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13 Helpful Votes
Sail Date: March 2016
This was our first ever cruise so we could only compare to our experience in all-inclusive resorts. As it was our first cruise, we wanted a no-worry/no-trouble trip so we booked an all in one package that included air transit from our ... Read More
This was our first ever cruise so we could only compare to our experience in all-inclusive resorts. As it was our first cruise, we wanted a no-worry/no-trouble trip so we booked an all in one package that included air transit from our home city, onboard gratuities and standard drink package which we upgraded to the premium package. We were happy to do so since the plane chartered by Celebrity to bring us to the cruise had a first half-hour delay due to late arriving of the crew (!?) then, at the beginning of the runway, we turned around for a one hour delay due to minor (?) mechanical problem… finally, we arrived at Palm Beach Airport (PBI) having missed our landing window so we had another half-hour delay to get to an access ramp (!?) … add to this the one hour+ bus transit to Port Everglades, every other passengers were already boarded when we arrived. The good thing is we had absolutely no waiting time for the check-in where plenty of Celebrity people were waiting for us. Due to our late arrival, we boarded the ship while the muster drill was taking place so we could not get to our room immediately. Then finally, we discovered our stateroom and started the real vacation time. We were greeted with enthusiasm by our Room Stewart who answered kindly our few questions. Dining: We were set for the 6 PM dining; being new to this, on the first evening, we were right on time. The main dining room is split between two deck: full floor on deck 3 and balcony style on deck 4. We were assigned a table at the edge of the balcony with a nice view of the main floor down on deck 3. On the following nights, we presented ourselves between around 6:20~6:35 and always got the same table. The only time we got another table, but still got the same waiter, was when we arrived at 6:50. There was 10 choices of appetizers, six of them changing each night, 9 choices of main courses with 6 changing every night and finally 8 or 9 choices of dessert with 3 of them changing every night… With that variety, we didn’t feel the need to try speciality restaurants. Our friendly waiter gave us his suggestions of the day and gave us tips on dishes that will come later that week to help us choose. Food was excellent, flavorful and cooked as desired: my wife likes her meat very well done; she ordered a Filet Mignon that arrived without the slightest hint of pink in it but was still wonderfully tender (a first ever!). The service was quick and very attentive, we once ordered a dish unknown from us; at first bite, we didn’t like the taste and texture, the waiter quickly came inquiring, as soon as we answered, as soon the dish was gone and a replacement order had been taken which arrived only minutes later. Top service from Constantin, our waiter and Asep, his assistant! Other meals: We could have had breakfast at the main dining room but never took advantage of it. Breakfast and lunch were taken at the OceanView buffet. Lots of variety, freshness, taste, cleanliness, everything was there. And we always managed to get a seating place. There also we got great service as waiters and waitresses wandered around to as if we wanted some drinks. There was only on little glitch: at the cheese counter (La Fromagerie), there was several bowls containing cheese cubes of different variety; a bowl of blue cheese was sitting in the middle of it which result in people using the blue cheese tongs in the other cheeses plates, spreading the blue all over them… despite loving cheese, my wife, she had to restrain herself since she has allergic reaction to blue cheese. We also have to mention the Café Al Bachio where we ordered excellent speciality coffee and delicate pastries, at the counter or from a waitress while sitting in the comfort of an armchair. Outstanding ! The service: We received excellent service everywhere on the ship: waiters and waitresses at the dining room, at the Café, on pool decks, in the theater, the staff at the excursion and guest relation counters, at the stores, everyone would greet us and serve/answer us with smile and eagerness. During the whole cruise, only once did we encounter a member of the staff whose attitude was unpleasant; since it was not strictly necessary, we simply avoided having further business with him. Security: The night before arriving at Grand Cayman Island, upon reviewing the water condition forecast, the cruise decided to cancel all excursions to stingray bay the next day. We were quite impressed with that action that showed passenger’s security is of great concert to the cruise! Pools: There are 2 small outdoor pools flanked by 4 Jacuzzis and one inside pool (glass roof) flanked by 2 jacuzzis. The outside polls where quite crowded, especially on days at sea while the inside one was not. We always found available beach chairs on one of the two decks around the pools (with a little more effort on the first day at sea since we arrived late in the after-noon). Entertainment: First we have to say the theatre is awesome. Excellent acoustics and you have a good view from every chair. The quality of the evening shows was just “WOW!”. Those were not the homemade semi-amateur show you see in resorts, those were hi level professional shows, whichever performed by guests our by the cruise artists. Our only wish would be for them to last a little longer… Musical performances in the halls were also of professional quality. There were several other activities (games) organised by the cruise entertainment team but we choose to take advantage of the nice weather and to relax instead of joining in. Although, we watched a couple of them and they were fun. Well that’s about it. We were a tiny bit anxious about that first cruise but now the ice is broken and we will enjoy even more the next one. Will it be on a Celebrity ship? There are good chances it will since we really enjoyed this cruise. Read Less
1 Helpful Vote
Sail Date: December 2015
This was our first cruise, so we weren't quite sure what to expect. We are a married couple in our late 30's. We chose Celebrity because we read they had great food and the accommodations would be nice. Overall, it was nice, but ... Read More
This was our first cruise, so we weren't quite sure what to expect. We are a married couple in our late 30's. We chose Celebrity because we read they had great food and the accommodations would be nice. Overall, it was nice, but we got bored during sea days. We arrived the night before and stayed at the Red Carpet Inn. It was the cheapest we could find. Shuttle to the hotel was fine. We had to wait 30 min. It was a longer wait (1 hour) in the morning to catch the shuttle to the port. It went really smoothly. Embarkation was great. No wait. We explored the ship and ate in the buffet until the rooms were ready. Food--Of course, there was always plenty of food to eat. The buffet was good, with lots of different choices and usually no lines. The main dining room had the best food, but service was very slow and the side dishes were tiny. We figured out to arrive when it opened at 5:30 to get the quickest service. We did not try any specialty dining because it was too expensive. Room service food was mostly bad and slow. Despite not being as gourmet as I was expecting, I always found something good to each and never went hungry. Entertainment-- The entertainment in the theater was pretty good. We enjoyed the first 2 comics. We found that it was easier to get seating for the first show. The other shows (comic, dancers/singers, acrobats) were good, but not something I would pay to see. Besides the nightly show, there was very little to do onboard. We watched a movie everyday and a few TV shows. They also showed a movie in a "theater" on the 3rd floor. The resolution was terrible! And they didn't offer popcorn. Exercise room-- Lots of treadmills, bikes, elliptical, & weight machines. Many of the screens did not work though. Mornings were busy, so we exercised later in the day. Chilled wash clothes were nice. The exercise track was only usable very early in the morning before people wake up. Service-- Everyone was friendly and pleasant. The ship was kept immaculate. Stateroom-- We had a balcony, but we didn't use it very much. A large window would have been just as nice. There was plenty of room & storage for two people. Shore Excursion-- On St. Kitt's, we chose an excursion through Celebrity and we are glad we did. It was snorkeling and sea kayaking with a snack at the end. Library, Ping-Pong, Lawn-- I was glad to have a library, because there was not a lot to do. We played ping-pong one night. Played a game on the lawn. Lounges-- We don't drink, but we walked through the lounges during the day. They were beautiful! Passengers-- Most everyone was polite and pleasant. I think 75% of the passengers were over 70 years old and from the NYC area or Florida. Disembarkation-- We had an early flight, 11:05 am. We got off the ship and to the airport in plenty of time. The only annoyance was that a shuttle van grabbed our bags when we really just wanted a cab. The van was $11 per person, but a taxi was $16 total, so we felt ripped off. Overall, I'm glad I finally got to go on a cruise. I enjoyed eating as much as I wanted. The ship was beautiful, but there was not much to do besides eating, drinking, gambling, or shopping. Read Less
2 Helpful Votes
Sail Date: December 2015
This was my first cruise and I had a fabulous time! Specifically, what made my time on celebrity so amazing was the amazing staff on board. I can't say enough times how nice, curteous, and enjoyable all the crew members were towards ... Read More
This was my first cruise and I had a fabulous time! Specifically, what made my time on celebrity so amazing was the amazing staff on board. I can't say enough times how nice, curteous, and enjoyable all the crew members were towards me. In fact, I only eat kosher food and they catered to my requests to the T. The activities director and managers made my vacation loads of fun! I went to most of the activities on broad and attended every show. The director and managers are hysterical and entertaining in the best ways possible. As I'm not one to sit at the pool all day, I very much enjoyed having activities throughout the day. At St Maarten, I took the horseback riding excursion and that was just breathtaking! At St Kitts, I went on the snorkeling excursion and that was beautiful too. However, I didn't get a chance to tour those islands since I was too busy having fun, and I sort of regret not doing a tour excursion. How many times will I be at the islands again? Who knows. Read Less
1 Helpful Vote
Sail Date: November 2015
First time cruiser, so take it all with a grain of salt. I was underwhelmed. Cabin: Very nice but as expected quite small. Didn't care too much since I planned to only be there to sleep, which worked out well. When the ... Read More
First time cruiser, so take it all with a grain of salt. I was underwhelmed. Cabin: Very nice but as expected quite small. Didn't care too much since I planned to only be there to sleep, which worked out well. When the trundle was pulled out there was no room to walk past it so you walked on it to get across the room. Water pressure was good and temperature went from hot to boil the skin off your back, no joke. Food: We ate at the Grand Cuvee three times, once for lunch and twice for dinner. Lunch was eh. Thanksgiving dinner was alright, but not great. The last time I had some steak which was amazing. Ate at qsine once, which was a disaster. 2.5 hours total. Food was solidly eh, with between 10 and 30 minutes between courses. Wait staff didn't refill drinks, didn't check on us at all. Back of the bench seat next to us was falling down. Ate at the bistro on 5 once, great crepes, and small cover charge. Ate at Murano once, which was very nice. Food was great, wait staff was awesome. Over $800 for the 10 of us though. Ate at Tuscan Grille once for lunch, awesome food and staff. The rest of the time we were at the Oceanview Cafe, which always had pretty good to really good food and a great variety. No complaints there. We started with the classic package since I'm a beer drinker, but had to upgrade the first day since the only beers covered in that were the cheapies like budweiser. Bar at the cafe was great, bar at the pool was usually pretty good. Usually ended up at the sunset bar which was always top notch. Only thing to note is that I usually ordered the same drink, and had it prepared a total of about 7 different ways. Entertainment on ship: Im sorry but the dance/singing troupe on board is poor. I understand that their contract is up in March so maybe they're just burned out, but it's clear they don't practice enough. Dancers were out of step, singers were off key. We saw their broadway show and their cirque style show. The aerialists were excellent but their part was quite short. Also watched the dancers do the salsa show prior to docking at Puerto Rico, and at least a couple of them (I have video) were purely going through the motions. I understand that Celebrity contracted out this show and has not renewed the contract, and is bringing everything in house from now on. The jazz band was very good on the other hand, should have been out more often. The house band was pretty good and played a wide variety of music, but was more of the small party/bar level than you'd expect on a cruise ship. Like I said, this is my first cruise so maybe my standards were just too high. Other entertainment on board was a disappointment. There were things for the kids to do, although some of that seems like they didn't talk to actual children beforehand. Scrapbooking as a teen activity? My complaint, which probably has more to do with the predominant clientele of the boat, is that there's nothing for a family to do together other than the