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5 Helpful Votes
Sail Date: December 2018
We have thoroughly enjoyed our cruise. The ship is a little shabby but this will be resolved in January when the ship goes into dry dock to be refurbished. The ship was immaculately clean and well maintained despite its age. We ate in ... Read More
We have thoroughly enjoyed our cruise. The ship is a little shabby but this will be resolved in January when the ship goes into dry dock to be refurbished. The ship was immaculately clean and well maintained despite its age. We ate in the Blu restaurant and the food was excellent, and there was always a good selection. The crew in the restaurant were amazing and always made us feel very special, and their service was exceptional. The food in the buffet was always good with lots of choice. Although it was usually very busy and sometimes difficult to locate a table. Celebrity can also not be blamed for the rude people who did not know how to queue and thought it ok to push their way around. We were a little disappointed with the entertainment in the theatre, and thought it quite poor. There were exceptions though and we always enjoyed performances by Bryan James (guitarist/singer) and sought out the venues where he was playing. We also enjoyed the quizzes and late evening entertainment in the Cosmos lounge. We particularly enjoyed the silent discos and the live band. We have already booked another cruise on Millennium and look forward to seeing the improvements made. Read Less
5 Helpful Votes
Sail Date: November 2018
This was along awaited trip to the far east and inparticular first time visits to Hong Kong and Singapore, where my parents lived for 20 years The ship moored ocernight in both Hong Kong and Singapore which along with a few days in ... Read More
This was along awaited trip to the far east and inparticular first time visits to Hong Kong and Singapore, where my parents lived for 20 years The ship moored ocernight in both Hong Kong and Singapore which along with a few days in hotels gave us time to explore Singapore is the most beatiful city and so accessible by road, river and train Whilst the Millenium is clearly in need of a refit, the crew make up for this with service in every are being top class My wife has food allergies and the restaurant staff were brilliant at getting this right each night, this coupled with a very attentive wine waiter and some great company each night made for memorable dining We haven't been on many cruises (5) but the entertainment on this ship was the best! A superb ships company gave stunning shows in the main theater and the cosmos lounge. The guest artist were all top qaulity and very varied West end eat your heart out, where else can you be served a gin and tonic in your seat. Our captain (nicolaos was the ,most visible w ehave seen attending losts of the vents and being available for chats / feedback and I'm sure that helped with the overall culture onboard The only negative is the need to charge so much for wifi on board, nearly $30 a day for access is ridiculous, todays traveller expects to be connected 24/7 - even on holiday Read Less
4 Helpful Votes
Sail Date: September 2018
This was a wonderful cruise and the perfect way for a coeliac to travel safely around Japan. The cruise was interrupted by two typhoons and the departure was delayed by a day and some ports were cancelled and replaced with new ports ... Read More
This was a wonderful cruise and the perfect way for a coeliac to travel safely around Japan. The cruise was interrupted by two typhoons and the departure was delayed by a day and some ports were cancelled and replaced with new ports visited. Celebrity refunded the first day of the cruise and alcohol package and paid for the extra nights accomadation in Yokohama due to the delay. The cruise began in Yokohama and it is a very pretty port and loads to do and see if arriving the day before the cruise. The Millennium was built in 2000 and compared to the Soltice you can see where celebrity has developed their fleet over the years. The reason for the 4 star is simply that the bar outside the Ocean View restaurant simply wasn’t big enough compared to the Soltice and the walking track on the 11 floor wasn’t as pleasant as the Soltice but these are minor issues. We had a wonderful time on the ship and enjoyed every minute. It was a very busy cruise with only three sea days and every other day we were in port. The highlights for me was Kobe with a day trip to Kyoto via bullet train then the golden pagoda. Nagasaki was a delightful small port and very easy to navigate as a solo visitor. Shimizu was also well worth the shore excursion, sadly didn’t see Mount Fuji due to cloud cover. Two stand out performances were the Japenese Drummers and Geisha performance. I was very appreciative that Celebrity offered these performances. Read Less
6 Helpful Votes
Sail Date: March 2018
I chose this cruise because of the timing and the ports. It was my first trip to the far east and I wanted to see Vietnam in particular. I booked Aqua class and got a very good deal. Celebrity threw in a drink package which was very ... Read More
I chose this cruise because of the timing and the ports. It was my first trip to the far east and I wanted to see Vietnam in particular. I booked Aqua class and got a very good deal. Celebrity threw in a drink package which was very nice. My cabin was a standard cruise ship cabin with a balcony, beds, good closet room and a couch. The shower was big for a cruise ship shower so there was no problem showering comfortably. The cabin steward was very nice and took good care of us. Some of the reviews I had read complained about the ship, but I really liked it. There was live music that rotated around, and I liked to have drinks in Cellar Masters and the Martini Bar. I swam in all the pools, indoor and outdoor. I particularly liked the Thalassotherapy pool in the solarium. I used the personal trainer on the ship and he was very good. The gym was smaller than on some of the newer ships but it suited my purposes fine. For dinner, we dined in Blu most nights. It was my first cruise without a fixed table and the same waiter every night. But Blu is small and intimate, so we got to know the whole staff there and they were great. The food in Blu was quite good, particularly the filet mignon that we had on the first night. I bought a specialty restaurant package and we really enjoyed Qsine, so we ended up going there 3 times. The food was creative, delicious and well presented, and the wait staff was great. We also tried Tuscan Grille but that was a big disappointment in terms of the food, though the service was very good. We had been eating so many steaks that I decided to go with an Italian dish - lasagna. It was a very poor quality dish, probably comparable to what might be served at a lower end chain restaurant. It had almost no pasta, was dry, and the sauce was poor quality. The food in the buffet was good, but I found the atmosphere there to be chaotic, worse than other cruises I have been on. I think it had to do with the demographics of the ship's passengers, with many more people than I am used to taking their meals primarily in the buffet. It was difficult to get a table most of the time unless it was a real off hour. We also tried Sushi on 5 and I liked it, though I didn't have sushi. This was a pretty demanding cruise in terms of the tours. Most cities we visited were some distance from the port, which meant long days off the ship. As a result, I didn't get much into the entertainment on this ship so I can't really rate it. I found the service to be very good throughout and never had an issue. On one previous cruise (not Celebrity), I had an issue with bar service, but not on this ship. The waiters, bartenders and the cabin steward provided very good service. I chose this cruise for the ports and I really liked the tours we got in each port. At Halong Bay, I decided to skip Hanoi because of the distance, and I preferred not to stay there overnight since I wanted to see the Halong Bay caves, which were magnificent. We also had a very educational tour of the Red River Delta and Haiphong. At the Danang port, I agonized between seeing Hue and Hoi An, and decided on Hoi An because I wanted a bike tour. It turned out to be a good decision since Hue got torrential rains that day while the Hoi An tour had perfect weather. Hoi An is a real tourist spot but quite pleasant and has some very nice example of pre-French Vietnamese architecture. Saigon was the most interesting port in Vietnam. I had wanted to see it for a long time, and I really enjoyed seeing the spots I have long read about -- the former Presidential Palace, the city museum, the site of the former US Embassy and then the Saigon Zoo and Botanical Garden. The people throughout Vietnam were so friendly, including the children who were wonderful. The whole visit there was a great experience. In Taiwan, we saw Tainan at the first port (Kaohsiung), Taroko Gorge at the second port (Hualien) and Taipei at the thrid port (Keelung). It was interesting to learn some Taiwanese history, especially that it has only been Chinese for about 300 years and prior to that was inhabited by people closely related to the aborigines. At Taroko Goge, I was expected a hike through the park, but it turned out to be more of a series of bus stops (along with a million other buses) to take some photos and get back on the bus - a very geriatric tour. If I had it to do again, I would arrange a private tour that would hopefully involve more of a hike away from mobs of tourists. In Taipei, I really loved Taipei 101, which was not expected. I thought it would just be a visit to a random high building, but it was beautifully done and had a lot to see. I could have spent the whole day there, and we enjoyed a great lunch/dinner at a restauratn in the building. Our Hong Kong tours were very good also. When I first arrived, I had not been thrilled with Hong Kong because I didn't see the right things. The daytime tour took us all around Hong Kong, including to Stanley and around Repulse Bay, plus up to Victoria's Peak, so I got a much better rounded view and got to really like it. We also took a night tour to see the laser show and back up to the peak. Hong Kong has a magnificent skyline at night, with the buildings' colors and displays changing and dynamic. Unfortunately, for both trips up to the peak, it was foggy and the view was poor (as in non-existent), but that was beyond anybody's control. Read Less
1 Helpful Vote
Sail Date: October 2017
This was our first cruise and we are British (late 40's) I think we don't like to moan so much as others judging by some of the comments I read before we went. I can't fault this experience, after reading some of the ... Read More
This was our first cruise and we are British (late 40's) I think we don't like to moan so much as others judging by some of the comments I read before we went. I can't fault this experience, after reading some of the reviews I confess to be a bit worried but alas no need. Food - This ship caters for everyone and anyone no matter what you like, how much of it you like ad what dietary requirements your have. In the Restaurant you can have as many starters/mains as you like and we found the service amazing. We didn't have set times for dinner, just rocked up and got a seat either for two or as the cruise went on with new friends. You have to be a bit organised there is no point turning up at 8pm after show time. The Cafe on floor 10 has multiple culinary delights again to suit all palettes, it's mostly serve yourself but very good, with puddings galore if that's your thing. We used it mostly at lunch as it was close to the pool. (not as close as the burger stop!) Pizza's and other things go on till midnight. Food is endless. One thing you are surely to get is bigger! Drinks - We did the Classic package others upgraded but we found the Classic held it's own and if you fancy something more fancy you just pay the difference and it's all recorded on your account on the room TV. Staff were more than helpful and we got great service including Sun bed service a bit of a luxury. The Martini bar is a great pre and post dinner bar (you don't have to have martini's). The Cosmos good later for partying! Some people were moaning however if you are going to be rude and throw your toys out of the pram because you were next and have to wait a nano second to get another of the drinks you already have in front of you then serves you right. treat as you find is my motto. Entertainment - just too much to pack in as well as sun bathing and trips. The pool party and silent disco were two of our favourites. Cosmos is great once you have met some peeps. Trips - we did our own, much cheaper and usually a slightly better itinerary but if you are a worrier best book with the boat. Really liked Halong Bay as it was close to the Port - didn't like the Tender business as it took ages, with limited info being distributed. Between Halong Bay and the rest of the trips we had the added extra of a Typhoon so we were a day delayed - note get flexible bookings on your hotels if staying away overnight an expect to have to fret a bit - the Cruise ship did help those of us with Third party trips but it was hard unless you had internet which was expensive. Most of the Ports are a long way from the attractions and there isn't much going on at the Ports. So just be careful. We didn't of Hanoi as I didn't want to spend 6 hours on a bus. Vietnam was an experience - ticked it off the list won't go back. We went to Pattaya for the day (see Typhoon comment above we were going to stay overnight but Hotel wouldn't honour the change of date). I quite like Bangkok but we've been before. We went by pre arranged taxi to Pattaya onto the boat across to Koh Lann on the way back we went to Walking street. Neither were really our cup of tea but each to their own. Again nice to have a day off the boat but that's that one. Cabin - on 2nd floor with a window - expertly cleaned and homely. Not massive but did us proud for 2 weeks. Soap, shampoo and conditioner and skin cream (no shower gel) but it's all good stuff. Clothes - worried I hadn't packed right but Chic is really anything goes as long as you are tidy. Nice to have some dresser dresses (not ball gowns) or trousers but sun dresses worked. Boat - they were constantly painting and varnishing and when a stomach bug broke out (which is really passengers not washing their hands) the whole boat was on disinfectant frenzy they couldn't do enough. Loved the pool and all the outside facilities, towels and sun beds galore no reserving going on which was good after a hard evening partying. Gym was bigger than expected and the run/walk track was used quite a bit. Clientelle - Average age there were some youngster (20's) and a good range between 40 - 50. And some oldies. We got on with everyone but found the 40 - 60 year olds great fun and made some fantastic new friends. Do go on Cruise Critic to join groups etc. I did think an added extra would have been a notice board by reception as not many people paid for internet so once you are on the boat that's your contact gone. Or make sure you pre - arrange before you get on the boat. Think that's it. Loved it! Read Less
3 Helpful Votes
Sail Date: April 2017
This was the worse travelling experience since i've been cruising over 18 years. 1. Food The food served on board was not up to standard, we patronized the pay restaurant Tuscan Steak House on the first day paying extra money. ... Read More
This was the worse travelling experience since i've been cruising over 18 years. 1. Food The food served on board was not up to standard, we patronized the pay restaurant Tuscan Steak House on the first day paying extra money. Ordered New York Strip and this was totally unacceptable. The steak was thin and without any taste, all i know the steak was full of taste of soda power which make the steak tender. The next day when we dine at Metropolitian Restaurant. We realized the steak serving in the main dining room was exactly the same as we had in Tuscan. So, it was no point to charge us extra money. The dessert was totally unacceptable. 2. Security Department When we returned from our land tour on our first day to Nagasaki, our friends bought some fruits for consuming on the ship. We were all stopped by Security at the X-Ray machine with a very rude attitude and all our friends were asked to stand alongside the x-ray machine holding the fruits where all other passengers walking by. When we brought this is up with the Guest Relation Counter to show our unsatifaction of the security, the guy Michael who took care of our complaint gave us a lesson whether or not we knew this is an international rule that no food can bring to ship. Even he questioning if we are first time travelling on cruise line. We get in touch with his supervisor Miss Ramos two days later and we had the same answer. They even post up a notice in front of the x-ray machine telling all passengers "No food stuff can bring back to ship". I was wondering if we are complaining the attitude of the Security, why dont she talked to Security and gave us an answer. Instead, she choose the hard way to show her authority. We explained to Miss Ramos that we been on several cruiselines and we dont have this kind of problem before inculding Royal Carribean which was a sister company of Celebrity but she insisted this is the rule of her company. Nevertheless, I had to praise the service of one staff Mr. Constantine, manager of Blu, who did a good job serving us very well whilst we on board the Celebrity Millenium. All in all, this was the worse experience i had during my 18 years cruising and Celebrity will definitely put out of my consideration in future. Read Less
1 Helpful Vote
Sail Date: February 2014
We had taken a 10 day land tour of China first and then boarded the Millenium in Hong Kong. Unfortunately it was cold and very foggy so we could not see much of Hong Kong. The ship was quite nice though smaller than some of the other ... Read More
We had taken a 10 day land tour of China first and then boarded the Millenium in Hong Kong. Unfortunately it was cold and very foggy so we could not see much of Hong Kong. The ship was quite nice though smaller than some of the other ships. We continued on to Vietnam, visiting Hanoi, Saigon and Halong Bay. Halong Bay was a site to behold. The bay is strewn with quite spectacular rock formations and one of the houses a cave. Hanoi is a bustling city and Ho Chi Minh City (Saigon) is very modern. The markets are something else! Never seen one like the Chinese market in Saigon! By now the weather was definitely warm. We continued on to Thailand. Bangkok was great a there is such a mixture of new and old! The Grand Palace was amazing! We ended up in Singapore from the grand finale! Singapore is clean, modern and full of life. The area near Marina Bay is spectacular! Life on board was good but not without a few hiccups. The food was good but somehow some of the passengers got sick with a stomach flu and the buffet had to be with attendants serving the food and it was not the same carefree way to dine. The entertainment was a disappointment on this cruise, not to Celebrity's usual standards. However, we were so exhausted from all the excursions, that after dinner we were ready to go lay down. The Casino was not well attended on this cruise. It is a shame that the cities we visited were so far from the ports and there is nothing to do at the ports themselves (quite industrial) without taking a bus and traveling 2 to 3 hours to get to your destination. In any event, it was worth it once you got there. All in all, another successful and enjoyable cruise! Read Less
2 Helpful Votes
Sail Date: December 2013
We chose this cruise because of the ports of call and wanted to try our luck with Celebrity. Plus we liked that the ship stayed in ports for multiple days. This was our 7th cruise (first with Celebrity) and we have traveled extensively. ... Read More
We chose this cruise because of the ports of call and wanted to try our luck with Celebrity. Plus we liked that the ship stayed in ports for multiple days. This was our 7th cruise (first with Celebrity) and we have traveled extensively. Staff on the ship was friendly, courteous and very attentive! Our state room attendant Schubert and his assistant were excellent and seemed like genuinely good guys! Embarkation and disembarkation was a breeze. This was a Christmas cruise and the ship did a very good job providing for the kids. Both our Kids 5 and 9 years old had a fun vacation. Ship layout was easy to navigate and possessed the usual cruise ship flair. The ship is bit old and shows its age. Our room was 9156, a family veranda with an extended balcony. It was spacious with a separate sleeping area for our 2 children which included an extra television. We would have been quite happy. However, the room was infested with bed bugs. Many of them were mature and we were all badly bitten. We were immediately removed from the room. All of our luggage and clothing was put in plastic and taken away to be cleaned. We were moved to a much smaller room. We were told our original room would be ready in a few hours. A day later, our clothes were delivered to the smaller room without an explanation. After several calls to guest services, we were informed our room would not be ready. Then only after complaining, we were offered 2 rooms side by side but not connecting. I would have preferred that our family be together in the same room but at least we were comfortable. The new rooms were clean and serviceable. Our new rooms were 6027 & 6029. 9156 was offered back to us after a few days but we elected to stay as packing up again didn't appeal to us. We essentially missed a day and a half. The ports of call were amazing cities! We had prepared for the long distance 2 - 3 hours bus or car rides each way but many were complaining. More time to compensate could have solved the problem. The ship was in port overnight on many of these occasions. We spent 2 nights in a private hotel in Bangkok. We wished we had done the same thing in Saigon. Hanoi needs an extra day. We missed the port at Da Nang because of inclement weather. The food at the restaurant was generally OK. There were some disappointments. The food at the buffet was not good. Snack food was terrible. Everyone at our dinner table liked our head waiter Alberto. His assistant Nadan was also extremely nice and should be recognized for giving outstanding service! We didn't eat at any of the specialty restaurants. The shows and entertainment are exactly what you should expect on a cruise ship. The lounge acts were marginal at best with the exception of the one man guitarist/singer who plays in the main foyer. He was exceptional! We had our issues. None which we didn't overcome. We met some very nice people and had a nice time. Somehow we expected more...   Read Less
1 Helpful Vote
Sail Date: October 2013
We are HAL cruisers and are currently giving Celebrity a try for a few cruises. Millenium is a very pretty ship. No issues with maintenance, everything functioned and there was attention to detail. Meals were all very enjoyable. Martini ... Read More
We are HAL cruisers and are currently giving Celebrity a try for a few cruises. Millenium is a very pretty ship. No issues with maintenance, everything functioned and there was attention to detail. Meals were all very enjoyable. Martini Bar is very fun, live music was plentiful and professional with something for everyone. Showroom entertainment was typical but fun and worth the time. We had nice weather so the pool was busy and again, well attended to by the staff. We're poker players and this was the worst poker we've had on a cruise. The electronic table had a very old version of software and the play was very slow. That slow play kills the tournaments as the amount of hands between blind increases is so few, it is not really a valuable game. The live games start so late, usually 10:30 (advertised as 10PM starts) that not many people played. We felt there was not as much to do during the days as we are used to on HAL but we still had a great time. Planning to try Solstice class for next two cruises and looking forward to those ships. Read Less
1 Helpful Vote
Sail Date: September 2013
Phenomenal trip, longest cruise we've been on. Purchased one premium beverage package as wife does not drink as much as me. Cabin was great, in elevator hallway, but minimum noise. Joining cruise critic a few months prior made all the ... Read More
Phenomenal trip, longest cruise we've been on. Purchased one premium beverage package as wife does not drink as much as me. Cabin was great, in elevator hallway, but minimum noise. Joining cruise critic a few months prior made all the difference. We met so many great folks from all over the world. One of our new friends won an upgrade to a penthouse suite during day one bingo. She invited a bunch of us (cruise critic members) to her penthouse as we transited the Gutan Locks. That day alone made the entire trip. Shore excursions...would not recommend snorkeling in the pacific, or at least not this early in the season. Best excursions -- hike to plyacana volcano in Guatemala , Segway tour in Columbia (private), and grand tour (horseback riding, zip lining, and, crocodile river ride) in Costa Rica. Dining in Blu was great, but menu choices became redundant around day 12. Service was great, food was great. But keep in mind we are relatively new cruisers...many cruise critics said food was not up to par from previous cruises with Celebrity.   Read Less
Sail Date: August 2013
This little Celebrity ship(91K tons) tried and tried but just could not make it to Seward. She pulled a hammy on her way out of Ketchikan and had to limp back to port. She is now on the the 28 day DL awaiting reconstructive surgery in he ... Read More
This little Celebrity ship(91K tons) tried and tried but just could not make it to Seward. She pulled a hammy on her way out of Ketchikan and had to limp back to port. She is now on the the 28 day DL awaiting reconstructive surgery in he Bahamas. It was a great disappointment to not be able to finish our cruise. The repeating of the same "We are evaluation the root cause" announcement to the constantly changing information regarding charter flights out of Ketchikan for 2000 passengers only added to everyone's frustration. The compensation is fair but could have been better for valid airfare considerations were lacking. The worst has to be the constant changing of charter info from choices of Anchorage, Vancouver or Seattle to just Seattle and Vancouver caused quite an uproar. The notification of which charter group you were in was horrible. They just put a letter and luggage tags on your door. If you were already asleep and had group 1 or 2, you missed the flight. I had group 6 and did not find the info until 9AM Wed. morning. It told us to have our luggage out by 10AM. Oh the fun of it all. It took 6 hours to get the first 3 of ~20 groups off the ship. Otherwise, I found the food in the main dining room and fancy restaurant excellent. They dining staff did an excellent job of accomodating my DW's special requests each night. Our Butler, Ramir, took very good care of us and even assisted when I had a room key issue. Our breakfast each morning in suite was superb. The buffet, as always, is the weak spot in the dining group. The limited selection and constantly closed stations always kept my expectations low. I usually only had salads and pasta. Even they were below par in service, quality and taste. The on board guitar player, Justin Wade, and guest performer Christina Bianco were excellent and I looked forward to their next performances. Passengers for the most part kept a positive attitude until the breakdown in Charter flights. Read Less
1 Helpful Vote
Sail Date: June 2013
Someone once said that once you experience a great thing, you expect that level of greatness from everyone, each time. I will be the first to say that I am the Type A-ist of the dreaded Type A personality, just this side of "Big Bang ... Read More
Someone once said that once you experience a great thing, you expect that level of greatness from everyone, each time. I will be the first to say that I am the Type A-ist of the dreaded Type A personality, just this side of "Big Bang Theory's" Sheldon Cooper and when it comes to my vacation tours, I want organization, fun, and that all-pervasive sense of greatness when it comes to an end something I can rave about for years to come. Back in 2009, I experienced that on the 13-day Celebrity cruise tour in Alaska. For the past 4 years, I have praised this tour to the skies. This time, the stratospheric heights of the land tour took a walloping in the guise of our land tour guide and bus driver. Overall, the entire trip was utterly fantastic, but Celebrity has got to do something about those land tour guides. Our story begins as follows: THE LAND PART - Wow. Day 1 Pike's Landing, Fairbanks What a beautiful little hotel. There was lots of fun décor, and my picture-taking started very early. I didn't care for the mattresses in the room they were a little too soft but kudos for the terrific water pressure in shower. My backache cheered up immediately. There was great coffee available in the lobby. The breakfast buffet looked wonderful but we didn't eat breakfast there because we planned to eat on the Wilderness Express train. This was the day I got my first impression of our land tour guide, DJ, and our bus driver, Jon. You know what they say about first impressions they're usually correct, and lasting. My first impressions were of a pretty frat boy and a sullen, middle-aged man with a "Why are you bothering me?" air, both with a serious case of scatterbrain syndrome. DJ spent more time conversing in French with a group of people from Toronto than passing information on to the rest of our group, which consisted of a lot of elderly people or people escorting elderly people who were trying to figure out what was going on. On our first day alone, this lack of communication resulted in two embarrassing moments on the bus in which I was left standing in the aisle without a seat and holding a good deal of carry-on medical equipment that was supposed to be stored in the under-bus holding area. Contradictory directions and public humiliation do not sit well with me, so strike 1 for the pretty boy and the annoyed bus driver. We also wanted to upgrade to the Tundra Wilderness Tour in Denali National Park and DJ told us to meet him in the lobby to purchase the upgrade. The meeting in the lobby went sour when he was talking to other people (the French) and told us over his shoulder to meet up with him the next morning. We ended up running after him as we were boarding the bus for the train station, got sidetracked with the second of the above-mentioned carry-on debacle, and by the time we got to the train, we still hadn't purchased the upgrade. Strike 2, DJ. Day 2 Train to Denali and Tundra Wilderness Tour DJ redeemed himself a bit by getting my family group all in one area near the front of the train. The weather was glorious; we got the best views of Mt. McKinley that I have ever seen. Breakfast was outstanding. The coffee was outstanding. Our seats were outstanding. Just overall awesomeness on the entire train ride. I would take the land tour over again just for the train; it's that good. DJ lost whatever momentum he had going by walking off with the French group again while we were trying to figure out where to meet our group for the Tundra Wilderness Tour. By this time we still hadn't purchased our upgrade meet me on the bus turned into meet me on the train, which turned into meet me at the bus loading area for the tour. We began to worry we wouldn't be able to purchase the upgrade. Finally we found him chatting with the French tour leader and managed to pull him away long enough to demand some answers to our own questions. We were finally told we were approved for the upgrade, and where to meet for the tour. The Tundra Wilderness Tour People, this is SO worth the money to upgrade. We had an absolutely wonderful tour guide, David Langdon. We saw lots of caribou, a couple of very large cow moose with sweet little long-legged calves, a whole herd of Dall sheep as they crossed the road in front of our bus, and a big fat grizzly bear romping in the distance. The breathtaking Polychrome Pass has to be seen to be believed; no pictures do it justice. Mt. McKinley obligingly stayed out of the clouds, setting the mood for some beautiful photos. Overall, a simply glorious tour. Only two very, very minute issues, and not anyone's fault: the a/c on the bus didn't work, so we had to open the windows. We were consequently driven crazy by the hordes of mosquitoes, and the grit and dust from the road was all over all of our camera equipment, up our noses, in our hair, etc. Bring bug repellent and cleaning wipes to clean your equipment, just in case! We overnighted at the Grande Denali Lodge beautiful landscaping, lovely rooms, and hey, air conditioning! Pull the curtains back to find it, though; several of our party kept the curtains closed to keep out the late summer sunlight and never found the a/c. On the downside, food service has slipped a little bit. In 2009, we came back from the TWT tired, hot, and hungry. The restaurant was still open for business, as was the coffee stand. This time, the coffee stand was closed, the grab and go food section was practically empty, and the restaurant was closing in 30 minutes. People on our tour were annoyed with that. However, the mouthwatering buffet breakfast they offered the next morning was so worth the wait that all was forgiven. Day 3 Train to Talkeetna Again, no issues with the train ride. In fact, the tour guide was even better than the first one. The Fruits of the Forest pie on the menu was just as delicious as I remembered I recommended it to everyone, and I heartily recommend it to you if you take this tour. We stayed at the Talkeetna Alaskan Lodge, another beautiful place with a stupendous view of the mountain range. Weather was simply perfect, and once again, Mt. McKinley was in full view the entire time. What a rare treat! We were up at 3:30 in the morning for some of the best photos on the trip. (One wee little gripe really, no a/c in the rooms? At least they provided fans, but c'mon, some people are hot no matter how cold it is outside.) The Bistro was excellent. I recommend the steak for dinner. For breakfast, the Joe's Special dish, with scrambled eggs, spinach, mushrooms, onions, and Parmesan cheese, was mouth-watering. I'm very picky with how my eggs are cooked and they did them just the way I asked for them. Delicious hot coffee and thick slabs of sourdough toast topped it off. I'm hungry just thinking about it. Internet service and phone service is an improvement over 2009 at least I didn't have to go to the lobby to get a signal this time. Great shopping in the gift shop, and wow, incredibly fast luggage service. In fact, I was handing my luggage to the hardworking man who stopped to pick it up. These guys deserve a lot of tip money. As an aside, I did manage to corner snarky driver Jon and asked him just exactly how he wanted me to deal with my carryon equipment was I to leave it with him or was I to take it on the bus? He sighed and explained how he knew what it was, and there was just no room underneath, and I could take it on the bus if I wanted to, or he could try to squeeze it in, yadda yadda. As he walked away, I wondered aloud to the couple behind me if I was being a pest, but they assured me the problem definitely was not mine; he was being very rude. I felt better after that; at least it wasn't me. Day 4 Train to Anchorage Once again, the train was wonderful. I just don't have enough good words for the train or its crew. This time we had dinner on board, and the halibut with lemon cream was to die for. And I got more of the terrific Fruits of the Forest pie! We were taken by bus to the Anchorage Marriott for the night. Nice, comfortable rooms with a/c. Very friendly staff. We met in the lobby to catch the bus to Girdwood, our next stop. The tour director for the other Celebrity group, Leah, was gathering her group and was available for any questions about the day's activity. Naturally, DJ was missing. When Leah's group left the lobby at the allotted time, she made a clear announcement for her group, and our group was left milling around wondering where DJ was and if we should go out to find our bus. We scattered out the door in twos and threes, only to find that DJ was already outside with the French tour group, who were already on the bus. Thanks for the heads up, DJ! I had all my carry-on bags in tow again, since Driver Jon didn't give me a clear answer the night before; I glanced at him as I boarded, but he didn't even look my way. I managed to get a seat this time and safely stowed my equipment overhead. While on the bus, I remember from my 2009 trip that our guide talked through most of the trip. She told stories, gave us great information about the countryside, pointed out wildlife, etc. DJ talked too, but for only about 10 minutes at a time; the rest of the time he sat in his seat, checked his iPhone, or allowed the tour leader of the French group to take the mic and talk to her group in French, of course, so no one else could understand what was going on. It was apparently a good talk because they laughed a lot. Did I mention that DJ actually spoke French, so HE could converse with them and understand? Meanwhile, everyone else sat there feeling like red-headed stepchildren, wondering exactly what we were looking at or what was being said as we rode along. Good job, DJ. We stopped at the Wildlife Conservation Center. The weather turned on us for the first time at the WCC a small cloud of vicious rain poured down as we entered the grounds. Those who wanted to venture out in the downpour were allowed out; the rest of us stayed on the bus until the cloud passed. The animals were just as I remembered very used to people, and just hung out, relaxed, while people snapped their pictures. There is a very nice gift shop. I think everyone on the bus bought something here, either food or souvenirs, or both. We stopped for the night in Girdwood at the Alyeska Resort. Definitely the best hotel on the trip. It's absolutely gorgeous with beautiful décor, luxurious rooms, and delicious, albeit pricey food. We also got to experience a 4.4 magnitude earthquake that shook us awake the next morning, how exciting! And we had the same problem with bus loading in the morning that we had in Anchorage Leah and her group got directions and paperwork and left the lobby; we wondered if we should leave as well, and found DJ and the French group already outside, getting on the bus. We all finally learned to ignore the directions and not meet in the lobby, just go directly to the bus instead. Drive to Seward and Kenai Fjords Cruise on Resurrection Bay DJ roused himself a bit and talked about some good history during the drive to Seward. He also showed some of his own Alaskan pictures and provided some books for us to peruse. The weather stayed perfect, the drive was gorgeous, and lots of pictures were taken through the windows. We enjoyed how much Seward has grown up as we drove into the center of town. We were given an hour to look around and have a quick bite before meeting back at the center of town for our whale-watching Resurrection Bay cruise. Leah was already there, handing out boarding passes to her group and telling them where to go and which boat to get on; as usual, our group was wondering where DJ was. He showed up about 10 minutes later with tickets in hand, absentmindedly passed them out, and ended up in the middle of the French group again, speaking in French so we couldn't understand what he was saying. Which boat was ours? Where were we supposed to meet? I finally hunted down Leah and asked her if we were on the same boat (she said yes), asked her what time we were supposed to go (she said now). I grabbed my family and the surrounding people and we headed down the plank to the dock. DJ moseyed behind us with the French group. Our group was muttering mutinously; we were really getting tired of Pretty Boy by this point. The tour itself was extremely well done. The crew was friendly and knowledgeable, the surroundings were breathtaking, and the animals were abundant. We were treated to a mother humpback whale and her calf, a pod of playful dolphins, a pair of adorable cavorting otters, lots of fat puffins, hoards of sea lions, and several eagles and seagulls. There was a definite chill in the air, but some inexpensive, tasty coffee and tea helped to keep us warm. The three hours passed quickly. I highly recommend Kenai Fjords Cruise Tours. We stayed for the night at the Seward Windsong Lodge. How neat this place was! It consisted of little birchwood log cabins in the woods, each named after an herb or flower (we were in Rosemary) with about 10 rooms apiece, each smelling of freshly-planed wood. It was obviously newly renovated. Sliding doors in the back provided a small patio overlooking the woods (which we didn't bother to try out because of the mosquito population). The restaurant on property is very expensive, but the food was worth the cost. You could also take a shuttle into town on the hour. The lobby building boasted a beautiful stone fireplace that practically begged for you to pull up a squashy armchair and read a good book. We slept like the dead and woke up refreshed and ready for our cruise. Overall Impressions of the Land Tour Positive: I still think this is the biggest bang for your buck the 6 days of the land tour really give you the big picture of what The Last Frontier is all about. The train rides are absolutely magnificent, the hotels get more beautiful as you go south, Denali National Park, Mount McKinley, abundant wildlife...spectactular. Spend the extra money and take the land tour. You won't regret it. Negative: As you've already figured out, my biggest complaint was our tour guide and bus driver. Where on earth did Celebrity (or whoever manages Celebrity's land tours) find these guys? I found out later that the land tour part of this cruise tour vacation is actually not handled by Celebrity, but by a company called Premier Alaska, who are subcontracted to Celebrity and Royal Caribbean. I think Celebrity ought to seriously reconsider these particular guys are giving them a very, very bad name. Outside of the French-speaking tourists and their own tour guide, no