1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Eclipse Review
  5. Celebrity Eclipse Cruise Reviews
Sail Date: August 2015
Had a great cruise on the Celebrity Eclipse for our Ruby wedding anniversary. The ship was immaculate, with great customer care. We had a balcony cabin with restricted view. This did not bother us, but it could cause a concern for some ... Read More
Had a great cruise on the Celebrity Eclipse for our Ruby wedding anniversary. The ship was immaculate, with great customer care. We had a balcony cabin with restricted view. This did not bother us, but it could cause a concern for some guests as the lifeboats were just below the balcony. The cabin butlers were fantastic, kept the room immaculate, and not at all intrusive. The food was good, and we chose the anytime dining and ate in the cafeteria, which had a great choice of food in particlar over lunch time. The only downside was that breakfast was hectic, and it was hard to get a table, and the tables were very close together. Entertainment very good, with a great choice of acts. The only downside to the holiday was that we always felt someone was trying to sell us something, and anytime you went near Canyon Ranch or the shops, someone would be pressing you to buy something, which was annoying. You also had to pay to dine in a number of the restaurants, and most of the classes. The gym was fantastic, and had a great choice of equipment. All in all a great holiday. Read Less
Sail Date: August 2014
Firstly, I disagree with a lot of the other reviews for this cruise. However, there were areas that could be improved by Celebrity to make the whole experience much better. Food: The food was absolutely excellent, always at a top quality, ... Read More
Firstly, I disagree with a lot of the other reviews for this cruise. However, there were areas that could be improved by Celebrity to make the whole experience much better. Food: The food was absolutely excellent, always at a top quality, that never fluctuated, whether you are in the Moonlight Sonata or a specialty restaurant. Always a variety of different dishes, so you are never bored of the same thing. You always fill full after, but not uncomfortably stuffed. The room-service was also similar. The quality was always at a high standard, and you had a large variety of foods to choose from. Service: The service was always excellent, the staff were always smiling, friendly and happy to help, but at times I did feel there was not the right ratio of staff to passengers. We had a wine waiter who was obviously very busy, and found it difficult to help everyone. However all in all, the staff were excellent as expected. Entertainment: Personally, I believe the entertainment did let it down slightly. A lot of the activities were similar, and targeted at the older generation. In the evenings, the shows were usually excellent, however there were 1/2 fairly boring ones which were more about promoting the individual performer then giving the audience a good time. However, they were usually of a high standard. Cabin: Always spotless, very big especially for a cruise ship, and the bathroom was clean and of a good size, with lots of cupboards to put things away in. We have been on 2 cruises before, but this ship was definitely the best in terms of cabin size and space. Shore Excursions: All were very very expensive. We did an excursion in Malaga and we had more time in the coach then out looking around. Quite annoying that they didn't do a service for every port where they gave you a shuttle into the city. This is apparent as Civitavechia (Rome) is 1:30 hours drive from Rome, so there were no safe/cheap ways to getting into the city (taxis were a lot, and some friends we made on the cruise nearly got pick pocketed on the train into Rome). Weaknesses: The price of WIFI was a lot especially as you had lots of sea days so there was no internet. As well as this, it was extremely slow, and at times didn't worked. I believe Celebrity should give each passenger 30 minutes complimentary wifi each day, especially as it costed so much, and there were passengers like myself, who needed it. More sun beds is an absolute must! On sea days, it got very busy, and by 9 o'clock all the sun beds had been taken. So there was nowhere comfortable to sit and enjoy the sun. The pool areas were always packed with children (understandable as it in the summer holidays), but all 3 pools were just not big enough for the passengers to be able to have a swim in without knocking into other people. Read Less
Sail Date: August 2014
Just returned from 14 night cruise around the Med. First time on Celebrity, and had wanted to try them for some time. First impressions - very good. Handed a glass of champagne on arrival, nice welcome. Cabin on deck 9, lovely - clean and ... Read More
Just returned from 14 night cruise around the Med. First time on Celebrity, and had wanted to try them for some time. First impressions - very good. Handed a glass of champagne on arrival, nice welcome. Cabin on deck 9, lovely - clean and airy, with a lovely shower (no more plastic curtains ...). Outside areas very nice, comfy sunbeds (people still hogging sun beds, despite no-one on them, and pool butlers, eg, keep sunbeds in the shade as well as in the sun - not friendly or considerate of others wanting beds. Entertainment - I thought this was quite poor. Main event each evening was a show in the theatre but once this was over nothing much happening - very mediocre music bands, and not enough seating areas in the other bars if an event was happening. Next the bar staff - we had a drinks package (as did most other passengers), BUT to get a drink at the bar was nigh on impossible. Not enough bar staff for the number of people ordering - is this a ploy by Celebrity who don't care whether you have a drink or not - after all you've paid for it already....! In general the staff were friendly, but some of the bar staff were surly, and no friendly word when ordering (could be due to the pressure they were under). Food in the Ocean View was smashing - lovely presentation, and could always get a seat. MDR - food not as good as I expected - although service was good. Limited choice of desserts. Excursions, altho still expensive, seemed well organised. Overall an enjoyable holiday - would I go with Celebrity again - not sure.... P&O entertainment definitely better - more to do around the ship. Read Less
Sail Date: August 2014
We have sailed aboard several Celebrity cruise ships, but this was our first time on the Eclipse. We are a couple in our sixties who has travelled the Mediterranean on several occasions and always enjoy the ports of call. This was no ... Read More
We have sailed aboard several Celebrity cruise ships, but this was our first time on the Eclipse. We are a couple in our sixties who has travelled the Mediterranean on several occasions and always enjoy the ports of call. This was no exception. About the ship: The ship is spotless, the decor elegant, and the artwork located throughout is amazing. We actually did a tour of the many staircases just to have a look at the very fine sculptures, paintings and photographs that decorate the stair walls. Service: Staff and crew were polite and friendly. Unlike some other reviewers, we did not encounter any rudeness or unpleasant attitude from any of them. If I were to make a reproach, it would simply be that the service in the Dining Room at late dinner seating was so efficient, at times we felt a bit rushed... I guess it's better to have this problem than the opposite. Food quality: Typical breakfast buffet, with options for every taste. Presentation in the Dining Room could be improved. Often, food is not served as requested; twice I ordered medium-cooked steak and both times it arrived rare. Food quality was reasonable, however, desserts were boring. We noticed that the Oceanview Cafe had some very interesting options for entrées and desserts at dinner time. Entertainment: This is where Celebrity absolutely failed. There we were, in an elegant and sophisticated environment, yet served pub-style entertainment. Out of 14 nights of entertainment in the theatre, we only enjoyed two at the beginning of the cruise, the comedian (who knew how to deliver stand-up comedy intelligently, without resorting to sexist stereotypes) and the singer (Linda Hamilton - another seasoned performer). All other guest performers were mediocre interpretation of bad-taste comedy, tired magic tricks, etc. Pre-dinner entertainment with the house band (Spitfires - who played out of tune and off balance most of the time) and the jazz band was offered in the Grand Foyer where acoustics are simply inadequate. They were intended to provide some dance music for guests, but mostly delivered tunes for kids to move to. We would be remiss not to mention the annoying piped in music throughout the ship. Lounges and bars: Too few seats in any of the bars for the number of passengers. Quality of drinks was quite variable. In the Cafe, we also noticed that coffee preparation was very inconsistent. This is totally unacceptable when you pay $6.50 for a latte. Celebrity traditions: We miss the special touches that we enjoyed so much in our early cruises: the chocolate on the pillow, the theme music that played at every port departure, the sorbet parade on sea days... We fear Celebrity is cutting too many corners and will soon lose the high rating it currently enjoys. Bad enough they have seriously cut back on enrichment lectures, they are now basically delivering activities to promote their paid services. We have another Celebrity cruise planned this year, but will likely then turn our attention to other cruise lines. Read Less
Sail Date: May 2014
S2 Cabin. Premium Drinks Package. 7 Dinners MDR (table for 8 late sitting). 2 dinners in Murano, 3 dinners in Tuscan Grille, 2 Dinners in Qsine and 5 lunches Bistro on Five. Below are my observations of our first Celebrity cruise. • ... Read More
S2 Cabin. Premium Drinks Package. 7 Dinners MDR (table for 8 late sitting). 2 dinners in Murano, 3 dinners in Tuscan Grille, 2 Dinners in Qsine and 5 lunches Bistro on Five. Below are my observations of our first Celebrity cruise. • Embarkation/Disembarkation: Full marks to Celebrity, they have the slickest and easiest embarkation/disembarkation process I have ever experienced. • Stateroom: Our S2 stateroom was a good size with plenty of living space. The storage space in this cabin is amazing, there is plenty of room in the wardrobes and we were unable to fill all the drawer space. The bathroom although small is well designed with lots of storage and a shower that provides gallons of hot water. The balcony is furnished with two chairs/loungers and a table but we found the chairs/loungers uncomfortable. The room attendant kept the cabin clean and tidy and the butler was keen to offer his assistance whenever we needed it. • Public Spaces: We liked all the public spaces on the ship except for the Ensemble Lounge which we found poorly lit and old fashioned. Our favourite place on the ship was the Sky Observation Lounge. Although we did not use the sun deck there seemed to be plenty of loungers to go round. • On Board Activities: Apart from the quizzes (full marks to Sam, the activities assistant, for her whole hearted efforts) we found there were few day time activities of any interest to us. We did visit the Bingo once but at $25 per person declined to go again. • Entertainment: We attended one main show which was no better or worse than any other cruise ship show we have seen. By far the best entertainment was provided by Steve Womack the late night comic who gave three shows during the cruise. • Dining: Despite the best efforts of the waiters, service in the main dining room was very slow. On the last formal night we had only just received our entrée when the parade of the catering staff started. Wine service in the MDR was worse than the waiter service, we often had to wait 30 minutes or more for our wine order to be taken. The service in the speciality restaurants was much better. We especially enjoyed dining in the Tuscan Grille and Qsine. I unfortunately took an instant dislike of Murano, finding the waiting staff pretentious and condescending. Bistro on Five is a lovely place to have a quiet and civilised lunch with friendly and attentive waiters. It was only the limited menu in Bistro on Five that dissuaded me from eating lunch there every day. The Ocean View Café provides buffet style dining for breakfast and lunch as well as dinner for those who don’t wish to use the other restaurants. Overall we found the menus offered plenty of choice and the quality of the food on the ship to be of a high standard. • Drinks Packages: The drinks packages seem to be confusing to customers and staff alike. One sommelier confided to me that the list of drinks available on the packages was being reduced for the next cruise. My personal preference would be to have the drinks packages removed and replaced by an on board credit perk. • Overall Experience: Our only previous experience of cruising on a large ship is with P & O. Of the two companies I would choose Celebrity every time. Although disappointed with the service in the MDR and the many bars on the ship, I came away from this cruise feeling that I had had a good holiday and that I had received good value for money. If we do not cruise with Celebrity again it will be because we find the ship too big for us and are going back to the more traditional cruising experienced on the older and smaller Fred Olsen ships.   Read Less
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

Find a Celebrity Eclipse Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise