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Sail Date: August 2019
We took the northernglacier cruise,cabin 2034 with window,, with stops in Icy Point, Juneau,Skagway,and Ketchikan and a 8A cruise tour that included 1 night in Anchorage and in Talkeetna and 2 nights in Denali NP. The cruise tour cost ... Read More
We took the northernglacier cruise,cabin 2034 with window,, with stops in Icy Point, Juneau,Skagway,and Ketchikan and a 8A cruise tour that included 1 night in Anchorage and in Talkeetna and 2 nights in Denali NP. The cruise tour cost more than double the cruise cost. A veranda is fairly useless as the weather typically is rainy and too cold-very low 60s. Food service was excellent but anytime dining did nt work well. We were advanced reserved for 7pm but onboard we were told on many days that was not available. Thanks to a manager from a past cruise most of the 7 pm slot at table 323 were restored. Sirlloin steak anytime optin levares muchto be desired and if you liked dessert cheesecake it was only available inthe main dining and not at Bacio. We booked 2 excursions, Icy Point whaling where we were guaranteed whales and saw humpbck and orcas, and Skagway where we again(15 years before) rode the rr. Very little in Icy Point other than shops at the terminal, townitself is 2 blocks long withnothing really to visit. In Juneau we booked M&M tours glacier express, $42 pp, RT to Mendenhall Glacier VC and walked to the glacier viewpoint, also saw bears feeding in the fenced off area by the bus drop-off. Other ports are 3-4 blocks long by 2 blocks deep with typical old time saloon and t-shirts and tanzanite galore-much more commercialized than 15 years ago. For past cruisers (11) on board entertainment can be repetitive as with the violinist and the beatles tribute group. The comedians this time around were quite good and the acrobats were excellent. Substantive programs continuet o be lacking- a scientist speaker was very dull and by the 2nd leccture played to almost an empty house/ Weather was unusually clear unlike the rainyforecst shown prior to our cruise and cruise tour. Cruisetour: Talkeetna is a quaint 3 block main street with a nice Forest Service film and exhibit anda short lake trail by the Forest Service. Hotel shuttle has limited hours so you are captive to the expensive hotel restaurants unless you want to rely on the single taxi. The beds at Talkeetna were soft and left much to be desire. Denali Park Village had motel units that were complained about by mos tof the 40 with us-we were fortunately in a cabin by the river, hoever the maid service was abysmal and the cabin was not fully cleaned for 2 days. Hotel shuttle can take you to NP Vis Center. If youdo nothing else,take the included 7-8 hour modified schoolbus Tundra Wilderness Tour witha narrated driver and viewing camera for distant animals which is not available onthe park bus which goes the length of the 92 mile road. The 12- hr Kantishna excursion which goes the fullroad was not worth it per our driver. We saw bears and caribou on an amazingly clear day (think jrain) andspecks of all sheep on the top of the mountains. Denali is not your typical NP andis really gared totheactive backcountry hiker. Wetook the moderate Mckline trailconnecting to theTripleLakesTrail to Rily campground, about 3 m RT and passing over a small suspension bridge. Fairbanks was our return flight destination. Sophie's Station Suites is a 2* hotel with 1970s decor and soft beds, and a shuttle that will bring u downtown-also take the city Red Line from the dowtnownTransit Center, free for seniors, from downtown to hotel,a free 20 minute ride. A Safeway and Fred Meyer grocery stores are a 5 minute walk-- a nice fried chicken dinner with sweet potatoe fries from Safeway. The included excrusion to the Univ Alaska Museum of the North and the hokey Disccovery3 steamboat trip were interesting. Fairbanks downtown is 4 bloks long by 2 blocks wide-vidsitthesmallcommunity museumintheco-op builiding and the NP Morris Thomshon Cultural center,and eat a few blocks up from the park at Noodles Thai and Salty.s across the streetwhich had great omellettes util 2pm and nice sandwiches. Both are far less touristed and are better than the other restaurants. Read Less
1 Helpful Vote
Sail Date: August 2019
My husband and I previously cruised to Bermuda and Alaska, and had such a horrible experience the second time (on Norwegian) that we didn't do it again for 15 years. I'm glad we have it another shot, because the Celebrity ... Read More
My husband and I previously cruised to Bermuda and Alaska, and had such a horrible experience the second time (on Norwegian) that we didn't do it again for 15 years. I'm glad we have it another shot, because the Celebrity Millennium was wonderful, especially post-revolution. We stayed in the Sky Suite and the service was impeccable. Ramir, our butler, Elvie, our stateroom attendant, and everyone at Luminae and the Retreat Lounges were always there with a smile. My child loved the Camp and begged to go there every chance he got. The nightly entertainment was okay, save for the one Russian acrobatic team which was really spectacular. The service at Luminae was amazing, and the good was very good but nothing memorable stuck out. We had our sommelier choose wines for us every night and he did a marvelous job. The Retreat Sundeck didn't get much use, since the weather was rather cool, but we did get great views of Hubbard Glacier without having to jockey for space. I would've like to see how the Sundeck and Lounge got used in the other cruises, because they were both fairly empty all the times we were there. I wasn't a big fan of desserts/sweets served in the MDR or Luminae, but surprised myself at Cafe Bacio because their stuff was great. This cruise is highly recommended. Read Less
5 Helpful Votes
Sail Date: July 2019
Overall perspective: We had a phenomenal time. I would do it again in a heartbeat. Our critiques are real, but ultimately we really enjoyed ourselves. Ship Condition: If you look hard, you can tell the Millie is not a new ship. ... Read More
Overall perspective: We had a phenomenal time. I would do it again in a heartbeat. Our critiques are real, but ultimately we really enjoyed ourselves. Ship Condition: If you look hard, you can tell the Millie is not a new ship. There are some layouts that clearly would not be picked if you were building a new ship (Qsine blocking a stairway, sushi on 5 in the middle of a wine bar). In other places there is a lot of paint trying to cover corrosion. I would not, however, describe her as worn or tired. She is in good shape and I think the revolution likely helped substantially. We liked the “old look,” but we like the “new look” too. The new colors are much brighter and it did not feel like ikea to me. Stateroom perspectives: We stayed in CS 8106. Overall, we were very pleased with the room. It looks nice in person and met our needs for the cruise. There were, however, “Kelly Hoppen” functionality issues in both our room, my parents room, and the retreat areas. On the balcony, there were only two seats, a table, and a couple of monolithic footrests. There was easily room for a third chair, but that request was too much for my stateroom attendant (who was otherwise very good). Having the aft balcony of the pair was nice and we spent substantial time out there. No USB outlets were available in our room that I could find. The only bedside plugs were stolen by bedside lamps. Limited plug availability in the rest of the room. As previously stated on the boards, the couch faces the TV instead of the great windows. I “accidentally” rotated it 90 degrees the first morning while everyone was asleep. Based on the carpet color and cleanliness underneath, I would guess I was the first one to do this in 8106 on Millie since revolution. This blocked one of the many underused cabinets, but was otherwise great. Staff didn’t say a word about it but very quickly vacuumed. My parents stayed in SS 8117. They had the now infamous chair that doesn’t slide under the desk. There were some orange highlights they did not enjoy, but it was not offensive to myself or my wife. The blue highlights in our CS were nicer. The couch on their balcony was nice, but there is a pole that is not ideal. We needed that stateroom to support our configuration, but I would not pick it if I had more flexibility. My kids were in 8119. There were more plugs and USB outlets in their room than in my room and my parents room combined. The stateroom attendant for 8117 and 8119 was Jay. He was great. At some point my 9 year old was about to get lost on the ship and Jay rescued him. I will try to find some pictures, but there have been previous photos on the boards of both 8117 and 8106. In general, Kelly Hoppen furniture is poorly thought out from a practicality perspective. Thankfully there are hundreds of throw pillows available and they work quite nicely at making oddly shaped chairs more comfortable. Dining: Most nights we ate at Luminae and loved it. Rolando was our server and he was phenomenal. Menu was varied and we were able to find something enjoyable with each experience. Even when we had the full party of 6, we did not have to wait for a table. At the strong suggestion of the maitre’d Bochi, we did try to aim before or after the big rush of 6:30 or 7. We definitely noticed improved service when it was less busy, but we weren’t terribly dissatisfied at any point. Wine by the glass with the premium drink plan is just awkward. If you want to get better than the equivalent of $10 a bottle stuff (retail price), it gets frustrating. The “sommelier” was nice but seemed to struggle with getting me things in the $12 to 20 dollar a glass range. One night I ended up getting a bottle because I was annoyed by his selections. He also seemed a little too revenue-driven. For example, the Caymus others have gotten for $55 a bottle when on the drink plan, he offered to me for $90. We also ate at sushi on 5. I have no strongly positive or negative perspectives on the experience. I would probably do it again if the cruise was long enough, but I found myself questioning the value. We worked our butler, Nelson, to the bone with room service breakfast. They weren’t perfect-a couple of times a side dish got forgotten. The one time it was “important,” Nelson noticed on his own and got it fixed. To their credit, I made it hard. Every order form had special requests. My wife likes a latte- handwritten in every day. A bowl of berries for the kids handwritten in every day... Bagel with smoked salmon and cream cheese handwritten in one day... to their credit, they did it right with capers and red onions. Room service breakfast is never going to be as good as fresh in the restaurant, but when you have a wife and kids that sleep like mine, it really made our vacation much less stressful and I am thankful for it. The OVC/buffet food was quite good for a buffet. It was not fancy like Luminae, but there were plenty of options and the international options were nice. I was pleasantly surprised with the food. Conversely, the service was inconsistent. For bar service, they should just set up convenient bar stations and let us go get our own drinks. Trying to do it with inadequate staff is a recipe for frustration. More than once, I just went to the closest bar to get my own drink. Similarly, at one point my daughter spilled pasta all over the place. No one noticed or helped even after we notified them. Thankfully there was no sauce on it... Lastly, the ice cream station got overwhelmed and the scooper desperately needed backup. Conversely, the food stations were kept fully stocked and the staff that was available were almost entirely competent and kind. None of the the issues caused me to have a bad vacation! Suite life: We used both the retreat lounge and sun deck fairly extensively. We liked the personalized service. Mary, the lead bartender in the retreat lounge, was of particular note. She was smart, attentive, and good at mixing drinks and interacting with my kids. The sun deck is nice, but not world class yet. It seemed a little underutilized with the notable exception of the Hubbard glacier day. The staff there was nice, but it was a lot slower to get drinks or food. At times we would visit and there didn’t seem to be anyone there who did bar service, just someone who cleaned things up. A short drink menu of things they can turn around quickly with their local limited bar would help them and their customers. At one point my wife ordered a cosmo and that just about blew their minds. While a gin and tonic might come out fast, other drinks could easily take 10 minutes. Whirlpool temperature should be 5-10 degrees warmer too. On the Hubbard glacier day, it would have been a no brainer to have mimosas and bloody Mary’s circulating, but alas it was not to be. They did circulate warm pea soup and beef consommé or broth or something. Shore side concierge was very kind, but useless to me. I asked for the mini bar to be cleaned out and no kiwi, walnuts, or pecans to enter the room because of my daughters allergies. That was a fail on both counts (kiwi on fruit plate for room service). My children, being young, were able to partake in all the suite things gratis. Ports: Embarkation was awkward. Vancouver makes you do a lot of walking. Some of it seemed quite unnecessary. We had all pre-taken pictures, but the person insisted on retaking several of them. Security was very annoyed by my retake which was apparently quite bad. I found that humorous. I saw the “special delivery,” drop off for RS and PS, but there was no escorting aboard and the lines were equally short for everyone. Not that we really needed one. Instead I escorted my family to the retreat and to Luminae soon after. I got to visit the naughty room! The staff onboard was quite amused that it was called the naughty room. For some reason I had decided to lug along my kids white noise machine (marpac). It is literally a fan in a box, but that was baffling to the security guys. I tried them to get an electrician involved, but it wasn’t going anywhere and I had important drinking to do. We have apps on our devices that can be used in these situations! All of the main ports were suffering from the cruise ship profit-making apparatus. Ketchikan, Juneau, and Skagway all were overwhelmed with diamond stores and other tripe like that. Not sure why people buy diamonds on vacation from chain stores. Thankfully, Mother Nature was not far away. We found it very easy to get out and enjoy through many short hikes and excursions. In Ketchikan we took the Bering sea crab tour. Officially it was “on our own,” although the official celebrity tour cost more... they sat right next to us. If you booked through Celebrity, you got a sticker too! After lunch at Annabelle’s (an old brothel), we hiked the rain bird trail. Taxi up to the college parking lot and walk back to the ship. The last mile or so is on city streets, but downhill. You can have cab pick you up if desired. Internet describes it as “easy,” but be aware that rating is by people who hike a lot. With younger kids I would say it was intermediate. Icy Strait Point is unique. It is commercialized by the tribe, but only by local businesses. It is hokey, but in a nice way. We took a private tour through Hoonah Whale Tours that was phenomenal. An orca actually swam under our boat (boat was off & orca turned and swam towards us). It turned out the boat captain’s mom owned a shop in ISP. I would definitely take a private tour over those big boat tours if you can. That area in Alaska definitely seems to be better than Juneau or Skagway for whale watching. The nature trail on the property is very, very short and pretty short on nature too. Be aware they are building additional new docks. It appears ISP will be over-run next year. In Juneau we did the ship’s gold panning tour. It was cute, the guide was nice, and our 9 year old was happy. Amazingly, you actually can get flakes of gold out of the stream even today. We also did the Mt Roberts tram and hiked around on our own. Then we took a lyft to the hatchery, which is also good for kids and people who like salmon. Plan ahead- it is much less interesting when the fish aren’t running. Skagway we did the train ride and lunch at the brewery. The weather was rainier there for us, likely impacting my impression of the place. I had already done the helicopter tour thing, but if you haven’t, Seward is a good place to do it. Hubbard glacier was jaw-dropping. If you can cruise with an afternoon time slot (I think the southbound tours), your odds for better weather are improved, but we did fine. I certainly didn’t cruise away thinking “gosh I wish we had gone to glacier bay.” Seward disembarkation was easy from the boat perspective. The small bus transfer up to anchorage was a little awkward, but that was mainly my fellow cruisers’ fault. I will neither condemn nor praise the vendor. Afterwards, the guys went fishing for several days in Elfin Cove at Elfin Cove Resorts. It was a ton of fun, but their guides don’t have very much experience right now. I will refrain from doing a full review on cruisecritic. Travel: We had one of those cautionary tales about booking margin into your calendar. We had about 22 hours of margin to sail away in our planned schedule. Our first flight (Pittsburgh to Toronto) on Air Canada was cancelled due to a mechanical issue with the plane (a CRJ-200, well known in aviation circles for reliability issues). After much waiting on hold and standing in line, they were going to be unable to re-book us on any practical schedule that would assure us we would make the cruise. In a reminder of the value of flexibility, we saw how many flights happened between Toronto and Vancouver and rented a car on our own and drove to Toronto. Air Canada was then able to rebook us on a later flight the same day. We ended up about 8-10 hours late into Vancouver. Air Canada refunded the price of the Pittsburgh to Toronto leg after I submitted a request, but nothing beyond that. Read Less
3 Helpful Votes
Sail Date: July 2019
This ship is not too big not too small. Easy to navigate with plenty of elevators. The Crew is friendly and attentive. Food in all restaurants was great. Lobster night had full size tails all you can eat. Prime rib on two nights and it ... Read More
This ship is not too big not too small. Easy to navigate with plenty of elevators. The Crew is friendly and attentive. Food in all restaurants was great. Lobster night had full size tails all you can eat. Prime rib on two nights and it was very good. The buffet breakfast and lunch were large and plenty of good choices. Several Indian and Asian dishes as there were many guest from those countries on board. Pool side grill had dogs and burgers with really good french fries. We had the drink package which included many top shelf brands and plenty of beer choices and wine. Our balcony 7027 was clean and had plenty of storage. A night light in the bathroom is great. Hot water at all times. A large TV on the wall is great. But not a large amount of channels. Entertainment was great with the exception of one comedy act which was so so. A lot of energy and talent in all the shows. Cruise director Manuel was terrific. The bartenders at the Martini bar put on a great show of mixing drinks. The ship is very modern and light and airy decor. The trip to Hubbards Glacier was the highlight as the ship gets very close and then slowly turns 360 so everyone gets a great view. This is our 7th cruise and first with Celebrity. It was as good as advertised. We self debarked which went smoothly. The guest services people were terrific and helpful. The celebrity app works great. Only booked the White Pass train ride through Celebrity which was nice but pricey. Other trips were booked with other vendors. All the ports offer trips and tours for less. Read Less
2 Helpful Votes
Sail Date: July 2019
First, the bad. The Celebrity Suite was remodeled and generally a very good job. Except, unlike the regular rooms where the renovation put in a glass-doored shower, the much more expensive Celebrity Suite is left with a difficult to ... Read More
First, the bad. The Celebrity Suite was remodeled and generally a very good job. Except, unlike the regular rooms where the renovation put in a glass-doored shower, the much more expensive Celebrity Suite is left with a difficult to climb into bathtub with a plastic shower curtain -- which we asked be replaced due to smell and which they promptly did. Most important, and referred to in another review, this room (9096) is NOISY! The public space (pool, pool cafe, walkway into pool) is not only noisy all day, including chairs scrapping across the floor, which resonates right into the expensive suite, the NOISE continued all night, somehow. Among all the hotels and cruise ships we've been on, this is by far the noisiest room we've ever experienced. After many complaints, they did close the walkway above us from 10 pm to 6 am, which helped some nights and for some reasons did not help the other nights. FYI, because it is the top floor for units, there is also a large overhang on the outdoor balcony which blocked part of the review. Second, the rest was pretty good. We found the staff, including our butler, to be great -- friendly, competent, nice. We were a large family group so ate mainly in the main dining room for dinner and it was fine. We'd been on this ship before (pre-renovation) and thought the food a bit better this time around. The Martini Bar is well named, and the wines available on the Premium Beverage Package were completely fine, though once or twice we did order a bottle off the wine list. Third, the intiniary overall was good -- most Alaska cruises follow the same route/stops. One excursion was hardly worth it, but others were very enjoyable. Hubbard Glacier was amazing. At Icy Point (Hoonah) we strongly recommend lunch at the Crab House (Crab Shack?) -- the freshest biggest best King Crab we've ever had (and I used to live in Alaska) -- not cheap, for sure, but awesome. Dungeness crab was good too. Read Less
