1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Infinity Review
  5. Celebrity Infinity Cruise Reviews
Sail Date: December 2018
Loved this cruise. It was delightful! to welcome the New Year (2019) at Sea. The atmosphere on board was fun and thoroughly entertaining. The only reason I gave it a four star rating, was based on the beds in our veranda family ... Read More
Loved this cruise. It was delightful! to welcome the New Year (2019) at Sea. The atmosphere on board was fun and thoroughly entertaining. The only reason I gave it a four star rating, was based on the beds in our veranda family suite. I sailed with grandchildren who were uncomfortable on the older, thin mattresses on the daybeds. The atmosphere on board was festive and I truly felt on vacation each day. Music filled the air as we strolled through the ship during the evening hours. A good variety of options were available for entertainment. I spent time in the casino which was lively and fun. I should note that while I traveled with family (3 generations) I am disabled. I use a scooter and have fairly good access throughout the ship. Staff were courteous and helpful My children enjoyed the "Snuba" experience. This entails using a raft that holds the air tanks with long hoses for the divers. They had a great time. Read Less
1 Helpful Vote
Sail Date: December 2018
I want to start this off on a positive note, not that I consider this a negative review. You can stop reading after that. The next paragraph is the most important!!!! The highlight, which we went to twice on a five night cruise, was Le ... Read More
I want to start this off on a positive note, not that I consider this a negative review. You can stop reading after that. The next paragraph is the most important!!!! The highlight, which we went to twice on a five night cruise, was Le Petit Chef. THAT was something else. I think the price is a bit high, but we still went back a second time. I have no idea where you would find this experience other than here! I booked this 2 years ago to take my 92 YO Mom on a cruise. She had a companion who helped her a lot. The interior spaces are fine, but the exterior need scraping and painting. I understand they did an "upgrade" but I only saw Celebrity "normal". I think most of the improvements went into the high end suites (we were in a S2) and common areas that need their normal carpet change etc. They certainly didn't do much to the superstructure. I was disappointed in the buffet offerings and quite frankly, after all this time, the Luminae menu needs help. X needs to check the demographics, I believe that they will find many of the Suite guests are repeaters. We need a more variety because even though the MDR is offered, that is getting pretty lame too. No more JVS meatballs etc. Still, James, our waiter would give me meat sauce from the MDR on the Oriechetta served in Luminae. THAT is the level of service in suites! You get what you pay for. Mom was in a wheel chair and the staff went out of their way to have patience while she slowly went from wheel chair to a table chair. Several people asked about taking the elderly, X will help all they can. We rent a scooter, we have had them successfully before, but this one was a bit too peppy. It scared her so she wouldn't use so we pushed her. We used the Airport transfers. The bus staff would not help her, they left it to the companion. Please note, this was a family friend, not a service person. They dropped them off at American instead of Southwest. Read Less
1 Helpful Vote
Sail Date: March 2018
It was a great way to get home from Chile! Certainly better than flying. Smile! We were Aqua class, which enabled the use of the BLU restaurant. We certainly enjoyed that restaurant, not only for the selection of food, but the quiet ... Read More
It was a great way to get home from Chile! Certainly better than flying. Smile! We were Aqua class, which enabled the use of the BLU restaurant. We certainly enjoyed that restaurant, not only for the selection of food, but the quiet atmosphere. The team serving us, led by Marcel, deserves recognition for extra ordinary fine service. If traveling on Infinity, we would select Aqua Class again. The ports of call are interesting in that they served areas that we would have overlooked, like Arica and Pisco. We were not impressed with Manta. Lima and Panama Canal are obvious stops. The ship went into dry dock after our cruise for a much needed facelift. They were having engine problems that needed attention. As an Elite status Travelor, they offer a complimentary happy hour from 5-7 pm each night. Unfortunately, there were over a third of the guests who enjoyed that status, and the Constellation lounge simply could not hold us all. They elected to give us redeemable tickets for three drinks a night in any lounge, which was a very good solution. That allowed us to join our non elite guests traveling with us. Thank You Celebrity. The only misstep was a time zone change BEFORE arriving in Grand Cayman, putting the ship on the wrong time zone in Grand Cayman. This led to much confusion for both the guests as well as tour operators. Read Less
3 Helpful Votes
Sail Date: September 2017
I'm a Celebrity fan and chose this ship due to the itinerary, size and the views! The crew was awesome, friendly and very fun. The bartenders were somewhat slow and the ship definitely needs to add more, especially during the events ... Read More
I'm a Celebrity fan and chose this ship due to the itinerary, size and the views! The crew was awesome, friendly and very fun. The bartenders were somewhat slow and the ship definitely needs to add more, especially during the events in the Constellation lounge. It was ridiculous how long it took to get a drink. And several were in slow motion all the time. Very frustrating, and yet the Martini Bar Bartenders were amazing and plentiful! They made it so fun to watch their antics, playing and interacting with customers. Our room was great. We did balcony and were very happy with the size and space to put everything. We had a wonderful cabin steward. The evening entertainment was a nice variety. The comedians were awesome, the aerialists were amazing and the singers were really good. We enjoyed the Entertainment Cruise Director Luigi! And we really enjoyed the other entertainment director - Nacho! However, his assistant Jeanna was so LOUD and obnoxious. She is way over the top and we left several events because she yells into the microphone and we didn't want to listen to her. Our only real disappointment was the food. The Ocean view cafe lacked flavor, options, and creativity for breakfast and lunch. The 2nd row of food was unreachable due to the shields. It really needs to be redesigned. The food had no flavor. No one in our group was happy with any of the options there. Very disappointing. We ate in the dining room every night and it was hit and miss. Some nights were really good with options and others were disappointing as well. We've had such great food on previous cruises and this was definitely not something to be excited about. Overall, we enjoyed the cruise and especially the staff.... Read Less
6 Helpful Votes
Sail Date: August 2017
It was a great cruise. All of the staff were very friendly and helpful. To highlight a few.. Ananda and Baburao were fantastic every night at the trellis restaurant. We loved having them as our servers. Also, Derrek was the gentleman that ... Read More
It was a great cruise. All of the staff were very friendly and helpful. To highlight a few.. Ananda and Baburao were fantastic every night at the trellis restaurant. We loved having them as our servers. Also, Derrek was the gentleman that took care of our rooms and he did a wonderful job and was also very kind and helpful. Finally, the Brian James band was absolutely fantastic. We loved listening to them every night. They were very kind, personable and great musicians. The amount of songs they knew was astounding and they did an excellent job of interacting with the people watching. Also I really appreciated the variety of music they played. Wll done Bryan James Band! Also, it is important to note that Aliandero was very funny and we enjoyed him acting as the host for the week! Thank you very much everyone it was a very pleasant experience. Read Less
15 Helpful Votes
Sail Date: June 2017
We went on this cruise with 20 family members for a 50th anniversary. As soon as we boarded we were constantly harassed by crew members trying to sell something. This was our 3rd cruise (first and last on Celebrity). The first 2 days ... Read More
We went on this cruise with 20 family members for a 50th anniversary. As soon as we boarded we were constantly harassed by crew members trying to sell something. This was our 3rd cruise (first and last on Celebrity). The first 2 days were the worse with hard sell pushes for drink/spa/dinning packages. After that we only saw the sell pitch when going to meals or watching their TV. The ship was dated, meals were average, we ate in the dinning room with our family for 3 nights, buffet the others and the last night in Qfine (it was amazing, but was also $45 extra). We sampled all the deserts and while they looked great, it was hit and miss, some not eatable, some good. The entertainment was good, but unless you were a big gambler or drinker, not allot else to do on the ship. We did 2 events planned on the ship. Pools, sauna and hot tubs were ok, but crowded. Allot of extra fees for spa equipment, classes, etc. My wife is hearing impaired and for some reason they have disabled the Closed Caption on their TVs. We went to customer service and asked about it, and they claimed their satellite didn't provide closed caption even on the major network channels. All over the ship there were signs for hearing impaired devices. When we asked at the customer service desk within 10 feet of one of these signs they were clueless. Most of the staff seemed to speak English but not understand the language. We finally got help in the theater with the hearing device. Made performances much better for my wife. We did 8 shore excursions, 7 were good. Zipline was great. We never saw bad weather, but the ship was constantly rocking. On our first Disney cruise we saw 20 foot waves and the boat never moved. When we were in port, I went to the "wave pool" and asked one of the crew to turn on the waves, he said we don't have a wave machine, it is just produced by nature :) It wasn't bad that it made you sick, but it was noticeable, I wonder how the ship would be in more than 3 foot waves. Read Less
8 Helpful Votes
Sail Date: May 2017
This cruise catered to the retired folks so if you are retired and enjoy oldies music and a slower pace this cruise is for you!! My husband and I are in our early 40's and we took this cruise to celebrate our 20th wedding ... Read More
