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1 Helpful Vote
Sail Date: June 2018
My husband and I both enjoyed the itinerary on this cruise , which was a factor in booking this particular cruise. However some on board experiences fell short of expectation. . The dress code was not enforced which was irritating with ... Read More
My husband and I both enjoyed the itinerary on this cruise , which was a factor in booking this particular cruise. However some on board experiences fell short of expectation. . The dress code was not enforced which was irritating with some guests wandering around in beachwear with drink in hand on chic night . This is not acceptable. Guests have taken the time to dress up .. who wants to stand next some person in shorts In the Martimj bar ? ... The food some evenings in Luminae restaurant was inedible ( my opinion) , not enough choice on menu . Entertainment in the theatre was amateur. Nightclub was never busy with dreadful karaoke possibly putting guests off going there . Despite the above criticism we always cruise with Celebrity , we find the on board staff excellent always friendly and helpful . Our next cruise booked is on the Edge , looking forward to that experience. Read Less
3 Helpful Votes
Sail Date: September 2017
Had a great cruise , we were on deck 2 in an outside cabin which was spacious and had plenty of storage.Got a kettle and tea,coffee from the steward and no extra cost .We did not use the restaurant much as it was set dining time and we ... Read More
Had a great cruise , we were on deck 2 in an outside cabin which was spacious and had plenty of storage.Got a kettle and tea,coffee from the steward and no extra cost .We did not use the restaurant much as it was set dining time and we liked to dine early then go and watch the show ,the time spend dining could take over 1:30 hrs. Food in the buffet was all fresh and good choice , tea,coffee all day and good choice of ice cream also all day . The entertainment was varied and all very professional. We did not take the drink package as only like a glass of wine with our meal but at over $23 for 2 half glasses thought it a bit expensive. Did not take any of the shore excursions as also thought them to be expensive.Even the shuttle into town was overpriced as you could walk into most of them or use the public transport .Staff were all very hard working and friendly. Venice, we got €20 all day pass for the vapareto,went to lido ,murano,and Burano which has lovely bright coloured houses also got off at Torcello. Revenna port has nice shops and museums including Dantes tomb,shuttle from ship $15 .which you have to use as too far from town. Dubrovnik, ship shuttle is $15 but the local bus is only 15 krona you can also walk takes about an hour but it's uphill . Kotor , tender , nice town , you can walk up to old church then further up to fort , €3 , well worth the climb for the great views . Cantania , you can walk into town , busy fish market and again plenty of churches . Ibiza , nice promenade walk 40mins or $8 for shuttle . Valencia, ship shuttle is $10 but there is a local free shuttle to the port entrance and then 2min walk to local bus stop to town , number 4 , €1:50 . Read Less
1 Helpful Vote
Sail Date: October 2016
We wanted a cruise which gave us a variety of ports to visit. However, the planning of the ports in terms of scheduling was very poor. We should not have not visited Cadiz at 1 pm on a Sunday afternoon, There was nothing to do as ... Read More
We wanted a cruise which gave us a variety of ports to visit. However, the planning of the ports in terms of scheduling was very poor. We should not have not visited Cadiz at 1 pm on a Sunday afternoon, There was nothing to do as everything including churches were closed. We could have skipped Ibiza and had an extra day in Barcelona. Docking was not convenient at almost all the ports since shuttles had to be arranged to get us into town. And to add insult to injury, we had to pay anywhere from $3 Euros to 15 US dollars per person. We do not understand why we had to pay for their lousy docking locations. Meet and Greet was a complete waste of time and scheduled inconveniently on the first night. There was no Captain or officers greeting us and no appetizers, snacks, raffles or little giveaways as with other ships. Also, they showcase "The Lawn" which in my opinion is a complete waste and a gimmicks to make money. Bring back mini golf and shuffleboard. And, the shows were mostly boring including 2 of 3 production shows (The Pearl was the exception). On the plus side we enjoyed the food at both the buffet and dining room. We also like the trivia and games hosted by Patrick and Crystal (two wonderful people), who were the only two members of the Activities staff. I am sure if there was a larger staff, there would have been more variety of things to do instead of shopping and art auctions which Celebrity considers activities,but we don't. Overall, the crew was very polite, courteous and very helpful. They made the cruise worthwhile and enjoyable. Despite the shortcomings mentioned we would travel with Celebrity again. Read Less
4 Helpful Votes
Sail Date: September 2016
Only reasons we didn't give it 5-star treatment was the annoying upselling of meal and drinks packages. Also really shocked when we were told "your cabin grade doesn't entitle you to shower gel" just a piece of white ... Read More
Only reasons we didn't give it 5-star treatment was the annoying upselling of meal and drinks packages. Also really shocked when we were told "your cabin grade doesn't entitle you to shower gel" just a piece of white soap. We did have a balcony! So find room for personal toiletries if you have delicate skin. We would still recommend the ship but warn that if you are a bit of a gourmet you had better save up to pay the extra in the special restaurants which were on the expensive side. Generally the basic food was more than adequate and the buffet choice and quality was particularly good. Even a choice of bacon or crispy bacon. Some confusion in evening restaurant when menu only offered starters and main course. Fortunately our table companions had been on the Eclpse before and we soon got the hang of ordering two starters (eg soup plus seafood etc) then the entree. The choice was quite limited but well cooked and presented. Desserts ok and you can always ask for extra cheese plate.Classic drinks package was generally excellent but do train you waiter to give you the wine you find most palatable. If you are feeling brave ask him to let you have a tasting on the first night, and then stick to the one you like best. He will soon get the idea. And they are really nice guys. Read Less
2 Helpful Votes
Sail Date: September 2016
We really wanted to see some new ports of call. Croatia, Montenegro and Malta seemed to fit. The ports lived up to the expectations. Weather was beautiful as were the sights and the people. Some cities in Croatia are not right by the ... Read More
We really wanted to see some new ports of call. Croatia, Montenegro and Malta seemed to fit. The ports lived up to the expectations. Weather was beautiful as were the sights and the people. Some cities in Croatia are not right by the ports, but shuttle buses or ferries ran regularly and were never full so this was not a problem. Embarkation and disembarkation went quickly and smoothly. The service was wonderful and all crew members were friendly. Dining in the ocean view can get busy during days at sea. Tables fill up quickly leaving some to circle the dining room. Food in Ocean View is good for a buffet. We found the food lacking in the main dining room...fish was mushy and fishy tasting, veal salty and steaks tough. Not as good as on previous celebrity cruises. We were in cabin 7084. View to the left is partially blocked. There was also a slight sewage smell in the bathroom. One morning as we walked down the hallway this smell was very strong. Not a way to start the day, but the smell was gone by afternoon. We had sailed on the Constellation several years ago when she was in better shape. Ship is showing its age in all common rooms. Pool in the solarium had paint chipping and chairs need new cushions. The entertainment was good most nights. Our friends loved the trivia games. Great cruise, but might pick a different ship until they update her. Read Less
5 Helpful Votes
Sail Date: September 2016
Overeview: Based on our positive past experiences with Celebrity, on the cruise destinations that included Italy, Greece, Israel, Turkey and Malta, and on the attractive price including paid gratuities and a beverage package, we chose this ... Read More