1 Helpful Vote
Sail Date: May 2019
Celebrity does the best job of making your trip wonderful. We did the precruise tour from Fairbanks to Seward. We did basically the same precruise tour in 2016 with a few itinerary changes. The land tour was awesome as was the cruise. We ... Read More
Celebrity does the best job of making your trip wonderful. We did the precruise tour from Fairbanks to Seward. We did basically the same precruise tour in 2016 with a few itinerary changes. The land tour was awesome as was the cruise. We always get an Aquaclass stateroom because we like to eat in Blu. Celebrity does a great job of making your trip seamless. As far as the wildlife goes, we saw more animals than ever. We saw a lot of humpback whales and eagles. We saw ptarmigan, hares, grizzly with cubs, a black bear, Dall sheep, sea otters, dolphins, moose and baby moose and probably more I can’t remember. We did a flight to Denali, rode the Whitepass railroad, a few whale watches and our favorite food quest; The wilderness exploration and crab feast. Every excursion was quite a great experience. The cruise itself was wonderful. We always book Aqua Class do we can eat in Blu. The service there is impeccable. And the food is excellent. Blu is open for breakfast and dinner. We usually did the buffet for lunch. It is also very good. The staff was most helpful and friendly all around the ship. And I must say the ship was immaculate as far as cleanliness. We did not attend any shows but instead would enjoy sitting in the forward lounge to enjoy the scenery while sipping a glass of wine. Or we would spend time in the casino. Most of the time we would be pretty tired from the excursions, so it was just good to relax. We did no enrichment activities or fitness. This was our third trip to Alaska and our second Cruisetour. I highly recommend that you do this at least once in your lifetime. Read Less
7 Helpful Votes
Sail Date: May 2019
Alaska has always been in the back of our minds. This cruise had all the must see ports for us and a great price. We lotteried for an upgrade and got it - Rm 8018. The veranda provided such a fantastic view of Hubbard Glacier and our ... Read More
Alaska has always been in the back of our minds. This cruise had all the must see ports for us and a great price. We lotteried for an upgrade and got it - Rm 8018. The veranda provided such a fantastic view of Hubbard Glacier and our Captain Theo got us close to it, just .6 miles from the calving ice! He happened to walk by our room just after his 360 degree maneuver as I was chatting with a most outstanding steward from GOA, Jose Fernandez who BTW is impeccable at his job and so very personable. I thanked Cptn Theo for this excellent show. He was so pleased that it worked out so well and that the sun came out allowing for crisp photos without zooming. A very nice man and not full of himself happy and grinning ear to ear. Who doesn't love a Captain with an even keel? The activities were also fun and at time were setup for challenging the crew to various games. My wife Laura was ping-pong tourney champ and received the gold (colored) X medal. She beat me and I got Silver. Oh, I must add she bagged 5 of 6 shots in the (cornhole) bean bag toss. One last game mention Giant Scrabble Game played on the floor of the Rendezvous Lounge. Our team of three beat the standing high score by 30%. Good food all around and if you are willing to experiment with some new tastes then you are in for a treat, plus all the standard fare of American comfort food. "I never found any corn tortillas though" said one gentleman at the taco bar. One last find and it was huge!! Bryan James may look like an average kid (30+ yo) but what an amazing talent and stage presence. He took so many requests and knew not just the words to sing but had amazing skill at guitar work that would usually take a band to make enjoyable. You name it and 95% of the songs he did with little effort. He was coaxed to sing a few of his own songs and as a songwriter he touched some hearts and there were some large flows of tears. Man, what talent. Personable and gifted; Bryan really allowed us feel his feelings as he wrote those heartfelt tunes. One more thing, he was always in key and no pitch issues. Kind of ironic as he gained a following that would show up at every set - sometimes 5 a day. We had quite a bonding through this music with the other "groupies". "Our next cruise MUST include Bryan James" was echoed from at least a dozen folk at his last day's performance. 6 STARS entertainment right there on a 5 star ship!! Read Less
10 Helpful Votes
Sail Date: April 2019
I always choose my cruises by timing and itinerary. I'd sail the Good Ship Lollipop if she's going to my desired ports at the right time of year :) This was ocean cruise #12 for me, and I've sailed Celebrity, RCCL, HAL, ... Read More
I always choose my cruises by timing and itinerary. I'd sail the Good Ship Lollipop if she's going to my desired ports at the right time of year :) This was ocean cruise #12 for me, and I've sailed Celebrity, RCCL, HAL, Carnival, and Cunard. As most are aware, Millennium just completed a drydock and was "revolutionized" two months ago. She's looking great. We liked the design and colour choices, the staterooms have a LOT of new and efficient and great looking storage (enough for a mother and daughter to comfortably share!). New furnishings are tasteful and quite nice. We had many wonderful interactions with crew members. Our stateroom attendant (Jose, from Goa) was one of the best I've ever seen. Proactive and helpful, personable, courteous, always a smile, just terrific! The Cafe Bacio serves wonderful specialty coffees and teas and the baristas there (especially Satoko and Carl) seem to have 16 hands and be everywhere at once, multitasking and friendly and moving things along beautifully. We found the MDR menu disappointing (just too "white bread" for us) and unfortunately all of the most best foods were served on the 2nd last night (3rd "Elegant Chic" evening). These could have been spread out through the 3 EC nights, has to be a budget decision but an unfortunate one. For the first time in all of my cruising career, I dined at the buffet in the evening just as often as in the MDR. Buffet isn't busy in the evenings and there are live cooking stations where you can get made to order stir fry, pastas, and grilled items like steak, chicken, and fish. It did not appear that any money was spent in the theatre during the refurbishment, but we enjoyed the production shows and the visiting entertainers. Due to the VERY port-intensive itinerary, we were in bed too early to attend some of the shows. More important to be rested and ready to rumble for some of the longer and more strenuous shore excursions. We had the Classic Beverage Package (as a free perk) and felt it was great. We consumed many bottled waters per day (now they come in aluminum cans which is a very smart decision), multiple lattes, and a glass of wine or two with dinner. Oceanview could be very busy at prime time at breakfast and lunch, with seating for 3 sometimes difficult to accomplish. But this has been the case with every ocean cruise I've ever done (especially on sea days) so was not unexpected. We ended up having breakfast in the dining room quite often (seating is not a problem there) and if we were onboard at lunch time we dined at off-peak times if we were all together. If I was on my own, I could always find a place to sit. We did have to constantly check our folio as items that were intended to be free as "loyalty" items within our Captain's Club status would be charged to the folio and some took a few visits to Guest Relations to resolve. But in the end, they were handled. All in all, we felt that Millennium was looking terrific, our expectations were met perhaps with some exception in the MDR, and the ports were generally well handled by Celebrity and were exceptional in terms of things to see and do. Very happy to have done this cruise with my 2 adult children onboard Millennium. I'm actually back with Celebrity on a sister ship, Constellation (pre drydock) in early 2020 and very much looking forward to that itinerary as well. Read Less
13 Helpful Votes
Sail Date: March 2019
Hi everybody. My name's Alex and to be honest, this is a first for me. I've never reviewed so much as a toaster before - let alone a 2 week cruise - so you may have to bear with me a little... Before I start, a little ... Read More
