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Sail Date: July 2019
We choose this cruise because of the ports visited-Sicily, Malta, Argostoli,Greece, Dubrovnik, Croatia, Koper, Slovenia. The ship is older, but still lovely. We were in an Aqua class cabin at the rear of the ship and loved it. We ... Read More
We choose this cruise because of the ports visited-Sicily, Malta, Argostoli,Greece, Dubrovnik, Croatia, Koper, Slovenia. The ship is older, but still lovely. We were in an Aqua class cabin at the rear of the ship and loved it. We enjoyed the Blu Dining Room where the food was excellent. We felt the staff was very accommodating throughout the ship. A lot of people on the forum complain the ship is “tired”, but we enjoyed its smaller size and next year it is due for an overhaul. If you are looking for a mega ship with all the new bells and whistles, this is not the ship. However, if you are concentrating on the ports of call and want a lovely means of transportation, this is a great ship and itinerary. We used the ships excursions exclusively and were happy with each and every excursion we attended. By watching the website for sales and using ship credit, the excursions were reasonable. We only had one sea day on this cruise, so we did not participate in many on board activities. However, I attended two dance classes and they were a blast. I also had a message at the Canyon Ranch Spa and it probably was the best message I’ve ever had. The ships entertainment was fine. We attended a couple of production shows and a comedian who was hilarious. All in all we had a fantastic cruise on the Infinity. Read Less
1 Helpful Vote
Sail Date: July 2019
We chose this cruise as the dates fitted with our 30th wedding anniversary and also because of the destinations we hadn’t been to before except one. From the start on arrival to the airport , celebrity staff were very organised, not a ... Read More
We chose this cruise as the dates fitted with our 30th wedding anniversary and also because of the destinations we hadn’t been to before except one. From the start on arrival to the airport , celebrity staff were very organised, not a long transfer to the ship around 30-40 mins, concierge check in was very quick, smooth all round, we were on the ship before we knew it, lovely drinks welcome on board, the ocean view cafe was open and we didn’t have to wait longer before the staterooms were ready, staterooms were comfortable enough and had toiletries in the bathroom, hairdryer and safe in the room, our stateroom attendant was very good. Our dining room experience was amazing, we had the most amazing friendly staff who couldn’t do enough for you and it’s the first cruise after doing 6 previous cruises that we saw and spoke to our head waiter all the time, just makes the difference, the food was of good quality, some days were excellent, the favourite was the tornado steak, the lamb and lobster night just fabulous. The Ocean View Cafe, was set out around both sides, sometimes you were searching at different ends for certaIn foods, but you got used to the set up, we never struggled to find a table as there is plenty of seating, the staff again are very friendly. The ship itself was lovely, I understand that people say it’s a little older fashioned but nothing at all that you need to worry about, we felt that all the areas, Cafe al Bacio, martini bar, cellars masters bar, were of a good standard, there is fabulous outside film area all with comfy seating showing movies everyday, the toilet areas are very clean and well stocked and the staff again are very friendly. We loved every destination that we went to, Venice was gorgeous, gondola ride is €80 but this can take up to 6 people, so you can share the cost, what a beautiful place. Croatia was gorgeous, we just took the hop on hop off bus for a bus tour and walking tour this was €20 pp, really good way to look around. Kotor was just stunning, you take a tender from the ship and we just had a look around ourselves, for a few hours, wow the sail away was stunning to see. Corfu we wanted a beach day, we missed out on the celebrity beach trip, this sells very quickly we tried to book as soon as we got on board but it was already full, the ship cost for this trip is around $40-$45 pp, so we just got off and looked for own transport, be careful as the taxi trips at the port are charging €110 for 2 which is just a rip off, here we ended up on the red tour bus at €19 pp, we stopped off at the first beach on the tour had 4 hours and then got the bus back and saw the rest of the tour which was great, beach beds to hire, reasonable cost, with bar selling drinks and food at good prices, there are also toilets at this beach, the staff were very friendly and are up and down the beach serving. Naples we did a ship trip here, at $99pp to Pompeii we did the 1.30pm 4 hrs trip as the am one was sold out but this was perfect we had the best guide called Jose, he was very knowledgable and was passionate , he was quite funny also which made the trip brilliant, apparently we totally made the right decision to go in the afternoon as the morning one was so rammed with people it was hard to get around.. Wow this cruise was amazing we loved every minute, we will definitely be cruising with Celebrity again.. Read Less
Sail Date: June 2019
We chose this ship for its itinerary and the timing of departure. We are experienced cruisers (10+ cruises) and this was our second on Celebrity. We booked a SkySuite (8127 accessible). After reading multiple reviews on this ship I will ... Read More
We chose this ship for its itinerary and the timing of departure. We are experienced cruisers (10+ cruises) and this was our second on Celebrity. We booked a SkySuite (8127 accessible). After reading multiple reviews on this ship I will admit I was concerned. I thought the ship would feel old and tired, I thought the staff would be lukewarm and the food mediocre. Now I am just wondering what ship the rest of the reviewers were on, because it certainly was not the Infinity that we experienced. We thought the ship was in great shape (yes if you look closely you could see some wear in tear, but whoever is looking that closely better not come to my house because we've lived in it for 16+ years and it also shows some signs of its age). The staff was delightful -- lots of fun and great entertainment. The ship is big enough to have the resources/activities of a large ship, but not so big to feel overwhelming. If you wanted to, you could avoid the crowds (even on sea days). We loved our Suite Class perks! Food in Luminae was among the best we have had on any ship including some luxury lines that are all about the food. And being in a dining room that seats a maximum of 50 at a time meant that we never felt rushed, never had crying babies, etc. to interrupt our dining experience (and we really dined!). Thought the itinerary was strong, although was a bit disappointed in Split, would have preferred Dubrovnik. Shore excursions were fine but not extraordinary - our best excursion we booked privately in Corfu. The only real complaint was the Wifi was spotty. and getting to and from the port in Venice is a pain -- Celebrity should have provided free shuttles - not charged for it. Read Less
2 Helpful Votes
Sail Date: June 2019
My husband and I went on this cruise to celebrate our 25th anniversary and we brought our kids ages 23,21,and 15. We have been on a Carnival Cruise and one other Celebrity Cruise and we knew we loved Celebrity - it did not disappoint! ... Read More