Overeview: Based on our positive past experiences with Celebrity, on the cruise destinations that included Italy, Greece, Israel, Turkey and Malta, and on the attractive price including paid gratuities and a beverage package, we chose this cruise. Our two-week Mediterranean cruise on the Celebrity Silhouette from Rome generally was another good experience for us with Celebrity, although there were a few glitches and weak spots. Visiting Israel (a total of three nights) was a highlight of this cruise. About Us: We are a couple over 60 from Asheville, North Carolina. I am a former newspaper editor and currently am a writer who has authored more than 20 books on travel, retirement and other subjects. My wife is an attorney. We are occasional cruisers, having been on a total of seven or eight cruises over the years. This is my third Celebrity cruise, my wife’s second. We also have been on Royal Caribbean, Silver Sea, Norwegian and other lines. Itinerary: Rome (Civitavecchia); Naples; 2 sea days; Tel Aviv/Jerusalem (Ashdod), Israel for 2 nights; Haifa, Israel; sea day; Santorini, Greece; Ephesus (Kusadasi), Turkey; Athens (Piraeus), Greece; sea day; Malta; sea day; Rome (Civitavecchia). The Ship: Silhouette is a Solstice-class ship, the fourth of five ships in this class delivered to Celebrity. It made its maiden voyage in late 2011.The Silhouette is 1,047 feet in length (about one-fifth of a mile) and can carry almost 2,900 passengers with a crew of 1,500. The captain and many senior officers are Greek, and the crew serving passengers is predominantly from Eastern Europe, South Asia, Southeast Asia and South America. I believe this ship is due to be dry-docked this year for refurbishment. While Celebrity maintains all its ships extraordinarily well, and the Silhouette still looks good, it no longer has that “new ship” feel. If you look closely, you may see a little wear and tear around the edges, mostly in small things such as tiny holes in cabin curtains, thin, worn towels or perhaps a chair that had held a lot of behinds. Getting to and from the Port: This cruise is billed as departing and arriving from Rome. However, Rome’s seaport is Civitavecchia, a town of little visitor interest about 50 miles northwest of Rome. From Rome to Civitavecchia is about 1½ to 2 hours by road, depending on traffic. Celebrity provides transfers to and from Rome to Civitavecchia at a cost of US$75 per person each way. We spent three nights in Rome before the cruise at the Rome Cavalieri Waldorf Astoria (excellent!) and so took a taxi on our own from the hotel to the port. The taxi fare was 155 euros, so we didn’t save any money, and as the taxi driver turned out not to be very familiar with the port we were dropped at the wrong place and had to take two shuttles (free) to the ship. On our return we used Celebrity’s shuttle service, a comfortable 40-seat bus with a helpful Celebrity staffer acting as a guide. We were staying additional days in Rome after the cruise at the Hotel Indigo Rome-St. George (also excellent, with a great location), so we got off the bus at the Roma Ostiense train station where our Celebrity guide got a taxi for us. I recommend using the Celebrity service for transfers. Embarkation and Disembarkation: Except for the goof in being dropped at the wrong place by our taxi driver, embarkation was fairly quick and easy. At a little after noon, there was a short line, but it took only a few minutes to leave our luggage and board the ship, where the Oceanview Café was serving lunch. Two weeks later, disembarkation was also easy and painless. The only negative was that all passengers had to be out of their cabins early, by 7 am. We joined other Concierge class passengers waiting in the Tuscan Grill (coffee and pastries were available) until a little after 9 am, when we moved quickly to the waiting bus. We were among the last passengers off the ship, as we did not have a same-day flight out of Rome. Overall, embarkation/disembarkation on this cruise was a breeze, compared to our last Celebrity cruise from Fort Lauderdale, where there were huge crowds coming and going. Our Cabin: We were in cabin 1025 on Deck 10, Sky Deck. This Concierge-level cabin is far forward and perhaps 150 feet from the forward elevators. This would not be our top choice for Concierge class accommodations – we like being closer to the elevators and more amidships – but it was what was available at our price point and was fine. Our cabin was pretty much a standard Solstice-class room, with veranda, a queen bed (next to the veranda, a configuration we prefer), sofa and small bathroom with a shower, no tub. There was plenty of closet space and storage. The cabin was in very good condition, although it has seen a lot of guests since the Silhouette was launched in 2011. We were not always completely happy with our room steward. It was mostly small things, such as failing to bring our laundry back in a timely way, forgetting to serve us canapés or sparkling wine as requested or accidentally leaving our door open. At one point, our regular steward was replaced by someone else, so there may have been something going on with this particular person. It was no big deal, but it was a contrast to the excellent room stewards we have almost always had on previous cruises. Passenger Profile: Anecdotally, I’d say the typical passenger on this two-week cruise was early 60s in age, retired, moderately affluent and an experienced cruiser who has been on Celebrity ships before. Some outliers were in their 30s and 40s, and a few in their 20s. There were a small number of families traveling with children. Probably a little more than one-half of the passengers were from the U.S., with lots of Brits and people from Western Europe, some from Canada and Australia, and a mix of others including Chinese, Indians and South Americans. Weather: September-October is an ideal time for a Mediterranean cruise. You miss the hot summer weather and cold or rainy winter weather. All of our sea days and shore stops had excellent weather. It was sunny, with no rain except one or two brief showers, and daytime temps were generally in the low 70s F/22-23 C. Dining: We had most of our dinners in the main dining room, Grand Cuvée. On this cruise we chose not to spring for the specialty dining. We ate at most of the same specialty restaurants on a previous cruise on the Equinox, and while the restaurants offer a nice change of pace, especially on longer cruises, but we did not find them exceptional. Other passengers said they especially liked the Tuscan Grill, but I don’t like to pay extra for the restaurant and then have to pay another surcharge to order a steak. For that money, I could eat a great steak at Ruth’s Chris! We found the food at Grand Cuvée good but not excellent. We always enjoy the classics such as escargot, Caesar salad and crème brûlée. However, some other dishes were disappointing. That especially goes for the beef, except for the prime rib, which was delicious and perfectly prepared -- I had it on two nights. Dining room service, as expected on Celebrity, was superb. We had “Celebrity Select” dining, which means you can come to the main restaurant at any time from 5:45 to 9:30. On two or three nights, we had to wait 10 or 15 minutes (the maître d’ gives you a pager), but that was no problem. We usually had a light lunch at the Oceanview Café and on a number of mornings had breakfast there. This venue was often quite busy, but the food was plentiful and pretty good at lunch and at breakfast. We ate dinner there one night, and it was a dismal, depressing experience. On our last Celebrity cruise a couple of years ago, to Central and northern South America, we enjoyed having breakfast on the veranda of our cabin. On this trip, though, room service breakfasts were hit and miss. On several days, our orders were totally mixed up (a telephone discussion with a room service manager fixed this issue). Sometimes the food wasn’t as hot as it should be. In every case the breakfast pastries and breads were of poor quality. The Silhouette needs to improve its pastry department. Someone needs to tell the pastry chef that croissants are supposed to be flaky! I finally decided on the Café al Bacio for my breakfasts. I usually had cappuccino or caffè latte -- specialty coffees here were around US$5 but they were included in our beverage package -- and a donut. The ship served Lavazza coffee exclusively. Lavazza is a large Italian coffee company. It’s not bad, but it doesn’t match the coffees you get at specialty coffee shops in the U.S. or Europe. I’d like to see Celebrity raise the bar on its coffee service. On several days I enjoyed an afternoon cheeseburger, fries and a Peroni Nastro Azzurro at the Mast Grill near the outdoor pool. Killer fries! Bars: We got the Classic beverage package when we booked with “Pick Two” (our other pick was included gratuities, though we tipped our room steward, maître d’ and bartenders a little extra) and upgraded to the Premium beverage package. This is a small extravagance, and, yes, it does encourage you to drink more, but it’s nice to be able to get almost any cocktail without paying extra or being told you can’t get the martini you want. Celebrity’s policy on this seems to vary. At some bars we saw other passengers without a Premium package being told they could pay the difference for the upgraded cocktail, but at other bars Classic beverage package guests couldn’t get any specialty drink without paying the full US$13 or whatever the price. With the Premium package, you get all the Classic package brands plus premium brands such as Grey Goose vodka, Bombay Sapphire gin and Johnny Walker Black Scotch. The premium package also gets you unlimited soft drinks, water and specialty coffees (but only one at a time). It covers most wines by the glass. There are a few super premium liquors and expensive wines that aren’t included with the Premium package. It does get to be a nuisance to have to show your card every time you want to order a drink. On a Silver Sea Alaska cruise last summer, we enjoyed having drinks without having to show a card or sign a chit. I predict that eventually lines like Celebrity will go to an all-inclusive system for drinks. My favorite bar remains the Martini Bar, or Ice Bar as I always call it, on Deck 4 near the Grand Cuvée. The bartenders are friendly, the drinks are strong, and I enjoy the ice shelf around the bar and watching the bartenders juggle bottles and drinks. On the other hand, my wife loved the World Class Bar, which replaced the Molecular Bar on Deck 5. The bartenders at the World Class Bar (that’s a terrible name for it, by the way) are skilled, and the drinks are interesting and creative. I also enjoyed the Passport Bar on Deck 3, near the service desks. It was always quiet and a good place to sip a G&T and read a book. The Sky Bar, far forward on Deck 14, ought to be a good concept, with views of the sea over the bow of the ship, but it didn’t cut it for me. It was often closed for private functions and when it opened in the evening it was too dark to see the sea. Library: You can tell a good deal about a cruise ship and its passengers by its library. Celebrity Silhouette has an attractive two-level library. The library has perhaps a thousand volumes (I didn't count), heavy on popular best-selling "beach reading novels." The non-fiction section had a lot of business books and few biographies or books on history. There was not a section on the Mediterranean or the countries we were visiting. Many, many books are mislabeled -- novels are labeled and filed as non-fiction, and non-fiction books are put in the fiction category. About 95% of the books were in English. One oddity: There were three copies of Nietzsche's Thus Spoke Zarathustra, apparently unread. Shore Excursions: We used Celebrity’s shore excursions in Naples, Tel Aviv/Jerusalem, Ephesus, Santorini and Athens. We did Valletta, Malta, on our own and did not get off the ship at Haifa, Israel, as we were tired out by long, strenuous excursions on two previous days. Celebrity’s contract tour company guides were all very good – friendly, knowledgeable and professional. However, all of the tours suffered from the usual disadvantages of many cruise tours – they try to pack in too much in too brief a time, and they often require you to spend time at their “preferred” shops. Enough, already! When are cruise lines going to realize that many passengers don’t want to shop for jewelry or Turkish carpets?! Our favorite ship’s excursions were probably a 5½-hour tour of Jaffa and Tel Aviv ($116 per person) and a 10-hour tour of Jerusalem and Bethlehem ($130 per person). The ship’s excursion we liked least was a four-hour tour of Athens and Plaka ($60 per person). If we go on another Celebrity cruise, which we probably will, especially if Celebrity introduces a new ship or two, we’ll do fewer Celebrity excursions and do more on our own. Entertainment: We went to a few shows in the Silhouette theater. I don’t expect much from cruise ship entertainment, and my expectations were met on Silhouette. Internet: I bought the Accelerate internet package for one person (around US$250 after discounts, as I recall), which permits unlimited internet usage via satellite for any number of devices (laptop, smartphone, tablet, etc.) but only one at a time. I was pleased with this package. Speed was fast enough to stream Netflix. Cruise Cost: We paid slightly over US$4,000 for the Concierge class sailing for the two of us. This included a Classic beverage package and shipboard gratuities for each of us. With upgrade to Premium beverage packages, internet service, shore excursions, laundry, additional tips and miscellaneous, our total cost for the 14-night/15-day cruise was about US$5,800. That doesn’t include airfare from Charlotte, NC, to Rome (we used American Airlines frequent flier miles to book business class air) or hotels in Rome and London before and after the cruise (four of the six nights were booked with Hilton and IHG frequent stayer miles). Hits and Misses: Here is what we liked about this Celebrity cruise and what didn’t quite meet our expectations. HITS: • Value: We feel this 14-night cruise offered excellent value for our money. The Concierge level cruise cost about $430 a night total for the two of us, including everything from food to booze to laundry to tours to tips. We’d pay that much or more just for a four-star hotel room in a major European city. • Celebrity Staffers: Celebrity does a great job with its employee training. Virtually every Celebrity officer, crewmember or hospitality employee we encountered had a smile, a friendly greeting and tried to be helpful. • Ports: This cruise offered a good mix of ports. Our favorite stops were Ashdod for Tel Aviv and Jerusalem and Santorini, Greece. • Bars: We loved the World Class Bar and Martini Bar. Yahoo! MISSES: • Dining: Dining on Silhouette was fine. It just wasn’t exceptional. Perhaps if we had opted for the specialty restaurants for four or five nights we would have had a better overall experience. • In-Room Breakfasts: We love having breakfast on the verandah in our cabin. Unfortunately, Celebrity fell short on this cruise, with mixed-up orders, occasionally cold eggs and poor pastries. • Entertainment: Mediocre at best. The “mentalist” was awful. Would We Cruise Celebrity Again? Yes. After this cruise, we’ll be Captain’s Club Select, which offers a few extra benefits. However, before booking Celebrity again we’ll probably want to explore cruises with super premium lines that we haven’t tried yet such as Regent Seven Seas, Seabourn and Azamara (Azamara is part of the Royal Caribbean/Celebrity family of cruise lines). We also likely will wait until Celebrity introduces the new “Edge class” ships, which are positioned as offering small ship itineraries with large ship amenities. Read Less
4 Helpful Votes
Sail Date: September 2016
We chose this cruise because of the itinerary. We had traveled on Celebrity before (Millennium/Alaska) and were very happy so had no reservations cruising with Celebrity again. There were 7 couples traveling more-or-less together, ages ... Read More
We chose this cruise because of the itinerary. We had traveled on Celebrity before (Millennium/Alaska) and were very happy so had no reservations cruising with Celebrity again. There were 7 couples traveling more-or-less together, ages 58-78. We started our trip ahead of time with the City Stay package in Rome and were very happy with the hotel (Grand Hotel Palace) and the excursions. Transfer airport to hotel was not ideal, it was confusing finding the Celebrity rep. then we had to schlep our luggage ourselves out of the terminal, across to the parking garage in to the waiting van which was not an ideal situation after 12 hours of traveling. Most of us booked concierge class cabins and were very happy with the accommodations. The rooms were spacious (in cruise ship terms) with plenty of storage space. Not sure if the benefits provided for the class were worth it though, the daily "canapes" provided weren't very good, robes provided were very heavy... next time I would just book an equivalent balcony cabin and save some money. Dining was very good, typical cruise cuisine. We only ate in one of the specialty restaurants (Murano) which was outstanding though others in our party ate in the Tuscan Grill (reported very good) and Q-Sine (not very good). We only attended 2 shows which were very good (4 Tenors of Rock and Beatles tribute band), the others' in the group said the rest of the shows were hit-or-miss. Service in all areas was very good and the ship itself was very well kept. Some of the ports visited were not for the faint-of-heart, very strenuous with a lot of hills/stairs and very crowded (I will review the ports under the "port review" section). We did not book any excursions offered (other than those included in the City Stay in Rome) but did things on our own in each port and found it very easy to use public transportation/trains. One of the couples did an excursion to Florence though, and were happy with the way it went. All in all, we visited the places we've dreamed about for years and are glad we did it in this manner, we were generally happy with Celebrity. Read Less
2 Helpful Votes
Sail Date: September 2016
We chose a Sky Suite on the 12th Deck and were not disappointed with the room or the ship. The artwork around the ship is varied and eye-catching. There is a media for everyone's interest. This is a very stylish ship and how ... Read More
We chose a Sky Suite on the 12th Deck and were not disappointed with the room or the ship. The artwork around the ship is varied and eye-catching. There is a media for everyone's interest. This is a very stylish ship and how enjoyable (and new to us) to not have to stand in life jackets for the emergency drill. By choosing a Sky Suite we could use Luminae. Our meals there on the 3rd Deck were consistently very good. The choice was limited (4 choices for each course) compared to the MDR but we never struggled to choose anything. Each meal was 5 courses if you included the amuse-bouche and the pre-dessert. The service was outstanding. The staff quickly learned names and preferences. We never queued whatever time we turned up. Michael's Club was a useful refuge on sea days but we always found a space anywhere we went in other parts of the ship. The Ocean View Café was very busy at peak times but with a bit of pre-planning it was easy to find a table. The staff were very efficient and the range of food offerings remarkable. Something for every taste. Quisine was more about style than substance we thought but Murano was excellent. The Porch was OK but nothing special. The coffee in Al Baccio on 5th Deck was excellent. We particularly enjoyed Marseille, Villefranche and Ajaccio but beware of shunning the shuttle bus in Marseille as the taxi drivers try to insist you want to go to Aix-en-Provence or Cassis rather than Marseille by telling you that Marseille Is 'dangerous'. Perhaps we were lucky but we found Marseille a delightful vibrant Port. The shuttle bus was 20$ return per person. The taxi worked out slightly cheaper. There was little of interest to us in the enrichment programme except for the talk on Navigation by the Captain which was extremely funny as well as being informative. We didn't think much of the entertainment except for The Beatles tribute band who were really enjoyable. So all in all a good cruise. Disembarkation was the usual shambles! Read Less
2 Helpful Votes
Sail Date: September 2016
Travelled with five friends in celebration of three milestone birthdays. Our room locations were good (6th floor & near the elevators) and our quarters well maintained throughout our trip. Beds were comfortable and sufficiently roomy ... Read More
Travelled with five friends in celebration of three milestone birthdays. Our room locations were good (6th floor & near the elevators) and our quarters well maintained throughout our trip. Beds were comfortable and sufficiently roomy on the Silhouette. Balcony was big enough for two chairs and a table to enjoy breakfast every morning. We dined in one of the restaurants every night and our servers were very pleasant and took pleasure in recommending their dinner menu choices and wine pairings. The martini bar was advertised as being the meeting place on specified nights for singles to meet each other. Being the only single gal in my group of six I looked forward to finding out who else was travelling solo. Sadly this was not an arranged meet up and none of the bartenders knew what I was talking about. A bit embarrassing for me to say the least. Perhaps a designated area near the martini bar or one of the many common rooms on the ship would have been a better idea for a meeting place. Our shore excursions were money grabs because they were basically for a bus ride to and from our destination that day. The guide just disappeared after giving us our time frame. The private excursions that we booked had more value and could be tailored to our schedule (some places took more time than others). We actually needed an additional two people for one of our private excursions and our travel consultant found a couple through one of her sites pre-sailing. Hop on-hop off buses were a great way to see the local sights for a small fee. Sun decks were crowded on sea days but you could always find a lounger, if not 6 together. Sufficient smoking areas were provided on several decks and surprisingly they were always busy. Daily activities like dancersize were fun on sea days, the gym sufficiently equipped but the zumba classes for a fee fell short. I have sailed with Celebrity before and enjoyed my experience because it was always with my group of travelling girlfriends, BUT they fell short on their advertised singles get together. This will prompt me to look to other cruise lines for the travelling solo experience. Perhaps they don't realize that people who are single (I am personally widowed) also want to cruise and are looking for companions to dine with, see the sights with and generally have someone to talk to throughout their voyage and maybe form new friendships. Other reviews on solo travelling also voiced disappointment so I know I'm not alone on this one.....now the question is....does Celebrity care? Read Less
3 Helpful Votes
Sail Date: September 2016
My wife and I are mid sixties and booked this as a last minute cruise. 8th Sept 11 nights Italy, Greek islands and Adriatic. We have cruised on RCC, Princess, and P&O. When we booked there were only 3 cabins left all inside which I ... Read More
My wife and I are mid sixties and booked this as a last minute cruise. 8th Sept 11 nights Italy, Greek islands and Adriatic. We have cruised on RCC, Princess, and P&O. When we booked there were only 3 cabins left all inside which I really didn't want but as it was last minute we accepted it. A balcony did become available but as we had paid and booked through iglu they wanted full price to upgrade. Another £2000. It was not worth that just for a balcony so we accepted what we had. Our room on the 9th deck No 9159. We looked up reviews and it warned of possible noise due to if being under the kitchen. This cabin should NOT be up for sale. Struggling to get to sleep and then being woken at 02:30 03:30 and the continuous noise is no joke. Things being dropped, trolleys being wheeled, noises like barrels banging. Being woken like that is really unnerving. I complained and pwas told that they would monitor it. The following night was the same. I gave them this option: either move me or fly me home at your expense. I'm not joking I was exhausted and I'd come away for a break. The outcome was that they moved us to the 3rd deck. 3109. Identical inside cabin but......heaven. From that point on we loved the cruise, the staff were wonderful the entertainment wonderful weather wonderful food wonderful. Yes you could pick holes, food could have been hotter, ship wasn't, new so a couple of bits showed its age, but it will, despite them constantly painting and varnishing, the shows not for everyone's taste, drink expensive, but if you complain about these things you are in my opinion a bit of a moaner. A live band supported most acts, they were brilliant. The trapeze act was fantastic, Jayne Curry......well what a girl she is. Jane, why you are not 8st I don't know, you have incredible energy. They introduced her as really good. They were wrong.....she,s brilliant. Didn't try the speciality restaurants, made our own way on trips, taxi's tour bus or walked. Indoor pool was wow! So warm. I would definately book with celebrity again. I rated 4 mainly due to our first cabin. They try really hard to ensure that you have a great time. We did. Thanks to all of the staff on board. Oh getting on and off at the start and end of cruise was a breeze. Read Less
4 Helpful Votes
Sail Date: August 2016
As an introduction er cruise 3 to 4 times a year, the last cruise, in May 2016, on the brand new Carnival Vista, which was outstanding from every point of view and our next cruise in 5 weeks on the Celebrity Silhouette. We have become ... Read More
As an introduction er cruise 3 to 4 times a year, the last cruise, in May 2016, on the brand new Carnival Vista, which was outstanding from every point of view and our next cruise in 5 weeks on the Celebrity Silhouette. We have become used to an extremely high standard on the Celebrity Silhouette, however the Reflection has a long way to go, or Celebrity have purposely lowered standards. The good part was that check-in and boarding the ship was completed in about 15 minutes. We received our stateroom and were satisfied as it was quite similar to the Silhouette, bar a few differences.On the third floor midship it was ideal as one feels the movement of the ship much less. Toiletries are offered, according to the Celebrity site, but are difficult to come by and shower caps and cotton wool was not given nor offered at all. As well there is no wash line in the shower. As one who frequents the gym twice a day, it made for difficulties after washing out my sports gear.. My other main gripe is the aggressive marketing by the speciality restaurants. All over the ship, one is almost attacked and after giving reasons why we don't eat there, my wife is vegetarian, we are given reasons why we should eat there. Most unpleasant.Even telemarketing is used. The only places I was not approached was on the treadmill and in the pool, but its just a matter of time. Entertainment, left a lot to be desired although the individual artists were of a high standard. Service good, officers and crew most friendly and approachable as with guest relations who were tops! Bottom line is if we see that the Celebrity Silhouette standard has dropped, we have cruised on her 3 times, then we will review our loyalty to Celebrity. Read Less
Sail Date: August 2016
Having been on a cruise for the first time my impression of the trip from Rome to Barcelona was very good. I thought that to have to pay for water and soft drinks on a cruise ship is over the top as was the price to purchase them and the ... Read More
Having been on a cruise for the first time my impression of the trip from Rome to Barcelona was very good. I thought that to have to pay for water and soft drinks on a cruise ship is over the top as was the price to purchase them and the activities on board were limited other than that there was a lot of great advantages. The staff on board were great and very friendly and the ship was extremely clean. The restaurants were amazing especially the silhouette restaurant management staff of Alexios and Gilmon were fantastic their service was of the highest quality and when we went to the restaurant we asked for that table 436 every chance we could to be greeted and serviced by these amazing gentlemen. it was a pleasure being served by such a wonderful and helpful couple of men who have great pride in what they do and it showed in the way they delivered the food and the selections and information they advised us made going to the restaurant special. Thanking you heaps 10 out 10 boys well done !!!! Read Less
12 Helpful Votes
Sail Date: July 2016
Chose this because I researched best Med cruise and this came out tops. The ship was very nice(have previously done two cruises with Royal Caribbean on the two newish huge ships). The bar areas and the central area of the ship are ... Read More
Chose this because I researched best Med cruise and this came out tops. The ship was very nice(have previously done two cruises with Royal Caribbean on the two newish huge ships). The bar areas and the central area of the ship are darkish and dim in lightening. Our cabin(balcony) was lovely as was Michael who looked after us. Room nearly always done by the time we got back from breakfast. Food was very good mostly but slightly warmish as opposed to hot which one would expect i support when catering for such high numbers. Enjoyed the evening dinners in the main restaurant and the service was great. The excursions were astronomical in price and annoyed that they charge my 15yr old son full price including entry to the Acropolis which according to the entry ticket was free for kids under 18. Not impressed and went back to request the 20 euros back which they denied me. They even got a supervisor down who also argued some point that made no sense. Where is the adage that the customer is always right?? Would not book one more trip with them but would cruise again with them. My only other criticism was the bar staff, cold and rude in their service(certainly not deserving of the obligatory 18 percent gratuity). Apart from a couple of them I found them all very unfriendly and hard to get a drink at the bar(forget about service at the tables in peak times). Next cruise I will suspend the gratuities as lots did and pay them to deserving people at the end. Read Less
9 Helpful Votes
Sail Date: June 2016
My partner and I booked an 11-day cruise on the Celebrity Reflection on June 27, 2016. The Cruise was out of Rome. We spent 5 wonderful days in Rome. Since we were traveling with several bags, we like to make life easier and took the ... Read More
My partner and I booked an 11-day cruise on the Celebrity Reflection on June 27, 2016. The Cruise was out of Rome. We spent 5 wonderful days in Rome. Since we were traveling with several bags, we like to make life easier and took the Celebrity transfers from the Rome Crown Plaza (city pick-up) to the Port (and return to airport) which is at least an hour from the city. This is the best money we spent. We then boarded the Reflection for our 33rd cruise. Embarkation was fast and easy. The Celebrity Representatives were courteous and efficient and we were onboard within 20 minutes. We went to our mid-ship balcony cabin on Deck 8 (Vista Deck) where we were greeted by steward, Bernard. He was wonderful throughout the entire cruise and took care of all of our requests. Our next stop was the Opus MDR to check on our table for dinner. We chose not to make reservations for dinner in the specialty restaurants, as we usually do, because the prices have gone up to $45PP, which we felt was a bit too high. Celebrity had several discount promotions, over the course of the cruise, as others obviously felt the same way. We had late seating in the Opus Dining Room (traditional dining), and our table was centered in a lovely area of the lower level. After lunch, we went back to our cabin and our luggage had already been delivered, so we unpacked and were set for the cruise. After Muster Drill, we met some of our fellow Cruise Critic members at the Mast Bar overlooking the pool for a Sail Away Party. We had a great turnout. The next day was a sea day and Celebrity hosted a party at the Lawn Club Grill for our Cruise Critic members (we had 103 members on this cruise). Seven Officers including the Captain attended. Dining Room/Buffet We were fortunate to have a nice table for 8 with Enrico as our Waiter and Milan our Assistant Waiter. They did an excellent job and were happy to bring you whatever you wanted. The food in the dining room was very good to excellent. They had Prime Rib, Medallions of Beef, Lobster Tails, Rack of Lamb, as well as fish and chicken dishes etc. Don't miss out on the Escargot and Wild Mushroom Soup. We had previously noticed that one of our favorite waiters that had been promoted to Maitre’D on another ship and was now the Food and Beverage Manager on the Reflection. His name is Srdjan Prastalo. He was so surprised to see us and we were so proud and happy to see him. He took wonderful care of us the entire trip. We saw him and all the other Officers many times during the trip. They were always visible and easily accessible to passengers. The crew appeared to be a very happy crew and it certainly showed. We also were introduced to the Hotel Director Niyazi Korkmaz. He was absolutely wonderful. We were at several Captain’s Club events with the Officers and it could not be nicer for passengers. We were pleasantly surprised when we (and three other couples) received an invitation from Niyazi to dine with him and the Captain’s Club Hostess Marlene, who by the way did a fabulous job. We had dinner at Tuscan Grill. The food was excellent and we highly recommend it. The service was fantastic. My partner had the Goat Cheese Souffle and I had the Lobster Fettucine. My partner then had the Filet Mignon and I had the Rib Steak both were beautifully prepared. We also had several side dishes, red and white wines and desserts. It was a magical evening. The buffet was generally good to very good. They had an abundant selection of various ethnic foods for all palates. They also had wonderful salads, pastas, stir-fry’s, etc… Pizza and burgers were very good and always available. A variety of ice cream and toppings were also available in the buffet area. Entertainment We only attended two shows in the Reflection Theater. The reason was that practically all of the shows were at 7:00PM (late seating passengers) and 9:00PM (early seating passengers). We personally prefer shows after dinner not before. We are on vacation and don’t wish to rush. We hope that Celebrity will go back to the old schedule of 7:30PM and 10:30PM for shows. Many passengers we spoke with felt the same way. This could be the reason the shows we saw had relatively small audiences. One show was with violinist Kateyna Sychova. She is amazingly talented and we really enjoyed her performance. The other was a production show, a long string of musical numbers taking place in a bar or saloon setting. There seemed to be no rhyme or reason to the show. We felt there was a lot of talent going to waste on a bad show. Many activities took place in the Grand Foyer with various entertainers throughout the day, etc. The Officers were very visible and mingling with guests, which says a lot about the tone set by Captain Apostolos Bouzakis. He was extremely personable and sets the stage for a happy crew with great morale. Bars/Disco/Casino There were several other venues for entertainment-- the Martini Bar is a great gathering place overlooking the Grand Foyer. Our favorite bar was the Sky Lounge when from 5:00PM to 7:00PM serves as the Elite Lounge. Our favorite bartender was Dario, a personable young man from Sicily. He did a wonderful job at the bar and at night in the disco. We also ran into another bartender we have been on several cruises with -- John from Columbia who also did an excellent job. At night, Sky Lounge becomes a Disco. DJ Arias was outstanding. He is creative and actively involved his guests. He selects music to fit the crowd unlike many DJ’s on other ships. At the Casino, Black Jack tables were busy and amount to play was $10 or more per hand. They also had Three Card Poker, Caribbean Stud, Let It Ride, Dice, etc. I felt Celebrity should have $5 tables on a ship, as Three Card Poker would become $30 a hand to play. Therefore, I did not play any table games this trip. My partner plays slots, which were all plain vanilla and not interesting or loose. An upgrade in slots would be appreciated. Cruise Stops/Excursions Santorini - We had been there a few years back, so we did not book an excursion. After the rush, we took the tender over and caught the funicular to the top. After exploring the town and shops, we stopped for a cold Mythos beer. It was just beautiful. Athens- This cruise initially was to stop in Istanbul, but because of the unrest, it was replaced with an overnight in Athens. We were in Athens several days last summer. We love the people, the food and the rich history of the city; excellent stop. We used their subway and bus system to get around. You can buy a multi- day ticket too. Mykonos- This was our day of rest. After a hearty breakfast on board, we took the shuttle bus to the edge of town, then the local bus to Elia Beach (clothing optional). After several relaxing hours, we returned to town and did some shopping. Kusadasi- This was our second trip to Ephesus and a must see. This time our excursion took us to the Terrace Houses where the wealthy citizens lived. This is one of the most fascinating places on Earth and dates back to 200 or 300 B.C. We were amazed that they had running water, public toilets, underground sewers, terra cotta pipes, lead nails (unfortunately), a two story library and a theatre seating 20,000. This can also be combined with a trip to the Virgin Mary’s final home which was lovely and a very religious experience for many. Bodrum- It is a lovely seaside resort with a beautiful castle. There is lots of shopping and restaurants. Some people from the ship booked yachts for the day. We would definitely like to return in the future as it was warm and inviting. Chania (Crete)- We took the city shuttle bus into Chania and had a beautiful lunch down by the waterfront. We also did some of our shopping here as, the prices were generally fair and the merchants friendly. Naples – We booked a tour to Pompeii which we had been to before, but continues to fascinate us. We absolutely recommend this as must see, but do it on a morning excursion, as it can get hot and crowded in the summer. Service The service overall was very good to excellent. There were some wonderful standouts on the ship, as noted above, and they were rewarded accordingly, beyond the daily automatic tips. Additionally, as my Partner had an unexpected medical issue onboard – Dr. Alberto Berrio and his staff were outstanding. They took care of my partner and monitored him during the trip. Miscellaneous Overall, it was a wonderful trip and we highly recommend the Celebrity Reflection. The layout of the ship is generally good though I would recommend being mid-ship as they only have 2 elevator banks. Trip Home We chose the Celebrity Transfer to the Rome Airport (as mentioned earlier) and all went smoothly. We look forward to a Caribbean cruise on Celebrity next Spring. Read Less
4 Helpful Votes
Sail Date: May 2016
The entire staff had a professionalism, that was higher than my expectation. From the moment you walk on the ship they make you feel like a king, or queen. So many staff members new our name, and took care of every need with a smile. ... Read More