This cruise catered to the retired folks so if you are retired and enjoy oldies music and a slower pace this cruise is for you!! My husband and I are in our early 40's and we took this cruise to celebrate our 20th wedding anniversary. We have done several other cruises and this one ranks near the bottom of our list. Felt very "nickeled and dimed" - everything extra came at a cost (ie. no iron in the room so had to pay for service to get clothes ironed, many of the classes they offered came at a cost). This was definitely unlike our previous cruise experiences. Entertainment was lacking in our opinion. Not enough variety in their shows and nothing to do in the evenings - lots of down time. The dancers/singers were terrible! Only two out of the 6 singers could actually sing! Our stateroom bathroom shower had a lot of mold and entire bathroom smelled badly (see attached pictures). The room steward did the best he could to help with the smell but we had to keep the bathroom door open at all times. My husband loves seafood and we avoided it the entire cruise because the fish tasted very fishy the couple of times we tried it. The food was otherwise good but not excellent. Had issue with getting an issue resolved at Guest Relations. We were supposed to get a refund on something and were told that it would be taken care of. Nobody got back to us. We went back to Guest Relations three different times and it took 4 days to get the issue resolved. When we insisted on speaking with the manager the issue was resolved in a few minutes! Overall, for the price we paid the overall quality of the cruise was definitely lacking!!! Read Less
2 Helpful Votes
Sail Date: October 2016
We always cruise Celebrity .We like the ambiance of Celebrity cruises. Our preference was the smaller ships like the Century. Too bad they did away with that class for the bigger, BIGGER ships. The infinity is a good ship. Just not the ... Read More
We always cruise Celebrity .We like the ambiance of Celebrity cruises. Our preference was the smaller ships like the Century. Too bad they did away with that class for the bigger, BIGGER ships. The infinity is a good ship. Just not the best for me. I use a scooter. If I didn't have my limitations I would sail on Infinity again. Infinity is an older ship. It doesn't have the accessible features some of the newer ships have. If you have limitations, my advice is try the newer ships. With the newer accessible cabins, you put your SeaPass card in the slot. The door opens automatically. The public restrooms and other doors have a push button to open the doors. Infinity doesn't have these. I didn't realize this before we booked the cruise. While we enjoyed the cruise immensely as always, I would have chosen a different Celebrity ship. One better suited to my needs. Just make sure you do your homework when booking a cruise. You'll find different things on different ships. Choose what is most important and go from there. We love them so much we already have another cruise booked with Celebrity. Read Less
1 Helpful Vote
Sail Date: September 2016
The infinity nice ship but not for DIsabled. I use a small travel scooter and am unable to walk. The ship was very difficult to manoeuvre as the metal brackets on the floor were all high resulting in my scooter getting hung up many times ... Read More
The infinity nice ship but not for DIsabled. I use a small travel scooter and am unable to walk. The ship was very difficult to manoeuvre as the metal brackets on the floor were all high resulting in my scooter getting hung up many times and having to find someone to assist me. Only top floors had automatic doors so had to find assistance to go out all other doors and then you were stuck outside until someone came along. ALL public washrooms had no auto doors resulting in haven't to find someone to let me in and out. Phones for problems in hallways too high to be reached by wheelchair bound. Accessible Stateroom was excellent and found out after a fall there was an alarm pull no one had informed me of. When I fell I was left on the floor with no assistance till management arrived. The nurse that attended me told me I would have to get off ship as I was injured and travelling alone, subject to the doctor. Thankfully dr disagreed but still frightening me unnecessarily. I was confined to my room as I had the flu resulting in loosing two days of cruise.my food was brought in but no call checking on me whatsoever If you have a mobility disability do not take this ship as it will be a frustrating experience. It's time for celebrity to fix these issues or inform disabled people Read Less
8 Helpful Votes
Sail Date: April 2016
This was only our second cruise and both with Celebrity. We just loved everything about it, from the shows, entertainment, activities, dining, comfort, staff, shopping etc. We cannot say enough about the staff right throughout the ship. ... Read More
This was only our second cruise and both with Celebrity. We just loved everything about it, from the shows, entertainment, activities, dining, comfort, staff, shopping etc. We cannot say enough about the staff right throughout the ship. Every one of them makes you feel welcome. This trip and our last (Alaska) is more for adults than children and this time as the last, there were very few children onboard. The entertainment and activities are mostly geared toward middle age and up but the muted disco nights at Martini Bar was good for anyone aged teenager and up, as were the disco nights in the Constellation. There are activities available for children too but to be honest, I'd be bored if I was an active kid on a cruise such as this. Obviously babies and toddlers wouldn't know the difference though. Captain Berdos was wonderful, personable and humorous and all his staff were fantastic, from officer status through to cleaning staff. Every one you passed acknowledged and greeted you with a smile. Our stateroom attendants Bartholome and Frank were fantastic - nothing was too much trouble. On both our Celebrity cruises, we witnessed constant cleaning and hand sanitising which ensures the safety and health of the guests. One lovely guy was constantly cleaning stairway railings and greeted everyone with a smile. Choice of dining was fantastic and every dish we had was fresh, tasty and served at the correct temperature. The buffet dining was excellent and they have a whole crew of cleaners to completely scrub every item before the next meal is put out. We renewed our marriage vows with the captain and the events coordinator Adriana was superb. She arranged everything so that we had a wonderful memory to take away. All the staff seem to be hand picked - incredible customer service right throughout our cruise and it never slipped once. We used to love the iced cold towels at the ship when returning from excursions in the heat and humidity, along with fresh fruit flavoured iced waters. We will always travel Celebrity because we can be sure of the standards. Read Less
2 Helpful Votes
Sail Date: May 2015
We did this 11 night Alaska Cruise round trip out of San Francisco as the 2nd leg of a back to back, having done the 17 night Panama Canal cruise prior - we were thus onboard the Infinity for 28 straight nights. We sailed with our adult ... Read More
We did this 11 night Alaska Cruise round trip out of San Francisco as the 2nd leg of a back to back, having done the 17 night Panama Canal cruise prior - we were thus onboard the Infinity for 28 straight nights. We sailed with our adult daughter who has a physical disability, so one of our two cabins was an accessible cabin, 7137. Infinity is a Millennium Class ship, which from an accessibility standpoint, is not nearly as accessible as any of the Solstice Class ships. None of the public bathrooms have an accessible power door opener - so you have to wrangle the door open on your own which is very difficult to do if you're in a wheelchair. Whereas on Solstice Class ships, ALL of the public bathroom doors are equipped with an auto opener. On Infinity, very few of the doors that lead onto the decks are auto opening, whereas on Solstice Class ships, yes, you guessed it, all public deck doors are auto opening. Also on the Infinity as on all Millennium Class ships, there are innumerable metal stops or thresholds on the public deck floors, everywhere throughout the ship, including the cabin hallways - which are major barriers to those that have physical needs - you have to be constantly looking down, being aware, so as not to trip or get your wheels somehow stuck or impeded. The door to our cabin was also not auto opening, whereas, they are auto opening on the Solstice Class ships. And inside our cabin, the hinges on the bathroom door are on the opposite side of where they need to be to make access comfortable. My daughter uses a walker and she had to roll past the door, turn herself around, reach and swing open the door, then go in - it's hard to picture, but trust me, the planning was very bad - something that was rectified across the board, on the Solstice Class ships. Plaguing this cruise, supposedly, were the final remaining vestiges of the norovirus. The Infinity had been afflicted with it, as we came to realize, throughout the South and Central American itinerary. People get off the ship in these countries and eat things they should not, and get back on board with a case of Montezuma's Revenge and spread it due to their poor hygiene practices. The noro overall is a feature accompanying the Central and South American itineraries, period. It is appalling to me to observe passengers coughing madly into their HANDS, when everyone knows that you are supposed to cough or sneeze into your elbow. I believe that Celebrity needs to get aggressive on the South and Central American itineraries when the ship turns into the SS Dysentery, and preach openly about proper hygiene - wash your hands often and NEVER cough or sneeze into your hands. People just don't get it. We heard that there were three people sick on board at the beginning of the cruise - I know for a fact that one of them did not have noro at all, that it was something else entirely, but the ship people wanted to be sure that with the Alaskan itinerary season underway, that any and all sickness no matter what the source, was squelched at the get go. For 72 hours, the buffet was in lock down - not only could you not serve yourself your own food, but you couldn't even pick up a plate or your own napkin-wrapped bundle of silverware! To get coffee in the morning was a nightmare - tables were set up as barriers in front of the coffee stations, with staff pouring the coffee for you, giving you packets of sugar. Guests were encouraged to order via room service. Menus from Cafe Al Bacio, and all of the venues, were removed. Even the cloth hand towels in the public bathrooms were removed. Forget about a bread basket at your dinner table, or the trio of hummus, butter and herbed cream cheese. Bread was doled out individually by your server. 