My husband and I went on this cruise to celebrate our 25th anniversary and we brought our kids ages 23,21,and 15. We have been on a Carnival Cruise and one other Celebrity Cruise and we knew we loved Celebrity - it did not disappoint! Embarkation was so very easy with no long lines and a lovely glass of champagne upon entering the ship. We loved our cabins and our statesman Jeremiah was wonderful! Food was wonderful in both the buffet and the main restaurant. We tried the Sushi restaurant too and it was very good. Did the Select Dining and made the reservations a couple weeks in advance based on what we were doing that day in the port. (Did canoe trip, knew we needed a nap, dined later that night) I would strongly suggest doing this so you get a table. We were actually able to sit in the same spot with the same fabulous waiters (Frances and Paola) every night! We upgraded to premium drink packages and were never disappointed with drinks. Service at every bar - also excellent! Shows, bands, all entertainment, dancing, trivia - all fun and never overcrowded. I do not know how they do it but the ship NEVER feels crowded! The pools even do not get super crowded. But 2 times we did have to circle around a bit to find lounge chairs - no big deal to us. The gym was fantastic with lots of machines and ellipticals and freeweights and a yoga/stretching area. Again, never felt crowded. Did not use spa because we felt it was pretty expensive. Shops onboard were great and I got great service and no pressure when I shopped. Ports were wonderful and we did 3 excursions at 3 ports and all of them were very good and very organized. Again, Celebrity just does this RIGHT! And coming back to the ship and getting a cold drink and cold towel after a hot day feels heavenly! Disembarkation was easy and organized. We took a bus (arranged by Celebrity) to airport and, although we had to wait a few minutes and there seemed to be a little confusion about which line we should be in, we got on and got to the airport in time. Overall, I would recommend Celebrity Infinity to anyone who is not expecting slides and waterplay for kids, skydiving areas or ziplines...all those extra things that some cruiselines are adding that we have no interest in at all. Infinity itself is due for a refurbishment and, while it was clean, there are some areas like cushions and carpet which could use an update. Read Less
Sail Date: May 2019
We chose this cruise because going to Italy is on our bucket list! We loved everything about the shoreline tours, the cruise ship, the staff on the ship, the food, etc. We'll definitely be going back! The ship is one of the older ... Read More
We chose this cruise because going to Italy is on our bucket list! We loved everything about the shoreline tours, the cruise ship, the staff on the ship, the food, etc. We'll definitely be going back! The ship is one of the older ones, and we heard it's being refurbished in 2020. We took advantage of the excursions offered. Some were rather pricey, but we don't know enough about going on our own. Plus, if the tour bus is late, the ship will wait for us. So, that was a plus. LOL We took advantage of the Tuscan Grill two nights. We loved this restaurant. We have been on the Equinox and Silhouette, which both have that particular restaurant. Love Italian food and this one did not disappoint us. The Solarium is rather small, and there aren't enough lounge chairs. The weather, though, was a bit chilly so we didn't find it necessary to go to the pool. The shows in the Celebrity Theater were very good. Some were Excellent. We adore Celebrity and will choose it first and foremost. Read Less
Sail Date: April 2019
We went from fort Lauderdale to Belize and we had a very beautiful cabin with an excellent view. Our cabin 7049 with a clean bathroom and a big bed. Extra spaced balcony. All in our cabin was good. Nice cruise and party. Excellent food all ... Read More
We went from fort Lauderdale to Belize and we had a very beautiful cabin with an excellent view. Our cabin 7049 with a clean bathroom and a big bed. Extra spaced balcony. All in our cabin was good. Nice cruise and party. Excellent food all the time and nice places to know around the ship. We loved the wok food prepared just in front you at buffet restaurant. We spent any dollars in a short excursion and we made beautiful friends. Very good room service a lot of emotional moments dancing in the pool side. The jacuzzi are very nice place to meet new friends drink cocktails and have tan moments. Our cruise was prepared with many months of anticipation and this is a very good idea because you can pre paid all of your activities and you can enjoy more the ship without money preoccupations. I love this ship and we'll go to an other cruise again in an other celebrity ship. Read Less
1 Helpful Vote
Sail Date: December 2018
My husband and I took our first cruise ever to celebrate our 20th anniversary on Celebrity's Infinity. We were extremely pleased with our trip. We upgraded to Concierge Class (Room 8060) and thought it was spacious for a cruise ... Read More
My husband and I took our first cruise ever to celebrate our 20th anniversary on Celebrity's Infinity. We were extremely pleased with our trip. We upgraded to Concierge Class (Room 8060) and thought it was spacious for a cruise ship and loved the balcony. We liked being able to dine in the Trellis Restuarant when we first boarded and by the time we finished our meal, our room was ready. Our stateroom attendant was attentive and prompt. The outside deck area was kept clean by the staff but you had to get outside early to get a lounge chair. Deck 12 was our favorite space on the ship to lounge in the cabanas and take in the views. We liked the number of choices offered at the buffet but found Trellis to be unimpressive. We did pay to dine at Qsine and it did not disappoint- it was a fun dining experience! The schedule provided a lot of options and we enjoyed the music and comedy shows. We scheduled a message at Canyon Ranch Spa and enjoyed the services. This ship was perfect for us seeking a getaway without kids. The ship does not have a lot to offer for families with small kids or even teens but perfect for couples seeking a quiet get vacation. Read Less
Sail Date: December 2018
The Infinity is a nice ship and the staff is wonderful. I would highly recommend to anyone. It is my understanding they are remodeling it within the next two years although I'm not sure it really needs any updating. From the buffet ... Read More
The Infinity is a nice ship and the staff is wonderful. I would highly recommend to anyone. It is my understanding they are remodeling it within the next two years although I'm not sure it really needs any updating. From the buffet to the specialty restaurants, the service was constantly excellent. We had two staterooms, a suite for the first part then aqua class for the second. For suite guest, you get to eat in an awesome restaurant called Luminae. It is fantastic. I can't speak high enough of the food and service. For Aqua you get to eat in another specialty type restaurant called Blu. I now understand the debates on which one is better. I can honestly say both for an amazing experience and you really can't go wrong with either. The fast speed internet is a nice change from other cruise lines. It is so fast you can easily stream apps like Hulu, Netflix, etc.. The entertainment was really good and not cheesy like other other lines. I will say if you have the opportunity for the suite experience just one time in your life on Celebrity it is worth the money and is just such a nice treat. Our Butler Arnish was so great. Just know whatever stateroom you pick, you'll be happy on this ship. The coffee shop was so much better than the chains. We went there every day. Also great service. We already have another Celebrity cruise booked and will most likely be booking more after that. After being on several of the others it is worth paying a little more for the treatment you get on Celebrity. Read Less
1 Helpful Vote
Sail Date: December 2018
We disembarked from Ft. Lauderdale. If you're there early, Las Olas beach is the place to go! A lot of fun and a great beach. Hollywood beach is pretty great too! Our disembarkation was very smooth and seamless. The ship was ... Read More
We disembarked from Ft. Lauderdale. If you're there early, Las Olas beach is the place to go! A lot of fun and a great beach. Hollywood beach is pretty great too! Our disembarkation was very smooth and seamless. The ship was beautiful and in good repair. Those people who say its not must really be looking for something because its super clean, well lit, and looks great. Our Cabin and attendant (Seby) were great, we had a veranda and having the patio was very nice to have! Dining was SO GOOD! Check out Qsine if you're looking to upgrade a meal for a night, the entertainment is AWESOME! Our servers in the main dining were so attentive, helpful, friendly, and fun! The food we had was absolutely delicious and it was fun exploring outside of our comfort zones! The entertainment was alright, the shows were okay. It was a good way to pass the time. I think I went in expecting too much though. The theater is beautiful! If you're looking for something to do, one of our favorite things to do was at the very top and back of the boat... GO early and grab a little cabana, snuggle up with your SO, and watch a movie! Service: ⭐️⭐️⭐️⭐️⭐️ Cozumel was great, the people are super friendly! Key West was okay... our snorkel got cancelled. We rented an electric golf cart for the day and drove EVERYWHERE to explore. That made it more fun for sure! OVERALL: We would absolutely go again! Booked our next one on the ship, WE CANT WAIT! Read Less
4 Helpful Votes
Sail Date: November 2018
