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Sail Date: December 2018
This was our first 5 day cruise - it was much easier to fit into our busy work schedule and we had a blast! We thoroughly enjoyed the not-huge size of the ship, and the fellow passengers (few children and no crazy party people). The time ... Read More
This was our first 5 day cruise - it was much easier to fit into our busy work schedule and we had a blast! We thoroughly enjoyed the not-huge size of the ship, and the fellow passengers (few children and no crazy party people). The time of year was handy; it fit into our schedule. It’s wonderful to visit hit places when it’s cold and snowy at home. Also, we made friends on this cruise. We have not done this before. We plan to cruise together next year. We have already been communicating with them. We did no excursions. We very happily remained on the ship and enjoyed what is had to offer. The only small concern was that there were no enrichment activities. We enjoy them. Also, portrait photos were not taken very often. That can be improved in. I always love my cruise photos and portraits! They are always great. Read Less
22 Helpful Votes
Sail Date: May 2016
Celebrity Infinity Pacific Coastal—Hubbard Glacier Cruise. May 2016 My wife and I took the eleven-day Celebrity Pacific Coastal cruise followed by the seven-day Hubbard Glacier Alaskan cruise in May 2016. The two cruises were a total ... Read More
Celebrity Infinity Pacific Coastal—Hubbard Glacier Cruise. May 2016 My wife and I took the eleven-day Celebrity Pacific Coastal cruise followed by the seven-day Hubbard Glacier Alaskan cruise in May 2016. The two cruises were a total of eighteen days filled with visits to iconic landmarks and views of magnificent scenery and wildlife. The Pacific Coastal is a repositioning cruise for the Infinity as it moves from its Panama Canal season to its Alaskan season. We embarked in San Diego, California, cruised north as far as the Hubbard Glacier in Alaska and returned to Vancouver, British Colombia in Canada for our return flights home. All of our travel, including the cruises, excursions, air fares and hotel were booked through Celebrity, the safest way we have found to reduce the risk of unpleasant travel events. The Itinerary: The first cruise began in San Diego with stops in Santa Barbara, Monterey, and San Francisco in California, Astoria in Oregon, Seattle in Washington, Nanaimo and Victoria in British Colombia, ending in Vancouver, BC. The second cruise began in Vancouver with stops in Icy Strait Point, Juneau and Ketchikan in Alaska, a spectacular day cruising near the Hubbard Glacier, and a return to Vancouver for disembarkation. The infinity does this route twice a year as it repositions to and from Alaska. Delta airlines flights booked through Celebrity got us to San Diego and home from Vancouver. Our Celebrity booked hotel with transfers was the Embassy Suites, located very near the port in San Diego. Port-to-airport transfers got us efficiently from ship to air transportation. Landmarks and views: We started with the hotel and port in San Diego which are near the famous museums, zoo and naval operations. Aircraft carriers, one a museum and two operating carriers complete with airplanes were docked opposite the Infinity. Santa Barbara was home to a lot of Spanish inspired architecture. Monterey was our opportunity to stroll along Cannery Row filled with colorful sights. San Francisco sights included the Golden Gate and Bay Bridges, Alcatraz, Beacon Hill, the iconic Transamerica building and Fisherman’s Wharf. We could see the Space Needle in Seattle from the ship. Nanaimo, which was new to us, was the historic home to a flourishing, and now nonexistent coal mining industry. The scenery is beautiful. Victoria is the capital of British Colombia, complete with its government buildings. Downtown is interesting complete with a big Hudsons Bay department store, a modern descendent of the famous Hudsons Bay fur trading company. Icy Strait Point has a new cruise terminal and an enthusiastic native American population. Our visit was late in the day, short lived and cold with beautiful scenery. Juneau is the capital of Alaska in a very scenic mountains (snow covered) and harbor setting. Ketchikan is a classic Alaskan small city with thriving fishing and tourist industries. Shopping was fun. They have a lumberjack show worth attending. Transportation around and between Alaskan cities is either by airplane or boat. Float planes and ferry boats were everywhere. The Hubbard Glacier is a special cruise ship visit. Ships enter the harbor close enough to the glacier to easily see and hear the ice cracking with huge chunks falling (calving) into the water. The glacier is three hundred feet tall