one in our group was impressed with them. I seriously considered not tipping them at all, but my conscience wouldn't allow it - however, they only got a portion of what Celebrity suggested. As I read back over this, I realize that it sounds like we were annoyed with the French group. Actually, nothing could be further from the truth. Their leader, Louise, and the rest of the group were so fun personable, and all were willing to teach simple French to the rest of us who hadn't a clue it made for very memorable moments on the land tour. Louise, if you just happen to read this, I want you to know that you are an ideal tour guide, and our group should have given YOU the tips. DJ and Jon, if you read this, well you need some work, guys. DJ, get a bullhorn, speak English at least as much as you speak French, and show up with information when you're needed. Jon, just smile, will ya? You're very unapproachable. If you really dislike this line of work as much as you appeared to, maybe you should go elsewhere. THE CRUISE PART I love Celebrity cruises. I couldn't wait. And I wasn't disappointed. Embarkation: So fast and easy; we were on the ship before we knew what was happening. Celebrity shines here. You're given a mimosa with a warm Welcome aboard and a smile. By 1:30, your room is ready, and your bags are delivered quickly. These guys work hard, and it shows and is always appreciated. Day 1: Hubbard Glacier Cruising Oh, just beautiful weather. We couldn't get close to the glacier because of heavy ice in the water, but that just made it even more picturesque. We give high fives to the Captain and his crew for getting us as close as he did...we were still seven miles from the glacier, but it still was beautiful. If we were still using film today, I think my husband and I would have filled up 30 rolls just on this day. Day 2: Juneau We took a tour to Mendenhall Glacier, on another beautiful day. You shouldn't miss this gorgeous place. Great shopping, too! Take advantage of the on-board Cruise Shopping Talk the guide can be kind of hokey, but you get some terrific pointers on where to shop and who to talk to. And don't miss the Red Dog Saloon - there's fun to be had "behind those swingin' doors." Day 3: Skagway Five words: Yukon and White Pass Railroad. I've heard people say they wouldn't do this because they couldn't afford it. My advice: Save some money. The views are just amazing. This was our only day with rain, but for some reason it made the scenery even more striking. We opted for the longer tour, which consisted of a 3-hour bus ride up to the Yukon border, and we took the Y&WP train back to Skagway from Fraser. I enjoyed stopping at the Inuksuk Overlook in Tormented Valley, where you could get out and build your own little stone monument from the glacial rocks. I hope my little guy stands guard by the creek for many years. Day 4: Icy Strait Point Wellll I think Celebrity could drop this port from the itinerary. Aside from the World's Longest Zip Line and some pretty shops and a cannery, there's really nothing to do here. It was an improvement over 2009 (when we didn't even get off the ship), but I think time could be spent at somewhere better. Celebrity, maybe you could consider putting College Fjord on your itinerary. This was Princess Cruise's strong point -College Fjord is even better than Hubbard Glacier, in my opinion. Think about it! Day 5: Ketchikan If you want to shop, this is the place to go. The typical cruise stores Diamonds International, Milano's, etc. beckon right from the pier. And if you get on board without getting a picture of the Ketchikan Salmon Capital of the World sign, then you didn't get the full Monty. We took a quick tour of the city by means of an old-fashioned trolley with open sections in the front and the back. I thought I'd be intelligent and sit in one of the open sections so I could take some pictures without having to focus through windows. If you're going to do that, please wear a coat. Not a sweatshirt, a coat. Brr! After a quick stop at the Totem Pole Park (very neat!), we were dropped off at the Alaskan Lumberjack Show. That was fun, pure and simple: Canada vs. the USA in chopping, climbing, and general lumberjack jokes. Canada won by a splinter. We ended the day with a great deal of shopping along the pier. Some really nice stores include Caribou Crossing and the Rain Barrel. If you're looking for authentic Alaskan works (carved and/or handmade pieces, totem poles, Alaskan jade, etc.), these stores won't let you down. The quality is incredible, and they ship to your home! Day 6: Inside Passage Cruising This is a much-needed day of relaxation and beautiful scenery. We were hoping for some whales, but sadly they stayed hidden. I still enjoyed numerous cups of hot tea while snuggling in my green plaid blanket and reading. The Ship: Well, I just love Celebrity for its service and its cleanliness, and they didn't disappoint. Everywhere you looked, someone was cleaning, painting, or scrubbing. Our bathroom was clean enough to eat off the floor. Within minutes of getting into our room (after the customary mimosa upon embarking), we were greeted by our friendly steward, Nonet, and his assistant, Clive, who were just simply out of this world. Our every wish and whim was granted in minutes. I didn't have enough good things to say about them; if I could have graded them above excellent, I would have. The Metropolitan Restaurant: No complaints here. Our waiter, Putu, and assistant waiter, Vlada, were the epitome of Celebrity's spectacular service. I know I've gained about 10 pounds from the excellent food. We were celebrating two 50th anniversaries in our party, and the wait staff and the wonderful maitre d', Ajay, helped us celebrate with individual chocolate cakes and singing. If you have something to celebrate, don't forget to tell the server. Those cakes are amazing. The Olympic Restaurant: Three words - Oh. My. God. It was worth being on the ship just to experience this wonderful place. We weren't sure at first, because, being country folk, we were a little intimidated by the French menu and the overall elegance it was just the kind of place where I'd drop gravy on my dress with the first bite. But thanks to the impeccable service of the waiters, we experienced what was probably the best food on the ship, if not the best food we've ever eaten. I highly recommend the lobster and the Crepes Ballon Rouge. Strawberries with balsamic vinegar and brandy taste incredible. Definitely worth making a reservation and spending the extra money; don't miss it. Disembarkation: Ah, Celebrity, you lose a star here. Please take a page from the Disney Cruise Line and allow people to leave the ship after eating breakfast, like we were just in port, instead of herding them into locations to wait for hours and a number to be called. Really, this just does not work. While calling groups of people at a time to leave seems to be the way to make people leave a little at a time, the end result is actually a stampede, resulting in clogged elevators, clogged hallways, clogged waiting venues, no seats, elderly people accidentally running over your toes with wheelchairs just a mess. No one wants to leave their luggage unattended, so you're constantly climbing over other people's bags. I shudder to think what would happen if there was an actual emergency in which we had to evacuate the ship. (Insert Titanic soundtrack music here.) Disney knows how to move the masses. Please check with them on how things are done. And while having a TV to watch in the theater is great while you wait, the volume should be turned off when announcements are made so we can actually hear that the gangway has been moved to another deck. Overall Impression of the Cruise: Despite my gripes, if I was offered a chance to take this tour again, I'd do it without question. In a second. Alaska is so utterly gorgeous, and it's so worth the time and effort for a land tour and a cruise. By plane, by train, and by ship, while you sit back with a delicious hot drink and a warm blanket, pampered every step of the way no one does a cruise tour like Celebrity, even with a few dings and dents. No trip is 100 percent perfect, but Celebrity sure comes close. Thanks again, guys. Read Less
Sail Date: March 2013
We sailed on the Millennium on March 3rd from Singapore to Hong Kong. This was not one of the better Celebrity ships that we have been on. The shower and the veranda were the high points of the room. The linen was shabby both in the ... Read More
We sailed on the Millennium on March 3rd from Singapore to Hong Kong. This was not one of the better Celebrity ships that we have been on. The shower and the veranda were the high points of the room. The linen was shabby both in the room and at the pool. The lounge chairs on the deck were old and dirty. The dining room food was good but not great like it us to be. The buffet gave more choices and was really quite good. There was always pizza. The French fries were to die for. We never tried the "Specialty restaurants" as was written by someone else, they are 100% profit for the cruise lines because they are made in the same galley and do not cost them anything extra. To start the cruise off on a low note, we were promised a bottle of wine from the Celebrity travel agent that we booked the cruise through. It was not there upon arrival, so after a few hours we went down to the desk and asked about it. They said that they didn't know anything about the wine and would check it out, but that our daughter had purchased a premium drink package that should have been in the cabin when we got there. The surprise was ruined but they said they would deliver it right away. This went on for two days and it was obvious that we were not going to get it so we said to cancel it. They said OK and never offered an apology or explanation. We did get the wine, on day 5 of the cruise. In talking to other people who were first time Celebrity cruisers and were complaining about the state of the ship I did stick up for Celebrity saying not to judge them by the Millennium. In Hong Kong we docked at the NEW pier, which was in the middle of nowhere, with a band, dancers, speeches and the media, but no way of getting anywhere except by shuttle to the Kowloon Station Mall. This took from 20 to 40 minutes. Once there you could get transportation. But you would have to come back to there and then take the shuttle back to the ship. All said and done, if this was my first Celebrity cruise, it would have been my last. The Millennium is in bad need of a refit and update. This is the first season for the Asian itinerary for Celebrity, I think that they should have sent a better ship. Read Less
2 Helpful Votes
Sail Date: February 2013
After reading the recent horrendous reviews of the Celebrity Millennium, I was really very worried that we had chosen the wrong vacation. My experience was overall decent (but not excellent). There are no "WOW" moments on the ... Read More
After reading the recent horrendous reviews of the Celebrity Millennium, I was really very worried that we had chosen the wrong vacation. My experience was overall decent (but not excellent). There are no "WOW" moments on the Celebrity Millennium - but it was still a nice vacation. In my opinion, Celebrity is not a luxury line but it's slightly above average. If you want luxury, book Seaborne or Crystal. I've sailed Celebrity around 10 times (of over 30 cruises) and this was a standard Celebrity cruise. I had also sailed the Millennium around 10 years ago when she was newer. I think the ship looked pretty good for her age and was well maintained and clean. For any of the "good stuff" on board expect to pay extra or buy one of the many packages offered. This is the review for the itinerary starting in Singapore with stops in Vietnam, Thailand and disembarking in Hong Kong. On this trip we saw some of the most wealthy communities on earth and some of the most poor and desperate ones. We visited communist countries, democracies and monarchies. We had some of the best food on earth, and some of the absolute worst. We saw the tallest skyscrapers and the most squalid, smelly shanty towns. I'm in my early 40's and traveled with a group of 12. Reading the other poor reviews - keep in mind that an Asia cruise is quite physically demanding. The excursions are long and the weather is either sweltering hot (usually 100 degrees) or cold. If you are not a strong walker the streets are not accessible so it would be quite a difficult trip. There are stairs everywhere. I think anyone booking this type of cruise, should consider the hot weather and physical demands of this type of vacation before booking - the cruise line can't control the weather or the experience outside of the ship. Again, this is not your typical relaxing vacation. If you want that, go to the Caribbean. For this review I'm going to focus on the SHIP instead of the ports of call which were simply put - amazing. EMBARKATION PROS: We started in the shiny new terminal at Singapore - beautiful architecture. We were on the ship around noon - but couldn't get into our rooms until 2pm or so. Some in our group snuck in behind the closed doors and found their rooms ready - ours wasn't until later however - but no big deal. CONS: The crowd did get a bit restless and pushy getting on the ship. When they first opened the "gate" our fellow travelers were quite pushy and a bit mob-like. STAFF PROS: Overall the staff went above and beyond for really any request we had. I think they try to do the best they can within their abilities set by corporate. CONS: None - we had no poor interactions with the crew. STATEROOM PROS: Our room was clean and decent. Not bad - maybe 3 1/2 stars. The towels were decent and our stateroom attendant (Graziella) was super nice and handled any and all requests with a smile. Bed was comfortable but pillows not the best. CONS: Plumbing issues - We had three drainage issues (2 with shower and 1 with sink) both corrected (and then re-corrected) quickly with a call. A/C can not keep up when the temps are over 90 degrees - we did call and got it adjusted once. Still - A/C could not keep up with the heat outside. We asked to be moved but it never happened. DINING - Drink Package PROS: I (and many in our cruise group) booked the Premium Drink Package. This was approximately $900 (yes NINE HUNDRED) add-on. I liked not having to sign receipts - and also not have to "think" about the bill later. I also enjoyed getting "free" (if you can call it that) bottles of water and coffees from the coffee bar on deck 5. Patricia there is a doll and we enjoyed seeing her each morning. She remembered our drinks and made them with a smile each day. CONS: Difficult to justify the price. Keep in mind that we did two overnights and were away from the ship often. Celebrity also has LIMITED wines by the glass (try to find ANY of the Sauvignon Blanc's by the glass - I did NOT ONCE get one on the menu I wanted - they were always out of stock - EVERY time). If I wanted to buy a bottle (not on the package) that could be done of course for an extra fee. You also cannot use the drink package for the wine machines in the wine bar and the regular wine bar didn't seem to be staffed very often. ***My worry is that as Celebrity pushes their "guests" into packages they will probably just cut the selection and quality of drinks on board to enhance the bottom line*** DINING - Ocean View Cafe PROS: This is the ships lido buffet. Food was OK and service was decent. For breakfast they had omelet/egg stations and a decent selection of food. Breakfast usually started at 6:30 and went until 11:30. I love the hamburger bar out by the pool - definitely a guilty pleasure. CONS: The quality of food is similar to Royal Caribbean and Carnival. (OK - but not excellent) There are no WOW moments here. Everything is processed and the ingredients seem to come from a factory. I don't blame the cooks here - I think they do the best they can - typical large cruise cuisine. Also - hours need to be adjusted. Often we had early morning excursions but breakfast didn't start until 6:30 which made things quite crazy and bustling. I along with other cruisers were waiting for the curtains to rise on the food because we were stressed about making our excursions on time. If you want excellent buffet cuisine, book a luxury line or go to Vegas. DINING - Room Service PROS: The ONLY positive is that you can book on the TV. CONS: Celebrity room service is a JOKE. Poor selection of food and expect 45 minutes to get your food. I believe the selection is slightly better for Concierge class and above. If you expect good room service book a luxury cruise line. DINING - Main Dining Room PROS: Good service. CONS: Beef dishes are difficult to get right on a large ship - this is no exception here. I would rate the food as a 3.5 out of 5 and service 4.5 out of 5. It was difficult to find a cocktail server and the wine by the glass selection is a joke (considering they push the drink package). Again, if you want an amazing meal book a luxury line. No WOW moments here either. DINING - QSine PROS: QSine is fun and quirky but one of the biggest disappointments on the Millennium. The staff (Mimi is great) makes it fun and the presentation of the food (if you can call it that) is creative and again, fun. This could be an amazing dining experience but it's not. CONS: The problem with QSine is the cuisine. For your $40 fee, you get fried fish and chips, tacos and egg rolls, hummus with pita bread, cheeseburger sliders and sushi rolls on lollipop sticks. Seriously, this is the menu. Albeit all of this is presented in a fun - joke like way. QSine is bar quality food served in creative wrappers. They have a good start with the Lobster Escargot but that's the only thing on the menu that comes close to justifying the $40 fee. The iPad ordering is only a guideline - the staff mostly does what they want. We didn't get ANYTHING we added to our favorites and complained about it. When we went back for a second visit here (We pre-paid before hand..ugh) we got what we asked for and we realized the staff was just saving us from ourselves. The "healthier" options were inedible. The soups and veggie dishes were basically baby food. Bland and I'm not exaggerating, pureed into test tubes. Meatballs and Ceviche were not good choices either. QSine is fun but not haute cuisine and it's not possible to justify a $40 premium with the way the menu is currently. I hope they fix this as it *could* be one of the best experiences at Sea. Today however, if you like fried, unhealthy food in a beautiful environment you will love QSine. DINING - Bistro on 5 PROS: Nice atmosphere and good service. I liked eating here but the menu is limited to crepes and a few sandwiches and salads. There is a $5 fee too - no big deal. Food quality was good. I recommend this place for lunch. CONS: I wish the menu was larger and healthier. Crepes are OK but I would like to see more salad and dinner options here. Not a good option for Dinner. DINING - Olympic PROS: This is the best dining experience on the ship and the only place that justifies a premium. However, It will set you back $40 to eat here - It was worth it and we went here three times (one for high-tea which will set you back $20). This is the only Luxury dining experience on the Celebrity Millennium. I would compare this to the fine dining option on Holland America which is very similar and only charges $20. CONS: We talked to the maitre d and we were shocked to learn that the fee for Olympic will rise to $50 soon. Celebrity is apparently going to push passengers into yet another package for dining. "specialty dining packages". I think this is a mistake. I don't know if i'd pay $50 but I do very much dislike going to the main dining room, so maybe I'd buy a package if forced. Celebrity has the highest prices for speciality dining I've seen on a cruise line. It's things like this that justify choosing a luxury line over Celebrity. GYM PROS: The two gym instructors were very friendly. But I feel bad that they have to work in this place. CONS: Smelly, old equipment, and crowded. This was the worst ship gym experience I've ever had. Many machines broken and the free weight area rusty and too small. Celebrity - PLEASE invest in your gym experience. Very disappointing. Gross. Classes are way overpriced. SPA PROS: I had two great massages here - Jenny was terrific. Highly recommended. CONS: Very expensive (typical for Celebrity) Expect $200+ for a massage. INTERNET PROS: None CONS: Internet service on the Celebrity Millennium is a Joke - and the Joke is on anyone who tries to use the Internet on board. I didn't expect much after reading reviews so I wasn't very upset. I was better off using my data plan with Verizon on my iPhone over attempting to use the ship. It's funny to me that Celebrity invested so much into building such a beautiful computer room and Apple store only to offer such a poor surfing experience. I'm in technology so I know they could fix this but I guess it's all about the bottom line here. Celebrity must make a killing on the Internet fees. They must have a lot of laughs about this in the corporate offices. Be careful about sighing out too - the clock keeps on ticking and it's 75 cents a minute (unless of course you bought a useless package) so watch out! EXCURSIONS PROS: Well, I guess the peace of mind knowing the ship won't leave without you if you book with Celebrity. CONS: We did a mix of self touring and some ship excursions. ALL of the ones we found on our own (TripAdvisor is a great resource) were much better than the ship tours (and much less expensive). If you do your research and find a good local tour operator you will be fine. The ship docks several hours away from the big cities so overnight trips are recommended. The highlight for us was Ho Chi Minh city - we stayed at the Intercontinental Saigon Asiana which was truly a 5 star experience. Celebrity Excursions are overpriced and crowded. Keep in mind that the Internet does not work well on the ship so if the ship changes course it will be difficult to contact a private tour operator while on board. CAPTAINS CLUB PROS: Apparently I'm a very loyal customer. Celebrity calls me an "Elite" customer which I think is the highest level. There is a cocktail reception nightly but I had a drink package so it was of no use to me. There was a coupon for 90 minutes of free Internet and a free bag of laundry waiting for me when I arrived. CONS: Unfortunately, despite all of my loyalty I never felt that Celebrity was returning the favor. I did get a few coupons but nothing that really makes me encourages me to be loyal ONLY to Celebrity. One of the other coupons is for 10% off the spa but only on port days - (really?) I didn't get priority embarkation and there are only the 2 useful coupons. Upgrades NEVER happen (at least never on any of my 10 previous sailings with Celebrity) Celebrity should look at the big airlines - they know how to do loyalty programs. Captains Club is a joke. SUMMARY: Overall we had a fun and interesting vacation. The Celebrity Millennium is a fine ship with ok food - but it was not really a luxury experience. There were no WOW moments on board (with the exception of paying $40 for fried food in QSine.) The biggest positive comments have to do with the Staff and the Itinerary which were excellent. My biggest complaints are with the Gym, Room Service, Internet, Ship Excursions, Captain's Club and QSine all of which are a joke. Worse of all is the feeling that I've been market-tested to spend the most money possible on board. At every turn there are choices to make about packages and on board revenue opportunities. The staff is forced to "sell, sell, sell." All of that said, I must be crazy as I'm already booked on the Solstice for next year (all of our friends booked so we will have fun). I'll be in a suite and have higher expectations on that ship which is newer and my cruise fee includes a drink package. Despite this, I'm going to start doing more All-Inclusive lines (like Crystal and Seaborne) which after you add up all of the packages and add-ons are a better value and provide that "WOW" experience. We probably spent over $5,000 each after all is said and done. I don't enjoy all of the transactions and additional fees and packages that Celebrity pushes. I had a lot of fun but I left the ship feeling as if my on board spending behavior was pre-tested by a focus group at corporate. Read Less
1 Helpful Vote
Sail Date: December 2012
This much anticipated occasion of reuniting with a familiar acquaintance had been in the planning stages for almost two years. The agony and the ecstasy of waiting so long added to the excitement. Before anyone thinks this is going to get ... Read More
This much anticipated occasion of reuniting with a familiar acquaintance had been in the planning stages for almost two years. The agony and the ecstasy of waiting so long added to the excitement. Before anyone thinks this is going to get juicy I should clarify that the occasion was a Southeast cruise and the acquaintance was the Celebrity Millennium. The last time we sailed on a Millennium class ship was six years ago on the Constellation. However with "solstilization" what is old is new again and we looked forward to seeing the improvements since the April 2012 refurbishment. Like assessing an old flame that has had some major Botox you see the improved exterior but wonder if what lies beneath is a shallow personality. Would the cruise and refurbishment be tantamount to being dazzled by all the bells and whistles only to be sullied by bad behavior and broken promises? Unfortunately that was the case. While the Millennium had some classy new venues including Cafe al Bacio, Bistro on Five, Qsine, Blu and a bevy of new aquaclass staterooms, the final result was more style but lacking in substance. We had reasonable expectations for this new journey since our last Celebrity cruise on the Solstice a year and half ago. We expected to be returning to the comfort and familiarity of a good friend. However, the embrace was lukewarm and the result was more akin to feeling like a jilted lover. By the end of the cruise as in many relationships it was evident that we had ultimately grown apart. Being past Celebrity cruisers we had always thought they offered great value and service once onboard. We were sailing at the Elite level for the first time and were ill prepared for what was to unfold over the next two weeks Boarding: We arrived in Singapore at 6:00 am on an overnight flight from Shanghai. The next day we checked out of the Fullerton Bay Hotel (which was fantastic) and boarded the ship with our luggage. We were standing on the gangway when the Celebrity crew started frantically running back and forth anxiously requesting everyone's passport. Why was this not done in the cruise terminal? It seemed very unprofessional and slightly intrusive. While we were later told that the Singapore port authority insisted on stamping each passport, Celebrity should have anticipated this and planned accordingly. The passport "inquisition" created a 3 hour delay departing the port. This was only the beginning of discovering that the Celebrity Millennium was not organized, poorly staffed and blamed everyone but themselves for any problems. The Captain and Tenile: Captain Tamaras was one of the few bright spots and was great when he was not absent. He made up the lost in Singapore by sailing at 21 knots. However, with the exception of attending a few public events he stopped making the daily announcements. His absence was quite mysterious as was the presence of any of the senior officers walking around the ship. The other standout on the ship was Jennifer, the concierge. She is a superstar and very bright and energetic. Nothing was ever too much trouble and she was conscientious and always smiling through the chaos. How she ended up on this ship with such mediocre staff was amazing for us but must have been torture for her. The Room: As mentioned above we had an Aquaclass room which was one of the new ones added during the refurbishment. Our stateroom 1141 was located aft overlooking the wake. The view was superb but the room itself was surprisingly basic. It could have easily been mistaken for just a standard stateroom. The orange sheer curtain, red upholstered sofa, strange headboard rails and bland wood panels made us grateful for the abundance of overnight port when we could stay at a nice hotel. We removed the curtain and covered the sofa with the foot rolls from the bed. The Hansgrohe showerhead and shower glass door were the only accoutrements that reminded us that the room was Aquaclass. The room was thankfully clean, and since it was less than a year old in good shape. The Food: Everyone says food is subjective. However everyone also knows the definition of awful. Not only was the service in Blu poor but the food on many occasions was uneatable. This was in sharp contrast to the light and healthy food on we had in Blu on the Solstice. The meals on the Millennium were very disappointing. A pasta dish had so much salt that even the server advised against it. The clam chowder had no clams and was actually a loaded baked potato soup, not chowder. The fish dishes were dry and overcooked. The risotto was drowning in dark sauce. Sound yummy? The matre never smiled and it looked like he hated his job. We only ate breakfast in Blu once and due to the poor service decided to eat in the Oceanview or sometimes Olympic with our Elite status. We ate dinner in Olympic on the second night and had a wonderful meal. We also dined in Qsine twice and very much enjoyed the theme and the excellent food. These meals redeemed Celebrity somewhat but did not excuse the poor food elsewhere. The food in the Oceanview was uninspiring and average. I often had Asian food as the other items were unappealing. The Crew: This was the area where Celebrity rated the most disappointing for the entire cruise. The Guest Relations staff is poorly trained and incompetent. While the itinerary for Southeast Asia was new and the first time sailing to this destination, they just used this as their answer to anything that was not going to plan. The major fiasco with obtaining our passports upon arrival in Laem Chabang is regrettable but the manner in which Celebrity handled it was abominable and inexcusable. While some passengers may be better geared to embracing the chaos, the majority of us were not so fortunate. Standing in line for over 2 hours in a hallway to the conference room to retrieve a passport was bad enough. But then having the crew yelling out staterooms numbers at the top of their lungs and then having a second crew member repeat it as if at a cattle call for those further away was disgraceful. They also handed out passports without looking at them or checking the seapass card. Consequently some people received the wrong passports and then returned them. The people going on ship tours were in the theater and apparently faced their own anguish over this fiasco. Some people on ship tours never received their passports and the tours left without them. When we returned to the ship from our overnight in Bangkok there was a letter from Celebrity about the delay getting off the ship. Big surprise, they blamed the Thai authorities and accepted no accountability! Round two involved the infamous Vietnam visa and landing cards. Unfortunately Celebrity did a poor job or explaining on the ship who needed which visa and when staying overnight. One couple applied for the group visa not understanding this did not cover them for an overnight tour. When the day came to retrieve our passports in Phu My for Saigon, Celebrity did a much better job. The Millennium sent out a pilot boat and the Vietnamese authorities joined the ship shortly after 3:00 am. However, I did hear from other passengers that they still had trouble getting their passports returned. They asked one of the guest relations reps to find out what happened and were just told to wait. Apparently the Captain was there too and could not get his passport either! The crew could also not get most simple things right. Something as easy as telling us the bus number for our excursion in Halong Bay seemed too hard. We arrived from the tender and walked off the dock and were told to go to Bus #38. There was only one bus for this tour and it was #37. While standing in line to exchange money I noticed a man who wanted to know when a particular lecture was taking place. The crew member was impatient with him. The passenger was persistent and had to explain that the title of the talk was highlighted on the top of the program but the time area showed a totally different subject. The crew member got on his radio and then told the passenger they would discuss the topic he saw at the top even though it was not listed in the program. Exchanging money on the ship was fun. You stood in line forever only to be told that you could only get a small amount or none at all as they had run out. They also did not do a good job of explaining that they would not take back Vietnamese Dong. Some people were unhappy being stuck with unused currency. Excursions: We took two ship sponsored excursions. The first one was Hoi An On Your Own. This was a bit of a misnomer as the guide insisted on marching us down the street in Hoi An for a 30 minute tour only to show us the Chinese Market which no one cared about. We also had to negotiate with him on the time we would return to port. He said 1:00 pm which meant we would only have 1 hour on our own to either have lunch or explore Hoi An. Everyone was very unhappy and after some tense conversation he agreed to let us return at 2:15 pm. The second excursion we took was laughable. It was in the port of Halong Bay and was supposed to be a Countryside and Shopping tour. It was quite funny because there was no resemblance to the tour description and the actual tour. It should have been called "The Bathroom Tour". Twenty minutes after leaving on the bus we were told we were stopping for someone to use a bathroom for 5 minutes. Many people got off the bus and twenty-five minutes later we were finally on our way. Then 20 minutes later we stopped again for someone else. This time almost everyone got off the bus and the wait was about 25 minutes as we watched some passengers who were buying fruit. We finally made it to what was supposed to be the Yen Tu Pagoda except you have to take a cable car to get there but we were at one of the temples at the base. We were told to wander around and everyone kept asking where the nuns and monks were. It was finally explained that we were not really at the pagoda but just some associated buildings at the foot of the mountain. Next we were told we would go see a farm. When we arrived, there was no farm. It was a ramshackle house where we were supposed to look at their bedroom and living room. It was embarrassing to most of us to intrude on these nice people. Our bus also suffered a gas leak which required making a ramp for the bus in several places including near the railroad track so the damage did not get worse. At one point the bus driver backed us out into oncoming traffic and it was hard to watch. I sat there nervously in my seat as we straddled the railroad tracks watching the large trucks barreling down the road and praying they would stop. I also wondered how often does the train come? We made it out only to stop 25 minutes later for yes, another bathroom stop! This time I made good use of the time and used the western facilities. It was a very nice bathroom and I wish I took photos of not just this one but the first two as well. The shopping never happened because the guide said it was not good. We actually had the bus drop us off before the pier at a night market and we walked the 20 minutes back in the dark. We were also supposed to enjoy a drink at a local hotel but that did not happen either because we ran out of time. Most passengers on the ship took the trip to Hanoi. We had done an overnight Junk in Halong Bay the night before which was fantastic. If the Celebrity excursion was my only experience in this port I would have been very upset. However this tour was so absurd that we just laughed about it later. Summary: The best part about the cruise was all the overnights in port. Being able to spend 2 days each in Bangkok, Saigon and Halong Bay was fantastic and what drew us to this itinerary in the first place. There is a saying that goes "don't be sad that it is over just be glad that it happened". In our case we were ecstatic it was over and not sure what exactly happened! I am happy to say our time off the ship was great which is reflected in the port reviews. However, the low quality of the stateroom, terrible food, inadequate staff and disappointing ship excursions convinced us that Celebrity was taking us for granted. When you are with someone for a long time sometimes you forget to show appreciation. Celebrity made this exact choice. It seemed like they had us at their mercy and they just didn't care. To add insult to injury a few weeks after returning home I received a letter from Celebrity's President Michael Bayley about how they spoiled us on Millennium! They have that partly right. They spoiled the cruise for us by their inadequacy, lack of planning and professionalism. I should also add that on January 7th two weeks after we came home I cancelled a cruise I had booked many months earlier on the Infinity sailing in August 2013. The reason for cancellation was solely based on our experience on the Millennium. The woman from Celebrity didn't even care why I was cancelling. She just provided the cancellation confirmation. I received my deposit back the next day. I completed the questionnaire on the ship but never heard one peep about it from Celebrity since we came back. By contrast, after our Solstice Cruise in May 2011, I mentioned my disappointment with the pillows in Aquaclass but also said what a fabulous time we had. A week later I received repeated calls from Celebrity trying to speak with me about the pillows! How times have changed. It is true that relationships require a lot of work. However, sometimes you need to decide when it is just too hard and you cut the cord. Sadly that appears to have happened here. Good bye Celebrity and hello again to Crystal and Oceania. Read Less
Sail Date: August 2012
Alaska Pre-Cruise Tour #13 in case you were wondering which meant relocating every night. Seeing the interior of Alaska starting in Fairbanks was well worth it, but it renewed my love of cruising (unpack once, repack at the end). ... Read More
Alaska Pre-Cruise Tour #13 in case you were wondering which meant relocating every night. Seeing the interior of Alaska starting in Fairbanks was well worth it, but it renewed my love of cruising (unpack once, repack at the end). Celebrity is my eight cruise line and is now my favorite (right after Windstar). The ship is clean, well maintained and the staff is excellent. The service was prompt every where without being intrusive. The lack of continuous sales pitches from oversea speakers was refreshing. It seemed like those who wanted to play Bingo were able to find the location and play with out the rest of us being hassled. The Captain's Club events were nice and low key which would not be surprising considering that there were only about 100 of us on the ship. This is in contrast to the Cruise Critic Get Together which rated somewhere around pathetic. Yes, we had a location and some coffee and tea: a couple of crew members came by and introduced themselves but that was it. Considering the support and fun with RCI and NCL, one has to wonder. The fitness facilities are excellent. The entertainers were great including a terrific classical string trio, a pianist and an incredibly funny comedian. Caissie - the Cruise Director - is a better vocalist than any in the performing group but I am inclined toward classical rather than funk. Our visit to Hubbard Glacier was amazing - the day was clear and almost windless enabling us to get within .5 miles. Whales were along side the ship on several days. Rain in Icy Point Straight and Ketchikan didn't do anything to dim my fun, but there were a lot of people completely soaked. We transfered from late dining into Celebrity Select and had a wonderful time meeting interesting people from around the world at dinner while also being able to sit with new friends from the pre-cruise tour on several occasions. Our dining times ranged from 1745-2100; we never waiting more than 15 minutes for a table even with a group of six. Can't comment on any of their tours since I didn't take any after boarding the ship. The naturalist had numerous interesting presentations. Celebrity again? Took advantage of the on-board booking program for 2013 and 2014. Read Less
1 Helpful Vote
Sail Date: July 2012
1. Try to do the Northbound version of this cruise as we did.The ports and attractions get better the further north you go, so the anticipation and enjoyment build throughout the cruise. 2. Don't miss spending an extra day or two ... Read More
1. Try to do the Northbound version of this cruise as we did.The ports and attractions get better the further north you go, so the anticipation and enjoyment build throughout the cruise. 2. Don't miss spending an extra day or two in both Vancouver and Seward, two drastically different communities but both beautiful with plenty to offer. 3.We debated quite a bit about whether or not to pay the (substantial) premium to get a balcony and ended up going with an outside cabin. We were pleased with the choice-our window had a great view and was much warmer than the balcony (according to others we spoke to who booked balcony rooms).And we had more cash left over to spend ashore. 4. Kudos to Celebrity for buying us a complimentary bottle of wine after we (nicely) commented that one or two of the dining room meals weren't quite up to par.Truthfully, after now cruising with 5 different mass market cruise lines, we aren't convinced any one of then is markedly superior to another in terms of food quality. But this demonstrated to us a level of interest in customer satisfaction that we hadn't seen before. 5.The morning you visit the Hubbard Glacier, make sure you get there at the start. We were scheduled to be there from 7 am to 11 am, but by 9:30 the ship was heading away from the glacier. And I found that the best combination of viewing and keeping warm was on the pool deck, with my head out of the sliding windows so I could hear as well as see the glacier calving. 6. Do bring layers of clothing, but probably you can mostly leave your shorts and short sleeved shirts at home. 7. At Icy Point, if you walk into the town of Hoonah there is a great little bar close to town that sells big Dungeness crab for $15 each. Who needs to eat when onshore when you are on a cruise, but my wife and I split one because it was too good a deal to pass up. Awesome! 8. Consider renting a car in Skagway (but book it in advance if you do). The Klondike highway is beautiful, you can stop when and for how long you want (for example, we stopped to watch a Grizzly cub foraging just off the side of the road) and if you have at least two to share the cost, it's an economical way to go. It was our best day ashore by far.And the Red Onion Saloon is a blast too. 9. Not sure if all Celebrity cruises do it, but I really liked the "Celebrity Life" series of lectures on such things as the galley tour, ships navigation etc. They also did a lecture on Marilyn Monroe (it being the 50th anniversary of her death) that was very well done. A bit of a change from all of the regular cruise ship "stuff" (which they also had). Read Less
