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2 Helpful Votes
Sail Date: September 2017
What can I say, just outstanding. The staff were friendly and worked so hard and a special mention of our waiter and assistant waiter on table 219, Jason and Pande and Aleks the Sommelier. Didn't see much of our cabin steward but ... Read More
What can I say, just outstanding. The staff were friendly and worked so hard and a special mention of our waiter and assistant waiter on table 219, Jason and Pande and Aleks the Sommelier. Didn't see much of our cabin steward but when we did see him he was lovely and kept the room immaculate. The food was exceptional ,one comment though that I think it needs to have more variety on it as it didn't change that much, still had Filet and Chateau Briand and my husband loved the escargots. The ship was beautiful as we expected, could do with some more lifts as they were extremely busy at certain periods of the trip but that was no big deal. Eddie the entertainment director was fabulous as was our Captain "the voice from above", certainly was very visible and mixed with all the passengers which makes a change. The shows were excellent as were the individual acts that came on, Jane Curry was terrific as were the McDonald brothers. The tours were good although the storm in Rome put a slight dampener on things but that's not Celebrity's fault. My husband and myself loved everything about the cruise that whilst on board we booked the next one, roll on September 23rd next year. Read Less
6 Helpful Votes
Sail Date: June 2017
We picked this cruise for the itinerary (UK, Ireland, Le Havre, Brugge, Amsterdam) and the ship. 14 days and only two at sea, so lots of ports and shore excursions, The ship was in great condition, the crew was very attentive, dining was ... Read More
We picked this cruise for the itinerary (UK, Ireland, Le Havre, Brugge, Amsterdam) and the ship. 14 days and only two at sea, so lots of ports and shore excursions, The ship was in great condition, the crew was very attentive, dining was above average for cruises, and the shore excursions were generally very good. We are frequent Celebrity cruisers and particularly like the ships in this class (Reflection, Eclipse, Silhouette, etc.) Always a learning experience, we picked up some tips for cabin selection, shore excursions in some ports, and little lessons in things like currency exchange. Even after 25 cruises, there are things to learn. Food: I hope people don't weight reports of past food quality as a criterion for picking a ship. The galley crew and chefs rotate regularly, so the overall dining experience can change in a few months, especially with senior food service staff turnover. We were very happy with Eclipse and have had only one sub-par cruise based on food quality. Remember, all these chefs are working with whatever gets delivered to the ship, unlike the TV chefs who shop daily in their local markets. Glitches: We did have a serious debarkation issue in Glasgow caused by tide conditions and having only one gangway. Shore trips were delayed 90 minutes and those going ashore on their own had a couple hour delay. This problem should have been predictable. We had some back-ups in Guernsey, too, but that's a tendering port using the ship's lifeboats. Even in low sea states, a passing ship or barge created dangerous conditions for departing or embarking on the lifeboat. Minor currency issue: Does everyone know that the Brits changed their 5 Pound note and in May started refusing to accept the old version? After I was slipped a couple of the old notes it became an adventure to try to dump them. No retail outfit will accept them and unless you have a local account, banks won't take them, either. The one place that happily fixed the problem was the Royal Mail post office. One more thing: Ne careful in the UK because there are different versions of the British Pound. We had Scottish and English Pounds, as well as Guernsey Pounds. While some places were nervous about Scottish Pounds, the Guernsey Pounds were almost impossible to use off the island - even though they are supposed to be official tender in the UK. Don't leave Guernsey with a fist full of Guernsey notes unless you plan to return and use them there in the future! Fitness: I am old but I use the fitness centers daily. While other Celebrity ships have had maintenance issues with equipment (or space stolen from fitness to turn into retail Canyon Spa money-makers, Eclipse had everything working, clean and ready to use. Read Less
4 Helpful Votes
Sail Date: September 2016
The reason I chose this cruise was partly because we are both first timers to cruising and the entertainment was our favourite bands and artistes from the 1960's. My mother is not a fan of the water and has only travelled on ferries ... Read More
The reason I chose this cruise was partly because we are both first timers to cruising and the entertainment was our favourite bands and artistes from the 1960's. My mother is not a fan of the water and has only travelled on ferries and hovercrafts previously and sometimes the journeys have been very rough. On cruise ships of this size however you would not even know you were moving. Everything about the ship was luxurious and the customer service second to none. Food and drink was plentiful and we took advantage of the Spa by way of facials and manicures. Our deluxe ocean view state room with veranda was luxurious. Hygiene and security were top priorities and everyone was made to feel special regardless of the accommodation they occupied. This ship was first class all the way, with casinos, shops, bars, eating experiences to suit all tastes, entertainment and various shore excursions. There was something to do 24 hours a day if you wished or you could just sit back and relax. Staff were always on hand to assist and nothing was too much trouble. Real grass for boules or golf, 24 hour library and a Card/Games room. To anyone unsure about cruises do not hesitate book it now. Read Less
9 Helpful Votes
Sail Date: July 2016
We chose this cruise particularly because of the ports of call. Embarkation and disembarkation were very quick with no waiting. Everything about our cruise was amazing. Our balcony cabin was very spacious and had plenty of storage ... Read More
We chose this cruise particularly because of the ports of call. Embarkation and disembarkation were very quick with no waiting. Everything about our cruise was amazing. Our balcony cabin was very spacious and had plenty of storage space. The bathroom included a shower cubicle and was a good size with plenty of storage. The food on the ship was always of very high quality, the speciality restaurants are well worth the extra we had to pay. The theatre shows were very good, as were most of the other entertainment, particular the Russian folk group, the German oompah band and the Beatles tribute band. I like to be very active on holiday and there was plenty to do, I joined the choir, attended Zumba and dance classes, as well as walking miles round the promenade deck and up and down stairs, particularly to deck 14. (Had to do at least 10,000 steps and on most days far exceeded this) We loved the sky lounge for all the entertainment there, live music and trivia quizzes, and just for relaxing after a busy day in port. All the ports we visited where really well worth it with plenty to see and do. Brugge - only a short stay, so just get the bus outside the port for Eur 20 return. Stockholm - got shuttle bus from ship. Really enjoyed changing of the guard at the Royal palace, it's at 12 o'clock everyday, lasts about 45 minutes with marching band and soldiers marching - well worth a visit. Tallinn is a really beautiful medieval city. Lots of beautiful old buildings with lots of character. We were lucky as there was a medieval festival whilst we were there, with many stalls selling local crafts, and there was also a live band playing traditional music. St Petersburg - 3 day excursion with SPB travel. I would thoroughly recommend this company, everything was very well organised from our initial enquiry, to our booking including the necessary Russian visas. They were much cheaper than the excursions from the ship and in my opinion much better. We were a small group of 12 so it was easy to keep together in the places we visited which were also extremely busy. Warnemunde, Germany - no need for excursions here, it's only a short walk from the ship to the railway station. We got the train to Rostock (only EUR 4.90) which is a larger town, with many beautiful old buildings. The town hall/ market square is particularly nice with lots of restaurants and bars. try the local Flammkuchen - delicious. Warnemunde is also a lovely old town worth exploring and a beautiful beach. Copenhagen - loved this place, although much larger than I imagined. took the hop on, hop off bus from the ship which also included a boat trip on the canal. It's also not very far to walk - probably only about 20 minutes. Celebrity of course will try to sell their excursions, but these are more expensive and not necessary in any of these places. Except St Petersburg when I believe a local company is much better. Read Less
3 Helpful Votes
Sail Date: April 2016
We chose this ship to return to the UK with very little knowledge of it, this being our first cruise. We picked a Concierge Class cabin on deck 11 mainly to get the priority embarkation and a few extra goodies but as we booked in January ... Read More
We chose this ship to return to the UK with very little knowledge of it, this being our first cruise. We picked a Concierge Class cabin on deck 11 mainly to get the priority embarkation and a few extra goodies but as we booked in January (3 months before) we had very little choice of cabins. Our itinerary was Miami, Nassau, Bermuda, Lisbon, Southampton but we were unable to call at Bermuda because of a nasty weather system so after Nassau we sailed straight to Lisbon via a quick call in the Azores to evacuate an injured passenger (the ship was only alongside for 20 minutes) Having arrived a day early in Lisbon and not getting off the ship until 3pm it would have been nice to have a second day there but we left at midnight for Le Havre in Northern France which was a poor substitute for Hamilton Bermuda. It did however give passengers chance for a day excursion to Paris some 3 hours away. We picked Concierge Class and paid gratuities up front for the Select Dining option which we worked well for us and we also took a 3 dinner package for the Speciality Restaurants two of which we revisited when we offered a discount for a second booking. Had some treatments in the spa which were excellent but quite expensive compared to shore based salons, but as we were at sea for 8 days straight there was plenty of time to enjoy and relax. We found this ship to be peaceful and relaxing with lots of different areas to visit, sit and relax and when we were ready for some entertainment the standard was high. The decor is beautiful with luxury fittings, upholstery and some wonderful architectural features. The staff were some of the most pleasant and helpful we have encountered and we enjoyed this ship very much. Read Less
Sail Date: August 2013
We (My missus and I) booked this cruise via Iglu as (Im guessing due to a noro outbreak) the price of £735 each seemed a bargain for 8 nights on a Celebrity ship. We are very flexible with our holiday dates and where we actually go so ... Read More
We (My missus and I) booked this cruise via Iglu as (Im guessing due to a noro outbreak) the price of £735 each seemed a bargain for 8 nights on a Celebrity ship. We are very flexible with our holiday dates and where we actually go so booking last minute seems like a good idea wallet wise! On the morning of our sailing we drove down from London to Southampton. We had pre-booked the ABP parking for £55 if I remember correctly. Left home at 9am and got to the dock carpark at 10.40. Parked up straight away and luggage was taken by the porters. Walked the 2 minutes to the terminal and checked in immediately. Was given a boarding card with a number 6 on it, and within 15 minutes was called to board. We were on the ship at 11.10 and immediately we realised that Celebrity was in a totally different league to P&O. Over the next half hour we walked around the main decks in awe. Everything looked amazing, the shops were plush, the bars were stunning, the dining venues looked classy and the pool decks looked clean and inviting. We then decided (thanks to a tip by someone on our rollcall) to have lunch in bistro on 5. The waiters were really friendly and the food delicious. The staterooms were ready at about 1pm and luggage arrived by 3pm. Our stateroom was on deck 6 (6290) which was randomly assigned as we booked a "balcony guarantee" with Iglo. Compared to our P&O (Oceana) room this was appreciably bigger, much better furnished, had a lovely big flatscreen TV (Which was never turned on LOL) and a very comfortable bed. The balcony was nice and was actually bigger than the decks above (It was actually possible for those above to look down onto the end of our balcony, but it wasnt a problem). You couldnt see directly down to the water as there was a 2-3 meter blue roof from the restaurant on the deck below, but the view straight out and to both sides was totally unobstructed. In my opinion this balcony was as good as any other on the ship (We viewed a concierge class balcony on deck 9 as we made friends with a couple who invited us for drinks, and to me our balconies were similar (except ours was about 3 feet bigger nah nah na nah nah) The bathroom was also very nice. It had plenty of space for everything, and even at 6 ft 2 I could comfortably shower and do my thing. Our fantastic stateroom attendant couldnt do enough for us, always asking if wanted anything and seemed to always be around even at 3am when staggering back from the casino. Moving on to the cruise, we were fortunate to have a gloriously sunny sailaway, which was spent at the sunset bar with copious drinks. We had the premium package and it was lovely to order without giving a thought to the cost. Overall I think my missus broke even on the package and it saved me about $500. We also bought the 5 speciality restaurant package and our first night meal was in the Tuscan Grill. Service was outstanding, with the waiter and sommelier chatting to us for 10 minutes and genuinely happy to be serving us. The food (Fillet minion) was also perfect, and on a par with the nicest steakhouse I have ever eaten at. This was replicated for our 2nd meal here also. Our dinner a Murrano was also totally amazing, with outstanding service and food. Qsine was simply outrageous in all aspects. Our 1st meal there we teamed up with a couple we met at the sailaway. We ordered a total of 8 items and the way they are served is unlike anything I have ever experienced. Everything was totally wacky but so cool. Quality was outstanding here as well, and by the time we had desert we had spent over 3 hours at our table. For the 2 formal nights we ate in the main dining room. We found the service to be very good here, and the wine glasses were topped up without having to ask. I found the food to be not as good as in the speciality restaurants but more than the standard of a good £30 a head place in London. However I did feel that it lacked the absolute luxury of everything else on the Celebrity Eclipse. It just felt a bit "that will do" rather than "WOW AMAZING". We had one evening meal in the Ocean View buffet which again was superb, and I actually preferred it to the main dining room. I actually think that the quality of the food in the buffet was above that in the main dining room by far, really plush for a buffet with plenty of carved meats, kebabs, and varieties. We had nearly every breakfast at the Aquaspa cafe after our morning gym session which we managed on 7 mornings amazingly!! Nice healthy food, amazing smoothies and yoghurts etc On the subject on the gym it was almost empty every morning (11ish) and totally empty on 2 days!! We also had a massage which was $79 and worth every cent!! Bars...... As we had the premium alcohol package we frequented many of the bars. Our favourite was the martini bar which looks better in real life than any pic/video you will see online. We also had a few drinks from the Molecular bar which were unique and very tasty. I found myself ordering a drink from there and taking it to the martini bar/casino as there wasnt much of an atmosphere/buzz there unfortunately. We spend quite a few evenings having a flutter in the casino and the drinks service there was great. On day 2 the barman realised I was a regular gambler with a drink problem!! so he wrote down my seapass number and I never had to pull it out of my pocket again all cruise. Nice touch and I made sure he was looked after. I lost about $700 over the cruise playing mainly blackjack but had a good time and many hours playing. We booked 2 shore excursions. The flam railway: Stunning train journey on one of the sunniest days of year apparently. Hike to storforsen waterfall geiranger: A VERY hard uphill hike (again in glorious sunshine) up to a beautiful waterfall which you can actually walk behind. This was amazing, aided by weather the guide said they only get a few times a year. However it really is strenuous and out of our group of 42 only about 28 made it. In the theatre we saw the 3 "production shows" which we all really good , the best being the "Cirque du Soleil-inspired circus show". Our cruise directer Sue Denning? was very animated and energetic, and really got us in the mood every night. Well to sum up our holiday, we are both in agreement that this ranks up there with the best of them, if not THE best. Everything from stepping aboard to disembarking was effortless, wonderful, amazing and will stay with us until we sail off the planet!! Thank you Celebrity for an unforgettable week, we will DEFINITELY see you again next year!! 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Sail Date: March 2013
We left Ft Lauderdale March 9th and returned the 23rd, 2013. 8 ports. There are a great number of suggestions on this site, so I will limit mine to those not commonly mentioned elsewhere: 1. Internet, for $199 you can purchase about ... Read More
We left Ft Lauderdale March 9th and returned the 23rd, 2013. 8 ports. There are a great number of suggestions on this site, so I will limit mine to those not commonly mentioned elsewhere: 1. Internet, for $199 you can purchase about 520 minutes of internet. For two weeks, that can be used quickly, but you can easily log on for free at almost every port while off the ship to catch up. The bad side of the ship internet: a. the speed is "SNAIL" speed. You think you might be getting a deal at 36 cents a minute, until you realize 5 minutes is used logging on and off and uploading slow pictures. Surprise, the clock on time keeps pace with actual time, but the speed of the internet doesn't. Even their on board Apple computers on level six move like snails. If you have a Blackberry, be very careful to use their book marks and log off, then turn it off. Otherwise, it logs on by itself and charges you. Of course, stupid me, we were hit for over $400. They were nice enough to credit us for it and explain how it occurred. 2. Ship photos. They are always asking to take your picture. Why not, it's free! At the end of the trip, we decided to purchase the CD of pictures as we had about 50 pictures taken. For $99, you take a CD home, upload a program to your computer, then you are suppose to be able to download 6 pictures. Unfortunately we received 0!!! We are still trying to get Celebrity to respond and give us the 6 pictures. We could have bought prints on board for about $25 per print, but you can't email them. agggg 3. Day one, two and three we felt great and had a great time. Day three p.m. we noticed people coughing. Naturally, we were sick a couple days later and remained so for the remainder of the trip. Almost $400 later (the cost of medicine on ship doctors), we are home and just starting to recover from the on board bacterias. One would think they would treat you for free when you contract an illness on their ship. 4. Be careful about purchases you make over $800. There is a chance you will be taxed by US Customs when you return. Stupid me, we spent $6k on this trip, but most of it was in the US Virgin Island, and our total tax was $79. They showed me how they did the math, and gave us $2,000 credit for being US Citizens and another credit for purchasing this stuff in the US Virgin Islands. Don't even think about trying to sneak stuff into the US without declaring it. You get caught, and there is big problems. Besides, honesty really is the best policy. 5. If you are in the concier (sp?) class, you can get into the Moon light restaurant about any time and private table for two without trouble. At least we did for the entire trip. We had a set time, but seldom were able to keep because of schedule changes we had. The food was pretty good. 6. If you use the spa, they will try to sell you every cream, spray, and other junk they have. My wife was great at buying a lot of stuff she probably won't use. Her nails cost us $179 for one time. What? How do you spend $179 for finger and toe nails? aaaggg 7. We went to almost every show and sat in the front middle. Nobody typically likes to sit there and we found out why. Before you know it, some entertainer has you on stage and you are part of the act. Oh well, i have no pride, It was funny and they were pretty good. Getting off the boat was very easy for us, because we asked to be first. However, i think in the future we might take a later flight and screw around while everyone else gets off. Overall, the boat was pretty good. I don't know what you do to keep from getting sick. They have chemical cleansing dispensers everywhere and we still got sick. I washed my hands 10 times a day, but only got chapped hands. Read Less
Sail Date: March 2013
We returned home a few days ago from another wonderful Celebrity cruise. This time we were aboard Eclipse for the very first time. We have been aboard most every other of the Celebrity ships and were excited to see Eclipse and we were not ... Read More
We returned home a few days ago from another wonderful Celebrity cruise. This time we were aboard Eclipse for the very first time. We have been aboard most every other of the Celebrity ships and were excited to see Eclipse and we were not disappointed. First of all I want to say that we finally tried a beverage package... the Premium Beverage Package. We have been very apprehensive about trying them because we were not sure that we were good candidates. Traditionally we would have 2-3 drinks before dinner each night and an occasional wine with dinner. What we found with the premium package was that we enjoyed several bottles of water throughout the day, were able to have a Cafe Americano instead of the usual brew that we do not care for, and we enjoyed a nice glass of wine each night with dinner. All in all it worked out wonderfully for us and we believe it was a very good convenience and value for us. Next... the ship! Eclipse is gorgeous, just as all of her sisters are. The staff were all wonderful and did an excellent job. I would have to rate this one of my favorite ships and favorite cruises. Dining in the main dining room- Our waiter.. while quiet, did a good job considering the demands put upon him by our large table paired with a couple of other tables. The assistant waiter stood way out and was amazingly congenial and efficient. Our dinners were excellent nearly every night and the atmosphere in the dining was perfect and fun for us. We truly enjoy the effort that goes into serving so many thousands of people... and they still find time to sing "Happy Birthday" and "Happy Anniversary" to people... I love hearing those little celebrations going on! Oceanview- We enjoyed breakfast each morning at our usual spot off the back of the Oceanview and were always pleased with the service and area. The only point I will make is that I hope they remove the awkward sofas back there like they did on Reflection and replace with usable tables.. it seems to be a hit on Reflection! At lunch in the Oceanview they are now offering individual salads each day, usually 4 different selections in nice glass dishes. Each of them were fresh and fun... and it really was a welcome addition to our lunch time routine! The only thing I would mention about them is that I think they should be more careful with the amount of onions they put in all of them.. of course that is a personal opinion :D. We went to Tuscan and Murano twice. Both were excellent as always and we appreciate the wonderful service, food and atmosphere that you experience with both of these. Lounges & Bars- At first we went to the martini bar, but we ended up meeting several others and the music was a bit too much for our conversations so we looked at it as a challenge and looked for a quieter area to suit our needs. We moved to Michaels Club, where we had a wonderful waiter set up a big seating area for us to sit and enjoy cocktails and conversation each evening. This worked out wonderfully. This about sums up our cruise... one of the best ever! I am grateful to be able to cruise as much as we do, and experience the things cruising has to offer... and I am especially grateful to still appreciate all of that after 55 cruises :). If anyone has any questions about Eclipse, feel free to ask! Happy cruising! Read Less
Sail Date: March 2013
This was our third cruise. We chose this cruise for the itinerary and the ship's reviews/features. I should say up front that our overall experience with this cruise was excellent. We were thrilled with the quality of the food ... Read More
This was our third cruise. We chose this cruise for the itinerary and the ship's reviews/features. I should say up front that our overall experience with this cruise was excellent. We were thrilled with the quality of the food every place we ate on the ship! Our cabin was very nice and the bathroom was great (Concierge Class Verandah)! That said - I want to point out my gripes next before I detail all our positive experiences. 1. Arrival and Embarkation: We drove ourselves to the port and were a little confused by the signs as to where we were supposed to be; it wasn't clear if they had a drop-off lane and it wasn't clear what lane you should be in for the parking garage. Once we parked and dragged our luggage to the terminal, it wasn't clear if we should get in a line (again, not well marked) or take our bags somewhere else. We got in a line that said Concierge Class check-in and after a few people got behind us, we were told we had to take our luggage somewhere else - which was quite a pain since we had to go back through the line that had formed behind us. Not that we were expecting 'red carpet' treatment because we were 'Concierge Class', but we did think that status was supposed to mean a little faster check-in - it wasn't. All the lines were long and slow. Once we were on the ship, our luggage didn't arrive to our room for over four hours! Again, we did expect a little faster service, especially with Concierge Class. 2. Disembarkation: Because we drove ourselves to the ship, we elected to carry off our own luggage and depart at the earliest time. This was a BIG mistake! We were supposed to be on the 3rd deck by 745 am, so we left our room at 705. We went to the elevators and waited over 20 minutes before we decided to carry our luggage down to the 3rd deck from the 9th. The elevators were jam packed full, mostly of people going to and from breakfast. Once we got down to the 3rd deck, the line was already wrapped around and around - and only two crew members in sight to manage the chaos (but not to help anyone). Once the line started moving, though, it actually went quite fast. It was just insane that the elevators were so unavailable to move disembarking passengers with luggage! 3. Concierge Class: Is it worth the extra money? I don't think so. The evident 'perks' that we got weren't worth it. When we asked our steward about the 'pillow menu', he seemed almost sheepish about his reply and explained that our only options (different than the provided pillows) were a body pillow or a 'contour' pillow. We did have nice fluffy robes (fluffier than 'regular' rooms) but we didn't really use them. We did have afternoon canape but we had to 'opt in' every day by filling out the form and we often opted out. I guess the best 'perk' for us was the 'expanded' breakfast menu, which we enjoyed every morning delivered to our room. Not clear what other 'perks' we had. Enough of my gripes! Like I said earlier, our overall experience was excellent. We never ate in the Main Dining Room (horrors, I know!). We had breakfast delivered to our room every morning. We ate many lunches at Bistro On 5 ($5 surcharge) and loved it (Mario's wonderful!). We bought a package deal for the specialty restaurants (5 dinners) and then added two more later (at a discount) for a total of 7 dinners at specialty restaurants. Four times at QSine (loved it that much! - again, Mario was wonderful, as was Alfredo and the restaurant's hostess - a beauty from Serbia), twice at Tuscan Grill (great service and great food!), and once at Murano (amazing, delicious, beautiful food and excellent wine list!). The rest of our dinners we ate at the buffet and were quite pleased with the selection and quality. We loved to hang out in the late afternoon/evenings at the Oceanview Bar, which was open air behind the buffet with an aft view. We loved the servers out there (especially Ronaldo, who remembered us after the first night!) and the view/atmosphere was just what we wanted on a vacation - easy, gorgeous, warm. Perfect place to watch as the ship left a port, or even when we were just sailing. Compared to our last cruise (on HAL), this one had a lot more people which was evident at the pools. But surprisingly, not really evident at the buffet - never really had to wait and could always find a table. Again compared to HAL, the crew was more diverse (we met crew members from Serbia, Honduras, Italy, Philippines, Indonesia, Montenegro, Jamaica, etc) but everyone was always cheerful, kind, and helpful. One other bummer - we had to miss a port call. The Port Authority in Curacao wouldn't let the ship dock due to sea conditions (it was extremely windy and choppy that morning). At least we got to see the island from the ship. So we had one extra day at sea. I must point out, that, despite my gripes here, we were so pleased with our experience that we took advantage of the Open Passage program - so we know we'll be sailing with Celebrity again soon! And we can't wait! Read Less
Sail Date: February 2013
This was our 22nd cruise with Celebrity, 28 in all, you can see where our loyalties lie. I am decidedly biased. We love this itinerary in February. Not a family oriented passenger load. I saw 4 kids. We were youngsters at 64 and 66. ... Read More
This was our 22nd cruise with Celebrity, 28 in all, you can see where our loyalties lie. I am decidedly biased. We love this itinerary in February. Not a family oriented passenger load. I saw 4 kids. We were youngsters at 64 and 66. That does not mean the passengers don't have fun. Its just a little quieter after 11pm. Fine with us. We've done this itinerary twice out of San Juan, PR, this is the first out of Fort Lauderdale. I prefer flying into RP from Atlanta (where we live) but I did enjoy the two sea days outbound and inbound Fort Lauderdale. Celebrity has placed Summit in San Juan and offers two different 7d itineraries so, you can still do two weeks from there on B2B sailings ..... and Summit fares are a very good deal. The Solstice class ships are technological marvels and, IMO, the best designed passenger cruisers in the world. Roomy without feeling like there are 3700 passengers milling about, stable, extremely reliable. For those worrying about propulsion failures such as those that occurred on Carnival Triumph, the likelihood of that happening on ships built since 2006, like the Solstice class ships, is remote. Different build standards plus the lead cruise lines, like Celebrity, are building extensive passenger safety back-ups into all their ships systems. Why? The bottom line. A mishap at sea of any kind will crush your business in a very competitive market place where capacity exceeds demand by quite a bit these days. Competition for passengers is fierce. Check out the ridiculously low prices on industry wide cabin offerings these days. If you've heard about the Azipod problem in Millennium Class ships, first, that has been solved in those ships and it was solved quickly; second, the Solstice Class ships don't use the Rolls Royce Product but rather ABB Azipods which have been trouble free on these ships since first launch of Celebrity Solstice in 2008. We've not used specialty dinning much lately. Mainly because it is expensive and the main dinning room, with the right table mates, wait staff and section Assistant maitre'd, is just as good. That is not to say Tuscan and Murano are not outstanding, they are. We went to Tuscan just once and only because one of our previous waiters had been promoted to Tuscan and sold us on coming early in the cruise. He was as entertaining and efficient as we had come to know him on Millenium a few years back (Blago). We do like The Bistro on 5 ($5). Used that once for breakfast and also went there after we boarded while waiting for our cabin (nice and quiet with no hussle-bussle). Q-Sine (Tapas) seems not for us although I should have tried it .... unfair to write it off when I haven't even been there although we did take a tour and played with the iPad menu's. Bottom line: Celebrity dinning is a cut above no matter where you dine, suing the specialty restaruants depends, for us anyway, how much we are enjoying our overall dinning experience in the main. On this cruise it was excellent. Celebrity is pushing wine sales. Cellermasters offers 6 wine tasting events on this cruise that are all reasonably priced at $15-20pp. There is one with a full meal that is pricey. I suspect it is worth it. The Sommeliers are an enthusiastic bunch. We went to two of the tastings (Wines of the World and How to Pair Wines with Food). It was a lot of fun and I learned a ton ...... but not much more useful than the constant lesson on wines, if you like it, drink it. I like how Celebrity does this though. I bought more expensive wine than in the past because (1) I had a great sales person in my table Sommelier in the main dinning room and (2) she said if I didn't like something, she'd take it back ... and she did on one bottle out of 6 we drank at dinner on this cruise (a $65 bottle of French Bordeaux, a Medoc). The production shows have decreased in number but increased dramatically in quality. I'm fine with that. Some aren't and have complained about it. In the eye of the beholder I guess. My recommendation: Don't miss any of them. They are strikingly good. First time appearance for a group from the state of Michigan named Hard Day's Night. The well known Cruise Director, Sue Demming, brought them aboard. They did a Beatles anthology from the 60s to their last group days in the mid 80s with wigs and costumes to match the transition in style and music. They were unbelievably good. Of course I know all the words so was wildly singing along. The audience loved them and I spoke with several group members, "Paul" and "George" on the pool deck and they were just overwhelmed with the positive response they got. This was their first cruise gig. I hope they get a lot more. Ports of call are what they are. I have to admit, I should have booked some more of the ship's offerings. We have been to all of the ports at least twice, some more than that. After our first 5 or 6 cruises, I stopped booking ship's tours because I could do the same thing with fewer people at 1/2 the price. That is no more. Celebrity has gotten smart. You can arrange for a private tour with them (not cheap and usually about $175-200 in most ports for 6h) or go with smaller groups (about 25-30). You can still find savings by booking independently but, from what I hear, independents are getting squeezed by the cruise ship offerings. They're still out there but unless you are absolutely sure of the guy you hire (Cruise critics is good for that) be careful. I could go on and on about this but won't. Fitness center and Spa. We cruise to stay fit. I learned that Steiner fitness staff design their own schedules for classes. Cosman and Jake were really good at making a schedule that fit our needs and desires. I love to spin so I did 8 of these classes in the 14 days on board. I signed up for all 8 on day one and got one class free for doing that. Always ask about packages. Its up to them how they do it. These guys were really up on Nutrition and fitness training in ways that are leading edge. Yes, Steiner wants to sell product but I never felt these two were into that at all. Both very knowledgeable. Only because the spa staff included a Physiotherapist from South Africa, did I engage her for treatment. Needless to say, she knows exactly what she is doing. I've had exactly three messages in my life. Two of them were on this cruise. Pricey but you have to pay attention to deals. Its cheaper in port and as the cruise closes out the prices are cheaper still. Don't rush in. Wait for the prices to come down and they do depending on what kind of demand they are getting. My wife loves Zumba and I'm happy to report, Celebrity is expanding this. It is done by the activity staff and is not part of the fitness program. It is done on the pool deck and was scheduled as much as twice a day as it became clear that plenty of people like it and want it. A new instructor came on board mid-cruise and he was terrific. I even went to a class and could follow him. Not my thing but it was darn good exercise. One word on debarkation and I'm done. As efficiencies in port operations increased, getting on and off cruise ships became increasingly easy. Then came the mega-liners like Oasis of the Seas (5500 PAX) and ...... sequestration. US Customs Service has been hit by it. Apparently it has affected overtime so, less agents are going to be on duty. We had three, yes three, for 3700 some PAX and 500 or 600 crew debarking from Celebrity Eclipse in Fort Lauderdale. I think there were 4 other ships (6 were in port) debarking at the same time we were. I heard there were 5 agents for Oasis. It took 90 minutes from the time we left the gangway until we hopped into a taxi headed for FLL. Apparently, wait times for clearing customs and the like in Fort Lauderdale have varied greatly. Some are quick and easy, some not. I would plan for 90 minutes to debark, 30 minutes to taxi to the airport and 30-40 minutes to get from the curb to the gate at FLL. Another option if you are traveling lite, is to walk off when the bell sounds. At least you'll be among the first 100 or so awaiting the three customs agents. Just be prepared. Read Less
Sail Date: February 2013
Unfortunately we didn't purchase our flights through Celebrity so we were responsible for getting ourselves to the first port; Aruba to catch the ship. We incurred $4000 in hotel, flight, and miscellaneous fees to do so and are ... Read More
Unfortunately we didn't purchase our flights through Celebrity so we were responsible for getting ourselves to the first port; Aruba to catch the ship. We incurred $4000 in hotel, flight, and miscellaneous fees to do so and are waiting for reimbursement through TravelGuard. Celebrity was great to deal with through this process; our questions were answered promptly, the ship was held at port an extra 5 hours to accommodate more guests, and we were given red carpet treatment during embarkation in Aruba and disembarkation in Port Everglades. The Eclipse is a beautiful newer ship with modern decor and plenty of space for everyone. Our first cruise was 2 years ago on the Equinox which we loved. We were concerned that we would be bored being on the same ship but it would be a hard one to beat. We noticed only minor differences such as Q-sine instead of the Japanese specialty restaurant and decor changes. Both ships seem to have poor stabilizers; there was a lot of motion felt on both cruises. Our stateroom; 6182 was a 2D obstructed view balcony. It was on the 6th floor, midship, quiet, and close to elevators. The obstructed view didn't bother us especially since we got a deal. The stateroom was large with plenty of storage space and a modern bathroom. We preferred it to our Aquaclass stateroom on the Equinox which was on the 11th floor below the fitness centre; very noisy due to the treadmills above and lots of motion felt. We didn't miss Blu except for their exceptional breakfast; we prefer the service and menu at the main dining room. We enjoyed lighter fare at the Aqua Spa Cafe for breakfast and the buffet/Mast Grill for lunch. We like cruising with Celebrity because they cater to an older, sophisticated crowd. The food quality and variety throughout the ship is excellent. The service received from all staff was great. The ship is newer and meticulously kept. Plenty of space around the three pools, six hot tubs, and various sun decks. We never had trouble finding a lounge chair. The only negative is the entertainment which is geared towards seniors. We didn't bother going to any shows except for the Cirque style show which was excellent and the comedic impersonator who was great. However, after being bored with 90% of the shows during our last cruise, we learned that it is a great time to enjoy the hot tubs with complete privacy! The activities for younger people are limited during sea days so we were glad not to have many. We loved all of the ports and booked private excursions at each. St, Marten was a zoo with 6 ships in port. We purchased an Open Passages certificate while onboard and plan to sail with Celebrity again next year. Read Less
1 Helpful Vote
Sail Date: December 2012
About us: We are in our 50's and both retired. This was our 10th Cruise and our first Celebrity Cruise. Arriving: We flew in from Atlanta, GA and stayed at the Holiday Inn Express that was about ½ mile away from the port. We ... Read More
About us: We are in our 50's and both retired. This was our 10th Cruise and our first Celebrity Cruise. Arriving: We flew in from Atlanta, GA and stayed at the Holiday Inn Express that was about ½ mile away from the port. We considered walking over to our ship, but were told that our ship could be up to 2 miles away from the port entrance so we went with Holiday Inns bus service. I think it was $10 each, but I do know within 5 minutes of purchasing the tickets someone convinced me that we should have took a cab telling us "It would cost about ½ of what your paid". So it goes. We arrived at the port about 11:15 am and the boarding process took 45 minutes. Was the slowest check we encountered in our cruise history, no problem since we had 14 days onboard? The ship: From the moment we first stepped on the ship we were simply amazed, The Eclipse is such beautiful ship. It was decorated for the holiday's which added a nice touch. It has a very nice layout and easy to navigate. The person per public space is low compared to the other lines we sailed on, so even thought there were around 2800+ passengers sailing we never felt crowded. It didn't take long for us to realized this was the nicest ship we ever been on. We stayed in cabin 7290 which is a on the starboard side. It is a hump cabin and our room stewardess told us the balcony was about 50% bigger than the standard balcony. We were able to fit our huge suitcases under the bed and we had plenty of room for our clothes. It is real close to the elevators and was very quiet. Spent time on the balcony each night of the cruise. The gym was really quite large for the number of people that actually used it, so that was a nice change. On a number of ships we have been on there simply isn't enough equipment for the number of people. Food: We went to the MDR just about every night. We were seated with four other people who we developed a close bond with over the 14 days we were there. The food was excellent, the best we have had a sea, and the service was great. On RC we tend to be disappointed with the MDR for one reason or another and usually end of at the buffet so this was a nice change. Celebrity was really pushing the Specialty Restaurants. They had a guy greeting people after our dinner in the MDR. He had a signup sheet and if you seemed the least interested he would try to close the deal. We didn't do Any of the Specialty Restaurants but 3 of the people at our table went to the Tucson Grill and said it was excellent. We did the Ocean View for breakfast and lunch. Food was good there too. They had an Italian, Mexican and Indian section that I enjoyed. The coffee was excellent. Very strong, the way I like it. Entertainment: The entertainment in the Theatre was very good. We didn't go to a lot of the shows on this cruise but we caught most of the Celebrity Shows, the last one was a Cirque du Soleil type production which was excellent for a cruise ship. If you decide to see just one show I would recommend that. They also had different performers through out the ship that were pretty good. I really enjoyed the 3 violin players. I also went the Casio on most nights and yes they do have a few 1 cent machines so I was able to keep my losses to a minimum. Was nice to have a smokeless Casino. The prices for alcohol were reasonable $8.05 for a glass of wine with included tip. Disembarkation -- We walked right off the ship at 8:15 with no delays. We carried our luggage as we thought we could get an earlier flight home. They did run out of coffee in the Ocean View Cafe. I shared a table with 6 other people that last day and one person came back to the table and said "they are out of coffee" Since it was so early it didn't register and 5 minutes later I went to get some and they still didn't have any. That was a first. Other: Pool- nice added touch with the cushions on the lounge chairs. The wait staff will walk by once in awhile but not the constant "Can I get you a drink" that we see on Carnival and RC. This was also true with the photographers. Conclusion: We loved the Eclipse and first thing I did when we got home was book Celebrity Solstice for 8/2013 and Celebrity Equinox for 1/20/2014. Read Less
Sail Date: November 2012
We just returned from an 8 day cruise on the Celebrity Eclipse. This was our second Celebrity cruise and was much anticipated. We decided to splurge and stayed on the Concierge deck. DON'T WASTE YOUR MONEY! The incentives for the ... Read More
We just returned from an 8 day cruise on the Celebrity Eclipse. This was our second Celebrity cruise and was much anticipated. We decided to splurge and stayed on the Concierge deck. DON'T WASTE YOUR MONEY! The incentives for the Concierge deck are promised, but not delivered. Flowers in your room constitute a flower in a bud vase in the bath and bedroom. Fruit was delivered daily, but no different from the fruits available throughout the ship. As for the hor d'oeuvres, forget about it.....slices of cucumber with processed cheese spread do not resemble any hor d'oeuvres I've ever seen. There was no special embarkation and as for debarkation, we were given luggage tags with "60" the last to be taken off the ship. We booked in the 3 specialty restaurants. Qzine was good, a little complicated having to order off the I-pad, but we had no complaints with the food, Tuscany was awful; 3 out of the 4 at our table did not like the steaks. They serve a seafood soup that had mussels and the menu did not disclose this. My sister is allergic and was quite upset after she started eating the soup and found a large mussel. Murano was the saving grace....it was fantastic. When my husband booked the dinner reservations with Celebrity and inquired about a package, he was told none was available. When we boarded, we bought the wine package to accompany our dinners. When we got to our stateroom, the daily paper advertised 3 dinner or 5 dinner packages at a substantial savings. It took the entire week to get this straightened out and it was as if they were doing us a huge favor. The dining room food was barely adequate...on par with a Carnival cruise and certainly not what I remembered from my previous Celebrity cruise. Dishes were greasy, food not hot and mediocre in taste. My husband is diabetic and no sugar free desserts were on the menu. The daily buffet was plentiful, however, if you are health conscious, there was very little available. No sliced fresh turkey breast, only processed meats and fish; everything was sitting in oil. The only fish was fried. No sugar free desserts and only one flavor ice cream or yogurt with no sugar added. For us, there was a lot of food, but nothing to eat except for salads (no low fat or sugar free dressings except for oil and vinegar). All in all, the ship is beautiful, housekeeping terrific, but food and beverage sub-par. This is the first cruise I've ever been on where if you have a problem, the staff is indifferent. Usually, it's how can I make this right....not thank you for your comment with no resolution. Sitting at the pool, our experience was not unique as others were with the same complaints. As far as I am concerned, this will be my last Celebrity cruise. Read Less
Sail Date: November 2012
We boarded with 2 friends in Ft. Lauderdale after being informed via email that boarding would be later than usual due to the fact that it was the first week back from Europe and disembarkation of crew and guests would take longer than ... Read More
We boarded with 2 friends in Ft. Lauderdale after being informed via email that boarding would be later than usual due to the fact that it was the first week back from Europe and disembarkation of crew and guests would take longer than normal, but the line kept moving and we were on board by 13:00 hrs. and in our cabin by 14:00. We got a great price because our cabin was listed as "partially obstructed". Even thought I could've jumped on to the roof of a lifeboat from our balcony, we could still see the ocean and the roof of the lifeboat/tender was even with the balcony floor so the obstruction was not a problem. My wife and I love to sit on the balcony and enjoy our morning coffee and OJ and in the late afternoon with a glass of wine to enjoy the sunset and we did both every day without regret. The savings was worth the partial obstruction. The stateroom was great and the bathroom very well appointed with the glassed in shower stall being one of the largest we've seen in all our cruises. I took advantage of the "premium beverage package" enjoying many different exotic drinks, fresh squeezed orange juice and many different specialty coffees and lattes. My wife was so envious, she purchased the beverage package for the last 4 days of the cruise. The cost was $54/day, but purchasing it early, gave a discount. I'm a records keeper and so kept track of the drinks I had that I would've otherwise had to pay for and I did drink more than the $54/day on most days. (it was well worth it) I'm not a huge drinker, but enjoy flavourful drinks and nice wines as well as caramel macchiatos etc. so if you're even thinking about it, do it. In my opinion it was worth it not to have to give a second thought to how much we were racking up on our bill every time we ordered a drink. The ship itself was beautifully decorated and well laid out, making getting from one place to the next very easy. We enjoyed the "Lawn Club" a few times especially after a beach day where we relaxed with a drink and listened to an amazing guitar player and watched the sunset and sail-away. I used the gym every day and my one complaint there would be that they only had one rowing machine which I only got on once in the week. The machines all worked and were very new and glided beautifully along with a full assortment of dumb bells. I only booked one shore excursion (a scuba dive in St. Maarten) and all went very well. We were met one time at the pier and returned exactly on time as well. I only have 2 more complaints which are minor and one of which I knew about before we got on board anyway. I enjoy having a steam room and sauna available for no extra cost which I've enjoyed on most of the cruises thus far. The Eclipse had a relatively small sauna in the men's change room, but the steam room was in the Persian Spa which was an extra charge. Also, I think because of the beverage package, the bartenders were a little overworked and sometimes hard to find. The molecular bar which was amazing, only had one bartender and those drinks took a while each to prepare so the wait was a little long, even thought the drinks were fantastic. Long and short: I'd go on this ship again in a heart beat in fact we've booked on a sister ship (The Solstice) next year. Thanks Celebrity! Read Less
Sail Date: March 2012
This was our second cruise, our first with HAL. We loved HAL and would sail with them again - really liked the Eurodam. Every crew member we met was cheerful, helpful, and knowledgeable. We had a verandah room on the 6th deck and it was ... Read More
This was our second cruise, our first with HAL. We loved HAL and would sail with them again - really liked the Eurodam. Every crew member we met was cheerful, helpful, and knowledgeable. We had a verandah room on the 6th deck and it was wonderful. Not sure if we can ever sail without a balcony again. Our favorite place on the ship was the Crows Nest Bar and Explorations Cafe area in the front, top of the ship. The views there were great and there was plenty of seating. Great place to relax with a drink or coffee. The entertainment there at night was always enjoyable. Meals on the ship were good - nothing extra special, but nothing bad either. The desserts were a little bland and the availability of ice cream seemed to be a matter of timing (limited hours). We experienced one very rough day at sea (we took video of the water in the ship's pool sloshing to and fro - it had waves like the ocean!), but it was still a very nice day. My husband took the behind-the-scenes tour and really, really like that! It was pricey, but worth it. They really treated him very special! Getting to the ship, checking in, and then disembarking the ship were all fairly easy. Can't say as much for other ships. Read Less
Sail Date: February 2012
The Eclipse is almost identical to the Solstice we sailed in 2010 so we felt very familiar with the ship. Since fellow passengers had booked a Veranda and dining in Moonlight Senada and we were to dine in Blu, we tried unsuccessfully to ... Read More
The Eclipse is almost identical to the Solstice we sailed in 2010 so we felt very familiar with the ship. Since fellow passengers had booked a Veranda and dining in Moonlight Senada and we were to dine in Blu, we tried unsuccessfully to change prior to our cruise to the main dining room.Upon phone conversation with a Captain's Club rep, she assured me that while no changes could be made prior to our cruise she would make a note on our dining booking for the maitre d that we would like to join our companions at their table. Upon boarding we found our cabin, just behind the suites on deck 11 and dropped our carry-on baggage and went to the upper dining room and were given a number and wait until we were called to see about changing out table from Blu to Moonlight Senada. There was no memo attached to either of our dining reservations about our request, but they were able to place us at a table so we could dine together. All in all the ship is a gorgeous floating hotel. The open atrium with double banks of glass elevators, and more times than not entertainment happening there, makes a very good impression. Our cabin was nice, but the bed uncomfortable and even though we had a pillow menu, the pillows were awful. Wish we had brought our own. There are no shelves for storage, only drawers and the closet. If you've cruised on Princess, you appreciate the double drawer nightstands and rows of shelving in the closet area. The bathroom shower is one of the best we've had if not in a suite. Water pressure is strong and temperatures stay constant. Great storage in this area for all your toiletries. But once again, the steward is stingy replacing bottles of lotions. More about our steward later. Each night after turning lights out, it was difficult to fall asleep. The ship creaks and shutters. We heard same from other passengers, too. My husband said it sounded as though there were rats on board running between the decks. I prefer to think this not true! The gym is nice but wish the Celebrity trainers were more personable. Heard a couple of them complaining that they had to put floor mats away after a passenger had left them on the floor. I found weights out of logical order and had to hunt for matching pair on the first morning after we sailed. Food on board has seemed to be not as excellent as on other Celebrity ships. The lobster tail entree was changed to a half of a FL lobster with crab stuffing in the portion of the body. It was all bread crumbs. The Oyster Rockefeller proved to be outstanding on this ship as on the Millie in October they were almost inedible. Prime Rib was only on the last night. Maybe this is the sign of the times since other cruise companies have cut back on the quality, too. For booking AQ, you would think the cabin steward would be excellent. Not Jose! After his initial welcome "hello", we hardly saw him. His assistant was far more visible and accommodating. If there is a lotion missing from the row in the bathroom, why isn't it replaced? Even when the empty is in the small trash bag!!! The veranda hadn't been cleaned after the wood railing was scraped and varnished. The last evening I made sure to close both sides of our closet since the garment bag would not be packed until the morning. When we returned from dinner and last evening stroll, our personal hangers that we needed for our clothes were missing. The steward had gone inside the closet, taken the liberty to remove hangers that were not Celebrity ones from the cabin. Captain's Club events are scheduled during the day or early in the evening. This is an inconvenient time that perhaps Celebrity has scheduled on purpose so attendance is low to save money. We did not attend one event since schedules were poor. Plus we avoided the grand buffet this cruise since our last was a stampede of passengers for mediocre food. Comments from table-mates pretty much confirmed our decision not to attend. We found our ports to be usual and nothing special. Old San Juan hasn't changed much since our last visit. St. Martin proved to be the same jewelry stores but better beachfront bars and entertainment. Blue Bitch has great ribs and good wings. St. Kitts needs to be removed from the itinerary. Not much to see there and just how many times does one need to be asked if you want a taxi tour of the island? Disembarking the ship was just as easy as embarkation. Read Less
Sail Date: August 2011
Without doubt our first cruise on Celebrity was also our best cruise.We made so many new friends from all over the world.From the Uk,Ireland,South Africa ,Canada and the USA.As well as our native Aussies. It seemed to us Celebrity was a ... Read More
Without doubt our first cruise on Celebrity was also our best cruise.We made so many new friends from all over the world.From the Uk,Ireland,South Africa ,Canada and the USA.As well as our native Aussies. It seemed to us Celebrity was a cut above the previous cruise ships we had been on.(mainly princess) embarkation was a breeze ,in our stateroom in under half an hour. so pleased we chose the back of the ship,very quiet and no noise.Soot on the balcony was the only concern each morning,staff really need to clean it each day.However next time on a Soltice class ship we would choose the same,fabulous looking at the wake of the ship. All the ports were great St Petersburg was the highlight,fabulous architecture.Just wish the Russian people could smile a bit and the passport/customs officials at the port be more pleasant But there you go! It's their country! Rostok and Warnemunde next best,why bother traveling six hours on a bus to go to Berlin! Tallinn was also great. Food at the specialty restaurants was was out standing ,could have gone back every night. The buffet was also the best on any ship we had been on.Main dining room was good ,but with the company of our Canadian friends we really enjoyed it. Plenty of things to do on board and a two week cruise was just perfect. Thank you Celebrity Mark and Miranda Read Less
Sail Date: May 2011
Ros and I are not seasoned cruisers and generally choose our cruises by location and time rather than by line. However having cruised on Independence of the seas in January we had been told to expect 5 Star food when we travelled on ... Read More
Ros and I are not seasoned cruisers and generally choose our cruises by location and time rather than by line. However having cruised on Independence of the seas in January we had been told to expect 5 Star food when we travelled on Celebrity Eclipse. Sadly we were to find this was not really the case. Having boarded at Southampton, a quick and easy process, we made our way to our Sunset Veranda stateroom. Now this was impressive. There was plenty of room and our veranda was spacious with table and chairs. We were surprised to find on the first night that having asked for a table of 6 or 8 we were allocated a table for 2. Now I love my wife but we spend all day together and it is much nicer to meet others and discuss alternative issues and find out more concerning how to achieve great shore excursions without emptying the bank. Anyway this was resolved on day 2 and for the rest of the cruise we had a lovely table of 8 and made new friends. It is not often that I am able to review medical facilities but on this occasion I was a regular visitor. This came about as a consequence of an infection to a wound achieved prior to the cruise in a running accident, who says exercise is good for your health? My arm had swollen considerably on the afternoon of day 2 and during my first visit I ended up on an IV drip and missing the first formal dinner. The facilities on this ship in this regard are very good and the medical staff very helpful. By the end of the cruise I am sure I am on their Christmas card list. The swelling also meant a visit to the Emergency Room at Rostock Hospital in Germany where i felt abandoned by the ship as I was not accompanied and the majority of the staff did not speak English. Hey ho I was able to use my E111 here rather than medical insurance so at least my costs were down. The saddest part of this day though was having to miss a tour with "Friends of Dave", a tour raved about by previous guests on Travel Advisor - well worth looking this one up. Helsinki was brilliant in as much as we took a ship's excursion on a rib boat travelling at 55 miles an hour across the water and lunch on one of the islands. The next stop was St Petersburg, many before me have described this as a wonderful city and I would not challenge those views. We took a two day tour here as it was better than sorting our own visas and in any event would we have felt as safe - I doubt it. It was also St Petersburg's birthday so there was a carnival atmosphere about the place. If you are going be prepared to be exhausted at the end of two days and to have been flooded with information. When we got to Tallin the hop on hop off buses were right by the ship. At the cost of 10 Euro you can be taken to all the sites that the Panoramic ship's tour goes to at a fraction of the cost. Most people go to the old town at Tallin and it is impressive. However I would recommend a visit to the old prison. This was established during the communist era and many people were incarcerated, tortured and hung here. Surprisingly the tour buses don't go here and the tour guides deny ever hearing of it but it is an easy walk from the cruise births and is open from 12 noon until 9pm. It is only 2 Euro and expands understanding of a past era. The one thing it does not have is a guide book and try not to use the toilets as I am sure they have not been emptied since the prison closed. We had a fantastic time in Stockholm but this was because we met up with a pal I had not seen for 27 years. The last port of call was Copenhagen. Again the hop on hop off buses stop at the cruise terminal and cost 18 Euro - why pay much more for a shore excursion going to the same places. The little mermaid is an easy 5 minute walk from the ship and the city itself is also a flat, easy walk if you prefer. The canal boat trip is highly recommended and there seems to be two lines you can use. DFDS will charge you 70 Danish Krona whereas the other only charges 40 DKK for the same amount of time and itinery. Don't miss the Resistence Museum close to St Albans Church. It is free to enter and again demonstrates a period of history within Denmark. Getting back now to why this ship is not 5 star when it comes to food. There are a number of eating places without extra cost. Oceanview is a buffet on deck 14. Always very crowded and we did see them putting new food on top of old. The Moonlight Sonata is on decks 3 and 4. At breakfast you get a choice of express - here there is no food choice, you sit, it arrives and you leave but at least someone brought it to you. The alternative is picking from the menu - sadly the menu never changes so becomes predictable and boring. You can also have lunch in this venue but again the menu seems to be the same from start to finish and when you are brought cold chips or allegedly Creme Brulee ice cream that is really vanilla and your observations are met with a shrug, not good. Moonlight Sonata is also the evening venue. The food here had two sides to the menu; the first stayed the same everyday; the other had variations but sadly not a dish from the country we visited that day and again not up to 5 star level. The worst part though was the sommelier on our table, wine waiter to you and me. For ten days he ignored Ros and I despite serving others. I began to think we had a cloak of invisibility on us. The last straw though was when he took our wine glasses to give to others on the table - Mr Grumpy appeared and I then demanded wine - even though I did not actually want any that night, maybe that was his plan all along! There are other venues for dinner but these will cost you another $30 each and i am told then you get 5 star service! My recommendation for breakfast is on deck 12 where there is a healthy eating spot - much better than the others and just a shame we did not find it until the last 3 days. We had a lovely time despite my injury but that was really down to the locations, weather and company. Read Less
Sail Date: March 2011
My wife and I traveled alone this time and had a great time. We had a concierge cabin on the 10th floor. Try to get a cabin mid ship on the 10th floor. Best location. The only thing was we were on the right side of the ship, and if the ... Read More
My wife and I traveled alone this time and had a great time. We had a concierge cabin on the 10th floor. Try to get a cabin mid ship on the 10th floor. Best location. The only thing was we were on the right side of the ship, and if the ship pulls into the same dock location each time when it reaches port, it would be better on the left side of the ship. Reason was that we had a beautiful countryside view until Holland America, and Azamara pulled in right in front of our balcony.Embarkation/disembarkation with concierge was first in first out. That was great. Concierge gave you a better shower head( so they say, I didn't compare) which was very good. cabins I believe are the same, and I thought very nice. Concierge apparently had better sheets towels fruit in the room champagne on first night and bathrobes. Personally, if you can get a 10th floor cabin around mid ship without going concierge, I would do it. ( sometimes they reserve those rooms for concierge) The tables for 2 in the dining room are very close together. Get to your table first thing when you get on and if you are not happy see maitre d ASAP The service was very good. A couple of things, if I was to be critical. Room attendant knocked on our door at 825 and we were just leaving for diner on the first night. she said she would come back and forgot. never made up room, no towels etc. I called up at midnight when we returned and they brought us towels. Next day she apologized and concierge sent chocolate strawberries and wine. OK= Also the attendant didn't inform us of the concierge amenities. FYI You get a pillow menu, complimentary shoe shine, daily hor d'oeuvres. But overall everyone tried very hard, and were very accommodating.Entertainment was very good. The production shows were very good. I personally don't like acrobatics( cirque de soleil style) but thought it was very well done. Lindsey Hamilton was the singer and but for her numerous Audio problems has an awesome voice. The Sound Decision band sings acapella and we loved them. D' REVELATION WAS THE POOL BAND AND THE MAIN SHIPS BAND. AND WERE TERRIBLE. REALLY The Comedian D'charme was very good. The piano entertainer and comedian was good. The Martini bar was awesome and spent a lot of time there. The disco, was fair. The Molecular bar was fun. Gelato was great on deck 5 with the coffee bar.The specialty restaurants: We tried Qsine. Not for us. It was definitely different and fun presentation. But the food was served in stages and it was like a buffet. shrimps, meatballs, sushi, chicken. no real meal( if you like that stuff)not for us. Murano was excellent. service, food and atmosphere were excellent. WE didn't try Tuscany. The buffet ( ocean view) was well laid out and very good food. My only complaint was that they have an Indian section and Mexican section everyday. I don't know how much curry and tacos people eat but it is not my thing. I suggested they mix it up each day with Latin, Japanese, Italian, ( they do have pasta station) but I mean veal and chicken parm. baked ziti etc..) Switch it up. Ports, well I have been to the Carib many times and they are essentially the same. Personally, I like St Thomas and St Martin for an eastern. Read Less
Sail Date: March 2011
CABIN: Almost 600 sq. ft., at bow, just below bridge. Spaciousness, view, beds, bathroom, dining area great. Furniture in living area disgraceful, like from a $40/night motel. Steward excellent.FOOD: Excellent in main dining room; ... Read More
CABIN: Almost 600 sq. ft., at bow, just below bridge. Spaciousness, view, beds, bathroom, dining area great. Furniture in living area disgraceful, like from a $40/night motel. Steward excellent.FOOD: Excellent in main dining room; good to very good in buffet restaurant; outstanding at Murano; good at Q-sine, where the presentation was excellent.STAFF: Uniformly excellent. Only problem at Guest Relations, where they twice failed to arrange for transportation from ship to airport. Inexcusable. Also, the ship personnel at the pier after going through customs HAD NO WAY TO COMMUNICATE WITH THE SHIP! Hard to believe.FACILITIES: Very good. Real grass area for bocce, croquet, sunbathing, etc., a delight. SHIP DECOR: Blah, except for 2 water fountains, one of which was a amazing work of art; & the live tree sculpture suspended over the Atrium.ENTERTAINMENT: The Cruise Director (like most in my limited experience) annoyingly over-the-top with volume & enthusiasm. Cirque de Soleil type show very good. Other show I attended so-so. Live music excellent. Canned music at Martini Bar & pool often so loud you couldn't carry on a conversation or even hear yourself think. My companions & I complained with no results. Read Less
Sail Date: February 2011
Well, it was bound to happen. With over 10,000 new berths to fill, Celebrity will have doubled the capacity of their fleet by this summer with the launch of the Silhouette. Currently, the Eclipse is the newest vessel in their fleet of ten ... Read More
Well, it was bound to happen. With over 10,000 new berths to fill, Celebrity will have doubled the capacity of their fleet by this summer with the launch of the Silhouette. Currently, the Eclipse is the newest vessel in their fleet of ten ships. Many improvements have been made since the first Solstice-Class ship was launched over two years ago. The color schemes are bolder and more visually pleasing. The cabins are more user friendly with the move of the safe from the closet to over the refrigerator. This frees up some much needed space in the closets for hanging clothes. From a hardware standpoint, the Solstice class is truly impressive and the ships are things of beauty. As always, food and service are Celebrity's strong points, along with the hardware. The crew seems happy, engaging and friendly, if somewhat anonymous. It is impossible to offer personalized service as found on smaller luxury ships on a vessel carrying close to 3,000 passengers. The cuisine in the main dining room, the Moonlight Sonata, is excellent, with quality ingredients artfully prepared and presented. I am happy to report that after several years of decline, the dining is back up to the glory days of the past. The cuts of meat are once again prime quality, and the seafood, while frozen, is perfectly prepared. And their dining venues are some of the most beautiful at sea. Another plus is that it is now more affordable than ever to book a passage on Celebrity. Today, it is actually less expensive to sail on Celebrity than a Royal Caribbean ship. In order to keep their ships full, aggressive pricing and marketing have had to be employed. So, where is the profit coming from? While they may actually be losing money on the cabins, the profit centers today come from food and beverage, spa treatments and shore excursions. Cocktails and wine are pricey with a martini from their popular frozen-topped bar costing over ten dollars. A glass of good wine will set you back close to the same amount. A one liter bottle of Evian sells for $4. And their spa treatments are outrageously priced; well over double what you would pay ashore. As an RCCL shareholder, I am glad that Celebrity has remained profitable. What I am not happy about in what this has done to their customer demographics. While they still like to call themselves a 'Premium' cruise line, this is hardly the case. I would reserve that nomenclature for the likes of Azamara, Oceania or Cunard. The guests are decidedly mass-market in their tastes. The onboard activities, what they dub 'Celebrity Life', seem closer to Carnival than the Celebrity of the past. So, while the ships are upscale and sophisticated, the onboard experience is definitely not. On any cruise, the fellow passengers can make or break the experience. In this regard, the more upscale, sophisticated guest may no longer be satisfied by a Celebrity cruise. Granted, after my sixty-plus cruises and over 1,000 days at sea, the luster of a Caribbean cruise has dulled for me. My twenty sailings with Crystal have forever spoiled me with true gourmet dining, polished service and upscale accommodations. Celebrity may have the edge in the hardware, however the software is what distinguishes a line today. Celebrity has brought forth their own more upscale solution with their Azamara line, but those ships are sadly outdated leftovers from the Renaissance days. The Solstice class ships, properly presented, could represent a new class of true 'Premium' cruising, however current market conditions have made that impossible. Let us hope that when our economic conditions improve that the style and service that Celebrity is capable of can once again be realized. Meanwhile, I must be content to bite the bullet and pay the price for the luxury cruise experience that I have become accustomed to. These can be found on lines like Crystal, Regent, Silverseas and Seabourn. Oceania has launched a fabulous new ship, the Marina, that hold great promise to set a new standard in premium, affordable luxury cruising. An unrealized opportunity is on hold here; Celebrity could rule the mid-priced market if market conditions would allow it. I look forward to that day. Read Less
Sail Date: February 2011
Our trip began by leaving a lovely 2 degree midwest winter and arriving in Florida with the temp of 87. We fly Southwest so always go into Fort Lauderdale. In the past we have come in only one day early and stayed in Fort Lauderdale. This ... Read More
Our trip began by leaving a lovely 2 degree midwest winter and arriving in Florida with the temp of 87. We fly Southwest so always go into Fort Lauderdale. In the past we have come in only one day early and stayed in Fort Lauderdale. This trip we come in on Thursday and stayed at South Beach. In the past we have consistently used QLS shuttle service, which is great, but I read about SAS on these boards and they quoted us a cheaper price to South Beach ($15.00 each). SAS called us as we were getting our luggage and arrived a few minutes later. They had a couple of other people in the van who had to be dropped of at another hotel, but this was no problem and we were soon dropped off in front of our hotel. I would definitely use SAS again. South Beach - We had some reward points and stayed at the Beacon. This hotel is right in the middle of where you want to be. Right on Ocean Drive and easy walking to everything South Beach. I had read about this hotel on Trip Advisor and it had pretty good reviews. Yes the room was small, but it was clean. No we didn't have a view, our room overlooked the fire escape and back alley and at 7:30 both mornings the trash truck dumped the dumpster. It was still a great place to stay. The staff was very friendly and the room was clean. We definitely liked South Beach and will probably stay here before our future cruises. Celebrity here we come - The morning of our cruise we took a cab to the pier around 11:00. It took about 20 minutes and after check in we were on the ship by 12:30. Very easy and on par with other lines we have cruised. The ship was very nice, as we expected with it being new. The champagne welcome was a great little extra that you don't get on other lines. We did some exploring then we decided to start making use of the drink package we had purchased. We took up seats at the Martini Bar (with the ice bar top) and spent the rest of the afternoon sampling. In the past we would have gone up to the buffet, but we had so much fun in the Martini bar that we drank our lunch and three martini's each later we headed to find our room. This bar is the hot spot for this ship. In reading previous reviews I was expecting the Molecular Bar to be the "go-to" place, but on this cruise it was the Martini bar and the two times we went to the Molecular bar it only had a handful of people. ROOM- we were in room 7305. This is the room that is last on the side at the back of the ship. It has been described as having a larger balcony but no view down or back. The room itself is similar to other cruise lines size wise, but it had some nice Celebrity upgrades. First, the rounded bed made it feel like there was more space to move around. The bedding was very comfortable. The bathroom had that wonderful curved shower door. Storage is similar to other lines. The balcony was the hidden gem. It had a overlap above that provided covering and the extra space allowed us to stand further out from the ship which enabled us to see down the whole ship side without leaning over the railing. Looking down you see the solar panels, but they were not a problem at all as you could see past them easily and into the ocean. Not being able to see the back of the ship was never an issue for us since looking forward and out was such a delight. DINING- We had Select Dining and our dinner times varied from 6:30 to 8:30 on any given day. We always sat at a table for two. Yes the tables were close together, but if the dining room wasn't full, they made sure to separate the diners. Most of the nights we had a table by the window and on the last night there was a full moon which made this a beautiful view. We aren't that picky of eaters and we found something on the menu each night that we enjoyed. The Beverage package again was a big plus as we each had a couple of glasses of wine at dinner and then my husband had a Kaluha with his dessert. We ate at two speciality restaurants. Tuscan Grille was a wonderful experience with the best filet I've had in a long time. The staff was wonderful and it was a great anniversary dinner. Qusine was also great. The food was good and the presentation is worth the money alone. We made a point of eating a very light lunch that day to save room and it worked out pretty good as we tried several items. Both speciality restaurants dinners were accompanied with glasses of wine. ENTERTAINMENT- Somehow the seven days flew by and we never attended a show. We spent alot of time listening to the live band D'revalation. They were very good. In follow-up, we loved Celebrity. We loved the beverage package, we drank latte's in the morning, bottles of water during the day. Soda at lunch and numerous cocktails. We never once signed a slip or had anyone treat us rudely because we had the package (someone mentioned this on the boards). I took our final bill and added up what we would have spent without the beverage package and found that we came ahead. This trip was one of the best we have had and will definitely travel with Celebrity again. Read Less
Sail Date: February 2011
We cruised on the Eclipse with another couple, boarding in Miami on February 26th. We spent the previous night at the La Quinta Inn Miami Airport East. This hotel is a popular one with cruisers, and it was packed. I would recommend the ... Read More
We cruised on the Eclipse with another couple, boarding in Miami on February 26th. We spent the previous night at the La Quinta Inn Miami Airport East. This hotel is a popular one with cruisers, and it was packed. I would recommend the hotel for a night before or after cruising due to the location, but I would not use the shuttle to the port again. (The shuttle service from the airport to the hotel was excellent, though.) We were told to be in the lobby at 11:50 to get on the 12:00 shuttle, and we didn't get on a shuttle until 1:00. Had we known, we would have just paid for a cab. The check-in process once we arrived at the port was short and sweet, and in no time we were checking out our amazing staterooms. We got rooms next to each other so that we could open up the glass dividers on the balcony, creating a large space where we could all sit together. The rooms are spacious and well-appointed. We had rooms at the front of the ship (7110 and 7112), and I was a little concerned about feeling too much movement, but none of us had any problems with feeling sick. And since we were way at the front, there was no hallway noise at all. Service all throughout the ship was outstanding, and we enjoyed the entertainment as well. The food was very good, but we did not try any of the specialty restaurants that required additional fees. Overall we had a fantastic time on the Eclipse. While I enjoyed each of the three ports of call, I really don't like the way the itinerary falls with lots of time at sea in the beginning and two full days at sea on the return voyage. I know why they have to do it, but I like the excursion days broken up a little more. Celebrity - we'll be back! Read Less
Sail Date: February 2011
Ship exceeded our expectations in terms of beauty - it is without a doubt the most beautiful, (and in fact, we learned the most expensively adorned) ship on the sea today. Staff, cabin, food, facilities were all wonderful. ... Read More
Ship exceeded our expectations in terms of beauty - it is without a doubt the most beautiful, (and in fact, we learned the most expensively adorned) ship on the sea today. Staff, cabin, food, facilities were all wonderful. Individuals on the entertainment crew were great too. But half the shows were of mediocre quality, and if you want to dance or party at night to something other than do-wap - you might be out of luck. We LOVE to dance. Each night, with the exception of the super-bowl night, that we walked past quasar, (the night club), it was E M P T Y. And...(this is what really set me off), one time we walked by during the time a show was getting out. How much traffic must have been walking by the nightclub? And can you guess the song the DJ was playing? Roberta Flack's "turn down the lights." To me that says: "Please don't come in here, you are feeling very sleepy..." LOL I have worked in Vegas for ten years as an event planner. I would fire that DJ so quickly! Also, I wonder why, (and this is, again, from an event planners perspective), the GORGEOUS Sky14 seems under used. They did have a couple of afternoon dance classes in there. (During which, as one of 50 people in there, I walked up to the bar to get a beer and was told it was closed. Huh?) The 2 days at sea had choices such as trivia or a steel pan band, or some pool games to watch. Not much for the fun-lover - more of the read-in-the-lounge-chair crowd. All that said, I cannot even to BEGIN to describe to you how the Eclipse exceeds all expectations in regard to cleanliness, food quality, elegant beauty, warm professional service, roomy cabins and more. But if having some serious nightlife, (or even daylife) FUN is at the top of your list, this cruise may not be for you. Know the good part of this? I was in bed and sound asleep each night by 10, and didn't have one headache. Arrived home well rested. Maybe I should count it as a blessing. I can always dance in Vegas. :-) Read Less
Sail Date: January 2011
We came in early and stayed several nights at the Park Central Hotel in South Beach. It is nice, well located and reasonably priced. You can become a gold member ahead on the internet, book on the internet and get better rates and perks ... Read More
We came in early and stayed several nights at the Park Central Hotel in South Beach. It is nice, well located and reasonably priced. You can become a gold member ahead on the internet, book on the internet and get better rates and perks such as free continental breakfast. We enjoyed seeing the sites and grand hotels up the beach. Had the best HB ever at the Beer and Burger Joint over on the bay side. We walked to it for exercise but took public bus back for 25 cents. Saturday morning we checked out about noon and drove our car to the port terminal where we parked for the trip. Boarding went smoothly and after walking about the ship to get our bearing we went for the Oceanview Cafe buffet lunch which was outstanding. Our bags arrived at our room mid afternoon and we sailed about 430. Room was nice. Better shower than on previous ships and the new mattresses were very comfortable. We were midship near the elevators but no noise concern there as they had a wall that separated the rooms from the elevators. Our room was well kept by Jorge and his assistant Dennis. We rarely saw them but they did a great job with towels, etc. The ship was absolutely beautiful. We toured the specialty restaurants which were incredibly nice but opted to stay in the main DR. The main DR is very nice and modern looking and the meals were great except for one night when several of us chose the cajun blackened ribeye steak. I have to say the only good steaks I have had on cruises have been tenderloin and this was no exception. The tenderloins were excellent and the ribeye was aweful. And the loaded baked potatoe was a joke. However, the other meals, appetizers and desserts were excellent. We did move tables after a few nights as our waiter seemed green and did not have the same assistants 2 nights in a row and left him overwhelmed. Subsequent nights service was as good as it gets. We never felt crowded on the deck and pool areas. Had to wait some for the recumbent bikes a few times as few people adhered to the 30 minute limit. We docked at all ports except Caymans where we tendered. The tendering was slow getting off the ship. The entertainment was as good as I have seen cruising. It really was amazing. I would be surprised if they can keep up that standard. We'll see. The major shows were incredible and there was also entertainment of some kind in other venues going on all the time. We opted to carry our luggage off and that went well. By 700 we were in our car and headed back to Atlanta. Home by 530. At some departure ports you can leave your car for free at the hotels. Not so in Miami. Parking is at a premium and we paid $25 per night at the hotel and $20 per night at the port terminal. Add on the speeding ticket at the speed trap in Cordele(Crisp County), Georgia and maybe we should have flown. There were 4 of us and driving was okay and it allowed us to bring whatever we wanted regardless of weight or whatever as compared to the flying restrictions. A last note on the ship. They went to a lot of trouble to have a hugh grassy area on the top deck. Much ado about nothing. We all agreed in a few years it will be gone. Must have been the idea of some overzealous MBA at the home office. Same feeling about the glass blowing demonstration. We just felt like it trying too hard and the resources could have been better spent elsewhere. All in all it was a great cruise and would definitely sail on the Eclipse again. We do prefer the atmosphere and sailaways on RC better but it's hard to complain about such a fabulous ship and the great trip we had. Read Less
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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