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1 Helpful Vote
Sail Date: September 2014
Sailed on the September 21st Canada/New England 14 day cruise. With the exception of the second day in Quebec City, we had nice weather and the leaves were starting to change colour. Food is always very subjective. I always found ... Read More
Sailed on the September 21st Canada/New England 14 day cruise. With the exception of the second day in Quebec City, we had nice weather and the leaves were starting to change colour. Food is always very subjective. I always found something on the daily menu to eat - trying pasta, vegetarian, beef, lamb, chicken, veal etc. I think that portions were smaller; however, it meant not feeling 'stuffed' when having an appetizer, soup or salad and the main entrée. Some of the descriptions of vegetables did not indicate that they were mainly pureed. I had no complaint with the food. We had early dining. Also had breakfast (once) and lunch) (once) in the main dining room and room service (twice). The buffet had lots of choices, and personally I liked that some portions were in small bowls. At breakfast - they had assorted fruit in a bowl; however, next to this they had watermelon, various melons that you could serve yourself. The pizza line-up was sometimes long as was the sandwich area. Did not eat at the grill by the pool. Again - lots of choice in the buffet. Tables in the buffet (when I was there) were always kept clean and no dirty dishes were left on the tables. Also - had staff asking if I wanted an additional beverage or sometimes I went and got my own bottled water, which was my choice to do - not because of lack of service. Bistro on Five continues to be a favourite of mine - especially the Italian crepe (even good at breakfast). Serving staff were excellent. Café Baccio also a favourite - enjoyed the delicious pastries and the various teas (I am not a coffee drinker) I had the premium non-alcoholic package and never a problem being served - there was always someone asking me if I wanted something, including in the theatre. Staff were always friendly and eager to please. Room steward and assistant room steward were excellent in keeping the cabin clean, keeping the ice bucket filled, etc. Also, when I had a slight mishap -- they brought an extra ice bucket to use for cold compresses, etc. Waiters/waitresses were also very good, not only in the main dining room but in other venues as well. The one complaint I would have is "Shame on you Celebrity" As so many passengers wanted early dining and the select dining was full, they decided to add an additional 240 diners to the maximum capacity of 600. The first few nights everyone served, including the maitre'd. As they added tables, waiters had a hard time getting between the tables with their trays. Celebrity -- as the average age on the ship (I heard) was 77 years - what would have happened if there had been an emergency?? The captain Leonardo Palalokrassas (voice from above) was seen regularly chatting to guests and he kept us informed. We had a problem when the ship left Halifax and he kept us fully informed. A result of this was that we did not visit Sydney, Nova Scotia. Celebrity offered $300 compensation to each stateroom as well as port fees. As we had a ship excursion, this was also refunded. I thought that was very fair and I had not expected it. The shows - some I liked over others - but that is personal preference. I really enjoyed the guitarist, Nestor Santuro, when he played in the various venues and the Andrea Lisa Quartet. Personally, I did not attend any of the dance sessions, Sin City etc. but some of our table mates did and they had a great time. Personally, I did not find Emile Baladi, podium speaker, to be very good and also very hard to understand. Have had better speakers on other Celebrity ships. Concierge hostess, Nadia, and guest services staff were always helpful. Excursion staff did not always have the correct information when asking about excursions. We did mainly ship excursions and booked them prior to sailing however, inquired about descriptions of several of the tours and was given wrong information. Balcony was fine and showed no rust. I did not specifically go around looking for areas to find some problems with. Public areas were clean. It is a vacation and I am there to enjoy myself. All in all - had a very good cruise - met lots of nice fellow passengers, enjoyed the various activities that I attended. Will I sail with Celebrity again -- yes - have two cruises booked.   Read Less
Sail Date: September 2014
My wife and I sailed on the September Celebrity Summit to New England and Canada. The reviews I have read on CC have been very helpful, so I thought I would pass it forward so to speak. People who sail alot have to realize when they book ... Read More
My wife and I sailed on the September Celebrity Summit to New England and Canada. The reviews I have read on CC have been very helpful, so I thought I would pass it forward so to speak. People who sail alot have to realize when they book the Summit, that it is almost the oldest ship in the fleet. We have sailed on Celebrity close to twenty times, and we have come to know what is expected. First off, we felt the staff was remarkable, from Captain Leo, who in our opinion was the most visible captain we have encountered, to Staff Captain Alex, to the Concierge Staff: Ashley (Captains Club Host), Erica, and Nadia (Concierges) our wait staff, Daniel and Yovana, Somolier Eren, and Room Attendents Sara and Mickey, were all fantastic. The bartenders at the martini bar, AA and Richard were the best we have encountered, and Billy who serves coffee in the Oceanview Cafe, had the best disposition, and brightened everyone's day. The food was very good and at times excellent. The service in the MDR was just a little slower than usual, but we enjoyed the liesurely meal, and attribute the length of the meals to the fact that our wait staff had responsibility for several "select dining" tables who arrive at different times. We read where someone in their late 50's and early 60's felt like the youngest people on the ship. We are in our mid 60's, and would have to agree that the age of the passengers was on the older side, but we found several people whose company we really enjoyed and look forward to sailing with them again. On the complaint side, I would agree that the bussing service in the Ocianview Cafe was not up to the standard we expect from Celebrity. It was obvious that this was a weakness and noticeably less effective than we have experienced in the past. It might help if Celebrity cut off the early dining requests once they are full. Overbooking puts a tremendous amount of pressure on the staff, and seems to be the most common complaint. If you want the wow factor, only sail "solstice class" if you want a ship with character and a great staff...sail the Summit! Read Less
Sail Date: September 2014
Academy Bus service from New England delivered us right to the ship! Sailed out of Bayonne on a beautiful afternoon in September 2014 and had weather "made to order" for this end of summer itinerary! Embarkation was smooth/quick ... Read More
Academy Bus service from New England delivered us right to the ship! Sailed out of Bayonne on a beautiful afternoon in September 2014 and had weather "made to order" for this end of summer itinerary! Embarkation was smooth/quick and DH and I found our oceanview cabin ready and waiting, even with he extra mattress topper we requested -- on to deck 10 with our MardiGras beads to find other friends at the "sailaway" good drinks and a terrific young musical duo - so spectacular to go past the NYC skyline and under the Varrizano Narrows bridge. Every day was beautiful and ports were just what we had expected/planned for, except for Cornerbrook - looked pretty depressed to us. ooks like they have substituted Boston for 2015. It would be hard to pick a fave - the rest offering unique and totally pleasurable days. The "Ollie's Trolley" tour into Acadia National Park was spectacular and not to be missed, and the Quebec excursion out to St. Anne de Beaupre was beautiful and inspiring with the afternoon sun shining on the newly cleaned basilica/copper roof. Found the MDR very busy at 6:00 but enjoyed it nonetheless, and marveled at how our waiter could greet us by name nightly - a skill they have mastered and a nice touch. Ate at Qsine once - a really fun experience with a very helpful waiter - a "must-do". Enjoyed a spa treatment on a port day -- a good value. Enjoyed the adults only T-pool daily. Took in almost every show which we always enjoy, followed by a nightcap at the Martini Bar -- not only did the waiter remember us, he started to prep our drinks as soon as he saw us coming! However, some things change......this was our seventh trip with Celebrity in the past seven years -- yes, we are Loyal -- but we were somewhat disappointed with a change in the "flavor" -- gone is the option for quiet classical music now and then. It has been replaced by loud piped in noise I cannot even call music! Did inquire with Ken who basically "blew me off" - "Modern Luxury" seems to really mean exclusively pop with little regard for the "classy" flavor of the past. While the staff, especially "guest relations", was always ready to meet our every need we did miss something of the previous style. That said, we loved the itinerary and service so much that we have booked again for 9/15 sailing!! Hoping for the weather we had last year -- we will enjoy the fine parts and "deal" with the rest of it..... Read Less
Sail Date: October 2013
Boarding in Bayone was difficult as the previous cruise had a bad Noro outbreak and they had to totally clean the ship before they could allow guests to their staterooms. We were finally allowed in our rooms around 6:00 and had the muster ... Read More
Boarding in Bayone was difficult as the previous cruise had a bad Noro outbreak and they had to totally clean the ship before they could allow guests to their staterooms. We were finally allowed in our rooms around 6:00 and had the muster drill before dinner. The buffet was wrapped in plastic for the first 7 days of the cruise which made serving lunch difficult as it was no longer self service. You were not able to get coffee, water, etc yourself, but had to wait in line to have a staff member serve you. There were no salt and pepper shakers on the tables until the last two days of the cruise, you had to request packets. The library was closed until the last two days of the cruise also. All that being said, we were very happy that they took the precautions that they did as it kept the ship Noro free and allowed everyone to have a happy healthy cruise, We were in the penthouse, which in itself is fantastic, and ate with our friends who were in Aqua Class in Blu for dinner every evening. Luigi, the Matre De was exceptional and our waiter and Asst waiter, Reynaldo and Gana were just fantastic. We loved them and received fantastic service and exceptionally good food. Our butler, Jose and room attendants Michael and Ade were also wonderful and saw to all of our needs. The shows were good, especially two comedians who were from Quebec and did a very original show. The audience loved it, we laughed so hard we actually saw it twice. The weather for the cruise was very good considering the time of year. Portland was foggy and rainy, but after that stop the weather cleared and was beautiful. Bar Harbor is a quaint town and very walkable from the tender stop. Halifax and Charlottown were also very walkable ports. Sydney and Gaspe left a lot to be desired, and i would advise anyone stopping in Gaspe to prearrange a tour. Gaspe is very small, not a lot to see, but the tours, we were told were very good. we did not prearrange any, and none were available when we reached the town. Quebec, as we knew was the highlight of the trip. Unfortunately we were not at the pier close to town, but were provided with a free shuttle. The colors of the trees in Quebec were at their peak, and for someone from the desert, were absolutely beautiful. The staff had to work very hard due to the issues with the previous cruise, but they were always smiling, greeting us by name and went out of their way to do anything to keep the guests happy. The Staff Officers were always visible and the crew are what makes each cruise feel like coming home. We would highly recommend this cruise to anyone looking for a New England/Canada fall color cruise. Read Less
Sail Date: October 2013
Overall a wonderful cruise Embarkation was a awful. Due to sanitizing of the ship; boarding was delayed till 4 or 5 pm and cabins were not ready till after 6pm. Our 6pm diner reservations were delayed till 8:30 pm. We felt that day 1 was ... Read More
Overall a wonderful cruise Embarkation was a awful. Due to sanitizing of the ship; boarding was delayed till 4 or 5 pm and cabins were not ready till after 6pm. Our 6pm diner reservations were delayed till 8:30 pm. We felt that day 1 was literally taken away from us. After that things were up hill all the way. The staff was just wonderful throughout the entire cruise; always a friendly smile and greeting; service was perfect. We did aqua class for the 1st time and would highly recommend it to anyone willing to spend the extra bucks. Eating in Blu was a fantastic experience. The food was delicious and the atmosphere was very quiet and relaxing. We received two bottles of water in our cabin each morning as well as a cravat of tea. The fruit in the room was 3 apples on a plate and we never did see the "pillow menu"however the pillows they did provide were extremely comfortable. The shower and fog free mirror were a big plus as well as the plush towels and robes. We enjoyed all the ports except Gaspe, which we felt was a total waste of time. We were a little disappointed where we were docked in Quebec as we had to be shuttled to the main district. Two Holland America ships were docked there. The shuttle did run smoothly and we really did enjoy Quebec. The entertainment was good except for one night, we were seated in the back near the door and were able to exit easily and without disruption. Overall, this was a great cruise and we would not hesitate to do it again. Read Less
Sail Date: October 2013
After the stories in the press we were a little nervous about taking this cruise,we needn't have been ,more later. The big problem was embarkation with the times being pushed forward and forward as the crew tried to complete a deep ... Read More
After the stories in the press we were a little nervous about taking this cruise,we needn't have been ,more later. The big problem was embarkation with the times being pushed forward and forward as the crew tried to complete a deep clean of the ship,of course not everybody got the message to delay their arrival at the terminal so when we turned up at our allotted time the place was buzzing.Credit to Celebrity they provided hot & cold food vouchers only they had run out by the time we arrived so we finally embarked around 5pm instead of 11am.We were fortunate as we had booked a transfer with Cape Liberty Shuttle.com who adjusted their timings to suit the delays,a good company.. We made our way to the Aqua Spa café on deck 10 for the sailaway as this forum in order to get a nice view of Manhattan & the Statue of Liberty only it was very hazy so not a great view. Eventually we got to our cabin No 9015 on Sky deck,first impressions were that it seemed on the small side but also well laid out with plenty of storage for our needs,the closet had 20 hangers and along with the few we brought with us we had plenty.The balcony was one of only about 6 on deck 9 without a massive 7foot overhang so check before you book if you want to maximise your sunbathing.This cabin is well forward but apart from a bit of heavy footwork from the spa above was very quiet and very convenient for the elevator and only a short distance from the pool.Aqua Spa Café & the pool bar. Regretably I have to say the room was not as clean as we expected and we had to call the room steward to clean up certain areas, after that all was well.Another thing was having to wait 4 days for a room service menu and 3 days for a laundry bag despite repeated requests and when room service eventually delivered there was always something missing from the tray,disappointing.Unfortunately after the norovirus no amenity books were in the cabins so you had no idea of the various facilities or the prices of drinks etc. We opted for select dining and we made our reservations online well before the cruise,the only thing we couldn't understand was that there were two lines for dinner,with & without reservations but the without crowd were always seated before us,a mystery.All of they dining room staff were absolutely great,friendly and efficient especially on the first night when virtually everbody turned up at once wanting to be fed,they did a great job.Of course every corner you turned had a Purelle dispenser or a crew member with sanitizer,and it worked no problems on this cruise. Most days we had breakfast in th Aqua Spa,lunch in the Oceanview Café and dinner in the Cosmopolitan restaurant all fulfilled their function very well,never to difficult to find a seat with more room than expected to the aft end of the ship where there were some extra speciality serveries. On one occasion we had dinner in the sublime Normandie Restaurant for a special birthday and it was worth every penny of the cover charge with relaxed professional service and very good food. As for entertainment the production shows were very professional with lavish sets & costumes along with really good performers.Other nights featured individual artists and although not all of them were to our taste we could appreciate their talents,overall we thought the shows were pretty good. Also on board were resident musicians performing at various venues during the evening most of whom were quite listenable,except that is for the party band Flava who were brilliant at getting the party mood going. We did enjoy having coffee in the Café al Bacio on 5 but getting a seat wasn't always easy as many selfish people were occupying the tables playing cards or sitting doing knitting etc for long periods,there are plenty of other areas for that other than the café. The ships tours we took were well organised but on one or two Celebrity were only acting as ticket agents for shore based companies so you took your chances getting a decent seat.get there early!! Favourite port...Quebec followed by Prince Edward Island then Portland for the lobster at the Portland Lobster Company which is fronted by a small'shack' with seating out the back posh it ain't but the food is excellent. This was our first cruise with Celebrity after being with several other lines and overall didn't feel it quite lived up to its reputation,many of the open areas had peeling or peeled varnish which clearly hadn't been attended to for some time and there was a distinct shortage of drinks waiters around,maybe a plan to stop you getting more than your share out of the drinks packages,cynical me.However we felt the drinks packages to be worthwhile and would use them again. The actual disembarkation process was straight forward but we,along with many others were left a bewildered at the lack of either tickerts or vouchers for the airport transfer but it seemed you just joined the bus line and without any checking got on the right bus as advised by the ground handling staff and off you go. This was a pretty good itinerary but the 2 sea days on the return leg would have been better to have called at,say,Bar Harbour,on the way back rather than on the way out. Would we do Celebrity again ? probably because the food and crew were so good. Read Less
Sail Date: October 2013
This was our second cruise on the Summit.. We previously cruised on this ship in Aug. 2010. We were anxious to see the changes done during the renovation and were not disappointed. Embarkation: Our embarkation was delayed due to code red ... Read More
This was our second cruise on the Summit.. We previously cruised on this ship in Aug. 2010. We were anxious to see the changes done during the renovation and were not disappointed. Embarkation: Our embarkation was delayed due to code red procedures that were in place for a norovirus outbreak on the previous cruise. We were able to check in at 5 PM but it went very smoothly and we were on board by 5:30 and having a beer at the Sunset Bar. Since we live in NJ it is very easy to get to the Bayonne port and our daughter dropped us off and picked us up. The crew was excellent at cleaning and preventing another outbreak. Ship: This is an older ship but we love the size. We prefer this size ship compared to the mega size ships. We sailed in Aqua class and we would definitley do so again. Blu was excellent and was beyond our expectations. We were able to request seating in the same station each morning and evening because we loved the service provided by Rambo and Oksana. We ate breakfast and dinner every day in Blu. The food was fantastic and the atmosphere is so much better than the MDR. Entertainment: We very much enjoyed the Production singers, expecially Glenn and Hannah. The shows themselves were a bit corny but the talent and enthusiasim of the singers and dancers made up for it. Mark Preston, a former member of The Lettermen, was one of the guest entertainers and he was superb. Tom Wopat was the Studio 54 entertainer and although he was suffering from some throat issues we enjoyed his performance and the Q&A done afterwards by the Cruise Director Alexander Yepremian. Alexander was a great CD and also a great singer. Ports: We enjoyed all the ports although Gaspe is quite small but had very pretty scenery. I liked Quebec the best and my husband liked Halifax. The weather was not the the best but this did not impact our enjoyment of our vacation. Food: Again Blu was fantastic. A hidden gem in our opinion was Bistro on Five. For a $5.00 cover charge you can literally eat all you want. We did not go to the buffet at all since we either ate lunch in port or at Bistro on Five. I would recomment trying the Tuscan crepe for lunch and the Italian crepe for dessert DELICIOUS! Cabin: Due to the norovirus outbreak on the previous saling some of the Aqua Class amenities were originally missing. Our room steward Diana was great and provided all items as soon as they were available. The shower is so much better with doors instead of a shower curtain. All you have to do to prevent a flood on the floor is to pull the doors slightly inwards while showering, not a big deal at all. The room size was fine for 2 people and there is lots of storage space. Disembarkation: Unfortunately disembarkation was not handled particularly well. Aqua class and Conceirge class were told to meet in the Normandie restaurant to wait for disembarkation. There were not enough seats for everyone and it was a bit chaotic. I would recommend that Celebrity rethink how and where they do disembarkation for Aqua Class. In conclusion we had a great time and would whole heartedly recommend the Summit. Great crew Great ship Great Time! Read Less
Sail Date: October 2013
We left New Jersey late with delayed embarkation due to a thorough cleaning of the ship as the noro virus was on the previous cruise. The buffet was encased in Saran Wrap for days, salt and pepper shakers removed from tables, and the ... Read More
We left New Jersey late with delayed embarkation due to a thorough cleaning of the ship as the noro virus was on the previous cruise. The buffet was encased in Saran Wrap for days, salt and pepper shakers removed from tables, and the library closed until the last sea day. We were squirted with antiseptic gel at every doorway and the ship was antiseptic in every crevice. They cleansed it beautifully and very few got sick (to my knowledge.) Kudos to the captain and crew! This was a spectacular trip for us. The food was heavenly. We loved every meal. The wait staff bent over into pretzels to make everyone happy. The Cruise Director was fabulous, going out of his way to meet nearly everyone. The shows were great, including terrific entertainers brought on board, and such talented production show performers. There were afternoon shows as well as evening shows on sea days. There was always something to see. We usually do not need Guest Relations to solve problems but we had an issue with noise and shaking/rattling in our room at night and I could not sleep at all ( cabin 3132) and they moved us to a quiet spot. Bravo! The ports were great. Portland was fogged in, but we saw lighthouses and strolled Kennebunkport with lobstah lunch (on our own during free time.) Bar Harbor was going to be sightseeing in Acadia but the government shutdown ruined those plans. We strolled the town on our own and had lobstah rolls dockside. Yum. This time of year they are great. Close -out buys on clothing everywhere and we got sweatshirts very cheaply. They came in handy. Quebec was the ultimate highlight. We walked all over the first day, and did a ship excursion to the Falls and countryside the next. There was only 30 minutes given to us to race to see the water. Very frustrating. Spent more time on the bus than off. Next time we will take a cab there. Halifax is a great city with lots to see. We ate in Qsine one night. Thought it was way overpriced, and the food not worth that much money. We wont do it again. The service and presentation was exceptional, but the food and service in the main dining room was fabulous. We loved everything about this ship and voyage and booked it again for next year!   Read Less
2 Helpful Votes
Sail Date: October 2013
About Us: We are in our mid-60's, both retired. This was our 5th cruise, 3rd time on Celebrity. We live in northeast Ohio. On this cruise, we traveled with our daughter (DD) and her boyfriend (BF), (collectively referred to as ... Read More
About Us: We are in our mid-60's, both retired. This was our 5th cruise, 3rd time on Celebrity. We live in northeast Ohio. On this cruise, we traveled with our daughter (DD) and her boyfriend (BF), (collectively referred to as J&J), who live near Washington, D.C., and, as it turned out, were both on furlough from the National Institiutes of Health for much of this cruise. We booked back in January through their TA using the matching gift card credit, plus Celebrity threw in $300 OBC per cabin. We usually pick cruises based on the itinerary and Canada/New England was a long-time dream of mine. DH prefers round trips cruises, but we found this one was a bit too long. Pre-cruise: On Thursday we drove to MD to spend the night with J&J. On Friday we loaded everything into and on top of our SUV and drove to Elizabeth, NJ. We spent the night at the Courtyard by Marriott We chose to pay the extra $10 for breakfast, and got $30 worth of breakfast for that price. This sort of made up for part of the $35+ in taxes added to the base rate of the room. We arranged to meet some Cruise Critic friends who were staying in nearby hotels for dinner at Ruby Tuesday's, right across the parking lot. It was fun meeting all of them. Embarkation: Because of norovirus on the previous 2 cruises, our boarding was delayed, then delayed again, until 5 pm. I must say Celebrity did a great job of notifying us of the changes, with multiple emails and phone calls. So we decided to go across the street to the Jersey Garden Mall to see a movie. When we arrived at the port around 5, they had already started letting people board (we heard at 3:30) so BF dropped us and our luggage off, parked the car, and we made it through embarkation very quickly. The rooms were not yet ready, and there was nowhere to sit. We did finally manage to grab a couple chairs at last. Once the rooms were opened, luggage arrived soon, our steward Sandrick and his assistant George introduced themselves, and we had everything unpacked and stowed by muster drill. I have allergies and can't have feather pillows. I told George that I realized how hard they had worked already that day, but could he please replace all the feather pillows in the cabiin? When we got back from dinner, he had done so. This is just one example of the excellent service they provided all during the cruise. Cabin: Since we were going to a cooler climate, we opted to forgo the balcony and save some money on an oceanview cabin. Ours was located 4 doors down from the Atrium. It was supposed to sleep 3 with a pull-out sofa, but I don't know how you could use the desk or see out the window if the sofa were pulled out. Still, for 2 people, it was certainly adequate. Ammenities kept appearing over the course of the cruise. Tote bags arrived before the first port day, a laundry bag appeared when I asked for one, robes showed up halfway through the cruise. The ice bucket never appeared, although the ice tongs sat on the tray on the desk the entire time. As I said before, Sandrick and George provided excellent service. Dining: We chose Select Dining in the Cosmopolitan Restaurant. After a few nights of showing up and waiting, we settled on eating at 7:30. If we wanted to see the show, we would go to the 7 pm show and eat afterwards. We rarely sat in the same area more than 2 nights in a row, so we got to know many of the waiters. It amazed me how many would remember us and greet us personally in the buttet or dining room at breakfast or lunch, especially since DH & I ate those meals at different times from J&J. There were a few glitches in service the first two nights, but on the third night Assistant Maitre d' Shah and his assistant Ana both went around asking people about their experience. We voiced our concerns. Service certainly picked up after that. Headwaiters were excellent, and when the assistant waiters were less than stellar, their superiors picked up the slack and provided valuable training for the assistants. We all agreed that dinners in the main dining room were uniformly excellent. I'm not big on exotic fare but there was always something appealing to suit my tastes. DD has dietary restrictions due to allergies. She was able to pre-order every night for the following dinner. Sometimes, when she could eat none of the desserts offered, the chef would prepare something special for her. Sometimes they even brought her two desserts. I think my only complaint about the dinners was that often the portions were too big. I hate to waste food, but I simply couldn't finish the entire entree and still have room for one of the scrumptious desserts. We ate breakfast in the dining room when our schedule allowed. This was sort of hit-and-miss. Quality was inconsistant, so one day, you'd get really great scrambled eggs, and the next day, they'd be really greasy. Once I ordered Eggs Benedict and the eggs were more hard-boiled than poached. We also ate lunch in the dining room a few times, and had good meals. I'd like to see them offer more main dish salads though. Buffet: There was the typical selection of salads, sandwiches, soups, hot entrees, and pizza. For the first week, the buffet was wrapped in plastic wrap and everything, even the beverages, was served by the waiters. People were happy that the restrictions were removed, but I