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3 Helpful Votes
Sail Date: December 2014
Having just returned from spending Christmas and New Year onboard Celebrity Millenium I have to say this is the worse cruise ship I have ever been on. Having sailed with several other companies I was persuaded by family and friends to try ... Read More
Having just returned from spending Christmas and New Year onboard Celebrity Millenium I have to say this is the worse cruise ship I have ever been on. Having sailed with several other companies I was persuaded by family and friends to try Celebrity. From the minute we arrived at the Departure Lounge we felt let down. We booked concierge class and the brochure quite clearly states early boarding, however we were put into group 6 and were last onboard. Our cabin was "tired" and with that Im being kind, we had torn bedding, a dirty balcony, with furniture and handrail splattered with paint, and a bathroom desperately in need of redecorating and updating. The biggest disappointment was the food, the resteraunt was ok, however I had to remember not to trip over the torn carpet, however the Buffet was dreadful. Breakfasts were a nightmare, bacon swimming in water, diluted baked beans, and everything cold. However if you wanted cold fruit or continental breakfast the plates were to hot to hold. I opted for omlettes however this meant queing for at least 20mins and on one occassion over half an hour. Both myself and my friend were taken ill with chest infections and while I appreciate the need to pay,we paid $121 dollars for our first visit to see the doctor and a further $105 for medicines and treatment I was however appalled to find we were both charged $42 dollars for a second visit (suggested by the Doctor) for just reporting to the office, and a further 95 dollars for the treatment. We literally said our names and for this we were charged $42. I have written to celebrity to complain with photos, however i am not sure i will get a response. Read Less
3 Helpful Votes
Sail Date: December 2014
Having read the reviews of this cruise/ship I was a little nervous about our cruise, but I need not have worried. This was our first Celebrity cruise (Princess and P & O are our favourites) and I was pleasantly surprised. Embarkation ... Read More
Having read the reviews of this cruise/ship I was a little nervous about our cruise, but I need not have worried. This was our first Celebrity cruise (Princess and P & O are our favourites) and I was pleasantly surprised. Embarkation was a breeze and our cabin was ready for us, again, having read that the ship was tired and in need of updating i wondered what our cabin would be like. It was lovely, very modern and the furnishings were nice. The balcony could have done with a little renovation but there was nothing that stopped us enjoying the room facilities. Our cabin steward, Rufina, was amazing and nothing was too much trouble. We ate in Blu, which we thoroughly enjoyed, the food was of a high standard and the staff always friendly and obliging to any requests for something different. On a couple of sea days, we ate in the Metropolitan at lunchtime and that also was of a good standard. The service wasn't always quick but we were in no rush and where else could we go on a sea day? We did use the Oceanview cafe on a couple of occasions and from what we could see the choice and quality was excellent. Unfortunately, because of bad weather we were unable to stop in Danang but these things happen and you have to make the most of them. The other ports were great and the overnight stays were brilliant, allowing you to experience the nightlife of these places. We did some ship's tours and then used the port guides for wandering on our own. I have to say I thought the port guides were poor, and lacked information and decent maps. The ship's tours we did were good value for money and just right for us. We have a couple of moans, the drinks prices are extortionate. We like a drink when we are away but i refuse to pay stupid prices and whilst we enjoyed wine with dinner etc and cocktails I did feel like Celebrity were taking the Mickey! We enjoy the ambiance of formal nights but felt that there was no sense of occasion on this ship. I don't know if it was just this ship or Celebrity in general. When you make an effort to dress up I feel slightly annoyed when people are still permitted to enter the main dining rooms in shorts and trainers. On other cruises we have always felt pulled to the atrium which is where things always seem to be going on and it is a great place to people watch but on this ship the atrium was nearly always empty, it was beautfiully decorated but there was nothing going on there. Some of the entertainment was poor, especially in the Rendez Vous lounge. The singer playing the piano was great but the band with the male singer were dire. The music was so loud that you couldn't hold a conversation but thankfully it drowned out his terrible voice. We tried the Cosmos lounge a few times but always felt it lacked atmosphere. I don't think I ever saw the Captain, we heard from him every morning at 10am but the senior crew were not often seen around the ship. Hygiene was excellent and they were always dishing out hand gel and wiping bannisters in public areas. Our disembarkation in Hong Kong was quick but it was hard to get away from the terminal. In fairness, Celebrity did warn us about lack of taxis and we could have booked a shuttle but we decided not to and paid the price. The taxi queue was huge so we ended up taking the free shuttle to the Hollywood Plaza mall and then picked up a taxi from there. All in all, we had a fantastic holiday and I would quite happily cruise Celebrity again, especially if they reduce their drink prices!!!! Read Less
1 Helpful Vote
Sail Date: September 2014
We recently went on a 14 day cruise in East Asia - it was OK but overall we were somewhat disappointed. Our cabin was good, the cabin attendant, and the dining room waiter were good, and the itinerary was good. But we did not find the ... Read More
We recently went on a 14 day cruise in East Asia - it was OK but overall we were somewhat disappointed. Our cabin was good, the cabin attendant, and the dining room waiter were good, and the itinerary was good. But we did not find the actual cruise as enjoyable as a previous one we had done on the Celebrity Infinity along the Inland Passage in Alaska. Although the on board facilities were pretty much the same, but in general we did not get the same degree of enjoyment or satisfaction as the earlier cruise - in particular we thought the quality and standard of food in the cafe and main dining room was generally poor and below the standard of the previous cruise. We took shore excursions at every Port - which were rather tiring, because they left early in the morning and you didn't have time at each place to really absorb the place and to do it at your own pace. That was a lesson we learnt, and no fault of the cruise. We were also concerned about safety drill on board, and how successful an evacuation of the ship would be int the event of such an occurrence - certainly getting passengers getting ashore for excursions, did not always go smoothly, and this should have been routine practice. Except for the food, i could not recommend against Celebrity Millennium, but we would certainly think carefully before going on another such cruise. Two Grey Gypsies. P.S. My opinion was not helped, because I lost my digital camera on board, it must have been found by another passenger or crew member, and they never handed it into the lost property office, but I guess that reflects modern society   Read Less
2 Helpful Votes
Sail Date: December 2013
We chose this cruise because of the ports of call and wanted to try our luck with Celebrity. Plus we liked that the ship stayed in ports for multiple days. This was our 7th cruise (first with Celebrity) and we have traveled extensively. ... Read More
We chose this cruise because of the ports of call and wanted to try our luck with Celebrity. Plus we liked that the ship stayed in ports for multiple days. This was our 7th cruise (first with Celebrity) and we have traveled extensively. Staff on the ship was friendly, courteous and very attentive! Our state room attendant Schubert and his assistant were excellent and seemed like genuinely good guys! Embarkation and disembarkation was a breeze. This was a Christmas cruise and the ship did a very good job providing for the kids. Both our Kids 5 and 9 years old had a fun vacation. Ship layout was easy to navigate and possessed the usual cruise ship flair. The ship is bit old and shows its age. Our room was 9156, a family veranda with an extended balcony. It was spacious with a separate sleeping area for our 2 children which included an extra television. We would have been quite happy. However, the room was infested with bed bugs. Many of them were mature and we were all badly bitten. We were immediately removed from the room. All of our luggage and clothing was put in plastic and taken away to be cleaned. We were moved to a much smaller room. We were told our original room would be ready in a few hours. A day later, our clothes were delivered to the smaller room without an explanation. After several calls to guest services, we were informed our room would not be ready. Then only after complaining, we were offered 2 rooms side by side but not connecting. I would have preferred that our family be together in the same room but at least we were comfortable. The new rooms were clean and serviceable. Our new rooms were 6027 & 6029. 9156 was offered back to us after a few days but we elected to stay as packing up again didn't appeal to us. We essentially missed a day and a half. The ports of call were amazing cities! We had prepared for the long distance 2 - 3 hours bus or car rides each way but many were complaining. More time to compensate could have solved the problem. The ship was in port overnight on many of these occasions. We spent 2 nights in a private hotel in Bangkok. We wished we had done the same thing in Saigon. Hanoi needs an extra day. We missed the port at Da Nang because of inclement weather. The food at the restaurant was generally OK. There were some disappointments. The food at the buffet was not good. Snack food was terrible. Everyone at our dinner table liked our head waiter Alberto. His assistant Nadan was also extremely nice and should be recognized for giving outstanding service! We didn't eat at any of the specialty restaurants. The shows and entertainment are exactly what you should expect on a cruise ship. The lounge acts were marginal at best with the exception of the one man guitarist/singer who plays in the main foyer. He was exceptional! We had our issues. None which we didn't overcome. We met some very nice people and had a nice time. Somehow we expected more...   Read Less
1 Helpful Vote
Sail Date: December 2013
Celebrity Millennium – Holiday Cruise- Dec 21, 2013- Hong Kong- Singapore (SE Asia) I wanted to share our experiences on the Celebrity Millennium Dec 21- Hong Kong- Singapore Holiday cruise. This is an honest assessment; the good, the ... Read More
Celebrity Millennium – Holiday Cruise- Dec 21, 2013- Hong Kong- Singapore (SE Asia) I wanted to share our experiences on the Celebrity Millennium Dec 21- Hong Kong- Singapore Holiday cruise. This is an honest assessment; the good, the bad and the ugly. This was my second Celebrity Cruise after sailing on Celeb Reflections this past summer on a Med Cruise. After our Reflections sailing, we felt we had finally found our cruise line and booked this cruise along with another Celeb Med cruise in June 2014. Our port was the new Kai Tak cruise terminal in Hong Kong. It’s brand new and they don’t have their operations down yet. Suffice it to say we did not get our luggage until nearly 10pm. By which time, we were too tired to do anything but eat at buffet and go to bed. Not off to a good start and Celebrity seriously needs to get with port authorities to figure out how to expedite luggage to the cabins. Many fellow pax groused about the same thing so already they got off on the wrong foot with their customers. If you sail in our out of this port, be advised there are not many taxis around. Try to pre-arrange if possible. I found a great online private transfer service- www.blacklane.com who specializes in Asia. They act as a broker with private drivers in many, many cities. I booked them for Hong