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14 Helpful Votes
Sail Date: September 2016
This was a 10 night Italy and Greek Isles cruise. Let me first say, our suite was amazing. We were on Deck 10 (Room 1122) conveniently located near the elevators just outside the library. The suite was spacious and comfortable and ... Read More
This was a 10 night Italy and Greek Isles cruise. Let me first say, our suite was amazing. We were on Deck 10 (Room 1122) conveniently located near the elevators just outside the library. The suite was spacious and comfortable and soundproof when we were in the room. Our deck was large with a table, chairs and a chaise lounge and we used it as often as we could. Our Butler Nikola was the a wonderful young man who was there to please. I can't say enough nice things about him. He was responsive to all of our needs, professional, competent, and genuine. He went out of his way to make sure we had what we needed. Thank you Nikola. I'm sorry we didn't get to see you before we disembarked. Our first stop on our cruise was Sicily (Messina) Italy. We signed up for the bike ride down Mt Etna. We didn't find out until we returned to our room after dinner that our excursion had been canceled. It was the one excursion we were really looking forward to, but apparently there weren't enough people signed up for it. We ran into another couple who had also signed up for it and they told us when they booked it, they were told it was almost sold out. Not sure what happened here, but it was a disappointing start to the cruise. Our next stop was Mykonos. We signed up for the excursion to Delos. We enjoyed walking around the ruins and the museum and our tour guide was very good. After the tour, the ferry let us out at Mykonos and we were able to explore the area. We had lunch and walked around the shops. The streets are like a maze and was nice enough. One of our favorite stops was Ephesus (Kusadasi) Turkey. We decided on the Turkish Vineyard Experience for our excursion here and we were happy we did. The drive alone to the winery was worth it to see the countryside and the winery and the wines were just perfect. It was a relaxing and enjoyable excursion. Then we were taken to a rug maker. We loved the demonstration of the rug making and were blown away by the silk worm demonstration. The rugs were absolutely beautiful and two couples purchased rugs, but there was never any pressure to buy one. I highly recommend this excursion! Rhodes Greece was okay. I didn't plan an excursion for this day, so we just walked into the old walled city which is very touristy. We had lunch here and it was good. We bought a few souvenirs and then returned to the ship. Santorini, Greece was absolutely wonderful. On this excursion we took a bus ride to Oia and then stopped at a winery. We loved Oia, and had our favorite meal of the trip here. The winery didn't come close to the one in Turkey, so don't expect much except the view from there is spectacular. Athens, Greece. We discovered the hop on hop off bus here and that ended up being the perfect way for us to see the Acropolis. It was breathtaking to see. We were blown away by the traffic there though, so be prepared for that. Naples Italy. Here, we walked around Naples in the morning on our own and grabbed a slice of pizza...it was the best pizza I have ever tasted! It was Sunday, so not a lot was open, but there was a place right outside the pier that we ate at and it was delicious! In the afternoon, we went on a Naples City Sights tour and I feel like we saw every inch we could by bus. We stopped at a cafe and had a gelato that was very good as well. I would have given this cruise a 5, but I was disappointed by the canceled excursion in Sicily and one night when we were in our suite watching the celebrity channel on excursions we saw an excursion from Naples to Ischia. When I asked about it no one seemed to know anything about it. Not sure why they advertise it if it is not available. Read Less
12 Helpful Votes
Sail Date: September 2016
Two couples we know recommended Celebrity, so being our 35th Wedding Anniversary we decided to go on our first cruise ever in September 2016 to the Greek islands. So glad we chose Celebrity. From the moment we boarded,it was a fabulous ... Read More
Two couples we know recommended Celebrity, so being our 35th Wedding Anniversary we decided to go on our first cruise ever in September 2016 to the Greek islands. So glad we chose Celebrity. From the moment we boarded,it was a fabulous experience. The man selling drink packages as we boarded, turned out to be the bartender at the World Class bar named Lazar. Three days in to our cruise, Lazar saw my husband and said "hi Eric, where is your wife, Carmen?" He actually remembered our names, unbelievable! The staff were very attentive. They surprised us with a Happy Anniversary poster on our stateroom door, a bottle of champagne, and a cake after our wonderful dinner at the "Murano" restaurant. Every restaurant even the buffet was excellent. Our favourite was the Murano, the lobster flambé was to die for! The waiters and maitre d were all very attentive and professional. At every restaurant, the Maitre d would advise me about Gluten free options without me having to ask. The Crew was available during the evening to say hello to. We were invited onto the front deck for a gathering which was nice, and at that time, the officer in charge arranged a tour of the ship and kitchen which we enjoyed very much. Our stateroom attendant, Klyne, made sure we had everything we needed. Every day at 4:30 we would have our gluten free appetizers on our balcony. He kept our room spotless. We opted for the Aqua class which gave us access to the Blu Restaurant and Persian Garden Spa. I treated myself to a most wonderful facial. So relaxing. If you are in to fitness and the gym, Reflection has a terrific trainer, Alex. Wish he lived close to us in Canada. We would inspire me to get into shape. The evening entertainment hosted by Martin, was always fun. He certainly keeps you entertained with his jokes. Liam also a host of entertainment, was great fun too. Loved the Abba night. Every night there was activity and shows. Lots of fun. We did our own excursions, so I cannot comment on celebrity's trips, but we were always met with ice cold towels and fruit infused water on our arrival to the ship. I don't know if other cruise lines do that, but this was a nice treat after a hot day. All in all we highly recommend Celebrity, Reflection. The ship is beautiful, and the staff/crew treat you like a "celebrity". Read Less
2 Helpful Votes
Sail Date: August 2016
General: we came off the ship very happy of our experience on the Equinox. The star is very attentive, no matter where on the ship, if you need hep or an information they are there really to help. The food is very good, if you have ... Read More
General: we came off the ship very happy of our experience on the Equinox. The star is very attentive, no matter where on the ship, if you need hep or an information they are there really to help. The food is very good, if you have selected a "drink package" they will serve you as much as you want, We thought they would served one glass and disappear, no way they keep asking if you want more .... even if your glass is not empty. some small things can be improved according to us but could be nothing to others i.e. storage in the stateroom we have seen ships with more storage than this one. Getting there: from the Athen airport you can take the bus X93 for 6 € each or a taxi (we took) which will cost you 50€ when no trafic, it took 1 hour at noon time. You need to know which gate is your ship, ours was waiting at gate E12. The port is like a horseshoe, when looking at the ocean the gate E1 is on your right to gate E12 on your left, there's about 3 miles between those 2 gates. BUT E1 to E6 are for ferries, Most cruise are at gates E10 to E12, about 10 to 15 minutes walk between each gate, remember if you take the bus. The only major disappointment about this cruise, we had an 18 hours power outage in our room, started at 23:45 ended at 18:00 PM the next day. This was very poorly handled, I won't use the word manage because it has t been managed. The problem is the emergency light stays ON all the time, during the outage, small detail but sleeping with the light ON is not obvious, Phone guest relation "no answer" learn the next day they were victims also, I learned the whole port side had the same problem (I think at least 1 000 people were affected by this) .... why the heck the Captain didn't take the microphone and inform everyone instead of letting al the passengers calling the "911" we had a captain good to tell us how deep is the ocean but for problems .... I think he doesn t want to talk about it..... we were kept in the dark (LOL) info wise. This leaves me in doubt in case a major catastrophe happens like the COSTA Concordia where the captain and sone crew men were safe before the passengers ..... food for thoughts. BTW our munster leader looked like "cinderella" that is reassuring LOL We had our share of "stupid" chair reservers, you know the one who gets up at 6:00 to reserve 10 chairs .. 2 near the pool 2 near the bar 2 shade and 2..... those idiots always says "lucky I reserved 10 chairs ... look some people cannot find any ... wonder why? cannot ague with idiots cuz they are always right. AT peak time only 75 % of the chairs are occupied, some were empty from 13:00 to 16:00 with personal stuff on it .... We liked the shows at night, very nice variety of talents ... even if 2 shows in a row look alike. Returning to the airport (Athen): we returned to the airport in the morning by taxi left at 8:00 am got into rush hour, took almost 2 hours to get to the airport and cost 85€ . We like Celebrity because of the "alcool package" even if we dont drink that much and because of the selection of food in general. Read Less
Sail Date: June 2016
we spent 3 days in athens before sailing enjoyed our time on board our package with cruise 1st included a 14 night cruise and time in rome and athens our balcony cabin was excellent and the staff friendly and efficient.Entertainment was ... Read More
we spent 3 days in athens before sailing enjoyed our time on board our package with cruise 1st included a 14 night cruise and time in rome and athens our balcony cabin was excellent and the staff friendly and efficient.Entertainment was very good and the meals where extremely good.Most of the ports you can walk off the ship and explore on foot bus es where complementry if needed.Great cruise line celebrity one of the best we have cruised with.The shore excursion we booked on the ship was expensive ,it was a 9 hour mini bus tour of the amalfi coast the views where beautiful we stoped at the lovely towns of positano and amalfi and sorrento which we had two hours to explore would have liked more time here,the mini bus was much to small no leg room and most of our time was spent on the bus.travel times are slow as the roads are extremely crowded same with the towns and that was in june Read Less
Sail Date: June 2016
Before the cruise: We had it all booked online therefore we checked in online and had our luggage tags and Xpress passes with us. Embarkation: We booked 2 Celebrity Suites (3 people in each suite) and there was a separate check in ... Read More
Before the cruise: We had it all booked online therefore we checked in online and had our luggage tags and Xpress passes with us. Embarkation: We booked 2 Celebrity Suites (3 people in each suite) and there was a separate check in counter for Suite Class so a staff member escorted us through the process and we were given our room key cards. We hold indian passports so we had to surrender our passports to the cruise staff. Immediately after checking our visas and passports we went through security screening. Before entering our cruise we were given chilled water and cold towels. We then boarded the cruise ship and had to go through security screening again. Embarkation over all was very smooth and staff were very warm and welcoming. The ship was at the port for 2 days - Embarkation day and Day 1, so we booked a shore excursion for Athens on Day 1. MY BEST TIPS: SHORE EXCURSIONS: Either book your shore excursions online (you get a better deal) or as soon as you finish embarkation and check in, go to your designated lounge (each class has a separate lounge/concierge) and meet your concierge to discuss the excursions and make detailed notes for each excursion and choose wisely as you may like to explore the city yourself as well. You will always get taxi drivers at all ports to give you a good deal on city tour and will drop you off at a local market close to the port so you can walk back to the cruise. The shore excursions are outsourced so a local company will take you to these form the cruise and the cruise is not responsible for these. SPA: Read the Celebrity Today newspaper delivered to you the night before for really good offers on massages and other salon services. Do not miss this out as these will be the cheapest deal you will get. When the ship is docked at ports you will get cheaper price than you would on when the cruise is sailing. DINING: Food was good, but you need to know where you want to eat your biggest meal. So explore all restaurants on the first day itself to see which suits you best. Luminae is the most exclusive restaurant only for the Suite Class (Floyd was our server and was excellent in accommodating our vegetarian needs). There are other exclusive restaurants where you pay and eat but all of the class assigned restaurants are free. ENTERTAINMENT: Celebrity Today News is your best friend to find out what entertainment and activities are going on throughout the day. These are very interesting, some are chargeable and most are free and they accommodate to each age group. Make sure you even carry the newspaper in your bag so you can walk in to any. Activities are very good and interesting with 2-3 formal dinner events. SERVICE: read cabin review. Butler is your saviour for anything and everything you may need/want. He will go out his way to provide to you although he is assigned 7 suites, he was attentive to our requirements. Stateroom attendant will assure your room is up to the standards. One thing I noted between Celebrity Cruises and Celestyal Cruises was that celestyal cruises didn't give you that extra touch of luxury when boarding or embarkation. You can clearly feel the extra special with luxury when you are with celebrity as they provide you cold towels and fruit infused water (seasonal fruit varieties) and they will even greet you properly whereas celestyal cruises staff just wanted to fit as many people on the tender boat and were in a hurry. SHOPPING ONBOARD: Apart from luxury stores, there were daily heavy discounted stalls in the evenings with products like Michael Kors bags, luxury watches, scarves, clothing, cosmetics, accessories. CONCIERGE: Free drinks and snacks with a friendly concierge Manuela who made sure our stay was comfortable overall. The CRUISE: Cabins were very clean and neat. Bathroom was also very good. N othing looked old or worn out ( I thought this when i was looking at the pictures online but it was much better). The Cruise was very well maintained and looked as new although it's 9 years old. Good to Know: Celebrity Cruises is the only cruise line that has Real Grass on their cruise ships. Sanitisers were present every 50 metres on the ship and when you board the cruise two staff members are ready to provide you with sanitiser. Would I go again? I would definitely and I am already planning my next trip from Celebrity Cruises. Read Less
20 Helpful Votes
Sail Date: May 2016
This was a wonderful cruise! This was our second cruise aboard Reflection and we have previously sailed on Solstice so we are very familiar with the boat. We chose the Celebrity transportation pkg to get from the Rome airport to the ship ... Read More
This was a wonderful cruise! This was our second cruise aboard Reflection and we have previously sailed on Solstice so we are very familiar with the boat. We chose the Celebrity transportation pkg to get from the Rome airport to the ship and back at the end. It was expensive but worth it. We tried Aqua class for the first time and won't bother again. The only advantage was eating in BLU and it wasn't that great. We are not much for things like Duck and their standby steak was over cooked and tough. First stop was Santorini, Greece. Did the ship's tour, wine tasting and to see the whole island. Cost $89 each but it was the only way to go. Then to Athens where we joined a group in the parking lot for a bus tour at $25 each (much less than the ship's offer) had a great tour and saw everything. We learned about this tour when we got off the cable car in Santorini as a young woman was handing out brochures. We were quite satisfied. We didn't go ashore on day 2 as we saw it all. Next day it was on to Mykonos where we just did our own thing, walked around it's small island and we had a good day. Day 6 in Kusadasi Turkey. Got off the ship and hired a private taxi for 60 Euros and he took us to all the sites. It was a good deal because it rained all day and we could view a lot of things from the taxi without getting wet as happened to those on the tour buses. Next was Bodrum, again we self toured and it was a lot of walking but we were impressed with the cleanliness and all the retail. Great place to buy imitation hand bags and watches. On to Crete, our favorite stop. Small island so we were able to walk from the ship to the downtown area. Enjoyed the day walking around the harbor and the fort. The last stop was Naples. We loved the Amalfi Coast in 2011 and we were happy to see it again. We e-mailed ahead to our previous tour guide Giuseppe (demurogiuseppe@ibero.it.) He met us at the ship where we chose a few others to join us in his nephews 8 passenger Taxi for a ride to Sorentino and lunch at a fabulous family restaurant in the hills overlooking the Med. All in all it was a great time followed by a long trip home. Only complaint was the entertainment on the ship was not up to par but that's OK just hang at the Martini Bar and say hi to Airies. Read Less
8 Helpful Votes
Sail Date: April 2016
This was our 22nd cruise and 8th with Celebrity. We were in Sky Suite 6102. Overall, we had a fantastic cruise. The ship is in really good condition, everything looks new and works well. And the ship is clean, the staff are always ... Read More
This was our 22nd cruise and 8th with Celebrity. We were in Sky Suite 6102. Overall, we had a fantastic cruise. The ship is in really good condition, everything looks new and works well. And the ship is clean, the staff are always cleaning the elevators and stairways. We had originally booked a balcony but upgraded to a suite when the suite prices reduced. The Sky Suites are great, lots of storage and walking room, additional seating, larger bathroom with full bath, and a larger balcony. Suite 6102 is also handy to the mid-ship elevator and stairs but on the starboard side. The room was quiet although you can hear the constant air conditioning hum. We have a butler, Ryan, and a stateroom attendant, Urban. Both are really good, Urban is like a magician - we go out for a bit and when we come back the room is cleaned or turned down or whatever. He is really quick. We see Ryan the most, he brings afternoon canapés and tea/coffee, and he arranges anything you need for the room. Brings room service, takes the laundry etc. He is really good and very friendly. The service is really outstanding. The best thing about the suite is the access to Luminae Restaurant for your meals and Michael's Club for drinks and snacks (pastries and coffee available at breakfast and appetisers in the afternoon, drinks of any type available anytime). Service in both Luminae and Michael's Club is also outstanding. We were mainly served by Anthony in Luminae and Angela in Michael's Club, but the other wait staff are really good too. Both Anthony and Angela keep on eye out and anticipate what you might want or need. Fabulous service. The food in Luminae was really high quality, and delicious. But if you don't want what is on offer you can ask for something from the Main Dining Room menu. We did this for dessert once (Celebrity's New York Cheesecake is my husband's favourite). We also ate in Tuscan Grille, Ocean Liners, and Bistro on Five. All of these have a cover charge, and the food and service is excellent in all. Everyone is keen to help you and ensure you have a great time onboard. The Concierge for the suites is Megan, and she was fabulous. Looks after any bookings for shore excursions or specialty restaurants that you want and saves you time and hassle. No queuing at guest services needed, Megan sorts everything out. She also manages any issues you may have, and provides general advice as well. She is a real asset to the ship. Constellation has the new fast internet system on board. And it is quick! You can buy various options or blocks of time. If you are a Elite you get 90 minutes free. For unlimited constant access, the price on our cruise was USD$199 for the whole cruise, and 50 per cent off for a second person or device in the same cabin. I was uploading photos onto Facebook and it was really quick, just a couple of minutes to load a dozen photos. Very fast and simple to sign up with immediate access. There is also an IT room with computers you can use so you don't need to bring your own device. It is so quick I saw people using Skype. Amazing. The itinerary was busy, we had 9 ports including an overnight in Venice in a 12 night cruise. The weather was great, we had a shower in Rhodes but otherwise we had fine days. We did ship tours in Athens and Venice, private tours in Naples, Ephesus and Santorini. And for Rhodes, Valetta, Mykonos and Crete we did our own walking around. The sail in to Valetta was beautiful, and the shopping was great as it was largely tax free. The sail in to Venice was a stand-out, we sailed down the Grand Canal at 1pm in the sunshine. Just beautiful. Read Less
9 Helpful Votes
Sail Date: April 2016
This was our third time sailing with Celebrity but have sailed on other lines. Both my husband and I loved this cruise and the ship. We stayed in Rome three nights before embarking in Civitavecchia. We opted to take the airport bus ... Read More
This was our third time sailing with Celebrity but have sailed on other lines. Both my husband and I loved this cruise and the ship. We stayed in Rome three nights before embarking in Civitavecchia. We opted to take the airport bus from FCO to Termini train station. It was a mob scene to load our own luggage and board the bus--never again. This was our third time in Rome and it was great to see again. We stayed at the Hotel Opera Roma which was about 7 minutes walk from the Termini train station. The area was great for walking to most sights in the city. We took the train to the cruise port and then shared a cab to the cruise port entrance. The cab driver dropped us off in front of the ship. Embarkation was easy and we ate lunch in the Oceanview Café. At about 1 pm our rooms were ready. We were thrilled with our inside cabin(8148 Vista deck), much larger than we have had on either Princess or Holland America. Our cabin stewards were always friendly and both did a great job. We ate most meals at the Oceanview Café, breakfast and lunch were the best meals, had cheeseburgers at the Mast Grill, also good. We had the traditional 6 pm dining in the Opus dining room-meals were good and the service was great. We ate dinner in the Opus about 7 times during the cruise but did not visit any of the other dining venues. My husband and I only drink the occasional beer and soda pop so we did not opt for any of the drinks packages. We tend to pick cruises that are itinerary intense and have very few sea days - we usually just veg out on sea days so we don't really participate in the shipboard activities except for the enrichment talks, enjoying the music in the atrium. We also enjoyed watching the on demand movies in our cabin - we thought this was a great way to relax at the end of our day. We booked three shore excursions with Celebrity- 1. Santorini - Oia and Fira with a wine tasting - I loved Santorini and this excursion was great as was the wine. 2. Oracle of Delphi with lunch. This spot was located about 2 hours from Athens. This was interesting but really enjoyed the museum where all artifacts were on display. Lunch consisted of Greek dishes and was quite good. 3. Ephesus - 1/2 day. We enjoyed Ephesus very much but was glad to be back on the ship. We had an overnight in Athens, which I wasn't too happy about when we booked this cruise. We booked the hop on hop off bus(our first time doing this) on the second day and this actually turned out to be a really great day, but unfortunately, not enough time to see everything. This leaves us something for the next trip. The hop on hop off bus stops outside the ship's terminal building. What a great way to see a city! Mykonos was a great island to visit, we opted to walk around ourselves. I wanted to see the windmills so after asking for directions four times, we found the windmills. We then wandered around for a few hours. If the street (alleys?) names were posted anywhere we could not find them. Bodrum - we visited the castle and did a bit of shopping. Crete - we took the bus from the port to Chania. Walked through the marketplace and around the old port. Naples - we'd been there before so we just walked around and then headed back to the ship for lunch We chose the Celebrity transfer from the ship to the airport. Disembarkation was easy and efficient. Our bags were taken during the evening. After breakfast we went to the assigned lounge for disembarkation. Bags were easy to find. We had a great cruise, some things we would do differently, but we loved the cruise and this ship. Read Less
2 Helpful Votes
Sail Date: August 2015
Having travelled twice before on sister ship Infinity, (and other Celebrity ships) we expected a lot from Constellation and on the whole she didn't disappoint. Boarding at Venice was a breeze, probably the quickest boarding we have ... Read More
Having travelled twice before on sister ship Infinity, (and other Celebrity ships) we expected a lot from Constellation and on the whole she didn't disappoint. Boarding at Venice was a breeze, probably the quickest boarding we have ever experienced. The sail out of Venice is amazing and a definite highlight that we had wanted to do for years.we understand that the Venice authorities will not be allowing this for large ships for much longer through the Grand Canal but it is the best sail away ever! We had an inclusive package which was great but even though we were not directly paying for drinks we found the bar staff still very happy to serve and generous with the measures. The friendliness of the crew was first class and as good as any we have experienced and better than on other lines which will remain nameless but have "sovereign " connections. Entertainment was generally good although we missed having a jazz trio in one of the bars. The theatre shows were well performed and produced but the new late night theatre show Elerya was awful. It tried to be "adult" but missed the mark but a long way, it was just rude. We hope this the shape of things to come on Celebrity. Read Less
3 Helpful Votes
Sail Date: August 2015
Went on Celebrity's "Connie" to Dubrovnik, Ephesus, Mykonos, etc. expecting a lot. Although I've been on 12 cruises, this is the first for Celebrity; I'd been told that this was the upscale Royal Caribbean and ... Read More
Went on Celebrity's "Connie" to Dubrovnik, Ephesus, Mykonos, etc. expecting a lot. Although I've been on 12 cruises, this is the first for Celebrity; I'd been told that this was the upscale Royal Caribbean and really the only line better was Crystal. Au Contraire. Perhaps if expectations hadn't been so high I would have enjoyed the cruise a lot more. Perhaps. So what was good first? The itinerary was perfect for me and a Venice departure is magical. The specialty restaurants, both Ocean Liner and the Italian one were simply great and in fact got close to if not even exceeded Crystal level food. The cabin, without a deck was fine and so was the cabin service. The entertainment and cruise director were also a cut above virtually any other line I've been on (which include besides Crystal, Cunard, Princess, Holland America, Norwegian, Paul Gauguin, Avalon, Chandris, RC.) The one excursion I went on was fine. So why then only a middling, at best, rating? Because: 1) nickel and dime-ing--every time you turn around a new charge, like the accountants have gone crazy. Perish if a venue is to close at 10:00 if you show up at 10:01. This attitude carries over to staff who reflect what management considers most important. If you found coffee there might not be cream or sugar nearby. Staff directed you to the other end of the ship. Virtually all of the lines mentioned above had a happier, more fun and service oriented staff than this. Yogurt in the morning costing over $5?? $5 for a smallish bottle of water? I don't think so. 2) Celebrity spent a huge amount on upgrading the spa area on this ship--and then couldn't make it work. No one would pay the $169 upgrade to stay in the area and they sheepishly refunded it when I thought I might. 3) Failed services. They touted giving away $500 of spa services--but didn't do it. They charged $50 for 3 games of bingo and supposedly a free suite upgrade as a prize -- but the same person won all 3 games. They also charged a very high $150 for what sounded like an interesting behind the scenes tour, then cancelled it when not enough people signed and discouraged everyone from signing up. What about those who wanted to go? 4) This is already an expensive line--but the package, mainly drink upgrades were ridiculously costly, -- I guess unless you got them free. 5) They had an interesting looking wine bar area...but none of the wine machines would work. 6) And the very worst? The service and food in the main dining room were, at best, marginally edible and at worst, not really. In a very similar space, Norwegian Epic had good, festive and happy food and a small orchestra playing with dancing. Celebrity had none of this and even lost my reservation for what table I should have been at. Room service meals were also forgettable. Why should this be when there are 130 chefs and a huge kitchen? I think the accountants made the purchase of lower grade product initially. I therefore spent 4 of 7 nights in the upgrade (and up cost) restaurants. One should just build that into the planned costs. Will I try them again? Maybe on a newer ship; I'm still intrigued by the grass of which this ship had none, and there are too many good reviews out there, but I suspect most of the problems above are line related, not due to this particular ship not fitting well into the current owner's plans. Read Less
2 Helpful Votes
Sail Date: August 2015
I slipped and fell on deck 10 because of the puddles of water. AFTER I fell and got hurt there were big yellow 'wet floor' cones everywhere but that does not help my very hurt back. ALSO...after a shore excursion around ... Read More
I slipped and fell on deck 10 because of the puddles of water. AFTER I fell and got hurt there were big yellow 'wet floor' cones everywhere but that does not help my very hurt back. ALSO...after a shore excursion around Santorini, the tour guide mentioned that the cable car to get back down tended to have very long lines. Thank goodness for that advice. 1.5 hours in line with people cutting in and no structure or help. People were arguing and fighting, really very bad organization. Angel the maitre d' at the San Marco restaurant is funny and helpful, very entertaining. Had mostly good dinners, the wait staff and sommelier in the San Marco restaurant were lovely. We ate there 6 of the 7 nights. One night in upgrade restaurant ($50 per person) resulted in a 3 hour dinner that should have been 1.5 hours at most but service was very slow, regardless of the fact that the restaurant was not busy. Buffet was always good, food as well as service. The buffet menu was good each day and it changed, so the food was not boring. Photographers were very nice and we got great photos. A nice perk and reminder of the trip. We took the train in from Venice and there was no help at all at the train station upon arrival. Don't know if it was our fault for not checking or our travel agent for not offering but it was very upsetting. The other cruise lines had signs and people waiting but we were stranded, with no help with the luggage, no signage, and no direction to the ship. We asked the locals for directions and found our way, but it was a long, hot walk followed by an anxious time with the 1.5 euro tickets for the people mover (train) to the ship, then more walking. The travel agent had us give advance passport and credit card info for an 'express check in' which was a total waste of time, as we still had to stand in line and give info all over again. Nothing express about it and we were not invited to stand in the express line although it was clearly stated on our paperwork. Disembarkation was probably the smoothest part of the process, there was help and transportation to the airport ~ we paid for it of course. Katakolon (last stop) was wonderful, an easy day in a beautiful port with great restaurants, shopping and people, even though it was very crowded, the shop and restaurant owners and workers were all wonderful. A day in Athens was highlighted by a taxi driver who offered us a tour and it was a great experience. Two cabs (there were 5 of us), we checked their business cards and licensing of course, and settled on price, squired us around town and offered a nice tour, gave us hints on getting around the Parthenon and other tours, changing of the guard, (use the same ticket for different tourist areas for instance)...it was much less expensive than if we had take the tour offered by either the ship or trip advisor...and then brought us to Zorba's (we asked for a great place to have lunch)...it was on the water with a fabulous view and incredible food and friendly and awesome wait staff and manager Nick ~ we promised him a shout out! Keep in mind that we are rather brave and didn't mind going on our own and it turned out incredibly well for us. Too tired to look for their business cards right now but one was getting married very soon and the other had lived in NY, both spoke great English and made the day just wonderful for us. We saw a couple of shows; not bad, considering...The Captain IS very funny, charming and very communicative with passengers...we wished there were more bars open outside in the evening. They close up by 730 or 8 pm and we were forced inside with karaoke singers and loud music etc...if we wanted a drink to bring back outside it was a long walk for peace and quiet under the stars. Read Less
Sail Date: July 2015
Overall a fantastic experience and we met some great new friends (other cruise critic members). The opportunity to communicate with them prior to departure and organise to form port tour groups was a great way to see the sights and enjoy ... Read More
Overall a fantastic experience and we met some great new friends (other cruise critic members). The opportunity to communicate with them prior to departure and organise to form port tour groups was a great way to see the sights and enjoy great company. The check in process was great and considering just how hot it was at Venice ( + 41 degrees) the cold drinks were appreciated. Drinks on the Helipad while leaving Venice was spectacular so thank you very much to the Best Captain in the World, the Greek God, (not my words, Cruise Director, Alejandro) Meals: Ocean Liners Restaurant we tried the 50% discount special offer first night and the food and service was fantastic. Great initiative to encourage people to try the restaurant. Blue Restaurant as part of Aqua Class was always great and much quieter for dinner. Please have a Sauvignon blanc available as part of the basic drinks package. San Marco main dining room we tried twice with new friends, but unfortunately we found it very noisy and food and service out of three would be 1.5 only sorry. Ocean View Cafe for breakfast and the occasional lunch on sea days was great with plenty of choice. Loved the Sushi bar thank you. However the drinks option at the Rear of the ship Bar we found it interesting on the drinks package basic that beer on tap was considered premium only but the glass bottles were not for Heineken? Cafe al Bacio great spot for sunset drinks, coffee breaks and liqueur coffees. :-) Bistro on five we were surprised to find this was not included and an additional cost. This may indicate while it always appeared to be empty unless you wanted a quiet spot away from everyone. The Martini Bar is popular but martinis overpriced is you are on he basic drinks package only. We did not appreciate the hard sell by the bar staff to upgrade all the time. Maybe some more chairs would be an option as the regulars never leave the ones around the bar. The ship photo's are too expensive and if you charged half the price people would buy them and you would not waste all that paper and harm the environment. The entertainment we attended the following: - Hypnotist - average - Staff dancing anything goes show - scary - Guitar singer in Cafe al Bacio - Good - Alejandro was very amusing. ( He is from Argentina) Would we try Celebrity again? Yes the Solstice Class. Read Less
Sail Date: July 2015
Just returned from our 25th Anniversary trip to Europe, having spent the first week on the Constellation and most of a second week on land. Perhaps we should have done it the other way around, as Celebrity had definitely spoiled us with ... Read More
Just returned from our 25th Anniversary trip to Europe, having spent the first week on the Constellation and most of a second week on land. Perhaps we should have done it the other way around, as Celebrity had definitely spoiled us with all the ice-water we could drink, unlimited towels and food, and constantly refreshed cabin . . .after that, traveling on land was a rude awakening! My husband, three teenagers (15, 17, 20) and I are experienced cruisers from Wilmington, NC and this was our second Celebrity cruise out of approximately 12-15 total; we definitely feel Celebrity is at the top of its tier with regard to service and food quality. [We had even taken a chance on Costa cruises last summer, only due to the itinerary offered for Northern Europe, and were sorely disappointed by crew decorum, lack of free water to drink, and absence of food availability between meals and late at night.] First to arrival: we took a taxi from the airport directly to the port, so no cruise connections were used. Given that we had arrived at 0900, we were very pleasantly surprised to be able to board shortly before noon, though our luggage didn't arrive at the cabin until ~3:30p. We had forgotten to buy duty-free bottles of wine to bring aboard, as one bottle per cabin is allowed at the onset of the cruise, so walked in the midday heat from the port to Piazza le Roma (~15-20 minutes) and visited the Coop store there; though we had asked a cruise rep, we were not advised that just past the security checkpoint, there was a duty-free shop right in the port terminal that would have saved us some sweaty steps! Cabins: The cabins we had were 7123 and 7127, both interior; there was adequate closet space, a nightstand per person, and the bathroom had storage in a cabinet under the sink. Beds were comfy. As always, I could have used more hooks to hang things on. Our kids' cabin needed to sleep 3, and we were unpleasantly surprised to find out that there weren't bunks to be pulled from the ceiling, but rather a fold-out cot/sofa-bed, which occupied much of the little floor space there was. Apparently, there are pull-out bunks on Levels 2 & 3, but not above those levels. As usual, the love-seat and cocktail table provided often were more in the way than useful in these smaller cabins, and I often wonder why there aren't at least tables that can be folded up or down against the wall to make more room. Dining: We had requested main seating at 18:30 and found the lower level of the San Marco Dining room to be quite nice, with large floor-to-ceiling windows looking out the back of the ship. We five had requested a table for 10 and were lucky enough to have been assigned a pleasant family from Dallas, TX who had girls of similar age to our teens, so dinner conversation was always lively! Our main server, Olman from Honduras, was a peach--always friendly and helpful, and his assistant, Ivana from Serbia, was just as nice. We give them both a "10"! Food was very good and we didn't have a bad meal all week: we always order one of each course (appetizer, salad or soup, entree, dessert) so there was always something to please. There was a lot of seafood, steak available every day, pasta, lamb/veal, and also vegetarian options daily. The Ocean-view Cafe buffet was available for breakfast and lunch and always had a wide variety of choices: Asian (the Indian options were always our favorite), Mexican, pasta cooked to order, pizza, sandwiches, salads, fruit, carving stations, meats & cheeses, the list goes on. We never paid extra to visit a specialty restaurant and did not purchase any of the drinks packages--the up-charges would only make sense if one were a BIG all-day drinker (who hadn't brought 2 bottles of wine aboard!). Ports: Our first port, the very day after embarkation, was Split, Croatia. Unfortunately, we should have docked and were tendered instead, causing us to miss a planned walking/biking tour that we'd been looking forward to. Celebrity was well aware of the clients' response to this snafu, and thereafter took great pains to make any other tendering/docking as painless as possible. We merely walked about the waterfront area and then returned to the ship, so I can't say too much about the port itself. Santorini: We were tendered here as well, but things went much more smoothly. Immediately upon landing, we heard an offer for 10 Euro pp tickets for a combined ferry/bus option that we took: fight from the tender landing area we boarded another boat that in ~15 minutes took us to the end of the island where we were transferred by minibus up to the top of the hill. There was the town of Oia (or Ia) which we strolled through and greatly enjoyed: so many vistas, replete with whitewashed buildings and blue accents and beautifully blooming bougenvillia everywhere! Bring your cameras!! Then, at a predetermined time ~1-2 hours later, we boarded a bus and rode the 15minutes to the city of Faro, at the top of where we'd initially landed. That area was much more overrun and crowded with tourists than Oia, so after strolling a while, we headed down on foot, on the same path that the famous donkeys use. It was a bit treacherous even going downward, as the cobbles are well-worn and somewhat slippery, so caution is advised (though at least one is in control of one's own destiny when walking, which can't be said for when on a donkey!) Mykonos: Docked. A shuttle provided brought us closer to the town, then we walked through town, along Little Venice, and to the nearest beach, which was a bit rocky to enter the water, but well worth the cool refreshing dip! Wish we had taken the opportunity to go to one of the more developed beaches, but had to re-board by 15:30 so didn't chance it. Windmills (not functional for some reason, though there was plenty of wind!) are a photo op, and again, all the cobbled lanes with overhanging flora. Katakolon: Docked. Main street is immediately adjacent to dock and many outfits sell tickets to Olympia. We opted to take Katakolo Tours bus round-trip to Olympia for ~10 Euro pp; the ride takes ~30 minutes each way and we had 2 hours there to see the museum and archeological site. Bring sunscreen, hat, and water, as the site is dry and HOT. Admission for these combined was 9 Euro pp. The bus back was barely air-conditioned, but served it's purpose. Venice: we hadn't arrived for any pre-departure time in Venice, so were very happy that we had one full day docked in Venice. It was blazingly hot, unfortunately, and that made our independent excursion to Murano, where the famous glassblowers work, a bit of an uncomfortable day. The wait for the vaporetto was long and crowded, and the town in general was even more busy than usual, as there was a celebration occurring that evening complete with fireworks over San Marco Square. Our purchase of a 24 hour vaporetto card for 20 Euro pp would have been a good deal if we had taken more than two vaporetto rides that day, but we opted to return to the ship for dinner and then had an upper level vantage point to see the fantastic (and fantastically long at ~20 minutes duration) fireworks at 2330 on the very last night of our cruise! Entertainment: After dinner, we would head directly to our 20:30 show and thereafter would go find whichever lounge was the liveliest. Given that we like having the teens with us most of the evening, we didn't have a chance to see what the Martini Bar had to offer, but it was always hopping. We did bemoan the fact that there was no piano bar for sing-alongs, and no real "disco"--the DJ had a small open space across from the Martini Bar, which made the whole level noisy and inhibited those who may otherwise have danced. Though he had some decent streaks of songs, we felt the DJ wasn't always attentive to the effect of his song choices: there would be a full dance floor and he would segue into some mix that would clear the floor, and he wouldn't change it up! Pay attention to your dancers!!! Also: It would be great if there were a "young adults" club where the 18-24s could meet and hang out; this demographic no longer has the organized "kids clubs" and would benefit from being thrown together more. The dancers and singers aboard were quite talented and enthusiastic, and we particularly liked the Celebrate the World show, though I heard it was being phased out after a 5 year run: would love to see it continued, but perhaps with updated costumes/songs? The newest show, Illyria, was a bit risque but no too, but the cast seemed to enjoy the challenge of a new and daring venture. The guest stars that we most enjoyed were the comedian Fred Klett from Milwaukee, and the female Ukranian violinist. The acrobats that are part of the cast are great as well. There happened to be two different Motown-type guests, which were both good, but it seemed too much of the same genre. Activities: As to the daytime events, the activities staff did a good job, offering dance lessons, ping-pong tournies (more, more!!), and trivia, but there was no shuffleboard competition. The library was well-stocked, but could use some travel guides and maps/atlases. Service: we found the staff aboard, from cabin stewards to waitstaff to officers and activity staff to be very attentive and polite. Super-Captain Tassos was great--with his involvement in so many activities, I don't know how the ship stays underway! The drink staff were never pushy. Disembarkation: We had independent arrangements to get to the train station for a 13:30 train, so requested the last # to disembark. We had to eat breakfast by 0800 and vacate the cabin by 0830, but then sat comfortably in a lounge for ~40 minutes until our # was called, walked off, found our luggage, and off we went! Read Less
6 Helpful Votes
Sail Date: July 2015
We took the cruise from Athens to Istanbul (7 nights). I want to have something clear: we are experienced cruisers as this was our 21st cruise. 1. Beverage Packages: They are very annoying on day 1 trying to sell you the beverage ... Read More
We took the cruise from Athens to Istanbul (7 nights). I want to have something clear: we are experienced cruisers as this was our 21st cruise. 1. Beverage Packages: They are very annoying on day 1 trying to sell you the beverage packages. Visiting the lunch buffet the 1st day is very painful as they will try to sell it to you every 2-3 minutes. People, honestly, it is not worth it. But that is at your discretion. My critic is they bothering you while eating 2. Main Dining Room: The worst dining experience we have had in 15 years (21 cruises). The head waiter was always in a hurry and he had no idea about the items on the menu. The assistant waiter was very rude and it was very common to have our water glasses empty. It is the first time in a cruise that I needed to ask for more water while eating almost every night. We didn't even met the Maitre D. 3. Shore Excursions: This was the worst part. In Mykonos they only drove us around the Island. The tour only went to a monastery. The tour didn't even go to the famous mills. The tour in Kusadasi Ephesios was the best one (Ephesios, and St. John tomb highly recommended). In Istanbul was the worst one. We went to the Blue Mosque for only 10 minutes. The tour guide only told us how to get in, how to dress, and where to find him 10 minutes later. Then we went to the Topkapi Palace. The tour guide gave us a 10 minute explanation and then gave us 45 minutes to be alone in a huge palace. Nobody seem to know where to go. It was a mess. In general I do not recommend taking the Celebrity Tours. 4. The Food: The food was average. Not bad. Not excellent. Although every eating area was very clean 5. Night Shows in the Theater: Average 6. Cabin: Although the cabin (inside) size is a bit larger than other cruises, the experience was terrible. The first day we found a stain in the bed sheets that honestly looked like male body fluid. There was a lot of dust in the cabin. It was very difficult to see the cabin steward. We saw him like 4-5 times in a 8 day cruise. 7. Pool service Terrible. The first day was at the sea. We went to the Jacuzzi and in was very difficult to look for someone to buy drinks. When somebody finally came they told us that we weren't allowed to drink in the Jacuzzi. Ironic given that we are in a Cruise Vacation and at the sea. So I went to the pool bar to buy a few drinks for our group. Again it was the first day so I asked the bar tender what beers were available. The bartender made a very awkward mad face like he was mad that we were asking. As an experienced cruise traveler I do not recommend the Celebrity Equinox. It is more expensive than Royal Caribbean, Princess or Carnival and it is not worth it. Those other cruise lines have the same or even better service level at lower prices. Also those other Cruise Lines have better Shore Excursions and tour programs. These are my humble final thoughts based on 21 cruises in 15 years experience Celebrity is Overrated, the service is very rude unless you buy expensive beverage packages, and everything else is average. So why pay more? Honestly, I may never go back to cruise on Celebrity. Read Less
2 Helpful Votes
Sail Date: June 2015
We have sailed with Holland America and Carnival - no comparison with the Celebrity Equinox. I can't say enough about the quality of the food (choose the BLU dining room!) and the EXCEPTIONAL staff. On other ships I have often felt ... Read More
We have sailed with Holland America and Carnival - no comparison with the Celebrity Equinox. I can't say enough about the quality of the food (choose the BLU dining room!) and the EXCEPTIONAL staff. On other ships I have often felt the staff were "forced" to be nice. On the Equinox the staff genuinely seemed happy. The dining room staff in the Blu dining room were the best I've experienced. The travel (arranged by Celebrity) was also exceptional- as well the hotel they had us stay in Athens for our extra day (Grande Bretagne- we had a short walk to the Acropolis and at our roof top breakfast we had a perfect view of the Acropolis). All in all this was a vacation to remember- we will definitely choose Celebrity for our next cruise! Read Less
2 Helpful Votes
Sail Date: October 2014
We have just returned from a 12 night cruise to Italy and Greece. It was one of the best cruise we ever had. This is our 8th cruise and embarkation in Barcelona was a breeze. We were in Suite 1615 on the 11th deck and it was exactly as we ... Read More
We have just returned from a 12 night cruise to Italy and Greece. It was one of the best cruise we ever had. This is our 8th cruise and embarkation in Barcelona was a breeze. We were in Suite 1615 on the 11th deck and it was exactly as we pictured it to be. Both our Concierge, Carlos and Butler, Cesar attended to our every need. Our Stateroom Stewarts, Allan and Taurif were extremely efficient and courteous. Table 212 at the early seating at the Symphony Dining Room was attended by our Waiter Jimmy and Asst. Waiter Kristalis. Here again we really impressed by their service and attention to detail. The tours we pre-booked through Celebrity met our expectations. Expect crowded large groups in all the ports as the itinerary for this cruise is extremely popular. There were always a minimum of 2 large cruise ships in each port. Again we were very lucky with the weather as the seas were calm and peaceful. Santorini, Athens and Mykonos had each own special appeal. We were right to take the Tour "A Taste of Athens" as we now know where to go when we return. The Acropolis had the largest groups of tourist we have ever seen in Greece as the Parthenon was really a sight to behold. My wife and I are both Catholics so we were very moved by the visit to the house of the Blessed Virgin Mary where also heard the noon mass especially for groups who booked the "Biblical Tour of Ephesus". Our tour guide, Ilker, was very knowledgeable and professional. Of course, we had to see the making of the beautiful carpets of Turkey on this tour. At Ephesus, again expect very large groups of tourist. We were pleasantly surprise by the evening shows we always watched at the Equinox Theater. Paul Baya, the Cruise Director, gave a wonderful performance when he sang, My Prayer. Each show was a minimum of 45 minutes to an hour. It was just the right mixture of comedy, musical Broadway style number, Circus Acts similar to Vegas type shows and orchestra music. Celebrity to us by far had the best theatrical numbers as compared to the Royal Princess. Mood Icons, the house band, were great. We really enjoyed dancing to their music each night. We were a bit disappointed that Celebrity now charges for Circuit Cross Training Exercises and Zumba classes. We had Zumba daily at the Royal Princess and it was always free of charge. To sum it up, we had a wonderful 5 star cruise!   Read Less
Sail Date: October 2014
It was with a certain amount of trepidation that I approached my third Celebrity cruise having read a number of recent reviews from Critics returning from Equinox. Declining standards, poor service, 'no chocolates', expensive ... Read More
It was with a certain amount of trepidation that I approached my third Celebrity cruise having read a number of recent reviews from Critics returning from Equinox. Declining standards, poor service, 'no chocolates', expensive drink etc etc. Well i suppose it all depends on what you expect from a Cruise. If it is to have your every wish fulfilled at the click of your fingers by willing slaves who are only there because you are paying them to satisfy your every whim then perhaps you might be disappointed. If on the other hand you hope for excellent service from underpaid and overworked staff who retain a smiling face through all adversity then the Equinox is certainly the place to be. Yes there were no chocolates on the pillow every night and the special MDR lavish brunch was gone and perhaps we did have to wait a little longer for our drinks to be served but these were minor factors in what was a wonderful cruise. Once again we enjoyed the pleasure of an aft stateroom from which we could enjoy the sun rise and set and the room was kept in impeccable order by Sharon and Sheldon who were always on hand with a cheery greeting be it 'have a lovely day' or 'enjoy your dinner' etc. I have to admit to a constant feeling of guilt as we set off for a sumptuous meal or a lovely day out while they slaved away morning and night to ensure our comfort. The MDR was our chosen spot every evening and the food was, as usual, outstanding served by the jovial Aston and the serious but polite and efficient Sergey who seemed to know what was required before being asked. The sommelier Vladimir ( a ringer for Basil Faulty - without the rudeness) was seriously overworked and constantly under pressure from his superior and many of the waiters, Despite this my glass was rarely empty and my special Hungarian desert wine appeared at just the right time. The entertainment it has to be said was mixed. The Equinox singers and dancers were excellent and Scotty McLean the comedian had me literally in tears. I profess to sleeping through a few of the shows but this was more due to tiredness and good wine than the quality of the performers. The Cruise Director was to be honest a bit disappointing. While he was efficient he did not really attempt to bond with his audience. It was all a bit formal and scripted but I have to admit he had a fantastic singing voice which for some strange reason was only allowed to be heard on one night and that as a result of an artist taking ill. The Enhancement talks were very interesting but I really have to question the fact that they appealed to such a niche audience. I felt particularly sorry for Sophie Ibbotson whose talks about her treks in and knowledge of the regions of Northern India, Pakistan, Afganistan, Kasmir etc were fascinating but received audiences rarely reaching two dozen. The highlight of these talks was the 'bonus' presentation by astronaut Woody Spring which was hidden at the bottom of the Equinox Today presentation without any fanfare or pre announcement by Cruise Director. Woody's talk and his subsequent availability to talk and sign photographs was a rare opportunity to meet a 'real personality'. A cruise is of course a lot to do with ports of call and on this cruise these met and exceeded expectations The beauty of Santorini and the Amalfi Coast, the sheer scale of Ephasus and the Parthenon, the gales in Mykonos and the history of Valetta were a wonderful mix. While we took the Celebrity excursions on three occasions I was somewhat irritated that in the 'What to Do' talks on board we were not offered the options of Do It Yourself ifn fact we were actively discouraged by scare stories and frankly insulting comments in particular about Civitiaveccia. I dread to think what Celebrity guests arriving in my home city of Belfast are told. On Santorini we were fortunate to find the boat trip to Oia which for 25 Euros took us to this beautiful village, bussed us up the cliff road and gave us a bus tour back to Thira with as much free time as we required. Also in Salerno a 15 minute walk along the seafront took us to the Amalfi ferry 16 euro return to Amalfi with the opportunity to see the magnificent coastline at a leisurely pace. All in all an excellent cruise with swift and efficient embarkation and efficient, if somewhat early disembarkation. Roll on Cruise No 4.   Read Less
1 Helpful Vote
Sail Date: October 2014
We sailed on the Celebrity Reflection in October 2014. It was an amazing cruise. We had Select Dining and ate in the Main Dining Room every night..sometimes we shared a table and other times we ate by ourselves. It was a nice balance for ... Read More
We sailed on the Celebrity Reflection in October 2014. It was an amazing cruise. We had Select Dining and ate in the Main Dining Room every night..sometimes we shared a table and other times we ate by ourselves. It was a nice balance for us. We did not pay any extra for the specialty restaurants...we felt the food in the MDR was excellent and there was no need to go anywhere else. You always had a choice on the menu..the right side of the menu changed every night and the left side stayed the same. So you always had a choice from at least 6 appetizers, entrees and desserts..even vegetarian dishes for those who wanted it! We only experienced slow service one night..and that was because we had been in port all day and everyone seemed to be eating at the same time as us. Other than that, service was always impeccable and prompt. We received the Classic Beverage Package as part of the 123Go promotion, and it was great! The choices of wine were great and my husband was pleased he could drink Heineken beer. Around the pool we drank a cold beer and I tried some speciality drinks which were included in our drink package ($8). We saw no need to upgrade to the Premium package as we don't drink martinis, and any speciality teas and coffees we wanted were included in the Classic package. The rest of the time we ate in the Oceanview Cafe (buffet) which always had an amazing selection of salads, fresh fruits, hot meals both for breakfast and lunch. The personalized egg stations are great..you can get omelettes, poached, fried, scrambled eggs with your choice of toppings. Entertainment was great on board. We sat in several lounges for pre/after dinner drinks and listened to great singers. The shows were entertaining..we especially enjoyed the Salute to Broadway, the Irish star of London's West End and the juggler..very funny! We took the ship sponsored shore excursions at most of the ports of call. In Santorini we took an excursion mainly because we wanted to get to Oia, and be first off the ship and not have to stand in a huge line to get up the cliff by cable car. We were not prepared to either walk up or take a donkey! This excursion tendered us to waiting buses which drove us up the cliff and straight to Oia before it got too crowded! The 1/2 day tour ended in Fira which was perfect and you had free time to look around and make your way back to the cable cars whenever you were ready. We felt all tours including Istanbul, Ephesus, Athens and Leisurely Sorrento booked through Celebrity were worth it. You were always first off the ship when you wanted to maximize every second in these amazing ports, and the guides were always interesting, well educated and maximized your time in every place. I know some people complain about the obligatory "carpet demos", but we could have certainly left if we did not want to stay. We sat through the first one in Istanbul (which I found quite interesting), but in Ephesus, we politely ducked out and it was not a problem at all. We were told by our travel agent to book shore excursions from home, but this did not appear to be really necessary. As long as you book in the first couple of days aboard, you should get a spot. Celebrity's website for viewing shore excursions is not very good, better to wait to see the list from the ship as there are many more options available to you not listed on the website. Read Less
Sail Date: October 2014
After a brief flirtation with P &O Azura, we returned to our Celebrity family for a Greek Islands cruise on the Equinox sailing out of Barcelona. These last two cruises have certainly confirmed to us that we definitely much prefer the ... Read More
After a brief flirtation with P &O Azura, we returned to our Celebrity family for a Greek Islands cruise on the Equinox sailing out of Barcelona. These last two cruises have certainly confirmed to us that we definitely much prefer the smaller ships. We realise that there are much bigger ships than these two that we have recently experienced, but really they are too big for us, and we can't wait to return to the beautiful Celebrity Century before it is decommissioned. It's important I say this, as it really puts into context what I say about the Equinox, it's not a bad ship, it's just too big for my wife and I. As always, the embarkation process with Celebrity was hassle free and speedy, and the cruise terminal at Barcelona was one of the best we have encountered. Footballing rivalries, and the fact that we have a villa in the beautiful region of Valencia means that I am unable to give you an unbiased view of Barcelona, but all the Americans we spoke to, loved the place. Our balcony cabin was of the usual high standard Celebrity set, although we didn't seem to have enough drawer space, and as a non lover of technology, I would have preferred a TV which you just had to switch on to get a TV channel, rather than have to be a rocket scientist, but that's just me. Continuing on the subject of technology, regular readers of my reviews will know I have a special interest in ship's gyms, and as you would expect, the gym on the Equinox was large, clean and very well equipped. However, the touchscreen technology on the treadmills, bikes and cross trainer was extremely frustrating as it was often unresponsive. To be fair to guest relations, when I mentioned this to them, they did investigate the problem, and the feedback I received was that the glass covering the screens was too thick. Typical technology, the more advanced it gets, the more problems arise. As for the rest of the ship, as I previously stated, essentially, my wife and I prefer smaller ships, so we felt the Equinox lacks character and seemed really crowded on sea days, although I loved all the famous quotations in the men's restrooms, which as usual with Celebrity were always very clean and free from unpleasant odours. One area of the ship we really did like, was the layout of the buffet, with its individual food islands and ample seating areas. The food as you would expect, was in plentiful supply, but as Celebrity regulars, we are beginning to find the menus a tad boring and repetitive, and certainly the Classic menu could do with updating. Also, it really is about time the cruise lines offered far more healthy options and certainly, as a vegetarian, my wife really struggled on this cruise, although to be fair, the waiter who looked after us in the dining room in the evenings did try to help with the vegetarian options, but the company really need to increase the choices available. Anna our Assistant Waiter was particularly good. Also, a number of people we spoke to during the excellent Captain's Club events told us that the ship had run out of slimline tonic just three days into the cruise, and though we don't drink it, I would have thought it was a basic drink to have available in the bars. Later in the cruise, the ship also ran out of English Breakfast Tea, another staple beverage I would have thought. One other minor gripe we had was the lack of presence of the ship's officers, but again, we may just have been spoilt by our times on the beautiful Celebrity Century, though the Equinox guest services staff were a match fir the excellent staff on the Century. Generally, I think that Celebrity's customer service ethos is one of its' strengths , I love the way they always sort out a problem if you have one, and their can do attitude is second to none. Although we also cruise with other companies, the attitude of Celebrity's on board staff will ensure we always return to what we regard as our Celebrity Family. The company's loyalty programme must surely be one of the best in the industry, and we love the Captain's Club events where we always meet and continue to remain friends with fellow cruise lovers. Rossy, the Captain's Club hostess on this ship was excellent, always cheery and ready to help, as were Jann, the Guest Services Manager, and Josue one of her staff. With regard to the entertainment available we never bothered with any of the shows, but people we spoke to seemed to enjoy them. As usual there was a band on board,a solo guitarist, and classical musicians, although unusually there was no pianist on this cruise. We chose this cruise particularly because of the itinerary and we were not disappointed. At last as part time Spanish residents we can say we have been to Barcelona where the ship set sail for Citavecchia, Italy where we took one of the ship's excursions which included a visit to Lake Bracciano, and a winery, and there were also plenty of tours to Rome. We also took a Celebrity tour excursion the following day, which included a cruise along the beautiful Amalfi Coast on a motorised launch stopping at Amalfi. This together with the next port of call, the stunning and picturesque island of Santorini, along with Piraeus (Athens) were the undoubted highlights of the cruise for us. Other ports of call were Kusadasi - Turkey, Mykonos - Greece and Valetta- Malta. A couple of things to bear in mind which you may not be told. You can get a water taxi from the ship dock to the town in Mykonos for 2 euros, and in Piraeus, there are those open top hop on hop off buses. Because of the traffic, I wouldn't recommend a taxi, as Piraeus is 30 mins from Athens. So hope this is helpful folks, please look at for my next review of P&O's Arcadia which hopefully will appear in January.   Read Less
3 Helpful Votes
Sail Date: September 2014
Readers Digest Version:  Just returned from a ten day Eastern Mediteranian Cruise on the Celebrity Reflection. Because this was our first cruise we wanted it to be the best experience we could have. We chose Celebrity, and could not have ... Read More
Readers Digest Version:  Just returned from a ten day Eastern Mediteranian Cruise on the Celebrity Reflection. Because this was our first cruise we wanted it to be the best experience we could have. We chose Celebrity, and could not have made a better choice. This is a 2 year old ship with top of the line amenities. We choose the concierge class with a balcony. The room was located in the aft section of the ship. The cruise couldn't have been smoother. Our room was nicer and larger than most average hotel rooms in Europe. The cleaning staff were excellent and tended to our every need. Our rooms were turned down twice a day and were left spotless. The crew takes great measures to ensure the most sanitary of conditions. Things are cleaned up immediately and there are staff members stationed throughout the ship to spray sanitize your hands to avoid any spreading of germs. The ship is magnificently decorated in fantastic colors and paintings. The lay out is very convenient and it only took us a short time learn our way around the vessel. The ships cruise director and staff are the life blood of the ship, they are amazing and enthusiastic personalities that kept the ship rocking. The house band and Reflection Orchestra covered all bases, from jazz to rock to pop, to hip hop.. The nightly shows are extremely entertaining with a variety of well known celebrities performing. They are not to be missed. The food in both the cafeteria and main dining rooms were beyond superb. The culinary staff pride themselves on great variety, preparation presentation, and product quality . They delivered on all counts.. The bars are located all around the ship, and each has a different theme with bartenders that know how to keep you happy. We loved the daily addresses by the ships Greek Captain. He exudes leadership, command. competence and humor. As first time cruisers, we felt very safe and secure with him at the helm. Lastly the weather gods were with us. We had 10 days of sunshine and 80 degree temperatures. We are certainly looking forward to my next cruise with Celebrity. Read Less
Sail Date: September 2014
Ship: exquisite, beyond beautiful. Food: More than you will ever need, quite excellent mostly, some disappointments. Main dining was so good that we skipped the specialty restaurants, except when offered a 50% discount on the first ... Read More
Ship: exquisite, beyond beautiful. Food: More than you will ever need, quite excellent mostly, some disappointments. Main dining was so good that we skipped the specialty restaurants, except when offered a 50% discount on the first evening for Tuscan. Tuscan food was excellent also, not enough to compel us to eat there again. Service: Top Notch, everywhere, all the time. Celebrity deserves great credit for properly staffing and training their many employees, while allowing personalities to be part of the charm. Drinks: Watered down, the usual fare these days Embarkation: 10+, A++++, the best ever!!!! Disembarkation: 10+, A++++, the best ever!!!! Hightlights: Great entertainment in the main lobby most nights, superb singers and bands. Cold towels upon returning to the cruise port on hot days....a very nice touch. Best Sushi of any ship from 5:30-9pm. Real Ice Cream available in the food court on deck 14, in addition to the usual soft serve. Lowlights: Waiters and Main Dining Room staff don't entertain at all, none, zero, zilch. More professional, but none of the fun we have seen on other ships. No horseracing or bingo. No formal Afternoon tea, scones available in the food area on deck 14 as an alternative from 4-5pm. Overall, the negatives are easily overlooked when experiencing all the positives of this beautiful ship, Celebrity has done a great job and it would be very difficult to have a bad experience with this ship.   Read Less
Sail Date: September 2014
Having had a wonderful cruise with PandO last year my friend and I decided that this year we would try for the eastern med as I really wanted to see santorini an Mykonos. The celebrity was the only one we could find that went to the ports ... Read More
Having had a wonderful cruise with PandO last year my friend and I decided that this year we would try for the eastern med as I really wanted to see santorini an Mykonos. The celebrity was the only one we could find that went to the ports we wished to visit and at the time of year we wanted. 5 star was also an attraction. From day one and the dreadful flight with Alitalia, to be mentioned elsewhere, I had feelings of doubt. The cabin, or stateroom, as it was called was very ordinary no complimentary tea and coffee as expected on past cruises nor the exceptional body lotions and gels which were part of P and O. Food wise, huge selection but after a few days it was same o same o of the same cuisines. Obviously catered far more for the American population and although the buffet staff were generally friendly there were one or two who looked as if they had been chewing on scanners, been a long year I suppose but they were In the wrong job. Prices of drinks were ridiculous and well over the top, even the Americans were shocked. The shows at the theatre were also a big disappointment, organised at sill times so you either went in before dinner or ate in the buffet to get the later show. Poor presentation and the organisers did not seem able to include everything in one show, it was either a comedian, a singer or dancing. Their dancers were incredible and should have been included every day but although the Beatles were popular I'm afraid been there seen it done it and for me outdated. If I heard the word the wonderful celebrity reflection shouted by the captain once more I was ready to shove the words down his throat. Talk about Ryan air. I must say that if anyone deserved a mention it was the canid staff, they were incredible and all deserved medals, nothing was too much trouble. Will I use celebrity again, never, misnamed ship, yes and I couldn't wait to get home, I already have a cruise booked for next year but NOT with celebrity rip off.   Read Less
Sail Date: September 2014
The ship was beautiful, the staff was outstanding, our room was very nice. However I felt there was too many bars and not enough entertainment between 600pm and 900pm. Most of the nightly activities and fun stuff occurred after 10:00pm. ... Read More
The ship was beautiful, the staff was outstanding, our room was very nice. However I felt there was too many bars and not enough entertainment between 600pm and 900pm. Most of the nightly activities and fun stuff occurred after 10:00pm. And when you have to get up early for tours, it's just to late. I'm only 49, so it's not like I typically go to bed early, but I wish there was more offered in entertainment. I'm getting used to ships really wowing me shows and great venues with other options. It was a let down. I only had 2 shore excursions booked with Celebrity and one was just really a transfer in Sicily and the other tour I booked was cancelled by Celebrity for Athens so I took an alternate tour. It wasn't too good! I wish Celebrity had informed me before I left that the tour was cancelled and I would have booked a better alternative, as the Celebrity tour was pretty bad. It went to the Acropolis and the stadium and it was a 2 minute photo op at the stadium and the tour guide wasn't too good. And we ended up leaving our guide at the Acropolis since he was that bad. Read Less
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