and breathtaking in size and magnificence. The sounds are awesome. Ships stay, spin around and take a lot of time so all passengers get a shot at the views. Ports have shuttles for passengers and numerous options for shore excursions. Float planes, boats, taxis and busses await to take cruise passengers to whatever adventures they desire. We always opt for ship sponsored events to lower our risk of problems. We saw whales, seals, otters, deer and eagles along with a lot of birds we couldn’t identify. It is great fun scanning the shorelines along the Alaskan inland passage for wildlife as well as enjoying the incredible scenery. Snow and tree-covered mountains are the foundations for nearly every view. They are impossible to adequately describe and photograph. We tried. The ship and service: The Infinity is a 2001 ship that underwent a major refurbishment in 2015. The interior of the ship was in excellent shape and had new venues added. The top deck movie area, Michaels Club and the Luminae restaurant for suite guests, QSine and the Tuscan Grill specialty restaurants are major changes. All great! The ship looked very good on the inside with new furnishings. The exterior showed some wear but nothing that affected passengers. The service, typical of the Celebrity brand, was special! Crew members were always helpful. Officers were constantly present. The executive chef, for example, was around nearly every day. Senior officers were available for several events including receptions for past and frequent Celebrity passengers. Nice. We selected cabin 6116, a sky suite, for the cruises. We are also members of the Blue Chip casino players club. This added to the already special service for us. Our butler, Albino, was there with afternoon snacks and made certain that our cabin was cleaned while we were gone. He provided great advice on ports and processes having been on numerous cruises. The Luminae restaurant is a giant perk for suite guests. A staff of about ten people serve breakfast and dinner daily as well as lunch on sea days. Cevrine, the receptionist, waiters Kavarij and Chitra, Arfin the assistant waiter and Bekir the Maître D along with the others made us feel special at every meal. Food: The food was very good, nicely presented and well served. We dined on Filet mignon, turbot, shrimp scampi, halibut, cod, lobster ravioli, pork tenderloin, Australian sea bass, scallops, tilapia, roast turkey, pad thai, swordfish, lobster, lamb shank, veal loin, salmon and beef for entrees. Desserts were tasty. The buffett featured roast beef, pork, and chicken along with salads, sandwiches and a wide choice of entrees. Lunch, one day, featured thirty six cakes, all decorative. There was ice cream for every meal and for snacks. The QSine should be on everyone’s schedule. The food and presentations were unique. We found it a great opportunity to sample foods from several countries. Most were very good. Bistro on Five had a special crepe that my wife found to be her favorite. We tried the Tuscan Grille but steak is not one of our favorites. Perks: We chose the multiple perk package, booked a suite and are Blue Chip casino members. More perks than we could possibly use. People should carefully select every perk they can afford and use. Complimentary drinks, internet minutes, gratuities, on board credit, laundry and specialty restaurant fees were among the choices. Makes the final bill much less painful. The “booking a cruise on board” is also a significant perk if one plans to take another Celebrity cruise. Just pay attention to the offers. Ours included three hundred dollars of immediate on board credit to offset the three hundred dollar deposit for a cruise with date and itinerary to be determined. Conclusion: The combined Pacific Coastal and Hubbard Glacier cruises offer a unique cruising adventure that includes major US cities and wonderful scenery. The refurbished Infinity was a very nice and comfortable ship. The entire Celebrity staff was professional and responsive. Many are knowledgeable world travelers and have a lot to offer in the way of information about ports and ships. Read Less
4 Helpful Votes
Sail Date: June 2015
As first time cruisers we were not sure what to expect. This was an amazing experience from start to finish. We travelled from Toronto the day before we set sail and were blown away by Vancouver, the airport was extremely user friendly and ... Read More