The entire staff had a professionalism, that was higher than my expectation. From the moment you walk on the ship they make you feel like a king, or queen. So many staff members new our name, and took care of every need with a smile. It was one of the best cruises I have had an opportunity to explore. The ship was big, beautiful, and clean. The shows were common cruise ship entertainment. This is not Broadway, nor are they professional movie actors, but as one group explained, they realized the difficulty of getting that BIG BREAK, and 4 men that met in acting school, formed a vocal group. They kept the audience entertained, with many top 40 hits from the 70's. There was a dancing group, with wonderful and unusual choreography, another singer that sang for the Queen on England. My critique would be fun entertainment. We had signed up for both shore excursions offered by the boat as well as private tours we arranged on our own. These tour guides know there stuff, we enjoyed all very much, A++++ for the tours. Our cabin was clean twice daily, which included a bed turned down service while we were at dinner, excellent service. The last tis would be the food and restaurants. Beautiful plate presentations, but I give this an average to good, this is because I am a professional chef. I think they did a perfect job at the Oceanview lounge, the buffets changed daily, and included local favorites of each port we visited, and then a grand buffet on toward the end of our stay, which included foods from all ports, WELL DONE! The Asian specialty restaurant food was ok. family style, but it did not come out hot, as if it was prepared ahead of time and not made to order. The common place for dinner was very loud so we ate at Blu, as we were in Aqua class and had some options, excellent service, menu changed daily, very common, average to good rating. The Italian specialty restaurant, was my favorite. We went once as the package we paid for included a visit to three different restaurants, Her I give it two thumbs up and excellent rating. From the appetizer of fried local squid, the eggplant parmesan, to my tender grilled veal chop. Then the finishing touch was a creme brulee, topped with pop rocks sugar, it exploded in your mouth, literally. wonderful place. Worth the money. Last was the French restaurant, some old French favorites, like Dover sole Veronique, very good, but the rest of dinner was nothing to brag about. I believe this is were I had a dessert crepe, which was not very sweet. There was a gastropub with craft beer, a burger joint by the pool, and a Gelato bar. Both the pub and dessert bar are additional cost. Great trip, would do it again. Read Less
4 Helpful Votes
Sail Date: May 2016
We liked the itinerary and this cruise line a lot. It was one of our top choices. We found that the best night to do the cover charge restaurants was the first night for 1/2 price cover charges. We had never been to The Porch and The ... Read More
We liked the itinerary and this cruise line a lot. It was one of our top choices. We found that the best night to do the cover charge restaurants was the first night for 1/2 price cover charges. We had never been to The Porch and The Lawn Club Grill and they were worth the extra. And the changed the crepes i.e. on this ship to a fresh sushi bar/ cafe. But the special birthday dinner in the Tuscan Grille was disappointing as we were docked in a less than scenic area of Athens. The wait staff were not smiling and busy that night only 6 tables of the total had guests but it was 7:00 p.m.and we were In port overnight. Our waiter didn't smile till dessert and my husband regretted tipping him. Most of the specialty restaurants were not sold out or full when we looked in on them. The cruise went smoothly with no problems and we enjoyed the select seating in the main dining room without a wait and no boxes for waiting as other cruise lines. The entertainment was better than expected but the cast shows were very loud and the storylines were hard to follow. During Elysium and Maxx shows the cast sang current popular songs to go with the theme of the shows but there was little dialogue to link it all together. We found the accapella group We3, David Austen, and the Queens of Rhythm singers to be the best choices, and the house band of Blind Vinyl from the UK was great with a huge repertoire. There was one night or two where 2-3 singers from the cast with Broadway show credits sang their favorite songs. There were exercise programs but they started early in the morning and we didn't take part. There was a lot of shopping at the onboard shops and in the passageway in front whenever we were at sea. It got quite congested when you wanted to get by to the Reflection theater, thankfully this ship didn't push the raffle tickets for jewelry drawings or art auctions at sea at us. And there were many late night activities on the Lido deck and nightclubs but we didn't see too many with early land tours the next morning. Some repeats were on the television. No live television programs with the cruise staff doing challenges against teams of guests. There were some trivia contests in Celebrity Central and other programs for iPads and iPhones but this cruise they were not well attended nor easily understood. There seemed to be enough time in ports to do sightseeing, shopping, beach visits, And dining. We had to be bused into the town of Chania on Crete from the Souda port and that was confusing and hot and crowded. But the markets and dock area was very interesting. I would recommend this cruise ship and the Mediterranean itinerary. It was a very pleasant journey. Lots of Europeans, seniors, NZ and AUS residents and few children at all. And the weather was in the 70s most days. Read Less
13 Helpful Votes
Sail Date: May 2016
Embarkation - we arrived by private taxi without luggage tags that we only received on our arrival home. This made our baggage drop off extremely difficult cause as concierge passengers we didn't have proof of our right for priority ... Read More
Embarkation - we arrived by private taxi without luggage tags that we only received on our arrival home. This made our baggage drop off extremely difficult cause as concierge passengers we didn't have proof of our right for priority baggage delivery to cabin. Cabin Attendants - Frederick and Isaias both from the Philippines were the best in years Select Dining - Celebrity has big problems here, every single night we had to wait 20 to 30 minutes to get our preferred seating, no matter what time we arrived. The complaint was general and most agreed they would think twice before trying Celebrity again. Room Service - one dinner was quite good, fast and hot food, fish perfectly cooked and many morning breakfasts. This service was prompt and on time but make sure you check what you ordered and that the right plates and cutlery are there. The coffee was extremely bad and thanks to our complaints the service manager, Sara sent coffee from the Ocean Liner restaurant which was better. Forget the main buffet for breakfasts cause its always short staffed and crowded, you cannot find the table you want and especially much worse on sea days. So the best bet, go to the San Marco main restaurant for a tranquil served breakfast. Guest Relations are most professional and quick to solve issues something that I have found often very trying on other ships. However, a warning for those wishing to use the Destinations Concierge, as our experience with her was unhelpful. We wanted to know about an early departure taxi at Venice pier and were advised that taxis were hard to find and we should book one with her at $95. Considering that an excessive amount we took our chances and found that there were more than 20 taxis waiting and we only paid 45 Euros. Martini Crush Bar - The Classic beverage package that now a days is offered along with paid gratuities, is not valid if you would like to have a Martini at the Martini Crush Bar. Reason? Classic BP is for drinks up to $8 US (wine up to $9 US per glass) and the MC Bar asks for $13 US for the it, so its up to you if you want to upgrade and this will cost you $65 US per day. Cheers! Excursions Based upon advise we heard many times its better to do your own excursion rather than using the ships offers. Already knowing many of the ports, we decided to give it a try this voyage. Needless to say we did a lot of homework before the cruise to get familiar with the ports we had not visited before. Happy to say that those suggestions were right because the choices available are endless and all of them belong to private tour companies. An example, Kotor Open Tour, Hop on - Hop off service with a hostess on board cost only 20 Euros and took you to 3 other cites nearby to Kotor. To do the same through a ship offered tour would cost more than 100 US per person. Of course I would only recommend this approach to those without any mobility problems. Koper is beautiful place that deserves to be explored on foot. Great bars and restaurants and beautiful boutiques. Dubrovnik is a fantastic place, do not miss walking around part of the wall at least, its quite pricy (120kn) which can be paid by credit card. If you go, have lunch at the restaurant Tavulin Bistro ( bistro@tavulin.com ) located behind the Cathedral facing the main square. I is a very classy, tranquil and affordable place to have lunch and a glass of wine. Naples Don't make the mistake of walking anywhere more than 4 blocks in this crowded and busy city with extremely uneven sidewalks. Buy a day pass for bus and subway at about $3.5 US per person. Use that to visit the Archeological Museum at Museum Station. Don't go searching for the Cruise Critic