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4 Helpful Votes
Sail Date: November 2018
We booked essentially the same cruise on Holland a year ago but changed as our agent found us a better deal with Celebrity. $ca 1000 savings for one more day On sea days not enough plates were around in the buffet. The buffet isn’t ... Read More
We booked essentially the same cruise on Holland a year ago but changed as our agent found us a better deal with Celebrity. $ca 1000 savings for one more day On sea days not enough plates were around in the buffet. The buffet isn’t designed as well as Holland’s. Food is essentially good on both lines. Staff are nice and friendly. We missed the chamber music that Holland has. Computer lessons free on Holland cost $$ on Celebrity. The continuous hounding to go to speciality restaurants was NOT appreciated. We had enough hounding in port Trying to get served wine in the buffet was a trying experience. My sister has always been super impressed with Celebrity but she was never on Holland. I found Holland more professional but it was little things so when we take an ocean cruise, the price between the two will decide which line we will cruise on. Don’t buy any electronics in the Caribbean unless you know what the prices are at home. I checked and the Bulchand (whatever) place is a real rip-off. Hmmm perhaps a river cruise next? Read Less
9 Helpful Votes
Sail Date: September 2018
We chose this cruise because it was sailing to the destination we desired and because of the raving reviews. We can fault NOTHING and praise EVERYTHING. From the luxurious and stylish design of the ship, to the amazing, warm and sweet ... Read More
We chose this cruise because it was sailing to the destination we desired and because of the raving reviews. We can fault NOTHING and praise EVERYTHING. From the luxurious and stylish design of the ship, to the amazing, warm and sweet service we received, to the food, oh my God the food was amazing. To the room, cleaned twice daily. To the itinerary, the entertainment (thank you Eddy!) To the bedroom and bars. We had awesome servers in the MDR- Jerry kept filling my husband's glass with wine, Myo and Rajni were so attentive to us! Filip in the Sunset Bar was great, Gina, our room attendant, was the best. Eddy, the cruise director and Jayne Curry with her wonderful voice and amazing personality. We loved every second of it and although it has been a few days since we returned home, we miss it. My husband opted for the Standard Alcohol Package which offered him quite a variety of house wines, beers and spirits. I had the standard non alcoholic package and enjoyed treating myself to lush teas and premium coffees. The food both in the Ocean View Cafe and MDR was amazing. We did not try any speciality restaurants because we were super impressed with the MDR food. All in all, this was one of the best holidays of our life. We are in our mid 30s so we have def changed our view that a cruise is for the older generation! It was full of young and young at heart 40, 50 and 60 year old holiday makers. Read Less
5 Helpful Votes
Sail Date: July 2018
Wanted to visit the Baltic and Celebrity was recommended by friends who frequently cruise. A very good experience overall. A well organised embarkation and on board earlier than expected. Had to wait a few hours before cabin ready but ... Read More
Wanted to visit the Baltic and Celebrity was recommended by friends who frequently cruise. A very good experience overall. A well organised embarkation and on board earlier than expected. Had to wait a few hours before cabin ready but expected that. First impressions of ship was exceptionally clean but thought it was very dated. Extremely friendly staff, always helpful and very polite. Balcony cabin was ok. Ship seemed huge at first but soon got our bearings. Thought muster meeting was dreadful. Poor view of the screens and poor quality presentation. In a nutshell, it didn't serve the purpose it was intended for. Dining - huge choice of food in ocean view cafe, catered for all. Staff worked extremely hard and tried to accommodate the huge amount of people. Was crowded at times so you had to try to visit earlier or later to get a seat. Staff in main dining room were excellent and certainly looked after us. They were most accommodating and food was excellent. Entertainment - we enjoyed the entertainment in the lounge and sky lounge, great fun at times too, especially Abba night and silent disco. Also enjoyed the shows we watched but only saw three. Also attended two talks ("10 things you may not have known about ...") and these were informative and entertaining. Thought gym could have been larger and not enough upright bikes, only 2. Pool area very busy and decks packed, especially on sea days. Loungers could have been better managed. Nevertheless, very clean and well maintained, especially indoor pool area, Enjoyed all countries visited, Bruge is small and beautiful, ship shore excursion too expensive, paid £72 for the 2 of us, wish I did my own. Loved Copenhagen, very interesting and loved the design of the city. We walked in from the ship. Very easy and straightforward. Stockholm very pretty. We walked into the city, which took 25 minutes. Very hot and busy and wish we had used hop on and off buses. Tallinn was a beautiful surprise, bigger than we thought. Just lovely there, easy to walk from the port. St Petersburg: booked TJ Travel, excellent, 3 full days and great driver and very knowledgable guide. St Petersburg is simply magnificent. Rostock: again we made our own way there using bus, train and tram. Once you understand ticket machine quite straightforward, shame we couldn't dock in Warnemunde but can't blame captain for that. Rostock well worth a visit. Overall we had a really enjoyable and interesting holiday. I would go with this company again due to overall cleanliness, lovely staff and great food. Bug bears: stop pushing speciality dining on us, move customer relations section from lounge, more seating required in many areas of ship. I also wished I did more research prior to booking as I paid over a £1000 more than others (and had less), for example, we were in a balcony room and others who paid less were in concierge plus had port and gratuities included in the deal. Read Less
2 Helpful Votes
Sail Date: July 2018
We were keen to visit many of the Baltic destinations and Celebrity Cruises had been recommended to us by friends. The ship was excellent and certainly met the vast majority of our needs. All of the staff were extremely attentive and the ... Read More
We were keen to visit many of the Baltic destinations and Celebrity Cruises had been recommended to us by friends. The ship was excellent and certainly met the vast majority of our needs. All of the staff were extremely attentive and the service was excellent across the ship. Our experience in the main dining room was also excellent with an extensive and impressive range of menu options. The Ocean View cafe was also generally very good though it was often overcrowded. Other cafes and bars generally offered a very good service. Live entertainment was of a very good standard and the evening shows were all teriific. We particularly enjoyed all of the live music which was on offer throught the day. We also enjoyed the talks given by guest lectureres and the Cruise Director. We enjoy ballroom dancing and it was good to be given the opportunity to do this each evening. It would have been better though if the times could have varied a bit more to avoid clashing with our alloted dinner sitting. It would also have been a good experience to have had live music provided at least once for this purpose. The highlight for us were the ports and shore experiences. We used the shore excursions several times in Bruges and St Petersburg and these were very well organised. Disembarking and re-embarking was a straightforward process each time. There was though, I felt, a shambolic service at times from the shore excursions desk in that it was extremely undermanned at key times and a lack of clear information about where to pick up the correct shuttle / hop on hop off bus tickets. As a first cruise expereince this was excellent for both of us. We are certainly considering cruising again in the near future. Read Less
1 Helpful Vote
Sail Date: April 2018
The ship was fantastic, well presented, modern, clean and staff very extremely helpful. The childrens club wasn't as advertised in relation to planned events which we found out on a few occassions when attending them to find none ... Read More
The ship was fantastic, well presented, modern, clean and staff very extremely helpful. The childrens club wasn't as advertised in relation to planned events which we found out on a few occassions when attending them to find none there. The food was excellent and the speciality restaurants were fautless. The disembarkation process was appauling, after ringing reception to check everything was ok, my children were allowed to leave the ship ahead of us and we were prevented from leaving because the card reader hadnt read my card correctly when checking in. I had to wheel my wife in a wheelchair back on board through a large queue of people and through corridors which were littered with laundry bags and rubbish from room clearances. This blocked the corridors which meant i had to keep moving them to get through to the reception area. This was ashame as up to that point we really enjoyed our stay. Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this cruise during the week before Christmas - I am a public school teacher so the timeframe fit well. We had no problems during embarkation. We toured the ship and tried to get our bearings aligned! The spa/fitness center was ... Read More
We chose this cruise during the week before Christmas - I am a public school teacher so the timeframe fit well. We had no problems during embarkation. We toured the ship and tried to get our bearings aligned! The spa/fitness center was located on the same deck as our suite so we were able to utilize that so that time could be spent doing more enjoyable things! I think deck 12 was perfect! Dining was just perfect! We only toured the buffet once and then ate at Luminae on 8 occasions! This restaurant was stupendous and excellent. The Maitre de' Restaurant was Franco, the Hostess was Simona, our waiter was Dev and he was assisted by Verona and GaGa and the wine steward was Iven (pronounced like Steven without the St). This team of excellent people were THE BEST the ship has to offer! Any question would be met with research and useful information, suggestions made to order, and service could not be better at all! The chef and pastry chef were all on point and the new menu nightly leaves no time for bordom of any kind! This restaurant was spacious but cozy, beautifully decoded, comfortable and inviting. We seriously felt like we were going to this dinner table at home each night. We can not say enough positive things about this restaurant. We did heat one lunch at an outside Pool /Deck Grill one day and the food was really good! We also enjoyed a Seafood Shack at Quisine one afternoon and it could not have been more perfect! A basket of food containing calimari, jumbo shrimp, lobster, muscles, crab cakes, crab/seafood bisque, garlic bread, Cole slaw, and French fries with spicey aioli, and tarter sauces. It was a divine meal alpthough way too mulch for lunch! I am normally not a seafood eater - I grew up in Oklahoma and had crappie and bass my entire life. But this food was prepared well and tasted delicious! I wasn't able to do the calimari but it was the only item on the menu I thought was flavorless and just not good. My husband loved it though so that tells you something about our likes and dislikes differences! Shore excursions were great trips but they are really planned too late to get there in time and end too early for us to get back to the ship in time. It makes me nervous to have to run like a crazy person to get back and not having a second to stop to check out souvenirs to purchase from where we are visiting! The last day excursion was very terribly planned, we were taken to the bus and dropped off. No one knew what was going on, where we were supposed to be, how much time we had...they even lost track of four people and I know ot really upset the pneople! Sawgrass Recreation Park and the Everglades Excursion was interesting but needs more training and customer service! Stingray City was an ok excursion but there are just too many people on those boats and it makes for a long, stressful, and tiring day. Smaller groups would make that experience so much better! The Turtle Farm was awesome! We chose to have our bags picked up by 10:00 the last night and the were checked onto Dallas from that point! We didn't mess with them until we arrived at our destination! What an awesome program! We highly recommend this one for sure! The photo package we bought which included all the photos the photographers snapped, is a really good deal. You just have to communicate with the photographers and ask for photos and poses you want in particular! Read Less
Sail Date: December 2017
I choose to cruise because I knew it will be a quiet one, 9 days in the middle of December only quiet people will book that sailing. I was as I expected. I dance every night in empty salons all for me. Sometimes feels as if I was ... Read More