didn't notice anything running more smoothly except the beverage stations. The pizza crust was often burnt around the edges. The selection got monotonous since it was such a long cruise. We also ate lunch at the Mast Grill, great hamburgers; Bisto on Five, excellent crepes; and in the AquaSpa cafe, same healthy selections as in the Oceanview Buffet. The buffet presents a good breakfast menu. I like hot oatmeal on cold mornings, and they had the best oatmeal on the ship. It looks like glop, but if you have them add hot milk, and you doctor it with your choice of brown sugar, raisins, and nuts, it's quite tasty. The oatmeal in both the AquaSpa cafe and the main dining room was like soup. Public areas: Pleasant, very clean, very crowded, probably because it was too cold for people to spend any time outside. Staff: Outstanding. These are people who love their work and enjoy interacting with the public. The senior officers were very visible and approachable. Some of the people working in the shops were a bit snooty, but one evening we got into a conversation with the director of the boutique area, and he had us in stitches for almost half an hour with his anecdotes. Even those who do not normally interact with the public, such as the maintenance people, were always polite and smiling when you passed them in the halls. Spa & Fitness: DH and I both used the gym on sea days. He did the weight machines, and I used one of the recumbant cross-trainers. He reported that some of the machines were in need of repair. I never used the spa itself, but had a manicure, pedicure, and re-polish for my nails in the Salon and found the technician very friendly and professional. The Fire and Ice pedicure was heavenly. Entertainment: We saw very few of the evening shows, but the ones we saw were almost all very good. Best was La Compagnie De Danse Migrations, a group from Quebec who performed a variety of local folk dances. We also enjoyed Mark Preston, formerly of the Lettermen, and comedian Louis Johnson. Tom Wopat was the 54 Below performer on this trip. Unfortunately he had a cold and did not sing well or make a good impression with his stage presence. If he felt that bad, maybe they should have just cancelled the show. As far as the ship's entertainers, we didn't much care for the dance quartet Smooth Sounds, or singer-guitartist Jefferson Ang. We enjoyed party band Flava, although they could get too loud sometimes. We also enjoyed pianist-vocalist Jim Long, guitarist-vocalist Brandi Page, and the a capella group, 4 Sail. Ports: Except for Bar Harbor, we booked all our excursions through Celebrity. We are willing to pay extra for a worry-free excursion. We generally pick some sort of overview in the morning, and allow time in the afternoon to explore on our own. 1. Portland: Lighthouses of Maine, a bus trip to see three lighthouses. Since it was very foggy, we didn't see as much as we hoped, but two of the lighthouses were in operation, and we could see the light going around and hear the foghorn. The third is strictly historical. It was raining by the time we finished lunch, so we opted to remain on the ship in the afternoon. 2. Bar Harbor: Unfortunately, Acadia National Park was closed thanks to the givernment shut-down, so many ship excursions were cancelled. I was thankful we had booked independently with Oli's Trolley. They were able to adapt their tour so we could ride around the park with a few photo stops. I'm sure it's better when the park is open, but they did their best and the guide was very informative. Since this was a tender port, we had lunch in town at Stewman's Lobster Pound--YUM! 3. Halifax, Nova Scotia: We did the Essential Halifax tour, a hop-on, hop-off bus ride with admission to the Citadel and the Maritime Museum of the Atlantic included. It's essentially three different bus loops and took us all day. 4. Sydney, Nova Scotia: Our tour was The Heart of the Island, which took us to Bras d'Or Lake and the Iona Highland Village, a reporduction of the way the early settlers would have lived, going from their home in Scotland to the 1920's in Canada. There are costumed interpreters and it was very interesting. My only complaint was it was too short. 5. Charlottetown, Prince Edward Island: Here we took two separate tours. I'm an Anneophile, so I took the Anne of Green Gables and Island Drive excursion. DH, never having been a tween-age girl, chose to visit the Confederation Bridge along with J&J. Both of us enjoyed ourselves. It's an easy walk from the pier to downtown Charlottetown, so we walked to town after lunch to shop and explore. 6. Quebec City, Quebec, Canada: This was an overnight stop. Because there were several other ships in town, we were docked west of town, just below the Plains of Abraham. Celebrity provided free shuttles to and from the downtown area. The first morning, we took the ship's Old and New Quebec tour, a bus ride with photo stops that provided an overview of the area and enough of a look at the Citadel and Battlefields Park that we felt no need to revisit them later. In the afternoon, we took the shuttle into town, caught the Funnicular to the Upper Town, and visited several spots for a closer look. The second morning, it was cool and misty, but we took the shuttle so we could explore the Lower Town. This was Canadian Thanksgiving Day, but the shops were open, and we saw some areas we had missed previously. In the afternoon, we, along with J&J, took the tour to Montmoremcy Falls and Ste. Anne de Beaupre shrine. Both were awe-inspiring. 7. Gaspe, Quebec Province, Canada: Since we both enjoy old churches, we took the Spiritual and Sanctuary tour. We visited a small Anglican church, a large, modern Catholic cathedral, and a small Cahtolic shrine. We had time to walk into town before lunch. It took us about an hour to walk across the bridge from the tender port, walk up and down Main Street, and get back to the tender port. It's a quaint little village, but most of the excursions were all day ones to Perce Rock and Forillon National Park. Debarkation: This is one area where the crowds were noticable. Everyone had to be out of their cabins by 8 am, and there really wasn't anywhere to go. It was sort of reminiscent of embarkation day, everyone wandering around with their luggage, trying to find a place to sit. We were to meet in the Rendez Vous Lounge. Once the shore excursion was called, we found seats and waited. Disembarkation actually went very smoothly, and we were through customs and on the road by 11. Summary: My dream itinerary lived up to my expectations. Leaf colors were good, not great. On the lower portion of the trip, everyone kept telling us the leaves would peak the following week, and by the time we'd reach Quebec and Gaspe, they were starting to fall. It makes me wonder if this cruise shouldn't be done in reverse order--start with the northern leg and move gradually south on the way back. But when your biggest complaint is the weather in two ports, and the US politicians trying to make a point instead of work together to run a country, it's a great cruise!   Read Less
Sail Date: September 2013
We just returned from sailing the Celebrity SUMMIT doing a 15 day itinerary and we found it to be 'the cruise of a lifetime', as Capt. Theodoros Zakkas proclaimed it would be when we first arrived onboard!! Celebrity Cruises can ... Read More
We just returned from sailing the Celebrity SUMMIT doing a 15 day itinerary and we found it to be 'the cruise of a lifetime', as Capt. Theodoros Zakkas proclaimed it would be when we first arrived onboard!! Celebrity Cruises can be very proud of how it operates a totally excellent experience for it's passengers. We made it a point to speak with numerous other guests onboard, and the total consensus was that they too felt like they were treated in the highest regard. Even the staff repeatedly mentioned how fortunate they were to be working for such a wonderful employer. Now that says a lot...happy staff; happy passengers!! Some of the staff that we met that always made us feel totally at ease and gracious were, Predrag Pajovic, Fabio Scaglione, Executive Chef Rene Rojas, concierge Chester, waiters Jerome, Jewis, Jorge, Ana, Maitr'de Alex, Joe, and Grabriella at the restaurant entrance desk, our cabin attendants Ambert & Yjanothan, plus so many more others. All of the staff never failed to hail a pleasant greeting no matter how busy they may have been. Our cabin was very well attended to and so was true for the graciousness and adeptness of our wonderful waiters. Truly one of the best things about this cruise was the highest quality food, meals presented daily!! TO US, IT WAS LIKE DINING AT A 5-STAR RESTAURANT, EVERY SINGLE DAY!!!! Breakfast, Lunch, & Dinner!!! The selections and flavors were absolutely delicious; 'real perfection'; and We don't think anything needed to be improved nor tweaked...really!! The entertainment nightly was a real joy and delight!! The SUMMIT Singers and Dancers were so very talented and fantastic! They made you feel like you were at a live Broadway musical itself!! The choice of guest entertainers was excellent...especially Mark Preston...a real WOW!! Not so great was the guest speaker Jim Kennedy, who wasted way too much time gloating, self centered, and totally full of himself, instead of covering what he was brought onboard to do. I was not alone in my thoughts on this as I have found out from others later. I think he was onboard just to enjoy a free cruise with his wife. The one sore spot where some adjustment and improvement needs to be made about such future sailings is the Excursion Staff. It failed in so many ways, and here again, many guests voiced big time disappointment and said they would rate it as a total waste of time and money. We went to hear Marco at one of his sessions and he was not adequate to be doing nor giving any advise. He may dress very well, but he doesn't really know anything about the different ports of call...he only reads and uses adlibs. And he can't really speak English very well. In summation, Celebrity Cruises really made us proud and delighted that we choose them for our travel experience...and to be Captain Club members!! Again, this is a FIVE-STAR CRUISE AND RESTAURANT!! .Thank you, Celebrity Cruises for a job well done and for 'the cruise of a lifetime'!! Read Less
Sail Date: September 2013