pool. If you want to buy an expensive watch or purse, gamble, play bingo, they have you covered. Activity with your kids other than sit by the pool or watch a movie, not that I could find. Shore excursions: Took a tour of San Juan, which was nice although the tour guide insisted on taking us to a restaurant across town rather than someplace closer. Food was pretty good though. Biggest problem here was that we were only in San Juan for about 6 hours, not enough time to really explore. Took a 'jeep tour' of St. Kitts which was scads of fun, made more so by the pouring rain that we had for the very first part. Hey, like the guide said 'You're in a rain forest. It rains.' Again, wasn't in port long enough to do much. Saint Maarten we just walked around rather than take a guided excursion, and while nice it was absolutely touristy. Every store/stall sold the same goods, people asking you every 10 feet if you wanted a taxi ride or offering a free gift to come into their store. Reminded me of Tijuana. Of course we spend all day there. Best part of the trip was the ship tour. Saw the bridge, engine control room, winch deck, crew quarters, behind the stage, etc. Well worth the money. Embarkation was pretty smooth, with a few delays due to rain. Baggage showed up at the room quickly, no complaints. Disembarkation was another matter altogether. We were in port on time and expected to disembark on time. An hour after our assigned time we went (back) down the elevator to level three and couldn't get out of the elevator because of the number of people still there. Ended up leaving about two hours after our planned time, glad we had a late flight. Have to mention that the $20 per person to have the bags checked through to the airport and boarding passes printed was money well spent. In summary, it all boils down to the question, would I do it again? The answer is no, with caveats. I wouldn't go back on this boat, and probably wouldn't take Celebrity again. They seem to cater more towards the older crowd. If you're in the demographic they're aiming at, I assume it's a great time. If I did it again I'd probably try one of the lines that cater more towards active people. Read Less
4 Helpful Votes
Sail Date: November 2015
I understand that everyone has a different experience, some may agree and some may disagree with my opinion of this cruise. The issues I discuss are more observations than complaints. If I had encountered any serious issue that impacted my ... Read More
I understand that everyone has a different experience, some may agree and some may disagree with my opinion of this cruise. The issues I discuss are more observations than complaints. If I had encountered any serious issue that impacted my vacation it would have been addressed immediately through Celebrity. My wife and I are both professionals in our early 50s. This was our 5th cruise and the first with Celebrity. I have to say this was an interesting cruise. Overall the ship was beautiful and one of the cleanest ships I have ever been on. We had a great week and enjoyed many laughs. We were celebrating our 25th wedding anniversary. I am not sure why Celebrity wanted to know as there was no acknowledgement during the week so I guess it is just more data collection for the marketing department. Our stateroom was very nice. We had one of the large slanted balconies first off the hump. It was the biggest balcony that I have ever enjoyed. We had 3 chairs and a table. We could have easily fit 3 more chairs. The neighbors were very quiet but often smoked on the balcony so it was a little stinky at times. Yes, I know … smoking rules… call security … I just did not care that much. Our cabin steward was good. We did not see him much during the week but he and his team kept the room clean, ice bucket full and even made some towel animals. I believe that a vacation is what you make it. Unfortunately, at times I felt I had to work pretty hard to make this one great. Overall food was somewhat of a disappointment for me on this cruise. The best thing I had all week was ½ a grouper sandwich that I split with my wife at Jimmy Buffett’s in Falmouth. Before this cruise I didn’t understand how the celebrity class system works with food. It is open to debate that the specialty restaurants are supposed to be the best (hence the fee), followed by Luminae for suite passengers, followed by Blu for aqua passengers, finally ending with the MDR for everyone else. How low do you start the quality of the food to get progressively better going up 4 tiers? Some people say it is simply about choices but I suggest that it is indeed designed to be an upgrade at each tier corresponding to the increase in fares. The quality of the MRD food was ok at times but I feel that the Appleby’s or Cheddar’s chains are a step above the main dining room experience in both quality of food and service. We tried Murano one night. Unfortunately, I had great difficulty understanding our waiter he also seemed new. Asked for a wine recommendation and he could not provide one. He just handed us the wine menu. My wife asked to try 2 starters. The waiter strongly discouraged her saying the food was so rich how could anyone have 2 starters? He finally gave in after she explained she just wanted to try a little of each. The bisque did not appeal to her as she did not care for the “spinach flan” hiding in the bottom of her soup bowl. The other starter she could not eat at all because the crab did not smell fresh. (This was not her being picky it was clearly past its prime) The lobster was very good; and cooked perfectly by the assistant waiter. Our head waiter made a few minor mistakes like mixing regular water into my San Pellegrino, attempting to serve soup again after our starters (oops, wrong table), forgetting our cheese course after we asked him to bring it before desert, we asked again after desert and he responded “Shall, I continue with what I have planned?” I quietly asked my wife, “More soup?” All and all we had a wonderful time. At the end he made it clear that tip was not included in the $100 we paid. I think $120 was too high for what we experienced but it was fun. Breakfast kept me going all week, the breakfast food in the ocean view was fresh and hot. In the ocean view lunch and dinner choices were the same every day. I did notice a lack of seafood and any fried food such as fish and chips and that type of thing in the ocean view however the mast grill did a good cheeseburger and fries at lunch. The first service issue we experienced was service in the main dining room. I spoke to the waiter on the first night about the slow service. That was a big mistake. I wish I would have not said anything because for the rest of the week he was very cold. He did not do any more or any less than was absolutely required. Handed us the menus, made his recommendation and took the order immediately, brought the food and left. I guess that is what a waiter does but we did not feel welcome and actually were fairly uncomfortable much of the time. He never offered anything extra, never remembered our water preferences, never inquired about our day. These things are not requirements but it makes for a nicer experience and a nicer tip. I was not impressed with most of the dishes and came to dread the main dining room each evening. Dinner took 1 ½ to over 2 hours each night. We had late fixed seating and the room had many open tables each night and several nearly empty 8/10 tops with one couple sitting at them. We dined alone 4 nights at a 6 top. On the last night (extra tip night) suddenly our waiter was much friendlier. Unfortunately the entrée was inedible. We skipped dessert. Sorry too little too late. On the subject of friendliness; we did meet many friendly crew members during the week. However, a good portion of the crew seemed unhappy with a borderline distain for the passengers. Smiles were hard to find and the crew just seemed angry, exhausted or both. Perhaps it is just part of the ships “modern luxury” but friendliness was generally lacking. Anytime I tried to talk to a crew member it was the same. “Yes sir, No sir, and will that be all sir?” After a while I stopped trying to make small talk. A ten to fifteen minute wait at the bars were common. Perhaps they are trained this way but I did notice that some bartenders were intentionally working slowly. Make only one drink at a time, collect the sea pass, ring up the drink and return the sea pass before acknowledging the next customer. They purposely looked down to avoid eye contact with customers who were waiting for service. I can honestly say that that type of service would not last a day at many of our busy hometown establishments. I blame the drink packages, it seems like nearly every passenger at the bars had one. It was very rare to see a passenger sign a bill. I was surprised at the slowness because I would think crew would be running those cards as fast as they could to get the 18% gratuity off each pour but it did not seem to be the case in many instances. The ports were outstanding; we lucked out on Coz and had Chankanaab mostly to ourselves. My wife was asked to participate in the sea lion show!!! Stingray city was a blast. Falmouth had a fantastic Jimmy Buffett’s. Labadee was very beautiful but sort of strange. Things are pretty far apart so it is nice hike to get to the last beach. They do have a tram but we decided to walk. The local guys working the beaches were aggressive and wanted to make sure everyone knew they were in charge. We had a guy follow us all the way down the beach to keep us from getting a chair from someone other than him. I guess I should have just given him some money right away and he would have left us alone. These are not your run of mill beach guys. They are organized and in charge of the beach. After they set up the chairs they just stood around and glared at everyone. It was a little creepy. The wave runner tour was cancelled without notice. Not a big deal but we watched the time carefully, did not drink and walked all the way back to the ship from the far beach to meet our tour for our 1:30 appointment only to be told they were cancelled. They offered the zip line instead but we just took the refund and got back on the ship. Guest services left a message that I needed to come down and run my credit card again. I provided it at check in but they had no record of it. They ran it again it was fine. Luggage Valet - Guest service told me that I had to name both of us on our luggage valet reservation even if I had 1 bag to be checked. This caused the charge to be $40 instead of $20. I noticed the extra charge on my account questioned them about it. I removed one of the names on reservation and dropped the price back down to $20. They said the person not on the reservation would not be able to access their airline boarding pass online and would have to check in at the airport. This is simply false. The online check in and boarding passes worked fine. They told me I would not get our luggage tag until 11:30PM the night before we disembarked. We had the luggage tags by 6PM so I am not sure where that info was coming from. Luggage valet worked great except for losing my bag for 4 days. It was a little stressful filing a lost luggage claim and trying to remember everything in the bag. The bag finally arrived safe and sound so basically for $20 I was able to ship my grossly overweight bag home from Florida. Celebrity called me back today to make sure my bag had arrived safely. It was good to get a follow up call. I met some awesome people, went to some very beautiful places and had perfect weather most of the trip. It was a fantastic week. We had so much fun!! We laughed until we cried. There were some issues I could have addressed if I wanted to but did not bother. I have seen it posted many times that Celebrity is not for everyone. I am not really sure if Celebrity is for me or not. There were some great times, some not so great but no terrible times. In the end, I feel I received what I paid for nothing more, nothing less. I would rate this cruise a 7 out of 10. Read Less
2 Helpful Votes
Sail Date: May 2015
The ship although rehauled was dark, which made it seem dingy. The food in the main dining room, Blu and Tuscan grille were also a let down, especially since we cruised the Mediterranean on the Equinox which is the same class of ship and ... Read More
The ship although rehauled was dark, which made it seem dingy. The food in the main dining room, Blu and Tuscan grille were also a let down, especially since we cruised the Mediterranean on the Equinox which is the same class of ship and the food on that was spectacular!! We were disappointed as we were hoping for the same quailty dining experience. The food in the ocean view cafe was, however , very good every day. The ship was spotlessly clean. We even observed them steam cleaning the hand rails! A+ for clean! Room was very comfortable especially the bed, which for me is the most important attribute. Cafe Bacio was excellent and the only place on board you could get a decent cup of tea. Although it will cost uou extra. The tea in ocean view was horrible, like warm dishwater. Very poor quality. Definitely not what you would expect from a Celebrity Cruise. I did hear that they hired an executive from carnival to cut costs. Whether that is true or not the quailty of food has gone downhill considerably. The ports of call were excellent which is why we chose this cruise also the 123 go promotion. However, the excursions were very poorly organized. We lost an hour at the hermitage due to poor cruise opetators.We will not sail with Celebrity again until the food improves. Read Less
1 Helpful Vote
Sail Date: May 2015
We cruise a lot and have tried just about all the major lines. We find the celebrity aqua class fits what we like. We like the Persian garden relaxation room and the Blu restaurant. For that reason we find the buffets (on all ships) to be ... Read More
We cruise a lot and have tried just about all the major lines. We find the celebrity aqua class fits what we like. We like the Persian garden relaxation room and the Blu restaurant. For that reason we find the buffets (on all ships) to be chaotic and do not enjoy the search for somewhere to sit. All though the way the different food stations are set up is a much better plan than 2 long buffet lines on most ships. Embarkation was easy and fast. we booked transfers from airport to ship, for convenience, but (like every transfer we've experienced) you end up waiting so they have a 40 person bus load, this time our wait was about an hour. Leaving the ship they take care of getting your luggage from your room to the airport. But... when we got to the airport everybody's luggage was stacked outside the one terminal where everyone was dropped off. My husband was trying to help the elder people get their bags as there was no help, it was a huge piled up mess. Any one could have come and taken any bags they wanted. Plus lucky for us this happened to be the terminal we were flying out of, other people had to haul all the their luggage around, which is no easy task at the Amsterdam airport. This cruise itinerary was fabulous, loved every port. As a rule we do not do ship tours, we did our own thing and booked our St Petersburg excursion on line before we left. This ship is set up with lots of tucked away sitting areas, and with the older frequent cruisers on board we never seemed to notice we were on board with 2500 other passengers. Read Less
Sail Date: March 2015
The Food on the ship was not good quality especially the smorgasbord . We ended up paying at the specialty restaurants to ensure we had food we liked, THIS WAS GOOD QUALITY. Not enough fresh food, seafood , salads etc. Appreciated the ... Read More
The Food on the ship was not good quality especially the smorgasbord . We ended up paying at the specialty restaurants to ensure we had food we liked, THIS WAS GOOD QUALITY. Not enough fresh food, seafood , salads etc. Appreciated the one off free trial at a specialty restaurant ...nice touch We attended a trivia event. Bar not opened it was 11.30am so we had to walk down a flight of stairs to the open bar to obtain a drink, over 40 people were in this closed bar to do Trivia. Only the guy running it was the staff person available for the event , we needed to mark our own sheets . Gym spa were good Value for money was the nice room Boarding the ship was very good , however leaving the ship at the end was over 2 hours, terrible exit. Read Less
1 Helpful Vote
Sail Date: March 2015
The food in Tuscan Grille disappointed. Not a great steak to be had. Blu was nice. Small portions. But you can ask for more. Buffet is great. Mostly everything they have at the restaurants shows up at the buffet sooner or later. ... Read More
The food in Tuscan Grille disappointed. Not a great steak to be had. Blu was nice. Small portions. But you can ask for more. Buffet is great. Mostly everything they have at the restaurants shows up at the buffet sooner or later. Get the beverage package. One thing that is very expensive is the internet. There are not many activities. Not like the old social director days. I didn't like the dance floor much but the public areas are great. The gym is really nice. Shops are very limited. Jewelry bags and artwork. would have preferred more womens wear. Rooms were great. Service was great and people really nice. Entertainment just short of Broadway caliber. My ports were not good,except Labadee. Cayman was packed hated it really enjoyed cruising, next time would look for better ports, Read Less
1 Helpful Vote
Sail Date: February 2015
The Celebrity Silhouette might've spoiled me for all future cruises. This was my first cruise and I was blown away by the ship. It was gorgeous and I felt like I was in a high-end hotel for the entire trip. The staff was friendly, the ... Read More
The Celebrity Silhouette might've spoiled me for all future cruises. This was my first cruise and I was blown away by the ship. It was gorgeous and I felt like I was in a high-end hotel for the entire trip. The staff was friendly, the ship was clean and the food was delicious. Getting on the ship was quick and efficient. Our rooms were already ready by the time we got on board. We stayed in an Aqua Class cabin and enjoyed our welcome bottle of sparkling wine. There was more than enough storage (closet, under the bed and over the bed) for all of our luggage. The bathroom was gorgeous and we enjoyed the upgraded shower head. Our room steward kept the room clean and was very friendly. While on board, we ate at Blu, The Mast Grill, The Aqua Spa Cafe, The Ocean View Cafe, The Porch and the Grand Cuvee dining room. We had no complaints with any of the food and all of the staff were very friendly and polite. I was thrilled the bars had Campari on hand so I could over indulge on negronis all week. The pools were very nice. The deck was crowded and finding a chair to lounge on was a bit of a hunt. Our entertainment was good, as was the cruise director, Richard Spacey. Basically, I have nothing to complain about. The Celebrity Silhouette exceeded all of my expectations. S-Class from here on out it is! Read Less
1 Helpful Vote
Sail Date: January 2015
Ok, this was my first ever cruise, so it was a good start for me. Granted we were on an Atlantis cruise (GLBTQI community) so I know that the entertainment would have been different if it wasn't, but the rest of the cruise is the ... Read More
Ok, this was my first ever cruise, so it was a good start for me. Granted we were on an Atlantis cruise (GLBTQI community) so I know that the entertainment would have been different if it wasn't, but the rest of the cruise is the same. The staff on the ship were great from Embarkation to Disembarking, all were friendly and attentive. We paid for the Airport transfer to MIA as well as the additional for value luggage (from the room to your home port, they do it all). the Valet service as $25 each and SO worth it! We ate in the main dining room most nights, had one night at Toscani Grill, which was lovely to have a window side seat and lovely Italian food, and one night at Murano, which again, was stunning food and attentive service. The bars were all well patronised, great entertainment, good drinks and great service. Garden Buffet was good for breakfast and lunch (why you'd go there for dinner is beyond me), and there was a cafe specialising in salads and healthy foods next to the indoor pool. highly rate that for lunch! Gym was good too, Spin class was the same every day but worth it. Didn't use the outside pool, far too popular! Nightly shows were great, really enjoyed every aspect of the trip. Looking forward to doing it again   Read Less
Sail Date: July 2014
My mom and I are both first-time cruisers and had a great experience on Silhouette. All the crew members are very friendly and cheerful. Our stateroom attendant Edwin and his assistant stateroom attendant are both very responsible and ... Read More
My mom and I are both first-time cruisers and had a great experience on Silhouette. All the crew members are very friendly and cheerful. Our stateroom attendant Edwin and his assistant stateroom attendant are both very responsible and diligent. They are also very attentive. Most of the fellow passengers were good to talk to and had a great sense of humor. Cruising is indeed a very unique form of traveling. We are able to meet a lot of different people from different cultural backgrounds and have a great time together. The food in the MDR was excellent. Not to mention the specialty restaurants. On the first night I got my prime rib slightly overcooked and our waiter Frederick immediately asked if I wish to have another plate after knowing it. The duck breast at Murano was seared so perfectly that I am still missing it now. I even found very sweet melons in the Oceanview Cafe. If I have to mention some room for improvement, it will be about embarkation and entertainment. We waited so long during embarkation. I was not sure why, might not be their fault, it was fine and didn't affect our anticipation for the ship. And I think there is somehow insufficient diversification in entertainment. Overall mom and I are both satisfied with the ship and are looking forward to our next cruising with Celebrity. Read Less
Sail Date: June 2014
I am a regular Celebrity cruiser and the ship and ports on this cruise exceeded my expectations. I arrived 3 days before departure to see Venice because I hadn't been there before and the ship would only spend 1 day in Venice on the ... Read More
I am a regular Celebrity cruiser and the ship and ports on this cruise exceeded my expectations. I arrived 3 days before departure to see Venice because I hadn't been there before and the ship would only spend 1 day in Venice on the return journey. I found 3 days to be plenty to see all the sites. Lots of cruise ships in port meant it was crowded but it's an easy city to walk around. I highly recommend teh Doge's Palace Secret Itineraries Tour as it goes behind the scenes. Also suggest you book 'skip the queue' for St Mark's Cathedral to avoid a very long wait. Embarkation was the smoothest I've ever experienced with Celebrity. The Silhouette is elegantly designed and my cabin had a larger than standard balcony given it was on the 'hump'. I ate most meals in the Dining room at fixed 6:30 seating and the food was excellent. Only once did I complain about some veal and the waiter brought me a very good steak within 5 minutes. One note of caution with all the 'classic drinks' specials - you will find the wines by the glass have been 'downgraded' and I didn't enjoy any of the 3 limited white wine choices in the dining room. The buffet had a pinot grigio that was drinkable but I elected to upgrade for $10/day to the Premium package where I could choose from 14+ wines by the glass. They have also discontinued sparking mineral waters as part of the classic package. Upgrade was well worth it! My opinion of the entertainment on this cruise is mixed. I liked the first comedian and the two celebrity singers shows but the remainder of the talent was mediocre. The Canyon River Spa therapists were impressive; however, my treatments were much more expensive then Elemis treatments I have had on prior cruises (>15%). With lots of ports (9 out of 11 days), the gym was barely used and I didn't have to wait for any machines/bikes. I noticed the alcoves on the top level were always empty....perhaps Celebrity should reconsider the use of this space. On the ports - amazing, amazing! I only did one ship excursion in Rome and with all other ports I walked on my own or took private tours. Dubrovnik is a small city and feels very crowded with 3 cruise ships in port. I waited 30 minutes in the hot sun to take the Cable car to the top of the hill. It was a beautiful view but frustrating with the crowds. Rome is not near the port of Civitavecchia so you need to allow plenty of time to get back tot he ship. I took a fantastic private car tour with Aldo Limos in Naples down the Amalfi Coast that was spectacular. Refer to my review on Aldo on tripadvisor.com. In Sicily I recommend seeing Taormina. It was a beautiful, quaint little town with excellent food. Malta was one of my favourite ports with lots of WWII history. Shopping was good here. Get up early (6:30am) to see the entry into Kotor, which is a like going through a fjord. Beautiful! If you want to climb to the top of the mountain in Kotor be sure to wear sturdy shoes. It's a tough climb even for the fittest. Take lots of water. Split was the last port and and it was also impressive. The Kuna seemed to buy more here than the Euro so be sure to get local currency. I bought lots of Croatian soccer balls, football jumpers and toys for my boys here for really good prices. I will definitely go back to many of these ports and wouldn't hesitate to recommend the Silhouette. Read Less
Sail Date: June 2014
We probably would have been happier on a smaller ship with less passengers, and a slightly shorter cruise. As first-time cruisers, we were overall satisfied with the Celebrity Silhouette and found that everything promised was there and ... Read More
We probably would have been happier on a smaller ship with less passengers, and a slightly shorter cruise. As first-time cruisers, we were overall satisfied with the Celebrity Silhouette and found that everything promised was there and often more. Celebrity—and being on a cruise—makes it easy to travel and have lots of conveniences and not have to worry about too much. The Silhouette is a lovely ship with elegant design and thoughtful features throughout, as well as interesting displays of artwork at every turn. I was surprised and happy with how comfortable our veranda cabin was. I found the crew and staff to be professional, fun to talk to, warm and friendly. Too many of the passengers, however, were not friendly. Would not say good morning (ok, ignored them too.) Priviledged people not moving aside in the elevator (we took the stairs more.) During peak times at breakfast and lunch, the 14th level cafe "resembled feeding time at the zoo" (I’m quoting a fellow passenger.) Didn’t love running into empty glasses and plates from the bars and buffet left on public ledges, by the artwork displays, around the pool, and I wish Celebrity did a better job removing that stuff. I saw it too often to be considered “modern luxury” in my book. We enjoyed our meals in the Cuvee dining room and I found the SPE Certified dishes at dinner to be quite elegant and delicious and healthier. Food was always beautifully plated, our servers efficient and unobtrusive, and we were glad to be able to dine alone when we wanted to. Overall the food, especially in the Casual Dining buffet, was a tad bland and seemed to be prepared in the USA. I was hoping for a more European experience, felt the need to kick it up a notch overall. We decided early on not to use the specialty dining venues because for the additional cost it would be nothing different than what we can find at home in NYC. Instead, we opted for great lunches when in port, and for that expense, we had memorial meals off the ship that had all the local flavor I was looking for—even at the most touristy stops. We purchased a premium non-alcoholic drink package, and hard to say if it was worth it or not, but we easily got water, soda, and decent coffee. Very pleased with our 9th floor veranda cabin. Would like to install that bathroom into our home! Embarkation was handled quickly, professionally and we got on the ship pronto and got very excited to be there. Disembarkation, however, was another story. Just another large group mad rush (with lots of luggage) with not enough help from the shore staff (non Celebrity, I think) and we were all on our own to fend for ourself. Entertainment and activities: The few shows we attended in the Theater had high production values, one had a Cirque du Soleil theme, but like the dining, had a bland, Americanized feel. The lounge music channeled Lawrence Welk and we avoided. The one activity I attended, a tour of the kitchens, ending up with a sales pitch to dine at the specialty restaurants. The sales pitches: we knew we were on a floating resort, and that photographs, stores, various sales pitches would be lobbed at us. We just ignored them, but there were a lot of them. Our favorite moment: the sail into Venice. Beautiful Italian music, old and new, played in the background while we all silently stood by the railings on the upper decks and watched the city come in to view. Well done, Celebrity. I will remember this moment. Summary: Celebrity provided a very convenient, comfortable, somewhat bland, not terribly adventurous American-feel experience. Glad we went, glad we got to experience this cruise and the ports, enjoyed the convenience of this ship, but it probably will not be our preferred method of travel in the future. Read Less
Sail Date: February 2014
We chose Celebrity Cruise Lines based off a recommendation from an avid cruiser. We were NOT disappointed. We were highly impressed the with attention to detail, cleanliness, service and food(phenomenal in Aqua Class...the extra price for ... Read More
We chose Celebrity Cruise Lines based off a recommendation from an avid cruiser. We were NOT disappointed. We were highly impressed the with attention to detail, cleanliness, service and food(phenomenal in Aqua Class...the extra price for Blu was well worth it). After seeing all the reports about norovirus on the ships, I was really worried. I even took my own sanitizer. Upon entering the ship, it was required that each person used hand sanitizer. There was also hand sanitizer stations at the entrance to each eating establishment. On our first port day, we hung around the ship until the crowds dispersed and got to see the crew in action sanitizing/cleaning every hand rail, elevator button etc. Love the 'behind the scenes' effort to keep everyone healthy. Blu restaurant was well worth the extra we paid for Aqua Class. Anita, Baron, Dimitri and Jeremy were awesome. Loved getting to know our very friendly wait staff. They knew our names by Day 2 of eating there and also gave personalized service. We joke at home now about how we miss them....asking our kids to be our Jeremy, lol. The variety and quality of food was unreal. Never had anything I disliked. Always something to do on or off the ship. My advice would be to not schedule a shore trip at every port. Slow down and relax. We appreciated our beach day...a break from the go, go, go. We would rate our experience a 10 out of 10 and would definitely go back! Read Less
1 Helpful Vote
Sail Date: February 2014
We enjoyed our cruise to the fullest, the best food you can eat on this ship, the Blu was a favourite for us, the Tuscan Grill was delicious we do recommend you go there at least for one night, Bistro on Five for the great crêpes, lot’s ... Read More
We enjoyed our cruise to the fullest, the best food you can eat on this ship, the Blu was a favourite for us, the Tuscan Grill was delicious we do recommend you go there at least for one night, Bistro on Five for the great crêpes, lot’s to choose from at the buffet, the Porch for the tasty sandwiches and so much more. The boutiques lost to shop there. Patti and Tyler they take care of the entertainment and it’s really fun for everyone. We also tried a few slot machines at the casino. And we had a good relaxing massage at the SPA. From the guest relations to the headwaiter, butler, waiter, we were spoiled by everyone onboard and they are just great! Our first stop in Cozumel, Mexico we went for a walk they have a lot of little boutiques and shop lots of things to look at and buy if you want. Next stop in George Town, Grand Cayman Island, we took a little boat to get to shore and we walk along side the water and did a little shopping there too. In Falmouth, Jamaica we went to the Bamboo Beach Club our guides were Kanaisha & Tracy we had a great time, the beach was very nice and we tasted food from the area which was very good. Then we stopped in Labadee, Haiti and we did the Dragon’s Breath Flight Line if you are not afraid of heights GO FOR IT, we did and had a blast doing it! Well it was time to go back home already and we enjoyed it so much that we were already planning for the next one. For our first cruise we couldn’t have chosen better, thank you Celebrity Silhouette for a tremendous cruise!   Read Less
Sail Date: September 2013
We are a couple in our sixties and have cruised many times, This was our 2nd cruise with Celebrity. We chose this ship because of the itinerary which included the Adriatic coast. Most people chose this cruise for the same reason. Ship: ... Read More
We are a couple in our sixties and have cruised many times, This was our 2nd cruise with Celebrity. We chose this ship because of the itinerary which included the Adriatic coast. Most people chose this cruise for the same reason. Ship: The ship is gorgeous with impressive public areas. We were pleasantly surprised with our balcony stateroom. The room was quite spacious but the biggest surprise was the bathroom. Usually you can hardly move in this room and the shower is tiny. This bathroom was so big that my husband had plenty of room to shave while I had my shower. The shower was large and you could actually move around in it with no problem. Restaurants: We ate only in the main dining room. The staff was attentive but not the friendliest we have ever had. The meals were good but we have had better meals on other ships. We would have liked more variety in the desserts. But we had a good group at our table and enjoyed the dinner hour. Entertainment: The entertainment was comparable to other cruise ships. We enjoyed the shows and comedians. Ports: This was a port intensive cruise with only 1 day at sea. It would have been nice to have another day at sea to relax. Koper: We went on a tour to Lake Bled with a group formed on cruise critic. Our tour guide was Tina, recommended by Rick Steves Lake Bled is beautiful. The tour guide was very knowledgeable. Ravenna: Toured the mosaics by ourselves and had a more relaxing day. Split, Crotia: Another DIY day touring the palace area. We did buy a ticket for 3 sites. Dubrovnik: Walked the wall which was very scenic. There are lots of stairs. Took the cable car to the top of the mountain for another scenic view. Kotor: Took a private taxi with another couple with a guide recommended on cruise critic, Milo.. We toured the countryside and visited a seaside resort. It was a 1/2 day tour which left us time to walk around the port city. Valletta: Took bus to Mdina and toured Valletta. Catania: Went on a tour, Sicily Limousine, which I arranged on cruise critic. There were 8 of us. The tour was to Taormina and the surrounding area. Everyone loved the tour. The guide was informative and very likeable. Naples: Another tour I arranged for the Amalfi coast for 8 people, AP tours. We went to 4 cities and enjoyed every one. I would definitely recommend this ship and the itinerary.   Read Less
Sail Date: July 2013
After a bit of confusion trying to locate where to drop off our bags, we headed to the check in area. We got in the queue at 1230 and boarded the ship around 1430. Our bags arrived shortly after we got to our room. We were in a balcony ... Read More
After a bit of confusion trying to locate where to drop off our bags, we headed to the check in area. We got in the queue at 1230 and boarded the ship around 1430. Our bags arrived shortly after we got to our room. We were in a balcony room towards the front of the ship. We were surprised at how spacious the room felt, we had ample storage including room under the bed to store our suitcases. The bathroom was a good size, we always had plenty of hot water and the shower pressure was excellent. Eric our cabin attendant was very attentive and ensured we were always stocked up with shampoo etc. We choose select dining and never had to wait more than 10 minutes for a table. The food in the main dining room was to a high standard with plenty of variety. My Husband chose to eat steak most nights and it was always cooked to his liking. The only criticism was the food wasn't always as hot as we would have liked. We decided to try Qusine on our last night and really felt it wasn't worth the extra cost. The tapas like dishes were tasteless and the service average. We were fortunate to have booked when the classic drinks package was part of the offer. This was especially beneficial as we didn't have a big bill at the end of the trip. We were disappointed at the number of teenagers and small children on this cruise, due to school summer holidays throughout Europe. It was virtually impossible to get in the outdoor pool, which often looked cloudy! And we had 3 young men next door that were loud until early hours of the morning. If you want a relaxing holiday without lots of noise and children, pick a different month than July/August. We enjoyed all of the ports we visited, however Ravenna had nothing much to see or do, so after an hour we returned to sit by the pool. Cruising into Kotor was spectacular, it was like a pond the water was so still and the scenery was breathtaking. We loved the Martini bar and were entertained by Mercedes, Peter Adi and Gusto, all excellent barmen with amazing martini making skills. Cruise Director Alejandro and his team were great, I loved the upbeat Latin dance class by the pool. All the staff we came into contact with were so friendly and helpful, nothing was too much of an effort for them. We met several couples that said once you have cruised with Celebrity you will never go with any other cruise line. They had, but always returned to Celebrity. As this is our first cruise we have nothing to compare it with, however it would have to be exceptional to be any better that what we experienced   Read Less
Sail Date: April 2013
INTRO: We did the 7 night Western Caribbean which left out of Ft. Lauderdale on April 7. The cruise was absolutely amazing! I had only been on one cruise prior, on Celebrity, in 2009. Because of some of the "less great" reviews I ... Read More
INTRO: We did the 7 night Western Caribbean which left out of Ft. Lauderdale on April 7. The cruise was absolutely amazing! I had only been on one cruise prior, on Celebrity, in 2009. Because of some of the "less great" reviews I had read before leaving, I was a little bit worried that maybe Celebrity had changed in the past four years and we wouldn't like it as much. Fortunately, this was not the case and all four of us (me, husband, and my parents) had a wonderful cruise. PRE-CRUISE: My husband and I flew in the day of the cruise but my parents stayed at the Holiday Inn Express on 17th (convention center/cruise location) the night before. We stopped into their hotel that morning to meet up with them and shuttle over to the boat together. The hotel seemed just fine and was close to the terminal. One negative -- we arranged to take their shuttle for $8/person from the hotel to the boat. The shuttle was supposed to come at 12:30 but didn't arrived until close to 1. This was slightly frustrating as we could have just taken a cab but chose to take their shuttle out of convenience. Maybe this was a one time thing, but next time, I'd be inclined to take a cab. THE SHIP: Check-in at the terminal and boarding was pretty easy and before I knew it, we were aboard the Silhouette! The ship is just so amazing and beautiful, I am still daydreaming about it and we have been home for over a week. The Silhouette has such a classy, elegant, and modern feel. The crowd of people on the cruise was also great. I was expecting a much older demographic than we actually had. There were tons of people in each age group and I found the ship to be perfectly energetic after dinner (just not in the clubs). We are in our late 20s. My husband and I had a 2A veranda on deck 7 and my parents had a 1C veranda on deck 8. The rooms were great. We found there to be plenty of room, good storage space, and we loved the balcony. We had the 123 promo, so all of us had a beverage package, which we thoroughly enjoyed. It will be hard to cruise again without a beverage package, as we had so much fun trying all the different drinks and bars on board. The public areas on the ship, as many people have described, are immaculate and beautiful. Some of our favorite spots were the sunset bar, martini bar, and the pool deck. I do agree that the cabanas take up too much space on the lawn and that it would have been nice to have more open seats in that grassy area, like they do on the sides of the sunset bar. However, there were lots of other great spots to relax, so this didn't bother us too much. I also wish the actual pool was bigger. Loved the deck, the seats, and the decor, but the actual pool size was just too small to fit everyone, especially in the Caribbean heat. FOOD: The buffet in the Oceanview cafe was pretty good -- we enjoyed a few lunches and all breakfasts there. The only thing I didn't like were the scrambled eggs, too wet! We ate every dinner in the main dining room and really enjoyed it. The food and service were both great and we thought the menu had some great offerings. Having a four course meal every night is just such a treat, it was hard for the experience to be bad. None of us felt the need to try a specialty restaurant because we so enjoyed our meal every night in the MDR :). Our sommelier constantly filled our wine glasses up throughout dinner, another reason why it will be hard to cruise again without a beverage package! ENTERTAINMENT: We only went to a few shows, because we didn't find them too riveting. If I had to suggest one area of improvement, it would be the nightly shows. The two we went to were "fine" but we decided we'd rather spend our pre-dinner time at the martini bar or in the casino. We did enjoy the live music on board though, specifically the steel drums and the group, The Runaways. We also went to some of the game shows (dancing with the stripes, family feud) and those were enjoyable. DISEMBARKATION: We were expecting this to be a nightmare but it wasn't at all! Had an 8:15 departure time and were off and through customs by 9. Sweet! SUMMARY: After this cruise, I can easily say that we will be back on board celebrity. The wonderful friendly staff, beautiful ambiance, and great food left me wanting more. Celebrity really does make you feel like you are a celebrity (for example, cold towels after getting back on board at the ports!). The feeling you have while on board is like no other. I am already thinking about where to go next (if only we had more vacation time...and money!). Read Less