I choose to cruise because I knew it will be a quiet one, 9 days in the middle of December only quiet people will book that sailing. I was as I expected. I dance every night in empty salons all for me. Sometimes feels as if I was the only person on board. Amaizing, I do not need people to feel great. Thshows were excellent. Food ⭐️⭐️⭐️⭐️ Canyon Ranch Spa Is nice as well as their employee except management and front desk girl, such a lack of costumer service education. An employee at the Sauna, Alicia told me with a disgusting gesture that my body stink alcohol, I do not drink alcohol at all I was drinking lemonade from the cafeteria and on my body Chance by Chanel. When complain to the front desk about such an insult I was told SORRY, I insist that way of a sorry was not enough and the manager (over the phone never came to talk to me personally) she say SORRY too, it was the night before arriving to Fort Lauderdale, and I let it go of my mind, after all I was very happy with my vacation. My room attendant Piedade was very profesional and polite. Leo at the restaurant such a nice guy very attentive to our needs and preferences. The swiming pools very clean. The whole vessel is very well taking care of. Read Less
2 Helpful Votes
Sail Date: October 2017
Wonderful itinerary. This was our 4th cruise on the Silhouette and the experiences are consistently excellent. Entertainment and food was excellent. The food in the main dining room was so good that we decided to bypass the specialty ... Read More
Wonderful itinerary. This was our 4th cruise on the Silhouette and the experiences are consistently excellent. Entertainment and food was excellent. The food in the main dining room was so good that we decided to bypass the specialty restaurants. However, portions are very small. The lobster tail dinner consisted of one lobster tail. However, more were available if requested. Any time dining was great . No waiting. Our waiter Francisco and assistant Putu were outstanding. Our room attendant Neideson was one of the best we’ve ever had. Production shows were good. Outside entertainers were excellent, as as our cruise director Sue. The ship is getting a little tired looking and should probably be refurbished in the next few years. All in all, this cruise was wonderful. The embarkation was very quick. We were on the ship within 5 minutes of our arrival. Debarkation was also very quick and organized. We will definitely be back. Read Less
Sail Date: April 2017
Love TAs never visited Amsterdam. Check in at FLL pier was easy and quick. Room was ready by 1pm. Ship was in pristine condition. Dined nightly in Blu. Friendly staff and good food. Luncheon buffet had many choices all were very good ... Read More
Love TAs never visited Amsterdam. Check in at FLL pier was easy and quick. Room was ready by 1pm. Ship was in pristine condition. Dined nightly in Blu. Friendly staff and good food. Luncheon buffet had many choices all were very good including the daily themes. Crossing was calm seas. Daily lectures very informative. Have booked the Silly again in Nov. for the TA from Rome. Captain Kefetsis was the life of the party, always joking and mingling with the guests. Room steward, Mario, was like a ninja. Room clean and ready at all times, ice provided for wines etc. The band, Casablanca was terrific. Weather crossing was cool and had several days when sitting outside was too cold. Ports of Brugges, Lehavre and Lisbon were perfect. Days sunny and temperate. Spent 2 days in Amsterdam. Loved the canal cruises there. Disembarkation was quite fast and customs check was non existent. The Silhouette is our favorite ship. Read Less
1 Helpful Vote
Sail Date: April 2017
We chose this cruise because of my adult daughter and grandson wanted to dive in Cozumel And Grand Cayman. We had a wonderful time, the ship is beautiful, food was delicious. In fact, our waiter and assistant maitre made sure my husband ... Read More
We chose this cruise because of my adult daughter and grandson wanted to dive in Cozumel And Grand Cayman. We had a wonderful time, the ship is beautiful, food was delicious. In fact, our waiter and assistant maitre made sure my husband had an extra vegetarian menu. The cook made special vegan meals and a delicious vegan chocolate cake for dessert for him. I think people are becoming a little more health-conscious, especially the younger set and it's great that celebrity is aware of this. Embarkation went smoothly and fast and they arranged for my grandson to leave a day earlier for a small fee. We have been to all these ports before, so we enjoy the ship experience as much as the ports. Always something to do, even if you don't go ashore. We are looking forward to cruising to the Baltic again in July. The Scandinavian countries are all beautiful and St. Petersburg is something everyone should see at least once. The only negative for this cruise was that I was disappointed in the towels. Although we were in concierge's class, the towels were "paper thin". Read Less
4 Helpful Votes
Sail Date: November 2016
We are relative neophytes in comparison to other cruisers with this being our 6th. I must say that our first experience on Celebrity was near perfect. The pluses are: 1. the personnel who are courteous, knowledgeable, available and ... Read More
We are relative neophytes in comparison to other cruisers with this being our 6th. I must say that our first experience on Celebrity was near perfect. The pluses are: 1. the personnel who are courteous, knowledgeable, available and kind (our cabin steward Danny was on his last trip of his contract and you would have though he was fresh onboard - amazing). 2. Dining in Cuvée was a strong A- with wonderful staff and slightly above average food. 3. The ease of navigating the ship (wonderful maps and floors that go all of the way from back to front). 4. While we at 50 were among the younger on the ship, our fellow passengers were kind, interesting and positive in their approach and conversations. 5. Star in the wine bar was absolutely amazing and incredibly knowledgeable and ready to share her experience and our drink package covered many of the wines by the glass (also, the $20 for the tour around the world one afternoon was quite a bargain and very entertaining. 6. The entertainment was the best that we have seen on a cruise ship. We love all types of music and appreciated running the gamut from Motown to Broadway. Loved the humor being injected and that the cast could display their personalities versus playing a "part" in every production. Areas for improvement include: 1. The appetizers for the concierge class are very poor. Most need a cracker but none was offered all week nor was a fork. If you wanted to eat something, you had to balance it on the offered knife or eat it with your fingers which is fine for olives but for cheese spread and the likes it was impossible and unappetizing. (Just discontinue this or improve it.). 2. Leaving the ship was incredibly poorly planned. I am fine with waiting as long as it takes but waiting to get into line to leave and waiting to get into the line that gets into the line at customs is a little tiresome. The weather was lovely but if it hadn't been, the hour plus that we stood under a tarp could have been very uncomfortable then to only get inside the building and get in line to pick up your luggage and another line to go through customs (yes this last is necessary but the prior 3 are not). Again, it's not the amount of time that it takes to get 3000 people through customs. It is what appeared to be the complete lack of planning and direction. 3. Continual upsell at the spa for each treatment is a little much. The cost of the treatment is more than sufficient. I would take this cruise again any day but would just wait on board until I was the last one off and would certainly forego the extra costs for Concierge level. See you soon Silhouette! Read Less
Sail Date: July 2016
From the beginning to the end, everything turned out to be amazing -- activities, shows, dinners, on-shore tours, ballerinas, attendants, guest colleagues... We had a lot of fun and met a flock of new friends. In one of those days Mother ... Read More
From the beginning to the end, everything turned out to be amazing -- activities, shows, dinners, on-shore tours, ballerinas, attendants, guest colleagues... We had a lot of fun and met a flock of new friends. In one of those days Mother Nature didn't help much (when it got to visiting St Petersburg) but, nonetheless, and under a cold mild rain, it was great to be there even so. Got to get back there someday though! A special and very important (huge) "detail" was that the whole crew personnel who took care of us -- room attendants, chefs, waiters, helpers and sommeliers, not forgetting the house musicians and other people servicing around -- was incredibly nice and actually treated us like kings and queens. Thanks to them our cruise was increased with tender care and all of those small little daily amenities that added up to a feeling of safety and tranquility: exactly what we needed to soothe our hectic life of "workers enjoying a period of rest". Well, after all that, we hope to see them on our next vacation, already programmed for 2017 with Celebrity Cruises. Thank you too! Read Less
8 Helpful Votes
Sail Date: April 2016
The Signature Shakespeare and Scandanavia cruise was brilliant. We embarked from Southampton and it was all very easy. The queues weren't bad at all. The safety demonstration was simple to follow and we didn't even have to ... Read More
The Signature Shakespeare and Scandanavia cruise was brilliant. We embarked from Southampton and it was all very easy. The queues weren't bad at all. The safety demonstration was simple to follow and we didn't even have to go on deck. Our room Aft-View Extended Balcony staterooms feature a larger balcony for more lounge-around room, two twin beds (convert to a king) and a single sofa bed, sofa and coffee table, desk and seat, and a full bathroom with shower. The food on board was brilliant especially the Grand Curve restaurant. We had wonderful food. The ocean view cafe was also good for lunch. We liked the Spa, pool and gym. My wife went to a wonderful yoga class. We liked the extra events put on by Paul the cruise director. We went to the 70's night in the Atrium. We thought the entertainment was exceptional especially the main theatre. we saw Life and the singing and dancing was brilliant. The main theatre looked like a West End theatre. We also enjoyed the Shakespeare events including Doctor William Heller's lectures on Hamlet and Words, Words, Words and Shakespeare and Science. The Shakespearian actors were also great. The roamed around in costume and spoke to us all. We loved Cassandra Hodges, Simon Kingsley and James Stone. We saw Cassandra in a play in London recently called Antigone (one to watch). We enjoyed the shopping onboard and my wife bought Micheal Kors handbag in the sale. We would recommend Celebrity to our friends. Great service, clean and classy. It is expensive but worth every penny we thought! Read Less
Sail Date: February 2015
We had cruised the transatlantic on the Silhoutte in April 2013 under Captain Dimities Kafetzis and we had a wonderful experience - fabulous crew and service. This time a short caribbean cruise with a different captain and crew and a very ... Read More
We had cruised the transatlantic on the Silhoutte in April 2013 under Captain Dimities Kafetzis and we had a wonderful experience - fabulous crew and service. This time a short caribbean cruise with a different captain and crew and a very disappointing experience. This ship has definitely gone downhill since April 2013. Service in our Aqua class stateroom left a lot of be desired - it took until day 5 to get our breakfast order correct and breakfast on the balcony is a biggie for us, trying to get ice for our drinks was difficult (we only tried once as a result). We were oversold on drink orders at bars without being told until the bill arrived, short pours at one bar until we complained. A big percentage of the servers at the bars and the OceanView looked really miserable and looked like they would have rather been somewhere else - and that was reflected in the service and attitude. We talked with several of our fellow cruisers who also had similar disappointing experiences, so we know it was not just us. So this was the worst cruise we have had with Celebrity and this was number 5 or 6 and we are dedicated Celebrity cruisers as a result of this previous experiences. We had met with the future cruise director on board this time to book another transatlantic on this boat but after a few days of poor service and attitude on board we changed our minds. Fortunately Blu and Murano had the usual excellent food and service so that salvaged the cruise for us. Luckily we were not in a suite or we would really have been upset with the whole experience. We use the fitness centre a lot and the equipment is now in poor state of maintenance. On the ellipticals and the treadmills, the touch screen controls don't work on most of the units, the media centres don't work on most so you can't watch TV while you exercise and on one elliptical that I was on, none of the controls worked - touch screen or manual. So, they are definitely not maintaining the fitness centre equipment. Now we are left wondering if this deterioration in service and attitude is restricted to this ship or happening across the Celebrity line. So, our future cruise bookings are on hold until we figure this out. Read Less
Sail Date: March 2014
This was our seventh cruise, third on Celebrity, and the largest ship we have sailed. We expected to feel more crowded, but in fact, there were plenty of relaxing and open spaces to explore on the ship, and many we did not have time to ... Read More
This was our seventh cruise, third on Celebrity, and the largest ship we have sailed. We expected to feel more crowded, but in fact, there were plenty of relaxing and open spaces to explore on the ship, and many we did not have time to fully utilize. We started our vacation by flying from Newark to Key West the Thursday before we sailed. We explored the Keys on the drive to Ft. Lauderdale and had a rental car without a drop-off fee (Hertz). After brunch with some friends in Ft. Lauderdale we drove to the airport, dropped off our car, and took a cab to the ship and walked right on at 1:30 pm. Our cabins were announced as ready when we boarded. As part of the Sam Adams Beer package, we had an Aqua Class cabin, 1575, mid-ship, deck 11. The cabin has a good layout, a balcony that served us well, plenty of head-room, the bathroom is larger, and shape of the shower and shower jets/shower head are a treat and spa-like. There is a canape service in the afternoons, and daily fruit, tea, bottled water and flowers delivered to the room that are a cut above. The one drawback to these cabins is the arrangement of storage space. The over-the-bed storage is awkward, and other cubbies that we found on the Celebrity Summit are missing, and...we missed them. Our steward Michelle was outstanding, friendly and ever-attentive. Our Meet & Mingle was Monday, at 10:30 am. Plenty of food and beverages, and attended by at least 35 Cruise Critics. The Cruise Director, Damien, and Hotel Director Christophe, were sociable, and stayed to speak with our fellow critics. We ate in Blu, Quisine and The Lawn Club, The Grand Cuvee (lunch), Cafe al Bacio, and the Oceanview Cafe. We found the food to be of good variety, nice quality and great abundance. The bakery was especially fresh and delicious. One of the only dining drawbacks is that seating was noticeably tight, and though it made for nice conversation, it did not allow for any diversity in the experience of dining--especially at a premium price. On more than one occasion, we felt that we were seated in waves to be served in larger numbers, and might have been more satisfied with traditional seating times at big tables than in small tables waiting for other small tables right next to us to fill up. Or, the first courses were delivered smoothly and were timed well, and then there was too much time before the next course. We are not sure that Celebrity's answer to Norwegian's Freestyle Dining measures up, and might try different dining arrangements on our next Celebrity cruise. Entertainment on board was varied, and a good experience was enhanced to great by the spaces made for the musicians and bands (which were of a high quality to begin with). The theater is Broadway style terrific, the central lobby allows for listeners to sit on multiple decks in varied seating spaces, and the smaller venues had comfortable seating and well stocked and staffed bars. Of course the most unique experience is the ability to listen to music while sitting on the lawn. We took a bicycle tour of San Juan (booked through the ship with Rent the Bicycle), a sail and snorkel in St. Kitts/Nevis (booked with fellow Cruise Critics) and a bus tour of both the French and Dutch sides of St. Martin/San Maarten (booked by us with Bernard's Tours). Each tour delivered better than expected--and we feel we got what we paid for and more. We participated in the Sam Adams Beer Cruise events that could only be booked through Cosco Travel. We attended a Sail Away Social in the Quasar Lounge, two tasting events in Tuscan Grille and a tasting and lunch in The Lawn Club. There was an additional add-on tasting at Michael's Club. We cannot say enough about Meagan Anderson of Sam Adams. Her knowledge, enthusiasm and ability to engage the whole room made the Sam Adams interactive events entertaining, educational and satisfying. One of the only disappointments in the cruise was disembarkation. We were not called to leave the ship until nearly 50 minutes after the time we were scheduled to leave, and then there was a standstill in the line for Customs that lead to an hour's time between leaving the ship and getting through Customs. If we had a plane to catch we would have been in trouble. Final thoughts: The Silhouette is a gorgeous, well-maintained, well-laid out ship. The crew prides itself in being ranked number one in the fleet for friendly customer service. Some of our other highlights were barbecuing our own meal with the staff in The Lawn Club, The Q&A with the Captain who gave one of the better management lectures we have hear, and should be a mandatory session at Celebrity, our tour of the galley (arranged by event coordinators for Sam Adams Beer Cruise). It was very nice to be able to attend Catholic Mass during a seven day cruise--nice space was offered for it. Last but certainly not least, was a Cruise Critics Wine Tasting get together. As you can tell, we really enjoyed our week on the ship, and would definitely sail on the Silhouette again. Read Less
Sail Date: September 2013
We have sailed Celebrity several times, and every cruise we believe that things could not possibly get better, and yet each next cruise, somehow, they do! The Silhouette, the 2nd newest Solstice Class ship, though clearly a Solstice ship, ... Read More
We have sailed Celebrity several times, and every cruise we believe that things could not possibly get better, and yet each next cruise, somehow, they do! The Silhouette, the 2nd newest Solstice Class ship, though clearly a Solstice ship, seems somehow to be a cut above it's predecessors, though it's hard for me to put my finger on exactly why. I personally love that the Corning Glass Show has been replaced with the Lawn Grill - the fee is minimal and though we personally did not eat there as, simply put, with so many ports of call, there was very little time to do all that Silhouette has to offer - we met many many guests on board who were raving about their experience and returned several times to the Lawn Grill, enjoying the fun, camaraderie, party atmosphere, and excellent food. I also love the addition of The Porch, on the same deck as the Lawn Grill - another low additional fee restaurant - the location frankly was always screaming for The Porch to be there - a stunning spot to sit, have a light meal, the ocean at your feet - quite beautiful. We are also thrilled that Q-Sine has replaced Silk Harvest - this is the case on the Millennium Class ships, but Silhouette and Reflection, to my knowledge, are the only Solstice Class ships that have Q-Sine. We LOVE Q-Sine, having first eaten there on Summit. Q-Sine serves delicious, inventive, exciting food in a highly stylized tapas-esque manner. I believe that Q-Sine is the brain child of chef Jacques Van Staden, created as a key addition to Celebrity's evolving culinary vision, and we are very excited about it. We ate in Q-Sine twice on this cruise - it is our favorite specialty restaurant, as we personally find Murano and Tuscan Grille, though the food is very good, to be a bit too traditional and frankly, almost passé. I think that Celebrity has an eye to the future and realizes that a new generation is coming up - lines like Cunard and Holland are geared to a clientele 'of a certain age', but Celebrity seems to be focused on the younger set, or at least, the younger at heart set, who are upwardly mobile, have refined sensibilities - those that are more of the "foodie" generation, who enjoy more than a slab o' meat and some boiled veg. To that end, Celebrity has instituted a new certification, "SPE Certified", for certain of it's dishes in Aqua Class and in the Main Dining Room - on Silhouette, that's the Grand Cuvee. The SPE certification ensures that the dish is the ideal portion size, low in sodium, low in processed ingredients and saturated fats, and takes into account seasonality, sourcing - and makes sure it is delicious. On this cruise, we ate in Grand Cuvee on the Select Dining plan, and I chose primarily SPE dishes and found them to be fabulous - in fact, this cruise in particular, I found all of the food to be the best I've had on Celebrity - I am assuming this is due to the work of the Executive Chef Anthony Wilson on board, and his collaboration with the head of dining for the line, Chef Van Staden, John Suley, and other head chefs - from our experience on Silhouette, innovation is afoot - the food quality was exceptional - my husband and I were both very aware of that - we are already Celebrity fans, but the food was definitely kicked up a few notches on Silhouette - more modern, creative - we were very pleased. All that said, and I could say more positive things about the food in the restaurants - we were not happy with the room service. Not sure why, but the breakfast menu is very limited, pared way back from the last time we sailed non-Aqua class - no pancakes, no waffles, not even oatmeal on the menu! For eggs, you can only choose scrambled or an omelet - again, on the printed menu. In order to go 'off the reservation', I called, and on the phone, I was able to order oatmeal and pretty much anything else that I wanted - but, you have to make a call. Clearly, the room service model is being streamlined for efficiency of the overall operation, but the guest definitely suffers - however, if you call, you can get what you want - those that ask, get. The Cruise Director, Lisa Richard and her direct report, Tyler - both from the USA - are quite possibly, in my experience, the most entertaining activities duo in the Celebrity fleet. Their daily morning film on the Cruise Director channel 2, outlining the highlights for the day, was hysterical. I often had to watch it several times as I was so engrossed in their antics, that I missed what they were saying. Lisa generally plays the Dean Martin role to Tyler's Jerry Lewis, with great success! The activities team as a whole was very good - being that the cruise was so port intensive, and we were off the ship far more than we were on, we did nevertheless manage to participate in several activities such as lawn game competitions, trivia, and poker - my husband played lots of poker - OH, and that is another uptick regarding Silhouette - on Silhouette, every night, there was a dealer poker cash game, with actual cards, not the machines and an actual human dealer (sorry, you can tell that I don't play, my terminology is all off!). He loved that, and it was something that was missing on the other "X" ships we have sailed. We also enjoyed the Battle of the Sexes at 10pm in Sky Deck 14, loads of raucous fun! My husband in fact led the charge for the men, picking Tyler up in his chair, throne style, and parading him around the room, clearly giving the men a competitive edge in the game! The entertainment provided by the Silhouette Production Staff performers was outstanding, and there were more of these performers than on our other cruises - yes, the standard 4 singers, but there were more dancers, more acrobats - we lost count, frankly, and we started to get confused because some of the dancers were also the acrobats. There did seem to be 2 acrobats that were exclusively only acrobats……anyway, yes, talented to the max, for sure. All of the productions done by the Production Staff were excellent, like the Masque Theme Party in the Grand Foyer, which included the Activities Staff - very fun and well done - and of course the main shows like the Broadway production and Velocity. We were not so enthused over the specialty acts that were brought in. We found them to be just ok, not as exciting as on prior "X" cruises - with the exception of the magician, Brett Sherwood - he was terrific. For the first time, we sailed in an aft cabin, and absolutely loved it. We were on the 8th floor. The only downside was that it is a VERY LONG WALK from the elevator or stairs to the aft cabins! One must plan accordingly, as you can't just casually 'run back to the room'! Still, the views we had from aft far outweighed the downside of the extra long walk. Being aft negates the wondering about hmmmmm, is the better view on this cruise starboard or port……..being aft, you see it all. We loved our sail away from Venice on our own veranda since we could see in all directions, both sides, straight ahead, all from the privacy of our veranda. BTW, we had sailed out of Venice once before and had enjoyed the gorgeous gala event that Celebrity makes it, by piping in Venetian-esque music, such as songs sung by Andrea Boccelli and Sarah Brightman - for your first sail away from Venice, you don't want to miss that, but since it was our second, we very much enjoyed the privacy of our own aft veranda. Our steward was very good, a request to him producing our desired pillow request. This was not Aqua Class, so no proverbial so called phantom pillow menu, but those that ask, get. We also had two nights with towel art - yes, I love towel art, and I was not disappointed! The captain of Silhouette, Captain Alevropoulos, was exceptionally available - he was not at all stuffy, in fact to see him in the Celebrity game show, "Liar's Club", a version of the game of Balderdash, well, that was something to see! First, the captain generally does not participate in this, but this captain was very dynamic, social and accessible. One night we were dining in Q-Sine, and he came in and stopped at each of the tables to greet the diners and yes of course, I had my husband take my picture with him! We are members of the Celebrity reward program, Captain's Club - I am an elite member, so my husband and I enjoyed gratis cocktails and appetizers in the Sky lounge every night from 5-7pm. The 90 minutes of free internet is particularly useful, not to mention the free bag of laundry. The Captain's Club hostess, Donna, was extremely lovely. All of the Elite events I thought were very well run. We especially enjoyed the wine tasting as the sommelier was dynamic and got everyone to participate actively. We also were invited onto the helipad for the sail away from Dubrovnik - a select number of guests are invited to the helipad for certain notable sailaways, and we were