My husband and I have cruised before but first time with Celebrity. Would definitely recommend Celebrity and Canada and New England. All excellent apart from two aspects of the cruise which let the cruise line down. Firstly the positives. ... Read More
My husband and I have cruised before but first time with Celebrity. Would definitely recommend Celebrity and Canada and New England. All excellent apart from two aspects of the cruise which let the cruise line down. Firstly the positives. Excellent staff, organisation and ports. Tendering was very efficient, always informed staff at ports to assist you. Entertainment was excellent, a Cirque du Soleil act called Bande Artistique were absolutely hilarious, so professional. If you have the opportunity to see them they are a must. Also a comedienne Buzz Sutherland was brilliant. A major strength of Celebrity is their staff, simply wonderful. Weather was kind to us but the one day of heavy rain, staff did everything to help. Now for the two negatives. Firstly embarkation for us was infuriating. As first time cruisers with Celebrity we were kept waiting three hours to board whilst elite members just walked straight on. Despite being from the UK and having travelled a long distance we were kept almost to the end. We totally agree that Celebrity would want to reward their frequent customers but not to the detriment of new customers. Not a good first impression. Secondly as our return flight to the UK was in the evening, the only tour available to us was New York Harbour and 9/11 Memorial Tour. What a rip off! 99 dollars each for essentially was a quick glance at the Statue of Liberty and a few other mentions. The guide informed us that we would all have to be quick as one couple had a flight mid afternoon so we would all have to be at the Airport for one o,clock. This was supposed to be a half day tour. Complete waste of money. We were hurried through the streets of New York despite quite a few people on the tour having walking difficulties. So lucky we did not lose anyone. We then visited the Memorial site then back onto the bus to the airport. Our flight was 7.45 p.m. we would not recommend this tour, we understand some travel agents offer a half day in an airport hotel, we were not, but this possibly would be a better option. Read Less
1 Helpful Vote
Sail Date: September 2013
Our 14-night New England & Canada cruise departing September 7, 2013 was the second of our Back-to-Back (B2B) cruises on the Celebrity Summit, so we were already on the ship when our cruise began. We kept the same stateroom #3092. A ... Read More
Our 14-night New England & Canada cruise departing September 7, 2013 was the second of our Back-to-Back (B2B) cruises on the Celebrity Summit, so we were already on the ship when our cruise began. We kept the same stateroom #3092. A glance out my stateroom window the morning of the start of our cruise showed that it was a beautiful sunny day. After breakfast, two dozen passengers who were all doing B2B cruises and not taking a shore excursion on Embarkation Day met in a conference room to fill out Custom Declaration Cards. Then staff members escorted us off the ship to a shuttle bus for the very short ride to Customs and Immigration. When the next agent became available, we were processed quickly and transferred back on the shuttle bus to the ship. It was such an easy and quick procedure. I then went up on deck to snap some photos of the magnificent New York Harbor, Statue of Liberty and Verrazano Narrows Bridge among other sites seen from our ship. Although, before my retirement, I had lived all of my life in New York, I, too, was impressed with seeing the New York Skyline from the ship’s deck while docked in Cape Liberty, Bayonne, New Jersey. What a glorious sight! Our ship’s Ports of Call were Cape Liberty, Bayonne, New Jersey, Portland, Maine, Bar Harbor, Maine, Halifax, Nova Scotia, Charlottetown, P.E.I., Quebec City, Quebec (overnight,) Quebec City, Quebec and Gaspe, Canada. It is a wonderful literary and if you have never seen this part of the world before, I highly recommend the cruise. Every port is exciting, different and interesting. For peace of mind, we booked Celebrity shore excursions in each port. The high quality excursions were interesting, educational, and fun. The guides were well informed and personable. We chose the first week of the Fall Foliage Cruises because we were hoping for warm weather and we were not disappointed. The foliage colors were just starting to turn so if the fall foliage is what you want to see book a later date. Our Oceanview stateroom #3092 on Deck 3 was conveniently located near the front desk and Grand Foyer, just two decks down from our Main Dinning Room assignment and the Celebrity Theater. Our cabin was bright and quite comfortable with a king bed, end tables and a small couch with multiple small pillows. Floor-to-ceiling mirrors on one wall made the room seem larger. A desk with a mirror and chair plus a glass cocktail table and a wall hanging completed the decor. There were enough drawers, shelves and closet space for our belongings. My only complaint was that the passageway into the room was a bit narrow especially when we both needed access to the closet, drawers, safe or bathroom. The bathroom was of average size and adequate for our needs with sufficient towels and other amenities. I especially appreciated the retractable clothesline in the shower and the nightlight that many ships do not have. Celebrity provided two robes and a large umbrella for use on the cruise. We received a complementary logo tote bag to keep. The attractive ship hallways also seemed a little narrow but still airy-feeling with light colors, landscape photographs on the walls and mirrors on the ceiling. Our steward, Joanne had a new assistant on this cruise and they again did a great job of keeping our stateroom tidy and stocked with amenities. We took almost all our dinners in the elegant yet understated Cosmopolitan Main Dining Room with its 2-deck tall wall of windows looking back to the ocean. Its center ceiling of glass changed from a glowing yelloow gold to rose during dinner. We requested Celebrity Select Dining on this cruise. Sudarmika from Indonesia and his assistant Melvin from the Philippines continued to serve us throughout the journey at our same table by a window. The friendly hostess, Gabriella told us to skip the reservations line and proceed directly to our table each night. This saved us wait time. Our servers did a superb job serving us, anticipating our needs and offering suggestions for the best choices at mealtime. Although we did not always take their suggestions, we did appreciate their knowledgeable advice. Head Waitress, Ana from Mexico, handled special meal requests. We had such a wonderful relationship with her that we would often chat with her at the breakfast and lunch buffets. She was personable, helpful, upbeat and knowledgeable. Karen from Columbia was our Wine Stewardess and she did an excellent job of chilling our bottles and refilling our wine glasses. Shah from India was a friendly Assistant Maitre’d who always stopped by our table to ask how everything was going. We made friends with Christian from Guest Services and he was a big help to us with any questions that we had. When Captain Theo was in the public areas of the ship, he always had time for pleasantries. Steve Gayda, our Cruise Director was always available especially on port days. He was very friendly and chatted with everyone - "Hi, Steve!” Almost all the MDR meals met with our satisfaction. We all especially enjoyed the Mushrooms stuffed with Crabmeat appetizer - always on the menu and ordered it frequently. Other favorites were the beef dishes especially the very tender Prime Rib and, of course, the lobster Tail. Portions were generous and we barely had room for dessert each night. One entrée, however, did disappoint me. Instead of incorporating an egg in with the Spaghetti for Spaghetti Carbonara, the chef simply placed a poached egg on top of the spaghetti. I could not detect any cream in the sauce. This is not the correct way to prepare this dish. We usually ordered the more unusual flavors of ice cream each night such as Rum Raisin, Cherry Brandy, Rocky Road, Cinnamon and Honey Caramel. The Crème Brulee was another favorite as was the Baked Alaska. Breakfast and lunch were usually in the Oceanview Café. There was always a wonderful selection of fresh salads, entrees, pizzas, pastas, Mexican Grill, Asian Specialties and casseroles as well as deli sandwiches and deserts to please almost everyone. I loved the hash brown patties, the varieties of Eggs Benedict and fresh fruit for breakfast. We enjoyed eating real ice cream at the lunch buffet in addition to frozen yogurts, sherbets, soft serve and sugar free ice cream along with several different toppings. Many cruise line only serve soft serve ice cream at the buffet or poolside. Once or twice, we enjoyed breakfast or lunch in the MDR on sea days just for a change. Celebrity offered rewards for B2B guests. We received 15% off a shore excursion in Canada, 25% off dinner in a Specialty Restaurant and 20% off AquaSpa treatment. A much-appreciated benefit was a free load of laundry. Another perk was lunch in the Quisine restaurant, an unusual restaurant. As Captain Club Members were received additional rewards for savings on AquaSpa and Digital Printing, wine bottles, Bingo, Laundry, Coffee Drink in a Specialty Restaurant, Internet Savings and Casino Match Play, In addition, our travel agent gave us a free dinner in any Specialty Restaurant, a bottle of wine and shipboard credit. We chose dinner in the Normandy Restaurant. What a treat that was! There were many servers attending us. We received a complementary appetizer before our meal even started. The setting was quite romantic, the service impeccable and the food was divine. Everything was fabulous and I highly recommend this restaurant especially if you are celebrating a special event while onboard. The only hiccup was that the restaurant sent our vouchers to the incorrect department. It took several days for the removal of charges from our bill. The ship has all the usual shipboard activities including art auctions, dance, fitness (Zumba) and language classes, trivia, arts & crafts, games, bingo and ship tour. In addition, there were various seminars, ice carving and port talks. I very much enjoyed the Champagne Galley tour. We especially appreciated all the Beyond the Podium Speaker Series of lectures given by Smithsonian Journeys Geologist Professor Pat Abbott, Canada & New England Historian Bruce Daniels and Space Exploration Speaker Jim Kennedy, a retired Director of the Kennedy Space Center. My husband and I are deeply interest in the space program. It was why we moved to Florida‘s Space Coast. Therefore, we attended every space talk. Speaker Jim Kennedy used to live in my condominium complex and he is still a resident of the area. It was wonderful chatting with him and his charming wife Bernie. Some of the many highlights of my cruise were: Rock the Summit and White Night Parties, ice carving, Captain’s Club Senior Officers’ Cocktail Party, Behind the Stage Doors Q&A & Moonlight Serenade with the Production Cast, Broadway Meet & Greet: Andrea McArdle and the Captain’s Gala Welcome Aboard Toast. I enjoyed the, iClass Complementary Class for the iPad and iPad Tips and Tricks. A couple of unexpected delights were riding elevators that looked outside onto the ocean and finding windows to the ocean on the floor of the Oceanside Grill where the restaurant juts out. The entertainment was wonderful. The various lounges had live entertainment in the evenings. The theater was quite attractive as were all the public areas. Every single night there was a different Celebrity Theater show. I especially enjoyed the big production numbers with the talented singers and dancers. Although these were the same production shows that we saw on the previous Bermuda cruise, iHollywood, Broadway@Sea and Sirens, I enjoyed them all again. The choreography was first rate. The Sirens Show had beautiful stage settings. The costumes for the production numbers were beautiful. The aerialists were marvelous. Other enjoyable shows were Comedian Michele Balan from Brooklyn, NY, Mark Preston, member of The Lettermen, Buzz Sutherland, a very funny, personable person, Doug Cameron - performer, arranger and composer and last by not least Glenn Smith, performer, musician and singer. The only show that I, myself, did not care for but that many others thought was hilarious was Bande Artisque. There is something here for everyone. There were so few kids on board since the cruise was 14-nights long that I never saw any children in the Fun Factory. Perhaps there were six kids onboard. This was definitely a senior group of cruisers compared with the previous Bermuda cruise, which due to its shorter length of 6 nights was comprised of a younger age group, many working age singles and families with young children. Everyone on the 14-night cruise wanted to eat early, ordered fewer drinks in the theater and partied less late at night. I did some shopping in the neat shops onboard. I bought jewelry, logo items and apparel. Even my husband made some purchases. There were plenty of daily deals and special sales going on to tempt passengers. I want to applaud Celebrity for placing cards on the sun lounges reminding guests not to leave their chairs unattended. Sun Chairs are at a premium in pool areas. Unfortunately, I had so little free time on the cruise that I rarely used the beautiful pools, hot tub or indoor Thalassasotherphy pool. I also liked the guests did not have to sign for towels, sports equipment or blankets. Beach towels were in staterooms, also. I was not however, happy that the cruise line reserved two rows of seats in the theater each night for those guests staying in the highest priced rooms. When the line emphasizes that guests may not save theater seats for others, it should follow its own rule. Find another benefit for these guests. In summary, our party of four had a very memorable cruise. Waters were calm and the weather was good. Entertainment, service and food were fine. Best of all, the ports were beautiful and the excursions were worthwhile. We all hope to travel again on Celebrity.   Read Less
Sail Date: September 2013
Got to the port by car service and went through embarkation extremely easy. I know some people feel Bayonne is weird but I do not mind it and if you get there at the right time you are on the ship in less than 20 minutes. We went to Bistro ... Read More
Got to the port by car service and went through embarkation extremely easy. I know some people feel Bayonne is weird but I do not mind it and if you get there at the right time you are on the ship in less than 20 minutes. We went to Bistro 5 instead of the buffet and I loved it. It was quiet and relaxing. We got into our cabin by 1:15pm. The Summit is one of my favorite ship’s since it is an M class. The ship is in good condition, but I liked the ship better before it was soltisized. We were in Cabin 8147, close to the back elevators. There were 3 of us. Brought my adult daughter with us and there was enough room since it is concierge class. I like the storage space on M class better than S class. For the week were on the ship I had a wonderful time except for the 2 hours I had the noro virus. Quarantined myself for 24 hours and fine afterwards (missed Halifax). My daughter got it two days later and we were at sea and she was also fine in 24 hours. She did go to medical. It was bad on our ship. The crew did a great job and by the next cruise the ship was fine. Loved the night time entertainment. Shows were very good. We had Select dining and a friend was on the ship 3 weeks before and told us to find the waiter Juan Carlos and sit at his station. He was wonderful. Since we have been to New England many times, we took a short shore excursion in Boston around the town. In Portland we went on our own and took a ferry boat ride around the islands for 2 hours. It was a little chilly but fun. Since I was not feeling well, my DH and DD took a taxi to Murphy’s Restaurant and had lunch and bought souvenirs. Love their gift shop. This was supposed to be a relaxing trip and to enjoy the fall colors. My husband got sick Saturday, September 28th late in the afternoon. We went to medical. We got fantastic care from the whole medical staff, and guest relations. Do not want to go into his condition but it was very serious at one point. My husband was taken off the ship on Sunday morning by ambulance and taken to the Quebec City hospital..On the ship the drs. stabilized him and when taken to the hospital he was monitored for 28 hours (stayed stable) . The dr from the hospital gave the ok to fly home (and not continue on the cruise). We left our daughter on the ship (she is an adult) to finish the cruise and take our luggage home. When we got back to the ship a medical staff person stayed with us the whole time we were on the ship that afternoon. Guest Relations booked us a flight home that evening. I cannot thank enough everyone we came in contact on the ship, from the medical staff, to guest relations to our cabin steward Gatot and his assistant Ida. Our waiter in the MDR Jaun Carlos, and the Captain's Club staff. Even when we were getting off and on the ship visiting my husband in the hospital the staff stopped and asked how he was. After my husband and I left the ship and it continued on the staff kept asking our daughter how he was. My husband had a pacemaker put in on October 8, 2013 and is doing better.   Read Less
Sail Date: September 2013
New England/Canada cruise departing 7 Sept was our third cruise, all with Celebrity &worth every penny. We put our cruise dollars into the cabin, and Aquaclass did not disappoint. Our steward, Diana from the West Indies and her able ... Read More
New England/Canada cruise departing 7 Sept was our third cruise, all with Celebrity &worth every penny. We put our cruise dollars into the cabin, and Aquaclass did not disappoint. Our steward, Diana from the West Indies and her able assistant Acajoe from India kept our cabin spotless and provided that extra service of being sincerely committed to us enjoying our voyage. Diana realized we particularly enjoyed starting the day with room service coffee, FRESHLY squeezed OJ and pastries. She made sure we had plenty of request cards and cheerfully fulfilled our requests. Know that we returned her professionalism by making only reasonable requests. She ,Acajoe, and #9046 get 5-plus stars. Boarding was delayed when the security computer went down, but the dockside tent had plenty of chairs, non-alcoholic refreshments; boarding maybe 30 minutes late. Glass of bubbly on the way to the room, which was ready. Seeing the Statue of Liberty from our balcony was one of the unexpected things making this a great vacation. Aquaclass gave us entree to BLU whenever we wanted. Maitre'd Luigi insisted upon seating guests himself, worth the short wait. The service by Luigi, Rambo and Sydney our waiters was outstanding, especially since BLU was usually full or near it. Our sommelier, Jomqwan, made excellent suggestions, and knew how to pour. They noted those times we did not dine there and all asked if there were any way they coud make our "BLU experience" better. No. Sometimes we preferred the menu in the MDR, where the chateau briand was perfect. Also the view out the two storey stern windows. Service was excellent given the crowd. MDR's Joe and Gabriella always welcomed us--personally--and saw that we promptly got a good table. We like being at larger tables than at BLU and meeting other cruisers. I made a point of talking to veteran cruisers, who had taken 10 to 92 (yes!) cruises, all of whom said that for the money Celebrity is tops. YES. At NORMANDIE, Summit's top specialty restaurant, we were served by Andre and two others plus the lady sommelier. Service was efficient & friendly, but not in your face. Andre's table side preparation of our lobster was worth the cover charge, all by itself. We saw him, Tim, and Lucian elsewhere on Summit and were always warmly greeted by name. Bistro on 5 had the best chocolate dessert on the ship, served by Ariawan, another credit to Celebrity. Our Captain's Club concierge, Chester Tercero, was particularly helpful I getting me the bridge tour. Service Desk personnel Bruno, Nadia and Angela were equally helpful. My wife and I experienced what a previous Cruise Critic reviewer said: Celebrity has a corporate culture of making each passenger enjoy his or her voyage to the fullest. Captain Zakkas, Fabio- food & beverage manager, Cruise Director Steve, BLU waitstaff Gana, Jovana--all gave us that extra caring effort. Read Less
Sail Date: September 2013
We chose this cruise as a quick getaway from Bayonne, with no airfare involved. The Summit, an older ship in the Celebrity Fleet did have that lovely Thalassotherapy indoor pool area warm and inviting with days at sea. The highlight of ... Read More
We chose this cruise as a quick getaway from Bayonne, with no airfare involved. The Summit, an older ship in the Celebrity Fleet did have that lovely Thalassotherapy indoor pool area warm and inviting with days at sea. The highlight of this trip of course was Quebec, the old city. A photobug I took a lighthouse tour of Bar Harbor, Maine through the ship which was fine. As a seafood junkie, I had my fill of lobster, clams and crab, with a fine lobster roll at the Clam Shack in Kennebunkport, a lovely town. Let me say that my husband and I had Select Dining this time and loved every meal. Lobster was served twice on this cruise and it was delicious as was everything else. The staff and waiters couldn't have been nicer or more accommodating. We also dined in QSINE the last night which was really fun. Zumba classes were offered on the ship which I partook in whenever possible and would have liked to have them a longer and a bit more intense. The entertainment was well, entertaining and different then past cruises with Celebrity. We particularly enjoyed a hypnotist who selected members of the audience to participate and it was amazing. Quebec was lovely, however, our ship docked very far from The Chauteau Frontenac site, and it took us an extra shuttle bus to first get into the city with a huge walk. A Holland America ship actually had the perfect docking spot. I felt sorry for the seniors who didn't dare venture out because of this. We visited Gaspe, Sydney, and a few other ports. Prince Edward Island was actually a pouring rainy day so we hung out on the ship that day. We really had a wonderful cruise, and I happily came away with a lot of lovely photos of which I've incorporated into a hardcover book.   Read Less
Sail Date: October 2012
We left our home in Northwest Connecticut about 7 a.m. en-route to Elizabeth, New Jersey to pick-up our friends at the Country Inn. Then onward to Port Liberty arriving there around 11:30 am dropping off our luggage at the terminal and ... Read More
We left our home in Northwest Connecticut about 7 a.m. en-route to Elizabeth, New Jersey to pick-up our friends at the Country Inn. Then onward to Port Liberty arriving there around 11:30 am dropping off our luggage at the terminal and then went to park our car. It was a short walk from parking lot to embarkation area. Check-in for Aqua class/suites/concierge -- the line was very short and we were checked in within 10 minutes. We boarded the bus for a 2 minute ride to the ship. Proceeded onto ship and received either a glass of champagne or mimosa. Proceeded to elevator and were escorted to Deck 10. Thanks to cruise critic we went to the Aqua spa for lunch where we had either grilled salmon, chicken or pork. Met a couple people from CC. Around 1:15 they announced our cabins were ready. We proceeded to the new cabins on 11 -- aft room #1138. It has a larger than normal deck. It is a short walk from our cabin to Deck 10 and the Sunset Bar. Unpacked our overnight bags and walked around the ship to acquaint ourselves as to where everything was. Our luggage arrived around 4 p.m. which gave us time to unpack and then proceed to the Blu Restaurant for dinner. We did not leave port on-time because of a late fuel delivery. The Captain was Captain Mantzavionos and the cruise director was Cassie. By the 2nd day the bartenders, at the Sunset Bar Devon, Marlon and John knew our names and when they saw us coming had our drinks ready for us. By the 3rd day -- we didn't have to show our card as they knew us. They were great to talk to. The couple times we were in the buffet, If Marlon or John saw us they would come over and call us by name and ask what we would like. We had the premium alcohol package. It is well worth it and not having to sign our names each time we got something to drink. I know I got my money's worth and pretty sure DW also did with a couple beers, water and club soda each day and wine pre dinner and at dinner. Day 2 was a sea day. There were minimal activities on this first sea day. Dinner was formal. Dinner was very good in the Blu Restaurant. Had filet mignon tonight which made the following nights tough to follow. The matre'd was Nicholus who did his best to give the 4 of us the same table and staff every morning and night. The wait staff Alex and Rambo and the helpers were very good. Our sommelier Eren, and Bar server -- Jelena both knew our preferences for our drinks after the first night. Jelena was there right away every evening asking if I wanted the same drink and she came back often asking if I was ready for another and the sommelier kept Penny's glass full. The whole staff in Blu was excellent and the food was supper. Most mornings as soon as we sat down for breakfast our juice was on the table. For breakfast, in Blu, though not on the menu, you could get hash, eggs benedict or waffles. In the evening we asked about entrees and they said no, they would need to special order, but we could get shrimp cocktail, onion soup or Caesar salad every night. In our room we did ask for shrimp cocktail every night instead of the tea sandwiches. They started off with 4 shrimp the first night and from then on they delivered 12 shrimp per night after we asked for a couple more. Day 3 we arrived in Bar Harbor, ME where we had booked our own tour with Oli's Trolley. This was a tender port for us. We had no trouble getting to trolley on time. The tour included a 2-1/2 hour tour of Acadia National Park and Cadillac Mountain. Mike Shapiro was our tour guide and he was very knowledgeable. After the tour we ate at a local pub and had a fresh lobster roll and local beer. Day 4 we were in Halifax and had a private tour with Van Tours of Nova Scotia. We had a 5 hour tour of the city & countryside. Garry Jollymore was our guide. We would highly recommend them to anyone wanting a private tour. We were not happy with lunch at the Java Factory at the pier. Day 5 we were in Sydney, Nova Scotia, and this was also a tender port. We did the 2 Sides of Louisborg tour which was ok. But being late in the season many of the buildings at the Fortress were closed. We then proceeded to Louisburg for a delicious snow crab lunch at the Lobster Kettle where they explained the process of catching them. Then off for shopping. Before dinner, they announced that the stop in Charlottetown, PEI was going to be cancelled because of high winds and seas. We had a private tour planned so we quickly called them to cancel before we set sail. Day 6, a sea day because of the canceled stop in PEI. Day 7 A day early in Quebec, where we explored Old Town Quebec on our own, did some shopping and returned to the ship. Formal night was cancelled tonight since we were in port. Day 8, We had friends pick us up at the pier and we visited Montmorency Falls and took the tram, the local ski hill, Shrine of Sainte-Anne-de-Beaupre' (which was great to see), Albert Gillls Copper Art, and more sightseeing. Day 9, more walking shopping around Old town, plus a walk around the Citadel, and thru the Chateau Frontenac hotel Day 10 sea day Day 11- Gaspe, this was another tender port. We took the tour 6.5 hour tour to Perce, It was also very foggy in the morning and you could not see any of the sights. By noon the fog cleared a little and it started to rain. The cod lunch at a local hotel was ok. On the way back to the boat we saw some of the sights we could not see in the morning. The guide Lorraine was very good. Day 12 Sea day - tonight they served half of a Florida lobster or filet mignon along with other choices. Many people had surf and turf- the lobster and filet. Day 13 Portland - the line to the gangway was very crowded because of everyone wanting to get off. It was a noon arrival. It took longer than usual to get to the gangway and once there the incline down to the dock was very steep. They blamed it on the tides, but they should of known the tide schedule ahead of time. They had extra help for those in wheelchairs and using canes. We walked the port on our own as we have been there many times; we did a little shopping and visited a couple brew pubs for a local sea food lunch and a local beer. Day 14 Sea day - we did the Inside Access Tour which we would highly recommend. It includes a tour to the Bridge, Mooring Deck, Back Stage, Crew Mess, Crew non-smoking bar, Engine Control room, Crew internet/game room, store/prep rooms, Galley and a wine-paired lunch with one of the officers. Our officer was the hotel manager. We both enjoyed it very much. Unfortunately we missed the buffet this noon but the tour was worth it. After the tour we packed and got ready for our final dinner on board. The recommended dinner tonight was Maine lobster stuffed ravioli. Day 15- back at Cape Liberty. Up early and at Blu at 6;30 am when they opened. Because of heavy fog we arrived at the port late. We were to be out of our cabins by 8am, and we were still not docked. Because we were in Aqua class we proceeded to Michaels pub where we waited. They started disembarkation at 9:15. We were in group 17 which got called at 10:30, we were in our car on our way home by 11am -- very fast and smooth. We were happy overall with the cruise and service and will do Summit and Celebrity again. The ship was clean and staff very good and polite. Was surprised at the scrapping and painting of railings on deck 11, thought this would have been done earlier in year when in port. We did enjoy the new AFT Aqua cabin 1138, and will book there again. We did rock and roll a few nights but ok. Because of the weather the Sunset bar was not busy, so cannot comment on the noise there in the evenings. The entertainment was ok - good. Cassie should be an opera singer as she has a spectacular voice. We thought they could have done more activities on sea days. We did eat in Blu every morning and evening and enjoyed it very much. We got plenty to eat. For lunch we ate in the MDR twice which was good, Aqua Spa cafe which was also good and the buffet which was very crowded and hard to find a table- but a good variety of food and ok. One of the reasons it was hard to find a table is that people stayed at them to play cards, read a book, etc. instead of moving to another area of the ship. We would like to see Blu open during lunch, and Michaels open earlier in the day. Read Less