Sail Date: April 2012
Great things we enjoyed: •Our cabin stewards [Wayan and his assistant] were very friendly and great. They have done their best to accommodate our daily needs with smiles. •Our dining room waiters [Teguh and Dana] were also great. ... Read More
Great things we enjoyed: •Our cabin stewards [Wayan and his assistant] were very friendly and great. They have done their best to accommodate our daily needs with smiles. •Our dining room waiters [Teguh and Dana] were also great. •The entertainment team is one of the best we have seen among other competitors - especially Kimika Duo [they are fabulous - we have seen them performed several times in the past at the Caribbean Princess and HAL], the production show "iBroadway" was very well presented with very talented and energetic cast [not too crazy about "Boogie Wonderland" - a little corny], the Full Tilt, the dance band [sorry, I forgot their names - the Filipino group] and your show room band [very tight and solid sound, pleasant to listen to]. •We enjoyed the bright, spacious and casualness of the buffet restaurant on deck 10 and simply loved the Solarium pool, Jacuzzi and the total relaxing ambiance especially during port days. •We enjoyed the bright, spacious and casualness of the buffet restaurant on deck 10 and simply loved the Solarium pool, Jacuzzi and the total relaxing ambiance especially during port days. •Fortune Casino was great - it allows us to win a few and lose a few - not just simply taking our money. There were variety slot machines to select from without having to wait for availability. •Cosmos was one of our favorite hang out places during the cruise - very elegant and quite relaxing. •The library was cozy and quiet sanctuary for those who love reading and relaxing. •The tall and very friendly female gift shop staff assisted us with our cologne selection [sorry, we cannot recall her name]. •Bertrand, Ocean Grill's waiter, was very friendly and pleasant to chat with during our morning breakfast routine. NOT so great things which disappoint us: -The Construction through out our cruise. We were not once warned that our cruise was going to be a WIP Cruise [Work in Progress] when we first made our booking. We chose to go on a cruise to 'get away' from the hustle and bustle of city life, hectic work schedule, construction noise and other home improvement inconveniences. We love to lounge in the promenade deck to relax, enjoying fresh air, the scenic beauty of nature and the peaceful open ocean. During our cruise, various sections of the promenade deck were barricaded, workers were constantly working, pounding or scraping. Some sections were closed off through out the cruise. The promenade deck resembled an abandoned industrial construction site. The Sunrise Deck 11 also resembled another construction site - lumber stacks by jogging track, construction crew pounding, scraping, moving heavy equipments and having very loud exchange in the jogging track area, unsightly barrier surrounding the children play area and construction supplies and equipments were placed just about everywhere with no regard to guests' convenience. -The 'term' Dry Dock was used constantly, once we were on board the Millennium from crew, construction workers and officers. It would have been nice if we were told about this when we first made our reservation, prior to finalizing our booking and spent the additional monies for the upgrade to Concierge Class. We had to be selective as to where to eat our meal - some sections might be subjected to constant drilling, pounding or scraping noise. During sea days, the Pool and the Solarium turned to an over-crowded zone - guests were hoarding lounge chairs, tables, etc. Other lounging areas on the ship were not accessible due to construction, water everywhere and lounge chairs were stacked and roped off. The promenade deck was also a construction zone - lounge chairs were dirty or stacked - workers were painting or scraping - carpet rolls were stacked all over public area. -Concierge Class Upgrade - misleading [save your $$$, do not upgrade]. Amenities were not delivered as promised - we had to ask through out our cruise for various amenities. Priority boarding/early embarkation was supposed to be Concierge Class privilege - but all category passengers benefited. Restaurant seating preference was not accommodated as promised - we asked for private table for two - we were seated in a large table w/a group of other passengers - Maitre d' not willing to assist and ended up w/table location in the least desirable area of the dining room for the rest of our cruise [same thing happened with other couples]. -Service in general was mediocre and uncaring. Some cooks or buffet servers were very unfriendly toward guests but very nice toward officers and fellow ship mates. Suggestion: decline the auto-gratuity and tip those individuals generously - especially if they deserved it. -Most meat items both in the main dining room or buffet were tough [especially steaks, even filet mignon]. Order lamb shank, fish or lobster instead - they were great! Read Less
Sail Date: January 2012
This was one of my solo cruises. I have chosen the Celebrity Millennium because I like the Millennium ships, I have already sailed twice with the Infinity and the Constellation was more expensive in a similar cabin category. I flew to ... Read More
This was one of my solo cruises. I have chosen the Celebrity Millennium because I like the Millennium ships, I have already sailed twice with the Infinity and the Constellation was more expensive in a similar cabin category. I flew to Miami three days before the cruise. At arrival at the airport, the migration officer looked at me very serious, then at his computer, that probably was showing that I always enter USA in order to take a cruise, and asked me: "why do you like to cruise so much? ...because of the food? ". I have told him no it was not because of the food, I just like the sea and I find cruising a very relaxing type of vacation. My answer did not seem to satisfy him, because I was selected to have my luggage controlled, who knows for what purpose. Previous my cruise I have stayed at the Embassy Suite Hotel, which was fine for a precuise accomodation. I have arrived at the Port of Miami at around noon time. Check in was fast and half an hour later I was entering the ship. Before entering the ship the sommelier at the Millenium offered guests with either a full glass of Mimosa or a half glas of sparkling wine. I have found kind of odd the location and the amount of the sparkling wine, but maybe they think they are saving money with it. I have co tributed to this saving not taking either of them and just went to the restaurant for lunch. Lunch was fine as usual at Celebrity. After lunch rooms were ready and I was able to enter my concierge room. The room was fine, but to my opinion, not better than a balcony cabin. A bottle of sparkling wine was waiting for me as it is included in the price I have paid and also some fruits. My first impression of the ship was that it was not in good condition. I have observed a need for more maintenance. Floors were uneven, paintings on rails were missing, maintenance of wood in outside areas non existence showing cracked wood, ceramics in bathrooms broken and with black joints, roust in several places, etc. I was really surprised about all these, because the Infinity did not show so much wear although I have sailed with it on the last cruise before dry dock. I really hope that the Millennium will improve after dry dock. I believe it needs more than "solcistization" (apparently this invented word means, it will have some features as the solstice class ships). It needs really renovation and maintenance imho. Other guests seem not to have noticed this, which is fine with me. After a while I did not paid attention to it anymore, but first impressions count. I have paid very much attention to the drills because of the Costa Concordia tragedy We were directed to our stations in which the singers and dancers of the Millenium ensemble demonstrated how to wear the life jackets. It appears as if the whole exercise is under the supervision of the activity manager. To tell the truth I appreciate the ability of singers and dancers to entertain and also to demonstrate how to wear the life jacket, but I did not feel very comfortable thinking that in case of an emergency, they are my reference persons. I would have prefered to have a seaman or seawomen, this means mariners from profession, conducting this drills. Food was in general good in all restaurants. I have also enjoyed the entertainment although the production shows were the same as in the Infinity (ibroadway and boogieland). I wonder how often do they change the production shows at Celebrity. Service was very good and attentive. I would like to mention specially Ms Voss (next cruise manager), Mr Landeman ( online officer ) and Mr. Madrid ( guest relations officer), whose help in their areas of responsability was very much appreciated. I have done a couple of ship excursions in some ports of call. I have found all of them fine. Insbesonderes I have liked the cooking lessons in Cozumel. It was fun! Overall this was a very nice cruising experience. Thank you all at Celebrity Millennium and I hope to see you again very soon! Read Less
Sail Date: October 2011
At the last minute, we booked a 5 night Celebrity Millenium 5 night Western Caribbean cruise at a deeply discounted price. Having traveled on Celebrity in the past, I foolishly thought this bargain price was due to having cabins available ... Read More
At the last minute, we booked a 5 night Celebrity Millenium 5 night Western Caribbean cruise at a deeply discounted price. Having traveled on Celebrity in the past, I foolishly thought this bargain price was due to having cabins available at the last minute. Unfortunately, this was not the case. The great price did not include great food or service. "You get what you paid for" was certainly true on this cruise. Embarcation was efficient and we permitted to board our vessel around noon, but we could not go to our staterooms until after 1:30. We spent the time at lunch in the buffet restaurant. It appeared everyone also spent this time here. The room became very crowded. The wait staff appeared overwhelmed. Soon vacant tables were stacked with dirty dishes. Arriving guests, juggling trays of food and carry-on luggage, searched in-vain for a place to sit. Luckily, we found a table at the very rear of the restaurant but its remote location left us serverless - no wait staff to offer beverages, remove empty plates.... Our balcolny stateroom was neat and clean. The interior well cared for by our efficient and friendly room steward. The exterior balcolny, however, needed to be repainted. Entertainment on the ship was very good. We attended all the evening shows. I would prefer a later start time to the pre-dinner shows. An hour show beginning at 7:00 PM left 30 minutes to "kill" before the 8:30 late-seating meal began. We usually ended up spending money in the casino or buying a drink while WAITING in the lounge. The food at dinner was a true disappointment. The choices were very poor. There were no jumbo shrimp, lobster or filet mignon on the menu. Those specialties were replaced by MEATBALLS! The portions also seemed smaller then I remembered (2 lamb chops to a rack verses 3). The featured meal a brunch on the last sea day was nothing special - all the food from the buffet room was simply presented more lavishly in the main dining room. Another disappointment compared to the lavish brunch we had in the Galapagos a year ago. Another complaint I have was the way the maitre d handled improperly dressed guests on formal night. Instead of asking the t-shirt jean cladded men to either dine upstairs or in their rooms, they draped a jacket over the chair. How absurd, since the chair was already properly dressed! Two old sayings certainly were true on this trip, "You only get what you pay for" and "If it seems too good to be true - it is"! Read Less
Sail Date: October 2011
Embarcation was a breeze. Got to Miami Port at noon and was on the ship by 12:30. The Food was very good in all venues. The Olympic was way over the top. We thought it was an excellent meal. Both of had the Filet Mignon and ... Read More
Embarcation was a breeze. Got to Miami Port at noon and was on the ship by 12:30. The Food was very good in all venues. The Olympic was way over the top. We thought it was an excellent meal. Both of had the Filet Mignon and Souffles. We thought in general the crew was very friendly greeting everyone when they passed. The Captain kept us well informed with good english. The Entertainment was great. The shows were excellent with a live orchestra on stage. The ports were just ok. Roatan was not a paradise by any means but we did get off and walked around a bit. The Captains Club Hostess Melissa from Australia was professional but lacked basic people skills. After having Chandru, Juliana, Donette and Anna we were very let down by this Hostesses lack of human skills. She is not in the right position in our opinion. There were several instances where she ignored people or was just plain rude to the people she talked too. The GSM Philip was teriffic. He just has that "can do" attitude which is the norm for Celebrity. Our Waiter and Asst Waiter were great and Harrish our AMD was the best yet. The room team did an excellent job of keeping our CC Room spotless although I never met their boss the Asst Ch Housekeeper. All in all we had a great 5 day cruise. Cannot wait to take a future Celebrity Cruise. Read Less