We decided to take this cruise about 6 weeks prior to its sailing. We are a retired couple, living in Florida and it seemed like a good “break in routine” for this time of year. It was a 4 night cruise with stops in Key West and ... Read More
We decided to take this cruise about 6 weeks prior to its sailing. We are a retired couple, living in Florida and it seemed like a good “break in routine” for this time of year. It was a 4 night cruise with stops in Key West and Nassau. This was our 53rd overall cruise and 12th with Celebrity – we have Elite status with Celebrity and started cruising with them in the mid 1980's on the Meridian. The Infinity is a Millennium class ship and the smallest Celebrity sails these days. We have sailed on her before as well as the Millennium and the Constellation. They are all very similar in layout and amenities. We drive to Port Everglades – about a 70 minute drive for us – we park at Park N Fly as it is very convenient to the port and they provide transportation to and from the terminal. Embarkation had already started when we arrived and was very easy and quick. I had checked in on line and that speeds up the process as well. We were on the ship about 12:30pm – cabins were not to be ready for about an hour so we went to Sushi on 5 and had lunch. The menu there is an ala carte menu and was delicious. By the time we were finished the announcement that cabins were ready had been done. Our cabin was an outside cabin on Deck 3 – 3099 – we were close the the Guest relations desk and the main lobby and the mid-ship elevators. This makes getting around the ship easier for us. It was a great location, quiet and the cabin was spacious enough for us with plenty of storage for a 4 night cruise. The bed was very comfortable and our cabin steward went out of his was to be sure we had the pillows we needed. Our luggage had not been delivered so we unpacked our carry on and went up on Deck 4 and outside for awhile. The Muster Drill was being held at 3:15pm – so we went to our muster station which was in Michaels Club – with Celebrity you don't have to bring your life-jackets and you don't have to line up on deck. The drill was concluded and by then our luggage had been delivered so we went down to unpack. The bathroom, while small, had a big shower and was quite adequate. We ended up at the Rendezvous Lounge for the sail away which took place around 5pm – there were 2 other ships in port and they left first. We had chosen Celebrity Select Dining which means one can eat at anytime from 5:45pm to 9:30pm in the Trellis dining room. I had made a reservation when we came on board for 8pm. We were seated right away at a table for two. Each morning I called for a reservation. We always ate between 8 and 8:30pm – the food was excellent as was the service. Since we are Elite with Celebrity, there is a morning continental breakfast served for us in the Tuscan Grill – very conveniently located for us on Deck 3. The menu contains pastry, smoked meats and salmon and cheeses as well as fruit and a variety of coffees, teas, fruit juices and Bloody Marys, Bellinis, Screwdrivers. We had breakfast thee most mornings and one morning we ate in the main dining room and then went to the Tuscan Grill for coffee and pastry. A very nice perk in our opinion. Another perk is a cocktail hour from 5-7pm either in the Constellation Lounge atop the ship or at any bar on board – one can have 3 drinks from a very nice Bar menu of both alcoholic and non-alcoholic drinks. On port days the dining room did not serve lunch so we ate at either the buffet, grill or spa cafe. We prefer not to go to the buffet during peak hours as my husband has some balance and walking issues and it is hard for him to navigate it. The food from all of these venues was very good with a lot of choice. On the one sea day we went to the main dining room for lunch but didn't find anything we particularly wanted to eat so went to the grill. It was nice having two port days and one sea day as on the port days most passengers were off the ship and one could easily find an outdoor place to sit – even on the sea day though we did not have a really hard time finding a place to sit and read and watch people outside. The weather was good – if a bit cloudy one day – and we spent a lot of time outside. Our favorite place was in the Spa pool area which is domed and has a wonderful pool and a Spa Cafe. The main pool area was great for us on port days but was “jumpin” on the sea day and we avoided it that day - I cannot speak to the entertainment on the ship as we had good intentions, but never made it – we don't gamble so the casino holds no interest for us. The officers and crew were very nice and visible during the cruise. There were a number of “meet and greet” times with the Captain and his officers. We also enjoyed the area around the Cafe al Bacio – great coffee and tea drinks, gelato, and the pastry is gratis – There are a number of alternative restaurants – Sushi on Five, Quisine and Le Petit Chef, and the Tuscan Grill – all of these have a cover charge or an ala carte charge. We don't go simply because, for us, there is too much food at one time. The menus did look inviting though and we heard good things about the food. There is also a special restaurant for Suite class guests called Luminae, and one for Aqua class guests called Blu. And, of course there is a grill on the pool deck, an ice cream bar in the buffet as well as pizza and pasta bars along with the usual buffet food. All in all, it was a great cruise for us – it seems that 4 or 5 night cruises are the best number of days now for us. Debarkation was very good – another Elite perk is a special waiting place (Tuscan Grill) to get off the ship with an abbreviated continental breakfast served. We were scheduled for 8:25 and actually got off at 8:15. It was quick and easy. Celebrity does very few announcements during a cruise and even on debarkation day. The Captain's Club hostess kept us informed of which numbers were getting off when – there was no immigration form to fill out for those of us who bought nothing. We were home by 10:30am and ready to pick up our dog who was VERY glad to see us - If you have any questions about this cruise, I have kept the Celebrity Today info. You can contact me at melkaz1758@gmail.com Read Less
3 Helpful Votes
Sail Date: July 2018
We choose this cruise because my parents and some friends had traveled with Celebrity before and really enjoyed it. Our previous experiences had been Carnival and Disney. This was definitely on a par with Disney (Carnival was fun, but ... Read More
We choose this cruise because my parents and some friends had traveled with Celebrity before and really enjoyed it. Our previous experiences had been Carnival and Disney. This was definitely on a par with Disney (Carnival was fun, but not fancy). We chose to get an Aqua-Class stateroom and were definitely glad we did, if only because of how much of the embarkation line we got to skip! The room was nice, the balcony was nice. We did have a bit of noise from the very loud walkers/runners/jumpers upstairs, but it wasn't enough to ruin anything (we were on deck 9, port side, towards the front). We could tell the ship was older, mostly from the decor, but it was well-maintained. The worst sign of age was some looseness and bounciness in the floor of our bathroom. The buffet was fun sometimes, but always very, very crowded and the food was really hit-or-miss. Finding a table wasn't the easiest, either. We eventually opted for lunch in the main dining room, even though it meant standing in line for at least 10 minutes (sadly, not really longer than for some of the buffet sections). Aqua-Class was also great because of the dedicated dining room, Blu, for breakfast and dinner. We never had to wait more than 5 minutes for a table, and they always asked for our preference in window-or-not. All the staff was wonderful; all smiles and friendliness and efficiency. We were especially fond of our sommelier, Fernando, who just seemed to really know his stuff and love his job. We do not have children, and were slightly surprised at the number of children on board (based on web comments and our friends' experiences), but maybe that was because it was July. The adults-only heated pool in the solarium was our favorite place to hang out. We also found the Silent Disco fun and funny. And our only on-ship sightings of humpbacks and dolphins were from the ports in the Constellation Lounge. We did a Macallan whiskey tasting with Conrad, which was excellent (we always learn new things at tastings). The live entertainment was fabulous; we especially loved the Lighthouse Duo, and the aerialists who performed with the singers and dancers on-stage. We only used the gym once, but that not for any reason besides