As first time cruisers we were not sure what to expect. This was an amazing experience from start to finish. We travelled from Toronto the day before we set sail and were blown away by Vancouver, the airport was extremely user friendly and the connection to downtown via the Canada LIne subway was direct, easy, efficient and economical-only $15.00 for two of us! There were plenty of helpful transit/tourism folks around to guide us-what a difference from Toronto! We spent the night at the beautiful Marriott Downtown Pinnacle Hotel which was only a short 15 minute walk from the Waterfront Station. When we arrived at the pier for embarkation we found that there was another ship also preparing to sail that day and were concerned by the number of folks in line for processing-our concerns were unnecessary! From our time of arrival at pier at 11:00 A.M. to getting aboard with a complimentary glass of champagne took less than an hour. The Ocean View Café was open for lunch and our staterooms were available by 1 P.M. The Infinity was immaculate and the crew first rate. We were in Aqua Class (Cabin 9083) and the food and service in our dedicated restaurant BLU were exceptional. Our cabin was spotless and spacious with plenty of storage and with the balcony provided a quiet place to sit and watch the ever changing scenery. Entertainment was top notch with something for everyone-from a quiet corner with a piano player to easy listening duos to full production shows in the theatre there was always something to see and do. A highlight was the Canada Day Celebration in the Grand Foyer-what a treat to sing "O Canada" with our fellow passengers and many of the ship's Officers. The weather co-operated for the most part, our time at the Hubbard Glacier was spectacular, bright sunshine. Captain Michael rotated the ship a full 360 degrees so everyone had view of this magnificent wonder. The rain began as we were beginning our journey to Juneau but did not dampen our spirits as we went ashore for the "Town, Tram, Trek and Tea excursion. Logistics of excursions booked through Celebrity was well done, with priority for leaving the ship via tender at Icy Straight Point or gangway at Juneau and Ketchikan timely and orderly-everyone got where they were going on time. Disembarkation in Vancouver was incredible-we chose the "self checkout" option which allowed us to keep our luggage with us the final night rather than place bags in the hall way the night before. Returning to shore was a snap-we simply walked off the ship at 7:30 in the morning, handed our declaration cards to the CBSA folks and were on our way to the train to the airport (only a 5 minute walk)-no need to even show our passports. When I was at the kiosk to purchase our return transfers from the Waterfront Station to YVR on the Canada Line subway we had one last surprise-the fare was only $4.50 total for the 2 of us. One of the tourism reps told us that all 2 zone fares are only $2.25 on Sundays and they are still good for unlimited travel for a full 90 minutes! This was an incredible journey from start to finish-we are already looking at options for our next voyage-possibly the Pacific Coastal Cruise. Without a doubt it will be on Celebrity Cruise Lines. Read Less
5 Helpful Votes
Sail Date: May 2015
Generally the cruise was nice, the ports were great We had a Concierge class stateroom 9201. I would not book Concierge class again as i don't believe that the extra money paid is value for money. They advertise fresh flowers....we ... Read More
Generally the cruise was nice, the ports were great We had a Concierge class stateroom 9201. I would not book Concierge class again as i don't believe that the extra money paid is value for money. They advertise fresh flowers....we never got them. They advertise use of Binoculars, no use if they are broken ( and then the replacements were also broken. They advertise a pillow menu, but the cabin steward looked so bewildered when i asked that i didn't bother to ask again. The room was fine just the Concierge additions lacking. The food was a mixed bag, the buffet was very repetitive, we did not eat there much but every time we did or went through there the food was the same, and lots of curry, dhal rice. The poolside fare was as normal burgers hotdogs etc, they do there best to keep it hot which was good and worked. But the standout was Qsine, we purchased the 5 speciality dinner package and ate 3 times at Qsine and twice at US United States. Both restaurants food was nice but Qsine with its unusual serving styles, extra friendly service staff was exceptional. The food was always tasty, the staff always spent time explaining or just chatting.... A real winner. The bars were average with the exception of the Martini bar, the boys in there did a great job with entertaining and interacting with guests. We had a premium beverage card, so were not to worried with the costs of the drinks, but the Martini costs were all $12 + tax To sum up, we would cruise again with Celebrity, we would not pay extra for Concierge class and we definitely would buy the dinner package again. Read Less
