2 Helpful Votes
Sail Date: September 2017
Route: 14 day voyage: Newark - Boston – Sydney, NS – Quebec City – Halifax, NS – Portland, ME – Bar Harbor, ME - Newark 1. General Comments: We are regular cruisers, and the focus of this cruise was – hopefully – the ... Read More
Route: 14 day voyage: Newark - Boston – Sydney, NS – Quebec City – Halifax, NS – Portland, ME – Bar Harbor, ME - Newark 1. General Comments: We are regular cruisers, and the focus of this cruise was – hopefully – the fall colors. Unfortunately, we were about 10 days too early for any massive display. There were, though, plenty of patches of color in the forests. We were disappointed with Celebrity dropping of the scheduled stop at Saguenay. However, this was caused by a last minute (August) Canadian Government decision requiring cruise ships to slow their speeds when traversing the Gulf of St Lawrence. This was to protect the Right Whales migrating through the gulf at this time. (My wife and I believe we each saw one whale.) The reduced speed necessitated dropping one stop so that the rest of the itinerary could be maintained. Due to the number of cruise ships in the area, two of our dockings (Quebec City and Halifax) were in cargo port areas. Free shuttles were provided between the ship and the passenger terminal area. We were eight cruise ships docked in Quebec City (a record for the city); the prime dock at the passenger terminal was taken by the Queen Mary 2. We had a Concierge Class cabin on the 8th deck. The cabin was so located that we had a larger than usual verandah. The cruise was a calm ride except for some short slightly rolling stretches. Weather fluctuated from very warm (upper 80s) to barely 50 with stretches of rain, wind, and even a couple periods of thick fog. 2. Travel to Newark and Embarking: We made our own flight arrangements and used the cruise line’s arrangement with the Hilton in Newark for the night before boarding and shuttle from the airport to the hotel. A Celebrity shuttle would take us to the ship. Unfortunately, the local Celebrity office washed its hands of a shuttle to the hotel as “the hotel has a free shuttle service.” What we were not told until we called the hotel from the airport was that we had to hike with our luggage across the terminal to the AirTrain to ride to the only spot at Newark Airport where hotel shuttles are permitted to pick up passengers. We boarded the shuttle one hour and fifteen minutes after getting our luggage. The Celebrity charge for the hotel included porters’ services. This was fine for getting our luggage to our rooms, but the following morning the service only extended to delivering our luggage to a lobby. You can imagine the chaos of a mass of around 50 passengers struggling with their bags out to the bus. The local Celebrity office sent one employee to deal with the bus and getting a headcount. After all that, our arrival at the port and processing on board went smoothly. We do note that when we left the pier at Newark, and probably due to the clear weather, the Captain took the ship on a circuitous route around New York Harbor before heading out to the Atlantic. Everyone on onboard got fantastic views of the Manhattan skyline as well as the Statue of Liberty. 3. The Summit: An attractive ship. Our cabin was comfortable and had adequate shelf space and storage drawers. Details can be seen in the cabin descriptions on the Celebrity website. The flat screen TV received the usual news (international, not US broadcasts), movies, music, etc. You get a daily planner in your cabin the night prior. You need to read it carefully as there are practically no announcements on the PA system. The Captain does a daily report from the bridge, and the Cruise Director may make a daily announcement on activities. There is a daily newspaper that you can pick up in the morning at Guest Services. 4. Meals: We signed up for Select Dining, which is all on the 4th deck. As we signed up online before boarding, we had no problems in getting a table for two at our desired time; we were placed in the same area nightly, so we got to know our wait staff and they us. Booking our times ahead of time meant that the dining room hostesses punched us in the computer when we arrived, and we were on our way to our table. Passengers who just came up to the desk looking for a table had to wait; we heard some people had to wait 30 minutes before they got a table. Dining room meals were fine, but not spectacular. If asked, we could not specify an entrée that really wowed us. The entire ship dining room has only two levels, and it’s noisy. Ocean View Café: Unfortunately, this buffet spot was typical for the cruise industry. The cooking is respectable, there are plenty of choices, but there is nothing special. Other eateries: We had one meal in the “Qsine” specialty restaurant. The food is good, but it is the oddball presentations that make this place. Take a camera for photos of the dishes. 5. Summit dress code: There were three “Evening Chic” nights on board. All the rest were “Smart Casual.” While dressier than Smart Casual, Evening Chic is intended to be less dressy than Formal attire. 6. Shore Excursions: Make your shore excursion reservations online! This saves you standing in line at the ship’s tour desk. It will also save you some money as we noticed some excursions cost more in the onboard reservation forms compared to the website. If you know the ports of call and want to travel by yourself, then, of course, you don’t need the ship’s tour office. Tour prices are not cheap; you are paying for the convenience of having the ship organize the tour rather than you doing it after you get ashore. Also, if you obtain your tour through the ship’s staff, you have support when there is a problem. There was tendering only at Bar Harbor. Unfortunately, the weather suddenly turned to rain as we were moving from the ship to the pier. As our tour was to be two hours walking, and two hours riding in an open schooner, the ship cancelled the tour. We learned this only when we met with the tour guide who had just been informed of the decision (with which she agreed). This action resulted in us having free time to wander around the town, and we were reimbursed the cost of the tour into our account. This was a good example of the benefit of taking a ship-sponsored shore excursion. 7. Shipboard entertainment: We saw one guest artist and one review-type show on this cruise. They were pleasant and entertaining. Small combos rotated through the lounges and bars; they were fine. The ship has a daily schedule full of activities for all tastes: lectures, bingo, exercising, movies, etc, etc. The library was inadequate; we recommend you load up your Kindle or iPad with books before boarding. The art auctions were relatively low key. The casino seemed to have good business. The selection of duty-free liquor on board was not great, but adequate; you order your liquor and it is delivered to your cabin the day before disembarking. There will be plenty of opportunities for you to have your picture taken by the ship’s photographers--pricey, but a good souvenir. 8. Tipping: Not a problem if you sign up for the recommended amounts. The amounts are charged to each person’s shipboard account. You have nothing more to do. You only need to tip separately (cash) the person who brings your room service. Your bar and wine bill automatically adds 18 percent. If you want to tip anyone for exemplary service, you can give him cash in an envelope. 9. Settling of Accounts: During your voyage, anything you purchase on board (drinks, souvenirs, tours, duty free items, photos, etc) is punched into a computer. You receive a receipt for everything. If you keep the receipts, it is easy to check them with your account on your cabin video. You should be able to settle any bill questions beforehand and not spend departure morning in line at Guest Services sorting it out. We did NOT receive a paper final bill on disembarkation morning. I’m glad I checked the monitor before disembarking to learn the final amount of my bill (it was correct). 10. Disembarkation: Not the best, but we’ve been through worse. Getting off the ship went ahead of schedule, probably because there were two gangways to handle the stream of passengers into the terminal. It was pretty smooth going in the terminal getting our luggage and passing through customs. (US immigration was handled onboard in Portland, ME, the first port of entry into the US. Approximately 1,400 US passport holders, and 700 foreigners had to be processed before anyone could get off the ship.) Once outside the terminal, things got a bit chaotic looking for shuttle buses to the airports. Even though we had prepaid for the shuttle, we had no ticket or other paper to prove we had. However, this apparently was not a problem for the bus personnel or Celebrity. We were around ten buses, and the advice was simply to “follow your luggage and get on the same bus.” A headcount was taken of everyone on the bus, and that concluded the business portion of getting to the airport. There was no Luggage Valet service on this Celebrity cruise. 11. Conclusion: This was a fascinating trip; despite its glitches, we were happy to have taken it. We want to take this cruise again in warmer weather; both this part of New England, and Canada, have a lot to see and enjoy. Read Less
Sail Date: September 2017
We have sailed on Summit before. She is an older and smaller ship, but has been refurbished. She is clean and easy to find your way around. the food and the crew are amazing and friendly. So are the other passengers. We made new friends ... Read More
We have sailed on Summit before. She is an older and smaller ship, but has been refurbished. She is clean and easy to find your way around. the food and the crew are amazing and friendly. So are the other passengers. We made new friends every day. Our cabin steward was wonderful. He took very good care of us and got us everything that we needed. We took private tours at most of the ports and were very pleased with all of them. We had both warm and cold weather and we didn't see pretty colors on the trees until the last 2 days. We sail in Aqua Class which allows us to eat in a specialty restaurant, Blu, every night and we love it. the room is small and the feel is more intimate. The menu is a little "healthier" but you can order off the menu in the main dining room at any time. Everything was smooth from beginning to end and I would sail on Celebrity Summit again without hesitation. Read Less
