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3 Helpful Votes
Sail Date: January 2016
Our 7th cruise on the Summit. It is a great size and we find that the public areas, lounges, venues etc. are just great. They have many things to do aboard and the crew is the best around. We did many excursions on the islands mostly with ... Read More
Our 7th cruise on the Summit. It is a great size and we find that the public areas, lounges, venues etc. are just great. They have many things to do aboard and the crew is the best around. We did many excursions on the islands mostly with local tours, even some for the 2nd time because the previous times were so much fun and great prices. Our cabin was located mid ship and our cabin stewards Mo and Sunni were outstanding. This was our 1st time in Aqua Class so we ate in Blu. The food was excellent and our waiters were great- Arwin, Oscar and Billy and Luis the sommelier and Angelique. David the maitre d was great. I did miss having the experience in the main dining room having a large table and getting to know our table mates. But we did get to meet and talk to lots of folks from all over the world during our time on board. We enjoyed the shows though we had seen most of them before. Mark Weston the activities manager was a trip and he will make a great Cruise Director for sure. Captain's Club hostess Ashley was great as always doing her best to greet and get to know her guests. Disembarkation was no problem and went smoothly for us. We booked our next cruise on board as we usually do and look forward to another great cruise in the future with our favorite cruise line CELEBRITY. We have cruised since 1994 and have always had a terrific experience. Read Less
3 Helpful Votes
Sail Date: January 2016
First time sailing with Celebrity. We are seasoned cruisers with HaL and Princess. The check in was a nightmare. When we arrived at 11:00, we were told to unload luggage and then drive our car about two miles to a parking building to ... Read More
First time sailing with Celebrity. We are seasoned cruisers with HaL and Princess. The check in was a nightmare. When we arrived at 11:00, we were told to unload luggage and then drive our car about two miles to a parking building to return on a shuttle. We waited 45 minutes for a bus in the sun and upon arrival to long lines at check in. The ship is beautiful, balcony room very nice and staff was excellent. However food and entertainment not so much. I have never walked out of a show however I did on two nights. The guest entertainers were good but the production shows were terrible. Not my style of entertainment. Food in the main dining was average to good, not anything I raved about to friends on my return but the buffet was the worst I have ever seen. The layout of the buffet is great, no crowds or long lines. The breads, salads and breakfast food was great, but I could not believe that I looked at the same food everyday for 9 days. Ex: Italian bar had partially cooked noodles, 3 types, and 3 sauces. They took pasta and plunged in hot water to heat and moisten and put on the sauce. The vegetable side dishes and desserts were terrible. My husband ended up eating a strip steak every day. I alway look forward to a variety of seafood but they served mostly red meats and a salad bar. So glad to get off the ship for something different. Will go back to Princess and HAL. Read Less
10 Helpful Votes
Sail Date: January 2016
This review is a review of life on board one of Celebrity’s Solstice class ships and, as such, only describes our experiences on board ship. It does not contain any port information. This was our third time on Equinox and we are well ... Read More
This review is a review of life on board one of Celebrity’s Solstice class ships and, as such, only describes our experiences on board ship. It does not contain any port information. This was our third time on Equinox and we are well into double figures with Celebrity overall and we know and like the product or, should I say, we knew and liked the product. This cruise was significantly different to all the others we have been on and, sad to say, standards were lower than we expected in almost all areas to the point of disappointment. It started with embarkation which was dreadful but, in fairness to Celebrity, they sent letters to everyone apologising. There were several large Royal Caribbean ships in Port of the Everglades (Fort Lauderdale) and we were relegated to one of the older more cramped docks which was absolutely gridlocked. We had driven to the port which meant we had to queue for ages just to drop luggage and then queue to get out and go to the original terminal to park and then get a shuttle bus and queue to get back in again. It was carnage! Once in the embarkation area, they had segregated passengers into Elite Plus Captains Club, Elite CC, Concierge, Acqua Class, et al. Unfortunately, non of the ushers knew which section we should queue in. We opted for CC Elite and, when we got to the desk, they said we should have gone to Concierge. Our friends in Elite Plus waited longer than pretty much everyone else, only to find out they were in the wrong area too. It was a fiasco. Once on board we went with friends to coordinate our speciality restaurant bookings and ended up opting to take “ultimate Dining”. This means you can eat in any of the speciality restaurants on any night and also eat lunch in Bistro on Five. It costs $30 per person per day and is only offered to very few passengers and only once you are on board and request it. we were going to have 5 nights anyway so it did not work out too much more and we had OBC to offset it. On our 9 night cruise it was interesting to try it out but, due to the fairly limited menus it would not be suitable for longer cruises. (by the time we had eaten in Tuscan 4 times, it was enough). This means that there is no review of the main dining room. However, we did notice that one side of the MDR was blocked off for suite guests and their new exclusive dining room. Given that the top floor dining area is now dedicated to select dining, this leaves very little left for mainstream dining. Food in the Ocean View cafeteria was good for what it is and the selection was, as ever, very varied and interesting and there should be something there to suit everyone. Our only complaint was struggling at times to find a table as there seemed to be way too few staff clearing up (more on that later). Also, food was often not as hot as we would have liked. Our biggest complaint which applied to the whole ship was the lack of bar staff and we had constant problems trying to get a drink. Previously on Celebrity there were hoards of staff constantly asking if you want a drink and, if you declined, they would put a paper napkin down to show that you had been asked (or put the menu on its side). Those people were sadly lacking. In the bar on the open part of the Ocean View, the bar tender was waiting tables and going back and making drinks. Unheard of on past cruises. In every bar there were just way too few staff. We queued at the Martini bar on a couple of evenings and, in the end we got frustrated and left and went to the ensemble. There were only two bartenders working this busy bar and no waiters working the tables. This was the first time in years that we have not had martins at this iconic bar. Our conclusion is that, having sold us the drinks package (sorry, having given us a free drinks package then put the price up by the actual cost) and then encouraged us to upgrade to premium to be able to have the drinks we would normally choose when we did pay as you go, they now have your money up front and want to dissuade you from drinking. Sitting on deck on sea days we hardly saw a waiter and we had to go to the nearest bar and stand in line. When we did get served we were often told that certain things were not available. At least twice they did not have the ingredients for drink of the day or were having to modify drinks to suit what they did have. My wife ordered a particular cocktail which had sparkling wine in it. when she tasted it she complained it was not the right drink. When I took it back, the bartender apologised and said he did not have sparkling wine so used Sprite. This pattern was repeated throughout the ship. Wines and bottled beers on the menus were often not available and we were offered substitutes. We even struggled to get drink refills in the speciality restaurants as the sommeliers were few and far between. I actually brought it to the attention of guest relations and suggested that I be accompanied around the ship to count how many waiters we could see and how many were in each bar area or even to check how long we could sit in a bar before we were served. They declined. Each time we went to the theatre, we failed to get served before the show started. This just seemed a blatant attempt by Celebrity to maximise profits by minimising consumption. I would much prefer to go back to the old price structure and pay for my drinks as I go and get good service. We had a concierge cabin because of an offer linked to on board credit when we booked. However, this was the last time we would bother. The only reasons to book Concierge were the larger towels and the footstools on the balcony. Sadly, the larger towels are no more (they have been withdrawn) and one of our footstools was broken and took several days to be fixed. Everything else is not worth the extra cost. The sparkling wine is redundant due to the drinks package (if you can get a drink!), we didn’t order the canapés as we were never in when they were served and the binoculars are pretty poor quality. My advice would be to give Concierge a miss unless there is a very good offer. One thing which could have caught us out is that we did not get beach towels delivered to our room in the first port (but fortunately we didnt need them). When I asked the steward why we did not receive them, he said that they are now on request only. How were we supposed to know?? On the subject of towels, on one day we got very threadbare almost worn out towels and one was badly stained. We asked the steward to look out some better ones, which he did for the rest of the cruise but, once upon a time, that would not have been necessary. That trend was continued around the ship. Soft furnishings were visibly worn and stained (even in Murano) and carpets were worn and stained in some areas. It was very disappointing to see such a change in the standards which we have come to expect and enjoy. There also seemed to be a reduced entertainment program. We always go to the Sunset Bar for sail away where there would normally be entertainment (often the solo singer/guitar player). This time round we rarely had outdoor entertainment except at the main pool area. Perhaps the most surprising thing was the complete lack of contact from the Captains Club Host(ess). We never saw her or heard from her during the entire cruise. We have always had the premium non-alcoholic package before the onset of the “free package” as we like San Pelegrino water and particularly like the Tee Forte in Al Bacio. Unfortunately, due to the number of people who now have the drinks package, Al Bacio was constantly full and we often struggled both to get a seat and to get served. Worse still (for us as tea drinking Brits), the constant strain on the equipment meant that the water was often not hot enough to brew the tea. Also, the “house” milk was from the firm Hershey and tasted like liquid milkshake. We got round this by going up to the cafe and getting a small carton of milk. This was not just our complaint though as the barista said it was awful stuff as it didn’t foam for coffee (which we do not drink) and we heard a fair number of people complaining about lukewarm coffee. Of course, as ever, there were good moments and some of the staff were lovely to meet and to interact with. The overall standard of food was excellent (as you would expect in the speciality restaurants) and our cabin staff were excellent. We saw and heard much more of the captain and enjoyed his banter. However, at the end of the cruise we just felt let down and that, from Celebrity’s perspective, it had all been about maximising profit money by cuts to bar staff and availability of drinks and ingredients. Sadly overall, we came away feeling disappointed with life on board. Hopefully this trend of cutting back staff choices will not go unnoticed by others and, given the competitive market, Celebrity will reinstate some of their previous standards. Read Less
5 Helpful Votes
Sail Date: January 2016
The Equinox is a beautiful ship in every way. I have been on Solstice and Silhouette as well. Equinox' crew was top notch. Our cabin team of Neves and Jason were perfect. We were in an Aqua Class cabin so we enjoyed dinners in Blu ... Read More
The Equinox is a beautiful ship in every way. I have been on Solstice and Silhouette as well. Equinox' crew was top notch. Our cabin team of Neves and Jason were perfect. We were in an Aqua Class cabin so we enjoyed dinners in Blu immensely. We also ate in Silk Harvest, Murano and Tuscan Grill - all 3 were great! My wife was not really impressed with the buffet, so we did lunches in MDR and we did Bistro on 5 a couple times. The food everywhere was VERY VERR GOOD, and the service was great. We heard other passengers ranting about embarkation issues but we didn't wait any more than 30-45 minutes to check in. It was my understanding Customs was very slow processing the previous passengers and that it was more an issue getting people OFF the ship. The only negative for us was the behavior of some passengers. I heard a lot of passengers being rude and in some cases just plain mean to some of the crew members and wait staff. That is a shame. It always seems that some people get on a cruise ship and suddenly feel like they are the Royal Family. Also when it was time to disembark for us, the passengers were horrible. Nobody followed simple directions, and it was obvious that the crew was tryouts no to enforce the guidelines but passengers were just doing whatever the pleased. We did luggage valet and planned to join the "early walk off group". This is for passengers with "MINIMAL LUGGAGE" - however hundreds of passengers were holding up the line pushing and pulling multiple suitcases, it was not necessary..... Anyway, we enjoyed our cruise immensely as we always do with Celebrity and I would recommend Celebrity to anyone! Read Less
6 Helpful Votes
Sail Date: December 2015
I have sailed Celebrity 18 times. I usually cruise twice a year.The last few years the quality has declined considerably. It started with small things, like no nuts in the bar and the little things just add up. While the boarding ... Read More
I have sailed Celebrity 18 times. I usually cruise twice a year.The last few years the quality has declined considerably. It started with small things, like no nuts in the bar and the little things just add up. While the boarding process was smooth & easy, that was the best part of the cruise ! The buffet at lunch...consistently dirty silverware wrapped in clean napkins. Complaint early on was to no avail, They took note of it. Shortage of staff had cluttered dirty tables and shortage of clean tables during normal dining hours. The 2nd day out they ran out of clean glasses and salad plates. And the large plates were frequenty so hot (from the dishwasher) that you couldn't hold them in your naked hand. Room service was also poor....no ice bucket in room, no laundry bag, not enough towels.....they only give you one of each kind per person ! And half were worn out. Steward untrained in service. The 1st 2 nights and the last 2 nights the food and the entertainment was very good....but the middle of our 10 days were terrible. We walked out of the entertainment twice it was so bad. Prior cruises.....I sailed the Solstice twice from Ft Lauderdale tp Rome.....it was better....but not much.....there is a noticeable decline in overall everything......considered taking another cruise recently and decided against going Celebrity.....even tho I have more than 500 points in their Captains Club. By the way they have ignored all my complaints.....I have concluded .they really don't care. Read Less
4 Helpful Votes
Sail Date: December 2015
We have cruised with many cruise lines over the years and last year we had the wonderful pleasure of cruising on the Celebrity Eclipse and we loved it. The ship, the food, in fact everything was perfect so we booked an Aqua Class cabin ... Read More
We have cruised with many cruise lines over the years and last year we had the wonderful pleasure of cruising on the Celebrity Eclipse and we loved it. The ship, the food, in fact everything was perfect so we booked an Aqua Class cabin Christmas Caribbean this year without hesitation on the sister ship 'Refelection'. Embarkation was busy, however you expect that on a big ship. We stayed with friends in Miami prior to joinung the ship so we were ready and excited for our cruise. The ship was very similar BUT we feel that Celebrity seem to be cutting back so much it was like chalk and cheese. How could 2 cruises be so different? For us we loved the sail always on the Eclipse, picture the scene ........ sat on real grass on lawn club seats being served wine and cheese with a lovely duo playing in the background. Pure class which made Celebrity a cut above the rest and that happened 3 times during our cruise. This cruise it did not happen, when I asked why? I was told that the weather in the Caribbean was to unpredictable for this to happen, HOWEVER they were happy to offer an outside BBQ with the officers for $100 per person. What happened to the unpredictable weather? There was a saying that I learnt from the passengers on this cruise 'Nickles and Dimes' which means that Celebrity are cost cutting that much it so apparent it's scary. The lack of fish and seafood: This is another 'Nickles and Dimes'! The buffet in the Eclipse offered a wonderful selection of fish and seafood, however this was not the case on the Reflection. After day 3 of one fish choice on the lunch menu I asked to see the Head Chef. He said that he would offer another selection but due to his orders from head office he was not able to offer seafood. IN THE MIDDLE OF THE SEA AND NO SEAFOOD? REALLY? He stated and I quote: the demographic on Caribbean cruises was different to European cruises, I then said so what your saying is that Americans prefer burgers and meat rather than fish and seafood and he just smiled at me. Thing is that we may be British but we have many American friends who love fish and seafood as much as the Europeans so that is complete rubbish Chef!! We are not massive meat eaters so fish and seafood is an important part of our diet snd that's one of the many reasons we love cruising... The cabin was lovely as expected but the points we have written about let us down. The staff were friendly but seemed overworked on this ship. The Entertainment was hit and miss but it lacked something that other ships has to offer. If your looking for class and seafood forget the Celebrity Reflection....... We have! Never ever again. Shame on you Celebrity!!! Read Less
Sail Date: December 2015
Myself, wife and daughters went on the Silhouette last month. They had all been on a cruise before but for me it was the first time. Generally I have to say that it was everything I thought it would be, in a positive way. ALL the staff ... Read More
Myself, wife and daughters went on the Silhouette last month. They had all been on a cruise before but for me it was the first time. Generally I have to say that it was everything I thought it would be, in a positive way. ALL the staff were excellent (with one exception) and could not do enough for the passengers. Both of our cabins (next door to each other) were fabulous. FOOD: An excellent standard for every meal. We ate every evening in the main restaurant at approx 8.15 at a table for four. Having previously paid for gratuities (an American obsession!) we did not have to stick to one of the two sittings. Really, really good food at every meal. The main cafe/restaurant on Level 14 always had a plentiful supply of everything. ENTERTAINMENT: Rich, Rachel and Sarah were absolutely superb. Whatever they are paying these guys, it's not enough! Extremely amusing, always going the extra mile and very professional....all three of them. Well done! The captain took part in a variety of events and was also superb. He is informative, has an excellent sense of humour and really cares about his profession. All the shows were of a high standard. I am 'in the business' and thought that the singers and dancers on this ship were outstanding. PORTS OF CALL: Cozumel-OK. Grand Cayman-Lovely. Jamaica-OK. Haiti-OK. Excursions are VERY expensive and there is a constant call on all passengers to do one or two. We as a family did an excursion in Jamaica (Martha Brae) which was excellent but at $400 I think it's 'over the top'. DRINKS: I think the drinks packages are pricey but then it all depends on how much you want to drink on a daily basis. WIFI: I needed wifi for business during the cruise and it was $200 for the week. In port the general reception is good and of course you can get free wifi in cafes and bars. Out at sea, the ship's wifi is adequate although a little slow. It was worthwhile though. Referring to an earlier comment about one exception with staff, I found the Guest Relations desk disappointing. On three occasions I had questions to ask there and I just didn't get the information I wanted. The staff just didn't seem to know to be honest. Caring but a bit clueless. All in all though, very positive feelings from the cruise. A lovely, well maintained ship with an excellent team led by a superb captain. Read Less
3 Helpful Votes
Sail Date: December 2015
We ate dinner in the main dining room, early seating, every night. We were seated right outside the door to the kitchen. The first two nights our food was barely edible because it was lukewarm at best. After everyone (8 diners) at our ... Read More
We ate dinner in the main dining room, early seating, every night. We were seated right outside the door to the kitchen. The first two nights our food was barely edible because it was lukewarm at best. After everyone (8 diners) at our table informed our server in no uncertain terms we wanted our food hot, he personally solved the problem by putting our plates under the Salamander (small broiler). When asked about the rest of the dining room, our waiter replied, "Not everyone likes their food hot." Well, I've never had anything but hot escargot until we were served them this Celebrity cruise. The maitre' d and head chef came to our table after the second or third night to see how things were going. Somehow the chef solved the Salamander problem, which delayed our dinners, by supposedly preparing our table's meals individually. That also slowed the dining process, and our table was usually the last one to leave the dining room. We also told the maitre' d we wanted vegetables other than carrots and green beans. The next night we were served, in addition to the usual, and by a separate server, Brussels sprouts and broccoli. Don't know what they were being saved for, but no one else in the dining room received this variety. We also asked for a more varied assortment of breads. They, too, showed up the next night and from then forward. Dinner choices lacked variety and, with two notable exceptions, were very forgettable. Now, the following I find absolutely impossible to believe, but it is true. We had lunch only once in the main dining room. I ordered wild mushroom polenta and specifically asked the waiter to make sure it came hot. It did not; barely lukewarm. (same kitchen as dinner). When the waiter asked how it was I told him, and asked him to take it back and try again. It took at least 15 minutes for the polenta to be served again, but I'd swear was the exact same as the first attempt. This time, however, the waiter just put it down without inquiring if it was satisfactory, which he didn't do until it was time to clear the table... too little too late. Other than main dining room food we were very pleased. Loved the breakfast buffet after which no one in my party needed lunch, buffet or otherwise. We also thought the entertainment was top notch. The flash dance was a nice touch. We grew to enjoy the Entertainment Director, and have never seen a ship's captain (a 38 year old handsome devil with a great sense of humor) as accessible as the one on our cruise was. Unfortunately, at least for us, quality and variety of food is a very important part of a cruise. Almost forgot. Storage room in our veranda cabin was extremely limited, even more so because our cabin steward failed to mention the storage above the head of our bed. Why isn't this storage left open for arriving passengers to see? Read Less
1 Helpful Vote
Sail Date: December 2015
What a great idea is to break the winter in half by going to the Caribbean! And what a better place to do it than in a full immersion into a Retirement Home experience! It was our second cruise with Celebrity. It wasn’t a repeat of a ... Read More
What a great idea is to break the winter in half by going to the Caribbean! And what a better place to do it than in a full immersion into a Retirement Home experience! It was our second cruise with Celebrity. It wasn’t a repeat of a great experience we had on Celebrity Constellation last year, now I’m free to explore other cruise lines. My reasons for choosing Celebrity again were: professionally done classical music, tasteful comedy, tranquil solarium, and outdoor cafe dining. That didn’t turn out to be so. There were no classical music, the comedy if any was flat, solarium was a chlorinated box, the outdoor dining was still there and was great. New for us were: live grass, which smelled so good and was very well taken care of; Glass making shows, which we both liked and my husband didn’t miss one; largest library we’ve seen on any ship with very good selection. The first two days most of staff were very unfriendly, it’s like they were just told that would be no raises and bonuses this year. By day three most started greeting us and smiling. That of course doesn’t include bartenders, spirit shop staff (they are there to guard, not to sell or give samples), and to my surprise head staff of the seaside café. Oh, let me tell you about our Muster drill! It was disorganized, incompetent, useless, and even dangerous. This was out seventh cruise (5 with Royal Caribbean and 2 with Celebrity). All previous Muster drills made us feel safer, but after this one we were not sure if we should stay on the ship at all. It made us feel that in the case of a true emergency there would be every man for himself. It was the longest drill we ever had. Some of the people started to collapse from standing for so long. At appointed time, we were asked to go to our stations. We were directed to a large open area and asked to stand close to each other. We stood there for over 15 min without anything happening. Then we were told that we need to direct our attention to a TV monitor that none of us could see and listen to instruction that none of us could hear. There were staff nearby that just told us to stand still. They knew that we could not hear or see anything. When the volume was finally turned up, the background music was so overpowering, that we could not hear the words. And this was not the end of it. We were told that now the leader of our muster station would speak to us. Again, we could not see the person, we could tell that a woman is speaking, but could not make out any words because she spoke without a microphone. Shame to Celebrity Equinox! Overall, I had a very good vacation because a cruise ship for me is just a way of transportation to the beautiful Caribbean beaches, snorkeling, warmth and sunshine. Our cabin was comfortable, food was good, as for other things, they were just a bonus that I didn’t get. Read Less
1 Helpful Vote
Sail Date: December 2015
What a great idea is to break the winter in half by going to the Caribbean! And what better place to do it than in a full immersion into a Retirement Home experience! It was our second cruise with Celebrity. It wasn’t a repeat of the ... Read More
What a great idea is to break the winter in half by going to the Caribbean! And what better place to do it than in a full immersion into a Retirement Home experience! It was our second cruise with Celebrity. It wasn’t a repeat of the great experience we had on Celebrity Constellation last year, so now I feel like exploring other cruise lines. My reasons for choosing Celebrity again were: professionally done classical music, tasteful comedy, tranquil solarium, and outdoor café dining. That didn’t turn out to be so on this cruise. There was no classical music, the comedy was dull, the solarium was a chlorinated box, but the outdoor dining was still there and was great. New for us were: live grass, which smelled so good and was very well taken care of; Glass making shows, which we both liked and my husband didn’t miss one; largest library we’ve seen on any ship with very good selection. The first two days most of staff were very unfriendly, it’s like they were just told that would be no raises and bonuses this year. By day three most started greeting us and smiling. That of course didn’t include bartenders, spirit shop staff (they are there to guard, not to sell or engage in informative conversation), and to my surprise, the head staff of the seaside café. Oh, let me tell you about our Muster drill! It was disorganized, incompetent, useless, and even dangerous. This was out seventh cruise (5 with Royal Caribbean and 2 with Celebrity). All previous Muster drills made us feel safer, but after this one we were not sure if we should stay on the ship at all. It made us feel that in the case of a true emergency it would be every man for himself. It was the longest drill we ever had (~45 minutes) . Some of the people started to collapse from standing for so long. At the appointed time, we were asked to go to our stations. We were directed to a large open area and asked to stand close to each other. We stood there for over 15 min without anything happening. Then we were told that we need to direct our attention to a TV monitor that none of us could see and listen to instruction that none of us could hear. There were staff nearby that just told us to stand still. They knew that we could not hear or see anything. When the volume was finally turned up, the background music was so overpowering, that we could not hear the words. And this was not the end of it. We were told that now the leader of our muster station would speak to us. Again, we could not see the person, we could tell that a woman is speaking, but could not make out any words because she spoke without a microphone. To top it all off, when they sounded the signal as an example, after explaining its pattern, they sounded the wrong pattern. Shame on Celebrity Equinox! Overall, I had a very good vacation because a cruise ship for me is just a way of transportation to the beautiful Caribbean beaches, snorkeling, warmth and sunshine. Our cabin was comfortable, food was good, as for other things, they were just a bonus that I didn’t get. Read Less
1 Helpful Vote
Sail Date: November 2015
Simply put the attention to every detail made this the holiday of a lifetime, it's completely up to you how much you want to put in to your holidays, and we were completely satisfied with everything that the crew and ship offered. ... Read More
Simply put the attention to every detail made this the holiday of a lifetime, it's completely up to you how much you want to put in to your holidays, and we were completely satisfied with everything that the crew and ship offered. Facilities excellent and loved the lawns Pools large with plenty of comfy sunbeds Bar service excellent had the package and worth its weight in gold Food absolutely sublime, QSINE, Muranos and Luminae out of this world, nothing compares! Main Restaurant and blu excellent Buffett Restaurant very good Itenary awesome, no tenders and no queues, every island is different, again something for everyone. Virgin Atlantic exceptional, vs118 Heathrow to Miami, on return flight I took a turn for the worse the crew reacted and were truly outstanding, peace of mind these flight attendants truly know their stuff. Entertainment well only 1 act was average the rest more than satisfied, ents team and cruise director worked tirelessly. Sail away on the helipad priceless. Shopping bearable........wife said brilliant. Read Less
Sail Date: November 2015
We sailed on the Celebrity Constellation Nov 28-Dec 7, 2015. This was our third cruise on the Constellation and she has a fantastic Captain and crew, as well as very friendly and efficient dining staff, cabin stewards, and entertainment. ... Read More
We sailed on the Celebrity Constellation Nov 28-Dec 7, 2015. This was our third cruise on the Constellation and she has a fantastic Captain and crew, as well as very friendly and efficient dining staff, cabin stewards, and entertainment. I won't go into all of the details of the entire cruise, but I will give the highlights: We drove from Tampa on Nov 27 and stayed at the Rodeway Inn on Hwy 84 the night before the cruise. We have stayed here many times before, and really liked it.. Izzy, the hotel manager, does a great job getting you to the ship and getting you back to the hotel when you return. We took the early shuttle from the hotel to the port ($2 pp charge) to get you to the port early, and we think it was worth it. We were elite class, and got to board the ship after the suite class people. We were onboard about 11:15 am, and were given a glass of champagne when we boarded, as is normal for Celebrity cruises. Lunch at the Ocean grill cafe was good as normal. This was the first time on the Connie that we just had a Veranda cabin, and it was OK, but it was about 25 square feet smaller than a Concierge or Aqua cabin, and we did not realize this when we booked the cruise. Our primary reason for booking this cruise was that it went to St. Croix, St. Barts, and Labadee, Haiti, and we had not been to these ports before. Our luggage was delivered to our cabin about 3 PM, which was better than we had experienced before. The life boat drill was a joke, as usual, because we met in the main theater, and they explained where we should meet in case of a real emergency. If the ship is going down, I am not going to the theater, I am going to the life boat. We had dinner at Ocean Liners specialty restaurant the first night and had Dover Sole, which was excellent. You get a 20% break on the price the first night of the cruise, so you paid $80 instead of $100 for two, and that includes the 18% gratuity charge. The first two days at sea were fairly rough with 10-15 foot waves. The Captain said that the stabilizers were working full time. After that it was a smooth cruise. On Sunday from 1-2 pm the Captain's party was well done, with an opportunity to talk to the Captain and his officers. I asked the Captain if he was the Captain of the Silhouette in April 2015; he said, "no, that was my brother". They looked so much alike you would have thought they were twins. We had a very friendly and efficient Captain, as were his officers. This was our first cruise after attaining Elite status, so we went to the Elite plus cocktail party. Only a few officers there, but nicely done. Since we had the free drink package anyway, it was not big deal, but would have been if you did not have the drink package since you get free drinks from 5-7 pm. There was an art auction during the days at sea, and we attended one of them, but they never seem to change. You do get free champagne, but the prices are extremely high compared to what you can get online. I have been stung before, but never again. The entertainers for the most part were excellent, including David Gudice, Kathleen and the Saints, Jayne Curry, Jason Bishop, and Flying Colors Duo. If they are on your cruise in the future, be sure to see them, especially Jayne Curry. We went to the Select and Elite class wine tasting, and it was very well done, with a real entertaining and funny wine steward. The High Tea for Elite and up classes was just OK in our opinion; guess we were spoiled with the ones on Holland America. We will probably skip this on our next cruise, although we did meet some very nice people. To Celebrity's credit, they told you what the dress code was, and they did not let anyone in wearing shorts and flip flops. I saw the lady turn several people away. Too bad they did not do that at dinner, because we saw several people at dinner in the main dining room with shorts on. For the ports of call, our favorite island by far was St. Maarten; the people are so friendly, and the prices are as good, or maybe better, than St. Thomas. Where else can you play nickel slots in a casino and they bring you free drinks!! We have been to St Maarten many times and recommend the Explorer cruise as probably the best of the tours unless you are a beach person. Since we live in Florida and can go to the beach anytime, we opt out of cruise beach tours. St. Barts--our least favorite place on this cruise. You had to go in by tender, which was no big deal, but the wait was pretty long. We just walked around downtown, and went in a few of the shops. We found the prices high and the people not that friendly. We had never been there before, and have no desire to go back. You had to be really careful crossing the street because the drivers would not stop and let you cross unless traffic was backed up and they couldn't go forward anyway. In San Juan we took the Bacardi Distillery tour, and it was interesting, but pricey. Once you have seen one distillery, you have seen them all. The best part was the ride from the ship to the facility; we had a great tour guide and saw parts of San Juan we had not seen before. When we were here last year we took the rain forest tour, and it was excellent. In St. Croix we took the Panoramic Drive tour; it was pricey, but informative, but it took 4.5 hours instead of the advertised 3.5 hours. Although we had a good tour guide, it was way too long a tour for us. I think if we go back again we will just take a taxi downtown and do some shopping. Our final stop was Labadee, Haiti, and we had never been there before. It is a private island which Royal Caribbean bought and turned into a really nice facility. We failed to go to the presentation onboard about this island, and that was a big mistake. They have 3 places for the BBQ lunch, several bars, and several beaches. We did not sit out by the beaches, but there were plenty of lounge chairs, both in the sun, and under some of the trees. The beaches were very pretty, with blue waters. We think the Gulf coast of Florida has better beaches and whiter sand, but we cannot match the crystal clear blue waters of some of the islands. There is a trolley that takes you to the far end of the beaches, or you can walk; we chose the trolley. At the far end there is an artisan market place where local vendors have little cubicles to sell you stuff; some of the vendors are pretty aggressive, but they will negotiate on the prices. We were interested in a 12 inch metal sun face that the vendor wanted $25 for, and when we started to walk away, he finally lowered the price to $5. There is also a covered vendor market place, and no one bugs you, but the prices are not negotiable; this place benefits a lot of the local economies, and we bought some things there. To summarize the trip, I will do it in the Clint Eastwood way, of the good, the bad, and the ugly: The Good: Excellent Captain, Officers, and crew, entertainment, food, fantastic ship-very clean. The Bad: There was a huge group of people ( we later learned they comprised about 35-40% of the passengers), who were booked by one particular travel agency. For the most part they were well behaved, but with any large group of people who seemed to be well acquainted, some were totally loud and obnoxious (probably too much booze), but I guess there are always some of those no matter where you go. Unfortunately they totally took over the Martini bar in the afternoon (which was a designated meeting place for them), and the lounge where Kathleen and the Saints were playing before dinner. We learned to live with it, but we would not go on another cruise if we knew that particular group were booked. It must be a really popular agency because almost all of the suites, Aqua cabins and Concierge cabins were booked when we made our reservations about 10 months in advance. The Ugly: Nothing Read Less
3 Helpful Votes
Sail Date: November 2015
This was my first experience with Celebrity and I was a little leery given many of the reviews I had read about Celebrity and their decline in service over the years. But the price was right so my husband and I decided to give them a try. ... Read More
This was my first experience with Celebrity and I was a little leery given many of the reviews I had read about Celebrity and their decline in service over the years. But the price was right so my husband and I decided to give them a try. We were not disappointed. In fact, it may have been one of the nicest cruise experiences I've ever had. That's saying a lot since we just cruised with RCCL back in July out of Barcelona. First, many of the reviews complaining about the age of the ship (Constellation) and various signs of wear need to stop being so darn picky. The ship was elegant and understated...meaning there were no grandiose displays competing for your attention. Our embarkation was flawless. We checked in and boarded ship in about 15 minutes. We were greeted with champagne once on board. There were tables set up for those who wanted to book an excursion, purchase a drink package, or make a dinner reservation. We do not ordinarily purchase a drink package but in this case, it was included with the price of the trip. We upgraded to the Premium package for $100 total and never had to worry about the price of a drink. I actually liked the drink package because there were several occasion when I ordered a drink that I ended up not liking. I didn't feel like I HAD to drink it in order to get my money's worth. We were never hounded to upgrade, purchase a spa treatment, or visit a specialty restaurant...all of which seemed to be issues for other reviewers of this ship. Our stateroom was in the aquaclass on deck 9. (9056) to be exact. We never heard any noise from above and there is nobody across the hall either. The cabin is small for sure...but adequate for a 5 night cruise. The balcony was very nice and had an overhang which protected us from the elements and flying cigarettes. The room was always cool and clean. Champagne was delivered on embarkation day and ice was always in the ice bucket. We did not use the pillow menu. I didn't care for the hair dryer so next time I would take my own. The entertainment each night was great...except the comedian on night one. But comedy is very subjective to the individual so I'm not complaining. There were several bands and soloists located in various venues throughout the ship. We enjoyed this very much. This ship does not offer a lot for kids under the age of 18. There is no putt putt or climbing wall...Frankly, I enjoyed the mature crowd. The casino is on the small side but there were always plenty of games available for play. The food was fantastic! We ate dinner each night in the Blu dining room. I have absolutely no complaints about the food. It was rich and filling and offered a nice variety. We even tried frog legs...guess what? They taste like chicken. My favorite place on the ship was the solarium. It has plenty of deck seating with cushioned chairs near the windows and around the pool. The thalasotherapy pool was amazing! This area of the ship is near the spa and has easy access to the Turkish bath, sauna, and heated therapy benches. This was a nice treat. My experience with Celebrity is one that I will talk about with friends and family. I highly recommend if you like understated sophistication. Those reviewers who wrote about worn carpeting or tears in the bed skirts were in my opinion looking for something to complain about in the place of expressing gratitude for the hard work and efforts of the cruise line to serve the customer. Read Less
2 Helpful Votes
Sail Date: October 2015
This was our first Celebrity cruise and I was really looking forward to it. From start to finish our overall experience was very good. Our stateroom was lovely, and our attendant was brilliant. Our waiter and his assistance were ... Read More
This was our first Celebrity cruise and I was really looking forward to it. From start to finish our overall experience was very good. Our stateroom was lovely, and our attendant was brilliant. Our waiter and his assistance were excellent, The entertainment was brilliant on board. It was great to see the senior officers including the Captain walking around the ship, and chatting with the guests. The shopping on board was very good, got some great bargains The only downside was the food in the Cosmopolitan , while the presentation was good the food was a let down. Disembarkation was efficient and organised. Having said that I would still cruise again on the Celebrity Summit Read Less
Sail Date: October 2015
I have been on 3 previous cruises before and this is the first time I was on celebrity.. I was sailing the aqua class on the summit with my sister and mom and dad. The blu restaurant was outstanding..and the food was terrific. We had ... Read More
I have been on 3 previous cruises before and this is the first time I was on celebrity.. I was sailing the aqua class on the summit with my sister and mom and dad. The blu restaurant was outstanding..and the food was terrific. We had perfect weather at all islands and we had a ball. The crew members made the trip. The crew comes up to you and ask how your day was and makes you feel at home. David who worked in the blu restaurant was the sweetest guy with a big heart and you can tell he loves his job. Also in the buffet there was a worker who always made sure everyone was happy and content and if not he fixed the problem. His name was laszar and he was so nice that he even gave me special milk for my coffee when I asked. I also had a big crush on him as well.. the bartenders where great and me and my sister got very close to them. It was very sad to leave but we know we will see them again. Read Less
1 Helpful Vote
Sail Date: October 2015
Two shows were quite well performed, while one was a head-scratcher while we wondered if anyone was paying attention to the monotonous-sounding music and singing. The best performers were a trapeze couple from Eastern Europe who ... Read More
Two shows were quite well performed, while one was a head-scratcher while we wondered if anyone was paying attention to the monotonous-sounding music and singing. The best performers were a trapeze couple from Eastern Europe who choreographed and executed completely original moves. Some food was delicious and some was disastrous. Mushroom risotto contained old, rotten mushrooms; some meat was not hot and was very tough to cut; grouper fish tasted like it has not been refrigerated. Our waiter served us robotically without enthusiasm. We paid for a premium wine package and then our favorite wine was no longer available half-way into the cruise, and our sommelier made no effort to find us a comparable wine. A couple of items were broken in the gym and one day we had no towels, so I got a pool towel. When I gambled in the casino, the dealer kept pushing me to place bets according to her preferences, so I never returned after that odd interaction. Otherwise the cruise proceeded normally without incident, which made for a pleasant enough vacation. Read Less
2 Helpful Votes
Sail Date: April 2015
My husband (61) and I (59) just returned from a 10 night Celebrity Equinox Cruise. This is our 12 th cruise but our first on Celebrity. We arrived the day before and stayed at The Hampton Inn. Small hotel with the best and friendliest ... Read More
My husband (61) and I (59) just returned from a 10 night Celebrity Equinox Cruise. This is our 12 th cruise but our first on Celebrity. We arrived the day before and stayed at The Hampton Inn. Small hotel with the best and friendliest service I have even encountered. It's not in a location I would stay at for more then a day or two but for the night before or after a cruise it was great. The hotel picked us up at the airport within 20 minutes and after two long plain rides( Vegas to Houston to Ft Laud) it was nice to relax. There is a Winn-Dixie across the street in an older strip mall along with a great Sports Bar called Slackers where we had a great dinner. The hotel set up transportation to the ship for $6 each from a company called All Stars. Very efficient and we set up a ride after the cruise to the airport for $15 each. The hotel had breakfast the next morning which we ate in our room. We just had bagels and yogurt but there was other food available. Now to the cruise. The Equinox is really a pretty ship. I really loved the decor, subtle and classy. We were in cabin 9232 - mid balcony on deck 9.The cabin was nice, good bathroom, loved the glass door shower. Our bed was near the sliding glass door and I liked that. Having the couch nearer the hall door gave the room a more open feeling. We met our cabin steward Denny. I told him we were not a demanding couple and to please make sure I had ice daily and I would be happy. We only saw him a couple times, it was usually his assistant we saw, but our room was clean and we had ice so all was well. We had Select Dining for 6 nights and ate in the Specialty Dining for 4 nights. I made all reservation times and excursions reservations way before we left home. The first night in the MDR we were given table 518 (table for two) right by the window. We asked for that table every night we ate in the MDR even if we had to wait a bit past our 6:45 reservation. The food in the MDR was good to very good. I don't think any of it was great but we liked what we ate and there were plenty of choices. We liked to have a drink in either the Ensemble Lounge or Martini Bar before dinner. There was a duo often in the Ensemble lounge, The Auburn Duo, and we loved to listen to there music. Brought tears to my eyes. A guitar and a violin..... stunning. (bought their CD). We ate at Tuscan Grille two nights , Murano and Silk Harvest one night each. Silk Harvest was very good but Tuscan and Murano were exceptional. Worth every penny. I should also say we had a Premium Beverage Package and that was also worth it to us. As on all cruises, you can do a lot or a little. There were many choices, we came mostly to relax so we did not do tons on board. We played in the casino the first night- long enough for us to win $600 which we went and put on our account. We saw half the shows and they were pretty good. The best was a singer who won second place in Hollands Got Talent. She also played the piano so well it was like mesmorizing. The shoppes were plentiful and beautiful but expensive. I saw a designer beach bag for $430.... lol, bought one on St Kitts for $5 instead. Our first two and last two days we were at sea. I really liked it this way. we had time to relax right away and then again after a busy 5 days in a row in port. We had a couples massage on the first sea day. It was good, not great.... and very pricey. We were given $400 in cabin credit and had $24 left after the massage!!! Lol... oh well, we were on vacation. FOOD- I mentioned the MDR and Speciality Restaurants. Now for the others. The Ocean View Buffet had many choices and was pretty darn good. They had made to order pasta (after 3 pm) which was very good. There was something for everyone. Always cracks me up when people complain about variety or the same thing daily. What do these people eat at home that has more variety and then ad to that- they don't have to make it or clean up. The Mast Grill had an excellent burger- We had a regular beef one day (split-can't ruin dinner) but the cooked to order Turkey Burger was even better! The Aqua Spa Cafe located in the Solarium had a nice salad bar for lunch. They had smoothies offered for additional money which were covered on our drink package - good flavor but served cool and not cold. I only had one drink from the pool bar I thought was good- a few I did not drink but there was a Slush kiosk by the pool that had killer drinks- both alcoholic and non alcoholic. There were not a many waiters overall to get your drink order(again probably because the drink packages have prepaid grats) so we frequently got our own. That's ok---- needed the exercise. But all in all, food and drinks pretty high marks. Forgot to mention Bistro on Five. $7 for all you can eat crepes, panini's and soup. Only had time to indulge once but it was so good. The Italian Crepe- Nutella, Banana and Pistachio Creme. I need to try to make this!!! PORTS- We went to 5 ports. First was St Thomas- We had been there several times and even though Maegan's Bay is stunning, we knew with three ships in port, the beach would be so crowded. Instead we went to Secrets Sand Beach. The area is stunning, not really developed, has a trailer restroom unit (very clean) and a guy there giving you free beer or rum punch---- of course a good tip is in order. Wish we could have stayed longer but our time was up. While we were there, there were about 40 people total. It was great! Our next port was St Kitts. We were brave and went Zip Lining for the first time. Sky Safari Tours. I had read the reviews and it was every bit a great if not better. The guides are terrific, the scenery awesome- just wish we could have had a few more runs. Top notch- just do it!!! Third port was Barbados where we went on a catamaran with Calabaza. I booked this months before our cruise on line. The cat only took 12 guests and it was a great day. Snorkeling, drinks, lunch and great company. Then the fourth port was Dominica. I would not suggest doing anything on your own so we booked a city tour and Emerald Pool and enjoyed it. My fav was our last port- St Maarteen. We have been there many times so this was our shopping day. Went to Kay's Jewelers and picked up some Alex and Ani bracelets, The Belgian Chocolate Box for the best candy and my favorite kiosk on the docks for my Bakers Spiced Rum!!!! Also picked up some Guavaberry Liquor - ad coconut creme, pineapple juice and ice for a great drink!! Then back on the ship for a light lunch and pool time. We are young for our age and read reviews about people complaining about motorized scooters and walkers. I don't know why this bothers anyone. These people , instead of being home and inactive, are out cruising and having fun. Good for them. Now of course, a few people could learn some driving ettiquette as we almost were run over a few times. We just learned to move fast!!! All in all an excellent vacation... a decent value... great ship-- pretty good crew.... good to great ports...good cabin with a great location. I guess we like it as we booked three back to back 12 night cruises..... that's right 36 nights...in 2017 to New Zealand, Australia and The Great Barrier Reef. Booking on board we received a great deal. Now I just need to not OVERPACK!!!! ( BTW- getting on and off the ship was a piece of cake!!!) Read Less
Sail Date: April 2015
We have sailed twice a year for the past several years, mostly with Celebrity, and our last cruise, 11 day Caribbean, was definitely one of the best. We chose this itinerary because it took us to 4 new ports, Cartegenia, Columbia, Colon, ... Read More
We have sailed twice a year for the past several years, mostly with Celebrity, and our last cruise, 11 day Caribbean, was definitely one of the best. We chose this itinerary because it took us to 4 new ports, Cartegenia, Columbia, Colon, Panama, Belize City, Belize and Puerto Lima, Costa Rica. We flew into Ft. Lauder a day before the cruise. We stayed at Springhill Suites in Dania Beach and were completely satisfied with the facility and the service. The reasonable rate included transfers from FLL to the hotel and also to Port Everglades. In both cases the service was pleasant and efficient. Also offered was a buffet breakfast - very good. Celebrity notified all passengers the week before the cruise of recommended arrival times and it made embarkation delightful. We were registered, issued sea passes and were on board quickly. We go to the Aquaspa Cafe rather than the Oceanview Cafe because it is less crowded and very peaceful. Foods are limited compared to the main buffet, but there are delicious salads, soup and poached salmon to die for! Stateroom were ready on schedule and we were able to shed our carry-on luggage. Our checked bags arrived before the Muster Drill, very efficient. The muster drill was the only part of the cruise that needed improvement. We were directed to a public area with 6 or 8 chairs for 150 people. The presentation and announcements were delayed and we had to stand for almost an hour. In the past we assembled in the theater or a restaurant where seats were available for most guests. For the first time we used Select (anytime) dining. The first two nights we sat at large tables with strangers. On both nights the service was good, the company pleasant and the food quality above what we expected. On the third night we discovered Ignasius and his assistant, Aleks, the best servers we have ever had. From then on we sat at his table whenever in the MDR. We dined in Silk Harvest, Murano and Tuscan Grille and all were terrific. For us, the food in the Silhouette restaurant was so good and so consistent that we don't see a need to eat in the specialty restaurants to have an excellent dining experience. For breakfast we usually went to the Elite Cafe for coffee and something lite. The atmosphere was exceptional as was the service. Several specialty coffees are offered. Cafe American, latte, Mocha, espresso and several more. The orange juice is freshly squeezed and the pastries, as they are anywhere on board, are delightful. Add in a warm greeting and a beautiful smile from Gulschat, our server, and every day got off to a great start. We had a couple of breakfasts in the MDR and the food and service was very good. Lunches were usually "on the run" and the Oceanview, Aquaspa and Silhouette were above average. The entertainment was much better than on previous cruises. It has never been bad, but this time it was more enjoyable. The ensemble shows were well done. The 2 comedians and juggler were funny, and the "Beetles" show and "Tenors of Rock" brought the house down. A violinist and Mentalist were low key and enjoyable. The new ports were interesting and the excursions, all through Celebrity were fine. In Belize the AC on our bus quit and the ride to and from Alta Hun ruins gave us an authentic Belizean experience. In Cozumel we spent the day at "MR SANCHO'S," an all inclusive beach day. Fantastic! Don't miss it. As always on Celebrity the crew and staff were pleasant and helpful. This is where Celebrity separates itself from other mainstream cruise lines. Disembarkation was a bit slow due to the limited number of US Customs Agents. Guests were divided between US citizens and non-US citizens. There were 3 agents for all US citizens. Ugh. As stated previously this was a marvelous cruise on a wonderful ship with an outstanding crew. Read Less
Sail Date: April 2015
We just returned from 7 days. Miami, at sea, San Juan,st Thomas, st Maarten and 2 days at sea. The ship was beautiful and extremely clean. Plenty of on board activities and excellent entertainment. Embarkation and disembarkation were ... Read More
We just returned from 7 days. Miami, at sea, San Juan,st Thomas, st Maarten and 2 days at sea. The ship was beautiful and extremely clean. Plenty of on board activities and excellent entertainment. Embarkation and disembarkation were flawless and each took less than 30 minutes. Few children were on board but they appeared to be well taken care of and entertained. Service in the dining room, we had open seating, was sporadic. Some nights courses were delivered in an even and continuous flow. Other nights we seemed to wait forever between courses. We had to ask multiple times for ice tea. Shore excursion on st Maarten was well below Celebrity expectations and a full refund was offered. Hopefully that excursion will be removed from the menu. If you see sight see Margot and beach as a notice please avoid it and pick another option. Read Less
Sail Date: March 2015
Embarkation was about 5 minutes, arriving at the Port at 11:30am. Cabins were not ready till after 1 pm. Greeted with the Mimosa and many smiling faces. Had lunch at the Mast Grill, and waited for the room to be ready. Mast Grill ... Read More
Embarkation was about 5 minutes, arriving at the Port at 11:30am. Cabins were not ready till after 1 pm. Greeted with the Mimosa and many smiling faces. Had lunch at the Mast Grill, and waited for the room to be ready. Mast Grill has excellent hamburgers and fries and was my choice for lunch for most of my cruise. Sky Suite 2150 all the way AFT on the 12th Deck, pool Deck... Amazing amount of drawer and closet space. Small bathroom with a tub with a high step over! Waterfall Shower. Balcony, 2 reclining chairs(not lounges) private and it got decent sun. Soot twice, but cleaned quickly. Butler was good, but if you utilize one read the list of things he does, because he will not offer that information. High tea brought to the room was nice, and the breakfast on the balcony was lovely. Food: So much better than my cruise on the Reflection 2 years ago. Luminae Diningroom for Suites only, was not live yet, and had the same menu as the MDR, but it was great! The Diningroom itself is lovely, elegant, relaxing and the service I had was impeccable! Mast Grill : Good Hamburgers and Fries Ocean view Cafe: Decent food overall... Spa Cafe : great place for healthy food. Bistro on 5 now $10.00 charge and the menu change very disappointing! Room Service: biggest disappointment of all, very limited menu and now better items cost $$ Entertainment: really good shows, very diverse entertainment, CD Richard Spacey good! Noticed serious cutback from 8-9 Activity Staff to 3-4... Activities were fun, and Officers got involved with some of the activities. I was never bored! I did miss the lectures they have had in the past though. I would definitely cruise on the Silhouette again without hesitation! Read Less
Sail Date: March 2015
We have cruised with Celebrity for years, the last few cruises were on the Solstice, Equinox and Eclipse and were excellent. Somehow we thought the Summit would be up to that standard, especially since it was refurbished. Unfortunately ... Read More
We have cruised with Celebrity for years, the last few cruises were on the Solstice, Equinox and Eclipse and were excellent. Somehow we thought the Summit would be up to that standard, especially since it was refurbished. Unfortunately it is not half as nice. The entertainment shows put on by Celebrity were not the first class shows you are used to, the dance and singing troups are actually from a different company and it shows. The ship is truly getting worn out - from bent railings to rust stains that have not been painted over, wood that is peeling from lack of varathane and floors looking worn, the public bathrooms had stalls blocked off and peeling surfaces on the dividers, the main curtain in the theatre was broken and had not worked for months according to the staff. Very disappointing. However, we loved the changes made with the small food portions, you know no one has been digging in your food and it feels much more sanitary. Also, keep in mind that the Solstice class has bigger verandas. Concierge class did not give us a chocolate each night, no fresh ice each day and no fresh flowers. Read Less
1 Helpful Vote
Sail Date: March 2015
My family of 5 (parents and 3 kids ages 28, 25, 22) went on the Celebrity Summit and are all huge fans of cruises. We each have gone on over 20 cruises and this was one of the best experiences we had. We stayed in the family suite, room ... Read More
My family of 5 (parents and 3 kids ages 28, 25, 22) went on the Celebrity Summit and are all huge fans of cruises. We each have gone on over 20 cruises and this was one of the best experiences we had. We stayed in the family suite, room 8181, which is probably intended for parents and 3 children, but we made do just fine! There was plenty of room for storage and the balcony is to die for! Plus it's a great location to get anywhere on the ship. The food was excellent, the ports were great (as always in the Caribbean), the shows and entertainment were phenomenal (especially the dancers - what talent and hard work!), but the best part was the staff! The Captain's Club lounge every night had the best waitstaff and staff that made our vacation wonderful. They got us involved in the many fun game shows and activities and made memories for a lifetime! Our cruise director and his staff were a blast and extremely entertaining 24/7 - I don't know how they all keep going with their energy and enthusiasm! Some of the best activities we did were the trivia games, Dancing with the Stripes, theme parties, Top Chef at Sea, the galley tour, backstage tour with the singers and dancers (they were wonderful1) and The Newlywed not so newlywed game show. Most evenings we ate in the main dining room for late seating. It did get very late to eat though and the buffet was just as good for dinner. None of us ate at the specialty dining restaurants, but heard positive reviews on them. The gym is smaller than on most ships, and no outside access from it which was a bit frustrating. Although it was never very crowded! We for sure will continue sailing with Celebrity in the future, and can only hope for such a great experience again! Read Less
Sail Date: March 2015
My husband and I just returned from our very first cruise aboard the Celebrity Equinox. We were so happy with our experience. The room was very comfortable. The ship was clean and has a nice feel. The food was mostly good but it was a bit ... Read More
My husband and I just returned from our very first cruise aboard the Celebrity Equinox. We were so happy with our experience. The room was very comfortable. The ship was clean and has a nice feel. The food was mostly good but it was a bit inconsistent. We ate at the Tuscan specialty restaurant. It was a little pricey but the beautiful view and great food was worth it. The entertainment was really enjoyable. We would highly recommended this ship and itinerary. We really liked the 2 days at sea at the beginning of the cruise and the 2 days at sea at the end of the cruise. It was refreshing to have that down time. My husband and I are in our late 30's. Most of the other guests were a lot older. Jyst an FYI - it wasn't an issue for us at all. Read Less
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