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Cruise Ratings
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Sail Date: March 2014
The ship was fantastic. Lots to do in the day time and evening. One negative is that people are allowed to smoke on balconies and it is annoying sitting on your own balcony smelling the smoke from others. The pools and hot tubs were great. ... Read More
The ship was fantastic. Lots to do in the day time and evening. One negative is that people are allowed to smoke on balconies and it is annoying sitting on your own balcony smelling the smoke from others. The pools and hot tubs were great. We upgraded to a balcony which was worth it for sure. The food was amazing and so was the service. There were shows every night as well as music in other areas. We were cabin 91676. Very accessible to pool and food. We did a snorkelling excursion in Key West. It was O.k. I have snorkelled a lot of places like Hawaii and other Carribbean islands so didn't have high expectations to begin with. Before going on this ship, I had only been on one cruise on Grand Princess. The food, services experience are very comparable I could say. Perhaps a bit higher scale on the princess. Read Less
1 Helpful Vote
Sail Date: October 2014
This was our first cruise on a Celebrity ship. Previous cruises have included Holland America and Carnival. We did not pick this cruise for the ship, but rather the itinerary and to try out the Celebrity experience (another line had a ... Read More
This was our first cruise on a Celebrity ship. Previous cruises have included Holland America and Carnival. We did not pick this cruise for the ship, but rather the itinerary and to try out the Celebrity experience (another line had a similar itinerary offered). There were pros and cons to our experience on this ship. Pros- Embarkation was great. There were free alcoholic and non-alcoholic drinks and we were never waiting more than a couple of minutes to get to the next area. The iced towels were a nice touch. The whole process took us maybe 20 minutes? Definitely a better experience than on other lines. Entertainment was good. The shows had very interesting performers, including acrobatics. The parties that the ship hosted were neat and you can tell a lot of time and effort went into planning them. For example, there was a "Frozen" party and they had ice sculptures, acrobats, dancers, and the place decorated all in white. They also threw quite the bash for Halloween and had much of the ship decorated (even carved pumpkins). Drinks were very good. The ice bar was a lot of fun after a hot day in the sun and the martinis were very good. Every drink I had on the ship was expertly crafted. I also really enjoyed the wine bar with the self-serve machines which utilized a pre-loaded card. I really enjoyed the galley tour and cooking demonstrations. The ship overall was very clean. The clientele were friendly and we met a few couples that we talked with on several occasions. Service as a whole was good throughout the ship (wait staff in mdr & buffet area, bars), except our cabin steward (discussed below). I really liked the hydrotherapy pool area and the aqua spa cafe. A great place to stop by and get a snack when needed. Also, the hot tubs and pool in this area were never crowded. Cons- Our room steward was subpar. When we checked into our room, there was trash from prior guests and there were half-drank drinks in our fridge. Although we asked repeatedly, these things were never removed. On a couple of days we didn't receive towels, which was a big deal given their importance. There were a couple of occasions where we called to request wine glasses be brought to our room and we did not receive them. We also missed having the towel animals (again, non-existent on this cruise and prominent on Carnival & HAL). Food was fine, which isn't necessarily a con, but I'm used to food being really good on cruises. In this case, it was not great, but not terrible. I actually enjoyed the buffet dinners just as much (if not more) than the dining room. At the buffet, they had great curry dishes and the cheese spread for breakfast was fantastic. Highly recommend the buffet area. The seated dinners left much to be desired. Many dishes lacked flavor or were over-cooked. I ordered fish on the first couple of nights and stopped because it was very dry and overcooked. The deserts weren't that great either, and we missed the lava cake from Carnival. I actually really found myself missing the food from HAL and Carnival. Both of those lines (which I recognize are really the same company) had better dining room food than the Celebrity Summit. Additionally, the dining room entertainment experience on Celebrity was non-existent. I know it is silly, but I enjoy the fun singing, dancing, etc. in the dining room which is part of the HAL and Carnival experience but not this one. Disembarking- This was not as good as getting on the ship. Long lines, although generally pretty organized. It would have been better if they allowed more time between the numbers. Would have preferred to sit for a bit longer on the ship and not have had to stand for over an hour in long lines. We don't do ship excursions, so I can't comment on those. We like to do our own thing. I can say that if you take a port you've already been to and make it an at-sea day, you will have a fantastic time. It is great when there's almost no one else on the ship. Overall, we had a good time on our cruise and compared it to our prior cruise experiences. We liked that it did have a bit more of an upscale feel and the embarkation went smoothly, but thought that the cabin service and the food left something to be desired. That being said, from what we've seen so far, we don't have any particular reason to favor one line over another. We generally pick on itinerary and wouldn't mind sailing on this ship again if it was going where we wanted to go. Read Less
Sail Date: February 2015
This was my third Celebrity Cruise so I knew what to expect. But the Eclipse exceeded our expectations again! I don't know how they will top this cruise on my next Celebrity cruise! The 2015 ratings are absolutely justified. It has ... Read More
This was my third Celebrity Cruise so I knew what to expect. But the Eclipse exceeded our expectations again! I don't know how they will top this cruise on my next Celebrity cruise! The 2015 ratings are absolutely justified. It has all been said re the ship, cabins, food, public spaces, shore excursions. This time we splurged on a junior suite as we were celebrating our 10th anniversary of our relationship on this wonderful ship. Dominic, our butler, was fantastic. The junior suite, called a Sky Suite, was at the back of the ship on the sixth deck was not a crazy amount more than a regular stateroom with a balcony. We enjoyed an oversized balcony with a good sized table for wonderful breakfasts served by Dominic. It was heaven. Being at the back of the ship was beneficial for seeing the beauty of the Carribbean, especially when going in and coming out of the ports of the beautiful islands. I enjoyed the glass-blowing demos on the 14th deck, the spa and the incredible beauty of the centre staircase and lobby. All of the shore excursions were good and I particularly enjoyed the American Cup Regatta. Also, it was great fun to ride a horse on the beaches and go into the water on horseback. While I am not new to cruises, this has been my best experience so far and it will be hard to beat. I will remember it for the rest of my life with fond memories. Celebrity really knows how to do it right and it is no wonder they get so many awards. Read Less
Sail Date: March 2015
We are long-time Celebrity cruisers, and we know what we like about the line. The most outstanding thing to us about Celebrity is that they set a high bar for performance, and they always deliver. Not that they are always perfect - they ... Read More
We are long-time Celebrity cruisers, and we know what we like about the line. The most outstanding thing to us about Celebrity is that they set a high bar for performance, and they always deliver. Not that they are always perfect - they are human. But when something goes wrong, they move heaven and earth to make it right. We had a couple of minor problems on our last cruise (back to back Constellation in January), but the responsible folks took steps to right the situation, and constantly checked back with us to ensure that we were happy. THAT'S customer service. On this Silhouette cruise, every jot and tittle was perfect to the nth degree. Boarding was rapid and pain-free. The days at sea were relaxing. Even the weather cooperated! This cruise was so wonderful, we even recall the names and duties of so many with whom we interacted. The cruise had many high points, but perhaps the best was the constant variety of really fine music. The jazz group "Blue Velvet" not only had a huge repertoire, they were extremely talented musicians - and their vocalist really could knock out the tunes! They had an acoustic guitarist named Bear Stevens who knew lots of songs of many varieties, and could present many different genres in his own fine style. Very romantic for after dinner. Jeff and his orchestra were also super - very together, and clearly loved their work. Theater musical tributes included the 4 Seasons, Jeff Hughes as Elton John - SUPER job and he did several other gigs as well, and a Motown tribute band 3 guys who had those great old tunes spot on. There was a dude named Steelon who played a single steel pan and made it sound like the 150 person Peoples Revolutionary Steel Band (of the unlamented Peoples Socialist Republic of Granada). The ongoing star of the Eclipse musical firmament is, of course, the redoubtable Perry Grant. Perry has been wowing passengers for years with his wonderful instrumental and vocal talents, mixed with a slightly racy line of patter that keeps everybody laughing. As the reader can tell, good music is one of our favorite parts of any cruise, and this one met - nay, surpassed our fondest hopes! The Cruise Activities Staff - Sam and Maarten - were really good. They represent the cruise line the way any company would wish for its employees with maximum public interaction. To cite a trivial matter, they ran the Trivia games with a firm but friendly hand, resolving disputes in a way that left people smiling. Unfortunately for Celebrity, Sam is leaving for the bliss of wedded domesticity. While we wish her well, she will be missed by passengers and crew alike. Our stateroom attendant Julio and his assistant Rakesh were as good as we have ever had on Celebrity, as were our waiter Maynor and his helper Israel. This is not a light compliment - the best of the best is what we are saying! Indeed, this applies to all on the ship, from Vinay - the bartender in the Sky Lounge, to the many servers like Milka, Shomara, and Carlos. The less noticed among the crew - like cleaners and those with rest room duty - were always cheerful and smiling, with a good word. This is a happy ship! The food is well prepared and tasty. It is the same 14 day menu as it always is in the main dining room. Fortunately, there is enough variety to keep even the most frequent Celebrity cruiser happy. The specialty restaurants are all a cut above what we have seen when we have made the mistake of cruising ob other lines. Our favorite is Qsine - the small offerings are so unique and prepared with such care that we return time after time. That sums up why we return to Celebrity time after time - care, attention to detail, and the feeling that one is a unique and beloved family member returning home from time away. Read Less
Sail Date: March 2015
My husband and I just returned from our very first cruise aboard the Celebrity Equinox. We were so happy with our experience. The room was very comfortable. The ship was clean and has a nice feel. The food was mostly good but it was a bit ... Read More
My husband and I just returned from our very first cruise aboard the Celebrity Equinox. We were so happy with our experience. The room was very comfortable. The ship was clean and has a nice feel. The food was mostly good but it was a bit inconsistent. We ate at the Tuscan specialty restaurant. It was a little pricey but the beautiful view and great food was worth it. The entertainment was really enjoyable. We would highly recommended this ship and itinerary. We really liked the 2 days at sea at the beginning of the cruise and the 2 days at sea at the end of the cruise. It was refreshing to have that down time. My husband and I are in our late 30's. Most of the other guests were a lot older. Jyst an FYI - it wasn't an issue for us at all. Read Less
Sail Date: March 2015
Having cruised many times with Princess, P&O, Cunard and a few with Royal Caribbean we wondered how Celebrity would compare. As it turned out .. Very well indeed. Embarkation was extremely slick and lunch once onboard was our ... Read More
Having cruised many times with Princess, P&O, Cunard and a few with Royal Caribbean we wondered how Celebrity would compare. As it turned out .. Very well indeed. Embarkation was extremely slick and lunch once onboard was our first taste of the fantastic buffet quality of food. We ate at an outside terrace table and had our first glass of classic package wine a very nice chilled prosecco and clinked our glasses in anticipation of a great cruise. The cabin (Aqua class) was ready early and by 2pm we had unpacked and were ready to explore. Finding room in the double wardrobe was our first test but with a little careful reorganising we managed to fit in all our clothes. The over bed locker took bulky items. We would prefer under bed storage in drawers and felt there was lost space under the sofa which could have slide out draw space. The bathroom on the other hand swallowed all our toiletries, make up etc easily in a glass fronted shelved unit. Pleased to see the shower did not have the usual plastic curtain but rather a nice curved glass door. All in all a very good first impression of a balcony grade cabin. The Aqua class had daily bottled water and ice tea delivered along with a changing fruit selection. Nice bathrobes and slippers and good quality bed linens. The sofa was more comfortable than it looked and the flat screen TV seemed huge. We had just enough time before the muster drill to explore the upper pool deck and lawned area on the very top deck. Another first onboard a ship for us ... Grass! Afraid we never quite got the point other than being innovative and pleasant to look at it seemed a waste of good sunbathing area. No Sunbeds allowed on the grassed area. We like the sanctuary / retreat areas of other ships. Plenty of shade however around the main pool on upper and lower levels. Very distinctive tall partitions gave the ship a totally different look to other cruise lines. Muster drill was very crowded and we had to stand through out .. Fortunately life jackets are not requested to bring along as that would have made it even more claustrophobic. We stood near an open doorway ready to make a quick exit and did at least have a slight breeze. Listening to important parts of the drill in about ten different languages was extremely tedious and never experienced before. Finally it was over and we made a quick escape. A bar needed ... Testing the classic package again we realised this was an excellent choice if available with future booking we would certainly choose it again. The first night had promotions in the speciality restaurants for Aqua class ... Seeing as we would be eating in Blu for the rest of the cruise we decided to give Murano a try at the discounted rate. The food certainly lived up to fine dining experience .. Chateaubriand for the two of us was tender and delicious. The whole experience was a delight. How would Blu compare? We had an exceedingly good first nights sleep ... The first of the whole cruise ... The bed in the cabin is very comfortable and after putting our room service breakfast menu on the door ticked with our breakfast choices we slept like babies. We woke next morning with a call from the waiter saying he was on his way with breakfast. Much better than getting a wake up knock on the door. Our breakfast tray arrived ... Two actually .. We had ordered quite a selection and everything was just as requested. Tea bags were the only thing that didn't live up to expectations. The same ones were in the buffet area .. The only good teabags we found that made a good cup of English tea were in the Soeciality coffee shop. They had a large selection of designer tea bags and the English breakfast was our favourite. The classic alcohol package includes teas and speciality coffees so we often called as we passed and picked up a couple to use for breakfast. Problem solved. The main dining room is open for breakfast and lunch ... But lunch is only served on sea days which was disappointing for us. From choice we would prefer the dining room over the buffet any day. The only good thing on Equinox is the buffet food quality is exceptional so it wasn't such a hardship however it did get very busy on some days and our outside preferred seat not always available. Wine was always available ...!!! And always came chilled as did the beers. The buffet had almost every food imaginable ... Delicious salads .. Cooked to order chinese style .. My husbands favourite curry choices .. Pasta ... Could go on and on .. Just exceptional. Well spaced out counters and always kept spotlessly clean. The sea days we did use the dining room the menus were varied and service was excellent. We enjoyed not having the hassle of taking it in turns to fetch our food choices and sitting and chatting .. Probably a much more leisurely lunch experience and again good wine choices included in the package. Never having done a drinks package before we did wonder how we would find it. There was a certain amount of hard sell to upgrade to premium but to be honest there was little extra we needed. Most premium spirits are included that we like .. Bombay sapphire gin and quite a selection of whiskey included. All the wines we tried were good and I particularly liked the celebrity vintage sparkling champagne style wine. Martinis were not included .. My only disappointment. I managed to console myself with a gin and tonic! Eating in Blu was on the whole was good ... However we did find some passengers a little aloof ... Like they had suddenly jumped a whole class level. Strange and not experienced before even dining in Cunard Queens grill. There seemed to be a strange desire to eat at the window seats ... It was dark and no view ... ??? Some would take pagers and wait to be called to their window seat when it became vacant. Didn't really see the point of all of this snobbery. We enjoyed eating at all the available tables and found the waiters friendly and sommeliers knowledgeable. Having the package meant we never ordered wine by the bottle which was strange at first but meant we could pair each course with a good choice of wines. At the end of the cruise we decided that we would have preferred to have the speciality dining package rather than solely eating in Blu. The food had been good but often we just didn't have the choices we liked and ordered steak or salmon prepared simply .. There were better choices in the main dining room which we later found we could have requested. Such as the beef Wellington which was not an option on the Blu menu. We hardly ever ate in Blu at breakfast time preferring our in cabin room service breakfast menu or an early start in the buffet eating outside on the terrace. Now our one big let down on this ship ... There is no full promenade deck. The central doorways lead to a wide expanse of promenade deck which looks very promising however it quickly disappears behind the lifeboats giving no view at all. Then it comes to an abrupt stop in both directions. There is no continuous access to the rear or front of the ship our favourite ocean watching spot on any ship. The walk a mile is done up high on deck 14 but there does not feel any connection to the sea at that level. We did very little walking the whole cruise. We normally clock up a good couple of miles a day. This would definitely effect my choice of cruise, long cruises with many sea days would not be acceptable. We were told onboard that all celebrity ships are built the same with no promenade deck to speak of. Now our most enjoyable part of the cruise ... After the food and drink. ... Was the entertainment. Just superb! The dance company were acrobatic as well as fantastic dancers performing all kinds of trapeze and balancing acts along side the usual skilled dancing. Singers were great and the shows a delight to watch. Having got quite jaded with the shows put on by P&O it was very refreshing to watch all the different entertainment. We never missed an night in the theatre and enjoyed the comedians, jugglers and magicians solo singers and a fantastic Beatles tribute act who all added a new take on the regular cruise entertainment we have got used to. Finally a word on the staff ... A very dedicated team. From the cabin stewards to the waiters to the officers we felt they all went the extra mile to make our vacation special. So .. The big question .. Will we return for another cruise on Celebrity ... Almost certainly. We have achieved top loyalty levels with Princess and P&O and do get a lot of included perks which guarantee repeat bookings for them ... Free laundry and dry cleaning on Princess (Celebrity Equinox did not have a self laundry even). and loads of free internet minutes is a very big pull when it comes to deciding which cruise to take but our experience was very positive, enough to make us think hard when we make our decision. Celebrity get so many things right it would be hard to ignore a good deal should it come along in the future. Read Less
Sail Date: March 2015
We have cruised with Celebrity for years, the last few cruises were on the Solstice, Equinox and Eclipse and were excellent. Somehow we thought the Summit would be up to that standard, especially since it was refurbished. Unfortunately ... Read More
We have cruised with Celebrity for years, the last few cruises were on the Solstice, Equinox and Eclipse and were excellent. Somehow we thought the Summit would be up to that standard, especially since it was refurbished. Unfortunately it is not half as nice. The entertainment shows put on by Celebrity were not the first class shows you are used to, the dance and singing troups are actually from a different company and it shows. The ship is truly getting worn out - from bent railings to rust stains that have not been painted over, wood that is peeling from lack of varathane and floors looking worn, the public bathrooms had stalls blocked off and peeling surfaces on the dividers, the main curtain in the theatre was broken and had not worked for months according to the staff. Very disappointing. However, we loved the changes made with the small food portions, you know no one has been digging in your food and it feels much more sanitary. Also, keep in mind that the Solstice class has bigger verandas. Concierge class did not give us a chocolate each night, no fresh ice each day and no fresh flowers. Read Less
1 Helpful Vote
Sail Date: March 2015
My family of 5 (parents and 3 kids ages 28, 25, 22) went on the Celebrity Summit and are all huge fans of cruises. We each have gone on over 20 cruises and this was one of the best experiences we had. We stayed in the family suite, room ... Read More
My family of 5 (parents and 3 kids ages 28, 25, 22) went on the Celebrity Summit and are all huge fans of cruises. We each have gone on over 20 cruises and this was one of the best experiences we had. We stayed in the family suite, room 8181, which is probably intended for parents and 3 children, but we made do just fine! There was plenty of room for storage and the balcony is to die for! Plus it's a great location to get anywhere on the ship. The food was excellent, the ports were great (as always in the Caribbean), the shows and entertainment were phenomenal (especially the dancers - what talent and hard work!), but the best part was the staff! The Captain's Club lounge every night had the best waitstaff and staff that made our vacation wonderful. They got us involved in the many fun game shows and activities and made memories for a lifetime! Our cruise director and his staff were a blast and extremely entertaining 24/7 - I don't know how they all keep going with their energy and enthusiasm! Some of the best activities we did were the trivia games, Dancing with the Stripes, theme parties, Top Chef at Sea, the galley tour, backstage tour with the singers and dancers (they were wonderful1) and The Newlywed not so newlywed game show. Most evenings we ate in the main dining room for late seating. It did get very late to eat though and the buffet was just as good for dinner. None of us ate at the specialty dining restaurants, but heard positive reviews on them. The gym is smaller than on most ships, and no outside access from it which was a bit frustrating. Although it was never very crowded! We for sure will continue sailing with Celebrity in the future, and can only hope for such a great experience again! Read Less
Sail Date: March 2015
Embarkation was about 5 minutes, arriving at the Port at 11:30am. Cabins were not ready till after 1 pm. Greeted with the Mimosa and many smiling faces. Had lunch at the Mast Grill, and waited for the room to be ready. Mast Grill ... Read More
Embarkation was about 5 minutes, arriving at the Port at 11:30am. Cabins were not ready till after 1 pm. Greeted with the Mimosa and many smiling faces. Had lunch at the Mast Grill, and waited for the room to be ready. Mast Grill has excellent hamburgers and fries and was my choice for lunch for most of my cruise. Sky Suite 2150 all the way AFT on the 12th Deck, pool Deck... Amazing amount of drawer and closet space. Small bathroom with a tub with a high step over! Waterfall Shower. Balcony, 2 reclining chairs(not lounges) private and it got decent sun. Soot twice, but cleaned quickly. Butler was good, but if you utilize one read the list of things he does, because he will not offer that information. High tea brought to the room was nice, and the breakfast on the balcony was lovely. Food: So much better than my cruise on the Reflection 2 years ago. Luminae Diningroom for Suites only, was not live yet, and had the same menu as the MDR, but it was great! The Diningroom itself is lovely, elegant, relaxing and the service I had was impeccable! Mast Grill : Good Hamburgers and Fries Ocean view Cafe: Decent food overall... Spa Cafe : great place for healthy food. Bistro on 5 now $10.00 charge and the menu change very disappointing! Room Service: biggest disappointment of all, very limited menu and now better items cost $$ Entertainment: really good shows, very diverse entertainment, CD Richard Spacey good! Noticed serious cutback from 8-9 Activity Staff to 3-4... Activities were fun, and Officers got involved with some of the activities. I was never bored! I did miss the lectures they have had in the past though. I would definitely cruise on the Silhouette again without hesitation! Read Less
Sail Date: April 2015
We just returned from 7 days. Miami, at sea, San Juan,st Thomas, st Maarten and 2 days at sea. The ship was beautiful and extremely clean. Plenty of on board activities and excellent entertainment. Embarkation and disembarkation were ... Read More
We just returned from 7 days. Miami, at sea, San Juan,st Thomas, st Maarten and 2 days at sea. The ship was beautiful and extremely clean. Plenty of on board activities and excellent entertainment. Embarkation and disembarkation were flawless and each took less than 30 minutes. Few children were on board but they appeared to be well taken care of and entertained. Service in the dining room, we had open seating, was sporadic. Some nights courses were delivered in an even and continuous flow. Other nights we seemed to wait forever between courses. We had to ask multiple times for ice tea. Shore excursion on st Maarten was well below Celebrity expectations and a full refund was offered. Hopefully that excursion will be removed from the menu. If you see sight see Margot and beach as a notice please avoid it and pick another option. Read Less
Sail Date: April 2015
We have sailed twice a year for the past several years, mostly with Celebrity, and our last cruise, 11 day Caribbean, was definitely one of the best. We chose this itinerary because it took us to 4 new ports, Cartegenia, Columbia, Colon, ... Read More
We have sailed twice a year for the past several years, mostly with Celebrity, and our last cruise, 11 day Caribbean, was definitely one of the best. We chose this itinerary because it took us to 4 new ports, Cartegenia, Columbia, Colon, Panama, Belize City, Belize and Puerto Lima, Costa Rica. We flew into Ft. Lauder a day before the cruise. We stayed at Springhill Suites in Dania Beach and were completely satisfied with the facility and the service. The reasonable rate included transfers from FLL to the hotel and also to Port Everglades. In both cases the service was pleasant and efficient. Also offered was a buffet breakfast - very good. Celebrity notified all passengers the week before the cruise of recommended arrival times and it made embarkation delightful. We were registered, issued sea passes and were on board quickly. We go to the Aquaspa Cafe rather than the Oceanview Cafe because it is less crowded and very peaceful. Foods are limited compared to the main buffet, but there are delicious salads, soup and poached salmon to die for! Stateroom were ready on schedule and we were able to shed our carry-on luggage. Our checked bags arrived before the Muster Drill, very efficient. The muster drill was the only part of the cruise that needed improvement. We were directed to a public area with 6 or 8 chairs for 150 people. The presentation and announcements were delayed and we had to stand for almost an hour. In the past we assembled in the theater or a restaurant where seats were available for most guests. For the first time we used Select (anytime) dining. The first two nights we sat at large tables with strangers. On both nights the service was good, the company pleasant and the food quality above what we expected. On the third night we discovered Ignasius and his assistant, Aleks, the best servers we have ever had. From then on we sat at his table whenever in the MDR. We dined in Silk Harvest, Murano and Tuscan Grille and all were terrific. For us, the food in the Silhouette restaurant was so good and so consistent that we don't see a need to eat in the specialty restaurants to have an excellent dining experience. For breakfast we usually went to the Elite Cafe for coffee and something lite. The atmosphere was exceptional as was the service. Several specialty coffees are offered. Cafe American, latte, Mocha, espresso and several more. The orange juice is freshly squeezed and the pastries, as they are anywhere on board, are delightful. Add in a warm greeting and a beautiful smile from Gulschat, our server, and every day got off to a great start. We had a couple of breakfasts in the MDR and the food and service was very good. Lunches were usually "on the run" and the Oceanview, Aquaspa and Silhouette were above average. The entertainment was much better than on previous cruises. It has never been bad, but this time it was more enjoyable. The ensemble shows were well done. The 2 comedians and juggler were funny, and the "Beetles" show and "Tenors of Rock" brought the house down. A violinist and Mentalist were low key and enjoyable. The new ports were interesting and the excursions, all through Celebrity were fine. In Belize the AC on our bus quit and the ride to and from Alta Hun ruins gave us an authentic Belizean experience. In Cozumel we spent the day at "MR SANCHO'S," an all inclusive beach day. Fantastic! Don't miss it. As always on Celebrity the crew and staff were pleasant and helpful. This is where Celebrity separates itself from other mainstream cruise lines. Disembarkation was a bit slow due to the limited number of US Customs Agents. Guests were divided between US citizens and non-US citizens. There were 3 agents for all US citizens. Ugh. As stated previously this was a marvelous cruise on a wonderful ship with an outstanding crew. Read Less
2 Helpful Votes
Sail Date: April 2015
My husband (61) and I (59) just returned from a 10 night Celebrity Equinox Cruise. This is our 12 th cruise but our first on Celebrity. We arrived the day before and stayed at The Hampton Inn. Small hotel with the best and friendliest ... Read More
My husband (61) and I (59) just returned from a 10 night Celebrity Equinox Cruise. This is our 12 th cruise but our first on Celebrity. We arrived the day before and stayed at The Hampton Inn. Small hotel with the best and friendliest service I have even encountered. It's not in a location I would stay at for more then a day or two but for the night before or after a cruise it was great. The hotel picked us up at the airport within 20 minutes and after two long plain rides( Vegas to Houston to Ft Laud) it was nice to relax. There is a Winn-Dixie across the street in an older strip mall along with a great Sports Bar called Slackers where we had a great dinner. The hotel set up transportation to the ship for $6 each from a company called All Stars. Very efficient and we set up a ride after the cruise to the airport for $15 each. The hotel had breakfast the next morning which we ate in our room. We just had bagels and yogurt but there was other food available. Now to the cruise. The Equinox is really a pretty ship. I really loved the decor, subtle and classy. We were in cabin 9232 - mid balcony on deck 9.The cabin was nice, good bathroom, loved the glass door shower. Our bed was near the sliding glass door and I liked that. Having the couch nearer the hall door gave the room a more open feeling. We met our cabin steward Denny. I told him we were not a demanding couple and to please make sure I had ice daily and I would be happy. We only saw him a couple times, it was usually his assistant we saw, but our room was clean and we had ice so all was well. We had Select Dining for 6 nights and ate in the Specialty Dining for 4 nights. I made all reservation times and excursions reservations way before we left home. The first night in the MDR we were given table 518 (table for two) right by the window. We asked for that table every night we ate in the MDR even if we had to wait a bit past our 6:45 reservation. The food in the MDR was good to very good. I don't think any of it was great but we liked what we ate and there were plenty of choices. We liked to have a drink in either the Ensemble Lounge or Martini Bar before dinner. There was a duo often in the Ensemble lounge, The Auburn Duo, and we loved to listen to there music. Brought tears to my eyes. A guitar and a violin..... stunning. (bought their CD). We ate at Tuscan Grille two nights , Murano and Silk Harvest one night each. Silk Harvest was very good but Tuscan and Murano were exceptional. Worth every penny. I should also say we had a Premium Beverage Package and that was also worth it to us. As on all cruises, you can do a lot or a little. There were many choices, we came mostly to relax so we did not do tons on board. We played in the casino the first night- long enough for us to win $600 which we went and put on our account. We saw half the shows and they were pretty good. The best was a singer who won second place in Hollands Got Talent. She also played the piano so well it was like mesmorizing. The shoppes were plentiful and beautiful but expensive. I saw a designer beach bag for $430.... lol, bought one on St Kitts for $5 instead. Our first two and last two days we were at sea. I really liked it this way. we had time to relax right away and then again after a busy 5 days in a row in port. We had a couples massage on the first sea day. It was good, not great.... and very pricey. We were given $400 in cabin credit and had $24 left after the massage!!! Lol... oh well, we were on vacation. FOOD- I mentioned the MDR and Speciality Restaurants. Now for the others. The Ocean View Buffet had many choices and was pretty darn good. They had made to order pasta (after 3 pm) which was very good. There was something for everyone. Always cracks me up when people complain about variety or the same thing daily. What do these people eat at home that has more variety and then ad to that- they don't have to make it or clean up. The Mast Grill had an excellent burger- We had a regular beef one day (split-can't ruin dinner) but the cooked to order Turkey Burger was even better! The Aqua Spa Cafe located in the Solarium had a nice salad bar for lunch. They had smoothies offered for additional money which were covered on our drink package - good flavor but served cool and not cold. I only had one drink from the pool bar I thought was good- a few I did not drink but there was a Slush kiosk by the pool that had killer drinks- both alcoholic and non alcoholic. There were not a many waiters overall to get your drink order(again probably because the drink packages have prepaid grats) so we frequently got our own. That's ok---- needed the exercise. But all in all, food and drinks pretty high marks. Forgot to mention Bistro on Five. $7 for all you can eat crepes, panini's and soup. Only had time to indulge once but it was so good. The Italian Crepe- Nutella, Banana and Pistachio Creme. I need to try to make this!!! PORTS- We went to 5 ports. First was St Thomas- We had been there several times and even though Maegan's Bay is stunning, we knew with three ships in port, the beach would be so crowded. Instead we went to Secrets Sand Beach. The area is stunning, not really developed, has a trailer restroom unit (very clean) and a guy there giving you free beer or rum punch---- of course a good tip is in order. Wish we could have stayed longer but our time was up. While we were there, there were about 40 people total. It was great! Our next port was St Kitts. We were brave and went Zip Lining for the first time. Sky Safari Tours. I had read the reviews and it was every bit a great if not better. The guides are terrific, the scenery awesome- just wish we could have had a few more runs. Top notch- just do it!!! Third port was Barbados where we went on a catamaran with Calabaza. I booked this months before our cruise on line. The cat only took 12 guests and it was a great day. Snorkeling, drinks, lunch and great company. Then the fourth port was Dominica. I would not suggest doing anything on your own so we booked a city tour and Emerald Pool and enjoyed it. My fav was our last port- St Maarteen. We have been there many times so this was our shopping day. Went to Kay's Jewelers and picked up some Alex and Ani bracelets, The Belgian Chocolate Box for the best candy and my favorite kiosk on the docks for my Bakers Spiced Rum!!!! Also picked up some Guavaberry Liquor - ad coconut creme, pineapple juice and ice for a great drink!! Then back on the ship for a light lunch and pool time. We are young for our age and read reviews about people complaining about motorized scooters and walkers. I don't know why this bothers anyone. These people , instead of being home and inactive, are out cruising and having fun. Good for them. Now of course, a few people could learn some driving ettiquette as we almost were run over a few times. We just learned to move fast!!! All in all an excellent vacation... a decent value... great ship-- pretty good crew.... good to great ports...good cabin with a great location. I guess we like it as we booked three back to back 12 night cruises..... that's right 36 nights...in 2017 to New Zealand, Australia and The Great Barrier Reef. Booking on board we received a great deal. Now I just need to not OVERPACK!!!! ( BTW- getting on and off the ship was a piece of cake!!!) Read Less
1 Helpful Vote
Sail Date: October 2015
Two shows were quite well performed, while one was a head-scratcher while we wondered if anyone was paying attention to the monotonous-sounding music and singing. The best performers were a trapeze couple from Eastern Europe who ... Read More
Two shows were quite well performed, while one was a head-scratcher while we wondered if anyone was paying attention to the monotonous-sounding music and singing. The best performers were a trapeze couple from Eastern Europe who choreographed and executed completely original moves. Some food was delicious and some was disastrous. Mushroom risotto contained old, rotten mushrooms; some meat was not hot and was very tough to cut; grouper fish tasted like it has not been refrigerated. Our waiter served us robotically without enthusiasm. We paid for a premium wine package and then our favorite wine was no longer available half-way into the cruise, and our sommelier made no effort to find us a comparable wine. A couple of items were broken in the gym and one day we had no towels, so I got a pool towel. When I gambled in the casino, the dealer kept pushing me to place bets according to her preferences, so I never returned after that odd interaction. Otherwise the cruise proceeded normally without incident, which made for a pleasant enough vacation. Read Less
2 Helpful Votes
Sail Date: October 2015
This was our first Celebrity cruise and I was really looking forward to it. From start to finish our overall experience was very good. Our stateroom was lovely, and our attendant was brilliant. Our waiter and his assistance were ... Read More
This was our first Celebrity cruise and I was really looking forward to it. From start to finish our overall experience was very good. Our stateroom was lovely, and our attendant was brilliant. Our waiter and his assistance were excellent, The entertainment was brilliant on board. It was great to see the senior officers including the Captain walking around the ship, and chatting with the guests. The shopping on board was very good, got some great bargains The only downside was the food in the Cosmopolitan , while the presentation was good the food was a let down. Disembarkation was efficient and organised. Having said that I would still cruise again on the Celebrity Summit Read Less
Sail Date: October 2015
I have been on 3 previous cruises before and this is the first time I was on celebrity.. I was sailing the aqua class on the summit with my sister and mom and dad. The blu restaurant was outstanding..and the food was terrific. We had ... Read More
I have been on 3 previous cruises before and this is the first time I was on celebrity.. I was sailing the aqua class on the summit with my sister and mom and dad. The blu restaurant was outstanding..and the food was terrific. We had perfect weather at all islands and we had a ball. The crew members made the trip. The crew comes up to you and ask how your day was and makes you feel at home. David who worked in the blu restaurant was the sweetest guy with a big heart and you can tell he loves his job. Also in the buffet there was a worker who always made sure everyone was happy and content and if not he fixed the problem. His name was laszar and he was so nice that he even gave me special milk for my coffee when I asked. I also had a big crush on him as well.. the bartenders where great and me and my sister got very close to them. It was very sad to leave but we know we will see them again. Read Less
3 Helpful Votes
Sail Date: November 2015
This was my first experience with Celebrity and I was a little leery given many of the reviews I had read about Celebrity and their decline in service over the years. But the price was right so my husband and I decided to give them a try. ... Read More
This was my first experience with Celebrity and I was a little leery given many of the reviews I had read about Celebrity and their decline in service over the years. But the price was right so my husband and I decided to give them a try. We were not disappointed. In fact, it may have been one of the nicest cruise experiences I've ever had. That's saying a lot since we just cruised with RCCL back in July out of Barcelona. First, many of the reviews complaining about the age of the ship (Constellation) and various signs of wear need to stop being so darn picky. The ship was elegant and understated...meaning there were no grandiose displays competing for your attention. Our embarkation was flawless. We checked in and boarded ship in about 15 minutes. We were greeted with champagne once on board. There were tables set up for those who wanted to book an excursion, purchase a drink package, or make a dinner reservation. We do not ordinarily purchase a drink package but in this case, it was included with the price of the trip. We upgraded to the Premium package for $100 total and never had to worry about the price of a drink. I actually liked the drink package because there were several occasion when I ordered a drink that I ended up not liking. I didn't feel like I HAD to drink it in order to get my money's worth. We were never hounded to upgrade, purchase a spa treatment, or visit a specialty restaurant...all of which seemed to be issues for other reviewers of this ship. Our stateroom was in the aquaclass on deck 9. (9056) to be exact. We never heard any noise from above and there is nobody across the hall either. The cabin is small for sure...but adequate for a 5 night cruise. The balcony was very nice and had an overhang which protected us from the elements and flying cigarettes. The room was always cool and clean. Champagne was delivered on embarkation day and ice was always in the ice bucket. We did not use the pillow menu. I didn't care for the hair dryer so next time I would take my own. The entertainment each night was great...except the comedian on night one. But comedy is very subjective to the individual so I'm not complaining. There were several bands and soloists located in various venues throughout the ship. We enjoyed this very much. This ship does not offer a lot for kids under the age of 18. There is no putt putt or climbing wall...Frankly, I enjoyed the mature crowd. The casino is on the small side but there were always plenty of games available for play. The food was fantastic! We ate dinner each night in the Blu dining room. I have absolutely no complaints about the food. It was rich and filling and offered a nice variety. We even tried frog legs...guess what? They taste like chicken. My favorite place on the ship was the solarium. It has plenty of deck seating with cushioned chairs near the windows and around the pool. The thalasotherapy pool was amazing! This area of the ship is near the spa and has easy access to the Turkish bath, sauna, and heated therapy benches. This was a nice treat. My experience with Celebrity is one that I will talk about with friends and family. I highly recommend if you like understated sophistication. Those reviewers who wrote about worn carpeting or tears in the bed skirts were in my opinion looking for something to complain about in the place of expressing gratitude for the hard work and efforts of the cruise line to serve the customer. Read Less
Sail Date: November 2015
We sailed on the Celebrity Constellation Nov 28-Dec 7, 2015. This was our third cruise on the Constellation and she has a fantastic Captain and crew, as well as very friendly and efficient dining staff, cabin stewards, and entertainment. ... Read More
We sailed on the Celebrity Constellation Nov 28-Dec 7, 2015. This was our third cruise on the Constellation and she has a fantastic Captain and crew, as well as very friendly and efficient dining staff, cabin stewards, and entertainment. I won't go into all of the details of the entire cruise, but I will give the highlights: We drove from Tampa on Nov 27 and stayed at the Rodeway Inn on Hwy 84 the night before the cruise. We have stayed here many times before, and really liked it.. Izzy, the hotel manager, does a great job getting you to the ship and getting you back to the hotel when you return. We took the early shuttle from the hotel to the port ($2 pp charge) to get you to the port early, and we think it was worth it. We were elite class, and got to board the ship after the suite class people. We were onboard about 11:15 am, and were given a glass of champagne when we boarded, as is normal for Celebrity cruises. Lunch at the Ocean grill cafe was good as normal. This was the first time on the Connie that we just had a Veranda cabin, and it was OK, but it was about 25 square feet smaller than a Concierge or Aqua cabin, and we did not realize this when we booked the cruise. Our primary reason for booking this cruise was that it went to St. Croix, St. Barts, and Labadee, Haiti, and we had not been to these ports before. Our luggage was delivered to our cabin about 3 PM, which was better than we had experienced before. The life boat drill was a joke, as usual, because we met in the main theater, and they explained where we should meet in case of a real emergency. If the ship is going down, I am not going to the theater, I am going to the life boat. We had dinner at Ocean Liners specialty restaurant the first night and had Dover Sole, which was excellent. You get a 20% break on the price the first night of the cruise, so you paid $80 instead of $100 for two, and that includes the 18% gratuity charge. The first two days at sea were fairly rough with 10-15 foot waves. The Captain said that the stabilizers were working full time. After that it was a smooth cruise. On Sunday from 1-2 pm the Captain's party was well done, with an opportunity to talk to the Captain and his officers. I asked the Captain if he was the Captain of the Silhouette in April 2015; he said, "no, that was my brother". They looked so much alike you would have thought they were twins. We had a very friendly and efficient Captain, as were his officers. This was our first cruise after attaining Elite status, so we went to the Elite plus cocktail party. Only a few officers there, but nicely done. Since we had the free drink package anyway, it was not big deal, but would have been if you did not have the drink package since you get free drinks from 5-7 pm. There was an art auction during the days at sea, and we attended one of them, but they never seem to change. You do get free champagne, but the prices are extremely high compared to what you can get online. I have been stung before, but never again. The entertainers for the most part were excellent, including David Gudice, Kathleen and the Saints, Jayne Curry, Jason Bishop, and Flying Colors Duo. If they are on your cruise in the future, be sure to see them, especially Jayne Curry. We went to the Select and Elite class wine tasting, and it was very well done, with a real entertaining and funny wine steward. The High Tea for Elite and up classes was just OK in our opinion; guess we were spoiled with the ones on Holland America. We will probably skip this on our next cruise, although we did meet some very nice people. To Celebrity's credit, they told you what the dress code was, and they did not let anyone in wearing shorts and flip flops. I saw the lady turn several people away. Too bad they did not do that at dinner, because we saw several people at dinner in the main dining room with shorts on. For the ports of call, our favorite island by far was St. Maarten; the people are so friendly, and the prices are as good, or maybe better, than St. Thomas. Where else can you play nickel slots in a casino and they bring you free drinks!! We have been to St Maarten many times and recommend the Explorer cruise as probably the best of the tours unless you are a beach person. Since we live in Florida and can go to the beach anytime, we opt out of cruise beach tours. St. Barts--our least favorite place on this cruise. You had to go in by tender, which was no big deal, but the wait was pretty long. We just walked around downtown, and went in a few of the shops. We found the prices high and the people not that friendly. We had never been there before, and have no desire to go back. You had to be really careful crossing the street because the drivers would not stop and let you cross unless traffic was backed up and they couldn't go forward anyway. In San Juan we took the Bacardi Distillery tour, and it was interesting, but pricey. Once you have seen one distillery, you have seen them all. The best part was the ride from the ship to the facility; we had a great tour guide and saw parts of San Juan we had not seen before. When we were here last year we took the rain forest tour, and it was excellent. In St. Croix we took the Panoramic Drive tour; it was pricey, but informative, but it took 4.5 hours instead of the advertised 3.5 hours. Although we had a good tour guide, it was way too long a tour for us. I think if we go back again we will just take a taxi downtown and do some shopping. Our final stop was Labadee, Haiti, and we had never been there before. It is a private island which Royal Caribbean bought and turned into a really nice facility. We failed to go to the presentation onboard about this island, and that was a big mistake. They have 3 places for the BBQ lunch, several bars, and several beaches. We did not sit out by the beaches, but there were plenty of lounge chairs, both in the sun, and under some of the trees. The beaches were very pretty, with blue waters. We think the Gulf coast of Florida has better beaches and whiter sand, but we cannot match the crystal clear blue waters of some of the islands. There is a trolley that takes you to the far end of the beaches, or you can walk; we chose the trolley. At the far end there is an artisan market place where local vendors have little cubicles to sell you stuff; some of the vendors are pretty aggressive, but they will negotiate on the prices. We were interested in a 12 inch metal sun face that the vendor wanted $25 for, and when we started to walk away, he finally lowered the price to $5. There is also a covered vendor market place, and no one bugs you, but the prices are not negotiable; this place benefits a lot of the local economies, and we bought some things there. To summarize the trip, I will do it in the Clint Eastwood way, of the good, the bad, and the ugly: The Good: Excellent Captain, Officers, and crew, entertainment, food, fantastic ship-very clean. The Bad: There was a huge group of people ( we later learned they comprised about 35-40% of the passengers), who were booked by one particular travel agency. For the most part they were well behaved, but with any large group of people who seemed to be well acquainted, some were totally loud and obnoxious (probably too much booze), but I guess there are always some of those no matter where you go. Unfortunately they totally took over the Martini bar in the afternoon (which was a designated meeting place for them), and the lounge where Kathleen and the Saints were playing before dinner. We learned to live with it, but we would not go on another cruise if we knew that particular group were booked. It must be a really popular agency because almost all of the suites, Aqua cabins and Concierge cabins were booked when we made our reservations about 10 months in advance. The Ugly: Nothing Read Less
1 Helpful Vote
Sail Date: November 2015
Simply put the attention to every detail made this the holiday of a lifetime, it's completely up to you how much you want to put in to your holidays, and we were completely satisfied with everything that the crew and ship offered. ... Read More
Simply put the attention to every detail made this the holiday of a lifetime, it's completely up to you how much you want to put in to your holidays, and we were completely satisfied with everything that the crew and ship offered. Facilities excellent and loved the lawns Pools large with plenty of comfy sunbeds Bar service excellent had the package and worth its weight in gold Food absolutely sublime, QSINE, Muranos and Luminae out of this world, nothing compares! Main Restaurant and blu excellent Buffett Restaurant very good Itenary awesome, no tenders and no queues, every island is different, again something for everyone. Virgin Atlantic exceptional, vs118 Heathrow to Miami, on return flight I took a turn for the worse the crew reacted and were truly outstanding, peace of mind these flight attendants truly know their stuff. Entertainment well only 1 act was average the rest more than satisfied, ents team and cruise director worked tirelessly. Sail away on the helipad priceless. Shopping bearable........wife said brilliant. Read Less
3 Helpful Votes
Sail Date: December 2015
We ate dinner in the main dining room, early seating, every night. We were seated right outside the door to the kitchen. The first two nights our food was barely edible because it was lukewarm at best. After everyone (8 diners) at our ... Read More
We ate dinner in the main dining room, early seating, every night. We were seated right outside the door to the kitchen. The first two nights our food was barely edible because it was lukewarm at best. After everyone (8 diners) at our table informed our server in no uncertain terms we wanted our food hot, he personally solved the problem by putting our plates under the Salamander (small broiler). When asked about the rest of the dining room, our waiter replied, "Not everyone likes their food hot." Well, I've never had anything but hot escargot until we were served them this Celebrity cruise. The maitre' d and head chef came to our table after the second or third night to see how things were going. Somehow the chef solved the Salamander problem, which delayed our dinners, by supposedly preparing our table's meals individually. That also slowed the dining process, and our table was usually the last one to leave the dining room. We also told the maitre' d we wanted vegetables other than carrots and green beans. The next night we were served, in addition to the usual, and by a separate server, Brussels sprouts and broccoli. Don't know what they were being saved for, but no one else in the dining room received this variety. We also asked for a more varied assortment of breads. They, too, showed up the next night and from then forward. Dinner choices lacked variety and, with two notable exceptions, were very forgettable. Now, the following I find absolutely impossible to believe, but it is true. We had lunch only once in the main dining room. I ordered wild mushroom polenta and specifically asked the waiter to make sure it came hot. It did not; barely lukewarm. (same kitchen as dinner). When the waiter asked how it was I told him, and asked him to take it back and try again. It took at least 15 minutes for the polenta to be served again, but I'd swear was the exact same as the first attempt. This time, however, the waiter just put it down without inquiring if it was satisfactory, which he didn't do until it was time to clear the table... too little too late. Other than main dining room food we were very pleased. Loved the breakfast buffet after which no one in my party needed lunch, buffet or otherwise. We also thought the entertainment was top notch. The flash dance was a nice touch. We grew to enjoy the Entertainment Director, and have never seen a ship's captain (a 38 year old handsome devil with a great sense of humor) as accessible as the one on our cruise was. Unfortunately, at least for us, quality and variety of food is a very important part of a cruise. Almost forgot. Storage room in our veranda cabin was extremely limited, even more so because our cabin steward failed to mention the storage above the head of our bed. Why isn't this storage left open for arriving passengers to see? Read Less
1 Helpful Vote
Sail Date: December 2015
What a great idea is to break the winter in half by going to the Caribbean! And what a better place to do it than in a full immersion into a Retirement Home experience! It was our second cruise with Celebrity. It wasn’t a repeat of a ... Read More
What a great idea is to break the winter in half by going to the Caribbean! And what a better place to do it than in a full immersion into a Retirement Home experience! It was our second cruise with Celebrity. It wasn’t a repeat of a great experience we had on Celebrity Constellation last year, now I’m free to explore other cruise lines. My reasons for choosing Celebrity again were: professionally done classical music, tasteful comedy, tranquil solarium, and outdoor cafe dining. That didn’t turn out to be so. There were no classical music, the comedy if any was flat, solarium was a chlorinated box, the outdoor dining was still there and was great. New for us were: live grass, which smelled so good and was very well taken care of; Glass making shows, which we both liked and my husband didn’t miss one; largest library we’ve seen on any ship with very good selection. The first two days most of staff were very unfriendly, it’s like they were just told that would be no raises and bonuses this year. By day three most started greeting us and smiling. That of course doesn’t include bartenders, spirit shop staff (they are there to guard, not to sell or give samples), and to my surprise head staff of the seaside café. Oh, let me tell you about our Muster drill! It was disorganized, incompetent, useless, and even dangerous. This was out seventh cruise (5 with Royal Caribbean and 2 with Celebrity). All previous Muster drills made us feel safer, but after this one we were not sure if we should stay on the ship at all. It made us feel that in the case of a true emergency there would be every man for himself. It was the longest drill we ever had. Some of the people started to collapse from standing for so long. At appointed time, we were asked to go to our stations. We were directed to a large open area and asked to stand close to each other. We stood there for over 15 min without anything happening. Then we were told that we need to direct our attention to a TV monitor that none of us could see and listen to instruction that none of us could hear. There were staff nearby that just told us to stand still. They knew that we could not hear or see anything. When the volume was finally turned up, the background music was so overpowering, that we could not hear the words. And this was not the end of it. We were told that now the leader of our muster station would speak to us. Again, we could not see the person, we could tell that a woman is speaking, but could not make out any words because she spoke without a microphone. Shame to Celebrity Equinox! Overall, I had a very good vacation because a cruise ship for me is just a way of transportation to the beautiful Caribbean beaches, snorkeling, warmth and sunshine. Our cabin was comfortable, food was good, as for other things, they were just a bonus that I didn’t get. Read Less
1 Helpful Vote
Sail Date: December 2015
What a great idea is to break the winter in half by going to the Caribbean! And what better place to do it than in a full immersion into a Retirement Home experience! It was our second cruise with Celebrity. It wasn’t a repeat of the ... Read More
What a great idea is to break the winter in half by going to the Caribbean! And what better place to do it than in a full immersion into a Retirement Home experience! It was our second cruise with Celebrity. It wasn’t a repeat of the great experience we had on Celebrity Constellation last year, so now I feel like exploring other cruise lines. My reasons for choosing Celebrity again were: professionally done classical music, tasteful comedy, tranquil solarium, and outdoor café dining. That didn’t turn out to be so on this cruise. There was no classical music, the comedy was dull, the solarium was a chlorinated box, but the outdoor dining was still there and was great. New for us were: live grass, which smelled so good and was very well taken care of; Glass making shows, which we both liked and my husband didn’t miss one; largest library we’ve seen on any ship with very good selection. The first two days most of staff were very unfriendly, it’s like they were just told that would be no raises and bonuses this year. By day three most started greeting us and smiling. That of course didn’t include bartenders, spirit shop staff (they are there to guard, not to sell or engage in informative conversation), and to my surprise, the head staff of the seaside café. Oh, let me tell you about our Muster drill! It was disorganized, incompetent, useless, and even dangerous. This was out seventh cruise (5 with Royal Caribbean and 2 with Celebrity). All previous Muster drills made us feel safer, but after this one we were not sure if we should stay on the ship at all. It made us feel that in the case of a true emergency it would be every man for himself. It was the longest drill we ever had (~45 minutes) . Some of the people started to collapse from standing for so long. At the appointed time, we were asked to go to our stations. We were directed to a large open area and asked to stand close to each other. We stood there for over 15 min without anything happening. Then we were told that we need to direct our attention to a TV monitor that none of us could see and listen to instruction that none of us could hear. There were staff nearby that just told us to stand still. They knew that we could not hear or see anything. When the volume was finally turned up, the background music was so overpowering, that we could not hear the words. And this was not the end of it. We were told that now the leader of our muster station would speak to us. Again, we could not see the person, we could tell that a woman is speaking, but could not make out any words because she spoke without a microphone. To top it all off, when they sounded the signal as an example, after explaining its pattern, they sounded the wrong pattern. Shame on Celebrity Equinox! Overall, I had a very good vacation because a cruise ship for me is just a way of transportation to the beautiful Caribbean beaches, snorkeling, warmth and sunshine. Our cabin was comfortable, food was good, as for other things, they were just a bonus that I didn’t get. Read Less
Sail Date: December 2015
Myself, wife and daughters went on the Silhouette last month. They had all been on a cruise before but for me it was the first time. Generally I have to say that it was everything I thought it would be, in a positive way. ALL the staff ... Read More
Myself, wife and daughters went on the Silhouette last month. They had all been on a cruise before but for me it was the first time. Generally I have to say that it was everything I thought it would be, in a positive way. ALL the staff were excellent (with one exception) and could not do enough for the passengers. Both of our cabins (next door to each other) were fabulous. FOOD: An excellent standard for every meal. We ate every evening in the main restaurant at approx 8.15 at a table for four. Having previously paid for gratuities (an American obsession!) we did not have to stick to one of the two sittings. Really, really good food at every meal. The main cafe/restaurant on Level 14 always had a plentiful supply of everything. ENTERTAINMENT: Rich, Rachel and Sarah were absolutely superb. Whatever they are paying these guys, it's not enough! Extremely amusing, always going the extra mile and very professional....all three of them. Well done! The captain took part in a variety of events and was also superb. He is informative, has an excellent sense of humour and really cares about his profession. All the shows were of a high standard. I am 'in the business' and thought that the singers and dancers on this ship were outstanding. PORTS OF CALL: Cozumel-OK. Grand Cayman-Lovely. Jamaica-OK. Haiti-OK. Excursions are VERY expensive and there is a constant call on all passengers to do one or two. We as a family did an excursion in Jamaica (Martha Brae) which was excellent but at $400 I think it's 'over the top'. DRINKS: I think the drinks packages are pricey but then it all depends on how much you want to drink on a daily basis. WIFI: I needed wifi for business during the cruise and it was $200 for the week. In port the general reception is good and of course you can get free wifi in cafes and bars. Out at sea, the ship's wifi is adequate although a little slow. It was worthwhile though. Referring to an earlier comment about one exception with staff, I found the Guest Relations desk disappointing. On three occasions I had questions to ask there and I just didn't get the information I wanted. The staff just didn't seem to know to be honest. Caring but a bit clueless. All in all though, very positive feelings from the cruise. A lovely, well maintained ship with an excellent team led by a superb captain. Read Less
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