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3 Helpful Votes
Sail Date: May 2019
This was our return to the beautiful Silhouette since it’s maiden voyage out of Hamburg many years ago. We decided to try out an accessible Sky Suite and we loved the benefits this brought such as Michaels Club and the exclusive ... Read More
This was our return to the beautiful Silhouette since it’s maiden voyage out of Hamburg many years ago. We decided to try out an accessible Sky Suite and we loved the benefits this brought such as Michaels Club and the exclusive restaurant Luminae for suite guests. The service and food in Luminae was fantastic and offered a personalised dining experience. Kurt and his colleagues were amazing and the best service I have had on a cruise ship. The free alcoholic drinks including champagne and cocktails all day in Michaels club added a lovely touch. We were very disappointed by the ocean view cafe as we decided to try this one morning and once for lunch. The buffet restaurant was over crowded making it very difficult to find a seat and you had to fight your way through to grab your food. The quality of most of the food was mostly enjoyable however the rice pudding was cold and way too sweet. The buffet was not up to standard as we had previously come across with Celebrity and the buffet on Royal was much better. Thumbs down on this sailing. The accessible suite was comfortable but the layout wasn’t the best but this was to accommodate wheelchair users. The sofa and TV were located in a very awkward place so you couldn’t watch TV whilst you were sat on the sofa. The accessible bathroom was a very good size although the lack of drainage in the shower meant that water would flow all over the bathroom area making it a paddling pool. On the morning we were at sea the rocking of the ship had made the water escape into the suite soaking the carpet. There was a lack of power sockets near to the beds so charging your mobile had to be done near to the TV unit. A larger TV would have been nice as the only place to watch it was from the bed. Another big disappointment on this sailing was the lack of free loungers in the solarium as this was extremely busy on both occasions we visited it. The cold weather also meant that more passengers tried to utilise this space including certain passengers who treated it like a booze up cruise where they were drinking bottles of beer in the hot tubs. No celebrity solarium attendant challenged them and they were left to their own devices. They certainly didn’t respect other passengers and their behaviour was more I had come to expect on a P&O cruise. The clientele on this sailing wasn’t what we usually find on a Celebrity cruise and Amsterdam was most likely the reason. Another thumbs down on this sailing. The solarium needs to be better supervised and necessary action taken. The size of the solarium also now feels limited compared to Royals Anthems of the Seas which has over twice the size of what is being offered on Celebrity. For once I felt that there was a lack of space and the ship felt over crowded. Not something I’ve experienced with Celebrity on previous sailings. Overall a nice trip but we have had much better sailings with Royal so this will be our first preference from now on. Read Less
1 Helpful Vote
Sail Date: April 2019
When we booked this cruise, I searched high and low for reviews of Celebrity cruises with kids under the age of 10. Since I didn't find much, I thought I would share our experience of cruising with two boys, ages 8 and 9. We ... Read More
When we booked this cruise, I searched high and low for reviews of Celebrity cruises with kids under the age of 10. Since I didn't find much, I thought I would share our experience of cruising with two boys, ages 8 and 9. We booked this cruise the week before departure and didn't know much about the Celebrity cruise line. In the past, we had traveled on a Royal Caribbean ship, which was very child and family friendly. The demographic of Celebrity is definitely older, with many retirees and seasoned cruisers on board. On our ship, we only had 20 kids (out of 2,000 passengers). Overall, we LOVED this cruise and since we had so few kids on board our boys had a wonderful experience in the Fun Factory kids club with lots of personal attention. The kids club staff were all very professional and highly trained. While the boys loved playing X box, they equally enjoyed all the activities (camp out, bingo, arts & crafts, cupcake decorating, scavenger hunt). A big THANK YOU to Ma'Bel, Lilia, Dalia, Bon-bon, Lulia, Jelena and Eli! Our kids also made lots of friends on board since it was easier to get to know other children with a smaller group on board. Our experience in the dining room was also flawless. Being selective eaters, our kids asked for chicken fingers (an off-the-menu item) and had this awaiting them every night. Our waiters, Wiganata and Bibek, seemed to anticipate our every need and the food was amazing. We did run into a serious housekeeping issue, which we reported to Guest Relations and were very pleased with their response and attempt to rectify the situation. We spent a lot of time pool side (one deep and one shallow pool) and were pleased with the amount of shade available. While it did get busy and loud mid-day, we always got our swims in either early or later in the day with no crowds We were very pleasantly surprised by what an easy and fun family experience it was to cruise with Celebrity, Since our kids couldn't wait to go back to the kids club, my husband and I also got lots of time to relax and read! I've attached an outline of some of the activities offered by the Fun Factory kids club. Read Less
4 Helpful Votes
Sail Date: April 2019
Excellence is subjective but, to this cruiser, there’s no area where Silhouette did not earn her title! Ship was super clean and easy to navigate, even with my mobility issues. Service, above and beyond my expectations! (First experience ... Read More
Excellence is subjective but, to this cruiser, there’s no area where Silhouette did not earn her title! Ship was super clean and easy to navigate, even with my mobility issues. Service, above and beyond my expectations! (First experience in concierge class and it was wonderful). Thoroughly enjoyed the lecture series on Titanic and Hollywood stars! Found the speakers, entertaining, knowledgeable and informative! Evening entertainment was fine, especially the comedian and silent disco. Food was superb! Visited Murano, Porch, LePetite Chef, Tuscan and, my personal fave Lawn Club Grill. Casual atmosphere and AMAZING food! Lamb chops cooked to perfection! Oceanview Cafe provided outstanding array of breakfasts and lunches! Great service, entertainment, fabulous weather and great interaction between crew and passengers! Our concierge stateroom was clean, well appointed, roomy with more than ample storage spaces. I was glad I remembered my collapsing bins for the overhead cupboards because they make the space much more functional. (Thanks to CC for the tip!). Love, love , the pillow menu. Body pillow made reading much more enjoyable ! Great service, outstanding food and plenty of space for “me time”. Who could ask for more? Read Less
2 Helpful Votes
Sail Date: March 2019
Best cruise ever - my 45th with Celebrity. Everyone out did themselves to make our trip the best as it possibly could be. Embarkation was a breeze. Was on the ship by 1030. Ship was the cleanest and friendliest of all of the ... Read More
Best cruise ever - my 45th with Celebrity. Everyone out did themselves to make our trip the best as it possibly could be. Embarkation was a breeze. Was on the ship by 1030. Ship was the cleanest and friendliest of all of the Solstice ships I have been on. Fantastic attention to detail. The meals were exceptional, everywhere! I would highly recommend going to the Dining Room for lunch on Sea Days. The entertainment was also very good - the Celebrity Dancers are really amazing and I could watch them for hours! Ports of call with the exception of Dominica (which should be struck - what a waste of a day) were top notch! Lots of things to see and to do. One thing though -I will not be cruising on the Celebrity Edge - we were parked beside it in St Martin, and those infinity balconies are a complete joke. If I pay for a balcony, I expect a balcony!! I think Celebrity Corporate made a huge strategic faux pas and will find these new ships harder to fill up in the future after the "pink cloud" wears off. Just returning to the Silhouette, there are some key individuals who merit comment: Jamie, the Hotel Director, Jeremy, the Activities Director and all of the staff at the Cafe al Bacio, especially Bianca and Staywill. All of them made our cruise very memorable. Thanks so much. Read Less
2 Helpful Votes
Sail Date: March 2019
We had never been to the ABC's and wanted to check them out. We had been to Grand Cayman twice before so we only did a walk about but we did bus tours on the ABC's which were well organized and paced just right. They were ... Read More
We had never been to the ABC's and wanted to check them out. We had been to Grand Cayman twice before so we only did a walk about but we did bus tours on the ABC's which were well organized and paced just right. They were colourful and we enjoyed seeing a wide area of the islands on the tours we took. Our dining room experience was enhanced by the Waiter and his assistant who worked as a team to ensure our meal time was pleasant and enjoyable. The sommelier was very knowledgeable in the wine she suggested. The only negative in the dining room was the person who was supposed to serve the pop and alcohol drinks they were non-existent and the sommelier took care of it for us. The entertainment was a 10 out of 10 with a good variety over the 9 days. The Silhouette dancers/singers were wonderful and top notch. We love the Silhouette and look forward to our next cruise. We have been on both the Equinox and the Silhouette but feel the Silhouette is our favourite. Read Less
1 Helpful Vote
Sail Date: March 2019
we had previously only cruised with P&O but felt their standards had slipped and decided to try Celebrity cruises. We cruises southern Caribbean and from start to finish the Staff made us welcome and help made our cruise. The layout of ... Read More
we had previously only cruised with P&O but felt their standards had slipped and decided to try Celebrity cruises. We cruises southern Caribbean and from start to finish the Staff made us welcome and help made our cruise. The layout of the ship was good and easy to get around considering the size of the ship. It was clean and food excellent in all areas. The entertainment was OK but not great, perhaps not to our liking but speaking with other guests some thought it was good. we prefer to explore on our own and did this by foot in the towns of port, we particularity like saint maarten. Locals were friendly and the water station and cool towels before you returned to the ship was welcome as it was warm. Our waiter at dinner and his team were very good, wine waitress was good and kept our glasses topped up without having to be asked. We enjoyed it so much we booked another cruise while on board. Read Less
2 Helpful Votes
Sail Date: February 2019
Just returned from a 9 night Southern Caribbean cruise and experienced something I have never seen on a Celebrity cruise before. For some reason, some fellow passengers felt “entitled” to reserve 4-8 sun loungers while other guest ... Read More
Just returned from a 9 night Southern Caribbean cruise and experienced something I have never seen on a Celebrity cruise before. For some reason, some fellow passengers felt “entitled” to reserve 4-8 sun loungers while other guest went without. Silhouette officers were approached over this issue and either ignored the situation or failed to take corrective action that is common practice on other ships. Maybe it was the large amount of groups on this cruise, but the fact of the matter is the 30 min policy has to be policed and enforced. Other than that, it was a nice cruise with an excellent itinerary. However, Silhouette is starting to show its age and seriously needs an upgrade which I understand will occur in 2020. On a positive note, the food in the buffet and main dining room was excellent and so was the entertainment on this cruise. Overall, a good cruise but Celebrity needs to sort out the pool deck issues as some guests were so upset they decided not rebook with Celebrity. Read Less
5 Helpful Votes
Sail Date: February 2019
Two weeks away with friends, wanted sunshine and being looked after. Celebrity are top notch when it comes to cruising. If i have one criticism it is with their menus, they never change. There were three Chic nights and the first two were ... Read More
Two weeks away with friends, wanted sunshine and being looked after. Celebrity are top notch when it comes to cruising. If i have one criticism it is with their menus, they never change. There were three Chic nights and the first two were just normal menus,mthe final one the big hitters come out, Lobster, Beef Wellington, Duck ala Orange and aleg of Lamb, you cannot eat them all, why oh why can they not be split across the three formal evenings. Entertainment was excellent, just disappointed that the Tenors of Rock could not be brought on, lol. Dont like Jugglers, Magicians butbitherwise a great rick band, comedian and two vicalists Staff superb Ports of call good, some great some we got straight back on board. Dominica still not fullt recovered from Hurricanes. The ship ran out of Red Stripe and Miller after four days, or so I was told. Wine choices on classic packages are limited, is that a ploy Celebrity Overall loved the cruisev Read Less
4 Helpful Votes
Sail Date: February 2019
As Celebrity Elite Plus, we have experienced a transition in Celebrity cruises from peaceful and relaxing to LOUD at a point that it is difficult to find a quiet place to relax and read a book. Every event has the volume so loud we found ... Read More
As Celebrity Elite Plus, we have experienced a transition in Celebrity cruises from peaceful and relaxing to LOUD at a point that it is difficult to find a quiet place to relax and read a book. Every event has the volume so loud we found it necessary to wear ear plugs. The ship itself was great, the food was superior, the staff very helpful and friendly....our only point of dissatisfaction was the noise level. In the evening in our stateroom and also in walking the passageway to our stateroom, we would constantly hear the boom, boom, boom of heavy bass. If we visited a lounge we found it impossible to carry on a conversation due to the high volume. If this is what we were seeking in a cruise, we would have gone to a competitor who is known for their loud music etc., and we could have done it at a much less expensive fare. Read Less
2 Helpful Votes
Sail Date: January 2019
This is an excellent ship, in excellent condition. The ship's crew are very helpful. Main dining restaurant food was so good that we didn't even want to try the speciality restaurants. The only draw back was that the Sky Lounge ... Read More
This is an excellent ship, in excellent condition. The ship's crew are very helpful. Main dining restaurant food was so good that we didn't even want to try the speciality restaurants. The only draw back was that the Sky Lounge was closed everyday about 4.30 at a time when we wanted to stay for a drink as it was such a lovely lounge. We attended one Art auction but unfortunately it was the same old banter from the auctioner using the same old spiel that Park West tells them to use. Not bery many works were sold at the first auction. We avoided all the rest of them. It is time that Park West changed the way they do things. The ports of call were very good and varied and showed the Caribbean off incredibly well. We had an excellent time and were extremely well looked after. We would certainly use this ship again. Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.5 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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