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3 Helpful Votes
Sail Date: April 2016
We have cruise many times, but this was our first repositioning cruise. We left from San Juan, and ended up in Bayonne, New Jersey. I happened to be on the Summit in January, 2016, prior to its refurb. One of the nicest new features is a ... Read More
We have cruise many times, but this was our first repositioning cruise. We left from San Juan, and ended up in Bayonne, New Jersey. I happened to be on the Summit in January, 2016, prior to its refurb. One of the nicest new features is a comfortable outdoor movie venue. It has nice couches arranged in little groups so you feel like you are in your own area. The Summit isn't as sexy as the larger Celebrity ships. The balcony cabins are fine, except when you fold out the love seat for a third person; then it is very tight space wise. We were able to open the doors between 2 of the 3 balcony cabins we had together; unfortunately, they couldn't open all 3 balconies. The food and service were great. We love Celebrity. They go out of their way to make your trip enjoyable. Our main dining room server was fantastic. We did not have an assigned table, but they made sure we went back to the same table every night. It was great. We ate at QSine also which was an amazing dining experience. The entertainment was good (not great). The captain was Captain Kate--her announcements from the bridge were something we looked forward to. Unfortunately, bad weather kept her on the bridge when she was going to do a talk in the theater. We went to St. Maarten, St. Thomas, and Bermuda. We had never been to Bermuda before. We enjoyed all of the islands. This was a family cruise with an age range from 26 to 91 and everyone had a good time, which is saying something. Celebrity will be our first choice when shopping for our next cruise. Read Less
6 Helpful Votes
Sail Date: April 2016
Our second cruise on a Solstice class ship. The dining room menu was a lot less than previous cruise on this class ship (talking about the everyday choices that do not change). We paid for the unlimited internet choice and the connection ... Read More
Our second cruise on a Solstice class ship. The dining room menu was a lot less than previous cruise on this class ship (talking about the everyday choices that do not change). We paid for the unlimited internet choice and the connection varied during the day. I even snapped pictures of the screens when not available or having issues. Also, they decided to have a down period from 12 - 5 pm one day, why not early morning, 1-6 when not as many would be affected. We did not have the new internet on the Soltice, but connections and access was much better. On a scale of 1-10, I would rate it a 4. I would not recommend this internet. The shore excursions were excellent, but on some, too rushed. Time in Cozumel to go to Chichen Itza was insufficient, 2 1/2 to 3 hour bus ride to it, and return left about 1 hour for entire tour, also had to allow for ride on boat to and from Cozumel to mainland. Would definitely recommend the Costa Rica Rain Forest, the Panama Empera Indian Village. Also, the Cayman Islands Helicopters was fantastic, was my wife's first ride on helicopter, got to sit in front and loved it. The shows were average. on our other Solstice cruise, there were 3-4 class act shows by the celebrity singers and dancers. I only enjoyed 1 of the shows (celebrity singers, etc) "Broadway in Love". the other shows they did had no theme to them so we left shortly after they began - Life, Destiny, Elysian. If you like comics, there were 4 comic shows. I enjoyed the James Stephens comic/piano show especially. They had several shows with singing and/or piano, I enjoyed the piano shows, but opera singing offered at 2 other shows was not my thing. A highlight of our trip on sea days was Jim Kennedy with Beyond the Podium Presentation. He gave 4 excellent presentations about the space program - past, present, future - and also life tips from lessons learned from astronauts and the space program. He is a MUST to hear! We were very impressed! Read Less
20 Helpful Votes
Sail Date: April 2016
Background: We are a retired couple that live in the San Francisco bay area and have been on nearly 50 cruises across many of the mainstream cruiselines, but with most of our cruises being on Princess and Celebrity. We love cruising on ... Read More
Background: We are a retired couple that live in the San Francisco bay area and have been on nearly 50 cruises across many of the mainstream cruiselines, but with most of our cruises being on Princess and Celebrity. We love cruising on Celebrity and do love getting a balcony cabin but have been known to travel in an oceanview and inside cabin if that is what is within our budget. We booked this cruise well over a year ago using a future cruise credit that we purchased on a previous cruise and we were able to also take advantage of a group booking through our travel agent that featured an Oregon winemaker with associated events. We've sailed on the Equinox a little over 3 years ago and were excited about returning to this fabulous ship. She did not disappoint!! Embarkation: We arrived at the pier around 12:30 PM. Security and elite check in were a breeze and we were on the ship with absolutely no waiting required in the terminal. The cabins were not ready for approximately one hour after we boarded so we simply went to the martini bar to get a cocktail while waiting for the 'cabins are ready' announcement. While at the martini bar, there was a bit of a push to upgrade to the premium package but the waiter was respectful when we told him we would have to judge the wines we would receive for our wine events before making the decision as whether or not we wanted to purchase the upgrade. Of note, there were no martinis offered at the martini bar under the classic package, even if you asked for one of the smaller sized ones. This was a change from our previous cruise on the Equinox. There were call drinks available here so all turned out ok. Also of note, we found the classic package was sufficient so we never did upgrade to the premium package. Cabin: We were in a 2B category on deck 6 on the hump - directly across from the Internet Café. We noticed the glass doors that separated the cabin hallways from the elevator vestibule areas were no longer functioning, at least on deck 6. It appears that this was intentional. We were concerned with the probability of noise but had very little issue with this once in our cabin. A few times, we could hear some loud passengers when trying to sleep but they were few and far between. We usually went to sleep after all the shows in the centrum were done so we were never bothered by that. We had incredible room stewards. We requested ice for every day and always had ice. We asked for 2 soft pillows and they brought exactly what we wanted. Everything was kept so clean and tidy and it was as though Anthony and Victorino had anticipated our every need. We so appreciated such great service! If they saw us walk up with coffee in our hands, they dropped what they were doing to open the door for us. Nice job!! The bed was very comfortable with crisp white sheets surrounding a comforter. Our refrigerator was not actually functioning but filled with mini bar items so didn't bother to report it. There was a desk near our balcony door which I used as a vanity. The TV seemed like it was new and on brackets so you could turn it towards the bed or the couch. It did make an awful little noise every time you turned it on or off. Available on the TV was the ability to watch TV, on demand movies, check your onboard account, order room service, listen to music or check out your pictures. This was very functional. The bathroom is so nice with tons of shelves for all your toiletries. The shower has rounded doors that slide close instead of those icky shower curtains that stick to you when the ship is moving. The toiletries were of decent quality. The closet has ample room for all your clothes and there is extra shelving above the bed if needed. The balcony had a medium sized table and two pretty comfy lounge chairs. I like the flooring they use for their balconies on Celebrity -- kind of a soft wooden feel. It was kind of too hot to sit out on the balcony throughout much of the cruise, though. Their was a full sized couch and a small cocktail table in the cabin which got a lot more use than the balcony did. Ship: The ship looked as wonderful as it had 3 years ago. Nothing seemed in disrepair and everything appeared to be sparkling clean and nicely decorated. Of note, the public bathrooms are absolutely beautiful, especially when compared to other ships on which we've sailed. We noticed nothing that needed replacement in any of the public areas. Gone are the couches and cushy furniture out by the Oceanview bar, which we've enjoyed so much in the past, but understandable. It must have been a nightmare to keep those looking clean and fresh through all the usage they got. The Sky Lounge and the indoor pool area were a couple of our favorite hangouts while onboard for reading or relaxing. Dining Venues: The set up in the Oceanview Café was perfect with separate stations offering different types of food set up which kept the lines short. The tables were cleared quickly so not too much trouble finding a place to sit and eat your meal, the exception being on the last morning. There were a couple of missteps in the buffet, albeit minor ones. One day, the majority of the romaine lettuce had seen better days and once when ordering an omelet, they gave mine to someone else and then forgot to make one for me. After waiting 20 minutes, I gave up and grabbed a hard boiled egg instead. Other than these couple of minor incidents, everything was just great. There were many friendly staff members that made sure we were well taken care of. One evening we ate dinner at the buffet and we just loved the coconuts with a straw ... very unique and very yummy! Bar service in the Oceanview Café and bar was never lacking. We were always served promptly and always with a smile. Main Dining Room: We had anytime dining and Dorica, the maître' D, set us up at table #510, us and our friends. Since this was a table for 8, after the first night we let Dorica know we would be willing to share and explained that we loved that table so much that we would like to dine around 7:15 every night. We ended up with 2 more couples that felt the same way so we made it a table for 8 every night with fill ins for the nights when we or others had alternate dining plans. Our waiters, Roger and Sandoval, were most incredible!! William was our sommelier and even though we only had the classic beverage package, he would find a wine that went well with the meal we ordered. He also found the perfect accompaniment for our friend that purchased the premium package. William was the best sommelier we've ever encountered on a ship. Osvin also came by to check on our table nightly to make sure every was fine, although we assured him, it was not only fine, it was always exemplary service! What a team -- we were very spoiled!! The food ranged from very good to absolutely excellent. There was always something inviting on each night's menu. We also enjoyed one breakfast in the Main Dining room, which was very good. Waiters strolled by every few minutes to make sure you had everything needed (coffee, water, juice, muffins, etc.) Specialty Dining Venues: We tried each of the specialty dining restaurants with the exception of the Bistro on 5. First up was Silk Harvest. We were given a 30% discount that was offered pretty much throughout the entire cruise. Our food was phenomenal and we were even asked if we wanted anything else. Alas, we were stuffed!! The food did not outshine the service, which was also spot on! Since we were celebrating a birthday, they sent a nice chocolate cake to our room via room service as we were too full to eat it while in the restaurant. Next, we were treated to a meal for us and our friends in Murano. This may have been the best food we have ever had on any of our many cruises. Again, the service was phenomenal, with the exception of the sommelier. Again, a minor misstep but after being spoiled by William in the main dining room, our expectations may have been set too high. Our third specialty restaurant was in the Tuscan Grille, as we were invited to dine with the Hotel Director, Jaime, along with our friends and 2 other couples. We had an amazingly fun table and Jaime couldn't have been nicer or more welcoming. Maria, who was in training as the next Captains Club Hostess, took very good care of us. The ladies all got a rose and everyone had a beautiful picture of the table provided to us as a remembrance of our special evening. Again, the food was exemplary as was the service and the wine. We had a special wine pairing luncheon the following day at the Tuscan Grille, which featured the same menu as the previous evening. The difference here were the wines, which were this time provided by the Oregon winery owners that were onboard. Another great meal, which happened to be on the last day of the cruise. We took a little breather before we attended the elegant tea in Blu. It was also excellent but I was really full by this time so my description could probably never do it justice. It is funny to think that I have never attended this event before and now cannot figure out why I haven't. We also ate in the Tuscan Grille a few times for the elite breakfast. It was always a most pleasant experience with a beautiful view and atmosphere. I love being able to get a cappuccino, a mimosa and a light breakfast of lox and bagels. Just perfect!! Café Al Bacio: The service here was just as good as some of the other venues I have described. Whether we stopped for a sweet treat, a glass of milk, a great coffee drink or a cocktail, it was always just fabulous. Evalina, Reddy and Mint took very good care of us ... always with a smile and an offering to consume more calories ...but never pushy! Gastro Bar: I miss Cellar Masters but can see that the Gastro Bar also has a bit of a following. We also had great service here but decided not to upgrade to the premium package due to the absence of Cellar Masters. It is a wonderful place to sit and listen to the low key entertainment they offered. We never did order off the menu but it looked rather tasty. The Gastro Bar is known for their craft beer selections, none of which were available on the classic package. Mast Grill: This is the other venue where I feel there could be some improvement. There are no cooked turkey burgers available (or garden burgers for that matter). It takes 15 minutes from the time you order a turkey burger to getting one on your plate. One time, I waited about 20 minutes and it was so crowded that we could not find a table so took our lunch back to our cabin. It was disappointing to see that they gave us garden burgers instead of turkey burgers. Another time, there were turkey burgers that were already made so we got one right away and yet another time, there was almost a fight amongst the passengers over who ordered their turkey burger first. I just wish they had them available like the regular hamburgers without such a long wait; from what I can see, there is a need for it. Not a make or break deal as it certainly didn't look as though we were going to starve to death. Aqua Spa Café: This is a nice place within the indoor pool area to just grab a quick snack, whether it be a small dish of tuna or chicken salad with a couple of those amazing breadsticks or a salad bar. I love this option and it was never too crowded. Room Service: We had two morning tours so only ordered room service twice for breakfast. It was quick and accurate; they even give you a quick call to make sure you are awake or in your room. The food arrived hot and with appropriate utensils and additions for the coffee. The delivery team does not wait around with their hand out so had to make them wait a few seconds the first time to find some cash for a tip. This is definitely an improvement from what we've experienced on our previous Celebrity cruises. Nicely done!! Entertainment: Sadly, we missed a lot of the entertainment but heard from fellow passengers that the new production shows that they are rolling out fleet wide were spectacular. We did attend one show which featured a comedian. We did not think he was very good but the woman behind us what laughing heartily throughout the entire performance, so could have just been our tastes. We've seen the hot glass show before and really wanted to attend the evening show but were busy with other events that we never did make it. From past experience, I can tell you it is well worth your while. We enjoyed the duo that performed, a female singer with a male guitar player. They played in different venues but we saw them in the Explorers Lounge and the Gastro Bar. She had a very unique voice and a great comradery with the audience. The band 'Take Five' were simply excellent and played music for all age groups to enjoy! The performance of the singers / dancers in the Centrum was fabulous. They had everyone on their feet. They also had a disc jockey that played some really good music by the martini bar that drew a big crowd. I would have thought that a DJ was rather cheesy but the music chosen was surprisingly good so no complaints from me there. I felt as though the volume was appropriate in each of the venues where the entertainment was offered. Casino: We spent quite bit of time in the casino and had a fair amount of fun. We didn't find any luck but were treated well by the casino host, Andrew and his sidekick, Kevin. We had a bit of onboard credit, which could be used in the casino but as slot play that was loaded onto our player's club cards instead of getting cash. We are mlife gold members so the 5% fee was waived. (Maybe now waived for everyone?) When our onboard credit was exhausted, cash was given in lieu of slot play in the casino. This new system worked out well for us as we never cashed in our onboard credit just for the cash anyway. Captains Club Hostess / Events: What can I say but 'Hello my darlings'? Claudia, who sadly is on her last sailing as I write this, was incredible. She made every one of the captain's club members feel as though they were oh so special to Celebrity. She remembered names, birthdays, anniversaries, likes and dislikes. Whether we went to the elite cocktail hour in the sky lounge or breakfast in the coffee house, she always had time for a hug and chat. She invited us to sail away on the helipad while leaving Cartagena ... this is a memory that we will remember for a long time to come. Best of luck to such a sweet and beautiful woman!! We made a point of attending the elite events, especially the cocktail hour in the Sky Lounge every evening. We would really miss that gathering if we ended up on a cruise with vouchers instead of using the lounge. Oleksiy was our bar server and I just have to say Wow! He just knew everyone by day 2 of the cruise, what they liked to drink, where they liked to sit and whom they liked to sit with. Asri and Val were also phenomenal and always made sure they served us some great appetizers .. all with fabulous smiles and stories of their day. The elegant tea and wine tasting events were also well worth our while and we enjoyed both of these events immensely. Photo Services: We entered a contest at the photo area otherwise may not have known where it is. It is kind of tucked in way back on deck 5. One of the photographers had stopped us for some photos. Because we do tend to cruise often, we don't pose for these sessions during the cruise, but we threw caution to the wind. The photographer must have known what he was doing as he asked us to pose like this and then like that. We were actually asked to look into each other's eyes and we just laughed (sorry to say, at the photographer) as we'd just about had enough. Well, that was the photo we purchased as we have nothing like it in our repertoire of cruise photos. I mean, really, how many photos of yourself can you have? Well, obviously the answer to that is 'one more'! It might be the best one we have taken. The photos are getting to be way overpriced, though. @ $25 for an embarkation photo and $30 for that photo we bought, that is a bit too high. They do have some digital packages, though, for just over $200 so might work for some. Classic Package: Someone on my roll call asked me to list the wines available within the classic package so here goes: Mezzacoron,a Dolomiti Pinot Grigio Clifford Bay, Marlborough Sauvignon Blanc St Francis, Sonoma & Seeker Chardonnay Beringer White Zinfandel, California Clos De Chance Merlot Castle Rock, St Helena Pinot Noir Excelsior, South Africa & Wente, California Cabernet Sauvignon There were probably a few others available in some of the venues onboard but these are the ones that were listed on the menu. Future cruise sales: Alina, at the future cruise sales desk is so very knowledgeable and quite personable. She was able to book a couple of future cruises for us while onboard. She knew every trick to save us more money or get us more perks. I have not always had the best luck with the future cruise sales people finding us the right deals but this girl knows her stuff!! Currently, they were offering 2 perks plus the onboard credit associated with the future cruise booking....and a one category upgrade where available. There was also a drawing for anyone booking a future cruise that day. i-lounge: The day of our embarkation, the ship was upgraded with a newer, faster internet service. While I still heard fellow passengers complain, I thought the new service was an improvement of a hundred fold. I only checked my emails, confirmed a reservation for a private tour in Cartagena and checked in for my flight so maybe the complaints of others were valid. For the basics, it was in and out very well and it never dropped its connection on me. I never said a bad word while in the i-lounge in the numerous times I was in there. I cannot say this was the case on previous visits to the i-lounge when checking emails. Also, the apple computers in the café were really nice. There are sanitizer wipes available on every table. Everything was kept tidy and clean in this room. Wine Group: We signed up for the Abacela wine group package that was set up by our TA. I have sailed on these group cruises a couple of times previously, always with Celebrity and always been very pleased with the events and the special additions. This time, it seemed very disorganized throughout the entire cruise. I am not sure where the problem stemmed from but we were not notified in a timely manner of the included events for this package. While still in port, I contacted our TA and they knew nothing of it as the group is small ... usually about 100 passengers only. Our TA forwarded us to the guest relations desk and they didn't know about it either. We showed up at the Sky Lounge the first evening right after sail away as that is where the first event was held on our previous cruises for these groups. Our assumption was correct. This wasn't well attended as I think a lot of people had not received any notification of this. There was also a misstep with the onboard credit, which was handled appropriately in the end and a change of venue for one of the wine events that maybe some didn't find out about in a timely manner. We were able to attend each of the events except for the galley tour, sometimes finding it by guessing. There was a tour of the wine tower in the Silhouette dining room which was very interesting. The wine pairing luncheon, which was also available through the ship for a cost, was well worth it. The winery's better wines were served towards the end of the cruise and they were paired perfectly with the meals that were served. Disembarkation: We signed up for luggage valet. This service is available for $20 per person with up to 2 bags. Since we only had one bag to check, we only signed up for this service for one of us and checked in online for the other one. BEST $20 ever spent and I would recommend it to anyone that has the ability to use this. There are specifications that need to be met, such as airport, airline and flight time. We were then provided with a special luggage tag and put our bag out in the hallway in the evening. The next time we were to see it was at SFO -- our final destination. We signed up for the time we wanted to disembark and their schedule was spot on and since customs was a breeze, especially without any large bag, were at the airport for our 12:45 flight with plenty of time to spare. Ports of Call: The itinerary was of particular interest to us as it was a bit different with stops in Cozumel, Costa Rica, Panama, an overnight visit in Cartagena and Grand Cayman. The original itinerary had not included the overnight stop in Cartagena and did include a stop in Belize, which was ultimately canceled. In hind sight, this was very preferable as, even though it was hotter than hot in Columbia, this proved to be a very interesting and enjoyable port of call. The entire trip was worth it due to our favorite stop, which was in Panama. We stayed on the ship in both Cozumel and Grand Cayman as we've been there many times before and wanted to enjoy the amenities on the ship. Excursions: One recommendation would be the tour we took in Panama to Fort San Lorenzo and the Gatun locks that was offered through Celebrity. This is one of the best tours we've taken and not only did we get to see the new locks, we also saw two different ships passing through the old / current locks. In Costa Rica, we took the ship's tour to the Dole Banana Plantation. We enjoyed this tour but were left with a feeling of 'that's all?'. What we saw was interesting and well worth the trip out there but would have been improved with about 30 minutes more of touring at the plantation itself. In Cartagena, since we had two days there, we visited the little zoo area right near where the ship docks. This was very worth our while and they had numerous native birds and animals. The second day we were there, we signed up for a free walking tour of the old walled city. We attended one of the lectures onboard prior to this tour which gave us some background into the history of Cartagena. It was an excellent talk held in the Equinox theater by one of the excursion staff members and enhanced our walking tour with a bit of knowledge going in. This walking tour was incredible although so very hot. I do highly recommend it but it is good to know there is a stronger breeze in the afternoon than in the morning so maybe not quite as sweltering. This tour meets at the naval museum towards the oceanfront side of the walled city. We were almost duped by someone at the entrance trying to convince us he was our guide. Since you have to sign up for this tour in advance, I asked him what names he had on his list. He didn't have our names, so we ventured on until we found the correct tour that we signed up for and very glad we did. We found this tour to be very interesting and you cannot beat the cost ... just a tip at the end for our hard working guide. We were told conflicting information about the price of a cab to Santa Teresa Plaza, which is near where the naval museum is located. We walked past those that were charging $20 and found a cab to take us for $10. The cab back was $8 and it does help if you speak a little Spanish, as it is helpful to get around while in this port. Summary: This cruise got 5+ stars in our book! As mentioned, just a few very minor missteps but such awesome experiences and service that any complaints we may have had were overshadowed by all the good times. The Equinox is a beautiful ship with such a fun, friendly and helpful staff. The spoiled us and made us feel quite special. Just of note, as it is in the news, there were areas where we encountered some mosquitoes. We were warned that Zika was of concern so we made sure we didn't go out without our insect repellent. No bug bites even though we were in some areas of the jungle. Read Less
16 Helpful Votes
Sail Date: April 2016
Review: Celebrity Eclipse – April 3 – 14 days Southern Caribbean General Thoughts: The eclipse is a beautiful ship without doubt. It has a perfect layout for someone staying in a “hump” cabin. The central elevators were steps ... Read More
Review: Celebrity Eclipse – April 3 – 14 days Southern Caribbean General Thoughts: The eclipse is a beautiful ship without doubt. It has a perfect layout for someone staying in a “hump” cabin. The central elevators were steps away and where I wanted to go on each floor was very close to the same elevators. We had a fantastic time with friends from previous cruises. We are just sad that it is over. We had been to all of the islands before, so this trip was more about R & R than it was about site seeing or excursions. I was extremely disappointed to miss Bonaire and thought that the overnight in Curacao was not necessary. On to some specifics, Cabin: We were in the perfectly located 9292 with a large balcony. The bed was by the balcony which we prefer but we do like the M class layout better than the S class. The curved walls really give a cramped feeling in the cabin. The couch that we had was not comfortable to sit on and was way too large. A gigantic waste of space. The bathroom felt large and the shower was good. Our room attendant (who we did not see very often) kept the room in great shape. I would book this room again in a second (We have actually on the reflection). Food: We were Select in the MDR most nights. We ate at a variety of time with a varying amount of dinner companions just us, 4 and 6. We ate around 7:30 most nights. We skipped the second formal and ate at the buffet. The MDR was good. The menu has become more limited. I had one poor meal (meatloaf) and one exceptional meal the Chateaubriand steak. The rest were good meals. Breakfast in the MDR was good (twice). We did not each lunch there. The buffet had really good food but it never changed. Almost the same thing every day for 14 days. I am so glad the food was good. They had sushi every day. I had sushi when we skipped the formal night and it was one of the best meals of the cruise. We ate breakfast and lunch here most days. The staffs in the buffet were really good. Always got us drinks and were glad to have a nice conversation. We only ate in one specialty restaurant, Qsine. A neat experience that, for me, only needs to be done once. Way too long for dinner (3 ½ hours) Too many choices. Half the time I forgot what I was eating. The servers tried really hard, but this is not my thing. I am an MDR guy! Entertainment: We did not see any of the production shows although the word was that they were good. We thought both comedians were very poor, however, the rest of the shows were well above average. I think the Sephira show (2 girls on violins) was one of the best shows I have seen at sea. The “Not Really” three tenors also put on a great show! Very funny and talented guys. Ryan Joyce gave us three shows. First was magic show that was enjoyable, the second was a hypnotism show that was hilarious! The third was a seminar on positive thinking and hypnotism as a self-improvement tool. He is a fascinating dude. Lounges: Bar service was terrible in most places on the ship. (With some exceptions). You had to flag down a waiter or waitress to get a drink and then they would disappear, never to be seen again. I think the proliferation of free classic packages has changed service. It would be to the cruise lines advantage to give away lees free booze? Or am I just being paranoid. Café al Bacio rocks! They are the hardest working crew on the ship and deserve huge kudos! Love that place, although it is very busy! Ports: Aruba; we went to Arashi beach by taxi. Very nice Beach that is less crowded than some of the others (but more crowded than it was last time). Some moderate snorkelling here. Curacao: We just went into town and shopped had a beer and enjoyed the area. We were here overnight but as previously stated it was a bit of a waste. We stayed on board in the evening. Barbados: We did the Jolly Roger (for the 2nd time). They do a good job but there is no comfortable seating on the ship, so if that is important, choose another excursion. Great snorkelling over the shipwreck in Carlisle bay (4th time for that!) Antigua – Another Beach day with a taxi to Sandhaven ($3 each way). A very nice little beach with a bar and shade! No snorkeling St Lucia: Stayed on board and went to Persian Gardens (free coupon) St Maarten: Took the water taxi ($7) in to town and shopped, found a nice bar and enjoyed the area again. St Kitts: In what looks like a trend we just went to the cruise port and poked around, bought some t shirts found a bar, had a Guinness and people watched. Overall: A great cruise! Friends old and new made it great. We are booked again on S class for the next cruise so I guess that says something. Read Less
17 Helpful Votes
Sail Date: March 2016
Recently ten friends and I sailed on the Celebrity silhouette.They offered a deal called pick your perks,we chose the beverage package, at what we thought threw booking with a celebrity cruises customer service rep was an all inclusive ... Read More
Recently ten friends and I sailed on the Celebrity silhouette.They offered a deal called pick your perks,we chose the beverage package, at what we thought threw booking with a celebrity cruises customer service rep was an all inclusive beverage package. We found out the second day of the cruise we were charged for all the alcohole we drank. The package the y gave us was actually call the classic beverage package, and was informed at the customer service desk it included certain vodka and not others,certain rum and not other ect,it would have been nice to have this told to us before we got on the ship. Well over a hundred dollars they got from me on drinks that day. Threw the entire cruise we felt nickel and dimed to death. The buffet food was the same everyday,the food was below standard,service was exceptionally bad we finished our food normally before anybody waited on us to give us drinks.we we're constantly hounded to go to specialty restraunts with staff waiting outside the buffet. I could go on and on about the disappointment in that area. The first two days we were at sea they closed the casino and bars early and basically put us to bed. We never saw our room attendant except for the first day when she told us they couldn't find our luggage. The best thing about this cruise was getting off the ship at ports.The service was unbelievably horrid! The last day I bought a watch supposivly seventy- five percent off. It cost 175.00 so I bought it thought it was beautiful and a good deal. I checked the price online when I got home it cost retail at over five stores 75 bucks. Need I say more. I will be sticking with princess with who I've sailed five times now and had excellent service. I love cruising it really took a lot to ruin our vacation, But Celebrity and their staff managed to do that! I don't normally complain but if I'm able to help anybody else out there this is worth it Oh and let me add they had everybody who was walking off the ship at the end of the cruise carry their luggage down three flights of steps, what a joke! Read Less
6 Helpful Votes
Sail Date: March 2016
It was the third cruise out od dry dock for the Summit so, for the most part the ship was on excellent shape. Particularly noteworthy was the addition of the "Terrace" and big screen TV on top deck at back of ship. This brought ... Read More
It was the third cruise out od dry dock for the Summit so, for the most part the ship was on excellent shape. Particularly noteworthy was the addition of the "Terrace" and big screen TV on top deck at back of ship. This brought the Summit up to what appears to be the a new standard feature for cruise ships, but rather than in a large public area Celebrity has a more intimate setting. Unfortunately, the bright and shiney ship doesn't guarantee an excellent cruise experience. Pros: The Solarium was a pure delight, a refuge in which to achieve what we were after, relaxation. Spa services, while a bit pricey were excellent and delivered in a highly professional manner. The lack of in your face attempts to attrack additional money from cruisers (think overpromotion of Bingo, pull tabs, onboard/shore shopping, etc) was a welcome relief. Officers were very visible and approachable throughout the cruise. Finally, the beverage card was an absolute must as it relieved us from signing for beverages each time we used it. Note, our key purchases were not alcohol but bottled water and specialty coffees (coffee bar had better breakfast pastries than othe locations). Cons: Service ranged from very good to indifferent. Cruise director and his sidekick came across as buffoons. While the headline acts were very good to excellent, the production shows were disjointed and in a word dreadful. The dancers were OK but the singers could only manage to sing in one style so virtually every song sounded the same. The bright spot were the acrobats, but their talent was misused (there should have been a show built around them). With some exceptions the other musical talent on board were postal, they just mailed their performances in. Other comments: Food, in general, was good to very good but not exceptional. Spa Café a nice addition with light, healthy meals. Pan American dock in Puerto Rico a little out of way and very congested. On Dominica docked at the out of the way commercial dock, not an attractive entry point to island. Onboard activities/games were basically standard for cruise ships although, as noted earlier, higher involvement of ships officers. Ship rarely felt crowded despite being in peak travel period. Read Less
6 Helpful Votes
Sail Date: March 2016
This was a Spring Break cruise with 3 interior rooms for my hubby, myself, teenage son, and adult son, and girlfriend. We flew into San Juan the day before and stayed at the Hampton Inn and Suites. About a $20 taxi ride from the airport. ... Read More
This was a Spring Break cruise with 3 interior rooms for my hubby, myself, teenage son, and adult son, and girlfriend. We flew into San Juan the day before and stayed at the Hampton Inn and Suites. About a $20 taxi ride from the airport. They do charge $1 per piece of luggage so this was an addiltional $6. Hotel allowed early check in. Free reception in the evening with beer, wine, pina coladas, nuts, and popcorn. The beach is across the street and about a block down. The hotel charges a resort fee. Upon walking to the beach it was very crowded, as it was Good Friday, and we didn't see a hotel area with chairs. Disappointing. There is a Walgreens directly across the street. The next am, we checked out at noon and headed to the port. Taxis were waiting right outside the door. $30. 15 mins. Upon drop off, we headed to the luggage line, 6 people in front of us, to drop off tagged luggage, and then proceeded to the check in line with passports and express pass, printed during online check in, in hand. Security scanned our remaining luggage then we were directed to the correct lane, waited maybe 10 mins, got our room cards, and walked right onto the ship. It was 12:50. By 1pm the rooms were ready, we dropped off our luggage, and noticed a bad musty smell in our sons room, 2076. Luckily we always bring room spray and he didn't notice. Rooms were beside each other but had a different layout. 2072 had the bed positioned on the right wall which only gave about a foot between the front of the bed and mirrored wall. 2076 had the bed on the back wall. Both had twin sofa sleepers and a desk. Small bottles of lotion, shampoo, and body wash along with bars of soap where given. Bath towels had sewn in hooks that made it easy to hang. Ellisio, our room steward was excellent and then the NIGHTMARE started. Ship set sail at 9pm and we entered our room 2072, around 11pm and laid down to sleep. About 30 mins. later an inconsistent low bass banging started and continued about 8 times per minute. We were beside the steward closet and thought maybe, a clothes dryer. My husband even went into the hall to see if it was a loose door, but found nothing. We were so tired from traveling we finally fell asleep. Next day we awoke in Tortola, had prebooked the catamaran snorkeling excursion. Excellent!!! Celebrity is very organized with their tours. Tickets delivered to stateroom with instructions. We had prebooked dinner reservations, online, about 3 months before for the dining room. Edie, our waiter, made recommendations and we always enjoyed our food. Best service! After a long day, we were ready for bed, and low and behold, as soon as the ship started sailing the low bass banging noise started in our room. The noise would reverberate into your chest. After about an hour, we called maintenance. The arrived in 5 minutes and proceeded to call someone else to hear the problem. Meanwhile my husband went and spoke with Josue at guest services. He said he would need to wait for maintenance to determine what could be done. Maintenance said they couldn't fix it. Hubby asked if we could be moved and he stated "Procedure will have to be followed, ?what does that mean?, and told us to go back to the room and he will call. He called about 30 ins. later and said he was checking with maintenance about carpet drying in another room and would call back. Another 45 min of sitting in this room and I was nauseated with a huge headache and in tears. NO call back. Now I, hubby, and son went down to guest services and spoke with Josue, and he stated THERE WAS NOTHING HE COULD DO. I asked 3 times and he answered the same. At this point, 11pm we just wanted a room we could sleep in and thank goodness we had our sons room. After 30 more mins. hubby thought his was ridiculous and went back down to guest services and spoke to Celebrity's true guest representative, Victoria, and she quickly gave us keys to 2 available rooms. The guests had not arrived for the cruise. I have never been so glad to be packing and moving at midnight. Lunches were eaten in the buffet and at the grill, many separate stations, hardly any lines. The best buffet food we have had on a cruise ship. Almost nightly from 9-12pm, 1/2 price drinks were available at certain bars. This cruise was port intensive, 5 days. At Dominica, we choose the emerald pool and trafalgar falls. Beautiful scenery and information but lots of time in the bus but well worth it. At St. Kitts we booked Greys Island tour, online, and would highly recommend this. It was raining at St. Thomas so we opted to relax in the thallasospa area. It is like an indoor pool, the bars in the pool to recline on are soooo relaxing, for adults only, with healthy food options, fruit water, hot tea, etc. Disembarkation went smoothly. We had to be out of the room by 8am. We had filled out the paperwork on when we would like to debark and were given the time we had asked for in 2 of our rooms but not the 3rd. Strange. Luckily, we had enough luggage tags with the 2 rooms. We then proceeded to the theater to wait for our number to be called. After leaving the ship, key card must be used, picking up our luggage and going through customs, we were in a taxi headed to the airport. 45 minutes max! When you get to the airport, don't forget to have luggage scanned for produce. They place a small sticker on it. It is at the very front entrance. Not many food options and lines were 20 people deep during lunchtime. Read Less
1 Helpful Vote
Sail Date: March 2016
I love cruising and have gone on Princess,& Royal Caribbean, but Celebrity is my favorite. Celebrity offers a higher level of service. The crew was friendly and seemed happy to be working for the company. We had a balcony cabin on ... Read More
I love cruising and have gone on Princess,& Royal Caribbean, but Celebrity is my favorite. Celebrity offers a higher level of service. The crew was friendly and seemed happy to be working for the company. We had a balcony cabin on deck 9. Our room steward, Yogi and his assistant were excellent. Our cabin was immaculate and whenever we requested something, it was done and we never had to ask twice. We had first seating. The menus were diverse and the food was excellent. We ate at 2 specialty restaurants. Tuscany was Italian cuisine and it was excellent. We have eaten at the restaurant on other Celebrity ships and have never been disappointed. The other restaurant was Q which was fun and quirky. It was like Tapas. We ordered many different plates and shared them. We have eaten there before on a family cruise. There were 9 of us and we were and we were able to sample lots of different cuisines. The entertainment was wonderful. The ship's singers and dancers were very talented. Their productions were top notch. They also entertained at different venues as part of the evening activities. The ports were great, St. Marten, St. Kitt, St. Lucia, Barbados, Aruba Antigua and Curaçao. My only complaint was that we spent an overnight in Barbados. Unfortunately it was Easter and nothing was open. The next day was an Island holiday and nothing was open. That was unfortunate. The ship is beautiful and well maintained. The embarkation and disembarkation went very smoothly. We did spend some time in Miami before the cruise visiting relatives. Read Less
3 Helpful Votes
Sail Date: March 2016
This was our fifth cruise on Celebrity and our 15th cruise overall. The experience we had onboard the Eclipse was nothing short of terrific. The room was well maintained, the food excellent, and the entertainment was very good. The ... Read More
This was our fifth cruise on Celebrity and our 15th cruise overall. The experience we had onboard the Eclipse was nothing short of terrific. The room was well maintained, the food excellent, and the entertainment was very good. The crowd seemed to be all experienced cruisers that knew the system and just enjoyed it all. The ports were pretty standard, but fun to see once again. The entertainment was very good....the production company was above average and Zoe Tyler, a singer from London, was the best I have ever heard on a ship. The service was friendly and quite professional. The staff was very approachable and pleasant. It was another beautiful cruise on Celebrity.....We are very loyal to this company. Read Less
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