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Sail Date: January 2019
Winter getaway from Maryland. Itinerary changed due to propulsión problem in San Juan. Tried Qsine twice, dissappointed both times. Food subpar. Service only satisfactory. Halfway point st sea. Entertainment not so good, expected ... Read More
Winter getaway from Maryland. Itinerary changed due to propulsión problem in San Juan. Tried Qsine twice, dissappointed both times. Food subpar. Service only satisfactory. Halfway point st sea. Entertainment not so good, expected better. Service in dining room exellent. Upsell for Qzene was not apreciated, interferred the otherwise superior service. Port calls were smooth. Premium Líquor package was worth the price. Internet service was good. Excursion choices were adaquate. Some were clearly casting time in port. The day that we were in port from 8am to 5pm were largly just ok. The "rainforest" Tour was educational, but nota scenic. The beaches were nice but a lo very mucho alike. The "ABC" islands were intetesting but not with the extra travel time. The good in the main dining room was repetitive and not as good as I expected. The service provided by Nitin was excellent. Overall I'm glad I took theCruise, but I won't recommend the Celebrity Summit. Read Less
6 Helpful Votes
Sail Date: January 2017
I chose this cruise because it had an itinerary that included ports we had not yet visited, and having been a previous cruiser on RCL, Princess and Norwegian, we were interested to see how Celebrity stacked up. Well, I would say. The ... Read More
I chose this cruise because it had an itinerary that included ports we had not yet visited, and having been a previous cruiser on RCL, Princess and Norwegian, we were interested to see how Celebrity stacked up. Well, I would say. The ship was clean and well organized. The staff were friendly and efficient. The food was good, although there were a few logistical issues: I felt that some of the dining room dishes perhaps had been waiting in the galley a little too long as the Caesar salad was not chilled, and the ice-cream came out one night almost soupy...perhaps they had scooped it into a hot bowl. Otherwise the meals were tasty and attractively prepared with adequate choices of quality offerings like Prime Rib, lobster, escargots, salmon, etc. The Buffet was well stocked including Indian and Thai dishes. The entertainment was good on the evenings we chose to go to the shows, and the smaller bands poolside and in the lobby were also good. The speakers were informative, educational and friendly. On the decks there were adequate pool chairs and ample towels and you were not constantly bothered by waiters trying to sell drinks. The shore excursion desk was trying hard but seemed to have problems that came from other sources..ie all the tours to swim with Stingrays in Caymans were cancelled, assumedly due to weather, so a lot of people were looking to be rebooked. A couple of the actual ports on this cruise were not good for walking around ie. Costa Rico, as it seemed very poor with no amenities for cruise ship passengers in the immediate area. The clients seemed to be mostly retired 50, 60 and 70 something age group, perhaps because it was longer than a week. We were most satisfied and would certainly cruise again with Celebrity. Read Less
18 Helpful Votes
Sail Date: January 2017
THe ship was very well appointed. It was immaculate. Everywhere you go they were cleaning. I don't think that I ever saw a speck on any common areas. If you can opt for Aqua Class which allows you to eat at Blu do it. . It is ... Read More
THe ship was very well appointed. It was immaculate. Everywhere you go they were cleaning. I don't think that I ever saw a speck on any common areas. If you can opt for Aqua Class which allows you to eat at Blu do it. . It is civilized and the food quite good. We ate at Tuscan Grill twice, Murano twice and Silk Harvest once. I was not impressed with the latter and would save the money to eat there. Murano was excellent, and the service there top notch.Tuscan grill was also quite good. Every one of the staff was superb , they cater to your every need. I thought the shows were just average save for Tea Bake who was terrific. She paid tribute to to both Aretha Franklin and Whitney Houston . Her rendition of I will Always Love You was as good as I have every heard. Lou Gazzara was also quite good especially when he sang Puccini's Nessum Dor . Be wary of the drink packages, they are not exactly what they advertise. I am not a drinker so I took a soda package and then found out it did not include bottle water so I had to upgrade to a higher package. Charging for water , come on Celebrity how cheap can you be. At dinner one night a photographer came into the room to take a picture . Intrusive, don't you think !!! The large buffet in the oceanview cafe was quite inclusive for breakfast and lunch . However, it was not that easy to find a seat . There are few places to eat lunch outside . There are a few tables outside the grill where they cook hot dogs and hamburgers with french fries. I tried it once and would not go back. The hot dogs were poor as was the cheese burgers . A prepared hamburger with a slab of American Cheese on top. WE went to Cartagena, where we lunched on grilled lobsters on an island, to Panama where we went through 3 locks on a ferry boat and Costa Rico where we went on an aerial tram over the rain forest, swam with the dolphins in Cozumel. All these excursions were highly rated. They get you off the boat for your excursions in a very professional manner. Overall an excellent ship and cruise and I would return. Read Less
4 Helpful Votes
Sail Date: December 2016
My first time cruising and I had no idea what to expect. Firstly the size of the ship amazed me. My cabin was far larger than I thought possible. I was on the 6th deck with balcony and it was more than adequate. Robert kept my room ... Read More
My first time cruising and I had no idea what to expect. Firstly the size of the ship amazed me. My cabin was far larger than I thought possible. I was on the 6th deck with balcony and it was more than adequate. Robert kept my room spotless and got me out of trouble on more than one occasion when my cabin key would not work. Although the ship was full I never felt crowded in and there was plenty of space to lounge, no shortage of sun beds, chairs etc. We went to the main theatre each night and enjoyed the shows, and, last of the big spenders, spent $5 on some evenings in the casino. Plenty of different Bars, Library, swimming pools, whirlpools, jacuzzis etc, etc. We ate in either the Ocean View restaurant, buffet with plenty of choice or the Silhouette restaurant where we were looked after by Sampson, Ni, Desi and Jennifer and others all of whom were more than able and gave us every attention All had a good sense of humour so mealtimes were very enjoyable. The meals were excellent, very well cooked and presented. Could not fault the service wherever we went. One of our party had to use the medical facilities with no problems. Getting on and off the ship at the various ports was quick, no queuing, straight on and off with no hassle. Bags had to be scanned when we came back on board but this did not delay boarding. My only gripe would be the cost of wifi and though it was nice to go wifi-free for a while I was not able to Skype my family abroad on Christmas Day as even data roaming on our mobile phones was blocked. Read Less
5 Helpful Votes
Sail Date: December 2016
This was my husband's first ocean cruise, and by the afternoon of embarkation day he said, "we HAVE to do another cruise soon!". I think he's hooked! A little background info: My husband is 55 and I am 46. Our ... Read More
This was my husband's first ocean cruise, and by the afternoon of embarkation day he said, "we HAVE to do another cruise soon!". I think he's hooked! A little background info: My husband is 55 and I am 46. Our children are grown and out of the house, but we both work full-time outside of the home. About once/year we take a long vacation like this one, usually alternating every other year between an active vacation (bicycle ride across a state), and a more relaxing vacation (lying on a beach somewhere). I have only taken one other ocean cruise, and last year we took a river cruise (bike to barge tour) on the Danube together. For this cruise, embarkation was a breeze...of course we couldn't sleep the night before so got up and arrived super-early to Port Everglades, pier 18. That place is a well-oiled machine. We were on board with the complimentary champagne in hand by 11:45am. After a quick trip around the ship to orient ourselves we found a spot in the Oceanview Bar for drink #2 and some lunch. There was a lot of pressure from the wait/bar staff to upgrade drink packages (always a big push for that day 1 & 2), but once they learned we had the premium package (yes, it's worth every penny!), they didn't ask again. The service was flawless that day and remained so the entire cruise. Cabins were opened for use by around 2pm, so we went for a look. Our cabin was spacious, had plenty of room for storage, & was spotlessly clean. Muhammed, our cabin attendant, learned our schedule by the second day. He kept our room refreshed and provided fresh ice each afternoon, per our request. Pre-cruise we had purchased a dining package to be able to try 3 of the specialty restaurants on board, and our first reservations were for embarkation evening. Because I have taken other cruises in which the food quality was not particularly great, I was very much looking forward to the dining aboard the Equinox. We dined at Silk Harvest that first evening, Tuscan Grill 4 days later, and Murano two days after that. All provided unique dining experiences that we will never forget! Service was exceptional, the food was creative and delicious. The Main Dining Room certainly wasn't a shabby affair, with the two-story wine vault and gourmet fare! Each evening the menu offered remarkable options, and our waitstaff/sommelier were exemplary. We also had the pleasure of trying the new Sushi on 5, which was delightfully surprising! We both love sushi, which did not disappoint, but what we most enjoyed was the ability to try different kinds of sake that we hadn't before because many available were included in the premium drink package. If you dine there, you should also try the table-side wasabi prep--fascinating! As for the entertainment, we went to several of the evening shows, which were all quite good. We also attended a couple of the Beyond the Podium speaker seminars, which we enjoyed. Although we did participate in the daily lotto, we are not big gamblers so did not use the casino at all, so we can't speak to that. Of special note were the cruise director, Damian, and activities director, Justin. They were both wonderfully entertaining--we actually looked forward to their informational show on TV each morning which would describe the activity lineup for the day! This was the 10-night Ultimate Caribbean, so our ports of call were: St. Thomas, St. Kitts, Barbados, and St. Maarten. In St. Thomas we opted for a ship-sponsored excursion, and honestly this is the one that was most disappointing. The excursion was billed as a combo sight-seeing/beach time trip, but after we were dropped off at the beach we were expected to find our own way back to the ship! So in addition to paying more for the excursion (as you usually do when you book through the ship), we were forced to pay additional money to hire a taxi. Unacceptable. On the other islands we either did our own thing (as in Barbados), or we booked an independent tour, and those experiences were all good. On St. Kitts we took the Grand Tour of St. Kitts with Thenford Grey Tours--there aren't enough good things to say about this--he was a knowledgeable, personable guide. That experience was worth more than we paid. In St. Maarten (we had an overnight in that port), we took a Local Food and Rum Tour, which was also very good. All of the ports felt safe and were clean. Overall, our experiences on this cruise were extraordinary! Read Less
Sail Date: November 2016
We just came back from Equinox cruise to the Caribbean. Here are our impressions. Overall it was a great cruise. The ship is nice (not remarkable, but nice). The service overall was good, but it felt like most of the people just came to ... Read More
We just came back from Equinox cruise to the Caribbean. Here are our impressions. Overall it was a great cruise. The ship is nice (not remarkable, but nice). The service overall was good, but it felt like most of the people just came to work. I did not feel that any of them went the extra mile beyond what was required from them. We also were missing the "WOW" factor of RCI. Cabin was nice. We were upgraded to veranda room which was nice, but e spent very little time in the room, so it didn't really matter. The cabin had good closet room, the shower was decent size and was very clean. No complains here. Entertainment was great. Most evening shows were very high quality. Also a lot of activities during the day. Food in the buffet was slightly above average. Same selection every day and not very inspiring. Dinners in the MDR were not consistent. Some dishes were really great, some below average. I realize that it's almost 3,000 dishes, but I expected more from Celebrity in this department. We had dinner in specialty restaurants twice (Murano and Tuscan) and both were fantastic. We were offered nice discounts on both, I think that their full pricing of $45-50 is grossly overpriced. Excursions were nice, but severely overpriced. They take advantage of the fact that some of the countries visited are not very safe, so people hesitate to take excursions independently. Just one example: they asked $59 pps for ride to a beach on Caymans, which did not even include the chairs. Taxi to the same beach costs $10-15 each direction. Internet connection was terrible. I paid almost $300 to get speed of 0.20 MBs. I felt this is false advertising. Details here - http://boards.cruisecritic.com/showthread.php?t=2430025 Overall great ship, but some improvements are required, especially in food. Read Less
9 Helpful Votes
Sail Date: November 2016
Embarkation; We arrived a little later than we normally do and were surprised by the very long lines outside of the terminal. Come to find out there was a problem in the morning getting cleared with customs so it put everything way ... Read More
Embarkation; We arrived a little later than we normally do and were surprised by the very long lines outside of the terminal. Come to find out there was a problem in the morning getting cleared with customs so it put everything way behind, not Celebrity's fault but still a inconvenience. After boarding we were able to go straight to our cabins and drop our things off which was nice. Ship; As with all of the Celebrity ships we have sailed on the Eclipse was beautiful. As with all ships there were a few things here and there that could use some attention but for the most part was in excellent shape. After being on board a few minutes we realized that Captain Leo was taking over as the Master that day. What a pleasant surprise! We have sailed with Captain Leo before and think he is one of the most visible and personable Captains out there. During the next two weeks we witnessed him walking every deck with other officers inspecting the entire ship. Shortly after you would see the maintenance crew addressing any deficiencies that were found. He truly runs a tight ship and by the end of our cruise it was in ship shape for sure! (Say that five times fast) Cabin; We usually cruise with another couple so we get side by side verandah cabins and this was no different. Shortly after going to our cabins we were greeted by our steward with a friendly smile and hello. We asked if he would open our partition between the balconies which he did immediately. We enjoy having our breakfast together on the balcony and discuss the plans for the day as well as enjoying a night cap at the end of the day. For my Bride and I the cabin had plenty of storage in the dresser, closet and cabinets for our two weeks worth of clothes (plus everything we over pack) and anything we might of purchased. The bed was very comfortable and, like the rest of the cabin, always clean. The only thing I could complain about was that the towels were showing quite a bit of wear and could be replaced and the curtain had a small tear. As for the balcony, the furniture and the glass could of been cleaner but was still sufficient. Dining; As with all of our Celebrity cruises we choose the Select dining option for the shear convenience of it. Shortly after boarding the wives will go to the MDR and meet the Maître d' and pick out a table for four by the window then make a standing reservation for 5:45 pm so we can eat and still make the early show. Our first night we met our waiter Monroe and sommelier Alex. we enjoyed these guy's so much we kept the same table every night we ate in the MDR. We are far from stuffy and they both had a great sense of humor and provided excellent service. Our wine glass was never empty and our belly was always full. They knew we wanted to catch the show and timed things perfectly every night to ensure we did! There were only a couple night that the menu did not appeal to us and we ate in the Ocean view Café. As for the Ocean view for the most part the food was always hot, fresh and very tasty. They have a very large selection of different ethnic foods as well as the standard American fare. Breakfast can be a little crowded but the work very fast to clear the tables and we always found a place to sit. As for the specialty restaurants we only ate at one, Qsine, and it was AMAZING! We liked our experience there so much we went back the following week. The food is served "Family" style so everyone at the table can share and try out different foods. The menu is on a ipad and you pick food from different categories. as long as you keep ordering they keep bringing! The four of us were planning on the late show that night and were in no hurry. We started with wine and Hors D'oeuvres‎. (The sushi pops are unbelievable!) We were so intrigued with the different foods they brought out we spent three hours having dinner and wine.....lot's of wine! LOL! anyway we highly recommend giving it a try. Entertainment; The production shows were pretty much the norm for most cruises but "Topper" definitely stood out amongst them all. There were typical singers and comedians and most were very good. As for the music in the various venues around the ship the only band that stood out to us was the house band "The Sea Monkey's". This band can bring a party to life for sure. The one thing that Celebrity does that make me crazy is the way they only have the bands play for about 45 minutes and then they back up and move to another venue. STOP IT! Every time you start to have fun they move them. I think they should keep the different bands in the same lounge everyday so you can go to the same place for your type of music and you won't have to carry around the stupid planner with you every where you go. As for other entertainment we had the silent disco on 3-4 nights, again in 3-4 different locations! Pick a place and keep it there! At the silent disco everyone is given a set of headphones which have three different channels. Each channel has its own color light on your headset which changes as you change channels. Three different DJ's play different music so the entire dance floor is dancing to different beats...it is hilarious to watch and if you stumble on it you will laugh your head off at the silence besides the people singing along to the various songs being played on their headset. This is definitely worth trying at least once! As for the cruise Director, Eddie Jenkins, He try's. out of my 12 cruises he was the least lively, energetic or funny cruise director. I had sailed with his activities director Jane before and she was very good but working with Eddie seemed to just suck the life out of her. Here's another "Great Idea' he had! Let's find the smallest foyer on the ship right outside the main theater doors with absolutely no seating and hold a Karaoke contest just as the show lets out...Brilliant! And speaking about seating, who's bright idea was it to put bands and shows in the main foyer every night with very minimal seating so you literally have to rearrange the bar furniture in every bare on three different decks to have a place to sit and watch. Again, another brilliant idea. Service; As I stated earlier our service in the MDR was amazing, not once were we disappointed with our wait staff. the service in Qsine was equally good. The evening bartenders at the Sunset Bar, Yudi & Michael, were spot on through out the entire two weeks. If they saw us coming they would have our drinks made before we sat down. Again, top shelf! We will try out all the different bars on board and find the bartenders we click with along with the atmosphere we enjoy and become creatures of habit. In the past we have enjoyed the Ensemble bar but the bartenders lacked any type of personality or enthusiasm that worked for us this time, oh well, you can't have it all. LOL. Our cabin steward was always available to help with anything we needed and the cabin was always clean. all in all the service was very good. Pools; The bartenders stayed very busy on sea days and put out some good drinks at a fast pace however, If the servers walking around the pool would pick it up a bit it would relieve the lines at the bars. Also, we all no the "Chair Hogs" are out there and there are rule prohibiting it. How about enforcing it! I am a early riser and every single morning by 7:00 AM there would be rows of loungers with various books, clips, towels and any other piece of personal crap laid out for HOURS to ensure the could have a spot to sun at noon or later ate THIER convenience. STOP IT! You are rude, selfish and boorish! ...and CELEBRITY, enforce the rules too! Ports; Oranjestad, Aruba; We did a celebrity excursion on the Kuku Kanukoo bus. This was an island tour with a beach stop at the end. The tour was very fun and we saw a lot of the island. The Beach was a big disappointment. We were dropped off and led to a beach bar, shown a pile of chairs and pointed to a very small area that was "OURS". Unfortunately there were so many people already in that area that you couldn't even put a chair on the beach! when we started towards an open area we were told we were not allowed in that spot because its private...news flash, all beaches are public in Aruba! Anyway, as always we turned lemons into lemonade and made the best of it. Willemstad, Curacao; We had an overnight at this port which was kind of nice because we could plan a day without worrying about getting back on time. We walked off the ship and found a independent six hour tour of the island sights for $25 a piece and there were only six people on the tour. We had plenty of room and air conditioning so we were very comfortable for the day. if you have time on your side like we did I would recommend trying an independent tour. On the second day in port we booked a snorkeling excursion through Celebrity. The boat arrived at the pier and we walked straight from the ship to the boat. The snorkeling was pretty decent as far as cattle boat snorkel trips go. We arrived to the area and snorkeled over a ship wreck and a reef that had the normal fish you would find in the Caribbean. The boat was pretty crowded but the snorkel area allowed you enough space to explore on your own. As with most snorkel trips, the rum punch flowed freely on the way back to port. Bridgetown, Barbados; We booked a small group tour through Celebrity that took us on an all day tour of the island that included a stop at the wildlife preserve, the Harrison's caves and amazing views of the ocean from the highest points. It was a very enjoyable day and the tour was worth the money to us. Castries, St. Lucia; We booked a snorkeling excursion to the Pitons through Celebrity. It was a short ride to the boat and about a 45 minute scenic boat ride to the Pitons and snorkel area. we arrived at a beach near a hotel that was already full of people snorkeling. we exited the boat with our gear and walked to the beach and in to the roped off area that we were told was the only place we could snorkel. Because of the large volume of people in the water it was very murky and along with the tons of sea weed it was not very conducive to snorkeling. Once we swam to the furthest point we were allowed the water cleared a little and we were able to see some marine life and tropical fish. If I had to do it again I would pass on this excursion and seek out a private tour. St. John's, Antigua; We booked the "Stingray City swim and Snorkel" excursion through Celebrity. we met our mini bus at the end of the pier and had about a 45 minute drive to the place where we met the boats. After a quick briefing we went to our boat for about a 15 minute ride to a sandbar loaded with stingrays. The tour was advertised as a snorkel trip but you are not allowed any fins or water shoes in the area. If you have your own gear a mask is all you need. We arrived at a dock they had set up for easy entry and exit to and from the boat. There were plenty of stingrays swimming all around you and were more than willing to pose for pictures with you. There is a very shallow reef near by but because of all of the activity the water clarity is not very good. After about an hour we were brought back to the boat dock where they served all you can drink rum punch and other refreshments. They also sold pictures of you holding the stingrays if you wanted along with T-shirts and local souvenirs. All in all it was fun...once. Been there, done that, got the T-shirt. Basseterre, St. Kitts; We booked the "St. Kitts Scenic Railway Tour" through Celebrity. Again we had about a 45 minute scenic drive to the meeting point for the train. The train itself is a double decker with open air seating up top and enclosed air conditioned seating down below. we were at the back of the line boarding so all of the prime view seating upstairs went fast leaving us, a total of 8 people, down in the comfortable air conditioned section down below. At first we were a little upset seeing that the tour cost $114 a piece and we were relegated to the lower section with a less than perfect scenic view. Well I must admit it was not position "A" but the tables and chairs were very comfortable and we had a very nice lady serving us all the rum we could want for the entire 2.5 hour train ride. After about the third glass of straight rum I didn't care what I saw. LOL My bride enjoyed several Pina Coladas too! Again we turned chicken crap into chicken salad and had a fun day. Philipsburg, St. Maarten; Again we booked a catamaran snorkel excursion through Celebrity. We met on the pier and walked to the catamaran to take us to the snorkel spot. The boat ride was only about 15 minutes to where we dropped anchor. Upon arrival we discovered that we were far from alone. There were floating bars, boats and plenty of other snorkelers. Needless to say we were very disappointed with the choice of dive spots. With an island like St. Maarten surrounded by beautiful reefs this was the best they could do? Anyway live and learn, again I will seek a private tour next time. Bottom Line; They said that there were three children on board but we never saw them.We had 14 nights of great fun with great friends on a great ship! Life is short, die with memories, not dreams. Spend your kids inheritance, take time off from work and enjoy yourself ! We have three more Celebrity cruises booked..... so far. And most importantly...always remember...never forget....you only go around once so you might as well go around drunk. LOL! Cheers! Read Less
1 Helpful Vote
Sail Date: October 2016
We selected this cruise because we enjoy Celebrity cruises and we were able to get a great deal on an Aqua class stateroom. We were on the Solstice last winter on a two week cruise through New Zealand and Australia in Concierage class. ... Read More
We selected this cruise because we enjoy Celebrity cruises and we were able to get a great deal on an Aqua class stateroom. We were on the Solstice last winter on a two week cruise through New Zealand and Australia in Concierage class. Our cabin on the Summit was very clean and in good repair however it appeared to be much smaller than our cabin on the Solstice. The balcony on the Summit was tiny - just enough room for two chairs and a table. We really enjoyed the daily tea provided in our room and we're pleased to find out that the extra amenities in Concierage class ( welcome wine, daily snacks) were included. We enjoyed Blu Restaurant as well as Quine and Tuscan Grille. We tried the main dining room once and it was OK. The ship''s officers were very friendly. The service on the Summit was not as good as on the Solstice. It appeared to be understaffed. We usually had to go to a bar to get drinks ourselves in the lounges, at the pool and at the buffet. Waiters were quite scarce. This was a bit disappointing as we had expected the same level of service on the Summit. We speculated that perhaps this is a training ship as the bartenders and wait staff were not as polished and professional as on other cruises. They were very friendly and helpful though. The entertainment on the ship was pretty good. We especially enjoyed the magic show and the Bandmates band. Nice cabin. Read Less
3 Helpful Votes
Sail Date: October 2016
I did my first B2B cruise and loved that experience and highly recommend it. We sailed out of Bayonne on 10/16 and Puerto Rico on 10/22. Embarkation in Bayonne was excellent, embarkation for us as B2B at Puerto Rico was problematic but ... Read More
I did my first B2B cruise and loved that experience and highly recommend it. We sailed out of Bayonne on 10/16 and Puerto Rico on 10/22. Embarkation in Bayonne was excellent, embarkation for us as B2B at Puerto Rico was problematic but was rectified quickly once the right person was aware. This was cruise number 2 and 3 for me with Celebrity. I selected Celebrity for many reasons including, reputation, demographics, economics and ports of call. My overall experience was excellent. i Positives- Passengers, muted music and food The passengers are consistently the best that I have encounter on any cruise line. If you have an opportunity to participate in muted music or silent disco DO IT, it sounds stupid --- it is a blast!!!!!! Food. I try new things on a cruise, if i didn't like what I selected, I would ask for something else and was always pleased. Desserts were disappointing. Negatives - Pool area, select dining, drinks and "May I see your sea pass card" at dinner Pool side Ongoing issue with all lines seems to be an understaffed pool area. At the bar, the waiter service and the pool butlers for clean up and patrolling of the saved deck chairs that are unused for prolonged periods of time. This is something the industry really needs to address. Bar service pushes the drink packages and upgrades very heavily on day one. However, they are not able to accommodate the demands of those who invested in the package upfront. I recall the days of servers coming by constantly to get me to "purchase" a drink, those days are long gone. I speculate the drink packages have impacted the way that the bar service earns money. Select dining I have to go with the select dining because I don't like the 2 set times of traditional dining. We typically eat at the same time each night. Our table size varied because of the great people we met and wanted to dine with . When we had the same servers it is EXCELLENT, when we were moved to a different area, the experience was down right AWFUL. Drinks They did not have the wines were listed on the menu - not even on the first night They ran out of wines and some of the high end drinks mid cruise yet did not get them replenished at ports of call "May I see your sea pass card" at dinner With technology the way it is, there has to be a better way to account for drinks at dinner. I understand the need to show my sea pass card however, I find it utterly ridiculous and annoying to have to show it to the wine guy, the bar guy and the coffee guy at dinner. One would think they could figure out how to account for the bills and inventory with one swipe of the card at dinner or even collect them when we sit and return them once done. Another area the industry needs address. My best advice for others reading reviews is to first know what it is the YOU want in your cruise experience and select carefully. The ship is not new. It is VERY well maintained and the staff is friendly. What I like best about Celebrity is the demographics (fellow passengers). It is the one thing I emphasized when speaking to fellow passengers who were disappointed in some minor aspects of the cruise who expressed concern about future cruises with Celebrity. If you are looking for perfection in every area, Celebrity is not the cruise line for you. It is great and I will cruise with them again with expectations of very minor issues that will be resolved quickly and easily once identified. Read Less
6 Helpful Votes
Sail Date: April 2016
Our second cruise on a Solstice class ship. The dining room menu was a lot less than previous cruise on this class ship (talking about the everyday choices that do not change). We paid for the unlimited internet choice and the connection ... Read More
Our second cruise on a Solstice class ship. The dining room menu was a lot less than previous cruise on this class ship (talking about the everyday choices that do not change). We paid for the unlimited internet choice and the connection varied during the day. I even snapped pictures of the screens when not available or having issues. Also, they decided to have a down period from 12 - 5 pm one day, why not early morning, 1-6 when not as many would be affected. We did not have the new internet on the Soltice, but connections and access was much better. On a scale of 1-10, I would rate it a 4. I would not recommend this internet. The shore excursions were excellent, but on some, too rushed. Time in Cozumel to go to Chichen Itza was insufficient, 2 1/2 to 3 hour bus ride to it, and return left about 1 hour for entire tour, also had to allow for ride on boat to and from Cozumel to mainland. Would definitely recommend the Costa Rica Rain Forest, the Panama Empera Indian Village. Also, the Cayman Islands Helicopters was fantastic, was my wife's first ride on helicopter, got to sit in front and loved it. The shows were average. on our other Solstice cruise, there were 3-4 class act shows by the celebrity singers and dancers. I only enjoyed 1 of the shows (celebrity singers, etc) "Broadway in Love". the other shows they did had no theme to them so we left shortly after they began - Life, Destiny, Elysian. If you like comics, there were 4 comic shows. I enjoyed the James Stephens comic/piano show especially. They had several shows with singing and/or piano, I enjoyed the piano shows, but opera singing offered at 2 other shows was not my thing. A highlight of our trip on sea days was Jim Kennedy with Beyond the Podium Presentation. He gave 4 excellent presentations about the space program - past, present, future - and also life tips from lessons learned from astronauts and the space program. He is a MUST to hear! We were very impressed! Read Less
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