not feeling like working out; we were able to get treadmills without a wait. We did shore excursions at all three ports; all nature-related, and we did see some wildlife (although not bears! No luck at all!!). The only upsetting part was that somehow they missed giving us our excursion tickets in our welcome package in our room. Therefore, we weren't aware that we needed tickets, and thought things would just be managed all through our roomkeys (like Disney). So, we waited until we had been in port for a little while, then wandered downstairs, only to overhear someone say that, "They're checking in excursions in the theatre." We went there, and the door attendant asks about tickets. Well, that was a panic moment. I ran back to our room to get our receipts, while my husband ran to the Excursions Desk. Happily, they were able to immediately "reprint" them (their words), and we made it to our first excursion on time, but frazzled. The tours themselves were well-organized with pleasant and knowledgeable guides, easy transportation and no feeling of being rushed on our return. We would travel with Celebrity again. We might like to try one of the new ships they advertised. I think we're now too spoiled to go below Aqua Class, though. We also bought the Premium Drink package, which was totally worth it (for us; we kept track to make sure). Made it most relaxing to just order a drink (or a smoothie, or a coffee) any time wanted without worrying about what the bill would be at the end. Disembarkation took just about an hour and was very organized and not confusing, so not bad at all. We stayed on in Vancouver for four days when we returned, but not through the cruiseline. A great trip! Read Less
1 Helpful Vote
Sail Date: June 2018
My husband and I were hesitant but booked our first cruise- the 7 day Hubbard glacier tour, on the Infinity. It was amazing! The staff was exceptional from the bar staff, to wait staff, to the helpers in guest relations. In fact guest ... Read More
My husband and I were hesitant but booked our first cruise- the 7 day Hubbard glacier tour, on the Infinity. It was amazing! The staff was exceptional from the bar staff, to wait staff, to the helpers in guest relations. In fact guest relationships was exceptional. We had a small issue with a lost jacket and they went above and beyond to help us find it and get it sent to our room. They continually worked hard to ensure excellent service! they truly seemed happy to please. The buffet food was okay and the nighty dinner in the Trellis was above average. Drinks in the martini bar- delicious! Entertainment from the shows to dance lessons to comedy was awesome! We especially loved the acrobatics and nightly dance performances. If you get the opportunity- the silent disco is a must for all ages! Specialty coffee in Bacio was amazing and made a great start to each day. Another favorite was the included room service- it was great to get breakfast delivered to our room each day, and afternoon snacks. We were happy to find that children didn't run free and were very well behaved during our cruise. We highly recommend this ship! Read Less
Sail Date: June 2018
This was our 6th cruise, second on X and First on a Millenium Class Ship. Everything on this cruise was better than expected, including the superb weather. We loved the ship, the crew, the food and the entertainment. We booked another ... Read More
This was our 6th cruise, second on X and First on a Millenium Class Ship. Everything on this cruise was better than expected, including the superb weather. We loved the ship, the crew, the food and the entertainment. We booked another cruise while on board. The ship as mentioned in other reviews is not new; however it is very well maintained and nothing in relation of the ship's age impacted negatively our cruise experience. Embarkation was a breeze (15 minutes for security, 15 minutes for customs and 10 minutes for boarding.) Disembarkation and embarkation was smooth at every port of call except Ketchikan where a small delay occurred: it took 10-15 minutes. Final Debarkation in Vancouver using the self-assist process went extremely well. We were on the street, passed customs with our luggage in 15 minutes. This was our fastest debarkation process so far! Cabin 9057: Aquaclass. Very similar to the veranda cabin we had on Solstice. Very clean, well maintained. Loved the balcony with the large overhang protecting against rain and wind. No issue with noise from the deck above. The multijets shower was impressive. Plenty of storage space. Demineralized water and extension cord for my wife's CPAP were already in our cabin upon arrival. Bravo and thank-you to Racquel, who took good care of us in a very discrete yet efficient fashion! Food: Service at the BLU restaurant was attentive, efficient, personalized. Fantastic Experience! Bravos to Olgica, Carlos, Everson, Miller, Rina, Vivie, Jonathan! Bravo also to our sommelier Fernando, who really did a good job at enhancing our dinner experience and taught a nice wine/food pairing seminar. Fun and instructive! We ate most dinners and breakfast in Blu. Did not try specialty restaurants on this cruise. The food in BLU was excellent! We loved every meal, in particular, lobster night. Now that we are ashore, we already miss Blu. Food in the Main Dining Room for lunch was good to excellent as well. We really had no issues there, however, we did not use it very often. (twice I believe). Food at the Oceanview Cafe was good. I loved the pasta bar. However, finding a table at that OVC can be tricky at times. Cafe Al Bacio, and Mast Grill Bar all obtain good to excellent mark as well. Entertainment and activities: Luigi (Cruise director) and his staff did an excellent job. The production shows were well done and entertaining. We really enjoyed them, even more that last year's shows on Solstice. We went to all the late night shows except on the first night, due to travel fatigue. Games such as trivia, True or False, Minute to win it, Paper Airplane competition, Silent Disco and music throughout the ship kept us entertained and pleased. This was in addition to whale and nature watching! Captain and crew did a magnificent job in bringing the ship so close to Hubbard Glacier and by doing a 360 degree turn so that all staterooms with a view could take a look at this magnificent glacier. It was a unique and phenomenal experience! Service/employees at Guest Relation, Shore Excursion and Future Cruise were helpful and efficient! Ports: We took Celebrity Excursions for each of the port of calls: Icy Strait Point: We had a fabulous time. Weather was beautiful. Humpback whales were present in port wot welcome our ship! During the Rain Forest walk\Whale watching excursion, we saw bald eagles, a pacific coastal brown bear, a spirit bear, a deer and lastly more whales. Including one humpback whale who put on a show for us, by breaching three times and then swimming on its side to show all her fins. We will not forget this fabulous day! Juneau: Rain forest walk to Mendenhall Glacier and another whale watching tour. The walk was beautiful, and observing a mother black bear in the trees with her baby cubs swinging at the top of other threes a bit further, made our day! The arrival in front of Mendenhall Glacier was impressive. Wow! Ketchikan: Another rain forest walk. This was not a bad tour, but the visit at Betton Island did not reveal any of the fauna we had hoped to see. This said, was saw during the boat ride, a very large eagle nest with two beautiful bald eagles supervising the situation. The trees and flora at Betton Island were quite impressive though. All and all, we experienced a fabulous cruise and enjoyed every moment! It is an experience we will remember. I would recommend this cruise and Infinity without hesitation! (Just beware, by all accounts we were extremely lucky on this cruise regarding weather: we had very few rain showers and short ones only which contributed to our unique experience.) Fitness and Spa: We tried the gym one (it was a bit crowded and difficult to find an apparel, but we were able to do our workout) and we also tried the Persian Gardens once. The view from the "inside" Persian Gardens on Infinity was not as nice as the view from the same room on Solstice which was spectacular. This said, were were able to try all the rooms and really enjoyed the experience. Thank you very much Celebrity and in particular, to all the crew of Celebrity Infinity! Read Less
1 Helpful Vote
Sail Date: February 2018
We chose this cruise because of the destination. I also had fond memories of her sister ship Millennium. It was the last trip to Antarctica (next year it will be a Solstice class ship). We were very lucky with the weather. The ... Read More
