7 Helpful Votes
Sail Date: December 2018
We are Canadian couple over 60s and took a back-to-back cruise on the Celebrity Edge from Dec 20, 2018 to Jan 13, 2019. We were on Aqua Class, deck 9. We have cruised on Celebrity’s Solstice & Millennium, Crystal’s Mozart & ... Read More
We are Canadian couple over 60s and took a back-to-back cruise on the Celebrity Edge from Dec 20, 2018 to Jan 13, 2019. We were on Aqua Class, deck 9. We have cruised on Celebrity’s Solstice & Millennium, Crystal’s Mozart & Symphony, Princess’s Dawn, Sea, Caribbean, Royal, Diamond, Emerald & Viking’s Emerald & Rhinda. This is our first ever NYE cruise and we were very disappointed with our experience on board. The main reason for our disappointment was that we were on a wrong ship for our age and we are not at fault. This ship, while marketed as a technologically advanced ship, was never imaged as a ship for young people ONLY. In fact, half of the ship’s passengers were over 60s and 70s, but this age group were practically ignored in all planned activities, programs and shows. Music broadcasted in public area were music we were not familiar with. To me they were just noise that I had to tune out of. Here is a summary of our experience: Embarkation: Quite smooth and painless. The person who handled our embarkation is a trainee and ours didn’t go as quick as others but still OK. Since we uploaded our pictures already before the cruise, we got on very quickly once we passed the check-in point. (A+) Disembarkation & Embarkation for back-to-back passengers: The process was quite organized. The day before disembarkation, there was a meeting briefing us what to do and to expect. Still, one misinformed staff sent some passengers to the ground floor of the boarding building on disembarkation day, causing them to have to check-in again. We were gathered in one area of the ship around 9:30 am, escorted off the ship to an area where we picked up our new ship cards, then escorted back on the ship. Since we have checked-in for the second cruise before we left home and had uploaded our pictures, we passed through the check point quickly. Others who didn’t upload their pictures would have to have their pictures taken on the spot. They should have an express lane for people like us, who had done all the work beforehand. (A) Ship appearance: I found this ship not very attractive. It looks like a cargo ship with the so-called Magic Carpet painted in ugly orange colour. The front of the ship looks like the back of the ship. Interior decors are all in grey, taupe with a bit of burgundy. Everything bland together and not very cheerful. Furnishings are on the cheap side, and chairs in public area are not comfortable at all due to lack of back support. The deep seats are designed for very tall people with long legs. There are some chairs with high backs but they are in short supply. (D) The Magic Carpet: No magic there. It was marketed as a “cantilevered, floating platform that transforms into new venues at each deck” and can easily transform into a launching pad for ship’s tender. Well, for the 14 days while we were on board, this “Magic Carpet” never moved. There was one port that needs tendering (Grand Cayman), and we got on land just the same old way, using local tender on deck 3. What a disappointment. This Magic Carpet is an eye sore and is totally useless. (F) Holiday Festive Decorations: Minimal. Just a tall lighted Christmas tree with no decoration in the Grand Plaza, and a garland lining a railing on deck 5, overlooking the Grand Plaza. That was it. There was another lighted Christmas tree somewhere else, forgot where. They should take a look at Princess Cruises on their Christmas Sailings, where there are such lavish decorations for the holiday, it made me happy just looking at them. (E) WiFi: Strong signal with decent speed, but costly, about $297/week for Select members with 2 devices. You can actually stream movies with your Chromecast or Apple. (A) Art around ship: Modern Arts, mostly pictures enlarged, and sculptures that are senseless and have no aesthetic appeal to me. Not a fan. Movie on Demand: On our first week, only one Free movie (Alpha) available, other movies costs $7.99 - $14.99 to watch. I think this is outrageous. I’ve never been on a cruise when we had to pay to see a movie in our room. We complained to Guest Relations after one week. They rebooted our TV and we had more free movies available. I think all in-room movies should be free, and we shouldn’t have to complain to get more movie. (E) Entertainment, show production: Only one comedian worth watching – Troy Thirdgill. Show productions were too loud, too chaotic, with poor choreography and weak story. All I saw were arms and legs sticking out here and there like I was watching an aerobic class in action. It seems all those young dancers just picked out whatever they wanted to wear, high boots, short boots, mid-calf boots, side-split skirts, mid-split skirts, random colours, any hairdos, etc. There was no coordination at any level. Lots of people walk out within the first 15 minutes of these shows, every night. I walked out on Ashlie Amber-Harris in “The Purpose”. Somehow, I couldn’t register what she was singing, and I have never heard any of the songs she sang, none of them were melodic enough for me to stay. It was also deafening. (F for the effort) Theatre: Great sound system but the Sound Master cranked it up too loud. Good sight line except for those back rows. In those rows, the mezzanine blocked the top part of the stage. (B) Pool Area: Enough deck chairs, both in sunny and shady area. Two Whirlpools in an elevated area, each with an adjoining shower station. I think they should be located on the same level of the pool, enabling one to get into the pool quickly. Some people were upset that the pool and whirlpool area do not have a chair lift. I support the Celebrity’s decision not to install one. It would be a big turn off for me. A cruise ship is not a long-term care facility. (B) Grand Plaza: Always too noisy for me. There was a baby grand piano there, but no pianist ever to play some soothing background music at anytime. Would be nice to have a pianist playing at tea time on a sea day. What a waste! (D) Casino: This area is a big pleasant surprise, quieter than the Grand Plaza and other public area, not too crowded and is smoke-free! Great place to spend some time there. (A) Card Room, Library and i-Lounge: There is no card/game room or library. Some people just played their cards inside the Oceanview Café, at a time when it was quite crowded. One family played mah-jong there. Celebrity should have put a game room in that dead space with the eerie statures, between the shops and the Blu Restaurant. I-lounge has no privacy panel. Eden: Bright and restful in the daytime, eerie and creepy at night. I don’t get it. The Spa & Thermal Suites: I like this area. There are Aroma Mist Room, Turkish Room, Sauna, Salt Room and an Aromatherapy Room. Although I found the “floats” (thermal heat beds) not warm enough. I barely felt the heat. Unfortunately, on the first week of our cruise, a very sick woman with a very bad cough kept using these rooms as her “therapy” rooms, which really turned us off. She especially loved using the “float”. They should at least post a sign asking people who are sick not to use this facility. (B) Roof Top Garden: A beautiful area but unfortunately often too windy during sailing to enjoy. Smoking area is also right next to it. (B) Excursions: Because we had travelled to most ports in previous cruises, we did not join any Celebrity’s excursion. So, I cannot offer any advice or comment. In Grand Cayman, there is a very nice restaurant called Paradise, about 8 minutes walk from the pier (turn right from the pier). They have a lobster & prawn lunch, for CI$24 (equivalent to US$29) and it was delicious. Clienteles on board: I would estimate over 60% were over 60’s, and 30% gay. Most clients were well mannered, well-groomed and well dressed. Shopping on Board: Very limited, and targeting well-heeled class. Shops found on board are Tiffany, Coach, Cartier, a watch store and a jewelry store. Dining on Board: Because we were in Aqua Class, we have the exclusive use of the Blu Restaurant. This is the saving grace of this otherwise disappointing cruise. Service there was excellent. The maître d’ Erdal Sakar and his staff made us feel special and food there were very good most nights. On the first week of our cruise, we tried to book a table in one of the Specialty Restaurants called French Cut on the second week, but the only seating available were at 9:45 pm on the last sailing day. So, we saved ourselves US$110. Food in Oceanview was OK, not great, except for the Roast Beef which were always very tender. Unfortunately, the gravy served with it were not au jus, but those gooey type made from powder. Salad bar had limited choice and they hid the honey mustard dressing after the first night. I have to ask for it afterwards, then they took it out from the cupboard underneath the counter and served it by the spoonful. In Summary, a back-to-back cruise on the Edge was a mistake. All on board programs and production was repeated on the second week, making the second week boring for back-to-back cruisers. Since all programs and activities were planned for younger generation, we felt left out. We also found the ship poorly designed with lots of dead space. We would not cruise on the Edge again. Read Less
Celebrity Edge Ratings
Category Editor Member
Cabins 5.0 4.0
Dining 4.5 4.2
Entertainment 4.0 3.2
Public Rooms 4.5 4.1
Fitness Recreation 5.0 3.9
Family 3.0 3.9

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