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1 Helpful Vote
Sail Date: July 2019
Positive reviews of this ship helped me make the right decision. I was travelling with a disabled mum, so knew this ship would be good for her too. The cabin was 3104 - accessible and was great for mum’s wheelchair and scooter. The ... Read More
Positive reviews of this ship helped me make the right decision. I was travelling with a disabled mum, so knew this ship would be good for her too. The cabin was 3104 - accessible and was great for mum’s wheelchair and scooter. The steward was lovely and kept the cabin clean and tidy for us. The staff are amazing! Annoy do enough to help you. The main areas we enjoyed were the upper deck of the pool - deck 14 - still in the sun, but away from the kids in the pool. The solarium was lovely too, just a shame it’s inside. We spent lots of time in the Passport Bar as this was closest to our cabin, and when entertainment was in the Grand Foyer you could enjoy it. The MDR was lovely, we chose our times and sat upstairs - cannot fault the food or the staff... in fact I preferred the steak in the MDR to to Tuscan Grille. I had a mixology class which was great fun. I also had a lovely facial... but BE WARNED.... I booked the cheapest one - which was still an arm and a leg... and she changed it without telling me, then when she said the bill total it was way more than I had planned. She said the facial I chose wasn’t right for my skin type, but as she didn’t want me about this I refused to pay the extra and she agreed to this.... they do add tip on - even though I had prepaid tips. The casino was great fun as were the quizzes and games shows. And the shows themselves were good - just one duff one out of two weeks. Sue the Cruise Director was great too! We did our own private tours of Rome and Tuscany - £500 for up to six people... better value than the boat excursions. We did the hop on off bus in Barcelona and Marseille. The shuttle cost was steep in one of the ports €20 each, but other shuttles were cheaper. It was great to get mum into the cities! Read Less
1 Helpful Vote
Sail Date: July 2019
I selected this cruise for my annual summer vacation with my two grandchildren (both 6 years old). My grandson has Autism and I was searching for a vacation that would be appropriate for us all. I read that Celebrity Cruise had a Autism ... Read More
I selected this cruise for my annual summer vacation with my two grandchildren (both 6 years old). My grandson has Autism and I was searching for a vacation that would be appropriate for us all. I read that Celebrity Cruise had a Autism friendly program. I was excited to find out the details, so I contacted Celebrity direct and got the details. I was impressed that they were including a much ignored traveler and I booked the cruise the same day. I paid for two cabins and my grandchild were billed at the same rate as an adult. I won’t go into everything that was so “not” friendly about this cruise. But it started at boarding. It continued through the Muster drill and meal times were pathetic. Not only is this ship not Autism friendly. It really isn’t kid friendly. I went to guest relations to try to find a solution to standing in line for 30 minutes or more to feed two hungry six year olds. I was told that I could take my meals back to my stateroom. That wasn’t exactly true. The specialty restaurants will not accommodate you in any way. You have to eat the meal in the restaurant (with the exception of Sushi on Five).So we ended up eating in the buffet or room service for all 7 Days. We were able to order non- hot food from Sushi on Five ( most of their food was hot!) I refused to eat in a fancy restaurant and my grandchildren’s only options were hot dogs, pizza and an occasional hamburger. So we all ate the same foods. This was their vacation and it should have been special for them. We attempt to use their kids club. And after questioning the staff I learned that they have a “general” knowledge of Autism. The staff member complained that the parents with children afflicted Autism expected their children to have one on one supervision. That certainly wasn’t the case for me. I was looking for a safe place that the children could interact with their fellow shipmates. Not feeling comfortable with the staffs lack of training, we passed on that amenity. So to sum it up, I spent over $8,000 to eat hamburgers, pizza and hot dogs mainly in my cabin. But the highlight was the Alaskan scenery. I can best sum up this vacation as upscale camping. Nothing luxurious or special. I wouldn’t have been disappointed had they not misled me about their Autism program. There was no Autism program. This is pure marketing. Read Less
3 Helpful Votes
Sail Date: July 2019
I chose the cruise based on the price I was able to get as a single in a handicap room. As I use a mobility scooter, I was happy that I was able to get off in Grand Cayman as they tender at that port, The entertaiment was so so except for ... Read More
I chose the cruise based on the price I was able to get as a single in a handicap room. As I use a mobility scooter, I was happy that I was able to get off in Grand Cayman as they tender at that port, The entertaiment was so so except for Travis. The food at dinner was nothing special. The food at the Oceanview cafe buffet was good and they had loads of variety. The staff on board was very good. The ship's Captain Kate was a very personable lady.I wish ships would put in stairs in the pools to make it easier for people to get in the pool instead of ladders which are hard to use. Except being charged for using the mini bar which I did not use. They of course did refund it. The meet and mingle was a wash as far as I was concerned. Everyone was in groups when I came in. Read Less
2 Helpful Votes
Sail Date: June 2019
We chose Edge because it looked very different and exciting. Demarcation was seamless we were in board within 10 minutes of arriving at the port. We booked Concierge class for the little extras, but we're very disappointed to find we ... Read More
We chose Edge because it looked very different and exciting. Demarcation was seamless we were in board within 10 minutes of arriving at the port. We booked Concierge class for the little extras, but we're very disappointed to find we had missed the restaurant lunch on arrival as it finishes at 1.30pm. Our cabin 9007 was very roomy and had some really nice touches, it was an adapted cabin and the,self opening door was a real bonus as on other ships the doors can be quite heavy when you are in a wheelchair trying to get in or out and hold the door. edge is lovely and has plenty of space on deck for everyone. The service of course was second to none, especially Nanette our cabin steward. I think the food is quite repetitive and was disappointed with the breakfast menu in the restaurant which never changes. The entertainment in the theatre was good, we have been in Celebrity before and the entertainment was fab several different acts plus shows, but this cruise was just shows by the resident cast. We also chose this cruise for the itinerary and that didn't disappoint. I would recommend Edge but you need money because most of the nice restaurants are extra. Read Less
4 Helpful Votes
Sail Date: June 2019
We absolutely loved this cruise. We thought we would do this cruise for our 50th anniversary but we just couldn’t wait. Embarkation went very smoothly and quickly. The ship was beautiful and never seemed crowded except for the buffet of ... Read More
We absolutely loved this cruise. We thought we would do this cruise for our 50th anniversary but we just couldn’t wait. Embarkation went very smoothly and quickly. The ship was beautiful and never seemed crowded except for the buffet of course. We sailed aqua class and are so glad we did. Our favorite restaurant on the ship was Blu. Such mouthwatering food and so many choices. We ate breakfast there everyday and dinner almost everyday. The service was unbelievable, someone there to take care of every need practically before you needed something. We learned a lot from the different speakers and the entertainment was great. We did all our excursions through the ship, the trolley in Ketchikan was the only thing that was less than stellar. We all enjoyed the lumberjack show although the line to get in was very long. Juneau was the second stop.The whale watch excursion was so exciting, we saw 5 whales one of them was just a baby. The Mendenhall glacier, was a sight to behold. It is sad how much the glaciers are melting. Next part was Skagway, we took the vintage rail to the White Pass Summit. It was great to hear about the gold rush. We learned amazing new things about it. Well, at least it was new to me. Our major disappointment was the helicopter to the glacier and the dogsled excursion, we got all dressed in our warm clothing and boots, went up in the helicopter, saw a smaller glacier on the way up, but we encountered dense fog and had to go back down. It was nothing that was anybody’s fault but it was to be the highlight of our trip. We were refunded in full, so I guess we can look at it as a free helicopter ride. We traveled with our best friends and we loved this cruise. It may be harsh, but I left off one star because the drinks did not measure up to other cruises we have been on. For example the Bloody Mary’s had no celery nothing but the mix and the alcohol. I tried margaritas at two different bars and they were both terrible. All in all the cruise was worth every penny and I would definitely go again! Our room Stewart “Devin” was great! He kept our room stocked and clean throughout our cruise. All of the crew would bend over backwards to help all cruisers. They always were smiling and had kind words for everyone. Read Less
3 Helpful Votes
Sail Date: June 2019
Intro: I have to say so far for us Celebrity has been to date the best cruises my hubby and I have done. I don’t think that any Cruise line has lived up to my expectations 100% of the time, and yes even Celebrity has some faults, but ... Read More
Intro: I have to say so far for us Celebrity has been to date the best cruises my hubby and I have done. I don’t think that any Cruise line has lived up to my expectations 100% of the time, and yes even Celebrity has some faults, but when on board and talking to other avid cruisers, almost all say Celebrity beats any other cruise line they’ve been on. Embarkation: Three ships in port in Vancouver on June 2nd. The drop off area was changed so we had to go underground to do this. This incurred a lot of walking, we had to zig zag, go up then down, then up again, down again. It was the craziest embarkation we’ve done so far. Thank goodness for the porters who took our luggage right away. They can do this as we already printed and attached our boarding luggage tags, which cuts down on waiting in another line. So I definitely recommend doing this ahead of time. If you have a disability and need assistance let someone on staff know and they will help you directly onto the ship. 7/10 rating Sail Away: Live band playing on the upper deck, which I love. Really gets you into vacation mode, however they only played a few songs, packed up and left just as the party was getting started. Usually the band will do an exciting countdown as we sail under the Lion’s Gate Bridge, but this never took place. 7/10 rating Dining: Mast Grill -Lido deck 14, outside. Complimentary This was open on embarkation day, so if you don’t want to fight the lines in the buffet it was a nice, quiet spot to grab a burger & fries or a hot dog. Oceanview Cafe- Lido deck 14, inside. Complimentary This buffet area had an excellent assortment of delicious food. My favorites are the chicken & okra curries. Some of the best I’ve eaten. They featured items daily which is mentioned in your newsletter. I only ate here a couple of times as I’m not a big fan of overly crowded areas and don’t like searching for a place to sit. You can take your food outdoors, however need to go down a floor or flight of stairs if you want to eat on the outside pool deck. Aqua Spa Cafe- Resort deck 12, inside. We loved this little cafe by the indoor pool area which opts for healthier choices or light little dishes of food- complimentary, and smoothies (fee $). I kept on going back for the Chicken Salad. The Asian Noodle Salad with the spicy oriental dressing was delicious. The 1/2 Turkey Bacon Sandwich on pumpernickel bread was also a hit as a light bite. We also enjoyed the soup which you need to order. This cafe is open for breakfast and lunch. MDR-Moonlight Sonata- Promenade deck 4, inside The main dining room is open daily for lunch (and for Concierge guests on embarkation day) but I never had lunch there. This dining room is gorgeous, its white, bright monogrammatic decor gives a feeling of airiness & elegance in this large venue. We only ate here for breakfast one morning. Service felt a little slow and our breakfast was just o.k. Moreno- Entertainment deck 5 We booked this restaurant for our first night as Celebrity offers their specialty restaurants at a discount then, which is an excellent way to enjoy your first evening at sea and away from the crowds especially in the MDR. The dining venue is a bit dark, and if you’re looking for an ocean view you will not find it here. Our $35 discounted fee included an appetizer, main entree & dessert. The Diver Scallop Wellington Style Baked in Puff Pastry appetizer with Black Truffle Emulsion was definitely a favorite for our group of six. We all ordered double and they allowed us to do so. We were off to a good start, however when our friend ordered another scallop dish in lieu of dessert they seemed a little ‘put off’ by it but obliged. Sushi On Five- deck 5 Not much to write about. Ate at this restaurant on the Infinity, it was so good we so couldn’t wait to try it again on the Eclipse. Something didn’t feel right...the ambience was different, service not as attentive, we ordered the same food, but it just wasn’t as delicious as it was on Infinity. Blu- Specialty restaurant for Aqua class guests- Entertainment deck 5. Opened for breakfast & dinner - No reservations We were a little skeptical to book the Aqua class cabin, however for us it ended up being one of the highlights of our cruise & dining, that’s why we didn’t bother to venture much elsewhere. On this cruise the cost wasn’t much more but it was well worth the little extra $$ to book Aqua class. Blu’s food was exceptional for dinner, breakfast was good. There are still the daily feature items you can order from the MDR that’s not listed on Blu’s menu (appetizer: Caesar salad, Escargot, French onion soup, Shrimp cocktail & for dinner: chicken, steak & salmon). Blu has its own kitchen with about five chefs. The conception is to provide healthier meals, so the Calamari will be grilled not fried & sauces are made more like an au jus than thickened with flour. My favorite meal for dinner was the lamb shank, it was fall off the bone delicious served with a curried couscous, some ordered it with potato...I can’t say I’ve had better in any land restaurant. Also the freshly caught halibut in lobster broth, tender and moist, so good. The best desserts by far was the Creme Brûlée & Apple Pie. Don’t even bother with the Cherries Jubilee, it was just plain awful. Overall dining rating 9/10 Drink Package: We at first decided not to purchase the drink package on this cruise as it was costly and when pre-purchasing online each person in a cabin has to purchase the package which would of been about $950 USD for both of us for the seven nights. Since I hardly drink we felt this would not of been worth it for this cruise. Also the drink package option included in the fare price package that was offered worked out to be more expensive than purchasing it separately which seemed a little odd to me. We instead opted to gift ourselves a $450 onboard credit to cover the majority of our alcoholic beverages. You can pre-purchase this online which is a great way to budget your spending and not get hit with such a huge bill after cruising. Once onboard staff are always trying to get you to purchase dining, drink & other packages. We told the waiter trying to sell packages that we didn’t purchase the drink package as we had to buy two and I’m not an avid drinker so it’s not worth it for us. He told us that yes online you have to buy for each adult in the cabin, but when on the ship you only need to buy for one! WHAT?? My husband immediately purchased the package for himself which was well worth it for him. Entertainment: Excellent from the comedy to the shows we enjoyed them all, some a lot more than others. We were lucky enough to see Jeffery Allen performing as Elton John. Incredible! This was by far my absolute favorite and the comedy on board made me laugh so hard my stomach hurt. 9/10 Rating Activities: Lots going on all over the ship from music, dancing, & mini performances by Celebrities onboard dance crew. Some things I wanted to do overlapped others. I really enjoyed the trivia in the observation lounge. Being an Aqua class guest also gave us privileges to use the Persian Gardens for free. The Roman beds (warm tiled beds) were a very relaxing way to spend a few hours in peace and quiet. You also had access to use the sauna and steam room. 10/10 rating Excursions: Didn’t do any booked excursions this trip. Juneau & Ketchikan have stores right off the peer so walking is easy. Go to an onboard seminar for information on the port and receive coupons for shopping and free gifts. If you need help going up the steep, long peer they will assist you. If you like to shop, go to Creek Street while in Ketchikan. It’s a lovely walk over wooden bridges and creeks with cute touristy shops in charming old buildings. Choose to shop or see Mendenhall Glacier while in Juneau or take a tour of the Alaskan Brewery. Shore excursions can be booked with many different tour operators. Just make sure they have a ‘back to ship on time’ guarantee. When booking third party excursions be very aware of the time the ship gets into port. This doesn’t mean you can get off at that time. It can take up to approximately 2 hrs from when a ship docks to when your able to disembark. Not to mention the crowds of other people also trying to disembark, so leave time for this. Service -Blu- Staff that served us here were exceptional! A big thank you to Dan, Maria Hugo & “Z” ( can’t recall his full name). Their personalized service goes beyond words. No matter where they were working on the ship they always spotted us and came over to assist since we were traveling with 2 people with slight disabilities. I was pushing my friend in his wheelchair to the cafeteria for lunch and never had to look for someone to help us carry plates etc., staff appeared from nowhere and insisted to help us each time without me ever asking. Another time our friend got lost in the cafeteria (yes it’s that large) and Maria (waitstaff at Blu) recognized her, helped her with her plate. Searched and found us and brought her over. So far the best service I’ve experienced on a cruise. Are there some areas on board that I felt service was lacking? Absolutely...The Sunset Bar. Two guys, rude to guests and each other. Arguing in front of us, one demanding an apology from the other. Time to get off the ship guys! -Pushing sales- You’re bombarded when you get onboard. They want you to purchase drink, dining & spa packages etc. I get it, sales are important to most business’ small & large, but it’s really overkill. We would just kindly say no thanks. Cruise director- Lauren was amazing...that’s one hard working lady. She was seen everywhere and always seemed to invest time interacting with passengers. On HAL cruise last fall we only saw our cruise director once, I was actually starting to think maybe there’s not even one on board and then there he was standing by the piano, having a drink wondering when the day was going to end. I’m not going to take away from those who went above and beyond in service, so I’m rating Service 10/10 Overall: Celebrity seems to have the right balance with things to do, dining and entertainment. No wonder it appeals to age groups in their late 20’s and up. If your looking for an elegant, upscale cruise that’s not too ostentatious then Celebrity’s for you. We love everything from the size, beauty and cleanliness of the ships, to the quality of food and service we receive. Read Less
4 Helpful Votes
Sail Date: May 2019
Everything from the staff made you feel like you were part of the family. I lost my Father while I was on the cruise and the staff were very kind to me. I had one breakfast in the main dining room and a few lunches while we were in ... Read More
Everything from the staff made you feel like you were part of the family. I lost my Father while I was on the cruise and the staff were very kind to me. I had one breakfast in the main dining room and a few lunches while we were in ports and the food was great. Eating in a suite guest private dining room and Michael's Club were a nice touch for suite guests. At anytime you could ask a crew member for advise and they were happy to answer you. Great comedians and other productions were spectacular. There is a lot of perks for suite guests which is the first time I have been a suite guest and hopefully not the last. The ship was very clean, the cabin was great, dining many options to dine at. I travelled with a friend. This was her first cruise and won't be her last. See Celebrity in 2020. Read Less
7 Helpful Votes
Sail Date: May 2019
Alaska has always been in the back of our minds. This cruise had all the must see ports for us and a great price. We lotteried for an upgrade and got it - Rm 8018. The veranda provided such a fantastic view of Hubbard Glacier and our ... Read More
Alaska has always been in the back of our minds. This cruise had all the must see ports for us and a great price. We lotteried for an upgrade and got it - Rm 8018. The veranda provided such a fantastic view of Hubbard Glacier and our Captain Theo got us close to it, just .6 miles from the calving ice! He happened to walk by our room just after his 360 degree maneuver as I was chatting with a most outstanding steward from GOA, Jose Fernandez who BTW is impeccable at his job and so very personable. I thanked Cptn Theo for this excellent show. He was so pleased that it worked out so well and that the sun came out allowing for crisp photos without zooming. A very nice man and not full of himself happy and grinning ear to ear. Who doesn't love a Captain with an even keel? The activities were also fun and at time were setup for challenging the crew to various games. My wife Laura was ping-pong tourney champ and received the gold (colored) X medal. She beat me and I got Silver. Oh, I must add she bagged 5 of 6 shots in the (cornhole) bean bag toss. One last game mention Giant Scrabble Game played on the floor of the Rendezvous Lounge. Our team of three beat the standing high score by 30%. Good food all around and if you are willing to experiment with some new tastes then you are in for a treat, plus all the standard fare of American comfort food. "I never found any corn tortillas though" said one gentleman at the taco bar. One last find and it was huge!! Bryan James may look like an average kid (30+ yo) but what an amazing talent and stage presence. He took so many requests and knew not just the words to sing but had amazing skill at guitar work that would usually take a band to make enjoyable. You name it and 95% of the songs he did with little effort. He was coaxed to sing a few of his own songs and as a songwriter he touched some hearts and there were some large flows of tears. Man, what talent. Personable and gifted; Bryan really allowed us feel his feelings as he wrote those heartfelt tunes. One more thing, he was always in key and no pitch issues. Kind of ironic as he gained a following that would show up at every set - sometimes 5 a day. We had quite a bonding through this music with the other "groupies". "Our next cruise MUST include Bryan James" was echoed from at least a dozen folk at his last day's performance. 6 STARS entertainment right there on a 5 star ship!! Read Less
7 Helpful Votes
Sail Date: May 2019
I was very impressed with a lot of thing about Celebrity Solstice and very disappointed with other things. The shows were great, especially the Alaska shows. I was a little disappointed in the age of the ship but it wasn't dirty just ... Read More
I was very impressed with a lot of thing about Celebrity Solstice and very disappointed with other things. The shows were great, especially the Alaska shows. I was a little disappointed in the age of the ship but it wasn't dirty just a little aged. The Ocean View Cafe was great if you were of Asian or Indian background or if you love their food. The American fare was poor. The food looked right but it definitely didn't taste right. The sauces for the pasta was runny, the eggs were runny, the hamburgers were burnt, and the selection was almost nonexistent. There were very few waiters/waitresses on the floor so you just had to make do with pushing used dishes out of the way. The main dining room was terrific. The food here was outstanding. Our service was slow (we don't drink) and we spent too much time waiting on our waiters to serve the food and take our dessert order. But the staff was extremely nice. Our cabin steward was the best. He worked very hard every day to make sure that everyone was happy and had everything needed, We just sailed on May 10, 2019, so our experience is fresh, The ship is well suited for couples. Of course, we sailed during the school year. Our excursions were through Viator instead of Celebrity. Other than almost missing our connection in Juneau, we didn't have any trouble finding our tour groups. The bus tour through the Yukon, in Skagway, with our tour guide Mike, was the best. We saw 2 bears, mountain goats, and a young moose. Our tour guide had sharp eyes and he was very entertaining. I believe anyone will enjoy this cruise and we are looking forward to our next one. The departing from the ship was extremely streamlined and it didn't take very long for everyone to be on dry land. The Celebrity excursions were the easiest to find since they were the first ones you came upon when docking. There were always other ship at port when were got to port so we were usually the farthest from the city. The other ships had mostly already unloaded their passengers when we first were let off the ship. Getting back on was a breeze. I brought two lanyards to hold our sea passes and we just had to show them when we boarded. Having the sea passes on the lanyards worked well for dining as well. We just showed them to the waiters and they used them to bring our sodas. The ship had a lot of things going on so you weren't bored at any time. We had to make time to go swimming and look around the ship. It was a wonderful experience and we had a great time (other than the fact that we brought our colds with us from home, but we found that the ships liquor store had things that you would normally buy in a pharmacy. Nail polish remover, cold meds, etc.) I recommend this ship and the experience to anyone wanting to discover Alaska! I no I don't have a reference point to compare this sailing to but I really enjoyed the experience. The captain came on loud speaker (outside the ship) he was Greek and a little hard to understand but he continued with the same message in a different way a few times so we were able to understand his message. Read Less
2 Helpful Votes
Sail Date: May 2019
We chose this cruise for 2 reasons. Firstly, the ports (apart from Dublin) were all new destinations for us. Secondly, we had cruised on the silhouette before and new that it was a very good experience. Because my wife is in a ... Read More
We chose this cruise for 2 reasons. Firstly, the ports (apart from Dublin) were all new destinations for us. Secondly, we had cruised on the silhouette before and new that it was a very good experience. Because my wife is in a wheelchair, we had booked an ocean-view accessible cabin which was spacious and the door opened automatically when the card was swiped meaning my wife could come and go independently. The food in the Main Dining Room was excellent - the waiters, Brian & Jordan were brilliant and the sommelier Arnold always kept our glasses full with a smile & a joke. The entertainment was superb - full marks to the cruise director, the amazing Sue Denning. After every excursion ashore, she was always there to welcome us back on board. We missed Gurnesey because the waves were too big to tender, but that was the only port we missed. Read Less
1 Helpful Vote
Sail Date: May 2019
I choose this ship because of the Itinerary. 3 days in Bermuda. The ship has been completely refurbished and not too big and easy to get around. And there were not many children. Food was fabulous. Tried all restaurants and my ... Read More
I choose this ship because of the Itinerary. 3 days in Bermuda. The ship has been completely refurbished and not too big and easy to get around. And there were not many children. Food was fabulous. Tried all restaurants and my favorite is the Tuscan. I would highly recommend this for couples, singles and groups. I would not recommend this cruise for children. There is a children's club but not much else to do for them. Being in a suite level was really nice. You have your own suite restaurant, Retreat Lounge and Retreat Deck. We used these areas a lot. Service was great and staff were mostly very friendly. Our favorites are: Alexandra in the Retreat Lounge. Also David and Boom Boom in the Martini Bar. Rhiannon our Retreat Concierge. Carlos, our Butler. Silas, the bartender in the Retreat Lounge. It was a pleasant experience and I would highly recommend this ship for Bermuda. Read Less
4 Helpful Votes
Sail Date: May 2019
This was our return to the beautiful Silhouette since it’s maiden voyage out of Hamburg many years ago. We decided to try out an accessible Sky Suite and we loved the benefits this brought such as Michaels Club and the exclusive ... Read More
This was our return to the beautiful Silhouette since it’s maiden voyage out of Hamburg many years ago. We decided to try out an accessible Sky Suite and we loved the benefits this brought such as Michaels Club and the exclusive restaurant Luminae for suite guests. The service and food in Luminae was fantastic and offered a personalised dining experience. Kurt and his colleagues were amazing and the best service I have had on a cruise ship. The free alcoholic drinks including champagne and cocktails all day in Michaels club added a lovely touch. We were very disappointed by the ocean view cafe as we decided to try this one morning and once for lunch. The buffet restaurant was over crowded making it very difficult to find a seat and you had to fight your way through to grab your food. The quality of most of the food was mostly enjoyable however the rice pudding was cold and way too sweet. The buffet was not up to standard as we had previously come across with Celebrity and the buffet on Royal was much better. Thumbs down on this sailing. The accessible suite was comfortable but the layout wasn’t the best but this was to accommodate wheelchair users. The sofa and TV were located in a very awkward place so you couldn’t watch TV whilst you were sat on the sofa. The accessible bathroom was a very good size although the lack of drainage in the shower meant that water would flow all over the bathroom area making it a paddling pool. On the morning we were at sea the rocking of the ship had made the water escape into the suite soaking the carpet. There was a lack of power sockets near to the beds so charging your mobile had to be done near to the TV unit. A larger TV would have been nice as the only place to watch it was from the bed. Another big disappointment on this sailing was the lack of free loungers in the solarium as this was extremely busy on both occasions we visited it. The cold weather also meant that more passengers tried to utilise this space including certain passengers who treated it like a booze up cruise where they were drinking bottles of beer in the hot tubs. No celebrity solarium attendant challenged them and they were left to their own devices. They certainly didn’t respect other passengers and their behaviour was more I had come to expect on a P&O cruise. The clientele on this sailing wasn’t what we usually find on a Celebrity cruise and Amsterdam was most likely the reason. Another thumbs down on this sailing. The solarium needs to be better supervised and necessary action taken. The size of the solarium also now feels limited compared to Royals Anthems of the Seas which has over twice the size of what is being offered on Celebrity. For once I felt that there was a lack of space and the ship felt over crowded. Not something I’ve experienced with Celebrity on previous sailings. Overall a nice trip but we have had much better sailings with Royal so this will be our first preference from now on. Read Less
1 Helpful Vote
Sail Date: April 2019
We wanted to end up in Dublin as one of us has a relative there and wanted to visited . We had not seen them in about 9 years. The cruise itself was excellent. Progressive Trivia was a big draw. We finished in the middle of the pack ... Read More
We wanted to end up in Dublin as one of us has a relative there and wanted to visited . We had not seen them in about 9 years. The cruise itself was excellent. Progressive Trivia was a big draw. We finished in the middle of the pack but made some good, new friends. George Latrou was the captain and Simon Akinwolere was the cruise director. Both were excellent as was the entertainment and the amount of acivities. The staff service was particularly excellent. We started with early dining but found it too early plus we didn't like the location of our table. We switched to Anytime dining and found it to be a great decision. Our waiters were fighting over us to wait on us. The orgnization of the crew staffing Anytime Dining was impressive. They communicated with the Matre'd as to when used tables were reset and available for new diners. Very impressive and a great plus for us. Read Less
47 Helpful Votes
Sail Date: April 2019
I took this cruise because I bought the hype and video while on another Celebrity cruise. This was going to be a whole new way to cruise. A new angle on the cruising experience. The Magic Carpet, Infinite Verand, computer design, state of ... Read More
I took this cruise because I bought the hype and video while on another Celebrity cruise. This was going to be a whole new way to cruise. A new angle on the cruising experience. The Magic Carpet, Infinite Verand, computer design, state of the art. Wow. What I found is that the ship is an Ikea budget design with delusions of grandeur. Upscale pricey shops, ridiculously overpriced dining venues, And even more (but more that is not good).... Here are my thoughts while they are still fresh in my mind. I got off the Edge this morning. In over 35 cruises and many happy ones with Celebrity, this was easily the worst cruise of my life. To put this into perspective, I have never written a negative review in 20 years of cruising. So what is so terrible about the Edge? 1. There is no access to the front of the ship for passengers under Suite class. Want to see where you are going? Anticipate that next port? Dream a little? Suite class right this way, here's your private pool, hot tub and bar, careful getting on the deck lounger. You are not Suite class? Oh, be glad that we allow second class passengers to look out the side or stern. Who do you think you are? 2. The ship looks like it was designed from stem to stern by Ikea. Plain to the point of starkness. A passenger I spoke to described it as Motel 6 at sea. That's not fair. I like Motel 6. 3. Elite passengers get free drinks from 5 to 7. That is unless you pay $100 extra for a Private dining experience, then your drinks are 18 dollars each at the table, or you can bus your own table from a bar on another floor. So you are telling me I get free food, drinks, and waiters in the buffet but if I pay $100 extra for a couples dinner I have to bus my own drinks to the table? Yes, you got it. 4. Buffet food is good. Rest of dining experiences are slow service and mediocre food. Do not think you will eat and go to the show. You will not have time for dessert unless you miss the show. 5. Speaking of shows, if you enjoy second rate lounge singers and tribute bands this is the cruise for you. The one show that took advantage of the wonderful holographic experience available in the state of the art theater was acted like an 8th-grade drama club production. It was horrid. Ditto for the Eden big show. 6. Furniture across the ship was designed with 3D glasses and no concern for ergonomics. There is barely a place anyone can find to sit comfortably. 7. Big Screen movies are behind lamp posts from the seats so you have to peer around the poles to watch them. Curiously most of the seats face away from the screen anyway. Smokestacks are too close to the deck of the ship so you will often find yourself breathing diesel fumes while you try to watch the film. 8. There are signs on the ship with white letters on a white background. Can you read white on white? I can't. 9. We were on 3rd floor, behind the Secret Door. What ship has a secret door for staterooms? It's a secret door that is manual. If you are older or in a wheelchair you will not be able to open it due to the doors spring pressure, even after you find it. 10. The ship apparently was designed by committee. Areas are chopped together with no sense of flow or logic. I was recently on Symphony of the Seas. In a couple days I had most of the venues down. After a week on Edge I was still clueless. So there are ten reasons why Edge is NOT a GOOD VALUE. I could give more but you get the idea. EDGE is a four letter word in my book. Avoid it if you can. If you are booked already, eat in the buffet, and hideout in the solarium. Read Less
1 Helpful Vote
Sail Date: April 2019
We enjoyed everything about this cruise. The staff were amazing, ports were fun and the ship was beautiful. We had wonderful weather and we found all the ports very easy to navigate. We opted to do beach trips on our own and even ... Read More
We enjoyed everything about this cruise. The staff were amazing, ports were fun and the ship was beautiful. We had wonderful weather and we found all the ports very easy to navigate. We opted to do beach trips on our own and even though our son is in a wheelchair we found the taxis in each destination very easy to use. Our accessible cabin was very roomy and our stateroom attendant Nike was so efficient and accommodating. He made lots of fun towel animals for our son and left us beach towels each night on port days which was so helpful. The food on the ship was superb - for the entire cruise we chose to have a meal in the main dining room Opus and then the next night we would go to a speciality dining restaurant. In Opus our waiters Agus and Charles were fabulous, so quick, kind and smiley. All the speciality restaurants were great too - Qsine was a lot of fun, food in Tuscan was very good and Murano was up to scratch too but our favourite was the lawn club (thank you Goran). Ocean view was always clean with lots of choice. Buddi at breakfast time was such a delight and so kind to our son. We found the classic drinks package more than adequate and there wasn’t any problem getting a drink around the pool in the afternoon. We participated in some of the family activities hosted by the kids club and my son really enjoyed them. Patti and her team were so lovely and friendly. Noah loved meeting the Easter bunny at the Easter carnival and water games were a lot of fun, Entertainment was geared more to the adults than the children but we loved the production shows - Elysium was just amazing! We also had a lot of fun going to game shows hosted by Stephen (great tache) and Peter and we enjoyed listening to live music around the pool. My son really enjoyed the silent disco which was a new experience for me too! The staff in the shops were lovely. The ladies in Tiffany & Co were very helpful and Sergio in the art gallery was so sweet. The only negatives I can think of is that they could have done with cranking the air con up in the gym and we had problems initially with getting the Californian Chardonnay in Opus on our first night but other than that it was perfect. We met lots of lovely, kind people on the ship and we would love to go on another celebrity cruise in the future. Read Less
13 Helpful Votes
Sail Date: March 2019
Hi everybody. My name's Alex and to be honest, this is a first for me. I've never reviewed so much as a toaster before - let alone a 2 week cruise - so you may have to bear with me a little... Before I start, a little ... Read More
Hi everybody. My name's Alex and to be honest, this is a first for me. I've never reviewed so much as a toaster before - let alone a 2 week cruise - so you may have to bear with me a little... Before I start, a little background info. Several years ago I was diagnosed with Progressive Multiple Sclerosis. Although I still look perfectly healthy my mobility is - to my endless annoyance - getting steadily worse year by year. I knew that with regard to disabled access visiting the Far East (especially China) was rapidly turning into a case of now or never. My parents have been cruising for many years but recently my mother had both hips replaced and didn't want to fly long haul any more. My father, however, still wanted to go on holiday... So with the backing of my wonderful wife and 3 young children it was decided that me and dad would do the cruise. (This, of course, was with the understanding that I would bring back many, many presents) We booked the cruise directly with Celebrity instead of going through a Travel Agent. It was very straightforward to do through their website although if you're disabled you have to discuss it with them over the phone if you want an accessible cabin or suite. Luckily for us there was an Offer at the time of booking for both of us to have the Classic Drinks Package and free shipboard Wi-Fi included in the price. We then booked the flights separately using Travelup.co.uk as they happened to have the best deal on flights. To get a head start on the jetlag (and also see more of Shanghai) we flew out of Heathrow on 28th March giving us a day and a half to see the sights while staying at the Radisson Blu New World as recommended by Celebrity. The hotel kindly booked us a taxi to Baoshan Cruise Terminal to meet the ship. I have no idea if it was a good price or not but we were charged 200rmb for the 45 minute drive which seemed quite reasonable. Embarkation at the cruise terminal was very swift and from arriving at the Terminal to being in our Cabin took less than 30 minutes. I should point out that the only perk (if you can call it that) of being disabled is that you do tend to be able to 'jump the queue' for things like cruise embarkations and airport security. Trust me, I take no pleasure in it and would rather queue and have my health any day of the week. My first impression of the cabin was that it was very well planned and laid out and amazingly quiet considering it was bang amidships and literally back to back with the elevator. We quickly unpacked and then set off to explore the ship. I've only ever been on one other cruise ship which was P & O's Adonia - a much smaller ship with only 500 passengers so Millennium was a ship on a whole different scale. I really should have had a plan on exploring the ship but instead settled on random wandering (probably sub-consciously looking for the nearest open bar). I'd seen pictures of Millennium before the refit but none since and I have to say I was extremely impressed by the quality of the furnishings and decor throughout what is, in reality, a 20 year old ship. The only advice I would give with regard to moving around the ship, however, is to use the staircases whenever possible. If you use the elevator each time you want to change decks, you will be spending half the cruise waiting for one - they are always very, very busy and don't always stop on the deck you wanted! In giving a review of the individual venues on the ship I can only comment on where I visited. For some unknown reason I never ventured up to Decks 11 and 12 except a brief visit to the Cosmos Lounge (which does have excellent views over the bow). Deck 10 has the swimming pool and Jacuzzis which were very sparingly used due to the weather. I also found that Deck 10 just forward of the midship staircase has the strongest Wi-Fi signal on the ship (and is a nice quiet area) if you're looking to skype or Facetime those back home. Deck 10 is also home to the Oceanview Cafe which wraps around nearly the entire rear half of the ship. There are many pros and cons to the OV cafe. At breakfast time on Port days and for most of the day on Sea days it can be a very busy place indeed. However, for lunch during Port days and for late night snacking it really is a very nice space and has a huge amount of choice including the usual Carvery, Indian, Pizza, Pasta & Salad stations etc. There is also permanent tea, coffee and juice on tap plus when it's quiet there are always staff waiting to take your bar order if you fancy a nice glass of something cold with your lunch. Decks 9, 8, 7, 6, 3 & 2 are all largely guest accommodation and it is here that the Cruise Critic forums are worth a mention. I found out (as a cruising novice) that there is a 'Roll Call' forum for each individual cruise on the Cruise Critic website - you get to chat with the people you will be cruising with, exchange tips and even make plans for shared excursions. It's pretty obvious who the Old Hands are and they really do have some very useful advice (my favourite - being a fireproof ship the walls are made of metal. Use fridge magnets to stick up the daily activities programs!) I felt the important thing was that even before we boarded I already knew a whole crowd of interesting people from all over the world that I wouldn't have met otherwise and it was amazing putting faces to the people I had been chatting to for many months (You know who you are!) Also, if there are over 50 people on the cruise 'Roll Call' then Celebrity arranges a Meet and Greet for all concerned on the first sea day. After that as a group we also had a 'Slot Pull' where several dozen of us all crowded into the casino to try our luck (the ship broke down just before we started - perhaps we should have taken it as a sign as we didn't win a bean...) Also arranged through the Roll Call was the 'Cabin Crawl'. This was not the noisy and boozy affair I had envisaged originally but involves having one of the Roll Call members from each grade of cabin or suite allow their fellow cruisers to have a good nose around their home at sea. Obviously this is not to everybody’s taste but I found it a brilliant way to get to know my fellow cruisers a little better and have a look at all the different types of accommodation (The top grade suites are just amazing) My cabin seemed a lot smaller with a dozen people in it all chatting away at the same time! Decks 5 & 4 are where most of the activities and socialising goes on. It’s worth mentioning that there is a Celebrity app available for smartphones. It gives all the details of what’s going on and where while on-board and you can set reminders for shows and activities and even use your phone as your room key if the Wi-Fi and Bluetooth are activated. It took a couple of days to remember what was on which deck and I ended up in the Art gallery several times when I'd meant to be in the Casino. Furthest forward is the Theatre. This is a huge space that covers both decks and is really well decorated with very comfortable seating and small fixed drinks tables. It has very good sound and lighting for the shows, talks and films (more on the entertainment later). There is also (non-disabled) access to the helipad from the Deck 5 level for those lucky enough to get invited to view the ship docking from the bow. The only small criticisms I have of the Theatre are that to enter it without going outside you have to either walk through the Art Gallery & shops on Deck 5 or through the Casino on Deck 4 as both are the entire width of the ship and the Casino can end up as a bottleneck before and after any performance. The only other annoyance was that during any films, talks, shows etc. the overhead spotlights were left on which caused a very bright reflection from the drinks tables if you were sitting in the Deck 4 level of the Theatre. Like I said - very minor niggles for a very impressive venue. Moving back from the Theatre on Deck 5 are the shops. These are the usual mix of high-end clothing, watches and fragrances. I assume somebody must be buying these things otherwise the shops wouldn't be there but they always seemed to be deserted. Back from the shops is the Art Gallery. The artworks are changed daily and there is usually a varied mix on show. There is also a huge touchscreen where you can browse all of the artwork on board. Aft of the Art Gallery is the 'Grand Foyer' and central staircase that descends from Deck 5 down to Guest Relations on Deck 3. It's very impressive and creates a very bright and open space right in the heart of the ship. On either side of the staircase on Deck 5 are the Gelateria on the port side and the very popular Cafe al Bacio on the starboard side. The cafe serves a huge variety of coffees, liquors and wines and has, without a doubt, the most comfortable seating on the entire ship in the shape of several huge wing-backed chairs. Many times I walked past and saw my fellow cruisers snoring away! The only gripe I have with the Grand Foyer area is that at night quite often there was a DJ playing music from the Deck 5 balcony over the stairs. This was often loud enough to make conversation difficult and saw people deserting the area in droves. Back past the cafe is Cellar Masters. During the day this is the place to go for Wine tastings (which occur almost daily but at a price). It's got a sort of cosy wine-bar feel at night and usually has live music in the evening - normally a duo or trio so nothing overwhelming. The bar usually opens around 5pm and was always staffed by the ever cheerful Arie who is one of those amazing people who has the capacity to remember everybody’s name. Unless using the Aft staircase or elevators you have to walk through here to enter the Metropolitan dining room. A quick tip - If you’re eating in the MDR then fixed-time diners are seated on Deck 5 and anytime eating is Deck 4. I went for the anytime to stay flexible and never had to queue. Also if it’s just the 2 of you then you can ask for the extremely comfy 'Dalek' chairs right against the big back windows. Moving down to Deck 4 and back from the Theatre is the Casino. As I've said before, the Casino spans the entire width of the ship (presumably to catch passing traffic) and has the feel of a mini Caesars Place or Monte Carlo casino in Las Vegas. It's a very comfortable place with a large bar and TV screens showing either news or sports. It was never overly busy or crowded and the few times I visited I pretty much had the pick of whichever opportunity to lose my money I wanted. There were 2 nights during the cruise that each passenger was given a $5 free play on the slot machines (always nice to gamble with somebody else’s money) and somehow I managed to walk away $18 up at the end of the cruise! Again only a single gripe with the Casino and that is that the bar service was for some reason much slower than the rest of the ship. Aft of the Casino is the middle level of the Grand Foyer. On the port side is a large amount of comfy seating and on the opposite side of the Staircase is the very popular Martini Bar. With its frozen bar-top and bar staff who juggle bottles and perform all sorts of drink pouring-related tricks it's often very difficult to get a seat from early evening onwards. Just for sheer entertainment value it's worth hanging out here for a while if waiting for dinner or a show. Past the Martini Bar and aft of the midship staircase is the Rendezvous Lounge. Also the full width of the ship, this space is, as the name suggests, a great place for meeting up for pre-dinner drinks in the evening as there is a very large bar and a huge amount of comfy seating with waiters constantly circulating with drink requests. More importantly during the day this is the place to go for daily Board games, Trivia quizzes and various presentations. It really is a very pleasant, bright and airy place to meet and socialize. Aft of the Lounge on the starboard side of the ship is the Anytime diners entrance to the MDR where the staff welcome you and hand you off to a waiter who will escort you to your table. Each table has a Waiter, Assistant waiter and a Sommelier who is responsible for a small group of tables. We were always seated in the same area and so usually had the same staff each night which was a real pleasure as they seemed genuinely enthusiastic in their jobs (especially the sommeliers Manuel and Jelena who always made us feel so welcome after a long day exploring ashore). I've seen the pre-refit pictures of the MDR and I have to say it now looks so much lighter, fresher and more modern. Deck 3 has its public spaces around the base of the central staircase and includes Guest relations, Destination concierge and Shore Excursion booking. It's also usually where the gangplank ashore is located. Guest relations always seemed to have a queue regardless of the time of day or night but the staff were always tirelessly helpful and cheerful. Many thanks here to Caesar. In Beijing one of the straps on my rucksack snapped so when back on board I went down to Guest relations with a rather odd request and asked Caesar if it would be possible to source a couple of cable ties for a temporary repair. Within 5 minutes the ships electrician appeared with a whole selection - very impressive service! My review of the food is rather short - we simply found the food in the MDR to be of such high quality and choice that we didn't visit any of the speciality restaurants on board. When the MDR was open at lunchtime we ate there. If closed we used the Oceanview Cafe. As I've already mentioned, the food in the OV cafe was hugely varied and of very good quality. The food in the MDR however, was on another level. There was a 'core' menu of 4 starters (Caesar salad, shrimp cocktail, French onion soup & Escargot) and 3 mains (salmon, chicken breast & sirloin steak) that were always available. The rest of the menu - 7 starters & 6 mains - varied on a daily basis. I can honestly say that every single meal was a pleasure and I was consistently impressed throughout the cruise by quality and variety of the food. The portions were on the small side of what I was expecting but this is in no way a criticism as it meant that there was always room for one of the many choices of desserts. Again, a rather short review for Shore excursions. Looking at the excursions on offer from Celebrity, it seemed that they didn't actually offer much for rather a lot of money. We therefore decided to risk doing our own thing at each port of call and didn't book a single excursion through Celebrity. The only time we made use of them was a free - but very poorly advertised - shuttle bus from the Port of Incheon into town and the same in Yokohama. It was the Immigration processes for each Country that the cruise failed miserably on. Obviously it was in no way Celebrity's fault as they have no authority over the immigration process. Going ashore once primary face-to-face immigration procedures were completed was fine - you could literally just walk straight off the ship. However, initial arrival in each country seemed to take an inordinately long time. For example the ship docked in Kobe, Japan at 9:00am but we didn't actually walk out of the Cruise terminal until 11:45am by which time our plans for travelling to Kyoto for the day were totally ruined. The only area where I felt that Celebrity themselves were very much below par was the on-board entertainment and presentations. The opening item I saw was the first in a series of talks about Buddhism. The advertising for it sounded very interesting and I was looking forward to attending. However, within 10 minutes of the start of the presentation I, and several others in the audience were fast asleep! The poor presenter had one of those voices that is so quiet and monotonous that you can't help but nod off. I kicked myself afterwards for not recording it to play to my children when they won't go to sleep at bedtime... Suffice to say, the following presentations in the series were very sparsely attended. The evening productions in the Theatre unfortunately appeared to be extremely amateurish with some of the singing little better than a karaoke night down the local pub. Very often I'd leave after a few excruciating minutes along with a fair number of others. As mentioned before, the DJ in the Grand Foyer was way too loud and fortunately only appeared near the beginning of the cruise. Perhaps Celebrity took note of the mass exodus? The same unfortunately goes for the rest of the singers and musicians spread around the rest of the ship - Celebrity seems to have very much gone for the Quantity over Quality approach and I think they have badly let themselves down with this approach. Only one act actually impressed me (sorry, can't remember their name but it was a couple of chaps doing a silent comedy routine) and they only came on-board for a single performance. The entertainers on-board weren't actually terribly bad, but neither were they any good and certainly didn't make me want to sit and listen to them. And so to briefly sum up - the ship was absolutely fantastic, the food, crew & facilities were top notch and above all the company of my fellow cruisers was a total pleasure. If you're not too fussy about quality on-board entertainment and organized excursions then I can absolutely recommend Celebrity and I will certainly be cruising with them again at the earliest opportunity. Read Less
3 Helpful Votes
Sail Date: March 2019
We had sailed on Summit before, been to the ports before, but the chance to sail on an UPDATED Summit at an amazing price was too good to be true. The ship looked amazing. They kept the best parts and added many more. Our room was ... Read More
We had sailed on Summit before, been to the ports before, but the chance to sail on an UPDATED Summit at an amazing price was too good to be true. The ship looked amazing. They kept the best parts and added many more. Our room was light and airy. At first I thought our handicap accessible was smaller, but once in it, the area was comfortable with more than adequate storage. The main dining room was heavenly. We were a large group, close to 20, and all agreed the changes brought new life into the ship. The one thing that always was fantastic when traveling on the Summit was the staff. Thank goodness that is one item that did not change. Oh, did I mention food? Outstanding! A group of us had dinner in Qsine. Oh, we joked about the very small portions, but yet we all joked about how full we were by the end. Thanks to our excellent waiter Solomon, our choices were just right and satisfied all 8 of our varied tastes. My one complaint- cruise was WAY TOO SHORT. But it did leave us with a desire to come back again soon for a longer trip. Read Less
1 Helpful Vote
Sail Date: March 2019
We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our ... Read More
We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our concierge class cabin 1210, was excellent, with very comfortable bed and plenty of storage space for clothes, cases and other items. The balcony was excellent, with very comfortable loungers with foot stools. The ship itself (Reflection) is in excellent condition, very well maintained to high standards, it is clean, bright and safe. The crew, were all excellent, friendly, attentive and professional, our cabin steward, was amazing and took care of everything we wished for. Entertainment was very good, albeit 'toned' down somewhat, in particular the comedians, for a family audience. We were impressed with the overall ambience of the ship, with pretty much everyone onboard, being super friendly, polite and considerate of everybody around them. No louts, loudmouths or intimidating groups - which we were very pleased about. We went on a number of excursions, including Snorkel and Kayak, Mount Gay rum tour (I am a big fan and it was great), beach tours and plenty more. All was well organised, safe and stress free. All in all, this was a fantastic first cruise experience, which I can highly recommend to anyone who is not so sure it is for them. Read Less
3 Helpful Votes
Sail Date: March 2019
Well it has been a couple of weeks and I am finally finding time to sit down and write a review of our March 15, Silhouette 9-night Southern Caribbean cruise. I will hold no punches, but unfortunately (or fortunately) there are few ... Read More
Well it has been a couple of weeks and I am finally finding time to sit down and write a review of our March 15, Silhouette 9-night Southern Caribbean cruise. I will hold no punches, but unfortunately (or fortunately) there are few punches to hold. Day 1. Our cruise started, as always, with embarkment. The Silly was docked at the new Terminal 25. My thoughts where we were finally going to be able to test out if this terminal was all cracked up to its hype. Well, yes it did. Since we were in the suites, we had a separate entrance. From the time we took a foot into the terminal until the time we stepped into Michaels Club was maybe 10 minutes. The reason it was so long is that I stopped in the restroom right before the group of waiting passengers were escorted on board. DH and I had to wait for the next group to be escorted by my new bestie, Venessa, the Michaels club concierge. I swear, on embarkment and disembarkment days she must put in at least 50,000 steps and always with a smile on her face. For people not in suites, I heard similar stories from the other passengers. There were few lines and getting on board was a breeze. Once we hit Michael’s club, we were greeted by staff, crew and some officers. I’m sure part of the reason we have so many faces is that, they think, us suite people will be willing to open our purse strings quicker than some others. And of course, one of the first persons to greet us was from Canyon Spa. Although this can seem like a sales pitch as she offered to give me a shoulder massage, I knew what I wanted. DH LOVES the Persian Garden. Since they only sell a few full passes outside of the Aqua class, this gave me the chance to snag the passes so DH could be happy. Soon it was off to Laminae for lunch. (hint: One dish I enjoy is Chicken and Waffles. I found out the only time this is served is embarkment day.) Then to our rooms to drop off our bags, meet our room attendant (Su) and our butler (Suren). At this time, I explained to Suren that we were going to have a little get together (30 to 40 people) at the end of our cabin crawl. Could he put out a little spread? Since we and a couple of our friends had brought wine on board for this, we shouldn’t need more than one bottle of wine. Then it is off to the muster drill. These drills are getting less and less painful. When we first started cruising, I remember standing outside next to the lifeboats as the crew yelled over the crowd hoping everyone could hear. Now, if you arrive early enough, you can find some nice seating, strike up a conversation with your new found friends and wait for the short video of dubious entertainment quality. I actually think it is a little hokey, but it is humorous and does get the points across. After the drill, we are off to our tradition of meeting up with our newest best friends we have yet to meet, the Cruise Critic gang. Our meeting spot, the Sunset Bar, is configured different than Reflection, which has the bar set in a circle. I really like the Silhouette’s (and other S-class) configuration. I think it is more conducive to sitting around with your new friends. As we entered our cabin, after the muster drill, our cabin phone was ringing. It turns out that because of some issue with the registration, they didn’t have us as being on-board. the customer server asked us if we made it to the ship. I so wanted to say “no, I’m still at the pier waving at you.” After dinner, it was off to the show, a comedian, Daran Howard. But first, the captain and his officers were introduced. Unlike other ships we have been on, the officers were always visible and interacting with the guests. Our ritual at the end of the evening was to stop at Michaels Club for a night cap. Albert was always there with a smile on his face and quick service. For the first couple of days, he took our order and promptly returned with drinks in hand. Well, we are very predictable. After a couple days, we sat down and the drinks would magically appear at our table. How he was able to remember all of his clients and what they prefer is amazing. Day 2 Now our first full sea day and the cabin crawl. We were to have the cabin crawl right after the meet and greet. Since we were the final cabin, I wanted to make sure that everything was in place. But, as we checked in before going to Cellar Master, the room was not made up and Suren, our butler was not around. I just hoped they would finish before I brought by the gang of cruise critics. For the Meet and Greet, the Cruise Critic get together, I was impressed that so many of the officers came to say Hello. I do wish they had something a little more than coffee, but the captain did welcome us and stated that our opinion does matter and we should not hesitate to search out an officer if we have concerns. Now, the portion of the cruise I was anxious to get done, the Cabin Crawl. I enjoy the fun, but I am always so sure that something is going to go horribly wrong. It is so nice to see the different types of cabins. I was impressed with the Inside Cabin. I had this idea it would be dark and dingy and crowded. It was amazingly spacious. We had a good selection of cabins and each was well appointed. But now was time for my cabin. This is where the rubber meets the road. There was to be 30+ people, hanging around, at least momentarily, in my cabin and I was not able to check what was setup before I got there. Well, Suren and Su had done their best work. The cabin looked spotless and somehow, everyone was able to fit. People were everywhere, but that is what it is all about. And Suren was stopping in every once in a while to make sure we didn’t need anything else. As we were leaving, Su was rushing in to clean up and put the cabin back in order. I thought to myself, THIS IS THE WAY TO THROW A PARTY. We decided to book an alcove for the day. Since I hate chair hogs, this seemed to be a perfect solution and since there were two other couples we were hanging around with, this gave us enough room to comfortably sit and talk and a beautiful view of the ocean and grass and enjoy sipping sparkling wine. OK. Complaint time. First, the sparkling wine was average. I think it would be nice if they offered an upcharge for a better bottle of wine. Also, since it was so windy, stemless wine glasses please. The entertainment was All McCartney Live, a Paul McCartney cover band. Since I grew up on the Beatles, I thoroughly enjoyed it. But more than that, I was talking to a huge McCartney fan, who praised the band up and down. There is something special about evening chic night, even if you are not a huge fan. It seems everything is a little more elegant, people are in a more upbeat mood and officers are all around. (I love seeing men in uniforms.) Day 3 Our first port of call was tendering at Grand Cayman. I had booked a handicap accessible excursion purposely because it was a tender, I thought that the guides would help us to the pier. That was not the case. We were to meet on the pier. But, it really was not an issue getting on the tenders. And I wonder, if the reason we met on the pier was to not have all these wheelchairs descending on the tenders all at once. By the time we headed to shore, the water was rather choppy. Getting in the boat was a little tricky, but the crew managed it well. In the true nature of Celebrity, they quickly reacted and moved the tenders to the starboard side to help minimize the waves hitting the boats. Our tour guide was professional and very adapt at handling all the mobility issues, never skipping a beat. Seeing so many turtles in so stages of life is fun and interesting. Kids really enjoy getting into the water with the turtles. Hell has such interesting rock formations. The best part is being able to send a postcard from Hell. Some great lines could be “since you didn’t join us our vacation went to Hell.” Some bad ideas are sending a postcard to your boss with “Which you were here.” We were back in time to enjoy a Mast Grill hamburger and just enjoy the beautiful weather. The Mast Grill does a great burger and fries. Day 4 Next comes another sea day. I woke up early and decided that I wasn’t going to waste the day. So, I pulled on my swimsuit headed down to the Spa Pool, found the perfect lounger before the chair hogs and laid down and fell asleep. Hours later, when the rest of my lazy group got up, they woke me up by texting me to meet them at Café Bacio. And now the most disappointing part of our cruise. Tracy, from the Cruise Critic group, had offered to head the Cruise Critic slot pull. She did an amazing job of organizing the group, working with the casino to find a good time. But the casino did not do their part. They were supposed to give us a winning machine. Instead, we pretty much broke even. Even though we had a great time cheering each other on and just enjoying the new found friends, couldn’t Celebrity have found a slot machine worthy of our group. LOL. We were thrilled when we heard that the entertainment tonight was Jesse Hamilton Jr. We had seen him on other cruises and greatly enjoyed him. He has great vocal range and a true entertainer. He has starred The Lion King as Simba. Day 5 And now another perfect day, Aruba. Since this is about Celebrity, I will not go overboard about our excursion with Aruba Trikes, but if you want to do something a little different than the beach, what could be more fun than riding a Motor Trike around this beautiful island. Since we were not leaving the island until midnight, we decided to take a break from restaurants on board and trying out Barefoot, a very well-reviewed restaurant in town. It was nice to have to true Caribbean restaurant experience. Day 6 Curacao was another amazing island. We decided that we would just relax, find a nice pub to have lunch and do some shopping. We found a cute restaurant, Iguana Café, next to Queen Emma Bridge. It is so charming to watch the pontoon bridge open and close. Now, the reason I love traveling with my DH. Our friends were shopping for jewelry at Diamond International. She found a necklace, but didn’t want to spend that much. I had just asked to look at a necklace I thought was pretty, with no intention of buying it, just biding my time while she looked. Next thing, DH is bartering for a price if we bought both pieces. He loves this game of negotiating for the best price, even if he had no intentions of buying jewelry before he started. We walked away with both pieces at a good price. That night was a full moon, so Celebrity celebrated a White night, Full Moon party around the pool. The house band, Ocean’s Five, was rocking and the whole pool area was lit up with pop-up performers in the pool. The radar towers were illuminated as if they were full moons. Just a great time. Day 7 In Bonaire, we decided to rent golf carts from Bonaire Cruisers. Again, this was not through the ship. But if you want to see the island on your own, this is a very affordable and fun way to see the island. Bonaire is a lovely island and having golf carts allowed us to pull over and hop on and hop off whenever we saw something we wanted to check out a little more. I don’t know how this happens, but we get so wrapped up with talking with friends, we miss the show. Although we love the shows, we have found so many new friends that we find at least one a cruise, we send the night sitting around the bar talking and getting to know new people. We have met so many wonderful people who have become friends and cruising partners. Day 8 Our favorite days are sea days. Today is also the second chic night. How can you not love a day of sun and fun and a night of wine, steak and lobster? As always, Celebrity really knows how to treat you right. Most of this day was spent just hanging out with our friends. And of course, no cruise is complete without spending time with Future Cruises booking our next trip (or trips). Day 9 On last sea day, a day to relax and connect with the new friends you have met. Café Bacio is our place to meet. We can sit there and relax with an ice tea for hours. Unfortunately, those tempting cookies and pastries are call to us. And the smell of the Gelato Bar is torturing. But, after all this is vacation. Day 10 Boo-hoo. Disembarkment day is always a bad day, but the disembarkment was poorly run. This was not Celebrity’s fault. The had only 2 to 3 port agents when there should have been 4. Also, there was confusion about the Suite priority line. (Yes, if I paid for it, I will insist on using it.) As a suite guest we were supposed to have an expedited line. No one in the terminal were acknowledging it. Since my DH has mobility issues, if we know this would happen, we would have rethought about when we were leaving the ship. Poor Venessa, who was supposed to be escorting us off the ship, had to also handle a passenger who had issues with his statement. Things were finally resolved, but I learned, if you have Global Entry, BRING YOUR CARD WITH YOU. That line was flowing quickly. Final Thoughts Final thoughts. I had been a little panicked because we have never really dealt with wheelchair accessibility issues before. Our friends, who we had invited to join us had mobility issues, I was nervous about what we could do and the logistics of getting around. Celebrity did more than I could have hoped or even thought was possible. The only issue we had were sometimes, people in the elevators were not as accommodating as they could be. (You know who you are!) You are on vacation. Do you have to shove your way to the front of the line ahead of people in wheelchairs, who were waiting before you. But even at the ports, cab drivers and tour guides knew just how to handle the wheelchairs with ease. Silhouette was immaculate. I'm not sure how they do it, but I never saw any trash anywhere on the ship. I think they have invisible elves picking up any stray piece of paper or empty coffee cup. We have been on many cruises with Celebrity, Silhouette's staff was heads above the others. That is a difficult task since the other cruises were outstanding. I haven't cruised another line in years and I can't think of a reason to switch. Read Less
6 Helpful Votes
Sail Date: March 2019
This was our 27th cruise, 1st-time Celebrity Cruise. We couldn't have been happier. My husband and I are 52 years old, we have no kids. I love to have options when we travel. On a cruise there is always the option to do nothing, ... Read More
This was our 27th cruise, 1st-time Celebrity Cruise. We couldn't have been happier. My husband and I are 52 years old, we have no kids. I love to have options when we travel. On a cruise there is always the option to do nothing, however, there is not always the option to do everything (except for now!). The Celebrity Edge, aside from the fact that it's absolutely modern and gorgeous, it was so much fun! We were worried about the fun. We had the preconceived notion that this was a company for retirees, people who like it "quiet". This ship had more fun going on than do I dare say it...The Fun ships??!! It did. But there are plenty of quiet spaces as well. Newest movies every night are played at the Rooftop Garden around 10-10:30pm. Multiple Trivia thru-out every single day. Loads of entertainments everywhere, from live singers & bands to the shows in the evening. But my absolute favorite...Silent Disco. Fun for all ages, it's hysterical to watch and a blast to participate in. There is so much going on, it was actually hard to fit it all in. The food was excellent. The 4 main dining rooms were beautiful, try to eat each one if you can, the menus vary slightly per dining room. Le Petite Chef was fun, and delicious, and did I mention fun?? Service was above and beyond, and I'm picky. We had an oceanview room at 200sq ft. and it was very comfortable. 50-55" interactive flat panel TVs on the wall. The beds and pillows were very comfortable. Bottom line we loved it and we booked 2 more future cruises while on board. Hopefully, you'll love it too. Read Less
Sail Date: March 2019
Despite the following experience my overall experience was good. My dinner dining was great and my waiter went out of his way to accommodate my requests on more then one occasion. If you would like to do a shore excursion and are ... Read More
Despite the following experience my overall experience was good. My dinner dining was great and my waiter went out of his way to accommodate my requests on more then one occasion. If you would like to do a shore excursion and are disabled, Celebrity does not assist you(due to insurance reasons) so you will need to book private excursions or bring an assistant with you. I had a unique experience on March 16th. While I was cruising I met a friend and on that morning I wanted to take her to the main dining room Silhouette instead of cafeteria. However she was a pescatarian and expressed her desire to go to the Ocean View Cafe. Due to my blindness going through the buffet it always takes time normally this is not a problem but because it was the last day of the cruise. I stated that we could speak to the staff at Silhouette to accommodate her dining needs. We decided to separate so we could all have food that we could enjoy. She surprised me by meeting me at Silhouette and I advised her that if they couldn't accommodate her. When we were seated, I proceeded to advise the wait staff about my dietary needs. My friend requested some roasted potatoes, and they stated there was no available. She then asked for Salmon. The dining staff stated that it was breakfast not lunch or dinner. Another waiter came and asked the same questions, while she was answering him he was giving her dirty looks. She was very upset. We decided we would leave once we finished our danishes and coffee. However she was extremely upset and had to collect herself in privacy. We ended up separating to the 2 different dining areas due to this issue. We were supposed to hang out for the day, but the experience cast a pall on the rest of the day. The issue wasn't their inability to accommodate us but the way that we were handled. I am hoping that the staff gets some additional training. I would love to hear back from someone regarding this issue. Read Less
3 Helpful Votes
Sail Date: February 2019
Chose this cruise because it was hubby’s bucket list trip to go to Australia and I wanted to go to NZ. Solstice is showing her age a bit...things are just looking a little worn...some holes in our cabin drapes, chairs in the public ... Read More
Chose this cruise because it was hubby’s bucket list trip to go to Australia and I wanted to go to NZ. Solstice is showing her age a bit...things are just looking a little worn...some holes in our cabin drapes, chairs in the public areas are a worn...that type of thing. If you look passed all those types of things then Solstice is still a beautiful ship. Food this time out for me was a bit of a disappointment. Had to send one dinner in the MDR back all together. There was a good mix of choices. They were free with the lobster on the night they served it which hubby was quite happy with. Staff were marvellous, Joaquim our cabin attendant was very good with our request to get the night light in the bathroom fixed and sorting out a different appie plate for us in the afternoon. He was very helpful and pleasant and attentive to all our needs. Martini Bar staff were lovely too. Thank you Alin! MDR staff were wonderful although I gave them such a bad tim*e trying to get them to stop calling me madam...had fun though. Entertainment wasn’t an attraction for us...we previewed the early show after dinner to see if it was something we wanted to see. Over a 16 night sailing I think we only took in maybe 4 shows. There were special ABBA or Queen music nights in Sky Lounge we attended instead. Ports were all good. Excursions for the most part were good. Some narratives were better than others. The Adelaide excursion we went on the commentator sort of stammered and repeated himself. The sound system on the bus wasn’t working right or he wasn’t talking loud enough but half the bus couldn’t hear him. I was quite surprised by the number of people with walking/travelling aides on this cruise. I know I am not a spring chicken but I found it frustrating trying to move freely sometimes because of the number of people with scooters etc. I understand now that the longer the cruise the more chance you have of that happening. So if you are young and want more action.....think on. Read Less
3 Helpful Votes
Sail Date: February 2019
Like the other reviewers, my husband & I also believed all the hype & were completely underwhelmed. There is nothing unique ab/ the Edge that the other Solstice class ships don't have. Embarkation was as easy as it gets. ... Read More
Like the other reviewers, my husband & I also believed all the hype & were completely underwhelmed. There is nothing unique ab/ the Edge that the other Solstice class ships don't have. Embarkation was as easy as it gets. With the Express Pass, it was a simple swipe and up the gang plank. Our cards were waiting for us in the cabin. The Edge is shiny & new which is nice but the ultra-modern decor left us cold. The narrow neon-lit hallways were claustrophic. Everything is touchscreen. We ate in the Tuscan dining room which had very low ceilings and was poorly lit. The food was good though & our waiter, although hard to understand, worked hard to please. As we spoked to other passengers, we heard murmurings of the same things: the ship fell short of the hype, too much technology, heavy furniture made chairs impossible to move against the deep pile carpet. The Magic Carpet was a complete joke! It never moved from the 14th deck for the entire cruise. People called it, "Celebrity's Folly." Another folly was the class of stores on board: Tiffany, Cartier, Bulgari. Celebrity totally missed the mark on their target market there, too. Not including the comedien or December 63, the contracted actors put on insultingly nonsensical plays (?). Nobody could make out what they were doing or why & when asked, the manager replied, "It's open to interpretation." (really???) It's the first time in 26 cruises I've seen an audience walk out en masse. The daily calendar was filled with events designed to separate passengers from their $$$ (i.e. whiten teeth,flatten stomach,improve foot arch). There was nothing cultural,educational or mentally stimulating offered. The good parts were that our cabin was well organized with nice amenities. We loved the Samsung flatscreen TV! Food on the top deck was a nice selection & varied. The Super Bowl party was very well executed. But all the good things on this ship are equal to the amenities on Solstice class. We were booked to cruise the Edge again in Nov., but after experiencing it, I cancelled our reservations as soon as we returned. Read Less
6 Helpful Votes
Sail Date: January 2019
First cruise with Celebrity, had previously done 2 Alaskan cruises with HAL. We prefer a more sedate and classy vibe, but the reviews for the analogous HAL cruise ship were poor in comparison. In general I think this cruise is targeted ... Read More
First cruise with Celebrity, had previously done 2 Alaskan cruises with HAL. We prefer a more sedate and classy vibe, but the reviews for the analogous HAL cruise ship were poor in comparison. In general I think this cruise is targeted towards the livelier of the older crowd. Itinerary was fine. I would've preferred fewer cities and more nature. It's a bit of a tradeoff, though, since it'd be difficult to get rental cars. Didn't do any excursions, just went touring independently. Good: * Crew is excellent. They work so hard and really aim to please. My impression is that they're asked to do a lot. * Handicap accessibility and assistance. My dad is in a wheelchair, and we found no issues getting around or sitting anywhere. The crew were very accommodating. In particular, they were very helpful whenever we tendered. It can be tricky helping someone who can't really walk to step on and off a rocking tender boat, but the crew kept my dad safe at all times and just did a really commendable job. * Food overall. We didn't do any specialty dining. We did Oceanview Cafe buffet for breakfast and lunch. Excellent variety. Quality was good but I can see room for improvement there (some items were verging on stale). We usually did Grand Epernay for dinner, where the meals were higher quality than the buffet, as expected. We did Grand Epernay for lunch once, and it was quite good. * Entertainment overall. * Live music overall. * Gym was well-maintained. Equipment was abundant and clean. Not great: * The library. Maybe we've been spoiled by HAL, but on the Solstice it's just an extra space that was made into a library. Furnished decently enough, but it's small, and exposed to the atrium, meaning it's potentially noisy and with no outside views. Not a single ottoman here (or anywhere on the ship, for that matter, I don't think). No happily falling asleep on accident as you lean back in a comfy chair, reading a book, with the ocean in the background. * There are no quiet and unexposed public spaces on the ship with a view. * Two of the smoking areas are indoor-ish, on the 12th floor by the pools. * Music is constantly pumped everywhere, so you feel like you're always in a shopping mall. I found this to be less than classy. There are likely some areas where there is no music, but I remember far more places where music seemed inappropriate. For example, I remember being in the Sky Lounge (a confusing space in itself - more on that later) on the morning of entering Milford Sound, before sunrise, and for some reason Eye of the Tiger and some other song with "sex pot" in the lyrics were playing loudly. Just really conflicted with the mood you would expect so early in the morning, which should be serene, peaceful, to be gently introduced to the splendor of nature. * Or maybe it was just the choice of music. In general the music aesthetic was as if you put "Lisa Loeb - Stay" into Pandora. Why not some classical instead? * There are way too many bars on this ship, especially in the nicer parts of the ship. I wonder how the friends of Bill W feel about that. Anyway, if there's a nice space, there's a high probability that there's a bar in it to take it down a few notches. Examples: Sky Lounge and the Lawn Club. This ties back to confusing spaces. Sky Lounge is a potentially relaxing part of the ship, yet there's a bar and dance floor in it, effectively removing the relaxation potential. * Lots of up-selling. It's easy to decline but I found this to be tacky, and felt bad for the crew who have to do it. * Port information is not given along with the daily infosheet. You have to visit Guest Relations to get the port's infosheet. It's too easy to take a cynical view of why this is done. * Very expensive laundry service, whereas it's a non-issue on HAL. What we ended up doing was dropping off our laundry at Mall Drycleaning in Wellington (day 8 or 9 of cruise - we had another destination after the end of the cruise) on Johnston St, then picking it up at the end of the day before boarding. It was about 30 NZD for straight wash-dry-fold of about 4 large reusable shopping bags' worth of clothes. That's compared to 50 USD for one small bag on the Solstice only about 4 or 5 days into the cruise. Quibbles: * Not enough turnover on the pizza in Oceanview Cafe led to oftentimes surprising staleness. * Guest Relations crew should feel more OK to say when they don't know something but that they'll try to find the answer we're looking for. * I think it would be OK to call "music trivia" what it really is, which is "name that tune". * There were oftentimes typos and grammatical errors in the daily infosheet. There were also a lot of fluff sales-y phrases, where simple, accurate descriptions would be better. * There was some issue with linking expense accounts to each person in our party. Online, I had assigned everyone in my family to my credit card, but I still had to go to Guest Relations to swipe my card to associate it to each person. Read Less
4 Helpful Votes
Sail Date: January 2019
Having cruised across many different venues, this cruise offered something different in an area of the world we had not yet explored. Going in January meant it was summer but the weather was a bit colder than many people expected. We ... Read More
Having cruised across many different venues, this cruise offered something different in an area of the world we had not yet explored. Going in January meant it was summer but the weather was a bit colder than many people expected. We brought the right clothing but some must have expected beach weather. As always, Celebrity's service, food, entertainment and ambiancwe were great. They had many different excursion options, but not a single one provided support for handicap people. I use an electric scooter and the tours did not accommodate it. But we were able to find tours in every port that supported our needs. Often these were private taxi tours that were designed just for us. Celebrity did do a good job of getting me on and off the ship, even in tendered ports. This was greatly appreciated. This cruise highlighted seeing wild life (e.g. pengiuns, sea lions, sea birds and even an occasional whale). You would not see this scope of wild life anywhere else. It also took us to cities that have unique cultures and ways of life. It was very educational. Overall it was a vey good cruise. Read Less
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