choice pizza shop Sorbillo's on Via Tribunali!!! The place has no outdoors seating is extremely crowded, the service is rude and the 'famous' pizza although inexpensive was thin as paper and is not worth the problem to find it. Bus 151 will take you back to the port. Princess Cruises vs. Celebrity Cruises This cruise came just after our inaugural cruise with Island Princess, a 19 day Mediterranean and trans-Atlantic cruise. So we decided to compare the two. To make it short, Princess Cruise line wins it hands down in every aspect with only one exception, and that is the Fitness Facilities (Island Princess fitness area was an interior crowded, claustrophobic place meanwhile, Constellation's on deck 10 FWD was open, airy and with tremendous view of the sea). But, in service, food, and staff the Island Princess has no parallel. So to your last question: yes I would go again but with Princess Cruise line for sure. With Celebrity, regardless we are Elite Status we will pay much attention to many details that are important to us before making another booking on Celebrity eg. the ship size (small to medium), the room size, configuration and storage capacity. Celebrity Cruise Lines was considered a step above other cruise lines and I can attest that it was true. Unfortunately, lately we and many other passengers on this cruise realized that that high standard of quality is declining. The key thing was the change of Formal Night to Chick Night. It is obvious that they are putting money first and passenger satisfaction second. I understand very well that Cruise lines are businesses and as such they want to make money but anyway, that is not an excuse. Read Less
10 Helpful Votes
Sail Date: April 2016
This was our first cruise and, overall, we think we chose a good ship. It was to celebrate my OAP status (during the cruise). Being in term time, there were few families and kids on board and the predominant age group was retirees of many ... Read More
This was our first cruise and, overall, we think we chose a good ship. It was to celebrate my OAP status (during the cruise). Being in term time, there were few families and kids on board and the predominant age group was retirees of many nationalities. English was the first language but announcements were in four languages. We found the process of embarking, and settling in easy, supported by enthusiastic staff on every level. It took a little time to orientate ourselves around the ship, which is to be expected. The food was excellent (be warned about how easy it is to put on weight) and on board entertainment (particularly in the theatre) was of a standard higher than we expected. The hot glass show (glass blowing) was a positive extra. The entertainments director (Alejandro) was energetic and a bundle of fun. We have no cruise comparisons, but more experienced cruisers that we talked to were generally positive too. Formality is relaxed with two “evening chic” evenings, where trousers and a shirt were adequate for men. Some passengers enjoyed the culture of dressing up. The ship is disabled friendly. Our cabin with balcony was well designed, storage space was good, the bed very comfortable and the support of our stateroom attendant was first class. He kept the place tidy and the daily clean ups were prompt (usually when at breakfast and at dinner). A minor negative was the one ply toilet paper, so any potential savings by the ship were quickly offset by the amount of paper used. There are no personal ironing facilities (contrary to what we were told by the agent we booked the cruise with) and ironing by the ship we felt to be expensive ($8 a dress). We kept to the same table in the main restaurant for most of the cruise as we appreciated the support of the staff there. The daily activities sheet was informative. Be warned, from the outset, the culture of the ship is to sell! Staff were trying to sell you Celebrity dining packages, the spa treatments and other costly extras (shore excursions) on a regular basis but I did not find them pushy. Shops on board were pricey. It would be easy to build up a costly final bill if you did not have prepaid extras. Select carefully unless money is not an issue. Read Less
5 Helpful Votes
Sail Date: April 2016
We loved the itinerary: Rome, Civitavecchia, Naples, Pompey, Valleta Malta, Santorini, Rhodes, Mykonos, Crete, Ephesus, Athens, and Venice. Wow! What a trip! We had so much fun and loved each of the ports we visited. We used ... Read More
We loved the itinerary: Rome, Civitavecchia, Naples, Pompey, Valleta Malta, Santorini, Rhodes, Mykonos, Crete, Ephesus, Athens, and Venice. Wow! What a trip! We had so much fun and loved each of the ports we visited. We used cruisecritic.com to find excursions at a much cheaper rate than offered by Celebrity. Each one was perfect. I had also found some of the excursions on viator.com that worked out beautifully. One of our best deals through viator.com was the transfer from the Port of Venice to the Marco Polo Airport. A Mercedes van (could have easily accommodated 6 with luggage) picked the 4 of us up right at the terminal door and drove us to the airport at a cost of $55 US dollars total which was less than 50% of the cost of Celebrity's bus-type transfer. Quick, easy, and inexpensive! The food was excellent aboard the ship. We had an interior room near the center elevator on deck 7. The room was spacious and comfortable with plenty of storage, a seating area with table, vanity, room on either side of bed....shower was even more accommodating than we find on most of the other 27 ships we've sailed. The 2600 or so passengers made us never feel crowded. The ship allowed for easy exit at the ports. Never had a long wait to exit even on the tender location, Santorini. I would highly recommend this ship for adults and senior adults, not so much for children as it lacked many of the amenities favored by the younger crowd. The shows were generally very entertaining; Martin, the coordinator of all the entertainment was a hoot. The price of our 12 day cruise was just over $1000 each; I think we got a very, very good deal. I would have liked to see more enrichment activities including lectures on the ports of call, the culture and the history, such as we experienced four months ago on the Celebrity Solstice in New Zealand/Australia. Nothing like that aboard this ship. Read Less
4 Helpful Votes
Sail Date: October 2015
We enjoy cruising, visiting & experiencing the sights and sounds, not to mention the food, of places which we have never been to. We have cruised the Mediterranean several times, but not with Israel on the itinerary. As such, I would ... Read More
We enjoy cruising, visiting & experiencing the sights and sounds, not to mention the food, of places which we have never been to. We have cruised the Mediterranean several times, but not with Israel on the itinerary. As such, I would say we went on this cruise because of Israel. We embarked our ship in Rome, sailed to Naples, spent 2 nights in Ashdod, went to Haifa, then to Kusadasi, then to Mykonos, sailed to Athens, then to Malta & finally back to Rome. We did both private & ships' shore excursions and thoroughly enjoyed both. We did Naples, Haifa & Mykonos on our own, but if there is a next time, we would go on a private or ship's excursion in Haifa, as it was very hilly to walk. Notwithstanding the situation in Israel, we felt safe in every port that we visited. We booked a ship's excursion to the "Blue Grotto" for Malta, but on tour day, were advised that we could not go into the grotto due to the water being too high or rough sea (can't remember). Kudos should be given to Celebrity that they were going to credit us back 20% plus an extended time for viewing the grotto from the outside, exchange our tickets for another tour or full refund without penalty. Not sure what a private tour would have done. The Silhouette was the newest & largest ship that we have been on. We thought being on a full ship, that it would be too crowded, but were pleasantly surprised to the contrary. We also liked that the Silhouette was modern, bright & airy, compared to the other ships that we have cruised on. The staff on board were friendly & courteous, which reflects down from our "Greek" captain who was always hilarious! The food in the dining room & buffet (good variety in buffet) was average to good, while the entertainment that we managed to attend was very good. While we did not need to use it, there appears to be sufficient entertainment for the children on board. The gym was very well equipped with tread mills, stationary bikes, universal type machines, dumb bells, etc. There is also a walking/running track & basketball court on the upper deck. I was impressed with the large area of real green lawn also on the upper deck areas. The embarkation was a little longer than expected, while the disembarkation was fairly prompt. I guess as there is no real control by Celebrity, it depends on how many passenger arrive at the same time during embarkation. Al in all, a good itinerary on a great ship. Read Less
Sail Date: October 2015
This was the first time on Celebrity and the first time going on a larger ship. We had high expectations of the 'modern luxury' line. It's true, the ship was very comfortable, modern and well-maintained. It never felt ... Read More
