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Sail Date: October 2014
We're on the Celebrity Infinity right now. Just pulling into Vigo where I will post this. We're in Aqua class, eating in Blu. Those of you concerned about the quality of the ship, shouldn't be. The ship is fine, with ... Read More
We're on the Celebrity Infinity right now. Just pulling into Vigo where I will post this. We're in Aqua class, eating in Blu. Those of you concerned about the quality of the ship, shouldn't be. The ship is fine, with constant maintenance. The staff are consistently helpfull and friendly. The food is excellent with only a few exceptions. We were offered half price dining in SS United States, the first night as well as mid cruise. We've had free shuttles in Bilbao, and La Rochelle. The wifi on board is terrible. So we stop for coffee in each port and use the free wifi of a cafe. The weather has been cool and overcast with occasional light rain. The Bay of Biscaye was so rocky last night that the closet doors and drawers were opening and slamming shut all night. It was impossible to sleep. We should have brought duct tape. We're worried that our two sea days heading back to Harwich will also be rough seas. Pro's The food in Blu Really nice staff Comfortable bed (we had an egg crate put on) Great and interesting ports Con's Had to fight for the 300 obc. Guest services said my TA hadn't booked 123 for us, although the free gratuities came thru. Some rough seas     Read Less
1 Helpful Vote
Sail Date: September 2014
This was our second voyage on Infinity (we have also sailed on Eclipse - far superior in our opinion). We have also sailed with Carnival, Princess, RCL and P&O. We were very unhappy on first Infinity cruise (July 2014, Iceland and ... Read More
This was our second voyage on Infinity (we have also sailed on Eclipse - far superior in our opinion). We have also sailed with Carnival, Princess, RCL and P&O. We were very unhappy on first Infinity cruise (July 2014, Iceland and Fjords)- ship- tired and in need of TLC, crew - apathetic, food - repetitive, mediocre and tepid). Entertainment - poor. We were offered an upgrade to Concierge on our second cruise due to the aforementioned problems. To be honest I would not recommend paying extra for Concierge as apart from the bottle of sparkling wine and the departure lounge - in our opinion, judging by cabin size and fitments it was not any bigger or better than a normal balcony. The second cruise (September 2014, France and Iberia) was a lot better. Change of Captain and a lot of new crew members in particular the entertainment team - who were extremely good (Alejandro and Mickey), fabulous acts on in the theatre - much better. But unfortunately the food was the same - pretty dire. We did complain about the food but they just fob you off ("Its only you British that complain about the temperature of the food, the Americans don't mind") - thats from the Maitre d! The ship was still in a shabby condition. The Captain had a Q&A session on the last day at sea and a lot of people were complaining about Celebrity seeming to be on economising measures generally throughout the ship (which were denied) and the condition of ship. The Captain said that all directives concerning the ship come from Miami! We will not be sailing with Celebrity again. Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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