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3 Helpful Votes
Sail Date: August 2019
As usual, Celebrity delivered excellent food and service on our recent Baltic cruise. Embarkation and disembarkation were smooth and efficient. Our balcony cabin was larger on the Reflection than on past Celebrity ships. The layout was ... Read More
As usual, Celebrity delivered excellent food and service on our recent Baltic cruise. Embarkation and disembarkation were smooth and efficient. Our balcony cabin was larger on the Reflection than on past Celebrity ships. The layout was great and the extra space was appreciated. The entertainment was good, but not spectacular. We have become comfortable with the fact that if you want big productions, try Celebrity's sister line - Royal Caribbean. Rob Lewis, a Phil Collins tribute act, was great. The service in the Opus restaurant was exceptional - as was the food. I can't imagine what our waiters and sommelier could have done any better. We did have dinner in the Tuscan Grille one evening and it was a disappointment. Three of us ordered steaks. Two were too rare and one was overdone. By the time we got one steak redone, everything was cold. We paid $45 each and wished we had eaten in the Opus dining room. The ship is fabulous. Although we were with 3,300 other guests, the ship never felt crowded. There are enough small areas (library, Hideaway, etc.) that we could always find some quiet places when we desired. We toured Berlin, Helsinki, St. Petersburg, Tallinn and Stockholm with TJ Travel Tours. All were great experiences. Our guide in St. Petersburg was Natasha and she worked very hard for two 10-hour days. Her knowledge of Russian history was exceptional. She was old enough to have lived under Soviet rule, so she also had an interesting perspective on the czars, the Soviets and on life after the fall of the Soviet Union. We toured Copenhagen on a Celebrity tour, since TJ was not able to form a group there. The guide was knowledgeable and we got a good feel for the city. Overall, it was a great trip. We were extremely lucky with the weather. We traveled with a couple who had just gotten their first passports and this was their first cruise. We warned them that the Reflection experience will probably spoil them for future cruises. Read Less
5 Helpful Votes
Sail Date: June 2019
The Reflection is a solidly-appointed, comfortable ship. It carries on the Celebrity tradition of quality service with professional and polite staffing. The cabin, at 194 sq ft was sufficiently large and comfortable. Dining is ... Read More
The Reflection is a solidly-appointed, comfortable ship. It carries on the Celebrity tradition of quality service with professional and polite staffing. The cabin, at 194 sq ft was sufficiently large and comfortable. Dining is always a plus on Celebrity, and was again. The entertainment was fair to good; nothing special, really. The ports of the Baltic are very enticing, BUT; each port had 5-6-7 cruise ships in at one time. So, for 'premier stops' like St Petersburg, with everyone wanting to see the Peterhof Palace and the Hermitage, 'seeing' anything becomes a 'hit or miss' affair. Picture touring the rooms of these aforementioned places like taking a tour whilst moving around in a Rugby scrum! The crowds are UNBELIEVABLE. You get moved along from room to room on a 'timer' in the Peterhof. In the Hermitage we couldn't even GET INTO the room housing the Rembrandts! Also, I do not understand WHY people who are wheelchair-bound insist on coming on these types of cruises; there is NO handicapped accessibility to any of these places. I saw a man taken out of his wheelchair and was CARRIED UPSTAIRS while his wife CARRIED HIS WHEELCHAIR up the stairs. And how they maneuvered through these massive crowds is beyond me. CHOOSE A DIFFERENT ITINERARY! But the real 'ugly' in the title belongs to Celebrity itself. We used a travel agent and they bought a coordinated package for us including flights, the pre-cruise hotel, and transfers from/to the Amsterdam airport and into/out of the hotel. Well, we, two senior citizens, were to be met at the airport and to be transported to the hotel; well, NO ONE MET US. It was 90*, we had a total of 4 suitcases, and there was NO ONE to meet us OR to provide ANY guidance/help. We had to SEARCH the airport to scramble to get ANY transportation to the hotel. Then, as we had read many reviews of the high-cost and slow-performing internet on Celebrity, we decided to NOT make use of this service. BUT, as we HAD purchased our airline tickets through Celebrity we asked them to 'confirm us/check us in' with our homeward-bound flights---and all we were told was 'just buy one hour of internet time and do it yourselves'; I mean, REALLY?! THIS is 'end-to-end coordinated service'? And then, there was another scrum when the truck containing the departing passengers' luggage arrived AT THE SAME TIME as the busses w/the passengers--although the trucks had left TWO HOURS BEFORE the busses did! So, another 'scrum' took place as everyone scrambled to find their luggage. And THIS scrum was all courtesy of Celebrity. We have (HAD!) traveled with Celebrity several times over the past several years, but I think that this trip, overall, has made Celebrity 'persona non grata' with us going forward! Read Less
7 Helpful Votes
Sail Date: March 2019
Let me apologize from the start to all the Celebrity fans out there because my review will be very negative. My wife and I have sailed over 20 times on various cruise lines and this cruise was not one of our favorite cruises. My wife ... Read More
Let me apologize from the start to all the Celebrity fans out there because my review will be very negative. My wife and I have sailed over 20 times on various cruise lines and this cruise was not one of our favorite cruises. My wife and I wanted to try Celebrity Cruise Line since many people recommended them to us. And since we wanted to go to Mardi Gras, we booked the cruise on Celebrity that stopped in New Orleans for Mardi Gras. From the very begining, our experience was not good. First, Celebrity's website is very difficult to use when you are trying to find information related to your cruise. You almost need to have a map on how to find information on their website because it is not easy to navigate. Secondly, they are very expensive compared to other cruise lines. Their drink packages, internet packages, spa packages, etc. cost way more than you pay on other cruise lines for the same level of service, no difference of service. Their shopping stores on board are very high end and the average person can't afford to buy much of their products. Finally, from the time you get on the boat, their staff is constantly bugging you about buying one of their various packages. This goes on every day (even the last night on ship) in the buffet area or around the pool or in the various venues around the ship. It really gets annoying. Third, beware of your shore excursions. We booked a shore excursion for a Mardi Gras parade. The print out of the excursion stated that you will have a front row seat to watch the parade. What they didn't say is that they will over book the excursion and by the time we arrived, our seats were around the corner and watching the parade after it goes by seeing the back end of the floats and bands. Let's just say many of us who attend received refunds the next day. It was poorly planned, poorly executed, and very over prices for what you received. On another shore excursion, it stated it would be a three hour tour but we were back to the ship in two hours and really didn't find the excursion very interesting compared to the write up about the excursion. Next, as for the vessel, we found it to be dark and blah. The hallways are dark looking, various venues are very dark, the theater and dining rooms are dark. We were playing bingo in the venue "Celebrity Central" and several passengers asked if the lights could be turned up. The host stated that the lights are up all the way. The decor around the ship is not very appealing and does not promote a welcoming/positive feeling. The meals were nothing special. In fact, I think we found the buffet area had better food then the Opus dining room. I am stating this because, the cooks in the dining room could not cook a steak. I had steak three times in 10 days. I order it medium first time and then the next two times medium rare. All three times, my steak was well done. There were a couple times where the meat was very tough to eat and finally, they offered limited choices of meals some of which didn't make much sense. For example, lobster tail with rice. The staterooms are not very well layed out. There is limited space to store your clothing and other items. The bulk of their storage is located in over head bins above the bed. For most of us, we can reach the bins but for individuals in their late 70s or 80s, they would have a problem reaching up there. And the location is not very convenient. As for the staff, there were several that were very helpful and very friendly. First, our room steward for room 8344, Satdish was very good and very friendly. Always had our room looking inviting, clean, and comfortable. Next was the gal who greeted you on the 4th floor when entering the Opus dining room. Here name was Sofia and she was very friendly and always ensured we had our requested table ready when we arrived. Then their was our assistant waiter Tenci. He knew what we wanted before we knew that we were going to order it. He was on the ball, ensured we were well taken care of. Plus he ran circles around the waiter who had it head up were the sun does shine and should not be a waiter. Finally, our bar waiter in the Opus Dining Room, Gede was outstanding and extremely friendly. And he always ensured our order was quickly served before our meal began. All these individuals I mentioned should be promoted. Over-all, I can't say the cruise was totally bad or not enjoyable. However, I find that Celebrity is not what I expected. Celebrity is an over price cruise line whose main objective is to get you to buy, buy, buy while on the ship. If this is suppose to be an upscale cruise line, well lets just say there are much better cruise lines to consider. I would never ever recommend Celebrity to anyone even if Celebrity was the last cruise line on earth. Read Less
