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Sail Date: April 2019
We were really excited to be on the Summit on the 3rd cruise after the drydock "Revolution." About us: My husband and I have cruised since the early 90s. Our first Celebrity cruise was a 7-day Inside Passage Alaskan Cruise ... Read More
We were really excited to be on the Summit on the 3rd cruise after the drydock "Revolution." About us: My husband and I have cruised since the early 90s. Our first Celebrity cruise was a 7-day Inside Passage Alaskan Cruise on the Mercury for my parents' 50th anniversary. Eleven other friends and family members "just happened" to show up for the cruise and the anniversary celebration. We loved it! We now cruise (mostly just the 2 of us) once or twice a year, in AQ, Concierge, or regular balcony cabin. This cruise was special because my parents and my brother were with us. Overall impressions of the ship: I liked the new colors and the fresh feeling on the ship. It has been years (2007) since we have been on an M-class ship, so some of my comments are likely due to that. Lounges: The Martini Bar did not work for us, because the bar was usually full, and the tables only seat 2 and are lined up in a row. There was no way that the 5 of us could sit and have a drink. Cellar Masters turned out to be our pre-dinner lounge of choice, mainly because it is quiet, and my parents don't like loud music. I liked Rendezvous; the entertainment was not too loud for my husband and me. We used Sunset Bar a lot, but only for getting drinks to take to our cabins. The lack of shade made it too uncomfortable while the sun was out. Restaurants: Our cabins were AQ, so Blu was our main restaurant. I have to say that I was disappointed in the quality of the food; our experiences in Blu on S-class ships were far better. Breakfast was hit and miss – sometimes eggs were cooked perfectly, but many times they were way off (over medium eggs had hard yolks a couple of days). Dinner was also hit and miss, but the lamb was always good. You can order escargots and other items from Cosmopolitan. I liked the appetizers more than the entrees. Desserts were okay, except for the apple pie a la mode; neither my husband nor my father liked it. You can get crème brulee every night – yum! The Blu staff were great. The hostess, Irina, was sweet and always smiling. Alex, the maître d’, was helpful and always checking on the passengers. I wish I could remember the names of more of our waiters and assistants. Elvis was one of our excellent waiters and assistants. The sommelier was always helpful. Even though the food quality was inconsistent, the service was excellent. Oceanview Buffet had a great variety, so even if one of us didn’t like our choice, we could find something else. The salad bars were consistently good. There was a large roast carved to order every day (beef, pork, and turkey and all 3 on the last day). We had really good carved roast beef and tasteless carved roast beef. We had delicious roast pork, and dry and tasteless roast pork. None of us had the turkey. I liked a lot of the Indian food. The pizza was also good. Tip: if you have a small group, or a very hearty appetite, you can order a whole pizza, and you get it hot and fresh. The homemade ice cream is still delicious. We never had trouble finding a table. Bar service was sometimes good in the buffet, and sometimes almost non-existent. Qsine was wonderful. We took the opportunity with the first night discount to treat the rest of our family, a first for them. As usual, the waiter convinced us to order too much, so we didn’t have dessert. I think I read somewhere that Qsine will become Le Petit Chef later this year, so I’m glad we went. Cabins: We were in 1130, an aft cabin with a larger balcony. My parents were in 1127 and my brother was in 1123, both portside. We had plenty of storage space (4 drawers next to the closet, 4 smaller drawers, multiple shelves in the closet and 3 behind the glass doors – the 4th was the safe, and 3-4 shelves in the closet). There were plenty of hangers in the closet, and we had no problems with that space (and I packed at least 3 outfits too many). I used one of the shelves in the bathroom for smaller items, and it was fine. I put my cosmetic back on the floor shelf under the sink. I liked the new colors. The bed is very comfortable, but the larger size reduces usable floor area. Our balcony was larger than normal, but not as large as 1140 and the other middle aft cabin. I did not like the lamp over my side of the bed. It hangs down from the ceiling, and you can’t turn it off and on without getting out of bed. The shower is tiny, and my husband kept hitting his elbow on the grab bar. A woman in our cabin crawl group had a big bruise on her upper arm from the grab bar. The shower door opens inward, which makes it challenging to get in the shower. My husband noted that if someone collapsed in the shower, it would be difficult, if not impossible for rescuers to get him/her out. The leg shaving bar is useless; it’s right under the shower head. There is a large lighted round mirror over the desk, which is useful for drying your hair and putting on makeup. The balcony is a nice size in 1130, but there is little privacy from the Sunset Bar below because of the open wavy wood slats in lieu of the awning. Ports: We chose this cruise in part for the itinerary, but we discovered that 5 ports on a 7-day cruise is too many for us. We like sea days and having all of the ship’s amenities open during the day (casino, shops, Cosmopolitan for lunch). We have been to St. Thomas many times, so we went into town to do some shopping. In the past we have gone to a beach and our favorite was a small sailboat excursion to St. John. We were in St. Kitts last year and had a wonderful island tour. My husband hurt his ankle the night before, so we only went into town. My Mom wanted to find a shop in Antigua where she had been with her best friend several years ago, and we found it. Beautiful original designs for dresses, linen clothing, and stunning evening wear. Unfortunately, my Mom hit her foot against some rough pavement and had to go the ship’s clinic that afternoon. We had purchased an independent excursion in St. Lucia the next day to Soufriere and the Pitons, but had to cancel it. My Mom was in a wheelchair and my husband’s ankle was still very painful. The next day in Barbados my brother and I took a taxi into town. Big mistake. It was crowded, hot, and nothing much to see. We should have taken the taxi somewhere else, like Nelson’s Boatyard. Ship Clinic (and more on Blu): My Mom couldn’t walk after injuring her foot and was in severe pain. She had to order a wheelchair to get to the clinic. She waited for 20 minutes for the wheelchair, and my brother discovered it had been left outside the stateroom without a call or knock on the door to let my parents know it was there. My brother accompanied my parents to the clinic, and both he and my Mom told me it was old, dingy, and looked dirty. They were pleased with the doctor’s care. The x-rays showed no fractures (Dr. even did a third to check). I had called guest relations and asked if my parents could order off the Blu or Cosmopolitan menu and was told no; the limited room service menu was it. The Blu staff was wonderful that night. They gave my brother that night’s menu to take to my parents, and my brother gave the order to Blu staff, who made sure my parents had what they ordered. The next morning, when we went to Blu for breakfast, the staff was so kind and solicitous of my Mom; we were very grateful. Future Cruises: We went to the Future Cruises office earlier during the week. The woman who helped us (last name of Trembath) was great. We booked a similar 10-night cruise (but with 3 different ports) on the Summit for January of next year. However, we have decided to change that to a cruise with more sea days, even though we’re familiar with the ports. Plus, we have decided we prefer the S-class ships. Read Less
Sail Date: April 2019
This was our first time on Celebrity Summit. We had been on Carnival and Royal Caribbean previously. Four of us shared a Celebrity Suite room 6104 . This was our second time getting a suite and once you do it, it is hard to go back to a ... Read More
This was our first time on Celebrity Summit. We had been on Carnival and Royal Caribbean previously. Four of us shared a Celebrity Suite room 6104 . This was our second time getting a suite and once you do it, it is hard to go back to a regular room. From the moment we got on the ship, we were treated royally. We got priority embarkation and were escorted through the process then up to the Retreat Lounge(for suite guests). They had small bites and an assortment of beverages. When are room was ready, they escorted us up to it. We went to several of the shows, a magician, comic and Paul McCartney live - tribute band. They were all really good. We also went to a movie on deck one night which was fun. Oceanview Cafe - was very good. Nice assortment of food. The pizza is all the way in the back and took a couple days to figure out where it was. It was okay - not great. The Grill outside - we enjoyed burgers and fries several days - good. Al Bracio(spelll) is on the 5th floor mid ship and is a specialty coffee shop with desserts. The coffees are an additional charge but the deserts are free. We went every day after dinner and got a specialty desert. They were delicious. My husband one day got gelato across from Al Bracio and he said it was very good. It was $4 for two scoops. We ate every night in the Luminae - we can eat from their menu or pull from the main dining room menu. The Luminae menu is more gourmet. Some of the items were not to our liking and others were. I am a vegetarian and had some trouble eating there some nights. Our server each night was Eliza and she was wonderful. We also had Ashad who was also great. After the first day, we had breakfast there which was also amazing. They have great pancakes, crepes and waffles with compotes. We had breakfast once in our room which was fun but it wasn't quite warm enough. Most days we had to eat lunch off the ship. St. Thomas - we only went in for a short while to do a little shopping and then went back to the ship. We had been to St. Thomas three other times and we decided that we wanted to spend the day on the ship. From what we saw, they were still recovering. St. Kitts - we went to Carambola Beach by Taxi - spent 4 hours there. Had to pay for chairs and umbrellas. We had reserved them in advance. The beach is lovely and there is some additional water sports there if your are interested. They have a bar and a restaurant. No one ever cam out and offered us a drink, we went up to the bar and got them. We had lunch their, pizza and burgers which was good. Our taxis driver came back at an assigned time and he took us for a tour around the island which we really enjoyed. We came back and did a little shopping by the ship. Antigua - we went on a ship excursion for the day. This was our least favorite day. It was the Scenic Antigua and Beach tour. We started with a trip to Shirley's Height which is some of the most scenic views I have ever seen. Then we went to the Dockyard. We actually went in and sat at a restaurant and waited( several of us have some walking problems and this was easier). I hear people enjoyed the tour through the dockyard. Last thing was 90 minutes spent at a beach. There are so many nice beaches we could have gone to, this wasn't one of them. It was Fort something. The actual beach - sand and water was beautiful but the equipment was warn down and so were the buildings with it. There were vendors which were a little annoying. I think the tour vendor had a connection to the lady who ran this beach resort... The island has natural beauty but it has many areas of run down houses. I wouldn't go back here. St. Lucia. - our first visit here and right now our favorite island. We had a wonderful day spent at the Rendezevous Resort ($105) per person. For that amount it is all you can eat and drink. The buildings, pools and beach are breathtaking. Lush and green. We sat at the pool and had great service. They had a little lazy river, which wasn't to much of a lazy river but it was beautiful. They have a buffet which was very delicious. It had a nice assortment of food and it was all you could eat. We didn't stay there long enough, unfortunately because we wanted to take a small tour and do some shopping. The taxi driver took us to places where we were inundated to aggressive vendors. We went back and they had a nice assortment of shops. Would highly recommend the Rendezevous. Barbados - this previously had been my favorite island but not any more. It was extremely crowded ( four cruise ships at port) It felt like I was a cow in a herd. We went to Harbor LIghts beach which was very nice. They had good accomodations, nice restaurant, bar. The beach was nice and there was all kinds of water sports going on. The drive through town to the beach, the downtown building infrastructure did not look well kept up. We shopped by port - quite a few shops. We had access to the Retreat deck on the 12th floor. It was very nice. Cabanas and comfy lounges. Hot tub but no pool. The attendants were very helpful. Alexandra was awesome. Drinks and food were there. They would bring you treats every so often. One time they brought us fruit kabobs. In the afternoon, they brought us ice cream and Rose" . I would definitely go on Summit again, next time I think I would go up to a Royal Suite. Disembarkation was as smooth as embarkation. Read Less
Sail Date: April 2019
The newly revitalized Summit was a great experience! Embarkation was a breeze and we were greeted with a glass of champagne. Walked right on. The oceanview cabin was amazing redone in grey and peach colors. Very bright and inviting. Lots ... Read More
The newly revitalized Summit was a great experience! Embarkation was a breeze and we were greeted with a glass of champagne. Walked right on. The oceanview cabin was amazing redone in grey and peach colors. Very bright and inviting. Lots of storage and closet space and room for all my clothes and shoes. The bathroom and shower were spacious and bright. Staff was fabulous and couldn't be more helpful throughput the ship. Our dining staff were excellent. No change in menu since last year. Dining area brighter and crisper looking. The buffet areas were well defined and loved the seating arrangements there. Entertainment was great! Movies outside, Paul mcCartney Band, Ballet and Comedians,celebrity dancers and singers. Loved all of it! The service all over the ship was amazing! The ports were all great! I love St Thomas and Barbados beaches! Did one ship excursion to the Pitons and it was awesome.We had a great time! We would definitely go on this ship again! Read Less
Sail Date: April 2019
I give the Celebrity Reflection a 98% positive report. It was refurbished 2018 and now looks like brand new. They did a great job. We do not do the dining rooms any more, just the buffets. Ramesh, the head chef, was awesome. Anything you ... Read More