very happy to have this pleasure. And also for the first time, we were invited to dinner at the Captain's Table, hosted by two of the senior officers on board. Eight guests are invited, and I can't say enough about what a lovely experience this was. I do hope that in the future, we receive that honor again. I will do a brief review of the ship's shore excursions that we took. On our own, or with private tour companies, we explored Venice, Malta, Capri (from the port of Naples) and Rome but the rest of the ports we did with a Celebrity excursion. Koper, Slovenia - KR13 Best of Ljubljana: Walking Tour, River Cruise & Lunch 7 1/2 hours We very much enjoyed this tour - our guide David, who looks exactly like Matthew Perry from the TV hit show "Friends" - and he has often been told that - was outstanding, lots of information throughout the tour. He is dynamic and extremely well informed. Upon arriving in Ljubljana, a bathroom opportunity is presented before the tour formally begins. It was raining rather heavily for the walking tour, so it was not as extensive as it might otherwise have been but it was still quite good. Lunch was at the Sokol restaurant - a traditional Slovenian restaurant where the staff wears local folk costumes. The food was very good, turkey with outstanding mashed potatoes made with caramelized onions, but the apple strudel was the highlight. The river cruise was very nice, and we had 1 1/2 hours to explore Ljubljana on our own - a non-touristic city, beautiful, clean, lots of markets to explore. The bus driver on the way back to the ship played a mix of local pop and traditional music, things that the people of Slovenia listen to every day - a nice touch. Ravenna, Italy - RV25 Ravenna & Bologna 9 hours Bus directly to Bologna which is a bit of a drive, but the tour guide was excellent, so she made the time pass quickly. Upon arriving in Bologna, a bathroom break comes first before beginning the tour. Bologna is a beautiful city, especially the parts that we explored, not touristic. A highlight is the Basilica di San Petronio which was to have been larger than St. Peter's in Rome until the Pope got wind of it, but you'll learn about that on your tour! Lots of sites, refer to the official Celebrity description, including the twin leaning towers of Bologna. Lunch is at the Cantina Bentivoglio where we were served the best lasagna that I personally have ever had - pasta as thin as parchment, super al dente! You can take a photo with a nonna-esque woman who is rolling out all of the pasta by hand. We got 90 min on our own, before lunch, to shop and explore the beautiful markets, to visit some of the sites such as the leaning towers on our own, or to simply get a cappuccino in the square. The drive to Ravenna is short. The mosaics in the Basilica di San Vitale and the Mausoleum of Galla Placidia are impossible to describe and an awe-inspiring must to see! The guide walked us through, providing excellent commentary, a memorable day. We had only a short amount of time in Ravenna to jump into a gift shop, only about 10 min. Split, Croatia - AT42 Krka National Park & River Town of Skradin 7 hours Note: Make sure you bring kuna! Even though Croatia is now part of the EU, they do not take Euros - the shops at the falls, and there are several, are in fact on the militant side about ONLY accepting kuna. Before joining the EU, they used to accept Euros, kuna, even dollars, but now, only kuna. Our tour guide, Ivo, was not cut from the traditional tour guide cloth of the warm and fuzzy variety, but he was kind, informed and witty - his is a dry wit. He had a challenge at the national park, when a few guests came up missing - apparently, the guests that were missing did not understand English, didn't know or, we learned, care very much, about the meeting point, and so they missed the river boat ride to Skradin. Our guide was able to hook them up with a cab to Skradin to meet us at the restaurant (though, the restaurant was so bad, they should have just gone back to the ship, but no, that would have been way too far!). So, my point being that our guide was very capable - there were 44 of us on this excursion, and he was alone, having to deal with the lost members as well as get us all onto a river boat, then walk us through the town of Skradin and to the (awful) restaurant. This tour would have been fabulous if not for the restaurant, but, don't let that dissuade you as by the time you take this tour, maybe if I complain enough, the tour operator will contract with a different restaurant! The National Park itself is beautiful, not to be missed! The walk through the park on a wooden plank path, over many and various small waterfalls, gorgeous vegetation, and then, the huge falls, the main event so to speak, the Skradinski Buk Waterfalls - stunning! You can bring a bathing suit and swim in the natural pool at the base of the falls, lots of people were doing this, though not from our tour. You explore the falls and the park on your own, though, so there is plenty of time to swim if you like. Upon arriving at the park, we got approximately 90 minutes to explore it all on our own, and that is enough time. After our 90 min exploring Krka and the falls, we took a riverboat to Skradin - this was the part of the tour when the guide realized that several of the guests had not shown up at the meeting point. It's a scenic boat ride, and the town of Skradin is beautiful - but very sadly, there is no time to explore it. However, if your restaurant is Restoran Visovac, then ditch lunch and explore the town on your own. Eat lunch somewhere else, trust me!! Ask your guide what time the bus is leaving and meet the tour at that time - seriously, because the town is super charming and it was so sad to miss it, especially since we were stuck at such a horrible lunch spot. We were fed a "traditional meal", supposedly, but the turkey, or was it chicken, was leather dry and the veg they gave us was OBVIOUSLY frozen. The potatoes were simply boiled - not roasted, just boiled. Oh, and the dessert - a frozen chocolate cake very much like Sara Lee, I'm not kidding you. A huge disappointment, and only the 2nd bad lunch I have ever gotten on a Celebrity excursion and I have taken MANY of them. The drive back to the ship is over an hour, but most people slept on the bus. Maybe if I had drunk the wine served with lunch I wouldn't have minded the bad food so much! Dubrovnik, Croatia DU19 Bike Adventure in Konavle Valley 4 1/2 hours Excellent excursion! Only one other couple took this tour, too bad for those that missed it! Our guide met us at the ship and we took a mini-van to the bike office, which is attached to the winery that we visited at the end for a wine tasting (yes, amazing wines are produced in Croatia!). The bike ride is not strenuous, as the path is through the valley, so it is quite flat. It is rural, scenic, charming, and we had fantastic weather - as we were riding our guide plucked ripe figs from the trees, handing them to us while we were all peddling along! We stopped several times for explanations along the way of vineyards, farms, a house that was full of bullet holes from the war in the early 1990s, a church, fruit trees, etc. The guide brought lovely fruit with him for us for a snack. We stopped at a mill which is also a restaurant, with a fresh water spring - we filled our water bottles with fresh spring water, quite lovely! After the ride, we tasted several wines from the winery and we actually purchased a bottle of Merlotina Merlot, quite nice, and what was nicer was that no one noticed that it was stashed in our backpack when we got back on board so we did not have to turn it in, to get it back on our last cruise day. After the excursion, we asked the van driver to drop us at Pile Gate, Dubrovnik old town - we spent several hours exploring old Dubrovnik, the many shops, Diocletian's Palace - had a fabulous lunch at Konoba Jezuite and then caught the Celebrity shuttle bus back to the ship. Kotor, Montenegro KV70 Baroque Delicacies of Boka Kotorska 4 hours This is a tender day, the ship is anchored close off shore and we take a tender. I do not understand why this tour is titled the way it is - the word "delicacies" to me implies food - a better title would have been simply, "Walking tour of Perast and Kotor with visit to Our Lady of the Rocks", because that's what this tour is about. If I had not read the actual description provided by Celebrity, I would have missed this amazing tour, so I am very glad that we read, as truly, this is a great excursion. From the tender dock, we took a short scenic bus ride to Perast, a beautiful Baroque village where we immediately boarded a small boat to take us out to the island of Our Lady of the Rocks Church. We have a guided tour here and are able to explore a bit on our own. It is a beautiful spot, with a mystical story behind it, you will enjoy it very much. After about an hour here, we went back as a group to Perast where we all went to a charming seaside restaurant for a delicious snack. We were all seated outside, by the water, and were served a slice of the local cake, an indescribable almond cake, a large slice, though I could have eaten three pieces of this for sure - moist and scrumptious! We also could have a coffee or tea, I had a cappuccino - why don't cappuccinos in the USA taste as good as those in Europe?? Then, we were allowed to explore Perast on our own - we had about 45 for this. Gorgeous, small village - stroll the uber scenic seaside walkway and visit St. Nicholas. Then, the bus took us back to Kotor - very close. The guide provided a walking tour of the old town, but we decided to give back the headpieces and explore completely on our own. We spent several hours in Kotor - it is a large walled city, quite ancient, reminiscent of old Dubrovnik, definitely a must-do. After our extensive exploration, we walked back to the very nearby port and caught a tender back to the ship. Catania, Sicily CQ26 4X4 Adventure: Fire & Water 8 hours This is a day spent wholly on Mt. Etna! We truly loved this excursion! Luckily for us, the weather was gorgeous - I have heard that Mt. Etna is often shrouded in clouds, but not today - it was sunny and clear, hurrah. There were only 14 guests who took this tour (I actually don't think more than that can take it, as numbers are limited - yes, I am quite sure that 14 is the max number of guests allowed, and that is the number we had.) Three 4X4 vehicles held everyone - 6 guests in one car, 4 each in the other two. The guide rides in the front car and talks to everyone in the other vehicles through a very effective radio system - she came in loud and clear at all times. The cars picked us up at the pier, and drove directly to Mt. Etna - it is a very scenic ride, once we got out of Catania which is not a desirable destination, as we went up and up and still higher up! Our guide was terrific, very informative and humorous. We stopped at several lava fields, we hiked over the rims of past eruptions. Many of the hikes were quite strenuous - some, not everyone could actually do. The lava rocks can be slippery and the declines steep, so you often have to walk down sideways so as not to have your shoes slip - I myself slipped a few times but the 3 drivers were always walking with us to lend an elbow or strong arm for stabilization. We stopped for a bathroom break at an alpine outpost, Rifugio Citelli - google it - the photos you see are what we saw, yes, it is that beautiful! While there, we had time for a cappuccino and a pastry, cost on our own. The break was followed by more driving to various spots from which to hike, a highlight being a "repel" down into a lava cave, ok so "repel" may be overstating it, but we did have to lower ourselves into a cave, no stairs, using a rope, hand over hand, to go down. Very exciting! Also, since it had been raining for a few days before our visit when the sun decided to come out in our honor, wild mushrooms were growing everywhere, so townspeople abounded - they had driven up to Etna to harvest them bringing their rustic straw baskets - even the drivers were picking them, and then showing them to us - amazing to have portobellos and porcinis growing wild, BIG gorgeous specimens, right there, under bushes, there for the taking! For lunch, we went to the Monte Conca Ristorante - truly delicious! Plate after plate was served to us family style - a plate of beautiful fresh green beans in an herbed olive oil marinade, sweet peppers, olives, tomato bruschetta far above the ordinary, beautiful roasted eggplant, roasted spiced potatoes, several cheeses, a few dishes that I am still not sure exactly what they were, but similar to quiche but much more intriguing and on and on - there was also a very nice pasta dish, but to me, the stars were the many and varied vegetable dishes - so fresh, so expertly prepared! This was an excellent excursion, but definitely not for anyone that has mobility issues!   Read Less
Sail Date: October 2012
I was intrigued with the port-intensive itinerary on this 12-night cruise that departed from Rome and visited Naples, Malta, Ravenna, Bari, Sicily, Croatia, Montenegro and Slovenia and then finishing up in Venice (which makes for a ... Read More