1 Helpful Vote
Sail Date: March 2019
Starting from Fort Lauderdale is always our choice - such a lovely port. We stayed in Hollywood for 3 nights pre-cruise (see separate TripAdvisor review). Mardi Gras in New Orleans was the highlight of this cruise. We chose it because ... Read More
Starting from Fort Lauderdale is always our choice - such a lovely port. We stayed in Hollywood for 3 nights pre-cruise (see separate TripAdvisor review). Mardi Gras in New Orleans was the highlight of this cruise. We chose it because we had never been to New Orleans. What a spectacle! And the Reflection made the most of it, with purple, green and gold decorations, events for all cruisers and especially for Captains Club, and the music. I can't say enough about "Big Mike"' musical director, band leader, trombone player par excellence! Also, Ray Brown Jr Jazz band, Danny Smart singer/guitar player, and Starlight Duo cello and violin were all fantastic. Celebrity CEO Linda joined us in New Orleans, and again in Grand Cayman to celebrate International Women's Day. She is very enthusiastic and delightful to meet. We received useful "Celebrate with the CEO" gifts in our cabin almost every day! The Reflection docked in NOLA starboard side to the dock, right at the end of Julia St. It was a short walk up it to the Bacchus parade route on Sunday night - perfect! And an easy walk the next day into the French Quarter. The parade is not visible from the ship because of the large Convention Centre and Riverwalk Outlets buildings at the dock. The Reflection has several large foyers for entertainment as well as numerous bars. Our only criticism was that the Ensemble lounge was always packed and we could not get a seat to listen to Ray Brown! The evening shows were all excellent, especially Broken Strings, Elysium, and Euphoria by the Reflection cast of singers, dancers and acrobats. We enjoyed a backstage tour with Emma, the lead singer/dancer. These kids have boundless energy! Read Less
2 Helpful Votes
Sail Date: February 2019
Just completed a 21 day b2b on the Celebrity Reflection. Stayed in balcony cabin 6249. This was the first time on this ship, now having sailed all of them except the Millenium. Overall, cruise was good but not great. I see some good ... Read More
Just completed a 21 day b2b on the Celebrity Reflection. Stayed in balcony cabin 6249. This was the first time on this ship, now having sailed all of them except the Millenium. Overall, cruise was good but not great. I see some good reviews, but having done many cruises on Celebrity and other lines, we have seen much better. We had some good times, but we do not think we shall ever do this particular Celebrity ship again. Itinerary was good especially the second leg with the ABC islands. Got to see a Carnivale parade in our overnight in Aruba, although it came by at 12:30 AM. Seas were rough on our second leg to Aruba. Captain said things were rough in those areas due to winds. Tough to walk and dance. Bunch of sick people including two of our favorite crew members. Enjoyed the beaches in Aruba, Curacao and Barbados. Would have liked to do beach in Grand Cayman, but timing not good, having to get back to the ship at 2:30. Having been to all the islands before and done tours there, some we went off for a brief walk in the nearby areas or enjoyed the ship's pool while others went ashore. Enjoy St Martin's. We go up one more street from the main one where most of the locals shop. Wife found nice pair of walking shoes. Do also enjoy their casino. It's exciting to see the islands your first times there. Some have some good destinations. Others, not so and the same scenery. Avoided going off in Antiqua due to recent news of attacking tourists. Encountered some new specialty restaurants that had not done before, Lawn Club, Porch and revised Quisine. We enjoyed Murano's and Lawn Club food and service. Friend ate in Quisine, and said you basically paid for the atmosphere (they have pictures of the chefs working displayed on your dinner plates) but food was mediocre. Said filet was toughest he ever had. Our filet mignons in the two restaurants we ate in were wonderful. If you are a first time cruiser the main dining room food may be fine, but nothing exceptional. Service was very good in MDR. They had a great martini bar and staff. Between them and having a string duo and jazz band, that played their standard jazz and classical music, but also gave us some great dance music, that helped us to enjoy some part of this cruise. Now and then, between his party music, got some good dance music from Alessio, the DJ. Their party band played primarily loud modern music if you like that sort of thing, and I am sure some of you do. A lot of the loud parties, and I mean loud, were done on the 3rd deck atrium, instead of upstairs in the Sky lounge. We believe this is so because this ship cut out a lot of the Sky lounge to put in Suites. And if I paid for a suite, I would not want all that late, loud music. Instead, the music went up the middle of the ship and people complained they heard it in their staterooms. The loud music was a major complaint. They put some ballroom recordings up in the new, very reduced, Sky lounge dance floor. Almost as bad finding room there to dance as in the atrium, plus rockier. They also have a statue of a rose on the atrium dance floor that cuts off a nice chunk of floor as if this floor is not small enough. We had to do a good portion of our dancing on the carpet there and in the Ensemble lounge. So if you don't do in-place dancing, try another ship. A lot of disappointed dancers, particularly on the second leg. Another minus is that Reflection removed the Disco on Deck 4, again, having to put loud music in the atrium. Shows were fine. Couple of new shows, Euphoria, which was like a Circus du Soleil and had a lot of aerial. Another, Broken Strings, had very good music and dancing, but like a lot of new Celebrity shows, did not know what the story was all about. On the second leg, the CD had to explain it the night before. There were good guest singers, had Beatles on the first and three tenors on the second one. We tend to skip the magicians and impressionists. Got spoiled having breakfast on Princess buffets. There, the staff asks and brings you all your drinks, not here. You go get them yourself. Princess puts silverware on each table. On Reflection, don't forget to find the scattered silverware otherwise you have to get back up and get it. Another thing here is they do not have dishes to put the tongs on after you grabbed food. The tongs go right back on the food when your done. Ugh. Had to make sure we grabbed food from the back. So much for cleanliness. After having done over 45 Celebrity cruises, I guess it was my bad that I did not know they smoked on Deck 5, port side, just below our balcony. All we ever knew that smoking was done by the pool and deck 15 on the port side, places we try avoid. For 21 days could not use the balcony as smoke would drift up there, and into the cabin if you opened your door. I know this is a touchy subject, smoking. But the vast majority of us do not like it. Celebrity publicizes the cabins that have obstructions, but does not mention that you will encounter smoking in some. If you are on the port side and you do not want to encounter smoke, do not book there. We talked to two couples that plan to speak to their travel agent to change future cruises booked there. Spoke to a manager in Guest Relations. They sent up a bottle of wine (we had the premium drink package) or figured that maybe we would like a specialty restaurant (we had enough OBC for them)would suffice. Nothing else was offered or done. Said travel agent should have warned me. Even got a note from the Hotel Director saying that he was happy our problem was resolved. Huh? So I sent letter to the president when we got home as they did not want to hear it about our problem. As said, there was some good spots along the way. Weather was sunny most of the time. Would have been nice to have smoother seas. Did not starve, but Celebrity needs some menu changes for people who cruise often. Get the feeling, as others do, that Celebrity would rather have new cruisers versus us experienced ones. Enjoyed El Bacio, the coffee shop, where, many believe the desserts are better than the MDR, especially for my wife who needs gluten-free. I guess the chemistry on this ship is not there for us. We find the Equinox to be much better with the bigger Sky lounge, tapas and beer lounge instead of the little used wine bar, more dance space in the atrium, and better music in general. Each person has their own preferences, and Reflection is not it for us. Read Less
5 Helpful Votes
Sail Date: February 2019
An enjoyable eleven-night Southern Caribbean cruise! Our trip began in Tallahassee on February 17th as we drove to Ft. Lauderdale. We stayed at the SpringHill Suites in Dania Beach (a 10-minute drive to the port) and was disappointed in ... Read More
An enjoyable eleven-night Southern Caribbean cruise! Our trip began in Tallahassee on February 17th as we drove to Ft. Lauderdale. We stayed at the SpringHill Suites in Dania Beach (a 10-minute drive to the port) and was disappointed in the hotel as the check-in process was unorganized (a long list of people waiting for rooms) and there was no hot water for our morning shower. The hotel, as well as several others, is in a great location, surrounded by various stores and restaurants. We had a fantastic dinner at the nearby Moonlite Dinner. You definitely will not go away hungry! For the convenience, we parked at the port - $15/day. Since the Celebrity Reflection was docked at newly renovated Pier 25, we chose to park in the mid-port garage after dropping off our luggage at the pier. We arrived around 10:30 a.m. and check-in was very organized and a pleasant process. We boarded the ship a little after 11:00 am. Southern Caribbean Cruise The Reflection, the largest in the Celebrity fleet, is a beautiful ship and was clean and well maintained. We stayed in cabin 9225, a veranda room. The room was well maintained and outstanding service was provided by our Cabin Attendant (Romeo)! He was very friendly and was always asking if we needed anything. The food in the Main Dining Room was average at best, as the menus did not provide many desirable options for the main course or for dessert. Service was slow and many evening dinners took three hours to complete. While early dinning began at 5:30 p.m., the dinning room always seemed to open a few minutes late and staff never seemed prepared as they were always finalizing dinner setup. Several nights it took over 40 minutes for the first course to arrive after the waiter took our order. If you wanted refills on water or iced tea, you had to ask. However, service from the wine sommelier was excellent. The highlight of our dining experience in the main dining room was the great conversations with our table mates, three couples - two from near Overland Park, KS and a couple from near Harrisburg, PA. There was never a dull moment at our table as the conversations were intense, focused on “fun” topics and generated great laughter! We did elect to purchase the four night speciality dinning plan for $149 per person. Two nights we chose to have dinner at the Tuscan Grill; as usual, it was excellent. What could be better, great food, great service and a beautiful sunset to enjoy! We also had dinner in the Lawn Club Grill and at Murano’s. Service and the food did not disappoint at either venue! Food at Murano’s is contemporary French in an intimate setting. While we really enjoyed both dinners, our favorite continues to be the Lawn Club Grill. We also found the food and service in the Ocean View Cafe to be very good and we enjoyed having breakfast and lunch there on most days. The AquaSpa Cafe also offers a lighter, healthy alternative for breakfast and lunch which we found to be a very good option. While I have been critical of the entertainment on recent Celebrity cruises, we found the entertainment on the Reflection to be very good. Our favorite shows were: Jesse Hamilton Jr. (entertainer), Bobby Borgia (magician), Lorraine Crosby (vocalist), Jason Neistadt (impressionist), and the Production Shows: Broken Strings and Euphoria - all were excellent shows. The singers and dancers in the production shows were impressive and extremely talented. The seven piece orchestra, lead by Big Mike, was fantastic! On sea days, I enjoyed attending the four presentations by Cruise Director Eddy Jenkins covering topics such as 10 Things You Don’t Know about Music, 10 Thinks You Don’t Know About Art, 10 Things You Don’t Know About Wales and 10 Things You Don’t Know About Crew Life. I also enjoyed attending the Beyond the Podium presentation by Paul Cirillo on the Universe and Cosmic topics and presentations by Doris Welch on Ocean Life - Whales and Turtles. In my reviews, I always like to include tips and advice on how to make your next cruise more enjoyable. Below are a few thoughts: 1. Make it a point to make new friends on the ship. I suggest that you talk to as many people as you can in the halls, in the elevators, at the bars, and at the pool. Even if you just ask them how the cruise is going, you will be surprised how people like to talk and share their experiences. I had some great conversations we folks from Germany, Finland, England, and Canada on this cruise. 2. When you are on a cruise, just be prepared for the shrinkage in your clothes caused by the salt air! Apparently, several days at sea in the salt air on a cruise ship will make your clothes shrink considerably. I have been told that spending some time in the gym and taking the stairs helps with this shrinkage issue. 3. When my wife and I cruise, we each take a large suitcase and a backpack. We always distribute our clothes between the suitcases and the backpacks in case one of the suitcases is lost or delayed in arriving. While this has never happened to us, we have witnessed a full cart of suitcases rolling off the pier into the water in Vancouver and numerous carts of suitcases getting soaked in Sydney. Our backpacks are our carryon bags and we always pack enough clothes, medicines, and toiletries to survive for a couple of days until our bags arrive if they are lost. 4. When printing out the cruise bag tags, I always print a few extra copies and place them in the outside pockets of the suit cases in case the bag tags attached to the bags get lost. It just makes it easier for the luggage to get to your room. 5. Travel insurance - this is not an easy issue. I have found that most health insurance plans do not cover you when you are in a foreign country. While having insurance to cover your trip costs if you have to cancel your trip is a plus, I believe the real issue here is the health insurance issue. We always purchase travel insurance. When cruising nearby (Caribbean), I normally purchase the insurance provide by the cruise lines. However, when going to Europe or other destinations, I normally purchase travel insurance with increased coverage limits. I focus on the medical coverage and the coverage limits for medical evacuations. I have found that the cost for medical evacuations can easily exceed $50,000. I highly recommend that every traveler research this issue online and know the limits of your health insurance. On our last two sea days we had some additional excitement on board due to an unfortunate event where a crew member had a severe medical condition and had to be evacuated from the ship. The ship had to divert to Jamaica so the crew member could be flown to Kingston for medical attention. The Captain did a good job in keeping the passengers informed. About 50 miles off the coast of Kingston around midnight we were met by a Jamaican Coast Guard helicopter and the crewman was hoisted aboard the helicopter. The helicopter crew, the Captain of the Reflection, and the many crew members onboard the Reflection involved in this complex operation are to be commended and congratulated for a job well done! When you see these types of events on TV you are amazed, but when an event like this happens on your cruise, you have another level of appreciation for the preparations, pre-cautions, and skill and talent level it takes to make these type of operations a success. Once the emergency event occurred, the ship was at maximum speed to get to Jamaica and once the crewman was evacuated, the increased speed was maintained to facilitate our arrival in Ft. Lauderdale on schedule. We arrived back in Ft. Lauderdale at Pier 18. We used the Express Departure (carry your own luggage). Disembarkation began around 7:30 a.m. and we were at our car in the garage within 40 minutes. In the terminal, to take the escalator, you must have one hand free to use the handrail (to have a free hand - we each use a large suitcase and a backpack). Otherwise, you have to take the elevator, which may result in a delay due to lines forming to take the elevator. By arriving at Pier 18, we had to take a shuttle to the Midpoint Garage. Unfortunately, when we exited the terminal, nobody could tell us where to get the shuttle to the parking garage. After walking around for several minutes asking numerous people about the parking garage shuttle, we finally found a gentlemen that directed us to the other side of the terminal where the shuttles were parked. Shuttle personnel were surprised that ship personnel had not provided this information prior to disembarking. I found it odd that we did not dock at Pier 25, the Celebrity terminal, as we were the only cruise ship in port that day. This would have made access to the parking garage much easier. While I asked several Celebrity employees why were were not docking at Pier 25, no one could answer the question. However, I did note that as we were going into immigration, they were directing folks from Canada (700 Canadians on this cruise) to a separate area. Maybe, Terminal 18 has more space to accommodate faster processing of so many foreign travelers - who knows??? Read Less
Sail Date: February 2019
Reflection is a pleasant place never feeling crowded. Pools are small and chilly but that is normal. Dining staff at Blu is business like and distant unless asking for a good review. Aqua class gives easy access to way overpriced spa and ... Read More
