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6 Helpful Votes
Sail Date: March 2017
I chose this cruise because some friends had done it and invited us to join them the second time, we were a little apprehensive and unsure what really to expect, but let me say in just a few words... absolutely fantastic! Where to start ? ... Read More
I chose this cruise because some friends had done it and invited us to join them the second time, we were a little apprehensive and unsure what really to expect, but let me say in just a few words... absolutely fantastic! Where to start ? ship was very large but not too big where you get lost. We had a stateroom balcony room which again was not large but was very clean and comfortable, it was nice to sit out on the balcony in the morning and evening, especially when coming into port. Dining, there are so many options, if you want formal there are a la carte or casual the buffet, all good food in every restaurant as we tried most, it was nice getting dressed up every night and being a little formal but not stuffy. There are shows every night with two showings around 7.00pm and 9.00pm, we see a couple which were very good. There are several bars, we tended to go the Martini bar to meet and go back after dinner, the service on all the ship is 5* i have to mention the staff at the martini bar were superb and very entertaining, one man who stood out was Nyoman Sutrisnawan who should get a special mention, another was Colin Samuel who served around the pool again he deserves a special mention, he went above and beyond just serving and his duties. Excursions were well organised and enjoyable and not too long so you could enjoy half the day doing your own things. I would recommend both a cruise on this ship and all the staff and facilities. One advice would be to get to know the ship early on the trip as there is lots you wouldnt know about if you just sit at one bar or the pool. Read Less
2 Helpful Votes
Sail Date: November 2016
I wanted to go on a Solstice class ship. The itinerary (from Aruba to Saint Martin) and the time of year(Just after Thanksgiving) were the reasons that I chose this cruise. 4 Friends traveled together and had a super trip. I would ... Read More
I wanted to go on a Solstice class ship. The itinerary (from Aruba to Saint Martin) and the time of year(Just after Thanksgiving) were the reasons that I chose this cruise. 4 Friends traveled together and had a super trip. I would definitely sail this ship again! The ship is beautiful with wonderful public rooms. The central area however was not really a great room to watch entertainment though dancer's seemed to be having a great time. Even the Ocean Cafe (buffet) was a pretty area with a nice open to the sea dining addition with an overlook right to the sea. The two story dining room was modern and helped make each meal their special at least in terms of the room itself My favorite activity room was the Solarium for (I believe) 16 and over. helped you enjoy an indoor swimming and hot tub experience as I am not a fan of outdoor pools though lots of folks seemed to enjoy that area too. The show room was a typical entertainment area, but some poles did block a full view. We needed and got an accessible room (6141). It was a great location with no noise seeping in from public areas. The cabin had plenty of room for storage of both small and large necessities. The room was close to the forward elevators, but again no noise from the elevator entered our room. We ate most of our meals in the regular dining rooms. We had asked for table for 4, but this table was we had was really in close and direct line to another table for 4 and still a third table for 2. We did not get the separation that we sought. Food was mostly interesting and tasty. Generally we did not find the steaks off the regular menu all that good though they were listed among classic dishes. When we tried the salmon from this group we had better results. We could choose a number of dishes at each meal and those that had a sweet tooth found a place to try new treats. We ended up trying all of the specialty restaurants and here is our list of favorites in descending order, Murano, Qsine, Sushi on 5 and Tuscan Grill. Service in all was professional and added to our evening. Your tastes may change the order if you try these for fee dining choices. We were able to get some additional discounts as the cruise moved on. We did not have any problems booking these restaurants on board Eddy Jenkins was an engaging and friendly cruise director. He brought energy and fun to our sailing. His staff for the most part matched him in a nice variety of performances. We liked a number of folks who performed in the common areas. We did not like the Topper production show. Voices were good, and costumes and sets were bright. We just were not engaged by the story presented. On the other hand we did like Rock City which featured a variety of classic rock music with singers, dancers and specialty acts came together well. Overall we enjoyed the entertainment and liked the fact that we had a big show on the last night with Shades of Buble a trio paying honor to Michael Buble and his music. We also enjoyed the glassblowing demonstrations on the upper deck. The staff from the Captain on down were friendly and fun. Connie our room steward was always accommodating and our interactions from dining room to guest services were always pleasant ones. We were always greeting in a welcoming manner no matter who we dealt with on this voyage. Captain Leo was both competent in his PR roll and could very well have been a poster model for Captains. He was one of the first Captains who I could understand and even laugh with with his daily announcements. We took several tours among our group ranging from a sunset sail in Curacao to a historical tour in Antigua. That later tour turned out to be great but we had some confusion caused by the verbal description as being mild activity contrasted with the shore excursion ticket showing walking of a mile over rough surfaces. We did get a refund after reading that description as one of our group would have met some difficult time walking. In Curacao I wandered around on my own. (easy walk by ferry or pontoon bridge to downtown) followed by nice visit to a small Mariner museum and a Synagogue dating back to the 1700's. Read Less
3 Helpful Votes
Sail Date: March 2016
This was our fifth cruise on Celebrity and our 15th cruise overall. The experience we had onboard the Eclipse was nothing short of terrific. The room was well maintained, the food excellent, and the entertainment was very good. The ... Read More
This was our fifth cruise on Celebrity and our 15th cruise overall. The experience we had onboard the Eclipse was nothing short of terrific. The room was well maintained, the food excellent, and the entertainment was very good. The crowd seemed to be all experienced cruisers that knew the system and just enjoyed it all. The ports were pretty standard, but fun to see once again. The entertainment was very good....the production company was above average and Zoe Tyler, a singer from London, was the best I have ever heard on a ship. The service was friendly and quite professional. The staff was very approachable and pleasant. It was another beautiful cruise on Celebrity.....We are very loyal to this company. Read Less
Sail Date: March 2016
Great ports from Curaçao and Aruba, to St. Lucia and Barbados etc. We were able to scuba dive and snorkel in some beautiful waters; and enjoy great beaches too! The food was very good in the restaurants; but we did take advantage of ... Read More
Great ports from Curaçao and Aruba, to St. Lucia and Barbados etc. We were able to scuba dive and snorkel in some beautiful waters; and enjoy great beaches too! The food was very good in the restaurants; but we did take advantage of the specialty restaurants also. We highly recommend the evening entertainment, as they did an excellent job on many nights. The one area of disappointment for us was the total lack of Caribbean themed music with the guitarist, and pool-side band. Three years ago we found the strolling musicians playing carribean /Jimmy Buffett type music really helped relax and create a great mood for the trip. This year had more European musicians who did not know any Jimmy Buffet or Toes in the sand music. The pool band was very good and sang or played many good songs, and tried to accommodate! The blend of many different nationalities also help to create an even nicer environment and trip. We almost felt in the minoritity as Americans! Read Less
19 Helpful Votes
Sail Date: February 2016
Our 14 night cruise on Eclipse was THE BEST of our 28 cruises taken, (two with Celebrity). The ship is looking terrific, both inside and outside. Constant maintenance has kept her looking like new. The friendly and enthusiastic efforts ... Read More
Our 14 night cruise on Eclipse was THE BEST of our 28 cruises taken, (two with Celebrity). The ship is looking terrific, both inside and outside. Constant maintenance has kept her looking like new. The friendly and enthusiastic efforts of all crew contributed materially to a very happy cruise for my wife and I. In particular the stateroom attendants, dining room servers and martini bar people were outstanding in service provided. Well done Eclipse! We stayed in balcony cabin 1068, a mid ship Concierge Club cabin (category C2). The cabin was fine, very quiet, no view obstructions, and very clean. We ate only in MDR and Oceanview cafe, skipping the specialty restaurants for the first time ever, This was because we found the food to be very good in the 2 venues we used. Quality in the MDR was good, no bad experiences. The menu is short but has adequate variety nightly, and all dishes were high quality. In our opinion food quality in Oceanview has improved over our last Celebrity cruise, and is superior to Princess, HAL and RCI, much better than NCL. Entertainment was improved over 2 years ago, some good comedy and general entertainment acts. The shows were OK , not really our style, but well done. Both embarkation and disembarkation were a breeze, no waiting and no problems. We were relieved after reading so may horror stories on CC. Some observations in response to issues we have seen raised on CC lately: .Buffet food was very good. The sushi was quite acceptable, if not great. Items cooked to order such as shrimp and steak were well cooked and tasty. .In the MDR we found the sommelier service to be funny/friendly and fast, no sign in our area of overly busy sommelier or slow service. .The treats in Cafe al Bocio are still free and do not require purchase of a drink. .The martini bar staff were terrific, and we absolutely enjoyed the bar at 4:00PM daily. We saw no sign of poor seating in the area, and the music was not too loud at all. . We did not experience any difficulty getting prompt service at any time in any bar. .Chair hogs continue to be an issue near the pool. We avoided that area seeking quieter spots which are plentiful. .We are not fans of the Curacao overnight stay, but it did not affect our enjoyment of the cruise at all. Hopefully those who do more touring than we do saw the benefit. In summary, a great relaxing and enjoyable cruise, with no issues at any time. We are a couple aged 70 and 71, who are looking forward to our next cruise, which will be on Celebrity for certain. Read Less
4 Helpful Votes
Sail Date: January 2016
We are a retired couple from the UK who have been cruising, primarily with Celebrity, for 10 years. This was our 16th cruise, 13th with Celebrity, all but the first in suites. Since treating ourselves to a PH for a milestone anniversary in ... Read More
We are a retired couple from the UK who have been cruising, primarily with Celebrity, for 10 years. This was our 16th cruise, 13th with Celebrity, all but the first in suites. Since treating ourselves to a PH for a milestone anniversary in 2012, we have been hooked and have not downgraded since so only cruise once or twice every 18 months. We have Elite+ Captain’s Club status but this gives us few additional perks. We learned a few days before we left home that embarkation would coincide with the Miami marathon. Although we booked our pre-cruise hotel [including transfers] through Celebrity, we would normally take a taxi to the port. In view of the marathon, we were not sure if this would be sensible. Unsure of what to do, I contacted a fellow Brit working in Celebrity’s Miami office for local information. Her response certainly exceeded any expectations we may have had. She arranged for the local shore-side concierge staff to take care of our embarkation. But more of this later. Pre-cruise As well as our pre-cruise hotel, we booked our flights through Celebrity. What we had not realised, until we spoke to another person on the cruise at the gate, is that Celebrity provides a representative at the departure airport. They had been recognised and approached because they had attached their luggage labels before leaving home. I am sure that it would be useful to know that there is a representative there should there be any disruption to travel plans. After a very bumpy flight caused by the storms along the east coast of the USA, we passed through Miami Immigration and Customs rapidly and smoothly. In view of the weather disruptions, marathon and recent reports, we had low expectations and were pleasantly surprised. The Celebrity representative was waiting for us and we were soon on the way to the Biscayne Bay Marriott. Having heard how difficult it was to find a hotel in Miami leading up to the marathon, I believe that we got a very good deal through Celebrity. The hotel, itself, was OK but nothing special except that it had a view of the cruise port and we could see Eclipse on Sunday morning. Breakfast was very good and, although not included in our package, not expensive. We had booked two nights and just wanted to chill-out pre-cruise so we ate all our meals at the hotel. The only errand we had was to purchase flowers for the cruise. A short walk to Publix and we had a huge bouquet of alstroemeria for just $24. These were fantastic and looked as good on the last day of the cruise as the first. Embarkation: We were picked up from the hotel just before 11 a.m. by two members of the Celebrity’s shore-side concierge team. It was reassuring to be with a driver so familiar with the area during such a changing situation. We made it to the pier in very little time to be met by another member of the team who supervised our luggage drop. We were then escorted through Visitor Security and round all the queues to a special check-in area where our Seapasses were waiting for us. From there it was straight onto the ship with an escort to Michael’s Club – just an hour from being met at the hotel. Very shortly afterwards, our suite was ready. Here, everything we had requested in advance was ready for us – including a microwave they had actually bought especially for us! [My husband had loved having a microwave on Constellation and Millennium.] I was especially pleased to see that they recognised my preference for champagne by upgrading our welcome Perrier Jouet champagne to the Belle Epoque. After meeting our butler, Gene, he escorted us to Luminae for lunch. Here we were introduced to the Maitre d’, Nevena. Nevena was our waitress in Tuscan Grille on Constellation in 2010 and it was great to meet up with her again. Her energy and professionalism throughout the cruise was outstanding. We requested a larger table and Nevena ensured that one was available for us every evening. An attention to detail we really appreciated was having the wonderful Ravi as our waiter no matter where in the restaurant we were seated. It is not possible to have a smoother embarkation and the only drama was breaking a fingernail. Even that issue was eased by being able to make an appointment for a manicure during our short wait in Michael’s Club! Suite: The suite did not disappoint. It is a wonderful suite in a perfect location. What else is there to say? During the whole cruise Mus and Zoran kept it immaculately. There really were no signs of wear since the first time we stayed in it, over three years ago. Luminae: We much preferred the layout of Luminae on Eclipse to that on Millennium. It is split into two room, there was much more space between tables and there were proper tables for 4 rather than just tables for 2. In addition to Nevena and Ravi, Maggie, the sommelier, and Martina, our assistant waiter, were wonderful. Maggi ensured that we were able to drink the wines we preferred by the glass and the ever-cheerful Martina was a delight. Chef’s Table: We have taken part in a Chef’s Table on every cruise since it was introduced in 2011 and we enjoyed this as much as any other. As always, it is the mix of wonderful food and wine, great company and good service which make this event worthwhile for us. Marjan, Maitre d’ Specialty Restaurants, always tries to be innovative with the menu. This time, it had a slightly retro theme we really enjoyed. Other Dining: Breakfast we ate in our suite: my husband collecting what he wanted from the buffet and me from the supplies Gene kept stocked as arranged with the pre-cruise concierge. This worked perfectly for us and is preferable to trying to make room service or Luminae work. Lunch we either collect from the buffet or the pool grill to eat in our suite, on our balcony or outside at the back of the ship depending on the weather and sun. We find that the buffet is arranged well and has an excellent selection. The buffet during lunchtime on the final sea day had an exceptional selection of food. Michael’s Club: On our two previous cruises with Michael’s Club in its current incarnation, the room was packed every evening and, so, we were concerned about the inclusion of Sky Suite guests. It was difficult to understand how the room could accommodate any more people and it was very crowded during embarkation. However, at least on this cruise, our fears were unfounded and, otherwise, crowding was not an issue. Sylvia, the concierge, was efficient – in my opinion, the most important quality for a concierge – and Johnson, the barman, provided just the service we have come to expect. Shore Excursions: Large-group, bus excursions do not interest us and nor does general sightseeing so we rarely book ship or private tours however, this time, we booked four excursions pre-cruise. Two culinary tours were cancelled but we really enjoyed the other two. The Bridgetown, Barbados 4x4 Adventure to the Green Monkey reserve was good fun and we saw lots of monkeys! We were a bit worried when we saw how many people had gathered at the terminal for the tour but there were only 10 guests in each vehicle and there was no attempt to keep us all together as a group. This is a tour we would highly recommend. We would also recommend the Chef’s Market Discoveries excursion in Sint Maarten. We were a small group of six guests and three crew and visited both the Dutch and French sides of the island including fish, spice and vegetable markets where Niels, the Murano Sous Chef, purchased ingredients for our dinner in the evening. Then we went onto Grand Case, the “French Gourmet Capital” of St Martin, for a three course lunch before travelling back to the ship. Meanwhile, Niels had returned to the ship to prepare our special dinner held in Qsine where we were looked after by the Maitre d’ who was one of the crew accompanying us during the day. Ports: In addition to the two port where we took ship’s excursions, we visited Oranjestad, Aruba; Willemstad, Curacao [overnight]; Castries, St Lucia; St Johns, Antigua; and Basseterre, St Kitts [the only port we had not visited previously]. We are not beach people and in all these ports we just wandered around and, perhaps, had a drink in a bar although I did visit the Maritime Museum in Curacao. For us, the overnight stay was a negative but we are looking forward to our overnight stay on Sint Maarten on our next cruise so that we can spend more time on the French side of the island. One thing we did notice, because we often did not stay long ashore, is that it was usually quite late before the cold towel and drinks were available. Even those of us who do not go ashore for very long appreciate these amenities. Ship: The ship, like our suite, was in identical, perfect condition this cruise compared to our cruise in 2012. The only flaws would appear to be in the service provided by the Photo Shop and Guest Relations. It annoys me when I understand their systems better than they do and have to insist that they check their facts with their management. We had a large amount of pre-purchased [and, therefore, refundable] OBC, spent less than expected [thanks to the dreadful selection of stock in the shops] and had two tours cancelled and I did not want the balance of our account credited to our credit card. I was told, at Guest Relations, that I could not be refunded in cash and would have to go to the Casino where I would be charged 5%. Of course, she discovered that she was not correct but it leaves a poor impression on the last evening of the cruise. Incidentally, we had been able to withdraw cash from the Casino regularly throughout the cruise without a surcharge [because we were in a suite]. Conclusion: Yet another wonderful Celebrity cruise and we cannot wait the ten months until our next. Read Less
2 Helpful Votes
Sail Date: January 2016
we are primarily princess cruisers, first time with celebrity. we were impressed and very satisfied with our trip. we tended to compare everything with what we have experienced with princess. we cruised on the eclipse. it is a very easy ... Read More
we are primarily princess cruisers, first time with celebrity. we were impressed and very satisfied with our trip. we tended to compare everything with what we have experienced with princess. we cruised on the eclipse. it is a very easy ship to navigate. cabin was the usual balcony setup. we thought the food on the food court was great. plenty of choices and it changed on a regular basis. cabin steward was the best we have ever had,,and we have cruised a bunch !!! the bella river duo was my favorite musical act on the ship. they were a pleasure and we tried to hear them once or twice a day.the perk package they are offering at the moment is a great deal !! the classic drink package is quite a bargain if you like a drink or 3. I mark them down in one area only. getting off the boat is quite chaotic. I prefer princess big time over X. evidently the tags they use are not too good. a lot of people lost tags which means looking at a lot of bags on the 3 different carousels. for the most part,,the excursions were great. only negative was the zip line. its about a hundred bucks and for that we got 5 wires ! the guised are great and the scenery at the old sugar plantation is marvelous,,but there are just not enough wires to justify the trip. swimming with the green sea turtles and interacting with stingrays,,GREAT !!! Read Less
3 Helpful Votes
Sail Date: January 2016
we are usually princess cruisers. we had noticed the celebrity boats when we would board our ship in ft. Lauderdale. always looked maintained. people had always spoken highly of their cruise experience with celebrity..... we checked em ... Read More
we are usually princess cruisers. we had noticed the celebrity boats when we would board our ship in ft. Lauderdale. always looked maintained. people had always spoken highly of their cruise experience with celebrity..... we checked em out,,found a great deal on a 2 week cruise and there u go !! we had no downside to our cruise, food was great entertainment was just fine,,our balcony cabin was clean and the steward took great care of us. we liked it so well,,,,,while we were on the boat,,they ran a promotion,,,,so we booked 2 more weeks this coming January !!! in my opinion,,,,they are similar to princess,,they try hard to be very good at what they do. only glitch was the deboarding process. that didn't go real well,,but we were told that they were already working on a cure for the ails of getting off the boat. we are glad to add celebrity to our potential cruising partner. Read Less
1 Helpful Vote
Sail Date: January 2016
Had cruised twice on the Constellation and enjoyed the Celebrity experience. Made the mistake of trying NCL for two cruises. Although the Getaway was nice the service and quality were no match for the Eclipse. We have been on many ... Read More
Had cruised twice on the Constellation and enjoyed the Celebrity experience. Made the mistake of trying NCL for two cruises. Although the Getaway was nice the service and quality were no match for the Eclipse. We have been on many cruise lines and the service and crew were the best on Celebrity. We stayed in an Aqua Class cabin and it was clean, spacious, well stocked with spa quality items and had a large balcony. The Solarium (adult indoor pool) was nice and the chairs were plentiful and well maintained. The pool Butlers were fantastic and were keeping up with the items left behind by the passengers and kept the towel racks full of nice clean. The food in the Ocean View Cafe was very good and had many options, ( could use better bartenders working the bar). We ate breakfast in Blu which is reserved for the Aqua Class guests. the food was great and the Service was excellent. We ate in all three specialty restaurants and he were all good. Qsine was a little quirky at first but the food was excellent and it was a great "journey" through different kinds of food. Murano was the white glove French style venue. The food was excellent and the service outstanding. Tuscan Grille was the third, and our favorite. The entire staff was outstanding, and the food was fantastic. looking forward to our next cruise Read Less
1 Helpful Vote
Sail Date: November 2015
Simply put the attention to every detail made this the holiday of a lifetime, it's completely up to you how much you want to put in to your holidays, and we were completely satisfied with everything that the crew and ship offered. ... Read More
Simply put the attention to every detail made this the holiday of a lifetime, it's completely up to you how much you want to put in to your holidays, and we were completely satisfied with everything that the crew and ship offered. Facilities excellent and loved the lawns Pools large with plenty of comfy sunbeds Bar service excellent had the package and worth its weight in gold Food absolutely sublime, QSINE, Muranos and Luminae out of this world, nothing compares! Main Restaurant and blu excellent Buffett Restaurant very good Itenary awesome, no tenders and no queues, every island is different, again something for everyone. Virgin Atlantic exceptional, vs118 Heathrow to Miami, on return flight I took a turn for the worse the crew reacted and were truly outstanding, peace of mind these flight attendants truly know their stuff. Entertainment well only 1 act was average the rest more than satisfied, ents team and cruise director worked tirelessly. Sail away on the helipad priceless. Shopping bearable........wife said brilliant. Read Less
Sail Date: March 2015
We are long-time Celebrity cruisers, and we know what we like about the line. The most outstanding thing to us about Celebrity is that they set a high bar for performance, and they always deliver. Not that they are always perfect - they ... Read More
We are long-time Celebrity cruisers, and we know what we like about the line. The most outstanding thing to us about Celebrity is that they set a high bar for performance, and they always deliver. Not that they are always perfect - they are human. But when something goes wrong, they move heaven and earth to make it right. We had a couple of minor problems on our last cruise (back to back Constellation in January), but the responsible folks took steps to right the situation, and constantly checked back with us to ensure that we were happy. THAT'S customer service. On this Silhouette cruise, every jot and tittle was perfect to the nth degree. Boarding was rapid and pain-free. The days at sea were relaxing. Even the weather cooperated! This cruise was so wonderful, we even recall the names and duties of so many with whom we interacted. The cruise had many high points, but perhaps the best was the constant variety of really fine music. The jazz group "Blue Velvet" not only had a huge repertoire, they were extremely talented musicians - and their vocalist really could knock out the tunes! They had an acoustic guitarist named Bear Stevens who knew lots of songs of many varieties, and could present many different genres in his own fine style. Very romantic for after dinner. Jeff and his orchestra were also super - very together, and clearly loved their work. Theater musical tributes included the 4 Seasons, Jeff Hughes as Elton John - SUPER job and he did several other gigs as well, and a Motown tribute band 3 guys who had those great old tunes spot on. There was a dude named Steelon who played a single steel pan and made it sound like the 150 person Peoples Revolutionary Steel Band (of the unlamented Peoples Socialist Republic of Granada). The ongoing star of the Eclipse musical firmament is, of course, the redoubtable Perry Grant. Perry has been wowing passengers for years with his wonderful instrumental and vocal talents, mixed with a slightly racy line of patter that keeps everybody laughing. As the reader can tell, good music is one of our favorite parts of any cruise, and this one met - nay, surpassed our fondest hopes! The Cruise Activities Staff - Sam and Maarten - were really good. They represent the cruise line the way any company would wish for its employees with maximum public interaction. To cite a trivial matter, they ran the Trivia games with a firm but friendly hand, resolving disputes in a way that left people smiling. Unfortunately for Celebrity, Sam is leaving for the bliss of wedded domesticity. While we wish her well, she will be missed by passengers and crew alike. Our stateroom attendant Julio and his assistant Rakesh were as good as we have ever had on Celebrity, as were our waiter Maynor and his helper Israel. This is not a light compliment - the best of the best is what we are saying! Indeed, this applies to all on the ship, from Vinay - the bartender in the Sky Lounge, to the many servers like Milka, Shomara, and Carlos. The less noticed among the crew - like cleaners and those with rest room duty - were always cheerful and smiling, with a good word. This is a happy ship! The food is well prepared and tasty. It is the same 14 day menu as it always is in the main dining room. Fortunately, there is enough variety to keep even the most frequent Celebrity cruiser happy. The specialty restaurants are all a cut above what we have seen when we have made the mistake of cruising ob other lines. Our favorite is Qsine - the small offerings are so unique and prepared with such care that we return time after time. That sums up why we return to Celebrity time after time - care, attention to detail, and the feeling that one is a unique and beloved family member returning home from time away. Read Less
Sail Date: February 2015
This was my third Celebrity Cruise so I knew what to expect. But the Eclipse exceeded our expectations again! I don't know how they will top this cruise on my next Celebrity cruise! The 2015 ratings are absolutely justified. It has ... Read More
This was my third Celebrity Cruise so I knew what to expect. But the Eclipse exceeded our expectations again! I don't know how they will top this cruise on my next Celebrity cruise! The 2015 ratings are absolutely justified. It has all been said re the ship, cabins, food, public spaces, shore excursions. This time we splurged on a junior suite as we were celebrating our 10th anniversary of our relationship on this wonderful ship. Dominic, our butler, was fantastic. The junior suite, called a Sky Suite, was at the back of the ship on the sixth deck was not a crazy amount more than a regular stateroom with a balcony. We enjoyed an oversized balcony with a good sized table for wonderful breakfasts served by Dominic. It was heaven. Being at the back of the ship was beneficial for seeing the beauty of the Carribbean, especially when going in and coming out of the ports of the beautiful islands. I enjoyed the glass-blowing demos on the 14th deck, the spa and the incredible beauty of the centre staircase and lobby. All of the shore excursions were good and I particularly enjoyed the American Cup Regatta. Also, it was great fun to ride a horse on the beaches and go into the water on horseback. While I am not new to cruises, this has been my best experience so far and it will be hard to beat. I will remember it for the rest of my life with fond memories. Celebrity really knows how to do it right and it is no wonder they get so many awards. Read Less
9 Helpful Votes
Sail Date: November 2016
Embarkation; We arrived a little later than we normally do and were surprised by the very long lines outside of the terminal. Come to find out there was a problem in the morning getting cleared with customs so it put everything way ... Read More
Embarkation; We arrived a little later than we normally do and were surprised by the very long lines outside of the terminal. Come to find out there was a problem in the morning getting cleared with customs so it put everything way behind, not Celebrity's fault but still a inconvenience. After boarding we were able to go straight to our cabins and drop our things off which was nice. Ship; As with all of the Celebrity ships we have sailed on the Eclipse was beautiful. As with all ships there were a few things here and there that could use some attention but for the most part was in excellent shape. After being on board a few minutes we realized that Captain Leo was taking over as the Master that day. What a pleasant surprise! We have sailed with Captain Leo before and think he is one of the most visible and personable Captains out there. During the next two weeks we witnessed him walking every deck with other officers inspecting the entire ship. Shortly after you would see the maintenance crew addressing any deficiencies that were found. He truly runs a tight ship and by the end of our cruise it was in ship shape for sure! (Say that five times fast) Cabin; We usually cruise with another couple so we get side by side verandah cabins and this was no different. Shortly after going to our cabins we were greeted by our steward with a friendly smile and hello. We asked if he would open our partition between the balconies which he did immediately. We enjoy having our breakfast together on the balcony and discuss the plans for the day as well as enjoying a night cap at the end of the day. For my Bride and I the cabin had plenty of storage in the dresser, closet and cabinets for our two weeks worth of clothes (plus everything we over pack) and anything we might of purchased. The bed was very comfortable and, like the rest of the cabin, always clean. The only thing I could complain about was that the towels were showing quite a bit of wear and could be replaced and the curtain had a small tear. As for the balcony, the furniture and the glass could of been cleaner but was still sufficient. Dining; As with all of our Celebrity cruises we choose the Select dining option for the shear convenience of it. Shortly after boarding the wives will go to the MDR and meet the Maître d' and pick out a table for four by the window then make a standing reservation for 5:45 pm so we can eat and still make the early show. Our first night we met our waiter Monroe and sommelier Alex. we enjoyed these guy's so much we kept the same table every night we ate in the MDR. We are far from stuffy and they both had a great sense of humor and provided excellent service. Our wine glass was never empty and our belly was always full. They knew we wanted to catch the show and timed things perfectly every night to ensure we did! There were only a couple night that the menu did not appeal to us and we ate in the Ocean view Café. As for the Ocean view for the most part the food was always hot, fresh and very tasty. They have a very large selection of different ethnic foods as well as the standard American fare. Breakfast can be a little crowded but the work very fast to clear the tables and we always found a place to sit. As for the specialty restaurants we only ate at one, Qsine, and it was AMAZING! We liked our experience there so much we went back the following week. The food is served "Family" style so everyone at the table can share and try out different foods. The menu is on a ipad and you pick food from different categories. as long as you keep ordering they keep bringing! The four of us were planning on the late show that night and were in no hurry. We started with wine and Hors D'oeuvres‎. (The sushi pops are unbelievable!) We were so intrigued with the different foods they brought out we spent three hours having dinner and wine.....lot's of wine! LOL! anyway we highly recommend giving it a try. Entertainment; The production shows were pretty much the norm for most cruises but "Topper" definitely stood out amongst them all. There were typical singers and comedians and most were very good. As for the music in the various venues around the ship the only band that stood out to us was the house band "The Sea Monkey's". This band can bring a party to life for sure. The one thing that Celebrity does that make me crazy is the way they only have the bands play for about 45 minutes and then they back up and move to another venue. STOP IT! Every time you start to have fun they move them. I think they should keep the different bands in the same lounge everyday so you can go to the same place for your type of music and you won't have to carry around the stupid planner with you every where you go. As for other entertainment we had the silent disco on 3-4 nights, again in 3-4 different locations! Pick a place and keep it there! At the silent disco everyone is given a set of headphones which have three different channels. Each channel has its own color light on your headset which changes as you change channels. Three different DJ's play different music so the entire dance floor is dancing to different beats...it is hilarious to watch and if you stumble on it you will laugh your head off at the silence besides the people singing along to the various songs being played on their headset. This is definitely worth trying at least once! As for the cruise Director, Eddie Jenkins, He try's. out of my 12 cruises he was the least lively, energetic or funny cruise director. I had sailed with his activities director Jane before and she was very good but working with Eddie seemed to just suck the life out of her. Here's another "Great Idea' he had! Let's find the smallest foyer on the ship right outside the main theater doors with absolutely no seating and hold a Karaoke contest just as the show lets out...Brilliant! And speaking about seating, who's bright idea was it to put bands and shows in the main foyer every night with very minimal seating so you literally have to rearrange the bar furniture in every bare on three different decks to have a place to sit and watch. Again, another brilliant idea. Service; As I stated earlier our service in the MDR was amazing, not once were we disappointed with our wait staff. the service in Qsine was equally good. The evening bartenders at the Sunset Bar, Yudi & Michael, were spot on through out the entire two weeks. If they saw us coming they would have our drinks made before we sat down. Again, top shelf! We will try out all the different bars on board and find the bartenders we click with along with the atmosphere we enjoy and become creatures of habit. In the past we have enjoyed the Ensemble bar but the bartenders lacked any type of personality or enthusiasm that worked for us this time, oh well, you can't have it all. LOL. Our cabin steward was always available to help with anything we needed and the cabin was always clean. all in all the service was very good. Pools; The bartenders stayed very busy on sea days and put out some good drinks at a fast pace however, If the servers walking around the pool would pick it up a bit it would relieve the lines at the bars. Also, we all no the "Chair Hogs" are out there and there are rule prohibiting it. How about enforcing it! I am a early riser and every single morning by 7:00 AM there would be rows of loungers with various books, clips, towels and any other piece of personal crap laid out for HOURS to ensure the could have a spot to sun at noon or later ate THIER convenience. STOP IT! You are rude, selfish and boorish! ...and CELEBRITY, enforce the rules too! Ports; Oranjestad, Aruba; We did a celebrity excursion on the Kuku Kanukoo bus. This was an island tour with a beach stop at the end. The tour was very fun and we saw a lot of the island. The Beach was a big disappointment. We were dropped off and led to a beach bar, shown a pile of chairs and pointed to a very small area that was "OURS". Unfortunately there were so many people already in that area that you couldn't even put a chair on the beach! when we started towards an open area we were told we were not allowed in that spot because its private...news flash, all beaches are public in Aruba! Anyway, as always we turned lemons into lemonade and made the best of it. Willemstad, Curacao; We had an overnight at this port which was kind of nice because we could plan a day without worrying about getting back on time. We walked off the ship and found a independent six hour tour of the island sights for $25 a piece and there were only six people on the tour. We had plenty of room and air conditioning so we were very comfortable for the day. if you have time on your side like we did I would recommend trying an independent tour. On the second day in port we booked a snorkeling excursion through Celebrity. The boat arrived at the pier and we walked straight from the ship to the boat. The snorkeling was pretty decent as far as cattle boat snorkel trips go. We arrived to the area and snorkeled over a ship wreck and a reef that had the normal fish you would find in the Caribbean. The boat was pretty crowded but the snorkel area allowed you enough space to explore on your own. As with most snorkel trips, the rum punch flowed freely on the way back to port. Bridgetown, Barbados; We booked a small group tour through Celebrity that took us on an all day tour of the island that included a stop at the wildlife preserve, the Harrison's caves and amazing views of the ocean from the highest points. It was a very enjoyable day and the tour was worth the money to us. Castries, St. Lucia; We booked a snorkeling excursion to the Pitons through Celebrity. It was a short ride to the boat and about a 45 minute scenic boat ride to the Pitons and snorkel area. we arrived at a beach near a hotel that was already full of people snorkeling. we exited the boat with our gear and walked to the beach and in to the roped off area that we were told was the only place we could snorkel. Because of the large volume of people in the water it was very murky and along with the tons of sea weed it was not very conducive to snorkeling. Once we swam to the furthest point we were allowed the water cleared a little and we were able to see some marine life and tropical fish. If I had to do it again I would pass on this excursion and seek out a private tour. St. John's, Antigua; We booked the "Stingray City swim and Snorkel" excursion through Celebrity. we met our mini bus at the end of the pier and had about a 45 minute drive to the place where we met the boats. After a quick briefing we went to our boat for about a 15 minute ride to a sandbar loaded with stingrays. The tour was advertised as a snorkel trip but you are not allowed any fins or water shoes in the area. If you have your own gear a mask is all you need. We arrived at a dock they had set up for easy entry and exit to and from the boat. There were plenty of stingrays swimming all around you and were more than willing to pose for pictures with you. There is a very shallow reef near by but because of all of the activity the water clarity is not very good. After about an hour we were brought back to the boat dock where they served all you can drink rum punch and other refreshments. They also sold pictures of you holding the stingrays if you wanted along with T-shirts and local souvenirs. All in all it was fun...once. Been there, done that, got the T-shirt. Basseterre, St. Kitts; We booked the "St. Kitts Scenic Railway Tour" through Celebrity. Again we had about a 45 minute scenic drive to the meeting point for the train. The train itself is a double decker with open air seating up top and enclosed air conditioned seating down below. we were at the back of the line boarding so all of the prime view seating upstairs went fast leaving us, a total of 8 people, down in the comfortable air conditioned section down below. At first we were a little upset seeing that the tour cost $114 a piece and we were relegated to the lower section with a less than perfect scenic view. Well I must admit it was not position "A" but the tables and chairs were very comfortable and we had a very nice lady serving us all the rum we could want for the entire 2.5 hour train ride. After about the third glass of straight rum I didn't care what I saw. LOL My bride enjoyed several Pina Coladas too! Again we turned chicken crap into chicken salad and had a fun day. Philipsburg, St. Maarten; Again we booked a catamaran snorkel excursion through Celebrity. We met on the pier and walked to the catamaran to take us to the snorkel spot. The boat ride was only about 15 minutes to where we dropped anchor. Upon arrival we discovered that we were far from alone. There were floating bars, boats and plenty of other snorkelers. Needless to say we were very disappointed with the choice of dive spots. With an island like St. Maarten surrounded by beautiful reefs this was the best they could do? Anyway live and learn, again I will seek a private tour next time. Bottom Line; They said that there were three children on board but we never saw them.We had 14 nights of great fun with great friends on a great ship! Life is short, die with memories, not dreams. Spend your kids inheritance, take time off from work and enjoy yourself ! We have three more Celebrity cruises booked..... so far. And most importantly...always remember...never forget....you only go around once so you might as well go around drunk. LOL! Cheers! Read Less
16 Helpful Votes
Sail Date: April 2016
Review: Celebrity Eclipse – April 3 – 14 days Southern Caribbean General Thoughts: The eclipse is a beautiful ship without doubt. It has a perfect layout for someone staying in a “hump” cabin. The central elevators were steps ... Read More
Review: Celebrity Eclipse – April 3 – 14 days Southern Caribbean General Thoughts: The eclipse is a beautiful ship without doubt. It has a perfect layout for someone staying in a “hump” cabin. The central elevators were steps away and where I wanted to go on each floor was very close to the same elevators. We had a fantastic time with friends from previous cruises. We are just sad that it is over. We had been to all of the islands before, so this trip was more about R & R than it was about site seeing or excursions. I was extremely disappointed to miss Bonaire and thought that the overnight in Curacao was not necessary. On to some specifics, Cabin: We were in the perfectly located 9292 with a large balcony. The bed was by the balcony which we prefer but we do like the M class layout better than the S class. The curved walls really give a cramped feeling in the cabin. The couch that we had was not comfortable to sit on and was way too large. A gigantic waste of space. The bathroom felt large and the shower was good. Our room attendant (who we did not see very often) kept the room in great shape. I would book this room again in a second (We have actually on the reflection). Food: We were Select in the MDR most nights. We ate at a variety of time with a varying amount of dinner companions just us, 4 and 6. We ate around 7:30 most nights. We skipped the second formal and ate at the buffet. The MDR was good. The menu has become more limited. I had one poor meal (meatloaf) and one exceptional meal the Chateaubriand steak. The rest were good meals. Breakfast in the MDR was good (twice). We did not each lunch there. The buffet had really good food but it never changed. Almost the same thing every day for 14 days. I am so glad the food was good. They had sushi every day. I had sushi when we skipped the formal night and it was one of the best meals of the cruise. We ate breakfast and lunch here most days. The staffs in the buffet were really good. Always got us drinks and were glad to have a nice conversation. We only ate in one specialty restaurant, Qsine. A neat experience that, for me, only needs to be done once. Way too long for dinner (3 ½ hours) Too many choices. Half the time I forgot what I was eating. The servers tried really hard, but this is not my thing. I am an MDR guy! Entertainment: We did not see any of the production shows although the word was that they were good. We thought both comedians were very poor, however, the rest of the shows were well above average. I think the Sephira show (2 girls on violins) was one of the best shows I have seen at sea. The “Not Really” three tenors also put on a great show! Very funny and talented guys. Ryan Joyce gave us three shows. First was magic show that was enjoyable, the second was a hypnotism show that was hilarious! The third was a seminar on positive thinking and hypnotism as a self-improvement tool. He is a fascinating dude. Lounges: Bar service was terrible in most places on the ship. (With some exceptions). You had to flag down a waiter or waitress to get a drink and then they would disappear, never to be seen again. I think the proliferation of free classic packages has changed service. It would be to the cruise lines advantage to give away lees free booze? Or am I just being paranoid. Café al Bacio rocks! They are the hardest working crew on the ship and deserve huge kudos! Love that place, although it is very busy! Ports: Aruba; we went to Arashi beach by taxi. Very nice Beach that is less crowded than some of the others (but more crowded than it was last time). Some moderate snorkelling here. Curacao: We just went into town and shopped had a beer and enjoyed the area. We were here overnight but as previously stated it was a bit of a waste. We stayed on board in the evening. Barbados: We did the Jolly Roger (for the 2nd time). They do a good job but there is no comfortable seating on the ship, so if that is important, choose another excursion. Great snorkelling over the shipwreck in Carlisle bay (4th time for that!) Antigua – Another Beach day with a taxi to Sandhaven ($3 each way). A very nice little beach with a bar and shade! No snorkeling St Lucia: Stayed on board and went to Persian Gardens (free coupon) St Maarten: Took the water taxi ($7) in to town and shopped, found a nice bar and enjoyed the area again. St Kitts: In what looks like a trend we just went to the cruise port and poked around, bought some t shirts found a bar, had a Guinness and people watched. Overall: A great cruise! Friends old and new made it great. We are booked again on S class for the next cruise so I guess that says something. Read Less
9 Helpful Votes
Sail Date: February 2016
This was our 10th Celebrity cruise and our 26 cruise overall. Also our second time on the Eclipse. The ship is beautiful and the staff is very friendly and accommodating, yet the Ship is getting a bit worn in certain areas. Our cabin, an ... Read More
This was our 10th Celebrity cruise and our 26 cruise overall. Also our second time on the Eclipse. The ship is beautiful and the staff is very friendly and accommodating, yet the Ship is getting a bit worn in certain areas. Our cabin, an S2 on the resort deck was in need of a refresh. Peeling paint on our veranda was landing on the floor from time to time. The ports on this cruise are old friends (Aruba, Curacao, Barbados, Antigua, St. Maarten, St. Kitts) that we have been to on and off for the last 20+ years. We have given up on Ship's tours a few years ago. They are expensive and being on a bus with 50 of your closest friends is not for me. The changes made for suite guests last April change the entire cruise for the good. Lumane, the suites dining, is outstanding and using Michael's Club is great. On this cruise the cruise director, Jane, was the worst that I have seen. The entertainment had its high points and several low points. Embarkation was horrible and disembarkation was a breeze. We used the luggage valet service for the first time and we found it to be terrific. Our bags were among the first on the carusol at SEA. I love the Solstice class ships and booked a b-to-b on the Silhoutte next February. Read Less
8 Helpful Votes
Sail Date: November 2016
I have done this cruise several times over the past five years. I would have always rated this cruise in the A to A+ category - this cruise however merits a B- and I am being generous. The embarkation process was the worst nightmare I ... Read More
I have done this cruise several times over the past five years. I would have always rated this cruise in the A to A+ category - this cruise however merits a B- and I am being generous. The embarkation process was the worst nightmare I have ever experienced and I have done over 30 cruises. The terminal was packed, and no one was moving to get on the ship for hours. Announcements in respect of boarding the ship were made, but by a staff member who had a very heavy accent and no one could understand him. I was asked to complete a comment card in the middle of the cruise, and I dealt specifically with this issue, and received no responses whatsoever from Celebrity. Thus, the cruise began badly. The overall appearance of the ship is beginning to deteriorate. Wear and tear was readily apparent in the pool area and in public large rooms. Both pool floors on the main deck are in great need of painting and look terrible. Captain Leo, the Master of the Vessel, is outstanding and has a great sense of humour. He is very approachable. Simona is in charge of Guest Relations and I must say that I was really impressed with her and her staff. Very professional and very helpful. The food in the Buffet on the 14th floor was exceptional. The food in the main dining room was a huge disappointment. I returned 3 meals during the cruise, put up with cold or lukewarm soups/entrees on a number of occasions and often the food was completely tasteless. Huge change from the past. The menu needs a complete overhaul. Entertainment was also a disappointment. It started off really badly with 3 Canadian singers (I too am Canadian and was embarrassed) and the productions were the same as last year. The casts were changed, and the singers are not nearly as good as they were last year. The magician was a joke, Savannah Smith shouted her performance. On the other hand Lou Gazzara was first class and a real performer, he was absolutely loved by the audience. In addition, he is a super guy and very friendly. Its always the same re activities on Celebrity - never changes. They need to come up with some new ideas and implement them. Ports of call were outstanding. Morale amongst ship staff seems to have also deteriorated. Two members told me this as well and that Celebrity was making efforts to improve it with staff BBQs etc which is good. I am looking elsewhere now to spend my cruise dollars. Will give Celebrity one more chance to get that A to A+ rating they so much merited in the past... Read Less
2 Helpful Votes
Sail Date: November 2016
Overall, we had an ok cruise. PRO: Our waiters in the main dining room were excellent (Desiderio, Kolkar and Koray). The people at the Martini Bar was also great. Guest relations got a very serviceminded Maddison, who really took ... Read More
Overall, we had an ok cruise. PRO: Our waiters in the main dining room were excellent (Desiderio, Kolkar and Koray). The people at the Martini Bar was also great. Guest relations got a very serviceminded Maddison, who really took action on some of our problems. Good Indian and Oriental food at OceanView. The performance by Jayne Perry and Sonic View was fantastic. So was Jennifer and Luke, what a duo. Not so PRO: Check in went ok, but why shall we stand up for 50 minutes before boarding, not even a chair. (Miami Port) We use to get priority boarding, but not here.... A lot of wrong charges amounts on our account. But my wife is always checking the account. Just wonder if people don't.... We will never use the laundry again. It took 3 days and there were mixup with cloths! I know cooking to many people can be difficult. But the desserts at OceanView at lunch were very poor and not tasty at all. Seems like they have been in the freezer - tasted very much like water..... One of our friends had a bad experience with security when getting bad on the ship in one of the ports. Sunbed Hogs - why cant the ship not do anything about this? Knew it would be a problem...On sea days we saw towels being place on sunbeds at 8-9 AM and not used until 12. Read Less
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 4.0 3.8
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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