Hi everybody. My name's Alex and to be honest, this is a first for me. I've never reviewed so much as a toaster before - let alone a 2 week cruise - so you may have to bear with me a little... Before I start, a little background info. Several years ago I was diagnosed with Progressive Multiple Sclerosis. Although I still look perfectly healthy my mobility is - to my endless annoyance - getting steadily worse year by year. I knew that with regard to disabled access visiting the Far East (especially China) was rapidly turning into a case of now or never. My parents have been cruising for many years but recently my mother had both hips replaced and didn't want to fly long haul any more. My father, however, still wanted to go on holiday... So with the backing of my wonderful wife and 3 young children it was decided that me and dad would do the cruise. (This, of course, was with the understanding that I would bring back many, many presents) We booked the cruise directly with Celebrity instead of going through a Travel Agent. It was very straightforward to do through their website although if you're disabled you have to discuss it with them over the phone if you want an accessible cabin or suite. Luckily for us there was an Offer at the time of booking for both of us to have the Classic Drinks Package and free shipboard Wi-Fi included in the price. We then booked the flights separately using Travelup.co.uk as they happened to have the best deal on flights. To get a head start on the jetlag (and also see more of Shanghai) we flew out of Heathrow on 28th March giving us a day and a half to see the sights while staying at the Radisson Blu New World as recommended by Celebrity. The hotel kindly booked us a taxi to Baoshan Cruise Terminal to meet the ship. I have no idea if it was a good price or not but we were charged 200rmb for the 45 minute drive which seemed quite reasonable. Embarkation at the cruise terminal was very swift and from arriving at the Terminal to being in our Cabin took less than 30 minutes. I should point out that the only perk (if you can call it that) of being disabled is that you do tend to be able to 'jump the queue' for things like cruise embarkations and airport security. Trust me, I take no pleasure in it and would rather queue and have my health any day of the week. My first impression of the cabin was that it was very well planned and laid out and amazingly quiet considering it was bang amidships and literally back to back with the elevator. We quickly unpacked and then set off to explore the ship. I've only ever been on one other cruise ship which was P & O's Adonia - a much smaller ship with only 500 passengers so Millennium was a ship on a whole different scale. I really should have had a plan on exploring the ship but instead settled on random wandering (probably sub-consciously looking for the nearest open bar). I'd seen pictures of Millennium before the refit but none since and I have to say I was extremely impressed by the quality of the furnishings and decor throughout what is, in reality, a 20 year old ship. The only advice I would give with regard to moving around the ship, however, is to use the staircases whenever possible. If you use the elevator each time you want to change decks, you will be spending half the cruise waiting for one - they are always very, very busy and don't always stop on the deck you wanted! In giving a review of the individual venues on the ship I can only comment on where I visited. For some unknown reason I never ventured up to Decks 11 and 12 except a brief visit to the Cosmos Lounge (which does have excellent views over the bow). Deck 10 has the swimming pool and Jacuzzis which were very sparingly used due to the weather. I also found that Deck 10 just forward of the midship staircase has the strongest Wi-Fi signal on the ship (and is a nice quiet area) if you're looking to skype or Facetime those back home. Deck 10 is also home to the Oceanview Cafe which wraps around nearly the entire rear half of the ship. There are many pros and cons to the OV cafe. At breakfast time on Port days and for most of the day on Sea days it can be a very busy place indeed. However, for lunch during Port days and for late night snacking it really is a very nice space and has a huge amount of choice including the usual Carvery, Indian, Pizza, Pasta & Salad stations etc. There is also permanent tea, coffee and juice on tap plus when it's quiet there are always staff waiting to take your bar order if you fancy a nice glass of something cold with your lunch. Decks 9, 8, 7, 6, 3 & 2 are all largely guest accommodation and it is here that the Cruise Critic forums are worth a mention. I found out (as a cruising novice) that there is a 'Roll Call' forum for each individual cruise on the Cruise Critic website - you get to chat with the people you will be cruising with, exchange tips and even make plans for shared excursions. It's pretty obvious who the Old Hands are and they really do have some very useful advice (my favourite - being a fireproof ship the walls are made of metal. Use fridge magnets to stick up the daily activities programs!) I felt the important thing was that even before we boarded I already knew a whole crowd of interesting people from all over the world that I wouldn't have met otherwise and it was amazing putting faces to the people I had been chatting to for many months (You know who you are!) Also, if there are over 50 people on the cruise 'Roll Call' then Celebrity arranges a Meet and Greet for all concerned on the first sea day. After that as a group we also had a 'Slot Pull' where several dozen of us all crowded into the casino to try our luck (the ship broke down just before we started - perhaps we should have taken it as a sign as we didn't win a bean...) Also arranged through the Roll Call was the 'Cabin Crawl'. This was not the noisy and boozy affair I had envisaged originally but involves having one of the Roll Call members from each grade of cabin or suite allow their fellow cruisers to have a good nose around their home at sea. Obviously this is not to everybody’s taste but I found it a brilliant way to get to know my fellow cruisers a little better and have a look at all the different types of accommodation (The top grade suites are just amazing) My cabin seemed a lot smaller with a dozen people in it all chatting away at the same time! Decks 5 & 4 are where most of the activities and socialising goes on. It’s worth mentioning that there is a Celebrity app available for smartphones. It gives all the details of what’s going on and where while on-board and you can set reminders for shows and activities and even use your phone as your room key if the Wi-Fi and Bluetooth are activated. It took a couple of days to remember what was on which deck and I ended up in the Art gallery several times when I'd meant to be in the Casino. Furthest forward is the Theatre. This is a huge space that covers both decks and is really well decorated with very comfortable seating and small fixed drinks tables. It has very good sound and lighting for the shows, talks and films (more on the entertainment later). There is also (non-disabled) access to the helipad from the Deck 5 level for those lucky enough to get invited to view the ship docking from the bow. The only small criticisms I have of the Theatre are that to enter it without going outside you have to either walk through the Art Gallery & shops on Deck 5 or through the Casino on Deck 4 as both are the entire width of the ship and the Casino can end up as a bottleneck before and after any performance. The only other annoyance was that during any films, talks, shows etc. the overhead spotlights were left on which caused a very bright reflection from the drinks tables if you were sitting in the Deck 4 level of the Theatre. Like I said - very minor niggles for a very impressive venue. Moving back from the Theatre on Deck 5 are the shops. These are the usual mix of high-end clothing, watches and fragrances. I assume somebody must be buying these things otherwise the shops wouldn't be there but they always seemed to be deserted. Back from the shops is the Art Gallery. The artworks are changed daily and there is usually a varied mix on show. There is also a huge touchscreen where you can browse all of the artwork on board. Aft of the Art Gallery is the 'Grand Foyer' and central staircase that descends from Deck 5 down to Guest Relations on Deck 3. It's very impressive and creates a very bright and open space right in the heart of the ship. On either side of the staircase on Deck 5 are the Gelateria on the port side and the very popular Cafe al Bacio on the starboard side. The cafe serves a huge variety of coffees, liquors and wines and has, without a doubt, the most comfortable seating on the entire ship in the shape of several huge wing-backed chairs. Many times I walked past and saw my fellow cruisers snoring away! The only gripe I have with the Grand Foyer area is that at night quite often there was a DJ playing music from the Deck 5 balcony over the stairs. This was often loud enough to make conversation difficult and saw people deserting the area in droves. Back past the cafe is Cellar Masters. During the day this is the place to go for Wine tastings (which occur almost daily but at a price). It's got a sort of cosy wine-bar feel at night and usually has live music in the evening - normally a duo or trio so nothing overwhelming. The bar usually opens around 5pm and was always staffed by the ever cheerful Arie who is one of those amazing people who has the capacity to remember everybody’s name. Unless using the Aft staircase or elevators you have to walk through here to enter the Metropolitan dining room. A quick tip - If you’re eating in the MDR then fixed-time diners are seated on Deck 5 and anytime eating is Deck 4. I went for the anytime to stay flexible and never had to queue. Also if it’s just the 2 of you then you can ask for the extremely comfy 'Dalek' chairs right against the big back windows. Moving down to Deck 4 and back from the Theatre is the Casino. As I've said before, the Casino spans the entire width of the ship (presumably to catch passing traffic) and has the feel of a mini Caesars Place or Monte Carlo casino in Las Vegas. It's a very comfortable place with a large bar and TV screens showing either news or sports. It was never overly busy or crowded and the few times I visited I pretty much had the pick of whichever opportunity to lose my money I wanted. There were 2 nights during the cruise that each passenger was given a $5 free play on the slot machines (always nice to gamble with somebody else’s money) and somehow I managed to walk away $18 up at the end of the cruise! Again only a single gripe with the Casino and that is that the bar service was for some reason much slower than the rest of the ship. Aft of the Casino is the middle level of the Grand Foyer. On the port side is a large amount of comfy seating and on the opposite side of the Staircase is the very popular Martini Bar. With its frozen bar-top and bar staff who juggle bottles and perform all sorts of drink pouring-related tricks it's often very difficult to get a seat from early evening onwards. Just for sheer entertainment value it's worth hanging out here for a while if waiting for dinner or a show. Past the Martini Bar and aft of the midship staircase is the Rendezvous Lounge. Also the full width of the ship, this space is, as the name suggests, a great place for meeting up for pre-dinner drinks in the evening as there is a very large bar and a huge amount of comfy seating with waiters constantly circulating with drink requests. More importantly during the day this is the place to go for daily Board games, Trivia quizzes and various presentations. It really is a very pleasant, bright and airy place to meet and socialize. Aft of the Lounge on the starboard side of the ship is the Anytime diners entrance to the MDR where the staff welcome you and hand you off to a waiter who will escort you to your table. Each table has a Waiter, Assistant waiter and a Sommelier who is responsible for a small group of tables. We were always seated in the same area and so usually had the same staff each night which was a real pleasure as they seemed genuinely enthusiastic in their jobs (especially the sommeliers Manuel and Jelena who always made us feel so welcome after a long day exploring ashore). I've seen the pre-refit pictures of the MDR and I have to say it now looks so much lighter, fresher and more modern. Deck 3 has its public spaces around the base of the central staircase and includes Guest relations, Destination concierge and Shore Excursion booking. It's also usually where the gangplank ashore is located. Guest relations always seemed to have a queue regardless of the time of day or night but the staff were always tirelessly helpful and cheerful. Many thanks here to Caesar. In Beijing one of the straps on my rucksack snapped so when back on board I went down to Guest relations with a rather odd request and asked Caesar if it would be possible to source a couple of cable ties for a temporary repair. Within 5 minutes the ships electrician appeared with a whole selection - very impressive service! My review of the food is rather short - we simply found the food in the MDR to be of such high quality and choice that we didn't visit any of the speciality restaurants on board. When the MDR was open at lunchtime we ate there. If closed we used the Oceanview Cafe. As I've already mentioned, the food in the OV cafe was hugely varied and of very good quality. The food in the MDR however, was on another level. There was a 'core' menu of 4 starters (Caesar salad, shrimp cocktail, French onion soup & Escargot) and 3 mains (salmon, chicken breast & sirloin steak) that were always available. The rest of the menu - 7 starters & 6 mains - varied on a daily basis. I can honestly say that every single meal was a pleasure and I was consistently impressed throughout the cruise by quality and variety of the food. The portions were on the small side of what I was expecting but this is in no way a criticism as it meant that there was always room for one of the many choices of desserts. Again, a rather short review for Shore excursions. Looking at the excursions on offer from Celebrity, it seemed that they didn't actually offer much for rather a lot of money. We therefore decided to risk doing our own thing at each port of call and didn't book a single excursion through Celebrity. The only time we made use of them was a free - but very poorly advertised - shuttle bus from the Port of Incheon into town and the same in Yokohama. It was the Immigration processes for each Country that the cruise failed miserably on. Obviously it was in no way Celebrity's fault as they have no authority over the immigration process. Going ashore once primary face-to-face immigration procedures were completed was fine - you could literally just walk straight off the ship. However, initial arrival in each country seemed to take an inordinately long time. For example the ship docked in Kobe, Japan at 9:00am but we didn't actually walk out of the Cruise terminal until 11:45am by which time our plans for travelling to Kyoto for the day were totally ruined. The only area where I felt that Celebrity themselves were very much below par was the on-board entertainment and presentations. The opening item I saw was the first in a series of talks about Buddhism. The advertising for it sounded very interesting and I was looking forward to attending. However, within 10 minutes of the start of the presentation I, and several others in the audience were fast asleep! The poor presenter had one of those voices that is so quiet and monotonous that you can't help but nod off. I kicked myself afterwards for not recording it to play to my children when they won't go to sleep at bedtime... Suffice to say, the following presentations in the series were very sparsely attended. The evening productions in the Theatre unfortunately appeared to be extremely amateurish with some of the singing little better than a karaoke night down the local pub. Very often I'd leave after a few excruciating minutes along with a fair number of others. As mentioned before, the DJ in the Grand Foyer was way too loud and fortunately only appeared near the beginning of the cruise. Perhaps Celebrity took note of the mass exodus? The same unfortunately goes for the rest of the singers and musicians spread around the rest of the ship - Celebrity seems to have very much gone for the Quantity over Quality approach and I think they have badly let themselves down with this approach. Only one act actually impressed me (sorry, can't remember their name but it was a couple of chaps doing a silent comedy routine) and they only came on-board for a single performance. The entertainers on-board weren't actually terribly bad, but neither were they any good and certainly didn't make me want to sit and listen to them. And so to briefly sum up - the ship was absolutely fantastic, the food, crew & facilities were top notch and above all the company of my fellow cruisers was a total pleasure. If you're not too fussy about quality on-board entertainment and organized excursions then I can absolutely recommend Celebrity and I will certainly be cruising with them again at the earliest opportunity. Read Less
9 Helpful Votes
Sail Date: March 2019
CABIN (see below) DINING The Metropolitan Dining Room looked gorgeous, and for the most part, the food matched its elegance to such an extent that we didn't have to contemplate paying extra for specialty dining. Still, when I saw ... Read More
CABIN (see below) DINING The Metropolitan Dining Room looked gorgeous, and for the most part, the food matched its elegance to such an extent that we didn't have to contemplate paying extra for specialty dining. Still, when I saw the menu the first night, I felt it was not as high-brow as I had hoped. Thankfully, the impression improved, but when they had something really decent, they put EVERYTHING I was looking forward to into that one evening (lobster tail, rack of lamb, beef Wellington). There were other blemishes: not knowing what "English cut" was for the prime rib, for example, the Béarnaise not having any tarragon in it, subbing sea bream for the advertised cod without first telling diners (only owning up to it when challenged, and thereby looking like they were passing off one fish for another), and the soup course being weak almost all around, hot or cold... For the most part, though, the food was fresh and tasty, and the service at most seatings, exquisite. It was a marvel that they kept so much food going around so hot, and that one night when a Grand Marnier soufflé was offered for dessert took the cake, so to speak. I was also amazed and thankful that our wine steward Jelena remembered my name on the second night, and even more thankful that she gave us (and everyone else?) a 20% discount off all bottled wines, making the choosing of any of the packages quite unnecessary. The mark-up was your usual restaurant-type (before the discount kicked in) - I would not recommend lugging your own and paying the $25 corkage unless you're talking about 3-figure fine wines. The buffet at the Oceanview café, too, was impressive - LOTS of variety, fresh, and most of it well-prepared (those Indian dishes!!!), intruded upon occasionally by a lack of authenticity that ranged from frustrating (cannoli not made with mascarpone, and tiramisu with no actual lady fingers in it) to ROTFL ridiculous (at the "Indian Favorites" carving station, they featured - you guessed it - roast BEEF!) But there's a dire dearth in seating to handle a ship of this size, a situation not helped by inconsiderate fellow cruisers (a couple sitting opposite each other in a square table for four...) ENRICHMENT / ENTERTAINMENT Listening to Dr. Gary Kramer talk about everything from whales to stars, as well as hold court in a wide-ranging QnA, was a pleasure - dude and wife are accomplished dancers too! Most of the entertainment was good - musical guests included an accomplished Chinese pianist/composer Jiang Tian and various great singers; the revue had its moments, with a fine young female singer leading the way, but the first show was confusing, and just average when it came to singing/dancing (the final night was a little better). EXCURSIONS & PORTS OF CALL Ship excursions were by and large pricey and not worth the money. Just by way of an example, the excursion to Beijing from the ship at the port in Tianjin comprises a bus ride there and back (3 hours each way): cost, $119 for this "self-guided tour" per person. With a little bit of planning, a couple can take a taxi to the Binhai train station ($12 each way) and take the high speed train right into Beijing ($10 per person each way), saving not only a boatload of money ($65 vs. $258) but trimming 2 hours of travel time. We loved all 3 places in South Korea - heck, all the ports of call, but felt we could easily have spent more time on land than cruising in the ocean at a slow speed. MISCELLANEOUS As mentioned, the Celebrity Millenium experience exceeded my expectations, as did "staying cooped up for 14 nights" - cuz we didn't, as we went ashore to explore at every port, and it was a great adventure. Some touches of "luxury" are appreciated (most waiters helping you place the napkin in your lap), while others are unnecessary (cloths to dry your hands in every public bathroom - in addition to paper towels). The gym is just too small for a ship this size: can't quite picture what would happen when it's not an older crowd like ours. The damn TVs did not work 95% of the time on 90% of the channels. The Solarium is beautiful, but the water in the hot tub is way not hot enough, and the number of hot tubs, inadequate. Read Less
3 Helpful Votes
Sail Date: December 2018
Christmas and New Years Cruise in Asia. My son and I went on this 14 day Cruise, we loved the food and the staff 95% were incredible. Unfortunately our cabin Steward was not one of them her cleaning especially the Bathroom being very ... Read More
Christmas and New Years Cruise in Asia. My son and I went on this 14 day Cruise, we loved the food and the staff 95% were incredible. Unfortunately our cabin Steward was not one of them her cleaning especially the Bathroom being very inadequate. The entertainment was very average and there was a distinct lack of things to do on Sea Days. The production shows especially Broadway were quite good just not the impersonators and hypnotist. The Martini Bar was the place to be with the boys making wonderful cocktails and entertaining us with there show of tossing the bottles and containers. Overall the staff and service well made up for any shortcomings and we had a great time, cant wait to get back on her in May after the renovations. Anyone onboard look out for a sommelier Jelena she was wonderful, and Gaynor & Kadak in the MDR anytime dining and delphante in the Rendezvous all fantastic. Read Less
5 Helpful Votes
Sail Date: December 2018
This 14/15 day cruise visited only 4 ports [excluding the embarkation/debarkation ports], and all of these ports were a long way from the "nearby city"-- about 4-6 hours (rt) by bus. The only stop with an enjoyable town/city was ... Read More
This 14/15 day cruise visited only 4 ports [excluding the embarkation/debarkation ports], and all of these ports were a long way from the "nearby city"-- about 4-6 hours (rt) by bus. The only stop with an enjoyable town/city was Ha Long Bay--- which is/was fabulous! Why they did not also stop in Hainan, China (as other more caring cruise ships do) is completely beyond me!! While the ship is not overly large {great from my point of view}, it offers most of the things and services which other ships offer (I have taken more than 14 cruises]. What I found to be a "negative" are the constant charges one encounters-- and, at prices which are atrocious-- e.g. internet charges of $40+ per day, for very slow internet speeds. "Special meals" (which did not seems very "special" to me or any other "foodie") were expensive [$40+ per person and an 18% gratuity]. The cost of shore excursions were very high-- at least 300% more than using "local services"--- and they do not pay the service providers more! Also, all excursions stop at places where "things" can be bought--- and "kick backs" are provided- and paid for by the traveller! The service provided by the room attendants and waiters at the dining room was excellent-- as extra service was always done with a pleasant "can do attitude"!! The solarium was another gem... unused by the majority of passengers. I particularly liked the wave pool and the emphasis on "Thalassotherapy" [healing powers of various salts]. The entertainment offerings were "spotty"--- some excellent--- others not, while well attended and interesting lecture series were cut short/terminated without any warning!! The ship's captain was an excellent communicator and made his most welcome presence felt! Read Less
4 Helpful Votes
Sail Date: November 2018
Starting with , what we felt was a scam.... 1. Having checked and double checked we did not require visas for a port call in Shanghai China 17/11/18. ( Clear reports from travel correspondents, government info and the cruise company ... Read More
Starting with , what we felt was a scam.... 1. Having checked and double checked we did not require visas for a port call in Shanghai China 17/11/18. ( Clear reports from travel correspondents, government info and the cruise company itself stated we did not need visas for a tourist entry for the one day port call ) When we got close to the visit day we were informed , we needed a visa or had to be booked with a Chinese government agreed official tour company or yes you guessed it a Celebrity X cruise excursion, which are very expensive but we had no option as we wanted to see the country / city. 2. We do not like automatic gratuities as being from the UK we believe employees should get a decent wage and gratuities are only for excellent service, attitudes and behaviours. When on the ship we ensured automatic gratuities were stopped , this resulted in feeling a negative response from the desk clerk who written in bold print on a form Declined Gratuities. The ship then put out examples of high levels of tipping we should pay making us feel guilty. We did tip Staff that had looked after us and had the right work ethics, behaviours and personalities. 3. Food was OK but the restaurants were very busy and noisy but some of the staff were very good especially the night my wife celebrated her birthday. 4. The ship was very tired and dirty in some areas although in general to be expected for its age. The ship is due a full refit in February 2019. 5. We all agreed the evening entertainment was excellent with only two poor acts during the two weeks on board. Read Less
5 Helpful Votes
Sail Date: October 2018
We took this cruise from Shanghai to Tokyo on Oct, 2018. The cruise started out on a bad note. On the check in at the Shanghai port, passengers were made to wait in line out in the sun, with only a couple of portable toilets. This may ... Read More
We took this cruise from Shanghai to Tokyo on Oct, 2018. The cruise started out on a bad note. On the check in at the Shanghai port, passengers were made to wait in line out in the sun, with only a couple of portable toilets. This may be the fault of the Shanghai port or the Chinese immigration, but we certainly started off with a bad taste. The bad vibe continued once we were on the ship. On the safety drill we were told to go to the wrong gathering spot. This lack of or wrong information continued several times on board. The ship itself was old (this ship was going to be retrofitted soon). There was no self-operated laundry on board. On a 14 day cruise this is unacceptable. The worse part of this cruise was the food quality. It was just average, or sometimes below average. After about 10 days (with 3 days at sea), this became quite noticeable. Finally, when we disembarked at Yokohama, there was not enough taxis available. We waited at the taxi line for close to an hour, and finally gave up and walked to the subway station. A long line was still waiting when we left. Read Less
4 Helpful Votes
Sail Date: September 2018
This was a wonderful cruise and the perfect way for a coeliac to travel safely around Japan. The cruise was interrupted by two typhoons and the departure was delayed by a day and some ports were cancelled and replaced with new ports ... Read More
This was a wonderful cruise and the perfect way for a coeliac to travel safely around Japan. The cruise was interrupted by two typhoons and the departure was delayed by a day and some ports were cancelled and replaced with new ports visited. Celebrity refunded the first day of the cruise and alcohol package and paid for the extra nights accomadation in Yokohama due to the delay. The cruise began in Yokohama and it is a very pretty port and loads to do and see if arriving the day before the cruise. The Millennium was built in 2000 and compared to the Soltice you can see where celebrity has developed their fleet over the years. The reason for the 4 star is simply that the bar outside the Ocean View restaurant simply wasn’t big enough compared to the Soltice and the walking track on the 11 floor wasn’t as pleasant as the Soltice but these are minor issues. We had a wonderful time on the ship and enjoyed every minute. It was a very busy cruise with only three sea days and every other day we were in port. The highlights for me was Kobe with a day trip to Kyoto via bullet train then the golden pagoda. Nagasaki was a delightful small port and very easy to navigate as a solo visitor. Shimizu was also well worth the shore excursion, sadly didn’t see Mount Fuji due to cloud cover. Two stand out performances were the Japenese Drummers and Geisha performance. I was very appreciative that Celebrity offered these performances. Read Less
5 Helpful Votes
Sail Date: September 2018
This was my first cruise with Celebrity however I have traveled several times on other lines. I was expecting something else as i was told if I like the previous cruise i was on this was the next level - well i was greatly disappointed. ... Read More
This was my first cruise with Celebrity however I have traveled several times on other lines. I was expecting something else as i was told if I like the previous cruise i was on this was the next level - well i was greatly disappointed. The staff - sure there was about 4-5 that i would say went above and beyond - the rest couldn't give a dam, in fact in one bar when my choice of drink ran out (on the first day) after requesting they get another bottle as there was more than enough in other bars - was told maybe i should drink in the other bar!!! The food in the dinning room was average to say the least and the servings sparse, we actually had to ask for a plate of vegetables on the side to get a "complete" meal. Don't ask for wine with your meal as by the time you have eaten maybe - just maybe it would turn up. The continuous gouging for money was sickening, i purchased a drink package that i thought would pretty much cover me but in fact it was very very basic. The whole first 2 days all the staff wanted to do was upgrade me (for $14 a day) to the better package. I will point out the price i paid was just slightly more than the drink package i had on the Princess line of which pretty much the whole bar was available to now not even being able to order a Martini on the Millennium without out paying additional. The room steward must of existed as our room was made everyday but god knows who he was, past experiences they did nothing but fall all over you to ensure a nice tip at the end of the cruise. Look it was ok, but if you want great service, a touch of decadence and to feel like they actually want to look after you i would suggest you look at other lines, i certainly wont be in a hurry to travel with them again. Read Less
3 Helpful Votes
Sail Date: August 2018
I went with Celebrity to Alaska before with my mom, about a decade ago. It was great. I decided to go back with my mother-in-law, and it's not great. Some elements of the cruise are just wonderful. But there is SO MUCH wrong ... Read More