Reflection is a pleasant place never feeling crowded. Pools are small and chilly but that is normal. Dining staff at Blu is business like and distant unless asking for a good review. Aqua class gives easy access to way overpriced spa and silly heated tile covered couches. Aqua class offers little benefit over a standard balcony room. There are lots of small areas for socializing that probably account for the uncrowned feeling. The espresso service is staffed by untrained and ignorant people that seem inconvenienced when asked for an espresso drink that is not a latte or cappuccino. The ship functioned well as far as embarking and disembarking went. On and off quickly and without incident. We traveled with friends and had no problems dining together or finding time to be alone. Again, the ship somehow manages to feel uncrowded even with more than 3000 passengers surrounding us. The shore excursions mostly went off without problems. St Kitts had a steel band cruise that went to a different beach than advertised which was crowded, windy, messy, and had chairs and umbrellas for rent which was not mentioned in description. Also the boat was not able to stay accessible during visit. Caribbean beaches in my experience are very windy with difficult access though stony uneven walk through the beach break. In general a pretty ship that had a staff more interested in getting things their way than making me feel comfortable. Read Less
2 Helpful Votes
Sail Date: February 2019
Celebrity Reflection – cabin 6232 This was our 7th cruse, 4th on celebrity and second on reflection. In hindsight this was the best cruise ever, my husband and I(65 and 67) loved every minute. The ship was in excellent condition, ... Read More
Celebrity Reflection – cabin 6232 This was our 7th cruse, 4th on celebrity and second on reflection. In hindsight this was the best cruise ever, my husband and I(65 and 67) loved every minute. The ship was in excellent condition, cleanliness was top notch, food was good (perhaps not outstanding) and the itinerary was amazing. Embarkation and disembarkation at Fort Lauderdale was straight forward and took about 40 minutes each time. The horror stories that I had read about US customs were unfounded. Because we had a late flight I booked a dayroom at the Pullman hotel close to Miami airport and that was a brilliant idea. Hours spent by a beautiful pool while my husband had a leisurely rest rather than sitting in the airport for 10 hours, money well spent. . My husband and I had purchased the premier drinks package primarily because I like drinking champagne. We love the ease of having a package but although it was good with 5 sea days perhaps not cost effective, there is a limit to how much I can drink! The classic package is included with our September cruise so we have decided to pay the surplus and see how the $’s work out. We loved our cabin (6232) and balcony and Xavier our cabin steward was excellent, he kept our cabin spotless and always seemed to anticipate our schedule so we hardly saw him. When we did bump into each other he was charming, friendly and very helpful. A true star We like to have a very lazy (possibly sedate cruise) and the age range of passengers suited us as there were few children, not too many dedicated drinkers and not many walking aids. I would guess the average age was about 55-65 Entertainment was good and seemed to suit all tastes. ‘A Hard Day’s Night’ – the Beatles tribute band was superb and had everyone singing clapping shouting and reliving their youth. I loved their performance. The solo guitarist, string duo and house band were all excellent. We booked private tours at each port using cruise critic, trip advisor and previous cruisers comments to choose and organise. All were excellent both in content and economically. I much prefer small group private tours rather than celebrity tours. See my more detailed reviews on trip adviser Miami - Big Bus Tour - bit disappointing St Johns - Scenic Tours - value for money Barbados - Calabaza - catamaran tour - beyond amazing St Lucia - fun packed day St Kitts - Royston - amazing guy - book him St Marteeen - Soualika Tours - Excellent but perhaps not for 65+ Celebrity is our cruise line of choice and we can’t wait until our equinox cruise in September. Read Less
2 Helpful Votes
Sail Date: January 2019
We enjoyed the variety of ports- history, Panama Canal, Cartagena, Costa Rica rainforest and Cozumel! Great ship and service Good food on board... only negative was QSine- tiny portions, waste of money- heard the original format was ... Read More
We enjoyed the variety of ports- history, Panama Canal, Cartagena, Costa Rica rainforest and Cozumel! Great ship and service Good food on board... only negative was QSine- tiny portions, waste of money- heard the original format was excellent! The Costa Maya port was not good.. village just for cruise ships- better to be 2 nights in Cartagena or different place. Dora De Explorer the best guide in Cartagena.. she is smart, warm and loves her city!! Let her show you Cartagena Roberto also an excellent tour guide in Panama The specialty restaurant that you should try is The Porch! Mediterranean fare so lots of Seafood- fresh and delicious.. lobster, shrimp, fish all very good Probably the best meal on our cruise and less $ than most other specialty restaurants.. of course, nice rooms.. clean shop and pretty Martini Bar super busy but fun as always Inc- house band were excellent Entertainment overall very good! Read Less
2 Helpful Votes
Sail Date: January 2019
14 days of gorgeous sunny warm weather in a January is ideal. Cruise guests were mostly old. Many guests were repeat guests who liked longer cruises. I had a good time on the Reflection. As one of Celebrity’s newest ships, it looked ... Read More
14 days of gorgeous sunny warm weather in a January is ideal. Cruise guests were mostly old. Many guests were repeat guests who liked longer cruises. I had a good time on the Reflection. As one of Celebrity’s newest ships, it looked fresh and well kept. Our cabin was in good shape. Furniture was comfortable. Our cabin steward was new. He was friendly. However, we had to ask for several basic items that were not already in the cabin. Shower caps,smooth soap, robes, ice, pen, paper, laundry bags. Towels were thin and not very absorbent. Asked for extra towels. The public areas were also clean and nicely appointed. Pool area had lots of chaises and areas in the shade. Never had to go far to find an empty chaise. The buffet area was often crowded. There were many times when I had to wait to find an empty table. Buffet seating was not adequate. Food choices were good. However, there were often lines of people waiting to be served. Pool grill was good. The Main Dining Room was better than the buffet. Service was excellent. The food was good, not great. Menus are old and worn. Choices haven’t changed in years. It would be nice if Celebrity would freshen up their menus and offer new dishes. We also ate dinner one night at the Tuscan Grill. I really enjoyed the filet. Loved the Tea at Cafe Al Bacio. Entertainment was good. The musical groups were excellent. Music soup was my favorite. Evening shows were good. The Library was sadly lacking books. There is no longer a daily News sheet. Guest services said that they don’t print it anymore because people check news on the web. That only works on ships that include free WiFi for all guests. We enjoyed time in the ports, met lots of nice people, and had a good time. Read Less
1 Helpful Vote
Sail Date: December 2018
Picked this cruise for price and length 14 Days for 4600. First night out was woken from deep sleep due to noise in cabin caused by ships movement so they said loud snaps and pops coming from all over cabin couldn't be slept through. ... Read More
Picked this cruise for price and length 14 Days for 4600. First night out was woken from deep sleep due to noise in cabin caused by ships movement so they said loud snaps and pops coming from all over cabin couldn't be slept through. 14 cruises I have been on and this is the first time cabin made so much noise crew was no help. When sailing slow and in calm seas cabin was quiet. I am tired of shore excursions with inadequate transportation crummy busses lousy seats antiquated vehicles next time I cruise will get better excursions on my own. Moving buffet stations and then acting like I don't know where to look one week at one location and then another. Service from bar staff to bring drinks was very hard to come by had to chase them down to get something. Typical over crowding in the main restaurant hard to get table have to hold table while spouse gets food and then get mine. Read Less
Sail Date: December 2018
Departing from Canada, we always have to arrive a minimum of one day prior to embarkation. Therefore we don’t have much time to explore. Next time we will arrive a few days earlier in order to explore Florida. Embarkation is always ... Read More
Departing from Canada, we always have to arrive a minimum of one day prior to embarkation. Therefore we don’t have much time to explore. Next time we will arrive a few days earlier in order to explore Florida. Embarkation is always easy for us. I am considered handicapped and am unable to stand for any length of time. Therefore we get assistance to board the ship. Everything’s goes smoothly as usual. Always enjoy my champagne welcome. Our cabin with Veranda was as expected but next time we won’t go so far aft. Made for a lot more walking (which isn’t all bad) and a little more noisier than usual but not enough to keep us awake or awaken us early. I always feel spoiled by the attention I receive from crew members. I have yet to meet an unhappy one. I find if you are cheerful with them and acknowledge them, then they cannot do enough for you. I’m always impressed by how clean the facilities are. From the public washrooms to the decks by the pool areas. Very clean. The food up in the Skyview is impressive. There is food there for even the most discerning palate. You would have to be extremely picky to not find anything to your taste. Except for a mix up in dining times, we requested early but were put in the late slot which didn’t suit and that was sorted after three nights. The meals were lovely. There was a nice variety of choice and if you didn’t care for anything on the menu, they were always happy to accommodate you with a reasonable request ie: margarita pasta. Service was always excellent. Our waiter even sang to us. They work their buns off and remain so upbeat. The only thing I would have to complain about is the cost of Spa Services and internet charges. Spa services for massages increased quite a bit over last year. There are no more great port day specials. As I used my spending money for massages only, it didn’t concern me too much but there were a lot of unhappy looking therapists hanging around. They have quotas to fill and if passengers find the services too expensive then the girls don’t meet their targets. So sad. I think the spa would be better reducing their prices and having more passengers use the service. Looks better for them As for the internet, well I waited for port days and just bought a roaming day from my provider to do all the things I needed to. All in all , I will be returning to Celebrity in the future. Read Less