This was the first time on Celebrity and the first time going on a larger ship. We had high expectations of the 'modern luxury' line. It's true, the ship was very comfortable, modern and well-maintained. It never felt over-crowded, and there were so many venues, you could always find somewhere quiet to sunbathe or have a drink. The ship has a policy of keeping public address announcements to a minimum, which we like. The staff were all friendly, welcoming and hard-working. We did a couple of the Celebrity tours (in Israel) and they were really excellent and good value. We upgraded our free drinks package for a reasonable fee and got good use from that too. Food is a bit of a mixed bag. The buffet ('Oceanview cafe') is big, and it looks (and feels) like a fast food restaurant, but it has a lovely outdoor terrace, and we enjoyed the food. We enjoyed Qsine most, then Murano and the Lawn Grill We were really disappointed with the Tuscan Grill which had a strange menu (french fries served in faux London newspaper - how Tuscan is that?) and a strange dark, corridor-like ambiance with rumbling engines beneath. The main dining options are based on a class system. Depending on cabin grade you can eat in Luminae, Blu or the main dining room. We were in veranda class, so that meant the main dining room for us. We were in the 'open seating' area of the restaurant which we found a bit squashed. The food in the MDR is OK if you like chops, chicken Kiev, overcooked sea bass and the like, but generally we were disappointed. The veranda cabin (9th floor) was well appointed and had a good bathroom, though the bed was a bit hard. We didn't really see any of the stage shows because the timing never worked out with our preferred time to eat, but the musicians around the ship were good. We considered going with Celebrity again this year, and maybe we will one day, but taking everything into consideration, we have booked back on our favourite line (Oceania) for our next cruise. Read Less
2 Helpful Votes
Sail Date: September 2015
The Celebrity Silhouette is a wonderful ship. For the most part, the food was great. The buffet choices for breakfast and lunch were wonderful, and the food was well-prepared. We had Celebrity Select dining in the main dining room. The ... Read More
The Celebrity Silhouette is a wonderful ship. For the most part, the food was great. The buffet choices for breakfast and lunch were wonderful, and the food was well-prepared. We had Celebrity Select dining in the main dining room. The service varied from adequate to outstanding depending on where we sat. The food was very good, especially the lobster tails on the second formal night. We had the Classic Beverage Package and had wine with dinner. We never had a problem getting wine. The choices were quite limited on the classic package, but we always found a wine we liked. We ate in Qsine, Murano, The Porch, and The Bistro. Qsine was awesome, so many choices, all well-prepared. The menu in Murano is getting tired. The food is quite good, but it's been the same for a few years. The Porch has mainly cold seafood. The quality of the food was outstanding, but more hot food choices would be more appealing. The Bistro was terrible. It took over 2 hours to get our entrees, and the crepes were cold, not hot. Celebrity listened to our complaints (6 of us), agreed we got bad service, and didn't charge us for the meal. We visited some great Mediterranean ports - Salerno, Italy, Messina, Sicily, Marseilles, France, Villefranche, France, Ajaccio, Corsica, and Livorno, Italy. In Marseilles, we left around 6 PM, even though Villefranche is only about 100 miles away. An extra 2 hours would have made a real difference in excursion possibilities. In Ajaccio, we left around 5 PM, pulled out into the harbor and sat for 2 hours. Again, the extra time in port would have allowed for much better excursions. We did private excursions in every port. The Internet was a joke. It was way faster to use the free internet in the ports than the ship's Internet. Sometimes, we couldn't even get an Internet connection. We just used the Internet for emails. It was way too slow to use a search engine. The ship was wonderful, clean and well managed. The food was really good, except for the Bistro. Our stateroom was immaculate. The Classic Beverage Package was a good deal for us, since it was included as a perk. Unless you drink a lot, I don't think it is worth $50 per day. The cruise was a real bargain, considering the quality of the food, accommodations, entertainment, and the ports of call. We will sail Celebrity again. Read Less
Sail Date: September 2015
This was our second cruise. We sailed on the Eclipse last year and expected the same standard this year. We were very disappointed with the food, somehow the standard was not as good as the Eclipse. The entertainment was another ... Read More
This was our second cruise. We sailed on the Eclipse last year and expected the same standard this year. We were very disappointed with the food, somehow the standard was not as good as the Eclipse. The entertainment was another disappointment, same old, same old. The head of entertainment, Richard, was very funny. Overall the service on the ship was first class and the level of cleanliness was superb! Hasn't put us off cruising, but we shall be giving Royal Caribbean a go next time. Read Less
3 Helpful Votes
Sail Date: September 2015
To celebrate our fifth anniversary, my husband and I decided to go on a mediterranean cruise and found a good deal on the Celebrity Constellation with an ocean view cabin, and drinks and gratuities included. The embarkation process went ... Read More
To celebrate our fifth anniversary, my husband and I decided to go on a mediterranean cruise and found a good deal on the Celebrity Constellation with an ocean view cabin, and drinks and gratuities included. The embarkation process went fairly smoothly although there was quite a line. We arrived via train from Rome, and tried to walk all the way to the ship which didn't quite work. Fortunately we found the shuttle to the boat, although it took awhile for the shuttle to get going (and there was no a/c). After arriving in the check-in tent, the lines moved quickly and before long, our luggage was handled and we were boarding the ship. We were greeted with mimosas which was a nice touch. The cabin itself was nicely appointed. The bathroom felt slightly run down, but overall no complaints. The exterior of our cabin window was dirty and we couldn't see well through it, but fortunately that was cleaned by the next day. Dining options were plentiful and we enjoyed the flexible dining option where we ate basically whenever we wanted (but making a reservation a day in advance). Meals were pretty good quality, as expected, but some entrees missed the mark, and the buffets could be hit or miss. Our best dinner was at Ocean Liners, which felt like eating on the Titanic -- so formal and old-timey in the best way. There’s a cafe which we stopped by at least once per day which had great views and delicious lattes. Service across the ship was wonderful. The crew couldn’t have done a better job. Entertainment was better than expected. We had assumed the shows would be cheesy... which some were. But one evening, they had a late night "adult-oriented" show which was actually really impressive, and the talent of the ships' entertainers was way better than I'd anticipated. We actually preferred the on-board entertainment over the special guests. It definitely seemed that there were options for everyone, no matter your taste. The Motown night was especially fun! We enjoyed many gorgeous sunsets, drinks in hand, while others were dining. After dinner, we strolled on the deserted decks, sometimes lying on the deck chairs to look at the Milky Way. Most of the informational sessions for upcoming ports really focused on selling their partnerships with local shops and, of course, the shore excursions. I would’ve preferred the history and interesting facts about those places, so if that’s what you’re looking for, bring a guide book. My biggest piece of advice is to research the ports ahead of time so you know when to book an excursion and to sight-see on your own. We had days in Athens and Santorini on our own, but then a really mediocre time in Sicily since we’d vastly underestimated the transportation options there, and ended up wandering around Messina (which wasn’t so great). All in all, it was a great first cruise experience. We definitely aren’t going to be lifetime cruisers, but I’m sure we’ll go again! Read Less
2 Helpful Votes
Sail Date: September 2015
We enjoyed this cruise with the exception of the food. The main dining room as well as the surcharge restaurants were a grave disappointment. Breakfast was the only redeeming meal offering an excellent variety, however serving green ... Read More
We enjoyed this cruise with the exception of the food. The main dining room as well as the surcharge restaurants were a grave disappointment. Breakfast was the only redeeming meal offering an excellent variety, however serving green bananas, cooking eggs benedict with either no yoke or a hard boiled one on 2 of the 10 occasions was hardly acceptable. Dinner consisted of repetitive offerings, subgrade quality sushi, and boring everyday meats ie. chicken, pork, grilled minute steak and poorly prepared desserts, not to mention the driest and worst tasting (giant) apricots we have ever experienced. A message to the head chef responsible for the main dining room: a normal caesar salad requires GARLIC. Also be more choosy in the quality and freshness of the shrimp you are serving. The selection and quality of the food in the surcharge restaurants also requires much attention and improvement. On the other hand, the cabin was comfortable and spacious and the attentiveness to cleanliness and detail was more than acceptable. The voyage itself was smooth and relaxing. A good time was had on the upper deck on the basketball court as well as the bocci game on the lawn. The excursions were definitely a highlight of the trip. A word to the wise: There are no bargains in the Duty Free Shop! Read Less
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