I was intrigued with the port-intensive itinerary on this 12-night cruise that departed from Rome and visited Naples, Malta, Ravenna, Bari, Sicily, Croatia, Montenegro and Slovenia and then finishing up in Venice (which makes for a terrific grand finale!). This was my fourth Celebrity cruise. Last year I sailed with my husband on a 12-night Mediterranean cruise out of Barcelona on the Solstice and loved it. This time it was a 'chick trip' with a friend who loves art, so that was our focus on this trip (along with a LOT of walking). Thanks to our very active, over-200-member Cruise Critic roll call, we joined a group for a shuttle from our hotel in Rome to the port of Civitiavecchia. That went smoothly, and embarkation only took about 25 minutes. We boarded around 2 p.m. and our cabins were ready. We dumped our backpacks, and sped to Bistro on Five for a relaxing lunch at only $5 each. This way we avoided the huge lines and crowds upstairs at the buffet. I hate to let that secret out, but it was not crowded at all in Bistro on Five when we went. The ship is beautiful, the colors subdued. I liked the decor on the Solstice better, but nonetheless the Silhouette is spotless and gleaming in an understated way. Our cabin, a balcony cabin aft portside, was great. I especially like the larger bathroom configuration on the Solstice-class ships. Some things are different on the Silhouette compared to the Solstice. We loved the 'Hideaway' on deck 7. This quiet area is fun and whimsical, and you can get tea and coffee there any time. We saw people there all the time, using the 'nooks and crannies' for lounging and reading. Art classes (crafts, really) are now offered where the glass show used to be. (Art studio). I was excited that Zumba was offered but the venue for it was awful. There is an open area just in front of the Silhouette Theater called 'Celebrity Central' and that is where they held Zumba. There was not enough room for us all in that area, plus I didn't like it that others could watch us jumping around. Later in the week it was moved poolside which was better, but why not offer it up in the fitness center? Who needs gawkers? Another problem was the performances done in the main lobby area which forced us to try and find a spot around the railing to watch the dance contest etc. It would be difficult for elderly passengers or those who cannot stand in one place for long periods of time to enjoy these performances. The Martini bar was very busy the entire cruise and probably the most popular bar on the ship. I enjoyed all the ports of call, and found the Rick Steves 'Mediterranean Ports of Call' and other books helpful for self-guided walking tours. The food, having been slammed in previous reviews, I found to still be excellent. On a 12-night cruise I think a couple hits or misses are to be expected. I figured out that by ordering my steak medium instead of medium well, it came to the table exactly as I wanted it, just a little pink inside. The steaks had great flavor. A couple of the pastas were very bland. However everything else I had was good. The special brunch buffet was amazing with a million choices. It was crowded but seemed quite well organized. I do have a complaint about the service. Obviously Celebrity has cut back on the number of waiters. Some nights in Select Dining at tables of 6, it took two hours to get through dinner. That is way too long. If you get a table for 2, it goes much more quickly. Those tables are still right next to others so you can talk and meet new people that way without the long waits between courses.Getting on and off the ship, even when tendered, was easy. No delays. If you want to get off early, just go get in line for a tender ticket ten minutes before they start passing them out. If you are going off with a CC group make sure they meet you a few minutes before you want to get off the ship; go down and get the tender passes early, and you should get right off. It may have gotten crowded later on. We did have to wait about 15 minutes for a tender back to the ship in Kotor, but we probably chose the busiest time to go back, between 1 and 2:30 p.m. Overall I felt this was a great cruise for the money. We each bought a bottle of wine in Rome to take on the ship (you can bring one bottle per person on board only on the day of embarkation), asked our room steward for a wine opener, and had a glass before dinner the first five nights, which saved us some money! I will definitely travel with Celebrity again! Read Less
Sail Date: March 2012
On March 17 at approximately 11:30 AM my wife and I and friends we were traveling with reached the port in Bayonee . We were on a shuttle bus .Five other buses were lined up and there was confusion as to which bus should leave the initial ... Read More
On March 17 at approximately 11:30 AM my wife and I and friends we were traveling with reached the port in Bayonee . We were on a shuttle bus .Five other buses were lined up and there was confusion as to which bus should leave the initial point to transfer to the buses that would take us to the ship . An hour later we boarded .We were welcomed by a guy with champagne in hand . We were directed to the buffet where we could dine till our stateroom was available . On all previous cruises we had either and outside or balcony cabin ,however ,we opted for an inside on this cruise .In the future we will definitely book a balcony .No complaints about the cabin but not having daylight available was not a good thing . After getting and unpacking our luggage we decided to tour the ship and when we finished it was time to change clothes and get ready for dinner .However ,even though we had written confirmation from our TA that we would be dining with our friends as it turned out we were at different tables . This was rectified prior to the next days dinner . Afterward we went to the evening show which was very entertaining . The next day was the Meet and Greet Party .It was fun seeing all the people that I've posted to over an 8 month period . The following day was a Slot Pull comprised of people from the Meet and Greet and a lot of fun as well. Rather than discuss each of the 12 days I am going to give my opinion of different categories . Dining -I am giving a 4 . I normally drink decaffinated herbal tea with my breakfast at home .On this cruise the only decaf tea available was camomille whereas the caffinated tea was available in about a dozen types . There were times that I could not find an entree to eat . Public Rooms: all were excellent and warranted a 5 . Cabin: Clean ,bed comfortable another 5 Entertainment -I am giving this a 4 .One of the entertainers appeared on a cruise that I was on 4 years ago and had the same act . Fitness Center -excellent and a 5 Shore Excursions -we booked 5 ,one was excellent ,two were good and the other 2 were awful .We had a tourguide who virtually told us nothing and took us to shopping sites . Service :Excellent ,we had a wonderful Room Steward and a wonderful Waiter and Asst.Waiter . Overall we would give our Celebrity experience a 4 .We definitely want to cruise with this line again but this will be very limited as there will only be 2 cruises in 2013 and 2014 from Bayonne ,NJ . We are hoping that Celebrity will not move their fleet to Fla . Read Less
Sail Date: February 2012
My husband and I decided to go on this cruise for our honeymoon. I have been on several cruises, but this was his first. It was a bit of a disappointment. Even though we made sure the cruise line knew we were celebrating a special ... Read More
My husband and I decided to go on this cruise for our honeymoon. I have been on several cruises, but this was his first. It was a bit of a disappointment. Even though we made sure the cruise line knew we were celebrating a special occasion, our waiters were the only ones who ever acknowledged it. We did actually receive a note about a little welcoming event for people celebrating special events, but it wasn't on our door until the morning of, and we didn't actually see the tiny envelope until after the event had passed. Embarkation wasn't as bad as I had expected after reading other reviews. We stayed a few days in Manhattan before and didn't want to pay the extreme cab fares we read about so we took the advice on the cruise terminal website: the PATH train to the light rail. When we arrived at the station we called a cab. The cab that arrived just pulled up. The lady didn't speak to us except to say "Did you call a cab?". We loaded our own bags on top of the rusty spare tire in the back of the extremely old car. She dropped us off a few minutes later and just said the price. (Let this be a warning to you to make other arrangements. We would NOT do this again, but didn't really read many reviews that included how people actually arrived at the terminal.) Embarkation was okay, definitely get there early. The people behind the counter seemed to be fairly disorganized. Almost everything was not where it should be and they couldn't find many people's key cards. Once we got on the ship we went to our cabin, which was supposedly ready. Although it appeared to be clean, the bathroom was filthy, hairs everywhere! We were also missing most of our concierge class upgrades. Our champagne bucked had an old champagne label stuck on it. We just assumed all this was normal since we learned our cabin steward was new. They basically worked out all these issues and our cabin stewards ended up being excellent. The sea days were fairly rough and many people were sea sick. Many people, myself included, had cruised often with no problems until this trip. We were not very impressed with the entertainment. One of the comedians was very good and the shows from the actual silhouette dance crew were good. We though there were too many "guest performers." We were more impressed with the actual ship dance/singing crew than the guest performers. There was one British guest singer that was very good. There wasn't a great deal to do on the ship during the day. Most of the lectures were either about celebrities/hollywood or ship history. We did enjoy the captain's presentation on navigation. We requested early dinner seating but it was unavailable. The problem with the late dinner is that many things go on while you are eating. The only thing that doesn't, which is the performances in the celebrity theater, is moved around. Sometimes you have to go before dinner (non-formal nights), sometimes after at 10:45 (formal nights). We are young, but 10:45 is pretty late to start your evening entertainment when you consider a long day outside, a full meal, and possibly jet-lag. The bars and bartenders were excellent. We only visited a few times but they were excellent. The guest services and ship excursions staff were also fabulous! The food was okay, perhaps not quite as good as previous cruises, but our waiters were great! The buffet situation is a bit better on this ship regarding lines, food quality, etc. They are very pushy with the hand sanitizer, but we didn't really have a problem with that because of all the sickness going around. Library: Very nice. Unfortunately a person with no manners had read the book I chose and decided to tear out all the pages they wanted?! Why not just steal the book if you are going to destroy it like that? It is important to note that ALL announcements are in English, German, and French. There are lots of international visitors on this ship. We encountered quite a few rather rude people on this ship, both American and international. Specialty restaurants: We visited Tuscan Grille and were not impressed. Save your money and eat in the dining room. We did love QSine. If you like trying new things you should definitely go here. Make sure you have plenty of time to enjoy your meal because it will take a while. You will leave very full. It was one of our favorite things from the entire cruise. Summary: Ship: good, could be better since it is that new Cabin: strange and inefficient layout and storage Main dining: fine Specialty dining: definitely try QSine Pools: could be better, but is probably adequate for the crowd Bars: excellent Entertainment: needs improvement Excursions: needs improvement (details below) Ports: fine. Most people know what to expect when going to the Caribbean. I would not get off the boat again in Labadee. Overall: -We regret choosing this cruise for our honeymoon, but we made the best of the situation and enjoyed ourselves at several of the ports and on the sea days. I was really pleased with my Celebrity cruise to Alaska but would have a hard time recommending this cruise to others. We will probably try another cruise line in the future or at least a different itinerary. The crew couldn't be better. They are friendly and helpful and are the main reason we were able to still have a positive experience. Read Less
Sail Date: February 2012
Background: This was our first experience with Celebrity cruises. My wife and I, both seniors, had been on seventeen cruises since 2001; Holland America (2), Norwegian (11), Princess (1) and Royal Caribbean (3), all fine experiences. ... Read More
Background: This was our first experience with Celebrity cruises. My wife and I, both seniors, had been on seventeen cruises since 2001; Holland America (2), Norwegian (11), Princess (1) and Royal Caribbean (3), all fine experiences. However, after sailing the Silhouette, Celebrity will be our standard for future cruise comparison. Embarkation: We arrived by limo at Cape Liberty, Bayonne, NJ at 11:00 on February 10th. Check-in was smooth and we headed for the waiting room. Celebrity had advised us by email the day before that due to a Norovirus outbreak on the previous cruise, not to arrive at the terminal until 2:00 at the earliest since a complete sanitization of the ship was ordered by the Centers for Disease Control (CDC). Knowing that, and also knowing the heavy traffic that can be encountered traveling from Long Island through lower Manhattan to Cape Liberty, we decided to arrive early and wait. Celebrity provided a complimentary snack and bottled water for the wait. By 2:00, the waiting room was full so most decided to do as we did. We boarded at 2:00. The staterooms were not available until 5:00. In the meantime, lunch was being served in The Oceanview Cafe and guided tours of the ship's highlights were being conducted. We sailed at 6:00, only an hour's delay from the scheduled departure time. The Silhouette: The Silhouette is new, entering into service in 2011. The ship is magnificent in size and architecture. Sailing is extremely smooth. Art and sculpture abound. It was spotless. Two banks of elevators provided ease of access to all ship locations. You have to see the architecture to appreciate it. As mentioned, there had been a Norovirus outbreak on the previous cruise. Because of that, the ship was in a sanitary mode. Self-service at the Oceanview Cafe was discontinued, condiments were removed from tables and served by the waiters and the library books were removed. Passengers were advised to wash their hands frequently and thoroughly. The sanitary mode ended a few days into the cruise and self-service returned to normal. We were told the ship had received high marks from the CDC for the sanitization effort. Accommodations: Our stateroom was typical in size to those experienced on previous cruises, small! Storage space was limited for a twelve day cruise. The veranda was also typical in size. The bathroom however, was more generous in size than we've been accustomed to. As Concierge Class passengers, we were afforded some amenities; luxurious bathrobes, complimentary champagne, flowers, fresh fruit and canapes daily, and token gifts. The room stewards were friendly, courteous and efficient. Gone were the indicators on the door for "do not disturb", "make up room", etc. The stewards seemed to quickly learn our schedule and worked around it. There were public areas all over the ship in which you could relax, read, sleep or do whatever you wanted to do. Dining: Meals were served in the two-story main dining room, the Grand Cuvee which seats 1,400. The Oceanview Cafe provided buffet style breakfast, lunch and dinner and was open on a limited twenty-four hour basis (at times, beverages only). There were also several "additional cost" dining rooms which we thought were a bit pricey, and did not try. Meals in the Grand Cuvee were adequate in size, generally tasty and well presented. The room was surprisingly quiet during dinner time. We did not see need to order additional entrees. There was sufficient variety daily. The wait staff was friendly, courteous and capable. We had most of our breakfasts and all of our dinners there. Our "select dining" plan allowed us to have dinners at our leisure and we never had difficulty getting a table for two. We normally lunched in the Oceanview Cafe. There was a wide variety of foods available there; a carving table, sandwich, grill, Indian, Asian, pasta, pizza, salad, ice cream and dessert sections. The food there was quite good. There were other locations where a light breakfast and lunch were available and an outdoor location where a burger, hot dog and fries could be had. The Staff: The ship was commanded by Captain Dimitrios Kafetzis, a veteran master. He was the most unique captain we have sailed with, very open and available to the passengers. His introduction of his staff and daily noon reports were informative and filled with his dry deprecating humor. He was constantly seen around the ship and even conducted a slide presentation on how the Silhouette was navigated. This might have been done to assure the passengers of the safety of the ship considering recent events. His demeanor and sense of humor seemed to have spread down through the ranks of the ship's staff. The Cruise Director, Lisa Richard, also a talented singer, was one of the best we've sailed with, both informative and friendly. Entertainment: Great live music for listening and dancing everywhere. Evening shows were held in the Silhouette Theater. The solo performances of pianist Brooks Aehron, violinist Craig Halliday, singer Lindsay Hamilton and singer/comedian Judy Kolba all received standing ovations. Cruise Director, Lisa Richard also performed. Two stand-up comedians, the Silhouette band, and song-and-dance/aerialist troupe also provided entertainment at the shows. Also featured were soloists and musical groups which performed throughout the day and evening in the public areas throughout the ship. Excursions: We booked excursions at only St. Thomas and St. Kitts. The St. Thomas excursion, a snorkeling/beach combination on a catamaran, was great with a friendly crew, good drinks and nice beach. The St. Kitts excursion, "A Beach Extravaganza" was anything but. Nearly forty minutes of driving on rutted and pot-holed roads to a beach we did not consider an "extravaganza". The complimentary drink was fruit juice. Activities: There was plenty to do, if you wanted to. Two outdoor pools, a solarium indoor pool and hot-tubs were available. Pool and parlor games, cooking demonstrations and other activities, typical for cruises were held throughout the day and evening. A well stocked library, with loans on the honor system, was open at all times. Disembarkation: Celebrity's plan was to allow passengers to request when they wanted to disembark depending upon their travel arrangements. A mailing was issued to all passengers with gathering times and locations to suit their requests. This almost worked if not for a hold-up by INS. In any event, we disembarked close our requested time, retrieved our luggage and moved through customs with ease. However, that's where the ease of disembarkation ended. The situation at the pick-up location was in a word, CHAOTIC! Our limo driver spent nearly an hour trying to locate and pick us up. The combination of people departing and arriving for the next cruise on the same road added to the chaos. If Cape Liberty is to be a viable terminal for our future cruises, the location has to be upgraded. There certainly appears to be enough room at the site to do it. We've had similar experiences previously at the Cape. Otherwise, it's back to Manhattan or Brooklyn. Summary: All in all, a great cruise. What we liked were a beautiful and smooth sailing ship, good food, great entertainment and a friendly, courteous and capable staff. However, we did not consider this a good cruise for families with small or teen-age children. There was no giant water slide or rock climbing wall and we didn't notice a video game room. If not for the pools on good days, we had the feeling that children might be bored. We guessed that seventy-five to eighty percent of the passengers were senior citizens. What we didn't like was minimal; the St. Kitts excursion, disembarkation. We understood that the sanitization mode was a necessary inconvenience. No matter what ship you sail, lounge chair reserving, especially pool-side, is a problem. Passengers mark their chairs never to return. Again, with the number of lounges available, this was only a minor nuisance. Read Less
Sail Date: November 2011
I live in New Jersey, so getting to Bayonne for our November 6, 2011 cruise on the Celebrity Silhouette was a snap. Check-in went very smoothly, and it didn't take for us to get to the buffet for lunch. The buffet was so full of ... Read More
I live in New Jersey, so getting to Bayonne for our November 6, 2011 cruise on the Celebrity Silhouette was a snap. Check-in went very smoothly, and it didn't take for us to get to the buffet for lunch. The buffet was so full of people that my friend and I had to eat outside on deck, where it was absolutely freezing, even though we kept our coats on. But what can you do? I'm sure the people who managed to snag a table indoors were comfortable. It didn't take long after we got to our cabin before I experienced my first let-down from Celebrity. Our shore excursion tickets were not in the cabin. I had sailed on over twenty cruises before (none of which were with Celebrity), and my tickets were always in the cabin. So I had no choice but go to the Shore Excursion desk and wait on line for someone to help me. Unfortunately, there wasn't a line for people who hadn't done a single thing wrong, so I was forced to wait behind people who hadn't purchased their shore excursions online ahead of time the way I did. Here I had purchased my excursion ahead of time thinking that it would save me time on the cruise. That was not the case, as I had to wait for quite a while for someone to help me. My cruise mate stayed in our cabin while I waited on line. Finally David "helped" me. I say "helped," because when I told him that our tickets were not in my cabin, he didn't believe me. He kept saying that it was impossible, that my tickets must be there. When I protested, saying that my tickets were not there, he told me that on every single cruise he has worked, people complain to him that they didn't get their shore excursion tickets, and then he prints up duplicates for them, and they ALWAYS come back and tell him that he was right - the tickets were in their cabin after all. I insisted that they weren't in my cabin. I suggested that maybe my cabin steward put them in someone else's cabin by mistake. David insisted that that was not possible. He kept going on and on and on about how my tickets were in my cabin. He wanted me to come back in a couple of days if I still couldn't find my tickets. I said that I didn't want to. I said that I had already been inconvenienced enough by going to the Shore Excursion desk and waiting and waiting and waiting on line when I hadn't done anything wrong, and I saw no reason to be inconvenienced a second time. David said that he could print up duplicate tickets for me, but there would be a problem if there were two sets of tickets running around. I told him that the only way there could be two sets of tickets running around would be if my cabin attendant had put them in someone else's cabin by mistake. Since David was positive that this did not happen, he suggested calling my cabin steward to see if he had put my tickets in my cabin. I said fine, although if my cabin steward had put my tickets in someone else's cabin by mistake and didn't realize it, it wouldn't solve anything. So David called my cabin steward, and we waited for him to call David back. After he spoke to David, David told me, "Your cabin steward said that he was never given your shore excursion tickets." Vindication! So David finally believed me when I said that the tickets weren't in my cabin. He printed up new tickets for me. So it would appear that the tickets had never been given to my cabin steward in the first place. Except that when I got back to our cabin, my cruise mate told me that our cabin steward had just shown up with our shore excursion tickets. So what does that mean? Does it mean that the cabin steward lied to David when he said that he was never given the tickets? Was it because he was too afraid to say, "Yeah, I was given the tickets but put them in someone else's cabin" or "Yeah, I was given the tickets, but I just couldn't be bothered to put them in her cabin"? Something didn't add up. Our cabin was extremely small, and there were no shelves in the closet. I have always had shelves in the closet on other cruises. A hostess said that it was because the bathrooms were designed by a woman, and the bedrooms were designed by a man. Then she laughed and laughed. We had Celebrity Select for dinner, which was great. It worked great every single night, except for the first night. There were two lines for Celebrity Select diners - one line for people with reservations, and the other line for people without reservations. The first night, people without reservations completely ignored the signs and crowded up the line for people with reservations, who were forced to wait and wait and wait to be seated. But once we were seated, everything was fine. My cruise mate and I loved the food, and the service was great. The dining room chairs, though, were the worst dining room chairs in the world. Not only were they so heavy that it was extremely difficult to move them (to pull them up to the table, and then to push them away from the table after dinner), but if you wanted to lean back against the back of your chair while you were eating, you couldn't, because you would be practically lying down. People who love to sit on stools, where there is nothing behind your back but air, while they eat would have been happy, but no one else. We went to all of the shows during the cruise and enjoyed every single one. I was very surprised that there was absolutely no mention in the daily programs that videotaping and photographing the shows was not allowed for the first six shows, so I saw a lot of people taking photos, even with flash, and recording the shows. For the last six shows, I never saw anything in the daily programs about not recording the shows, but an announcement was made about not videotaping and using flash photography. However, photography without the flash was not mentioned, so I assumed that it was okay. And I still saw lots of people videotaping and photographing with flash. Absolutely no one said anything to them. There was no mention in any of the daily programs about people not being able to save seats for others, so seat saving was rampant. To get to the shows for the "early diners," you had to get there at least a half hour ahead of time in order to find two seats together, because rows and rows of seats were saved. When Paul, the Cruise Director, told two men not to save seats, they said that they were saving them for their wives, and Paul backed off immediately. So when even the CD allows people to save seats, what can you do, other than arrive really early? I attempted to go to an event listed in the first evening, but nothing took place. Breakfast the first morning in the MDR was a disaster. My cruise mate and I were seated with a married couple. The married woman asked for V-8, which was on the menu, only to be told that they were all out of it. She then asked for decaf tea, and was given what they said was decaf tea. A waitress attempted to pour coffee in my cup even though I hadn't said one word about wanting coffee. In fact, I didn't want coffee. My cruise mate and I said that we wanted decaf. She actually made an ugly face at us. Gee, sorry asking for decaf was such an inconvenience! Another waitress eventually showed up and brightly announced, "Coffee!" My cruise mate and I said that we wanted decaf. "This is decaf," she said as she filled our cups. I wondered if it was really decaf. Because if it was, why did she announce "Coffee!" when she came over? Why didn't she ask, "Who wants decaf?" I asked the married woman to look at her teabag. I said that if she was given regular tea, then we were probably given coffee. Sure enough, her teabag said "Tea." When she asked for a refill, she was given a teabag that said "Decaf tea." So they had decaf tea all along, but couldn't be bothered to give it to her the first time. The four of us tried to order eggs, but the waiter tried to discourage us, saying that eggs would take a while. We all insisted on eggs. And it didn't take that long. Gee, why didn't Celebrity warn us that you can order eggs only at your waiter's discretion? That afternoon, I went to listen to a piano performance in the Grand Foyer. It was spoiled by no pianist showing up. I went to Guest Relations, a very short distance away, and I showed my program to the GR guy and asked if I was in the right place. He confirmed that I was in the right place, and he said that he had absolutely no idea why the pianist wasn't there. He made a phone call, and then he told me that the pianist had gotten off the ship. Somehow, the pianist had gotten off the ship without ANYONE knowing about it, which is why he was scheduled to play, and why there was no substitution offered. The GE guy brushed this off as something that happens on EVERY cruise - entertainment is scheduled and doesn't take place. I told him that I had never encountered this on any other cruise. He didn't believe me. I then told him about the event last night which didn't take place. He checked his records and said that it took place more than an hour before I went there. So it was completely my fault that I missed it. I told him that the time in the daily program was different from the time in his records. He did not believe me. So I had to pull out the daily bulletin and show it to him. Then he admitted that the daily program listed the wrong time. Again, he insisted that it is something that happens on every single cruise. We went to breakfast in the MDR on the second morning, and when we asked for croissants, we were told that they were all out of them. We said that we really wanted them, and guess what? They magically appeared! After that, except for a couple of room service breakfasts, the brunch, and the final morning of the cruise, we ate breakfast at the buffet, which was great. But I'm not someone who would say, "Well, if they give you shoddy service in the MDR, you should go to the buffet," because I don't think they should give you shoddy service anywhere! I attended a few trivia contests, and just like on other cruises, the crew did not know the correct answers to the questions. But I can't hold that against Celebrity, because it seems to happen on every cruise that I've been on. In what part of the body is the femur? If you said "the thigh" then you are wrong, because the guy running the contest insisted that it was the wrong answer, and no one could convince him that it was correct. Our sightseeing excursions were excellent. But these were not Celebrity's own excursions, even though I booked them online through the cruise line. They were excursions arranged by the islands' tourism bureaus and offered to Celebrity. On one excursion, we shared the minibus with passengers from Carnival Victory, and on another excursion, we shared the minibus with passengers from Royal's Explorer of the Seas. In St. Kitts, we took a morning and an afternoon excursion, and everything went very well. I just wish that the timing of the other islands' shore excursions had been better, because it was impossible for us to find morning and afternoon excursions that did not overlap (meaning that you couldn't take both of them). The pianist and the other event were not the only events that were suddenly canceled without any substitution offered. At least eight times, my cruise mate and I attempted to see the a Capella group and the strings trio, only to find no show being offered and no substitute show offered. I never came across anything like on my previous cruises. I was talking to people who just loved Celebrity and told them that it was my first cruise with them, and that I was not impressed. They said that Celebrity offers all sorts of extras. Such as what, I asked. The 2-for-1 drinks between 4:00 PM and 5:00 PM, they said. I'm not a big drinker, so it didn't mean much to me (but it might mean a lot to other people). And the brunch, they said. I didn't consider the brunch to be much of an extra, because we had to get our own food (like at a buffet), and there were many lines of people forming here and there and running around, and lines would collide with each other, and everyone thought that his line had the right of way, and there were so many people all over the place that you couldn't even see all of the food that was available. A waiter came over to us with a tray of drinks and asked us if we wanted one, saying that it would cost $6.00. We didn't, and I told my cruise mate that I appreciated his saying upfront that the drinks weren't included. However, afterwards a woman told me that she and her husband were asked if they wanted drinks, giving the impression that they were included, and it was only after they said yes and took the drinks that they were told there was a charge. Paul the CD kept telling us over and over that when we filled out our comment cards, we should give the cruise a good review, so that it would stay in Bayonne. Sorry, but I don't appreciate someone telling me to give something a good review, as opposed to letting me say what I truly feel, especially when it's for a reason that means nothing to me. I couldn't care less if the Silhouette stays in Bayonne. So I gave a bad review to the Shore Excursions dept. (I did not care for David's treatment of me) and the Guest Relations dept. (I did not care for the GE guy's dismissal of my complaints about events that did not take place). I was annoyed that there was only one rating I could give to service in the MDR, because breakfast service was awful but dinner service was perfect, so I averaged it to fair. I wasn't too thrilled with my cabin steward claiming that he was never given my shore excursion tickets and then all of sudden finding them, so that factored into my review of him. Disembarking took somewhat longer than it should have (we were in the last group called), but it wasn't too bad. At least we found our suitcases. I have read about far too many cases of people walking away with other people's suitcases because they just can't be bothered to check, and no one else ever checks. Every time we've gone through Customs, we just walk right through. Even Customs doesn't care if we're walking out with other people's suitcases. Read Less
Sail Date: November 2011
My wife and I are RCCL cruisers and this time we decided to try Celebrity and their new ship, The Silhouette. As we live just outside of Washington, D.C., we wanted to be able to drive to the ship instead of flying. Embarkation: We have ... Read More
My wife and I are RCCL cruisers and this time we decided to try Celebrity and their new ship, The Silhouette. As we live just outside of Washington, D.C., we wanted to be able to drive to the ship instead of flying. Embarkation: We have read many comments about Cape Liberty and the hassle involved. But, to our surprise and pleasure, the check-in and boarding experience was not bad at all. It maybe took 20-30 minutes, and we were on our way to our first lunch buffet!! The debarkation was also fairly painless as well taking maybe 1 hour total. Parking: Since we drove from Washington, we parked in their parking lot for the 12 nights. Again, the parking was very easy and close to the ship. Just beware that parking is $19.00 per day and is paid when you arrive at the lot. They take credit cards so it wasn't a hassle. Ship: The two things that really excited us about the ship, were one, the ship was brand new( still had that new car smell) and two it had a interesting itinerary as it cruised the Southern Caribbean visiting the islands of St. Maarten, Antigua, St. Kitts, St. Lucia, and finally St Thomas. We have never taken a 12 night cruise before, but found the days at sea coming and going very relaxing.This ship is a marvel of engineering, and exceptional attention was paid to detail in its layout and appointments. The public spaces are truly beautifully appointed and there are plenty of places to relax in. They have a cozy library with great chairs and books for quiet reading, or you can go to their new I lounge where they have a mini Apple store with Internet access and Mac Books to use. My wife and I loved the Martini Bar with its frozen counter top. We felt that the drink prices were fair and not overpriced and they always gave us a "good pour". The bartenders were fantastic and would put on a show , pouring 12 Martini's at a time while standing on top of the bar!! The Cellar Master Lounge was a interesting concept with some interesting wines by the 1oz., 2oz, or 5oz pour. All tho We felt that they were overpriced. There also never seemed to be anyone in the lounge the whole trip which made the large space seem wasted, and we didn't want to be the only ones hanging out there. ( it might have been because the age group seemed too old for a wine bar). A big disappointment was the lawn club deck with its porch seating cabanas for rent. We felt it was a waste of space and $120.00 to rent a lawn cabana on sea days was laughable!!!We didn't see anyone use them the whole cruise!Cabin: We were fortunate to have booked a Sky Suite on Deck 12, Room 2122. If you can manage it, this is the place to be. Our room was 300 sq. ft. with a very large balcony. The bathroom was a very nice size with marble walls and floors. It had a full size bath tub with a hand held shower sprayer as well as a overhead rain shower. The room came with all the amenities of a 5 star hotel, including plush towels , plush robes and slippers!The room had a abundance of drawers for more clothes than one could take. Storage was not a problem at all and our 5 large bags were stored under our queen size bed with no problem. Cruising for 12 nights, we wanted to be really comfortable and not cramped and this room exceeded out expectations.Not to mention our 40" flat screen Samsung T.V.!! One of the nicest touches was the " Butler Service" provided with the room.Arlis, our Butler, from Honduras, was most attentive. He would bring us a complete breakfast exactly at the time requested and would set a beautiful table on large veranda when asked complete with fresh flowers.. In the afternoon, he would come by with Hours d'oeuvres as well as with coffee and tea. he definitely spoiled us. He was basically at our beckon call when necessary. whether it was to pick up laundry, shining my 4 pairs of shoes or making sure we Always had ice, cocktail shaker and martini glasses in the room for cocktails!!!( Thank You Arlis!!!!!!) Dining: Now to the unpleasant part of this review. We know that a dining experience is different for everyone, but we felt that the food in the MDR was poor at best and Laughable at worst!! The menu choices were uninteresting, the food tasted as if Salt was the first ingredient. The best meal was the first formal night ( the 3rd night) in which they served rack of lamb.It was a stellar presentation. The next night they served a veal medallions with pasta in which the veal was inedible. When we commented to the Metre'd, he offered to make us rack of lamb again the next night. So the next night when we were served the lamb, it tasted like it was made the day before and was inedible. Needless to say we then opted to have most of the remaining meals in the speciality restaurants.( review to follow) The MDR staff were exceptional in trying to accommodate and please us. They went out of their way to do whatever necessary to satisfy our wants . But there is only so much one can do with mediocre food quality and trying to serve it to 2500 people!! Speciality restaurants: We ate at 3 speciality restaurants, 2 times each, Murano, Tuscan Grill and Qsine We found it ironic that as bad as the MDR food was, the speciality restaurants were 5 star stellar!! They were as good as any fine dining restaurant anywhere in the would and I don't say this lightly!! Murano being their signature restaurant was exceptional in every aspect. A real Gourmet treat. The Tuscan Grill also had great food and presented it beautifully as well as attentive service. Qsine was by far the most novel and interesting. You ordered off a Ipad they provided. you ordered as many courses as desired ( be where that the courses are Huge) so order accordingly. The food and tastes were exceptional as well as the novel presentation. Our waiter Arthr was just fantastic,. His enthusiasm and attentiveness as well as his fun demeanor, made the dining experience. (Thanks Arthr) As noted by other reviewers, Celebrity has a habit of up charging yo on everything! Adding insult to this was, on certain nights word of mouth, would get you a 20-25% discount or a 2 for 1 discount on speciality dining. We found this outrageous. First it says, charge what the traffic will bear and second if you cannot fill the restaurants, Discount them. Not a good policy especially if you paid full price in advance!! As far as activities and entertainment goes, we agree with other reviewers comments , so we wont repeat them here. Passengers: This was the biggest surprise to us. it seemed that 90% of the passengers were either very elderly or Europeans, almost no young people.( nothing against Europeans....:--)). My wife and I felt as if we were the youngest passengers on the ship( and I am 60!!!..LOL) Spa: The Aqua Spa was a very relaxing experience considering 7 days at sea. The treatment rooms were nothing short of 5 star and the staff very accomplished. If you get a chance book a treatment with "Ace" and "Emma", they will put you into "orbit". ( A big Thank you to them)!! Be prepared to spend Alot on the treatments. The Persian Garden relaxation room was very nice, but was jerky. The steam room (co-ed) was in there and unless you were a Aqua class passenger, you had to pay $20.00 per day pp to use it. Another unnecessary up charge and expense. The fitness center was first class with all the equipment one would expect from a full service health club. and it was usually not crowed. In Summary: My wife and I had a most enjoyable vacation. It's unfortunate that a upscale line like Celebrity chooses to nickle and dime passengers to death with up charges. and the most disappointing was the MDR food. With so many cruise lines to choose from and so many new ships competing for your business., Celebrity needs to rethink their pricing structures and quality of food. If anyone has a question about this review or of our experiences on the ship, feel free to contact me by e-mail. Read Less