6 Helpful Votes
Sail Date: November 2018
Celebrity Reflection is a fabulous ship with a great crew. Celebrity Cruises Captains Club. The once great loyalty program of the once best Premium Cruise Line has expired. We completed our first Celebrity cruise in December ... Read More
Celebrity Reflection is a fabulous ship with a great crew. Celebrity Cruises Captains Club. The once great loyalty program of the once best Premium Cruise Line has expired. We completed our first Celebrity cruise in December 1996. It did not take many cruises for us to decide Celebrity was indeed the best. (We have now cruised on 14 other lines.) On our 22nd Celebrity cruise we were the top cruisers and were bestowed the honors and special attention we were amazed at. We are now back on the Celebrity Reflection for the 7th time on our 59th cruise with Celebrity. This is the thirteenth wedding anniversary we have celebrated on a Celebrity ship. Five days into the cruise and we have not seen nor have we received a simple welcome message or note from the Captains Club. (Nor from anybody else.) The Captains Club loyalty program has become an advertising gimmick and nothing else. The only clients on a Celebrity ship that really matter now are the “SUITE PEOPLE” and the “HEAVY GAMBLERS. Never could we imagine a Celebrity ship providing “FREE DRINKS” for the gamblers in the casino. If only Royal Caribbean would recognize our Zenith level on their ships. I guess as the saying goes, “all good things must end”. Entertainment was average but not up to Celebrity's usual standard. The Lawn Club Grill is a great experience and "La Petite Chef" in the Quisine restaurant is a very unique "show on your plate" with excellent food. Read Less
1 Helpful Vote
Sail Date: November 2018
After not cruising earlier this year, we chose the time between USA Thanksgiving and Christmas. We like that time as prices are good and the cruises are not overloaded with small children. The children on this cruse were almost ... Read More
After not cruising earlier this year, we chose the time between USA Thanksgiving and Christmas. We like that time as prices are good and the cruises are not overloaded with small children. The children on this cruse were almost invisible. The visible ones were very well behaved and controlled. As the title states, the internet is really lousy. After pointing out that both crew and passenger internet were on the same channel, a change was made. It did not make a noticeable change in the quality of the connection. The staff members in the I lounge were very cooperative and understandably busy helping passengers who lacked internet skills. I am not one of those passengers. embarkation was flawless. Debarkation not so much. As departure and arrival terminals turned out to be different, those who parked in the garage near the embarkation terminal were a long way from their vehicles. When I first queried Guest Relations I was told there was a shuttle to the other terminal. I had to repeat my query and the representative had to ask about a shuttle to the garage. She got me a map and assured me that there would be a shuttle to the garage. There was and it was clearly marked. Success. Booked this cruise at the same time in 2019. Future cruise staff excellent. Did not like the continual advertising of the new Celebrity Edge. She is beautiful inside, I am sure, but ugly outside, especially the bow. It looks like an icebreaker. Worth mentioning is that cruise terminal parking fo Florida disabled Veterans with any of the three Florida disabled veteran plates is FREE at the port. They do confirm that the disabled veteran is in the vehicle. I was. A new and inexperienced cabin steward was quickly briefed by hotel manager and a supervisor. He went from lost and confused to found and on-the-ball. Fitness and recreation and shore excursions not rated. We almost never use the crowded and overpriced ship shore excursions. Read Less
1 Helpful Vote
Sail Date: November 2018
We were on the Reflection for her innaugural transatlantic several years go and just loved the ship and the overall experience. When the ship moved to Port Everglades we were thrilled she was there and booked her for three future ... Read More
We were on the Reflection for her innaugural transatlantic several years go and just loved the ship and the overall experience. When the ship moved to Port Everglades we were thrilled she was there and booked her for three future cruises. The ship is in great ship and very clean and the staterooms are roomy and the bathrooms and shower dynamite. The staff on this ship are so great - friendly, helpful, happy and just fabulous. I look forward to seeing them all again in January. I was hugged many times, called by my first name from day two and made to feel really special. The food was the best I've had in a very long time and the desserts - oh my oh my - scrumptious doesn't cover it. The buffet for breakfast and lunch were phenomenal and there were so many choices it was hard to know what to narrow it down to. There was something for everyone. Dinner selection was also wonderful and we felt no need for a specialty restaurant visit as everything we were served in the main dining room was super as was the service. Their dinner salads are unlike anything I've eaten on other lines. The specialty acts - especially the singing acts were great and there was always plenty of fun things to do all day long on the ship. Their production numbers sadly not so great. They need to work on this. They didn't push merchandise so you didn't trip over tables of "stuff" which I appreciated. They had a big 50% sale the last sea day and that was held inside the shops. Their internet package prices are pretty pricey but the service really wasn't as slow as I've heard it was. I never had a problem with our free 180 minutes. We met lots of wonderful passengers on the cruise. Of course, there are always some people who have no manners, are simply rude and think they are the only people in the world. That's on every cruise line. Lots of people escaping the cold winters from Europe, Canada and up north and I can't blame them. The weather was lovely and the seas the entire trip were like glass. We had the classic beverage package and prepaid gratuities and lots of shipboard credit so once onboard we had no expenses. Having the beverage package was wonderful and so easy. We never abused it. Disembarking was a bit of a mess but that was t the fault of a celebrity. Customs was short handed and they had things backed up for almost two hours. Short handed doesn't help when a huge percentage of the passengers were no residents. Dumb planning. Overall a perfect cruise and Inlook forward to the next one in Reflection in January with five of my terrific gal pals. They are in for a treat! Read Less
3 Helpful Votes
Sail Date: November 2018
Liked the itinerry, Celebrity has good reputation and timing was right. We had not been on a cruise in a long time and this one did not disappoint. Service was excellent, and except for the tilapia who which was not to our liking the food ... Read More
Liked the itinerry, Celebrity has good reputation and timing was right. We had not been on a cruise in a long time and this one did not disappoint. Service was excellent, and except for the tilapia who which was not to our liking the food was very good. We had a wonderful dining room waiter. We had select dining and most nights arrived between 6:30 and 7:00 and never had to wait for a table. Buffet was plentiful and food good although we never had dinner there. You could always find a table. Entertainment was generally good but could have been a little more varied. Best show was probably the last night at sea. Would definitely sail on Reflection again. Would like to see better embarkation which took over one hour with long lines and while disembarkation started late we were off the ship, through immigrttion and at our hotel in under one hour Read Less
2 Helpful Votes
Sail Date: November 2018
We had a great cruise on the Celebrity Reflection in Nov-Dec 2018. Since we live in Tampa we drove to Ft. Lauderdale on Nov. 25 to board the ship on Nov 26. We always go the day before the cruise because you never know when an accident ... Read More
