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6 Helpful Votes
Sail Date: April 2019
Reading the reviews about the Infinity made me a little concerned about the age of the ship being we were doing a transatlantic trip 8 days at sea and ending up in Portugal and Spain.I cannot understand how some people can complain about ... Read More
Reading the reviews about the Infinity made me a little concerned about the age of the ship being we were doing a transatlantic trip 8 days at sea and ending up in Portugal and Spain.I cannot understand how some people can complain about this ship. The trip over seas was exceptional the ride smooth and the staff wonderful. I cannot begin to say how wonderful the experience was. I think if your looking for problems you could find problems on any ship but if you go to enjoy yourself and the company your with then you can enjoy whatever ship you are on. Our room was spotless and our room stewart, Sergio, was the best, always willing to do anything we wanted and always doing it with a smile. We have done many cruises and we don't go on ships looking for things to complain about, but look for the good things..Our day consisted of Sergio greeting us in the morning then we would go up to the 10th floor for the breakfast buffet or down to 4th for a sit down breakfast. Each day we would play cards or join what ever activity offered for entertainment for the day. Lunch was always at the buffet which they had plenty to god food to offer for any appetite you felt like having. Then onto dinner WOW we never had a bad meal all 14 days. Marteo and Mart were great waiters on the 5th floor. My husband loves to eat and whatever he wanted it was given to him with a smile. Then onto the entertainment at night, the shows were outstanding we went to all of them. Then onto the casino which I have to say I won and came home with money..overall if your hellbent on finding problems you will, but really try hard to enjoy a wonderful trip on a great ship the infinity still has a lot of life in her even though she is old..we love it from beginning to the end , fantastic. The excursions were not the best..we had six stops and I would say out of six we four that were halfway desent..Hop on Hop off buses were not so good. Read Less
3 Helpful Votes
Sail Date: April 2019
Folks have already written about different aspects of this 14 night cruise so I want to highlight just two- the very FUN Activities team headed by Brittany (sp? I hope right), and the wide variety of live entertainment My wife, Sue, and ... Read More
Folks have already written about different aspects of this 14 night cruise so I want to highlight just two- the very FUN Activities team headed by Brittany (sp? I hope right), and the wide variety of live entertainment My wife, Sue, and I are PARTICIPATORS; we dance, we play every trivia, attend every game and contest and see every single live entertainment that is offered. Heck, we want to get the most for our money. We both felt this activity team was one of if not the best we have come across. Brittany, Shirly, Ari, Chico( if I forgot to mention someone, I apologize) made simple trivias, silly contests and karaokes seem like entertainment events. I saw Ari take a simple Jenga contest between the crew and cruisers and turn it into what seemed like the most fun Olympic event of earth. Seriously the warmth and fun emanating from them could be felt--and we spent a LOT of time with them, especially Brittany and Shirly. Carlos was a great leader for the group. Live entertainment abounded (although there was no piano bar, darn)...two dance bands, a guitar and singer duo, solo guitariest, string duo, special gigs by the orchestra, and even a cruiser choir, which took a lot of time and committment from not only the cruisers, but the production show musical director. Thirteen live acts at night-comedy, magic, a mouth dropping arial act, solo entertainers, three production shows - the iBroadway which we saw twice. Plus there were five afternoon live shows. Sure we liked some less than others, but we were willing to experience them. I will add that we enjoyed the buffet better than the dining room. Of course my wife was disappointed with the small lobster dish in the main dining room (heck on our next ship we had NONE), but I had a very delicious beef Wellingon. Finally this will be a cruise we will remember as we are the couple mentioned by TXrangegal in an earlier review who made the presentations of US Presidents and their wives to our group of history buffs, I guess you could say. The cooperation we got from the staff was outstanding and we could not have done it without the event manager working hard for us. LOVED the many sea days and hope to save enough money for an even longer trip with more days at sea. Met so many fun people playing the trivias and contests, whom, although we will never cross paths again, this moment of brief intersection will always be remembered. Read Less
6 Helpful Votes
Sail Date: September 2018
We read the reviews about Celebrity Infinity being an older ship and expected to see some signs of aging and stress. To our surprise the ship was immaculate and looked modern and new! I learned the ship had been renovated a few years ago ... Read More
We read the reviews about Celebrity Infinity being an older ship and expected to see some signs of aging and stress. To our surprise the ship was immaculate and looked modern and new! I learned the ship had been renovated a few years ago and the first indication of weathering we noticed was apparent on the interior of the tenders. If you looked hard you could find an occasional blemish on a counter top or on the bottom of the hot tubs but overall you had to give credit for this crew to keep a ship this old sparkling. The food, the service, and the style of the main dining room exceeded our expectations. We originally planned to eat at a few of the specialty restaurants during the cruise but had such a good experience at the Trellis that we went there all 14 nights. My only regret is not taking one night to experience the 3D show at the Qsine as so many passengers were telling us it was great fun. My last comment has to be on the entertainment. The ship's dancers, orchestra, and band were top notch and the guest entertainers ranged from good to great. Overall, the entertainment and the Cruise Director were as good as any ship we've sailed. Read Less
Sail Date: November 2017
Wow, this was a fantastic journey, through the Panama Canal and down the Pacific Coast of South America. We called at working comme4cial ports, and sat alongside freighters, all kinds of cargo ships and thousands upon thousands of ... Read More
Wow, this was a fantastic journey, through the Panama Canal and down the Pacific Coast of South America. We called at working comme4cial ports, and sat alongside freighters, all kinds of cargo ships and thousands upon thousands of shipping containers. This was our 11th Celebrity cruise and defintely one of the best! we had a great Aqua Class stateroom, perched up on the rear portion of deck 11, allowing for great views and lots of quiet. Our stateroom attendant was by far, the best attendant we have experienced. Aqua class guests dine in Blu restaurant. Therefore, we enjoyed an intimate, casual setting and some truly delicious meals. Althoug( our menu choices were limited, compared to the MDR, we were never at a loss for choosing tasty dishes. The fish and seafood were particularly delicious. Ditto any of the myriad of duck and lamb dishes. But, again, it was the serving team, from the charming hostess, to the maitre d, the waiter, the assistamt and all of the bus people. I have never experienc3d such a consistently high level of service, with charm, no attitude and a desire to make everything perfect. As is often the case, only the sommelier stood out as a weak member of the dining room staff. Although the Infinity is an old ship, and the outside paint job showed its age, the interior spaces and staterooms appeared to be well maintained. It was clear that new carpet had recently been installed in most public areas. Seating around the pool was ample and comfortable, and the spa and spa pool area were spot on and comfortable. Shore excursions were expensive, and proved to be a mixed bag. We had one particularly bad excursion in Arica, Chile. Although it is not a well known tourist spot, and not a regular port of call, we though we had the right to have an English speaking guide on a 90$, 4 hour tour. Apparently we thought incorrectly, as our guide was at a loss for explain8ng the sights in understandable English. On the negative side, check in at the start of the cruise was disgusting. We waited for more then an hour to check in at the Fort Lauderdale terminal. Definitely not enough check in staff and what seemed like confusion and lack of experience. Information regarding our disembarkation was poor, and a change in final port, from Valparaiso to Sant Antonio was poorly handled. So both the beginning anfd the end of the journey were odd, having nothing to do with ship or ship crew, but everything to do with corporate Celebrity. However, the good parts of this trip far outweighed the few negatives. Read Less
Sail Date: September 2017
Great ports in all our favorite NW cities. Great food both onshore and in Infinity’s restaurants. Superb butler service in our suite Entertainment was way above average. The magician was outrageously funny and accomplished. The ... Read More
Great ports in all our favorite NW cities. Great food both onshore and in Infinity’s restaurants. Superb butler service in our suite Entertainment was way above average. The magician was outrageously funny and accomplished. The aerialists were an unexpected surprised - like watching ballet. Couldn’t believe how big the work out area was. Lots of machines, free weights and awesome views off the bow. The observation lounge had the best view I’ve every experienced. Awesome sail away views in Vancouver and Seattle. Butler service for the Royal Suite was superb - our every request cheerfully fulfilled. Can’t save enough about Singh who was personable and articulate and intelligent without a hint of subservience. Qsine was the best food by far that I’ve had on a cruise ship and rivals onshore restaurants. Tuscan was also very good with an excellent steak for me. Luminaire was an excellent choice. Best food overall for any cruise that we have taken. Read Less
Sail Date: September 2017
The Infinity did not disappoint. The ship is in good shape, but it is older than most today. The crew is extremely friendly and the service is fabulous! I enjoyed eating in Blu every breakfast and dinner and the food is great! The ... Read More
The Infinity did not disappoint. The ship is in good shape, but it is older than most today. The crew is extremely friendly and the service is fabulous! I enjoyed eating in Blu every breakfast and dinner and the food is great! The ports were interesting, except for Astoria, OR. I loved Vancouver, Seattle, San Francisco, Monterey and Santa Barbara was my favourite port. I'd move there in a minute is it weren't so expensive. I could not believe the real estate prices. Weather was beautiful in every port. First two nights were stormy and rough but after that, the cruise was smooth. I did book a future cruise for another pacific northwest cruise in Sept. 2018 on the Solstice and I'm looking forward to it very much. I can't praise the crew enough for their friendliness and always eager to please attitude. My congratulations to Celebrity for encouraging the crew to be great. Read Less
Sail Date: March 2017
We found this cruise allowed us to see places we wouldn't normally be able to see. We went to the Atacama Desert, the driest place on Earth.we also were in the heat and humidity of equatorial countries. The diversity was great ! On ... Read More
We found this cruise allowed us to see places we wouldn't normally be able to see. We went to the Atacama Desert, the driest place on Earth.we also were in the heat and humidity of equatorial countries. The diversity was great ! On board we were very pleased with the alternative restaurants. The Tuscan Grill provided homemade pasta, incredibly delicious steak, and delicious seafood. Sushi on 5 was excellent ! The service was attentive, and recommended dishes were great ! We loved going to Qsine, a dining experience all of its own. It was fun, inventive, and a wonderful way to try a variety of unique dishes. The Trellis Diningroom provided a delicious variety of options every night. The service was excellent In all of the dining venues ! We took advantage of the classes on using iPhones and iPads . They were offered on sea days, and gave great tips on using different apps and helped you get the most out of your camera and editing tools. Classes in cooking, dancing, painting, and much more were also available. It was a really fun and interesting cruise . Read Less
Sail Date: March 2017
Fascinating places, great on board service, good excursions! Interesting mix of passengers with around 50% being Spanish speaking only! Good cabin with great balcony, ideal for viewing the transit through the Panama Canal at close ... Read More
Fascinating places, great on board service, good excursions! Interesting mix of passengers with around 50% being Spanish speaking only! Good cabin with great balcony, ideal for viewing the transit through the Panama Canal at close quarters. Would recommend this cruise. Food was good in all resteraunts, Quiisine was definitely a strange experience with too much food but it was great entertainment. Our waiter Osman in the Trellis dining room was exceptionally courteous and helpful. He did everything to accommodate our need and the needs of the other 4 diners at our table. The Colombian wine waiter (Fernando?) was very knowledgable and always had a smile for us! The young assistant waiter was very attentive. The entertainment was good especially Antonio Salci the pianist and resident band fantastic. Karen Grainger the singer / impressionist provided an entertaining show as did the Celebrity singers and dancers. We enjoyed our holiday very much. Read Less
Sail Date: March 2017
This was a repositioning cruise so although there were no other cost saving perks enticing us to book the initial price was attractive and the locations traveled to irrisitable. Having a chance to see Chile, Peru, Ecuador, Columbia and ... Read More
This was a repositioning cruise so although there were no other cost saving perks enticing us to book the initial price was attractive and the locations traveled to irrisitable. Having a chance to see Chile, Peru, Ecuador, Columbia and Panama was a chance not to be missed. We have enjoyed a Celebrity Cruise once in the past and very much enjoyed it - this one was just as good. Fantastic food/drink, service from a friendly but unobtrusive staff, and luxurious accommodations made it once again a wonderful vacation. The restaurant served varied and very tasty gourmet meals and the buffet was a delicious option for casual eating as well. Our room was looked after by Elmer from the Philippines and amongst others Krishna, Nester provided us with excellent personalized service at various bars. The room was comfortable, spotless, and we spent many hours enjoying the sun and views from our balcony. We highly recommend Celebrity Cruises. Read Less
3 Helpful Votes
Sail Date: December 2016
the panama canal / south america cruise was a total delight thought we opted for a 5 night specialty package my observation is that the select dining room was as good and with much more dining option service in either room was ... Read More
the panama canal / south america cruise was a total delight thought we opted for a 5 night specialty package my observation is that the select dining room was as good and with much more dining option service in either room was exceptional / most outstanding was jonny walker in tuscan where we dined three times missed the late night adult comedy room and the extra select dining option found on the slightly larger celebrity ships no problems on and off ever entertainment first class elete and up cocktail hour a super opportunity keep hard liquor spending to a minimum wine package priced reasonably stayed in santiago after cruise / turtned out to be quite a diverse spread out city compares to manhattan for its glass buildings that are utterly special a freak bad weather day covered the andes peaks with snow / wow we try to use X exclusively Read Less
2 Helpful Votes
Sail Date: December 2016
This was our 3rd cruise, but 1st on Celebrity; it's now our favorite line. The food was very very good, above expectations. There is a high ratio of crew to guests and they really do take excellent care of you. Our waiter/assistant ... Read More
This was our 3rd cruise, but 1st on Celebrity; it's now our favorite line. The food was very very good, above expectations. There is a high ratio of crew to guests and they really do take excellent care of you. Our waiter/assistant waiter in the dining room had only 3 tables to take care of, for example, and the room steward had only 10 rooms. The staff all seem very happy to be doing what they're doing. The shows at night were a step above the other lines we tried. And at last, at last there was someone on board to tell us about the ports, culture, history, and wildlife we might be visiting... not just the shopping. Now that said, this was clearly best for adults. There weren't nearly as many kid and teen activities as we saw on RC or Norwegian. For an adult, though, the enrichment activities onboard were an unexpected pleasure. Again, hats off to the crew of the Infinity; they made this trip memorable. Oh, and going through the Panama Canal, then down to Chile was a memorable experience. Cartagena was hot, as was Panama, but the weather going south in December was really great. And Chile... wow, what an awesome country. I want to go back there! Avoid the snorkeling excursion in Ecuador, though; the coral is all bleached. There are still some beautiful fish in the area but it's not much of a reef anymore. I guess with climate change we'd better visit the good reefs while we can; our grandchildren may only be able to read about them in their schoolbooks one day :-( . Read Less
4 Helpful Votes
Sail Date: May 2016
I'll start by saying we are loyal Celebrity cruisers for several reasons. We are Blue Chip Club VIPs and as such they take very good care of us. This was our 6th X cruise and our first Pacific Coastal. We chose this trip based on the ... Read More
I'll start by saying we are loyal Celebrity cruisers for several reasons. We are Blue Chip Club VIPs and as such they take very good care of us. This was our 6th X cruise and our first Pacific Coastal. We chose this trip based on the itinerary and not so much on the ship. We have done Alaska on Infinity and had no complaints. Embarkation in San Diego went smoothly and we were onboard at about 12:00pm and went straight to Bistro on 5 for a quiet lunch. We were very disappointed to see that the daily specials were gone and our paninis were just OK. At about 2:00 pm the rooms were ready and we went to check out OV 3072. We have always had a veranda or better so this was our first time trying an Oceanview and it really was fine although I do miss having coffee on the balcony or just being able to open the door and get some fresh air. All of our port stops went fine but I would not bother getting off the ship in Astoria next time. Nothing to see or do there. San Francisco was crazy busy with an onshore event but we had fun anyways. In general, I would have to agree with many others that MDR food quality and selection has gone down but not enough for me to leave X. We dined in the MDR most nights as well as once in Tuscan and twice in Qsine. We enjoyed the specialties the most. Many people have said that in Qsine you should go with at least 6 people but we found them very adaptable for a 2 top. We tried 5 dishes the first time and another 5 the next. It's easy, push the plate away when you've had enough! Lots of fun! The only negative there was that the servers and Maitre'd checked on us so often it was a little intrusive. We only really ate in the buffet for a light breakfast and it was always good. Excellent eggs benny! If we were on the ship for lunch we ate at the pool grill. Awesome burgers! Huge thanks to Ramesh our waiter in the casino bar. He was fantastic! Another star for us was Heston, our assistant waiter in the MDR. He should be a head waiter, everyone loved him. The Thalassotherapy pool was great and we enjoyed all of the shows we attended. We only had one truly bad experience on the cruise and that was Siraz, our sommelier. He was rude and spoke down to us. Read Less
22 Helpful Votes
Sail Date: May 2016
Celebrity Infinity Pacific Coastal—Hubbard Glacier Cruise. May 2016 My wife and I took the eleven-day Celebrity Pacific Coastal cruise followed by the seven-day Hubbard Glacier Alaskan cruise in May 2016. The two cruises were a total ... Read More
Celebrity Infinity Pacific Coastal—Hubbard Glacier Cruise. May 2016 My wife and I took the eleven-day Celebrity Pacific Coastal cruise followed by the seven-day Hubbard Glacier Alaskan cruise in May 2016. The two cruises were a total of eighteen days filled with visits to iconic landmarks and views of magnificent scenery and wildlife. The Pacific Coastal is a repositioning cruise for the Infinity as it moves from its Panama Canal season to its Alaskan season. We embarked in San Diego, California, cruised north as far as the Hubbard Glacier in Alaska and returned to Vancouver, British Colombia in Canada for our return flights home. All of our travel, including the cruises, excursions, air fares and hotel were booked through Celebrity, the safest way we have found to reduce the risk of unpleasant travel events. The Itinerary: The first cruise began in San Diego with stops in Santa Barbara, Monterey, and San Francisco in California, Astoria in Oregon, Seattle in Washington, Nanaimo and Victoria in British Colombia, ending in Vancouver, BC. The second cruise began in Vancouver with stops in Icy Strait Point, Juneau and Ketchikan in Alaska, a spectacular day cruising near the Hubbard Glacier, and a return to Vancouver for disembarkation. The infinity does this route twice a year as it repositions to and from Alaska. Delta airlines flights booked through Celebrity got us to San Diego and home from Vancouver. Our Celebrity booked hotel with transfers was the Embassy Suites, located very near the port in San Diego. Port-to-airport transfers got us efficiently from ship to air transportation. Landmarks and views: We started with the hotel and port in San Diego which are near the famous museums, zoo and naval operations. Aircraft carriers, one a museum and two operating carriers complete with airplanes were docked opposite the Infinity. Santa Barbara was home to a lot of Spanish inspired architecture. Monterey was our opportunity to stroll along Cannery Row filled with colorful sights. San Francisco sights included the Golden Gate and Bay Bridges, Alcatraz, Beacon Hill, the iconic Transamerica building and Fisherman’s Wharf. We could see the Space Needle in Seattle from the ship. Nanaimo, which was new to us, was the historic home to a flourishing, and now nonexistent coal mining industry. The scenery is beautiful. Victoria is the capital of British Colombia, complete with its government buildings. Downtown is interesting complete with a big Hudsons Bay department store, a modern descendent of the famous Hudsons Bay fur trading company. Icy Strait Point has a new cruise terminal and an enthusiastic native American population. Our visit was late in the day, short lived and cold with beautiful scenery. Juneau is the capital of Alaska in a very scenic mountains (snow covered) and harbor setting. Ketchikan is a classic Alaskan small city with thriving fishing and tourist industries. Shopping was fun. They have a lumberjack show worth attending. Transportation around and between Alaskan cities is either by airplane or boat. Float planes and ferry boats were everywhere. The Hubbard Glacier is a special cruise ship visit. Ships enter the harbor close enough to the glacier to easily see and hear the ice cracking with huge chunks falling (calving) into the water. The glacier is three hundred feet tall and breathtaking in size and magnificence. The sounds are awesome. Ships stay, spin around and take a lot of time so all passengers get a shot at the views. Ports have shuttles for passengers and numerous options for shore excursions. Float planes, boats, taxis and busses await to take cruise passengers to whatever adventures they desire. We always opt for ship sponsored events to lower our risk of problems. We saw whales, seals, otters, deer and eagles along with a lot of birds we couldn’t identify. It is great fun scanning the shorelines along the Alaskan inland passage for wildlife as well as enjoying the incredible scenery. Snow and tree-covered mountains are the foundations for nearly every view. They are impossible to adequately describe and photograph. We tried. The ship and service: The Infinity is a 2001 ship that underwent a major refurbishment in 2015. The interior of the ship was in excellent shape and had new venues added. The top deck movie area, Michaels Club and the Luminae restaurant for suite guests, QSine and the Tuscan Grill specialty restaurants are major changes. All great! The ship looked very good on the inside with new furnishings. The exterior showed some wear but nothing that affected passengers. The service, typical of the Celebrity brand, was special! Crew members were always helpful. Officers were constantly present. The executive chef, for example, was around nearly every day. Senior officers were available for several events including receptions for past and frequent Celebrity passengers. Nice. We selected cabin 6116, a sky suite, for the cruises. We are also members of the Blue Chip casino players club. This added to the already special service for us. Our butler, Albino, was there with afternoon snacks and made certain that our cabin was cleaned while we were gone. He provided great advice on ports and processes having been on numerous cruises. The Luminae restaurant is a giant perk for suite guests. A staff of about ten people serve breakfast and dinner daily as well as lunch on sea days. Cevrine, the receptionist, waiters Kavarij and Chitra, Arfin the assistant waiter and Bekir the Maître D along with the others made us feel special at every meal. Food: The food was very good, nicely presented and well served. We dined on Filet mignon, turbot, shrimp scampi, halibut, cod, lobster ravioli, pork tenderloin, Australian sea bass, scallops, tilapia, roast turkey, pad thai, swordfish, lobster, lamb shank, veal loin, salmon and beef for entrees. Desserts were tasty. The buffett featured roast beef, pork, and chicken along with salads, sandwiches and a wide choice of entrees. Lunch, one day, featured thirty six cakes, all decorative. There was ice cream for every meal and for snacks. The QSine should be on everyone’s schedule. The food and presentations were unique. We found it a great opportunity to sample foods from several countries. Most were very good. Bistro on Five had a special crepe that my wife found to be her favorite. We tried the Tuscan Grille but steak is not one of our favorites. Perks: We chose the multiple perk package, booked a suite and are Blue Chip casino members. More perks than we could possibly use. People should carefully select every perk they can afford and use. Complimentary drinks, internet minutes, gratuities, on board credit, laundry and specialty restaurant fees were among the choices. Makes the final bill much less painful. The “booking a cruise on board” is also a significant perk if one plans to take another Celebrity cruise. Just pay attention to the offers. Ours included three hundred dollars of immediate on board credit to offset the three hundred dollar deposit for a cruise with date and itinerary to be determined. Conclusion: The combined Pacific Coastal and Hubbard Glacier cruises offer a unique cruising adventure that includes major US cities and wonderful scenery. The refurbished Infinity was a very nice and comfortable ship. The entire Celebrity staff was professional and responsive. Many are knowledgeable world travelers and have a lot to offer in the way of information about ports and ships. Read Less
3 Helpful Votes
Sail Date: December 2015
We have been on seven cruises and with six different cruise lines. Our experience with the treatment food allergies and gluten free needs has gone the full range. We were treated very well. My wife has gluten free food issues and the ... Read More
We have been on seven cruises and with six different cruise lines. Our experience with the treatment food allergies and gluten free needs has gone the full range. We were treated very well. My wife has gluten free food issues and the sensitivity to her needs was consistently at a very high level. It did not matter what dining area we were in. From the Mater De to the dining room manager to the table waiter and his staff - all were involved and cared. The excursions were weak, but conducted professionally. Some of the buses used were not very comfortable. The entertainment was mostly very good. Some of the performers were absolutely outstanding! The ship is a very tired ship, but the crew and service overcame this tiredness and made the cruise experience a good one. The offering of a variety of presentations was large and offered many chances for new information from "experts" in their field. The exercise equipment was complete and well used. Read Less
2 Helpful Votes
Sail Date: September 2015
We are a couple in our 50s and this was our 17th cruise (3rd on Celebrity). We love cruising and have learned to always enjoy the great parts of cruising while not letting a couple not-so-great experiences ruin a long awaited outstanding ... Read More
We are a couple in our 50s and this was our 17th cruise (3rd on Celebrity). We love cruising and have learned to always enjoy the great parts of cruising while not letting a couple not-so-great experiences ruin a long awaited outstanding experience. We arrived a couple days early to San Francisco not ever having been there before. Anyone who has a chance to take a cruise out of this incredible city should do so. I understand not many cruises or cruise lines use San Francisco, but it is a great place to visit and sail from. The sailaway under the Golden Gate Bridge is spectacular. We stayed at the Chelsea Motor Inn, which turned out to be an excellent hotel, "moderately" priced, and near enough to Fisherman's Wharf. There was a Dreamforce convention in town with 150,000 attendees, so anyone who didn't book a hotel a year in advance like we did ended up either staying by the airport or paying extremely high prices. Infinity herself was docked for 4 days and used as a floating hotel for the convention. The ship was in good shape other than some worn carpet and a little rust here and there. Hopefully stuff they will take care of at her drydock this month. Activities ranged from trivia competitions to some excellent educational lectures on marine biology and port lectures. There were especially good lectures and films on the Panama Canal. One of my few criticisms of Celebrity is their lack of a movie venue. They did show movies in the Celebrity Theater, but they were always on port days when we were off the ship. I understand that a rooftop terrace with a movie screen will be installed on deck 11 at the drydock, which should greatly increase entertainment options. Shore excursions were a mixed bag for us. Our best excursions were organized through Cruise Critic in Costa Rica and Colombia. A couple of the ship excursions were took (Puerto Vallarta and Colon) were overpriced and disappointing. They didn't take away from the awesomeness of this cruise, however. Cabin was Aqua A1 cabin 1109 on deck 11. Our cabin steward Ambrose and his assistant Hasim were excellent. They kept everything clean and made us feel very welcome. Cabin location was excellent and very quiet. It was convenient to walk downstairs to the Oceanview cafe and just a close elevator ride down to Blu. The balcony has a slight overhang but for the most part is exposed. We chose this portside cabin so that we would be in the shade in the afternoon while traveling south in the hot Mexican/Central American sun. It worked out well so the temperature was pretty much always cool. Coming north from Colombia, where we were in the afternoon sun, the cabin was a little harder to keep cool. I don't know how quiet this area will be once the rooftop terrace is built. Food ranged from excellent to blah. We ate in Blu normally and most of those meals were very good. There were a few exceptions where maybe a baked potato was cold or soup not to our taste. Breakfasts in Blu were always fabulous. I was really pleased with the Oceanview Cafe (buffet). There was always a lot of variety, with something to please most folks for every meal. I have to mention that the pizza was excellent and made up part or all of many lunches. There were different dessert theme days that made lunch desserts interesting, except that most of the desserts were rather bland. The ice cream line was the best. We ate in all three specialty restaurants. On our first night, we ate in Qsine at 1/2 price. It was excellent and very different than what we had done on a ship before. Tableside prepared lobster in the SS United States was excellent as well. It's a shame this elegant restaurant is being replaced with Tuscan Grill during drydock. Bistro on 5 was very good as well. Overall I thought the food choices, preparation, presentation, and taste were all very good. It's tough not to get bored on a 17 day cruise and we did find ourselves gravitating to more simple food at times (burgers from the Mast grill were great on sea days). The only real disappointment was the change in policy on pastries from Cafe Al Bacio. They now require you to buy something from the Cafe to receive a complimentary pastry. Since we had the drink package, this didn't end up costing us anything. Had we not had that, it would have been much more impactful. Entertainment ranged from fabulous to meh. Production shows were a little disappointing. The singers and dancers were very talented but I think the productions themselves were just so-so. On the other hand, the individual entertainers were just great. From a comedian who made me cry I laughed so hard, to multiple singers and instrumentalists that were amazing, well done Celebrity. Cruise director Patty Honacki was a hoot and a very talented singer in her own right. Disembarkation was ok, I guess. We docked in the same terminal that Allure/Oasis use and were the only ship in port. It took about an hour from the time we got off the ship until we were waiting for our ride. Being as this was a long cruise with lots of foreign nationals that went to a lot of ports, getting through Customs took some time since there was not a separate line for non-US citizens. Seeing as how we waited until the latest we could to disembark, we expected a longer wait than if we had been first off the ship. In summary, this was a bucket list item for us that Celebrity made worth the wait. As I think back though the few minor disappointments (a couple shore excursions), they melt away compared to the great time we had pretty much all the time. And finally, what impressed me the most about cruising on this ship was the overall friendliness of the crew. From Lorredana in Blu to the ship's officers to the guy cleaning the stair rails, everyone said hello with a smile and to a person they were as nice as could be. My hats off to them, especially dealing with such a diverse group of cruisers. Read Less
Sail Date: October 2014
First of all, for everyone who was on that ship - don't hold the captain or the cruise line responsible for the terrible weather. He made the best of a difficult situation, and cancelled cruise ports, and rainy days in Bermuda are not ... Read More
First of all, for everyone who was on that ship - don't hold the captain or the cruise line responsible for the terrible weather. He made the best of a difficult situation, and cancelled cruise ports, and rainy days in Bermuda are not something you can complain about - take it up with the big man upstairs! Cabin; We were fortunate to get an accessible inside stateroom as this was all that was available at the time of booking. Designed for a person with mobility issues, it was huge and very comfortable - but this was a fluke and not something you could guarantee. Spa: The ship has an indoor thalassotherapy pool with side Jacuzzis. The temperature of this was always in the mid 90s, and this is a unique feature of this class of ship. I absolutely loved it, and went in twice a day before a sauna with window and a great sea view. The only down side of the changing rooms was the showers had no water pressure and it was difficult to wash off soap or shampoo with the limited spray. I complained about this and nothing was done about it. The gym area was very good, although the lat pulldown machine and shoulder press machine were very poor with an unnatural range of motion. The free weights had benches and free weight dumbelless up to 50lbs - this was adequate, but I was hoping for 60s or 70s. All in all, a very large and clean gym area and the classes were well attended. Dining Room: We had the early seating and went in about 6.15pm. The tables are on top of each other, and you have little privacy. The food is good quality but the service is slow and fragmented. Nice touches are the basket of bread and table setting. Salads are poor as you have to wait for the staff to come back with dressings etc. The steaks were nice, the roast turkey was very good, the desserts were so-so, soups were two thirds full and not that hot. Lunch service was a little better and a relief not to have to deal with the 10th floor buffet. Ocean View Café: This was the low-light of the ship for me. The layout is a joke as you have no idea where you are supposed to sit in order to access all serving stations. By the time you get back to your table holding a bowl of soup, or hot food with no tray (why no trays?), it is cold. Good luck finding all the cutlery you need, spoons, forks, knives etc, all in the wrong places. The quality of the food is cheaper and inferior to the dining room, and the attempts to serve yourself through very low glass dividers with giant spoons is clumsy and messy. The coffee in the morning was very poor quality and barely drinkable - compared with the Seattle's Best on RCL for example which is excellent. Entertainment: The production shows were OK, with one excellent singer, but a weak supporting crew, and for some reason all very tiny. They were high energy and a lot of well known songs, so easy to follow and enjoy. The guest entertainers were mixed. The comedian, Fred Klett, with his Newhart style deadpan, was very welcome and surprisingly good. The male singers were OK, even if the songs they presented were predictable and stale. I don't care for magicians and I like juggler and ventriloquists even less, so lets not go there. The musical impersonator at the end was very funny with some brilliant jokes and accurate impersonations. Celebrity Activities: The trivias was well run on the whole, especially by Aida and Andres. The progressive trivia hosted by Rachel fell apart when all her answers were wrong and she didn't seem to know how to handle it. Some of the entertainment was embarrassing when you consider the average age was 65, and the games were for 20 somethings or college kids. Overall, the impression was positive, and excellent value for money with some nice touches. However, you probably need to go for the premium drinks package and dining package to upgrade your whole experience. I would chose this ship again for the indoor spa facilities alone, anything else was a bonus. Read Less
Sail Date: October 2013
To celebrate our mom's 80th birthday, my sister and brother-in-law's 40th wedding anniversary and me and my husband's 25th anniversary we decided on a cruise. We started in Harwich and were surprised by rough seas on our ... Read More
To celebrate our mom's 80th birthday, my sister and brother-in-law's 40th wedding anniversary and me and my husband's 25th anniversary we decided on a cruise. We started in Harwich and were surprised by rough seas on our first "at sea" day. Our first stop in La Rochelle was great and the weather was better than expected. Our second stop in Gijon, Spain was also delightful. That evening, though, we got caught in what we later found was described as the "storm of the century" in Britain. Walking on board was challenging with the winds estimated at over 82 MPH (hurricane force) and waves from 45-50 feet. The storm went on all night. The Captain later said he had been in some bad weather but this was among them and another officer thought the storm was magnificent. Luckily our family weathered it well but it was quite the experience. Unfortunately we arrived three hours late in Vigo so had to forego seeing Santiago de Compostela which was a big disappointment as that was one of the highlights we wanted to see. I enjoyed the transatlantic and that part of the sailing was much smoother, but I still enjoy itineraries that offer more sightseeing. We are not to the point of wanting quite so many days at sea. We did have some excellent entertainment on board via a test program called Cruising with the Classics. This featured Brooke Aehron and an up and coming flautist. Hopefully this program will continue. All in all we had a wonderful time. Read Less
Sail Date: May 2013
I flew from Atlanta to Ft. Lauderdale the day before the cruise and stayed at the Rodeway Inn ($62.50), had dinner at the hotel's restaurant, and had the best prime rib I've had in a long time. The hotel was a perfectly nice ... Read More
I flew from Atlanta to Ft. Lauderdale the day before the cruise and stayed at the Rodeway Inn ($62.50), had dinner at the hotel's restaurant, and had the best prime rib I've had in a long time. The hotel was a perfectly nice place to stay and was chock full of people waiting to board the Infinity and a Holland American ship departing the same day. After the complimentary continental breakfast, Rodeway personnel urged us to take the early (9:30) shuttle to the Port despite notification from Celebrity that because of the budget sequestration, there would be delays in disembarkation, and therefore embarkation, so we should not show up for boarding until 12:30 rather than 10:30, the time originally scheduled. The Rodeway guys told us that the cruise lines always said that, but that unless the lines notified the hotels to the contrary, we would save a lot of time and tribulation by showing up at the originally appointed hour, especially in light of the fact that four thousand or more people would be boarding the two ships that day. About 20 of us took Rodeway's advice, got to the Port at about 9:45 and waited for 45 minutes until the doors opened precisely on time and as (originally) scheduled. Because of Rodeway's good advice, embarkation went smoothly. Once past security, which was pleasant compared to what must be endured before boarding a plane, we were guided by Celebrity to the appropriate sections of the waiting area. Boarding started shortly after 11:00. Suite passengers boarded first, then Aqua Class, then Concierge class. I was in a Concierge class cabin and boarded at about 11:15, so don't know the remaining order of boarding. Because our cabins weren't quite ready, I wandered around the ship to get my bearings and have lunch. After lunch, the cabins were ready for occupancy, and fairly soon after I got there my luggage arrived. Once I unpacked, I opened up my laptop to record my initial impressions, opened the welcoming bottle of sparkling wine----and promptly spilled the glass of wine onto the laptop, putting it out of commission until I could get it repaired after returning home. THE ROOM: I was in 8126, a little aft of midships. Because of the location, such pitch as there was (and there was very little) was barely noticeable. The room was about what I would expect in any veranda cabin, except for the closets and drawers, which were much more spacious than on other ships, and I could easily store my bags, unpacked clothes, and of course the laptop which was now hors de combat. There was a connecting door to 8128, but either the passengers in that cabin were quiet or I made more noise than they did because I was not in any way annoyed or distracted by such muffled sounds as occasionally did come through the door. But Celebrity might consider some way to enhance the muffling. THE PERKS OF CONCIERGE CLASS: As I said, boarding was smooth and seamless, at least for us early birds, and Concierge class passengers did have priority boarding after the suite holders and aqua class passengers. Whether that was a significant advantage will have to be determined by reviews penned by passengers lower in the boarding priorities. Concierge class passengers found a welcoming iced bottle of complimentary sparkling wine in their cabins upon arrival. And--as noted--this was a mixed blessing in my case. The third perk was a small vase containing 5 or 6 flowers, changed daily, which was nice little--very little--touch. Finally, Concierge class cabins received at about 4 each afternoon, a plate of six tiny canapes, with two each of three varieties each day. Think of thin slices of cucumber with squirts of velveeta, or small strips of Italian cured meat curled around a small melon ball. Again, a nice little--very little--touch. THE FOOD: Contrary to the mixed reviews I had read before embarking, I thought the food, and the service, was wonderful. The 10th Deck Oceanview cafeteria had pastas, curries, stir fry cuisine, a carving station, fruit--just about everything one could imagine or want. The only exception was the cheese selections, which were few and bland in the Oceanview, but somewhat better in the Trellis, the main dining room, although lacking in "strong" cheeses that I like. e.g., Limburger or Stinking Bishop, but which SWAMBO refuses to have in the house I ate in the Trellis, the main restaurant, about half the time and the Oceanview the other half. The only specialty restaurant I tried was the United States on the last night of the cruise, and it was excellent. The food was beautifully prepared and the wine pairings were perfect. When one finished one course, and only when one finished the course, another was promptly served, but one did not get the sense that the were hurrying you, but simply pacing the service. The tables were far enough apart that one did not hear the conversations at the other tables. All in all, the ambiance--and as a recovering lawyer I have been called an ambiance chaser--was excellent. THE CREW: My cabin cleaners, Joy and Lu, were excellent. My cabin was always cleaned by the time I returned from breakfast, and the bed was turned down with the chocolate on the pillow when I returned from dinner. Again contrary to some reviews I had read, all the crew seemed cheerful and happy to be there. Celebrity apparently treats its employees well, for several of the crew members I spoke to had more more than four or five contracts under their belts, and one waiter was on his thirteenth. THE ENTERTAINMENT: I can't comment on the entertainment because I did not go to any of the programs or watch reruns thereof on the shipboard channel devoted thereto. However, other passengers told me that they enjoyed all the entertainment programs. I also missed the a cappella and string quartet performances and various times and places throughout the voyage, largely because each performance was listed on the daily programs as lasting only about 45 minutes and that just didn't seem to justify tracking the performance down. THE PASSENGERS: The passengers were, as one might expect, a well-travelled lot, many of them having taken two or three cruises a year for many years. WIth some exceptions, they were also younger and healthier than I had expected, again contrary to some reviews. I liked everyone I met, even the lady who took such umbrage at comments concerning a certain politician and that politician's supporters that she abruptly left the table, and the steak that had just been delivered to her, expressing an unwillingness to listen to any more seditious conversation. So we never did get around to religion or sex. Also as one might expect on a cruise with so many sea days, there were lot of bridge players aboard, most of whom were high intermediate, or very advanced, players. The difficulty was in learning where bridge games were to be held on any given day at any given time. THE EXERCISE FACILITIES: The gym was as well equipped, or better equipped than most commercial or country club facilities. The only thing this one lacked was a roman chair THE EXCURSIONS: I did not take any of Celebrity's excursions, contenting myself with a brief walk around Ponta DelGada, and a longer walk to the closest cafe in Cherbourg, La Regence, for some wine and cheese. In Zeebrugge, 8 of us had gotten together on Cruise Critic after one couple had contracted a taxi company and engaged a van to drive us to Bruges and return. Once we discovered (on our own, because nobody in the crew had bothered to tell us) that there was a bus that would drive us to the gate to meet our taxi, there was short ride to the main square where I took a canal tour, then a city bus tour, had a late lunch and returned to the ship. DISEMBARKATION: UK Immigration came aboard in Ponta Del Gada and stamped our passports on the ship, so there was no delay or difficulty in leaving the ship. I carried my own bags to the terminal, and found a porter who took them the rest of the way to the train station across the street, for a 07:50 direct train to Cambridge. THE (MINOR) QUIBBLES: In no particular order, these are the very few things that might be improved: 1. As noted, Celebrity could at very little cost or rearrangement of space, put a roman chair somewhere in the gym. 2. Also as noted, Celebrity really ought to provide some information to passengers visiting ports on their own, e.g., where one can find a cab or van, how long the walk to town is, whether there are shuttles to the main gate, etc. 3. Although the daily scheduled was delivered to one's cabin, one had to go down to the third deck to the Guest Services area to find the various national news summaries. Other lines deliver them to the cabins and make them available in the main cafeteria. 4. As noted, there is a connecting door between cabin 8126 and 8128, and conversations and coughs (and, I suppose, television--but although I watched my television I don't think the people in 8128 watched theirs) in one room can be heard in the other. Since I was by myself, I didn't worry about my privacy, but I am afraid that the people in the other room were worried about theirs. Celebrity really ought to figure out some way to soundproof the doors. 5. Finally, and also as noted, Celebrity really ought to make some sort of effort to set aside one area for bridge. As it was, most days we had to go to Qsine in the morning between 10 and 12 (one day Qsine was booked for a private lunch, so we played in the United States), and then the port side, aft, area of the Oceanview Cafe between 3 and 5 after lunch service was over. SUMMARY: But all in all, I loved the trip. The weather was great for the first 8 days, the deck officers apparently steering us around occasional squalls, and sitting on the aft deck, I never saw a pitch of more than about a foot or so. . Read Less
Sail Date: May 2013
Our Transatlantic to the British Isles May 2013  The lands of our ancestors and moreWe avoided flying to England for our British Isles cruise by booking a transatlantic cruise on Celebrity Infinity from Ft. Lauderdale. It is called ... Read More
Our Transatlantic to the British Isles May 2013  The lands of our ancestors and moreWe avoided flying to England for our British Isles cruise by booking a transatlantic cruise on Celebrity Infinity from Ft. Lauderdale. It is called sailing back to back cruises(B2B). The transatlantic cruise started on May 1 and was 12 days with three ports, the Azores, Cherbourg, France and Brugges, Belgium, ending in Harwich, England. The British Isles cruise was 11 more days, starting from Harwich on May 13. We visited Le Harve, France; St. Peter’s Port, Guernsey; Cobh (Cork) and Dublin, Ireland; Liverpool, England; Belfast, N. Ireland; Greenook (near Glasgow) and Invergordon (near Inverness), Scotland, ending at Harwich. After the cruises, we had three days in England, before returning home on May 27.We drove to Ft. Lauderdale from St. Simons, Island, Georgia. The trip is almost entirely on I-95 and about 420 miles, taking a little over six hours. We drove down on April 30 in order to arrive on time for embarkation the next day. We stayed at the Fairfield Inn & Suites/Ft. Lauderdale Airport/Cruise Port, which had a deal allowing 30 days of parking if you spend one night at the hotel. The price for the inclusive parking package is about $30 more than if you book a room separately. We had used the hotel before on a cruise. They also provide free shuttle service to the cruise ship.Embarkation was painless. We arrived about 12:20 and were on the ship eating lunch in Bistro on Five by 1 pm. Bistro on Five is a specialty restaurant on deck five that specializes in crepes and paninis. It is great and only costs $5 per person. Few people use the restaurant, so it is generally quiet. Our cabins were ready before we finished lunch. We had a cabin on deck six, somewhat forward, which is the deck right above the lifeboats. This was not a problem for us. We had originally booked a balcony cabin on deck seven, but took the veranda (balcony) guarantee offer saving almost $900 on the fare. Our transatlantic cruise did not cost us much more than what the airfare would have cost. Dinner was in the main dining room (MDR) at 6pm every evening with the same passengers. Fortunately, we had great table mates at table #325. Jan and Fred were at our table. We had met Jan and Fred on our cruise through the Panama Canal to Chile in 2011 and arranged to dine with them. We were joined by Franklin, Sandi, Mel and Grace. They were all great dinner companions. The dining was excellent, as we have always found on Celebrity. Our waiters and wine steward provided excellent service, so we looked forward to dining every evening. After all, eating on a cruise is like a cow grazing in thick grass, sometimes it seems that you are eating almost constantly. The buffet was not bad, just the configuration on the Millennium class ships slows down the acquisition of food. DW stopped going to breakfast, so I would take her coffee, fruit and yogurt after I went to the fitness center in the morning. Generally, I wake up earlier than DW, so going to the gym worked out well for both of us. The Infinity fitness center was very crowded on the first days of the transatlantic but started to thin out after about four days at sea. I had no major complaints about the fitness center, except that it only had about half a dozen cycle machines and one was broken during the transatlantic.Also, I purchased a five bottle wine package, which provided a modest discount, but facilitates the ordering of wine for dinner.Since I am preparing to submit this story of our trip as a review on cruise critic, I will discuss the usual issues that such a review provides, as well as providing a somewhat separate story for each cruise. The main purpose of the story is to inform family and friends of our travel experiences.The entertainment on the Infinity’s transatlantic was excellent. Our cruise director was Alejandro, from Argentina. He proved to be entertaining on his own and seemed to provide a spark for encouraging us not to miss the shows. We did not miss any shows on the transatlantic. The Infinity singers and dancers were excellent and participated in four of the shows during the 12 nights of the cruise. We has seen the shows before on other Celebrity cruises, but still enjoyed them again. The main shows were,” iBroadway,” “Boggie Wonderland,” and “Celebrate the World.” We especially like “Celebrate the World” with its lively music from around the World. When the go to Russia, we almost sing along with them (Kalinka). I don’t know how frequently Celebrity changes its shows, but on our next cruise in September, we will likely skip “iBroadway”and “Boggie Wonderland,” after seeing it about four times. We did skip them on the British Isles cruise.The shows included, Antonio Salci (pianist and singer) Don Gavin (comedy), Jack Walker, Matthew McGurk (magician), Pete Matthews (comedy juggler), Craig Halliday (violinist), and Jacqui Scott (pianist and singer). All were excellent, with Jack Walker singing popular and opera; Antonio Salci singing and on the piano; Craig Halliday with his electric violin and Jacqui Scott singing and playing the piano. As far is as I am concerned this is as good as it gets with entertainment on a cruise ship.This was my first transatlantic (DW did it twice as a child going to England with her Father, who was stationed there in the Air Force in the 50s). Of the 12 day cruise, we had 8 sea days, which gave us plenty of time on the ship. The weather was warm until we arrived at the Azores and we could wear shorts and short sleeve shirts until them. The rest of the way to England it was in the 60s and most of the BI cruise temperatures ranged from high 40s to low 70s. The pool area was used by many until the chilly weather.We took several books to read, primarily because of the transatlantic sea days. Still, with working out in the morning, occasionally going to presentations or wine tasting, we enjoyed our transatlantic cruise. We did four wine tastings on the transatlantic, which cost from $15 to $20 per person. We enjoyed them all, especially the one for port wine. One of the wine tastings was practically an all the wine you could drink, which was nice, unless you partake a bit much. We did well, however, that night we did the all you could drink, we did not order wine with dinner. Considering that we generally drink more than normal on a cruise, we did fine, only consuming our five bottles on the wine package, as well as an occasional beer or martini during the 12 days.The cruise critic meeting organized by Celebrity drew the largest crowd that I have ever seen on any cruise. There must have been 250-300 persons at the meeting. Many organized private tours or arranged for slot pulls, card games and other activities on board.One day in the middle of the Atlantic, I saw a two-masted sailing ship (not very large) nearby. We learned later that Infinity responded to a distress call. However, the sailing ship was not the ship in distress (apparently, we never saw the ship in distress). Infinity did provide some small aid to the sail boat, but it continued on across the ocean. The seas were generally calm until we approached Cherbourg, France.Our first port was Ponta Delgada, Azores. We arrived the morning of day 8 of the cruise. The Azores are a part of Portugal, and the island of São Miguel. The island is volcanic and with its green hills, scenic cliffs, volcanic calderas and lush vegetation is very attractive. We very much enjoyed our visit to the island.We took a Celebrity excursion there, which was excellent and described as follows:Furnas Valley (PG03) Ponta Delgada, AzoresAt the East of the island is an enormous crater and luxuriant garden in an extravagant atmosphere where the colour of the flowers mixes with the exuberant vegetation originating from diverse continents. In the picturesque village of Furnas, the Terra Nostra Park, this was planted by Thomas Hickling in the 18th century. Pico do Ferro is surrounded by exuberant vegetation and traversed by waterfalls. This belvedere gives a dazzling panorama over the Furnas Valley. Furnas Hot Springs is an area of diverse volcanic activity where water and mud geysers spout and boil. The tour exceeded our expectations. The guide was excellent and provided us much history and understanding of the local conditions and culture. The Azores have a huge milk industry. We saw milk cows everywhere. Apparently, the Azores have 3% of the population of Portugal, but provide 40 % of the country’s milk. The tour took us across the middle of the island, from the port in the South. We were taken to a high point so we could see three volcanic calderas, which included lakes. Also, we could see the village of Furnas. Later, we visited Furnas and the botanical gardens planted by Thomas Hickling, an American that came to the Azores in the late 18th Century. The Furnas Hot Springs were interesting, with several hot springs with geysers constantly spouting. We learned that at one time a tourist got too close to one of the geysers to take a photo and fell into the geyser and died later from her burns. I highly recommend this excursion. I understand that other excursions go to the Western portion of the island, which also has attractive scenery. After two more sea days, (three days later) we arrived in Cherbourg. We only had from 1pm until 7pm at Cherbourg. We took a Celebrity excursion described as follows:Panoramic Cherbourg FC14 Cherbourg, FranceDiscover Cherbourg, the Port, the Old Town, its rich history and the major monuments. On the way, we will also see the Abbaye du Voeu (1145) and the military naval base reminding us the important part played by Napoleon the Ist in Cherbourg's History, and most recently, that of the town after the D-Day. The tour took us to see the harbor that was fortified to prevent British naval incursions during the Napoleonic period. The harbor was quite large and had extensive sea barriers to protect ships. We visited a castle Chateau of Ravalet ou Tourlaville. It was a medieval castle that had been improved in later centuries. It was once owned by Alexis de Tocqueville’s father. The castle was not occupied or open to the public. The grounds had English and French gardens. A French garden is more symmetrical and orderly, while English garden is more in tune with nature. We found our way to downtown Cherbourg and some of us visited the cathedral dating from the 12th Century. Our guide explained that Normandy contained many of the oldest cathedrals in France. William the Conqueror was flush with cash after his conquest of England and he and his nobles build many cathedrals and churches. We also, saw the awesome Bayeux Cathedral on the British Isles cruise. I almost forgot to mention that the Infinity had our brunch in the MDR on our last sea day before Cherbourg. The brunch fills up the MDR with breakfast and lunch dishes as well as ice sculptures. I particularly enjoyed the shrimp stations.Our next port was Brugges, Belgium (actually the port of Zeebrugge some miles from Brugge). Brugges is a beautiful, well preserved medieval city with canals, old guild houses and a huge bell tower. I had been to Brugges in 1982 and done the bell tower, however we did not have enough time to climb the tower, since the queue was long. We took the Celebrity excursion described as follows: Ghent & Bruges: Flemish Art Jewels BU13 Bruges,(Zeebrugge),BelgiumOVERVIEW: Enjoy a visit to two of Flanders' best preserved medieval cities, Ghent and Bruges. You'll also enjoy lunch at a typical Bruges restaurant as well as free time to shop and explore at your own pace. HIGHLIGHTS: Enjoy an inside visit of St. Bavo's Cathedral in Ghent and see the famous painting of "The Adoration of the Mystic Lamb." Capture the highlights of Bruges on a guided walking tour including the Market Square, the Belfry Tower and Burg Square. Enjoy lunch at a typical Bruges restaurant and free time to shop for souvenirs. NOTES: Guests must be able to walk approximately 3 miles. No photography or filming is permitted of the painting in St. Bavo's Cathedral.The tour was expensive, $144 each, but it was a full day tour that included lunch. The tour was excellent. Our guide was excellent and the lunch was very good, with two glasses of wine or beer. We learned much of the history of Brugges and Gent. Brugges was once one of the major trading cities of Europe. It prospered until its port silted up and trade routes changed and other cities took over the trade. It became a kind of backwater city, not so rich, which saved its historical buildings from destruction. Also, during World War II it did not suffer significant damage as other cities in the area like Antwerp. The city revived in the 19th Century. Canal tours by boat were available, but since it was chilly that morning we declined. By the time we departed Brugges the sun came out and the temperature went up into the high 60s. We had a little rain early, but not enough to constrain our touring. Brugges is a UNESCO World Heritage Site. Gent was another beautiful Flemish city, it appeared to be a larger city than Brugges, but still had much of that same medieval charm. We visited the St. Bavo's Cathedral in Ghent and see the famous painting of "The Adoration of the Mystic Lamb." The excursion was worth the price, although we probably could have saved some money by arranging for transport to Brugges by taxi with others, however doing Gent and Brugges on your own would not have been an option.The next day we docked at Harwich, England ending our transatlantic cruise. Celebrity offered a couple of excursions for back to back cruisers (B2B). We took the one to Cambridge, while our cabin attendant moved our luggage to our new cabin. Originally, we had the same cabin on both cruises, but we saved on the transatlantic going for the balcony guarantee and got a free upgrade to Aqua class for the British Isles. We had to pack our clothes and valuables, attach our new luggage tags for the attendant. We had received our new key cards the night before at a meeting for Back to Backers.The excursion to Cambridge was good, as we traveled through the beautiful English countryside of East Anglia (East of London) and visited the beautiful and historical University town of Cambridge. Our tour was good, but did not include going inside any of the colleges. Most of the colleges were closed, so our tour only included a walking tour. Lunch was on our own. We did see the quadrangle in Trinity College from the movie “Chariots of Fire,” buy peering through the open gate of the college only. The movie was about the 1924 Summer Olympics. The college was closed due to examinations. The tour was not terribly expensive and would do it again. DW learned that Lakenheath, England (where she lived as a child in the 50s) was only about 20 miles Northeast of Cambridge, so we planned to visit there after the British Isles cruise. Read Less
Sail Date: May 2013
Celebrity is at the top of our list for overall experience and value. Dining is great - didn't need to go to any special restaurants to get excellent food. we had lobster, prime rib, steaks, shrimp, ect. and food is very well ... Read More
Celebrity is at the top of our list for overall experience and value. Dining is great - didn't need to go to any special restaurants to get excellent food. we had lobster, prime rib, steaks, shrimp, ect. and food is very well prepared. Compared to bigger ships, our food was actually hot when it was served!On the transatlantic part of the cruise we stopped in the Azores, Le Havre, Cherbourgh and Bruges (Bruges is a MUST if you like beautiful architecture. This time we took a bus tour to GHENT and got on the canal boats there and saw everything from the boat. No walking required! Lovely, lovely town.On the British Isles cruise we were in port every day except one (puff, puff). We hit England, Wales, Ireland and Scotland. My only complaint is that it is cold and rainy (compared to Florida). Lots of trees and flowers in bloom. Really pretty and much cheaper than doing England on your own (with the pound 1.5 times the dollar it is SO expensive for Americans). Wales and Scotland had my favorite scenery. Mostly we toured on our own via train and bus but we did take an excursion to Wales (gorgeous) and one in Inverness Scotland (Loch Ness). On one excursion the heat on the bus would not turn off, but they replaced it with a different bus while we were visiting a castle.Celebrity Infinity is not as fancy as other cruise ships. If you want lots of glitz go on Royal Caribbean. we are 'Elite' members on both lines and the extra benefits are FABULOUS. We had free drinks before dinner every night and free internet and laundry service. Since we were gone for over 3 weeks that is a BIG savings. Read Less
1 Helpful Vote
Sail Date: April 2011
My husband and I love longer cruises with multiple sea days. This year instead of a transatlantic and Europe, we decided to go through the Panama Canal. We booked in February at a friendly rate and sailed April 24th.Boarding was so fast ... Read More
My husband and I love longer cruises with multiple sea days. This year instead of a transatlantic and Europe, we decided to go through the Panama Canal. We booked in February at a friendly rate and sailed April 24th.Boarding was so fast - it took about 15 minutes from taxi to the flute of champagne that Celebrity greets you with. We love Celebrity as a line and it feels like coming home when I board one of their ships. The staff is incredible - they go out of their way to make you happy. We had a cabin with veranda - not exceptionally large, but there was plenty of room (and hangers) for us. The sailing was amazingly smooth. I had never sailed in the Pacific and it actually lived up to its name with this sailing. The weather was great until we left Cabo - the wind was cold and no more time was spent on the veranda!We visited Cartagena, sailed through the Canal, Puntarenas, CR, Acapulco and Cabo San Lucas in Mexico, and San Diego. My favorites were Costa Rica (we sailed the Tarcoles River with the crocodiles - amazing) and Cabo San Lucas (party atmosphere). It was fun sailing into San Diego, having been there many times by land. The Panama Canal was spectacular and the commentators added so much to the experience.The ship had tons of activities available all day, but little to do at night after 10p. Food was excellent. We tried Select dining for the first time. I suggest making reservations if you want to eat at a certain time at a certain size of table. My husband and I loved meeting new people, so we usually were not picky. We met two other couples that we really enjoyed, so we made reservations every few nights to sit together at a 6-top to catch up on all we had done. I will definitely do select dining again.We ate in the specialty restaurant, the USS United State, one night - it was wonderful. Well worth the money - it is beautiful and airy, unlike the dark panelled ones on some of the other ships in its class. The wait staff is incredible - a real treat!This cruise made us Elite with Celebrity, so I am looking forward to many more cruises with them in the future. Read Less
Sail Date: November 2008
Panama Canal November 2008 Background info - My wife and I are in our mid 50's. We have been on 26 cruises on various lines with most having come on Royal Caribbean. This was our second Celebrity cruise. This was our second full ... Read More
Panama Canal November 2008 Background info - My wife and I are in our mid 50's. We have been on 26 cruises on various lines with most having come on Royal Caribbean. This was our second Celebrity cruise. This was our second full transit of the Canal. We left from DFW on October 31st on American Airlines to San Diego. We were on time leaving and arriving. On thing that was notable to me, on arrival in San Diego our luggage actually beat us to the carousel. Precruise: We stayed in the Holiday Inn on the Bay while in San Diego. We had a room that overlooked the bay and had a good view of the cruise terminal. The staff was some of the best we have ever dealt with, very knowledgeable and helpful. As we had arrived in the early morning our room was not ready the hotel kept our luggage. We found most everything we needed was with in walking distance from the hotel. Our room location afforded great views of the cruise ships sailing out so we had a sail away party each evening. We ate dinner at Anthony's Seafood, which was just across the street from the hotel. It was some of the best seafood I have ever had. On our second day we took the Old Town Trolley tour. We loved it. The drivers were all great and had very good presentations. We chose this tour because you could hop on and off at different places. You really had a good look at what San Diego had to offer. It was a great way to decompress before the cruise. Embarkation: This is an area that really needs some work. It took approximately an hour and a half to get on the ship. We experienced extremely long lines and a very slow line to get on the ship. And this after we had gotten our Sea Pass card! The glass of champagne was of course enjoyed as we came on the ship. Sail away was very enjoyable on this cruise as we had family watching and waving from a neighboring pier. Ports and tours: Cabo San Lucas - This was a tendering port, that of course, makes things interesting at times. Our shore excursion was to Todos Santos. It was a long trip, with the highlight being lunch at the Hotel California. This is the hotel of the Eagles song fame. Had one of the best meals of the entire trip. But, that was not worth the trip. We were late returning so there was no chance for any shopping. Acapulco - This was our second time to be in Acapulco. It will be our last time. We saw the cliff divers and visited a silver shop. This port has lost its charm and IMHO this port needs to be replaced. Huatulco - This was the biggest surprise of the trip. We had no excursion planned and just walked around the port shops. It is a beautiful little town with beautiful beaches. Punta Renas - We love Costa Rica! This was our 4th time to visit this wonderful country. And it didn't disappoint us. We took the Ultimate Costa Rica shore excursion. It was a wonderful tour. The bus driver and guide were the best we have ever had. This was a tour of the Cafe' Britt coffee plantation and roasting facility. The Britt guides were fantastic. We loved their presentation. We had a great lunch and their coffee is great. As we left to return to the ship it began to rain. This was the only time on this cruise we any weather at all. It is an all day excursion but very much worth it. Panama Canal - This was a great day. We spent the day sitting on our balcony and watching. It was beautiful weather for cruising the canal. And it helped that we were on the shaded side of the ship. We were lucky that we had a ship going through the locks at the same time as we were so we were able to see much of the workings of the canal. We had a great narrator as well. We later were told that people were up and sitting in the Constellation Lounge at 4:30 a.m. This was the day that we had the Celebrity Brunch. This is the replacement for the Midnight Buffet, or so I was told. It was a big disappointment. I guess my expectations were set too high as it seemed to be very hard to get around and the food was nothing spectacular. Cartegena Columbia - We did the Best of Cartegena shore excursion. This is a beautiful city, but, not one that I would like to go back to. No matter where you went the street vendors were there in droves. If you made eye contact you couldn't get away. They literally hounded everyone. It was incredibly hot here. We had come prepared with bottled water from the ship, but it was not enough. Take lots of water if you go. Disembarkation: We used the Celebrity Luggage Valet service. This was well worth the price. Total time from the call for us to get off the ship until we were in the bus to the airport was a whopping 20 minutes. Everyone in Ft Lauderdale was on their A game. Very quick and easy. Our flight home to DFW on American Airlines was on time. Overall impression: The Captain ( Capt Demetrius) is fantastic. This was our second time with him and it was great. He has a great sense of humor and it really shows. The crew was great as well. Extremely friendly and very professional. We had a Concierge Class cabin back amongst the big suites. Our room stewardess, Myla, was the best we have ever had. We are not the most demanding people, but we never wanted for anything. She was fantastic. We used Room Service several times. They were very prompt and the food was good. Food in the Oceanview Cafe was varied and very good. No issues at all. However food in the dining room was not quite up to our expectations. Mind you we never went hungry, but, the menu choices left a lot to be desired. Our waiter, Alvin, was very good. But his assistant, Natividad, was not very much help. Ship: We loved the Infinity. This was the last cruise before dry dock. It really needed it. It was showing lots of wear and needs some TLC. Hopefully it will get it. The entertainment was the best we have ever had on a cruise ship. The Celebrity Singers and Dancers were phenomenal. The fly in entertainers were wonderful also. We hated for this cruise to end. It was great. Read Less
Sail Date: April 2019
We picked this cruise as we had never been on a transatlantic cruise. The price was terrific. And we loved the itinerary. The crossing was very smooth, except for one day in between Madeira and Lisbon. When I say smooth, the ocean ... Read More
We picked this cruise as we had never been on a transatlantic cruise. The price was terrific. And we loved the itinerary. The crossing was very smooth, except for one day in between Madeira and Lisbon. When I say smooth, the ocean was like glass. This was terrific for us to do some sunbathing. There wasn’t a problem finding a deck chair ever. Infinity is an older ship, due to be refurbished. However it was clean. The cabin was a little tight, but probably no more than others we had been on. It did have the shower curtain rather than the door, but this wasn’t a problem. Dining was fine. We ate dinner mostly in the main dining room, except we did do the QSine experience, which was unique. We also ate once in the OceanView Cafe, because we just didn’t want to get dressed up and we were tired. The Ocean View Cafe we had great breakfasts and lunches, and the Pool Grill had great burgers. One thing I noted was there was only one place to get the ice cream in the Ocean View Cafe, and their was always a long line. Sometimes the soft serve machine is self serve, but it was also back behind the counter. Consequently plan on 15 minutes or so to get a cone. We only attended a couple of the shows. We very much enjoyed the classical group that played in varying places. I wish they would have scheduled the educational lectures a little later than 9 am. However the main asset of Infinity is its crew. Without fail, each member was smiling and helpful. The first evening in the lobby, we had a little trouble figuring out how to connect to the WiFi. The Hotel Director Vedran Jelavic was one of the crew that was circulating and was able to help us. I was very impressed that he took the time. Also we loved the bar staff at Cafe Al Bacio, Viktoria, Anca and Melissa were our bar waitresses and Elissa is an amazing bartender. My husband had hurt his hip (we later found out he has arthritis) but he had a lot of pain. Marny in the spa helped him with massages, and she suggested Acupuncture which also helped. Read Less
Sail Date: April 2019
We boarded the ship in Ft Lauderdale and it was quick and easy. Our Concierge Cabin mid-ship on Deck 8 was a reasonable size, clean and comfortable with plenty of storage for our clothes and luggage. Our cabin steward, as usual, provided ... Read More
We boarded the ship in Ft Lauderdale and it was quick and easy. Our Concierge Cabin mid-ship on Deck 8 was a reasonable size, clean and comfortable with plenty of storage for our clothes and luggage. Our cabin steward, as usual, provided excellent service. The Atlantic crossing was so smooth you really didn't know you were moving. We enjoyed the cruise but feel some things are definitely slipping even in the twelve months since our previous cruise on the Constellation from Singapore to Rome. Some of the main issues were firstly food, especially in the Main Dining Room at night. Choice has become more and more limited and the quality has definitely got worse. On a number of nights I found myself ordering the salmon as there was really nothing else that appealed to me. We went to Qsine one night and whilst it was a fun one-off thing to do you certainly wouldn't keep going back there for the food, it just wasn't that good. Another issue in relation to the MDR was that about 3-4 days into the cruise a few men started wearing shorts to dinner and one night one of them turned up in a singlet top and shorts and was allowed in to dinner. I complained about this (as did a number of other passengers) and didn't see it happen again. There were a few guest speakers on board but they were always scheduled for 9.00 and 10.00 in the morning with the rest of the day given over to sales pitch type of presentations. On the first leg there was a Meet & Greet for Cruise Critic members and this was well attended. On the second leg, however, because there were only a couple of sea days, Celebrity held it on the first night at 7.45 pm. I realise it was a bad time for many people but it was rather embarrassing when only eight Cruise Critic members turned up to be greeted by ten Officers and crew. Over 50 people had signed up for this and it was very bad form that so few actually turned up. We had a booking for a Specialty Restaurant at 8.30 but still managed to attend the M&G for half an hour and I'm sure others could have done the same. Overall, we enjoyed the cruise and would definitely sail with Celebrity again as it is still one of our favourite cruise lines. I only hope they don't let their standards slip further. Read Less
2 Helpful Votes
Sail Date: April 2019
We have sailed Celebrity many times as well as other lines. Embarkation- SLOW. Priority included so many, plus AQ etc. There were over 900 Elites and above on this sailing. So everyone had priority. Took about 45 min. Stateroom 1141 ... Read More
We have sailed Celebrity many times as well as other lines. Embarkation- SLOW. Priority included so many, plus AQ etc. There were over 900 Elites and above on this sailing. So everyone had priority. Took about 45 min. Stateroom 1141 - AFT facing the wake on 11. Overlooks the sunset bar. (1 of 5) Oversized balcony is lovely. Under the overhang you cannot be seen from below or above. Once you step fwd--those on deck 12 can see you..and of course those eating downstairs/at the bar. View is outstanding. As an AQ cabin it still has the body jets/shower tower. Do not know if that will disappear during the revolution. Storage is a problem in the cabin. In the bathroom (as this is an old M class ship) there is no tower of shelving like S class. Nor is there the over the bed storage like S class. Stateroom NOISE was terrible. A daily problem with the movie tracks from the deck 12 venue. We and those on the cabins on either side of us regularly had to call GS to have them turn down the volume. There was also the issue of a female singer who thought herself on stage" as opposed to background vocals. Her "midi" which provides the thump thump was so loud that if she was performing (1pm/3pm/5pm daily) and a movie was running above (Jurrasic Park for example) then we couldn't hear eachother speaking. We were driven in and off our balcony on every sea day because of the noise. Stateroom Location-- easy to reach Blu via the back elevators. Easy to drop downstairs 1 floor for breakfast. Another problem besides noise is that people use the stairs/cut through to mid ship and often don't close the hall doors...or the air flow slams them shut. BLU Outstanding service apart from a terrible wine steward. The Maitre D runs a great restaurant and the servers are on top of their game. The wine steward was arrogant and ill prepared. He was also rude and offensive when we didn't attend his (FEE based) wine pairing. We had to get the Maitre D and head Wine Mgr involved. BLU food--often very good. Several times we did order parts of the meal off MDR menu. Easily done because being M class ship and kitchen/s dining room location. BLU staff does an excellent job to make everyone feel welcome and appreciated. We much prefer the smaller venue. Wine Cellar-- slow poor service... often very overwhelmed as this bar gets tapped for the dining rooms as well. Its a pass through. It was often empty--and still poor service Martini Bar-- Busy. Great service. Nice location and view. Entertainment- Several bands/groups were excellent. This is sailing dependent. The shows are corporate and run for a couple years a piece. Ocean View. Service and food always good. It is a BUFFET so it is just fine and never "excellent". Plenty of choices. Having the ice cream bar on one side and the small Al Bacio on the other to order specialty coffees is handy. Al Bacio-- always a pleasure. We did think some of the desserts were lacking compared to other sailings. Not sure how this happens when the menu is corporate. Ship overall is showing wear and tear. And layout/design shows its age...(M class) as ship designs have varied over the years. Noted wear on upholstery in the theater, stairwells etc. That said it was nothing that was outrageously egregious. PAX On this sailing the avg age was OLD Older and Oldest. Generally very old. We did see a couple of families with young children. (VERY well behaved) Silent Disco--super popular and heavily attended. Stage shows--packed and well received. Bridge/Games in Blu-- packed (many sea days on this sailing) Gym and Spa- the gym was often packed and sometimes people were just sitting on equipment... "stretching"... Used the PG once. Have to say that we wondered about how clean the tile is--with people sitting on it without towels. Spa staff was not overly helpful and they were pushy for sales which is a bummer. Enrichment--Behind the Podium. Excellent speaker -a MD who combined history and medicine--looking at interesting world events. The other speaker's background and subject matter was of no interest to us...and we never attended hers. Captains Club events. Several nice events over the course of 2 weeks including cocktail event, tours etc. One bummer was a "wine tasting" event. according to the Head Wine Mrg..60 RSVPd and more than 120 showed up. IMHO they should have only taken in those that RSVPd. To at the last minute set up for that many more--and with no verification of who they were/if they had RSVPd etc..it made the event for everyone far less appealing. Ports of Call-- Madeira, Lisbon, Cadiz (Seville), Malaga, Alicante, Barcelona. We did private excursions in Madeira and Lisbon. We did DIY in Malaga. Then a private bicycle tour in Alicante and then in Barcelona we had a tour with transfer to our hotel. We stayed in Barc for 3 days post cruise .Cadiz-Seville: Did a ship tour in Cadiz (Seville) that was an absolute disaster. It was supposed to be a "small group" tour. What made the day go so poorly was in large part to the very very very bad way Celebrity disembarked people for the tours. There were MANY who needed mobility assistance and then 100s trying to get to their tours/buses. We didn't actually get to our "small group" bus for 90 min PAST the time we were to leave for Seville. It was so bad that Celebrity made amends by discounting back a portion of the fees. Debarkation- super super simple. We believe got misinformation telling us that we (doing self assist) MUST get off the ship super super super early. We did. No lines. However we then had to sit outside waiting for our tour for almost 2 hrs. Given the way the traffic (pax etc) came out off the ship over the course of those 2 hrs.. I think we could have easily walked off with our small carry on/roller bags with no problems. 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Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.3
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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