1 Helpful Vote
Sail Date: August 2012
Second time on Infinity. (First time after retrofit.) The ship is beautiful. Staff is great! Itinerary is BAD!!!! There was never really an opportunity to view marine life. If we were cruising close to the shore it was in the middle of the ... Read More
Second time on Infinity. (First time after retrofit.) The ship is beautiful. Staff is great! Itinerary is BAD!!!! There was never really an opportunity to view marine life. If we were cruising close to the shore it was in the middle of the night. Otherwise we were in open ocean. An itinerary that goes up the passage between Vancouver Island and the US and mainland Canada would be better. Also, we landed in Victoria at 6:00 pm and left at 11:00 pm. GLURG!!! That's a crappy time to try to do anything in Victoria! Having visited there many times before (since we live in Seattle) we didn't even bother to get off the ship. Tracy Arm was different for us but in NO way compares to Glacier Bay. Had to tender in when we were in Juneau. It took over 2 hours for us to get off the boat. Our goal for this trip was to sit back and relax. We met our goal. However, if you were looking to be able to see marine life, have enough time for shore excursions, and to see some really spectacular scenery... this may not be the trip for you. Oh yeah... We were Aqua class. Liked eating in Blu but was REALLY dissappointed when the main dining room was serving a Waldorf Salad and they would not give me that salad in Blu. Contrary to what has been published on the board before... you can't get what is on the main dining room menu in Blu. (Or at least I couldn't when I asked.) The staff on the boat was spectacular with the exception of the casino staff. I actually saw one blackjack dealer tell someone that if they split 8's they could only have one card!!!!!! I don't know if he was trying to joke around but the client took him at his word and only took one card on each eight and lost his bets. On the whole, I enjoyed my trip but would not reccomend it to my family because of itinerary issues. Read Less
1 Helpful Vote
Sail Date: August 2009
We cruised with Celebrity for the first time ever. It was for my husband's 65th birthday. We began in Seattle with a 2 night stay at Hotel 1000, a 5 star hotel. I highly recommend this for tops in luxury.It is right downtown and near ... Read More
We cruised with Celebrity for the first time ever. It was for my husband's 65th birthday. We began in Seattle with a 2 night stay at Hotel 1000, a 5 star hotel. I highly recommend this for tops in luxury.It is right downtown and near everything. Be aware that there are many hills in Seattle, so wear good walking shoes. We caught the free bus and went to the monorail and to the Space Needle and also toured Pike Street Market. Boarding the cruise at Pier 66 was an easy cab ride from our hotel. We arrived about an hour before the listed time but were greeted by friendly Celebrity staff who whisked our luggage away which we had tagged with the Celebrity tags provided with documents received and we were guided to the terminal building where we filled out our health questionnaire and went through a quick moving line to show our passports, register our credit card and get our room keys. The rooms were not yet ready, so we were greeted with champagne and shown to the pool deck where hot dogs and hamburgers and the fixings were served. Music was playing and a bar was open. In about an hour we got to see our cabin which was really nice. There were fresh flowers and a dish of fresh fruit and a chilled bottle of champagne waiting for us. The wine that I had pre-ordered was half there. They forgot one bottle which was delivered the next day without my inquiring. We had complimentary ordourves delivered every afternoon before dinner. They consisted of a variety of bread squares and rounds topped with shrimp, caviar, cheese, ham, vegetables. Our stateroom looked 1960's with oak trim and closets and furniture which had seen better days. It was very comfortable and clean and we enjoyed a lot of time on our balcony with a round table and 2 chairs. The bathroom had a shower, sink and toilet and nice sized vanity. Complimentary toiletries, a hair dryer, umbrella, binoculars, robes were all provided. I recommend you bring your own binoculars because ours were terrible. Our cabin steward was extremely attentive and our room was promptly cleaned and towels replaced twice daily. The bed was turned down nightly and chocolates placed on our pillow. We never saw the pillow menu that is supposed to come with concierge class, however my request for feather pillows was promptly accommodated. The ship left all ports promptly at the announced time. Ketchikan was raining all day which made me glad that we did not arrange any port excursions. The town was a tourist trap, at least the parts that we could walk to. There was a free shuttle to Walmart, but we didn't learn about it until it was too late. Getting on and off the ship was easy and fast with the swipe of a Sea Pass card that everyone was issued. There was plenty of signage at the end of the walkway when getting off, directing people to their tours. Juneau was a nice stop. We had arranged a gold panning adventure through the ship. It was fun, but way too short of a time to really look for gold. The pans were pre-seeded with tiny bits of gold and no boots were issued for anyone to go into the stream to look for anything else. Just as we were getting into the adventure, we were hustled off by the tour driver. I felt short changed for what we had spent for that trip. We shopped after that and found some nice bargains. We returned to the ship for lunch and then booked a Mendenhall Glacier tour from a vendor right on the dock. It was $28 round trip for 2 which was considerably cheaper than what Celebrity offered. The bus dropped us off at the glacier and we had all the time we wanted to walk the trails and see the visitor center, which charged $3 a person to see. There were rest rooms and an elevator for those who could not climb the hill to the center. The glacier was awesome and I recommend it as a "must see". The bus came every 20 minutes to pick people up. There is only one park bench to sit while waiting. At this stop we saw 2 black bears and salmon in a stream. In Victoria, BC we had booked a horse drawn carriage ride around town. That was pleasant but again, I question the cost. After the ride, we bought bus tickets for $6.50 for an on and off pass to go to downtown. The bus dropped us 3 blocks from the museum and we had an easy walk. The museum was closing in 45 minutes and we were informed of that when we tried to buy admission tickets. We were told we would not get our money's worth. We shopped the gift shop and bought some great bargains. I am still kicking myself for passing up an entire boxed set of china tea pot and 6 cups for $120. The staff was very friendly. It started to rain so we headed back to the ship. There was always something planned on the ship, as outlined in the daily newspaper which was placed on our bed the night before. If we had any questions, a simple call on the in-suite telephone was greeted with friendly answers. The phone also had a built-in wake-up call in the event we wanted to arise early. Our room was fairly sound protected and the only noise we heard was if our neighbors turned their TV up loud. The food on the ship was always available and of good quality. The meals were artfully presented and well prepared. Room service was available for free 24 hours a day. Service was prompt and friendly. The two formal nights had people arriving in many types of clothing. While some men wore tuxedos, most wore jackets and ties with variations of that. The women wore more cocktail outfits than gowns, although we did see some gowns. There were many children on the ship but the children's programs kept them occupied for the most part. Children were well dressed for dinner. We had live music playing for each formal night. The bars and clubs on the ship were always busy. Be prepared to pay around $10 a drink. Tip is added to the tab by the ship. The shops on board were many and varied. Everyday, there were daily specials with the most discounts coming the day before disembarkation. The ships photographer was everywhere taking shots of guests and also filming for a video that you can purchase for $34.95 for the on board experience and comes with a second dis about the Hubbard Glacier.We did not purchase our photos, thinking the price would go down if we waited, but the price never went down. If you really want your photo, you must pay the price. We had letters placed on our door with all of the disembarkation information we needed, telling us where to meet and at what time. We participated in the program where, for $20 each, Celebrity takes your luggage and you never see it again until you get to your home airport. We had previously purchased from them a transfer voucher and were shown to a bus to the airport. Our bags were waiting when we got to our destination airport. When I saw people struggling with their luggage, I was glad we had done this. We have cruised before, but have never had the level of professionalism and friendliness as we did on this cruise. We are sailing with the same company, different ship, to Bermuda in April and we eagerly anticipate the experience. Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 3.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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