We chose this cruise because of the destination. I also had fond memories of her sister ship Millennium. It was the last trip to Antarctica (next year it will be a Solstice class ship). We were very lucky with the weather. The previous cruise in January was not so lucky but we had calm seas for the most part with really only one day that was a bit rough. Cape Horn was dead flat, when there was fog it magically cleared as we arrived and at Elephant Island drifted back as we left. It was simply good luck and I felt sorry reading the reviews of the previous cruise. The ship is an older ship but we found it well maintained. If you looked hard you could find faults but compared to what I was expecting it was better than I thought. We booked an Aqua class cabin and the meals were excellent. The cabin itself seemed no different to a balcony but access to Blu was great. We also tried the specialty restaurants and enjoyed them all but Tuscan Grill was a real highlight. We had a problem with our cabin with the carpet getting wet. Its as frustrating but the crew went above an beyond to both fix the problem and make it up to us for the inconvenience. They were so nice about it I was feeling like I had Stockholm Syndrome, you know when you are kidnapped you feel sorry for the Kidnappers! I was embarrassed telling them its as still faulty given how hard they worked to fix it. In the end we switched cabins, the old one was 7095 (I hope its fixed if you have that one!) we moved to 1142 at the rear. The crew overall are just outstanding at all levels. Through stupidity I broke my ankle on the way home at the Falklands, the medical care was excellent, the restaurant staff were totally accomodating, our cabin stewards wife is a Physiotherapist and he arranged pillows and ice packs, right up to Jaan the head housekeeper and Srdjan the Hotel Director it was clearly a happy, highly motivated crew absolutely focused on passengers having a great time. We have sailed on Seabourn and it was to that standard, very attentive and impressive. I guess in terms of advice I would offer to have realistic expectations about the age of the ship and look for the crew to make up any slight shortcomings. If things go wrong raise them and let them make it right, they were very genuine to us. Try the specialty restaurants. QSine was fun and funky, they offered a pack of 3 or more restaurants for discount price, if I did this again I would grab that. The al Bacio cafe deck 5 great coffee if you are hanging out for a flat white the cappuccino's are next best and those macadamia nut cookies, fantastic. The cocktails at the bar opposite were excellent also, especially the smoked ones! Another point to raise is Mickey Live. he is such an asset, his sense of humour, knowledge and the way he got things across was exceptional and his presentations were all standing room only. We did ships tour which we found fascinating, exactly what do you do with all those empty bottles......4 engines, 1 diesel, 2 jet engines and steam engine...fascinating. The laundry, the bridge, the engine control room, really interesting to see behind the scenes. The propulsion problem we were told and they appeared very open was that they had excessive vibration at high speed on one Azipod so as a precaution were running at reduced speed. The slower speed meant they missed one port day so they paid 1 x 14th credit as compensation which we thought was fair. There were only 3 ports the rest sea days so I can understand how frustrating its as to the earlier cruise missing the Falklands but given the route was through the roaring 40's Ferocious 50's and Screaming 60's I think you have to accept some chance of bad weather. So overall injury and cabin hassles not withstanding we had a great time the scenery and wildlife was everything we hoped for. My wife as on our balcony when awhile surfaced so close the sound of the spout startled her (she said only 20 feet away). It was an amazing trip and hats off to all the crew, they made it very special. Read Less
1 Helpful Vote
Sail Date: February 2018
First of all, for the folks on the Jan. Cruise. I get it. I would have been disappointed as well. But I can only speak of the Feb Cruise. We were warned in advance to the propulsion problems. It had virtually no affect on the cruise. ... Read More
First of all, for the folks on the Jan. Cruise. I get it. I would have been disappointed as well. But I can only speak of the Feb Cruise. We were warned in advance to the propulsion problems. It had virtually no affect on the cruise. Top speed was 20 mph and we got everywhere on time. As smooth as any cruise I have been on. Were told in advance that we would get a refund for Puerto Madryn and I personally would rather have the money than the port. This was a 50th anniversary cruise for us and yes we were the fools on stage during the marriage game (the one that involved a lime) The ship-Yes it's old and does not have all the bells and whistles. Nothing that affected my enjoyment. It was clean and the entire staff was Great. Embarkation in Buenos Aires-crowded as usual, but we were onboard in about 45 minutes. Entertainment-about standard for cruise ships. Nothing bad and nothing exceptional. Good but I would probably not pay to see any of them. We did not go to any of the productions because we saw them on on a previous cruise. We had seen some of the individual acts before also Food-Excellemt. We ate almost every meal in the Luminae. Food was good and different menu every night. Hats off to the entire staff. Too many to name but they were all fantastic. Ushuaia-took an excursion to the National park. Had to ride a bus on a gravel road and by luck, we had to sit just over the back axel. Very rough ride. Some nice stops but I was expection more. Wish we would have had more time in the town. I would probably do something different if I every went back. Cape Horn-Unbelievably smooth waters. Now I have been there. Antartica-Words or pictures cannot describe it. Not as cold as I had thought and we overpacked. Spent quite a bit of time there doing 360's Falkland Islands-went to the sheep farm. Glad to see some of the countryside. The entire island only has 2100 people. Had plenty of time to walk around. There is a shuttle to Gypsy cove that we also took to see penguins. $20 Montevideo-Took a city tour that my travel agent provided. Nice city. Safe and you can walk from one end to the other. There is a market just off the ship that I would recommend walking to Internet-horrible. Very slow and kicked me off regularly. Worked somewhat better in public places. And to be honest it worked better on last cruise when I stayed on 9th deck. Enrichment programs-Probably the best I have experienced. Disembarkation-Just picked up bags and walked out. We stayed another day so we went to the Sheraton. Outside was a madhouse of people soliciting cabs. Choose Uber or walk across street to get best prices. Or take $28 shuttle from ship to airport Uber-works well in Buenos Aires and I would recommend it if you have access to the internet. $25 total for the two of us from Sheraton to airport. Once in a lifetime trip and probably won't go again but I would highly recommend it. Read Less
1 Helpful Vote
Sail Date: September 2017
We choose this cruise because we had never been to the west coast and we always had planned to drive the Pacific Coast Highway. When we saw this cruise option, we decided that it would be a great way to see lots of cities on the Pacific ... Read More
We choose this cruise because we had never been to the west coast and we always had planned to drive the Pacific Coast Highway. When we saw this cruise option, we decided that it would be a great way to see lots of cities on the Pacific coast! We live on the east coast, and have taken many Caribbean cruises and two Mediterranean cruises, as well as several to Bermuda. We flew into LAX a day before the cruise and stayed in San Pedro at the Crown Plaza, which offered a shuttle to the cruise port. We liked the area very much, ate at a locals pizza place, and walked to church to attend Sat. Eve. Mass. Embarkation was quite easy, except for me walking away leaving my purse on the security belt. We were ready to board and I could not find it! We ran to the security people and they had found it and actually sent it onboard. A security guy escorted us onboard and it was waiting for me there. They had counted all the cash, which was a considerable amount, and I signed for it and we went onboard. Whew! We were very thankful they handled that so well. So, if you have a few bags going onboard, be sure you grab your purse off that conveyor. Everyone working on this ship are great. Very friendly and they just go out of their way to help with everything . Our room steward, Dillon was great, the waiters were also, and the bartentenders, Willy, Jonathon and others were so much fun.The martini bar at night was so entertaining, the bartenders would start an impromptu show and have everyone in hysterics. They always remembered us. The night they did the thing with the headsets was the best! Wish they had done it again, everyone was talking about how much fun they had that night! . We did the specialty restaurants 3 nights. Two at Tuscan Grill and one at Qsine. They were both very good. Qsine was so different and our waiter, Herbie , made it so much fun. We also did the premium beverage package which was expensive but we liked having whatever we wanted to drink, including cappacinos and expresses and water bottles whenever we wanted. The ports were all great, with the exception of Ensenada. Sorry Mexico, but I just felt uncomfortable there. Did the hop on bus in San Fran, went to Alcatraz, walked to Fishermans Wharf. The 17 mile tour in Monterey and Carmel was great. Rented a golf cart in Catalina, which was a beautiful place. Loved Santa Barbara. After the cruise, we took uber to Santa Monica, stayed at Oceanview on the beach. Great hotel, and there was a street festival going on when we got there which was great. The hotel clerk hooked us up with a private tour to Beverly Hills/Hollywood which was reasonable and very nice . Next day, rented a car and drove to San Diego where we stayed at the Catamaran for 3 nights, right on Mission Bay. Then we drove to Las Vegas, left San Diego at 5 am and saw the sun come up in the desert, very nice. This was not a relaxing vacation, but it was so much fun I would definitely do it again. The cruise is great, and I can't think of any cons. Go for it! Read Less
6 Helpful Votes
Sail Date: August 2017
It was a great cruise. All of the staff were very friendly and helpful. To highlight a few.. Ananda and Baburao were fantastic every night at the trellis restaurant. We loved having them as our servers. Also, Derrek was the gentleman that ... Read More
It was a great cruise. All of the staff were very friendly and helpful. To highlight a few.. Ananda and Baburao were fantastic every night at the trellis restaurant. We loved having them as our servers. Also, Derrek was the gentleman that took care of our rooms and he did a wonderful job and was also very kind and helpful. Finally, the Brian James band was absolutely fantastic. We loved listening to them every night. They were very kind, personable and great musicians. The amount of songs they knew was astounding and they did an excellent job of interacting with the people watching. Also I really appreciated the variety of music they played. Wll done Bryan James Band! Also, it is important to note that Aliandero was very funny and we enjoyed him acting as the host for the week! Thank you very much everyone it was a very pleasant experience. Read Less
6 Helpful Votes
Sail Date: June 2017
The cruise met my expectations, and the food and most of the entertainment exceeded them. I was a little disappointed that the last two nights they only had karaoke instead of an end of cruise party. Turned out the big event and highlight ... Read More
The cruise met my expectations, and the food and most of the entertainment exceeded them. I was a little disappointed that the last two nights they only had karaoke instead of an end of cruise party. Turned out the big event and highlight meal was on Thursday night (we docked Sunday morning).We didn't know so missed both as it had been a long day in Juneau. Only minor quibbles otherwise, thought elderly lady "naturalist" lectures a bit flakey. It was sell sell sell and drinks expensive, to push you toward packages which were absurd prices. We didn't book shore excursions through cruise so we could judge weather Alaska can be wet. This was good as we did the flat plane over the glaciers from Juneau on a lovely afternoon. If we'd booked ahead and done it the next day in the rain it would have been far worse. To be fair though the cruise excursion was not much more 19$than from the shore. We took 35$ shuttle to Mendenhall which was fantastic, then did Brewery tour which was also great and fantastic value tried 11 beers (3 for tasting then each could choose 4 ,5oz glasses. Then mellow did the floatplane over 5 glaciers perfect. Wet in Ketchikan,(in fact wettest town in Alaska with 168" of rain per year!! but pleasant enough walked creek st and then did town totem museum. Icy strait also pleasant but quiet as arrived late in day so closed up. Most notable were the number of bald eagles flying round the town Read Less
Sail Date: April 2017
We choose it because we had booked it some years ago and lost it due to missing the plane and my Husband was a engineer and the interest was the Canal . We had to save for it again due to the loss of the money before. We found the ... Read More
We choose it because we had booked it some years ago and lost it due to missing the plane and my Husband was a engineer and the interest was the Canal . We had to save for it again due to the loss of the money before. We found the flight from Newark to San Diego very uncomfortable due to the fact we had no entertainment and we had packed our Kindles in our suitcase we were also allocated two seats separated this was adjusted by my Husband when he found two vacant seats behind. We are also in dispute with the Sheraton Hotel who charged us for items we did not use during our stay with them. We enjoyed our stay on the ship and found it a very friendly ship meeting many interesting people. The entertainment was excellent we enjoyed every show and it was very high class. The dining was excellent and we were looked after with great attention and warmth. Some of the excursions we went on were excellent . Read Less
8 Helpful Votes
Sail Date: January 2017
My wife and I thoroughly enjoyed our 14-day cruise from Buenos Aires to Valparaiso. Our Sky Suite entitled us to eat in Luminae which we did every morning and all but one evening. In my opinion, the restaurant is almost enough reason to ... Read More
My wife and I thoroughly enjoyed our 14-day cruise from Buenos Aires to Valparaiso. Our Sky Suite entitled us to eat in Luminae which we did every morning and all but one evening. In my opinion, the restaurant is almost enough reason to pay for an upgrade to a suite! The food as well as the service wass excellent and the dinner menu changes daily--unlike the specialty restaurants.. The only negative regarding the cruise itself was the boarding process. Actually, there was no process--only disorganized chaos! Worse than encountered on previous cruises including our Celebrit cruises. Our cabin was spacious and both John, the butler, & the bus boy were at our beck and call. We thought the nightly shows were as good as any we've seen. Our ritual immediately became early show followed by dinner at Luminae. With regard to the Celebrity shore excursions we took, I thought they were only fair. There were too many people in the groups, the guides for the three we took had relatively heavy accents that were difficult to understand for Americans, and were somewhat overpriced. We fared better by arranging our own tours--smaller groups, easier to understand guides, and lesser costs--significantly in 2 of the three excursions I arranged--one of which was through the same local provider. Read Less
1 Helpful Vote
Sail Date: November 2016
We arrived in San Diego a couple of days before the cruise to explore the city by Hop on/off bus which we have found to be the most economical and fun way to see a city. We stayed at the Horton Grand Hotel which we found comfortable and ... Read More