Kong airport pickup to Kai Tak port while at my airline club in Shanghai waiting to board fight to HKK and 3 hrs later when I landed, I had a text that my driver was waiting. They were flawless and prices very competitive. For example, a 9 pax van from Singapore port to airport was $45; ship quoted me $160. First impressions when walking on board, the ship was definitely showing its age but the public places were still clean, if dated. Cabin- Our cabin 1140, an Aqua Class on Deck 11 was small but had an awesome balcony. It was an aft cabin with by far the largest balcony of the Aqua Class cabins. I highly recommend this cabin if you sail her and balcony size is important. It was right over the deck 10 aft bar (never did find out its name- we called it the Sad Café), but we were never bothered by noise. Probably because the staff at that bar was so disinterested, that no one really cared to sit out there for any length of time other than smokers. More on this later. Cabin was small and unlike Reflections which has overhead storage over bed, this cabin was egregiously lacking in storage. You have to bring a lot of clothes on a 15 day cruise; not sure where we’re supposed to put them. Bad layout to say the least. Not sure when these cabins last had a makeover but if it was recently, they did a lousy job. Our cabin steward was nice and perfectly competent and unobtrusive. As someone else also mentioned in their review, the thermostat never really worked properly in our cabin either. Dining- We obviously were entitled to eat at Blu and did so only 3 nights for a variety of reasons. Some days we got back from tours so tired and late, that we didn’t have it in us to clean up in a hurry and those days we ate at buffet. Other days we spent off the ship (total 4 nights overnighting in Bangkok, HCMC and Halong) The food at Blu while good, was not up to the standards that had been set on Reflections. It was good, not great and IMHO, certainly not worth the extra charges for an Aqua Class cabin. The service was awfully sloooow. Again, an entirely different experience than the one I had on Reflections. Maitre’ D was very nice as were all staff. It just took forever to get service and once we placed our orders, the dishes were brought at record speed so that you could finish your meal in less than 30 min. Just in time for that glass of wine you ordered an hr earlier. ‘Nuff said. QSine and Olympic however were stellar. QSine’s staff was phenomenal and service excellent. Sommelier was great. Food was very good, not quite up to Reflections, but very good nonetheless. We ate here twice Olympic- Food was phenomenal and service was STELLAR. What you would expect in a 2 star Michelin restaurant in Paris. Whoever trained that staff needs to be walked around the ship and give refresher courses to staff at other dining venues. We ate here twice. Il Bacio Coffee Bar- great coffees and excellent service. I think barista’s name was Annie, make sure SHE makes your coffee concoction. Service phenomenal here as well. Buffet- Food selection was fantastic and for most part, all dishes were excellent and very tasty. Best pizza I’ve ever had on a cruise ship. Great omelets as well. Good choices of salads and sides, gourmet sandwiches…etc. No complaints here. Great alternative to formal sit-down dining. Entertainment- Didn’t go to a single show but was told by other cruisers the entertainment was very good. Can’t help you here. Bars and Lounges- Generally speaking, most bars seemed understaffed or they just weren’t making an effort to ask pax if they wanted to place a beverage/drink order. Many pax I spoke to felt that was because so many of us were on Bev packs, that Celeb may have issued an edict not to offer up drinks to pax that have bev pckgs and to let us work for them. We were all just scratching our heads because it certainly was a recurring theme in most bars/lounges and egregious at the Deck 10 Sad Café. Cellar Masters, their wine bar was our meeting place for pre-dinner drinks. Service was good when you mosey up to bar and ordered a drink, otherwise pretty nonexistent if sitting at a table. We learned quickly that we needed to go to bar to place orders and then, they would bring drinks to table. Wine choices were terrible. Just really pedestrian wine at inflated prices but we made do. Reflections had a much more extensive and robust wines-by-the-glass list. Michael’s Pub- Supposedly a “craft beer” bar. Pretty pedestrian choices here as well, but since I’m not much of a beer drinker, it didn’t really matter. Sad Café- Deck 10 Aft- And then there was this bar. Don’t even know where to begin but this bar needs an overhaul. Most days you could find the staff joking amongst themselves while their pax died of thirst and neglect. Not sure what the problem is here but if there was one thing that turned off almost every single fellow pax I spoke to, was the absolute lack of service and overall staff demeanor at this bar. Dirty dishes would sit on tables for hrs at a time, no one would pick them up, things would get blown around and I would see the same French fry for 3 days on the deck. One day it was raining and dirty breakfast dishes were overflowing with toast, egg yolks, pancakes- you name it- on to the tables and eventually the deck. And those dishes sat there accumulating rain for HOURS. It was disgusting and provided a hell of a view from my cabin directly overhead. This is one major reason why I will rethink future Celebrity bookings. I expect that of maybe an MSC, but certainly not a line that prides itself on being a “premiere” liner. I can’t quite figure out if it was just a poorly run ship, if this is standard for Celebrity, or if Reflections was just an exceptionally run ship. Guest Services- Staff was very congenial and professional but seemed incapable of responding to major issues. More on that later. I do want to recognize Raul and Sandra who were both very responsive to any of my needs or inquiries. Itinerary- PERFECT!!!!!!!! I cannot say enough about what an ideal itinerary it was. It was the perfect amount of time in port for a “taster” of that given city. We booked an overnight junk through a private operator in Halong Bay and it was the highlight of our trip. Fellow pax that went to Hanoi regretted it because roads were so bad and trip took too long. We had an amazing overnight cruise on the Victory Star, which I highly recommend. Our ship skipped Chan May Port (Hue/Danang/HoiAn) because of weather and we ended up spending 2.5 days in HCMC/Saigon. We had originally planned on a 1.5 day overnight in Saigon and used the extra day to go to Vung Tua which was a great little beach city about an hr from Phu My port. Bangkok we overnighted 2 nights (NYE/NYD) and that was a treat. Laem Chabang is 2.5 hrs from Bangkok so make sure you arrange your tours before you arrive. I cannot tell you how many pax were stranded on the ship because the ship’s tours were sold out and all private tours were sold out. We used Oriental Escape (www.orientalescape.com) for our transfers and arranged private tours with them and could not have been happier with their services. Anyone on future sailings that has private tour questions, feel free to PM me. Happy to help. I am hooked on sailing and exploring this part of the world. I would actually take this cruise again in Dec 2014 were it not for the ship. I won’t sail Millennium again. Too bad Celebrity can’t substitute a different ship for this itinerary. You can do this sailing 4 years in a row and always have new things to do. If you’re contemplating a SE Asia trip, don’t think it through any more, just do it; you’ll be thrilled beyond your wildest dreams. Lastly, I do want to warn anyone sailing on this ship in a balcony veranda cabin, that my friend traveling as a single in a dbl occupancy cabin on Deck 7, got locked out of her balcony at night when the ship was swaying in rough seas. The sliding glass door slid shut and the handle popped into the locked position leaving her stranded on her balcony for 30 minutes until her cries for help were eventually heard by the people in the cabin next door. We reenacted the situation several times and each time the balcony door would pop into the locked position. Although she made Celebrity aware of the issue, they seemingly downplayed it. A warning should be on each and every door that the handle needs to be in the down position if you step outside. The response from Celebrity was simply unacceptable. My friend was traumatized. She asked to speak to the Hotel Mngr who never called, asked to get a copy of the incident report- nope- Celebrity wouldn’t do it. Just deplorable customer care. Her hand was swollen to three times the size because she banged on the door so hard trying to be heard. She eventually went to get acupuncture onboard and asked Celebrity to at least pay for that. Nope. Not even a future cruise credit for her nightmare. Shame on Celebrity. Parents and fellow travelers consider yourselves warned... In closing, I boarded this ship as a Celebrity loyalist with intentions of sailing Celebrity whenever possible. I leave still in search of a cruise line I can call my own.   Read Less
Sail Date: December 2012
We are experienced cruisers. Did this exotic itinerary with friends who we hook up with every two years. Embarkation good- no issues. Rooms were ready within an hour which is quicker than what we are accustomed to. Room Steward was ok ... Read More
We are experienced cruisers. Did this exotic itinerary with friends who we hook up with every two years. Embarkation good- no issues. Rooms were ready within an hour which is quicker than what we are accustomed to. Room Steward was ok but not overly attentive. Never called us by name. Had 2 day in most ports which was good considering the itinerary. Most excursions are a full day which means early mornings and most had a drive of around 1.5- 2.5 hours to get to each way which became tiresome. However if you wanted to see the cities you had no choice. Did not do Hanoi which I heard from some who did the trip that it took them 8 hours of traveling to get there and back. Glad we didn't do that one. All the cities are crowded and hot. Most had populations of 5-10 million. The hawkers are pretty aggressive in some areas and hang around the tourist visitation sites. Didn't take in any of the entertainment except for one night. The on site dancers and singers are very good and the one show we did take in was top notch. The food was very good, well presented and creative. We had anytime dining but found a good table with excellent wait staff so we ate there most nights. While we couldn't reserve a table they always kept this one for us. Friendly staff throughout the ship especially Dexter ( Mr. Washy Washy) who could make anyone's day. We had no issues and would sail again with Celebrity. Read Less
1 Helpful Vote
Sail Date: December 2012
As with some people on this sight I do not normally feel the urge to write a review but (In my opinion) some small issues have been exaggerated regarding this cruise. Check In- We arrived at the check in around 2pm and did not ... Read More
As with some people on this sight I do not normally feel the urge to write a review but (In my opinion) some small issues have been exaggerated regarding this cruise. Check In- We arrived at the check in around 2pm and did not experience the apparent chaos, chaos probably caused by a lot of passengers trying to board early. A passenger I met during check in told me that he arrived at the terminal at around 11am (earliest boarding time) and he thought Robbie Williams was at the front as there were that many people there. He simply went away and went back around 2pm as I did and virtually walked straight through. Stateroom- The stateroom was ready with fresh fruit, flowers and a ice cold bottle of the sparkly stuff and a hearty welcome from our cabin steward Batista and his assistant. Unlike other reviewers our stateroom was very clean with no nasties lurking. We did not need to ask for anything out of the ordinary but I did not feel that I could not ask Batista to resolve any issues. TALK TO THEM, IT HELPS. The crew who we dealt with we're very friendly and polite with quite a few greeting us on a first name basis. Thanks to Batista (room steward), Hasan, Avinash, Natalia (sommeliers), Rose,Jorge (pool bar), Natalia (Metropolitan concierge), Komang, Alin, Eka (Martini bar) the list goes on. We are not new to cruising and if we had been inclined to find something to complain about we probably could of but after all that's not the point of a holiday to me. Read Less
Sail Date: December 2012
This was the first time Celebrity was done this route and it showed. The ports were all terrific with overnights in Singapore, Bangkok, Ho Chi Minh City (Saigon), Hanoi, and Hong Kong, but Celebrity was comically disorganized at port calls ... Read More
This was the first time Celebrity was done this route and it showed. The ports were all terrific with overnights in Singapore, Bangkok, Ho Chi Minh City (Saigon), Hanoi, and Hong Kong, but Celebrity was comically disorganized at port calls in general, getting people ashore, running shore excursions, and handing out passports. Hotels: Fairmont Singapore-Nice, but pricey Renaissance Bangkok-dirt cheap, and incredibly nice hotel Caravelle Saigon-cheap, and nice, but not as nice as Renaissance Sheraton Hong Kong-Expensive, but a very nice hotel Ports In Singapore, we did some nice tours before we got on the ship, including a city tour, and a tour of the World War II sites (Kranji was very moving). But I will focus on what happened once we got on the ship. We had planned to go to this nice new aquarium on Sentosa, since our ship didn't leave until 2 PM the next day. Unfortunately, we would soon learn that we had to be on board at Noon, which was never told to us when we booked. It was very misleading, and the beginning of our discontent with Celebrity's port operations. Apparently, there are 2 different aquariums on Sentosa. We accidentally went to the old one, which like everything else on the island, didn't open until 10. Because we had to be on board at 12, we didn't have time to go to the new aquarium instead. To add insult to injury, the ship ended up leaving port 4 hours late because all passports needed to be turned in, but a group of Russians (if you believe the scuttlebutt) failed to turn their passports in and were lounging at the pool despite constant announcements and impassioned, angry pleas from the captain. So, we had rushed for nothing. In Bangkok, all 4 members of my party were booked on the "Essence of Old Bangkok tour, which left at 10:15 A.M. My youngest son and I planned to stay overnight in Bangkok and just have the bus leave us there at the conclusion of the tour instead of going back to the ship. We were worried about getting our passports in time (you needed to collect your passports in order to stay overnight ashore as the hotel asks for them) since they were set to be given out at 10:30 A.M. Thus, I talked to guest relations and they assured me that our passports would be the highest priority and we would be able to get them at 10:15. Still concerned, I went to the shore excursion desk and told them my situation, and they once again assured I would get the passports in time, and if not, they would book me on a different tour which was "Overnight Bangkok on your Own". Long story short, we did not get the passports in time because Celebrity was so slow and inefficient at distributing them. As time marched on, I returned to the guest relations desk to ask about my so called priority status. The woman at the desk (can't remember her name, but she was Peruvian) told me that they were in her supervisor hands and we would get them soon, and that we should wait by the desk to receive them. 20 minutes later no passports. We went back to the place where passports were being distributed and had to wait even more time to get them. The Peruvian had blatantly lied, a tactic we found was used often by our crew who could care less about our experience. When we finally got our passports, we rushed to the shore excursion desk to make sure we got on the "Overnight Bangkok on your Own" tour. There was now no room left, and without any aid from Celebrity we were forced to find our own transport to Bangkok. It was very expensive, but we did get to the city in time to see the Grand Palace< the Temple of the Emerald Buddha, and the Temple of the Reclining Buddha. The next day we went to Wat Arun, The National Museum, the Marble Temple, and the Sri Racha Tiger Zoo before returning to the ship. We would later learn that the tour we tried to get on was delayed so much due to passport issues that it did not arrive in Bangkok until 5 P.M. according to some of our fellow passengers. So, it was a blessing in disguise that Celebrity had failed to get us on that tour, as it saved us from further incompetency from them. The exception to the rule of bad shore excursion, passport and gangway issues was in Saigon. We had booked the Saigon Overnight tour (a bargain at 295 dollars) after enjoying staying overnight in Bangkok so much, no thanks to Celebrity. Our tour guide, Hoang, was just great. He was the best tour guide on the entire cruise. He spoke very good English, was kind, courteous, and gave lots of information and interesting anecdotes about his hometown. We saw all the usual sites on day 1 (Presidential Palace, History Museum, Water Puppet Show, Market, Church, etc.) and stayed at the Caravelle Hotel that night, which was great. My son had wanted to visit the highly touted War Remnants museum, which we didn't have time for the first day. However, it did open at 0730 the next day. We rushed there and thoroughly enjoyed our brief 45 minute visit. Next, we went to the Cu Chi Tunnels which was fascinating. It was incredible to see how the Viet Cong constructed this massive system with such little resources. The best part though was the shooting range they had where you could fire a wide range of weapons from the Vietnam War era, including AK47, M16, and M60s. We picked the AK47 and the M60 and it cost 68 dollars, not cheap, but incredibly fun. I had fired the M16 and M60 before, but never an AK, which was so unique since obviously I was not exposed to that as an American. There were no real issues with passports or disembarkation we experienced in Saigon, so that was a relief. After a day at sea, we arrived in Chan May, the port for Da Nang and Hue. We booked the Imperial Hue tour. This was the tour from hell! Our tour guide, Tran, had an absolutely incomprehensible accent and had an overall poor command of English. After paying hundreds of dollars for my whole family to go on this tour, I expected better from Celebrity. Could they really not have found a single guy in all the Central Highlands who spoke English better than this? If you listened hard, you would be able to make out about 30 percent of what he said. For example, "bla bla bla bla Heavenly lady Pagoda bla bla bla" So when he explained things anywhere that day, it was utterly useless. First went to the aforementioned Heavenly Lady pagoda, where I listened to another tour guide who actually spoke English. Next we went to the imperial palace. I hired four rickshaws to take us there from where the bus left us because my wife has a bad knee and cannot walk well. The rickshaw guides had quoted us two dollars each to go to the palace. Unfortunately, they lied. Instead of taking us to the palace, they take us on this one hour long wild goose chase around the streets of Hue despite my constant urgings to take us straight to the palace. When the tour finally ends, they want 1 million dong apiece, like 48 dollars. I am incensed. I did not want this whole long tour, I wanted to just be taken to the palace and pay my 2 dollars. I give them a million dong for all four of us, but they won't let us leave and attempt to physical restrain us. A poor plan since both my son and I have at least 7 inches and more than 80 pounds on all of them. My wife gives them 500k more dong and we leave. We only have 30 minutes left to see the Imperial Palace, and without a guide, no matter how bad, to show us around. Tran comes looking for us and he is not happy. We aren't actually late but he must just have had a bee in his bonnet about it. We get back to the bus roughly on time, but he still looks like we shot his water buffalo. We travel back across the Perfume River for lunch at a "4 Star Hotel", really a 2 star in my book. The food was of poor quality and little variety. The drinks were long passed expired and when we went down in the elevator we found ourselves stuck behind a buffet table. Oh my. After lunch we travel to the Thien Mu tomb to hear some more garbled explanations from Tran. We then return to the ship to recover from our trying day. The next day was much better. Although there were issues with tenders the next day and our excursion was delayed an hour, which was cut off from our tour, Ha Long Bay by Boat was simply stunning. All these little islands jutting out from the water were breathtaking. When we arrived at the island with the big cave, there was a 45 minute wait to get in, due to our late departure. It was worth it though. The cave was the largest and most spectacular I had ever seen, and different colored lights were put in it to further the mystique. We then visited a floating village where a local boat came up right next to ours and the kids from the village jumped on to our boat to essentially beg for money. It was heartbreaking, but at the same time fascinating. The next day we traveled to Hanoi (3.5 hours overland) which was great. We saw the Hanoi Hilton where John McCain was imprisoned, took an electric cart through the busy market, and saw Ho Chi Minh's mausoleum. We couldn't go inside as it is only open in the morning, and we couldn't visit his cottage because of some military exercise that was going on. In the words of our terrific guide Hung, "This is a communist country. They just tell me it is national security and I can't do anything about it". We did get to see the lake where John McCain took a "swim" according to Hung, which was cool. Afterwards we returned to the ship. Two days later we arrived in our final port, Hong Kong. We took a great tour the first day there (Highlights of the City with Dim Sum Lunch). The next day we disembarked and went to Ocean Park which was incredible, if a little expensive at 280 HKD. They had 4 different pandas which was mind boggling, a great aquarium, and a thrilling cable car ride. We didn't have time for much else there, since my wife wanted to go shopping for fake purses as Christmas gifts, but my sons really enjoyed shooting water cannons at people on the River Rafting ride, a bargain at 10 HKD per session. Next, we were on our way to lunch when we were approached by an Indian trying to sell Fake watches and purses. My wife couldn't resist. He led us into a seedy apartment building, up to the 6th floor. There were bars on all the doors and led us into his apartment where he had an impressive (read: frightening) surveillance system and 3 of his goons guarding the door. We bought a nice purse bargained down from 250 dollars to 180, which I still thought was too much. After a delicious late lunch of Pho at a Vietnamese restaurant, we journeyed on to buy even more crap at the Ladies Market. My two sons went to the Hong Kong Museum of History instead, which they said they thoroughly enjoyed, and only cost 20 HKD total, less than 3 bucks. The Ship and Cruise Experience Having previously cruised with Celebrity on the Century in 07, where the service was out of this world, I expected to be treated as a valued guest. Unfortunately, even though I was in a suite, I was treated more as cattle. The service was really no better than Royal Caribbean or Princess. But at least they make up for it with great activities and entertainment. On Celebrity, not only was the service underwhelming, the entertainment and activities were the worst I've ever seen. There was really nothing to do when the ship was not in port that was worthwhile. Just opportunities to give Celebrity more of my hard earned money. No good shows, no fun activities or game shows, not even the Newlywed game! A travesty, in my eyes. The comedian, Joel Osborne, was Fifty Shades of awful. He couldn't handle the crowd and was criminally unfunny. The other shows were similarly poor, except for Mario D'Andrea, a guitarist/vocalist who was great. The trivias, which my son loves, were almost exclusively during the day, when we were in port, and were not even that good when we were there. No real variety in subjects, no entertaining staff. Not even an exciting game show format. Worse yet, the food was not particularly good. The alternative restaurants were absurdly overpriced at 40 a person, though Qsine was an experience. The food outlets were not open frequently or long enough, with the Pool Grill closing at 6, the dinner buffet at 9:30, and Ice Cream at 10. The main dining room wasn't very good. The service wasn't as good as on other cruises and the variety was lacking. There was little for my vegetarian wife. The quality of the food wasn't overly good either. And overall, the staff didn't go out of their way to help you. You had to take the initiative to get them to act if you needed assistance after they made a mistake. Conclusion All in all, it was an enjoyable cruise, not because of the ship, the service, activities, or entertainment, but because of the ports. As much as I might complain about the onboard experience, I didn't take this cruise for the ship. I took it to see Southeast Asia. A cruise is a great way to see it, and the overnights really made the trip for me. It would be very difficult and expensive to see all those places on your own, and you would be stuck eating local food all the time which you may not like. I'd rather a bad steak on Celebrity than chicken feet in some random place in Vietnam! I do hope Celebrity learns from this. The service may never get better because they simply do not care enough, but they certainly should improve the tendering, passports, and port operations. Their problems with that were simply ridiculous. In the future, I will look to book Princess or Royal Caribbean, because Celebrity has simply lost its edge. It is no longer a "premium" line. Its service is average at best and the food is somewhere south of that. Celebrity never was good at entertainment or activities, but this cruise was truly awful in those categories. If you are considering taking this cruise, I would urge you to lower your expectations. And I would certainly avoid the Millennium if you are cruising more for the ship than the ports. Unfortunately, no other cruise line is doing a similar route (except for Holland America, yuck) so if you want to cruise Southeast Asia, at this point, you have to stomach the Millennium, to enjoy the rich experiences ashore. Read Less
Sail Date: December 2011
My husband and I (mid 40s) wanted to try a Celebrity cruise. We booked a quick trip that had us at sea on Christmas day (this was a first for us). We thought it would be a nice treat to "get away from the hustle and bustle of the ... Read More
My husband and I (mid 40s) wanted to try a Celebrity cruise. We booked a quick trip that had us at sea on Christmas day (this was a first for us). We thought it would be a nice treat to "get away from the hustle and bustle of the holidays here. We have cruised many times, but this was our first on Celebrity. We read up ALOT on this ship and really appreciated all of the great reviews and "live from" reports that everyone had posted on cruise critic. Because of all of these, we were aware that this was an older ship. We found her to be LOVELY ! The decor was very nicely done - not super glitzy, very tasteful . embarkation: pulled right up to unload, very nice porter was right there to help. My husband went to park across the street in the garage and was back in five minutes. Once inside, they had check in lines divided into categories. We were directed into the concierge line as that was our room type. Our line was not particularly long, but seemed to take forever. I did notice that the line next to us had no one in it. It was for select and elite members. Because of our cruises on RCCL we were also select on Celebrity. however, I did not know to mention that to the person who was directing traffic-live and learn. Once we got our key card, things were zippy fast and we were on the ship in just minutes. We were very impressed with the service and staff on board. They seemed to go out of their way to make sure you had everything needed. Everyone was always so pleasant and smiling. There were lots of little "touches" that made this cruise seem so special- like the welcome aboard champaign, the ice cold wash clothes when returning to the ship after your day in port, etc. Room: we had a balcony room as this is always my preference. The balcony was probably one of the smallest we have had, but definitely suited our needs. The room was clean and comfortable . Our suitcases did not fit under the bed this time ( just a hair too big) and that surprised me until I remembered this was a new set that we had not used on a cruise before. We were able to store them in the closet no problem, but that meant I lost precious shoe space!!! :) I will remember to use the other luggage on my next cruise. The bathroom was small, but just what we expected. Our room attendant was Oscar and he was excellent! Activities: we had pre booked a couples massage for Christmas day and it was really nice. They were however about 25 minutes late taking us back which seemed a little unusual. There was some obvious tension between some staff members that we noticed while we sat next to the reception desk. This was the only time we used the spa area. We did participate in some of the computer classes that were offered. We took photoshop I II & III while on board. The staff member that did the class ( I believe his name was Sandy) was very patient and thorough. We also attended the cooking demo, the Christmas eve event, and a few other things. They had a nice variety of things offered (we just didn't have enough time to do them all) Pools: we never really used them, just walked thru those areas often. The adults only are seemed really nice and relaxing, however the music at the other pool was always very loud. It seemed like everyone was always having fun. Food: we ate at the Olympic for the first two nights. I CANNOT say enough about how amazing this was. The food was out of this world and the service was even better than that! The third night we returned to the ship too late for our late seating dinner time, so we ate in the buffet. It was ok. On our last night we finally made it to our table in the MDR. We had late seating which always seems to work better for us. We ended up with a terrific family of four as table mates....really sorry it was the last night before we got to meet them, they were so much fun. The food in the MDR was very good as was the service that night. We did go to the brunch that is done on the sea day....kind of a mad house, people everywhere, no order to any lines, kind of crazy, but there was a nice selection of food and it was very good. We did use the room service every morning to have coffee and croissants delivered. Always delivered on time and always by the smiling Frances. She quickly became our "coffee angel" and we loved her! Entertainment: the few shows we saw were just alright....typical cruise show quality. But the acapella group (Metro park I believe the name was) were fantastic. We saw them multiple times around the ship. The comedian was very funny too. Excursions: in Key West we chose to just walk around on our own- no planned excursion. You are only in port until one, so it was a very short day. In Cozumel we booked the Tulum Ruins tour. It was a very nice tour. However it consumes every bit of your time in port. All of the shops at the pier were closed by the time we returned. Also that particular day, the ferry ride over to Playa Del Carmen was EXTREMELY rough. This made for lots of sea sick passengers :( Disembarkation: on the last morning, we went to the MDR for a quick breakfast at seven. We were supposed to meet in the platinum lounge (martini bar) at 7:45. We arrived in the lounge a few minutes early. Within five minutes we were told by a staff member who was in charge of that area that it was our time to disembark. Within five minutes we were off the ship and gathering our luggage (with the porters help). I would say we were at the curb in another four minutes. This was the fastest I have ever gotten off a ship and cleared customs. Celebrity sure has this down to a science. Overall we really loved our first Celebrity cruise and look forward to trying some of the other ships they have to offer Read Less
Sail Date: December 2011
We drove down to the cruise. We stopped in Fort Pierce, FL the evening before. Left about 11 am and got to the port around 1 pm. Parked the car in an area parking facility that was much less than the $20 a day for parking at the port. ... Read More
We drove down to the cruise. We stopped in Fort Pierce, FL the evening before. Left about 11 am and got to the port around 1 pm. Parked the car in an area parking facility that was much less than the $20 a day for parking at the port. We entered the building and showed our passports and the cruise document. Upstairs to a long, long line. The line had at least 25 agents working but it still took about 35 minutes to reach the counter. Counter process was quick, just fill out health questionaire, show the credit card and soon we had gold seapass cards. We skipped the photographers near the gangway and proceeded down the gangway to the ship where we were greeted by several people offering drinks--both alcoholic and non-alcoholic. They also had an area for children to be signed up for their safety bands. We took the glass elevators up to deck 9 and found our cabin. The cabin was nice. I am a big person so the room (or lack thereof) wasn't too big a problem. There was no way for more than one person to get past however. Our room steward stopped by to talk with us but he didn't get to as the cruise director was on the loud speakers reminding everyone about the safety drill. We were able to meet him after the safety drill. Celebrity means business about the safety drills. Our name was checked off the master list of passengers. Another passenger was told he could not bring his drink into the Celebrity Theatre. We arrived before the drill started; those alarm bells should wake up the soundest of sleepers. The drill didn't require passengers to bring life jackets. The crew on stage demonstrated how to put them on. All and all probably the shortest drill I have attended. We dined every night but formal night in the Anytime dining room (the upper level of the Metropolitan restaurant). Had no wait for a table for two each night. The service was the best the first night from a waitress from Serbia and went down from there. Food quality was generally excellent. The last night, Christmas night, was the worst as service went. They were serving a 7 course dinner which I wondered if it didn't throw things off a bit. We did not get bread or water for several minutes after we arrived. There was also great delay in taking our order; far more than the past evenings. I saw several staff arguing with each other. Again, something I had not seen on the other nights. Lunch we ate at the Caribe restaurant. There were lots of choices for food from Asian to Caribbean to hotdogs to a salad bar. No need to go hungry on this ship. Dinner here had no variety from one night to the next and closed up early. There wasn't much offered late night either. My brother prefers to travel on Princess with its lido restaurant open just about 24 hours. One thing both of us agree on is the lack of insulation from the jogging track above. Your eating and all of a sudden a bang bang bang from above. We finally figured out it was someone jogging. Getting off and back on the ship in Key West and Cozumel was easy. Upon your return, staff had cups of drinks available as well as a ice cold towel. It was very much needed. On board, you had to empty your pockets like at the airport. I had my cell phone on me and set off the alarm when I walked through. Put the cell phone in line to be x-rayed and went back through and all was well. The entertainment was very good. The two shows in the theatre were excellent and there was a variety of music in various lounges. I wish the jazz band had played more; the only time I heard them was when I went to the show. Disembarkation was easy too. Put your designated number on the luggage and put it out before 11 pm the night before. We were to meet at 7:30 in one of the lounges and then proceed to the gangway. We were off the ship in a matter of seconds after hearing the ding of your seapass card. The longest wait was at the luggage carousel waiting to get our luggage. On to the customs folks who wished us happy holidays, took the form, and said we could proceed. By 7:55 we were back at the car for the ride home. Read Less
Celebrity Millennium Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.0 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 5.0 0.0
Value For Money 4.5 0.0
Rates 4.0 0.0

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