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Sail Date: October 2013
My wife & I really enjoyed our first cruising experience. The organisation, food, entertainment, ambience & service was all top class. We met interesting people and joined in many lectures/activities. The cruise Director Sue ... Read More
My wife & I really enjoyed our first cruising experience. The organisation, food, entertainment, ambience & service was all top class. We met interesting people and joined in many lectures/activities. The cruise Director Sue Denning was brilliant - seemingly everywhere ensuring all worked as scheduled! We chose right to have booked a balcony Stateroom which had good use as we were blessed with sunny weather apart from a day in Florence when we got soaked! The only minor niggle was a need to rush the ending of our 8.30pm meal sitting to get to the 10.30pm show...it would be better if start time was 10.45pm for the nightly 45min shows. The shows were of good standard & variety with 3 formal shows plus individual artists. We particularly liked ‘showman’ pianist Perry Grant & attended his shows most evenings before dinner. He has many loyal fans who follow him on cruises over the years.The El Bacio coffee shop was one of our favourite haunts during the day...with tempting cakes always on offer! This venue could do with being enlarged to cope with demand. We were on a fixed table of 8 for dining and had a nice mix of guests. Many of the Brits (70% compared to North Americans 30%) chose to wipe out gratuities and use envelopes on the final day. We felt this was unfair on many other staff around the ship who were truly superb…so we allowed the automatic $12 pp pd to stand. Although you can follow the progress of your onboard account on the TV…the accounting is confusing with a mirror of each person…and even the final printed listing doesn’t provide a full break down of exact drinks etc purchased. Overall the cruise exceeded expectations. We have already booked a Carribean cruise in Jan 2015 on the same ship! Read Less
Sail Date: October 2013
My wife & I really enjoyed our first cruising experience. The organisation, food, entertainment, ambience & service was all top class. We met interesting people and joined in many lectures/activities. The cruise Director Sue ... Read More
My wife & I really enjoyed our first cruising experience. The organisation, food, entertainment, ambience & service was all top class. We met interesting people and joined in many lectures/activities. The cruise Director Sue Denning was brilliant - seemingly everywhere ensuring all worked as scheduled! We chose right to have booked a balcony Stateroom which had good use as we were blessed with sunny weather apart from a day in Florence when we got soaked! The only minor niggle was a need to rush the ending of our 8.30pm meal sitting to get to the 10.30pm show...it would be better if start time was 10.45pm for the nightly 45min shows. The shows were of good standard & variety with 3 formal shows plus individual artists. We particularly liked ‘showman’ pianist Perry Grant & attended his shows most evenings before dinner. He has many loyal fans who follow him on cruises over the years.The El Bacio coffee shop was one of our favourite haunts during the day...with tempting cakes always on offer! This venue could do with being enlarged to cope with demand. We were on a fixed table of 8 for dining and had a nice mix of guests. Many of the Brits (70% compared to North Americans 30%) chose to wipe out gratuities and use envelopes on the final day. We felt this was unfair on many other staff around the ship who were truly superb…so we allowed the automatic $12 pp pd to stand. Although you can follow the progress of your onboard account on the TV…the accounting is confusing with a mirror of each person…and even the final printed listing doesn’t provide a full break down of exact drinks etc purchased. Overall the cruise exceeded expectations. We have already booked a Carribean cruise in Jan 2015 on the same ship! Read Less
Sail Date: September 2014
I finally gave in to my husbands years of pleading with me to go on a cruise and I can honestly say, it was one of the best holidays I have ever had (and I have had some real good holidays) We sailed from Southampton and ports of call ... Read More
I finally gave in to my husbands years of pleading with me to go on a cruise and I can honestly say, it was one of the best holidays I have ever had (and I have had some real good holidays) We sailed from Southampton and ports of call were Gibraltar, Villefranche, Citavecchia, Florence/Pisa, Genoa, Malaga & Lisbon. We booked the previous night with the Holiday Inn and used their Cruise Parking offer. Sadly I didn't know there are numerous Holiday Inns in the area and we ended up in one around 10 min drive from the port. We were given directions to Cruise Parking area which again was approx. 10 min drive from the port but the process was seamless. The driver took our luggage onto the minibus, while we took a seat, they took out car away to park and we were driven to the port. The driver put our luggage onto the carts provided and we checked in. There were numerous check in desks and no queues. We were welcomed onboard with a glass of bubbly and advised to familiarise ourselves with the boat as the cabins were still being prepared. The ship was amazing and it was spotless clean throughout. There were staff constantly cleaning the public areas and cabins. There are so many bars, shops, restaurants, activities etc that it is impossible to sample them all. We spoke to staff at the restaurants to find out the booking process for meals etc and every member of staff were very helpful. We bought the Classic Drinks package which I think we made good use of. This allowed us to have bottled water, beer up to $8, wine up to about the same and cocktails in abundance. It also allows for speciality coffees, freshly squeezed orange juice etc if that's what you like. The staff will advise you if you are going to incur an additional charge for a drink not included in the package so we were fine with this. I was a bit annoyed at having to pay a service charge for the drinks package when I had already paid gratuities, but I was assured by Celebrity that this is normal practice. I still feel that I paid two lots of tips for my trip though. We had an inside stateroom which was fairly spacious. It had a massive very comfortable bed, a sofa, a kettle, fridge and good size en-suite toilet/shower. We were provided with complimentary toiletries which were good. The bedding was cotton and the towels were lovely and fluffy. We also had bathrobes which was a nice touch. The only complaint we had with the room was the lack of pillows but we used the cushions from the couch so not the end of the world. The food was amazing. We were assigned to the Moonlight Sonata Restaurant which was beautiful and packed with attentive staff however we mainly opted to eat in the Ocean View Café as this was a buffet setting with almost every food you could ever want to eat. The staff were very helpful and the food was outstanding. Even late in the evening you could go up and get pizza & pasta which was handy. There were also speciality restaurants which cost extra. We didn't sample them as we couldn't drag ourselves away from the buffet style restaurant. There were 2000 guests onboard and not once did we struggle to find a seat. The entertainment was great. We went to the main show almost every night and watched, singers, dancers, comedians, magicians etc. Our favourite was a welsh comedian called Jack Doyle, he was also a great singer and the crowds loved him. There was also a Karaoke bar, Wine Bar, Martini Bar and various other bars throughout the ship. We spent a lot of time in the Casino Bar as the service from Floren and Alex was so good we struggled to find the same elsewhere. They were very knowledgeable and helpful and could make a great cocktail or two Hic!! There was also loads of other entertainment throughout the fortnight which we didn't manage to get to. (maybe next time!!) The casino was disappointing as the minimum bet for each game was $5. A bit pricey for people wanting to try the games out and have a wee flutter on holiday. Most of the tables were empty each night which speaks for itself. I spoke to one guest who had complained and was advised she could bet for $1 minimum and was advised she was the only person on board who had complained about this. I liked the fact that we were advised which nights were formal nights. I also liked that people could opt out of this as its not everyone's cup of tea. We had brought our Sunday best so we joined in on both nights just to enhance the experience a little. Some people may not be happy with this but you can please some of the people some of the time but not all of the people all of the time. There are two adult pools (one in the solarium and one in the main pool area) there is a kids pool and also a water feature for kids. There is a pool bar and lots of pool butlers coming round to offer the bar service. There is always a plentiful supply of towels in each pool area. There are sunbeds around the pools and also on the upper decks. Despite the ship being so busy we were always able to get a sunbed even on sea days. There are several shops on board selling the usual Cigs. alcohol and designer bags at the cheapest prices I have seen (approx. £20 for 200 cigs and £13 for a litre of Smirnoff. There is also a vast range of designer watches, handbags, clothes etc. Each night there is a deal on a specific range and special sales events which is advertised in advance. Excursions are varied but quite pricey so we opted to do our own thing. We managed fine with local trains and buses being easy to use and a fraction of the price of the excursions. Overall we had a fantastic time for our first cruise and would definitely do another.   Read Less
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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