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1 Helpful Vote
Sail Date: August 2018
We chose this cruise because we had been on celebrity summit previously which was excelllent. We did back to back cruises of the Mediterraneanthis time. The destinations were wonderful but the staff were poor in comparison with a few ... Read More
We chose this cruise because we had been on celebrity summit previously which was excelllent. We did back to back cruises of the Mediterraneanthis time. The destinations were wonderful but the staff were poor in comparison with a few exceptions Suraraj , Joyce and Choti. We travelled in a sky suite which gave us access to Luminae restaurant and Michaels club. The concierge never spoke to us the entire first cruise. Eventually we had to speak to him about remaining on the ship when the cruise ended. Most of the staff at luminae greeted us with ‘good evening sir’. I now know it’s true. Women over 60 don’t exist. The Oceanview cafe was terrible in terms of organisation of the food and was an absolute bun fight on sea days. Have been on ships with larger capacity which have been excellent in terms of organisation. Luminaes opening hours too short. We had breakfast in our room after several days. Even that was difficult as every day we had to ASK for a breakfast menu. The food was very good. Entertainment on the whole pretty good. Our cabin probably needed a good clean. Carpet stained and furniture the same. At the end of the first cruise my husband(they don’t want a woman’s opinion) received an email from celebrity to review the cruise which he duly did. Big mistake! As he rated the ship relatively poorly he was sought out by various staff about the rating he had given. In fact one of the waiters in Luminae just about drove us insane. Every time he brought something to the table he would tell us it was 10/10 service. Have never been on a ship that had so many men in the service areas and so few women. Read Less
4 Helpful Votes
Sail Date: June 2018
We hadn't been on Connie since she was doing Caribbean cruises. We enjoyed the updates though it was a strange cruise to us. We enjoy the port intensive itineraries in Europe. Montenegro is a must return destination. Our experience ... Read More
We hadn't been on Connie since she was doing Caribbean cruises. We enjoyed the updates though it was a strange cruise to us. We enjoy the port intensive itineraries in Europe. Montenegro is a must return destination. Our experience with the crew is greatly improved from what we remembered. Only issue was that guests were permitted to skip the hand sanitizer when entering the buffet. Seems like a bad plan. Entertainment was odd to us. We normally go to a show every night plus a few in the alternate venues. Often there was only one show in the main theater and it was late like after 9pm. With many early starts that just doesn't work. Shows mustn't be well attended if they only schedule one. The few we stopped in on were below par in our opinion. We did have two tender ports and thought the crew did a good job keeping that moving. Some ships just seem to always have tender problems. Not this one. Beware the excursion to Krka Park. Must bring your passport which is a problem if you want to swim together. 45 minute stop for wandering, swimming and picture taking. 35 minute queue to the women's rest rooms. Must have Croatian currency to use the toilet. This is the only stop in Croatia and the ship does not carry Croatian currency. Men were seen "wandering off" while women were appealing to the attendant to accept euros. Luminae was excellent and the staff worked together like a very fine team. We were exceptionally well cared for. The cruise critic Meet and Greet was scheduled at 7pm so right during dinner. There had to be a better time to not limit attendance. Our room (SS2) was in good condition. Some obvious rusting out on the balcony but not bad for a 16 year old ship. I like the feel of this class as it never feels crowded. We never saw more than maybe ten people in Michaels Club. Joao was a great host. Arrival in Venice went very well. Celebrity was probably a half hour or more ahead of the scheduled departures and the authorities had plenty of people to keep things moving smoothly. All in all we had a great cruise. Read Less
3 Helpful Votes
Sail Date: September 2017
Had a great cruise , we were on deck 2 in an outside cabin which was spacious and had plenty of storage.Got a kettle and tea,coffee from the steward and no extra cost .We did not use the restaurant much as it was set dining time and we ... Read More
Had a great cruise , we were on deck 2 in an outside cabin which was spacious and had plenty of storage.Got a kettle and tea,coffee from the steward and no extra cost .We did not use the restaurant much as it was set dining time and we liked to dine early then go and watch the show ,the time spend dining could take over 1:30 hrs. Food in the buffet was all fresh and good choice , tea,coffee all day and good choice of ice cream also all day . The entertainment was varied and all very professional. We did not take the drink package as only like a glass of wine with our meal but at over $23 for 2 half glasses thought it a bit expensive. Did not take any of the shore excursions as also thought them to be expensive.Even the shuttle into town was overpriced as you could walk into most of them or use the public transport .Staff were all very hard working and friendly. Venice, we got €20 all day pass for the vapareto,went to lido ,murano,and Burano which has lovely bright coloured houses also got off at Torcello. Revenna port has nice shops and museums including Dantes tomb,shuttle from ship $15 .which you have to use as too far from town. Dubrovnik, ship shuttle is $15 but the local bus is only 15 krona you can also walk takes about an hour but it's uphill . Kotor , tender , nice town , you can walk up to old church then further up to fort , €3 , well worth the climb for the great views . Cantania , you can walk into town , busy fish market and again plenty of churches . Ibiza , nice promenade walk 40mins or $8 for shuttle . Valencia, ship shuttle is $10 but there is a local free shuttle to the port entrance and then 2min walk to local bus stop to town , number 4 , €1:50 . Read Less
7 Helpful Votes
Sail Date: July 2017
This was the first time Jet, Set, Sail departed from Cardiff and the airport is certainly not yet set up for this type of cruise package. We'd checked out the private terminal/lounge at Stansted on the Internet and realised that ... Read More
This was the first time Jet, Set, Sail departed from Cardiff and the airport is certainly not yet set up for this type of cruise package. We'd checked out the private terminal/lounge at Stansted on the Internet and realised that Cardiff couldn't compete so our expectations were low. Free parking was allocated at Cardiff airport. Check in was very easy with dedicated desks. We were told we'd be fast-tracked through security and that we would be able to go directly through to the gate where we would be served refreshments before boarding. However, the fast-track lane was closed as the airport was "quiet". We were then stopped at security to go through the scanner which hadn't been calibrated so it couldn't be used but we were still kept waiting for quite a while. We were then denied access to the gate as "they weren't ready for us", despite passengers having already gone through. As a result there were a number of irate passengers. We waited for about 35 minutes in the main terminal before being allowed to go to the gate. Once through there were plenty of pastries along with tea, coffee, juices and Prosecco on offer. Initially the JSS (Jet, Set, Sail) cruises were marketed as using a private jet providing a business class experience, this was then "downgraded" to Premium Economy. Unfortunately, this has been over-hyped, basically the plane is a 737-300 chartered from Titan Airways. We were allowed a generous 25kg of luggage. The flight was comfortable but I'm not sure we had 31" of leg room as was advertised. A hot breakfast was served with tea, coffee and juice but some passengers complained that there were no alcoholic drinks offered. Service was very good and the crew very pleasant. On arrival at Barcelona we had to wait for almost an hour for our luggage to arrive on the carousel, then we had to queue up to give our names to the Celebrity representatives and pass our luggage to the porters to transport to the ship. Some passengers thought that once their luggage was checked in at Cardiff they would not see it again until it was delivered to the cabin on the ship. We were escorted to the coach for transfer to Celebrity Constellation where check in went very smoothly. As usual with Celebrity once on board we were greeted by friendly smiles and offered a glass of "bubbly". Due to the delay at the airport our cabins were ready for us and after a light lunch at the Oceanview Cafe we found that our luggage had been delivered to our cabin. We opted for an oceanview cabin on deck 7 forward which was situated in a very quiet part of the ship in a short corridor with only cabins on the decks above and below, so it was very peaceful each time we returned to ours after a busy day. We had a short walk to the lift to go three floors up to Reflections or three floors down to the Theatre but on the whole we chose to take the stairs. The MDR was a bit of a trek to the aft of the ship on decks 4 and 5 after all it is quite a large ship. The Constellation had a refit earlier in the year but as we hadn't sailed on her for many years we couldn't compare the recent before and after transformation. I wasn't impressed with the main pool deck as the loungers were very uncomfortable if you used them all day on a sea day. It's a while since we sailed on one of the larger ships and found the number of passengers using the pool deck rather overwhelming. We were like sardines but, in fairness to the Pool Butlers, they always managed to "squeeze in" more loungers for guests who wanted to be near the pools. We experienced extremely high temperatures and wonderful, sunny days and, while on board, staff regularly distributed ice cold facecloths and, on occasion, fruit skewers - it was a nice touch. The loungers in the Thalassotherapy indoor pool were much more comfortable and it was quite peaceful in there compared to the hustle and bustle of the main pool deck. We chose select dining so we could choose the time at which we wanted to eat. The time varied very slightly each evening but we never had to queue for a table because we made a point of booking for the next night with the lady at the desk on our way out of the MDR. Meals were very good and there was something to suit everyone. Our waiter, Bob, was brilliant, as soon as he knew what we liked he was able to recommend particular meals and tell us if he thought we might not enjoy what we had initially chosen. If he thought the portions looked a little small he brought extra for a particular person or for us to share. We ate at one of the speciality restaurants, the Tuscan Grill, which has a variety of Italian/steak meals on offer. We enjoyed what we had ordered and found the staff there to be very attentive. Actually, we found the staff on board very friendly, attentive and, in the main, very efficient. A Classic drinks package was included in the price we paid so we never had to purchase water or soft drinks. Alcoholic drinks up to the value of $9 per drink were included. If we wanted anything more expensive we had to pay the difference plus an 18% service charge on top. We had a slight problem with our booking but after speaking to the staff at Guest Relations we were able to come to a satisfactory solution. Guest Relations staff were fantastic, they left messages on our cabin phone checking that everything was now ok and asking if they could do any more to help us. Great itinerary, overnight at Valencia, then on to Livorno, Civitavecchia, Kotor, Split and another overnight in Venice. We were only tendered once, at Kotor in Montenegro as it's a very small port and another ship was moored right alongside the old town. Tender service was well organised and efficient but it took around 20 minutes to reach the port. Luckily, sea conditions throughout the cruise were fantastic, the sea was so calm, at times it was like glass. This gave us the opportunity to easily spot marine life such as dolphins, manta rays and, jellyfish. We only booked one excursion as we'd been to all the ports before. We chose the Game of Thrones and Medieval old town Split tour. We were driven by coach to Klis fortress which was around 20 minutes from Split. The guide was very knowledgeable about the fortress itself and also about the TV series, part of which was filmed there. From there we returned to Split and were taken to the Diocletian Palace which was built by the Roman Emperor, Diocletian. The guide provided us with lots of interesting information and also explained which parts of the palace were used in the filming of Game of Thrones. We then walked through the old town which is part of the palace grounds and where further filming took place. We enjoyed our time at Split and are planning to return for a short break. In Valencia, Livorno and Venice the ship was moored quite a way from the centre of the cities so shuttle buses/boats were provided at a cost of around 20 per person for a return journey. At Civitavecchia the shuttle bus was provided by the local authority and not chartered by Celebrity. Split was the only place that could be accessed on foot directly from the port. Entertainment throughout the ship was very good with a variety of activities provided. The production shows were very good, however a couple of the Celebrity singers were a bit out of tune. Guest artists included Jane Curry who has a great voice and is a very funny lady. Oil Nez was excellent, he plays a number of wind instruments and is very entertaining and interacts well with the audience. Our return flight was scheduled at 2.25pm from Venice airport. We were concerned that we would be forced to disembark by 9am and then be "abandoned" at the airport. However, those travelling on JSS received an invitation from the Guest Relations Manager, Milana Dortangs, to a disembarkation presentation in Reflections. During this presentation she was very thorough, detailing exactly what to expect on the morning of disembarkation. She was available for questions from guests at the end. On the day of departure guests could remain in Cellar Masters/Sushi on a Five to wait for their disembarkation time slots. Refreshments were provided throughout the morning and a member of staff distributed quiz sheets with crosswords/sudoku to those who required something to pass the time. When time slots were announced a member of staff escorted a group to the lift and down to the exit. We were guided to where our luggage was situated and escorted to our coaches. On arrival at Venice airport we were met by Celebrity representatives who supplied trolleys for our luggage. Again, we were escorted to the check in and guided towards security. It was extremely well organised and slick. The return flight was slightly delayed but that didn't cause us too much trouble as we had a car parked at Cardiff airport. We were served a hot meal followed by dessert along with a choice of soft drinks, beer, red or white wine and tea or coffee. It was the best in-flight meal we had in years. Again the crew were very pleasant and helpful. On return to Cardiff we had to show our boarding pass to staff who then provided a ticket to insert at the barrier to allow us to exit the car park. The cruise was much better than expected as over the last few years we have sailed on much smaller ships and the staff tend to be very approachable. We can honestly say that we couldn't fault anything on this cruise. The staff, waiters, pool butlers and crew were equally delightful and friendly. Each one wore a star on their uniform which we believed meant that they were employee of the month but everyone had a star. Apparently it is to remind them of the ethos of the company - to strive to be a star and to do their utmost to help all guests have a wonderful experience. We think it's worked - each and everyone we met was delightful. Read Less
2 Helpful Votes
Sail Date: October 2016
We chose this cruise because of the wonderful itinerary. Malta, Cyprus and Israel were all new to us and having the chance to spend time in Rome after the cruise was a big factor in our decision. The Constellation is a very nice ship. ... Read More
We chose this cruise because of the wonderful itinerary. Malta, Cyprus and Israel were all new to us and having the chance to spend time in Rome after the cruise was a big factor in our decision. The Constellation is a very nice ship. Some of our fellow passengers felt it was getting worn looking, but we felt everything was in excellent condition and upscale. The food in the dining room was a big disappointment. Despite flowery descriptions of different sauces, it was mostly bland and like something you would get at a Dennys restaurant. The lobster night was good and there was always a New York sirloin steak on the menu if you didn't like the daily presentations. We felt that Celebrity nickel and dimed us to death for every little thing on the cruise. The lowest price wine in the dining room was $37 a bottle. When you added on the 18% gratuity, it brought it to over $40 a bottle and this was no great vintage, but a domestic California or Washington state wine. They sold bottles of wine in the buffet for $20, but you could not bring them to the dining room. Just another example of their trying to extort as much extra money from the passengers as they could. On sea days there was a general lack of things to do unless you wanted to pay for a wine tasting or cooking demonstration. As usual, pay to play! There was only one free movie on the tv every day, mostly old movies and movies for kids like Zootopia! Of course, pay to view had plenty for $14.95 each!! Really! The price for the cruise was low so I guess that Celebrity wanted to make up for that by all the extra charges. It was disappointing. I don't think we will be too quick to book with Celebrity again. Certainly Holland America and are superior. We had a balcony cabin and were pleased with the size of the room and the balcony. The shows put on by the dancers and singers were really good. There was an Italian singer who was excellent, but the comedian, Womack, was not very good and offended a good number of people in the audience with his critique of American politics. We did not feel that was appropriate from an Englishman. The ports were excellent. We did not do any of the ship's excursions as they were a lot more expensive thatn independent tours which were easily found on the web. The dining room service could have been better, but it was not the fault of the waiter and assistant waiter. We had a table of eleven and they also had to serve an additional table of twelve. It was simply too much for two people to handle efficiently. Some nights we waited over half an hour for our appetizers to arrive. Read Less
8 Helpful Votes
Sail Date: October 2016
This is our fourth cruise on Celebrity. The other three were Caribbean, one on the Solstice and two on the Summit. I've always told people that my husband likes cruising more than I do. After this cruise, I am hooked. No renting ... Read More
This is our fourth cruise on Celebrity. The other three were Caribbean, one on the Solstice and two on the Summit. I've always told people that my husband likes cruising more than I do. After this cruise, I am hooked. No renting cars, no checking into hotels, no navigating to the next town and the BEST SERVICE one can imagine. We got to Venice two days early and enjoyed the city. Took a water taxi to the port for 80 euros. Very easy embarkation. One negative compared to embarkation on the Summit was that the Summit made us, as suite level guests, feel very special. Here it felt like a normal check in. Our room was the Celebrity Suite which we had on the Summit before. Butler and room attendant were very attentive. The cabin is spacious with two TVs, dining table, pull out couch and a curved veranda. However, the bathroom is not for anyone with mobility issues. It is a big step down from the tub to the floor. There really needs to be a handle bar to help you get out of the tub. Ship is spotless. DH thought it was more beautiful than the Summit but in all fairness the last time we were on the Summit was before it's refurbishing. The public art is pretty bad. However, it does have a Chiully sculpture outside of Reflections. Entertainment was hit or miss. We usually enjoy the smaller venues and skip the big shows. Here, the smaller acts were hard to time with our schedule and didn't float our boats. However, we enjoyed the shows like WE3 and Jayne Curry. We mainly ate at Luminae at night. Excellent service and food was generally excellent. Had some misses but that's to be expected. Really enjoyed our Sommelier Panji matching wines to our courses. We ate at Tuscan Grille which is a beautiful restaurant. Much prettier than Qsine on the Summit. Generous portions. The garlic mashed potatoes were excellent. They even have homemade LImoncello. Ocean liners was also great. I got the dover sole and DH got lobster. Excellent service. Oceanview café always amazes me. They have such a selection of foods. I really enjoy the Asian section. The mango chutney is great. The big surprise from the restaurants was Sushi on 5. We ate lunch there on a sea day. It was really nice to be in a quiet atmosphere and eat a light meal. That is, of course, until I ordered the ginger cake dessert with wasabi ice cream. Yum! We both had wonderful spa treatments. The ports were really different and interesting. We only did Celebrity shore excursions in Dubrovnik and the transfer from the ship to the airport in Athens. The other ports we either had a private tour (Amalfi) or just kicked around the ports on our own. Our favorite was Kotor, Montenegro. It was like walking through a fairy tale. In all the ports, we found neat stuff to take home to our kids. I did enjoy the lectures by Cynthia Peer and Ken Williams. However, the thing that sets this style of travel apart from all others is the service. The crew was incredible. Our room attendant was the best ever. Wait staff seemed to know our names by the second day. Really wonderful people that made our cruise very special. Read Less
3 Helpful Votes
Sail Date: September 2016
It was our sixth cruise on Celebrity and unfortunately this time we found the overall experience disappointing. The approach of Celebrity to now charge extra for so many services really cheapens its image and makes one question the ... Read More
It was our sixth cruise on Celebrity and unfortunately this time we found the overall experience disappointing. The approach of Celebrity to now charge extra for so many services really cheapens its image and makes one question the company's attitude towards its guests. Example: Celebrity now imposes a $15 fee per passenger for using the ship's shuttle bus to reach a center of town from the rather distant spots where the boat docks. Plus, in a port where we stayed 2 days (Dubrovnik) the $15 payment was required each day. Another minor, yet telling example - $3 to wash a pair of socks - truly a nickel and dime approach to treating a customer. The shore excursions were also way too expensive for the value received. Example - $88 charge for basically a bus ride to see Krka Falls near Split. As far as providing an interesting itinerary, of the 6 ports visited, the selection of 2, Ravenna and Zadar has to be questioned as well. In fact, the ship stopped in Zadar on a Sunday when most of the town was closed. The on-board entertainment was also below what we experienced in the past. While the shows in the main theater were fine, the music in the lounges was generally rather mediocre and in some instances so loud that it was intolerable. During this cruise, we spoke to others who have sailed in the past on Celebrity and sadly, they had similar opinions about the decline they are seeing. Read Less
2 Helpful Votes
Sail Date: September 2016
We really wanted to see some new ports of call. Croatia, Montenegro and Malta seemed to fit. The ports lived up to the expectations. Weather was beautiful as were the sights and the people. Some cities in Croatia are not right by the ... Read More
We really wanted to see some new ports of call. Croatia, Montenegro and Malta seemed to fit. The ports lived up to the expectations. Weather was beautiful as were the sights and the people. Some cities in Croatia are not right by the ports, but shuttle buses or ferries ran regularly and were never full so this was not a problem. Embarkation and disembarkation went quickly and smoothly. The service was wonderful and all crew members were friendly. Dining in the ocean view can get busy during days at sea. Tables fill up quickly leaving some to circle the dining room. Food in Ocean View is good for a buffet. We found the food lacking in the main dining room...fish was mushy and fishy tasting, veal salty and steaks tough. Not as good as on previous celebrity cruises. We were in cabin 7084. View to the left is partially blocked. There was also a slight sewage smell in the bathroom. One morning as we walked down the hallway this smell was very strong. Not a way to start the day, but the smell was gone by afternoon. We had sailed on the Constellation several years ago when she was in better shape. Ship is showing its age in all common rooms. Pool in the solarium had paint chipping and chairs need new cushions. The entertainment was good most nights. Our friends loved the trivia games. Great cruise, but might pick a different ship until they update her. Read Less
3 Helpful Votes
Sail Date: September 2016
My wife and I are mid sixties and booked this as a last minute cruise. 8th Sept 11 nights Italy, Greek islands and Adriatic. We have cruised on RCC, Princess, and P&O. When we booked there were only 3 cabins left all inside which I ... Read More
My wife and I are mid sixties and booked this as a last minute cruise. 8th Sept 11 nights Italy, Greek islands and Adriatic. We have cruised on RCC, Princess, and P&O. When we booked there were only 3 cabins left all inside which I really didn't want but as it was last minute we accepted it. A balcony did become available but as we had paid and booked through iglu they wanted full price to upgrade. Another £2000. It was not worth that just for a balcony so we accepted what we had. Our room on the 9th deck No 9159. We looked up reviews and it warned of possible noise due to if being under the kitchen. This cabin should NOT be up for sale. Struggling to get to sleep and then being woken at 02:30 03:30 and the continuous noise is no joke. Things being dropped, trolleys being wheeled, noises like barrels banging. Being woken like that is really unnerving. I complained and pwas told that they would monitor it. The following night was the same. I gave them this option: either move me or fly me home at your expense. I'm not joking I was exhausted and I'd come away for a break. The outcome was that they moved us to the 3rd deck. 3109. Identical inside cabin but......heaven. From that point on we loved the cruise, the staff were wonderful the entertainment wonderful weather wonderful food wonderful. Yes you could pick holes, food could have been hotter, ship wasn't, new so a couple of bits showed its age, but it will, despite them constantly painting and varnishing, the shows not for everyone's taste, drink expensive, but if you complain about these things you are in my opinion a bit of a moaner. A live band supported most acts, they were brilliant. The trapeze act was fantastic, Jayne Curry......well what a girl she is. Jane, why you are not 8st I don't know, you have incredible energy. They introduced her as really good. They were wrong.....she,s brilliant. Didn't try the speciality restaurants, made our own way on trips, taxi's tour bus or walked. Indoor pool was wow! So warm. I would definately book with celebrity again. I rated 4 mainly due to our first cabin. They try really hard to ensure that you have a great time. We did. Thanks to all of the staff on board. Oh getting on and off at the start and end of cruise was a breeze. Read Less
4 Helpful Votes
Sail Date: July 2016
Just returned from the Adriatic Sea cruise to Venice, Croatia, Rome, Livorno all in Italy, then Toulon, France and Barcelona. We were in Aqua Level, 11th floor and well worth the price of going Aqua. We took the water bus to Burano ... Read More
Just returned from the Adriatic Sea cruise to Venice, Croatia, Rome, Livorno all in Italy, then Toulon, France and Barcelona. We were in Aqua Level, 11th floor and well worth the price of going Aqua. We took the water bus to Burano (from Venice). Well worth the trip to this lace making island. Colorful homes, laid back environment, small island and not crowded. Venice is unique with all the canals, we did not take a tour but walked, and walked some more. In Dubrovnik, we took the bus (thru Celebrity) to the old city and walked the wall around the old city. Also did shopping in the old city (filigree jewelry is their speciality). In Rome, we took the Eternal City tour. Great tour with super tour guide. Rosa works at the Vatican so she was able to give us lots of information during our Vatican tour. Did not go into the Colosseum but walked around it which was enough for me. Mega people waiting in line to get in to the Colosseum. In Livorno, we elected to take the train to Florence thru Celebrity. Florence was beautiful, crowded like all the stops we had made, except Burano. The guide that took us on the train showed us the town square (the Duomo) and then we were on our own. In Toulon, we took a walking tour to Aix-en-Provence. Guide was very good and we had an hour on our own. This was a leisurely tour as the town isn't that large. When we arrived in Barcelona we took an extra day on our own to discover the city. We took the hop on hop off bus and saw the city. For sure you have to stop at the Sagarda Familia (what a wonder). Hop on hop off bus is a great way to see the city because you can get off and look around and then get back on. We rate the cruise 5 star, from the ship itself to the tour options. Food in BLU restaurant was excellent, along with the waiter and assistant. Entertainment in the main theatre each night was very good. In any trip one takes, you find some negatives, such as waiting for the bus to get back to the ship in high heat, no A/C in one train car but that happens wherever one goes. Staff on ship was excellent. Would recommend this trip to anyone. Also recommend you book your airfare thru Celebrity, via Choice Air. When we arrived in Barcelona, our Air France flights were cancelled because of a strike. Choice Air did all the work on booking us back to the US with no added expense to us. One item we didn't do, but wish we would have is to book our hotel thru Celebrity since we arrived a day ahead in Venice and stayed one night in Barcelona. If we would have booked thru Celebrity, our transportation to and from the hotel/airport, would have been arranged. We didn't have a problem getting cabs but in hindsight, I would use Celebrity for all arrangements. Read Less
10 Helpful Votes
Sail Date: July 2016
We chose this cruise because of the itinerary, it was the only one offering Venice, Rome and Barcelona. We booked a sky suite and really enjoyed the perks of the suite class. We embarked very smoothly in Venice and took the Celebrity ... Read More
We chose this cruise because of the itinerary, it was the only one offering Venice, Rome and Barcelona. We booked a sky suite and really enjoyed the perks of the suite class. We embarked very smoothly in Venice and took the Celebrity service from the airport. It was very well executed. The staff on board the Constellation were all very friendly and extremely helpful. Our room was kept absolutely spotless. The sofa and chair in the room were a bit worn but the bed, linens and patio furniture were excellent. Our room was on deck 6 and there was no bothersome noises coming from the hallway, other rooms or other places on the ship. We ate in Luminae almost every night. The wait staff and sommelier were outstanding and the food was excellent. The Constellation staff worked very hard seeing to every single detail. They sent staff into town on the shuttles with signs so they were available for questions and help through out the day. When arriving back at the ship in the heat of the day, staff were standing outside offering ice cold towels and cold fruit infused waters. While sitting around the pool a waiter came around with cups of sorbet for everyone to help cool off. We had a premium beverage package and it was great not having to think about what we were ordering. We enjoyed the martini bar before dinner and never had to wait to be served. We enjoyed every port. Dubrovnik was absolutely beautiful, we took the ship shuttle to town and then hired a spur of the moment private tour in an electric vehicle and saw amazing sights. Civitavecchia, we hired a private driver in advance and saw a tremendous amount of Rome. Livorno, we hired a private driver in advance and were able to see Pisa, Florence and Tuscan Countryside. Toulon, we took the ship boat shuttle to town and had a self guided tour. Lots to see and very easy to accomplish on your own. Barcelona, we extended three days and had a fantastic time. We took an excellent half day group tour from the ship, around town and finally drop off at our hotel. The city is very tourist friendly and easy to navigate by foot. We are already talking about our next cruise and I am hoping it will be on the Constellation. The ship is not new but with only 2,000 guests it is the perfect size. We never had to wait in long lines to get off the ship at ports or to order a drink or coffee at the excellent coffee shop. Read Less
3 Helpful Votes
Sail Date: July 2016
The cruise we went on went to many different ports. That is why we selected it. We have cruised with Celebrity in the past and they really know how to handle so many people. Getting off and on in all the ports was seamless. The food ... Read More
The cruise we went on went to many different ports. That is why we selected it. We have cruised with Celebrity in the past and they really know how to handle so many people. Getting off and on in all the ports was seamless. The food was great as was the staff. The only room for improvement was around the pool, they need more waiters Getting drinks sometimes took more than 20 minutes. And they need more individuals working at guest relations. The lines were always too long. The Assistant Cruise Director Tyler, was terrific! He was in our public meeting area during our disembarkation. It was the most fun I have ever had during a disembarkation. He entertained the crowed and kept us laughing! Definitely a future shinning star for Celebrity! Would definitely take a Celebrity cruise again. They really know how to do cruising! Can't wait for our next one! Read Less
5 Helpful Votes
Sail Date: June 2016
we chose this cruise for our family of 7 because we had been on reflection in Mediterranean two years earlier and loved if much more than r.c. or Norwegian or Holland, all of which we had tried before. This ship's reviews were not as ... Read More
we chose this cruise for our family of 7 because we had been on reflection in Mediterranean two years earlier and loved if much more than r.c. or Norwegian or Holland, all of which we had tried before. This ship's reviews were not as favorable so I went in with less expectation, which helped but overall, would have to say that this ship does not compare to the reflection, in style and elegance, etc. What was more disappointing was that the staff was not nearly so friendly. We hardly had any staff engage with us, as they had on the trip 2 years earlier. We didn't have any particularly rude service but no one acted as if they were happy to see us, or to assist, etc. We had been told that concierge class was a step up and we saw no benefit to that whatsoever, some awful canapes every day that we couldn't eat and a bottle of champagne on arrival. in 2014 on reflection, we were permitted to bring wine on each day, up to 2 bottles per room. This time, expecting that, we were told, only on the embarkation day. We had drink package so it wasn't a big deal, but had enjoyed the wine in the room from each port so that was disappointing. Food was okay, didn't use any specialty restaurants. Entertainment was, again, okay, not good shows but the staff worked hard. Several nights of Beatles stuff, which my adult children got tired of, but I understand they are catering to the majority. The rooms were fine, we didn't have any problems but little things like no additional shampoos, etc were provided. We are actually already booked on the Silhouette without kids in a few months. I hope it is better as I talked my friends into this based on the reflection trip in 2014. If not, I will not be tryring Celebrity again. all of that being said, loved our stops and highly recommend Montenegro, zadar(go to Krka park) and cinque terre. I booked private guides for all stops and we had fabulous tours and guides and always beat the cruise lines in getting to excursion locations. Read Less
7 Helpful Votes
Sail Date: May 2016
We initially sailed on this ship this past November/December 2015 and I gave the ship a very bad review for many reasons, not just one instance. This trip was booked prior and I was planning on cancelling it due to the horrendous ... Read More
We initially sailed on this ship this past November/December 2015 and I gave the ship a very bad review for many reasons, not just one instance. This trip was booked prior and I was planning on cancelling it due to the horrendous experience we had. The powers to be at Celebrity called me personally after my bad review and spent an hour on the phone listening to issues and I felt, really paying attention. They asked me to try again and give them another chance and honestly I was on the fence, the experience was that bad. We have sailed on more than a dozen Celebrity cruises in the past and that cruise was not up to their standards. As it got closer to the date I was weakening because it was an itinerary I really wanted to go on. And so we did. I am glad we did. The unhappy ship that we were on in November turned itself upside down and you could feel the change, see the change. The service was better, in fact outstanding this time. Some familiar faces in the service area and this time they were happy and smiling. The food was better, except the cafe upstairs, which was ordinary and not really up to Celebrity standards. After a long day of excursions if you arrive back to the ship after 2 pm, food options are limited and not healthy. its a long wait till dinner at 8 pm. They put out cheese, but no cracker, they tell you to use bread. Really? Tea time at 4 pm at least gave us scones and some desserts. Still, not healthy. Would have liked a fruit salad or a green salad option. But that was my only complaint. The Shore Excursion Manager, Ana, went out of her way for us and was class A in our book. The itinerary on this cruise is not for the weak. Every day its an 8-10 hour tour. Much to see and absorb and the next port of call quickly becomes your favorite till you get to the next one and wonder how could it get better. The Dalmatian coast is breathtaking and not to be missed. A full day in Venice was my highlight, having been there before years ago, it was all new to me again as the memory dims. Zadar, Split, Dubrovnik and Kotor were all amazing and I only wish I had the stamina to repeat it again. Isle of Capri is not to missed. Being in Rome many times we wanted to do something different and found a tour "Rome by night". Is was a beautiful new experience that is highly recommended. In the end we were so exhausted by this full itinerary with only one sea day, it took 2 weeks to recover from our "vacation" at home. The only negative I have and its not the ships fault, is so close to the last trip the shows were the same. So mostly we didn't enjoy seeing the same show again and left early. All in all I am glad I caved and did give it another chance as it turned out it was an extraordinary experience and one of the best trips we have had in recent memory. Read Less
5 Helpful Votes
Sail Date: May 2016
We are an American couple in our mid-60’s who were on a B2B in the Mediterranean and Adriatic for a total of 22 nights. We very much enjoyed the first one of our 12-night Mediterranean cruise which started on April 27 from Civitavecchia ... Read More
We are an American couple in our mid-60’s who were on a B2B in the Mediterranean and Adriatic for a total of 22 nights. We very much enjoyed the first one of our 12-night Mediterranean cruise which started on April 27 from Civitavecchia and ended on May 9 in Venice. I posted a summary of that cruise with details about the “Constellation”, food, entertainment, service and the ports called “Very Nice Mediterranean Cruise on Connie” if you’d like to check it out. This review is for the second part of the B2B which was the 10-night Adriatic cruise RT from Venice starting May 9. It was our 14th on Celebrity and 37th overall. Since we’d been on the “Constellation” six other times, the “Infinity” twice and the “Millennium” once, we knew the ship and its features well. Our experience on the ship on this cruise was very similar to the first one of our B2B. Our belongings were seamlessly moved from Cabin #8036 (2B Unobstructed Balcony) to Cabin #3008 (Ocean View) which were near the forward elevators on the starboard side. The layout of both cabins was very similar with a shelf under the window where the balcony door would be. The storage was adequate, but it would be nice to have a few more drawers in the closet. Since there are only two hooks on the walls, we bring magnetic hooks to give us some additional options for hanging clothes and papers. The food in the MDR was very good and the pizza and pasta station in the buffet were good. The entertainment was excellent and we continued to enjoy three production shows (“iHollywood”, “The Land of Make Believe” and “Celebrate The World”) even though we’ve seen them many times. The cast was terrific especially Robert who also was a very funny guest on Celebrity’s version of the “Tonight Show”. Cruise Director Maarten and Activities Manager Taylor were the best team we’ve seen anywhere as they started the party and kept the fun going. Graeme Kelleher is without question the best Captain’s Club Host we’ve ever had. The DJs also kept playing danceable music in the Reflections Lounge until late several nights even though only a few couples were still there (sometimes after 2:00 am). The overall service at all levels was great. We’d had lots of problems with “Select Dining” on the first cruise getting tables in our preferred section, but it improved on this cruise with a couple of exceptions. So, overall we had an excellent time. As with the first cruise, we had the Classic Beverage Package as one of our included perks. We really liked being able to get bottles of water when leaving the ship on every port call and during the day while onboard. We also got cans of soda and glasses of OJ whenever we needed them. In the evenings, we’d have several glasses of wine with dinner and other drinks in the theater as well as the bars and lounges. It was really nice to order whatever you wanted and not worry about signing for anything. It also lubricated our dancing! Obviously, there’s a balance for drinking alcohol late at night vs. being ready to go on an excursion the next morning, but we adjusted as needed during the 22 days/nights on the two cruises. There were eight ports and two days at seas on this itinerary. We still like to do what we can on own but since we’re getting older, we did more ship’s excursions than in the past. This time, it was pretty skewed as we only did one port completely on our own and seven with the ship. Here’s a summary of what we did in each port: We were in Venice overnight on the last day of first of our B2Bs. We walked from the ship docked at Marittimato pier to the People Mover station. There was a long line of people waiting to buy tickets for about $2. We didn’t bother to use it as it wasn’t much longer of a walk into Venice and we probably got there faster than people at the end of the line (and we saved $4). Once there, we each bought a pricey 24-hour vaporetto pass for 20 Euro (about $23) and went to Murano and Burano. Note that it took about three hours for that route so you need to allow enough time (especially if some of the vaporettos are so packed, you’d have to wait for the next one to arrive). The following day, we continued to use the same pass to go St. Marks. We had the typical Venetian experience as we wandered around getting lost until we found the train station. We then took our last boat ride and returned to the ship in plenty of time for the start of the second of our B2B cruises. In Koper, Slovenia, we did the “KR16 Lake Bled and Island” tour at $130 pp. It was a little pricey, but the lake is a long distance from the port. We’d been there in 2009 on a land tour, but that was in February so the boats didn’t go out to Slovenia’s only island. It took several hours to get there by bus, but we enjoyed the boat ride with one man paddling with two oars. We trekked up the steep stairs to the top of the hill, but unfortunately the church was under repair so you couldn’t go in. However, it was still nice to get there. After that part of the tour, we were offered two options: you could stay in the town to shop, eat or just wander around or the bus would take you up to the Bled Castle. If you opted for the castle, you could walk up a fairly steep cobblestone ramp to the ticket booth and get somewhat of a view. For 10 Euro, you could enter the courtyard where you got the full panorama including the island. While we were in line, a man gathered 10 people and got us in at a discount at 8 Euro each. There were more than 10 of us from the bus so the guide could have mentioned this to us so we could have done the same within our group. Once inside, there was an interesting museum, a wine cellar and an indoor restaurant plus outside tables overlooking the walls. The restrooms were free even if you didn’t buy anything. Even though we’d been there before, it was well worth the small additional cost (especially since we’re not shoppers and would have been a little bored in town). In Zadar, Croatia, we booked the “RZ13 Krka National Park – Half Day” tour at $85 each. We drove into the mountains for a couple of hours and finally reached the park. There were hundreds of small and large streams and waterfalls everywhere as you walked for about an hour on a boardwalk around a loop. About halfway out, there were some picnic tables where we had sandwiches, cookies and sodas that we brought from the ship. It was an interesting tour although some avid photographers blocked the path many times to take a ridiculous amount of “selfies”. We’d been to Split, Croatia before and seen Diocletian’s Palace and the other major sights in the town. So, we booked the ship’s “AT08 Ancient Salona and the Town of Trogir” (aka “Roman Ruins of Salona and Trogir”) for $60 each. It was a very gray day and drizzly, but we were able to see the ruins in Salona without getting soaked. We walked around the area to see how large the town used to be when it was the capital of the Roman province of Dalmatia. There was also a small museum which had free restrooms. Unfortunately, there wasn’t time to visit the amphitheater as it was too far to see it within the time constraints on this tour. We then continued to the town of Trogir which was founded about 2,300 years ago. It’s said to be the best-preserved Romanesque-Gothic complex not only in the Adriatic but in all of Central Europe. There were many limestone buildings and we visited several churches. We were also treated to some Croatian songs from an acapella group of five men who were selling CDs. After trying to stay out of the rain on the promenade, I climbed up the bell tower of the Cathedral of St. Lawrence which was included in the admission price as part of the tour. There were quite a few stairs leading to a steep ladder and a tight squeeze to get to the highest level which offered a great view of the tiled roofs below. The only problem was that it started to pour and the rain came flying in through the open sides of the tower. I was soaked to the bone, but so was everyone else as they made their way back to the bus! In Dubrovnik, we did the “DU10 Highlights of Dubrovnik Riviera” for $73 each. We went to higher ground on the bus where we stopped to take pictures of the panoramic view of the walled city below. We drove further to the Konavoski Dvori restaurant which was next to a river with some of the water routed to waterwheels. We were served some local meat, cheese and bread plus a choice of a glass of red or white wine. It was only about 10:00 am so it was a little early to be drinking, but it was a nice stop for a break and restrooms. We continued down the coast to Cavtat, a fishing village and seaside resort, where we had about an hour of free time. The promenade was nice and had many benches where you could rest and look out over the quiet harbor. We then returned to Dubrovnik where we had a guided walking tour. The streets were very crowded and noisy so we weren’t able to hear much of the commentary (even with the earbuds for the “whispers”). Since it was early May and there were only two large cruise ships in port, we couldn’t imagine what the crowds would be like in the high summer season with many more ships there. Dubrovnik is the classic example of the double-edged sword of cruising: being able to see wonderful sights from the comfort of your ship vs. finding an overwhelming number of people doing the same thing which lessens the experience for everyone. At that point, we decided to break away from our group and the crowds to head for the cable car station above the city. On the stairway to get there, many shops were selling RT tickets for 120 Kuna ($18 pp), but we weren’t sure if they were higher priced than the official venue. It turned out that they were the same price, but you still had to wait in the same queue with or w/o tickets. It was not an original idea as there was a pretty long line when we arrived. Some people bailed out to take a taxi up to the top which made it a little quicker, but we still waited for about 45 minutes before we got to the ticket booth. There are two cable cars, one going up and one coming down. They each hold about 35 passengers and move quickly to the top or bottom in less than 5 minutes. Once you’re up there, you’ll get a great view of the walled city on the sea side and the mountains on the other side. There’s a restaurant, a small amphitheater where you can eat your own food and free restrooms. We brought sandwiches and cookies from the ship and relaxed there enjoying the views in all directions. There was a line for going down, but it didn’t take too long. It’s definitely worth the cost if the weather is clear. Once we got to the bottom, we walked back to the city, went to the Pile Gate area and joined the short queue for the shuttle bus to the ship. It’s free if you have any Celebrity excursion sticker or you can buy tickets if needed. It took about 15 minutes to get back. In Kotor, Montenego, we booked the “KV19 Seaside Resorts of Budva and Kotor” at $65. On the way to Budva, the bus stopped at an overlook so we could see Sveti Stefan, the famous high-end resort island on the Montenegrin Riviera. There was a lot of construction going on to widen the road and to build more hotels and casinos. Once in Budva, the weather wasn’t great, but we did a walking tour to the stone fort, citadel, church and other buildings above a nice harbor and a beach with some pounding surf. We had about an hour of free time to walk around with an option to get some food and drinks at a local restaurant. We then returned to Kotor where we were led on a walking tour through the Sea Gate inside the walls. It’s one of the best preserved medieval old towns in the Adriatic and is a UNESCO world heritage site. The architecture was interesting and there were many shops. If the weather wasn’t so gray and drizzly, I might have attempted to walk up the many steps to St. John’s Castle high above the city. Maybe we’ll give that a shot next time. When we were in Naples on the first cruise of our B2B, we did the ferry on our own to Capri and Anacapri. As we’d been to Pompeii many times, we opted for the ship’s “NP06 The Ruins of Herculaneum” for $73. We were surprised to see that the site was located in the middle of a residential neighborhood in the modern city/commune of Ercolano. Our first view of the ruins was looking down from above into the excavations. Our guide was great as he explained that only one fourth of the buried city has been uncovered so you got a sense of how large it was at that time. Unlike Pompeii, it was quickly buried in ash so it was virtually untouched when it was excavated. Casts were made of many skeletons of the people who were instantly killed by the intense heat of the eruption and are placed where they found them. The tour was very comprehensive as we visited pretty much every street, house and building. We’d definitely recommend it as a nice alternative to the crowds at Pompeii. In Catania, Sicily, we did another ship’s excursion called “CQ21 Panoramic Catania” for $55. Unfortunately, this was the most disappointing tour of our B2B as the city and surrounding area were very gray and rundown with litter everywhere which looked like it had been there for years. The bus dropped us off at an overlook of the Aci Castello, a castle built on black lava almost 1,000 years ago. We then did a “drive by” through some cities and historical areas, but we didn’t stop again. We returned by the same route to Catania where we had a walking tour. This was certainly better as the buildings and church exteriors were very interesting. We also saw the Roman ruins and the fountain from the underground river that provides drinking water to the city. Our guide also helped us to buy two deep-fried arancinis for 1.80 Euro ($2) each. They were the size of your fist and both had rice with one having tomato added and the other with eggplant and cheese. It was a very filling local treat and the highlight of this tour. At the end of the cruise, we booked the ship’s transfer by bus to the Marco Polo airport at $34 each. We did that to simplify things so we wouldn’t have to hassle with cabs or water taxis at the port. We got on the Celebrity bus w/o any problems and things were looking fine. However, when we got to the airport area, the bus stopped in a parking lot and everyone had to roll their bags up an incline in the rain with construction in progress. There were no carts to use and really not much direction from the staff as to what to do. Apparently, their buses are not allowed to drive to the covered airport entrance which was a surprise to us and the other guests. Not exactly the best way to end an otherwise nice cruise! All in all, we had a great time, even with so many ports in so few days. About the only thing that didn’t please us during the cruise was Celebrity charging $12 pp for transfers from the ship’s port to some of the cities. If they have to dock that far away, they really should be included. We did ship’s excursions those days so we didn’t have to pay, but it’s not fair to the independent travelers. In the coming ten months, we have three more cruises booked on the “Millennium” in Asia and another three on the “Solstice” in New Zealand, South Pacific and Australia. We’re definitely enjoying our experiences with Celebrity and we hope that our satisfaction continues. Read Less
13 Helpful Votes
Sail Date: May 2016
Embarkation - we arrived by private taxi without luggage tags that we only received on our arrival home. This made our baggage drop off extremely difficult cause as concierge passengers we didn't have proof of our right for priority ... Read More
Embarkation - we arrived by private taxi without luggage tags that we only received on our arrival home. This made our baggage drop off extremely difficult cause as concierge passengers we didn't have proof of our right for priority baggage delivery to cabin. Cabin Attendants - Frederick and Isaias both from the Philippines were the best in years Select Dining - Celebrity has big problems here, every single night we had to wait 20 to 30 minutes to get our preferred seating, no matter what time we arrived. The complaint was general and most agreed they would think twice before trying Celebrity again. Room Service - one dinner was quite good, fast and hot food, fish perfectly cooked and many morning breakfasts. This service was prompt and on time but make sure you check what you ordered and that the right plates and cutlery are there. The coffee was extremely bad and thanks to our complaints the service manager, Sara sent coffee from the Ocean Liner restaurant which was better. Forget the main buffet for breakfasts cause its always short staffed and crowded, you cannot find the table you want and especially much worse on sea days. So the best bet, go to the San Marco main restaurant for a tranquil served breakfast. Guest Relations are most professional and quick to solve issues something that I have found often very trying on other ships. However, a warning for those wishing to use the Destinations Concierge, as our experience with her was unhelpful. We wanted to know about an early departure taxi at Venice pier and were advised that taxis were hard to find and we should book one with her at $95. Considering that an excessive amount we took our chances and found that there were more than 20 taxis waiting and we only paid 45 Euros. Martini Crush Bar - The Classic beverage package that now a days is offered along with paid gratuities, is not valid if you would like to have a Martini at the Martini Crush Bar. Reason? Classic BP is for drinks up to $8 US (wine up to $9 US per glass) and the MC Bar asks for $13 US for the it, so its up to you if you want to upgrade and this will cost you $65 US per day. Cheers! Excursions Based upon advise we heard many times its better to do your own excursion rather than using the ships offers. Already knowing many of the ports, we decided to give it a try this voyage. Needless to say we did a lot of homework before the cruise to get familiar with the ports we had not visited before. Happy to say that those suggestions were right because the choices available are endless and all of them belong to private tour companies. An example, Kotor Open Tour, Hop on - Hop off service with a hostess on board cost only 20 Euros and took you to 3 other cites nearby to Kotor. To do the same through a ship offered tour would cost more than 100 US per person. Of course I would only recommend this approach to those without any mobility problems. Koper is beautiful place that deserves to be explored on foot. Great bars and restaurants and beautiful boutiques. Dubrovnik is a fantastic place, do not miss walking around part of the wall at least, its quite pricy (120kn) which can be paid by credit card. If you go, have lunch at the restaurant Tavulin Bistro ( bistro@tavulin.com ) located behind the Cathedral facing the main square. I is a very classy, tranquil and affordable place to have lunch and a glass of wine. Naples Don't make the mistake of walking anywhere more than 4 blocks in this crowded and busy city with extremely uneven sidewalks. Buy a day pass for bus and subway at about $3.5 US per person. Use that to visit the Archeological Museum at Museum Station. Don't go searching for the Cruise Critic choice pizza shop Sorbillo's on Via Tribunali!!! The place has no outdoors seating is extremely crowded, the service is rude and the 'famous' pizza although inexpensive was thin as paper and is not worth the problem to find it. Bus 151 will take you back to the port. Princess Cruises vs. Celebrity Cruises This cruise came just after our inaugural cruise with Island Princess, a 19 day Mediterranean and trans-Atlantic cruise. So we decided to compare the two. To make it short, Princess Cruise line wins it hands down in every aspect with only one exception, and that is the Fitness Facilities (Island Princess fitness area was an interior crowded, claustrophobic place meanwhile, Constellation's on deck 10 FWD was open, airy and with tremendous view of the sea). But, in service, food, and staff the Island Princess has no parallel. So to your last question: yes I would go again but with Princess Cruise line for sure. With Celebrity, regardless we are Elite Status we will pay much attention to many details that are important to us before making another booking on Celebrity eg. the ship size (small to medium), the room size, configuration and storage capacity. Celebrity Cruise Lines was considered a step above other cruise lines and I can attest that it was true. Unfortunately, lately we and many other passengers on this cruise realized that that high standard of quality is declining. The key thing was the change of Formal Night to Chick Night. It is obvious that they are putting money first and passenger satisfaction second. I understand very well that Cruise lines are businesses and as such they want to make money but anyway, that is not an excuse. Read Less
10 Helpful Votes
Sail Date: April 2016
We chose this cruise because of the itinerary and the price. The price was great, and we loved the places we went, although we had been to all of them before. One of the first thing we noticed on this ship, as opposed to all the other ... Read More
We chose this cruise because of the itinerary and the price. The price was great, and we loved the places we went, although we had been to all of them before. One of the first thing we noticed on this ship, as opposed to all the other cruises we have taken, was that many of the crew were not friendly or helpful. They would walk right past you and many murmur "hi", but were not particularly friendly. Although most of the cabin crew were very friendly, as were most of the waiters and servers. The people in the buffet, and the seating staff in the dining room, and many of the staff in the shop areas were not very accommodating or friendly, but very eager for you to buy. We also noticed that the ship was VERY dated, and was not at all well kept up. This was also a first for us. We had a balcony, and the whole 12 days, there was a dirty area right in the middle of the glass the size of a basketball that you couldn't see through at all. I ran a cloth through it just to see if it was scratched, but it was just dirt, and no one ever cleaned it. And there were four or five dried drips of paint down the glass as well. Also there was dirt in the gutter of the balcony near the railing that was always filled with black dirt and sludge. The floor by the wall was rusty and the paint was coming off the white rail beneath the bottom of the balcony. The rug was also coming up in front of the balcony door. There was black mold in the caulking at the bottom of our shower, and the hooks that held the shower curtain were rusty. The faucet was corroded. In the buffet, some of the cushions were torn and the seats had wear lines where people had sat that the lining was showing through. Most all of the railings on the decks were rusty and had big areas where the paint had been scraped off, so there were both rust and black areas wherever you looked. The lounge chairs were scraped and worn, and looked old. Also, the staff on the ship - especially at the excursion desk often didn't know things that they should have known, and gave us wrong information quite often. For instance, the last two days we were in Venice, and we could see busses in the distance that said "free port shuttle" on them, but no one could tell us if those were for our use, or if they came down to where out ship was. We were told by the desk that there was no free shuttle, but that we could pay 22 euro for the ships shuttle boat that would take us to St Marks Square. Then when we got off the ship there WAS a free shuttle to the end of the port. So after we saw that there was a free shuttle, we asked if it would be available the next day, the day of disembarkation, and we were told that it would not be available, which seemed very odd to me. While we were on the free shuttle, there were a few people who had paid for the ships shuttle to St Marks Square, but they never found where it was they were supposed to go, so missed it even though they paid for it. Also on the way back to the ship, there were quite a few different people who also never found where to get the ships shuttle, so never used it, having paid for it. AND we asked the bus personnel about the free shuttle the next day, and they said that yes, the free shuttle would be available for us to use. It seemed as though the ships personnel had no interest in anything that was not part of the ships excursion packages, which was also not how it had been on other ships. Usually we are told in the nightly newsletter basic things as to how to get around in the different ports if you were going on your own, and other tips about the ports that would help those of us who were not on the ships excursions. There was very little of that kind of information, although there was a little. It seems like the ships staff should have a basic knowledge of transportation and customs and so on for us as well as the ships tours, but they seemed very lacking in even basic questions about the ports. That being said, we still enjoyed the cruise, and would do it again. None of this was a deal breaker for us, since the price was so good, it was just not like anything we have experienced before. We could overlook that kind of thing, but we would be very discouraged and angry had we paid top dollar for this shabby ship. We enjoyed the food, and the people who were nice, and just ignored the bad stuff, but I would be very careful if that kind of thing is important to you. Read Less
5 Helpful Votes
Sail Date: April 2016
We loved the itinerary: Rome, Civitavecchia, Naples, Pompey, Valleta Malta, Santorini, Rhodes, Mykonos, Crete, Ephesus, Athens, and Venice. Wow! What a trip! We had so much fun and loved each of the ports we visited. We used ... Read More
We loved the itinerary: Rome, Civitavecchia, Naples, Pompey, Valleta Malta, Santorini, Rhodes, Mykonos, Crete, Ephesus, Athens, and Venice. Wow! What a trip! We had so much fun and loved each of the ports we visited. We used cruisecritic.com to find excursions at a much cheaper rate than offered by Celebrity. Each one was perfect. I had also found some of the excursions on viator.com that worked out beautifully. One of our best deals through viator.com was the transfer from the Port of Venice to the Marco Polo Airport. A Mercedes van (could have easily accommodated 6 with luggage) picked the 4 of us up right at the terminal door and drove us to the airport at a cost of $55 US dollars total which was less than 50% of the cost of Celebrity's bus-type transfer. Quick, easy, and inexpensive! The food was excellent aboard the ship. We had an interior room near the center elevator on deck 7. The room was spacious and comfortable with plenty of storage, a seating area with table, vanity, room on either side of bed....shower was even more accommodating than we find on most of the other 27 ships we've sailed. The 2600 or so passengers made us never feel crowded. The ship allowed for easy exit at the ports. Never had a long wait to exit even on the tender location, Santorini. I would highly recommend this ship for adults and senior adults, not so much for children as it lacked many of the amenities favored by the younger crowd. The shows were generally very entertaining; Martin, the coordinator of all the entertainment was a hoot. The price of our 12 day cruise was just over $1000 each; I think we got a very, very good deal. I would have liked to see more enrichment activities including lectures on the ports of call, the culture and the history, such as we experienced four months ago on the Celebrity Solstice in New Zealand/Australia. Nothing like that aboard this ship. Read Less
1 Helpful Vote
Sail Date: October 2015
After a brief visit to Turkey a few years back we wanted to go to Istanbul. The October Constellation trip was a good price performer in the off season. We even got the free tips package, which was also popular with the crew as these ... Read More
After a brief visit to Turkey a few years back we wanted to go to Istanbul. The October Constellation trip was a good price performer in the off season. We even got the free tips package, which was also popular with the crew as these cannot be removed :) The embarkation was smooth and trouble free. We took the Havatas Airport Bus (13TL) and stayed at The Point Hotel in Taksim Square which was right at the bus drop off. We had the hotel call the cab in the morning to get to the ship. Note- negotiate cab fares up front- meters are ignored. This is a nice, well run ship. We marveled at the view of Istanbul before we left and wished to stay longer. We could find a decent beer (Leffe and an American Microbrew IPA) and the Captain was Greek and very entertaining and interesting. I was super cranky at the posted sign when I went to try to change to Anytime Dining (full don't bother) and the MDR food was OK - they have no idea how to make soup. The water for making tea was lukewarm as per legal requirements is a guess. We heard a lot of grumbling it was hard to find free food later in the afternoon or very late at night. We love the MDR vs. the buffet experience and the service was flawless. The highlight of the ship for us was the band- we like to ballroom dance. Kathleen and The Saints were in the aft lounge every night. The dance floor was a bit small but we made it work. There was a fabulous Euro DJ (Inferno) who played every night in the Martini Bar. Sadly you could not find him where there was a dance floor. No smoke was noticed anywhere :) They would open the helicopter pad for important sightseeing spots and you could chat with the Officers (the Housekeeping Director was a great resource for questions) - this was a nice touch. There was no piped in music in the library- yaa. This was our first time on Celebrity. They need a bigger variety of shore excursions at Kusadasi- we were less interested in ruins after 11 days. The ports were excellent- Corfu was just amazing for the forts and Greek lunch. Read Less
Sail Date: September 2015
Sailed on the constellation, last september, and found so much lacking this time. Dining: service not as good, did not pay attention to what i ordered. the meat was always dry. one night we had lamb and everyone after said it was ... Read More
Sailed on the constellation, last september, and found so much lacking this time. Dining: service not as good, did not pay attention to what i ordered. the meat was always dry. one night we had lamb and everyone after said it was chewy and hard to eat at all. Worst ever entertainment, only one show was really worth watching that was goronwy thom., the rest we saw last year nothing changed. What really was the worst was nothing to do on sea days, we only saw a get together one day (dancing) last year the staff all jumped in the pool, even the entertainment director and played vollyball. There was lot's going on.,this time sad to say we were bored. I have never been on a cruise ship (done 12) where the last formal night, did not do something with the staff, introducing them all, one by one and we clapped, and the napkin waving, silly as it is, it is fun to watch everyone doing it., this time nothing. We finished our meal, and we all left. This entertainment director needs to put some effort into doing his job, we had better entertainment on the century and that is a much older ship., but i was impressed and told them so, as it was so good. Cabin service, constantly had to ask for shampoo., we brought shower get, etc., but not shampoo, expecting to get in our cabin. i would leave the empty one on the floor in the shower, he must have seen it was empty. Last year, and previous years, celebrity including the constellaton used cloth towels in the public washrooms, must be cutting back, as there was non this year, just the paper towels. I will continue sailing with celebrity to get our level up, but was greatly dissapointed this time., constellation standards have greatly declined. Read Less
3 Helpful Votes
Sail Date: September 2015
To celebrate our fifth anniversary, my husband and I decided to go on a mediterranean cruise and found a good deal on the Celebrity Constellation with an ocean view cabin, and drinks and gratuities included. The embarkation process went ... Read More
To celebrate our fifth anniversary, my husband and I decided to go on a mediterranean cruise and found a good deal on the Celebrity Constellation with an ocean view cabin, and drinks and gratuities included. The embarkation process went fairly smoothly although there was quite a line. We arrived via train from Rome, and tried to walk all the way to the ship which didn't quite work. Fortunately we found the shuttle to the boat, although it took awhile for the shuttle to get going (and there was no a/c). After arriving in the check-in tent, the lines moved quickly and before long, our luggage was handled and we were boarding the ship. We were greeted with mimosas which was a nice touch. The cabin itself was nicely appointed. The bathroom felt slightly run down, but overall no complaints. The exterior of our cabin window was dirty and we couldn't see well through it, but fortunately that was cleaned by the next day. Dining options were plentiful and we enjoyed the flexible dining option where we ate basically whenever we wanted (but making a reservation a day in advance). Meals were pretty good quality, as expected, but some entrees missed the mark, and the buffets could be hit or miss. Our best dinner was at Ocean Liners, which felt like eating on the Titanic -- so formal and old-timey in the best way. There’s a cafe which we stopped by at least once per day which had great views and delicious lattes. Service across the ship was wonderful. The crew couldn’t have done a better job. Entertainment was better than expected. We had assumed the shows would be cheesy... which some were. But one evening, they had a late night "adult-oriented" show which was actually really impressive, and the talent of the ships' entertainers was way better than I'd anticipated. We actually preferred the on-board entertainment over the special guests. It definitely seemed that there were options for everyone, no matter your taste. The Motown night was especially fun! We enjoyed many gorgeous sunsets, drinks in hand, while others were dining. After dinner, we strolled on the deserted decks, sometimes lying on the deck chairs to look at the Milky Way. Most of the informational sessions for upcoming ports really focused on selling their partnerships with local shops and, of course, the shore excursions. I would’ve preferred the history and interesting facts about those places, so if that’s what you’re looking for, bring a guide book. My biggest piece of advice is to research the ports ahead of time so you know when to book an excursion and to sight-see on your own. We had days in Athens and Santorini on our own, but then a really mediocre time in Sicily since we’d vastly underestimated the transportation options there, and ended up wandering around Messina (which wasn’t so great). All in all, it was a great first cruise experience. We definitely aren’t going to be lifetime cruisers, but I’m sure we’ll go again! Read Less
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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