We had a great cruise on the Celebrity Reflection in Nov-Dec 2018. Since we live in Tampa we drove to Ft. Lauderdale on Nov. 25 to board the ship on Nov 26. We always go the day before the cruise because you never know when an accident on I-75 will shut down the interstate for hours. We normally stay at a Rodeway Inn on Route 84, and they provide transportation to the ship and come get you when the ship returns. We boarded the ship from terminal 25, which was just remodeled for the Edge, and it was fantastic. They have a special elevator and lounge for suite guests, and it was very tastefully done. Unfortunately, this was the first time that the Reflection had docked there and no one at the dock seemed to know where we should go. After three 75 yard trips pulling our luggage to different places we finally found a porter who knew where we should go, and after that, it was fairly smooth. Once we got to the suite boarding lounge we had to wait about 15 minutes before we could go thru security although there were 6 security people there, seemingly not knowing what to do. However, we made it thru security, and the two Michael's Club hosts greeted us and escorted us to the ship and to Michael's club where we had a drink before we went to Luminae, which is a restaurant just for suite guests. About 1 pm, our cabins were ready, and we had our luggage delivered about 2:30, so we were able to do most of our unpacking before the lifeboat drill at 3:30. Our muster station was in Murano Restaurant and it was way overcrowded. They played a video showing you what you should do, but it was difficult to see the TV screens. You no longer have to go to your cabin, get your life jacket, and go the life boats. I cannot believe that the Coast Guard allows this, but evidently they do. This was our second cruise on the Reflection, but our 16th on Celebrity and about 40th cruises overall. There had been some major changes since we cruised on the Silhouette in February 2018; some changes we liked and others we did not. The Reflection has added 20 or so suites, so you had about 40 more passengers in Luminae and in Michael's Club, but the size of the restaurant and club was the same. As a result both places were always crowded. On the plus side, the breakfast for Elite, Elite plus, and Zenith passengers in the Tuscan Grill had returned to the way it was a couple of years ago. When we were on the Silhouette for our previous two cruises, you had a mini buffet, whereas now you got served like it used to be. Sure hope this change was on all the Celebrity ships. The crew was great as always, although the top officers did not seem to be as accessible as on previous cruises. Our suite butler, Allano, and our room steward, Enia, were great. We are going back on the Reflection in March 2019 and we learned that Allano would still be there. Since suite guests get the premium beverage package anyway, Celebrity has change their policy for the refrigerator in your cabin. Before, you were charged for the drinks in you frig or the water on you desk, but no longer. You no longer get the airline booze bottles, but the frig is stocked with some soft drinks and beer. You can ask your butler if you have a special request and he (or she) will do their best to get what you want. I like Blue Moon beer, and it was not available in most of the bars, including Michael's Club. I asked Allano if he could get me some, and after that, our frig was stocked with Blue Moon!! What a great butler!. The food in Luminae was great, just as it had been on the Silhouette, and the service was great. We had one of the same waiters, Josue, that we had on the Silhouette in February, and he took great care of us. Luminae is not open for lunch on port days, so we ate at the buffet, and it was very good, but of course it was very crowded. Our first port was Grand Cayman which we had been to many times before, so we did not get off the ship. The seas were rough, so the Captain took the ship to the other side of the island, and they had to ferry you to shore, then bus you to the other side where the stores were, and we thought that was too much of a hassle. You had no problem getting a deck chair by the pool, so that was great. Our next port was Cartagena, Columbia, and we had been there several times, so we opted to stay on the ship. On previous cruises we had taken some of the tours, and they were good, but we decided to forgo the ones they offered. After Cartagena, we docked at Aruba about 4 pm and we were there until 6 pm the next day. We took the Captain's Club tour, and it was excellent. This was just for Captain's Club members, but just about everyone on the ship that we met had sailed with Celebrity before. Our suggestion is that if there is a tour you really want to take, book it before you get on the ship. Celebrity changed its policy earlier that you can now use on board credit in advance to pay for a tour, and that is what we did. We talked to a lot of guests who were not able to book this tour because it was full. Our next port was Curacao, and we had been here once before but it was about 10 years ago. We took the Panoramic Curacao tour and it was great. Curacao has built a lot of shops in and around the fort, where you dock. We almost did not recognize the place because so many shops and restaurants had been built. We walked thru the fort area and went across the floating bridge. Unfortunately no boats wanted to go into the inland harbor, so we did not get to see the bridge open, but we did several years ago. Our next port was Bonaire, and we had never been there before. It is a small island with not much to do unless you want to go to the beach. The water is really blue and pretty, but since we live in Florida, and have access to great beaches, we do not take beach tours on cruises. We opted to take the Bonaire Highlights tour, and it was not good. Unlike the previous two tours, this was on a very small mini bus that took you over really bumpy roads, and the tour guide shouted all of her talk because she did not have a mike. Unfortunately I was sitting in the front of the little bus, and she was opposite me. I wished I had brought my earplugs because she was so loud. We were really happy to get back to the ship. We do not recommend this tour unless you like small buses and bumpy roads. Entertainment on the ship was fairly good, but there were no big names like Jane Curry or Claire. The show with a group that sings Frankie Valli and the Four Seasons had two shows and they were great. As always, the Celebrity singers and dancers were great. The comedy juggler Pete Matthews was very good; we had seen him before. Michael Paul and Raegar were also very good. We ate at three of the specialty restaurants, Murano, Tuscan Grill, and Quisine since we got the 3 restaurant package. We have eaten at Murano on various ships and always got the Dover Sole, just as we did this time. Previously the waiter cooked and boned the fish at our table; this time he just boned it, and the presentation was not nearly as good, and neither was the Dover Sole. The filet at Tuscan Grill is always good, but sometimes they overcook it. Our best experience was at Quisine—the presentation and the food were excellent, and we will certainly eat there again on our next cruise in March. You can now prepay for the specialty restaurants using on board credit, but we opted not to do that because we did not know what the entertainment schedule was going to be. We like to eat early and go to the early show and you cannot eat in a specialty restaurant and make the 7 pm show. Celebrity has a smartphone app that will let you access what the menus and the entertainment are, and you do not have to have the internet package to get it. We found that the menus were pretty accurate, but the entertainment schedule was not. This is only available on 4 ships currently, but the Reflection is one of them. Hopefully when we go back in March 2019 they will have the bugs worked out. We have been on many cruises on several cruise lines, but Celebrity is our favorite by far, and we look forward to our next 4 cruises that we have already booked. We discovered a few years ago that you generally get better prices and perks if you book while you are on board and have the reservation transferred to your local travel agent. Our agent normally gives us an on board credit that is the same that Celebrity gives us. Read Less
1 Helpful Vote
Sail Date: October 2018
My wife Coby and I chose this transatlantic cruise to celebrate our retirement and take a journey we've never taken before. Some highlights. Booked directly through Celebrity including Celebrity Air flight from Ft. Lauderdale ... Read More
My wife Coby and I chose this transatlantic cruise to celebrate our retirement and take a journey we've never taken before. Some highlights. Booked directly through Celebrity including Celebrity Air flight from Ft. Lauderdale to Charlotte to Rome. Couldn't have been looked after better. Greater by two Celebrity reps before we cleared customs who immediately took over looked after our baggage and got us on the bus to Civvitavchia. The food service staff and the condition of the vessel met all our expectations. We particularly enjoyed the ports itinerary. The entertainment was first rate. Taking advantage of the Persian Garden is an absolute must on these Solstice ships. Our servers in the main dining room and the Porch were were all absolutely the best. Our Captain was incredibly impressive with his mixture of humor and dedication to his duty as Master. We were delighted by the way we were received and acknowledged as Elite Captains Club Members. We have taken all our crises with Celebrity and this voyage confirmed our decision to make the line our first and only choice. Our stateroom on deck 6 forward had a delightful veranda where we took our breakfast every day. Overall we found all the staff delightful who were all a paradigm of politeness and dedicated to making our experience memorable. We always recommend Celebrity As always a topnotch well managed operation Coby & Jonathan Booth Read Less
Sail Date: October 2018
We were on the Celebrity Reflection 10 day Italy & Greece Tour.We had a Stateroom with Balcony on the 9th Deck. We found nearly everything about the cruise to be really good. The service, from ALL staff was friendly and ... Read More
We were on the Celebrity Reflection 10 day Italy & Greece Tour.We had a Stateroom with Balcony on the 9th Deck. We found nearly everything about the cruise to be really good. The service, from ALL staff was friendly and courteous. They all give you the impression they ENJOY doing their job. The standard of food & service in the Opus Restaurant was superb. We did not bother eating in any of the Speciality Restaurants (despite the strong sales pressures) The choice and standard of food in the Oceanview Restaurant was brilliant. We ate there everyday (apart from 1) for breakfast & lunch. Bewildering choice of eggs etc. Beware attempting just to have a salad for lunch - you are tempted with Indian, Chinese, English,American,Pizzas etc. All of good quality. Our room was spacious, clean & tidy. We had breakfast served in the room 1 day. Lovely to sit on the balcony eating scrambled eggs.... Shame about the tea being cold. We tried room service for morning tea but the water was always luke warm. Good shows, good variety of artists. Embarkation and disembarkation - well organised. Did not use Celebrity Excursions - preferred to make our own arrangements. Only 1 gripe - we loved sitting on deck watching the ship sail in/out port. Spoilt by the large number of people smoking. Would I use Celebrity again? - definitely! Read Less
3 Helpful Votes
Sail Date: October 2018
This was an 11 night Mediterranean Cruise. We have sailed on Celebrity Reflection before and found it to be a beautiful ship which is one of the reasons we chose it again. It's a perfect size, around 3000 passengers, so it's ... Read More
This was an 11 night Mediterranean Cruise. We have sailed on Celebrity Reflection before and found it to be a beautiful ship which is one of the reasons we chose it again. It's a perfect size, around 3000 passengers, so it's large enough to have some decent entertainment and amenities but not so big that it seems crowded. There are so many areas on board to just hang out....we especially enjoyed the outdoor Sunset Bar at the back of the ship and the Sky Lounge at the front. We went with another couple, all of us in our 50's--and it seemed like most other passengers were about our age or a little older. We liked the informal relaxed evening dress code. I wore either a casual dress or capris and a top, my husband wore kakis or jeans and a collared shirt. We did see others in jacket and tie, or tuxes and sparkly dresses.. Regarding the nightly entertainment--there was something for everybody. Each night the theatre had 2 show times--one night was a juggler/comedian, one night a magician, other nights featured vocalists, or a singing/dancing show. The theatre band providing the music every night was excellent. We stayed in an Aqua Suite, there are several perks to this level of suite, but the best I have to say is the access to the Blu restaurant. The food was consistently above average and the service excellent. Our servers got to know us and our preferences and we enjoyed seeing and talking to Ace, Nixon and Nina every night. A perk of this suite level is the Persian Garden, which is a coed spa of sorts with heated stone beds and a steam and sauna and cold room...honestly I've been in nicer spas and this is just ok. There are no jacuzis in the Persian Garden but there are some on the pool deck. The Persian Garden is a place to relax if you don't mind listening to someone snoring next to you! Ports of Call: We didn't do any of Celebrity's excursions--we did our own thing or used an outside company...mainly to give us flexibility when planning our day. Gibraltar: Easy walk to downtown, but can take a shuttle. We booked a 4 hr tour through Viator and saw all the main sights. Just a head's up...we were to meet up with the tour bus at a location called Coach Park which wasn't easy to find. Give yourself extra time to meet up with an outside tour group! Malaga: We skipped the shuttle thinking the walk wasn't too bad, but it took a good 30-40 minutes to get to town. Once there, we did a 2 hour segway tour that gave us an overall view of the city and then we were able to spend the afternoon returning to the sites that interested us. This was one of our favorite ports. Cartagena: This is easy to DYI. The city is very close walking distance, easy to get around town to see the sites. By the way, the "sites" in all of these towns includes ruins of some type, old castles and cathedrals, and narrow quaint streets with shops and restaurants which serve paella and sangria! Ibiza: This is an easy walk to the terminal where you can hop on a shuttle to take you into the city. When we were planning our trip to Ibiza, we wanted to rent a jeep for the day but were told they were all sold out. When we arrived at the terminal we saw plenty of taxis and a few car rental places and were able to rent a jeep on the spot! So we drove to a small beach area (Cala d'Hort) that was absolutely beautiful. We had lunch there and found a nearby trail (15 min walk) that led to stunning views of the coast below. We drove back into town for the afternoon and had no trouble finding parking...we walked up to the old castle (D'alt Villa) and then drove through the narrow downtown area. Just a head's up...even though we had a map, to get around the island was a bit more difficult than we anticipated because not all the roads on the map were marked. If you just want to shuttle into town for the day, there is a ocean front promenade with restaurants and shops and the old castle is within walking distance to explore. Ibiza was also one of our fav ports. Barcelona: Here you can take a shuttle to the World Trade Center hub. Also plenty of taxis are available at the shuttle area as soon as you get off the ship. Once we got to the World Trade Center we took a hop on hop off bus...we did both routes which took about 2 hours each but it gave us a good overview of the entire city. Not to miss: La Sagrada Familia. Park Guell was just ok. We enjoyed exploring the Gothic Quarter. Villefranche (Nice, Eze, Monaco): Here we tendered in, which went smoothly. Had no plans but knew we wanted to explore Eze and Monaco. Once we arrived at the dock there were plenty of taxis..fare to Eze 40 Euro, fare to Monaco 70 Euro. Be sure to always ask the fare before you get in the taxi! Our driver offered to take us for a 4 hour sightseeing tour for 280 Euro which we agreed to and it turned out great. He took us to the places we wanted to go and dropped us off exactly where we needed to be and was waiting for us when we were done. Eze has an old medieval castle/village up on a hill which has been converted into upscale restaurants and shops and art galleries. We then went to Monaco and walked around the palace area and after that we went to Monte Carlo and walked around the casino. Beautiful and interesting place..lots of gardens and statues. La Spezia: Here we had plans to take the ferry up the coast of Cinque Terre but the towns had been shut down due to flooding and boats were not operating due to rainy weather. Still were able to take the free shuttle into downtown La Spezia for shopping and sightseeing. Disembarking: we had an early flight out of Rome and so we kept our luggage with us and we arranged for a driver to meet us at the port. There were plenty of taxis available right when we got off the ship. No problems---got off the ship at 7:30, it was about 45 min to the airport, and were there in plenty of time for our 11:05 am flight! A seasoned passenger recommended we try a offline app called Maps.me which my husband used and it did help us get around the ports of call. The printed maps Celebrity puts in their daily newsletters are not a whole lot of help! Read Less
2 Helpful Votes
Sail Date: October 2018
Due to unforeseen circumstances we had to cancel an earlier cruise, so when I saw a tremendous deal offered for this one, my wife Rosy and I jumped at the chance, although it was on a much larger ship than we have become used to. We ... Read More
Due to unforeseen circumstances we had to cancel an earlier cruise, so when I saw a tremendous deal offered for this one, my wife Rosy and I jumped at the chance, although it was on a much larger ship than we have become used to. We were quoted around £2900 each for a Sky suite, including premium beverage package, wifi, gratuities and $300 OBC, virtually an all-inclusive cruise, but Celebrity had other ideas, - more later! We booked flights, with Alitalia from London-Rome, with two nights at the Hotel Morgana, situated very close to Termini station, very convenient for arrival and departure. They had offered a ‘birthday’ upgrade, but on arrival they sprung a nice surprise. We were allocated a private apartment about 50m away, with private entrance and balcony overlooking some nice gardens. The soft drinks in the fridge were free and tea / coffee making things were also provided. A comprehensive buffet breakfast was served in the hotel and on my birthday, they served us Prosecco and a nice chocolate cake. We toured Rome using a 48-hour ticket for all local transport, but some buses / routes were cancelled, and this caused us a few problems. We should have stuck to the more reliable, if boring, metro service. We used the airport express to Rome and if booked in advance useful discounts are available. For the journey to the port at Civitavecchia, we took the train, which was packed, then the port bus, then the port shuttle. In future we’ll book a shuttle or taxi, as our option was very tiring. Check-in was a breeze, once we realised we had to drop the bags then get in the check-in line. Others made the same mistake, but the Rome Port Authority don’t make life too easy. We were soon onboard, drinking our welcome bubbly and eagerly anticipating our cruise. We decided to have a pre-lunch cocktail outside as the weather was good, having experienced rain on the way. However, it was quite windy, and the sea was choppy outside the shelter of the harbour. We ate a healthy lunch in the Ocean View Café, sitting outside, but bar service was slow, an unfortunate feature of this location. They need to move some of the upselling staff to jobs serving people what they had already paid for! After lunch we went to our suite 2111, which was a welcome sight with chilling champagne, a large bed, sofa and picture windows. The balcony was huge, but being under the overhang, we got very little sunshine. The bath tub was a jacuzzi and the rain shower was nice but lacked power. Our butler, Bojan, seemed keener to discuss English soccer than anything else, but did say that as were on a Premium package, all the contents of the mini-bar were included, not that we used any apart from the water. Our steward, Raj, was excellent, until the final morning when he rang the doorbell and walked right in, at 07.45. We were not amused. I feel that once the staff have had their gratuities, they are no longer interested, thinking only of their next victims (guests)! Each evening we enjoyed dinner in Luminae, the suite restaurant, which was an enjoyable experience, but the menu was limited. The Sommelier was very good as was the wine. We at breakfast mostly in the Aqua Café, with cereal from the OVC. This was a nice peaceful experience, contrasting starkly with the buffet. We also had lunch in the OVC, which offered a grand selection of dishes ENTERTAINMENT We found the guest entertainers were generally very good but didn’t much care for the shows by the ship’s singers and dancers. There were a few game shows which were good and bad. One aspect we hated was the constant attempts at upselling, restaurants, packages, art, bingo, photos, etc. We even received restaurant reservations, which we hadn’t booked. Unusually, we didn’t receive any recognition as members of the Captain’s club, until we pointed this out, nor any notification of our OBC. The internet was decent, which went well with our ability to use our home phone packages, as were in Europe. The weather was pretty good, but the mornings were dark, which we didn’t like. Overall an enjoyable cruise, but many venues were too noisy and we concluded that we prefer the smaller lines, like Seabourn, Regent, Crystal and Azamara. Read Less
Sail Date: October 2018
We chose this cruise to celebrate my Big Birthday, and as usual, Celebrity didn’t fail to impress. The Itinerary appealed to us as we hadn’t been to most of the ports of call. We had an Aquaclass cabin with balcony. Comfy bed, decent ... Read More
We chose this cruise to celebrate my Big Birthday, and as usual, Celebrity didn’t fail to impress. The Itinerary appealed to us as we hadn’t been to most of the ports of call. We had an Aquaclass cabin with balcony. Comfy bed, decent sized bathroom and adequate wardrobe space. Our favorite trip was to a Spanish Ranch to see beautiful Andalusian horses. Prior to the cruise we had five days in Rome, and stayed at the Pantheon Hotel right in the centre of Rome. Location was amazing but our ‘double’ room was sadly lacking in size. We had six inches of room between our bed and the wall and paid approximately £850 for the privilege, all booked through Celebrity. The food on Reflection was first class although the main buffet restaurant served food which was barely warm. Once home, we were disappointed to have been charged for two bathrobes and for using the minibar. Neither of which we used. Overall, we had an amazing time and would definitely go again. Read Less
5 Helpful Votes
Sail Date: August 2018
We picked this cruise because of the ports especially La Spezia as we wanted to go to Cinque Terre and also the price. Ship embarkation was well organized and quick. Cabin was inside guarantee and was on deck 8 front and was ... Read More
We picked this cruise because of the ports especially La Spezia as we wanted to go to Cinque Terre and also the price. Ship embarkation was well organized and quick. Cabin was inside guarantee and was on deck 8 front and was spacious lots of storageand larger bathroom also with lots of cupboards. It was a long walk to main dining room. Dining only did main dining room which we had fixed time to eat 6:15pm but table wasstuck under stairway but quieter area than other tables.Food was okay lobster one night but it was tough. Every night they had salmon, chicken or one other item standard. Appetizerswere okay had scrimp cocktails most nights. Desserts were mostly very rich and didn't find them that great. Main buffet ate lunch and breakfast there good variety. Did breakfast once in main dining room but mostly egg dishes or pancakes no variety.Did not do any speciality restaurants as they were expensive. Entertainment was lacking only one night with good production last night. Had areas roped off in the theater for only certain people which didn't make you feel welcome. Did this in some dining rooms you couldn't use at all. Activities were almost non existent nothing on pool area except screaming kids and a band that played for 40 minutes who couldn't sing and weren't very good. Quiet pool was too cold to sit in with air conditioning. Steward for cabin was outstanding. Disembarkation was very well organized was off in 5 minutes as we had our own luggage. Did not do any ship excursions. Civitavecchia port took Roma Cabs from airport very effecient as plane was 3 hours late and they were there. Stayed at Hotel Traino comes with breakfast and free shuttle to ship. LaSpezia took cab then train to Cinque Terre bought ticket for Cinque Terre online unlimited use for 13Euro for senior. Nice(Villefranche) tendered port very effecient went right off onto shuttle boat coming and going. Took local train to Nice then hop on hop off bus but should have taken the hop on hop off bus from port stops at castle entrance right at port Villefranche. Ajaccio, Corsia walked around town Cagiliari, Sardina took Petit Train or 9Euro went up and down narrow streets plus checked out local market Naples wanted to go to island of Capri but arrived in port at 9am and couldn't get off ship till 9:30am and calling for thunderstorms so didn't go on high speed ferry. We did the hop off hop on bus around Naples did the red route downtown area and also the blue route which was along the coast. It cost 23Euros. Rome took an extra day after cruise stayed at Hotel Ariston gave us a free upgradeand walked to train station to catch hop on hop off bus took the green line one but not a good tour stops were no where near the sites. Took bus to airport left from train station and was $6.90Euro. Ship was spotless even had lawn on the upper deck. I travelled with my husband and he didn't really enjoy Celebrity cruise line probably wouldn't book with Celebrity again. Read Less
Sail Date: June 2018
We chose this cruise as we have always wanted to visit the Greek islands and this did not disappoint. It's only our 2nd Celebrity cruise and we enjoyed out trip very much . The crew were all very attentive and responsive to any ... Read More
We chose this cruise as we have always wanted to visit the Greek islands and this did not disappoint. It's only our 2nd Celebrity cruise and we enjoyed out trip very much . The crew were all very attentive and responsive to any requests we had and the quality of food was very high with great selections in the restaurants we used. We did not use any of the speciality restauarants as we felt we were more that adequately catered for in the regular dining areas. The evening entertainment was of a very high standard and good variety, and am sure there is something for everyone. The only down side we experienced was trying to use the swimming pool . Due to the high number of children on board I am afraid to say it was difficult to access the swimming pool. The solarium was also very busy due to this knock on effect and unless you are up at crack of dawn you are unlikely to secure one of the beds around the pool in there. Reserving beds is a practice I think you should be reviewing and discouraging strongly.. Read Less
2 Helpful Votes
Sail Date: June 2018
Have previously travelled with Celebrity several times. Always enjoy Celebrity cruiseline because they attract an international crowd. Chose this specific cruise for an Eastern Meditteranean experience. Everything from start to finish went ... Read More
Have previously travelled with Celebrity several times. Always enjoy Celebrity cruiseline because they attract an international crowd. Chose this specific cruise for an Eastern Meditteranean experience. Everything from start to finish went smoothly. The ship including all dining areas was kept clean and tidy. This was a slightly special occasion and we had a suite class stateroom, just felt housekeeping could have been better. Dining in Luminae was very good but the menu could have been better. Table service was excellent. Normally for lunch (just a snack for us) we would choose one of the several deck restaurants/buffet, all good. Most evenings were spent at the Martini Bar on Deck 4, my favorite bar and Putu bartender was outstanding. Will be looking for another cruise with Celebrity shortly. One criticism, on board future bookings was not manned enough thus unable to make a new booking onboard. Overall 10/10, lets hope Celebrity do not lower their standard. Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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