Sail Date: September 2011
Our west coast cruise began with a long flight from the oppressive heat of Florida to cooler temperatures in Vancouver, BC. We arrived at midnight, caught the Hampton's shuttle to their airport hotel and quickly fell asleep to ... Read More
Our west coast cruise began with a long flight from the oppressive heat of Florida to cooler temperatures in Vancouver, BC. We arrived at midnight, caught the Hampton's shuttle to their airport hotel and quickly fell asleep to thoughts of our cruise on the beautiful Millennium. Up early and an easy walk to the Sky Train for our 40 minute ride to Canada Place where we began the boarding process. It took 45 minutes to board but we didn't mind since this was a vacation and who cares about the slow pace, this was the time to relax. The Millennium was as beautiful as we remembered from a previous cruise to Alaska. The ship was in great shape although she is beginning to show her age. Our pillows were tired and stained but this problem was immediately addressed by our attentive steward who replaced them all with new pillows. Our cabin looked great, along with all public areas of the ship. If you're looking for flaws on this ship or any ship, I'm sure you can find them but again, this was time to relax, not time to focus on small imperfections. We are not your typical cruisers and don't usually eat meals in the dining room so I can't comment on the food in the MDR. We love the Aqua Spa Cafe for breakfast and lunch and wish Celebrity would open it for dinner. We had dinner each night in the buffet and found it to be lacking with few choices and bland meals. I know the focus is on the MDR and we don't cruise to eat so the meals were not that important. The entertainment was first class, especially the string quartet and the guitar player. Since we are elite members, we frequently attended the cocktail party which was enjoyable in the Cosmos lounge. It seemed that all staff members went above and beyond to ensure that the guests on this cruise were pampered and content. There were numerous activities, lectures and movies throughout the cruise. We even had fun in the casino despite losing (does one ever win in a casino?). Nanaimo, BC. We loved this port. Took a quick ferry over to Newcastle Island for 9pp to do some hiking. The hike was flat and went around the island where we were gifted with beautiful views of the mainland. We also spent quite a bit of time just walking along the paved waterfront walkway. Monterry, Wow, I'm getting tired from all these ports but this one was equally special. We had to tender in and were first off the ship because we rented a car and wanted to make the most of the day. We walked a mile along the waterfront, picked up the car ($42.00 for the day) and headed off to Carmel, another favorite city. While in Carmel, we walked and walked and walked, eventually ending up on the golf course at Pebble for a quick look. Since we had driven the seventeen mile drive in the past we opted out of it but it is something that should not be missed. Our day ended with a hike in Poit Lobos which is south of Carmel. Another great day on the west coast with overwhelming beauty and one magnificent vista after another. Catalina Island is the place to be if you want to drop out. We loved this port. Took a tender off ship and walked, walked, and walked around this beautiful island. We had lunch at Des Monso's beach club which offers a lovely view of the beach, boats and water. No more ports to report on since this was the last. As I write this, I am smiling because it brings back all the wonderful memories spent on this West Coast Wine Cruise. Celebrity is our favorite line, mainly because of their restrictive smoking policy. We do cruise on other lines but only when the itinerary can't be duplicated by Celebrity. This cruise should not be missed if you are looking for something different. It was worth it just to sail under the Golden Gate Bridge at night,with the fog slowly inching it's way into the bay. Read Less
Sail Date: January 2010
We flew into San Juan as we have found it is better to begin a cruise there when your are doing the Southern Caribbean. We stayed a night at the Hampton Inn in the Isla Verde area as we have done before. It is nice, convenient to the ... Read More
We flew into San Juan as we have found it is better to begin a cruise there when your are doing the Southern Caribbean. We stayed a night at the Hampton Inn in the Isla Verde area as we have done before. It is nice, convenient to the airport and nearby beach area. The Intercontinental on the beach a few blocks away has a neat restaurant right overlooking the beach. Good place to relax, have a few cold ones and a bite to eat. We also enjoyed hanging out at the bar/grill by the pool at the Hampton Inn. They also provide a good breakfast in the morning. The next day we did a late checkout and taxi to the pier where we dropped our luggage and were aboard ship fairly quickly. We walked around the ship to get our bearings and our room was already available. We had a stateroom with balcony which is the only way for us to go. For us it is worth the extra money to look out at the sea and have coffee on the patio in the morning. There must have been some type of illness on the previous sailing because we were told that everyone from the captain on down spent the morning scrubbing down the entire ship. And for a few days we were like the boy in the bubble as we could not touch anything in the restaurants including salt, pepper or any condiments. Staff wearing gloves served us everything including water or coffee. After three days they must have gotten the all clear and we went back to the normal hygiene practice of prell everywhere but could serve ourselves. Our room was nice, well kept and in good condition. I know the ship had recently been in dry dock for updating and we did not think the wear and tear of the ten years or so was visible and everything seemed in good shape and clean. I was especially impressed at the effort that was made to keep common areas such as bathrooms clean. We had heard some criticism of the food on cc but found the food selection, quality and service to be outstanding. Maybe Celebrity heard and acted on the comments. Of course you can't please some people. They want Walmart pricing and receive Ritz quality. We did not expect five stars and do not think giving stars is even appropriate when the ship is trying to turn out dinner for several thousand people in a short time. What we was received was very good and if ever there were a doubt something else was quickly substituted. One night without me ever saying anything our headwaiter could tell I was not really enjoying my entre so he came over and inquired whether he could bring something else and did so promptly. We were very pleased with our room steward, our head waiter and his assistant, as well as the rest of the ship staff. Everyone was friendly, helpful, and very accomadating. We were not blown away by the entertainment but found it satisfactory overall. I do think Celebrity could do better on their sailaways from ports. The sort of caribbean group that played sometimes was just weak to okay. My wife really got tired of hearing "Buffalo Soldier". I think they had a limited repertoire. There was a kind of folk singer guy who we found playing sometime on the back of the ship and he was great. But the cruise was almost over by the time we made the discovery. I told Celebrity they should have him do some sailaways. Also told them they should have some signage outside restaurants,etc. telling people where various entertainment is each day. They do move around and perform at different times. I know the daily sheet gives that information but some signage would be helpful. Celebrity did an excellent job of getting us on the ship and as good a job getting us off. We had an early flight back to Atlanta and received the luggage tags to get us off the ship as soon as it cleared customs. We appreciated their responding to our need. We will definitely sail Celebrity again. We prefer the larger RC ships and their sailaways are better but feel Celebrity provides a very good product and service for the price. Princess comes in third for us from our single experience mainly because of the strange design and flow getting around their ship. But we would go on Princess again if the itinerary were only available there. Looking forward to our next cruise. Haven't done the Mediterrean yet and hope to do it soon. Read Less
Sail Date: July 2009
I wanted to write a short review to address what you can expect on Millie when there is a problem with illness, it's something a lot of people are considering and I've just seen it first hand. I'm not going to address the ... Read More
I wanted to write a short review to address what you can expect on Millie when there is a problem with illness, it's something a lot of people are considering and I've just seen it first hand. I'm not going to address the usual - just merely say that I thought Millie looked great after her recent refurb and that food and service were usually excellent and never disappointing. Except the coffee, which is still appalling. About three days after we set out, we started getting notices through typed leaflets in our cabins and on one of the TV channels about a norovirus outbreak. Essentially the information said that you might see enhanced cleaning procedures and it might be necessary to end self-service in the buffet area. Nothing further was said, but here's what I observed and heard from other guests. The TV channel notified us that a "small percentage" of guests had experienced stomach flu-like systems. It also said passengers were required to notify the medical staff if they had symptoms and hinted that you might be disembarked if you did not comply. Once that started, cleaning procedures became much more noticable and at every dining room and ship entry point, crew members insisted on hand sanitizer - I had one guy literally chase me through a ship re-entry line with the little bottle because he hadn't seen me use the dispenser. Frequently touched fixtures like elevator buttons and railings throughout the ship often had a residue on them - other guests told me it has bleach in it, and if you leaned on it, expect your clothes to be ruined. I didn't experience that personally but it smelled right. On one of my shore excursions, someone in our group mentioned that they were with a large group and that about a quarter of the people had come down with stomach flu. It was a 24 hour type of thing with mostly diarhhea, and those with symptoms were being quarentined (although apparently their cabin mates were not and were out and about.) On day five, it must have really been getting bad - they stopped self-service in the buffet. When that happens, only crew members can put things on plates and there is no beverage self-service. This does create a short wait at beverage areas and more grumpy-competitive buffet behavior, but it's not a huge inconvenience. Carpet vaccuuming stopped (it makes viruses airborne, apparently). There was a cloudy disinfectant residue on pretty much any surface likely to be touched by many passengers. I didn't get the bug, and I don't know how many people did, but there seemed to be a lot of "do not disturb" signs on doors. But by the last few days of the cruise, it was difficult to go anywhere onboard without constant reminders and a somewhat nasty film getting on your hands whenever you touched things. In summary, Celebrity handled it with as little inconvenience to passangers as they could, but also as little information as they could provide. I don't know if "a small percentage" means 1% or 10%, but I think it was probably closer to the latter. If this happens on your cruise, it won't be a cruise-ruining experience but don't expect it to be out of mind either. Read Less
Sail Date: March 2009
We embarked in Sydney to start our cruise. The ship had cancelled the previous week's cruise due to engine problems so we could embark at 11 a.m. instead of waiting. It was very convenient to have the ship right in the middle of the ... Read More
We embarked in Sydney to start our cruise. The ship had cancelled the previous week's cruise due to engine problems so we could embark at 11 a.m. instead of waiting. It was very convenient to have the ship right in the middle of the harbor with great views of the bridge and opera house. The ship, however, needs repairs. Our room had stains in the bathroom and carpet. We also were right below the galley for the Olympic Restaurant with kept me up most nights. I went to the guest service desks by the 3rd night to complain and they sent the night supervisor to keep the noise down to a minimum. The food on board was very disappointing. The pork was over cooked and dry and if you order the NY Strip steak then bring your chainsaw. The other cuts of meats they served were tender. Dessert were plan and unimaginable. They advertise certain ports but fail to mention that you dock 30 minutes away and have to pay for a shuttle bus. The service from our waiters, cabin stewards and guest services were very good. The bartender staff needs work. They double charged me several times after messing up my order. I had to go to guest services to have one of the charges removed. After messing up twice I decided it wasn't worth my hassle and stuck with tea, coffee and water. I think I would look for other cruise ships before I book another Celebrity or Royal Caribbean ship again. Read Less
Celebrity Millennium Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.5 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 3.6
Service 5.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.1

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