2 Helpful Votes
Sail Date: September 2017
I chose this cruise for the itinerary, New England and Canada, which I enjoyed. I also chose Aqua Class on recommendations from friends who enjoyed the Blu restaurant and the Spa. Well the balcony cabins are exactly the same as any ... Read More
I chose this cruise for the itinerary, New England and Canada, which I enjoyed. I also chose Aqua Class on recommendations from friends who enjoyed the Blu restaurant and the Spa. Well the balcony cabins are exactly the same as any other balcony cabin and they are located just under the pool and Lido deck which became very noisy at times. The Blu restaurant was nothing special. I actually ordered off the main dining room menu several times. I was expecting more diverse choices. The extra spa facilities included the sauna and what they call the Persian Garden which is nothing more heated benches and aromatherapy. I was expecting a Jacuzzi. The ship is old and the noise level in the cabins is bad. Slamming doors day and night. I feel like I got robed. I could have saved a lot of money by just being in a regular balcony. I will never take Aqua class again. Read Less
Sail Date: September 2017
We book the Celebrity Summit because of the itinerary and we were not disappointed. Embarkation and disembarkation went smoothly. Upon arrival on the ship you were greeted with a class of champagne. The buffet was good. They ... Read More
We book the Celebrity Summit because of the itinerary and we were not disappointed. Embarkation and disembarkation went smoothly. Upon arrival on the ship you were greeted with a class of champagne. The buffet was good. They had 2 sections and we found there was some different items on each section. for breakfast, you could have made to order omelettes which were very good. They had an ice cream station with different flavors of ice cream and toppings. The food presentation was great. The food was excellent especially since they have shrimp cocktail and the best onion soup every night. All of the crew are very friendly. The shows were great. They had a lot of free activities to do on sea days. Unfortunately, some of them were a few minutes apart and in different parts of the ship. We love this ship and will definitely go on it again. Read Less
3 Helpful Votes
Sail Date: September 2017
Okay, the Summit is getting on in age and in places shows it but Celebrity has done a fine job of maintenance and upkeep. Overall, the staff and Captain Alex made us feel part of the family. Olga, the Captains Club representative was ... Read More
Okay, the Summit is getting on in age and in places shows it but Celebrity has done a fine job of maintenance and upkeep. Overall, the staff and Captain Alex made us feel part of the family. Olga, the Captains Club representative was alway front and center if you needed anything. Captain Alex kept us in stitches with his daily humor and words of wisdom at 1000 am sharply. Qsine is a dining experience that despite its modest cost, is something to experience. Enough said because of the surprises the dining adventure provides. The main dinning room provides excellent meals that rival any high end restuarant. Sapal and Indah are excellent servers. The entertainment is of Las Vegas calibre. Patrick, the Cruise Director keeps everything going with his upbeat magic wand. The Hotel staff under Dinuta are efficient and will to assist at any time. For some reason our cabin cards became demagnetized a few times The itinerary was excellent. Too bad Boston was excluded but St John NB was scenic, sunny and warm. Read Less
Sail Date: September 2017
This was my first cruise and I was impressed with Celebrity. we wanted this to be as "all inclusive" as possible and tried to plan every detail. Once we got settled into our cabin, I went to the concierge to find out what ... Read More
This was my first cruise and I was impressed with Celebrity. we wanted this to be as "all inclusive" as possible and tried to plan every detail. Once we got settled into our cabin, I went to the concierge to find out what options I had and was told to "check with the dining room" and make my own reservations. Later, I asked about getting signed up for computer classes and the cocierge told me to go check with the iLounge. what did I pay for "Concierge class" for? For the entire trip,Igot NO service at all from the Concierge. I overall rating for the trip would be about a B-. Mostly because of feeling so ripped off by the concierge. The wait staff and the cabin steward were fantastic and Henrick, our steward was the best. In my opinion, he saved the trip from being really disappointing. I was disappointed in the "art" that was auctioned several times during the voyage. It was mostly poster art in fancy frames and was promoted as if it was an investment opportunity. I was surprised to find the average age to be around 75-80 and perhaps 20 percent disabled. I would have preferred a younger crowd even though I am over 70. Read Less
7 Helpful Votes
Sail Date: September 2017
We chose this cruise to see New England and we enjoyed the ports very much. Captain Alex is a joy. Every day he gave a Quote of the Day and other charming comments.... WAY TO GO, Captain Alex! Cabin is tiny in the least expensive ... Read More
We chose this cruise to see New England and we enjoyed the ports very much. Captain Alex is a joy. Every day he gave a Quote of the Day and other charming comments.... WAY TO GO, Captain Alex! Cabin is tiny in the least expensive category but seemed very clean. I now always seem to cough for WEEKS, after cruising. Don't know if germs are spread in the air conditioning. If it is, better filters must be used. The theater shows had an abundance of theatrical smoke. After a few days many passengers were also coughing. This smoke supposedly is an irritant to some people. Shows were enjoyable...especially Antonio Salci, a very talented pianist! There were two very good nature speakers. Food was salty; especially soups. Some soups were too full of corn starch and flavor was lost. Some people paid extra in the restaurants on board and like the food very much. I think this better food should be standard for everybody. The buffet is a choice which goes much faster than your assigned dining time and there are many choices but one cannot order salt free dishes, unless you have it made at the Asian station in a WOK. There are lots of seniors on non holiday two week cruises. Read Less
Sail Date: September 2017
Itinerary to New England and Canada I like celebrity and they did a fantastic job on the shore excursions. As always the food was excellent. The staff was extremely helpful. Our Stewart was attendful. I enjoyed each of the evening ... Read More
Itinerary to New England and Canada I like celebrity and they did a fantastic job on the shore excursions. As always the food was excellent. The staff was extremely helpful. Our Stewart was attendful. I enjoyed each of the evening dinner meals. Their beef and lamb was especially delicious. In fact I thought the food in the main dinning room was so good I didn't even go to the specialty restaurants. I also enjoyed the solarium pool since the weather was cool most of the days the solarium pool was a wonderful relaxing time. The Spa cafe smoothies were great. This was a very relaxing cruise since there were four sea days. We were over night in Quebec for two night and made it possible for us to go out and explore the city at night. Captain Alex made the trip more fun, he was very personable. Even though the cabins are worn the public areas have been updated. I loved this cruise Read Less
2 Helpful Votes
Sail Date: September 2017
Chose this cruise for the itinerary to get out of FL in Sept. We got to miss hurricane Irma by having this cruise planned but learned that i won't count on Choice Air, or whatever the new name is, unless i am doing a TA. We paid the ... Read More
Chose this cruise for the itinerary to get out of FL in Sept. We got to miss hurricane Irma by having this cruise planned but learned that i won't count on Choice Air, or whatever the new name is, unless i am doing a TA. We paid the air change fee Wednesday before the Sunday cruise. By the time waivers were available for Central Fl all tickets were gone. We talked to quite a few Floridians who drove because of weather. Embarkation very easy. Had done this itinerary 6 years ago and hesitated to go back to Bayonne but were pleasantly surprised. We were in an inside cabin this time because we didn't book onboard last time and thought prices stayed high a very long time. And all the OV were booked. But we knew it was port intensive and deck 3 is excellent location especially after touring all day. We are Elite Plus so have had a wide range of cabin experiences. The room size doesn't change except for the balcony space till you get to suite class and furthest we go is AC. Interestingly, all the sea days were foggy, rainy or cold so we felt we didn't miss much this time around. The port days were gorgeous so it was a big win. Still love the drink vouchers and use them every night and varying locations. I liked the new furniture in Aqua Spa but their food has changed and not for the better in my opinion. They took out the big cold water containers on each side of the food line in AS which is another cost/service cut i guess. I used to enjoy those. Liked our table mates and waiter in MDR so dinner was pleasant. Ate in MDR for many more meals than we do on Solstice class just because the buffet area was always so crowded partly due to weather outside. Fist time i have seen them pull tables from Sunset Bar area into walkways in buffet area but it worked well enough. My only food "requirement" on a cruise is variety and service. I thought several of the soups we had were same menu item and just as good as what we have had in BLU. However, I do love fish in most restaurants but i find X to be sub par in that area. In my opinion, best sweets/treats on the ship are in Bacio which we visit often, even take one of their danish to breakfast in MDR. Highlight of the cruise(besides skipping FL in Sept) this time was Captain Alex. X has many personable and capable Captains but not sure we have sailed before with Captain Alex. His energy, enthusiasm, wit and commitment came down through the ranks from our perspective. I actually checked my watch daily to make sure I didn't miss his funny 10 AM announcements. A first for me!. He called himself the FUN Captain. He gets my vote as well. Sunset Bar staff was outstanding and wish X rotated a bit more entertainment out there. We used to look forward to being on ships for the production shows. Sadly for us that is no longer the case. This cast had no singers whose words we could understand. We did enjoy the guest entertainers very much. Disembarkation was a breeze, We did walk off and were outside at 8:30. Read Less