I went with Celebrity to Alaska before with my mom, about a decade ago. It was great. I decided to go back with my mother-in-law, and it's not great. Some elements of the cruise are just wonderful. But there is SO MUCH wrong that I really can't give it a better review. The wonderful: Some of the staff. The problem is that it's only SOME of the staff. On multiple occasions, I had a problem, would take it to a staff member, would be told that it would be handled, and then it wouldn't be. In general, the people who are working for tips and little else (waiter, room service, like that) are good to very good. Everyone else is doing an absolute minimum. Their goal is to get you to go away believing (generally incorrectly) that your problem is solved. Alaska, of course, is beyond gorgeous. The bad: Most of the staff. The food is mediocre at best. In the dining room, it's pretty good. But in the cafe, which is where you will be eating most of your meals, not so much. I have a daughter going to Carleton and she says the food is totally on a par with the dorm food there. My son went to Wesleyan and said the cafeteria food at Wesleyan was better than the food on the ship. There is a jogging track, which is good. Unfortunately, they allow guests to smoke on it, which is not so good. They do have a smoking policy that precludes smoking cigars or pipes on the jogging track, but they do not enforce it even if you ask. The online checkin procedure was beyond awful. I eventually simply gave up and asked my travel agent to do it. (My travel agent is good, so he did. Thanks, David!) The extent to which Celebrity nickel and dimes you at every opportunity is amazing. There's a bottle of water in your room, but they'll charge you $5 to drink it. (They don't advertise the charge.) There is a laundry bag in your room. You can participate in the "laundry bag challenge" and put as much laundry in it as you can, and they'll wash it all for you. For $50!! Probably cheaper to just buy new clothes. We booked all of our expeditions directly with the expedition operators, saving hundreds. The cabin is in horrible need of a refit. There were a total of three outlets available, which makes simply no sense in today's connected society. Some of the overhead fixtures were cracked. They've clearly been trying hard to keep things in good shape, but it's simply been too long. The cabins all need to be redone. The "Celebrity XCelerate" internet is a joke. Pings in excess of 500ms. Bandwidth down varies between 1Mbs and 8MBs. Up is about 250Kbs. If this is the super fast version, I dread to think about what the slow version was like. And it's REALLY expensive. Do yourself a favor and don't order it for multiple devices; it's easy to share between multiple devices. We had a decent cell signal about half the time. The shows were good to very good for a cruise ship. Much better than community theater, much worse than you'd find in (say) Vegas or Portland. And obviously not even in the same class as you'd get in NYC, LA or London. Read Less
4 Helpful Votes
Sail Date: July 2018
My son chose this cruise for me and two grandchildren because of his schedule; otherwise would have chosen Disney or Princess, more kid-oriented. Very good food with lots of choices, either buffet, which kids usually preferred, or waiter ... Read More
My son chose this cruise for me and two grandchildren because of his schedule; otherwise would have chosen Disney or Princess, more kid-oriented. Very good food with lots of choices, either buffet, which kids usually preferred, or waiter service, food excellent but long wait time, however next to ocean view window. Nice swimming pools kids liked and outdoor film showing, hot tubs not hot enough by our Asian standards. Enjoyable Broadway-quality performances, and chamber music and well as loud pop music. Very lucky week of warm California-like weather. However, I think the notification system for activities could be much better than just the daily newsletter, which was hard to read and cluttered with diamond ads. How about some modern technology, i.e. screens near the elevators? Also some videos and maps of where we are going, the geology, and why? Finally found a map and one screen, several days in, but missed most activities. Nature program by very knowledgeable Mickey was good, but too short, not enough pictures, and only presented once a day about half an hour -- overall, hardly any information or education about Alaska, its animals and people, its geography, which is supposed to be the main point of the tour. By contrast, I got very irritated with the continual pushing of diamonds both on ship and at tourist stops -- a large portion of a deck occupied with shops for luxury items, esp. diamonds. Large casino area. But no place on ship to buy needed toiletries, like Listerine, sanitary pads, hair ties, toothbrush -- and overpriced and rare at tourist ports, too. Painful lack. Millenium prices for shore activities also seemed inflated, like $100-$300 a pop, but I couldn't compare with local prices. Gotta expect spending another $1000 a person for the shore activities, which I would have thought would be included or not inflated. Note also, the fresh crab at eateries on land was much better than the crab dinner offered on the cruise for $35, but lines were long and prices even higher. The tours of the inner workings of the cruise ship were very interesting, to my surprise; too bad additional charge. Kids liked meeting the captain. Excellent report by the environmental engineer, how water for the ship all comes from the ocean water filtered, distilled, and/or reverse osmosis (tastes better than the Evian water in plastic bottles). And waste carefully managed and discharged, if at all, in controlled way biological only and shredded into the ocean. Passenger max of 2200, to staff of over 900. Greatest number in food service. It would be handy if not everything on board except food required additional payment, e.g. even charge for drinking water bottles -- kids had a meltdown when the arcade machine was out of order and would not change cash into play tokens. It was fixed by evening, but not before much grief. Impossible to deprive modern kids of their electronic fix! Read Less
7 Helpful Votes
Sail Date: June 2018
We travelled with 3 seniors in their 70s, my 46 year old daughter and her 14 and 12 year old kids. We had an outstanding experience. The staff was very helpful and always had a smile . Our cabin steward Cliff was a genie. We rarely saw him ... Read More
We travelled with 3 seniors in their 70s, my 46 year old daughter and her 14 and 12 year old kids. We had an outstanding experience. The staff was very helpful and always had a smile . Our cabin steward Cliff was a genie. We rarely saw him but even if we left our cabin for a few minutes, we returned to find things tidied up and our bedspread perfectly smoothed. We went to the entertainment 5 nights and each show we saw was well worth a $50.00 ticket. (though of course we didn't have to pay). We ate breakfast and or lunch in the Oceanside grill and found the food good with lots of variety. At peak times it was a little dicey finding a table. We ate dinner in the Metropolitan Restaurant which was an exceptional 4 star experience. We had the same table every night next to a window. Our waiter Arun from India was very attentive and helpful as was his assistant Nelson. There was an excellent variety and very well prepared appetizers, entrees and desserts. I really miss the wonderful food and their attentive service. We saved a little money by getting an inside cabin which worked fine for sleeping, showering and storing our purchases. There was plenty of chairs and lounging areas to sit out on various decks and watch the beautiful scenery. It was great that there was plenty for the teenagers to do. They particularly enjoyed the pool, hot tubs, playing ping pong and the disco. I went to the "silent disco" with them which was a unique experience that I enjoyed. We took 3 of the excursions (the Skagway train, the whale watching trip and misty fiords) which weren't misty because it was 75 out. I've been on other cruises and my only concern going in was the size of the ship. I was pleasantly surprised that it didn't seem crowded and was very comfortable. Celebrity staff were all very helpful and I'm looking forward to using Celebrity to see the Caribbean. Read Less
3 Helpful Votes
Sail Date: June 2018
We are avid cruisers, and always cruise Celebrity, but haven’t been able to cruise in months due to some health issues. So, we were excited and looking forward to this Alaska cruise on Celebrity millennium. We found the ship to be in ... Read More
We are avid cruisers, and always cruise Celebrity, but haven’t been able to cruise in months due to some health issues. So, we were excited and looking forward to this Alaska cruise on Celebrity millennium. We found the ship to be in wonderful shape and the crew to be some of the friendliest that we have encountered. Every need was met and anticipated. We were in a Royal Suite, since there are three of us and we all felt we were “royally treated:! We varied our meals between Luminae and Tuscan. Luminae offered great food and service throughout the trip. We enjoyed Tuscan and our server Oleena. She took such great care of us and planned the arrival of each course to meet our dining needs. Tuscan has a validity of food to chose from so we could vary our menu throughout the cruise. We also use Cafe El Bacio each day and enjoyed the service and coffee. David always had a smile and light conversation to be sure we were enjoying out cruise. Our daughter used the fitness faculty mainly in the afternoon to miss the crowds. Enjoyed the Martini bar on several of the nights prior to dinner. Great place to meet and chat with folks from around the world. The entertainment was some of the best we had seen. Productions shows were awesome and the entertainer Ashley Amber was a crowd favorite! Did three excursions from the Celebrity desk and found each of them to be well executed. Saw lots of whales, seals, eagles, etc. The ship’s trip into Hubbard Galcier was outstanding thanks to our great captain. Would travel on this ship and with this crew anytime and would highly recommend!!! Read Less
3 Helpful Votes
Sail Date: June 2018
We chose this ship because of the itinerary and because we were traveling with our adult children and grandchildren. We felt the dress code was appropriate for our older teens and young 20 somethings, and it worked out well. Although the ... Read More
