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1 Helpful Vote
Sail Date: February 2019
The staff overall are fantastic, as usual not all can be great. The Martini bar staff were an amazing group. The Mast bar staff of men were by far the worst, so just avoid that bar and have a great vacation. The pools are small but we ... Read More
The staff overall are fantastic, as usual not all can be great. The Martini bar staff were an amazing group. The Mast bar staff of men were by far the worst, so just avoid that bar and have a great vacation. The pools are small but we were rarely in them. Most bars were nice, yet we did not hit them all. Food in main dining area was top shelf, were the main buffet area had lots of good food with some average mixed in. There was definitely plenty to choose from. The indian food in the buffet was great. The entertainment crew put on a great dance routine near the end of the trip, my wife being a former dancer was thrilled and moved to tears. Being our first cruise we did not spend much time in the theatre. The casino was a hit with our group, a number of us came home winners. Read Less
10 Helpful Votes
Sail Date: February 2019
We went with a large group and knew from the start that things would not be going well. First, they didn't have enough seating in the dining room for all of us. Second, the food was of such a low grade that we could not cut up the ... Read More
We went with a large group and knew from the start that things would not be going well. First, they didn't have enough seating in the dining room for all of us. Second, the food was of such a low grade that we could not cut up the steak, no steak knives...safety reasons! So no more meat that needed to be sliced up. The baked goods appear to be frozen and then heated up...the biscuits were like hockey pucks! We had a guy who ordered the Kosher packaged meals and shared with the rest of us...one of the guys at the table remarked that this was the best meal he had on the whole trip! The entertainment was at fifth grade level...we had seen better performances at school theater! The acrobat couple were amazing! The comedians were fabulous but that was only 2 shows. The staff was wonderful and they did rise above all the miserable food and entertainment. I would go with a different line in the future...this one is done as far as I am concerned! Read Less
9 Helpful Votes
Sail Date: September 2018
We chose this cruise because it was sailing to the destination we desired and because of the raving reviews. We can fault NOTHING and praise EVERYTHING. From the luxurious and stylish design of the ship, to the amazing, warm and sweet ... Read More
We chose this cruise because it was sailing to the destination we desired and because of the raving reviews. We can fault NOTHING and praise EVERYTHING. From the luxurious and stylish design of the ship, to the amazing, warm and sweet service we received, to the food, oh my God the food was amazing. To the room, cleaned twice daily. To the itinerary, the entertainment (thank you Eddy!) To the bedroom and bars. We had awesome servers in the MDR- Jerry kept filling my husband's glass with wine, Myo and Rajni were so attentive to us! Filip in the Sunset Bar was great, Gina, our room attendant, was the best. Eddy, the cruise director and Jayne Curry with her wonderful voice and amazing personality. We loved every second of it and although it has been a few days since we returned home, we miss it. My husband opted for the Standard Alcohol Package which offered him quite a variety of house wines, beers and spirits. I had the standard non alcoholic package and enjoyed treating myself to lush teas and premium coffees. The food both in the Ocean View Cafe and MDR was amazing. We did not try any speciality restaurants because we were super impressed with the MDR food. All in all, this was one of the best holidays of our life. We are in our mid 30s so we have def changed our view that a cruise is for the older generation! It was full of young and young at heart 40, 50 and 60 year old holiday makers. Read Less
5 Helpful Votes
Sail Date: September 2018
I chose this cruise because I wanted to see the Norwegian fjords, and because a travel agent had put together a group that included some dance lessons and dancing as part of the package. I would probably not have chosen to go on a cruise ... Read More
I chose this cruise because I wanted to see the Norwegian fjords, and because a travel agent had put together a group that included some dance lessons and dancing as part of the package. I would probably not have chosen to go on a cruise otherwise but I was very pleasantly surprised by the experience. The Norwegian fjords are beautiful and well worth the trip. The facilities and standard of cleanliness on the ship were very good, and the food was much better than expected - a good variety including some dishes which are tricky to do well, but we enjoyed everything we tried. We tried one specialty restaurant which was also good but not worth the additional cost. Also, generally the speed of service was slow at dinnertime, I would rather have had some of that time for other things. The cabins were comfortable and it was nice to have a balcony for the views although we hardly ever went out on it. I now think an outside cabin without a balcony would be just as good, as you still get the views and you are nearer the sea. We thought the evening entertainment was very good, and especially enjoyed the jazz quartet. The service was excellent, all the crew were very friendly and helpful, the emarkation and disembarkation process was extremely efficient. One gripe - I asked for my credit card charges not to be converted to my card currency by Celebrity, this was quite clear on the form I signed but they ignored it (and added their 3% conversion charge). As I didn't find out about this until several weeks later when my statement arrived, and they make it almost impossible to figure out how to complain once the cruise is over, I've just had to accept it. Read Less
1 Helpful Vote
Sail Date: May 2018
For this cruise the Silhouette was chartered by the Australian company that has many times organised similar cruises “down under” and it was the first time, I believe, that they had ventured into British and European waters. This ... Read More
For this cruise the Silhouette was chartered by the Australian company that has many times organised similar cruises “down under” and it was the first time, I believe, that they had ventured into British and European waters. This cruise featured Katherine Jenkins, Alfie Boe and Wynne Evans (of “Go Compare” fame) as well as the Celtic Tenors and many of Australia’s talents, onboard. We saw the cruise advertised over a year ago and decided to treat ourselves, particularly as we were also going on the Baltic cruise on the Silhouette which was to leave Southampton on 26th May. This was a wonderful holiday and a great experience. We booked early as we were sure that it would sell out quickly, as I think it must do in Australia. However this was not the case with this cruise and prices plummeted drastically, before the majority of the cabins could be sold. I understand that the company made a loss, which was rumoured at two and a half million pounds. Whatever the company lost I am sure that lessons have been learnt by it. For us, it was not to book so early next time, and for Bravo I feel that possibly the itinerary had much to do with it, with Cherbourg, Vigo and Bilbao collectively perhaps not the ideal destinations for a week’s cruise at the prices originally quoted, and maybe they overestimated the likely interest in this type of music. In our case, we decided not to grieve over the fact that we could have got the cruise cheaper and we really had a fabulous time.. We arrived at the port on the 19th at just after 10.30 and we were on the ship by 11, sitting in the smaller of the two theatres on the Silhouette, with a glass of sparkling wine, watching the lead-up to the Royal Wedding. We had sailed on the Eclipse before, so we felt quite at home as the Silhouette is almost identical and a beautiful ship. Rooms were ready by 1pm, and our bags arrived soon afterwards. We were very happy to be onboard and looking forward to the week. There was rather a lot of of confusion about dinner seatings but I believe that these were ironed out quite quickly. Guests were given either gold, blue or grey sea pass cards and these indicated at what time they should dine and at which time their performances of the headlining acts would be. All the headlining acts for the theatre did three performances so everyone had an equal chance of seeing them according to their card colour. We had gold cards so we saw Alfie Boe on the first night in the theatre, and guests with other coloured cards could enjoy other acts performing around the ship and see Alfie the next night. We enjoyed seeing Alfie Boe, but I don’t think he was at his best that evening, he did mention onstage that he was feeling seasick. Another concern and one expressed by users of the Roll Call forum was about the Guggenheim Museum excursion, which was included at the time we booked but by the time later bookings were made, it was an extra. We were confident that we had it included but there were no tickets for it waiting for us in the cabin, so we queued up at the Bravo helpdesk to enquire, and happily we were on the list. Ours was in the morning and included a tour by coach around Bilbao escorted by a very interesting, informative and endearingly eccentric guide, and then a look around the museum. Most of the exhibits we found not to our taste, but the building was worth a visit; I managed to get a top-up for my glass of Cava at the reception and then staggered back to the coach having enjoyed the trip overall. We were very impressed by the Australian talent onboard, including Teddy Tahu Rhodes, Henry Choo, Mark Vincent, who was a winner of Australia’s got talent some years ago, and Mirusia, a soprano who used to perform with Andre Rieu, and very accomplished. Mirusia surely should have been given more prominence, but for some reason she was not on the list that was placed in our cabin on the first day detailing the headliners and times and days they would appear in the theatre. Some other cruisers I spoke to even thought she had gone home so clearly the information going around was not adequate. It would have been helpful, for planning purposes, if we had been provided with a schedule of everything that was going on around the ship for the whole week, instead of being informed day by day. Some of the acts were performed in areas with very limited seating and standing room only and it was often not practical to go from one act to the next as one often needed to be early to get a place. Therefore a week’s overview would have helped here in order to try and see everything if that is what you wanted to do. Katherine appeared towards the end of the week, and was brilliant. We were at her first performance following the birth of her baby. She received rapturous applause and ovation and I was quite touched by the humble way she received this, almost in tears as if she genuinely was not expecting it. There were other performers and musicians too numerous to mention here and an onboard choir led by Jonathan Welch, who has formed choirs in Australia for people who have been disadvantaged in their lives. We both attended the first rehearsal, and Norman carried on with it, and enjoyed it although it seemed somehow not very well organised (the accompanist did not turn up on time for the first practice and did not seem to know what he was doing) and the rehearsals seemed to be a bit rushed because of other things going on. One of our favourite acts were the Stomping Ivories, consisting of two hat wearing piano players and a drummer. They played all different kinds of music, appealed to all ages, and some of the time seemed to be making up the act as they went along, in a very spontaneous style, entertaining and all part of their charm. We also very much enjoyed hearing Jiaxin Lloyd Webber perform on the cello with her accompanist, Pamela Chauhan who used to accompany Julian Lloyd Webber in the past. It is unusual I believe to see a really accomplished female pianist on stage, and we had the treat of hearing Julian performing with them for a short piece even though he does not perform much nowadays due to a neck injury. Unfortunately we missed out on a talk that he gave. I and my husband had a wonderful time on this cruise and have some lovely and enduring memories of it. It had a lovely international clientele which is part of the enjoyment of a Celebrity cruise. Read Less
7 Helpful Votes
Sail Date: April 2018
Hadn’t realised I had booked a booze cruise. Went with a group of friends for a surprise 40th birthday who were all new to cruising. Drinks package included which would of been handy if you could get served. The worse cruise I’ve ever ... Read More
Hadn’t realised I had booked a booze cruise. Went with a group of friends for a surprise 40th birthday who were all new to cruising. Drinks package included which would of been handy if you could get served. The worse cruise I’ve ever been on. No sail away party, no announcements, not enough staff, long queues to get a drink up to 45 minutes. Felt cheap and no effort put in with it just being a 2 night cruise. A lot of people try these taster cruises to get an idea about cruising so in my opinion they’re really important. Didn’t get value for money, the food was average, staff looked miserable, I witnessed guests falling out with each other at the bars because of queue jumping. Just an awful experience. The picture I had painted to my group about how wonderful cruising is was far from what we got. They won’t be back and neither will I. Grim Read Less
Sail Date: December 2017
Went on cruise thru my community and PAP core. Found that people were much older than me, I am 64. Most people slept a lot near pools. Did not find that daily itinerary was really exciting. Food was good in restaurant. Had wonderful ... Read More
Went on cruise thru my community and PAP core. Found that people were much older than me, I am 64. Most people slept a lot near pools. Did not find that daily itinerary was really exciting. Food was good in restaurant. Had wonderful waiter Joseph and asst. waiter Preya. I would have taken them home with me if I could. Casino had outdated machines that did not pay well. Only a few people won. I would not go on this ship again. Entertainment was good. Service was exceptional. I suggest that they find some more things to do during the day. Too many lectures on jewelry, skin care. They do not have solo prices or cabins so u pay double. Late night snacks included pizza, pasta, salad and a small assortment of cakes. All carbs at nite. The boat did rock more than normal. I thought the second pool was a wave pool but it was just the rocking of the boat. Read Less
4 Helpful Votes
Sail Date: September 2017
We love Celebrity and we love Atlantis. Last year we tried Oceania Marina, loved the food and the cabin but she's not as impressive as the Solstice Class. This was our first time Silhouette. 10 Day Cruise from Amsterdam to ... Read More
We love Celebrity and we love Atlantis. Last year we tried Oceania Marina, loved the food and the cabin but she's not as impressive as the Solstice Class. This was our first time Silhouette. 10 Day Cruise from Amsterdam to Barcelona. Celebrity has definitely upped their game with the food. We found the food to be noticeably improved from our Equinox sailing 2 years ago. We especially loved the Lawn Club (the cookie is a must!). We've always booked Aqua class and this was no exception. We were in cabin 1529, forward, port side. We love the location and it's under the changing rooms so no gym noise. It's also easy to come and go from the pool area. We are staples of the Martini bar and we found all of the wait staff were truly wonderful. We noticed our cabin steward didn't have an assistant. According to her, they no longer have assistance. I felt she did a great job but was slightly overworked. I hope they bring assistants back. We tipped her heavily for always being spot on with fresh towels and keeping our room in ship shape. This was an Atlantis Charter so no drink packages, but we do get extra entertainment, Deborah Cox among many others. The crows was fun and extremely friendly. This was our 4th cruise with Atlantis and would definitely do another. We don't go to the parties much, we are in bed by 10pm usually. We loved Oceania for the cabin and food and slighly higher quality service, but overall we prefer Celebrity. Next May we are doing our first Civilian (Non Atlantis) Cruise on the Solstice, May 11, 2017. Looking forward to great sites, meeting new people, most of all a drink package! Take away. If you're thinking of cruising on the Silhouette, she's wonderful, with great improvements from the Equinox with Lawn Club. If you're thinking of cruising with Atlantis, you won't regret it! With Atlantis the ship has a wonderful energy and the crew really love it (they get tipped 4x from a normal sailing). Everyone is kind and it's whatever you make of it. If you want scandal you can find scandal, but if you're like us and just want to have a pleasant time in all gay setting (no kids), it's awesome but you pay a premium for it. Read Less
5 Helpful Votes
Sail Date: August 2017
Celebrity Cruise Lines has a new priority, a new focus, a new ship comin' to town in late 2018. It's the Celebrity "Edge", first sea lady representing a new class of ships. Lot's of hype, lot's of attention, ... Read More
Celebrity Cruise Lines has a new priority, a new focus, a new ship comin' to town in late 2018. It's the Celebrity "Edge", first sea lady representing a new class of ships. Lot's of hype, lot's of attention, lot's of money$$$$$. As a result, in my opinion, the rest of the fleet is suffering from lack of attention, reductions in crew/staff and absurd modifications to packages. Gotta save money here to spend money there. The following are a few examples. Upon embarkation, while re-acquainting with the Silhouette, we could not find a hand sanitizer that contained fluid. The second day was the same. While waiting in line at guest relations we tried their hand sanitizer, no fluid. We mentioned it to a representative. Ironic that with all the emphasis on cleanliness and hygiene, this would happen. Our stateroom (8200), was clean but dated. Our stateroom attendant was wonderful and very attentive. However, I am rather offended when Celebrity sells me a cabin for lot's of money and presents it to me not caring what it looks like. Specifically, the arm of the couch was worn down to the ugly, dark foam rubber. Not very appealing to rest an arm, much less a head. The "Classic" drink package continues to become more absurd. First night at the Martini Bar we ordered an Absolut martini, up. Absolut vodka is listed on the Classic package. The bartender brought two martinis on the rocks. I reminded him that we ordered "up". His reply, "if I give you two Absolut martinis up, I will have to charge you three dollars more each because they are martinis. On the rocks they are not." WOW!!!! Service at some places was not crisp. You could tell that reductions in crew and staff made a difference in the attention one received. Entertainment for the most part was poor. Not the best that money can buy. We sailed the Silhouette in 2015 to the Baltic States and Russia. She was a proud lady that took pleasure in showing her attributes for all to see. However, in 2017 she seemed more reserved, almost embarrassed at what her guests were going to see and experience. The itinerary is great. The fellow cruisers we met are wonderful folks whom we enjoyed immensely. But, Celebrity Cruise Lines is definitely focused on the EDGE. To the point of ignoring the rest of the fleet? Perhaps. Read Less
1 Helpful Vote
Sail Date: June 2017
I was travelling with a group of friends on this cruise. We met up in Stockholm a few days before to visit the sights. We stayed in the Södra Hammarbyhamnen area of stockholm which was a quick public transit ferry ride away from ... Read More
I was travelling with a group of friends on this cruise. We met up in Stockholm a few days before to visit the sights. We stayed in the Södra Hammarbyhamnen area of stockholm which was a quick public transit ferry ride away from downtown (and the port!) On embarcation day, I took a transit ferry directly to Frihamnen port where the Silhouette was docked and walked right on the ship in a manner of minutes. This was one of the most efficient boardings I've ever seen. The ship is a beauty. Lawn club was in fine condition on the top deck, overall condition of the ship was impeccable. Staff friendly and plentyful. Pools well maintained and staffed (though the hot tubs were not warm enough... but that's just my preference). My cabin was an inside on deck 11 foreward, probably the largest inside I've ever seen. It was the same size as it's neigboring balcony cabins (minus the balcony). My group of 30 people had 3 reserved tables for fixed time dining at 20:30 and as one would expect on Celebrity the MDR food and service were excellent. I did not have one disapointing meal. Buffet was also impressive, selection and quality were up there with my expectations for Celebrity. Bar service was quick and efficient, I never had to wait for a drink anywhere on the ship. Entertainment on the ship was so-so... theatre shows were ok but nothing compared to the shows I saw on my last 3 cruises (Carnival Vista, NCL Escape and RCCL Jewel OTS). Main atrium band was really good, but had a very limited music roster. The same songs came back too often. I enjoyed all the ports, but my favorite was Tallin. I did not book and excursion and just walked around randomly old Tallin and was not disaponted. It's a perfectly preserved medieval city with a discovery on every street corner. On your way back to the ship, don't be afraid to go visit the huge abandonned looking concrete structure near the port. It's an old soviet era concert hall built for the Moscow olympics and a perfect example of soviet ultra utilitarian concrete construction. We took a red bus in Helsinki, but ended up walking around everywhere after our first stop as the bus couldn't access many areas due to a massive Pride-Day parade. St-Petersburg was as hectic as one would expect. Getting off the ship was quick (no wait), and Russian customs took around 30 minutes to clear. Riga was nice, but the ship docked in a lumber yard 40 minutes out of town (no I am not kidding!) and we had to buy bus transfers to get into Riga... not cool Celebrity you should have supplied a shuttle. While on board, I also did the "Behind the scenes" tour. Excellent visit to the "off limits" areas of the ship, I always love those tours... and Celebrity allows cameras so that was awesome! I would absolutely do this cruise again. Read Less
3 Helpful Votes
Sail Date: May 2017
We chose this cruise because we wanted to travel on this itinerary and enjoy our extra perks on Celebrity. By using Cruise Critic Roll Call prior to the trip, it greatly enhanced our experience, and we made so many more friends both ... Read More
We chose this cruise because we wanted to travel on this itinerary and enjoy our extra perks on Celebrity. By using Cruise Critic Roll Call prior to the trip, it greatly enhanced our experience, and we made so many more friends both during and before we sailed. The outside Entertainment brougt in was excellent however the Production Cast and shows were both sub par and not aimed at the guest, but at their own self desire and taste. When the average age of the guest is 55 plus, then the music and songs should be more popular and mainstream. The only real issue with disembarkment at ports was in Russia. Although I cannot hold Celebrity and how long it took the first day to process off the ship and to their tours (it took well over 1 1/2 hours) they made the situation worse, when they mored people on Celebrity tours up on line in front of those waiting more than an hour. It nearly created a riot and fighting. Read Less
Sail Date: April 2017
Love TAs never visited Amsterdam. Check in at FLL pier was easy and quick. Room was ready by 1pm. Ship was in pristine condition. Dined nightly in Blu. Friendly staff and good food. Luncheon buffet had many choices all were very good ... Read More
Love TAs never visited Amsterdam. Check in at FLL pier was easy and quick. Room was ready by 1pm. Ship was in pristine condition. Dined nightly in Blu. Friendly staff and good food. Luncheon buffet had many choices all were very good including the daily themes. Crossing was calm seas. Daily lectures very informative. Have booked the Silly again in Nov. for the TA from Rome. Captain Kefetsis was the life of the party, always joking and mingling with the guests. Room steward, Mario, was like a ninja. Room clean and ready at all times, ice provided for wines etc. The band, Casablanca was terrific. Weather crossing was cool and had several days when sitting outside was too cold. Ports of Brugges, Lehavre and Lisbon were perfect. Days sunny and temperate. Spent 2 days in Amsterdam. Loved the canal cruises there. Disembarkation was quite fast and customs check was non existent. The Silhouette is our favorite ship. Read Less
2 Helpful Votes
Sail Date: April 2017
We choose this cruise because it was an all inclusive.We had a balcony stateroom,a beverage package,and prepaid gratuities.All transfers to and from the port.It was an awesome deal.The room was beautiful,our stateroom attendant Appadoo was ... Read More
We choose this cruise because it was an all inclusive.We had a balcony stateroom,a beverage package,and prepaid gratuities.All transfers to and from the port.It was an awesome deal.The room was beautiful,our stateroom attendant Appadoo was an excellent worker,he saw to all our needs,very friendly and extremely polite.Thank you Appadoo.The main dining room was absolutely without a doubt one of the best places I have ever dined in.The food was delicious and we never left the table hungry.The service from the staff was impeccable,thank you Miguel ,Ashley,Stewart and Natacha.You made our evenings very special.Our Favorite bar was the Martini Bar.The staff were extremely talented and entertaining.Thank you Bagus,your smiles were infectious.There were activities going on all the time and catered to all age groups.We never saw a grumpy employee,everybody was courteous and very friendly.The ship was spotless,people were cleaning all the time.The decor was stunning.I cannot wait to go on my next one.Thank you Celebrity for a wonderful vacation. Vivian. Pt La Nim NB Read Less
1 Helpful Vote
Sail Date: April 2017
Wow. Just plain wow. This was my first cruise on Celebrity and I am not sure I will be able to get away. The ship was clean, beautiful, well laid out and overall amazing. A group of 11, we all loved it! Embarkation - Easy! Walked ... Read More
Wow. Just plain wow. This was my first cruise on Celebrity and I am not sure I will be able to get away. The ship was clean, beautiful, well laid out and overall amazing. A group of 11, we all loved it! Embarkation - Easy! Walked right through! The ship and staff where welcoming and inviting. Only a few times did I encounter some staff that were without personality. I arrived at my Aqua class cabin, bags waiting! The room smelled great! The pillows were comfortable and I felt right at home. The next day we were at Coco Cay. We had a bungalow on south beach. An amazing experience! I will do that again. The next day we were at sea. Plenty to do and see, we hung out at the Sunset bar and in the casino. There is no smoking at all in the casino area. I had a spa treatment, which I thought was amazing. After that, I went and had some beers at Sunset. In Cozumel, I stayed on the ship. We were a little late in arriving, but I go to Cozumel a lot so I just stayed on board and rested. In Grand Cayman, I went out to Sting Ray city. Was well worth it for one time. Lots of people, but I had fun. Falmouth Jamaica was probably the highlight for me. We went to Bobsled Mountain and dunns river falls. The Bobsled was amazing!! Overall, the cruise was Amazing, The service was great and not too many kids, thankfully. Some staff that really stood out to me were; Michael and Roxanna, waiters in Murano. Nichola a waiter at Qsine Maria a bar server at Ensemble Brian my cabin steward Anastasia my concierge The staff at the sunset bar Jordan a dealer at the casino Read Less
2 Helpful Votes
Sail Date: March 2017
We went on this cruise with a group from our community. First time on Celebrity and first time to the western Caribbean. The embarkation process went very smooth. No more than 20 minutes from the time we arrived by bus (a group of 100) ... Read More
We went on this cruise with a group from our community. First time on Celebrity and first time to the western Caribbean. The embarkation process went very smooth. No more than 20 minutes from the time we arrived by bus (a group of 100) to our stateroom. We had a 6:15P dinner reservation for our group though we were free to go to other restaurants or move around within our group's tables. Our group of 8 stayed together for each dinner throughout. Meals were very good - not huge portions and served timely within our allotted dining time. Our waitstaff could not be more engaging, friendly, professional and attentive! We did not do any excursions but did get off at each port to walk around and shop. Entertainment on board was excellent! Two comedians, a singer, a troupe dance and a Beatles review. Pools were always very crowded on sea days (to be expected), lounge chairs (two together) were sometimes hard to come by anywhere. The pool butlers did a great job of making sure no "save the chairs" were happening. They discreetly moved any towels, etc., left to "hold" a lounge chair. This policy was strictly enforced. Seas were cooperative and no one complained of any ills. I did manage to de-magnetize my SeaPass cards twice - once it was too close to my Kindle and then too close to my digital camera so beware! Replacement was quick even with wiping out my husband's picture on his profile! Daily sheets outlining activities were in our cabin each night for the next day. We took in one of the Captain's presentation on how they navigate the ship which was very interesting, informative and entertaining! Captain Dimitrios was excellent! Disembarkation took longer due to weather conditions in Port Everglades. A lightening and thunderstorm opened the skies so all luggage removal was suspended until it past which took a little over an hour. Then again, the process went very well. We were off the ship, claiming our luggage, through customs and back on our bus in just about 20 minutes. Read Less
6 Helpful Votes
Sail Date: February 2017
Fun activities on board (painting classes, Top Chef competition, board games, other competitions), very nice facilities, and great martini bar. Best embarkation process we've had (only three cruises) but was very smooth with very ... Read More
Fun activities on board (painting classes, Top Chef competition, board games, other competitions), very nice facilities, and great martini bar. Best embarkation process we've had (only three cruises) but was very smooth with very little standing in line to get on board. Greeted with a drink when you come on board and off you go. Casino has lots of machines and regular gaming tables with a bar right in the casino. Getting served drinks at some of the bars took a bit longer than other cruises. Premium drink package is what you want if you have a preference on your liquors or if you want to take advantage of the martini bar. Silent disco night is a must do and the Celebrity shows are good entertainment. Dining room is nicely designed and food is good. Have some dishes that are served each night and also a nice mix of new dishes each night. Took on excursion and was smoothly organized. Had a room with a balcony and service in room was good, service at least three times a day. Smooth departure day, ship decor is good, and the game/card room was busy all the time, nice addition. Very nice library and an alcove location if you are seeking a quite nook to read or relax. There is a lawn club on top deck where you can putt, play bocce ball, or lay on the grass. Read Less
Sail Date: February 2017
I was joining a Church group of 55 people from Naples Florida. We came over by coach and the embarkation went fairly well, we did have a long line, even though we were in Concierge, but it did not take as long as we feared. We finally ... Read More
I was joining a Church group of 55 people from Naples Florida. We came over by coach and the embarkation went fairly well, we did have a long line, even though we were in Concierge, but it did not take as long as we feared. We finally got on the ship at 12.30 and it was suggested we go and have lunch as we could not have our cabin until 1pm, but as we had our carry on bags with us we did not want to do this, my friend is 91 years old and I was looking after her bag as well as my own. We sat in the card room for half an hour, then left our bags in our cabin and went off to lunch in the cafe. We were looked after really well and were allocated a semi-private area of the dining room which was lovely. We were able to sit anywhere in that area which enabled us to sit beside different people every night. Our cabin was lovely, very comfortable beds and our cabin steward was excellent. The wardrobe was good and had more than enough hangers for our clothes. Only complaint was the 3 deep drawers would have been better with 4 smaller drawers. We went to most of the shows some of which were excellent and some not so good, but we enjoyed them anyway. The ports were OK. San Juan a disappointment, but we arrived so late, 3.30pm, we did not feel like going on a tour, and were disappointed by the mob when you got out of the gate trying to sell you tours. St Martin was lovely and we enjoyed our excursion there. St Thomas was lovely also, but we had a hiccup with our excursion to St John, when the "guide" who was hopeless insisted on us sitting behind him in the cab as the rear seats were full. There was no step and my friend who is really tiny had to crawl into the space and then stand up so that she could sit down. We did complain to the ship about this and hopefully this "guide" will be re-educated! Everyone else we spoke to said how good their guides had been, so we were just unlucky. Read Less
Sail Date: December 2016
I chose this cruise to learn more about the wheat belly diet and visit destinations I had never seen. I would like to see wheat-free and grain-free options on the menu in the future. The entrees were delicious in Grand Cuvee, but the ... Read More
I chose this cruise to learn more about the wheat belly diet and visit destinations I had never seen. I would like to see wheat-free and grain-free options on the menu in the future. The entrees were delicious in Grand Cuvee, but the portions were small and I always left hungry. Thank you for showing NFL football games on TVs in the cabins. Being able to watch games on Sunday and Monday Night Football was a pleasant surprise. The beverage packages are quite confusing. There needs to be a simplified pricing structure. I was disappointed that the rain forest hike in Puerto Rico was cancelled. The tour of old San Juan was very boring. The highlight of that excursion for me was seeing all the cats. I wish they had taken us to more secluded areas for the beach and snorkeling excursions. The beaches we were shuttled to were very touristy. The omelettes in Ocean View cafe were not always the best quality. They tasted better some days more than others. I often regretted ordering one. Read Less
2 Helpful Votes
Sail Date: December 2016
Disclaimer/ Full Disclosure: We were guests of Park West Galleries, and on a previous cruise on the Anthem of the Seas in February we sailed into a major tropical storm which ended that cruise early, and we were offered a free make up ... Read More
Disclaimer/ Full Disclosure: We were guests of Park West Galleries, and on a previous cruise on the Anthem of the Seas in February we sailed into a major tropical storm which ended that cruise early, and we were offered a free make up cruise from Park West. The night before our cruise we were put up at a local Marriott, taken out to dinner and transferred to the ship the next morning. We stayed onboard the ship for the entire cruise and never got off at any of the port stops as we had visited them before. As guests of Park West, we attended lectures by visiting artists, and bought two pieces of art during the auctions. We mostly dined with the group in the Main Dining area, except on one night when we ate at Chef's Tables, a multi-course gourmet dinner in Murano with the executive chef, and sommelier. Our dining experience included a galley tour of the ship by the chef, and explanations of the planning and preparations that are made to feed thousands of guests onboard the ship each night.There were unlimited wine pours with each serving and at the end of the meal we received an autographed cook book signed by the chef and sommelier. Lunches, a couple of breakfasts and one other dinner we had at the buffet area, and we found it to be adequate for lunch and seating to be a bit challenging at rush hours.Most of our breakfasts were at the Tuscan Grill as members of Captain's Club Elite. Our hostess, Maria, was very gracious, and the servers were very helpful and kind to us. Best place for free cappuccino. Because we both work in healthcare, we really appreciated the ability to sleep late, and just relax in the afternoons for cocktails in one of the lounges with iother Elite guests. It was nice meeting other guests for the Celebrity Connections Meet and Greet event. It was disappointing to learn that on this cruise cabin stewards have now been instructed to stop making towel animals for guests, as some guests in increasing numbers are taking the towel animals home. Permission must be obtained in advance for the cabin steward to make towel animals. We did a fair amout of shopping onboard for ourselves and found the casino to be fairly tight, but we managed to break even on what we budgeted for ourselvesthere. We did not attend any of the entertainment options, as we were with our group most of the time with lectures to attend. We did not buy a wine package as we had drinks provided as Elite guests for cocktail hours and during the lectures. Did not appreciate the up charges for specialty restaurants which have increased since our last cruise. The main dining room was fine for us most evenings with our group. We only used our free Wi-Fi time on trhe last day for boarding passes and to catch up on news from home. We would probably go again on Celebrity, but seem to prefer the dining options and loyalty packages on Royal Carribbean. Pretty disappointed with onboard loyalty benefits for Captains Club Elite members, as they seem to be reduced in value from previous cruises. Read Less
1 Helpful Vote
Sail Date: October 2016
We left Rome and visited several ports in the Mediterranean. They included Malta the Turkish port for Ephesus, Athens and 2 other Greek ports. The most impressive part of the entire journey was our three day visit to Israel. The first day ... Read More
We left Rome and visited several ports in the Mediterranean. They included Malta the Turkish port for Ephesus, Athens and 2 other Greek ports. The most impressive part of the entire journey was our three day visit to Israel. The first day we stopped in the port of Haifa. We visited the city of Nazareth and the sea of Galilee. The next day we moved to the port of Ashdod. We visited Jerusalem, Mount of olives and several other sites including the Western Wall. That night was spent in port. The next day we visited the Dead Sea and Masada. The time at sea was was wonderful. The restaurant Luminae and Michael's club for cocktails, are reserved for suite guests. They were the highlight of our time at sea. The service and quality of food and drink was superb. Our Butler's name is Nelson. He could not do enough for us. The port days in Israel started early, so we had breakfast in our room. Nelson was there very early in the morning with our order. He took care of all of our laundry, dry cleaning and other incidentals. Entertainment was good but not spectacular. We enjoyed the production shows but, many of the individual entertainers we're only acceptable. The ship was in excellent condition, clean and look like it was brand-new. Our room was an S2 suite. It was plenty large and had a lot of storage for our things. The only complaint was the bathroom. In a suite, you really should have two sinks. A shower would be much better than the tub. It required some effort to get into and out of because of the height. All in all it was an excellent time, we would do it again. We wouldn't hesitate to travel on Celebrity. Read Less
13 Helpful Votes
Sail Date: July 2016
We booked this trip because of the opportunity to spend two days at the British Open and to be able to get an overview of the Bitish Isles. The cruise offered excursions to the Open for $200+, but we, and many passengers, got there ... Read More
We booked this trip because of the opportunity to spend two days at the British Open and to be able to get an overview of the Bitish Isles. The cruise offered excursions to the Open for $200+, but we, and many passengers, got there quicker by train for about $10. First the best part of the cruise was the tremendous selection of fresh fruits and vegetables at all meal times, in the formal dining and buffet restaurants. Service in all restaurants was excellent. You can eat junk food of course, but lots of healthy choices, maybe not divinely inspired favors, but plenty of plain choices. The restaurants wait staff was great, taking care of any request, bringing extra steamed vegetables upon request among other thoughtful touches. Biggest disappointment was the "low energy" culture of the rest of the staff. the staff seemed overworked and disinterested in passengers, they guys who work the Martini bar need to give lessons to the rest of the staff. The last night in the formal dining room 3 at our table ordered the kale salad which when served was just a bowl of iceburg lettuce with no kale at all, even our waiter admitted there was no kale in the salads. We never did meet our cabin attendant till the last two days. The music was boring, the shows were boring, and the entertainment brought on board for entertainment was boring. Definitely geared to a more sedentary customer. Most disappointing was a Scottish bagpipe dance group that was a very amateur group of young kids learning to dance and going thru the motions (saw better street performers in town) with an old guy for a leader who should have retired 5 yrs ago. Embarrassing is the best description. Biggest safety issue was the tendering process in some ports. The staff was not prepared to get everyone off the ship n a timely manner, in fact in some ports the process was so slow that on a 8 hr port stay, twice we only got to spend 4 hrs actually ashore. The staff gives priority to shore excursion customers, which is grossly unfair to customers who chose to explore on their own. We all paid equally for access to the ports of call. The captain finally engaged an additional shore excursion boat from one port to efficiently get guests ashore. Still, we lost 4 hrs ashore that day because of the slowness of the exit ...... Really makes you wonder how efficient the staff would be in a real emergency. Minor things need tweeking, like old tired decor, newer bath towels and a deep clean of the cabins. More contemporary music in outside spaces. This was a noticeably unhappy, tired crew, just going thru the motions. One problem the crew had no control over was someone around us smoked in their cabin, and every afternoon and evening our room was filled with cigarette smoke. Read Less
6 Helpful Votes
Sail Date: July 2016
I have previously sailed with Celebrity and hoped that the quality and service I have grown to like would continue on the Silhouette. Besides the average age being 80, the lack of elevator etiquette, or the amout of times you could be ... Read More
I have previously sailed with Celebrity and hoped that the quality and service I have grown to like would continue on the Silhouette. Besides the average age being 80, the lack of elevator etiquette, or the amout of times you could be asked to make a dinner reservations, Celebrity tried their best making their brand name of being modern luxury realistic. Itinerary- This was a 12 night specialty cruise to the British Open, with numerous stops in Scotland, Ireland, and England. The stop at the British Open was the main reason I decided to book this cruise. Overall, the ports of call offered the cruiser a small taste of the various landscapes and cities of the British Isles. Many of the ports needed tender service to reach port. Although the weather made this process tricky, it was the impatient and irritated 70+ age guests complaining about how long the tender process is, how crowded the tender boats are, and how long the lines are that made leaving the ship quite long and annoying. I understand the majority of the guests on board are on borrowed time with the Grim Reaper, but complaining and being disrespectful to other guests and crew isn't going to win you points when you meet St. Peter. Dining: We had specifically reserved second dining for the main dining room. When we boarded, our stateroom attendant noted that we didn't have a formal time, but was placed in "select" dining, freestyle type, where you can come to the dining at any time. One of the aspects of cruising I enjoy is forming a bond with your wait staff each night. After being shuffled to 4 different crew, 2 hours of waiting, and the excuse of "You didn't get the dining you requested because of the "Spanish" (I have no clue what that even means...) we were given reservations for 8:30 each night. Celebrity needs to update their booking process and mention to booking guests that there is a possibility you WILL NOT receive the formal dinner times you requested. Overall, food was good. 80% of the dinners in main room were decent. Much better than Holland America, but not as quality as Disney. Murano- Great meal, well worth it. Tuscan Grill- Great meal. well worth it. Quisine- Awesome time, well worth it, come super hungry. The Porch Grill -WASTE OF TIME AND MONEY Please stop hounding the guests on booking reservations for specialty restaurants and beverage packages. It is annoying. Thanks! Stateroom- Attendant Melvin was great. Room always clean and he was very respectful. Shout out to Fraser, Karla, and George bartenders in the Sky Lounge. Thank you for the Pimms Cup! Read Less
18 Helpful Votes
Sail Date: March 2016
Recently ten friends and I sailed on the Celebrity silhouette.They offered a deal called pick your perks,we chose the beverage package, at what we thought threw booking with a celebrity cruises customer service rep was an all inclusive ... Read More
Recently ten friends and I sailed on the Celebrity silhouette.They offered a deal called pick your perks,we chose the beverage package, at what we thought threw booking with a celebrity cruises customer service rep was an all inclusive beverage package. We found out the second day of the cruise we were charged for all the alcohole we drank. The package the y gave us was actually call the classic beverage package, and was informed at the customer service desk it included certain vodka and not others,certain rum and not other ect,it would have been nice to have this told to us before we got on the ship. Well over a hundred dollars they got from me on drinks that day. Threw the entire cruise we felt nickel and dimed to death. The buffet food was the same everyday,the food was below standard,service was exceptionally bad we finished our food normally before anybody waited on us to give us drinks.we we're constantly hounded to go to specialty restraunts with staff waiting outside the buffet. I could go on and on about the disappointment in that area. The first two days we were at sea they closed the casino and bars early and basically put us to bed. We never saw our room attendant except for the first day when she told us they couldn't find our luggage. The best thing about this cruise was getting off the ship at ports.The service was unbelievably horrid! The last day I bought a watch supposivly seventy- five percent off. It cost 175.00 so I bought it thought it was beautiful and a good deal. I checked the price online when I got home it cost retail at over five stores 75 bucks. Need I say more. I will be sticking with princess with who I've sailed five times now and had excellent service. I love cruising it really took a lot to ruin our vacation, But Celebrity and their staff managed to do that! I don't normally complain but if I'm able to help anybody else out there this is worth it Oh and let me add they had everybody who was walking off the ship at the end of the cruise carry their luggage down three flights of steps, what a joke! Read Less
16 Helpful Votes
Sail Date: March 2016
Its been a long time since I have enjoyed a week vacation this much. Its true all the stars were aligned for a success. My wife and I were with our 2 children, my son's wife and their 2 small children what can you ask more .... then ... Read More
Its been a long time since I have enjoyed a week vacation this much. Its true all the stars were aligned for a success. My wife and I were with our 2 children, my son's wife and their 2 small children what can you ask more .... then a beautiful ship with extraordinary staff. Everything was perfect, the rooms very nice and clean, the menu above expectations, but most the staff. Beverage package: We have selected the classic beverage package, which suited us very well. At one point the staff acted as if the drinks were charged ... meaning the would pass very often to see if we wanted another drink, same at dinner. We had never drank so much wine at dinner, same for our young adults. The sommelier always came up the perfect match with our dining selection. Never we saw people having too much alcool, of course people were having fun but never embarrassing, we felt more it was a party boat. By the way the ship was fullcapacity and everyone was there to have fun and enjoy vacation. Yes some were at the bar at 9:00 AM but that s their problem. FOOD : one comment ; exceed expectations at all point ...breakfast lunch and dinner .... By the way if the soup is too cold ... just say it (politely) the waiter cannot put his thumb in every soup ... LOL !!!!! STAFF: the heart of the cruise is the kindness of the staff, I m sure the company takes good care of their employees so they take good care of us. And that they know how, always ahead of us to satisfied our needs. Every night, 2 glasses of milk for the 2 small were waiting on the table, this is just to highlight how every passenger is important for them. we had the chance to meet a "dream team" . These employees are away from their families for months, its very hard for them, thanking them for the excellent work ( an extra tip) helps a little to go through These people are away from their families for months they deserve our compassion, they owe us nothing. Passengers who are not satisfied .... should stay home where everything is more than perfect. Read Less
2 Helpful Votes
Sail Date: August 2015
Just my thoughts, I would like to say we had a wonderful time sharing our cabin with our beautiful granddaughter. She is 16 in a few days and this was her first cruise to Europe. It was delightful to watch her experience the wonderful port ... Read More
Just my thoughts, I would like to say we had a wonderful time sharing our cabin with our beautiful granddaughter. She is 16 in a few days and this was her first cruise to Europe. It was delightful to watch her experience the wonderful port of calls. Her favorite was PARIS!! The ship is fantastic, however the dining room was not up to par. The staff was wonderful, so it is the food it 's self that needs improvement. I would also think that the dining room would be upgraded to a more upscale interior. We had so many nice tours and will not forget the excellent staff onboard. We are cruising on Sunday, September 20, 2016 aboard the Summit. This time we are booked in Restaurant Blu and hoping for a better experience. I would like to touch on our cabin Steward, he and his co-worker were the best. Our room was always clean and he was also easy to find. We appreciated how much the Captain did to keep the Norovirus down. The ship was constantly being cleaned. It worked. Thank you! We enjoyed the entertainment in the main atrium in the evening as well as the nightly shows. I would like to make a suggestion on your online web site. The tours should have many more pictures showing the locations off. Again we are looking forward to the Summit and the New England area as well as the aqua class. This will be our first time and I hope it is as nice as I have been told Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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