4 Helpful Votes
Sail Date: July 2017
We had a great cruise aboard the Celebrity Summit. This was our "free" cruise for reaching Zenith, which was, however, far from free. We wanted to be in a Suite so we paid the difference in the room price, plus this was a 9 day ... Read More
We had a great cruise aboard the Celebrity Summit. This was our "free" cruise for reaching Zenith, which was, however, far from free. We wanted to be in a Suite so we paid the difference in the room price, plus this was a 9 day cruise and the "free" cruise was a 7 day cruise. That being said, it was a great cruise and Captain Alex, made sure that our Zenith recognition was indeed very very special. We were invited privately to the bridge and met by his entire senior crew and given models of the ship, and a GIANT cake which spelled out Zenith. Then that evening we had a private dinner in Tuscan Grill with the Captain and his executive team. Captain Alex has a great personality and he and his team made sure we felt special and recognized. The Sky Suite we were in was very nice, could use some new drapes, but there was nothing in the cabin which made us feel the least bit uncomfortable. We ate our dinners in Luminae and from the Hostess, Laurence to the incredible waiter Paolo, to the very best sommelier we have ever had, Maggie, dinners were all excellent. We had most of our lunches in the buffet and pool grill and always found something to our liking prepared well. The entertainment was much better than the usual shows. Celebrity took the production of their shows back "in house" and they were indeed better. Service from our excellent butler Pavel and room steward Made were also excellent and never lacking. We enjoyed Newport RI, although we are not fans of the tenders, and also had a great time in Boston. Bermuda was very relaxing, there is not much there other than beaches and some shopping. The larger ships dock at the dockyard and you have to take a bus or ferry to get to Hamilton or St. George. To be honest, Hamilton lacked some of the charm it had on our visit long ago. Read Less
1 Helpful Vote
Sail Date: June 2017
Chose this cruise since we were traveling with our children & grandchildren , 6 adults & 5 grandchildren . Ports were good , Staff very friendly . Captain was great ! Only negative was the ship which is starting to age . Dinning ... Read More
Chose this cruise since we were traveling with our children & grandchildren , 6 adults & 5 grandchildren . Ports were good , Staff very friendly . Captain was great ! Only negative was the ship which is starting to age . Dinning room staff were exceptional to our entire family ! did private tours in bar harbor with At your service tours . They were very good . Located at the end of the tender dock and very kid friendly ! Highly Reccomend ! In St Johns used Daves Taxi Tours and asked for a kid friendly guide and was assigned Steve . He was a delight and kept the kids entertained as we experienced all the sights in the area around St Johns and the Bay of Fundy . We have done around 50 tours with many private tours and he is the best tour guide we have ever had ! If you book Daves make sure to ask for Steve you will not be dissapointed ! Read Less
1 Helpful Vote
Sail Date: June 2017
We chose this ship for the route only. This is an older ship and in need of dry dock refurbishing. They touted this as a Fourth of July cruise. No fireworks anywhere near the port in Boston. Only an excursion to take you to the ... Read More
We chose this ship for the route only. This is an older ship and in need of dry dock refurbishing. They touted this as a Fourth of July cruise. No fireworks anywhere near the port in Boston. Only an excursion to take you to the hundreds of thousands of Boston visitors. Ports were lovely.. On the Concierger class, very little amenities. Food was fair at best. A lot of mashed potatoes and green beans. Lobster night, the lobsters were mush and not edible. The entertainment was extremely disappointing for a 10 day cruise. No broad way type show, only singer, flutist, pianist, one day there was 4 dancers, a comedian (poor) Pizza service had cold pizza and fair. This older crowd still had their youth but were treated as handicapped. Balcony cabin was very small. Shower needed new caulking. Other Celebrity travelers were as disappointed as we were. Crew was helpful and accommodating. Cabin was clean Celebrity Cruise Line is a true disappointment. This cruise was not worth the cost. SG from Lutz, FL A happy Carnival Cruise traveler Read Less
3 Helpful Votes
Sail Date: June 2017
This was my 12th Celebrity cruise and my 3rd time on Summit. I was cruising solo. Parking in Bayonne is $20 per day in a five story garage next to the terminal. Easy Embarkation was fast. I was in the "elite" line, but ... Read More
This was my 12th Celebrity cruise and my 3rd time on Summit. I was cruising solo. Parking in Bayonne is $20 per day in a five story garage next to the terminal. Easy Embarkation was fast. I was in the "elite" line, but the other lines weren't long (at 1PM) Condition of the ship was great. You really had to look to find fault. My cabin 2156 was an inside/ midship deck 2. It was fine but I don't like the closets in the stateroom (tight squeeze opening and closing doors while looking for items in the closets) . There was plenty of space for my things. I loved the 10 day itinerary which included New Port RI (my new favorite port), Portland Maine (also a great port), Bar Harbor, St. John NB, Halifax NS and Boston. Highlights of the cruise were whale-watching off the coast of Nantucket (we saw hundreds of hump back whales), Captain Kate- who is lovely, funny and engaging, and even though the tendering into RI took longer than expected- it was my favorite port. Tendering into town was spectacular watching all the sail boats and yachts. I took the Newport Trolley ride from the Visitors Center in town. It was $25.00, one and a half hours and a great overview of the town. Loved it! They offer a three hour version as well (that includes time to explore the mansions- Rosecliff, The Breakers or the Marble House). Seas were incredibly smooth- almost no motion. Pros of the ship- the food was very good in all venues. The ship never seemed crowded. Passengers trended older on this cruise- probably because it was a 10 day and because of the itinerary. Average age was around 70. The crew was good, but not excellent. I think they are overworked. Some crew members were better than others. My cabin steward did a great job. I thought my bed was too firm and he brought me a thick mattress topper, which made it much more comfy. My two favorite spots were Revelations on Deck 11 (loved the elite happy hour each night!) and Cafe Bacio by the windows. Neptunes, the Polish Violinist and Violaist were a real treat. Such lovely girls and so talented. Cons. I find the coffee on the ship bitter. Even the pay coffee is just so-so. The in cabin movies cost $14.95, which is really expensive. There is nothing good on the television, so you almost have to buy at least one movie. I bought three. I never tried Sushi on Five and really missed Bistro on Five. I was excited to try out the Rooftop Terrace on deck 12. It requires walking up a step set of outdoor stairs and there is no elevator (the wheel chair one was broken). The location was a bit windy at the back of the ship and there weren't many movies I was interested in seeing. There was no bar service from there or popcorn or anything. This cruise they offered first run movies, but there was no special "Chef" night like I'd read about. Beauty and the Beast, The Shack, The Wall, King Kong, Fences, Hidden Figures and Star Wars were the ones shown. It's not a great venue in my opinion. I was disappointed, and thought there could have been some Canadian or American History movies on the nights we were in Halifax and Boston. The vibe onboard was pretty dull. I've noticed that there are fewer things that interest me. Trivia was meh, no games like pictionary or scattergories. The library had few, if any, books (except a book case of Spanish ones, and about 12 English speaking ones). There were no painting classes, towel folding, no fruit carving or ice sculpture demonstrations. We overnighted in Halifax (Canada Day) and Boston (4th of July). I was disappointed that there was no poolside buffet for either event. Thankfully- Boston had fireworks going off from all directions (180 degrees worth). So you got to see lots of fireworks from the ship. Would I sail Celebrity again? Yes. Is it my favorite cruise line? No. Princess delivers a better overall experience for me and if the itinerary was the same- I'd definitely go with Princess. Read Less
Sail Date: June 2017
The Summit has an amazing female Captain! She arranged for us to sail out from Cape Liberty around the Statue of Liberty for incredible photo ops and managed to back into the end slip in Boston so we saw the 4th of July fireworks in Boston ... Read More