We chose this ship because of the itinerary and because we were traveling with our adult children and grandchildren. We felt the dress code was appropriate for our older teens and young 20 somethings, and it worked out well. Although the ship is older, it was pretty well maintained and was clean. We had booked three balcony cabins and four inside rooms, all in the same area. The rooms were fine although we were disappointed to find that we could not open the panels between the balconies. We all had the same room steward, Ahmed, and he was terrific! We ate in the buffet the first night and in the Dining Room the second night. All of us preferred the selections in the Dining Room. We had reservations two nights, but found the maitre'd was able to accomodate us pretty quickly if we went early on the nights we did not have reservations. Service was very good with few exceptions. ( One night the waitress for one table told the boys they could not order more than one entree. While the portions are perfect for us older folks, our young men are big eaters!) We booked the Float Plane excursion off the ship in Ketikan, but the rest of the cruise, we privately booked vans for all 14 of us and it worked out well. This was our second cruise to Alaska, but our first time to Icy Straits. It was nicely done, but there is really not much to see/do. Some of our group walked to the nearby town of Hoonah and enjoyed their jaunt. The captain did a great job of showing us Hubbard Glacier and we were sad to leave. We have been on over 20 cruises; this was our second on Celebrity and was very definitely better than the first. I can recommend the Millenium for Alaska. Read Less
4 Helpful Votes
Sail Date: June 2018
This was a family trip and 4 of the 5 of us had never been on a cruise before. It was a wonderful first time experience. The service was everything we expected and more. My brother in law was severely injured a couple of weeks before ... Read More
This was a family trip and 4 of the 5 of us had never been on a cruise before. It was a wonderful first time experience. The service was everything we expected and more. My brother in law was severely injured a couple of weeks before and required a wheelchair for the trip. The staff was always more than willing to help and always with a smile. Our rooms were always spotless. Our room steward was friendly, very helpful and very efficient. We had seen some comments about the ship being old and worn but we didn't find it to be in bad shape and the crew was constantly working on cleaning, painting, maintaining, etc. We had an ocean view cabin and found it to be comfy and had plenty of room. My favorite spot was sitting in the window!! We found the food and the service in the main dining room to be excellent. There were plenty of options to please everyone. The buffet was not as impressive as we thought it might be (but then we are big fans of Vegas buffets so that is hard to beat!). Breakfast was much better in the main dining room than the buffet but we found the buffet was good for lunch or a late night snack. All ports in Alaska were beautiful of course! We booked our excursions through Celebrity and enjoyed all of them very much. I would particularly recommend the Helicopter and dog sledding on Norris Glacier and the Salmon Bake at Gold Creek in Juneau. Both were AMAZING! Both embarkation and disembarkation went very smoothly with the exception of one misplaced bag which they found and got to the airport before our flight left. As for Vancouver.... whereas it was clean and friendly I think the best thing about it was that it was where we got on the ship! It is much prettier from a distance as you sail away than it is up close and we didn't find much of interest to do in the day and a half we were there prior to sailing. Most of the entertainment was excellent with the exception of the comedian who was really not funny. We booked our next cruise 3 days into this one!! Booked a sister ship with the same set up and even booked the exact same room we had this time! We might be hooked!! Read Less
4 Helpful Votes
Sail Date: June 2018
We chose this cruise because of its itinerary, activities, and dress code. We were taking our three adult children and spouses, and seven grandsons and felt this ship matched their needs. We booked fhree inside cabins across from four ... Read More
We chose this cruise because of its itinerary, activities, and dress code. We were taking our three adult children and spouses, and seven grandsons and felt this ship matched their needs. We booked fhree inside cabins across from four balcony cabins and this worked out very well. The cabin steward for all of us, Ahmed, was absolutely wonderful. Cabins were a bit smaller than we have experienced on other lines ( only a love seat not a sofa), but there was adequate storage and hanging space. The refrigerator was small and filled with their products for sale. The bathroom was fine with a larger shower than usual on cruise ships. The ship is getting older, but we found it to be very clean. The Oceanview Cafe was fine for breakfast and lunch although there were times it was hard to find a table; pizza was very good. The Cafe was a disappointment at dinner time and we ended up eating dinner in the Dining Room most nights. The cafe is sprawling and it does take time to find everything. Dining room staff were very good with one exception; on one evening our grandsons (ages 18-25) were told they could only have one entree. While the portions are very adequate for us "old folks", they were not nearly enough for the boys. The problem was quickly resolved by another waiter. I did not like having to weave my way through the casino to get from one end of the ship to the other. The setup includes chairs that intrude upon the walking space. The photographers were not the best and our $25.00 photos were of poor quality. Read Less
3 Helpful Votes
Sail Date: April 2018
Prior to the cruise, we spent several days in Tokyo and Kyoto. We found very spacious hotel rooms for three adults at convenient locations. (Hotel the M Innsomnia Akasaka in Tokyo and Vessel Hotel Campana Kyoto Gojo in Kyoto) ... Read More
Prior to the cruise, we spent several days in Tokyo and Kyoto. We found very spacious hotel rooms for three adults at convenient locations. (Hotel the M Innsomnia Akasaka in Tokyo and Vessel Hotel Campana Kyoto Gojo in Kyoto) Since we had a lot of luggage, we hired MK Taxi to take us to Osanbashi Pier for approximately 17,000 JPY, for a 45 minute trip. Embarkation was fairly quick and smooth and our room which was midship on deck 8 was adequate but a bit crowded for all of us. Chic Nights occurred on the second, sixth and thirteenth nights. Weather conditions were very pleasant (7-19 C) throughout the cruise with relatively calm seas; except for one occasion when 15 foot swells prevailed for several hours. The food in the MDR and Oceanview Cafe was very good with themed choices at the buffet on different days (Asian, Mexican, etc). We only ate at Sushi on Five speciality restaurant, but after enjoying authentic Japanese food in Japan, this restaurant food fell short in smany ways. Crossing the International Date Line was an interesting experience in that wince we were travelling eastward, we celebrated May 4th twice! The staff on the Millennium were friendly and attentive to our needs at all times! Port of Aomori: The ship docked at Shin Chuo Wharf (2-14, Yasukata, Aomori city). This pier is within easy walking distance to the downtown area and to tourist attractions such as ASPAM, A-Factory and Nebuta Museum. We had reserved a private taxi (Naricho Taxi) to pick us up at the pier to take us to Hirosaki Park. We were fortunate to have their one and only English-speaking staff to be our driver and guide to view the gorgeous display of cherry blossoms at one of the best viewing spots in Japan! So beauftiful! A bonus, was that the Cherrry Blossom Festival was on that weekend as well. Port of Hakodate: The ship docked at Minato-cho Wharf (Minatocho, 2 Chome, 14-53). The Port Authorities provided a free shuttle bus service from the pier to Hakodate Station (20 minute trip). I believe there was a different shuttle to the Goryokaku area as well. From Hakodate Station, we visited the Morning Market and the Red Brick Warehouses, before having lunch at Ryotei Fumoto (9-7 Horaicho), a Michelin star restaurant. It was a memorable experience of a high quality kaiseki meal at a reasonable price.(3564 - 20,000 JPY) Each course was so fresh and exquisitely plated! Port of Muroran: The ship docked at Sakimori Dock. This pier was far from ahy walkable tourist destination, so we took advantage of the hop on hop off bus service that was waiting at the pier. (tickets cost 1000 JPY per person). The loop went to all the 6 major points of interest in Muroran with an excellant map and bus time schedule. Buses arrived or departed at 10 minute intervals. Stops included shopping centers, Bolta Factory, Cape Chikyu, Downtown, hotsprings, aquarium etc.) Port of Petropavlovsk: We anchored in Avacha Bay with its awesome panoramic view of snow-capped mountains and white foothills. Passengers had to be tendered in after clearing the immigration process. It was such a lengthy endeavor that some passengers couldn't leave the ship until mid afternoon! Read Less
6 Helpful Votes
Sail Date: April 2018
Celebrity is one of our favourite cruise lines. The staff are always friendly and so helpful. The facilities on board are all good. Our cabin was as expected. The captain is one of the best we have experienced on all the cruise lines. The ... Read More
Celebrity is one of our favourite cruise lines. The staff are always friendly and so helpful. The facilities on board are all good. Our cabin was as expected. The captain is one of the best we have experienced on all the cruise lines. The entertainment team were excellent especially Paul the cruise director, who was a very talented performer in his own right. We ate breakfast and lunch mostly in the Ocean View which always had a good selection of food. The areas were always kept clear and it was never too difficult to find a table. The Main restaurant on deck 4 for the select dining was easy to use. The staff were well organised if the restaurant was busy we had a beeper to call us to the restaurant when they were ready for us. Once or twice we had to request the food to be a little warmer but the staff were very obliging. Melwin the somellier was excellent, remembering our favourite wines and was very attentive. Anwari was one of our favourite waiters too. My husband booked the Tuscan grill for my birthday but it was very disappointing. The food was served cold. Considering there were only 20 people in the restaurant the service and food should have been far better. Although the staff replaced the meals it took the edge off our celebrations. Due to this we would not bother again and would not recommend the restaurant. It was well overpriced for what we had, The ports and shore excursions were good. Travelling with friends on this occasion made it a very memorable cruise Read Less
Celebrity Millennium Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.5 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 3.6
Service 5.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.1

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