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7 Helpful Votes
Sail Date: May 2019
We loved Amsterdam on a city break visit year so decided on a short cruise. We loved the skill steering through the lock and the scenery on the river up to Amsterdam. We upgraded to Concierge Class and the speedy check in was good, we ... Read More
We loved Amsterdam on a city break visit year so decided on a short cruise. We loved the skill steering through the lock and the scenery on the river up to Amsterdam. We upgraded to Concierge Class and the speedy check in was good, we had lunch in the main restaurant on the first day for concierge passengers, this was slow in terms of food and drinks service. We were happy with our stateroom, it was clean and tidy, the only complaint I have is that it was hard to get toiletries, they weren’t replaced without asking. A Celebrity cut back I think. We paid nearly five hundred dollars for two drinks packages for three nights, which is an outrageous price, on top of an expensive cruise, especially when you can’t get served. The bar service was atrocious throughout the cruise. Celebrity knew that there would be parties of people on a cruise to a destination like Amsterdam, so should have provided the service. The bars were understaffed, the table waiters were non existent and poorly trained. We waited over half an hour on more than one occasion for two drinks. I asked twice in the casino for drinks service, that never came. Because of the pressure Celebrity put their staff under they were unsmiling verging on grumpy. Celebrity Eclipse has previously given us great bar service. I did make a written complaint at guest services, but one wonders if it is just filed away. Along with other reviews people in the jacuzzis were shouting, ruining the cruise. for other passengers and more importantly guests were drinking out of glasses and bottles whilst in the jacuzzi making it a likely for somebody to sustain a bad cut. The attendants did nothing. The Grand Cuvee restaurant provided very good service both in terms of food and drink. It was a nice touch that we were seated on the same station each night.I also noticed that menus have been reduced from what we have been given on other Celebrity ships. We were lucky to have the Internet included as the prices charged are ridiculous. We will most likely be travelling with Fred Olsen or Princess on future occasions. Other people we talked too shared our opinions and will also cruise with other Cruise lines. Read Less
4 Helpful Votes
Sail Date: May 2019
Over the years we have been on quite a few cruises. We have done the following as far as I recall. (Royal Caribbean) Vision of the seas, Jewel of the seas. Independence of the seas. Adventure of the seas. (Princess cruises) Grand ... Read More
Over the years we have been on quite a few cruises. We have done the following as far as I recall. (Royal Caribbean) Vision of the seas, Jewel of the seas. Independence of the seas. Adventure of the seas. (Princess cruises) Grand Princess. (P&O) Britannia 4 times, Azura. (Cunard) Queen Elizabeth 2 times. This time we thought we would try Celebrity Silhouette to see what it was like. A 3 night cruise to Amsterdam. How did it compare to the other ships we have been on? First of all the negative points. The cost of drinks are very expensive! The most expensive I have encountered on all the cruises I have been on! For example a small bottle of Corona Beer 330ml $8.50 and small bottle of cider same size $10.00 that's £13.69 at exchange rate of $1.26 cents to £1.00. In Tesco a few weeks ago 12 bottles of Corona beers same size was £8.00 that's $10.08 just 83 pence a bottle and they are still making a profit! The price in a pub for one bottle is £3.50 or $4.37. Wine in the dining room wine was sold by the glass and was around $10 to $11 but there was no mention of how much the glass contained ? 175ml ? 200ml ? Very strange. So you don't know how much you get for your money? But say you get 4 glasses of wine from one bottle it works out minimum $40 a bottle. Drinking seemed to a big part of the cruise for most guests and I can only imagine that they had a drinks package, which is not cheap, and they were trying to get their money's worth out of it.? The main dining room. It was ok but lacked the grandeur of other ships that we have been on and the dining chairs are not dining chairs in my opinion! The food again was ok but could do better! The self service restaurant on deck 14 pretty much the same as other ships. Food that should be hot is not hot enough! On this ship the British style bacon served at breakfast was pretty dire! Not sure how it was cooked but it was pale and no taste to speak of. However the coffee was pretty good and about the best I have tried on ships! This seemed to be a very noisy ship! It maybe because it was a 3 night cruise over a bank holiday weekend very noisy guests having a good time! A few hen parties and even a wedding party! So pretty hard to find a quiet area to sit unless you sat in the library ! I don't think it is a good idea to allow a large party of people to book a cruise. It is not fair on the other guests. If you like a quieter ship the Queen Elizabeth would be a 10 out of 10 and Celebrity 2 out of 10 . Britannia would be around a 6 out of 10. Entertainment in the main theatre was very good 9/10. We had inside cabin deck 7 and it was a good size! Good size bathroom as well. We got the feeling that this ship was very much for American guests and not for the British. Celebrity say that our safety is their top priority but I would say squeezing as much money out of their guests comes a very close second place. Constant bombardment to buy drinks from the bar, buy special dining packages etc. and what a waste of space the Casino and slot machines take up! So would I book with Celebrity again? May be? It's hard to judge over 3 nights. But I think the ship is better suited for the younger guest. I also think Celebrity think they are better than they actually are! If you want grandeur and opulence go for Cunard! Something in the middle of that, go for P&O ! My score for this ship 6/10. Read Less
3 Helpful Votes
Sail Date: April 2019
We chose this cruise because we had been on this ship before and wanted to visit the Norwegian Fjords. Overall we were pleased with the cruise and the destination didn't disappoint. The areas of disappointment for us were the quality ... Read More
We chose this cruise because we had been on this ship before and wanted to visit the Norwegian Fjords. Overall we were pleased with the cruise and the destination didn't disappoint. The areas of disappointment for us were the quality and choice of food in the restaurant. After just a couple of days it became apparent that the menu doesn't really change that much, particularly the starters and sweets. Boring would be the only word to describe them. If this was a restaurant in my local town, I would not be visiting it! If we're to travel on this ship again, we would consider eating in the café where the choice of food on offer is far better, particularly the sweets. The other area of disappointment was the entertainment, specifically the shows put on by the ships own staff. This is not a criticism of their skills, which were very good but more the fact that the shows were the same or very similar to those we had seen on a cruise on this ship approximately 9 months earlier. Celebrity should also review their presentation of the emergency drill given on the first day. The cartoon/film is both puerile and childish. You could visibly watch people being turned off and not paying attention, and you certainly don't want to watch this in "Michael's Bar" which was overcrowded with far too many people in a small area. This resulted in people overheating and wanting to leave the presentation early. This was the same on the previous cruise on this ship. Its clear that Celebrity take no notice off feedback, as this same criticism was made to the ships crew last year. It's a shame to bring up these criticisms, as overall its a lovely ship with a good crew. Are you listening Celebrity? Read Less
4 Helpful Votes
Sail Date: April 2019
Wanted to visit the Dutch "ABCs" Did resort for a day passes in Aruba and Curacao and sailing/snorkeling cruise in Bonaire. The underwater marine life in Bonaire is incredible. Bring a twenty dollar underwater camera! Also ... Read More
Wanted to visit the Dutch "ABCs" Did resort for a day passes in Aruba and Curacao and sailing/snorkeling cruise in Bonaire. The underwater marine life in Bonaire is incredible. Bring a twenty dollar underwater camera! Also thrilled to visit, pet, and feed sting rays in Grand Cayman again! She's a lovely ship with a devoted crew. She's clean as a whistle and the crew is friendly and provides excellent service. The food has somewhat degraded over the years but still very good in "Blu". Ship shows some signs of wear but due for refurb in 2020. The main theatre is worst with sagging chairs and threadbare carpeting. Hanging overhead window gaskets in aquaspa pool tacky. Most of the ship is meticulously maintained however. Sorry the cabanas have taken over the pool area too. Overall I'd give the Silhouette 4 out of 5 stars and will enjoy sailing again after the refurb. Read Less
4 Helpful Votes
Sail Date: April 2019
Love this 9 night cruise !! We booked this cruise through BJ’s because of the extra OBC and the Celebrity perks given on Black Friday-November 24, 2018. We traveled with 2 adult relatives who also booked this deal and they picked the ... Read More
Love this 9 night cruise !! We booked this cruise through BJ’s because of the extra OBC and the Celebrity perks given on Black Friday-November 24, 2018. We traveled with 2 adult relatives who also booked this deal and they picked the room right next to ours on deck 9. First time in Concierge Class. Very happy with our balcony cabin. Sancho brought us “delectable delights” every afternoon that were quite enjoyable. Grand Curvee Dining Room - EXCELLENT FOOD AND EXCELLENT SELECTION. This is the best MDR food of all cruises we have taken. We had dessert every night too. Waiter Igusti Wiganata was excellent and we loved every dinner he recommended. Asst. Waiter Bibek was very helpful. The selection of wines was excellent thanks to Dusko. We did not eat at any specialty restaurant this cruise. Cafe al Bacio had excellent fresh baked goods every day including their cookies. We attended all the 9pm shows in the Silhouette Theatre. Most very good especially Uptown, Miguel Washington and Ashlie Amber. Cosmopolitan show was terrible-tried to take pop songs and add an international flair. 4 ports were all fun. We had been to 3 of them previously so we tried different excursions and they were good. Weather was sunny and warm every day. Played 2 trivia games in the Sky Lounge every day...wish the bar at that location was open during trivia though. Capt. Peppas made daily announcements every morning at 10am. I like to hear them. We would love to travel on this ship again !! Read Less
5 Helpful Votes
Sail Date: March 2019
This was the second half of our first back to back. We love to sail, snorkel and swim in the Caribbean waters, so this cruise was perfect for us as we loved all the ports. We did mostly private excursions as we prefer small groups. The sky ... Read More
This was the second half of our first back to back. We love to sail, snorkel and swim in the Caribbean waters, so this cruise was perfect for us as we loved all the ports. We did mostly private excursions as we prefer small groups. The sky suite corner aft is our favorite location...love the view. Crew from stateroom attendant to Luminae staff did everything to pamper us. Our cabin was kept spotless. Our butler was one of the best ever. Dinner and wine selections were very nice. Our only complaint was that the music was so loud that you couldn’t carry on a conversation in the bars. An after dinner drink with friends became a challenge. In the theater, singers sounded like they were screeching...much too loud for us. Overall, though. the entertainment was varied and pretty good. Embarkation and disembarkation was quick and smooth. We thoroughly enjoyed our time with both old and new friends, and plan on doing it all over again next year! Read Less
3 Helpful Votes
Sail Date: February 2019
We stayed onboard for a second cruise on the Silhouette. See our review of the Feb 10, 2019 cruise that we posted. Most of what we commented on there applied. It was the very first time we've been on back-to-back cruises. We ... Read More
We stayed onboard for a second cruise on the Silhouette. See our review of the Feb 10, 2019 cruise that we posted. Most of what we commented on there applied. It was the very first time we've been on back-to-back cruises. We liked the fact that the itinerary was completely different, and there was no overlap of ports of call. Being a shorter cruise (9 days compared to 12 on the first cruise) the demographic was somewhat different. But what was disappointing was that the entertainment was mostly a repeat of what we had on the first cruise with 2 exceptions. So, there were nights we went either to see a movie, or do something else, rather than see the shows -- which weren't great and too loud anyways. We stayed in the same cabin, and had the same great cabin steward. But we were a group of 8, rather than 10, so they changed our table, which was located in a somewhat partly-crowded spot. We had a competent, but not involved wait team: Gilmon and Jayare Again, our Assistant maître d', Olga, continued to provide us with exceptional care and kosher meat dinners. While we're scheduled for two back-to-back cruises on the Silhouette for next year (after it is refurbished in drydock) the two itineraries are now practically identical (they weren't when we made the bookings in Feb 2018) so we might not end up taking both those cruises in 2020. Read Less
Sail Date: February 2019
Couple in mid sixties with 17 cruises under our belts. We were looking for some warm weather and sun. Ship and room was beautiful. Food was very good and great dinning room service. Arrived at Everglades cruise port around 10:30 wand ... Read More
Couple in mid sixties with 17 cruises under our belts. We were looking for some warm weather and sun. Ship and room was beautiful. Food was very good and great dinning room service. Arrived at Everglades cruise port around 10:30 wand wad on ship by 10:45. Room was ready by 1 pm. Great aft balcony on deck 8. Quietest room we ever had. Great room attendant in Reynoldo . Food was great in main dining room with good service. Ocean View was nice except on sea days and it was packed, and kept running out of plates. Entertainment shows were good, especially the brought in enteraners. Saw a rock group Billy McGuigan rock band. This was the best performance we ever saw on a cruise, The house shows were so so in my opinion, wife liked them more than I did, There last show looked like they picked out costumes at Walmart One bad thing about the entertainment was late night shows, Ship was dead. !!!!!! Read Less
2 Helpful Votes
Sail Date: February 2019
We are fans of Celebrity and this was our first time on the Silhouette. It is a lovely ship, with a very competent and involved crew. Our room was clean, and well-maintained by our cabin steward Enrico. We were with four other ... Read More
We are fans of Celebrity and this was our first time on the Silhouette. It is a lovely ship, with a very competent and involved crew. Our room was clean, and well-maintained by our cabin steward Enrico. We were with four other couples, and were seated at a table for 10 in the middle of the gorgeous dining room. We had great waiters: Alfi and Robert. The assistant Maitre D', Olga, was especially attentive to our particular needs, and dietary requirements. She made sure that we had plenty to eat and choices that were varied. She even got the chef to prepare some exclusive foods from recipes that we supplied. The ports of call were mostly ones that we've been to on previous cruises. It would be nice if there was more variety in that department. The entertainment was mostly good and varied. But overall, we complained that the volume of music (some might call it noise) during the shows is terribly excessive. I often walked out of the theatre after a 45 minute musical barrage with my ears hurting. Although we complained to the cruise director about it, it didn't do any good. In fact, it is hard to find a bit of peace and quiet on this ship, anywhere. There is music constantly, and usually at very high volume. But, there is so much to do, from games of trivia, to lectures, and demonstrations, internal tours of the ship, and of course, eating. The cafeteria serves a tremendous variety of food, and it's open almost 18 hours a day. On the subject of food: Since we observe the Jewish dietary rules, we were able to prearrange for kosher meat (not the prepared airline dinners) through our travel agent. And we had dinners that included a choice of chicken, lamb, and turkey. Our Maitre d' was especially cognizant of the details of this, and was most helpful. She would help us choose the next evening's dinner in advance, each night. She even arranged for our group to have a supply of custom-made cheese blintzes every morning in the cafeteria. The entire experience was a very good one. The ship was full to capacity, yet one never felt crowded-out. We stayed on-board for the next cruise, in the same cabin. See the next report. Read Less
4 Helpful Votes
Sail Date: January 2019
This was my first cruise on aboard a Celebrity ship. And I love it. The quality of the instalations, decoration, services and food on Silhouette is excellent. Many islands of this itinerary are very poor so I recommend a celebrity ... Read More
This was my first cruise on aboard a Celebrity ship. And I love it. The quality of the instalations, decoration, services and food on Silhouette is excellent. Many islands of this itinerary are very poor so I recommend a celebrity excursion to enjoy the trip. There are good excursion offered aboard. We stayed at a corner aft suite on deck 12. It was fantastic. The suite is very large, comfortable and the varanda looking backwards great. The suite class has services, like Michaels Club and Luminae restaurant that worth the extra money. suite class can also go to Blue, the Acqua Class restaurant. Suite class also provide priority embarkation and debarkation. Everything you need abroad you can use the Michaels Club Concierge. The specialty restaurants are great - worth a visit to all of them. We went to Murano - super elegant, Qsine - amazing Petit Chef show before each course, Porch was delicious - I recommend to go for lunch to enjoy the view. Sushi on Five we loved it and is a very good option for lunch as it stays open longer than the Main Restaurant. The Lawn Club Grill is an experience, specially if you are invited to cook your own food with the chefs. The entertainment is very good also - many options all the time. Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.5 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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