The Summit has an amazing female Captain! She arranged for us to sail out from Cape Liberty around the Statue of Liberty for incredible photo ops and managed to back into the end slip in Boston so we saw the 4th of July fireworks in Boston from the back upper decks of the ship! Imagine being concerned with making our vacation as as great as possible; Captain Kate was considerate, capable, and had a great sense of humor! Cabins on the Summit are on the small side, but adaquate for 2 people. Food and service were great. Tendering at 2 ports was not as efficient as it should have been, but both embarkation and debarkation were well done. The special 4th of July itinerary was excellent with only one day at sea on the 10 day cruise. Entertainment included live music around the ship and a great comedian as well as an assortment of other nightly shows. We had freedom dining and were able to get a table to share with others at about 6 with only short waits on a couple nights Celebrity did good job but if you're a shareholder, be aware this is the second time a 14,day cruise with them hasn't"qualified" for the shareholders credit. I also own Carnivals stock, and have always received my shareholders benefit onboard credit with Holland Americ, Princess or Carnival cruises despite how good a deal I got on the cruise. I hope RCC will rethink this;: it's annoying and unfair to their shareholders! Otherwise, great cruise! Used Uber to and from Newark airport; about $20 from airport to ship and just over $30 back to airport due to rush hour/high demand. Didn't wait more than 5 to 10 minutes and cars were clean and drivers spoke good English. Read Less
11 Helpful Votes
Sail Date: June 2017
Let me begin by saying this was my first cruise with Celebrity. I have been on over 56 cruises over the span of 20 years with multiple cruise lines and we had always wanted to sail on the Celebrity Summit since her maiden voyage. I am ... Read More
Let me begin by saying this was my first cruise with Celebrity. I have been on over 56 cruises over the span of 20 years with multiple cruise lines and we had always wanted to sail on the Celebrity Summit since her maiden voyage. I am writing this review the day after we completed the 10 day itinerary which included Newport RI, Portland Maine, Bar Harbor, St. John NB, Halifax NS and Boston MA. on the Celebrity Summit which sailed from 6/27 to 7/7 the trip included the Canada Day 150th celebration in Halifax and the Independence Day visit to Boston. There was only one sea day on this excellent 10 day voyage. GOOD Overall good but delays galore. The entire cruse took place in the calmest waters we have ever sailed, it was unreal how at times there was no wake being left behind by the ship. It was also the slowest cruise ever with the ship not making up or allocating any extra time in any of our wonderful ports. I will address this issue later. We were delighted to see a pod of hundreds of hump back whales early during the cruise and many passengers began whale-watching off the coast for other sightings. It was wonderful to see unspoiled nature and be up close to the whales as we sailed on by. Our mid ship cabin was a lot smaller and tighter than what we were accustomed to on Holland America, NCL, Cunard, and Princess but It had all the necessary amenities and was clean and well maintained by Antonio on a daily basis. He quickly responded to calls if we needed anything and was pleasant and efficient. We were very satisfied. We met some really outstanding fellow cruisers and crew while we toured the ship and became acquainted with our 10 day temporary home. We spent a great deal of time in the Solarium section of the ship as well as in the sauna. It was peaceful and tranquil except for family time when the kids invaded the area. Celebrity needs to rethink this misguided plan and develop an area kid and teen free along the lines of NCL Breakaway with a whole area dedicated to adults. Kids should not be allowed in whirlpools at any time. You have to wonder if there is some connection between the rise of ship borne illness and the pampered kids in what should be just adult spaces. The grill provided the best and most consistent food on the ship at all times. The inside grills as well as the outside one had decent steaks, burgers, and fries all the time. Celebrity purchased some pallets of local Maine lobsters for our dinner one night and the captain announced that everyone would be able to order one. That was a nice touch to feast on local fresh caught lobster. The waiters were all very attentive and helpful. Donavan and Fredrick were our favorites but because we were Select dinning we had the luck of the draw most nights. Nelly, was seemly visible everywhere on the ship, from the dining room to the oceanview area at all hours of the day and night. She was always cheerful and a joy to encounter at any time. We were able to view a sunrise while on the ship with limited active as well as six sunsets so we felt complete as we sailed. We enjoyed geocaching in the various ports and we were lucky to find 30 caches both in the US and Canadian ports. We love how the caches allow us to explore and discover hidden away gems and sometimes forgotten history no matter where we travel around the world. SO SO The television had limited channels to choose from and we were amazed that TBS was a Spanish feed but was broadcast in English. We also would have preferred that the other channels were more varied and informative with less hyping and sales pitches but that is what cruising has morphed into in modern times. We, as the adage goes, spent very little non sleep related time in the room anyway. It took way too long to regulate the uneven water temperature in the shower each time and we would have preferred the built in soap/shampoo dispenser over the individual tubes but it was manageable. There were adequate nooks, hooks and spaces to stash our belongings except behind the bed area which was an obvious design flaw. The most annoying thing in regards to the cabin was the lighting design flaw which did not allow the lights to have a dedicated light pattern associated with the light switch. It was all or nothing. Every other line we have used could isolate and direct the light to where YOU wanted it to shine. One switch controlling the entire array was frustrating and sometimes blinding. If you wanted a wake up call it was ok since the entire cabin was then bathed in cfl brilliance. My guess is that Celebrity Summit will soon be sold to make way for the next generation of mega ships so management will not address any updates or improvements. I found the food to be very inconsistent, especially towards the start of the cruise. We ate seven times in the MDR with four days coming at the end. The first few days of the cruise the food was barely adequate and we discovered there was a slew of new crew on board for the first time. The meat dishes were non appetizing and had way too much grizzle and waste on them as well as being too tough. Towards the end the food improved so much that we actually inquired if the head chef had changed because it became so noticeable an improvement. NOT SO GOOD We took this cruise because of the ports and were not disappointed in the least. We enjoyed all of the ports immensely, and were amazed at the changes and alterations to them since our prior stops in the past few years. What we did not enjoy was the lies being told by the Captain that there was a delay to tender to Newport because of sailboat in our path. From our limited perspective there was some traffic but certainly not enough to cause such a massive delay for our departure via tenders. Even if that was the case the Captain and Celebrity missed the boat on this. There should be no excuse for poor and inadequate advance planning. We were not able to get off the ship before 12:30 PM and since we had limited time to spend in Newport we were extremely disappointed. Look, I have had many ports canceled because of weather and medical evacuations before but the cruise line has always done something to make up for the delay or cancellation. Management probably had a say in the matter but there was no excuse not to extend our stay in Newport for a few more hours. The measly short distance to the home port in Bayonne could and should have been made up by going a little faster to regroup the time lost and make up for the delayed and botched tender operation. The waters and the ocean were extremely calm so the Captain and Celebrity management team should have done the right thing and extended our stay. Management again should be held accountable since we did leave Boston so early the previous day. Almost 20 hours to arrive in Newport was poor time management and planning. On my other cruises whenever there was a delay the Captain accelerated the speed of the ship and made up the lost time keeping the customers happy. On Holland America once, there was also a gesture, of allowing the guests to have complementary wine at dinner as a token of acknowledgement for their mistake which was appreciated by all. The Captain sticking to the planned departure and leaving on time was inexcusable under the circumstances. This unforced error will be the last and most memorable memory of many guests on this voyage this being our last day on her ship. People need to stop drinking the kool aid in matters regarding Captain Kate. So sad. The customs fiasco, also rests squarely on the Captain and managements shoulder, were we had to submit to a face to face evaluations at pre selected times. This travesty again was a waste of limited port time. I appreciate homeland security looking out for our safety but having a face to face pre selected time of 11:45 AM left us with limited time to spend in our port. Here, once again Celebrity management and the Captain could and should have extended our stay by a few hours to make up for the delayed exiting the ship. Given the speed we traveled and the calmness of the seas it was certainly feasible. Keeping the customer satisfied could have occurred with just a little contingency