We arrived in San Diego a couple of days before the cruise to explore the city by Hop on/off bus which we have found to be the most economical and fun way to see a city. We stayed at the Horton Grand Hotel which we found comfortable and central to our needs. The marina was a short 15 minute drive arriving at 11:30 am. We were checked in and on board in another 20 minutes. Aqua class gave us a balcony on the top floor, I recommend port side if sailing from San Diego through the Panama Canal because your cabin faces the coast and it gives you more views other than seaside. Also you will have the sun in the morning with your coffee and shade in the afternoon when the heat is at it's peak. Our first port and our favorite was Cabo San Lucas. We used Viatour to boat out to Lands end for a photo shoot. Viatour is certainly economical but it works out of Me Cabo San Lucas Resort which is difficult to get to from the Cruise port. Another tour Company, Esperanza's Tours (KioskB8 at the port) charged us $40.00 to get there. We found out later it should have cost $4.00. Stupid trusting tourists! The Viatour was about 45 minutes long, scenic, enjoyable but prepare to get your feet wet as there is no ladder and a high freeboard. We got back to the port by lunch so we walked over to Cabo Wabo Bar to have the best Tequila Shrimp and Coconut Shrimp with fresh Guacamole and salsa washed down with Cabo Wabo Tequila. You must try this! Puerto Vallarta we had nothing planned but we chose a van driven by Raul Villalpando Soto raulvs07@gmail.com from the line of solicitors. Raul is very knowledgeable and loves his city. He was even able to find Hatchables which are are sold out in North America. Whenever a rest stop was requested he got to a clean facility in 5 minutes or less. After our episode in Cabo it was refreshing to find this honest earnest driver and tour guide. I cannot say enough about how much we enjoyed this tour! Our next stop in Guatemala required a 1.5 hour trip to Antigua from the port. We arranged a private tour through Celebrity so there was only the 4 of us in the air conditioned van. Well worth the extra. Antigua is a charming city where you can imagine yourself in a Spanish colonial town. Costa Rica was not much to celebrate, something simple nothing noteworthy. The Panama Canal cruise started with daily lectures on sea days by a fellow named Bill Falls. His knowledge of the canal is an important ingredient to enjoying the experience, some before, during and after. Going through the canal takes about 10 hours and has a running commentary by Bill Fall. It is a complete excursion on board. The following day is Colon on the Atlantic side. Our excursion was not notable, a trip to an ancient tribe village took 1.5 hours by van followed by a 45 minute boat ride across Madden Lake taking 4.5 hours of a 6 hour trip . Perhaps the excursion to Panama City would have been a better choice. Our last port was Cartagena Colombia. Excellent city to explore, it has great fortifications and old city streets to roam about. Be prepared to say No, a lot. Street vendors are never ending. We had a private van with air conditioning arranged by the ship, again we were thankful to have our own timetable. In Fort Lauderdale we walked off the ship as we only had two bags so we were first and very quick. If you can do this, I recommend it. The whole process took about 10 minutes, including customs. All in all it was a great cruise, the ships crew were super friendly and efficient. The bars were numerous, each with an interesting flavor. The food was super and our appointed staff, attentive. Read Less
1 Helpful Vote
Sail Date: October 2016
We liked the itinerary and staying overnight in Aruba. 3rd time on Celebrity and enjoyed all.This one really the best we've been on. Overall food was excellent, service probably the best we've had, and what helps was the fact ... Read More
We liked the itinerary and staying overnight in Aruba. 3rd time on Celebrity and enjoyed all.This one really the best we've been on. Overall food was excellent, service probably the best we've had, and what helps was the fact everyone else was happy. When you have happy cruisers, everyone has a better time. The Halloween party was a hoot! Lots of costumes, great party, excellent cruise director. Damien Our wait staff exceeded our expectations. Thanks to McKoy, Heston and Komang. Saara the hostess was very accommodating, trying to get us set with the same servers every night. Did I say the food was the best we've had?? Yes, all meals in the dining room were first rate. The entertainment was over the top. The ships own show was great, got a standing ovation. They did a 70's 80's rock and roll show, excellent singing and dancing routines. The comedy magician did a great job, funny, entertaining, wish he could have preformed more nights. Wife loved the coffee shop, and kind of coffee, expresso, etc. Pool area had really no problem getting a deck chair. Embarkation was a breeze, walked right on. Want to plan next year out of San Juan. Only flaw was disembarkation, to walk off. There were just too many people wanting to walk off. Read Less
1 Helpful Vote
Sail Date: October 2016
This was our third cruise with Celebrity. Previously sailed on Solstice, (2010) and Equinox, (2015). We spent two nights before the cruise at the Riverside Hotel on Las Olas in Ft. Lauderdale which I would highly recommend. Cab fare to ... Read More
This was our third cruise with Celebrity. Previously sailed on Solstice, (2010) and Equinox, (2015). We spent two nights before the cruise at the Riverside Hotel on Las Olas in Ft. Lauderdale which I would highly recommend. Cab fare to Port Everglades was about $25 with tip. Check-in and embarkation were very easy and quick. Cabins were ready shortly after we boarded. We were supposed to sail at 4:30pm but didn't actually get underway until 5:30pm. Heard some rumors aboard the ship that delay was due to some late arriving flights that passengers had booked through Celebrity. Our cabin was on Deck 7 Starboard/Aft with a veranda. Typical cruise ship cabin, neatly appointed with very good cabin steward service. We had second seating dinner in the main dining room and were fortunate to have great table mates. Overall the meals and service were quite good. We did have one night where the service was off but I think it was a kitchen issue as opposed to the waitstaff. As we were celebrating our 30th Anniversary I made a reservation for Tuscan Grille one night. The meal was excellent! Perhaps one of the finest filets I've had anywhere. We always make an effort to go to the show each evening and the entertainment on board was exceptional. The only act that I felt was a bit flat was the Michael Buble tribute group, Shades of Buble. David James Guidice who is a Billy Joel tribute performer was quite good. We customarily book shore excursions through the ship and did so again this time. This was our first visit to any of these ports. Key West we took the Old Town Trolley tour, we were there during Fantasy Fest which made for some interesting sights and photos! The ship overnighted in Aruba. We arrived in the afternoon. We took a sunset catamaran cruise which was great and mother nature cooperated for tremendous photos! The next day we took a Best of Aruba Motor Coach tour for 3 hours that stopped at the Aloe factory as well as other highlights such as California LIghthouse. We were able to get a few hours in at a beach before departing. Bonaire was OK but not sure I would make an effort to return in the future. Apparently a Diver's dream destination, other than that there isn't much to do. We did take a motorcoach tour, and the guide was quite knowledgeable. We then took a snorkeling trip on board a private yacht. It was extremely windy that day and many water based excursions were cancelled due to the rough waters. Our tour guide Dave was great and was helpful to those who had difficulty with snorkeling in rough waters. The excursion finished with rum punch, champagne and hor d'oeuvres for everyone! Curacao was a tremendous place and I'm disappointed we didn't spend more time there. We arrived at 7:00am and departed at 3:00pm. We took a great excursion to a resort hotel on the water and were able to enjoy the gorgeous water and beach for a few hours. Got back to the dock in time to rush into town for some quick shopping and photos! As always I enjoy the relaxation of sea days. No timetable to adhere to. Was able to get through four books on this cruise as well! I'm always pleased with Celebrity and took advantage of the on board offer to book a future cruise with great perks. We have until December 30 to decide where we will go. Arrived back at Port Everglades to find four other ships in port! Customs was crowded but the officers did a great job in expediting the process. A bit taxing for the taxicabs. Had to wait about 20 minutes in line for a cab, which took us to the Marriott on Hollywood Beach. A great hotel in a great location to unwind from a cruise. One of the greatest things of this trip, we were able to avoid the last two weeks of the political advertising nonsense! Read Less
10 Helpful Votes
Sail Date: September 2016
We just arrived home from the September 11, 2016, sailing to Alaska/Inside Passage. Celebrity did not disappoint. We splurged as this was definitely a bucket list trip - and we were also fortunate to get a good deal when we booked. Our ... Read More
We just arrived home from the September 11, 2016, sailing to Alaska/Inside Passage. Celebrity did not disappoint. We splurged as this was definitely a bucket list trip - and we were also fortunate to get a good deal when we booked. Our package included everything we wanted - a concierge class balcony room, the premium beverage package, internet, prepaid gratuities, and onboard credit. I feel quite certain that if we had not gone ahead and splurged (as was our intention), I would have been discouraged by the price of drinks, internet, etc., But since we planned ahead and booked a truly all-inclusive package - it was absolutely perfect! We never actually met or utilized a concierge, so not sure that the concierge class was necessarily a perk, but as it was our first cruise with Celebrity, it's hard to know. We were invited to a concierge hosted lunch on embarkation day - which was great, but didn't include meeting a concierge or hearing anything about one. We also received a special concierge invitation for priority disembarkation on the first port day, but frankly, that was a little lackluster as there were dozens of people waiting in the hallway of the 2nd floor without anywhere to sit. I'm not complaining - it was a one time event, and we did get off as soon as the ship was cleared. However, I did see several people who really weren't able to stand for that long unassisted, so for them I imagine it was more of an issue. Our stateroom attendant, Eduardo, was outstanding. He was so kind, friendly, and efficient. Our room was always refreshed quickly and thoroughly in both the morning and the afternoon, and anytime we needed anything he was quick to respond. The stateroom was plenty big for us and we were pleased with the balcony. The room did show some signs of wear and tear in the internal cabinet/door hardware, but everything was functional and it didn't inhibit our experience. Hubbard Glacier was amazing - I'm so thankful we had the balcony for that experience. We opted for the Celebrity Select Dining and made dinner reservations for the Trellis Restaurant 4 or 5 of the nights. We chose the "sharing table" and were seated at the same nice table near the back windows each time. Our waiter, Russel, was a delight. He called us by name every single meal and made us feel very welcome and valued. He gave excellent suggestions for starters, main courses, and desserts, and we never went wrong when we followed his guidance. Our Sommelier, Rudy, was also attentive and efficient. He called us by name as well, and never left us waiting. The assistant waiter, Alvin, was a table ninja.. moving in and out nearly unnoticed but always filling water glasses, removing plates, and taking care of the details. We met wonderful people at our dinners that we now consider friends, and it definitely made the whole experience even more enjoyable. I highly recommend "sharing tables" and getting to know your fellow passengers. The food was consistently excellent. One night I skipped Russel's recommendation and chose the "classic" option of a sirloin and it was a bit tough, but otherwise, we were very pleased with the selections, the quality, and the service. We did visit the buffet for breakfast and lunch some and that was more often than not a bit frustrating as far more people dined there than the other venues and it was often difficult to find a table. Even so, any frustration was generally due to other passengers and not a direct reflection on the ship staff or service. The dining staff were quick to clear tables and were frequently checking in to offer drinks, etc., We took advantage of many of the activities on board, and it was always a blast. We went to almost all of the nightly shows in the Celebrity Theater. They were all enjoyable and our favorites were the acrobats and the comedian, Darryl Joyce (sp?). The singers and dancers had great energy. We also participated in some of the celebrity life trivia events, and each round of Bingo (we won once!). We also watched a round of Bandaoke and listened to Bill Forester (sp?) do an Elton John set. There was never a lack of things to do and enjoy. We spent time several nights at the Martini Bar and enjoyed the silent disco there. We also spent some time in the Casino and won often enough to keep us playing :) I wish we could remember the name of one of the drink attendants there, he was great! We frequented the Café daily and the drinks were always superb. Although we often took our lattes "to go", when we did take time to relax there the atmosphere was great and the table service was friendly and attentive. The pastries/cookies were a treat as well. On the last "at sea" day we finally tried the Gelato - and it was definitely worth the extra charge. It was delicious - probably a good thing we didn't try it until the end ;). We booked excursions through Celebrity for each port. We booked three in advance and one once we were already on the ship. In Icy Strait, we went on a whale watching tour and it did not disappoint. We were fortunate to see multiple humpbacks from a reasonable distance and got to see the spouts, humps, and flukes many times. It was a great experience. In Juneau, we had booked a helicopter/glacier hike, but woke up to a very wet and windy day, so were not surprised to find out it was canceled. However, the excursions team was outstanding at dealing with the situation and quickly offered us other options. Switching to the other excursion was fairly painless and the refund of the difference was made automatically. We had scheduled two excursions that day but when the first was canceled, the recommended replacement was a longer one that included a meal, so they said we could cancel both of the originals and be refunded. We did have to go to the shore excursions desk to correct the 2nd part of the excursion but they were quick to remedy it. Of course we were disappointed about missing the helicopter, but it definitely wasn't the fault of the cruise line, and we were satisfied with the way they handled the situation. Part of our replacement excursion included another whale watching boat, and although the weather wasn't great, we had the amazing privilege of seeing a humpback do a full aerial breach - it was worth every wet/cold moment. In Ketchikan, we drove on an ATV Wilderness ride to a scenic overlook and a waterfall. It was definitely an enjoyable experience - if you do it, take them up on the complementary raingear.. I took a rain jacket but opted out of the rain pants.. and wish I hadn't.. it was a bit muddy/wet - which was great for the experience, but not so much for my pants ;) We traveled alone as a couple, but met many great friends through Cruise Critic and then just through various venues on the ship. We did not travel with children and there were very few children on the boat. The few children we did encounter were always well behaved and seemed to be having a great time. We used some of our onboard credit to get a Persian Garden pass, and we took advantage of that area almost every day. We LOVED the herbal sauna, the heated benches, Turkish spa, etc., etc., etc., and we often enjoyed some time in the Solarium hot tub after a good visit to the Persian Garden. In summary - we would definitely go again and highly recommend it. It was definitely the bucket list experience we hoped for. Any frustrations or complaints we had were minor and were always related to other passengers (which is just part of any crowd experience and not the fault of the ship). If you go with the intention and expectation of having the adventure of a lifetime -it's there waiting. And, if you can't go with that attitude, do everyone else a favor and don't go. Read Less
6 Helpful Votes
Sail Date: September 2016
This was our first cruise & what an amazing experience sailing to Alaska. The ship was immaculate our room spotless & the staff were friendly & helpful nothing was too much trouble. There was was lots of entertainment if ... Read More
This was our first cruise & what an amazing experience sailing to Alaska. The ship was immaculate our room spotless & the staff were friendly & helpful nothing was too much trouble. There was was lots of entertainment if you wanted to join in but also plenty of quiet space too if you preferred not too.We particularly enjoyed the evening shows which we watched nightly at 7pm before 8.30pm dining. The food was amazing we were really impressed by the variety of meals & the exceptional service we decided to dine on our own table in the evening rather than share which we preferred but we did share at breakfast some mornings which was fine. We really liked visiting the Ports we personally found the shore excursions very expensive so chose to self explore which worked well for us. We enjoyed the cruise so much we booked another one to Asia while we were still on board! Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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