2 Helpful Votes
Sail Date: February 2013
I hope everyone finds this review helpful but please note that certain parts are tailored more towards those with travelling with a baby or young families as I found reviews for moms and dads were lacking when it came to the Celebrity and ... Read More
I hope everyone finds this review helpful but please note that certain parts are tailored more towards those with travelling with a baby or young families as I found reviews for moms and dads were lacking when it came to the Celebrity and specifically the Silhouette. Here is some key information to provide further context for my review. My wife and I are in our early 30's and took our 8-month old with us on our first ever cruise (1st cruise for all). We were joined by my in-laws (mother, father, brother and sister). For moms and dads having the extra hands helped but I think we could have managed on our own as well. The staff and other cruisers were always respectful and tried their hardest to help us out when and where ever possible. Flights (applicable to moms and dads) Our flight to FLL was an early one on embarkation day. It was 3hrs in length. Wife was able to get little on from crib to car seat and she slept most of the way to airport. Getting boarding passes, checking bags and going through security was manageable but not ideal with a little one. That said, she ran with the punches and we arrived at gate just as they were allowing passengers who needed assistance on board. We took this opp to get on board and get settled. We took with us her car seat and compatible travel system stroller. Chicco Key Fit with Liteway Plus was perfect as we used both car seat mode and umbrella seat mode when necessary. Airline allowed us to take both right to gate and we picked up when we got off plane. We packed plenty of food and toys for the little one and were fortunate that she slept for an hour and a bit on the way to FLL and on the way back home. Cheerios and rice rusks were key to success on the plane. Also, a tip I received from the ladies in my office was to feed baby during take-off and landing to prevent babies ears from from popping. This seemed to work. Airport -- Pier -- Embarkation - Disembarkation (applicable to all) Getting out of FLL was quick we grabbed a Go Shuttle to pier which took no more than 10 -- 12 minutes. We got a van which was a little more than we needed but it was there and ready to go. A key for families looking to just get to where they wanted to go rather than getting the best deal on transportation. We paid $68 to get 5 ppl to pier even though they could have taken more. Once at the pier I found everything to be quite well organized we were got out of cab right at the baggage drop off (again, great as I only had two hands) and left our bags with the Celebrity baggage handlers. After that we were directed into a nearby building where we went through security which was quick and painless and then off into an adjoining room where we checked in with Celebrity and got our Sea Pass cards. Our daughter even got her own card which is a nice souvenir for her (hope she didn't charge anything). After this you go into yet another adjoining room where they snap your photo in front of a Silhouette backdrop drop and then you wait to be boarded. It should be noted we arrived at the pier around 10:30 and by 11:30 (latest) we were on the ship. For moms and dads I would suggest you change and feed your baby at the airport where there is a family washroom because there isn't at the pier where you'll be waiting to board. After we boarded the ship we were greeted by many smiling faces who offered up champagne and orange juice which was delightful. We were directed up to the Oceanview Cafe on deck 14 where a lunch buffet was available while we waited for our room. On disembarkation day we had a 12:55pm flight out of FLL. Our pre-arranged meeting time for disembarkation was 8:45am in main dining room. Once our number was called we were off the ship and while we did encounter a few lines first getting our luggage and again to go through security both moved fairly quickly. Picking up the luggage was quick and easy all our bags were in the area we were told to go to and we were out of that area in a matter of minutes. The only line that looked like it was a potential challenge was the taxi line which was quite large but was well organized. Two ships passengers were feeding into the line which made it somewhat slow. On our next cruise the only thing I would change for disembarkation would be to pre-arrange transportation to the airport as we would have avoided that long so moving line...that said not a deal breaker. Food (applicable to all) You will not go hungry on this ship ever as they have tons of options to suit any taste from picking eaters to the most hardcore foodies. The main buffet is the Oceanview Cafe which was fantastic and provided a nice variety of foods each and every day. We ate our breakfasts here every day and lunches on sea days. The breakfast buffet always had staple items such as scrambled eggs, bacon, fruits and breads while always providing some made to order options like omelettes and eggs. At lunch all the staples were there from pizza, break and meats and pastas made to order. The main dining room was a beautiful room and we found the food to be fantastic. They have two menus one with regular items such as steak, chicken etc and a daily menu which offered items on a rotating basis such as ribs, gnocchi and a turkey parmesan which is a must try. We didn't end up doing any of the specialty restaurants but heard good things about the Tuscan Grill. Here is a little tidbit for moms and dads. If you have a baby Select Dining is the way to go as they allow you to eat at any time you which from 545pm til close. They make you pay gratuities upfront which is no big deal because you'd pay those anyway on the back end. We went to the dining room every night at 545 as our little one goes to be religiously at 7pm. I would recommend making a reservation as it does help you get in a little quicker as line ups do form around that time. Servers are great, the wine sommelier is good too however the pace at which food is served would be considered too slow for moms and dads who work around baby's clock. That said, the food service is at a relaxed pace not a slow pace which allows for a nice 3-4 course meal with time to chat with your tablemates. For moms and dads on our last night we asked if our food could be served quicker than my in-laws to allow my wife and I the opportunity to eat a full meal and the server delivered on our request. We ate a 3 course meal in 45 minutes which was more than enough time and got the little one out of the dining room just before she started to fuss. That said, here is the blip I mentioned that would be coming. The cruise ship doesn't quite understand what baby food is exactly. My wife called ahead and asked about the availability of a microwave and if staff could puree foods for my daughter to which they said they could handle no problem. Reality is microwaves are fee and far between and often when our baby food (that we brought) came back to us to feed the baby it was often cold because the microwave is on deck 4 in main dining room when we were eating lunch in Oceanview on deck 14. Foods that we asked to get pureed came back somewhat chunky which again was not ideal for a baby. I addressed this on board with Guest Relations and with Maitree Dee a couple times and while they did try and address the problem the situation never really go resolved. Again, a blip in what otherwise was a 'fine' dining experience across the board. Formal Nights and Smart Casual Nights (applicable to all) Another subject that comes up a lot is what is and isn't acceptable as far as dress is concerned. My wife and daughter wore dresses every night and fit right in with the rest of the crowd. I did see a few gowns on formal night but not many. I wore a suit (with tie) on formal nights and dress pants with a collared shirt on smart casual which seemed to be what most men wore. I saw a couple men in tuxedo's but not many. I would refer to the dress code on Celebrity's website and use that as your guide. If formal isn't for you just avoid the main dining room that night we saw lots of people going to the Lawn Club or the buffet wearing shorts and we found this to be totally acceptable not only by us but other cruise goers. Beverage Package (applicable to all) A lot has been discussed about whether or not one should get a beverage package or not and while I believe this decision is one that is personal I will provide my feedback. I'm one that likes having a beer in my hand throughout the vacation that said I don't guzzle it like it's going out of style. On vacation I probably have 8-10 over the course of the afternoon/evening with a glass of wine or two with dinner. I opted for Premium over Classic because I thought I may have a few smoothies and sparkling water. I never had a smoothie and had maybe two glasses of sparkling water. I had a couple beers that were priced over the $8 covered by the Classic package but not many as I mostly drank Corona, Red Stripe and a few Bud Light. If I did it all over again I would go Classic over Premium and save myself the $70. Stateroom (applicable to all) We booked our cruise rather late less than 60 days before embarkation. That said, we still had a decent choice of all room categories but settled on a 2C room on deck 6 which was near my mother and father in-law. Category 2C is one of the rooms that is classified as having a partially obstructed view and while that is accurate if I could do it all again I would pay the extra $100 or so dollars to avoid the obstruction. The obstruction is the life boats and the massive arms that hold them in place and while they don't block your view of the ocean (if looking outward) they are always clearly visible and make taking pictures of sunrise/sets or ports challenging if you want to avoid seeing them in your pics. Did the view ruin the trip? Not at all especially since we had an idea of what it was going to be like going into it. As far as the rest of the room itself it has all you need, a decent sized bed, nice TV, good couch, desk and PLENTY of storage. My wife packed a dress for every night plus clothes for the day. I packed two suits, two pairs of dress pants, 7 dress shirts and clothes for the day. While baby didn't pack for herself she had two to three outfits for each day plus sleepers for night time not to mention all the diapers and baby necessities. It should be noted we brought a little mesh collapsible drawer 'thingy' that hangs in the closet which provided us with more storage than what we needed. Bathroom was a decent size and when necessary could fit two people comfortably. Our stateroom attendant Ade and his assistant were fantastic and got our room made up fairly quickly each morning after we left for breakfast. Usually when we returned from breakfast for our little ones first nap the room was clean and ready to go. Due to an early bedtime for baby we missed turndown service on the first couple of evenings but Ade and his assistant adjusted their schedule and the last few days of the cruise they got to our room early so we came back from dinner to a nice clean room ready for baby's bedtime. Thanks Ade! For moms and dads on windy nights the lines that hold the life boats bang around and sometimes you can hear and whistling noise which may wake up your baby if you leave the sliding door open while they sleep. Ports (applicable to all) We stopped in Cozumel (Mexico), Georgetown (Grand Cayman), Falmouth (Jamaica), and Labadee (Haiti). While having a baby may have altered our plans a little I would say that my wife and I still did the things we wanted do while on shore. We are both huge beach people so finding a nice beach was a priority at all stops. In Cozumel we got off the ship and planned to find a beach on our own. We went to an info booth in port and were told to take a cab to Carlos and Charleys Beach Club. In just 10-15 minutes we were sipping Corona's and putting our little one in the ocean for the first time. Carlos and Charleys was a nice spot to spend the day as you had direct access to the beach and the benefits of having a restaurant and servers to keep us fuelled all day. Wife and I took the opportunity to get a massage on the beach instead of the boat. I would say that massage was equally as good as what we would have got on the ship while costing a fraction of the price as we paid $1 a minute on the beach. If you'd like to hit a beach but think Carlos and Charleys isn't your thing I heard Paradise Beach was nice too. All ships tender in Georgetown which made it a little less baby friendly just because you had to wait for a boat to take you to and from the ship but this wasn't anything that made Georgetown less enjoyable than the other ports. Georgetown was gorgeous. Here we did the Dolphin Encounter and 7 Mile Beach excursion. A 20-25 minute drive to Dolphin Cove was a nice way to see part of the island. The bus driver was very knowledgeable and pointed out things along the way. For $89 bucks a person the excursion was worth it. We mainly did it for my wife but I'll admit it was pretty cool to do the hokey pokey with a Dolphin. After Dolphin Cove the bus takes you to an area of 7 Mile Beach where you meet up with your beach hosts who have a lunch and a beer waiting for you. You spend an hour on the beach and then they drive you back to the port. The beach is really nice. Clear blue water and nice white sandy beach. Umbrellas and loungers are available for rent. I think the umbrellas were about $6 each for the day. If you are looking to hang out at a private beach I heard others who went to the Iberostar Resort who I think charged a small fee for access to resort facilities and required you to pay for food to spend the day at the resort. For moms and dads navigating 7 Mile beach with a stroller was the only difficult part of the day. I would reco an infant carrier only if going to a public beach like this and if you feel it necessary you can take car seat and leave it on the bus if you ask and tip the driver (I paid him a couple bucks). The port in Jamaica was recently renovated and is very nice and suited to anyone looking to get some shopping in but you won't find any bargains here. Most of the shops charge prices you'd expect to pay at home. While my wife and I didn't do an excursion here this time in previous trips we have done Dunns River Falls and YS Falls. I think YS is too far from port so Dunns maybe your only choice for a water fall. If you haven't done it you should because it's a lot of fun but you definitely need to have some athletic ability...bring water shoes. For moms and dads Jamaica was a very accessible port and we pushed the stroller around the entire area. Not sure how accessible Dunns would be for baby as we didn't have one when we did it so I wasn't paying attention to ramps etc. Our last and final port day was also my favourite part of the cruise which is Labedee, Haiti. I questioned why we would stop in Haiti before the cruise due to the negative stories I've heard especially after the earthquake but after reading a few reviews I understood the port to be private parcel of land owned and operated by the cruiseline (RCCL and Celebrity). The food on shore comes right off the boat and is prepared by the cruiseline itself so no need to worry about food quality. The resort style compound they have set up is equal to the 5-star resorts (Sandals and Couples) my wife and I had gone to pre-baby. Nellies Beach is second to none as far as I am concerned. It's in a little cove which offers protection from wind and waves and a great view of your ship. Water is crystal clear and sand is pure white. No need for water shoes here. Floating mats are available for rent for $12 a day and they even have these big blue half shelters called 'clam shells' which you can rent I don't know the price though. They are big enough to cover two lounge chairs. That said, I did my research in advance and found out about the 'over the water' and 'hillside' cabanas that were available for rent and while I would reco to anyone looking to have an exceptional time in Labadee I highly reco to moms and dads. Each cabana is available for up to six people who receive wristbands for access. After getting off the ship a golf cart picks you up and drops you off right at your cabana step where you meet your personal attendant. They take care of you all day stocking a cooler they provide with bottled water and bringing any drinks you want which are charged to your cruise Sea Pass. For those that have a drink package no charge for those that don't same cost and process as on the ship. In addition you get access to a private lunch area reserved for suite holders (on Barefoot Beach) as well as many floating mats as you need. For moms and dads the cabana was a great place for mom to feed the little one privately, change the baby and give them a little rest from the sun. Heck it was a nice place for us all to get a break from the sun. A final note on the cabanas would be upon booking ask for one that has stairs directly into the water as some have stairs than a ladder. Without baby I would have been fine with this but with baby a ladder would have been tough. All in all I would rate Labadee at 10/10 and say that the $250 spent on the cabana was well worth it for all the benefits outlined above and because the beach fills up quickly. Can't wait to do Labadee again and would book the cabana at the same time as booking the cruise (they fill up quick). General Comments and Observations (applicable to all) Because we were travelling with the little one we didn't get to take advantage of some of the amenities and entertainment we ordinarily would have as we do like to partake. Never saw a show and as mentioned never did any of the specialty restaurants. That said, entertainers are positioned around the ship and play or perform throughout the day. All were fantastic especially the group of young singers (two females and one male) who usually played near the main staircase on deck 3. The casino area is nice and provided a good variety of slots and table games. The odds are still stacked against you so go in with the mindset of having fun and not making money. The shops are all quite nice and prices appeared to be reasonable. My wife enjoyed the cafe on deck 4 where she got specialty coffees every day. Those cost extra if you don't have a bev package but the snacks such as cookies and brownies are free to anyone. Gelato was available at a bar right across from the cafe and was reasonably priced at $3 for two healthy sized scopes. After my wife and little one had gone to bed I frequented Michael's Club which is located on deck 6. For anyone looking for a bar that isn't playing loud music, is a good place to chat with family or new friends and catch some sports highlights this is your place. They offer over 60 beers from around the world and a number of scotches, rums and cognacs. Andrei and Ramona were the bartenders who were amazingly personable and always kept a cold beer in my hand. As mentioned I usually was there after my wife and little one went to bed so I ended up chatting with them both quite a bit and always enjoyed the conversation. Michael's Club has a cool program where you can 'Sip Around the World' whereby you try 10 different types of beers they offer from ales, vinatages, limbacs, cidars etc. I participated and scored myself a certificate at the end with my name on it for my accomplishments however it is worth noting that some of the beers are beyond what is covered by the Premium Alcohol package so you do end up paying a bit extra for some beers. I paid anywhere between $2 and $13 extra for a total of $24 to go 'Around the World'. The limbic was the hardest for me. DO's and DON'TS (applicable to moms and dads) DO bring an inflatable bath. Not just for bath time but also so baby has somewhere to play while on the pool deck as all kids must be toilet trained to enter pool. We put our little ones feet in and got a few dirty looks. We filled up the bath with some water from the pool deck showers and baby had a great time. DO bring an inflatable swim toy with a shade if you intend to go to the beach and swim for a period of time longer than 10 minutes. I bought one from a company called Swimways which was priced reasonable and packs extremely well. DON'T bother buying a sun tent if you're considering. There is plenty of shade on the pool deck if that's where you hang out and also a lack of space to put it up even if you wanted too. DO bring your own baby food just in case you run into the same issues we did. DO request a play yard/crib in advance. The ship has them and will have one waiting in your room when you arrive. As a side note if you can afford a one bedroom suite do it so your baby has a quiet place to nap/sleep and you can have some drinks and chat and not have to go to bed. The balcony works but the view into darkness at night gets old fast. Plus its really hard to sneak out and get more drinks when you need a refill. Alternatively if you are travelling with family or friends request adjoining rooms so you can create a two room suite. DO bring your baby monitors. We debated this and decided not to which was a mistake. Our sea days were somewhat rough and leaving the balcony door open to hear baby wasn't possible because the wind with the door open created a vibration that work up baby. DON'T be afraid to take your baby out of their comfort zone or their routine. This is just my personal opinion based upon advice I was given before the little one arrived. 'Integrate your baby into your life. If you want to go camping go camping with baby'. I think this rule applies to anything including cruising. This is all I have for now but if anyone has any specific questions please leave a comment and send me a question and I'll be happy to get back you. All and all we had a fantastic cruise. Our little one exceeded our expectations across the board as we pushed her to her limits and took her completely out of her comfort zone and routine. As far as the ship itself is concerned we will definitely cruise with Celebrity again and wouldn't hesitate to jump on the Silhouette again either. Read Less
1 Helpful Vote
Sail Date: January 2013
My husband and I have been on one cruise before with Royal Caribbean, but we wanted to try Celebrity because we read that it was more geared towards adults without children and that the food was supposed to be better. Our Embarkation ... Read More
My husband and I have been on one cruise before with Royal Caribbean, but we wanted to try Celebrity because we read that it was more geared towards adults without children and that the food was supposed to be better. Our Embarkation was a definite improvement. We got on the ship within twenty minutes of arriving at the port. I believe we waited that long just to get to the first security checkpoint last time! The cabin steward was great. He came and introduced himself after we got on the ship. He was always very pleasant when we would see him in the hall. I have a pug at home that I missed, so I brought a stuffed one with me on the trip. When they would make up the room they would pose the pug on different places on the bed and put pillow mints between its paws. We spent a lot of time in the Solarium. I very much liked the fact that this area was well shaded. I have very fair skin and I burn easily so I was very happy to have a place to go to be able to watch the ocean without being burned. There were so many places on the ship I wanted to spend time that I felt bad anytime I was anywhere because I felt like I should be somewhere else, if that makes any sense. I liked The Hideaway (Deck 7 where they had tea and cool chairs and an area that looked like a treehouse), but I didn't spend a lot of time there because I felt like I should be outside. So basically had the first-world problem of having too many appealing choices :) We visited two specialty restaurants: Qusine and Murano. We visited Qusine on our first night. The restaurant was pretty empty due to it being the first day, which we were okay with. Our favorite dish was the Lava Crab. We purchased the Celebrity cookbook just to get the recipe for it. I personally did not like the Lobster Escargot and my husband did not like the Persian Kabob because it was white meat chicken on a skewer. For dessert we got the Chocolate Tombstone, which I highly recommend. We also had and generally enjoyed the Painter's Filet and the Sushi Lolipops. We ate at Murano on the day we went to our last excursion. I did not eat as much here as I would have liked because I had some motion sickness issues. We were looking forward to having fois gras, but it was not on the menu, which was disappointing. I heard many good things about the goat cheese souffle, but I do not like goat cheese, so I did not particularly enjoy this dish. My husband, who does like goat cheese, thought this was fantastic. I had the trio of filets, which were fantastic. I was very sad that I did not feel well enough to eat them. I did not like the fact that the waiters would not give recommendations on the food. Every other restaurant we went to on the ship the waiters would answer questions about the food, but not this one. We don't think we will go to Murano again after our experience. However, the worst service we got was at Bistro on 5ive and Cafe al Bacio. We ate lunch at the Bistro on the last day of the cruise. It took them fifteen minutes to take our order. I had to flag someone down to order wine. It took twenty minutes for them to bring each round of crepes, so we were there for nearly an hour and a half. We were told our food was coming soon and it was another fifteen minutes before it did. The Cowboy crepe and the dessert crepes were great, but we were very unhappy about the amount of time it took to do. I also did not like the Cafe. I was planning to go there every day, but I found the baristas to be rude and a little incompetent. I ordered an iced tea and they dumped boiling tea into a glass with ice that instantly melted and became warm tea. The baristas were standoffish and did not really seem to understand my order even when it was simple, like a bottle of water. We indulged in the Premium alcohol package, and it was awesome! I tried to avoid drinking before noon, but even with that inhibition we made good use of the package. We went out and had a lot of bottled water and we could have drinks both before and at dinner. The sommaliers in the MDR were great. Our favorite bar was the Molecular Bar. We tried nearly all the drinks on the menu. I really liked the Dragonfly and the Scorpion's Kiss, but there were not really any that I ordered that I did not like. The bartenders were hilarious. We enjoyed talking to them so much. The bar only serves cocktails and it was funny watching the other passengers come up and order things like beers that the bar doesn't serve. The Martini Bar was also very good. The iced bar was great for keeping the drinks cold. Saw that a lot of people picking at the frost on the bar and leaving handprints. The Marini bar had the best snacks of any on the ship. I saw that they had a bottle of X-Rated vodka and I asked what cocktail that came in, and I was told it was a substitution and I got to have a drink that was semi-off menu, so if you see something interesting, ask about it. Michael's Club serves beer. The husband was happy that they had a beer we can no longer get here in Wisconsin. The bartender made an atrocious drink with raspberry lambic, some dark beer, with whipped cream and chocolate syrup on top. We were the first to try it and it was horrible!! The bartender kept coming back every few minutes to tell us how great the drink would be if we had it after dinner and with chocolate and we were like "Yeah, it's before dinner and we have no chocolate, so..." Then he wouldn't swipe our card so we could leave. I told the hubby we should make a run for it while he was in the back, but he wouldn't do it. The absolute worst service we had on the ship was at the Mast Grill. I think they were training a new person there. We asked for cheeseburgers and fries. He took a burger that had been sitting there for god knows how long, put it on a bun, and handed it to my husband. He said he wanted cheese and the guy kind of gestured to the end of the bar and said "Condiments down there". Did not give him fries or the condiments behind the bar and did not even serve or acknowledge that I was there and I had ordered anything. The person in charge did nicely train him to make fresh burgers, put the cheese on so it melts, give us what we ask, and you know acknowledge that I existed, so I give props to them for rectifying this person's behavior. We did not try the room service. It was a little wonky. The menu in the book was different than the menu on the TV. We had some confusion about when you needed to order food. It looked like you had to order it the day before, but maybe just for breakfast?? I wanted to try and talk to a human being on the phone about what could actually be delivered and when but my husband said we were on vacation and we should be able to order food without talking to another human being, so so much for that. I liked the fact that from four until five in the afternoon they had "tea" in the Oceanview Cafe. It was nice to have small sandwiches and desserts for a snack at this point in the evening since we tended to have lunch early and dinner late. This cruise did not offer a Champaign High Tea, for those who would be interested in that. Also, if you are a Phantom of the Opera fan and you have the option of going to a Masque interactive party, do it. It is like fulfilling your dream of participating in the Masquerade scene from the musical. We really enjoyed our time on the ship. Even when we had some "bad" service, it made a good story afterward and added some flavor and personality to the trip. I am sure I will remember something else I wanted to talk about after posting this review. We met a lot of neat people and we look forward to our next Celebrity Cruise! Read Less
2 Helpful Votes
Sail Date: September 2012
First-time cruiser -- head read up on all the various things to watch for on cruises, etc. We found ourselves with many experienced cruisers (5 x a year or more) who told us this was an exceptional ship relative to many. Check-in was ... Read More
First-time cruiser -- head read up on all the various things to watch for on cruises, etc. We found ourselves with many experienced cruisers (5 x a year or more) who told us this was an exceptional ship relative to many. Check-in was fast and efficient with little waiting despite a large number of people arriving when we did. Disembarkation was no waiting at all -- really excellent. Loved the Grand Cuvee Dining Room -- service and food variety was great. We didn't see a need to visit any specialty rests. Just about every worker on the ship makes you feel special and truly seems concerned about your experience -- including the room attendants who were better than many hotel 'sales' people I've met over the years. Ship amenities were excellent. Communication on processes, shore excursions, etc were excellent. Only small niggle was we had an upgraded beverage package and I wish they would link husband and wife info so I didn't have to have both cards to get drinks for both of us. Read Less
Sail Date: June 2012
We're fresh off the ship from our 12 night cruise and could not be happier with our experience. We had a truly wonderful vacation and can recommend Celebrity and their Mediterranean cruise without hesitation. My husband and I ... Read More
We're fresh off the ship from our 12 night cruise and could not be happier with our experience. We had a truly wonderful vacation and can recommend Celebrity and their Mediterranean cruise without hesitation. My husband and I were first-time cruisers, both in our mid-to-late 30s. Quite frankly, we had read so many reviews but didn't know what to expect onboard Celebrity. We were hoping for a hassle-free vacation in many beautiful cities, high-quality dining, attentive staff, and a beautiful ship that didn't make us feel stir-crazy. We are frequent travelers and thought we'd give cruising a try. Celebrity delivered in every aspect. EMBARKATION We arrived at 11 a.m. on embarkation day to try and get the most out of our cruise. Turns out there were problems with my passport (a very long story) and the contracted port agent in Rome went above and beyond the call of duty to help me sort things out. It was dicey for a while, but at 4:25 p.m. we were cleared to board the ship. Celebrity was understanding, but their gate agents were AMAZING. THE SHIP AND CREW From the moment we boarded the Silhouette we were pleased by everything we saw. The Silhouette was a beautiful ship and we found the common areas to be nicely decorated and very attractive. Throughout the course of the cruise it was hard to believe that there were 2,400 people on the boat with us. I truly felt that there were always quiet/peaceful places to go -- between the Sky Lounge, Solarium, Hideaway, and Library (not to mention other options) you could find a spot to relax and get away. The pools were busy but generally orderly (apart from the annoying CelebrityLife activities and live entertainment). The gym was well-appointed. We encountered nothing but smiles and greetings from all the crew. I'd say we were treated wonderfully across the board -- from bathroom attendants to cleaners to pool butlers to waiters. I'm not sure what we expected, but I was surprised at how warm and open everyone was. We had great chats about countries of origin, living conditions onboard the ship, parties at the crew bar (!) and family. What a wonderful group! STATEROOM We were in an AquaClass stateroom (A1) with an unobstructed veranda on Deck 11. We were mentally prepared to be cramped, but found the stateroom to be a good size with room for all our things. The bathroom was very nice. Our balcony was lovely and we enjoyed the sea views. Our stateroom attendant kept everything impeccably clean (despite our best efforts to make a mess!) and we've no complaints about noise. PORTS We visited nine ports during our cruise and had a forced sea day on what would have been our tenth port (Mykonos) due to bad weather. We only booked a shore excursion in one port (Ephesus) and had a positive experience with Celebrity's tour company. We booked tours in Sicily (Taormina and Castelmola), Naples (Capri), and Athens. We did our own thing in Rome, Rhodes, Santorini, Crete and Venice. I don't think we'd change a thing. DINING AND ACTIVITIES We ate breakfast and lunch in the Oceanview Cafe on most days. Again, you were not lacking in variety there. Good selection of food across the board. Because we were in AquaClass our main dining room was Blu -- we ate there every night. On 11 nights we were immediately seated at a table for two with great views. On one night we had to wait a whopping 5 minutes. The food was consistently excellent. We felt there was a good variety on most nights between chicken, meat and fish. I'd say appetizers were always fabulous and we indulged almost every night (we joke now that it was 10 pounds well-earned!). I'd say that the waiters and assistant waiters were nice, attentive and friendly, but I did feel that they were understaffed. On most nights at past-peak (9:00 p.m.) hours everyone was running around in all directions -- for long periods glasses went unfilled, bread baskets were empty, etc. -- but the team tried to compensate with friendly service when they could. Once things died down they smothered you with extra love. Although the dress code in Blu was "smart casual" for the entire trip, on formal nights I'd say 75% of the diners did dress up for formal nights. People looked lovely in their gowns, dresses, tuxedos and suits -- on 2 nights we dressed up and on the third night we went smart casual. Smart casual was just that: look nice and don't show up in ripped clothes, t-shirts or shorts. Common sense prevailed and people didn't overdue it or unnecessarily look down upon people who were in the stated dress code for the restaurant. I think we felt a little awkward in smart casual next to tuxedos and ball gowns, but no one seemed to mind. I will say that my first three days on the ship I felt annoyed at the constant push to book at the specialty restaurants. Some crew members bordered on 'used car salesman' territory and I hated the constant hard sell. We loved Blu and had no reason to go elsewhere. It seemed like Celebrity was hurting for customers, however, as almost every night there was some big sale on the fee. We did go to the coffee shop and gelateria on Deck 5 -- wonderful stuff there as worth every penny! Nightlife might have been a little bit lacking for the under-40 age bracket (although the Molecular Bar and Martini Bar had great bartenders that put on quite a show) ... but we weren't looking for a Spring Break party-a-thon either. Live entertainment was just ok. AQUA CLASS Finally, I thought it worthwhile to comment on the AquaClass experience seeing as there is so much debate on whether it's worth it. I've copied and commented on all the AC amenties in hopes that it might help others. I think it's worth it up to a point -- we'll cruise with Celebrity again and will probably choose between AC and the veranda stateroom based upon the price difference. According to the website, AC gets: 1. A Personal Spa Concierge to arrange AquaSpa' treatments -- if that's true I didn't know about it. I don't think this impacts your overall cruise experience, there are always people at the spa willing to help you spend your money! 2. Daily delivery of bottled water and tea -- Two small bottles of water were great, but we had the beverage package so it wasn't an added benefit. The tea was there but we almost never touched it. 3. Daily fruit delivery -- Same fruit that is available for free in the Oceanview Cafe. Not sure this is a game-changer. 4. Daily canapes -- We were on a port intensive cruise and never requested the canapes. Some people took advantage of this benefit; we didn't. 5. Exclusive access to Blu that also serves complimentary breakfast every day -- As I mentioned, Blu was wonderful for dinner. The ambience was lovely and so much more intimate than the main dining room (we visited but didn't like how big and noisy it was). If Blu maintains its current breakfast hours then the hours are far too limited to be utilized. I'd say that 90% of the time Blu opened upon arrival in port and/or after some of the scheduled shore excursions departed -- we could only eat breakfast in Blu 3 mornings during the cruise. What a disappointment! 6. Upgraded room service menu -- We didn't use this during our cruise. 7. Complimentary access to the Persian Garden -- I visited the room once, and didn't really see the draw. For us this did not impact our overall cruise experience. 8. Aromatherapy diffuser -- It was there, not sure it made a difference! 9. Pillow menu -- Our pillows were great to start with and we didn't see a "menu" or care to make a change. I think they are only available upon request. This strikes me as a non-amenity amenity. 10. Additional bathroom amenities, including shower gel, facial spray and lip balm -- Shower gel was there, the other stuff was not. 11. Plush Frette' bathrobes, slippers, bath towels -- They were very nice. 12. Hansgrohe' shower panel and fog-free mirror -- Very nice shower and the fog free mirror is cool -- but are you willing to pay $$$ just for a cool mirror?? We'd book AC again just to dine in Blu at night -- but it'd all depend upon the cruise and (admittedly) the price difference. OVERALL On the whole we could not be more pleased by our cruise experience. The ship was great. The food was wonderful. The ports were everything we imagined. Now we're looking for an opportunity to cruise again! Read Less
Sail Date: March 2012
We are from the Uk and were on our 1st cruise. We are couple in our mid 40's (left children 19 and 16 at home) and were hoping for great things but were unsure of what to expect from our Silhouette cruise. Flew form ... Read More
We are from the Uk and were on our 1st cruise. We are couple in our mid 40's (left children 19 and 16 at home) and were hoping for great things but were unsure of what to expect from our Silhouette cruise. Flew form Heathrow-Newark. Stayed at Rennaissance Hotel Newark overnight. Embarkation at Bayonne very well organised as we benefitted from arriving early. Boarded the ship at 11.30am - WOW - Silhouette was close to perfect and exceeded our expectations, Boutique style and very modern quality design. We have travelled to various countries and stayed at various levels of hotels, however this ship was definately 5* quality. We had room 7126 on front starboard side with balcony, no noise whatsoever. Location was great, albeit next time we will choose mid ship (less walk along long corridors). The room, attendants and room service (24hours if required) were faultless and the room had 6ft comfy bed, sofa, lcd tv, power shower etc, everything designed with perfect use of space. We chose to eat in Cuvee MDR most nights and the quality and service were excellent. If you wanted 3 starters or any extra, the waiter was happy to arange. Nothing was a problem and they encouarged people to try different dishes. We ate in Murano once. Food very good (had better in local restaurnts in UK), service was excellent (32$ each). Would recommend booking 3 restaurant package early in cruise(99$), as we heard good reviews of Tuscan and Qsine, but ran out of time. All on board payment is via Celebirty card and account statement can be viewed in room tv. We did not take out any drinks packages, and felt this was a wise choice as we are not big drinkers (approx 6 bottles Bud & 3 G+T/ cocktails per night) There is food and drinks (tea, coffe, lemonade, fruit squash, ice cream) available 24 hours per day at various locations - no charge. Entertainment was good and varied. Theatre was well organised and various bars to suit all tastes, we liked Martini bar and Ensemble Jazz bar. Weather was good from day after departing NY (30th March-9th April), about 30's each day with slight breeze, you need to find shade. Visited 5 islands -St Thomas, St Kitts, Antigua, St Lucia, St Maarten and enjoyed them all, albeit all very similar. We usually arranged a tour of each island from the port and went to soime loveley beaches. We went on America's Cup racing boat trip in St Maaretn, which we enjoyed. We finished the day at Maho beach will planes landed just above beach, good experience and great bar on beach. We may go back to St Maarten, but have other places to visit before that and have also been to Meeru-Maldives, which is our perfect beach and switch off location. There were approx 3000+ people on ship + 1300 staff, you could always find space and there were plenty of activities throughout the day, if you want to get involved. 80% Americans on ship and we like their 'have a go' positive attitude to life. 80% of guests were over 55, lots of British from 20-80. Age is only a problem if you make it! I would recommend this cruise and especially Celebrity Silhouette to anyone. We made a future reservation $100 dolars each, which gives room credit for future cruise. Next time we will cruise Eastern Med, which will be less flying. We added to extra 2 nights in NY at end of cruise and stayed in New Yorker Hotel room 2135, fantastic views, hectic city, great to visit, lots to see an do, but would recommend this trip before cruise to anyone else. CELEBRITY SILHOUETEE or REFLECTION - WE WILL BE BACK! probably with friends who wish to sample the experince we have had. ENJOY Read Less
Sail Date: December 2011
I will firstly post this on the forums and then copy it onto the 'cruisecritic' website. We sailed on the Silhouette on the 12th - 24th December, myself and my wife are both in our mid 20's and this was our first cruise. ... Read More
I will firstly post this on the forums and then copy it onto the 'cruisecritic' website. We sailed on the Silhouette on the 12th - 24th December, myself and my wife are both in our mid 20's and this was our first cruise. Celebrity was deliberately chosen as a compromise between good facilities and activities that would interest us(basically no belly flop contests). The cruise was a belated honeymoon after I had spent the majority of 2011 away with the military and my wife was busy with work. I have uploaded a few photos of the ship onto flickr, heres the link; http://www.flickr.com/photos/73144990@N08/sets/72157628620010809/ Any questions feel free to post below. It feels like we were on a completely different cruise to most reviewers, we loved it and would recommend to anyone. You may want to go and boil the kettle before you begin or drink a red bull as I often go into far too much depth. And so it begins; I will include; embarkation, stateroom, dining, dress code, spa and fitness, public areas, entertainment, staff, fellow passengers and disembarkation. Embarkation: We had stayed in Manhattan the night before and got a cab to the ship, a point to note for people grabbing cabs from Manhattan, make sure that your cab driver is 100% sure of exactly where you are going. I felt sorry for a Chinese couple who's cab driver got lost and took 4 hours, yes 4 hours to get from Manhattan to the port. I didn't think we could board until about 2pm so we didn't arrive until about this time. As it turns out, it seems that most people must have arrived earlier as it wasn't too bad for us at all. After arriving, bags were taken off us and we proceeded through the security checks, all was fairly smooth and as someone else has eluded to the checks were not too scrupulous. That said, if you can afford a £4000 cruise, it baffles me that people then sneak on a £12 bottle of gin, maybe its the thrill of getting away with it! We then moved into a main lobby area, everything is tented due to it being a temporary departure port, being Aquaclass we were then, to our relief, moved away from a huge queue through to a separate area with the suite passengers. It took about 20 minutes to get 'check in' finished, not too bad we thought. Coffee, water, cookies etc are available, as are seats for older passengers. I particularly enjoyed the people in motorised scooters pushing to the front of the queue, this wouldnt have bothered me had I not seen them that night, scooters parked, performing a lovely bit of ballroom! We then boarded a bus and began the journey to the ship, nothing to note here, I had heard in previous reviews about the speed of the lifts. It took about 15 minutes to get a lift after initially going through security on the ship, this worried me a little but was just due to the large amount of passengers at once. Stateroom: We were in Aquaclass #1587, the balcony was more than adequate and we often lounged outside on our way into a port. The bed was fine and the interactive tv was superb, I found out on the last day that you can pull the tv off the wall and swing it to face your bed on a bracket, a bit late! There are numerous complaints about storage, for passengers such as ourselves, limited by airline baggage then storage shouldn't be a problem. Our housekeeping staff were really nice and often gave us time for a chat. Flavoured water, fruit and canapés were available daily. The bathroom was a good size and we found the sink and shower were fine. Dining: The bulk of the reading will be based around the dining, being in Aquaclass our first choice eatery was Blu. The only places I cannot comment on were the Main dining room, The porch and the Bistro on five, we simply didn't have big enough stomachs to eat everywhere. After boarding we ordered the five speciality restaurant package. This included a night at Murano, Lawn Club, Qsine and two in the Tuscan Grille. We enjoy trying different restaurant's and would have been left wondering unless we tried them all. One comeback to other reviews was the use of language in menu's, its aimed to be 'haute cuisine' and people should be willing to try something out of the ordinary. If not there's always the buffet or the burger grill! Blu -- We ate a number of times in Blu for dinner and breakfast. Don't think for a second you'll be losing weight by eating in here,its healthier, but once you've had 4 pieces of bread and 4 courses its certainly not healthy. What is nice though is the choice that you could eat lighter meals if you fancy it. The menu was extensive with different dishes each time we ate. Overall the food and service was excellent, our waiter once apologised after we had been waiting only 10 minutes for a course. It is nice to eat in smaller room that gives a more intimate atmosphere. As with all the restaurant's, you have to order any soft drinks from the sommelier, not just the wine. Also Blu provides flexible dining, meaning you can turn up anytime between 6.30 and 9 for dinner. Murano -- The surroundings are beautiful and it is obvious that the ship is aiming for a fine dining experience. Everything about the meal was perfect, our only small complaint would be that portions are very large, not that it matters, this is possibly catering for the American market. Tuscan Grille -- The first time we ate there was good but the second was much better. A large selection of breads, oils and pesto, good antipasto, a nice position on the ship and excellent staff made it a worthwile place to visit. Qsine -- A warning, its probably not worth snacking in the run up to Qsine, it is a literal feast. You choose all your dishes on the Ipad and your waiter will then choose which he belives to be the best order to eat them in. All were brilliant, especially the tacos, disco shrimp and sliders. Its a shame we went so late in the cruise or we would have gone back. Lawn Club Grill -- Another good eatery, the concept is really simple. We didnt make our own flatbreads but I cooked the steaks with a little help! Possibly our favourite meal on the ship, you can go as crazy as you like with the meat you choose. We opted for a non-alcoholic beverage package. Although my wife wouldn't have got her money back it was a good idea for us. We rarely drink alcohol with meals and found the freedom it provided made the cruise even better. We used it mostly for cafe al bacio on deck 5, it makes a good speciality coffee and has a good selection of pastries in the morning, sandwiches in the afternoon and cakes in the evening. Dress Code: I have added a small paragraph on dress code as I know its mentioned time and time again. Blu seemed to follow the dress code throughout as did Murano. In my opinion, unless eating in the buffet it is best to always be dressed as per the dress code. If you feel you shouldn't dress up to go to the lawn club grill for instance, it could annoy other guests when you then move around the ship not in the stated dress code. I cooked a steak in a three piece suit and tie and never felt out of place. I feel its better to be overdressed than under dressed. Spa and Fitness: My wife used the spa for a manicure and pedicure, possibly the low point of the cruise for us. She was treated to Rhonda, one of the spa staff. She not only made my wives feet bleed and subsequently ache when removing skin but then gave her the treatment above what she ordered and made her pay for it. She had a poor attitude and told my wife, 'the tip needs to go there' when handing her the receipt. There were other gripes with the treatment but I think you get the idea........disappointing. The gym on the other hand was very well equipped,for the really big guys the free weights are limited but there is something for everyone. The machines can fill up quickly at busy periods and the gym is HOT, if you are planning to go hard, take lots of water. Public Areas: We thought the ship was amazing, all the public areas were well kept and the central area, complete with tree was awesome. There's not a huge amount more to add on that, it was just a lovely ship, so much glass made it feel very spacious. Never was there a time we thought the ship felt busy. Entertainment : We never ventured into the theatre to watch the entertainment so my comments are based on the live music throughout the ship. The standard was excellent and 'Sipra', the party band, could cater for anything from classical ballroom to modern chart music, we also enjoyed watching Michael, an acoustic guitarist, on the lawn. You could have wine and cheese whilst you watched if you wished. It was nice to sit and listen to the music, even when you didn't deliberately go there for it. Staff: The staff were excellent, my wife, having previously worked in a 5 star hotel always has an eye out for things that shouldn't happen. Throughout we found the staff were engaging and polite, the only exceptions to this were Rhonda from the spa and one of the ilounge staff, I need not go into detail but the individual was obnoxious and rude. For future cruisers reference he is the young, slightly overweight American, unfortunately I didn't get his name. Two other couples we spoke to also had bad experiences with the individual. Passengers: No big complaints here, it amazes me to see how rude certain people are towards the staff but this was to be expected. I will go into disembarkation shortly. Oh and we enjoyed an older lady in the Oceanview Cafe, looking at us and saying rather too loudly, 'You look at all these young people, what I want to know is where the money comes from?' My wife restrained me from saying drugs or selling tele's from the London riots. Disembarkation: This really, really annoyed me. After we were given paperwork to make our choice, we choose 'Express walk off:Carry your own luggage'. I cannot comment on the other methods of disembarking but to me its very simple, 'CARRY YOUR OWN LUGGAGE'. We waited at 0730 to be allowed off and then the barriers were removed and you were allowed to walk off the ship. Cue people shouting, borderline heart attacks, old ladies not able to lift their luggage. If you cannot walk down 15 steps with your luggage then wait and get it taken off for you. It only further delays people such as myself who can carry my luggage. This is no fault of Celebrity but lies with passengers believing they are still 30! Aside from this, we were onto a shuttle bus(with the same passengers reeling that they were tricked into carrying bags after ticking the box) and were in a taxi within 10 minutes. For us it was all pretty smooth. To summarise, a thoroughly enjoyable holiday. We literally loved it and would book again with Celebrity in the future. Aquaclass for us is a huge plus due to express boarding and the use of Blu, we would also recommend a beverage package. I wont go into individual ports and excursions as this falls outside of the ships touch. Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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