72 hours of the strictest restrictions were endured, but by the last several days of the cruise, all was back to normal. Even the Top Chef at Sea activity returned, which had been eliminated in the prior cruise, as it involved food and it was seen as a possible conveyance of the virus, if someone participated who was sick. A big disappointment when the restrictions were underway, was that the captain was not forthcoming with information. I remember on Solstice, on an Australian/New Zealand cruise, we were encountering some very rough seas. The Captain actually made an informational video which he aired on the cabin TVs, with him in front of a weather map, showing the storm, the route that he was taking to avoid it, etc, explaining everything. The passengers really appreciated the transparency. The exact same thing should be done when the ship is facing a health problem. The passengers crave accurate information. We heard that only 3 passengers were sick, and that it probably wasn't even noro for any of them - so the measures that were put into place seemed punitive! In any case, people still had a great time on the cruise. The staff on board was excellent, striving always for the passengers to have a wonderful time. Embarkation on May 15 at Pier 27 in San Francisco was a horrible fiasco. Due to the CDC sterilization measures and inspection before departing to Alaska, along with the huge delays getting the luggage off of the ship from the Panama Canal disembarkation in the morning, the crew was dreadfully overworked, with even the entertainment staff enlisted to sterilize cabins. The ship departed over 2 hours late. We were not effected too much since this was a back to back for us, so after our day touring San Francisco, we showed our new Seapass cards and got back onto the ship, though most passengers at 3pm, were only beginning to be processed. Tempers were high in the boat drill, many passengers grumbling, still toting their carry on luggage, unhappy not unsurprisingly or without warrant. Still, I'm not sure what else Celebrity could have done, given the CDC requirements, and the problem with Pier 27 and getting the luggage off from the morning for the prior cruisers. It was the 'perfect storm' of mishaps. All staff were patient. But I do believe that more specific information should have been transparently shared with the passengers to enlist our sympathy, to make us understand, rather than leaving us questioning and surmising. We had spectacular weather on this Alaska sailing! It was actually 80 degrees in Juneau, yes, EIGHTY! We cruise passengers looked like such tourists, all bundled up, whereas the locals were all in shorts and t-shirts! We booked primarily all Celebrity shore excursions, which through experience we have found uniformly to be of excellent value and run by the best contractors in each port of call. We took the fabulous excursion, "Dog Sledding on the Mendenhall Glacier by Helicopter" and found all of the workers on the glacier wearing short sleeves and shorts! It was a stunning day, in fact the weather at each port was fabulous. We highly recommend the dog sledding excursion in Juneau, which we did in the afternoon. In the morning, we did our other favorite shore excursion of this cruise - "Taku Lodge Feast & 5 Glacier Seaplane" - spectacular in every respect! Enrichment activities on this Alaska leg, I did not feel to be as comprehensive as those found on the Panama Canal leg - and not even close to the Alaska cruise we took this past September 2014 on Solstice. MickeyLive is not a naturalist. Sorry, MickeyLive, but he brought little to the table as far as Alaska info that I couldn't have googled. Last Sept, we had an onboard naturalist that my husband and I still talk about to this day, he gave us so many rich and detailed talks. As far as dining, we did Select Dining, which is our 2nd choice to Aqua Class so that we can eat in Blu. However, on the Millennium Class ships, there are no handicapped accessible cabins, so, as I said, we then do Select as our 2nd choice. With Select, contrary to what some people say, you can always get a table in the server of your choice's station, if you want to, and request it when you reserve your table from night to night. You therefore develop a relationship with your server, they learn your preferences, etc. Our server in select, the wonderful Samson from India and his assistant server, Johnny, observed that our daughter needed help cutting her food - from that point on, Samson would serve her then immediately pick up her knife and fork and cut her meal for her - he was incredibly thoughtful and sweet. He also recognized that of the trio of hummus, butter and herbed cream cheese that is served with the nightly bread basket, that I had a strong preference for the hummus - so often, he would present me with my own personal ramekin of hummus! As far as the Oceanview Buffet goes, well, the food itself was pretty good, but, we do not enjoy the layout at all of the buffet on the Millennium Class ships. The lay out of the buffet on the Solstice Class ships is so much better - but, I know, it's because the ships themselves are bigger, allowing for a more spacious layout, a better traffic flow, less congestion. On the Millennium Class ships, we try to avoid the buffet at all costs as it gets crowded and frustrating - I find myself saying that I'm simply not that hungry, that the annoyance is simply not worth it. As far as specialty dining goes, we love Q-Sine, it is our favorite Celebrity specialty restaurant. Fleetwide, the absolute best lamb chops are to be found in the 'M Box' in Q-Sine - baby lamb chops, perfectly flavored, perfectly executed - moist, tasty, succulent! The service is excellent, we LOVE the side car cocktails, a great evening whenever we go. Lunch is now sometimes served in Q-Sine on sea days, but that doesn't work for us, as you are prone to eat more than you should, and to do that at lunch, meh, that ruins the whole day. Save this experience for dinner, enjoy! The SS United States, we find to be too traditional. The Celebrity Activity Staff was hardworking and terrific as always. This was Rachel's, the activity manager, last cruise after a long 8 month contract! Her replacement, Germaine, overlapped this cruise, so the passengers had the pleasure of two hardworking activity managers! The cruise director, Esperanza, did not appear to have much chemistry with the workers. As I've said, we were back to back - the cruise director for the Panama Canal leg was Kyle Dodson, who was outstanding - fast, quick witted, informational, succinct. Esperanza was a very slow public speaker - it took her quite a long time to formulate her thoughts and express them, which was extremely annoying when she would speak at the end of the shows in the theater at night, as people wanted to get out and get on with their evenings. Her recorded spots on the cruise director tv channel were so painful to watch, that we avoided them. Esperanza seemed motivated to sell us things - upselling services I know is a big revenue generator, but she was so obvious about it, it was a big turn off. A huge misstep was on the very last night of the cruise after the show. People wanted to leave and get to their packing or have one last fun night on board. She talked on and on, telling us nothing useful. She said, and I quote, "we're docking in San Francisco at 7am" - that's it, that's all she said about it! No information about the procedural steps, nothing. She did instead go ON AND ON about the various theater staff, the lighting person, the stage manager, what a great job they did all cruise - sorry, but not the time to say this when people want to get on with their night. Yes, definitely mention the guest survey, that we need to fill it out when we get home, but don't tell me the names of the lighting crew on the last night of the cruise. I don't like to criticize an individual, and I am sure that as a person she is absolutely wonderful, but as a cruise director, well I don't think this is really her thing. The Captain's Club hostess, Alexandra, and all Captain's Club events were excellent - we were made to feel welcome and pampered. The cocktail event in the Constellation Lounge from 5-7 pm was something we looked forward to every day. Disembarkation at Pier 27 in San Francisco went flawlessly for us, a very different scene from May 15 and the fiasco people experienced getting onboard. We did a walk off with our luggage as we had a very early flight, and by 7:35am, we were off the ship and heading to a cab. Read Less
Sail Date: April 2015
We sailed this 17 night Panama Canal to San Francisco cruise, back to back with the next 11 night Alaska cruise. I'll review each cruise separately, but my overall impressions are based upon our total 28 night experience onboard the ... Read More
We sailed this 17 night Panama Canal to San Francisco cruise, back to back with the next 11 night Alaska cruise. I'll review each cruise separately, but my overall impressions are based upon our total 28 night experience onboard the Celebrity Infinity. We sailed with our adult daughter who has a physical disability, so one of our two cabins was an accessible cabin, 7137. Infinity is a Millennium Class ship, which from an accessibility standpoint, is not nearly as accessible as any of the Solstice Class ships. None of the public bathrooms have an accessible power door opener - so you have to wrangle the door open on your own which is very difficult to do if you're in a wheelchair. Whereas on Solstice Class ships, ALL of the public bathroom doors are equipped with an auto opener. On Infinity, very few of the doors that lead onto the decks are auto opening, whereas on Solstice Class ships, yes, you guessed it, all public deck doors are auto opening. Also on the Infinity as on all Millennium Class ships, there are innumerable metal stops or thresholds on the public deck floors, everywhere throughout the ship, including the cabin hallways - which are major barriers to those that have physical needs - you have to be constantly looking down, being aware, so as not to trip or get your wheels somehow stuck or impeded. The door to our cabin was also not auto opening, whereas, they are auto opening on the Solstice Class ships. And inside our cabin, the hinges on the bathroom door are on the opposite side of where they need to be to make access comfortable. My daughter uses a walker and she had to roll past the door, turn herself around, reach and swing open the door, then go in - it's hard to picture, but trust me, the planning was very bad - something that was rectified across the board, on the Solstice Class ships. For the ports of call, we primarily booked Celebrity sponsored shore excursions ahead of time. We are able to discern from our at home research, who the tour providers are that Celebrity contracts with to run the excursions, in the ports - we check prices and have always found Celebrity's prices to be in line with the prices the contractors charge, so there is no reason for us to not book with Celebrity. On the Infinity, as we have found in general on all of the ships, the Shore Excursion staff was exceptionally well informed and very helpful and sensitive regarding our daughter's physical needs. On this cruise, we were extremely disappointed that the port of Puerto Vallarta was cancelled. There was apparently a violent drug cartel uprising and it was deemed unsafe for our ship to dock, thus giving us an extra sea day. Since this itinerary was already sea day heavy, this was a disappointment, but the Captain's Club Hostess, Claudia, worked overtime to make sure passengers were happy - we for instance received an invitation to a tour of the Navigational Bridge, which we gratefully accepted. The Celebrity Life Activity Staff, led by the intrepid and uber talented Rachel Ball, also went into overdrive on this newly non-port day, coming up with lots of additional fun things to do. So, though Puerto Vallarta never happened for us, the crew worked hard to keep the passengers happy - as, in fact, they always do! The Panama Canal was the highlight of this cruise, no surprise! We docked in Colon for a full day, leaving the passengers free to explore the country on tours. Then, the next day, the ship made the transit through the canal. Bill Fall, a former Canal Zone resident and expert regarding the area and the Canal, gave several talks in the theater about the Canal, before and after transit day. And on transit day, he gave narration from time to time, along with a local Panamanian resident, about what we were seeing and experiencing. The Panama Canal is truly one of the 7 Engineering Wonders of the World, something not to be missed if you have the chance. We recommend reading David McCullough's book, "The Path Between the Seas" in order to fully appreciate this marvel. The Captain opened up the helicopter pad area at the bow of the ship to all passengers for the transit, which was terrific! We booked Select Dining, enjoying the flexibility you get with it. Our favorite actually is Aqua Class so we can eat in Blu, but there are NO handicapped accessible Aqua Class cabins on the Millennium Class ships so for us, Select was the next best thing. With Select, contrary to what some people say, you can always get a table in the server of your choice's station, if you want to, and request it when you book your table from night to night. You therefore develop a relationship with your server, they learn your preferences, etc. Our server in select, the wonderful Samson from India and his assistant server, Johnny, observed that our daughter needed help cutting her food - from that point on, Samson would serve her then immediately pick up her knife and fork and cut her meal for her - he was incredibly thoughtful and sweet. He also recognized that of the trio of hummus, butter and herbed cream cheese that is served with the nightly bread basket, that I had a strong preference for the hummus - so often, he would present me with my own personal ramekin of hummus! As far as the Oceanview Buffet goes, well, the food itself was pretty good, but, we do not enjoy the layout at all of the buffet on the Millennium Class ships. The lay out of the buffet on the Solstice Class ships is so much better - but, I know, it's because the ships themselves are bigger, allowing for a more spacious layout, a better traffic flow, less congestion. On the Millennium Class ships, we try to avoid the buffet at all costs as it gets crowded and frustrating - I find myself saying that I'm simply not that hungry, that the annoyance is simply not worth it. As far as specialty dining goes, we love Q-Sine, it is our favorite Celebrity specialty restaurant. Fleetwide, the absolute best lamb chops are to be found in the 'M Box' in Q-Sine - baby lamb chops, perfectly flavored, perfectly executed - moist, tasty, succulent! The service is excellent, we LOVE the side car cocktails, a great evening whenever we go. Lunch is now sometimes served in Q-Sine on sea days, but that doesn't work for us, as you are prone to eat more than you should, and to do that at lunch, meh, that ruins the whole day. Save this experience for dinner, enjoy! The SS United States, we find to be too traditional. There had been problems the past several cruises on the Infinity, with the norovirus. There were several passengers on board this sailing that supposedly had it, so measures were in place, of differing restriction levels, to control it. Sanitization measures were extreme, from staff placed strategically in high traffic areas on the ship with squirt containers of sanitizer, to days when there were no salt and pepper shakers on the tables, etc. It was clear to us that the real problem is the itinerary - ships which sail the South American and Central American itineraries often encounter noro problems - people get off the ship, eat or drink something they shouldn't, get sick and spread it due to not washing their hands properly. Don't get me started on how many people I see ROUTINELY coughing into their HANDS. I find this appalling and 'so yesterday'. Where have these people been living with their heads in the sand?? I wish Celebrity would get aggressive about teaching people that you must cough into your elbow or a napkin - NEVER into your hand. Onboard on the in-room TV, there was a health info spot about washing your hands so as to not spread germs, which was extremely cute and fun to watch, with a catchy tune - but it did not include the message about coughing into your elbow - plus, I guarantee you that the message was generally lost, as I'm not sure how many people even watch the in-room onboard channels, sadly. I do think that especially on the South and Central American itineraries, that Celebrity needs to get overtly aggressive about spreading the message about washing your hands and coughing into your elbow, so as to avoid the ship turning into the SS Dysentery. No one likes extreme sanitization measures - aggressive health messages are superior, better to prevent the situation in the first place. There was no Top Chef At Sea on this sailing due to the noro concerns. We were told that because it involves food prep, they had to cancel it. We enjoy this activity, my husband competed and won it on another Celebrity voyage. Like no cloth hand towels in the bathrooms, the removal of which we thought was odd, this too fell victim to the noro restrictions. The cruise director, Kyle, was excellent. We would often watch daily spots on the Cruise Director Channel a few times, as they were so funny! He was fast paced, informative, clever, and when he would speak in the theater after the shows, he got right to the point, knowing that people wanted to get on with their evenings. He would deliver the info about the night, and port info for the next day when applicable, quickly, humorously and succinctly. I know that Kyle is a cruise director who fills in for the regular cruise directors so that they can go on vacation, so we were very lucky to experience him at work. He filled in for the regular Infinity cruise director, Esperanza - who actually returned from her vacation for our 2nd cruise, remember this was back to back for us. I was able to see why Kyle has this job of filler-inner, because you have to be adept and flexible, able to step in and take over, no time for a learning curve. Kyle has those skills. As usual on Celebrity fleetwide, we very much enjoyed the big shows put on by the production staff in the theater, as well as the musical groups that played throughout the ship, such as Ear Candy and the house band, D'Revelations. We also enjoyed the comedy and magic acts in the theater, but the individual musical acts that were brought on board to play in the theater left us pretty cold, as we felt like we were watching individual acts from the Ed Sullivan Show - but, that's just us - many people seemed to enjoy them very much! Our two cabins were very well maintained. Besides the awkward bathroom door hinge placement in the handicapped accessible cabin, we also found the cabin less spacious and therefore harder to maneuver in, than the handicapped accessible cabins on the Solstice Class ships. You may be asking yourself by now why we sailed on the Infinity at all, being a Millennium Class ship, since we obviously prefer the Solstice Class ships - because of the itinerary. The Solstice Class ships are too big to fit in the Panama Canal, and the Panama Canal is what we wanted to experience. Throughout the ship, we often saw ongoing maintenance being done, painting, cleaning, etc, which is a good thing. Disembarkation at Pier 27 in San Francisco was quite a mess. Being back to back passengers, we were not effected too much as our plan was to leave the ship to spend the day in San Francisco, and reboard Infinity in the late afternoon for the next cruise, to Alaska - nevertheless, we were supposed to be able to get off at 7:30am, but it was 8:10am before we were allowed off, spurring several phone calls between me and our day tour provider, causing him to have to readjust his schedule for his other customers. The big issue was how passengers who were leaving the ship for good, were not able to retrieve their luggage! Rumors were rampant, I still never got the full story - but the luggage wasn't able to be offloaded from the Infinity, something about it being low tide and the dock equipment wasn't able to get the luggage off! Many people had to fly home WITHOUT their luggage! It was a slow painstaking process to get the luggage off, it having to be lifted UP out of the holds of the Infinity, onto the pier. The other issue facing the debarkation process was that the CDC was onsite to inspect the ship due to the noro outbreaks. The crew - even the entertainment crew had to join in - causing huge delays for the next passengers to get onboard. Boarding didn't begin until 3pm! May 15 was a bad day for Celebrity, due to the luggage not being able to get loaded off as it should causing disembarkation delays, and the CDC health inspection causing the entire crew to engage in extreme sanitization measures causing embarkation delays. The ship left for the next cruise, to Alaska, over two hours late! But, having been a passenger on both cruises, I can say that the passenger experience was still excellent, and the cruises were both greatly enjoyed. Read Less
Sail Date: September 2014
We are seasoned cruisers, having been on several previous Celebrity cruise ships and others. We'd read scary reviews of the Infinity, but goodness knows why. It was very enjoyable. The staff were unfailingly polite. The tours were ... Read More
We are seasoned cruisers, having been on several previous Celebrity cruise ships and others. We'd read scary reviews of the Infinity, but goodness knows why. It was very enjoyable. The staff were unfailingly polite. The tours were well thought out and full of information. The meals were splendid - always lots of choice and very balanced (though Oceanview Café staff were struggling to provide a good service level, we found). Cabin had everything we needed (though the balcony was so salt-encrusted that we couldn't really use it much). It's not the biggest, glitziest ship in the fleet, but the amazing navigation skills and willingness to resolve issues more than made up for that. We heard a few guests being extraordinarily rude to very patient, polite staff about things like "flowers not being out in the gardens we visited" (well, it was nearly October by that stage...). But mostly the passengers were relaxed, cheery and good fun. We'd do it again. Read Less
Sail Date: September 2013
Well this was our first experience of a Celebrity cruise. We have cruised many times with Princess, RCL, Holland America, P&O (just once) and Scenic Tours. Up until now, our worst cruise was with P&O on the Oriana, but this comes a ... Read More
Well this was our first experience of a Celebrity cruise. We have cruised many times with Princess, RCL, Holland America, P&O (just once) and Scenic Tours. Up until now, our worst cruise was with P&O on the Oriana, but this comes a very close second. It was advertised a an Immersive Wine Cruise. That was of little interest to us, but we needed an accessible cabin with a twin next to it and this was the only option at the time of booking. I was assured that Celebrity was 5 star and we would have a great time. I would firstly like to say what was good about the cruise: Embarkation was speedy and efficient and we were in the buffet with a cup of tea in hand within 45 minutes of arriving at Harwich. We found all of the staff amazing. Without exception, they looked after both my disabled son and daughter and myself and partner. The staff in the buffet couldn't do enough for us and always had time to speak to my son and daughter and ask about their day. The cabins were adequate. We had two inside cabins on deck 3 and the beds were very comfortable, although the cabins were 'tired' and our valance was ripped and stained. I have to say that a plastic shower curtain sticking to your legs did not seem 5 star to me. Our two cabin stewards did their job, just, but we have had much better. On two occasions, the sheet on our bed was not even straightened and we had to pull the bottom of it down and tuck in ourselves before getting into bed. Guest relations were extremely helpful and we have no complaints at all with their friendliness or service. Now onto things that were not good; Firstly, I have never been on a ship where there were so many extremely rude and arrogant guests. There are always a certain number of people with no manners, but I would say 80% were positively Neanderthal! I cannot believe that people could stand at the buffet demanding omelettes, pastas, stir fry's etc without so much as a please or thank you! Shame on you. Unfortunately, I would rate the food in general as poor. We did eat mainly in the buffet as the restaurant did not have suitable choices for my son. The emphasis seems to be an Asian cuisine with and without the grill station, we would have been lost. The grill station was also the only way of getting hot food. The temperature of the food on the general buffet almost cold. The cleanliness of the ship also left a lot to be desired. I ran my finger along some of the chrome work in the buffet area and had to go and wash my hands. There was far less evidence of ongoing cleaning than on any other ship we had travelled on. Entertainment was generally good in the theatre, with the exception of the magician, who we watched pulling things out of his coat. The entertainment around the ship was not so good with the female resident singer being positively out of tune on every song....... not good for the ears and to be avoided at all costs. The shops sold very little that well travelled folks would want, mainly what we refer to in the UK as junk. To top it all, one of our cases was ripped on disembarkation. As we had to wait for our cases to be found, we didn't check them over. My new Antler case now has a two inch rip in the underside and apparently we cannot claim from Celebrity because we did not notice until we arrived home. I have to say that I am now worried as we booked with Celebrity for next year at the same time that we booked this cruise. We are doing 3 b to b's on the Eclipse, a total of 37 days. I hope that someone will tell me that the standard is going to be an awful lot better than the Infinity. Read Less