planning. Both Captain Kate and management dropped the ball once again committing yet another fumble. I plan on contacting Celebrity corporate offices on Monday to further address these blunders. The so called library on board the ship was pitiful, it was just a room with a library sign on the wall. I doubt I saw 100 books on all of the shelves. There were more Spanish language books then English language books and a literal handful of board games. What is going on here? I don’t want to dwell on this subject long but what is going on with the late night buffet, I know there has not been a creature for quite some time but the modern rendition is a shocking testimony to how far cruising as sunk as the popularity has risen to satisfy the current cruise population. The night officers, as well as staff from the gift and casino areas depend on this time to eat but we sadly watched them approach the buffet area and depart with half full plates of nothing. I can say with certainty the other lines still provide food of substance during the night time buffet. I might have actually lost weight on this cruise when you factor in how many miles we traveled both on the ship as well as trekking all over our port of call. There was a helicopter evacuation as we were sailing for Bar Harbor and the Coast Guard met our ship off the coast and performed an aerial medical evacuation. We were told to vacate the outside decks by the Captain so we went to Revelations on Deck 11 in the front of the ship and looked down towards the Deck 5 which had the helicopter landing pad and observed with pride as an elite Coast Guard unit completed their mission with military precision. A coast guard member repelled to the deck as the helicopter hovered in place while at least six Summit crew members then positioned and secured the patient to a gurney. They were then hoisted up to the helicopter and taken aboard. Then the remaining member was taken up and the helicopter flew off to a well reserved round of cheers. We were also informed by our on board friend that on Monday, there were several ambulances that met the ship in Portland. He saw individuals on gurneys and four different people were taken off Summit in Portland. According to news reports the emergencies included two heart-related emergencies, one case of pneumonia and a broken leg. We totally missed the event and the mass casualty declaration which occurred in the morning around 9:30 a.m. which summoned multiple rescue crews because multiple people needed to be transported to a hospital. Never a dull moment. Read Less
3 Helpful Votes
Sail Date: June 2017
We were initially looking for a trip to Bermuda when we found this cruise and it seemed to be heads and tails above what we were looking for. To be in Canada (Halifax) for Canada Day 150 and Boston for the U.S. Independence Day (241) ... Read More
We were initially looking for a trip to Bermuda when we found this cruise and it seemed to be heads and tails above what we were looking for. To be in Canada (Halifax) for Canada Day 150 and Boston for the U.S. Independence Day (241) just seemed like a great experience to be had and we were not disappointed. We are Diamond members with RCL so we were automatically Elite members on Celebrity. Although there were some minor issues, the overall trip was outstanding. Our cabin was clean and comfortable. We read reviews that were less than favorable prior to the trip but we have absolutely no complaints. The bed was comfortable and the bathroom as well as the cabin were clean, thanks to our wonderful room attendant, Annie, who was a 15 on a scale of 1-10. The shower was hot and more spacious (although still small) that a comparable cabin on RCL. The water pressure was also good. The food in the Oceanview Café was good but the organization was not as good as RCL. Some areas were open and others closed but you had to walk the entire area to find out which was which. There were some stations that had long lines as well. We had breakfast in the Oceanview most mornings. The eggs were hot and good but avoid the chicken sausage. I tried it to be heathier but switched back to the pork right away after sampling it. I'm a grits fan and I was thrilled to see that they were on the menu, but the consistency can be improved as they were a bit runny each morning. The burgers and dogs at the Pool Grill were excellent but the lines often moved slowly as the crew had to put the meat on the bun as the food was ordered. The system could be improved, especially during the busy times, by just putting the burgers and the dogs in their buns and putting them out for people to take. This would speed things up greatly. The reports of passengers being hounded to buy the beverage packages were accurate. For the first several days of the trip, whenever we did order a drink or bottle of wine, we were looked at like we were second class citizens for not having the beverage package. It was simply much, much, MUCH, too expensive for our drinking habits but were easily asked over 100 times if we wanted to purchase it. Thankfully our wait staff did not push the issue although one Sommelier did. We chose the My Time schedule the Main Dining Room (MDR). We made our reservations in advance and we were seated immediately each night after approaching the hostess. Not an issue. The food for the first few days seems to be better than RCL but it became more bland a few times later in the trip. Celebrity did provide lobsters for us one night and they were decent, but a little small and they did not seem fully mature yet as it was very soft compared to a more developed beast. Most of the appetizers were very good although one night I ordered two and they were both very skimpy. Our servers, Randy and Elena were excellent. Randy made several good recommendations and had a great attitude and demeanor. Not bad for a guy from "South Philly" (Philippines). Patricia in Guest Relations was outstanding in taking care of a problem that we had that was not resolved by the first person who handled it. I can't say enough good things about her except to say Thank you very much! You were busy with a passenger and had a line waiting when I tried to thank you at the end of the trip. The Tuscan Grill was phenomenal. Best specialty restaurant we ever experienced and well worth it. Just come with an appetite. Michael, our waiter, was superb and his service impeccable. Can't wait to do it again. Sushi on 5 was also very good. Izumi on RCL is probably the better experience but I really enjoyed the food here and the service was very good as well. We did the Celebrity Excursions in each stop except Boston. They were all very good. The Coastal Photography Tour in St. John's was our favorite. In Halifax, we did the Peggy's Cove tour that included the "hop on-hop off" bus but we skipped the hop on part of the tour as we were on the bus for quite a while to and from Peggy' and traffic in the City for Canada Day was heavy, and there were only a couple of places we would have liked to have seen and they were a distance from the main part of downtown, so we skipped it and walked the waterfront boardwalk instead and really enjoyed it. The process for the excursions could have been better in a couple of ports but they were very easy in others. The lines for the tenders to return to the ship in two ports were very long. The ship's staff and crew were outstanding. Captain Kate was the most visible, outgoing, and personable Master of the Ship that we have experienced and we appreciate all that she and her crew did to give us a great vacation. We even enjoyed the F-O-G in a couple of ports and admire the conditions that the staff had to take the ship through at times. My wife also tried acupuncture for the first time on the ship. Marina was very patient in explaining the process and did an excellent job in taking care of a sciatica problem. Both of us were curious about it but this was the first time either of us had tried it and it worked well. My wife is still without pain several days after it was administered. There were some minor issues. There were more whiners on this trip than others we have taken, especially in the MDR because of seat locations. Gosh those people were obnoxious. We were really happy on the nights they were seated somewhere else. And while most of the people we met were very nice, the snob factor was present among many and fueled by the ships staff at times in the way some folks were treated. Overall. a great trip and we would recommend Celebrity in the future, but our next trip will most likely be on RCL, but we do look forward to cruising with Celebrity again. Oh, the jogging track....this is an accident waiting to happen. The track is on deck 11 and unless you use it very early in the morning, it becomes a challenge due to the number of people casually walking along without any idea that people are using it for exercise. People also put the back of their lounge chairs down and they extend out onto the track. I'm a fast walker but others actually jog around the track and are constantly taking evasive action to avoid a collision with another person or a piece of furniture. Better signage might help in keeping people informed that there are other uses for this area than just walking in la-la land. Read Less
4 Helpful Votes
Sail Date: June 2017
Not sure why they added this itinerary, but are quite glad they did. We had an overnight in Halifax for Canada Day followed by an overnight in Boston on July 4. Great timing, but the fireworks were not visible from the ship in Halifax and ... Read More
Not sure why they added this itinerary, but are quite glad they did. We had an overnight in Halifax for Canada Day followed by an overnight in Boston on July 4. Great timing, but the fireworks were not visible from the ship in Halifax and only very high ones were visible in Boston. Surprisingly, the shore excursions department didn't capitalize with excursions to watch either. While we think any cruise is great, this one was not as great as most. (This was our 19th, and 15th on Celebrity.). Captain Kate was very upbeat and quite visible around the ship during much of the cruise. (We had fog in the Canadian ports, so that confined her the bridge for three days.). However, we were disappointed in the overall condition of the ship and the lack of responsiveness from the officers. Asking for comments, we noted that deck 11 aft had a very musty smell, and our cabin (1140) had a strange odor and a problem with the shower stall strip which was torn on the side and missing at the bottom on our comment card presented to guest relations on day four. Nothing changed. It appeared that the staff talked the game when the captain was around, but did not walk the walk. Perhaps the attention paid to the superstar status of Captain Kate made other officers feel less important. While the hotel department senior officers were there for major Captain's Club and Cruise Critic events and visible on some evenings, they tended to cluster together as if to avoid talking with passengers. In addition the above concerns about our deck and cabin, there was more rust than usual around the ship. While I understand the problem of older ships and sea water, we were on her older sister Millennium in February and found her in like-new condition and hotel department senior offices always around and engaged 1:1 with passengers. The Summit's cruise director, Chris Sweets, introduced shows in the theatre, but again was not as visible as most, but his staff members were. While in Portland (day 7 of 10), we were provided a coupon titled, "Laundry Bag Challenge," with instructions to stuff it as full as you can without tearing the bag and the contents will be laundered for only $49.95. As usual, the best part of being in Aqua Class on an M-Class ship is dining in Blu. It was great to reconnect with assistant maitre 'd, Artur, who was an assistant waiter on our first Celebrity cruise. Donovan is the most upbeat waiter we have met and he and his assistant, Elena, provided superb service. Donovan is the poster person for upbeat and caring professionalism. He even led us in the Star Spangled Banner on the Fourth. During the cruise, the revised Blu menu was rolled out along with new (more professional, in our opinion) uniforms. The menu preserves the most popular items from the old with a few minor tweaks and adds a few new ones. Overall, we found the food in Blu to be very similar to before and professionally served by the same personable wait staff. New cast and new shows. Celebrity has brought the design and staffing of production shows in house and are these are now onboard Summit. The new production crew boarded when we did and spent the week rehearsing the first show, "Life." The second show will be performed along with "Life" on the next cruise followed by the third show on the next cruise. Don't hold your breath. We found the show at best, blah, and at worst boring. Very few costume changes, no real action other than a few dancers performing low energy routines compared to past shows. Perhaps this is a cost-cutting measure, as we did not see it as an improvement. Other one-night performers were very good. Both Beyond the Podium presenters were most interesting and almost as exciting as "Life." Speaking of the Beyond the Podium presentations, they had to be done in Revelations which is not a great location with lots of light making the PowerPoint presentations difficult to see on a small screen. One day, all the seats were wet from cleaning earlier in the day. The ports were well arranged and we enjoyed each, even with the rain and fog in the Canadian ones. Here is our day-by-day port updates: New York. Arrived a few days before and stayed near Times Square to watch some shows with tickets from TKTS. Arranged with Dial7 for transport from Newark Airport to the hotel and from the hotel to Bayonne (Cape Liberty). Bayonne/Check-in. Check-in went very quickly and we waited a few minutes before boarding at 11. Cabins were available about 1:15. We were docked stern out. If you want to walk to the Teardrop Memorial, do it beforehand as the shore side staff is very reluctant to let you leave the area. Some were actually rude in the responses. A real treat was a short transit upriver and an opportunity to sail near the Statue of Liberty. Bar Harbor, Maine. Pre-booked Oli's Trolley's 2.5hour tour to Acadia National Park with three stops. Our guide, Gary, provided excellent commentary throughout. We saw lots of people who did not have reservations turned away since no seats were available. The company offers cruise passengers their money back if the ship does not arrive as it is a tender port. We would note that there were lots of complaints about the amount of time the tendering process took. St. John's, New Brunswick. Pre-booked a private tour with Go Fundy Tours. The owner/guide Alexei Kalinin met us as scheduled at the pier and off we went to see the Reversing Falls and Fundy Parkway. It was wet and foggy, but we had a great time with an excellent guide. He took pictures of us and the sights frequently and uploaded them to Dropbox that evening at no additional cost. We would heartily recommend his tour. Halifax, Nova Scotia. On the first day, we had pre-booked tickets last October to the Nova Scotia Tattoo which is a three hour superbly choreographed show with military bands, bagpipers, dancers, choirs, and much, much more. We walked from the ship to the Scotia Bank Center in about 30 minutes. Tip: Follow Google Maps walking directions as what appears to be the most logical way ends with a very steep climb. The ship offered a similar tour, but we had much better seats for less than half the price and the bus transport took about the same time as traffic around the event was very heavy. That evening we walked back to the Citadel for the fireworks show. The show itself only lasted about 10 minutes - a disappointment for Canada's 150th Birthday. The second morning we took the Peggy's Cove and Titanic Tour (HX67). We departed in a torrential rain, but it shifted to fog as we left the city. Our guide was excellent providing lots of information and took time to visit/respond to questions with each person on our way back from Peggy's Cove. The fog was quite heavy and you could barely see the ocean from the lighthouse. This was an excellent tour that would have been outstanding if the weather had been better. Portland, Maine. We did Portland by Land and Sea (PW27). It consisted of a drive through the city to Portland Head Lighthouse followed by a two hour cruise with Portland Schooner aboard the Wendameen. The cruise aboard this 105 year old tall ship was outstanding. After the initial safety briefing, the captain clearly stated that this was not a narrated sightseeing cruise, but an opportunity to sail aboard this ship. It was excellent and ended on the other side of the pier from Summit. The bus portion was so-so as the guide was mediocre at best. We had friends who did the Kennebunkport Tour and reported the traffic was horrendous and with the late start due to immigration they saw very little. One group did see Barbara Bush out walking around the Bush Compound. May be better when not on the Third of July. NOTE: Since we departed the US, we had to clear immigration before going ashore. We were given assigned times to appear in Rendezvous (for US citizens) and Revelations (non-US) for our face-to-face immigration check which would be repeated in Bayonne. By the first scheduled time, the line extended down to the theatre and was growing in length as the CBP officers arrived later than expected. A total embarrassment for the US as clearing immigration going to Canada was handled electronically and I doubt any additional terrorists were stopped. Boston. On July Fourth, we took the ships shuttle ($16 round trip) to the Quincy Market area and did the north part of the walking tour. Lots of activity in town as one would expect. Headed back to the ship about two and then took the "T" to see the fireworks. The 30-minute fireworks show in the Charles River was impressive as was the concert by the Boston Pops and other well known performers. Be prepared to enter a tight security area along with 300,000 or more new friends and a very heavy police presence. We returned to the ship about midnight. Our second morning in Boston was treated as a sea day by us considering our midnight arrival and early afternoon departure. Newport, RI. We did the ship's Vanderbilt's Newport Tour (NE03) visiting the Breakers and the Marble House. It was a very good tour marred by waits for the busses as the tour vendor used the same bus for three groups. Of course the impact of traffic and late-returners snowballed. Newport is very compact and the town itself can be easily done on foot. This was the second tender port and the complaints were rampant about the time it took to get ashore. It was not a problem for us since we were on a ship's tour that used the forward tender landing or for others with Elite and above status. Disembarkation in Bayonne. Very smooth with about five CBP agents. We had an 8:20 tag and left the ship at 8:15 and were waiting for our ride at 8:30. We learned our lesson last time when we departed from LaGuardia and wisely chose Newark using Dial7 Car Service from the pier to the airport. We had requested a 9:20 pickup, but called and they were there by 8:50. Read Less
3 Helpful Votes
Sail Date: June 2017
We took the Celebrity shuttle (prescheduled) to the ship from the airport and it couldn't have gone smoother. I highly recommend this as the way to transport to and from airport to ship. Of course, security took an adapter for the ... Read More
We took the Celebrity shuttle (prescheduled) to the ship from the airport and it couldn't have gone smoother. I highly recommend this as the way to transport to and from airport to ship. Of course, security took an adapter for the CPAP machine, saying it was an extension cord (all it does is make it easier to plug into recessed outlets, of which was the case in the stateroom) but otherwise embarkation was very smooth. We were able to go to our cabin immediately, then went to the lunch buffet. There were a few problems there: lack of plates, silverware, and drinking glasses. They knew over 2000 people would be boarding but they didn't seem ready. I had requested an extension cord and distilled water for CPAP machine prior to sailing and it was available that night. Luggage arrived in cabin late that afternoon. Muster went easliy. Sailing out of the harbor was fantastic. Captain Kate made sure we sailed right by the Statue of Liberty. Our cabin was very nice (balcony on Deck 7, midship). We had plenty of storage, especially in the bathroom. Luggage stored in the closet (and there were enough hangers for both of us). And, yes, I followed suggestions on Cruise Critic to take magnetic clips for the walls - they helped keep papers together along with the 2 hooks already installed. We had reservations for the Select Dining that evening and it went smoothly. Toilet in cabin was very hard to flush from the beginning and this lasted off and on throughout trip. We reported it 3 times and gave up. At one time we were told the entire ship was affected but we went to a restroom in one of the lobbies and it was fine. We had another problem with no hot water in the shower. We reported this (and so did our cabin steward) but we didn't have hot water until the next to last day. Oh well, this cabin just had plumbing issues. We went to all the evening shows and they were very good - especially Jesse Hamilton, Jr. Except for one show with the dance troup, all were individual performers, not production numbers. Food was very good in the Oceanview Cafe. We also had Select Dining in the Cosmopolitan and found that we had an easier time getting a table if we did not have reservations. Especially if sharing a table. My one complaint would be that I made table requests (in advance) twice and did not get them. So we never had the same waiters twice. We only booked one shore excursion through the ship because I found better deals on line prior to sailing. The one we booked with the ship was an afternoon one and I wanted to make sure we got back in time. We did try to book another excursion with the ship that was closed and we were put on a waiting list. No one contacted us about the status and I had to keep returning to the desk to check on it. And the lines were always long at the excursion desk. If you are going to book with the ship, do it before the cruise (I think the prices were lower, too). Unfortunately, the cruise line did not plan anything to help with the 4th of July activities in Boston so we stayed on board and watched the fireworks from a distance. We were told the Boston Pops program would be broadcasted (sound only) but it wasn't. They played old Boston Pops music and then music from pop stars such as Miley Cyrus. Not exactly that patriotic. The ship is an older one but the crew work on it constantly and it was very clean. We had heard Celebrity was more for senior citizens and that must be true. Walkers, canes, scooters, etc., were everywhere. And the enrichment programs were geared that direction such as several concerning joint pain. And as I've read before, the walking/running track is very limited. It is also the main walkway on Deck 11 and between 2 rows of deck chairs. Not easy to negotiate. My one big complaint is the smoking area. It is on Deck 10 just outside the doors, near the pool, and is not enclosed. The smoke was very heavy and spread the length of that side of the ship (especially since the cigar area was at the other end). I noticed the deck chairs weren't occupied much on that side and I think the smoke was the problem. I tried to sit there but couldn't. I suggest they enclose the area or move it away from the pool area. Overall we enjoyed the cruise: the ports were very nice, the tenders to 2 ports were the lifeboats from the ship and were very comfortable, the food was great. I really enjoyed the itinerary of this trip and would like to see the area again. Don't miss Tea Time from 3:30 p.m. to 4:30 p.m. - it was fun and tasty. Just don't be late - it closes promptly. We also enjoyed the ice cream bar and the multiple choices. We celebrated an anniversary on this cruise (as I informed the cruise line prior to sailing). Except for a small cake brought to us by our waiter the last night (after we mentioned it to him), there was no recognition. Other cruise lines will mark it in some way if only with a sign on the door. The Duck Boat tour in Boston made a bigger deal of it than the cruise line. Maybe too many people were celebrating anniversaries and birthdays to make note. This was our first trip with Celebrity after sailing with most of the other cruise lines. Each line has its pros and cons, and Celebrity is no different. Read Less
3 Helpful Votes
Sail Date: October 2016
This was a good cruise and we enjoyed it lots. But there were nagging faults and irritations throughout and these, for us, prtevented it from being very good. Lots of positives - great stopping places, lovely weather, charismatic ... Read More
This was a good cruise and we enjoyed it lots. But there were nagging faults and irritations throughout and these, for us, prtevented it from being very good. Lots of positives - great stopping places, lovely weather, charismatic (almost to a fault!) captain and wonderfully obliging, friendly and talkative crew, who seemed more willing to engage and talk than we have found on other lines. Great enrichment events - especially the wonderfully-led Improvisation and drama skills sessions and the stunningly good Spanish string duo who delighted all those lucky enough to see them - in most cases accidentally, since they were not well-publicised. Some very impressive evening entertainment from a couple of British musicians and another couple of American comedians. Being Brits, we were in the minority and met a wide range of fascinatingly diverse Americans. Many we met because the dining arrangements meant we were constantly on different tables in the Main Dining Room. In itself this was good BUT the organisation was haphazard, at times chaotic with queues and, at times, long waits to eat despite tables standing empty. The standard of the food in the main dining room was disappointingly variable and the service at times very slow. The waiters were doing their best but there was an unmistakable sense of too few staff at dinner, just as there was an unmistakable sense that drink prices had been racked up beyond a reasonable premium. This same senses of disorganisation, of too few staff (or maybe too few staff in the right place) and of a tendency by the company to try and pick our pockets a little too clean recurred at different points throughout the cruise, most notably and disastrously when we docked at Boston, were charged over $30 for the liner's return shuttle to the city centre - less than three miles each way - and were then expected to wait in an ever-lengthening queue as the shuttle buses failed to arrive. This was disgraceful and I'm surprised that no previous reviewer has mentioned it. We demanded our money back and walked into town. Others, less fit, were less able to do so. As noted above, a few odd wrinkles in the publicity - enrichment events were under-publicised and on one occasion mis-directed on the daily menu.We were puzzled as to why the over-priced speciality restaurants were publicised with great gusto throughout the cruise while the excellent and far more reasonably-priced Bistro was not publicised at all. We eventually realised that the latter was to be closed down and replaced with a sushi bar after this voyage. Big shame. Although the sushi on board was very good, the Bistro's crepes were exceptional. Further evidence of a company growing greedy - unfortunate members of staff assigned to wander around trying to sell bottles of water at breakfast in the cafe - a meal that, but for this meg-agravation, was one of the highlights of the trip. Stop it, Celebrity! It demeans you and the staff whose time you waste trying to do it!. Read Less
4 Helpful Votes
Sail Date: October 2016
We've just returned from our 14 night cruise onboard the Celebrity Summit with Captain Kate and her excellent crew. Pre-cruise we stayed at the Country Inn Suites in Elizabeth, NJ. This is an excellent deal if you drive to Newark ... Read More
We've just returned from our 14 night cruise onboard the Celebrity Summit with Captain Kate and her excellent crew. Pre-cruise we stayed at the Country Inn Suites in Elizabeth, NJ. This is an excellent deal if you drive to Newark for the cruise. We bought a package from Country Inn Suites which gave us free car parking, a free shuttle to and from the port, breakfast and a lovely room. A very good value. We arrived at Bayonne around 11:45. We are Elite and there were many other Elite's onboard. The staff was efficient and moved folks quickly through the check in line. Staterooms were available around 1:30. As this was a cooler weather cruise, we opted for an oceanview cabin #3118. This room has a super large window. The room is adequate in size. We had plenty of room to store all of our stuff. The room does only have 1 oversize upholstered chair so the DH had this most of the cruise while I lounged on the bed. There is also a desk and chair too. We were on the same deck as Guest Relations and in several ports this was also the deck we disembarked from. Very nice location mid ship and convenient to the elevators and stairs. Ports of call were Halifax, Sydney, Charlottetown P.E.I, overnight in Quebec City, Bar Harbor, Portland and Boston. We made all ports with the exception of Bar Harbor due to Hurricane Matthew remains in the area we had to wait to pass us by. In Halifax, we rented a car from Hertz. The rental office was very convenient. We drove easily to Peggy's Cove, then on to Lundenburg. Both stops were very nice and we'd highly recommend. In Sydney, it was a tender port and our port time was a bit short. Because of this we didn't really feel like we could go too far afield so opted to walk around the area then grab a lobster roll lunch at the Irish pub which had a lovely roof top outside seating area. We then walked the water walkway back to pick up the tender. A very nice