I give the Celebrity Reflection a 98% positive report. It was refurbished 2018 and now looks like brand new. They did a great job. We do not do the dining rooms any more, just the buffets. Ramesh, the head chef, was awesome. Anything you wanted he will take care of. He always asked if everything is good. No it was not good, everything was fantastic. The food on the buffet was excellent each and every day. Choices were abound. Everything we ate was delicious. (Take notice Celebrity Edge. There the food was never any good) On the Reflection, Tables were kept clean of dirty dishes FAST! Sometimes just eating the last item on the plate and they were right there taking it away. The ice cream was excellent. So many different flavors each day. Spotless, always cleaning any mess right away. Those that clean the tables were so wonderful and nice. Always a nice smile and a little conversation. Only one looked like she did not like her job, our room steward was one of them, did as little as she could. One bar server for the buffet was Muhammad, you would think he was doing this for years. He was the “new guy”. Started in February. He was awesome. Right on the ball. A great smile and a great person. So comfortable with his job and always made us feel welcome. What more could you ask for. He was wonderful. Another person was a bartender at the Passport Bar, Sreejith. I like a drink made a specific way. 5 different items with a specific amount of each. After making it once. No need to tell him how the next time. What a wonderful person, a smile always and very friendly. All three of these people are excellent assets to the Celebrity cruise line. They all deserve to be recognized by Celebrity for the great jobs they are doing that reflect the cruise line. Now for the entertainment. This was an 11 day cruise. Every show was excellent accept one. There were three women to do Motown and they destroyed every song by doing it their way and screaming not singing. Ballads were screaming and jazzed way up. Half the time you could not even recognize the song. The live band was fantastic, the Celebrity singers and dancers were excellent to say the least. They had one production called MAXX. Had no idea what that would be. It was awesome and we enjoyed it from beginning to end. The energy put into these productions is amazing. Choreography was excellent. Timing was suburb. The lead woman vocal had a voice that was unbelievable. She sang some Broadway songs and was superb. The very last day were 3 men doing Motown, called themselves HORIZON and THEY WERE fantastic. Energetic, funny, excellent voices and songs. Got the audience up, singing and dancing right at the seats. Most of the crew was very nice. I do not want to get into that. We had state room 3174 and it was in an excellent location. Ocean view. Only two major complaints about the room. No shelves, none and only three drawers. Check out the picture. They could have easily made six drawers instead of only three deep drawers. You have no need for deep drawers. On the right side of the desk table they could have easily put shelving. We put things on the window sill and on the desk. Tiny desk. But if they had shelves next to it you could have put the books on it instead of the window sill to make some room to read the daily items. The “head” (Bath room) was very nice. The shower was excellent. Water got hot for the shower almost instantly. Large and comfortable to shower in. No plastic drape “to stick to you”. I totally recommend this ship for a comfortable and excellent cruise to enjoy. So bon voyage! Enjoy, Happy Cruising! Read Less
2 Helpful Votes
Sail Date: March 2019
This was my second Celebrity cruise after sailing on Equinox in Mediterranean 2 years ago. This ship went through total overhaul and it did not feel like an old ship, but sadly, the staff training was not there. Cabin was well appointed, ... Read More
This was my second Celebrity cruise after sailing on Equinox in Mediterranean 2 years ago. This ship went through total overhaul and it did not feel like an old ship, but sadly, the staff training was not there. Cabin was well appointed, and kept immaculate by our attendant, but our Aqua suite was extremely small. I have never been in a shower as small as this before. I was frustrated with the dining and bar staff. Obviously, they are understaffed. Our dinner at Blu lasted more than 2 and half hours every day. Everyone in my party of 6 agreed that their bar staff are not accommodating and extremely inefficient. There is nobody going around taking orders in the lounge, and usually the line at every bar is 5 to 10 minutes. Food quality at the main dining room and Blu were ok, but the buffet and specialty dining was worse than my experience at Equinox. I used private shore excursions so I cannot comment on them, but the night time entertainment was better than ever. We used Go Best package which includes premium liquor; prepaid gratuity, and free internet and some shipboard credit. Overall, this cruise was a great value for the money we paid, however, I am not sure if I’ll sail with Celebrity again. Read Less
5 Helpful Votes
Sail Date: March 2019
This was my 10th cruise, but my first on Celebrity. This was a very port intensive cruise with 5 port stops. We had the opportunity to sail on a completely refurbished ship, after being in dry dock for 6 weeks. The ship itself was very ... Read More
This was my 10th cruise, but my first on Celebrity. This was a very port intensive cruise with 5 port stops. We had the opportunity to sail on a completely refurbished ship, after being in dry dock for 6 weeks. The ship itself was very well appointed, with a modern design. We were in a Concierge class C2 cabin. We don't require the extra service, but when we booked, it was actually less expensive than a regular balcony cabin. If there was an extra cost, this upgrade would definitely not be worth it. Basically, the extras are, a bottle of wine and finger food each afternoon, which we were seldom able to even identify. You get priority boarding, but on this cruise, it mean't nothing, as regular boarding took maybe 10 minutes. Best that I have ever experienced. Other than that, you get a person to help if you have extra problems and we had none. The cabin was very nice, with a larger than normal shower, with a door and not a shower curtain. The room was all new, furniture, fixtures and bed. Plenty of room and nice balcony. There was a 42 inch TV, with on demand movies. From prior reviews, the two things that were expected from Celebrity, were great, friendly service and above average food. These reviews were right on. The entire crew seemed there to help you, if needed. The room steward was very nice, and did his job. That's all we need. The service in the main dining room was excellent. A special thanks to Bryan and Shanice for that. We always made reservations and therefore got the same table every night. Shanice is, now, like a member of our family. My son and daughter in law exchanged facebook info with her. Dining was always a very pleasant experience. There seemed to be more choices on the menu than other lines that we have been on. The food itself was very good. We did eat once in the Tuscan Grill and although a bit pricey, the food and service were also very good, with loads of menu choices. The entertainment was mostly good, even though the productions shows were not to my taste, I could tell the talent was certainly not lacking. There were 2 comedians, the first was lousy, the second was pretty good. There was also, an illusionist, who I did not see, but my son didn't like his show at all, so this is secondhand information. The ship itself was new and clean, and seemed uncrowded throughout. The only time there was a crowd was at the pool on the sea day. Perfectly understandable. The demographics were a bit younger than usual, since it was spring break, in some places. There were a lot of parents with teen and preteen kids. No problem that I saw. My only thought was that I wasn't sure if these kids could stay busy on this ship, There were no waterslides or mini golf and an extremely small arcade. Luckily, there was only one sea day. This ship is better for adults than children. There were a few minor negatives, thus the 4 rating. Celebrity has a very good on board app with all the cruise information, like menus and activities etc. The problem was that the information was not correct after the first 3 days. We chose our night at the specialty restaurant, based on us not being overwhelmed by the menu that night. It turned out, we had bad information and that night we would have loved the menu. Sometimes bad information is much worse than no information at all. The second minor complaint involved the casino. We didn't like the cash only policy in the casino. We didn't bring much cash, because, as a rule you can't spend cash on a ship. Not here. Also, there were too many slot machines for the space. Some were almost impossible to get to. Also, a couple of the excursions, that we chose, were less than satisfactory. I know it was our choice, but again, you need all the facts to make a good decision. On one, we had 12 older folks jammed into a van. On another, we were in the rear of an open air truck like vehicle, when everyone else at that port were in air conditioned buses. No mention of this in the description of the excursion. In summary, it was an enjoyable week on a very good, like new ship. The service was great, the food was very good. The cabin was great. Embarkation was the best ever. and it was great to leave snow for 80 degree weather. Would I travel on Celebrity again? Sure. Read Less
1 Helpful Vote
Sail Date: March 2019
Itinerary--Other than St Maarten, hadn't been to ports previously. Locals in each port very friendly but sad to see the recovery from hurricane damage was still ongoing. Dominica is a place of great potential and somewhere we wish to ... Read More
Itinerary--Other than St Maarten, hadn't been to ports previously. Locals in each port very friendly but sad to see the recovery from hurricane damage was still ongoing. Dominica is a place of great potential and somewhere we wish to revisit in a few years time; they suffered from 2 hurricanes in 2017. Still have a few kinks to work out. Service in some venues slow. Ship entertainment, other than special guests left a lot to be desired but in port most days so not a big deal to us; would just go to different venue if entertainment was not up to snuff. Upgraded to Aquaclass this cruise, did not take full advantage of all amenities but came to conclusion we would not "pay" for that level, happy with either outside or concierge. Ship was beautiful, as one would expect since it just came out of refurbishment. Room seemed larger since they removed the little table and opted for 1-person sofa. Nice that shower stall had door as that too felt larger. Read Less
3 Helpful Votes
Sail Date: March 2019
This was the first cruise after the Summit Renovation that is part of the Celebrity Revolution. The ship is beautiful, to say the least. I booked the Concierge Class state room out of curiosity. I read that if the difference is only ... Read More
This was the first cruise after the Summit Renovation that is part of the Celebrity Revolution. The ship is beautiful, to say the least. I booked the Concierge Class state room out of curiosity. I read that if the difference is only $100 - $150 per person for the week that we should do it for the perks. I liked the stateroom size and location. We like a nice sized stateroom and balcony. I looked at the Aqua Class but decided we would not use it with only 1 sea day in this itinerary. Boarding was quick and effortless with no lines for Concierge Class. The Embarkation luncheon was what you would expect in a dining room on a nice ship. It was quiet and relaxing. The gin and tonic I ordered was good. In fact, we enjoyed the Main Dining room and the buffet more than the specialty dining. We did the GO BEST offer for this cruise and I do recommend it. It is money that would be spent anyway, and the upgrade to the Premium Beverage package makes any cruise charges minimal. Concierge Class comes with perks, besides the Embarkation luncheon in the main dining room. We received a bottle of sparkling white wine which we enjoyed the first day. It opens like a Champagne bottle so no cork screw is needed. I packed one but we did not use it. We received the bowl of fresh fruit beginning on day 2, and I finally told our steward we had enough for the week after the second day. We received the afternoon snacks each afternoon between 3 and 4 PM, and they succeeded in ruining our appetites for dinner. We did not eat them every afternoon. No serving utensils come with them and sometimes a piece of crusty bread or tortilla chips would have been nice additions. We did not inquire about the pillow menu since we were comfortable with what was in the cabin. The robes and towels are nice and plush. I would not book Concierge Class for the perks. They are just nice additions. I booked it for the added space in the room. I ordered a continental breakfast one morning through Room Service. One thing I liked was the telephone call from the kitchen letting us know it was on its way to us. We took it out to the balcony and enjoyed hot coffee, bread and pastries with some of the left over afternoon fruit. It was a very pleasant morning. We also ordered lunch one afternoon through Room Service. I ordered 2 Chicken Caesar salads, which were excellent. We got the cheese platter and fruit platter, and I think I preferred it to the Concierge Class fruit bowl and snacks. The snacks are a little different and some days were quite enjoyable. I ended up going to a bar to get a mojito and coke, since the only complimentary beverages with Room Service are tea, lemonade, and milk. We learned that we needed to request ice for our drinks. The only mojito worth ordering was a frozen mojito from the pool bar. The lime and mint leaves are blended into the drink. It is delicious. The gin and tonics varied, and we learned to order a double shot of gin in them. The martini bar and main dining room made the strongest drinks. Some bartenders were better than others. The Sunset bar behind the Oceanview Cafe (buffet) was a nice addition. There were bars we did not frequent, and we did not try everything on the ship. We booked Specialty dining with our On Board Credit. Qsine is interesting, but we liked the filet mignon the best and it was served last. If you do this restaurant, resist the temptation to order as many as they say you can. Order an appetizer for each of you to share, as well as 2 different entrees. Then order dessert from the menu. The surprise dessert was surprisingly disappointing. The Tuscan Grille is hard to get to unless the forward elevator is used. It is off the beaten path and was not crowded. I did not like the lasagne, but the crab cake appetizer was excellent. I think this one is one we will not repeat. We had a fantastic broiled lobster tail dinner in the main dining room one night. This dinner made us question the need for Specialty dining on a Celebrity ship. The only entertainment we enjoyed was the ‘December 63’ show which features the music of the Four Seasons. The other entertainment was just okay, and we do not go to any of the late night comedy shows or events. Read Less
Sail Date: March 2019
This was our second cruise on Celebrity and our first on the Summit. Our first was on the Equinox. New beds were so comfortable and the pillows were wonderful! We were in aqua cabin 1140. Beautiful big balcony at the back of the ship. ... Read More
This was our second cruise on Celebrity and our first on the Summit. Our first was on the Equinox. New beds were so comfortable and the pillows were wonderful! We were in aqua cabin 1140. Beautiful big balcony at the back of the ship. Only three small issues overall. One was that it was tight walking around the foot of the bed with the tv on the wall. Second was the new shower door made it difficult to get in and out of the shower stall. A rather odd design but better than a shower curtain sticking to your legs as you showered. The room was otherwise perfect! Quiet and comfortable with lots of storage space. The only other issue was not with the cabin or the ship but with the bar service. We upgraded to premium drink packages but several times the bars did not have the premium alcohol that was in our package. One time when I specifically asked for a tequila that I could see they had my drink was mixed with a lesser one. Bars were not properly staffed and waits were long. Don’t get me wrong, we are not heavy drinkers but the poor bar service seemed like they were taking advantage of those with the drink packages. The Summit staff was outstanding and our room steward, Ian, was the best we have had in all of our 12 cruises! I love Celebrity and the Summit! This ship overall was absolutely gorgeous. We enjoyed our meals in Blu but also visited the buffet for breakfast and afternoon snacks. The production shows were not our favorite but the performers were very good. There was nothing to complain about and the shows were all different. The music at the Sunset Bar was also enjoyable. We could hear it from our aft balcony and enjoyed it each night. Read Less
Sail Date: March 2019
We were on the first Summit sailing after the “Revolution” for a 5 night Dutch Antilles cruise from San Juan. This was our first cruise on Celebrity. We did a lot of research before our cruise, so there were no surprises and we were ... Read More
We were on the first Summit sailing after the “Revolution” for a 5 night Dutch Antilles cruise from San Juan. This was our first cruise on Celebrity. We did a lot of research before our cruise, so there were no surprises and we were overall very pleased with our cruise. I am going to break it down into segments. Pre-Cruise – Best Western Plus Condado Palm Inn & Suites, Condado San Juan This hotel was adequate for a 1 night stay. Our room was clean. The breakfast was edible and it was free, so we didn’t expect too much. The price was right as it was high season and we didn’t want to pay in excess of $250. This was our first time in Condado. It reminded me of a kitschy beach town – lots of souvenir shops. We did eat at Orozco’s and I would highly recommend them. Great service and we tried the Trifongo (as recommended by our taxi driver from the airport) – which was fantastic. We went into the lobbies of La Concha – stunning! and the Marriott Stelaris, which was also beautiful. We asked the concierge to get a van for us when we were ready to leave for the ship. We left the hotel around 10:30am and we were all checked in and on the ship by 11:00am. We took a little tour around the ship and ate the concierge luncheon in the dining room. The menu was limited, but the food was very good – the choices were short rib, salmon and chicken. Our Room - We had a concierge balcony – room 8169 towards the rear of the ship. Our room steward was okay to sub-standard. Our travel partners had many issues with him, including a missing bowl of chocolate they had put out to entertain on their cabin crawl. He suggested that maybe they put it on the breakfast tray by accident. They were not too happy with that or him at all. He didn’t know that there was a pillow menu – which there was as confirmed by our concierge. As for the room itself, we were pleased with the overall size and the amount of storage. Also there were plenty of outlets and places to recharge our electronics. I also liked the light strip at the bathroom door, so no nightlight was needed. We did get the late afternoon tray of appetizers. Some were good, others pretty strange. Sometimes we could have used a utensil or some sort of cracker or chip to taste the appetizer, but were not provided with such. For instance there was a lovely beet salad, however, nothing to eat it with and I did not want to eat beets with my hands, lol. Also there was a lovely shrimp salad, same thing. However, I did pick out the shrimp and then washed my hands. The Ship – We thought overall very beautiful. However, we though some of it is going to be very hard to keep clean. Some furry chairs at the martini bar were already looking a little used where one would put their hands to get on and off. We loved the solarium and the bubbling pipes! Food – We loved the layout of the Oceanview Café and the stations were well placed and there was a good flow. The only stations that had lines were the pasta station, the omelets and waffles – the maker only made 4 waffles at a time. There was a nice variety of food and it was very good. As for dinner, we only ate at the main dining room –The Cosmopolitan Restaurant at the 6pm seating. Our server, Xiomarra, was very nice and prompt. On the first evening, we were already at our main entrée by the time the beverage person came around. We complained, and it was rectified for the remainder of the week. Our sommelier was lovely. The food was very good. I was expecting over the top amazing from all I had read about Celebrity, but I wouldn’t say that it was. Overall we were very happy with it and the selections except on our last evening. The deserts were sometimes were lacking flavor. We were seated by the rear big window on the 2nd floor and had those funky tall coffin-like chairs. I hated them – so very, very hard and heavy to move and impossible to get in and out of. Also, it was very uncomfortable and my server found me an extra pillow and at times I added my airplane pillow! Ship-wise, the bar staff seemed to be overworked and not enough of them. I waited many times just for a bottle of water, which often was at room temperature and not chilled. Cruise Director – We had Patrick. We saw him only pre-shows on the stage, but never walking around on the ship. He did teach and demonstrate Salsa dancing at the Salsa deck party. Boy can he move! He was not that personable, but got the job done. Shows/Entertainment – We did not know what to expect, so we brought cards just in case. I am happy to report that we didn’t touch them. Monday – Comedian Phil Tag, only one show at 9:45. He was pretty good. There was also a Salsa party on the deck and the CD Patrick showed us how to dance. His dancing was amazing and we had a great time! Tuesday – the show by the ship’s entertainment staff was “Soundtrack”. It was a great show and the singers were really, really good. We also attending the Silent Disco which was a real hoot. There was also a late night adult show with Phil Tag. Wednesday – Was a performance by 2 members of the American Ballet theatre – they did the piece White Swan. Then there was a violinist, Katarina Rosse who was simply amazing. Then there was another modern ballet performance from the 2 stars. A beautiful, wonderful night. Thursday – the production show December ’63. Again, it was fabulous. This entertainment crew is probably the most talented we have ever seen on a ship. Friday – Production show “Life”. This was the best of all. Somewhere in here was a comedy show with Brian Bradley which I liked better than the other one. There were also several Trivia games throughout the day and evening which we joined in on. Bingo was only done once, on our last day. That was disappointing. There were no electronic packages – the cards were the tear the flap kind. Excursions – We only booked 1 excursion – Old and New San Juan with airport drop-off – from the ship. We booked independent operators for the islands. St. Kitts – We booked the Grand Tour of St. Kitts with Thenford Gray. We were 6 of us in a lovely air conditioned van. Our driver and tour guide was Sackville Gray. He was very knowledgeable of his island and we loved his tour. We went to Carambola Batik at the beautiful Romney Manor and grounds, Brimstone Fort and the amazing outlook on Timothy Hill of where the Atlantic meets the Caribbean. We also went to a black sand beach for approximately 40 minutes. My first black sand beach and boy is the sand hot! I would highly recommend this tour. St. Croix – Sadly, this island has barely recovered from hurricane Maria. We did an island tour with Prince Taxi. He was very knowledgeable and personable. However, we ended up in an open air vehicle – website advertised air conditioned van. Also we waited at the port while he tried to fill up 2 vehicles. Unfortunately, we ended up in the vehicle with a different driver. He knew nothing about the island and made no commentary. However, at times Jaylen (the owner) would stop his vehicle and come over to ours to point out something of interest. The part I did not like of this tour was a stop by a bar in the country which had pigs that the tourists feed O’Douls to. I felt uncomfortable with this and our time would have been better spend seeing a more beautiful part of the island such as the tide pools. Basically it was a ploy to share some tourist dollars to his friends at the bar. We went to the Cruzan Rum factory – interesting tour and the Pina Colada’s were wonderful. We spend about 40 minutes in Christianstaad. Wish we had more time there. It was very quaint and lots of nice shops and restaurants. We were supposed to have time at the end of the tour for a beach visit, but there was no time due to the late start. Antigua – The gem of these 3 islands. We took a tour with Scenic Tours Antigua with our tour guide Ray. Again we were 6 of us in a very well maintained air conditioned van. Ray was wonderful – full of energy and very knowledgeable. He took us to all the spots that had amazing vistas. We went to Nelson’s Dockyard, Shirley Heights and ended with a trip to Jolly Beach (which was stunningly beautiful). We had a great day and I would highly recommend this tour. Service Comments – Spotty, especially bar service. But I wanted to again complement our dining room server Xiomarra. Our excursion in Puerto Rico - Bacardi rum factory with airport drop off was cancelled. We went to the excursion desk, and even though it was during their closed hours, the girl Alina saw us and helped us rebook our excursion to the tour Old and New San Juan and printed out new luggage embarkation tags for us. She was very helpful. On our first day on the ship we learned our flight had been cancelled and we had to call Southwest to change it. The day before disembarkment, Roberto in the Innovations (Apple) store was not too busy, so he helped us log into our flights the day before and sent the boarding passes to the new computer area printer. Very helpful! Conclusion – The ship was beautiful. My husband and I liked the size of the ship - we are small ship people. My younger brother and his wife prefer the Oasis size ships of Royal. We tried not to expect too much going into this knowing we were the first cruise after the refurbishment. I would say it went pretty seamlessly. One thing we did feel, however, is that Celebrity is very class driven. Dining venues and lounges for upper reward levels took a disproportionate area of the ship, especially for one this size. Overall we enjoyed our first Celebrity cruise and I am pretty certain it will not be the last. Read Less
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