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3 Helpful Votes
Sail Date: August 2019
Thought a cruise was a good way to see multiple places and not have to pack and unpack but we were disappointed. Arrival at ports were poorly planned, many of the facilities looked like they were from the ‘80’s. Food was just ok staff ... Read More
Thought a cruise was a good way to see multiple places and not have to pack and unpack but we were disappointed. Arrival at ports were poorly planned, many of the facilities looked like they were from the ‘80’s. Food was just ok staff seemed overworked and especially in the buffet area grumpy. My idea of a vacation isn’t waiting in line to board, get food etc. shows were ok even with a drink package sitting down at the restaurant you needed to keep showing your card - the first three days be prepared to be accosted for add ons to purchase. If you want To belly up to the table and eat and drink as much as possible then maybe a cruise is for you. We paid the extra money for concierge class but a bit of a dud no real value associated with paying the extra money. Seems like the cruise line also spends nine time driving you to diamonds international then sharing any information about the local sites. I am sure there is a very profitable business relationship that exists there. Read Less
5 Helpful Votes
Sail Date: August 2019
We booked this cruise about a week after getting off the Equinox last year. Last year was an 11 out of 10 starts. This year, maybe an 8. The refurbishment is not anything that anyone can see really. We noticed some new paint and new ... Read More
We booked this cruise about a week after getting off the Equinox last year. Last year was an 11 out of 10 starts. This year, maybe an 8. The refurbishment is not anything that anyone can see really. We noticed some new paint and new carpet but that was it. The furniture in the common areas was exactly the same and needed some updating. The staff wasn't as happy as last year either. The BIGGEST disappointment was our cabin. We booked cabin 9366 because the deck plan shows that it has an angled out (larger) balcony. It doesn't. I just spoke with customer service and they said you can't rely on the picture of the deck plan. WHAT?! How can you show a picture of the deck plan and then say it isn't the right plan? FIX IT!!! Per usual, the food was great. The ship was clean. Getting on and off the boat was an ease both in the US and in our ports. Well done. The timing of some of the ports was odd though. In Puerto Rico we got to port at 3:30 in the afternoon which is too late to do any type of excursion when traveling with a child. If you have been on other cruises, you will probably be disappointed in the entertainment on Celebrity. Also, considering that we were on this ship a year ago it was VERY disappointing to have the exact same shows (topper, and life) occupy 3 of the show nights. Read Less
13 Helpful Votes
Sail Date: July 2019
We were looking for a relaxing vacation and a cruise out of Florida seemed like a good choice. We live east of Orlando and could drive down the day before, stay in Ft Lauderdale and have a nice dinner that night. Our stay at the Hotel ... Read More
We were looking for a relaxing vacation and a cruise out of Florida seemed like a good choice. We live east of Orlando and could drive down the day before, stay in Ft Lauderdale and have a nice dinner that night. Our stay at the Hotel Morrison in Dania Beach was great; not too expensive, good location, and a well maintained and clean hotel (highly recommend if you need to stay in the area). Dinner at Kelly's Landing, a nice relaxing seafood restaurant in Ft Lauderdale was very good too; a great start to our cruise vacation. Embarkation went very well. We moved through the process with relative ease. Being Concierge class sped up the process. We were able to get our cabin right away, dropped off our carry-on luggage, and proceeded to the Concierge luncheon in the MDR. This allowed us to avoid the craziness that often occurs in the buffet when people scramble for tables and camp out until their cabins are available. As mentioned in other reviews, the menu for the Concierge luncheon is very limited; Celebrity could do a better job here. The nice thing was comfortable seating in a relaxing environment. My wife and I were travelling with my brother and his wife; we've been on over 20 cruises and they have cruised well over 30 times. This was my 2nd time on Celebrity Equinox; I'm not a big fan of the layout of Celebrity ships. I prefer the open areas on newer, larger ships and feel the Equinox is too compartmentalized; it's like walking through mazes. The ship was just reconditioned and was in beautiful shape. It's just not my style ship. It was difficult to find a quiet place on the ship to read. During the day, it was too hot on our balcony, so I went to the library. It was extremely noisy, so I went exploring. The best spot I found was the Sky Lounge on deck 14 at the front of the ship; large and at times not being used for other activities. The Dining on the Equinox had highs and lows. Breakfast on most mornings was in the MDR; the oatmeal was wonderful. French toast and a side of bacon was usually my preference and was always prepared just right. The service in the MDR each morning was great. We ate two mornings in the buffet and the egg and omelet station was very good. My wife didn't care for her scrambled eggs from the buffet, usually cold and not consistent between runny and well done. We ate lunch in the buffet each day. The selections for lunch seemed to be mostly the same from day to day. They had an international section that I don't think ever changed. There was a sandwich area that was always chicken salad, tuna salad, and egg salad. The variety in the American type food area was usually "chicken this and chicken that" with one or two pork or beef items thrown in. The greatest variety was in the dessert section where each day there appeared to be new choices, We weren't impressed with the buffet. The MDR menu was fairly limited, some nights good, some not so good. You could always order either salmon, broiled chicken, or steak from the standard side of the menu. Portions were the right size, not too much or too little, and we did get a second lobster tail on lobster night. We tried only one specialty restaurant, the Tuscan Grille, on our second night which was also our 51st anniversary. My wife order a filet and I a rib eye; both were ordered as medium cooked (pink in the middle); both arrived raw. They took them back for additional time on the grille; my wife's steak came back medium well and mine was well done (tough and tasteless). We expressed our dissatisfaction to our waiter, but even after the head waiter came over,nothing was done; needless to say, we weren't pleased with our $45 dinners. The Entertainment in the Theater for the most part was excellent. The comedians were funny; the guest singer gave a very good individual show, and the December 63 (4 Seasons songs) singing group was very good and entertaining. I wasn't impressed by the ship's singers and dancers, though their acrobats were good. They put on two shows; one a little bit better than the first. Activities on ship were limited unless your activity was drinking; there were plenty of lounges and plenty of guests enjoying their drink plans. The singing groups that performed in the atrium each evening were very good and played a nice range of music. Most ships offer a variety of Game Shows for passenger participation; Celebrity offered one on most days, sometimes two. Their big problem was the location for such game shows. They held them in what was little more than a hallway on deck 4, with seating for about a dozen people. Most ships hold them in the Theater and Atrium where seating is readily available and all interested passengers can attend. This was a big disappointment on Equinox. The Service on Equinox was first rate. Our cabin steward, I Made (pronounced "E Mah Day"), was fantastic. He was pleasant and accomodating at all times. Our cabin was always made up and every request was quickly taken care of. We couldn't have asked for a better cabin attendant. Out wait staff in the MDR was equally as good; Fabian, Edward, Denis, and Olivera were wonderful. They quickly learned what we liked and most times had items to us before we even requested them. I can't say enough about their service; definitely 5 star. We didn't take any excursions as all of us have been to these ports several times before. Most days we walked through the port shops and did some shopping. Overall, the cruise was relaxing and we enjoyed ourselves. I prefer the new, large ships and all they offer. We're scheduled for MSC Meraviglia in October from NYC to NE/Canada and Symphony of the Seas in February for Eastern Caribbean; those ships are more to my liking. Read Less
7 Helpful Votes
Sail Date: July 2019
This was our 3rd time on the Equinox in the last 5 years, and we still love her (enough to book #4 for 7/3/20)....but......things were/are definitely different than before. We were on the 7/13-7/20 Western Caribbean jaunt with a total ... Read More
This was our 3rd time on the Equinox in the last 5 years, and we still love her (enough to book #4 for 7/3/20)....but......things were/are definitely different than before. We were on the 7/13-7/20 Western Caribbean jaunt with a total group of 9 people. Hopefully my review will focus on the opinions on my wife and myself. We both are in our early fifties, and overall, this was our 7th cruise. Port of Ft. Lauderdale: Pier 25 is spectacular!!! Easily accessible and well laid out. Being in the concierge level, we took an escalator upstairs, and were quickly checked in. We LOVE the new process of being able to immediately go to your cabin and drop off your carry-ons and pick up your room keys. We did that and headed straight to 1 of our favorite spots, the Oceanview bar...(sad that they took the couches out). Our party headed to the MDR for the concierge lunch which they enjoyed. (I attended a marketing Q&A in the iLounge). No issues with the muster drill, and sailaway was it's usual awesome time as we once again gathered at the OVB for the view!! Dinner in the MDR - Day 1: We had all agreed that we'd have dinner a couple of times together, and the 1st night was 1 selected. The service that night was.....meh. I think, the last time we sailed on the Equinox, our server Carlton spoiled us. What was even more disappointing was the fact that we returned to our cabin at around 9pm, to see our room turned down, and a certificate for 35% off at Murano.......for that night only!!! WHAT?!?! So our cabin steward didn't really get off on the right foot with us. Day 2- Key West: We've been to Key West a few times, so we decided nothing too exciting...just a walk down Duval, head towards the buoy and a photo, then head back to the ship. We stopped at Angelina's Pizzeria on a recommendation and it was definitely warranted!! Legit slices!! After that, we did stop at Kermit's Key Lime Pie and was completely surprised as to how amazing their selections were. The wife got a slice of pie, while I opted for the chocolate frozen slice on a stick......(I wish I would've gotten 2 - but THOSE darn calories!!). We grabbed an assortment of the key lime cookies to go!! That evening, the Mrs. attended the first of what wound up being her 2 Hot Glass Class.. She LOVED them, and would highly suggest!! Day 3 - Sea Day: Sea Days mean Evening Chic for dinner. We attended the 'Costa Maya, Cozumel and Cayman Port Shopping Presentation', which sadly, I gained nothing from. We both wish we had that time back. We did spend some time going through a decent number of shops and watched a couple of minutes of the Champagne Auction. I played in a Sit and Go Texas Hold'em Tournament ($60), and then we hung out in the Solarium for awhile before dinner. The wife and a couple of others from our group went and saw the comedian after dinner and they enjoyed him. Got our picture taken with Captain Kate before dinner!! Day 4 - Costa Maya: We literally walked through the port, and then back on the ship. I understand now why so many people told me they didn't even get off the ship in that port. IF you did get off, be prepared to be bombarded by slick salepeople hounding you to walk into their shop for 'unique' wares that you can't live without. Easily, the worst port I have ever been in. Fortunately, the Craft Social and OVB made me forget all about that experience. This was also Bingo night. VERY expensive, but a good way to kill an hour, and hey.......somebody has to win!! Day 5 - Cozumel: UGH!!! So.....the day before, we found out that our excursion had been cancelled which I was REALLY disappointed in, because it was the only excursion that I had planned that involved Mayan ruins.... We were able to jump onto a 'Best of Cozumel with Market Exploration' excursion. However, it was $20 more pp, because I booked our original trip when Celebrity was running one of it's sales. I mentioned this to the young lady at the desk, and she gave us 10% off, so that was sweet. The tour, and our guide were good. We got to stop and have a taste (or 5) of tequilas (we bought a bottle) and a fantastic chocolate show and more samples at Mayan Cacao Company, among our stops. The wife and a few others attended the other comedian's show and also found him to be funny....so funny, they went and saw him again on the 7th day. Day 6 - George Town, Grand Cayman: Well.......so, we got on an Island Adventure excursion. We drove by the Governor's Mansion, stopped at the Tortuga Rum shop for some samples and bought a few souvenirs, stopped in 'Hell' and bought our obligatory postcards and mailed them, and stopped at Dolphin Discovery Cove which was cute. I thought that I had read we were going to stop at '7 Mile Beach', but other than our guide mentioning that it is really on 4.8 miles long, and seeing a sign for it, that's as close as we got to it. I was correct, we were supposed to have a stop there, but I was already so disappointed with this stop, I opted to keep quiet about it. I think it was more of a poor guide than anything else. The best part of this day, was the invite for the Captain's Club Sailaway on the helipad. No snacks, no champagne, just plastic cups of water, but at least it was a new experience. Day 7 - Sea Day: Evening Chic!! Packing Day!! A little more time in the Solarium!! Captain's Club cocktail evening!!! More pictures with Captain Kate!! Some notes: At breakfast on the 1st sea day, i did find that our server from the last cruise, Carlton was indeed still here!!! We immediately had our section changed over to him, and had every dinner in the MDR!! He is still the best!! Cannot recommend him enough. We filled out a comment card about him, and mentioned him specifically at the CC cocktail party to the Director of HR!! We did have a breakfast on our balcony....the smaller table was really a problem. It does make the veranda seem bigger. The cabin is laid out well, for the 2 of us, plenty of storage. (Don't forget space under the bed). Our cabin steward, through no fault of his own, spoke very little English, and probably understood even less, so I kept things simple with him, and he seemed to be a bit stronger as the week went on. He wound up being okay, and we threw a few more dollars at the end of the week. Craft Social (formerly Gastro Bar) was more busy than last time we sailed on the Equinox. Great selection of craft beers, and quite a few covered under the Classic package. Solarium was well watched by staff, didn't seem to be any sense of 'chair hogs' or kids hanging around. The new cabanas do not seem to be a big hit. Lots of bocce on the lawns, that was fun to watch with some delicious Bloody Marys!! The ship and it's staff are still at the top of the spectrum. The itinerary seemed, to me, to be the setback from our previous experiences on her.......that and some people that we came across, that, in all honesty, could not have treated the staff anymore poorly. To hear the way that they talked to them, and their disrespect towards them AND the ship, was pretty disappointing. To watch people move the chairs from the deck onto the lawn, when there are numerous signs saying not to, was pretty much my breaking point. Enough so, that I said something to them.....politely, and they, politely moved them. Maybe I am just getting tired of people LOL!!! Overall, we love Celebrity and the Equinox, and we're looking forward to returning to the Eastern Caribbean next year (we feel is FAR more beautiful than the Western),but I am hopeful that the clientele will bring a little more joy to the small World that 3,000 of us will live in for a week!! :) Keep the seas calm and the Sun bright, Andy Read Less
2 Helpful Votes
Sail Date: July 2019
My parents wanted to take all of us on a cruise. It was my husband and I and our two children, ages 5 and 7, my sister, brother in-law, nieces and nephew, ages 17, 14 and 12, and my parents who are in their 70s. They heard Celebrity is an ... Read More
My parents wanted to take all of us on a cruise. It was my husband and I and our two children, ages 5 and 7, my sister, brother in-law, nieces and nephew, ages 17, 14 and 12, and my parents who are in their 70s. They heard Celebrity is an excellent cruise line (they have been on many cruises but had never cruised Celebrity), so they booked it. I am so glad they did. What an awesome ship!! Where do I begin? We had three rooms among 11 of us, all on deck 8, every other room (could not get three consecutive due to every other room sleeping the 4.) I’ve been on 4 other cruises and this was a roomier room than I expected. The bed was comfortable and big. Our kids slept on the bunk beds and loved them. The bathroom had plenty of room for a cruise cabin and the balcony was great. I loved sitting out there at night. Our room steward’s name was Andrew and his service was outstanding. He was friendly and playful with my kids and he kept our room neat and clean. We always had clean towels and neatly turned down beds. Awesome cabin experience! The ship was never crowded which I loved!!! The boat was at capacity but it was big enough that you did not feel crowded at all. The pool area had plenty of seating. We got up early on sea days to get the comfortable padded lounge chairs and so we could be close to our kids who basically stayed in the pool all day. There were many fun pool activities and great entertainment. It was not wild and crazy. Our kids had enough other kids to play with but you definitely weren’t tripping over kids on the ship. There were none running wild. It was very family friendly. The food on this ship was awesome. Do fresh and delicious and something for everyone. My 12 year old niece has a peanut/tree but allergy and they were outstanding in accommodating her! The staff made my sister, her mother, feel very comfortable when she asked them about what she could and could not eat. The experience in the Silhouette dining room especially was amazing! Our waiter, JJ (Jujur) and assistant waiter Komang were superb. They were so caring and sweet to the kids! They went above and beyond to make dinner near perfect every night! We were sad to say goodbye the last night!! The ports we visited - Key West, Costa Maya, Cozumel and Grand Cayman we’re so fun. We did excursions through the ship - Key West trolley tour, Costa Maya dolphin encounter, Playa Mia in Cozumel and the Land and Sea in Grand Cayman. All were great. We had a blast!! The entertainment on board was also awesome. We went to a show every night at 9:00 - music and dance review, a singer impressionist, comedians and a Frankie Valli cover band - great shows and family friendly! We only used the Camp at Sea for our kids one day because they enjoyed staying with us and the rest of our family but when we did use them one night for them to watch Hotel Transylvania 3 while we went to a show, we felt very safe leaving them. The staff was attentive and made you sign in and out and were very nice. I also have to add that Maarten our cruise director was a hoot! He is great at what he does and is very entertaining!! Other miscellaneous things - we had the drink package. Oh my goodness! So great! The drinks were great! All frozen drinks are made to order so they are icy and not watered down at all! The French Caribbean’s and Pina Coladas were my favorite. The overall vibe of the staff was fabulous. They were so nice to us and my kids. There are definitely so older people on the cruise who I could tell weren’t so thrilled with kids but the staff always made our kids feel like they were as impossibly any other guest on the ship. I’ve cruise Carnival, Norwegian and RC before but I will say fir sure that Celebrity is better than any cruise I’ve been on. I will absolutely cruise with them again! Oh and they have a woman captain!!!! Captain Kate!! How awesome is that?!? What an amazing vacation. The ship catered to my whole party of 11 - all ages. My parents were so happy to spend a wonderful vacation with all of us. It was certainly a trip to happily remember. :-) Read Less
8 Helpful Votes
Sail Date: July 2019
This is our 4th time in Celebrity; 3rd time on Equinox. The ship has been upgraded some from our sailing imbalance April 2018. Very disappointed in the Blu Restaurant. In the past it has been a step above regular dining, but we have not ... Read More
This is our 4th time in Celebrity; 3rd time on Equinox. The ship has been upgraded some from our sailing imbalance April 2018. Very disappointed in the Blu Restaurant. In the past it has been a step above regular dining, but we have not found that to be the case this time. The food has been average and the menu has nothing new from a year ago. On the other hand the Tuscan Specialty Dining is top notch. Excellent service, delicious entrees and beautiful scenery overlooking the ocean on the rear of the ship. This is our 3rd day, hopefully things will improve in the Blu. By the way, Celebrity still makes you pay for internet which is ridiculous- you can get it free at Walmart- don’t know why upscale cruising company Celebrity can’t do the same for its patrons. HoHum with Celebrity this cruise- expected better from a cruise line which promotes luxury sailings. Read Less
6 Helpful Votes
Sail Date: June 2019
This was our third cruise on Equinox--our fifth with Celebrity. Embarkation was fast and painless and in a new change, our room keys were waiting in the slot outside our rooms. The just took our picture at check in. We were allowed to ... Read More
This was our third cruise on Equinox--our fifth with Celebrity. Embarkation was fast and painless and in a new change, our room keys were waiting in the slot outside our rooms. The just took our picture at check in. We were allowed to board at about 1045 and staterooms were available by 1 pm. The ship was freshly out of drydock sporting a dazzling new paint job, new carpets and many interior changes. We were in Aqua Class and our stateroom had been completely renovated with all new carpeting and soft products including some comfortable throw pillows on the sofa. Best of all was Equinox was under the command of Captain Kate McCue, the only American female to serve as Master on a large cruise ship. She is personable, approachable and could easily be confused as a model. The also travels with her pet cat on the bridge and in her stateroom. Food in the Blu Dining Room seems to have declined with rather odd good choices in the evening. I believe five nights they served gnocci in some form or other and one night there was nothing on the menu that appealed so I went to the "every night" backup of a New York Strip steak. It was overcooked and mostly gristle. One night we ate in the Tuscan Dining room and that menu was extensive and nicely prepared. Our cabin was 1587--this is the third time we have had the same cabin as it is the street address for my family. In the past our room attendants were highly visible, responsive and kept the cabin neat and clean. This time our room generally did not receive its initial cleaning until between 3 and 4 pm which effectively blocked an afternoon nap after a morning in the sun. There was no turn-down service--just the pillows plumped up and a chocolate placed on top while the bathroom received a facelift with clean towels. We were not very pleased but did not want to create an issue while aboard so we tried to ignore the short comings. We actually did not even meet our room attendant until day three! We like to spend quiet days at sea by the pool with a good book and there were two of those. Costa Maya as a port is a waste of time. Key West and Cozumel were very nice and in Key West, since we were docked at the Naval Base, had transportation to take us from the ship into town and back. Grand Cayman was a lot of fin as we signed up for the tour of Sting Ray City. It took about 30 minutes on a catamaran to get out to the spot which was a comfortable chest deep with soft white sand beneath. The rays were very curious and used to being handled so we had a god time feeding them and just holding them. A photographer aboard took many shots which were available for purchase at only slightly outrageous prices. Avoid the temptation to purchase food unless paying $29.00 for a hot dog does not bother you. There was a new excursion offered-a "backstairs" tour of the ship. It was a tad steep at $99.00 but we went and thoroughly enjoyed it. We were given special passes and lanyards and were shown the galleys, engine control room, recycling center, food storage areas, one of six crew bars and a peek into a crew dining room. We walked along "I-95" as the crew corridor that runs the entire length of the ship is called. I never realized there were six decks located below the water line. We ended our tour with the Navigation Bridge. A nice young officer explained the operation of the ship to us and we were allowed to photograph anything we wanted--just no videos. Disembarkation was a snap--we were off the ship promptly at 8 am and our bags awaited us and there was no customs clearance, just a quick facial recognition shot. Read Less
6 Helpful Votes
Sail Date: June 2019
The whole Celebrity experience from start to finish is a cut above most of the cruise industry IMO. I'll find it very hard to leave. Celebrity buffet is better than anything I've had on CCL or N.C.L or Princess. Boarding was ... Read More
The whole Celebrity experience from start to finish is a cut above most of the cruise industry IMO. I'll find it very hard to leave. Celebrity buffet is better than anything I've had on CCL or N.C.L or Princess. Boarding was painless with new facial recognition scanning not being hoarded like cattle in a huge room with a few thousand passengers waiting hours for check in. Complementary champagne while boarding is a nice touch. Background information - family vacation for 3 Hotel information (if any) - Hampton Inn North Cruise Port - Good, friendly , close to cruise port with good buffet clean rooms , comfy bedding , skip the shuttle. Ship information - Clean Activities - Nothing I haven't seen before Service - Dining , Room Steward , all 5 stars Port & shore excursions - Nothing that I haven't seen before but all done very nicely , never feel short changed on any celebrity excursion. Travel to embarkation port - hotel shuttle which i'll never do again-Company left 30 people outside stranded for an hour - never again- Uber or taxi is the best way. Cabin - balcony concierge class Dining - Main Dining is a cut above CCL , NCL, Princess- 5 star service in the Main Dining Room -You can easily eat in Main Dining all week and be incredibly happy and satisfied. youtube LePetite Chef , its awesome - good for kids -How Disney missed the boat on this I don't know, great innovative dining experience for sure and great quality and service! Children's clubs - Camp at sea was a swing and a miss this time , boy to girl ratio was 5 to 1. Entertainment - LIFE is great , Journey Tribute Band - Very Good -Then there's your share of stand up comedians. Disembarkation - painless , organized very well , other cruise lines should take notice. Summary - Celebrity does a lot of things very good , I don't know if anyone is perfect but I'm sticking with Celebrity. One thing they fall short on is the Celebrity APP - Its crap. I expect more from Celebrity, hopefully this will improve in the near future. P.S If your going to complain or whine about stuff like , there's to many kids or there are too many lines , you shouldn't cruise. If you fall into that small percentage of people that are never happy or are never satisfied or to negative about everything stay away. Read Less
5 Helpful Votes
Sail Date: June 2019
Cons - Buffet area was way too crowded for breakfast and lunch and it was hard to walk without bumping into people nearly everyday. Dining in Silhouette was also very crowded and dinner took a full 2 hours and staff seemed like it was ... Read More
Cons - Buffet area was way too crowded for breakfast and lunch and it was hard to walk without bumping into people nearly everyday. Dining in Silhouette was also very crowded and dinner took a full 2 hours and staff seemed like it was struggling to keep up. Outside pool also extremely crowded. Also, 4 and 5 year old kids at the bars 11pm at night. And lastly, the cost for internet was really high, they were asking $28.00 just to buy 5 minutes of internet time to print out my plane tickets. Oh, and no towel animals. What the heck. Pros - Embarkation and debarkation were incredibly fast. Staff was very friendly. Service was Spectacular / Excellent overall and the staff worked really hard and deserve a lot of credit. Ship was also absolutely stunning - the furniture, the decor, the art gallery, everything was just so beautifully done. I had the standard balcony cabin on the 7th floor and it was also Amazing. Also noticed new changes this year - beach towels in cabin, new pillows, bath robes, and the mattress was so comfortable it was like sleeping on a cloud! We were also lucky in that we had nice weather, smooth seas, and the ocean breeze / Caribbean air at night was just perfect. In addition, the ship was incredibly clean - you saw a lot of staff cleaning / up-keeping the ship which was good. Our cabin was cleaned twice a day and our room attendant did an amazing job. The public bathrooms were also the cleanest I've ever seen in my entire life and I've been on a lot of cruises. Also, the hand towels in the public restrooms is a great idea. In addition, the entertainment was really excellent. Comedian Billy Garan and Jimmy Carol were a 10 out of 10. And the show "Topper" was great with the dancers in the artistic costumes and beautiful set design. The music throughout the ship was also good and there was LOTS of it - lots of musical shows in the theater, bands / singers at the pool and bars often and singers / band in the grand foyer every night and for the 4th of July party and the Great Gatsby party. There were also a lot more activities on the ship from when I went last year. Also,our cruise director Martin, was the BEST EVER - funny, entertaining, great party host, and he explained things very well. He was an A++ In addition, his dancing elevator scheme was very funny in how he caught passengers off guard in the elevator during the Great Gatsby party, and made them dance to get to their floor. The Food was u n b e l i e v a b l e. The quality and variety of food at the buffet was Astounding. Ribeye steak cooked to order one night. . as well as calamari, oxtail, chicken pot pie, and all kinds of fancy fish, pork, chicken and beef dishes. Many times the meat was so tender you could cut it with a spoon. Buffet desserts were also epic especially the german chocolate cake, the vanilla cannolis, and the butter cakes. And in the main dining room Silhouette, Superb new york sirloin steak, rack of lamb, shrimp scampi, creme brulee, strawberry cheesecake, and baked alaska. The mixed drinks were also made to perfection and the specialty coffee / espresso at Cafe Al Bacio was really good. Ports - ALL FABULOUS - Costa Maya was my favorite - took the short tram / taxi ride to Mahahaul beach which is the most beautiful beach I've ever been too - crystal clear warm water and no waves and palm trees that come right up to the water. Plus a great boardwalk with shops and cute cafes. However, did not like seeing all the homeless dogs not being cared for by locals and I had to buy them food / clean water for them. Wish I could have took them home with me. Read Less
10 Helpful Votes
Sail Date: June 2019
Wow, can't say enough about this trip. I've cruised with NCL, Carnival, Royal Caribbean, Disney and Princess prior to this trip and this was by far the best cruise experience I've had. Embarkation took roughly 15 mins ... Read More
Wow, can't say enough about this trip. I've cruised with NCL, Carnival, Royal Caribbean, Disney and Princess prior to this trip and this was by far the best cruise experience I've had. Embarkation took roughly 15 mins after arriving at pier and most of that time was walking to get on board. The ship was clean, easy to navigate and offered every type of shopping, eating, entertaining you can ask for. I've been on the big ships (Allure, Oasis) and the really old small ships (Mardi Gra, Oceanic) and this was just a great ship overall. I love the top deck with the natural grass, glass blowing , and movie screen. The bars were also great, from Craft Social to World Class and everything in between. The main dining and buffet experience we're top notch. I also tried Murano and La Petite chef. Murano was in my opinion equal to the main dining room so I could skip it. I did enjoy the show and experience at La Petite and the food was awesome. Cabin was clean and great for me, my wife and my 13 year old daughter. I loved the ship design and didn't miss the huge spaces on Oasis/Allure. My daughter never missed water slides or rock climbing walls. She actually loved the teen club and made friends and ran off their every night. SMOKE FREE Casino is epic! The captain was the most personable and everywhere at once. She was even at the gang plank on last day at 7am saying goodbye to folks. Cruise Director Maarten was funny and highly entertaining. Shows while not at Broadway level were beautiful, artful and entertaining. The comedian was even good. Definitely will be looking at Celebrity in the future. Feel free to send me questions. Read Less
10 Helpful Votes
Sail Date: June 2019
Disclaimer: This review is shaded a happy hue due to this vacation being an opportunity to celebrate our son's recent graduation from college. If you don't want to read the entire review I will begin with the summary. We had ... Read More
Disclaimer: This review is shaded a happy hue due to this vacation being an opportunity to celebrate our son's recent graduation from college. If you don't want to read the entire review I will begin with the summary. We had a very good time during our seven day cruise. This partially refurbished ship is still the Celebrity Equinox, the staff remain as friendly and hard working as ever, there are fun and interesting passengers to meet, and there are places throughout the Caribbean that are as beautiful as any place on Earth. We left for South Florida on Friday, on a plane that took off just minutes after the 2019 Summer Solstice occurred. We overnighted at the Comfort Suites, which is convenient to both the airport and Port Everglades. Embarkation was easy, and would have been easier if we hadn't missed the sign for priority check-in. Even with the extra few steps and the extra few minutes of time, we quickly boarded the Equinox and made our way to the recently re-imaged Retreat Lounge. Fortunately, Cruise Critic reviewers had provided pictures and observations regarding the makeover of this space. Sadly, we too found the decor and ambiance to be that of an nice, well maintained airport lounge. While this is utilitarian and attractive for a public space that is transient by definition, we found it uninviting, except for the bar which allowed interaction with the bartender. Gone too are the desks and chairs for the concierges, apparently guests think that having chairs in which to sit conveys an invitation to talk with the concierges, which has been viewed from the corporate level as an inefficient use of everyone's time. The kindergarten-sized chairs are actually laughable. Although there were children in the suite class, we didn't get to see them use the little furniture. I do not have any photos or videos of the rueful looks that passed across senior officers faces when we offered our first impressions feedback, nor did we bother taking photos of this typically empty area. For a contrast, one could see passengers using the Library, the Gaming area, the Atrium, and the Sky Lounge throughout the day, just like they have on every previous cruise we have been on while aboard an S class Celebrity ship. These areas are occupied, they are used for intended purposes and unintended purposes (napping), and help to make S Class ships attractive cruising options. Other than people leaving their glasses, cups, plates, usually with uneaten food on any flat surfaces throughout the ship, the public spaces were clean and well maintained. The new bedding is firm, which I liked, and we took advantage of the pillow menu. The veranda furniture was replaced during the cruise, which meant we lost the solid wood-and-metal table, and the wicker-style lounger. They were replaced with lightweight, and cheap feeling patio furniture that one might find at a Target Department store. The two high-back chairs do recline and came with separate extensions that work as ottomans. We dined primarily in Luminae, and the Maitre 'd Tanya and her assistant Victoria worked hard to insure a memorable dining experience. Once again, the restaurant staff were excellent. The food was good to excellent throughout, with the only complaint being we have become overly familiar with the menus. We also dined in Tuscan, Murano, and Sushi on Five. In each restaurant the service was very good; preparation very good, timely, and as ordered; and overall the dining experiences enhanced our cruise. The onboard entertainment was hit-and-miss. The bands Nu Image and Dancing Town were good, and the Drift duo were adequate. Other than the talented Jesse Hamilton Jr., the evening entertainment was less interesting to us than during any other Celebrity Cruise. Our young adult son went the The Gatsby Party that was apparently well attended and enjoyed by guests. The one excursion we took through Celebrity was the Discovery Dive which was done by Underwater Adventures was safe and educational. The scuba equipment was well maintained. Visibility at the dive sight was good, and although the coral appears degraded, the other undersea life was interesting and pretty. The free dive excursion was also conducted from the same boat, and the experienced divers all expressed satisfaction with the outing. We recommend Underwater Adventures. Disembarkation was quick and easy, and in this case the facial recognition system was functioning. Read Less
8 Helpful Votes
Sail Date: June 2019
We were looking forward to this cruise being we had cruised Celebrity 12 times before and were always satisfied with our cruise. This time was a real let-down. We had an Aqua class room and ate at Blu restaurant. The quality of food ... Read More
We were looking forward to this cruise being we had cruised Celebrity 12 times before and were always satisfied with our cruise. This time was a real let-down. We had an Aqua class room and ate at Blu restaurant. The quality of food was not good. We sent back a number of dishes. The staple salad (Caesar) came to the table limpe. As if it was laying out for some time. The strip steak was uneatable! One morning the bacon was so greasy and dry that it stuck together and was unable to cut. The service in this restaurant was also not up to par. Recommended to us one night what to order and then came back after we took her suggestion, and told us they didn't have it. Took a creamer off a table next to us that they were cleaning and placed it on our table. I could go on and on. Our room was always kept immaculate!. Our steward name was Francisco. Excellent job all week. Didn't do much activity on port days being we were there before. We had cruised 29 cruises and always returned to Celebrity. Sorry to say, we don't think we will again. Read Less
2 Helpful Votes
Sail Date: April 2019
We love Celebrity and this is our fourth cruise. The only reason I took a point off was because stopping in Punta Cana was a complete waste of time. This in my opinion should be removed from the itinerary. There is absolutely NOTHING to do ... Read More
We love Celebrity and this is our fourth cruise. The only reason I took a point off was because stopping in Punta Cana was a complete waste of time. This in my opinion should be removed from the itinerary. There is absolutely NOTHING to do unless you pay $$$ to visit a resort. I also understand the ship is being refurbished and it needs to be. More furniture for the Lawn. Staff as usual AMAZING. They are always such a credit, so helpful and want you to have the best experience possible. I always choose Celebrity because the food is consistently serious. Far too many towels by the poolside this year but that could be spring break. I managed to find a super quiet spot on the 5th deck which was less windy and packed out. ALL cruises need to up their involvement for helping the environment and cleaning up oceans. Encourage recycling. Educate people onboard. I was pleased to see paper straws and recycling stations but still plastic bottles of water. Let’s give all passengers a reusable water bottle and commit to The Ocean Cleanup. Read Less
4 Helpful Votes
Sail Date: April 2019
My teenage daughter and I just returned from our very first cruise and we loved it! The Equinox is a beautiful ship and everywhere we went there were staff members cleaning and keeping it beautiful! My daughter is a "germophobe" ... Read More
My teenage daughter and I just returned from our very first cruise and we loved it! The Equinox is a beautiful ship and everywhere we went there were staff members cleaning and keeping it beautiful! My daughter is a "germophobe" and appreciated that they was hand sanitizer everywhere :) All the common areas were very nice and with the exception of the pool deck they did not feel crowded. The public bathrooms were immaculate and in one of the bathrooms there was an attendant who would open the stall door, clean the seat, squirt your soap in your hand, turn your water on and hand you a towel (a real towel, not a paper towel) to wipe your hands. The pool deck and solarium were busy during peak times as expected, but we were always able to find a chair somewhere. The solarium pool (adults only) was not very crowded but the outdoor pool was pretty crowded during the middle of the day on sea days. Our cabin (6165) was spacious for the 2 of us and there was plenty of storage. The bathroom was more spacious than I anticipated and had lots of storage space. We enjoyed our balcony very much. Each morning it was nice to sit out there and look at the ocean or watch the ship pulling into the next port. The beds were comfortable. We took everything out of our mini fridge the first day and used the space to store the water and soda we brought with us. I read complaints that the fridge didn't keep things very cold, but I thought it worked just fine. Our room was serviced twice a day but we often had to request items (additional shampoo, etc) and I felt that our stateroom attendant should have replaced these items without being asked. From what I have read, our experience was not the norm and service is usually better than what we encountered. We were very pleased with the dining options. We did not visit any of the specialty restaurants because we thought the food that was included in our cost was very good. In the main dining room our waiters were very attentive and remembered our preferences. We enjoyed the food and if we ordered something and found it not to our liking the waiter would replace it with another item. They seemed to genuinely want us to enjoy our meal. We thought the steak and desserts were especially tasty. The Oceanview Cafe had more options for food than you can imagine! Everything was hot and tasty, and we especially enjoyed the omelet station, stir fry station and desserts. The selection at the Mast Grill was limited but very tasty and was perfect for a quick lunch on sea days. There was a drink machine at the Mast Grill as well, so it was convenient to grab some tea, lemonade or fruit punch to cool off while sitting by the pool. Being first time cruisers, we thought there were a good variety of activities. We enjoyed trivia, game shows and poolside activities. We went to 2 production shows, 2 comedians and a magician. They were fairly good. Our favorite thing was Silent Disco! So much fun to watch everyone sing and dance to their own music! The fitness area was adequate - I had to wait for a treadmill but not for long. There were plenty of activities but also plenty of spaces to just hang out and relax. Each port had something different to offer and we enjoyed them all. In San Juan we took a food and history walking tour, in St. Thomas we took a shopping/signtseeing/beach tour, In Nassau we went to Blue Lagoon Island and in Punta Cana we went to Scape Park and Juanillo Beach. We really felt at home on the ship and it was nice to come back at the end of our port days. We loved every minute of our trip and hoping to do it again! Read Less
3 Helpful Votes
Sail Date: April 2019
We have had such incredibly positive experiences on the Celebrity Equinox cabin 8204, that, not only do we have no intention of venturing away from Celebrity's fleet, we cannot justify abandoning the Equinox. We have had the stars in ... Read More
We have had such incredibly positive experiences on the Celebrity Equinox cabin 8204, that, not only do we have no intention of venturing away from Celebrity's fleet, we cannot justify abandoning the Equinox. We have had the stars in our eyes snuffed out by more than one cruise, but each time we return to the Equinox, they are burning bright again. Every member of the staff is not only a pleasure to deal with, but they all seem to sincerely like one another, which makes the experience that much more pleasant. the meals offered in the regular dining area are exceptional. Though we did give the Tuscan Grille a try one night (outstanding!), we did not feel that they specialty restaurants were the only place to get quality food, like it felt on other ships. I was a little disappointed in the changes they made with regard to the glass blowing. Whereas before it was simply displays of professionals performing magic with the glass and pigments, it has turned into a kindergarten project where people can make their own ashtrays or whatever for a fee. I am sure that was due to customer requests, but I was mesmerized by the group from Corning's talent last trip. Read Less
3 Helpful Votes
Sail Date: March 2019
First time cruisers, four siblings plus spouses, all empty nesters in our 50s-60s. The eight of us wanted a quiet, memorable cruise with no hitches. That's exactly what we got. The best part of the Equinox is the staff. We made ... Read More
First time cruisers, four siblings plus spouses, all empty nesters in our 50s-60s. The eight of us wanted a quiet, memorable cruise with no hitches. That's exactly what we got. The best part of the Equinox is the staff. We made rich connections with our dining hosts, entertainment staff, blackjack dealers and others -- and of course our room steward Lenta. The Equinox is a medium-sized ship -- we had 2,800 passengers on this ship -- served by 1,200 staff from 72 countries. All of them, I mean all, were genuinely happy to serve us. Example: On our second night together in the main dining room, we were served by Mellanie and her team of 3. Between the main course and dessert, Mellanie performed a simple trick of folding a cloth napkin to make a swan. We all applauded, surprised, and she seemed genuinely pleased to entertain us. The next night, we asked to return to Mellanie table, where again she entertained us between courses with a napkin folded to be a boy. (How did we know? Slightly risque trick involving a spoon handle.) We asked for her again on our third night together, where she again entertained us -- she showed my brothers-in-law how to fold the top, and bottom, of a bikini. Very entertaining for us and embarrassing for them. For our last night together, we ate in the Silk Harvest asian fusion restaurant, where we were served by Mellanie's husband, Jon, and his team of 3. Mellanie came up from MDR to greet us. She said she and Jon had talked about our family group, and he had a special dinner already planned for us. We selected nothing; everything was served family style. Jon just kept bringing dishes that were delicious -- and were uniquely suited to our tastes. My wife does not like the smell of fish, so Jon was careful to place the fish dishes to the opposite side of the table, Mellanie had told him about her preferences in advance. Maybe this is standard service on cruise ships; I don't know. But I do know I definitely want to book Celebrity again. More notes: - Buffet dining was OK. Decent food, pretty crowded, terrific view on the top deck. - Main dining was better. Pretty good food, choice of 7 entrees, kinda bland by the third day. - Specialty dining was spectacular. Well worth the cost. Tuscan Grill had the best Italian I've ever eaten with a spectacular view from the back of the ship. And I already told you about Slik Harvest -- best asian I have ever eaten, period. - Two days at sea were dress-up dining days. I thought it was a hassle, but in retrospect, nobody wants to see me in flipflops and a tanktop. - Excursions were crowded and exhausting. Five boats were cruising the same route, so at every stop 20,000 tourists piled out and jammed each port. Read Less
11 Helpful Votes
Sail Date: March 2019
I'll start this review as I have started all of my previous ones, with a bit of an introduction: My wife and I do 2-3 cruises a year, nearly all of them with Celebrity. We are 30 & 26 years old respectively, and have sailed the ... Read More
I'll start this review as I have started all of my previous ones, with a bit of an introduction: My wife and I do 2-3 cruises a year, nearly all of them with Celebrity. We are 30 & 26 years old respectively, and have sailed the Caribbean a half-dozen times. I will be writing this with the target audience of "First Timers" and will hope to shed some light on what we enjoy, and don't enjoy about cruising with Celebrity, and on the beautiful Equinox. Why this cruise? My wife is a school teacher, so we take a 7 day cruise every year on her Spring Break. We don't have bitter winters here in Central Alabama, but the end of March is the perfect time to hop down into the beautiful weather that the Caribbean offers year-round. We started off cruising Carnival years ago, but ultimately made the jump to Celebrity as we wanted something more sophisticated and relaxing. We don't like to be charged for every single item on a cruise, so we love that Celebrity allows us to go for the "all inclusive" package. We book through a wonderful Travel Agent who only does cruises. We went on board with a drink package, prepaid tips (paid by TA), and $450 on board credit. With Celebrity, the OBC can be used to book excursions, specialty restaurants, on board shopping, or virtually anything else you buy on board. Frankly, its one of the main reasons we sail with Celebrity. All in all, we got a beautiful Concierge Class Balcony and all the perks for well under $3000 for the entire trip. We brought about $500 US in cash for port spending and tipping on board.We have found that, with all of the inclusions, its really hard to beat Celebrity on price. Add in the service and the wonderful food, and its a no-brainer for us. We also have been fortunate enough to have my parents join us for each of the last three spring break cruises. Its wonderful to be on any cruise ship, but even better when you can spend the time with family. My parents being older, do not want a "party cruise". Celebrity offers a wonderful atmosphere that allows everyone to have a great time but not at the expense of others. The Equinox: After having sailed on her twice, it comes as zero surprise that the Equinox wins "Best Overall" on CruiseCritic every year. Its a beautiful ship with a very user friendly layout. At 121k GT, it sits right in the happy medium of cruise ships in terms of size. There is plenty to do, plenty of room, and yet still small enough to be able to get comfortable with the entire ship over the course of 7 short days. Our two favorite areas of the ship are the sundeck and the main atrium. Both are absolutely stunning whether it is day or night. Decks 3-6 are where all the magic happens. Bars surround the atrium on all sides but they are presented in a way that is very classy and doesn't ever feel crowded. The four main bars that we frequent are all very different in design and styles, and they are spread out in a way that no place ever feels particularly crowded. The martini bar and the Gastropub are opposite each other from the atrium. One serves decadent martinis in dozens of flavors and all is served in a beautiful lounge and a solid ice bar top. The Gastropub has the feel of a rustic craft beer bar that has an awesome selection of beers from around the world. This bar has ESPN running on TVs so it was crowded while the NCAA basketball tournament was going. The World Class bar is a really cool bar near the art gallery and shops. This bar has two "mixologist" that are expert beverage makers. I go here to experiment and try new drinks that I may not have tried otherwise. This requires the premium drink package, but you can literally tell them you like whisky, citrus, and sweet drinks and they will come up with something you've never tried before. Its a wonderful place to hang out before dinner or after shows, especially if your wife enjoys shopping as much as mine does! This last bar is my personal favorite: The Sunset Bar. Its an outdoor bar that is open from morning til late at night. It is at the top of the boat and at the aft, so the breeze and views are breathtaking. The Equinox, like all Solstice class ships, are covered in real grass on the aft 1/3 of the top deck. Its something extremely unique about Celebrity and its really neat to be in the middle of the ocean and have grass between your toes. All in all, its a wonderfully balanced ship. Its large enough for there to be plenty of options in how you spend your days, but small enough to still feel intimate. Captain Kate Mccue: Oh Captain, My Captain! I'll admit I was a skeptic at first. Not that I thought she was a bad Captain, but I didn't believe a Captain could have a significant impact on a cruise vacation. Most Captains that I have sailed with are only worried about doing their jobs, getting us to and from our destinations safely, and they allow the entertainers and the service staff to provide us a good time. And while that is completely fine, Captain Kate is amazing! Her personality infects the entire ship and everyone stops what they are doing when she speaks over the PA. She is an awesome Captain, and every single bit as good as she is advertised. I cannot say enough how impressed I am with her, other than it would be a mistake for Celebrity to ever let her go! Stateroom: Concierge Cabin (C2) Room 1249. The stateroom is the same as any veranda on the ship outside of Suites, but this cabin does offer a unique feature that only a few cabins on the entire ship offer... a larger balcony. The Equinox has a few "bump outs" or "humps" in her design that cause a few of the cabins on each floor "bulge" out a few feet. At the angles of these "bumps" you get a slanted balcony. From the nearest corner, it is no smaller than any other balcony on the ship, but at its widest, its nearly twice as long. Our deck chairs came with ottomans and the chairs reclined enough that we effectively had loungers on our balconies. We didn't get quite the breeze off the balcony due to where we were, but the extra balcony space will be missed on the cruises that we dont have it. Room layout is spacious enough for a cruise cabin, our bed was near the balcony compared to others that are near the bathroom. Speaking of the bathroom, its about average in size if you are used to balcony rooms. The shower has simple but elegant sliding glass door that doesn't waste any space. In concierge class we had access to slightly better bathroom toiletries and cosmetics. My wife didn't seem particularly impressed with the shampoo, but there could have been other factors that led to that. Dining: In this section is where we found the best and worst that our particular vacation had to offer. We went into this cruise knowing we would be doing a night or two in specialty dining, specifically Murano. I'll dive into the specialty restaurants in a bit, but lets get the not-so-pleasant out of the way. Please understand that we have never had an issue in the Main Dining Room. Celebrity does dining very well, and I'd even argue that it is one of their strengths. This time, we just weren't impressed. My wife, myself, and my parents got sat at a very nice four top. The MDR is crowded as it is on all ships, so that didn't bother us. We had a very nice and attentive head waiter, and the food both nights that we dined there was excellent. The bar/drink service however, was severely lacking. My father and I managed to get our wine quickly enough usually, but my wife and mother waited 15-30 minutes for their bar drinks every time they ordered. It became such an issue that our poor head waiter would go off running to get the drinks himself. This isn't a major issue, I am aware of that, but I expect more from Celebrity. After two identical services with the identical problems we called our Concierge (perk of concierge class) and told her about the issue and she asked if she could inform the Maitre'D. Literally 5 minutes later the Maitre'D had ran up to our rooms to apologize, hear our feedback, and promised to improve the service going forward. People, this is what makes Celebrity different. There are 3000 people eating dinner in his beautiful dining room, and he stopped mid-service to run up to our room to personally apologize and ask how to fix it. The next day we got back from a day at port and my parents and I each had a bottle of nice champagne from the Maitre'D, it was a wonderful gesture and we were impressed. Now as it turned out, we had a reservation at the famous Murano that evening. When we left Murano we were so blown away that we called our Concierge and asked her to book us in specialty dining for the remainder of the cruise. These restaurants are not free, nor cheap, but our concierge got us 20-40% off the listed price each night we dined in a specialty restaurant. So, in the end we never got to go back in the MDR, but I am convinced that the issues would have been fixed. Murano If you do one thing on a Celebrity Cruise, eat dinner at Murano. The first night of the cruise they offer it at a discount if you book ahead of time. My father and I are "foodies" and love fine dining. We both agreed that the Murano dinner service and quality of food is an experience that would be incredible even if it weren't on a cruise ship. Every single aspect, from the bread to the Grand Marnier Souffle is perfect. Lobster Murano is a top 5 dish that I have ever experiences and is cooked table side with everything from bacon, to lobster cooked in a cognac mustard creme sauce. We were so impressed that we booked it for every remaining night of the cruise that we could. One night they were fully booked, so we tried Tuscan Grille. It was very good, but with it being a for-fee Italian steakhouse, we left miserably full compared to the lighter and more elegant Murano. Entertainment & Activities This will be rather short as we did not attend any of the main productions in the theater. Celebrity keeps the same shows for 3-5 years before cycling them out, with us sailing on the Equinox as frequently as we do, there weren't any that we hadn't already seen. We did however attend the comedy shows and watch a lot of live music. The comedian was great and the house band was excellent as well. Celebrity offers other activities like bingo, concerts, seminars, and workshops that many find to be fantastic. Admittedly we mainly go find somewhere quiet near a bar, as we are both young and always seem to be around crowds on land, we enjoy a more laid back experience on the boat. Service With the exception of the MDR, which I consider a fluke rather than a flaw, service is impeccable on Celebrity. Tipping is a hot topic on any cruise forum, but I can definitively say that when I hand a bartender or my room steward a $10/$20 bill on the first day, they take care of my wife and I the rest of the voyage. I personally try to find a specific bartender in my most regular bars and tip heavy on days 1/2. I tip $1 a drink the remainder of the time and I am having another drink brought to me before the first one is finished. Celebrity has a wonderful staff and an underappreciated staff/guest ratio. I think the reason they named it "Celebrity Cruises" is because of how they want each and every guest to feel. It really is what makes them so special. Cafe Al Bacio: I couldn't figure out the best place to include this place in any of my previous sections, so I ultimately decided that it needed its own. Bacio is arguably the most loved place on the ship. They are a full service coffee & dessert bar that is open all day. In the morning people are getting their day started with anything from a cappuccino to a cup of decaf, and late at night every table is full with people winding down in the low light setting of an old city jazz bar. The live music from the atrium fills the bar and its just a super unique place to relax and enjoy yourselves. It sounds so simple and quaint, but I am amazed that every cruise ship in the world doesn't mimic this place into their own. Ports & Excursions: We loved every port we stopped at. We are very familiar with the Western Caribbean so only Key West was a first time port for us. Everyone has different interests at respective ports, so I will just tell you what we do every time and you look for more information if you wish. Key West: We wandered on our own, Key West isnt a large town and most of the cool stuff is near the ship. There are tours galore and a really neat aquarium nearby. Grab you a piece of Key Lime Pie and a Conch Fritter and enjoy your first stop of the cruise! Grand Cayman: 7 Mile Beach at Calico Jacks. You go to this beach for the water as it is one of the most beautiful beaches in the world. CJ's is great, but very crowded. Costa Maya: New favorite port in the Western Caribbean. The port itself is a maze, but very very beautiful. We find our way out and go to Maya Chan Beach Resort every chance we get. Check it out, its the epitome of a relaxing beach day. Cozumel: I have an answer to the famous Sancho's vs Nochi debate... Sancho's is the best! All inclusive, wonderful service, and a beautiful (safe) beach. We go every time we are in Cozumel and have no plans of changing! In Conclusion: My wife and I fell in love with cruising on our honeymoon and have been blessed to go one more than most our age. Celebrity is a perfect fit for what we want to do and how we want to spend our time on the boat. Its generally an older crowd, but we cruise like "older people". We have 2 more cruises currently booked with Celebrity, and 81 days cannot get here soon enough! Read Less
Sail Date: January 2019
Great cruise, it was a part of a "family gift" on occasion of my parents-in-law's wedding anniversary. Everything went smooth, from the booking to the debarkation. Embarkation in Miami was trouble-free, luggage was ... Read More
Great cruise, it was a part of a "family gift" on occasion of my parents-in-law's wedding anniversary. Everything went smooth, from the booking to the debarkation. Embarkation in Miami was trouble-free, luggage was delivered as expected. Onboard activities were satisfactory and excursions were mainly value-for-money. The itinerary was changed a bit, we visited Samana instead of Punta Cana in Dominican Republic, due to adverse weather. We were scheduled for a dune buggy excursion in Punta Cana, which we were looking forward to, but luckily we could book an ATV excursion in Samana at no additional cost - that excursion turned out to be the best of all the excursions I was on. MDR was fantastic, in general all the food places were great. My girlfriend and I both had the premium non-alcoholic drinks package, which meant that virtually anything non-alcoholic (including virgin cocktails) was available. I personally feel like I didn't use the package to its full value, but that's totally my own fault, I probably should have taken the soda package instead. We didn't really use/see any entertainment activities onboard, we were in the casino one night, because all guests got a free 5$ casino credit, and my mother-in-law managed to win 120$ on her first 2$ spin on the slots - so I guess you could call that a success! The ship itself was great, this was our first time cruising so I don't have anything to compare with, but the ship didn't feel ten years old. We already booked a new cruise on Equinox in January 2021, same stateroom as this cruise, so we are looking forward to see how much is changed with the "Revolution". All my best recommendations for this cruise! Read Less
5 Helpful Votes
Sail Date: January 2019
We chose this cruise because we wanted to try a different line.(Previously been on NCL) Service was excellent, always greeted with a smile. We felt like royalty. The Equinox just had a refined feel about it without being stuffy. The ... Read More
We chose this cruise because we wanted to try a different line.(Previously been on NCL) Service was excellent, always greeted with a smile. We felt like royalty. The Equinox just had a refined feel about it without being stuffy. The ship was sparkling clean, never had to wait long at all before an attendant would come get our drink orders even on busy sea days. Food was very good on MDR, cafe and burger bar. We didn’t try any specialty restaurants. Can’t say enough good things. We will sail again with Celebrity. We had only sailed NCL previously and although I did enjoy NCL, there is no comparison between the two. Celebrity is much more elegant, the staff is more plentiful and friendlier. Also the excursions and disembarkation was much more organized than on NCL. We did book another cruise while onboard the Equinox and look forward to going again! Read Less
Sail Date: December 2018
This was our first cruise so wasn't truly sure what to expect. We had two balcony rooms with the concierge class, we were a family of four including two teenage girls. We picked Celebrity due to the reputation of being one of the ... Read More
This was our first cruise so wasn't truly sure what to expect. We had two balcony rooms with the concierge class, we were a family of four including two teenage girls. We picked Celebrity due to the reputation of being one of the more exclusive cruise lines. I will start with the positives: 1) Boat was very clean and we were impressed with the use of the space in the rooms. The attendant that took care of our rooms kept them extremely tidy. Will warn you that the rooms are outdated. 2) Canyon Ranch service was top notch, I had a massage, blow out and manicure. 3) The cruise director and concierge were extremely friendly, they truly enjoyed their jobs and it showed. 4) Room service and Dining Room food were consistent. Sushi/Italian specialty restaurant were decent! The Sommelier in the main dining room was fantastic! 5) New Years Eve Party, Silent dance party, and white party were entertaining for all ages. Comedian made us laugh. The negatives: 1) Costa Maya, not so great. I saw previous reviews that said do not get off at this port, and should have listened. We only got off because it was a bit rocky the night before and we wanted to be on solid ground. We selected a Celebrity Beach Club excursion. First, the description of the package did not match the actual facility. There was supposed to be a pool, no pool. There was supposed to be a restaurant/bar. There was a makeshift restaurant/bar made out of shipping containers. We lasted a couple of hours and didn't eat or drink anything. There was too much seaweed (which they did warn us) to enjoy the ocean. We learned that we were taken to the wrong place, and that the actual beach club we were supposed to go to was closed. We were not told this, and when we went to the excursion desk to ask for a refund, we were given the run around. They finally agreed to give us 50% off but asked us not to tell anyone. 2) My daughters friend needed feminine products. When she went to check out, the man behind the counter was extremely rude. Asked her if she was old enough to even use the products (she is 16) and wanted to know if she had her mothers permission to buy the products. 3)The teen room was empty and the girls were disappointed that they didn't have much going on for them. The ship didn't do a very good job of advertising. Being that it was a holiday, there were a number of families with teenagers, however not a high turn out in the teen room. Thankfully the girls were outgoing and made new friends. 4)When we went to Cozumel and Grand Cayman, we decided to go directly to a five star hotel( Intercontinental/ Ritz) and either eat lunch or ask for a day pass. I am glad we did, we learned that a gentleman on our ship had passed away snorkeling in Grand Cayman. We also spoke to a family that toured the Mayan ruins in Costa Maya with their five children and they didn't learn one thing. Not sure we will be cruising again. On the fence! Read Less
5 Helpful Votes
Sail Date: December 2018
We were a large group of 10 family members - all adults with one 17 yr old. I have cruised over 20 times, mostly on Royal, several times with Princess and once with Carnival. We tried Celebrity because I had often heard it was "a ... Read More
We were a large group of 10 family members - all adults with one 17 yr old. I have cruised over 20 times, mostly on Royal, several times with Princess and once with Carnival. We tried Celebrity because I had often heard it was "a notch above" Royal Caribbean. This was not our experience. Embarkation was awful - we had Elite status but the Celebrity member controlling our line was never paying attention. After waiting 45 minutes in a line to check in - we finally just went over to the regular check in line and were taken so fast. We also knew that the ship was going in for refurbishment (after we booked of course) so I was not expecting the look to be great. It was fine, carpet styles were dated and deck chairs etc showing wear but the ship was very clean so it passed in my book. The biggest reason for 3 star rating was honestly the food. I can be pretty objective since I have cruised many times. We ate in the main dining room every night. 80% of my meals were honestly just awful and the 20% that weren't - the portion size was so small as to be laughable. My ravioli dinner was 3 raviolis. I ordered the shrimp louie appetizer and it was seriously about a tablespoon worth. My shrimp scampi was shrimp skimpy - only 3 shrimp on the side. Seriously?! Even our head waiter acknowledged that it was bad and started bringing our sons extra dinners. We are not snackers or breakfast eaters so we were basically eating 2 meals per day. It is the first cruise I have ever been on where I felt hungry. The overall quality was just poor. Some meats were so tough that our drinks would spill when someone at the table was using a knife to saw through the cut. I understand cost cutting on portions but they are seriously in need of a new chef too! Two bright spots to recommend - the burgers at the Mast Grill and Sushi on Five (my crew did it for lunch). We did not try the other restaurants because it was a Holiday cruise and they were charging $70 to $120 per person cover charges. When you have 10 people that gets to be ridiculously expensive. The Buffet was not great. Again, hit or miss but more than anything it was just chaotic at lunch time trying to find an open table and get your group together. I wish all cruise lines would figure out a way to make this better. We did not do the dining room for lunch based on our dinner experience. The drink package was another disappointment. We upgraded to the premium because I did not want to hassle with whether a particular drink might be included or not. We found the drinks were very weak. You have to specifically say the brand of liquor you want or they will serve you house brands even with the upgrade. We finally started asking for double shots in mixed drinks otherwise you are just drinking a lot of juice and mixers. I ordered Baileys on the rocks and got one shot glass full over a huge glass of ice. In the dining room they ran out of the better champagnes and sparkling wines so what we were served was often just awful. Recommend you get your drinks in the World Class Bar. They use top shelf liquors there all the time. Entertainment in the Theatre was hit or miss. The first night comedian was probably the worst I have ever heard in my life. The comedian magician was enjoyable and the last comedian was very funny. The singer "Jane Curry" was very good as well. They had the Celebrity singers and dancers on deck entertaining for New Year's Eve. They were pretty bad at singing rock cover tunes. The house band Bristol was good but they played early in the center of Deck 3. After that, there was no where to really go in a lounge and just listen to some good music. Recommend the Silent Disco when it is in the Sky Lounge. Go early, they run out of headsets and there is a long line to wait once they run out. Disembarkation was another fiasco. We booked a Celebrity excursion and were told to collect our luggage on Carousel 2. It never came out. We spent 50 minutes wandering around looking for our bags not knowing whether our excursion left without us. I kept trying to grab a Celebrity person to help but they did not know what to do. Finally someone told us that our tag number had not been given to the baggage team. We sailed in balcony cabins. They were clean and ample room. Two outlets in the whole cabin was a joke with the amount of devices that need to be charged these days. Hope they fix that with the refurbishment. The WiFi kicks you off a lot and you have to constantly log-in again to connect. Also very very slow. I think everyone judges their cruises by what is important to them. We were still on vacation so we did enjoy our family time and some great weather. I hate to be this critical but when you spend that amount of money we did to take 10 people on a cruise, I did expect better. You definitely need to get the food and drink right on a Ship. The ship's crew and service were excellent. No complaints on that front. We just will not be cruising Celebrity again. Final note - don't do the Everglades excursion at the end. If you have a late flight on the last day, you can check your luggage through from the ship for $25/bag and just take a taxi to the beach for the day. We took the Everglades excursion with Celebrity. It was a very short boat ride (we saw one alligator) and then 30 minutes of "petting zoo quality" land exhibits. We were dropped at the airport by 1:00 pm for a 7:00 pm flight. Defeated the whole purpose of doing a day excursion to use up time. Read Less
6 Helpful Votes
Sail Date: December 2018
We chose the Equinox rather late as we decided just before Thanksgiving that we wanted to be on a ship for the New year. Upon looking at available cruises, the Equinox came up as most affordable option of remaining balcony options. We did ... Read More
We chose the Equinox rather late as we decided just before Thanksgiving that we wanted to be on a ship for the New year. Upon looking at available cruises, the Equinox came up as most affordable option of remaining balcony options. We did get the Aqua class and as such got to dine each evening in Blu. The food and service were five star here and we arrived each night at our leisure and got table for 2. Menu in main dining appeared to be a step above RCL, admittedly our favorite cruise line.I neglected to mention that in the Aqua class room you get daily appetizers and fresh tea. You also get access to parts of spa (Relaxation room, steam room, and sauna). Casino was small and disappointing in that the minimums were high for a cruise. Craps min bet was $15 and while they had a single $5 BJ table that was always full, you could always find a seat at $15 and up table. Casino manager never changed these mins the entire cruise. They did have a Texas hold em Poker table that was open sporadically. Entertainment was average at best. They had 3 main production shows that were performed by same group with same stars. Celebrity productions were not Broadway like RCL Oasis class. Enough said. in between shows they would have a one man/woman show that was a magician/comedian or singer/comedian. I did enjoy the Steve Parry. PGA speech about his road to the british open and his chipping demo on the lawn. My favorite bar was the Sunset bar on the back of the ship. Great service and they had either a single or duo performing every afternoon. Cigars welcome there on one side. The Ensemble bar is also a nice place for pre or post dinner libations as they have jazz type entertainment. Other mentionable would be the Martini bar with and ice bar. They do a drink martini show that is quite an event. My seapass card had to be replaced ,i think, 8 times due to being de-magnitized and would not open room. Pathetic that they are still using old technology while sister competitors like RCL use RFID technology which were error free on our cruise in September. Furthermore, the inroom TV was out for 4 of the 7 days! The internet was another bad point. We only had unlimited internet on 2 devices and used our cell phones exclusively, yet we had to continually relog into their internet provider. Again with RCL we logged in once and were done! Really pathetic performance. Celebrity makes a big thing about the lawn areas as a pace to play games such as bocce, croquet, etc. All that I really saw on the lawn was sunbathing. Maybe Celebrity could reserve one area for games and others for sunbathing. And finally with a name like Celebrity would it not be nice to have a unannounced celebrity or 2 for one night only shows? RCL and even Carnival has done this for years. Read Less
1 Helpful Vote
Sail Date: December 2018
The cabin was great, the ship is fine but the food was not what I expected. The buffet was terrible, specially breakfast. Ended up,going to dining room after the first two tries. Tasteless food, not very neat and not a lot of choices. The ... Read More
The cabin was great, the ship is fine but the food was not what I expected. The buffet was terrible, specially breakfast. Ended up,going to dining room after the first two tries. Tasteless food, not very neat and not a lot of choices. The dining room food was OK but nothing to write home about. Specialty restaurants were amazing but expensive. Drinks are super expensive because I guess they want to,push guests to the drink packages, I.e. Stella Artois beer $10, a macchiato and regular coffee $11, most drinks $14. The service was great. The entertainment was fine but too loud in two of the Cirque du Soleil like productions. Stayed at concierge level cabin, never saw the concierge. They bring a little tray of canapés every evening which were mostly terrible. The servers in the dining room were wonderful. The embarkation and disembarkation were very smooth. The ports were great. Read Less
3 Helpful Votes
Sail Date: December 2018
We have cruised on Royal Carribean, Princess, Carnival, and now Celebrity. I would rank Celebrity higher within the four if the excursions exceeded expectations. The dining staff is exceptional. Thank you, Naum, Manoj, and Salv. The room ... Read More
We have cruised on Royal Carribean, Princess, Carnival, and now Celebrity. I would rank Celebrity higher within the four if the excursions exceeded expectations. The dining staff is exceptional. Thank you, Naum, Manoj, and Salv. The room staff is exceptional. Thank you, Leroy. The food in the Ocean Cafe' was good. The dinner menu is exceptional. The wine was nice. The unlimited premium drink package is a must if cruisers consume libations. The premium wine tasting was one of my favorite experiences. Well worth the money. Excellent wine presented by an expert sommelier. The bar staff is amazing. We especially enjoyed the martini bar. Dan, the Cruise Director, and Christine did a great job of engaging cruisers, and they offered a wide variety of activities such as silent disco, bingo, family games, adult games, dance lessons, comedians, magicians, and entertaining talent. Their lead chorus person, Alexis, is outstanding as are the others who perform. The medical staff was professional and helpful. The fitness center is ok. I found it difficult to find entertainment while on the elliptical without WIFI. (WIFI is extra). As I mentioned earlier, I would rank Celebrity higher with excursion improvement. Do not take the Discovery dive in Puerto Rico. The experience is expensive, short, and too dark to see a thing. It is unsafe to take new divers down in the dark waters with one flashlight. The leader was nice, but the dive was unsafe and disappointing. The St. Maarten 5 point Island tour was just average. The bus stopped on top of the summit, which was beautiful. The tourist shop was an over-the-top tourist trap. Chairs and umbrellas at the beach would have helped to make this more special. The certified dive excursions in St. Maarten and St. Thomas were great per my son. The Miami Hop On - Hop Off Big Bus was fun. Do beware if you have to sit inside the bus as the top is full, some buses do not have AC. It was sweltering hot. After we moved to the top, the tour guide, Cat, was very entertaining and we enjoyed the tour. The Celebrity directions for excursions were a bit unclear for us. The Puerto Rico biking excursion left the dock before the departure time and so did other excursions we attended. Read the ticket details. The meeting time is noted on tht ticket. This meeting time should be the departure time. I missed the Bike Tour even though I was at the meeting place 5 min. late, but at the dock by the departure time of 4 p.m. More clocks on the ship and more clarity with directions would help - especially at the first port. In addition, some of the Excursion staff were helpful, while others were not (Thank you Will and Natasha). On our first excursion, two Celebrity staffers treated me unprofessionally with a "I should have known" all of the details approach. The experience was anything but positive, and I had to work to remove the distasteful lense. With regards to the ship, she is an aged girl and needs a bit of updating but she is super clean. A word of caution, be careful on the steps. Some of the steps have rubber to prevent slipping while others have metal strips. When it rains, the steps can get slick. My son experienced this first hand, hence my earlier positive comments about the kind and professional medical staff. Cruisers must use the handrails and lots of Purell. If you choose to cruise with the Equinox, enjoy all that she has to offer but cautiously select excursions. Read Less
3 Helpful Votes
Sail Date: December 2018
This is our third cruise on the Equinix and fifth in Celebrity. We have been on other lines, Holland America, Princess, NCL, MCS and I believe that Celebrity out performs them all in service, food and entertainment. This cruise was no ... Read More
This is our third cruise on the Equinix and fifth in Celebrity. We have been on other lines, Holland America, Princess, NCL, MCS and I believe that Celebrity out performs them all in service, food and entertainment. This cruise was no different, except that we have noted that the industry quality in general has gone down. No more are the chocolate or seafood extravaganzas, and the entertainment is a bit sub par. On this cruise the big hype was the silent disco- where everyone was wearing headphones and listening to music. Michael’s club used to be a cool scotch bar with jazz - now it’s a quiet sitting room that is reserved for suite room guests. I asked what happened to the scotch bar - I was told that they were not “marketing for that demographic” - hmm maybe it’s time to look for a cruise ship that fits me better? Maybe Costa? I think the issue is that the cruise lines have tried to keep the price point down by cutting corners. My first cruise on Holland in 1998 cost 2500 with a veranda. I felt like I was eating in 5 star restaurant. I enjoyed wearing a jacket and a tie each night. It was special. This cruise came with two perks and cost me 2600 with a veranda. Not much difference in price but a lot in experience. I’d rather spend more and get more. But after all that is said - for this price class, Celebrity out shines them all. Read Less
Celebrity Equinox Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 4.5 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.3
Family 4.0 4.3
Shore Excursion 4.0 3.8
Enrichment 4.0 3.9
Service 5.0 4.6
Value For Money 4.5 4.2
Rates 4.0 4.3

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