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2 Helpful Votes
Sail Date: October 2018
We had sailed Celebrity several times before and they serve our demographic (retired couple) quite well. We wanted to cruise out of the Northeast so that we could avoid flying. The Summit is due for a total refurb in Feb 2019, and it ... Read More
We had sailed Celebrity several times before and they serve our demographic (retired couple) quite well. We wanted to cruise out of the Northeast so that we could avoid flying. The Summit is due for a total refurb in Feb 2019, and it does need it. The decor is a bit dated, the cabins need some rework and the cabin-locks were troublesome from beginning to end. With that said, a cruise is made or broken by the staff, and Celebrity always has friendly, professional, competent people, in all roles. This is why we plan on cruising them again and again. The entertainment was 'average' at best, nothing to write home about, I am afraid. The Guest Relations desk was superb, very helpful, especially in the continual dealings we had with our cabin key-entry (one of our two keys would fail every 36 hours!). The food was always excellent and the entire Wait-Staff was superb. I DO wish that their Internet was more affordable--I mean, REALLY?! And their pricing plans may work for kids and millenials, but that's about IT! Also, the TV feed was 'limited', and repetitive, not particularly helpful on our rough-seas sea days. Read Less
3 Helpful Votes
Sail Date: September 2018
Autumn Leaves and Lobsters in Maine and the Maritimes Our two week cruise On Celebrity Summit to New England and Canada was very much akin to a curates’ egg. Many good aspects and experiences with the occasional not so good ones, ... Read More
Autumn Leaves and Lobsters in Maine and the Maritimes Our two week cruise On Celebrity Summit to New England and Canada was very much akin to a curates’ egg. Many good aspects and experiences with the occasional not so good ones, but unlike our previous Celebrity cruise earlier this year to SE Asia which was sub-par in virtually every respect, the good stuff significantly outweighed the bad. For instance: The ship: Ageing and showing serious signs of wear and tear everywhere with tawdry, outdated furnishings and fittings, the Summit is in desperate need of the total makeover it is due to undergo early in 2019. BUT, despite her age the ship was always clean and well maintained. Entertainment: Although the singers and dancers were talented and energetic, the main shows were disjointed and not of the standard we have come to expect from the cruise line. BUT overall, the entertainment on offer was generally better than the typical cruise ship offerings with a couple of excellent stage acts including an hilarious stand-up comedian, a great magician and some better than average musical performers. The bands, duos and solo artists that performed regularly at various venues and varying times around the ship were also much of a mixed bag. Some were really good and one could usually find some good music to listen to while quaffing a pre-dinner glass of wine or a cocktail in one of the lounges. Patrick (Cruise Director) and his able assistant Charlotte were also excellent and not over the top as we have sometimes found with Cruise Directors on previous cruises. Food: The fare in the buffet restaurant was generally bland pretty much the same day in and day out although each day did have a small segment dedicated to a particular theme such as an Italian day, or a Mexican feast and so on. BUT, we thought the main Cosmopolitan restaurant where we dined most frequently was good - more than adequate variety, tasty and always attractively presented. We also sampled two of the speciality restaurants, Sushi on 5 and QSine. Both were good especially QSine which offers such a fun dining experience with good, quirky food and attentive service. Service: The one area where the RCCI group consistently gets it right is in the standard of service one generally receives from staff and employees at all levels which is a tribute to the high quality selection and training programmes they clearly employ. Service on this cruise was no exception with special shout-outs to our main dining room team of Jewis (head waiter), Walter (assistant waiter) and Randi (sommelier)who collectively contributed to making our dining experience in the main restaurant that much more enjoyable. Carlos our stateroom attendant also attended to our needs efficiently and unobtrusively throughout the two week cruise. But this cruise was all about the itinerary. A cruise to New England and Canada, particularly in the Fall, has long been on our bucket list and, with only a very few minor exceptions, the experience did not disappoint. We started the trip with a couple of days in New Jersey to enable us to recover fully after our long 16 hour flight from South Africa. We had never stayed in Jersey City before having always opted to hotel it in Manhattan on our previous visits to North America. We are glad we did. Much cheaper and nowhere near as busy and buzzy as the Big Apple it offers splendid views of the New York skyline from virtually all vantage points. We secured a self-catering studio apartment at Candlewood Suites, an efficient, well run block of self-catering suites less than a kilometre from a PATH station and a well -stocked supermarket. It was more than adequate for our needs with a microwave oven, hotplate and full sized refrigerator and sufficient cooking utensils and crockery/cutlery for two persons. Highly recommended for anyone requiring comfortable, safe and clean accommodation for a short stay at an affordable cost. While in Jersey City we did the usual touristy things, taking in visits to Liberty Park, Ellis Island and the Statue of Liberty and to cosmopolitan Hoboken that included an obligatory stop at Carlo’s Bakery! The PATH station was only one stop from World Trade Centre and we of course, took the opportunity to visit the awesome, understated and respectful 9/11 monument site - an humbling and moving experience. We also wandered our way through much of Lower/Mid Manhattan exploring Soho, Greenwich Village, Chinatown and the Little Italy areas. Our visit coincided with the annual feast of San Gennaro festival in Little Italy which was an experience in its own right! An overcrowded, boisterous, happy atmosphere with every type of Italian fare one could wish for on offer in abundance. Great fun. Then, on to the cruise. As mentioned, a trip to Canada and New England in the autumn months had long been a “must do” one. We were, of course, hoping to see the Fall colours but regrettably, the cruise was perhaps just a bit too early in the season. However, traversing many of the main ports of call in Maine, Canada and the Maritime Provinces fortunately enabled us to see glimpses of the beauty of the turning leaves, giving us a taste of just how majestic the area must be when the colours are in full bloom. The itinerary included visits to: Boston: We took a ship’s tour of Boston by Trolley Bus. The trolley picked us up at the pier and gave passengers a good overview of the main sights of this beautiful city. Unfortunately, the weather was not kind (actually the only really wet day during the entire trip), which sadly prevented us from walking the famous Freedom Trail as planned. The tour included time at the Quincy Market area before dropping us off back at the ship. Incidentally, as the ship docks quite a distance from the downtown area, doing the trolley bus tour which takes one to and from the ship directly is really a good deal - not that much more than the $18 per person shuttle service the ship offered that merely took passengers to the harbor entrance, still some distance from the main attractions of the city. Portland, Maine: As we docked right at the entrance to the harbor, our plans were to do our own thing in Portland as we could easily walk into town. We however, ended up taking a similar trolley bus tour of the town operated by an independent tour operator that included a visit to one of the famous lighthouses of the area at less than half the price of a similar ship excursion. Well worth the $28 per person for a 2.5 hour tour. After the tour we enjoyed the obligatory lobster roll at a wharf side eatery. Delicious! We still had plenty of time to walk around the town before returning to the ship. Bar Harbor, Maine: Probably the highlight of our whole vacation. We tendered in Bar Harbor harbour. Seas were quite rough initially so it was quite hairy but lots of fun. We had pre-booked an all-day ship’s tour that took us up Cadillac Mountain and a drive through the beautiful Acacia National Park (apparently rated in the top two or three such parks in the USA). Leaves were starting to turn and we were treated to numerous resplendent vistas of oranges, reds, and purples at every turn. A drive through the leafy wealthy suburbs of the area (holiday homes to the Fords and Rockerfellers!), was followed by a mouthwatering lobster lunch at the Bar Harbor Lobster Bakes restaurant. A real feast comprising a starter of fresh mussels, a full lobster lunch of huge freshly baked lobster, buttered corn on the cob, coleslaw, baked potato and freshly baked bread followed, if one still had an appetite, by freshly baked blueberry cake. Such a delicacy for people such as us who come from a country where our version of lobster (crayfish) are typically less than half the size of the ones that seem to be in abundance on the north eastern seaboard of USA and Canada. After lunch we had a scenic drive along the coast stopping at Thunder Hole a famous attraction in the area. Quebec City: The first afternoon after docking in this quite extraordinary city, was spent touring the old city on our own. This included a circumnavigation of the famous Citadel and a walk along the boardwalk on the banks of the St Lawrence river. On day 2 in Quebec, we opted for a full day ship’s tour that included much of what we had done ourselves the previous day (but this time with a knowledgeable, proudly Quebecer guide), followed by a trip into the countryside of Quebec where we had visits to the Montgomery Falls – relatively small in width but about 100 feet higher than Niagara falls, and to the awesome Shrine and Cathedral of Ste-Anne-de-Beaupre. We then had lunch at a traditional French restaurant (pretty basic fare but in a delightful setting). The tour was then scheduled to return to tour the Citadel and battlefields outside the walled city and was also scheduled to take in a visit to the famous Chateau Frontenac hotel. However, these plans had to condensed into a quick drive through the scheduled areas as the tour bus was delayed for almost two hours when a fault was detected in a bridge we had to cross to get back into the city area and had to be checked for safety and passed by civil engineers before we were allowed to cross it. Corner Brook, Newfoundland: Probably the least impressive of the ports visited. We decided not to do a ship’s tour (we probably should have because there was very little to do in the small, nondescript town). There did not seem to be any local tour operators offering tours of the local area so we just ended up walking around the town and a nice little park that seems to be the main attraction of Corner Brook. To their credit the town tried to roll out the red carpet for Summit passengers offering a free, continuous shuttle service from the port to the town centre. Signs welcoming Celebrity Summit were on display throughout the town and some establishments even offered free refreshments to Summit passengers! It will however, be surprising if this destination is retained by the cruise line on its future Canadian itineraries. There must be much better places to visit in the Newfoundland province. Sydney, Nova Scotia: We had visited Sydney before so knew what to expect and decided to effectively “take a day off” and relax. In retrospect we perhaps should have opted for a ship’s tour, probably one of the famed Cabot Trail that we had had to cancel on our previous visit due to bad weather. Halifax, Nova Scotia: Our final port of call. We had pre-booked an all-day “All Things Canadian” tour“. This was somewhat disappointing and certainly, apart from the visit to the glorious Peggy’s Cove, did not live up to its publicized hype. The tour comprised a long, relatively uneventful 1.5 drive (both there and back!) through relatively bland countryside to Lunenburg, a picturesque harbour front village and home to the famous “Bluenose” racing schooner – Canada’s most famous racing ship. We were fortunate that a replica of the original Bluenose was docked in the Lunenburg yacht harbor on the day of our visit. A visit to a maple products facility was also scheduled where we were promised we would be able to sample a range of maple syrup products and delicacies, but this turned out to be nothing more than a rushed twenty minute shopping stop at a shop! Because of the long time spent driving to and from Lunenburg, the tour itself was pretty hectic and left us absolutely no time to explore the attractions of downtown Halifax where we were hoping , at least, to include a visit to their famed farmers market. There were many other ship’s tours that include Peggy’s Cove in the itinerary. Tourists, in our view, would be well advised to choose one of these shorter tours to Peggy’s Cove and leave some time to visit the other attractions in the city of Halifax itself. Cape Liberty, NJ: After disembarkation we took a cruise ship’s excursion that gave us a three hour tour of most of the major sites of Lower/Mid Manhattan before dropping us off at JFK airport where we had an overnight stay at the Fairfield Inn airport hotel before our flight back home the following morning. The tour guide was a born and bred Manhattanite, able to offer many fascinating insights into life in the Big Apple, so, even though we had often toured Manhattan on our own, it was nonetheless an interesting experience. While on the surface the transfer to the airport seemed expensive, the tour proved to be well worth it, effectively not really costing much more than any other private transfer from the Cape liberty port to JFK. In summary, our New England and Canada experience lived up to our expectations. It is a beautiful part of our wondrous planet and one that we are now so very privileged to be able to tick off our bucket list. The below par standards we encountered on our last Celebrity cruise to SE Asia and China in the early part of 2018 left us with the distinct impression that the quality and marketability of the Celebrity product was dramatically slipping downwards. Because of our concerns about the cruise line’s perceived declining standards we had seriously considered cancelling this tour. We however, decided to persevere with the cruise line one last time and are glad we did because, notwithstanding the massive remodeling and refurbishment the ship so urgently needs, we are happy to conclude that our overall experience on Celebrity Summit has, to a large extent, restored our faith and confidence in the Celebrity brand. Read Less
2 Helpful Votes
Sail Date: September 2018
Fairly quick boarding & very pleasant staff in Cape Liberty terminal too. We had an ocean view cabin. First time I've sailed without a balcony which I did miss to be honest. However, cabin was ok but tired in places with mould ... Read More
Fairly quick boarding & very pleasant staff in Cape Liberty terminal too. We had an ocean view cabin. First time I've sailed without a balcony which I did miss to be honest. However, cabin was ok but tired in places with mould on the shower caulking and bits of furniture peeling away. Cabin steward was friendly enough and adequate (tbh we are quite low maintenance) but completely missed us one day. No biggie but that's the first time it's happened to us on Celebrity. Ate breakfast at Oceanview every day and really struggled to get a table each time. Thought the location of items was quite poor as you had to go from one side of the ship to another to complete your cooked breakfast so by the time you did this & managed to find a table, your breakfast was lukewarm at best. The staff there were really friendly though - especially Donovan; the man is a legend. Dinner in the MDR wasn't as good as other Celebrity ships I've sailed on. The selection didn't seem to be as good. The wait staff were lovely though and got to know them well during the cruise. Evening chic nights were a complete waste of time. We've always loved the formal approach - tux & all - but only a handful of passengers made an effort to do this, some coming into the dining room dressed as if they were popping into McD's; it was a real shame. I totally get that you're on holiday and want to relax but it's a real treat for us to dress up and we often felt distinctly overdressed for the occasion. We went to a few of the talks/demonstrations on sea days and they were very good. As the ship was small, I was worried that they would be over-subscribed but they turned out to be less crowded than usual. We didn't really go to the shows - just a personal preference as we've always found Celebrity to be a bit lacking in this respect, and the drinks service was practically non-existent on the one show we did see so it was back to the Martini bar for us as usual. Talking of which, this bar is always my favourite with Celebrity. Because the demographic on the ship was older. we never had any problems getting a seat there. Service was brilliant and top marks to the team there who were the best - shout out to Novi, who was my favourite. The only excursion we'd booked with Celebrity was on disembarkation day as we had a late afternoon flight back across the pond. Unfortunately they cancelled it part-way through the cruise, leaving us high & dry until we spotted an airport transfer excursion in a newsletter late on in the cruise which we booked and it turned out ok with not too much waiting around at Newark airport. Every other excursion we had already booked independently and we paid an extra £20 on our travel insurance to cover the cost of getting to the next port should any of our excursions not get us back to the ship in time (they all did, as usual). I find this much better value with a lot more choice too. To give you an example of value, we took the public transport bus in Boston which picks up at the port and takes you to South station for $5.50 return per person; buses run every 15 minutes and the journey takes 15 minutes as you travel underground through the city. Celebrity run a shuttle from the port to the city and drop off about a 10 minute walk from South station. They charge $18 return per person and fellow passengers said the journey took 40 minutes in traffic. Unless you have mobility issues, this is a no-brainer in my opinion. We were one of the last group to disembark due to our late transfer and getting through the port was so slow (as usual in the US) but the bus transfer was quick and friendly enough. Most of the passengers were elderly but I think that's the time of year we sailed and the itinerary. It was a mix of US, Canadian, British and Australian mainly. My biggest gripe which I've saved until last is the constant pressure from photographers, starting at embarkation, pretty much every night and then upon disembarking at each port. Can't they introduce a 'no photo' badge you can wear? We got sick of politely saying ''no thanks" and they could be very intrusive at times - I managed to stare one down whilst chewing a mouthful of food when he interrupted my dinner. I know they're only doing their job but come on guys - hounding me at the dinner table?? It'll be interesting to see what Summit looks like following her refit in March 2019. Might give her another shot after this, depending on the itinerary. Read Less
1 Helpful Vote
Sail Date: September 2018
This was the middle part of a 4 week, 2 ship cruise to USA and Canada organised by “ Imagine Cruising” Weeks 1 and 4 were aboard QM2. Transfer to Celebrity Summit was a little traumatic as QM 2 was late into NYC and immigration ... Read More
This was the middle part of a 4 week, 2 ship cruise to USA and Canada organised by “ Imagine Cruising” Weeks 1 and 4 were aboard QM2. Transfer to Celebrity Summit was a little traumatic as QM 2 was late into NYC and immigration took forever. Transfer to Summit somewhat disorganised, no names taken or ticked off list. Embarkation and disembarkation slick and well organised. Drinks package expensive and poor quality cocktails. Food in buffet and restaurant excellent. Glad we had Celebrity Select Dining. Good to have dinner at 7:30. Staff excellent. Entertainment excellent. Disappointed that many of the Shore excursions were not available after queuing for a long time. Tried to book in advance but struggled with ships website. Ports of call interesting. Quebec lovely. A bit early for Autumn Colours, Some public spaces and cabins in need of refurbishment. We enjoyed our first cruise and may choose Celebrity in future. Read Less
1 Helpful Vote
Sail Date: September 2018
this cruise package was sandwiched between Southampton to New York New York to Southampton on Queen Mary2 which is our favourite cruise choice.although very different We did have a nice holiday on the celebrity summit we are ... Read More
this cruise package was sandwiched between Southampton to New York New York to Southampton on Queen Mary2 which is our favourite cruise choice.although very different We did have a nice holiday on the celebrity summit we are particularly interested in the theatre and music and found for the most part acts and bands were very good there was always lots going on to very late.The entertainment director Patrick was excellent and it was a very nice and appreciated gesture on his part to come and say goodbye when disembarking the ship to all quests The meals were nice and varied and the waiting staff did their very best to keep all their quests happy and all do a execellent job and seem very happy doing so. We liked to have breakfast on deck 10 and we found the food to be very varied lots of choice and chefs happily cooked eggs omelettes to your order coffee very good too.we noticed everything was well managed by head staff who were all very nice and very well mannered.and helpful yes lots of the ship needs refurbishment but it seems to us that most people seemed to be having a good time all activities seem to be well attended . Weather bad so couldn’t go on deck , but the decks looked very well laid out and it would have been nice to spend some time up there. Only downside dress code doesn’t seem to exist despite a chic dress up night but quess it’s up to everyone how they want to present themselves. We think the summit portrays a home from home holiday for lots of guests and they really enjoy the experience. Read Less
4 Helpful Votes
Sail Date: September 2018
This was a 14 day cruise out of Bayonne, NJ. We paid about $2300 pp for a window cabin (#2002). (We scored pre-paid gratuities and a $350 onboard credit!) The up-charge for veranda cabins can vary from practically nil to nearly double ... Read More
This was a 14 day cruise out of Bayonne, NJ. We paid about $2300 pp for a window cabin (#2002). (We scored pre-paid gratuities and a $350 onboard credit!) The up-charge for veranda cabins can vary from practically nil to nearly double the cost of a window cabin. This cruise trended toward the upper end so I opted for a the window. I figured it would be too cold to sit out anyway – I was wrong. We had unusually warm weather from day 3 through day 10. Check-in - Easy. Buses park close to the terminal and cars pull right up like an airport. Porters took our luggage and I drove a hundred yards to a clean, modern garage. It's large enough that reservations are unnecessary. Cost is $20/day which includes all fees and taxes. By the time I locked the car and walked to the terminal, the luggage was on it's way and my wife was in line with our boarding passes. We were on board in 30 minutes but spent an hour waiting for the staterooms to be ready. The Ship – Summit is seventeen years old. Her age is apparent in the design. Smaller flat-screen TVs are set into an angle cabinets that were obviously designed for a CRT. Separate restaurants were carved out of corners of the main dining rooms. She was clean and well maintained. On arrival, our cabin thermostat was stuck on freezing. I called the service desk and a tech arrived in 30 min. Another 30 min and the system was working normally. Good response. Our Cabin – Summit's cabins run about 170 ft^2. Verandas add about 40 more. The décor was dated, the desk very small and somewhat less storage than I'm used to. There were only two 110v outlets, both at the desk. Beside them were two 220v outlets so if you have something (e.g. an elec. razor) that can run on either, bring a converter plug. There were nine lights in the ceiling but all on a single switch. You can't see onto the closet without lighting the whole cabin. That can be awkward. There is a mini-bar refig. We removed the overpriced contents and stocked it with our own water and diet coke. Our cabin steward was a delight, probably the best we ever had in a dozen cruises. Additionally, she fawned over a picture of our grand kids she noticed on my laptop screensaver. Max points there! Dining – Like many ships, Summit offers premium restaurants for an additional charge. Sushi on Five (Japanese) Tuscan Grille (steaks & Italian) and Qsine, (defies an simple description). We went to the Tuscan Grille ($45pp) one evening. It was absolutely top notch. There are two private dining venues, one for those in suites, the other for Aqua Class passengers. Suite passengers also have their own lounge called Michael's Club. Celebrity seems determined to return to the days of 1st, 2nd & 3rd class travel. For those of us traveling in steerage :-), early seating is 5:15pm; second seating at 8:00. Meals were typical cruise ship fare, a lot of stuff I couldn't pronounce but it was very good. Our waiter and busboy were attentive and prompt but our food was sometimes tepid. The cafeteria on deck 10 was good but nothing special. A wide variety but not up to the standard of the dining room. Tables were hard to come by on sea days. The obligatory grille near the pool offered burgers, hot dogs and fries. I've seen much better on other ships (Celebrity & others). Entertainment – The ship's contract entertainers were quite good. Celebrity typically hires talented young people who sing, dance and do frightening acrobatics from a thin cable. The short-term entertainers include singers, magicians, comics, etc. and were also good. The in-cabin TV programming was disappointing. I'm used to seeing a decent selection of movies available to watch. They offered a few newer flics but for $15 a pop. Even the in-house channel was a flop. On other cruise lines, I could view most lectures and seminars and check out the daily menus. Not here. Activities – There are a host of events to occupy your time. Bingo, trivia & poker, along with dance & fitness classes are available every day. Lectures subjects include art, cooking, history and travel. There are two pools, one covered, one open. The pool attendants did a good job clearing empty loungers; chair hogging was minimal. Excursions – Like most cruise lines, these were expensive. Unlike other cruises where a variety of private excursions were available at the pier, these ports had very few non-celebrity options. We booked five excursions. They varied from so-so to very good. One serendipitous feature was a lack of those annoying 30-45 min stops at tourist traps common in Europe and the Caribbean. Summary – A good cruise on an older but well maintained ship. The median age of passengers was probably 75. I’m sure much of that was the timing but I suspect even when school’s out Celebrity still attracts an older crowd. If you don’t mind the occasional passageway pile-up behind a scooter or queuing up at while a wheelchair negotiates the gangway, or if you’d like to avoid hordes of teenagers at the pools, Celebrity is a very good choice. Read Less
3 Helpful Votes
Sail Date: September 2018
Summit is an older ship , but staff are wonderful and keep ship very clean. Food was good overall. Really enjoyed the food in the Café, especially the grill in back and stir fry. Entertainment was very good , only act we didn't ... Read More
Summit is an older ship , but staff are wonderful and keep ship very clean. Food was good overall. Really enjoyed the food in the Café, especially the grill in back and stir fry. Entertainment was very good , only act we didn't care about was couple who did juggling and comedy. Always enjoy the trivia and other activities on board. Loved the free tour of the galley. Played pickleball on board ( after suggestions from us, they taped the pickleball court correctly). At Boston , would suggest taking Old Town Tolley ride instead of paying for shuttle into Boston from pier( about 18.00$ pp). Tolley was right at pier to load. Walked Freedom trail to USS Constitution , then took ferry to center of tourist area instead of walking back. Took 4 hour Ollies tour to Acadia Park and enjoyed it. Liked having 30 minutes at each stop.After tour ate a wonderful warm blueberry pie in Bar Harbor. Quebec City was my favorite port. The city is beautiful. Took a walking tour with a local named Sam. His humor and knowledge was enjoyable. Would love to go back to this area. Sageunay was cold and rainy the day we were there. Took a excursion to the forge. It was beautiful even in the rain. Next stop was Syndey, and took 7 hr tour of Cabot Trail. First 1 hour is somewhat boring but gets pretty after that. Not much to do in Syndey, so book an excursion on this port. Halifax had much more to offer. Took tour of Peggy's Cove. We were lucky , as first bus out there for the day. Heard from others that got very busy later in day as many ships in dock. Also booked Hop on/ off tour following Peggys Cove. Due to time in port, was only able to ride around route in city before having to return to ship. Would liked to go to sites and expore. Better not to schedule both things , due to time restrains. Since our flight was late in the day, we did Manhatten tour and transfer to airport. Our guide as good . Only 2 stops on tour but nice tour. Not able to see much color in trees due to too early in season. Had a great time on the Summit. Read Less
1 Helpful Vote
Sail Date: September 2018
We do not usually rake cruises for several reasons. But, this one was very good. We were in the Aqua Class. I would definitely recommend this. You have a private restaurant-Blu. We could eat at any time during the breakfast hours and ... Read More
We do not usually rake cruises for several reasons. But, this one was very good. We were in the Aqua Class. I would definitely recommend this. You have a private restaurant-Blu. We could eat at any time during the breakfast hours and dinner hours. There were no assigned times, which was great, and no waiting line. We got to know the staff and they were super to us. We sat by ourselves for breakfast and dinner (the only time Blu is open). But, the tables were close enough that we always had a good conversation with the table next to us. Also, we could use the Persian Garden sauna, which is very nice. The Entertainment was fine. Nothing to brag about. But, adequate. They have special shows at 7 and 9 each evening. They have singers, comedians and Beatles impersonators. The casino was fine but don't expect to win any money there. The drinks were expensive. We didn't buy the drink package. We can't drink that much. Beer was $7 for domestic and house wine was $9 plus an added tip. They do give free drinks in the casino if you are playing. The trip was rough on the water. I don't know if the north Atlantic is always like this. But, we brought patches and wore them and were glad we did. They had two bands. They were not bad. They have nice dance floors. They had plenty of things to do when we were cruising such as trivia, dance lessons, seminars, etc. Wife and I played cards some days. I did the acupuncture for my back problems. It did seem to help some. You might check it out if you are having problems. The dr. is very good at telling you if he can help or not. The passengers probably averaged 70-75 yrs old. I didn't expect this. But, since I am in that area, I should have. I saw one young couple on the ship. They may have been on a honeymoon. They looked pretty bored with not many other young people on board. The buffet is very good. We had to eat lunch there since Blu is closed for lunch. The only problem is finding a place to sit when we were cruising. They have pizza all afternoon and night which was a great treat at 10PM. Room service was great for breakfast when we had an early excursion. So, be sure to use it. I won't get deeply into the excursions, except to say to check and be sure they don't plan conflicting excursions on the same day. Their excursions were great and the guides were great, also. We really enjoyed Boston and Halifax. Quebec City is nice but we had to take a shuttle from the ship to get to it. And, it is very hilly making it hard to get around particularly when raining. We did like the places we stopped at. But wish we had more time in Boston. We took the Manhattan tour the last day. It was great and they dropped us off at the Newark airport. We did like the ship since it was smaller than most. But, it was hard to get around in since the center area breaks the ship up into two sections. We spent a lot of time on elevators going to different floors to get around the center area. You can walk outside to get around if the weather is good. But, we had a lot of bad days on the water. The ship will be renovated next year. It should be a great trip on this ship after the renovations. And the staff is absolutely great! Read Less
1 Helpful Vote
Sail Date: June 2018
This was our fifth Celebrity Cruise. We were upgraded to a balcony suite 6022, and it turned out the balcony was twice the size of most others. Apparently there are 16 such larger balconies. We used the balcony more than we usually do. ... Read More
This was our fifth Celebrity Cruise. We were upgraded to a balcony suite 6022, and it turned out the balcony was twice the size of most others. Apparently there are 16 such larger balconies. We used the balcony more than we usually do. Overall we had a great cruise. Food and service throughout was excellent. We disliked the Qsine fine dining as it offers a multitude of dishes, all tiny portions. Tuscany fine dining was good food, less good service. Dishes were not served to a table of four together but sequentially. When they were served, the waiter commented "Vegetables are to come". That is not good for a corner diner" However, if you like to use the casino, here are my comments. While we loved our cruise, our experience in the casino was exactly the reverse. Bear in mind that my wife and I are avid blackjack players. On this cruise we played for about 80 hours between us. We have played at casinos on all our cruises, as well as all over the world. This time we won a reasonable amount of money so my comments should not be dismissed as sore losing. We play solely for pleasure, but do play to win. The majority of dealers were not appropriately disposed in their demeanour and attitude to provide a pleasant gaming experience. They seemed determined not to smile or positively interact. Two notable exceptions were dealers Rodney and Martin. Those two are professional, engaging and a credit to the cruise gaming industry, but they were very exceptional compared to most others. I noted there was an unusually large number of pit bosses/managers on the floor at any one time. They did very little. Even the normal pit boss's duty of observing and tracking players betting was handled by each dealer. In my observation, not once in 11 days of gaming did a single pit boss or manager engage positively and proactively with a player, including my wife and I. Instead they stood around chatting among themselves, usually with long faces. Winning tends to happen in streaks and we had several large such streaks. When each happened the dealer was quickly changed, twice the replacement being the same man. He clearly had been instructed to disrupt the play by super-fast dealing. He dealt so fast he could not properly handle the cards, repeatedly dropping them. My wife asked him to slow down the dealing but, instead of apologizing, he argued with her. The whole table told him they wanted him to slow down. Again he argued with them. I was forced to raise my voice, telling him his behaviour was inappropriate. He relented and slowed down somewhat, certainly to a more normal pace. This scenario was repeated on several separate occasions. Not once did a pit boss attend to intervene despite voices raised in conflict. Clearly this was because they had assigned the dealer to engage in this behaviour to break the action. I have never seen a pit boss anywhere fail to approach a table when voices are raised and the dealer is being loudly chastised. I witnessed several other incidents of bad dealer behaviour. One player was passed over while he was considering whether to take a card. He lost his bet. When he told the dealer she should have waited for him to signal his choice, not to do that again, she chastised him, telling him he had to be quicker. Again he told her her attitude was wrong, that she must wait for his signal. He never received acknowledgement or apology. He was an experienced player and was absolutely correct. There are many other such examples. Even the security staff were surly and stern when spoken to. One day, later in the cruise, a fellow cruiser responded to an event published in the daily activity sheet, blackjack lessons in the casino at a specific time. She and four othes attended but the casino declined to provide the lessons commenting that dealers will always give instructon if there is no other players at the table. No lesson was offered at the advertised time. One dealer commented that the ship always does that, advertising lessons at a specific time which are not actually offered. On each evening the casino managers prepared to close the casino action at midnight. It usually closed by 12.30am, rarely much later in spite of many players still being there. In my 18 cruises I have never known a ship casino so eager to close so early unless almost all patrons have left. Clearly there is a major management problem in the casino. Staff behave badly and are encouraged to do so by those in charge. Why? The answer is unclear, but somene at a senior level has embarked on behaviour that, in any other cruise department, would not and should not be tolerated. It reflects very badly on Celebrity. Personally, my wife and I will actively look for another cruise line with a more positive casino experience." Read Less
Sail Date: October 2017
Our cruise on the Summit was overall a good one. We have sailed with Celebrity a great number of times over the last 15 years. We usually cruise in Aqua Class because the food has been better than in the main dining room and we do enjoy ... Read More
Our cruise on the Summit was overall a good one. We have sailed with Celebrity a great number of times over the last 15 years. We usually cruise in Aqua Class because the food has been better than in the main dining room and we do enjoy the Blu restaurant seating arrangements very much. The service there continues to be excellent from everyone. Our room was very well taken care of by our Room Steward. Service in the Forward Lounge with most waiters and servers was generally quite good. We had only two Celebrity shore excursions, but both were excellent with outstanding guides. The quality of the onboard lectures could certainly be improved, and that has been an issue for many of our cruises. The entertainment, while being enjoyed by many, is not always to our liking, but the comedian was excellent. Our main issue has been the gradual decline in what was provided when we first cruised to what is presently offered. They are basically little things, like ice buckets and water pitchers in the room, and flowers in Aqua class. Canapés have become less desirable because there are no utensils provided. Many of the daily offerings are rather unusual and are certainly not finger food. We are also quite concerned with how the survey about the cruise has become so tailored with little space for actually telling how the cruise went . It is our opinion that Celebrity does not really want to know what we think, with limited space for rewarding crew and service to no space at all for comments and suggestions as to how the cruises can be improved. We did enjoy going to a single location for Captain's Club. They did use vouchers, but we could go the forward lounge to spend the time with fellow Captain’s Clubbers. Another major issue was the limited seating in the Oceanview Cafe, which was exacerbated by card players taking over tables during the lunch period. Since Celebrity has rarely enforced many of its rules, this causes problems for others who are there circling the area, looking for a place to eat. Something that is not just a Celebrity issue, is the division of cruising into classes. There seems to be a desire to isolate the Suite Class, which certainly can limit the opportunity to mix and mingle with those passengers. We may go again, but it will take careful consideration. Read Less
1 Helpful Vote
Sail Date: October 2017
One of the smaller of the large ships. Great itinerary. Excellent staff--but standards are slipping. Food not as good as on Silhouette in its maiden year; service a bit less impressive. Even though there were fewer passengers and the ... Read More
One of the smaller of the large ships. Great itinerary. Excellent staff--but standards are slipping. Food not as good as on Silhouette in its maiden year; service a bit less impressive. Even though there were fewer passengers and the ship is smaller, there often were occasions when facilities were inadequate to handle the crowds--at Oceanview Restaurant for breakfast and lunch for example and in some of the public rooms for drinks or a show. Shops were generally uninteresting, many of their staffs ambivalent. Many people contracted a nasty cough and cold, but shops ran out of cough drops, syrups, etc. toward the end of the cruise. One dinner companion reported he found an alternative at the medical center--a decongestant and cough medication for $400. Dining room is very attractive and comfortable, although accommodating large size dishes was a challenge for many of the larger tables. Dining service was often slow and food not as hot as it should be-both influenced by the distance of the kitchen to the dining room. Entertainment went from very good to walk out. Menus often lacked imagination. Ports were delightful with Sidney an exception. Oceanview cabin was fine and steward, Xavier, extraordinary. Port presentations were poor in content and delivery. There is a nice upbeat vibe but cruise director a bit lacking. Daily TV presentations were boring, focused on selling shops and services and uninformative re ports. Few activities for those on board on port days. Missed the towel animals in the cabin and munchies at the bars. We did only one ship-sponsored excursion--Arcadia National Park-- and it was very good. Captain's Club events were always way overcrowded with long lines and frequently poorly timed--like 30 minutes before dinner at the other end of the ship. Disembarkation was handled well on board but led to huge lines on the pier. Taxis/cars fetched by the port dispatcher were significantly more expensive than a limo service from the City. (Maybe I just was directed to a more expensive vendor?) Despite the criticisms, we probably will give Celebrity another go in the future. Read Less
Sail Date: September 2017
The itinerary changed as soon as we booked this cruise...there was the sense that we were sailing in circles to kill time. We are Celebrity loyal. This cruise was very crowded... we always had to wait for a table in Blu. The revelations ... Read More
The itinerary changed as soon as we booked this cruise...there was the sense that we were sailing in circles to kill time. We are Celebrity loyal. This cruise was very crowded... we always had to wait for a table in Blu. The revelations lounge was closed for 5-7 pm cocktail party for elite on upwards. There were 1000 cruisers with status. Beyond the podium speakers...one was fabulous, mr. Jim Kennedy from nasa, ranger john was acceptable...then a woman who was god awful..... sea days were rather lacking in activities. We resent movies being pay per view. Shore excursions left a tad to be desired as well. We didn’t see any shows...dinner lasted longer because Blu was overcrowded and there was a wait. We found cape liberty excellent for smooth embarkation and disembarkation. We chose not to book another onboard but would consider Celebrity again. Internet was much better than previous trips but still when out in the ocean, a trial Read Less
1 Helpful Vote
Sail Date: September 2017
Wanted to take a refreshing “cool” cruise to escape the heat of Florida. The Summit itinerary fit this bill. The ship was very old. Expected to have Captain Kate and was disappointed she was on vacation! Our cabin, 2074, was dirty. ... Read More
Wanted to take a refreshing “cool” cruise to escape the heat of Florida. The Summit itinerary fit this bill. The ship was very old. Expected to have Captain Kate and was disappointed she was on vacation! Our cabin, 2074, was dirty. Dust so bad you could write your name. Sheets had holes..I have pictures. The bathroom floor and shower floor were dirty. Shower curtain had mold on the bottom. We had the best dining room staff..Sherwin, our head waiter was fabulous. His assistant, Silas was very attentive. Andres from Columbia, took care of our drink orders everywhere. He knew exactly what we wanted, no matter where he saw us. Up in the Oceanview Cafe we enjoyed the variety. Kenrick the bar service attendant was phenomenal! His jovial manner and happy attitude got us through some long sea days. It was just like having family on board. We laughed and laughed. The day we were in Boston, the kitchen tried to make Boston Cream donuts. What a flop! They brought out these huge green custard filled donuts. These donuts were so “tough”.. you couldn’t even cut them in half. The head waiter came over because we were laughing so hard. He couldn’t believe it either. The pastry goods throughout the cruise were awful. Celebrity really needs to hire a French or German pastry chef. I used my onboard credits for Internet. I was not able to connect at all in my cabin. I spoke to the tech guy and the front desk. Both people proceeded to tell me they have no trouble connecting in their cabin. Duh..they are on a totally different network! Neither time did they offer help. Never get Internet again. I tried to explain if the room had a WiFi booster it would work. They had no idea what I was talking about. I was able to connect in the lounges and in the Oceanview. The destinations were fun. The condition of the ship, not so much. All of the furniture in the lounges was worn out and the springs in the seats were sinking. Leatherette chairs in the Oceanview was worn down to the material. The Summit needs to be mothballed. This is my 22nd cruise. Was hoping for cold weather but average temp was in the 80’s Read Less
2 Helpful Votes
Sail Date: September 2017
We chose this cruise to see an area of the country we had not visited before and to hopefully see the fall leaves change. The original ports were changed but it still ended up an interesting itinerary. The overnight in Quebec was great ... Read More
We chose this cruise to see an area of the country we had not visited before and to hopefully see the fall leaves change. The original ports were changed but it still ended up an interesting itinerary. The overnight in Quebec was great as we were able to get a good taste of that city. We did a few excursions which I have to say were overpriced for the most part as investigation after the fact showed we could have saved a considerable amount had we elected to do them on our own. The captain was the best one we have ever encountered on a cruise. He was fun, personable and visible ...as was his staff. You could tell they enjoyed working with him. Entertainment was good and service excellent. The captains club activities and benefits were great and appreciated. I would definitely do this cruise again and hopefully get to see Prince Edward Island. Read Less
2 Helpful Votes
Sail Date: September 2017
Route: 14 day voyage: Newark - Boston – Sydney, NS – Quebec City – Halifax, NS – Portland, ME – Bar Harbor, ME - Newark 1. General Comments: We are regular cruisers, and the focus of this cruise was – hopefully – the ... Read More
Route: 14 day voyage: Newark - Boston – Sydney, NS – Quebec City – Halifax, NS – Portland, ME – Bar Harbor, ME - Newark 1. General Comments: We are regular cruisers, and the focus of this cruise was – hopefully – the fall colors. Unfortunately, we were about 10 days too early for any massive display. There were, though, plenty of patches of color in the forests. We were disappointed with Celebrity dropping of the scheduled stop at Saguenay. However, this was caused by a last minute (August) Canadian Government decision requiring cruise ships to slow their speeds when traversing the Gulf of St Lawrence. This was to protect the Right Whales migrating through the gulf at this time. (My wife and I believe we each saw one whale.) The reduced speed necessitated dropping one stop so that the rest of the itinerary could be maintained. Due to the number of cruise ships in the area, two of our dockings (Quebec City and Halifax) were in cargo port areas. Free shuttles were provided between the ship and the passenger terminal area. We were eight cruise ships docked in Quebec City (a record for the city); the prime dock at the passenger terminal was taken by the Queen Mary 2. We had a Concierge Class cabin on the 8th deck. The cabin was so located that we had a larger than usual verandah. The cruise was a calm ride except for some short slightly rolling stretches. Weather fluctuated from very warm (upper 80s) to barely 50 with stretches of rain, wind, and even a couple periods of thick fog. 2. Travel to Newark and Embarking: We made our own flight arrangements and used the cruise line’s arrangement with the Hilton in Newark for the night before boarding and shuttle from the airport to the hotel. A Celebrity shuttle would take us to the ship. Unfortunately, the local Celebrity office washed its hands of a shuttle to the hotel as “the hotel has a free shuttle service.” What we were not told until we called the hotel from the airport was that we had to hike with our luggage across the terminal to the AirTrain to ride to the only spot at Newark Airport where hotel shuttles are permitted to pick up passengers. We boarded the shuttle one hour and fifteen minutes after getting our luggage. The Celebrity charge for the hotel included porters’ services. This was fine for getting our luggage to our rooms, but the following morning the service only extended to delivering our luggage to a lobby. You can imagine the chaos of a mass of around 50 passengers struggling with their bags out to the bus. The local Celebrity office sent one employee to deal with the bus and getting a headcount. After all that, our arrival at the port and processing on board went smoothly. We do note that when we left the pier at Newark, and probably due to the clear weather, the Captain took the ship on a circuitous route around New York Harbor before heading out to the Atlantic. Everyone on onboard got fantastic views of the Manhattan skyline as well as the Statue of Liberty. 3. The Summit: An attractive ship. Our cabin was comfortable and had adequate shelf space and storage drawers. Details can be seen in the cabin descriptions on the Celebrity website. The flat screen TV received the usual news (international, not US broadcasts), movies, music, etc. You get a daily planner in your cabin the night prior. You need to read it carefully as there are practically no announcements on the PA system. The Captain does a daily report from the bridge, and the Cruise Director may make a daily announcement on activities. There is a daily newspaper that you can pick up in the morning at Guest Services. 4. Meals: We signed up for Select Dining, which is all on the 4th deck. As we signed up online before boarding, we had no problems in getting a table for two at our desired time; we were placed in the same area nightly, so we got to know our wait staff and they us. Booking our times ahead of time meant that the dining room hostesses punched us in the computer when we arrived, and we were on our way to our table. Passengers who just came up to the desk looking for a table had to wait; we heard some people had to wait 30 minutes before they got a table. Dining room meals were fine, but not spectacular. If asked, we could not specify an entrée that really wowed us. The entire ship dining room has only two levels, and it’s noisy. Ocean View Café: Unfortunately, this buffet spot was typical for the cruise industry. The cooking is respectable, there are plenty of choices, but there is nothing special. Other eateries: We had one meal in the “Qsine” specialty restaurant. The food is good, but it is the oddball presentations that make this place. Take a camera for photos of the dishes. 5. Summit dress code: There were three “Evening Chic” nights on board. All the rest were “Smart Casual.” While dressier than Smart Casual, Evening Chic is intended to be less dressy than Formal attire. 6. Shore Excursions: Make your shore excursion reservations online! This saves you standing in line at the ship’s tour desk. It will also save you some money as we noticed some excursions cost more in the onboard reservation forms compared to the website. If you know the ports of call and want to travel by yourself, then, of course, you don’t need the ship’s tour office. Tour prices are not cheap; you are paying for the convenience of having the ship organize the tour rather than you doing it after you get ashore. Also, if you obtain your tour through the ship’s staff, you have support when there is a problem. There was tendering only at Bar Harbor. Unfortunately, the weather suddenly turned to rain as we were moving from the ship to the pier. As our tour was to be two hours walking, and two hours riding in an open schooner, the ship cancelled the tour. We learned this only when we met with the tour guide who had just been informed of the decision (with which she agreed). This action resulted in us having free time to wander around the town, and we were reimbursed the cost of the tour into our account. This was a good example of the benefit of taking a ship-sponsored shore excursion. 7. Shipboard entertainment: We saw one guest artist and one review-type show on this cruise. They were pleasant and entertaining. Small combos rotated through the lounges and bars; they were fine. The ship has a daily schedule full of activities for all tastes: lectures, bingo, exercising, movies, etc, etc. The library was inadequate; we recommend you load up your Kindle or iPad with books before boarding. The art auctions were relatively low key. The casino seemed to have good business. The selection of duty-free liquor on board was not great, but adequate; you order your liquor and it is delivered to your cabin the day before disembarking. There will be plenty of opportunities for you to have your picture taken by the ship’s photographers--pricey, but a good souvenir. 8. Tipping: Not a problem if you sign up for the recommended amounts. The amounts are charged to each person’s shipboard account. You have nothing more to do. You only need to tip separately (cash) the person who brings your room service. Your bar and wine bill automatically adds 18 percent. If you want to tip anyone for exemplary service, you can give him cash in an envelope. 9. Settling of Accounts: During your voyage, anything you purchase on board (drinks, souvenirs, tours, duty free items, photos, etc) is punched into a computer. You receive a receipt for everything. If you keep the receipts, it is easy to check them with your account on your cabin video. You should be able to settle any bill questions beforehand and not spend departure morning in line at Guest Services sorting it out. We did NOT receive a paper final bill on disembarkation morning. I’m glad I checked the monitor before disembarking to learn the final amount of my bill (it was correct). 10. Disembarkation: Not the best, but we’ve been through worse. Getting off the ship went ahead of schedule, probably because there were two gangways to handle the stream of passengers into the terminal. It was pretty smooth going in the terminal getting our luggage and passing through customs. (US immigration was handled onboard in Portland, ME, the first port of entry into the US. Approximately 1,400 US passport holders, and 700 foreigners had to be processed before anyone could get off the ship.) Once outside the terminal, things got a bit chaotic looking for shuttle buses to the airports. Even though we had prepaid for the shuttle, we had no ticket or other paper to prove we had. However, this apparently was not a problem for the bus personnel or Celebrity. We were around ten buses, and the advice was simply to “follow your luggage and get on the same bus.” A headcount was taken of everyone on the bus, and that concluded the business portion of getting to the airport. There was no Luggage Valet service on this Celebrity cruise. 11. Conclusion: This was a fascinating trip; despite its glitches, we were happy to have taken it. We want to take this cruise again in warmer weather; both this part of New England, and Canada, have a lot to see and enjoy. Read Less
Sail Date: September 2017
Very good cruise overall. Good ports, & good selection of excursions. We had to miss a port, Saugany in NS due to the ship slowing to 10 knots in order to protect the Wright whale. I never saw one whale, so that was quite ... Read More
Very good cruise overall. Good ports, & good selection of excursions. We had to miss a port, Saugany in NS due to the ship slowing to 10 knots in order to protect the Wright whale. I never saw one whale, so that was quite disappointing. None of my ship mates that I talked to saw whales either! I particularly enjoyed Quebec, & we were there overnight. I had never been there, & it is a beautiful city, with beautiful vistas of the St. Laurence river. Captain Alex, of Greek heritage, was lots of fun with his morning & port announcements. He would tell us where on the ship he was going next, because he wanted to meet everyone! I have a great picture of him with me & my friend. Of course I had a favorite bar, it was Cellar Masters. We had some fun wine tastings. This ship has a grest crew, everyone ready with a greeting, no matter the time of day. Read Less
Sail Date: September 2017
I liked the itinerary and had not sailed out of and return to New York City area (Bayonne NJ). This is the quiet, scenic, experience you would expect. Because of the cooler weather the large open pool area was not used by guests so the ... Read More
I liked the itinerary and had not sailed out of and return to New York City area (Bayonne NJ). This is the quiet, scenic, experience you would expect. Because of the cooler weather the large open pool area was not used by guests so the other public spaces on at sea days were crowded. Loved the color and should not have been surprised that New England during the fall foliage season is crowded whether you arrive by car or ship. On this trip there were a large number of Elite and Elite Plus passengers so the traditional Elite passenger cocktail hour had to be held throughout the lounges on the ship through the use of vouchers. Really the same experience but what was missing was the chance to meet other experienced travelers in a relaxed atmosphere. The ports were interesting but Quebec City is by far the best. The overnight with two days in Quebec City were a big part of decision to take this particular cruise. Read Less
Sail Date: September 2017
Itinerary to New England and Canada I like celebrity and they did a fantastic job on the shore excursions. As always the food was excellent. The staff was extremely helpful. Our Stewart was attendful. I enjoyed each of the evening ... Read More
Itinerary to New England and Canada I like celebrity and they did a fantastic job on the shore excursions. As always the food was excellent. The staff was extremely helpful. Our Stewart was attendful. I enjoyed each of the evening dinner meals. Their beef and lamb was especially delicious. In fact I thought the food in the main dinning room was so good I didn't even go to the specialty restaurants. I also enjoyed the solarium pool since the weather was cool most of the days the solarium pool was a wonderful relaxing time. The Spa cafe smoothies were great. This was a very relaxing cruise since there were four sea days. We were over night in Quebec for two night and made it possible for us to go out and explore the city at night. Captain Alex made the trip more fun, he was very personable. Even though the cabins are worn the public areas have been updated. I loved this cruise Read Less
Sail Date: September 2017
This was my first cruise and I was impressed with Celebrity. we wanted this to be as "all inclusive" as possible and tried to plan every detail. Once we got settled into our cabin, I went to the concierge to find out what ... Read More
This was my first cruise and I was impressed with Celebrity. we wanted this to be as "all inclusive" as possible and tried to plan every detail. Once we got settled into our cabin, I went to the concierge to find out what options I had and was told to "check with the dining room" and make my own reservations. Later, I asked about getting signed up for computer classes and the cocierge told me to go check with the iLounge. what did I pay for "Concierge class" for? For the entire trip,Igot NO service at all from the Concierge. I overall rating for the trip would be about a B-. Mostly because of feeling so ripped off by the concierge. The wait staff and the cabin steward were fantastic and Henrick, our steward was the best. In my opinion, he saved the trip from being really disappointing. I was disappointed in the "art" that was auctioned several times during the voyage. It was mostly poster art in fancy frames and was promoted as if it was an investment opportunity. I was surprised to find the average age to be around 75-80 and perhaps 20 percent disabled. I would have preferred a younger crowd even though I am over 70. Read Less
3 Helpful Votes
Sail Date: June 2017
This was my 12th Celebrity cruise and my 3rd time on Summit. I was cruising solo. Parking in Bayonne is $20 per day in a five story garage next to the terminal. Easy Embarkation was fast. I was in the "elite" line, but ... Read More
This was my 12th Celebrity cruise and my 3rd time on Summit. I was cruising solo. Parking in Bayonne is $20 per day in a five story garage next to the terminal. Easy Embarkation was fast. I was in the "elite" line, but the other lines weren't long (at 1PM) Condition of the ship was great. You really had to look to find fault. My cabin 2156 was an inside/ midship deck 2. It was fine but I don't like the closets in the stateroom (tight squeeze opening and closing doors while looking for items in the closets) . There was plenty of space for my things. I loved the 10 day itinerary which included New Port RI (my new favorite port), Portland Maine (also a great port), Bar Harbor, St. John NB, Halifax NS and Boston. Highlights of the cruise were whale-watching off the coast of Nantucket (we saw hundreds of hump back whales), Captain Kate- who is lovely, funny and engaging, and even though the tendering into RI took longer than expected- it was my favorite port. Tendering into town was spectacular watching all the sail boats and yachts. I took the Newport Trolley ride from the Visitors Center in town. It was $25.00, one and a half hours and a great overview of the town. Loved it! They offer a three hour version as well (that includes time to explore the mansions- Rosecliff, The Breakers or the Marble House). Seas were incredibly smooth- almost no motion. Pros of the ship- the food was very good in all venues. The ship never seemed crowded. Passengers trended older on this cruise- probably because it was a 10 day and because of the itinerary. Average age was around 70. The crew was good, but not excellent. I think they are overworked. Some crew members were better than others. My cabin steward did a great job. I thought my bed was too firm and he brought me a thick mattress topper, which made it much more comfy. My two favorite spots were Revelations on Deck 11 (loved the elite happy hour each night!) and Cafe Bacio by the windows. Neptunes, the Polish Violinist and Violaist were a real treat. Such lovely girls and so talented. Cons. I find the coffee on the ship bitter. Even the pay coffee is just so-so. The in cabin movies cost $14.95, which is really expensive. There is nothing good on the television, so you almost have to buy at least one movie. I bought three. I never tried Sushi on Five and really missed Bistro on Five. I was excited to try out the Rooftop Terrace on deck 12. It requires walking up a step set of outdoor stairs and there is no elevator (the wheel chair one was broken). The location was a bit windy at the back of the ship and there weren't many movies I was interested in seeing. There was no bar service from there or popcorn or anything. This cruise they offered first run movies, but there was no special "Chef" night like I'd read about. Beauty and the Beast, The Shack, The Wall, King Kong, Fences, Hidden Figures and Star Wars were the ones shown. It's not a great venue in my opinion. I was disappointed, and thought there could have been some Canadian or American History movies on the nights we were in Halifax and Boston. The vibe onboard was pretty dull. I've noticed that there are fewer things that interest me. Trivia was meh, no games like pictionary or scattergories. The library had few, if any, books (except a book case of Spanish ones, and about 12 English speaking ones). There were no painting classes, towel folding, no fruit carving or ice sculpture demonstrations. We overnighted in Halifax (Canada Day) and Boston (4th of July). I was disappointed that there was no poolside buffet for either event. Thankfully- Boston had fireworks going off from all directions (180 degrees worth). So you got to see lots of fireworks from the ship. Would I sail Celebrity again? Yes. Is it my favorite cruise line? No. Princess delivers a better overall experience for me and if the itinerary was the same- I'd definitely go with Princess. Read Less
Sail Date: June 2017
The Summit has an amazing female Captain! She arranged for us to sail out from Cape Liberty around the Statue of Liberty for incredible photo ops and managed to back into the end slip in Boston so we saw the 4th of July fireworks in Boston ... Read More
The Summit has an amazing female Captain! She arranged for us to sail out from Cape Liberty around the Statue of Liberty for incredible photo ops and managed to back into the end slip in Boston so we saw the 4th of July fireworks in Boston from the back upper decks of the ship! Imagine being concerned with making our vacation as as great as possible; Captain Kate was considerate, capable, and had a great sense of humor! Cabins on the Summit are on the small side, but adaquate for 2 people. Food and service were great. Tendering at 2 ports was not as efficient as it should have been, but both embarkation and debarkation were well done. The special 4th of July itinerary was excellent with only one day at sea on the 10 day cruise. Entertainment included live music around the ship and a great comedian as well as an assortment of other nightly shows. We had freedom dining and were able to get a table to share with others at about 6 with only short waits on a couple nights Celebrity did good job but if you're a shareholder, be aware this is the second time a 14,day cruise with them hasn't"qualified" for the shareholders credit. I also own Carnivals stock, and have always received my shareholders benefit onboard credit with Holland Americ, Princess or Carnival cruises despite how good a deal I got on the cruise. I hope RCC will rethink this;: it's annoying and unfair to their shareholders! Otherwise, great cruise! Used Uber to and from Newark airport; about $20 from airport to ship and just over $30 back to airport due to rush hour/high demand. Didn't wait more than 5 to 10 minutes and cars were clean and drivers spoke good English. Read Less
4 Helpful Votes
Sail Date: June 2017
Not sure why they added this itinerary, but are quite glad they did. We had an overnight in Halifax for Canada Day followed by an overnight in Boston on July 4. Great timing, but the fireworks were not visible from the ship in Halifax and ... Read More
Not sure why they added this itinerary, but are quite glad they did. We had an overnight in Halifax for Canada Day followed by an overnight in Boston on July 4. Great timing, but the fireworks were not visible from the ship in Halifax and only very high ones were visible in Boston. Surprisingly, the shore excursions department didn't capitalize with excursions to watch either. While we think any cruise is great, this one was not as great as most. (This was our 19th, and 15th on Celebrity.). Captain Kate was very upbeat and quite visible around the ship during much of the cruise. (We had fog in the Canadian ports, so that confined her the bridge for three days.). However, we were disappointed in the overall condition of the ship and the lack of responsiveness from the officers. Asking for comments, we noted that deck 11 aft had a very musty smell, and our cabin (1140) had a strange odor and a problem with the shower stall strip which was torn on the side and missing at the bottom on our comment card presented to guest relations on day four. Nothing changed. It appeared that the staff talked the game when the captain was around, but did not walk the walk. Perhaps the attention paid to the superstar status of Captain Kate made other officers feel less important. While the hotel department senior officers were there for major Captain's Club and Cruise Critic events and visible on some evenings, they tended to cluster together as if to avoid talking with passengers. In addition the above concerns about our deck and cabin, there was more rust than usual around the ship. While I understand the problem of older ships and sea water, we were on her older sister Millennium in February and found her in like-new condition and hotel department senior offices always around and engaged 1:1 with passengers. The Summit's cruise director, Chris Sweets, introduced shows in the theatre, but again was not as visible as most, but his staff members were. While in Portland (day 7 of 10), we were provided a coupon titled, "Laundry Bag Challenge," with instructions to stuff it as full as you can without tearing the bag and the contents will be laundered for only $49.95. As usual, the best part of being in Aqua Class on an M-Class ship is dining in Blu. It was great to reconnect with assistant maitre 'd, Artur, who was an assistant waiter on our first Celebrity cruise. Donovan is the most upbeat waiter we have met and he and his assistant, Elena, provided superb service. Donovan is the poster person for upbeat and caring professionalism. He even led us in the Star Spangled Banner on the Fourth. During the cruise, the revised Blu menu was rolled out along with new (more professional, in our opinion) uniforms. The menu preserves the most popular items from the old with a few minor tweaks and adds a few new ones. Overall, we found the food in Blu to be very similar to before and professionally served by the same personable wait staff. New cast and new shows. Celebrity has brought the design and staffing of production shows in house and are these are now onboard Summit. The new production crew boarded when we did and spent the week rehearsing the first show, "Life." The second show will be performed along with "Life" on the next cruise followed by the third show on the next cruise. Don't hold your breath. We found the show at best, blah, and at worst boring. Very few costume changes, no real action other than a few dancers performing low energy routines compared to past shows. Perhaps this is a cost-cutting measure, as we did not see it as an improvement. Other one-night performers were very good. Both Beyond the Podium presenters were most interesting and almost as exciting as "Life." Speaking of the Beyond the Podium presentations, they had to be done in Revelations which is not a great location with lots of light making the PowerPoint presentations difficult to see on a small screen. One day, all the seats were wet from cleaning earlier in the day. The ports were well arranged and we enjoyed each, even with the rain and fog in the Canadian ones. Here is our day-by-day port updates: New York. Arrived a few days before and stayed near Times Square to watch some shows with tickets from TKTS. Arranged with Dial7 for transport from Newark Airport to the hotel and from the hotel to Bayonne (Cape Liberty). Bayonne/Check-in. Check-in went very quickly and we waited a few minutes before boarding at 11. Cabins were available about 1:15. We were docked stern out. If you want to walk to the Teardrop Memorial, do it beforehand as the shore side staff is very reluctant to let you leave the area. Some were actually rude in the responses. A real treat was a short transit upriver and an opportunity to sail near the Statue of Liberty. Bar Harbor, Maine. Pre-booked Oli's Trolley's 2.5hour tour to Acadia National Park with three stops. Our guide, Gary, provided excellent commentary throughout. We saw lots of people who did not have reservations turned away since no seats were available. The company offers cruise passengers their money back if the ship does not arrive as it is a tender port. We would note that there were lots of complaints about the amount of time the tendering process took. St. John's, New Brunswick. Pre-booked a private tour with Go Fundy Tours. The owner/guide Alexei Kalinin met us as scheduled at the pier and off we went to see the Reversing Falls and Fundy Parkway. It was wet and foggy, but we had a great time with an excellent guide. He took pictures of us and the sights frequently and uploaded them to Dropbox that evening at no additional cost. We would heartily recommend his tour. Halifax, Nova Scotia. On the first day, we had pre-booked tickets last October to the Nova Scotia Tattoo which is a three hour superbly choreographed show with military bands, bagpipers, dancers, choirs, and much, much more. We walked from the ship to the Scotia Bank Center in about 30 minutes. Tip: Follow Google Maps walking directions as what appears to be the most logical way ends with a very steep climb. The ship offered a similar tour, but we had much better seats for less than half the price and the bus transport took about the same time as traffic around the event was very heavy. That evening we walked back to the Citadel for the fireworks show. The show itself only lasted about 10 minutes - a disappointment for Canada's 150th Birthday. The second morning we took the Peggy's Cove and Titanic Tour (HX67). We departed in a torrential rain, but it shifted to fog as we left the city. Our guide was excellent providing lots of information and took time to visit/respond to questions with each person on our way back from Peggy's Cove. The fog was quite heavy and you could barely see the ocean from the lighthouse. This was an excellent tour that would have been outstanding if the weather had been better. Portland, Maine. We did Portland by Land and Sea (PW27). It consisted of a drive through the city to Portland Head Lighthouse followed by a two hour cruise with Portland Schooner aboard the Wendameen. The cruise aboard this 105 year old tall ship was outstanding. After the initial safety briefing, the captain clearly stated that this was not a narrated sightseeing cruise, but an opportunity to sail aboard this ship. It was excellent and ended on the other side of the pier from Summit. The bus portion was so-so as the guide was mediocre at best. We had friends who did the Kennebunkport Tour and reported the traffic was horrendous and with the late start due to immigration they saw very little. One group did see Barbara Bush out walking around the Bush Compound. May be better when not on the Third of July. NOTE: Since we departed the US, we had to clear immigration before going ashore. We were given assigned times to appear in Rendezvous (for US citizens) and Revelations (non-US) for our face-to-face immigration check which would be repeated in Bayonne. By the first scheduled time, the line extended down to the theatre and was growing in length as the CBP officers arrived later than expected. A total embarrassment for the US as clearing immigration going to Canada was handled electronically and I doubt any additional terrorists were stopped. Boston. On July Fourth, we took the ships shuttle ($16 round trip) to the Quincy Market area and did the north part of the walking tour. Lots of activity in town as one would expect. Headed back to the ship about two and then took the "T" to see the fireworks. The 30-minute fireworks show in the Charles River was impressive as was the concert by the Boston Pops and other well known performers. Be prepared to enter a tight security area along with 300,000 or more new friends and a very heavy police presence. We returned to the ship about midnight. Our second morning in Boston was treated as a sea day by us considering our midnight arrival and early afternoon departure. Newport, RI. We did the ship's Vanderbilt's Newport Tour (NE03) visiting the Breakers and the Marble House. It was a very good tour marred by waits for the busses as the tour vendor used the same bus for three groups. Of course the impact of traffic and late-returners snowballed. Newport is very compact and the town itself can be easily done on foot. This was the second tender port and the complaints were rampant about the time it took to get ashore. It was not a problem for us since we were on a ship's tour that used the forward tender landing or for others with Elite and above status. Disembarkation in Bayonne. Very smooth with about five CBP agents. We had an 8:20 tag and left the ship at 8:15 and were waiting for our ride at 8:30. We learned our lesson last time when we departed from LaGuardia and wisely chose Newark using Dial7 Car Service from the pier to the airport. We had requested a 9:20 pickup, but called and they were there by 8:50. Read Less
3 Helpful Votes
Sail Date: June 2017
We were initially looking for a trip to Bermuda when we found this cruise and it seemed to be heads and tails above what we were looking for. To be in Canada (Halifax) for Canada Day 150 and Boston for the U.S. Independence Day (241) ... Read More
We were initially looking for a trip to Bermuda when we found this cruise and it seemed to be heads and tails above what we were looking for. To be in Canada (Halifax) for Canada Day 150 and Boston for the U.S. Independence Day (241) just seemed like a great experience to be had and we were not disappointed. We are Diamond members with RCL so we were automatically Elite members on Celebrity. Although there were some minor issues, the overall trip was outstanding. Our cabin was clean and comfortable. We read reviews that were less than favorable prior to the trip but we have absolutely no complaints. The bed was comfortable and the bathroom as well as the cabin were clean, thanks to our wonderful room attendant, Annie, who was a 15 on a scale of 1-10. The shower was hot and more spacious (although still small) that a comparable cabin on RCL. The water pressure was also good. The food in the Oceanview Café was good but the organization was not as good as RCL. Some areas were open and others closed but you had to walk the entire area to find out which was which. There were some stations that had long lines as well. We had breakfast in the Oceanview most mornings. The eggs were hot and good but avoid the chicken sausage. I tried it to be heathier but switched back to the pork right away after sampling it. I'm a grits fan and I was thrilled to see that they were on the menu, but the consistency can be improved as they were a bit runny each morning. The burgers and dogs at the Pool Grill were excellent but the lines often moved slowly as the crew had to put the meat on the bun as the food was ordered. The system could be improved, especially during the busy times, by just putting the burgers and the dogs in their buns and putting them out for people to take. This would speed things up greatly. The reports of passengers being hounded to buy the beverage packages were accurate. For the first several days of the trip, whenever we did order a drink or bottle of wine, we were looked at like we were second class citizens for not having the beverage package. It was simply much, much, MUCH, too expensive for our drinking habits but were easily asked over 100 times if we wanted to purchase it. Thankfully our wait staff did not push the issue although one Sommelier did. We chose the My Time schedule the Main Dining Room (MDR). We made our reservations in advance and we were seated immediately each night after approaching the hostess. Not an issue. The food for the first few days seems to be better than RCL but it became more bland a few times later in the trip. Celebrity did provide lobsters for us one night and they were decent, but a little small and they did not seem fully mature yet as it was very soft compared to a more developed beast. Most of the appetizers were very good although one night I ordered two and they were both very skimpy. Our servers, Randy and Elena were excellent. Randy made several good recommendations and had a great attitude and demeanor. Not bad for a guy from "South Philly" (Philippines). Patricia in Guest Relations was outstanding in taking care of a problem that we had that was not resolved by the first person who handled it. I can't say enough good things about her except to say Thank you very much! You were busy with a passenger and had a line waiting when I tried to thank you at the end of the trip. The Tuscan Grill was phenomenal. Best specialty restaurant we ever experienced and well worth it. Just come with an appetite. Michael, our waiter, was superb and his service impeccable. Can't wait to do it again. Sushi on 5 was also very good. Izumi on RCL is probably the better experience but I really enjoyed the food here and the service was very good as well. We did the Celebrity Excursions in each stop except Boston. They were all very good. The Coastal Photography Tour in St. John's was our favorite. In Halifax, we did the Peggy's Cove tour that included the "hop on-hop off" bus but we skipped the hop on part of the tour as we were on the bus for quite a while to and from Peggy' and traffic in the City for Canada Day was heavy, and there were only a couple of places we would have liked to have seen and they were a distance from the main part of downtown, so we skipped it and walked the waterfront boardwalk instead and really enjoyed it. The process for the excursions could have been better in a couple of ports but they were very easy in others. The lines for the tenders to return to the ship in two ports were very long. The ship's staff and crew were outstanding. Captain Kate was the most visible, outgoing, and personable Master of the Ship that we have experienced and we appreciate all that she and her crew did to give us a great vacation. We even enjoyed the F-O-G in a couple of ports and admire the conditions that the staff had to take the ship through at times. My wife also tried acupuncture for the first time on the ship. Marina was very patient in explaining the process and did an excellent job in taking care of a sciatica problem. Both of us were curious about it but this was the first time either of us had tried it and it worked well. My wife is still without pain several days after it was administered. There were some minor issues. There were more whiners on this trip than others we have taken, especially in the MDR because of seat locations. Gosh those people were obnoxious. We were really happy on the nights they were seated somewhere else. And while most of the people we met were very nice, the snob factor was present among many and fueled by the ships staff at times in the way some folks were treated. Overall. a great trip and we would recommend Celebrity in the future, but our next trip will most likely be on RCL, but we do look forward to cruising with Celebrity again. Oh, the jogging track....this is an accident waiting to happen. The track is on deck 11 and unless you use it very early in the morning, it becomes a challenge due to the number of people casually walking along without any idea that people are using it for exercise. People also put the back of their lounge chairs down and they extend out onto the track. I'm a fast walker but others actually jog around the track and are constantly taking evasive action to avoid a collision with another person or a piece of furniture. Better signage might help in keeping people informed that there are other uses for this area than just walking in la-la land. Read Less
3 Helpful Votes
Sail Date: June 2017
We took the Celebrity shuttle (prescheduled) to the ship from the airport and it couldn't have gone smoother. I highly recommend this as the way to transport to and from airport to ship. Of course, security took an adapter for the ... Read More
We took the Celebrity shuttle (prescheduled) to the ship from the airport and it couldn't have gone smoother. I highly recommend this as the way to transport to and from airport to ship. Of course, security took an adapter for the CPAP machine, saying it was an extension cord (all it does is make it easier to plug into recessed outlets, of which was the case in the stateroom) but otherwise embarkation was very smooth. We were able to go to our cabin immediately, then went to the lunch buffet. There were a few problems there: lack of plates, silverware, and drinking glasses. They knew over 2000 people would be boarding but they didn't seem ready. I had requested an extension cord and distilled water for CPAP machine prior to sailing and it was available that night. Luggage arrived in cabin late that afternoon. Muster went easliy. Sailing out of the harbor was fantastic. Captain Kate made sure we sailed right by the Statue of Liberty. Our cabin was very nice (balcony on Deck 7, midship). We had plenty of storage, especially in the bathroom. Luggage stored in the closet (and there were enough hangers for both of us). And, yes, I followed suggestions on Cruise Critic to take magnetic clips for the walls - they helped keep papers together along with the 2 hooks already installed. We had reservations for the Select Dining that evening and it went smoothly. Toilet in cabin was very hard to flush from the beginning and this lasted off and on throughout trip. We reported it 3 times and gave up. At one time we were told the entire ship was affected but we went to a restroom in one of the lobbies and it was fine. We had another problem with no hot water in the shower. We reported this (and so did our cabin steward) but we didn't have hot water until the next to last day. Oh well, this cabin just had plumbing issues. We went to all the evening shows and they were very good - especially Jesse Hamilton, Jr. Except for one show with the dance troup, all were individual performers, not production numbers. Food was very good in the Oceanview Cafe. We also had Select Dining in the Cosmopolitan and found that we had an easier time getting a table if we did not have reservations. Especially if sharing a table. My one complaint would be that I made table requests (in advance) twice and did not get them. So we never had the same waiters twice. We only booked one shore excursion through the ship because I found better deals on line prior to sailing. The one we booked with the ship was an afternoon one and I wanted to make sure we got back in time. We did try to book another excursion with the ship that was closed and we were put on a waiting list. No one contacted us about the status and I had to keep returning to the desk to check on it. And the lines were always long at the excursion desk. If you are going to book with the ship, do it before the cruise (I think the prices were lower, too). Unfortunately, the cruise line did not plan anything to help with the 4th of July activities in Boston so we stayed on board and watched the fireworks from a distance. We were told the Boston Pops program would be broadcasted (sound only) but it wasn't. They played old Boston Pops music and then music from pop stars such as Miley Cyrus. Not exactly that patriotic. The ship is an older one but the crew work on it constantly and it was very clean. We had heard Celebrity was more for senior citizens and that must be true. Walkers, canes, scooters, etc., were everywhere. And the enrichment programs were geared that direction such as several concerning joint pain. And as I've read before, the walking/running track is very limited. It is also the main walkway on Deck 11 and between 2 rows of deck chairs. Not easy to negotiate. My one big complaint is the smoking area. It is on Deck 10 just outside the doors, near the pool, and is not enclosed. The smoke was very heavy and spread the length of that side of the ship (especially since the cigar area was at the other end). I noticed the deck chairs weren't occupied much on that side and I think the smoke was the problem. I tried to sit there but couldn't. I suggest they enclose the area or move it away from the pool area. Overall we enjoyed the cruise: the ports were very nice, the tenders to 2 ports were the lifeboats from the ship and were very comfortable, the food was great. I really enjoyed the itinerary of this trip and would like to see the area again. Don't miss Tea Time from 3:30 p.m. to 4:30 p.m. - it was fun and tasty. Just don't be late - it closes promptly. We also enjoyed the ice cream bar and the multiple choices. We celebrated an anniversary on this cruise (as I informed the cruise line prior to sailing). Except for a small cake brought to us by our waiter the last night (after we mentioned it to him), there was no recognition. Other cruise lines will mark it in some way if only with a sign on the door. The Duck Boat tour in Boston made a bigger deal of it than the cruise line. Maybe too many people were celebrating anniversaries and birthdays to make note. This was our first trip with Celebrity after sailing with most of the other cruise lines. Each line has its pros and cons, and Celebrity is no different. Read Less
11 Helpful Votes
Sail Date: June 2017
Let me begin by saying this was my first cruise with Celebrity. I have been on over 56 cruises over the span of 20 years with multiple cruise lines and we had always wanted to sail on the Celebrity Summit since her maiden voyage. I am ... Read More
Let me begin by saying this was my first cruise with Celebrity. I have been on over 56 cruises over the span of 20 years with multiple cruise lines and we had always wanted to sail on the Celebrity Summit since her maiden voyage. I am writing this review the day after we completed the 10 day itinerary which included Newport RI, Portland Maine, Bar Harbor, St. John NB, Halifax NS and Boston MA. on the Celebrity Summit which sailed from 6/27 to 7/7 the trip included the Canada Day 150th celebration in Halifax and the Independence Day visit to Boston. There was only one sea day on this excellent 10 day voyage. GOOD Overall good but delays galore. The entire cruse took place in the calmest waters we have ever sailed, it was unreal how at times there was no wake being left behind by the ship. It was also the slowest cruise ever with the ship not making up or allocating any extra time in any of our wonderful ports. I will address this issue later. We were delighted to see a pod of hundreds of hump back whales early during the cruise and many passengers began whale-watching off the coast for other sightings. It was wonderful to see unspoiled nature and be up close to the whales as we sailed on by. Our mid ship cabin was a lot smaller and tighter than what we were accustomed to on Holland America, NCL, Cunard, and Princess but It had all the necessary amenities and was clean and well maintained by Antonio on a daily basis. He quickly responded to calls if we needed anything and was pleasant and efficient. We were very satisfied. We met some really outstanding fellow cruisers and crew while we toured the ship and became acquainted with our 10 day temporary home. We spent a great deal of time in the Solarium section of the ship as well as in the sauna. It was peaceful and tranquil except for family time when the kids invaded the area. Celebrity needs to rethink this misguided plan and develop an area kid and teen free along the lines of NCL Breakaway with a whole area dedicated to adults. Kids should not be allowed in whirlpools at any time. You have to wonder if there is some connection between the rise of ship borne illness and the pampered kids in what should be just adult spaces. The grill provided the best and most consistent food on the ship at all times. The inside grills as well as the outside one had decent steaks, burgers, and fries all the time. Celebrity purchased some pallets of local Maine lobsters for our dinner one night and the captain announced that everyone would be able to order one. That was a nice touch to feast on local fresh caught lobster. The waiters were all very attentive and helpful. Donavan and Fredrick were our favorites but because we were Select dinning we had the luck of the draw most nights. Nelly, was seemly visible everywhere on the ship, from the dining room to the oceanview area at all hours of the day and night. She was always cheerful and a joy to encounter at any time. We were able to view a sunrise while on the ship with limited active as well as six sunsets so we felt complete as we sailed. We enjoyed geocaching in the various ports and we were lucky to find 30 caches both in the US and Canadian ports. We love how the caches allow us to explore and discover hidden away gems and sometimes forgotten history no matter where we travel around the world. SO SO The television had limited channels to choose from and we were amazed that TBS was a Spanish feed but was broadcast in English. We also would have preferred that the other channels were more varied and informative with less hyping and sales pitches but that is what cruising has morphed into in modern times. We, as the adage goes, spent very little non sleep related time in the room anyway. It took way too long to regulate the uneven water temperature in the shower each time and we would have preferred the built in soap/shampoo dispenser over the individual tubes but it was manageable. There were adequate nooks, hooks and spaces to stash our belongings except behind the bed area which was an obvious design flaw. The most annoying thing in regards to the cabin was the lighting design flaw which did not allow the lights to have a dedicated light pattern associated with the light switch. It was all or nothing. Every other line we have used could isolate and direct the light to where YOU wanted it to shine. One switch controlling the entire array was frustrating and sometimes blinding. If you wanted a wake up call it was ok since the entire cabin was then bathed in cfl brilliance. My guess is that Celebrity Summit will soon be sold to make way for the next generation of mega ships so management will not address any updates or improvements. I found the food to be very inconsistent, especially towards the start of the cruise. We ate seven times in the MDR with four days coming at the end. The first few days of the cruise the food was barely adequate and we discovered there was a slew of new crew on board for the first time. The meat dishes were non appetizing and had way too much grizzle and waste on them as well as being too tough. Towards the end the food improved so much that we actually inquired if the head chef had changed because it became so noticeable an improvement. NOT SO GOOD We took this cruise because of the ports and were not disappointed in the least. We enjoyed all of the ports immensely, and were amazed at the changes and alterations to them since our prior stops in the past few years. What we did not enjoy was the lies being told by the Captain that there was a delay to tender to Newport because of sailboat in our path. From our limited perspective there was some traffic but certainly not enough to cause such a massive delay for our departure via tenders. Even if that was the case the Captain and Celebrity missed the boat on this. There should be no excuse for poor and inadequate advance planning. We were not able to get off the ship before 12:30 PM and since we had limited time to spend in Newport we were extremely disappointed. Look, I have had many ports canceled because of weather and medical evacuations before but the cruise line has always done something to make up for the delay or cancellation. Management probably had a say in the matter but there was no excuse not to extend our stay in Newport for a few more hours. The measly short distance to the home port in Bayonne could and should have been made up by going a little faster to regroup the time lost and make up for the delayed and botched tender operation. The waters and the ocean were extremely calm so the Captain and Celebrity management team should have done the right thing and extended our stay. Management again should be held accountable since we did leave Boston so early the previous day. Almost 20 hours to arrive in Newport was poor time management and planning. On my other cruises whenever there was a delay the Captain accelerated the speed of the ship and made up the lost time keeping the customers happy. On Holland America once, there was also a gesture, of allowing the guests to have complementary wine at dinner as a token of acknowledgement for their mistake which was appreciated by all. The Captain sticking to the planned departure and leaving on time was inexcusable under the circumstances. This unforced error will be the last and most memorable memory of many guests on this voyage this being our last day on her ship. People need to stop drinking the kool aid in matters regarding Captain Kate. So sad. The customs fiasco, also rests squarely on the Captain and managements shoulder, were we had to submit to a face to face evaluations at pre selected times. This travesty again was a waste of limited port time. I appreciate homeland security looking out for our safety but having a face to face pre selected time of 11:45 AM left us with limited time to spend in our port. Here, once again Celebrity management and the Captain could and should have extended our stay by a few hours to make up for the delayed exiting the ship. Given the speed we traveled and the calmness of the seas it was certainly feasible. Keeping the customer satisfied could have occurred with just a little contingency planning. Both Captain Kate and management dropped the ball once again committing yet another fumble. I plan on contacting Celebrity corporate offices on Monday to further address these blunders. The so called library on board the ship was pitiful, it was just a room with a library sign on the wall. I doubt I saw 100 books on all of the shelves. There were more Spanish language books then English language books and a literal handful of board games. What is going on here? I don’t want to dwell on this subject long but what is going on with the late night buffet, I know there has not been a creature for quite some time but the modern rendition is a shocking testimony to how far cruising as sunk as the popularity has risen to satisfy the current cruise population. The night officers, as well as staff from the gift and casino areas depend on this time to eat but we sadly watched them approach the buffet area and depart with half full plates of nothing. I can say with certainty the other lines still provide food of substance during the night time buffet. I might have actually lost weight on this cruise when you factor in how many miles we traveled both on the ship as well as trekking all over our port of call. There was a helicopter evacuation as we were sailing for Bar Harbor and the Coast Guard met our ship off the coast and performed an aerial medical evacuation. We were told to vacate the outside decks by the Captain so we went to Revelations on Deck 11 in the front of the ship and looked down towards the Deck 5 which had the helicopter landing pad and observed with pride as an elite Coast Guard unit completed their mission with military precision. A coast guard member repelled to the deck as the helicopter hovered in place while at least six Summit crew members then positioned and secured the patient to a gurney. They were then hoisted up to the helicopter and taken aboard. Then the remaining member was taken up and the helicopter flew off to a well reserved round of cheers. We were also informed by our on board friend that on Monday, there were several ambulances that met the ship in Portland. He saw individuals on gurneys and four different people were taken off Summit in Portland. According to news reports the emergencies included two heart-related emergencies, one case of pneumonia and a broken leg. We totally missed the event and the mass casualty declaration which occurred in the morning around 9:30 a.m. which summoned multiple rescue crews because multiple people needed to be transported to a hospital. Never a dull moment. Read Less
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