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3 Helpful Votes
Sail Date: October 2016
After several cruises with Celebrity including some in Aqua class on Solstice class ships and the Millennium class Constellation the back to back cruises of 14 days in Aqua on the Infinity were only average and did not rise to the level of ... Read More
After several cruises with Celebrity including some in Aqua class on Solstice class ships and the Millennium class Constellation the back to back cruises of 14 days in Aqua on the Infinity were only average and did not rise to the level of our other trips. Dining- Blu was only average for food quality and our service time was very long until we found a really good waiter (Armando). Dining room seemed undersized for the # of cabins and had to wait much more often than Solstice ships. Ate at Qsine twice, once each for lunch and dinner, and it was outstanding. The Oceanview Cafe buffet was quite limited and offered the same choices virtually every day. Some of the serving pans were very hard to reach and the staff seemed in no rush to keep them fresh. The poached egg station was good with the eggs cooked to order well. Cabin 9106- All Aqua 2 cabins are under the Lido deck so noise can be a problem. This particular cabin was under a prep area so there was a lot of after hours noise. Location was good. Cabin had good storage and size was adequate. Could have used a shower head with a stronger stream. Entertainment- Theater acts were all good with a couple of very good production shows. Lounge music was not to our liking with no string groups as other Celebrity ships and the bands were more of the " party" variety than dance bands. Piano and guitar vocalists were poor to average. Almost no afternoon musical entertainment except on pool deck. Spa- Persian Garden was a disappointment compared to Solstice class. It was in the middle of the ship, small and dark. No lounges, only a kind of "sofa" which we both found uncomfortable. The Thessalotherapy pool in the solarium was very relaxing (it is open to all guests). Bars- Bar service was mostly slow usually from under staffing as was the Cafe al Bacio. Table service was slow to nonexistent. On the whole an adequate experience, but would not rush to sail the Infinity again soon and certainly not pay extra for Aqua class. One thing I have noticed on all Celebrity ships in the past is that the officers were very visible throughout the cruise and interacted a lot with the guests about their experience. I saw very little or none of that aboard the Infinity. As a whole the crew was polite, but not particularly friendly. Training seemed to be lacking and communication was sometimes a problem. Read Less
1 Helpful Vote
Sail Date: October 2016
We liked the itinerary and staying overnight in Aruba. 3rd time on Celebrity and enjoyed all.This one really the best we've been on. Overall food was excellent, service probably the best we've had, and what helps was the fact ... Read More
We liked the itinerary and staying overnight in Aruba. 3rd time on Celebrity and enjoyed all.This one really the best we've been on. Overall food was excellent, service probably the best we've had, and what helps was the fact everyone else was happy. When you have happy cruisers, everyone has a better time. The Halloween party was a hoot! Lots of costumes, great party, excellent cruise director. Damien Our wait staff exceeded our expectations. Thanks to McKoy, Heston and Komang. Saara the hostess was very accommodating, trying to get us set with the same servers every night. Did I say the food was the best we've had?? Yes, all meals in the dining room were first rate. The entertainment was over the top. The ships own show was great, got a standing ovation. They did a 70's 80's rock and roll show, excellent singing and dancing routines. The comedy magician did a great job, funny, entertaining, wish he could have preformed more nights. Wife loved the coffee shop, and kind of coffee, expresso, etc. Pool area had really no problem getting a deck chair. Embarkation was a breeze, walked right on. Want to plan next year out of San Juan. Only flaw was disembarkation, to walk off. There were just too many people wanting to walk off. Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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