relaxed day. In Charlottetown P.E.I we had a private driver for the 6 of us and toured the island. We used Duncan Island Tours and our guide's name was Doug. We had a lovely day with Doug and feel like we got to see some lovely sights. Quebec City was truly the highlight of this cruise. Our 1st day in port was drizzle then heavy rain late in the afternoon. With an umbrella though during the day we were able to wander the streets of both the lower town and the upper town. We did take the funicular up to the upper town. Because of the rain, the Hop on Hop Off buses were packed so we decided to just walk around. This is such a lovely city. On our 2nd day, we were exhausted from all the walking the day before so opted to take a cab to Montmonency Falls. The leaves were just starting to change colors for the fall season and the Falls were just beautiful. We had a lovely cab driver who also told us all about Quebec City and the area. It was a good way to see the falls which is about a 30 minute cab ride each way from the ship. Our friends did a bike ride to the falls and really enjoyed this also. We ended up with an extra sea day as we waited for Hurricane Matthew to move to the east. Although we were sad we missed Bar Harbor, it was certainly the right decision for passengers, crew and the ship. Captain Kate tried every possible plan to get us to Bar Harbor but it just wasn't meant to be this trip. Because of this we did have to do immigration in Portland. Immigration officers didn't board the ship until around 8:30 AM even though the ship was brought into port earlier. Although the immigration lines were long because most of the passengers ignored the "schedule" we all made it through the lines in about an hour and a half. We were concerned we were going to be late for our 10:30 Portland Food Tour but found we made it to the meeting spot in plenty of time. The Food tour was super fun. We began with a sampling of Mead , which is a fermented honey drink. We visited a great cheese shop, Stonewall Kitchen with all it's lovely jams, then had an interesting drink at a mixology bar before going to a wonderful pub for the best bowl of seafood chowder ever. Finished with ice cream. This was a great way to see Portland especially if you've been here before. My DH and I finished the day with him finding another lobster roll. Our final port stop was Boston. As we've all been before, we opted for a private tour with Declan to see the North Shore up to Salem. Salem in October is a happening place and we truly enjoyed our day with Declan. Our last day was at sea. It was a beautiful sunny day and the sea as calm. Again, I have to say how wonderful this crew is ... we believe directly because of the wonderful example Captain Kate sets. Every crew member was cheerful and outgoing. Our waiter, Basil, in the MDR was fabulous. Bar staff was very friendly. All in all this was one of the best cruises we've taken in regards to the ship and staff. Read Less
3 Helpful Votes
Sail Date: October 2016
We chose this cruise for its itinerary, especially an overnight in Quebec. We were not disappointed. We went on a walking tour (in the rain), but it was a great way to see and learn about the city. The following day we took ... Read More
We chose this cruise for its itinerary, especially an overnight in Quebec. We were not disappointed. We went on a walking tour (in the rain), but it was a great way to see and learn about the city. The following day we took Celebrity's Countryside tour which I would highly recommend. The foliage was at its peak, and it was a beautiful day. The ship was older but some areas had been refurbished. We loved the size and ease of getting around. The entertainment was excellent, and the Celebrity Life games were lots of fun, drawing large crowds. The service was top notch, and the food, as always, was superb. A highlight was a whole, fresh Maine lobster brought in from Portland. Our cabin was small, but arranged efficiently. We had a very large window which not only allowed us a beautiful view, but allowed us extra space to store things against the wall. The shower was larger than most with great water pressure and plenty of hot water. The mattress was very comfortable being firm, but not too hard. We enjoyed all the ports, especially Quebec, Halifax and Portland. There were four ships in Boston, so it was extremely crowded. We waited over an hour for the hop on hop off bus, then never took the tour because of the crowds. This would have been a good time to do a private or ship tour if we had known. We have already been there, but others missed out. Overall, this was a wonderful cruise, and we would go again. Read Less
3 Helpful Votes
Sail Date: October 2016
This was our FIRST Celebrity cruise and certainly not our last. Embarkation was well organized, but the help didn't let you get into correct line. We are Elite, but she shuttled us to the regular LONG line. We were VERY lucky ... Read More
This was our FIRST Celebrity cruise and certainly not our last. Embarkation was well organized, but the help didn't let you get into correct line. We are Elite, but she shuttled us to the regular LONG line. We were VERY lucky to have Captain Kate as our fearless leader, She was visible throughout the ship and VERY informative about weather issues and port issues. She even had the home office add the weather channel, because of Hurricane Michel, as many cruisers were from Florida and the east coast. We had Concierge cabin 7187 and other than the nightly appetizers, not sure it was worth the money over a balcony room. We have cruised a lot on RC and the Concierge is very much more involved with the guests than on this cruise. Our cabin stewards, Toro and Stanley remembered our names and provided additional services as requested, There is a stark lack of outlets so we needed an extension cord which they provided. I recommend bringing an multi outlet plug for your electronics. Rooms was always clean and well serviced and they accommodated our varied schedule. It appears that Celebrity encourages you to choose the beverage package as it seems to always be included in promotions. ASK for it! We upgraded my wife's to the premium package and it was well worth it as the wine selection is significantly better. Celebrity has a special arrangement with Kendel Jackson so they offer a Signature branded wine and the Pinot Noir and the Chardonnay were great. They were included in the premium package not the classic. We ate in 5 of the 6 dining venues. 1) We did not eat at Tuscan Grill, altho we spoke to one of their waiters and booked a night, but he failed to actually make the reservation. 2) I can see why they are discontinuing Bistro in Five and making it Sushi on Five. The food at Bistro was skimpy but flavorful. The dessert crepes were great. 3) Qusine was absolutely phenomenal! Although a little confusing at first, the waitress was patient and explained everything well. We ordered 8 courses but only finished 5. Since the food is cooked to order we were thankful that we did not waste food. The Mediterranean course was the best with a WIDE variety of tastes and selections. Followed closely by the Slider choice. The desserts were sinful and delicious. 4) Main dining room was underwhelming. 4) We used Select Dining and service was a little slow. We only had the same waiter twice out of the 6 times dining there. The food was mediocre but good. We felt we were rushed whenever we ate there. Our Sommolier, Svetlana, was always attentive and made good suggestions. She is the one who turned us on to the Kendel Jackson Signature wine. Asked for a steak Medium rare – it came out raw... sent it back and I got a new one cooked on one side and barely on the other – not worth a third time. It seemed the cooks were lackadaisical and under trained. Breakfast in the main dining room was slow and the food was more often luke warm. The waitstaff was not attentive at all meals., I am wondering if this is due to the prepaid gratuities and not having assigned seats, so no personalized service. 5) Room service was always on time and the food was generally hot. Coffee could have been hotter. The regular room service menu is limited and can get boring quick. The concierge room had an upgraded menu which had additional items making it more interesting. 6) Ocean View Cafe - the buffet - was great. Discovered the grill section 7 nights into the cruise and it didn't disappoint. Grilled to order lamb chops, salmon, steaks etc. ALWAYS cook to perfection. The buffet items were varied and plentiful and there were servers to serve you. I think this is Celebrity's way of controlling costs and it worked. Lines moved well and food was plentiful. Loved the omelets made to order and the made to order pasta bar. I had a leg ingury just prior to the cruise and there was always someone from the crew to help me with my plates and service. A stark contrast to the main dining room. The entertainment was typical cruise line. The ships singer and dancers were entertaining and good. The 2 comedians were very funny and the other assorted entertainers were good. The lecture series held every sea day. The settlement of North America lecture was informative and the only one we went to. The ships officers were very visible throughout the cruise and the outlets were well manned. Shore excursion desk and the guest services desk were efficient and helpful. The port excursion lectures were good and Celebrity has added a service which allows them to customize a tour just for you. Our ship booked excursions were good for the money AND we were lucky to get great guides in each one. That can make or break a trip and we talked to several other cruisers who went on same excursions as us but with other guides who they said were terrible. We lucked out. We missed Bar Harbor due to the hurricane, but thats was a ship, crew, passenger safety issue. Disembarkation was VERY unorganized and hectic. I was disabled and could not get a porter to help me. BAD! Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

Find a Celebrity Summit Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise