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1 Helpful Vote
Sail Date: October 2016
We wanted a cruise which gave us a variety of ports to visit. However, the planning of the ports in terms of scheduling was very poor. We should not have not visited Cadiz at 1 pm on a Sunday afternoon, There was nothing to do as ... Read More
We wanted a cruise which gave us a variety of ports to visit. However, the planning of the ports in terms of scheduling was very poor. We should not have not visited Cadiz at 1 pm on a Sunday afternoon, There was nothing to do as everything including churches were closed. We could have skipped Ibiza and had an extra day in Barcelona. Docking was not convenient at almost all the ports since shuttles had to be arranged to get us into town. And to add insult to injury, we had to pay anywhere from $3 Euros to 15 US dollars per person. We do not understand why we had to pay for their lousy docking locations. Meet and Greet was a complete waste of time and scheduled inconveniently on the first night. There was no Captain or officers greeting us and no appetizers, snacks, raffles or little giveaways as with other ships. Also, they showcase "The Lawn" which in my opinion is a complete waste and a gimmicks to make money. Bring back mini golf and shuffleboard. And, the shows were mostly boring including 2 of 3 production shows (The Pearl was the exception). On the plus side we enjoyed the food at both the buffet and dining room. We also like the trivia and games hosted by Patrick and Crystal (two wonderful people), who were the only two members of the Activities staff. I am sure if there was a larger staff, there would have been more variety of things to do instead of shopping and art auctions which Celebrity considers activities,but we don't. Overall, the crew was very polite, courteous and very helpful. They made the cruise worthwhile and enjoyable. Despite the shortcomings mentioned we would travel with Celebrity again. Read Less
2 Helpful Votes
Sail Date: September 2016
Can't say enough about the itinerary, staff, food and condition of the ship! All were terrific! We had sailed on Silhouette during its first year and didn't like the service near as much. Captain Dimitrios K. is so friendly and ... Read More
Can't say enough about the itinerary, staff, food and condition of the ship! All were terrific! We had sailed on Silhouette during its first year and didn't like the service near as much. Captain Dimitrios K. is so friendly and entertaining. This was a great way for us to visit Israel and other great ports and we would definitely do it again! Felt very safe there as well as in Ephesus Turkey. Only point for improvement: better communication to guests re how to exit the Ashdod port. We were told there was a mandatory daily $20/person shuttle only upon our disembarking the ship, and that since the last shuttle was about 9:30pm, you wouldn't be able to get back through the high security port system to return to the ship if you wanted to stay out later. That sort of defeated the benefits of the ship staying in Ashdod overnight. Later we found out we could have taxied it for $10 each way (total for two of us) and I assume that would have meant we could have stayed out later. Might end up being cheaper to take ship excursions taking this into consideration (we had a private tour arranged, but had to meet them outside the port). Read Less
5 Helpful Votes
Sail Date: September 2016
Overeview: Based on our positive past experiences with Celebrity, on the cruise destinations that included Italy, Greece, Israel, Turkey and Malta, and on the attractive price including paid gratuities and a beverage package, we chose this ... Read More
Overeview: Based on our positive past experiences with Celebrity, on the cruise destinations that included Italy, Greece, Israel, Turkey and Malta, and on the attractive price including paid gratuities and a beverage package, we chose this cruise. Our two-week Mediterranean cruise on the Celebrity Silhouette from Rome generally was another good experience for us with Celebrity, although there were a few glitches and weak spots. Visiting Israel (a total of three nights) was a highlight of this cruise. About Us: We are a couple over 60 from Asheville, North Carolina. I am a former newspaper editor and currently am a writer who has authored more than 20 books on travel, retirement and other subjects. My wife is an attorney. We are occasional cruisers, having been on a total of seven or eight cruises over the years. This is my third Celebrity cruise, my wife’s second. We also have been on Royal Caribbean, Silver Sea, Norwegian and other lines. Itinerary: Rome (Civitavecchia); Naples; 2 sea days; Tel Aviv/Jerusalem (Ashdod), Israel for 2 nights; Haifa, Israel; sea day; Santorini, Greece; Ephesus (Kusadasi), Turkey; Athens (Piraeus), Greece; sea day; Malta; sea day; Rome (Civitavecchia). The Ship: Silhouette is a Solstice-class ship, the fourth of five ships in this class delivered to Celebrity. It made its maiden voyage in late 2011.The Silhouette is 1,047 feet in length (about one-fifth of a mile) and can carry almost 2,900 passengers with a crew of 1,500. The captain and many senior officers are Greek, and the crew serving passengers is predominantly from Eastern Europe, South Asia, Southeast Asia and South America. I believe this ship is due to be dry-docked this year for refurbishment. While Celebrity maintains all its ships extraordinarily well, and the Silhouette still looks good, it no longer has that “new ship” feel. If you look closely, you may see a little wear and tear around the edges, mostly in small things such as tiny holes in cabin curtains, thin, worn towels or perhaps a chair that had held a lot of behinds. Getting to and from the Port: This cruise is billed as departing and arriving from Rome. However, Rome’s seaport is Civitavecchia, a town of little visitor interest about 50 miles northwest of Rome. From Rome to Civitavecchia is about 1½ to 2 hours by road, depending on traffic. Celebrity provides transfers to and from Rome to Civitavecchia at a cost of US$75 per person each way. We spent three nights in Rome before the cruise at the Rome Cavalieri Waldorf Astoria (excellent!) and so took a taxi on our own from the hotel to the port. The taxi fare was 155 euros, so we didn’t save any money, and as the taxi driver turned out not to be very familiar with the port we were dropped at the wrong place and had to take two shuttles (free) to the ship. On our return we used Celebrity’s shuttle service, a comfortable 40-seat bus with a helpful Celebrity staffer acting as a guide. We were staying additional days in Rome after the cruise at the Hotel Indigo Rome-St. George (also excellent, with a great location), so we got off the bus at the Roma Ostiense train station where our Celebrity guide got a taxi for us. I recommend using the Celebrity service for transfers. Embarkation and Disembarkation: Except for the goof in being dropped at the wrong place by our taxi driver, embarkation was fairly quick and easy. At a little after noon, there was a short line, but it took only a few minutes to leave our luggage and board the ship, where the Oceanview Café was serving lunch. Two weeks later, disembarkation was also easy and painless. The only negative was that all passengers had to be out of their cabins early, by 7 am. We joined other Concierge class passengers waiting in the Tuscan Grill (coffee and pastries were available) until a little after 9 am, when we moved quickly to the waiting bus. We were among the last passengers off the ship, as we did not have a same-day flight out of Rome. Overall, embarkation/disembarkation on this cruise was a breeze, compared to our last Celebrity cruise from Fort Lauderdale, where there were huge crowds coming and going. Our Cabin: We were in cabin 1025 on Deck 10, Sky Deck. This Concierge-level cabin is far forward and perhaps 150 feet from the forward elevators. This would not be our top choice for Concierge class accommodations – we like being closer to the elevators and more amidships – but it was what was available at our price point and was fine. Our cabin was pretty much a standard Solstice-class room, with veranda, a queen bed (next to the veranda, a configuration we prefer), sofa and small bathroom with a shower, no tub. There was plenty of closet space and storage. The cabin was in very good condition, although it has seen a lot of guests since the Silhouette was launched in 2011. We were not always completely happy with our room steward. It was mostly small things, such as failing to bring our laundry back in a timely way, forgetting to serve us canapés or sparkling wine as requested or accidentally leaving our door open. At one point, our regular steward was replaced by someone else, so there may have been something going on with this particular person. It was no big deal, but it was a contrast to the excellent room stewards we have almost always had on previous cruises. Passenger Profile: Anecdotally, I’d say the typical passenger on this two-week cruise was early 60s in age, retired, moderately affluent and an experienced cruiser who has been on Celebrity ships before. Some outliers were in their 30s and 40s, and a few in their 20s. There were a small number of families traveling with children. Probably a little more than one-half of the passengers were from the U.S., with lots of Brits and people from Western Europe, some from Canada and Australia, and a mix of others including Chinese, Indians and South Americans. Weather: September-October is an ideal time for a Mediterranean cruise. You miss the hot summer weather and cold or rainy winter weather. All of our sea days and shore stops had excellent weather. It was sunny, with no rain except one or two brief showers, and daytime temps were generally in the low 70s F/22-23 C. Dining: We had most of our dinners in the main dining room, Grand Cuvée. On this cruise we chose not to spring for the specialty dining. We ate at most of the same specialty restaurants on a previous cruise on the Equinox, and while the restaurants offer a nice change of pace, especially on longer cruises, but we did not find them exceptional. Other passengers said they especially liked the Tuscan Grill, but I don’t like to pay extra for the restaurant and then have to pay another surcharge to order a steak. For that money, I could eat a great steak at Ruth’s Chris! We found the food at Grand Cuvée good but not excellent. We always enjoy the classics such as escargot, Caesar salad and crème brûlée. However, some other dishes were disappointing. That especially goes for the beef, except for the prime rib, which was delicious and perfectly prepared -- I had it on two nights. Dining room service, as expected on Celebrity, was superb. We had “Celebrity Select” dining, which means you can come to the main restaurant at any time from 5:45 to 9:30. On two or three nights, we had to wait 10 or 15 minutes (the maître d’ gives you a pager), but that was no problem. We usually had a light lunch at the Oceanview Café and on a number of mornings had breakfast there. This venue was often quite busy, but the food was plentiful and pretty good at lunch and at breakfast. We ate dinner there one night, and it was a dismal, depressing experience. On our last Celebrity cruise a couple of years ago, to Central and northern South America, we enjoyed having breakfast on the veranda of our cabin. On this trip, though, room service breakfasts were hit and miss. On several days, our orders were totally mixed up (a telephone discussion with a room service manager fixed this issue). Sometimes the food wasn’t as hot as it should be. In every case the breakfast pastries and breads were of poor quality. The Silhouette needs to improve its pastry department. Someone needs to tell the pastry chef that croissants are supposed to be flaky! I finally decided on the Café al Bacio for my breakfasts. I usually had cappuccino or caffè latte -- specialty coffees here were around US$5 but they were included in our beverage package -- and a donut. The ship served Lavazza coffee exclusively. Lavazza is a large Italian coffee company. It’s not bad, but it doesn’t match the coffees you get at specialty coffee shops in the U.S. or Europe. I’d like to see Celebrity raise the bar on its coffee service. On several days I enjoyed an afternoon cheeseburger, fries and a Peroni Nastro Azzurro at the Mast Grill near the outdoor pool. Killer fries! Bars: We got the Classic beverage package when we booked with “Pick Two” (our other pick was included gratuities, though we tipped our room steward, maître d’ and bartenders a little extra) and upgraded to the Premium beverage package. This is a small extravagance, and, yes, it does encourage you to drink more, but it’s nice to be able to get almost any cocktail without paying extra or being told you can’t get the martini you want. Celebrity’s policy on this seems to vary. At some bars we saw other passengers without a Premium package being told they could pay the difference for the upgraded cocktail, but at other bars Classic beverage package guests couldn’t get any specialty drink without paying the full US$13 or whatever the price. With the Premium package, you get all the Classic package brands plus premium brands such as Grey Goose vodka, Bombay Sapphire gin and Johnny Walker Black Scotch. The premium package also gets you unlimited soft drinks, water and specialty coffees (but only one at a time). It covers most wines by the glass. There are a few super premium liquors and expensive wines that aren’t included with the Premium package. It does get to be a nuisance to have to show your card every time you want to order a drink. On a Silver Sea Alaska cruise last summer, we enjoyed having drinks without having to show a card or sign a chit. I predict that eventually lines like Celebrity will go to an all-inclusive system for drinks. My favorite bar remains the Martini Bar, or Ice Bar as I always call it, on Deck 4 near the Grand Cuvée. The bartenders are friendly, the drinks are strong, and I enjoy the ice shelf around the bar and watching the bartenders juggle bottles and drinks. On the other hand, my wife loved the World Class Bar, which replaced the Molecular Bar on Deck 5. The bartenders at the World Class Bar (that’s a terrible name for it, by the way) are skilled, and the drinks are interesting and creative. I also enjoyed the Passport Bar on Deck 3, near the service desks. It was always quiet and a good place to sip a G&T and read a book. The Sky Bar, far forward on Deck 14, ought to be a good concept, with views of the sea over the bow of the ship, but it didn’t cut it for me. It was often closed for private functions and when it opened in the evening it was too dark to see the sea. Library: You can tell a good deal about a cruise ship and its passengers by its library. Celebrity Silhouette has an attractive two-level library. The library has perhaps a thousand volumes (I didn't count), heavy on popular best-selling "beach reading novels." The non-fiction section had a lot of business books and few biographies or books on history. There was not a section on the Mediterranean or the countries we were visiting. Many, many books are mislabeled -- novels are labeled and filed as non-fiction, and non-fiction books are put in the fiction category. About 95% of the books were in English. One oddity: There were three copies of Nietzsche's Thus Spoke Zarathustra, apparently unread. Shore Excursions: We used Celebrity’s shore excursions in Naples, Tel Aviv/Jerusalem, Ephesus, Santorini and Athens. We did Valletta, Malta, on our own and did not get off the ship at Haifa, Israel, as we were tired out by long, strenuous excursions on two previous days. Celebrity’s contract tour company guides were all very good – friendly, knowledgeable and professional. However, all of the tours suffered from the usual disadvantages of many cruise tours – they try to pack in too much in too brief a time, and they often require you to spend time at their “preferred” shops. Enough, already! When are cruise lines going to realize that many passengers don’t want to shop for jewelry or Turkish carpets?! Our favorite ship’s excursions were probably a 5½-hour tour of Jaffa and Tel Aviv ($116 per person) and a 10-hour tour of Jerusalem and Bethlehem ($130 per person). The ship’s excursion we liked least was a four-hour tour of Athens and Plaka ($60 per person). If we go on another Celebrity cruise, which we probably will, especially if Celebrity introduces a new ship or two, we’ll do fewer Celebrity excursions and do more on our own. Entertainment: We went to a few shows in the Silhouette theater. I don’t expect much from cruise ship entertainment, and my expectations were met on Silhouette. Internet: I bought the Accelerate internet package for one person (around US$250 after discounts, as I recall), which permits unlimited internet usage via satellite for any number of devices (laptop, smartphone, tablet, etc.) but only one at a time. I was pleased with this package. Speed was fast enough to stream Netflix. Cruise Cost: We paid slightly over US$4,000 for the Concierge class sailing for the two of us. This included a Classic beverage package and shipboard gratuities for each of us. With upgrade to Premium beverage packages, internet service, shore excursions, laundry, additional tips and miscellaneous, our total cost for the 14-night/15-day cruise was about US$5,800. That doesn’t include airfare from Charlotte, NC, to Rome (we used American Airlines frequent flier miles to book business class air) or hotels in Rome and London before and after the cruise (four of the six nights were booked with Hilton and IHG frequent stayer miles). Hits and Misses: Here is what we liked about this Celebrity cruise and what didn’t quite meet our expectations. HITS: • Value: We feel this 14-night cruise offered excellent value for our money. The Concierge level cruise cost about $430 a night total for the two of us, including everything from food to booze to laundry to tours to tips. We’d pay that much or more just for a four-star hotel room in a major European city. • Celebrity Staffers: Celebrity does a great job with its employee training. Virtually every Celebrity officer, crewmember or hospitality employee we encountered had a smile, a friendly greeting and tried to be helpful. • Ports: This cruise offered a good mix of ports. Our favorite stops were Ashdod for Tel Aviv and Jerusalem and Santorini, Greece. • Bars: We loved the World Class Bar and Martini Bar. Yahoo! MISSES: • Dining: Dining on Silhouette was fine. It just wasn’t exceptional. Perhaps if we had opted for the specialty restaurants for four or five nights we would have had a better overall experience. • In-Room Breakfasts: We love having breakfast on the verandah in our cabin. Unfortunately, Celebrity fell short on this cruise, with mixed-up orders, occasionally cold eggs and poor pastries. • Entertainment: Mediocre at best. The “mentalist” was awful. Would We Cruise Celebrity Again? Yes. After this cruise, we’ll be Captain’s Club Select, which offers a few extra benefits. However, before booking Celebrity again we’ll probably want to explore cruises with super premium lines that we haven’t tried yet such as Regent Seven Seas, Seabourn and Azamara (Azamara is part of the Royal Caribbean/Celebrity family of cruise lines). We also likely will wait until Celebrity introduces the new “Edge class” ships, which are positioned as offering small ship itineraries with large ship amenities. Read Less
Sail Date: September 2016
We picked this cruise because of it going to Israel and even though Shimon Peres's state funeral took place during our time there it was a very interesting and satisfying visit with minor rescheduling by our tour operator. We had ... Read More
We picked this cruise because of it going to Israel and even though Shimon Peres's state funeral took place during our time there it was a very interesting and satisfying visit with minor rescheduling by our tour operator. We had booked Guided Tours of Israel thanks to recommendations on Cruise Critic and found them excellent. Aqua Class is our preference and we did not find any drop in standards since our last Celebrity voyage last year -also on the Silhouette. The menu has become a little familiar but standards remain high and service first class. We did not try any paid-for restaurants as we felt there was no need. Our booking had given us unlimited Internet and Premium Drinks. Both have spoiled us for good- the internet speed now is really fast but not quite good enough for video. The wine waiters in Blu were exceptionally good with the drinks package and wine experimentation was rife! Buffet was as good as ever - our last cruise had been on P&O Britannia - they need to check out Celebrity to see what a good and imaginative buffet looks like. Our cabin was as expected and our hard working attendant was all we wished for. The lack of an assistant did not show to us - but we are sure she simply had to work harder. We went to only one show and one guest artist. It was hard to feel inspired by them - somehow the sparkle has gone - we used to go to every one. One downside which seemed more invidious than ever was the dreaded Park West art mob occupying so many public spaces for their questionable activities. It was great to read on return that Azamara is now kicking them off their ships again - maybe Celebrity will follow suit. The Captains daily announcements were not to be missed - his great sense of humour to the fore. He also gave a lecture on navigation which was a laugh a minute made more enjoyable by having his brother - captain of the Solstice - on stage with him. He was on leave from his ship! We saw one example of excellent professionalism when an unfortunate ill passenger had to be airlifted off the ship to Cyprus. The captain briefed us fully and we were able to watch the Cyprus Search & Rescue helicopter pick up the casualty. Their professionalism too was worth seeing. We understand the passenger was responding well in hospital. Ports: Naples - we took the fast ferry to Capri - sadly it was a Sunday and very overcrowded. Ashdod - our base for Tel Aviv and Jerusalem tours - very industrial. Haifa - much more picturesque - base for Nazareth and Galilee tours. Santorini - took the ships tour to climb the volcano - what a tough climb!! Kusadasi - did not take any tours - just some local shopping - with their lack of cruise ships sales tactics border on desperate. Piraeus - we took a fast ferry to Aegina - a delightful day trip. Malta - our first visit and we used a ships tour to get our first impressions of the island with a Grand Harbour tour - much enjoyed. Back to Civitavecchia - easy disembarkation - had a van booked through our pre- departure hotel - the San Giorgio - no problems. In summary a memorably good cruise! Read Less
4 Helpful Votes
Sail Date: September 2016
We chose this cruise because of the itinerary. We had traveled on Celebrity before (Millennium/Alaska) and were very happy so had no reservations cruising with Celebrity again. There were 7 couples traveling more-or-less together, ages ... Read More
We chose this cruise because of the itinerary. We had traveled on Celebrity before (Millennium/Alaska) and were very happy so had no reservations cruising with Celebrity again. There were 7 couples traveling more-or-less together, ages 58-78. We started our trip ahead of time with the City Stay package in Rome and were very happy with the hotel (Grand Hotel Palace) and the excursions. Transfer airport to hotel was not ideal, it was confusing finding the Celebrity rep. then we had to schlep our luggage ourselves out of the terminal, across to the parking garage in to the waiting van which was not an ideal situation after 12 hours of traveling. Most of us booked concierge class cabins and were very happy with the accommodations. The rooms were spacious (in cruise ship terms) with plenty of storage space. Not sure if the benefits provided for the class were worth it though, the daily "canapes" provided weren't very good, robes provided were very heavy... next time I would just book an equivalent balcony cabin and save some money. Dining was very good, typical cruise cuisine. We only ate in one of the specialty restaurants (Murano) which was outstanding though others in our party ate in the Tuscan Grill (reported very good) and Q-Sine (not very good). We only attended 2 shows which were very good (4 Tenors of Rock and Beatles tribute band), the others' in the group said the rest of the shows were hit-or-miss. Service in all areas was very good and the ship itself was very well kept. Some of the ports visited were not for the faint-of-heart, very strenuous with a lot of hills/stairs and very crowded (I will review the ports under the "port review" section). We did not book any excursions offered (other than those included in the City Stay in Rome) but did things on our own in each port and found it very easy to use public transportation/trains. One of the couples did an excursion to Florence though, and were happy with the way it went. All in all, we visited the places we've dreamed about for years and are glad we did it in this manner, we were generally happy with Celebrity. Read Less
Sail Date: September 2016
We chose this cruise because of the embarkation port, ports of call and cost. the total cost was $5,122.00 for 2 people in a veranda room with insurance and air fare from boston to rome. celebrity was offering $1,000.00 off the air fare ... Read More
We chose this cruise because of the embarkation port, ports of call and cost. the total cost was $5,122.00 for 2 people in a veranda room with insurance and air fare from boston to rome. celebrity was offering $1,000.00 off the air fare in this booking. we booked the cruise through vacations to go and also received a $200.00 on board credit. we have made over 35 cruises, 16 with celebrity. the food, service. Ship and itinerary met all our expectations and the standards we expect from celebrity. the tour of taormina in sicily was excellent. we took the transfer only and toured on our own. we took the same type of tour to cassis, near marseilles, france. this tour was to far and only allowed about 1 hour to tour he town. there were some minor items to note and one major item. Celebrity offers to mail luggage tags if requested on their web site. we requested them on the last 4 cruises we took with them but they never arrive. we have to print the one in the cruise book you can download from their site. the main problem with this is that the printing is on plain paper. they can't even hold up from the dock to ship. 50% of our bags had to claimed at guest services because the tags ripped off. better to have porter make out a tag at the dock. Be aware of a nuisance that now occurs in the life boat drill. if you get assigned to the theater, some one in their wisdom decided that we need to be treated like children when leaving. they make you sit in your chair and dismiss you by calling out rows starting from the front of the theater. this created an angry scene on our cruise. The center section was held in place but the side sections weren't. the poor staff took so much verbal abuse that they backed off a third of the way through the process. The captains club elite cocktail period doesn't accommodate late seating diners. it runs from 5:00 to 7:00 pm. the whole purpose for the late seating is so you can enjoy more of your day before having to get ready for the evening. this earned perk should run until at least 8:15 pm. The reason for my low rating is the casino. a major part of my evening after my wife goes back to the room is playing black jack in the casino. celebrity has installed automatic card shuffling machines on all but their $50 and $100 minimum and single deck tables. these are the machines that a dealer picks up each hand and puts the cards in the machine. there is no shoe and thus no beginning and end to a good or bad shoe. i have made a lot of friends while talking during shuffling time. i've learned a lot about the dealers, their homes and things to do in port while talking to the dealers. they have essentially relegated the table game to a slot machine with a person handing out and picking up cards. if you think it doesn't matter, ask youself why they don't do it on the $50 and $100 minimum tables. the reason is that experienced players won't play with that machine on the table. i stopped cruising princess years ago when they did this. i will now try to avoid celebrity when ever possible and will not play in their casinos if i'm on their ships. Read Less
3 Helpful Votes
Sail Date: September 2016
We chose this cruise after reviewing reviews both on this website and Trip Advisor. I had originally booked a Regents Cruise-the lowest category available-ocean window for $15,000 but soon came to my senses. Was on line one day and came ... Read More
We chose this cruise after reviewing reviews both on this website and Trip Advisor. I had originally booked a Regents Cruise-the lowest category available-ocean window for $15,000 but soon came to my senses. Was on line one day and came upon the Silhouette. I will admit that the size of the ship did concern me but I must say that overall never felt as if we were with 3,000 people. We originally booked the Aqua class and bumped up when we saw the price of the suite-stayed in a S2. Only problem now as they say " how do you keep them down on the farm after they seen gay parie? Loved,loved the suite and all that came with it-including the butler Nelson who was great. We had included a beverage package, tips and wifi. We also paid for the 5 specialty package. The suite also has a seperate dining room Luminare which was great-wonderful waiter by the name of Soner-they really catered to all your whims. We had our breakfast every morning on our veranda delivered by Nelson. The last morning went to the Luminare and I will admit it was a wonderful breakfast. We found all of the staff friendly and eager to please. The Martini Bar was wonderful-the bartenders quite entertaining. As far as the dining package we found all of the restaurants fantastic minus one-the Tuscan Grill-my husband and I are Italian and foodies but put that aside-we really thought the food was terrible-which we did share with both the concierge and the maitre d of the Tuscan. Not authentic at all-this one needs some work or a change in venue. On the opposite side-Qsine is fantastic and we highly recommended it as well as the Lawn Grill. As far ports-I was not terribly thrilled with Marseille nor Corsica. Other ports were great-loved Taormina,Nice and Cinque Terre. Other perks that were great with suite category was a lounge called Michaels drinks,teas and coffees served plus fridges with complimentaly beer, waters, soft drinks. As far as Ilounge-I went to use computer and found they were all MACs which I can't get use to at all. Beautifully appointed ship-which was the main attraction for me. I highly recommend this cruise and hope that I can travel on it another time Read Less
2 Helpful Votes
Sail Date: September 2016
We chose a Sky Suite on the 12th Deck and were not disappointed with the room or the ship. The artwork around the ship is varied and eye-catching. There is a media for everyone's interest. This is a very stylish ship and how ... Read More
We chose a Sky Suite on the 12th Deck and were not disappointed with the room or the ship. The artwork around the ship is varied and eye-catching. There is a media for everyone's interest. This is a very stylish ship and how enjoyable (and new to us) to not have to stand in life jackets for the emergency drill. By choosing a Sky Suite we could use Luminae. Our meals there on the 3rd Deck were consistently very good. The choice was limited (4 choices for each course) compared to the MDR but we never struggled to choose anything. Each meal was 5 courses if you included the amuse-bouche and the pre-dessert. The service was outstanding. The staff quickly learned names and preferences. We never queued whatever time we turned up. Michael's Club was a useful refuge on sea days but we always found a space anywhere we went in other parts of the ship. The Ocean View Café was very busy at peak times but with a bit of pre-planning it was easy to find a table. The staff were very efficient and the range of food offerings remarkable. Something for every taste. Quisine was more about style than substance we thought but Murano was excellent. The Porch was OK but nothing special. The coffee in Al Baccio on 5th Deck was excellent. We particularly enjoyed Marseille, Villefranche and Ajaccio but beware of shunning the shuttle bus in Marseille as the taxi drivers try to insist you want to go to Aix-en-Provence or Cassis rather than Marseille by telling you that Marseille Is 'dangerous'. Perhaps we were lucky but we found Marseille a delightful vibrant Port. The shuttle bus was 20$ return per person. The taxi worked out slightly cheaper. There was little of interest to us in the enrichment programme except for the talk on Navigation by the Captain which was extremely funny as well as being informative. We didn't think much of the entertainment except for The Beatles tribute band who were really enjoyable. So all in all a good cruise. Disembarkation was the usual shambles! Read Less
2 Helpful Votes
Sail Date: September 2016
Travelled with five friends in celebration of three milestone birthdays. Our room locations were good (6th floor & near the elevators) and our quarters well maintained throughout our trip. Beds were comfortable and sufficiently roomy ... Read More
Travelled with five friends in celebration of three milestone birthdays. Our room locations were good (6th floor & near the elevators) and our quarters well maintained throughout our trip. Beds were comfortable and sufficiently roomy on the Silhouette. Balcony was big enough for two chairs and a table to enjoy breakfast every morning. We dined in one of the restaurants every night and our servers were very pleasant and took pleasure in recommending their dinner menu choices and wine pairings. The martini bar was advertised as being the meeting place on specified nights for singles to meet each other. Being the only single gal in my group of six I looked forward to finding out who else was travelling solo. Sadly this was not an arranged meet up and none of the bartenders knew what I was talking about. A bit embarrassing for me to say the least. Perhaps a designated area near the martini bar or one of the many common rooms on the ship would have been a better idea for a meeting place. Our shore excursions were money grabs because they were basically for a bus ride to and from our destination that day. The guide just disappeared after giving us our time frame. The private excursions that we booked had more value and could be tailored to our schedule (some places took more time than others). We actually needed an additional two people for one of our private excursions and our travel consultant found a couple through one of her sites pre-sailing. Hop on-hop off buses were a great way to see the local sights for a small fee. Sun decks were crowded on sea days but you could always find a lounger, if not 6 together. Sufficient smoking areas were provided on several decks and surprisingly they were always busy. Daily activities like dancersize were fun on sea days, the gym sufficiently equipped but the zumba classes for a fee fell short. I have sailed with Celebrity before and enjoyed my experience because it was always with my group of travelling girlfriends, BUT they fell short on their advertised singles get together. This will prompt me to look to other cruise lines for the travelling solo experience. Perhaps they don't realize that people who are single (I am personally widowed) also want to cruise and are looking for companions to dine with, see the sights with and generally have someone to talk to throughout their voyage and maybe form new friendships. Other reviews on solo travelling also voiced disappointment so I know I'm not alone on this one.....now the question is....does Celebrity care? Read Less
4 Helpful Votes
Sail Date: October 2015
We enjoy cruising, visiting & experiencing the sights and sounds, not to mention the food, of places which we have never been to. We have cruised the Mediterranean several times, but not with Israel on the itinerary. As such, I would ... Read More
We enjoy cruising, visiting & experiencing the sights and sounds, not to mention the food, of places which we have never been to. We have cruised the Mediterranean several times, but not with Israel on the itinerary. As such, I would say we went on this cruise because of Israel. We embarked our ship in Rome, sailed to Naples, spent 2 nights in Ashdod, went to Haifa, then to Kusadasi, then to Mykonos, sailed to Athens, then to Malta & finally back to Rome. We did both private & ships' shore excursions and thoroughly enjoyed both. We did Naples, Haifa & Mykonos on our own, but if there is a next time, we would go on a private or ship's excursion in Haifa, as it was very hilly to walk. Notwithstanding the situation in Israel, we felt safe in every port that we visited. We booked a ship's excursion to the "Blue Grotto" for Malta, but on tour day, were advised that we could not go into the grotto due to the water being too high or rough sea (can't remember). Kudos should be given to Celebrity that they were going to credit us back 20% plus an extended time for viewing the grotto from the outside, exchange our tickets for another tour or full refund without penalty. Not sure what a private tour would have done. The Silhouette was the newest & largest ship that we have been on. We thought being on a full ship, that it would be too crowded, but were pleasantly surprised to the contrary. We also liked that the Silhouette was modern, bright & airy, compared to the other ships that we have cruised on. The staff on board were friendly & courteous, which reflects down from our "Greek" captain who was always hilarious! The food in the dining room & buffet (good variety in buffet) was average to good, while the entertainment that we managed to attend was very good. While we did not need to use it, there appears to be sufficient entertainment for the children on board. The gym was very well equipped with tread mills, stationary bikes, universal type machines, dumb bells, etc. There is also a walking/running track & basketball court on the upper deck. I was impressed with the large area of real green lawn also on the upper deck areas. The embarkation was a little longer than expected, while the disembarkation was fairly prompt. I guess as there is no real control by Celebrity, it depends on how many passenger arrive at the same time during embarkation. Al in all, a good itinerary on a great ship. Read Less
8 Helpful Votes
Sail Date: October 2015
We had 30 cruises with Princess but decided to go on a Celebrity cruise because it included 3 days in Israel. We expected a high quality cruise similar to Princess or possibly an improvement. Although the itinerary was good, the ... Read More
We had 30 cruises with Princess but decided to go on a Celebrity cruise because it included 3 days in Israel. We expected a high quality cruise similar to Princess or possibly an improvement. Although the itinerary was good, the Celebrity Cruise was terrible. Here are a few of the problems: - We were at sea 2 days before arriving at Israel and all passengers wanted to learn about Israel (culture, religious history and conflicts, sights to visit, creation of country, government, etc,) but Celebrity did not have a single presentation on Israel prior to arriving there. This is complelely unacceptable and all passengers were disappointed and angry about this Celebrity failure. - The entertainment was a almost non-existent, but what they had was very poor. They had 3 production shows in their theatre but they were a joke: no themes, low quality performers, street acrobats, very disjointed and mostly dark and depressing. Whereas Princess shows are fabulous! We tried to find a place to dance but when we went to a night club venue (twice) after the theatre shows, all they had was a DJ playing music videos, there was no dancing. Most passengers were like us, we walked in found nothing going on and walked out. Many bar tenders and waiters were standing around. Celebrity did have a small dance floor near the elevators, but it only held 20 people on a ship with 3000 passengers. This was the only live entertainment on the ship!!!! We feel that Celebrity is just a very, very cheap and they don't want to spend money on entertainment. On Princess they have live entertainment in the Wheelhouse Bar, the Explorers Lounge, the Club Fusion, the piano bars, and the beautiful Atrium. Plus they always have a classical string instrument group that plays both in Atrium and in a separate classical lounge at night. Princess even has afternoon tea dances, which we love; jugglers and acrobats in the Atrium, etc. We have never had such a terribly entertainment on a cruise! - The dining room food was poorly prepared and tasteless. We like to eat fish on cruises but we were unable to eat most Celebrity fish. They could only prepare salmon, so we had to eat it nearly every night. The salads has absolutely no taste. When we complained about the food, they recommended we go to one of their premium dining rooms where they charge $45 per person. - The room steward was completely incompetent and made so many mistakes we had to have her changed (the first time we've ever had to do this in 40 cruises). She would never have ice available and even forgot to leave the empty ice bucket. She kept resetting the temperature adjustment to the max maximum temperature so the shower was scalding hot when we got in. Apparently Celebrity doesn't train their employees on how to clean a room. And, please note we had an upgraded Concierge Balcony Cabin. - The cabins were extremely small with very little storage space for clothes. The worst storages situation we've ever had on a cruise. - They gave us several bottles of Champagne because of their service failures but when we asked if we could trade the Champagne for Diet Cokes they refused to permit this change. = We complained about the cruise after we returned but Celebrity Customer Service said that we received the same cruise as all the other passengers, so we didn't deserve any compensation or future cruise discount. Read Less
Sail Date: October 2015
This was the first time on Celebrity and the first time going on a larger ship. We had high expectations of the 'modern luxury' line. It's true, the ship was very comfortable, modern and well-maintained. It never felt ... Read More
This was the first time on Celebrity and the first time going on a larger ship. We had high expectations of the 'modern luxury' line. It's true, the ship was very comfortable, modern and well-maintained. It never felt over-crowded, and there were so many venues, you could always find somewhere quiet to sunbathe or have a drink. The ship has a policy of keeping public address announcements to a minimum, which we like. The staff were all friendly, welcoming and hard-working. We did a couple of the Celebrity tours (in Israel) and they were really excellent and good value. We upgraded our free drinks package for a reasonable fee and got good use from that too. Food is a bit of a mixed bag. The buffet ('Oceanview cafe') is big, and it looks (and feels) like a fast food restaurant, but it has a lovely outdoor terrace, and we enjoyed the food. We enjoyed Qsine most, then Murano and the Lawn Grill We were really disappointed with the Tuscan Grill which had a strange menu (french fries served in faux London newspaper - how Tuscan is that?) and a strange dark, corridor-like ambiance with rumbling engines beneath. The main dining options are based on a class system. Depending on cabin grade you can eat in Luminae, Blu or the main dining room. We were in veranda class, so that meant the main dining room for us. We were in the 'open seating' area of the restaurant which we found a bit squashed. The food in the MDR is OK if you like chops, chicken Kiev, overcooked sea bass and the like, but generally we were disappointed. The veranda cabin (9th floor) was well appointed and had a good bathroom, though the bed was a bit hard. We didn't really see any of the stage shows because the timing never worked out with our preferred time to eat, but the musicians around the ship were good. We considered going with Celebrity again this year, and maybe we will one day, but taking everything into consideration, we have booked back on our favourite line (Oceania) for our next cruise. Read Less
3 Helpful Votes
Sail Date: October 2015
By far, the best Celebrity cruise trip we've taken (our 5th) Although the old days of white glove service on the Century are long gone, I will tell you that this ship is about quality, service and friendliness of the staff. (The ... Read More
By far, the best Celebrity cruise trip we've taken (our 5th) Although the old days of white glove service on the Century are long gone, I will tell you that this ship is about quality, service and friendliness of the staff. (The food was good as well!) We took a 14 day Holy land cruise and had a great time. Let's start with the Captain - not only is he superb (if there are no glitches, they get high marks!) BUT he's hilarious and friendly. Great sense of humor - great schtick - if he wasn't the Master of the Seas, he could be the head of entertainment! The Entertainment staff was really good. I sense they were down a man or two, but the 3 of them did a phenomenal job! We especially enjoyed the port vs. starboard games. All the head crew participated and made it even more fun. Speaking of entertainment - that's my only downside. I thought the hollywood/vegas shows were average. I was on the Constellation in February for 5 days and had 2 great shows. These were "fair". I wish I wasn't worn out and could have seen all the headliner shows, but with this itinerary (Naples, Jerusalem, Haifa, Ephesus, Mykonos, Athens, Malta) we were wiped out! The headliners singers were superb. Two were from "xxxx got talent", one was a london west-end performer. The Las Vegas Magician/whatever was really bad - that was the first time I walked out on a show. I would suggest booking some additional non-singing talent that is good. Food quality. Definitely worth the splurge at Tuscany and Murano (didn't try the others) - that was the quality I was used to on sailings of past... we got them to discount the restaurant to 30/pp (from 45 and 50) Main Dining room - food was well above average - not the greatest but was worth it - once they fixed the snafu with our table (couldn't find it due to moving tables around due to 2 large 300+ groups), things were great. They comped us on a bottle of wine for the problem, but with the beverage package, wasn't a bid deal . Service was good (need to get the early diners out of the restaurant - we had to wait on our table (8:30 seating) twice due to the people in previous seating being consistently late. Wait staff was excellent. Sommelier had a great sense of humor - bar staff was superb as usual - very friendly and accommodating. Speaking of the other dining rooms. I noticed that they didn't come around at the beginning of the cruise trying to get you to upgrade. That was a pet peeve of mine on other trips. However, I sensed that because of the large group reservations they had, they had trouble filling the restaurants - they started to push the restaurants - even in the main dining room - ASK FOR A DISCOUNT - YOU WILL GET IT!!! Room - great room - Concierge class was really nothing special and probably not worth the upgrade had crucon thrown in $700/cabin + free drinks + tips. We got afternoon snacks (really not very good) . by day 3 we didn't even see the order form. Room stewards were great - how come no more towel animals?? :) The ship itself was spectacular - immaculate and well kept. Every day they washed windows, dusted crevices, etc. well maintained Enrichment - the guy talking about the ports of call was pretty boring. Shore Excursions - save money - book on your own. We found a guy in Israel for $100/pp/day. found places we wouldn't have thought about. Check each port for "on-again/off again busses" - great way to get around and get a view of the city . Overall - GREAT TRIP - now back to reality! Read Less
2 Helpful Votes
Sail Date: September 2015
The Celebrity Silhouette is a wonderful ship. For the most part, the food was great. The buffet choices for breakfast and lunch were wonderful, and the food was well-prepared. We had Celebrity Select dining in the main dining room. The ... Read More
The Celebrity Silhouette is a wonderful ship. For the most part, the food was great. The buffet choices for breakfast and lunch were wonderful, and the food was well-prepared. We had Celebrity Select dining in the main dining room. The service varied from adequate to outstanding depending on where we sat. The food was very good, especially the lobster tails on the second formal night. We had the Classic Beverage Package and had wine with dinner. We never had a problem getting wine. The choices were quite limited on the classic package, but we always found a wine we liked. We ate in Qsine, Murano, The Porch, and The Bistro. Qsine was awesome, so many choices, all well-prepared. The menu in Murano is getting tired. The food is quite good, but it's been the same for a few years. The Porch has mainly cold seafood. The quality of the food was outstanding, but more hot food choices would be more appealing. The Bistro was terrible. It took over 2 hours to get our entrees, and the crepes were cold, not hot. Celebrity listened to our complaints (6 of us), agreed we got bad service, and didn't charge us for the meal. We visited some great Mediterranean ports - Salerno, Italy, Messina, Sicily, Marseilles, France, Villefranche, France, Ajaccio, Corsica, and Livorno, Italy. In Marseilles, we left around 6 PM, even though Villefranche is only about 100 miles away. An extra 2 hours would have made a real difference in excursion possibilities. In Ajaccio, we left around 5 PM, pulled out into the harbor and sat for 2 hours. Again, the extra time in port would have allowed for much better excursions. We did private excursions in every port. The Internet was a joke. It was way faster to use the free internet in the ports than the ship's Internet. Sometimes, we couldn't even get an Internet connection. We just used the Internet for emails. It was way too slow to use a search engine. The ship was wonderful, clean and well managed. The food was really good, except for the Bistro. Our stateroom was immaculate. The Classic Beverage Package was a good deal for us, since it was included as a perk. Unless you drink a lot, I don't think it is worth $50 per day. The cruise was a real bargain, considering the quality of the food, accommodations, entertainment, and the ports of call. We will sail Celebrity again. Read Less
1 Helpful Vote
Sail Date: September 2015
This was the 3rd cruise I have taken on the Silhouette. The first two cruises were in Aqua Class in the Caribbean. This time was in a suite (Sky) and I don't know if I can go back to non suite cruising on Celebrity. This review will ... Read More
This was the 3rd cruise I have taken on the Silhouette. The first two cruises were in Aqua Class in the Caribbean. This time was in a suite (Sky) and I don't know if I can go back to non suite cruising on Celebrity. This review will focus on the differences since last time I sailed on the ship (about 2 years ago) Pro's - Dining - I really liked Luminae as a separate dining option. They did have some odd selections a few nights but the food quality was pretty consistent and the service was great. Previously I liked Blu and went back once for breakfast and although it was good, I think Luminae was better. -Specialty Restaurants - We went to Qsine and Murano. We had been to both before. I think Qsine was better this time around - some of that was based on knowing what to order but it just seemed to be a more "mature" food experience than previous experiences. Murano seemed about the same - which was excellent. - Room layout - We were on deck 12 and the amount of room was very good for two people. We actually had too much storage space - much more than aqua class. Butler - The room comes with a butler. Our butler Orlando was incredibly nice and efficient. We really didn't use the butler services (I like doing things for myself) and I almost think he was a little concerned we didn't need help with anything, but his attitude was so positive it left an impression regardless. - Service - Overall I think the service aboard the ship is stellar. It was great this time around and great all the other times. Con's - -Reserving Michaels club for only top tier CC and higher level suite guests left a gap. The ship needs a space like Michaels club available to all guests. It seems like they could have repurposed something else more effectively. Watching sporting events in the molecular bar, etc just didn't feel the same. They need an alternative sport bar/pub like venue to round out their offerings. Considering the waste of space quasar is, seems like they could do something with that. -Passengers - I hesitate to comment on this but the passengers as a whole on this cruise left a lot to be desired. Obviously I am not talking about everyone - most of the people were very pleasant, but still more so than any cruise I have been on there were just some really disrespectful people. There seemed to be so many complaining, entitled, cut you off, knock your coffee into you as they rush to beat you to get some sausage type of cruisers that it left a lasting impression. For example my wife and I were getting a snack in the oceanview café and someone bussing the tables dropped their tray and spilt all their dishes on the floor. A couple of the passengers made fun of the guy and not in a funny ease the tension way. It was just mean. There were several other experiences. I realize there is a lot of "vacation brain" that goes on and with an older crowd it might be more prevalent but it just seemed like a lot of the stereo typical entitled cruisers aboard this cruise. I could go on but you get the idea. -Disembarkation - I don't know if its the port itself or what but what a huge train wreck. Getting luggage on to the busses safely was next to impossible. Was a much more chaotic situation than embarkation which went very smoothly. Anyway - all in all a great cruise experience. Read Less
Sail Date: October 2014
Our trip started in Rome a few days before we were going to sail away. We stayed at Hotel Eden, highly recommend it. Great location, great spacious rooms and bathrooms as well. We hired a private tour guide Co., "Driver in Rome" ... Read More
Our trip started in Rome a few days before we were going to sail away. We stayed at Hotel Eden, highly recommend it. Great location, great spacious rooms and bathrooms as well. We hired a private tour guide Co., "Driver in Rome" and they took care of picking us at the airport, transfer to the port, setup sights in Rome. Highly recommend this Company, they are a one stop shop. Luxury cars/van, drivers speak very good English and know they sights. Cost was very reasonable as well. They even accommodated us once we got back from our cruise and took us to Florence and dropped us off at our Hotel and then the next day they picked us up and took us to the airport. Extremely dependable. The embarking/disembarking on the Silhouette was very smooth, no lines, our luggage made it to our state room within 1 hour after we got onboard. Also when we disembarked it took a total of 25 minutes, which included getting our luggage going through customs and getting on our way. Great job Celebrity. Now we were a little disappointed with The Silhouette since we had sailed prior with Celebrity Reflection. Food, entertainment, spa and staff is a lot better on the REFLECTION. We probably will not sail with the Silhouette again.   Read Less
Sail Date: October 2014
Sailed on the beautiful Celebrity Silhouette (again)! We loved the ship and even more, the friendly, courteous staff. The meals were wonderful as was the Captain's Club amenities. We were apprehensive about going to Israel with all ... Read More
Sailed on the beautiful Celebrity Silhouette (again)! We loved the ship and even more, the friendly, courteous staff. The meals were wonderful as was the Captain's Club amenities. We were apprehensive about going to Israel with all the turmoil but managed a wonderful three days. We heard some people did not get to Jerusalem or Bethlehem but we were fortunate and spent two and half wonderful days there exploring places where Jesus actually walked over 2000 years ago. Our only complaint was that after final payment, Celebrity Cruises dropped the prices drastically on this particular cruise, October 18th sailing, and did NOT contact the already booked, loyal clients, that booked long before this time to see if any wished upgrades for the reduced price. We for one, we never book a year in advance again. We must commend Celebrity though, for giving us a nice upgrade in 'guarantee'. We also stayed on the ship for November 1st sailing to Fort Lauderdale and enjoyed the same wonderful treatment. Once again the trip was amazing as were the ship and staff on Silhouette. THANK YOU FOR ANOTHER MEMORABLE TRIP!!! Read Less
Sail Date: September 2014
First impressions were that the ship was well designed with an attractive atrium. The staff without exception were friendly and professional. The decor was in good condition. The quality of the food in the buffet and the main dining room ... Read More
First impressions were that the ship was well designed with an attractive atrium. The staff without exception were friendly and professional. The decor was in good condition. The quality of the food in the buffet and the main dining room was very good. The first evening show for us after second sitting dinner was of high standard.  However subsequent shows were timed badly for our dining arrangements. They were scheduled at 7pm and 9:30pm At the former we were making ready for the evening and at the latter we were dining. So missed all of the rest, which was disappointing. Pre dinner performances of the house band Soul were most enjoyable and included some strong singers and musicians.  The itinerary was interesting and varied with wide range of excursions.  Our main criticism was the cost of alcohol which was made worse with the addition of 15% gratuity on every drink.   Read Less
Sail Date: September 2014
First I should say we were all invited to complete an online survey about the cruise after we disembarked. I wanted to do this, but by the time we got home (we stayed on a few extra days in Rome, and then it's a 36-hour marathon to ... Read More
First I should say we were all invited to complete an online survey about the cruise after we disembarked. I wanted to do this, but by the time we got home (we stayed on a few extra days in Rome, and then it's a 36-hour marathon to our part of the world), the survey was closed. Which is why I'm reviewing it here instead of direct to Celebrity as I would have preferred. So I guess that's the first point I would make to Celebrity: keep your surveys open a little longer, to cater for those who are not flying home immediately. (Please don't assume we can go online while we're still away; some of us take holidays to escape the tyranny of technology). It was a wonderful cruise. The ship is beautiful, the crew friendly, the food marvellous (though starting to lose its novelty and freshness by the end), the cabin stewards cheerful and charming, the whole atmosphere a lot of fun. The particular cruise we did (down the Adriatic, then Malta & Sicily, and up to Civitavecchia) included some wonderful destinations. Indeed it was these that attracted us to this particular cruise, and we weren't disappointed. That said, there are just a couple of things Celebrity need to do to turn an excellent experience into a truly outstanding one. First, the line needs to be redrawn between what is included and what we pay extra for. Alcoholic beverages we expect to pay for, but coffee at the end of your meal? OK, there is coffee in a self-help server that is free, but it's pre-mixed and very ordinary. A real coffee (or tea) is surely an integral part of dining - not an extra. Ditto regarding fruit juice for breakfast: freshly-squeezed is surely as much par for the course as the bulk supply stuff at the self-servery, and should not be charged extra for just because it happens to come from the bar. (Does it have to come from there)? More seriously, the disembarkation process let Celebrity down. The usual evening-before destination lecture wasn't given for Rome, and Guest Relations staff were remarkably ill-informed or reticent to talk about how to get from the port to Rome independently. Celebrity offered a bus transfer into Rome for US$90 per person - an outrageous price considering taxis (with less economies of scale than a bus) did it for less than a third of that price. It's a shame that such a wonderful cruise and a wonderful experience, ends on a "down" note with passengers made to feel that now it's over they no longer matter. Read Less
Sail Date: August 2014
The actual ship is typical Celebrity, nothing faddy just a great looking, classy ship. Staff are all friendly and go above and beyond what is needed. On one occasion I asked if they had any tea bags left and one waiter went searching high ... Read More
The actual ship is typical Celebrity, nothing faddy just a great looking, classy ship. Staff are all friendly and go above and beyond what is needed. On one occasion I asked if they had any tea bags left and one waiter went searching high and low even though I said he didn’t need too. We had a lovely suite that was modern, clean and well kept. The room attendants do a remarkable job of cleaning the rooms- maybe a bit too much, it seems like they are there 24 hours a day! The ports were a nice variety of places but we did have to tender in Mykonos and Corfu which seemed to take quite a while. We had already seen Corfu and decided to stay on board that day anyway, might have been a good decision as there was a lot of people still waiting hours after stopping in Corfu to get on a tender boat. We did just one tour to Ephesus (from Kusadasi) which was excellent but quite demanding, it was a long, hot day but very enjoyable. Silhouette offers a huge amount of activities on board but for us it was all about the itinerary and relaxing so we didn’t really take part in extra activities. We did enjoy the music around the ship and we went to the theatre nearly every night and enjoyed most of the shows. An excellent show was Luca Volpe who did a mentalism show, something I had never seen before, we really enjoyed that and thought it was the best show of the cruise. Food was excellent, great choice and quality. They really pulled out all the stops on the last day with special desserts and sweet treats in the buffet. We mainly ate in the buffet but did go to the dinning room a few times when it was really busy in the day and occasionally in the evenings, either option is great and depends on what you like. There is also a large variety of bars and cafes on board, the choice is amazing for a ship. Another lovely cruise on a Celebrity ship. Read Less
Sail Date: August 2014
We flew to London on August 16 from Houston, Texas. We visited London, Paris, and Venice before our August 24th sailing on the Silhouette. We are not new to cruising (10 cruises on Carnival, one on Princess), but new to Celebrity. Our ... Read More
We flew to London on August 16 from Houston, Texas. We visited London, Paris, and Venice before our August 24th sailing on the Silhouette. We are not new to cruising (10 cruises on Carnival, one on Princess), but new to Celebrity. Our party consisted of me, my 16 year old son, and my 11 year old daughter. I'll start with Venice since that is where the ship leases from! We flew from Paris two days early because I really wanted to experience Venice. Unfortunately, I had broken my heel the month before, so getting around Venice was difficult.....plus, it rained. So, I don't feel we got a good feel for Venice. I can say, we stayed at the Hilton with the really neat pool on the roof, however, the hotel was having a private pool party. So, for what we paid, I was a bit disappointed in the Hilton and wouldn't recommend it, Embarkation was smooth. Of course, I was on crutches and also booked a concierge cabin, so we went straight to the front of the line. We were on the ship within 30 minutes. The champagne and mimosas was a nice touch. Having usually cruised with Carnival, I'm not used to all the "specialty" restaurants. This seems weird to me. Part of the experience and value of cruising, in my opinion, is everyone meeting in the dining room every night where the waiters usually put on a show and your dining is included with your cruise price. So, we had ever dinner in the main dining room. I'm going to do a final comparison to Carnival here and then focus on Celebrity. I immediately noticed that Celebrity blows Carnival away in three areas......food, service, and cleanliness. I would say the only area that Carnival has Celebrity beat is with the kids programs and activities. My kids missed the waterslides and such. And the activities on Celebrity for each age group were really "immature". My kids got a good laugh at the daily itinerary for their age groups and chose not to participate at all. Now to focus on Celebrity. Our cabin was on deck 10, the Sky deck, concierge cabin 1122. We could not have asked for a better cabin. It was larger than any cabin I have ever had and because of our location on the ships "angle", we had an extra large balcony. Further, and thank goodness with my injury, we were just a couple of cabins down from the main elevators to the atrium where all the activities were usually going on. Dining: We usually had lunch at the big buffet. It was very pleasant, with floor to ceiling windows overlooking the ocean. There was an incredible selection and I always had a staff member offering to carry my plate around so I could manage my crutches. For dinner, we had Celebrity Select Dining. The first night, when I saw the line, I thought I was going to hate it. But they sat us immediately at a little table (#505) and we instantly fell in love with our head waiter, Aleksander, and his assistant. We learned that all we had to do was let the hostess know what time we would be coming for dinner the next day, and they would have a table waiting. I'm not sure if they are supposed to do this, but we requested and received the same table every single night. It didn't matter if we got there at 8:00 or 9:30, they had the table ready for us. These guys really made our cruising experience fantastic. Sea Days: Surprisingly, it was somewhat difficult to find an empty chair near the pool. People were saving chairs with towels, the typical rude behavior, but regardless, we always found a place. Entertainment: We went to the show in the theatre the first night and it just wasn't for us. We later caught the ventriloquist and he was much more entertaining. The ports: Kotor, Montenegro was surprisingly beautiful. Can't believe I have never heard of this place. We had booked an excursion through the cruise line where we took a banana boat to The Blue Cave for a swim, then on to a small beach. The ride over was really long and we got back to the ship late. I think I would have preferred to stick around the port and explore the town of Kotor, but anyway, live and learn. Santorini, Greece was incredible. I had hooked up with a group of people from Cruise Critic and we arranged two private boats to take us to a private bus to take us to the gorgeous town of Oia. Oh my gosh, the place is heaven on Earth. The most beautiful place I have ever seen in my life. Afterwards, our boats took us to a mineral hot spring for a swim, then back to the ship. In Athens, I had booked the Acropolis tour with lunch. DO NOT DO THIS TOUR. First, we went to the Acropolis. We could not hear a word our guide was saying, We stayed a long time and I was exhausted. Then we got back on our hot bus and went for a few picture stops. We stopped at a hotel for lunch. It looked good, but wasn't. Then it was back on the miserable bus for an hour and 45 min ride to the Temple of Zeus. The whole way there, we passed all these beautiful beaches and I just wanted to scream "STOP". Plus our driver was horrible. He never once offered to help me step down off the bus with my crutches. He was apparently too busy texting. I was never so happy to see a tour end. Lastly was Katakolan. My son and I just grabbed a cab and went to a local beach. It was nice, and gave me a chance to relax. Debarkation went smooth, no problems there. I was glad we had the transfers. So, would I do Celebrity again? Absolutely, but as a couple. I think Celebrity is best suited for couples or families with older children who want to hang out with their parents like mine did. Singles, families with young children, and probably the elderly.....this is not the cruise for you. The staff was incredible, helpful, and engaging. There was only one person at the customer service desk that was less than helpful when I needed to get cash. And the sad part was, although gratuities were included with our fare, I wanted to give something extra to our waiters. She didn't care. The ship is beautiful, clean, and has a wonderful staff. Read Less
1 Helpful Vote
Sail Date: August 2014
Our second cruise with Celebrity. Embarkation was so smooth. We have cruised with different companies but this cruise was port intensive which was the main reason we chose this holiday. The staff were first class, the food was excellent as ... Read More
Our second cruise with Celebrity. Embarkation was so smooth. We have cruised with different companies but this cruise was port intensive which was the main reason we chose this holiday. The staff were first class, the food was excellent as was the entertainment. Overall a super holiday. Negatives were few, one the annoying over selling of speciality restaurants. Secondly, the cabin was in our opinion not well equipped for storage. Overhead storage above the bed was very awkward to access and with only three drawers available these units were necessary for clothes. Not a great design however the bathroom was super with plenty of storage and a great shower. All ports were super except for one. Catania, Sicily we will remember for two things rubbish and graffiti. Shocking! We suggest Celebrity rethink this port. Such a disappointment. Disembarkation was excellent with superb organisation. Would we choose Celebrity again. Definitely yes. Overall, their strengths are excellent, friendly, efficient staff, first class entertainment and superb organisation. Our favourite port was wonderful Dubrovnik, Croatia. Read Less
1 Helpful Vote
Sail Date: July 2014
We have just returned from a wonderful Adriatic cruise on the Silhouette. I'll try to highlight some of the postive points and issues that I would have wanted to know in advance of taking this particular cruise. The Ship: The ... Read More
We have just returned from a wonderful Adriatic cruise on the Silhouette. I'll try to highlight some of the postive points and issues that I would have wanted to know in advance of taking this particular cruise. The Ship: The Silhouette is beautiful and in excellent condition. I thought there was interesting art throughout the ship, but didn't leave myself enough time to just hang out and enjoy it. Our voyage was very smooth and everything seemed to 'work': we left on time, activities were well-organized, and I didn't realize there were propulsion issues on the ship until I read about them on Cruise Critic after the cruise was over. The cabin: we were in a concierge class room, which was kept clean and everything was attended to appropriately. We even had towel animals! I suspect we may have had a change in stateroom attendant after a couple of days because we didn't see our original attendant (Antonio) during the later part of the cruise. In any case, though, the room was consistently cleaned and perfectly maintained (whoever was doing it). Re concierge class: the cabin location and balcony stools were great. the canapes are gross. The fruit is nothing you couldn't pick up yourself around the ship. There is an actual concierge who seems like she is very sweet, but we didn't need her services. No flowers anymore. There was an upgraded totebag with black handles. The food: Both the MDR and the buffet are consistently very good. In fact, I think this ship had the best food of any of the last 4 celebrity cruises we were on (two on the solstice, one on the reflection). Room service using the concierge menu for breakfast was actually much better than it had been. We enjoyed the yogurt/fruit/granola parfaits and the croissants on those early excursion mornings. We didn't risk the room service coffee; Caffe Baccio was open at 7 every morning and we would pick up our coffee there. Our favorite foods in the MDR were the veal chops, the duck with french toast, the onion soup, the ahi tuna appetizer, the spring roll appetizer, and the sirloin. Favorite foods in the buffet include the scones, the Indian food, the fish and chips, the English breakfast, and the stirfry. We went to Qsine once, which was fun (M's Favorites is HUGE), but it is easy to get way too full, way too soon. The ports/excursions: We did a mixture of independent excursions, cruise critic organized excursions, and Celebrity excursions. One of the Celebrity excursions was very fun and lively (the blue grotto boat ride in Malta), and the other was a bit slow-paced (wine-tasting in Dubrovnik). Here's a quick rundown: Venice: we stayed in a terrific hotel, Ca Pisani, and didn't do any organized tours. Slovenia: Cruise Critic group: interesting tour of the Postonja caves, castle, and capital city. So-so lunch at seafood 'food truck' recommended by our guide (Roundabout). Ravenna: Did mosaics on our own. Lucked into a good lunch at a place called Scai near the John F Kennedy Piazza Split: Rafting organized on Viator, but almost identifical to the Celebrity rafting trip (same stretch of river). Very fun! Dubrovnik: Celebrity excursion, wine-tasting, a little slow paced. Kotor: Kayaking/Biking organized on line through Kotor Bay Connect. Excellent! Look for the Active Day Tour. Bari: Cruise Critic group: Alberobello and Polignani through Tours of Puglia. Interesting places (but unfortunately we had some rain). BTW, it seems like most tourists thought downtown old Bari was too decrepit and crumbly for them -- but I really liked it, particularly the ladies drying orichiette in front of their buildings. A chance to see a less touristy, authentic slice of Italy. Malta: Celebrity trip: Blue Grotto and fishing village. Beautiful, fun, and interesting. Sicily: Godfather tour, organized by a member of our Cruise Critic group. I thought being in these small villages was very picturesque and interesting (but I heard later that others became a little bored). Lunch in Taormino at a place recommended by our guide called the Granduca (good!). Naples: Amalfi coast, organized by a member of our Cruise Critic Group. LOVED the lunch at La Tagliata. Go if you can! Rome: stayed in a small, clean hotel in a wonderful location: The Duca D'alba. Did an excellent Food tour of Testaccio on our own (arranged on line through Eat Italy). Drinks on the Ship: Our favorite bars are the Molecular, the Martini, and the Sunset bars. I hate to write this, but the bartender at the Molecular always seemed a little down. The drinks were great, but the energy was a little low. There's a tall bartender at both Martini and Sunset (Ilya maybe?) who was extremely friendly and upbeat. Entertainment on ship: We missed a lot of the shows due to the busy schedule. But Nick Page, the singer, was excellent. The music around the ship seemed fine, not too loud or intrusive, and the variety was good. The Celebrity Life staff was hard-working, but it's possible that some of their activities were eclispsed by the World Cup games, which were being broadcast the week we were on board. Did catch the LIar's Club and was impressed by the dry wit of the captain. Embarkation: Walked right on in seconds at about 5:00 during the extended embarkation period (overnight in Venice). Debarkation was well-organized as well. All in all, a great trip! Read Less
Sail Date: June 2014
This was the feedback we gave to Celebrity: Food and service in MDR were excellent (except for sommelier – see below). Head Waiter Arta and Ass’t Andrei were very attentive and helped make the dining experience pleasant. Stateroom ... Read More
This was the feedback we gave to Celebrity: Food and service in MDR were excellent (except for sommelier – see below). Head Waiter Arta and Ass’t Andrei were very attentive and helped make the dining experience pleasant. Stateroom attendant - excellent, as usual. Whatever you pay them, it’s probably not enough. They work really hard!! Sommelier was sporadically late in making his rounds to our table. Usually, we had our appetizer served before placing our order. Drink package unintended consequence? Stateroom – excellent (well designed with adequate storage. See “safe” comment below) Internet: Awful!! In the first 2 days I was unable to get connected to my e-mail. After three different “consults” with the iLounge person, I was told that “the server” could not connect with my e-mail provider (AOL, in this case). I have used this laptop in 10 different cities in China; 2 different cities in Egypt; Singapore; Puerto Rico; dozens of cities across the US as well as on two other Celebrity cruises and this has never been a problem. To solve this problem I had to log into AOL webmail to read and send e-mails. No way (that I know of) to download e-mails and compose responses off-line in this manner. Also, e-mails that I received and sent were not able to be stored on my laptop - - only at the webmail site of AOL. All this ate up my login time and is exceptionally “clunky”. Further, on our first “at sea” day, I tried 3 different times and could not even get connected - - I assume because of the concentration of onboard “traffic”. (We stayed overnight after disembarkation at a hotel near Venice airport and email was without any trouble.) Kotor tendering was definitely slower than it should have been. We were instructed to be at our “meeting point” at 8:45 AM for a 9:00 scheduled departure for our excursion. We did not leave the “meeting point” until about 10:30 and did not board our tender for another 10-15 minutes. Tendering at Split was much smoother and efficient - - no delays at all. Relative to the above, these are “second tier” suggestions, but if you are really looking for detailed input: - Chill the plates in the Oceanview Café (and others?) for “cold food”. - There has to be a better way to do the “accounting” related to sea pass transactions. We had a drink package and the poor bar tenders had to do all kinds of things every time we bought even something as simple as a bottle of water or a soda. (In most instances “swiping” the card through the card reader did not work, and the server had to type in our card number and then proceed through multiple screens and “tapping” multiple icons??) - On future ships, find a place to put the safe at “eye-level”. It is hard for us “oldies” to get down on our knees to see the keypad to enter the code each time we open/close the safe. - Fire your supplier of maraschino cherries - - just awful. - Provide a tutorial on “How to navigate the in-room TV”. - Disembarkation was very smooth and without hassle. - Provide a “tutorial” (to those needing it) on how to navigate from the ship to points of interest in each port or upon disembarkation (exactly where to find local public transportation, etc.)   Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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