Sail Date: June 2013
I have been on 7 cruises as find them relaxing for both myself and my husband who uses a wheelchair with an attachment that makes it into a motorised trike, anyone on the same cruise I am sure will remember him zooming around the ship and ... Read More
I have been on 7 cruises as find them relaxing for both myself and my husband who uses a wheelchair with an attachment that makes it into a motorised trike, anyone on the same cruise I am sure will remember him zooming around the ship and ports with me usually trying to catch up. As we only live about 2 hours away from Harwich it is perfect to get to and very quiet when you get there so onboard with 30 minutes, nice lunch in buffet then into cabin. Had sky suite 8127 this time but although the butler Edwin was very attentive I do not think I would book a suite again as most of the disabled cabins are large enough for us and I did not need the extra food that came at tea time or the canapés in the evening. Enjoyed the lounges and no where felt crowded even during sea days, casino kept calling us but did not win much which is the name of the game. Did not go to any shows or talks but felt others onboard enjoyed them. Did not feel the food in the MDR was as good as on Eclipse but did enjoy the Qsine and the breakfast buffet the Eggs Benedict were amazing. Did not see children around so either they were not onboard or they are well looked after. Did not go on excursions as prefer to make our own arrangements for wheelchair, however did you shuttle in Bergen which was like having a private van as no-one else on it. No problems disembarking and taxi waiting as soon as we got off. Would recommend both ship and port to anyone and looking forward to going again soon. Read Less
1 Helpful Vote
Sail Date: July 2011
I'm normally not that fond of cruises (went on a couple other family cruises to the Caribbean). Now I can't wait to return to see more of the Inside Passage and do more excursions. Tons of stuff to see from my balcony (p.s. get a ... Read More
I'm normally not that fond of cruises (went on a couple other family cruises to the Caribbean). Now I can't wait to return to see more of the Inside Passage and do more excursions. Tons of stuff to see from my balcony (p.s. get a balcony!!!). The food was pretty good in the main dining room, but it takes awhile to get all the way through dinner. The buffet line is more chaotic and the food was often not hot or flavorful. The shows were good, but not great. The activities like water coloring and nature talks were really nice. The service was good, like other cruise lines. We had very calm seas due to the inside passage. Make sure you use the outdoor jacuzzis at least once while under the mountains. It's a gorgeous view. Remember to bring a rain jacket. I wish I had. An umbrella is a hassle, and all the locals use a light-weight rainproof jacket instead. Embarkation in Seattle was a zoo and difficult for the elderly. You wait outside to check luggage, so you better hope it's not raining. There's nowhere to park, so don't expect to be able to help elderly people easily. A closeby hotel seems to have a package that expedites your luggage check in and embarkation. Definitely worth looking into. Read Less
Sail Date: March 2011
This is our first cruise review on my first Panama Canal cruise on my first Infinity cruise. We met our ship in Fort Lauderdale Florida, so that entailed a plane trip from Ontario California to Florida. We left our home at 6:00 P.M. on ... Read More
This is our first cruise review on my first Panama Canal cruise on my first Infinity cruise. We met our ship in Fort Lauderdale Florida, so that entailed a plane trip from Ontario California to Florida. We left our home at 6:00 P.M. on March 26th to meet an airport shuttle at our parents' home. Like clockwork the airport shuttle showed up on time and took us to the airport where we waited for our 11:00 PM flight. All our flights and connections went perfect and we arrived in Fort Lauderdale airport at 9:10 AM on March 27th. We quickly made contact with the Celebrity transfer personnel, added our names to the pickup list and began to wait for our promised 10:30 AM shuttle ride to the ship. At approximately 3:30 PM the shuttle arrived to take us to the ship. This was the worst thing that occurred in this vacation. When I booked the cruise and the flight and the airport transfer I was promised to be picked up at the airport at 10:30 AM and told we would have an early boarding as early as 11:00 AM. After a six and one-half hour wait in the airport lobby without food or drinks given to us and sitting on concrete we were very certain that the rest of our Celebrity trip would be terrible. We fin ally arrived at the cruise terminal and spent the next 1.5 hours going through the check-in process and eventually got on the ship at 5:00 PM, we were almost the very last people to get on the ship. We went directly to our room and found our luggage in the hallway the bags were there except for two bags which held our nice dining and evening clothes. So that first evening we went to dinner in jeans and tee shirts, our bags did not arrive to our room until the next day. Our room was a balcony room located on deck seven and yes, all four of us, two adults, a 12 year old female and an autistic 8 year old male all shared this room for two weeks. Normally this would have been a recipe for disaster but it wasn't. There were so many things for us all to do and so many places to go to on the ship that all there was in the room was harmony and interesting conversation and of course the ever present television. The room was a nice room, a slight bit run down, but in all it was nice. The room had plenty of storage (it reeked of old cigarette smoke), and we had room to store our suitcases.We ate most of our dinners in the main dining room and enjoyed the high quality of the food, the over and above service from all of our servers Alexander, Olena, and Pedro. I must state at this point that our youngest son is Autistic and prior to the voyage we emailed Celebrity and stated our concerns for our sons' needs. I also must tell you that we never did get a reply from our email, but the service and attention that our son received was beyond anything that we would have expected from the crew. The table we had for dining was in a quiet corner and close to the exit it was perfect for our son. The waiter Alexander and his assistant Olena worked extremely hard and diligently at making our son happy and content. Each night when we sat down to dinner, he had a bowl of cereal with milk waiting for him; I believe we had the best three waiters on the ship. All of the breakfast and lunch offerings were of high quality and like a cruise they were available in massive quantities.We all liked the entertainment on the ship and were involved in several of the classes, activities, movies, and lectures. Our two children loved going to the "Fun Factory" and pushed us often to go and spend most of their time there. The staff at the kids' area was great and worked well with both of our kids whether they were there together or by themselves (which is a big deal for an autistic child). We had pre-purchased all our land excursions through Celebrity it may have been a bit expensive but in hind sight it was the best decision for us. There were no worries on the excursions, all was taken care of and they all had a safe feeling to them.Our first stop was supposed to be the Grand Caymans, but shortly after leaving Fort Lauderdale a fellow passenger took ill and had to be taken back to the United States for care. The ship turned around and headed back to Florida where we meet the U.S. Coast Guard and they took the patient from the ship while we were sailing. This delivering of a person back to the U.S. caused a large enough time usage to not allow us to go to the Caymans, so we spent an additional day at sea. I would like to applaud the Infinity Captain for this decision; his decision proved that the safety and health of the passengers was important. As an after thought the extra day at sea made us all relax earlier in our vacation and was to us a plus.Our second stop was Cartagena, Columbia. This stop scared us little prior to going on this cruise but once we got there and went on the Deluxe Cartagena & Fortress tour we felt safe and really enjoyed ourselves, we also got to hold a three toed sloth, which cost us $2.00 for each picture - no big deal, were on vacation and the kids really enjoyed it. The Fort of San Felipe de Barajas was very interesting and we wanted to spend more time looking around the fort but this entire Columbia tour was at a rather quick pace and did not allow for much time anywhere not even in the shopping areas.Two days after leaving Columbia we went through the Panama Canal. We purchased a balcony room and it worked out great, we could see everything from our room and once you turn-on the television you can hear all of the gate by gate explanation and history of the Panama Canal. We found out later that the decks and railings were elbow to elbow packed people for the passage; we had made the right decision on the balcony room. We got to see the canal, hear the guides' narrative of the crossing all from the comfort and lack of human congestion. Please don't get me wrong about the other passengers on the cruise; everyone I meet was nice, talkative but not annoying. And like it has been said by other review writers, the mean age of the passengers was 68, which was wonderful. Out of over 2,000 passengers only 25 were 18 years of age or younger. It was great to always see happy faces that were not intoxicated.Puntarenas, Costa Rica was our next port following the Panama Canal passage. This place is great and we all wished we could have spent more time looking around the country side and the city. We went on the Costa Rica's Favorites tour, our tour guide was wonderful and the fruit snacks were delicious and were a welcome sight. The Tarcoles River tour proved to be boring but the tour guides were interesting, easy to understand and they attempted to fill our time with facts of the area and were always able to answer any questions. Pacific Rain Forest Aerial Tram was fun and the tour guide was informative and very friendly. The only thing that all of these tours lacked were the visible presence of animals due to the lateness of the afternoon.Following a day of free sailing our third stop was Huatulco, Mexico. We had the Ancient Huatulco and La Crucecita Tour. The Copalita Point Eco-Archaeological Centre, Mixtec native tour was an interesting and great history lesson; our tour director was extremely knowledgeable about the subject and was able to explain everything in great detail and in plain language. If you are into seeing and learning about history I would not miss this easy paced informative tour. The shopping in La Crucesita was an enjoyable comfortable experience. I would certainly return to this Mexico Port for another visit, it was clean, beautiful and we all felt very safe. The next day was a stop in the port of Acapulco Mexico. Prior to arriving at this destination I had preconceived ideas of how exciting, beautiful and glamorous Acapulco would be, I was completely wrong! The port and the city is run-down, dirty and tired looking. The city omitted a strong feeling of foreboding danger with its multiple numbers of fully armed military personnel, most of which rode around in the back of troop trucks all armed and all wearing jungle fatigues and masks. We did not care for the Turtle release tour, it appeared to be a backyard function of a local family and the tour guide was full of himself and was extremely hard to hear and understand. All of us agreed on the fact that none of us ever wanted to go back to this port.After one more day sailing the ocean and then we visited the port of Cabo San Lucas on the next day. We had another tour scheduled for this day and that was the Cabo Semi Sub Underwater Adventure. It was easy to get to the tour, being it was located on the same pier that the Infinity shuttles dropped off and picked up at. This tour turned out to be a waste of time and money. The boat/semi sub was overcrowded and filled with rude, pushy, tourist. We did not see any undersea wildlife and we got beat up on the boat by the ocean surf. I would not recommend this tour to anyone. The city of Cabo was a quaint quiet secure feeling town and I would have liked to have spent more time exploring this vista.I would definitely recommend this ship and its crew to anyone. The entire experience of our Panama Canal cruise was wonderful and most of it was due to the crew and amenities offered by Celebrity Infinity. At each port we were greeted by ship personnel giving out cold water, juice, and towels when returning to the ship. No other ship group were given these offerings while waiting to board, not even the expensive Disney Line. Read Less
Sail Date: September 2010
Our daughter booked our cruise because she works aboard the Infinity & knew what we'd enjoy. We had a large cabin with a large balcony. It was magnificent! The entertainment was excellent. Our daughter, Jana, sang & played ... Read More
Our daughter booked our cruise because she works aboard the Infinity & knew what we'd enjoy. We had a large cabin with a large balcony. It was magnificent! The entertainment was excellent. Our daughter, Jana, sang & played her guitar in the Cova. She is definitely an asset on the ship. The 4 young men who sang acapella were just great. We saw them singing at the Cova & upstairs on the 11th deck. The show was good as were the 4 people who played while the guests danced, again on the 11th deck. We enjoyed our breakfasts on our balcony, thanks to the room service. The restaurants were excellent as was the buffet. We ate most of our dinners in the Constellation as we found they had excellent service & few people using it at the times we were able to go to it. We toured the ports with our daughter who knew the places to go. In Skagway, we took the train ride. It was fascinating to see where thousands of people had walked in 1898, a narrow path up a very long hill, 30 some odd miles. In Juneau we were fortunate to have my daughter's friend drive us to a glacier. It was definitely worth the drive. All in all it was a great holiday! BUT when it was time to leave the Infinity we tried to put $600 on our daughter's account. The Guest Relations lady phoned to Finance & was told we couldn't. We then wanted to leave the envelope with the $600 in it with Guest Relations. We were told she couldn't take it & to leave it in our room. Unfortunately, we did just that. The envelope, with $600, her name & room number on it, disappeared. It never reached our daughter. We would advice all guests not to leave money for any person in an envelope on their desk. Give it to the person you want to receive it. We enjoyed our cruise & gladly tell our friends of the wonderful time they would have, cruising on the Infinity. Bajalady Read Less
1 Helpful Vote
Sail Date: February 2010
SUMMARY: Before my journey to Antarctica, I often skimmed the cruise reviews asking myself "Where does one find the time to write 10 page reviews?" But the more I read, the more valuable was the information I picked up so I ... Read More
SUMMARY: Before my journey to Antarctica, I often skimmed the cruise reviews asking myself "Where does one find the time to write 10 page reviews?" But the more I read, the more valuable was the information I picked up so I promised when I returned, that I would contribute my thoughts and experiences to the web's vast repository of trip knowledge and hopefully provide some useful tidbits and insights for future Celebrity/Antarctica/South America travelers. It was such a memorable experience that I have actually enjoyed writing about it to relive the voyage. Seeing Antarctica was on my mother's "bucket list" and I accompanied her to help fulfill her dream. AIR ARRANGEMENTS VIA CELEBRITY: I vacillated over booking our own flights vs. letting Celebrity choose them, but was partial to the idea of Celebrity taking some culpability in the event the flight was delayed/cancelled. The arrangements could not have worked out better. The outbound flight on American Airlines was timed perfectly with little wasted time switching planes. We were seated near the rear and soon realized we were among fellow passengers who had flown into Miami from various places to converge for the overnight flight to Buenos Aires. We had the good fortune of no delays following some major snowstorms hitting the East. The return flight post cruise was unfortunately not until 11:30 p.m. This was not any fault of Celebrity. No international flights back to the U.S. left before mid/late evening from Buenos Aires. It was a long day at the airport, but considering the throngs of distraught and stranded passengers at the airport rerouted or trying to return to Santiago after the earthquake, we felt fortunate to be returning to our intact homes and families, regardless of the late hour. HANDICAPPED COMMENTS: I want to mention my mother's physical condition hoping that her positive experience will encourage others her age and condition to consider this trip. As a result of several falls over the years and a recent auto accident, she was in constant pain. Standing for any length of time was agony. Our travel agent, Carl Bruno of CruisePlanners, suggested 'wheelchair assist' at the airports. It was a godsend. A representative from the airline greeted her with a wheelchair whenever we exited a plane. She was then escorted through baggage control, passport and customs, and security. She barely needed to stand or walk. She would NEVER have been able to maneuver the airport without this service. American Airlines was incredible. Carl also ordered "peer assistance" at the port. In addition, at several ports, including Montevideo and Ushuaia, we borrowed a wheelchair from Celebrity and I was able to push her through the streets. I also borrowed a wheelchair to walk her around the deck. At the buffets on board the ship, as soon as she walked in with her cane, a member of the Celebrity staff promptly offered to hold her tray as well as help her navigate the food lines. The only real challenge was the mandatory lifeboat drill. We were lined up in tight rows of about 8 people each and needed to stand for quite awhile listening to the instructions in various languages. In addition, I don't know if any accommodations are available for the hearing impaired - we did not inquire, but - she did not hear any announcements unless I repeated them to her. EMBARKATION: It seems to make logical sense to talk about embarkation first although I hate to begin on a negative note as the trip was truly spectacular in every other way. So I'll get the negativism out of the way. We exited the aircraft, gathered our luggage and proceeded through customs. A very nice Celebrity representative greeted us and distributed color coded stick-on dots that corresponded to a transport bus. Our luggage was tagged with our cabin numbers and we were directed to wait to the side. There was way fewer seats than people but standing felt good after the long flight. (at least to me, not my mother) Close to an hour passed and we were then herded to another terminal on foot. It was a pretty long walk with our carry ons and the guide never looked back to ensure the stragglers with canes were keeping up or knew where to go. Whoever got to the terminal first was directed to stand by a particular statue and await further instructions. Again a handful of seats for 100's of passengers. The folks bringing up the rear got the instructions from other passengers as the person in charge disappeared for another hour. She returned and called 1 color and directed the others to remain and if there was room on the bus, some of us might be able to join them. We were called, along with several others, although the bus ended up not having enough room after all and several had to turn back to the airport terminal. The bus had an odd circular staircase leading to the seats, difficult for able bodied to maneuver and very challenging for those needing assistance. The bus sat for quite some time with the guide seeming a bit flustered but my limited command of Spanish did not permit me to understand the conversation she was having with the driver. After the hour drive to the pier, we exited the bus where swarms of travel weary people wandering around aimlessly until we were motioned to a building. We lined up or I should say amassed by a line of computer terminals. There were a few barriers that might lend itself to some order but no one seemed to take charge and direct us. We eventually got our turn to register and received our stateroom cards. We were led to another line for the embarkation picture, which didn't come out half bad considering what we looked like after the lengthy flight. Then on to a seatless bus. I guess there was no need for seats in them because they were so crammed with people, we held each other up by the force. Luckily, this was about a 2 minute bus ride and apparently required by the local authorities. An announcement was made that the staterooms were not ready and that we could go directly to floor 10 for a lunch buffet. The lines for the elevator were staggering but by now, we were pros at line waiting. So we lugged our carry-ons and eventually arrived on floor 10. Our bags were not delivered until bedtime so we dined in our travel clothes looking quite grungy - perhaps that is why there were 3 empty seats at our table. We redefined "smart casual," but that is where some minor inconveniences transformed into 14 days of paradise. DEMOGRAPHICS: The captain and many of the officers were from Greece. The remaining Celebrity crew was multinational, as were the passengers. If I had to pick a dominant language that I heard in the elevators and halls, it was German, possibly followed by Spanish. The guests for the most part all exuded warmth and friendliness, despite our obvious language barriers. There was a universal awe when standing beside the icebergs in Antarctica that spoke to all of us, regardless of our country of origin. ANTARCTICA: The icebergs were of indescribable beauty. Standing on deck 11, they stood about the same height as we, and supposedly they are only 1/10 above water. It is mind boggling to think how deep they penetrate the ocean. One is more breathtaking than the next. Seals and penguins frequented the incredible ice floes. In addition, families of whales darted in and out regularly - humpbacks and even an orca family. It is like a water safari. Whales spewing water like the spray of a shaken soda bottle, slender sleek bodies plunging beneath the deep ocean waters to disappear - only magically to reappear a few feet away. Penguins waddling to the edge of an ice floe and jumping like parachuters off a plane or schoolchildren in line to soar into a lake. The breakfast buffet was packed full by 7 and the excitement was palpable as we approached Elephant Island at 8 that morning. The temperature was bitter cold (minus 5 Fahrenheit), but you felt an invisible pull keeping you outside so you won't miss a second of the panoramic beauty. I went back and forth between the Constellation lounge and the otherworldly paradise outside. The lounge has floor to ceiling windows which offer a spectacular 360 degree view without the icy snow and wind at your face. The hand warmers I brought were the smartest thing I packed! Onlookers were wrapped snugly in Celebrity provided blue-green plaid wool blankets. The sea at Elephant Island was so still, appearing as a leathery blend of grey and black, gently rippling endlessly as far as the eye could see. The icebergs are so very humbling. Thoughts of Ernest Shackleton's 1914 expedition can't help but race through your mind. 421 days of unforgiving temperatures and conditions on a vessel a fraction of the size of the Infinity. Meanwhile the water dances around in hues of aquamarine, blues and hazy whites, the sky grey and blanketing, threatening yet comforting. Periodic dips into the hot tub provided welcome warmth to face the wind pummeling across my face. INTERNET access: I frequented the internet cafe. I generally stay disconnected from email during a vacation but it was my link to the rest of my family. I purchased the $99 package which included 287 minutes of connect time. About $20 remained at the end of the 2 weeks so it really was plenty. I indulged solely for emailing to/from the family and did not even skim the other varied and sorted messages one receives in the course of a day so I was a light user. I learned from a fellow passenger who works in broadcasting that satellites orbit the earth around the equator so when you are this far South, it is very difficult to get a signal. The internet was intermittently available, especially down in/around Antarctica but signs were clearly posted "due to weather conditions, ship maneuvering and/or ship position, internet is down" and it usually was available again by the time I passed the cafe again. I brought a laptop with a wireless card. The ship had ample wifi areas so there was never a wait for a terminal in the cafe, although, I never saw it completely filled anyway. Celebrity generously provided printing gratis for those with internet packages but I had no need for this service. MISCELLANEOUS: DRESS CODE: There were 3 formal nights of which I'd say about 75% of the passengers participated. Corkage: I am not a drinker but Carl Bruno, our travel agent graciously sent a bottle of wine and I decided to indulge. Beware the $25 corkage fee. (or ask your room attendant for a cork screw) WEATHER/PACKING: The temperature ranged from -5 degrees in Antarctica to 90's in Buenos Aires. The majority of the trip, however, was cold. Many shorts and short sleeved shirts came home unworn. The Falklands and Ushuaia were both heavy jacket days. The sea days were mostly very cold and windy. Celebrity provided very nice warm wool blankets for on deck though. Hot chocolate was plentiful as well. ON-BOARD ACTIVITIES: A 14 day cruise got long. After I had won a Celebrity luggage tag and pen in 'Name that tune,' and attended several trivia sessions, it got old. CHILDREN: There were a smattering of children on board, but probably due to the length of the voyage and the fact it was not during a school break, passengers under the age of 20 were far and few between. PHOTO GALLERY: I really enjoyed the fact that the photographers were not constantly 'in your face.' They were not pushy or overbearing, and even had quite a sense of humor. The video of the 2 weeks (available for purchase) was amazing and a wonderful montage of culture, wildlife, and the trip's splendor. THE NEWS: "Celebrity Today" provided a great daily synopsis of the next day's activities (placed on your bed at turndown so you could plan the next day's agenda). World news summaries were also on hand each evening by the concierge, in 6 or 7 languages. We were never far from staying abreast of the Toyota scandal which seemed to frequent the headlines those 2 weeks. VALENTINE'S DAY: We embarked on Valentine's Day and the buffet displayed several tacky party store-like holiday signs and cupids suspended from the ceiling along with a large chocolate heart sitting amongst the desserts. A classy touch, however, was a rose delivered to every lady during dinner. GYM/EXERCISE: I frequented the ½ hour "Fab Abs" workout each morning led by Robson. I also availed myself of the numerous treadmills. The weight equipment seemed well maintained and plentiful. I particularly appreciated the almost infinite size adjustments on the machines. OUR CAPTAIN: Captain Michail Margaritis provided just the right amount of information across the PA system. He wouldn't win Mr. Congeniality, but I'd rather he be in charge of the safety of the ship rather than the entertainment. GERMS: This next comment is coming from someone who is a little bit over the top with hand washing, There was a constant noticeable coughing/sneezing background symphony taking place in the audience at most shows. While there were ample hand sanitizers located in the entrances to all restaurants and public rooms, the Celebrity staff was not at all proactive at encouraging or enforcing their use. I had taken several NCL voyages where staff was actually holding the spray bottles and proactively spritzing some sanitizer into your hands at every turn. While some may perceive this as invasive, I must say, rarely a cough or sneeze was heard on the Norwegian. SHOPPING: We were disappointed with the lack of Antarctica souvenirs available on the ship. We heard conflicting stories from staff - 1 salesperson said they'd be available the last day (after everyone bought all the other port t-shirts). Another later said that they all sold out on the last sailing and no additional were ordered. They did sell penguins made of sea glass, a penguin pooper candy dispenser, various books etc. In Celebrity's defense though, with the Antarctica population of zero and no gift shops, an Antarctica souvenir would not have been very authentic and likely made in China anyway! DINING: I did not try the specialty restaurant "SS United States" but heard it was a wonderful experience with diners outnumbered by staff about 10 to 1. I frequented the Trellis restaurant and didn't feel any burning desire to eat elsewhere. We sat at table 519, the upper floor of the 2 story restaurant, near a window where we witnessed magnificent sunsets. We selected the early sitting (6:15). We never felt rushed getting back to the boat after excursions and the time worked out perfectly. The meal was leisurely but finished in plenty of time to attend a 9 p.m. show. The left side of the menu remained constant with selections available daily, all of which were tantalizing and delicious. The right side changed daily with a plentiful selection for vegetarian, meat eaters alike. I especially enjoyed their daily seafood choices - each cooked to perfection, perfectly seasoned. I pride myself on my homemade soups, but I have to say Celebrity's soups were par excellent, you could taste the fresh ingredients. I did not indulge in desserts although tempting, until the last night, the 'Paris meets New York,' New York style cheesecake served in a French pastry. After sampling this concoction, I had a momentary regret of not sampling the earlier confections, but the fact that my clothes still fit validated my decision to abstain. Our waiter, Ahron and assistant, Yudell were delightful and within a day, knew all of our preferences without asking like water without ice, decaf coffee, etc. They served with such warmth and always seemed genuinely happy to be there. LUNCH: We usually ate lunch at the Oceanview Cafe, with something for everyone, from salads to pastas, pizza to sandwiches. I particularly enjoyed the Panini station as well as the daily international specials. Breezes Pool Grill was also open for lunch and offered burgers, hotdogs, fries etc. I also learned they'd grill chicken upon request. The AquaSpa Cafe was yet another lunch alternative with a lighter fare. We sampled the fresh poached exotic fruits, daily seafood entrees, and homemade bread sticks that were to die for! ENTERTAINMENT: Cruise Director Allan King - I've experienced more active, dynamic cruise directors, but he fulfilled his purpose and was entertaining in a dry sort of way. Evening shows: entertainment ran the gamut from spectacular to mediocre but I didn't expect Broadway each and every night of a 14 day cruise so I was not disappointed. Performers included the absolutely topnotch Celebrity dancers/singers (who WERE Broadway quality), a group of highly talented acapella singers, Brandi Chapman - a vocalist, Mark Donoghue - skilled with a variety of instruments including Mandolin, guitar, harmonica and violin. Also, your token juggler. I especially enjoyed the pianist in one of the lounges - very talented and warm personality, Tom Listebarger. One performer of mention, Brooks Aehron - although a very talented pianist, made a very distasteful reference to the decorative torches flanking the sides of the theater making him feel like he is performing at the crematorium. What a desecration of the memories of those that lost their lives in them. Many shocked concert goers exited the theater while others refused to attend his repeat performances further along the trip. CINEMA: Movies were plentiful with several showings per day. I did not take full advantage of the films thinking I could always rent when I am home rather than waste the time on the South Atlantic in front of a movie. Selections included "Bride Wars," "Knowing," "Soloist," "Easy Virtue," "Wolverine," "Duplicity," "Star Trek," "Marley and Me," "Valkyrie," "Last Chance Harvey," and "Watchmen." Other very appropriate movies considering our ports of Antarctica, Argentina etc. included "Eight Below," "Endurance Expedition," "March of the Penguins," "Evita," and "Encounters at the End of the World." Pay per view movies were also available on the televisions in the staterooms. SPECIAL INTEREST SPEAKERS: These were both wonderful and included a retired professor Richard Ojakangas, a geologist with 38 years of research on all continents who spoke on Ernest Shackleton, penguins, glaciation, and global warming/oil. The second, Graham Sunderland, a naturalist - spoke on Antarctica, the wildlife of the South Atlantic, and whales. The subject matter for the most part was very stimulating, and the few lectures that were less than interesting to me, provided me with a wonderful mid morning nap! PORTS: USUAIA: I can't comment on the other excursions in Ushuaia, but a Beagle Channel catamaran to Sea Wolves Island can definitely easily be found for ½ the price of the cruise sponsored trip. Once you exit the ship and walk past the security checkpoint, there are about 15 kiosks offering various boating options as well as taxi drivers and guides. Most only had 1 daily departure, however, mid morning - so if you plan to take advantage of any of these sailings, get an early start on breakfast and debarking. We chose Patagonia Adventure Explorer mainly because of the sales pitch of going on a smaller boat than a catamaran and being able to come much closer to Sea Wolves etc. We later saw that the catamarans went just as close but we enjoyed Patagonia Explorers none the less. We were roughly a group of 15, accompanied by a bilingual guide who showed us our journey on maps as well as shared with us books and information about the history of the area. The trip was 4 hours and included Sea Wolves Island, home to a colony of sea lions, Bird's Island, full with cormorant inhabitants, and the Les Eclaireurs lighthouse built in 1919. On the way back, we stopped on Bridges Island for a ½ hour walk to a scenic lookout with beautiful picture taking opportunities of the waters and surrounding snow capped mountains. We also enjoyed a very interesting talk on the aboriginal inhabitants of the area. Onboard the boat, we were served plentiful amounts of coffee, tea, hot chocolate, assorted cookies and some type of liqueur that we did not try. Ushuaia proved to be the best place for Antarctica souvenirs (made in China), but say Antarctica nonetheless. It is an extremely steep uphill climb to reach the shopping area - not wheelchair accessible. PORT STANLEY, Falkland Islands: The ship excursion "A day at the Beach with Royalty" was sold out long before we sailed, so I booked the same excursion with Patrick Watts who many people on the web have commented on and is ½ the price. A placard with my name was on display as we tendered and the 4x4's were waiting to whisk us away to Volunteer Point. We arrived in the Falklands, population less than 2,500, an hour later than scheduled due to wave/weather conditions so we had a very short stop at Volunteer Point. We literally had to run from 1 penguin area to another to be able to view/photograph them all. It was not Patrick's fault - just not enough hours in port there. We did see King, Gentoo and Magellanic penguins, adults, babies and even eggs. We had also arrived on about the only non rainy day in weeks so the drive was extremely muddy and we had to make frequent stops to pull other 4x4's in the caravan out of the peat bogs. The ride was extremely bumpy and riders should heed the warning "not recommended for guests with back, neck or mobility problems." I would also definitely recommend Patrick's operation. He delivered as advertised. One tip I read about which proved worthwhile is to pack a pair of disposable painter's shoe covers. The grounds are coated in penguin poop! My sneakers were like new after the trek with the covers. Penguins were plentiful as far as the eye could see. There were no boundaries and you could walk beside them. The ride is long - about 3 hours each way - with mostly monotone vistas of peat, rocks and occasional sheep. Our driver, Steven Vincent, in addition to expertise with a 4x4 in waist deep mud, provided entertaining stories and good music that made the 3 hours pass rather quickly. MONTEVIDEO, Uruguay - I took a city tour through Celebrity which was very enjoyable and included the highlights, important monuments and sites. The guide was very well versed in the history etc. Upon returning, I borrowed a wheelchair and took mom on a stroll down to the market. Buenos Aires - If you have extra time in Buenos Aires, I highly recommend getting in touch with a woman that I stumbled upon on the web - Sandra Gutrejde from My Buenos Aires Travel Guide or www.batravelguide.com. Sandra is a refreshing, delightful woman who proved to be responsive, accommodating, friendly and so helpful. I really cannot say enough positive. I approached Sandra with some ideas of my own but after explaining my mother's physical condition, she recommended against my ideas despite potentially missing out on our patronage. She was so selfless and delivered on all promises and exceeded my expectations, going above and beyond in her kindness and knowledge. PUERTO MADRYN, Argentina - we took the courtesy shuttle to downtown, walked around a bit, and then called it a day, choosing to relax by the pool on our first warm day in 2 weeks. Read Less
Sail Date: December 2008
Three years ago my wife and I sailed on the Infinity from San Diego to Ft. Lauderdale through the Panama Canal. Being disabled and using a power scooter I was impressed with all the shore excursions for the disabled, and my wife fell in ... Read More
Three years ago my wife and I sailed on the Infinity from San Diego to Ft. Lauderdale through the Panama Canal. Being disabled and using a power scooter I was impressed with all the shore excursions for the disabled, and my wife fell in love with the service and basic bells and whistles on Celebrity. Our Transatlantic cruise on the Galaxy in May only proved that Celebrity was an exceptional cruise line. Having said all that, I must say this cruise was a disappointment. I will start this review by saying that the service we received from our Cabin Steward Nelson, and our Wait staff (Allen, Asst. M'D, Dipak, Waiter, Johnny Asst. Waiter) were outstanding. As was Trace our table's Bar Server, and Santos our bartender in the Martini Bar. I mentioned to Nelson on the second day out that I would like ice at 4:00p.m. and without fail it was there everyday. After our first visit to the Martini Bar Santos remembered my drink and when we arrived would see me nod and make it immediately, as my wife likes to check out the daily specials he always had the list for her to review. Trace was always waiting at our table for the word as to whether we would need a drink or not upon entering the dining room, and remembered all our favorite drinks. Eva, our wine steward always made sure our wine was served with the dinner, and made sure my red wine was stored at a cool temp. These people lived up to the high standards of Celebrity's service, as did all the other staff I encountered on the ship. Now to the disappointments. I'll start with my overall view of the ship's condition-Poor, is all I can say. What I am going to say is not only based on my experiences but also on my table mates experiences and the experiences of the cruisers I had coffee and cigarettes with every morning of the cruise.I will start with handicap access, to my room and to the outer decks. Though I had a handicap access room the door to the room was not opened automatically and when I took my power scooter into and out of the room I had to try to hold the door open while trying to drive and maneuver the scooer at the same time without running into the passageway walls. The only automatic doors to the outer decks were on deck 10 and they had sills which would catch the front wheel and turn it one way or the other if you went over them slowly to avoid being jarred. Going to the spa was also an adventure for the chair bound as the doors to the spa were not automatic. The outside coffee machine was never open in the morning so every time I went to have a cup of coffee and a cigarette with my friend I had to bounce over the sill. And speaking of smoking, I know that in today's world smokers are considered worse than lepers in ancient times, but to have only one side of the Casino inside and one side of the top lounge inside to smoke is stupid. I paid a premium for a balcony so I could have a place to smoke then to be not allowed to smoke there was a rip. Also we were permitted to smoke on deck 10 and 11 in the cold wind and rain. The really funny part of the cruise was losing my lighter and going to the shops to buy cigarettes and cigars and asking to buy a lighter and being told, "oh, no we can't sell them, they are too dangerous!" In May they were selling them at a premium on the Galaxy with the Celebrity logo. Now to entertainment this was the first cruise I have been on where in 14 days there were 4 days when there was no main showroom entertainment, and a total of four outside entertainers two singers and two comedy acts one being a juggler. Captain's Club- Elite members -Ha, Ha, In May we had a savings booklet each with great coupon deals, and each received a nice gift, here one sheet of coupons with maybe ten coupons and one tote bag. Galaxy tour of the bridge, here none, Galaxy Senior Officers' cocktail party before dinner, Infinity 11:00am, I know it is 5 o'clock somewhere, but that was only when I was younger. drinking that early is only for hardcore drinkers. Now to the ship's condition. My cabin was right beside the midship glass elevators which were very quiet, except for the fact they had a crew from the ship yard replacing the metal around the windows welding, cutting, sanding and banging the metal into place allday everyday of the cruise. Alot of fun trying to take a nap or read with all the racket they made. This after spending 3 weeks in dry dock. I can understand the need to replace the metal as when we held the lifeboat drill I pointed out to my wife that the metal was rusted through in many areas. The carpet in many areas was torn and worn, in order to get hot water for the shower we had to run it for at least ten minutes and then it was only tepid. In the sink cold water was tepid and hot water was cold unless you ran it then it became tepid. When called to fix the problem the maintenance person ran the water into the drain until it became warm and declared it hot, and left. Two of our tablemates had to be moved from their cabin twice when they were flooded out, one of my friends from deck two had to be moved from his cabin because there was no water in the toilet. When asked what they did in the ship yard we were told they just had a diesel engine put in the ship. Celebrity should have had more work done. At least changed the mattresses because the mattress was high in the center and low around the edge not just in our cabin but also in everyone of our tablemates cabins. There were several times when I got off the elevator to go to my cabin and the fire door was closed, or I would leave my cabin and the fire door was closed. I was told several times that maintenance had been notified. After the tenth day they finally fixed the problem. Shore excursions- this is the first cruise I have taken where there was not at least one port that had an excursion for the handicapped. Also chair bound passengers couldn't get into the towns on their own as you had to take a van off the pier at every port, you couldn't go on your own. They worst part of picking a tour in Chile, where the cheapest tour was $75, was the disclaimer that they couldn't guarantee an English speaking guide and the buses were not air conditioned. Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

Find a Celebrity Infinity Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise