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8 Helpful Votes
Sail Date: July 2017
This was our tenth cruise (second with celebrity). 3 days in stunning Vancouver prior to alaskan cruise. Embarkation very good. Ship was very well maintained and very clean. Food in main restaurant was excellent, waiter & assistant ... Read More
This was our tenth cruise (second with celebrity). 3 days in stunning Vancouver prior to alaskan cruise. Embarkation very good. Ship was very well maintained and very clean. Food in main restaurant was excellent, waiter & assistant waitress at our table were very helpful and attentive. Didn't see the head waiter. Food in buffet was also very good. Cabin was spacious with plenty of hanging room and drawers for clothes, balcony was standard. Stateroom attendant friemdly & helpful. There were good seminars onboard. The shows were good and entertainment staff worked hard. The different drinks packages were a little confusing but bar staff were on hand to explain what you were entitled to for the different packages. Gym was good, The women working in the spa & masseurs were friendly and professional. The bar staff in the martini bar were overwhelmed, and people sitting at bar would get served before you unless you were vocal. We asked for a late disembarkation at guest services, with was guaranteed immediately (which meant not having to get up early the last day). The waiter & assistant waitress at trellis (main restaurant) deserve special praise, but cannot remember their names. We were in room 7133 and done the Alaskan Cruise from 02 July 2017, Read Less
1 Helpful Vote
Sail Date: June 2017
Everything in this cruise satisfied me including the staff members like the directors, waiters, chefs, dancers, singers, and musicians and their services. I was also very satisfied with the variety of activities like the shows and ... Read More
Everything in this cruise satisfied me including the staff members like the directors, waiters, chefs, dancers, singers, and musicians and their services. I was also very satisfied with the variety of activities like the shows and everything which gave me an absolutely amazing experience in the cruise. everybody was kind, passionate, hard working, and nice and together they gave the passengers a unique and wonderful experience making them want to take the cruise again in the future because of its difference to the other cruises which is the things that i mentioned above. I myself will probably take celebrity infinity again in the future because I know that I will be very satisfied again. The dancers did an amazing job on their performances with absolute high quality work and the acrobats also did an absolutely amazing job which made people clap for them all the time basically. The directors also made people laugh very much. Read Less
4 Helpful Votes
Sail Date: June 2017
In fact, our group trip (47 people) started on June 15 with a day in Victoria and then two days, June 16 and 17 in Vancouver. Embarkation on 18 June. June 15 - Day-3. Take off at 8:00 am, arrive Vancouver at 10:00 am local time, ... Read More
In fact, our group trip (47 people) started on June 15 with a day in Victoria and then two days, June 16 and 17 in Vancouver. Embarkation on 18 June. June 15 - Day-3. Take off at 8:00 am, arrive Vancouver at 10:00 am local time, transfer by luxury bus, comfortable, to take the ferry to Victoria on Vancouver Island, a journey of nearly 1:30. It's not nice, 14-15 degrees; rain and thick fog during much of the crossing. We take a small dinner at the ship's self-serve restaurant; while it is not cheap, at least, variety and quality are there; we begin to fraternize a little more with our compatriots of the group, We take a seat on the bus, and we go to meet our local French-speaking guide, a friendly resident of Victoria for over 40 years, for a pleasant city tour but punctuated by showers ... Transfer to our hotel and freestyle evening. June 16 - Day-2 Disastrous breakfast at the hotel, then lead to the visit of Butchart Gardens. The place is beautiful, huge, but the hour and a half we were allocated was not enough, we had to go back to the bus before we saw it all (this is one of the constraints of traveling in group). Return to Vancouver aboard a newer ferry, probably a little bigger, including a buffet restaurant. Partly cloudy, allowing us to take some nice pictures. Transfer to our hotel for 2 nights. Free walks around, and Canada Place, the cruise terminal, are 1.5 km, a walk of about 20 minutes. We will see before the arrival of ours, several ships docked including the Holland America Niew Amsterdam, the Star Princess and the Crystal Serenity. We stop for a short supper on our own, at the nearby Food Court - Waterfront Center, a diversified and reasonably priced food fair. June 17 - Day-1 Breakfast at the hotel, a well-stocked and quality buffet this time ... We meet for our city tour our local guide, knowledgeable... and installed on the outskirts of Vancouver ... In the city center a lot of construction of business towers and condos, which seems to cost a lot ... I am pleased withthe architectural beauty of these buildings, neighboring older ones. Stopping at Stanley Park, well laid out and quite busy, there are some totems to see. Stop at Granville Island, there is also a lack of time, but I could still see the famous floating houses. After the city tour, free time for quiet walks, a little shopping, etc. It crawls from everywhere despite the weather not so clement. Then we think and anticipate our embarkment the next day... June 18th - Day 1 - Embarkation. Heavy breakfast at the hotel, bus to the cruise terminal ... Cloudy with showers. You may be on a Sunday, but there is an important traffic, since at the port there are several ships to fill ... But hey, finally it's embarkation. In the process at the terminal we go through the US customs. Once on board, little sparkling wine, and with the Today "Early Edition" in hand, the group disperses to go on each own and for a quick lunch ... This time, my experience makes me avoid the Oceanview Café, too busy, we go to the Spa Café, adjacent to the indoor pool, for a good healthy lunch, it's very small but there is hardly anyone! A short reconnaissance tour of the ship, it reminds us of the Constellation that we sailed 6 years ago, and despite the renovations, we noticed everywhere several elements betraying its 16 years of age. A little later we go to see if our cabin is ready (balcony cat 2B, bridge 8); smaller than on Solstice class ships, there are also signs of wear, including on furniture and especially in the bathroom. The small shower has a curtain, the caulking is stained with several blackish molds, the grout of the ceramic looks dirty and I will learn later from our stateroom steward that it had been redone with epoxy grout (tiles were obviously not cleaned rapidly) ... There is a clothesline in the shower, it's quite weird to see this... After having changed clothing, we go to the Muster Drill scheduled at 15:30, then to the bridge 11 to attend the departure at 16:30 .... Despite the sullen weather, feverishness is palpable. Unlike the majority of the group, my wife and I chose the 'Select Dining' so we could go for supper at our leisure between 5.30pm and 9:00pm (same schedule for the entire cruise). Even if we were invited to book, without reservation, between 5.30pm and 6pm, we never waited more than 2-3 minutes ... While there was often a good line on the side with reservation. Celebrity Showtime: Lou Gazzara, versatile vocalist, a beautiful repertoire and a great presence on stage. June 19 - Day 2 - At Sea (Inside Passage) It's not complicated, we did not see much of the famous inside passage, given the weather (low clouds, rain, etc). On the other hand, there was the conference "Beyond the Podium - MickeyLive", Mickey being a great lecturer, knowledgeable and visibly at ease with audiovisual technology. The rest of the day, nothing special. Celebrity Showtime - Boogie Wonderland, a musical revue focusing on the 70s. Quite good. Tonight we set watches 1 hour back.. June 20th - Day 3 - Sitka AK Arrival at 10:00 am, cloudy weather but it will not rain much, eventually. Celebrity Excursion (SI14), which combines the historical and cultural aspects of the city (historical park, Tlingit culture, Naa Kahidi dance) and a visit to the Raptor center. Interesting but the schedule was a bit tight, we had to shorten the visit to some places (eg, since the dance show was good but redundant, it could have been shorter). Tonight, no show for us: a certain Bengt Washburn, standup comedy ... No interest for us.. June 21 - Day 4 - Hubbard Glacier (navigation) Exceptionally we were given access to the front of the ship (level bridge 6) to admire the landscape, the view is different from what we have decks 11 or 12. Outdoor temperature about 8-9 Celcius degrees. I must say that I felt "at the end of the world" ... I imagine that those who have already cruised in Antarctica may think I am impressionable ... We were disappointed that the ship had not approached the glacier, - was there a good reason? And the dull weather did not help for taking good quality pictures. Celebrity Showtime: «Star Factory», lively, beautiful musical and acrobatic performances, beautiful costumes, etc. June 22 - Day 5 - Juneau AK Excursion Celebrity (JU33): Basically, the visit of the Mendenhall Glacier and its visitor Center, views of the surroundings with beautiful photo opportunities and interesting little film where I learned about the glaciers; then we go to the "Gold Creek Salmon Bake" for a picnic buffet in a nice environment to savor wood fire grilled wild Alaskan salmon, a delight! (There is also grilled chicken). In accompaniment, various salads, potatoes, etc, and delicious "Chilkoot" beans! Chansonnier on site for musical atmosphere. A beautiful outing. Our travel guide invited us to have a drink at the "Red Dog Saloon" (with floors covered with a good layer of sawdust, a tradition... Celebrity Showtime with Sean O'Shea, singer and talented impersonator, with energy and humor. June 23rd - Day 6 - Ketchikan AK Last of our 3 stops, arrived at 2:00PM, the small town is friendly and we can explore a good part by foot without problem. Excursion Celebrity (KE61): guided tour of historical sites including a park of totems, and lumberjack show. Celebrity Showtime: "Duo Destiny", Gonçalo and Kinga, a couple of acrobats frankly surprising. Tonight we set watches 1 hour forward. June 24 - Day 7 - At Sea (Inside Passage) This time the weather is on our side, we can observe the landscape and the temperature rises quickly, about 25 Celsius degrees (it will have made more than 28 degrees in Vancouver). Swimming and sunbathing for many passengers ... Celebrity Showtime: iBroadway, a colorful and typically American style show of recent and older hits. We do not put our luggage in the corridor tonight, we'll leave carrying them tomorrow morning. June 25 - Disembarkation The process is going well, both on board and in port. At the airport it's going bad, at the AC check-in counter it is very long for lack of open desks... Vancouver-Montreal flight without problem. Back home! Conclusion: although I have always appreciated Celebrity, we see that cuts have still been made. We still eat well but it is not the same ... For example, one lunchtime, exceptionally we went to the dining room and my dish really was not the way we could get of Celebrity (ground meat containing "crunchy", badly cooked peas and dubious appearance ...) I mentioned my disappointment to the waiter, who by his reply let me believe that I was not the only one to have told him. As far as the Oceanview Café is concerned, I prefer the island arrangement on Solstice class ships. On this itinerary there were many Asians and Indians on board, and every day, this is normal, a large part of the counters offered dishes from their countries ... While on the other hand other counters lacked variety. We have nothing against exotic foods but not every day ... The Infinity is a comfortable but dated vessel, the staff is benevolent but less visible, except during marketing operations, obviously ... It becomes harassing crew members trying to sell drinks or dining packages, etc. .... By the way, there is now only one stateroom steward, no more assistant. I also noticed a reduction in the Captain's Club benefits .... Now it's enough to make us ogle on other companies. Finally, depending on the circumstances, a group travel may prove to be interesting and advantageous; I think this time it was and we liked it... But the ship is disappointing. Read Less
2 Helpful Votes
Sail Date: May 2017
We go on Celebrity again and again. Obviously, we like this line. Embarkation: It went pretty smoothly for us. We live in the San Diego area and that was the embarkation point. So we arrived by train (a 40 minute trip), got off ... Read More
We go on Celebrity again and again. Obviously, we like this line. Embarkation: It went pretty smoothly for us. We live in the San Diego area and that was the embarkation point. So we arrived by train (a 40 minute trip), got off downtown, walked across the street to the cruise port and we were there. Very easy (and inexpensive). There were the usual serpentine lines but it was not terribly objectionable. About 30-45 minutes to get on board. We were booked as Concierge Class so there was lunch on embarkation day in the main dining room. There were maybe 3-4 entrees from which to select. Really quite good and I was thrilled to be able to escape the chaos that is always at the buffet in the Ocean View Cafe--the latter is just not my style. Debarkation: Easy and smooth. Vancouver was the debarkation point. We got off, walked a couple of blocks to the Canada Line Sky Train, and for a couple of bucks arrived at the airport. Much better than the cruise line bus but only for those who are willing to carry their own bags and be willing to navigate the streets and terminal on their own. Ship: The ship has three specialty restaurants (unless you are suite or Aqua Class). However, the Sushi on Five does not serve what I eat so one more would be perfect. They actually have room to put one at the Wine Cellar as a lot of that space seems to go unused. Service: Service was very good to great in most places on the ship. All the crew were extremely friendly. Our cabin steward, Elmer, was absolutely outstanding. Was it because of the $5 I gave him upon meeting him with a promise of another $5 when we debarked? Who knows. But he was great. Herve in Qusine is an absolute kick (I won't spoil the surprise for you but he was entertaining as all get out.) Jovel, the Maitre'd at Tuscan Grill simply could not do enough for us as is true of all of the staff there. And if you talk to these guys as people, many of them are very interesting. Food & Wine: My wife and I are wine and foodie people and their specialty restaurants hit our goals. We attended the Chef's Dinner (3rd time we have done this)---great and memorable experience. We, along with some good friends traveling with us, were joined by two ship's officers. That was it, just the 6 of us. Dinner in the private dining room of Tuscan Grill. Pleasant conversation with the officers including a lot of behind the scenes information. Dinner was outstanding. Wine flowed freely and it was not the cheap stuff. We did Tuscan Grill twice (first night and deep into the cruise) and Qsine one time. And because we signed up for the chef's dinner upon boarding the first day,Tuscan Grill took very special care of us when we were there. We enjoyed all three of those dinners immensely. The main dining room was really poor the second night (many of the entrees were overcooked) but got better each night that we ate there after that. But even on that second night the appetizers were very good. We were on the any time dining plan. I'm not sure I would do that again as I like having a waiter/ass't waiter who knows what I want, etc. With any time dining, some of the wait staff was less attentive/quick than I would like. If that occurred with the 1st or 2nd seating I would say something to the supervisor and expect that the situation would improve. Beverage & Wine Package: We both had this package as one of our perks. I wasn't sure it was going to be a better deal than the $150/person OBC offer. It was and I appreciated the fact that I didn't have to sign for each drink and hear (in my head) the cash register going off. Further, Celebrity had just changed their policy so with the classic package if you ordered a drink over the limit ($9 I think) you only paid the difference, not the entire tab. This is a much fairer approach. Internet experience: It is definitely better than the old system which tended to move like molasses at times. They advertise you can use this for business web conferences and VOIP calls. Maybe at times but not at the times I tried. If a lot of people on the ship are on the internet at the same time then things slow down to too slow for conferences and VOIP. And since you don't know when that will be you can't schedule a web conference. So that was a disappointment. Internet Options: We called before sailing and were told only option was unlimited at approx $200. On board there was, as I recall, a one hour, one day, 100 minutes, and unlimited options. Although the unlimited is expensive, and they do push that option, I'd still go for that as with the others you have to remember to log out or the time just keeps running. Internet Hook Up: My laptop couldn't find the log in page. The web browser just couldn't find it. ILounge guru could not resolve the problem. Unfortunately I allowed him to tweak and change some of my computer settings as he tried to get the laptop to navigate to the log in page; that was a mistake as it significantly disabled my laptop for a while until I was able to back out his changes. We did get credit for half the unlimited charge. Easy solution: log in on phone and create hot spot for laptop. If they want to charge you for two devices, get special dispensation since the laptop won't hook up. Wish I had thought of that then rather than a day later. Ports/Excursions: We rarely take the ship excursions, preferring to plan things for ourselves. I often put together walking tours of the ports we are in along with restaurants for us to stop for lunch. All of the ports were very enjoyable except Nanaimo. There is just nothing I can find to do there. In our pre-cruise planning we just decided to treat it as a "sea day," although we did get off for about an hour just to walk around. This is the second Pacific Coastal Cruise I have taken (both on Celebrity) and I would do it again. Read Less
9 Helpful Votes
Sail Date: May 2017
Celebrity Infinity May 2017 Background- Total of about 35 cruises, ~30 with Celebrity, last few were all on Solstice class ships. Route-We started in San Diego and moved up the coast ending in Vancouver, 7 stops in 11 nights, also ... Read More
Celebrity Infinity May 2017 Background- Total of about 35 cruises, ~30 with Celebrity, last few were all on Solstice class ships. Route-We started in San Diego and moved up the coast ending in Vancouver, 7 stops in 11 nights, also doing an overnight in San Francisco, each city stunning in its own right. They couldn’t have picked a better itinerary, and we were only touched by rain one time in our journey which lasted about an hour, luckily that was on a sea day, so it affected nothing other than missing an hour in a lounge chair Boarding Boarding in San Diego was hectic. Two ships Infinity and Disney Magic) were boarding the same day and port didn’t seem well equipped to handle more than one. Once we made it past the security screening all was fine and smooth but did take about 1-2 hours to get to that point. We purposely arrived later in the day to avoid crowds (boarding started about 11, we arrived at 2), but still chaotic. 6/10 (but Celebrity’s portion 9/10) Cabin I initially booked a C3 for this voyage bit a few weeks before a Suite Guarantee became available for a nominal $600 so I grabbed it since it also included the 4 perks, so I ended up in an S2 on deck 6. The room was nicely maintained and updated (Infinity was refurbished in 2011), and carpets were changed again 2 years ago. The Sky suites are a bit smaller on the Millenium class that the Solstice class (250 vs 300ft2), but plenty of room for two people. Small balcony as well with a few chairs was great. Only negative I found with the suite was the combination bathtup/showers limited height. If you are tall it’s a bit awkward, as is just climbing in the high wall of the tub. Heard a few people that had sky and Celebrity suites complain unless you are tall it’s hard to climb into the tub/shower. Plenty of closet space, drawers and storage, so much so that I only used about ½ of it. Did like the little touches, the plush bath towels, great sheets, and that the room attendant and butler introduced themselves the first day. Cabin service was excellent. Never used the room service, but cabin was serviced twice a day and butler checked in 3x a day, and canapes delivered daily at about 4PM 9/10 Excursions Took two of the ships excursions and good ROI (return on investment on both). We visited the Reagan library in Santa Barbara and whale watching in Victoria. The tendering operation was a bit frustrating for some as we tendered in two ports, and some were getting antsy about the lines, but I think that’s just a part of cruising. Always amazed how crabby some people get over little things beyond their control. I do wish they would re-write the explanations on excursions details though. It just seems like every excursions details include two much flowery generic prose that could be found in a tourist publication and not really any nuts and bolts detail of nuts & bolts of the tour (how much time will we spend on bus, what places are we visiting, are we going to be sidetracked to a pottery place to try and sell us trinkets?). I wish it was more of a bulleted time line of what, where, when and how long. 7/10 Food & Dining Main Trellis Dining Room-Didn’t try it Sushi on 5-Didn’t try it Blu- Tried it once enjoyed it-Seemed to me to be a mini-me version of the MDR with smaller portions and a few different selections, nicer more intimate atmosphere than MDR. 7/10 Luminae-We dined the majority of our meals here. Can’t say any negatives about it. Truly a 100% positive experience. Service OUTSTANDING, by the second day everyone on staff knows your name and has the atmosphere of a place you’ve been dining out for decades. Food well prepared, original, seasoned and cooked to order. Their recommendations were generally spot on. The menu consisted of about 4 or 5 appetizer/soup/salad dishes and about the same in main courses. You could also order off the MDR menu if something didn’t catch your eye, but most meals I found the Luminae selection to be the better quality choice. Not even once did I find myself waiting for service, a course, or a table. Efficient, friendly and great attention is given to everything. Only open on sea days for lunch which makes sense, since when they have tried to keep it open every day (on past cruises), as it sits empty unless it’s a sea day. 10/10 Qsine-It’s a fun playful experience and you always end up with a lot more food than you can ever imagine. My only negative is that since you use the Ipads to select your dishes, would it be two difficult to have them connected to the waiter? It just seems silly that put all these inputs into a computer and ultimately the waiter comes and writes them down on a slip of paper. Bravo to Qsine for the way they handle vegan/vegetarian dishes. One person in our party, preferred vegan/vegetarian, and for just about every dish we ordered that contained meat or seafood, he offered our friend a meat/dairy/etc/etc/etc free version of the same or similar items. Truly astounded me on how the waiter kept track of the ultimately 20+ or so different dishes that he bought the three of us. 8/10 Tuscan Grille-It was awesome, had dinner one night with Captain and 8 other guests, and last night dined with the Hotel Director and three friends, and it was fabulous. I savored every bite of every dish. Filet Mignon was fantastic (as for the brown mushroom sauce for it), the plate on Antipasto (prosciutto, sopressata, salami and cheeses was heavenly). Again in Tuscan my one friend’s dietary requests were adjusted to give him alternates to the meat heavy menu. The establishment itself has a great ambience, nice old world Italian steak house design. Service was attentive but not overbearing. Like Luminae it’s a great restaurant to have a conversation in. Tables and seating are set up so you’re not having to raise your voice to speak at someone at the other end. 10/10 Oceanview Grill- Ate their twice for breakfast and a few times for lunch It’s hit or miss. I like the salads, fresh fruit and ice cream. Pizza’s are limp right out of the oven rather than crisp (I’m used to New York pizza which the Gold standard), a few of the dishes were good, but nothing really memorable. They do a great job of bussing tables, and making sure people aren’t waiting for tables. 8/10 Bars & Lounges-Great smiling faces at them all. Most of the cruise critic events were held at the Constellation Lounge on deck 11. Especially though that Istavan from Hungary was fantastic. Superb fun bartending group overall. Erik and Dian fantastic at Michaels club. Didn’t spend much time at sunset or martini bar though, so hard to give you good feedback on those. 9/10 Entertainment Was fun that they did the silent disco a few times, I think it’s a slam dunk win even if you don’t participate, and just watch the fun. Alejandro did a good job, and the activities team really seemed to enjoy getting people involved in everything from bingo, to trivia, to mock game shows. Always enjoy the Celebrity dancers and singers, the material is usually dated, but their vigor and enthusiasm makes it fun to watch. Liked some of the guest performers, magician was funny, and always fun when you see them tailor their act to audience a bit, and make it interactive. 7/10 Spa Tried an 80 minute massage, it was OK. They always try for the upsell though. 80 minute massage DISCOUNTED rate was ~$200, then if you want hot stones during it, that’s ~$30 more. I’m a massage junkie at home, and this was pretty good but not very good 6/10 Crew In a word-OUTSTANDING. Captain Berdos and Hotel Director(HD) Bosco Pires work together like a well oiled machine. Their personalities are similar and I think so is their work ethic, excellence performance. I can’t say enough good things about them and their management style. Rest of the department heads outstanding as well. The housekeeping manager, the F&B director, guest relations manager, restaurant managers all go out of their way to keep passengers happy. Kirsty the Captains club host also spectacular as was the event coordinator. The excellence of the senior managers rolls down to the staff which seems totally engaged in guest satisfaction. The senior staff attended every event that we had from Captains Club to CC, to informal gatherings, and were always asking what they can do to make things better. Great sign of an engaged group of men and women. One of the stories I heard from the HD I thought was surprising. He told me he found being a HD on a Millenium class ship more challenging then on a Solstice class ship. I would of though since Solstice having more dining venues, more passengers, more lounges and staterooms it would be tougher. He went on to eloquently explain that because the Solstice class ships have all the “bells and whistles” (my words not his, his explanation was much more poetic), it makes it easier from a guest relations standpoint. The older ships it takes some extra marketing and extra effort to make them a competitor, and he enjoys that extra challenge of showing any product he is currently serving aboard. Really enjoyed our talks as much as the meals. 10/10 Overall-I’d give the cruise 5 stars. Any minor things I pointed out were minor in comparison to all the great things that the team onboard does to keep you happy. You know it’s been an excellent cruise when you’re two biggest complaints were that Voicemail in my room didn’t work Internet was slow I already have my next voyage booked on Infinity for February of 2018, so see I put my money where my mouth is I’ll end the review with this story the Captain read on the public address system the last day, it’s called “Why I want to be a Captain” and was written by an 10 year old British boy. “I want to be a captain when I grow up because it’s a cool job that is easy to do. Captains don’t have to go to school such a long time. They only need to learn figures so they can read instruments. I think they also have to able to read maps so they don’t get lost when they sail. Captains have to be brave so they don’t get scared when it’s so foggy they can’t see and when the propeller falls off they have to know what to do about it. Captains must have eyes that can see through the clouds and they mustn’t be afraid of thunder and lightning which they have closer to them than we have. The captain’s wages is another thing I like. They earn more money than they can spend. That’s because most people think it’s dangerous to driver a boat, except captains, because they know how easy it is. There’s not much I don’t like, except that girls like captains. All girls want to marry a captain, so captains are always having to chase them away to get some peace… I hope I don’t get seasick, because if I get seasick I can’t be a captain and I’ll have to start working.” Read Less
1 Helpful Vote
Sail Date: April 2017
Chosen for the itinerary Panama Canal.ship was clean and comfortable, cabin was adequate size kept clean by fevon who was pleasant and unobtrusive.Service in trellis restaurant excellent sommelier vergie was excellent, food was ok cannot ... Read More
Chosen for the itinerary Panama Canal.ship was clean and comfortable, cabin was adequate size kept clean by fevon who was pleasant and unobtrusive.Service in trellis restaurant excellent sommelier vergie was excellent, food was ok cannot say it was outstanding it wasn't, very small portions which was ok because plenty of food in ocean view if needed. The food here was a lot of stews and curries ,gets very busy at lunch time, I am sure the speciality restaurants were better although we never tried them. Overall you could not go hungry but some of the food not the best. I had the upgraded drinks package which to me is worthwhile some nice wines available. The entertainment was good and bad, loved the production shows and infinity dancers and singers, the artistes at various bars not very good did not like any of them either poor choice of songs poor voices or just dreary. Liked the silent discothat was good fun.good narration going through Canal . Not the three tenors really funny. Did not go on any celebrity excursions, but one organised by another guest which was excellent , in punta arenas. Easy enough to get mini bus in Puerto Vallarta to walk the malecon which was very interesting and pretty. Read Less
5 Helpful Votes
Sail Date: April 2017
WE wanted a full transverse of the canal and had had excellent prior experiences on three Celebrity cruise ships. While the ship's personnel did everything they could to make us happy, the ship itself was, in the apt words of a fellow ... Read More
WE wanted a full transverse of the canal and had had excellent prior experiences on three Celebrity cruise ships. While the ship's personnel did everything they could to make us happy, the ship itself was, in the apt words of a fellow dinner guest, "a little bit tired". And overcrowded, or so it seemed at every breakfast and lunch, and while attempting to find deck chairs in the pool and other relaxation areas. Other things we noticed which did not reflect what we expected from a Celebrity liner included ripped bed sheets, horrible cheap-motel pillows, flaking paint on railings, and ceiling leaks in public areas. Our stateroom A/C sounded like a jet during take off until we requested and (promptly) received a repair. While we enjoyed our evening meals, the service was a bit slow and sketchy. Long waits at Blu, a restaurant for Aqua Class passengers, were the norm. Perhaps most upsetting was the quality of food served in the Oceanview Cafe (the cafeteria-style facility used for breakfast and lunch by most passengers). Things like pancakes and waffles were limp and tasteless. Meats and vegetables were warm at best. My wife and I both had some rather extreme bouts of intestinal problems after dining there and feel that the culprit was the humid conditions which may have affected the food that sat out for long periods. Doors to the restaurant were constantly swinging ope allowing humid air to disrupt the air conditioning within. A few positives: There were several fine lectures given during the course of the cruise, particularly regarding the Panama Canal. We felt very well prepared on the day we went through it. The cast of musical entertainers (making their last appearances following six months on board) was talented and enthusiastic. A wide range of activities were offered, which mattered on a cruise that featured eight days at sea. The shore excursions - while quite expensive, were generally well-organized and entertaining. The guides (mostly) had good command of English and were knowledgeable about their home areas. We especially enjoyed a trip to Antigua, Guatemala, a charming UNESCO heritage site. I should mention that the average age of the passengers was way up there. I'm 68 and am pretty sure that I was below the average age. Many guests were using wheelchairs, scooters, and walkers. This was inspiring to see in that it showed a desire not to be limited by aging or disabilities, but if you're looking for a younger, active crowd, you wouldn't have found it here. Overall, we had a good time. We met several delightful people (taking advantage of open-seating rather than sitting with the same folks night after night) and saw a part of the hemisphere that we hadn't before. I stand by Celebrity as a quality company but, again, must state that the Infinity falls short compared to some of their other newer vessels. Read Less
4 Helpful Votes
Sail Date: April 2017
Getting on the ship and to the room went very well. Noticed strong mildew smell and worked with staff and Concierge through various solutions. Ended up being lucky enough to switch rooms and the new is what this review is based on. ... Read More
Getting on the ship and to the room went very well. Noticed strong mildew smell and worked with staff and Concierge through various solutions. Ended up being lucky enough to switch rooms and the new is what this review is based on. Tipping: 1st time with Celebrity and the lack of tickets meant I had to carry cash with money wasting away in my account. I was told I could do an extra tip for room service at the end from my account, but that turned out to be the entire dining room staff, but they were worth it. I did discover that I could sometimes get a $0.00 bill that I could add a tip to. Service and the staff were great, but we all know a little tipping raises their spirits and they take more time to get to know your needs and wants. Isn't it about time for some IPAD type device where you can just select $1, $2 or other with a card swipe. Room Stewards: Outstanding! Dining: Very good with many choices. Service was very good and if you needed anything you just had to ask. Room Service: Pretty good, but with minor errors on the order. I like raisin bran with cold milk and 2 out of the first 3 times the milk was warm. I doubled up and kept one in the mini fridge from then on. A little unclear on quantity you will get of items when you say it is for two people (I should have called and asked). People were fantastic, but again after a great night at the Martini bar I don't like having to hunt for cash when breakfast shows up. Next time I'll request a $0.00 bill every morning I do room service. Infinity Bars: Upgraded to premium package which was great. Even better I did not need to upgrade my cabin mate! Café al Vacio - Outstanding!. Constellation Lounge and Rendez-Vous Lounge - average because it was hard to get served and twice had to ask who or where was the bartender. I gave up after two tries. Service during events in the Constellation lounge was very good. Mast Bar, Oceanview Bar and Pool Bar - Excellent! I did not try the Casino Bar or Cellar Masters. If you want a drink to a show you had better get there early or bring your own as they don't disrupt the show by trying to serve drinks in the dark which I appreciate. Martini Bar: Clearly one of the highlights of the cruise!!! Great people, great drinks and some of the hardest working people with a huge dose of fun that I have seen in a long time. Programs and Entertainment were all very good. Being able to watch programs that we missed in the room was nice for a couple that we missed. Movies on the deck were okay, but pretty hot and muggy. I never noticed anyone serving drinks or snacks, but I only did 1.5 movies. Air Conditioning: This turned out to be a real problem. The AC barely kept up the last week of the cruise. As we got closer to the end it got even worse. People entering the 9th hall way aft would comment on how bad it was. Underneath the 10th floor buffet which was also pretty warm. Somewhat expected on 10 with the doors to the Oceanview Bar being opened and closed so many times. Coolest spot was outside right in front of the doors (just kidding, but you did get an awesome breeze). Seem like some clever engineering is needed here. I'n front of the Pizza counter which had some of the best garlic bread ever you would feel water dripping on you from the ceiling which I can only assume is related to the AC problems. Pool Grill was only open from about 11:30 to 6:00 PM, but they make a very good burger as sometimes you get off schedule with meals. None of the Excursions really appealed to us for the price. People we talked to seemed to like the ones they went on. We will be doing another Celebrity Cruise, but on a different ship. I should have been more aggressive with the room temperature. My advice is bring a Thermometer! Getting off ship was great, but customs had very long lines. I'll do Mobile Pass next time!! I hope I didn't make any factual errors, but did I mention the Martini Bar... Read Less
Sail Date: April 2017
We had a great time on this cruise. There was just the right amount of ports to sea days for us. There was plenty of time to do everything aboard the ship and since it was a smaller ship, it was easy to get seats at the shows and dinner. ... Read More
We had a great time on this cruise. There was just the right amount of ports to sea days for us. There was plenty of time to do everything aboard the ship and since it was a smaller ship, it was easy to get seats at the shows and dinner. We opted for an Aqua Class room and loved the food at Blu. We've been staying in Aqua class for a while now and will continue to do so. The ship was a nice size, a little older and a bit warn, but it was very clean and had a lot of areas to sit and relax. The spa pool in the solarium was great and we loved the outdoor movie area. The lectures on Panama Canal were very informative and the day passing through the canal was a highlight. We also enjoyed Antigua in Guatamela. We took the Antigua, Chocolate and Jade tour with the ship. We could have skipped the Chocolate shop and spent more time at the Jade museum, but I would still take the tour again. We would definitely sale on Celebrity and Infinity again. Read Less
Sail Date: April 2017
We chose this cruise to go to and through the Panama Canal and to end up in San Diego. The canal was fabulous. Passing through the locks in the old section was amazing. Visiting the new section, which is not yet open to cruise ships, ... Read More
We chose this cruise to go to and through the Panama Canal and to end up in San Diego. The canal was fabulous. Passing through the locks in the old section was amazing. Visiting the new section, which is not yet open to cruise ships, was fascinating. It was great to see and understand the differences in engineering from past to present day. The ship's staff was attentive, personable, and fun. There were many activities planned for sea days from dance lessons, games, watercolor painting, or you could go to the spa or just relax. We enjoyed most of the ports of call but wish we had more time in Puerto Vallarta and Cabo San Lucas. We did the Panama Canal tour which was extremely educational and also the self guided tour in Antigua, Guatemala. We took an inside cabin. This suited us fine, since we spent very little time in our room. Our cabin was always neat and our cabin steward was very accommodating to our needs. Also, there are many dining options on the ship. The food was good and we decided not to pay extra for any of the more upscale restaurants. Desserts were plentiful at the coffee bar, all day/night long. The entertainment was upscale and varied, with singers, comedians, a juggler, a pianist, a flautist, and reviews. We tried to see every show. Terrific!! The Infinity was just the perfect size for our needs, not too big and not too small. We had so much fun and met so many nice people. We wished we could have sailed back through the canal for our return trip, but were booked to fly home after 3 days in San Diego. Read Less
2 Helpful Votes
Sail Date: March 2017
This was a memorable cruise after completing our two week journey in Peru and Chile . My husband and I chose to discover Machu Picchu on our own prior to embarcation in Valparaiso. When we arrived at the port on embarkation day ... Read More
This was a memorable cruise after completing our two week journey in Peru and Chile . My husband and I chose to discover Machu Picchu on our own prior to embarcation in Valparaiso. When we arrived at the port on embarkation day prepared to receive our seapass with our stateroom information in aqua class we soon realized we were upgraded to a Ski Suite , we were overjoyed , surprised , elated and ready for our South American / Panama Canal crusing experience. We really enjoyed the Luminae restaurant . The portions were spot on perfect , delicious and many varieties to choose from at breakfast , lunch and dinner . We did not take advantage enough of Micheals Club , another great relaxing area to meet great people . The entertainment was very good as well . What we really enjoyed with our new friends were the Silent Disco nights . Read Less
6 Helpful Votes
Sail Date: January 2017
First time on Celebrity. We were excited to cruise Celebrity, as friends had recommended the line. Unfortunately we had no idea that the ship for this cruise would be an old ship that was built as plain as it could be. No glory what so ... Read More
First time on Celebrity. We were excited to cruise Celebrity, as friends had recommended the line. Unfortunately we had no idea that the ship for this cruise would be an old ship that was built as plain as it could be. No glory what so ever. What we didn’t like is: 1. Price paid for the cruise was very high for what we received. 2. Cabins were very small. 3. Options included as part of the cabin package did not mean anything to Celebrity as they had excuses not to comply with some of them, Eg. Priority boarding, reliable internet, use of public rooms occupied by a large private group on a daily basis. 4. Celebrity personnel in-charge were not very accommodating with the passengers and preferred to be at a distance rather than being part of the cruise. Eg. if a passenger was in need of help they would try to get you to go to someone else and the problem would not be solved. 5. Purchased a special dinning package to find that the food and service at the main restaurant Trellis was superior to the Tuscan restaurant. What we liked the best: 1. Room up keep service 2. Dining and bar service 3. Food at the Trellis and Blue. Overall I would have to read many reviews before I would consider going on another Celebrity cruise. Read Less
8 Helpful Votes
Sail Date: January 2017
My wife and I thoroughly enjoyed our 14-day cruise from Buenos Aires to Valparaiso. Our Sky Suite entitled us to eat in Luminae which we did every morning and all but one evening. In my opinion, the restaurant is almost enough reason to ... Read More
My wife and I thoroughly enjoyed our 14-day cruise from Buenos Aires to Valparaiso. Our Sky Suite entitled us to eat in Luminae which we did every morning and all but one evening. In my opinion, the restaurant is almost enough reason to pay for an upgrade to a suite! The food as well as the service wass excellent and the dinner menu changes daily--unlike the specialty restaurants.. The only negative regarding the cruise itself was the boarding process. Actually, there was no process--only disorganized chaos! Worse than encountered on previous cruises including our Celebrit cruises. Our cabin was spacious and both John, the butler, & the bus boy were at our beck and call. We thought the nightly shows were as good as any we've seen. Our ritual immediately became early show followed by dinner at Luminae. With regard to the Celebrity shore excursions we took, I thought they were only fair. There were too many people in the groups, the guides for the three we took had relatively heavy accents that were difficult to understand for Americans, and were somewhat overpriced. We fared better by arranging our own tours--smaller groups, easier to understand guides, and lesser costs--significantly in 2 of the three excursions I arranged--one of which was through the same local provider. Read Less
1 Helpful Vote
Sail Date: October 2016
this was the second time on the infinity. The ship is in good condition; contrary to reviews I anhave read about it needing a lot of repair and update. The only issue I had was with the airconditioning. The first year the ... Read More
this was the second time on the infinity. The ship is in good condition; contrary to reviews I anhave read about it needing a lot of repair and update. The only issue I had was with the airconditioning. The first year the airconditioning did not work very well at all; this year there were issues that were finally resolved so made it better. I do not like garlic or onion so the mater'd was very nice and brought me the menu the night before the next day's dinner and I chose my dinner which was brought to me very nicely prepared. I had a delicious pasta dish with sundried tomatoes and mushrooms. The lobster was delicious. The waiters were very caring and served us well. I feel all the staff work very hard while still being very attentive. I felt the shows could have been better - did not attend too many. We enjoyed having a drink while watching the ballroom dancers before dinner. The entertainment in the constellation lounge was very good. It was nice that there were two very good bands to listen too. The pool bar waiters were very friendly and always willingl to bring a drink and also fruit and sorbet to taste which was a nice new touch. Our room was well taken care of and our room stewart Richard, was very nice and worked very hard. I felt disembarkation could have been handled much better and was very disorganized. We had early walk off because of the timing of our flight - we had to wait a very long time while others got off the ship before us and we had to walk a very very long way around the ship after going through customs - I did not understand this especially while toting luggage. All in all, it was an enjoyable cruise which I was sad to see end. I think Celebrity does a great job especially with all the perks that are offered. Read Less
1 Helpful Vote
Sail Date: October 2016
Chose this cruise because of the ten day itinerary including Key West at Fantasy Fest and Aruba overnight. Celebrity Infinity being a smaller ship sounded interesting since I had not been on one in a long time and we loved it. ... Read More
Chose this cruise because of the ten day itinerary including Key West at Fantasy Fest and Aruba overnight. Celebrity Infinity being a smaller ship sounded interesting since I had not been on one in a long time and we loved it. Embarkation: Perfect....got to the port at 12 Noon. Room: 7043 balcony right adjacent to the elevators (forward) and right above us when you got off on Deck 10 was the Spa Pool area which had a "healthy" food bar with Coffee to bring back to the room. Our balcony was great had the nice high back chairs which you can lean your head back on....some balconies do not have these.....they also collapsed and you could make them go back further! Every night chocolates on our pillow...did I say EVERY night.....a lot of lines gave up doing this too! Entertainment: Wonderful we loved it all......DRevelations was the house band and they were just great. Piano player.....very nice. A couple of other groups that we also enjoyed. The comedian was right on par! Loved it all! The silent disco nights (two) in the Martini Bar was so much fun.....it really was funny watching people with headsets on dancing and singing. You had three stations and the stations were color coded so you knew who was listening to what!!!! FUN even for the watchers! Ports: Key West Fantasy Fest even during the day very interesting to see and never disappointed with KW and I live in Florda. Aruba always so beautiful and overnight took taxi to the Bugelow in Palm Beach its a bar on a pier and you can swim right there very nice .... on the ship at night they had entertainment on the dock....local dancers and music and we were able to enjoy it from the comfort of our balcony!!! Bonaire.....did not get off ship been there a few times and Curacao we did get off but we've also been there before so we just walked around and did a little gambling (as if I wasn't doing enough of that on the ship). Food: OK now this is where things did not go so well.....went to the Tuscan Grill and there were six of us....two of us had fish....the rest beef.....all that had the beef were more than satisfied and loved it; the one girl loved her snapper but I had the swordfish and it was soooooo disappointing....they served it so thin and breaded and it looked like two toast points on a plate and it had the fishiest taste which is a no no....I eat swordfish all the time and it was horrible!!!! Now by the time they replaced it with the snapper everyone was done eating, and my husband had shared his filet mignon with me so I didn't even want it. What I could not believe was that they actually charged me $45 for it .... I wrote up in a guest relations slip that had I been fine dining on shore they would of not only replaced it with another meal they would of removed entirely from my bill. The maître D send me six chocolate covered strawberries on a plate to my room and that even made me madder!!!!! Candy does not replace a fine dining meal!!!!! The main dining room food was not what we expected....who serves turkey parmesan? So there were about 4 nights we ate in the buffet which is very unusual for us, but enjoyed it very much one day they had on the carvery turkey/roast beef/pork very nice. Breakfast in the dining room was excellent and lunch buffet ... don't miss the chicken salad and they just had such a nice assortment everyday we loved it!!! Beverage Package: Day two they were out of all light beers!!!! My husband is a Bud Light man and this was a big disappointment to him. At first bartenders were giving him a hard time because he had the Classic package and the beers he wanted to drink were on the premium (bud light was on classic) so it got so that when they told him he couldn't have it it wasn't on his package he'd say then give me a Bud Light!!! Then they would give him anything he wanted. Also I called Celebrity before we got on the ship to make sure that what I drink was on the Classic package....Crown Royal.....and they told me NO it was not so I had to upgrade to the tune of $118 to go to the Premium package.....when we got on the ship found out that it was part of the classic package.....again nothing refunded, even spoke to the Assistant Beverage Manager and he said sorry he could do nothing on his end. Oh yes and in Curacao a Budweiser delivery truck came to the ship and okay we thought we had Bud......NOPE "someone" made a mistake and only Budweiser was delivered....no Bud Light!!!! Don't get me wrong I'm just letting you know these things because they came up and never had before on any other cruises and the Asst Bar Mgr told me it was because the ship had never sailed in American waters till just now......HUH I said you mean you don't have any ships sailing in American waters you can use to place correct orders??? Disembarkation: Never had this happen in Fort Lauderdale and wonder if something happened that we had to walk about 1/4 mile once we got off the ramp to the Customs Area. Other than that it was handled exceptionally well .... they made sure the ones first in line got off first on the "walk off express line".....of course there were those that tried to "skip" in front of us but after standing in line since 6 am to get off first none of us were having that!!!! Service: Excellent everywhere....nothing they would not get for you if you asked!!! Would I go again on Celebrity.....yes I would overall a very nice trip!!! Read Less
1 Helpful Vote
Sail Date: October 2016
We liked the itinerary and staying overnight in Aruba. 3rd time on Celebrity and enjoyed all.This one really the best we've been on. Overall food was excellent, service probably the best we've had, and what helps was the fact ... Read More
We liked the itinerary and staying overnight in Aruba. 3rd time on Celebrity and enjoyed all.This one really the best we've been on. Overall food was excellent, service probably the best we've had, and what helps was the fact everyone else was happy. When you have happy cruisers, everyone has a better time. The Halloween party was a hoot! Lots of costumes, great party, excellent cruise director. Damien Our wait staff exceeded our expectations. Thanks to McKoy, Heston and Komang. Saara the hostess was very accommodating, trying to get us set with the same servers every night. Did I say the food was the best we've had?? Yes, all meals in the dining room were first rate. The entertainment was over the top. The ships own show was great, got a standing ovation. They did a 70's 80's rock and roll show, excellent singing and dancing routines. The comedy magician did a great job, funny, entertaining, wish he could have preformed more nights. Wife loved the coffee shop, and kind of coffee, expresso, etc. Pool area had really no problem getting a deck chair. Embarkation was a breeze, walked right on. Want to plan next year out of San Juan. Only flaw was disembarkation, to walk off. There were just too many people wanting to walk off. Read Less
6 Helpful Votes
Sail Date: September 2016
Very nice cruise, We are seniors and have done about 48 cruises on various lines. We have done about 10 coastal cruises along the Pacific coast and have previously visited most of the ports on this cruise. Our primary reason for ... Read More
Very nice cruise, We are seniors and have done about 48 cruises on various lines. We have done about 10 coastal cruises along the Pacific coast and have previously visited most of the ports on this cruise. Our primary reason for taking this cruise was the entertainment, food, and a close to home get a way. We live about 120 miles north of San Francisco. We drove down to the bay area and stayed the night previous to our flight at the El Rancho Hotel in Millbrae. We have done this several times. When a cruise starts in San Francisco, we have the hotel shuttle take us to SFO where we get the cruise ship bus to the port in SF. On this trip, we had had a 6 AM flight to Vancouver. We were up to catch the shuttle at 4 AM. The flight was smooth and our customs check in Vancouver was also. They have a new system at the airport that allows Americans to pass through customs with a minimum of time lost. It is a BIG improvement over our last time at this airport. You just slap you passport on a screen at one of the machines, get a receipt and you are on your way. If you have any problems, there is a helper there to answer any questions. Otherwise, you wait in VERY LONG lines to get up to talk with an inspector. We were through and out the door in about 5 minutes. We expected a traffic jam at the port, because members of the British Royal Family were visiting the port area about the time we were supposed to arrive. We were pleasantly surprised when the bus sailed right through and we were dropped off at Canada Place. We did have to wait for about a half hour before boarding, but we were on the ship before noon. The cabins were not ready until 1 o’clock, so we had lunch at the lido restaurant and waited on deck until then. Cabin We had a balcony cabin located mid ship. It was a typical cabin with vanity, small couches, and king size bed. On each side of the bed was a two-drawer night strand. The light in my reading lamp was not adequate, but the one on my wife’s side was better. The balcony was small, but had two chairs and a small table that were adequate. The bath had two shelves for storage and the typically large Celebrity stall shower. Our only objection was that the life boats were directly below the balcony and blocked the view of the water below. Our cabin steward took very good care of the room. Perks We booked this cruise with a travel agent because of an email ad we received from them. It was a president’s cruise attended by the president of the travel agency and several of her employees and had some extra perks included. They turned out to be not worth the cost. Some, like the slot contest, were actually an added cost. At first it looked like a good deal, but we later found otherwise. All the cruise lines recently started to provide bonuses like drink packages and pre-paid tips as an inducement to book with them, but in reality they just added the cost of these items to the regular booking price. If you wait until a month or so before the cruise, you will probably be able to get a much better price and paying for the extras yourself will be cheaper than taking the so-called bonuses. We found that the drink package was the biggest loser as we seldom have more than one or two drinks each day. We also used the package for purchase of water, the cost of which has really gotten out of hand. However, the water and liquor in the cabin could not be charged against the package as it did not qualify. We had to buy the large water bottles at a bar and take them back to our cabin. This actually turned out for the best as the Evian water in the cabin tasted terrible. The bars had a different brand that was much better. Food Celebrity has always been known for serving good quality beef. That is still true, by the best quality cuts are not served as often as before and more stews and similar types of beef are now more prevalent in the main dining room. The food served in the lido restaurant has always been somewhat tasteless or over spiced and that has not changed. On this trip, there seemed to be a larger percentage of Asian food available and less American. The soups in this restaurant were terrible. The redeeming item was the breads. They were always good at all the restaurants. The service in both restaurants was always excellent. We did not eat at any of the specialty restaurants. Shows Celebrity shows have never been as good as Royal Caribbean shows. That seems strange as both lines are owned by the same company. Those on this cruise were just OK with very memorable. Summary, Overall, it was a good cruise with great weather and smooth seas most of the way. We had no rain at any stops and very little wind. The temperature everywhere was very comfortable. The high point of the cruise was being able to stand on the top deck of the ship in San Francisco and watch the Blue Angels put on their show during Fleet Week. We have seen them perform several time, but never had seats like this before. It was spectacular. Read Less
Sail Date: September 2016
I wanted to make a cruise along the Pacific coast and this cruise was 12 nights. Most other cruise lines were fewer nights. I don't like to go to all the effort and expense to go on a cruise for only 7-9 nights. This was my first ... Read More
I wanted to make a cruise along the Pacific coast and this cruise was 12 nights. Most other cruise lines were fewer nights. I don't like to go to all the effort and expense to go on a cruise for only 7-9 nights. This was my first Celebrity cruise, I normally cruise Holland America. I found Celebrity every bit the equal and more of HAL. One thing HAL does that Celebrity didn't, is the first day of the cruise, the crew on HAL has to serve you, even to pouring your coffee for you. HAL does this for disease reasons but Celebrity apparently, doesn't see the need to do this and I liked that you didn't have to put up with that annoying practice the first day. Also, while HAL's food is superb, I thought Celebrity's buffet and specialty restaurants had better food and selections. However, I think HAL's main dining menu is a little better. We found the entertainment aboard ship, well, highly entertaining for the most part. Finally, considering that the ship served every food imaginable, it was strange that you couldn't get a potato chip anywhere on the ship. Read Less
3 Helpful Votes
Sail Date: January 2016
Went with friends. Enjoyed a great balcony cabin on level 9. Had the classic drinks package as well. Enjoyed Cafe Bacio for fabulous tea served beautifully The shows we really good and surpass Hal or Princess hands down ... Read More
Went with friends. Enjoyed a great balcony cabin on level 9. Had the classic drinks package as well. Enjoyed Cafe Bacio for fabulous tea served beautifully The shows we really good and surpass Hal or Princess hands down Dinner in the main restaurant was very very busy but the food was very good and the service excellent Not many complaints other than not monitoring the solarium properly where children and nappy wearing babies were swimming we did complain but the pool valet never spoke to the parents. It resulted in us having to go to the desk relations team who addressed the issue immediately There was at the time an issue with sickness on the boat but Infinity took things very seriously. Removing all self service food opportunities. Sanitising us to death and removing all the books from the library! Excursions need work. They do not match the standard set on the boat. I would suggest organising your own excursions I did have a word with the cruise desk regarding this Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.3
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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