Sail Date: October 2011
Last impression: as we left our room to disembark three or four crew members were walking down the corridor and at least one was smoking. This reminded me of a few other experiences I had with inappropriate behavior on the part of a ... Read More
Last impression: as we left our room to disembark three or four crew members were walking down the corridor and at least one was smoking. This reminded me of a few other experiences I had with inappropriate behavior on the part of a partially trained crew. The ship and crew are new and my previous experience with Celebrity convinces me that they will get a lot better. Both the Captain and Cruise Director rotated off the ship during our cruise so this may have contributed but I'd have to say that in the area of entertainment, we were shocked at how good it was, especially the ship's productions. Lots of folks will tell you that Celebrity isn't as good as other cruise lines in this area, if so; the other guys must have gotten a lot better. Based upon some of the earlier reviews we expected problems with unruly children, smoking all over the ship and lousy food in Rome. Other than our unfortunate experience while leaving the ship, none of this was accurate. The food in Rome was different but quite enjoyable. The dollar is and has been weak for some time. Hotels and restaurants are roughly twice what they would be in the USA. Although not as pronounced as our experience living in Europe in the mid-80s, we have devalued our dollar to improve our balance of trade. In Rome, we did something we haven't done in years--ate fast foods. As a point of reference, two Whopper combo meals came to approximately USD 30.00. Some previous reviewers complained about Europeans. Not a good move in my opinion. Although I didn't feel all that welcome in Palermo, Sicily the Roman's were wonderful. That goes for Naples and the folks we encountered along the Amalfi Coast. Last February on the Millennium, the ship was about half French Canadian and European. Simply a great bunch of people. We are heading to Disney World mid-December and expect to encounter many more wonderful Europeans and why not? Compared to the Euro zone, America is on sale. Last February, the food knocked our socks off. Just prior to that cruise we had been on Holland America and Princess and felt their food was very good too but not comparable to the Millennium. Overall the food on the Silhouette just wasn't as good. Considering the diversity of the passengers, it is probably a challenge to satisfy everyone and the deserts especially were designed for European tastes. Neither of us really cared for the food in the Ocean Cafe but it did range from good to excellent in the Grand Curvee Restaurant (MDR). Don't miss out on the Lawn Club Grill. It may sound like work but fun would be a better description. If you are a fan of Reggae music, let the chefs know. Might even be a good idea to let them know that you are purists and not big Jimmy Buffet fans. They'll change the music and you'll experience a party that money simply can't buy. We recommend that you dine there the first night or two of the cruise before the word gets out. Perhaps the best part of our cruise was the room. This cruise was a spur of the moment decision so we booked the cheapest balcony cabin we could find and didn't expect much. Simply the best designed cabin and bathroom we've experienced to date. I had a really bad experience in their computer lounge. The lines were very long the first few days to sign up and I made the mistake of trying to do it myself by going to a vacant computer and swiping my card. It worked to get me on but I couldn't figure out how to log off. They had a card by each PC that explained how to log off but as a non-Apple user, it made no sense to me. The bottom line is that their internet service isn't user friendly otherwise there would not have been such long lines. I asked a couple of people in line if they could figure out how to log off and none of them could figure it out either. Not wanting to jump the line, especially in a situation where the place was crowded, service poor and passengers irate, I called the ship's customer service desk and explained my dilemma. Despite my gentlemanly behavior, that's when all hell broke loose. An assistant manager came flying towards me screaming, pulling the phone from my hand and yelling that there was no problem with their system and I just needed to follow the information on the card. The long line and number of irate passengers did appear to contradict his message but at least he logged me off. The good news is that I didn't yell back at him because there are generally better ways to deal with crazy people and this proved to be the case. From my room I called the service desk with my complaint and very shortly thereafter received a phone call from the internet manager. She admitted in her first sentence that there is a problem with the design of the ship's internet service and credited my account. As a retired business owner, I judge her customer complaint handling skills as about the best I've encountered. Her assistant however needs to be assigned other duties such as the boiler room or swabbing the deck. Israel: We booked with Guided Tours Israel and saved big bucks and no doubt saw lots more in groups that averaged 12. Overall a great experience. Some guides were better than others and lots of ground was covered in four days. One piece of advice, if you can, don't eat with the group. If there are options, take advantage of them and eat elsewhere. You'll pay less and the food will probably be a lot better. My wife and I were both a little disappointed in the Christian sites. For the most part, churches have been built over the places where specific events took place in the Bible. That Christ was crucified, body prepared for burial, buried and resurrected all in one church doesn't ring true and seemed kind of convenient. No doubt these events took place in the general area but we remain a tad skeptical. East Jerusalem was a mad house. We were told that it was a holiday and over 70,000 people visited the Western Wall that day. The small cobblestone roads within the City were very uneven, three people from the cruise ship hurt themselves, requiring an ambulance. This was an itinerary where medical insurance was a good idea. River Jordan: Perhaps the designated location is not exactly where John the Baptist baptized Jesus but it was a great experience. I observed a guide, not ours, hawking gold medallions to commemorate your visit to this sacred place. The price seemed steep, but he had silver ones that were less expensive and bronze that we cheaper yet. Had to ask myself how long this relationship with pilgrims had been going on. Truth is often stranger than fiction; there are river otters in the River Jordan. Bethlehem: This is on the West Bank and controlled by the Palestinian Authority. The Israeli guide got off the van and stayed on their side of the security wall. On the other side we were met by our Palestinian guide, a member of the Christian minority in a predominately Muslim town. She was absolutely delightful as were all the Palestinians we encountered. I talked to some of the PA soldiers and was surprised how well they spoke English and how friendly they were. I felt completely safe in Bethlehem. Naples: Don't miss Pompey or the Amalfi Coast. Palermo, Sicily: Very unimpressed with the city itself. Those taking tours were impressed with the countryside and ruins. Mykos, Greece: Interesting in its own way but mostly a tourist trap. Would we sail on the Silhouette again? You bet we would because sometime soon, they'll be as good or better than other Celebrity ships. Read Less
Sail Date: July 2011
This is our third cruise with Celebrity Cruises having previously travelled on Eclipse last year. We were soo impressed with Celebrity that on our return from a Caribbean cruise on Eclipse in January we couldn't hesitate but to book ... Read More
This is our third cruise with Celebrity Cruises having previously travelled on Eclipse last year. We were soo impressed with Celebrity that on our return from a Caribbean cruise on Eclipse in January we couldn't hesitate but to book the next cruise with Celebrity. Anticipating the launch of Celebrity Silhouette we decided to try our first maiden voyage on a brand new ship where we just returned from on Saturday.To sum up the overall experience on Silhouette and Celebrity Cruises in three words?Stunning; Fabulous; Incredible!Celebrity like previously cruises were simply amazing from start to finish and what a week to remember!Special thanks to the booking agent Carl who gave us some great on board spending credit which certainly came in handy with lots of cocktails!!Silhouette is by far the most impressive ship in the Solstice class and the newest features onboard simply adds to an already impressive experience. The hideaway is my favourite location and just located on Deck 7. The new lawn club gets a makeover although my major gripe was the sheer extortion on the cost involved in hiring the new Alcoves at $100 a go! The Porch was also a nice addition but was surprised to see a service charge of $5! given the limited food options available. OK thats where my nit picking stops!! Overall Silhouette is one amazing new vessel and is worthy of its 5 star awards. The food onboard was simply delicious and to an exceptional high level - from the fine dining in the main restaurant to the Ocean View restaurant where the food was consistently fantastic over the 7 nights onboard. The ship interior is plush, sophisticated and elegant. Unlike P&O ships the quality on Celebrity's vessels are amazing and you can tell that Celebrity has invested heavily into its ships where the whole sailing experience is simply out of this world! I have posted some photos I took of the new Silhouette on Flickr and for those who would like to see the ship in all its glory check out this link:http://www.flickr.com/photos/65844463@N03/My biggest love of Celebrity is also down to its professional staff who are simply amazing. Everyone is treated like Royalty and staff are incredibly friendly from the ships officers to the cabin stewards and waiters. Staff onboard take a genuine personal interest in its passengers and they are committed to providing a professional and high quality service and nothing is too much trouble or hassle. All they want is for you to enjoy yourself and for you to have the best cruise experience. A special thanks to our cabin stewards, our restaurant staff & waiters; Charles, Recaldo and Marian (table 404) for providing the BEST service we have ever received on all of our cruises. These guys deserve a glowing recommendation and nomination for employees of the year!!. Entertainment was fantastic from the first night with a rich variety of theatre shows of which we have come to admire from Celebrity Cruises. Very good all round day activities on board throughout of the maiden voyage.Our cabin on Silhouette (like Eclipse) was elegant, smart and everything you wanted to make you feel at home - including a variety of on-demand TV channels and movies. The bathroom was amazing and felt more like a 5 star hotel (proper vanity units, full size double width walk in glass shower) rather than a giant piece of plastic as we have found on other cruise ships such as P&O. Like Eclipse the cabin and service provided by the cabin steward was simply ranked as first class!We cant wait but to venture again with Celebrity Cruises and we are already looking to book our next cruise on the brand new yet to be launched Celebrity Reflection. If you haven't yet cruised with Celebrity Cruises my only advice (as former disgruntled P&O passenger) is to give Celebrity a go! You wont be disappointed and you wonder why you hadn't made the decision earlier! They are in my opinion as an experienced cruiser, THE best cruise company I have come to known. Thanks Celebrity yet again for an amazing holiday!! See you on Reflection!! Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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