Sail Date: October 2012
Celebrity Summit: 06 October 2012, 14-Night Canada (Overnight Quebec, City) and New England Cruise Round-trip Bayonne, NJ. Ocean View Cabin 2150 Category 8 Deck 2 mid-ships - Starboard side. Just like our last five sailing on ... Read More
Celebrity Summit: 06 October 2012, 14-Night Canada (Overnight Quebec, City) and New England Cruise Round-trip Bayonne, NJ. Ocean View Cabin 2150 Category 8 Deck 2 mid-ships - Starboard side. Just like our last five sailing on Celebrity ships, this 6th cruise proved that it always keeps getting better and better. We continue to believe that this is a direct result of superior leadership on the part of the Senior Staff - From the Captain to the Head Waiters. The crew and staff have made our third sailing on the Summit, within the last 13 months, another trip to remember. We continue to be treated like "Celebrities" by everyone. That is why we continue to select Celebrity as our first choice in cruise lines We booked this cruise just 15 days before the sail date and this time we traveled alone. Linda and I celebrated our 46th anniversary this past March and every cruise is special and everyday we have together is a gift from God. In 2010 Linda endured 9 months of crippling chemotherapy treatments and with God's mercy she has been given a second chance. For both of us, we love spending our time cruising and making every moment count. It is from this perspective that we have developed grateful hearts and, you will discover by reading this review that, we no longer focus or complain about the "small stuff". Cruising had in effect become our "time share" at sea. At the conclusion of this sailing we now have a total of 252 days onboard cruise ships. Many of our sailings have been on Royal Caribbean Ships (13 cruises / 118 cruise credits) for a total of 112 days onboard. Royal Caribbean had been our preferred cruise line. This was our 27th cruise and our last 6 have all been on Celebrity including this sailing with a total of 73 days. Due to our Diamond status with Royal Caribbean we previously enjoyed Elite Privileges on Celebrity. Now we have legitimately achieved Elite status with this last cruise. FYI: We purchased two "Open Passage" Booking Numbers on our last cruise and applied one of them to this sailing, which gave us $300.00 Shipboard Credit. This program really works and over the years has given us almost $1,500.00 in onboard credit for our Royal Caribbean and Celebrity cruises. Note: You will find that this review is similar to those previously submitted. This is due to the consistency of services received. I have been accused in the past of working from the cruise lines because of my reviews. Rest assured I do not. Linda and I enjoy taking time to get to know the crew and staff. Some will even comment that we must have been on a different ship because their experience was not like ours. In life, my position is that the cup is always half-full and if there is criticism it will be as a result of something serious. You will not find whining in this review. We will offer some suggestions for their consideration. This review will focus more on individual crew members. We have come to the realization that the quality of any cruise is a direct result of those delivering the services. As a result we feel compelled to provide individual compliments and commendations. Celebrity Cruise Line, the Summit's Captain and the Crew's pleasure and number one priority was to make sure our cruise experience was unforgettable and was just as amazing as our previous sailings on Celebrity Ships. Again they achieved their mission by delivering excellent service beyond our expectation. As before, they again made us feel like "CELEBRITIES". We are appreciative of the services and sacrifices provided by the crew and staff. A grateful heart is the father of all virtues. A wise man taught me to be content no matter what my circumstances are. HERE WE GO! Drive to the cruise port: We are from north-central Pennsylvania and we departed home on Saturday morning at 0330 for the 175 mile drive to Pompton Plains, NJ where we were going to leave our car. Along the way we stopped for breakfast and at 0600 we opened the Cracker Barrel off I-80 at NJ exit 31. We left our car at a good friend's home and he took us the remaining 28 miles to the port. It is great to have friends who go out of their way to help and even refuse to take anything for their time and expense. His 30 plus years in the fire service, retiring as a Battalion Fire Chief (who also spent time at Ground Zero on 911) was a reflection of his servant's heart. We did leave something in his cup holder to take care of tolls and gas. Luggage drop off: We arrived at the pier at around 0845. Dropped off our luggage, tipped the bag handlers $5.00 for our 2 checked bags, and said goodbye to our friend. Note: Since we booked so late, and we were initially GTY, we could not order luggage tags. We had plenty of ID's attached to our bags, but the handler attached and labeled the appropriate tags to our bags. We did receive our cabin assignment several days before sailing which was actually an upgrade of 1 category. Parking: If we would have had to park at the terminal the $19.00 per day fee would have totaled $266.00 ("YIKES") for the 14 days. Terminal/boarding processing: We were allowed in the terminal right away. This entrance is only a few yards from the luggage drop off. We showed our passports and boarding passes. Our carry-on luggage was x-rayed. Next, we each had to fill out and sign a form indicating that we were not ill or recently ill. Good thing they did not ask us about our mental state. We were then directed to the main seating area to wait for the process to start. We were the third couple in the terminal and were given boarding cards with the "#16" on it and it was supposed to be based on our arrival order. More on this later. While waiting we were given a Security Guide" to review while we waited. We were also given an "Early Edition" of "Celebrity Today". We read both to help pass the time We had to wait only a short time and at 0945 they started the processing. We were directed to a line for Select and Elites. We submitted our boarding pass, passports, "we-are-not-sick" forms, and credit card. We were welcomed by a very friendly staff and given our SeaPass cards. We were directed to another area for the photo ID part of the process and finally we had our welcome aboard photo taken by the ships photography staff which were very friendly. We always buy this photo. They usually have an area set up for ELITE to wait but we were instructed that this was not being used. So we waited our turn. At 1100 they started boarding handicapped individuals and started calling numbers starting with, you guessed it, no.1. There seemed to be about a dozen in the first few numbers called. Then the groups became smaller and at 1110 our no. 16 was called. This turned out to be a pretty large group. We had inquired early on why the change and they did not provide an explanation. This was the only snag in the boarding process and it is based on our past 11 embarkations at Cape Liberty. During those embarkations we would be directed to a seating area for Elite and Diamond members. We would then be called first right after those who need special assistance. I know this sounds like whining. It was just not expected. Next time we will know what to expect. Welcome aboard: The gangway led to deck 1 mid-ship. There were glasses of champagne, mimosas, and juice there for the taking, or not! We were directed to the elevators which were manned by crew members to make sure you went to deck 10 for lunch as the cabins were not yet ready. Public areas on decks 3, 4 and 5 were open for exploration too. Since our cabins would not be ready until 1330 hours we headed immediately to the Ocean View Cafe. We were one of the first ones there. On the way in we met Bernard who was offering hand sanitizer. We accepted. An old Navy Corpsman friend of mine said that if you want to stay healthy and maintain unit integrity make sure to wash your hands before eating. We then found a table and had a light lunch. This was our 1st meal on the Summit and by the time we disembarked we had a total 42 meals, not including snacks. We had a light lunch of incredible "Fish and Chips" from the small serving station on the port side aft. This is a neat place so make sure to check it daily for special menu items. We left deck 10 to make room for others and went to deck 3 mid-ships. We found a good place with a view to sit and wait till the cabins were ready. They made the announcement a little after 1300 and we were off to our cabin, which was just one deck down and right off the stairway. We needed to stow our two carry-ons, backpack, and tote bag. Cabin 2150 - Ocean View Category 8 (170 Square Feet) Our cabin was an Ocean View Category 8 #2150 starboard side mid-ships and proved to be a great location. It was close to the Normandie on deck 3 which was the location of the morning Captain's Club. It was also within a few feet of the stairway and elevators and it was also close to the lobby area. We posted our door sign that includes our photo and a list of past cruises. We also placed some decorations on it. This always helps us find our room too. Our stateroom attendant Alfredo (refer to his commendation under staff comments) showed up almost immediately. He provided us with a warm greeting and gave us the normal orientation. This was made easy as he saw on our sign and realized that we have been frequents guests on the Summit. One important piece of information involved our route to our life boat muster station and for us it was the Casino on deck 4. We showed him a small magnetic sign that we would place on the outside of the door whenever we were out of the room. That way he would know that we were gone and could make up our room. Note: On Royal Caribbean they have little cards to put into the door key-card slot to indicate that when you were out of the room and to "make up the room" or one for "do not disturb". Since Celebrity does not do this we created the door magnet system to help the attendant. They have their own secret simple method of telling if you have opened your door. I will keep their method confidential. We stored our carry-on items and hung our vanilla tree car air freshener for a smell of home. We use a new one every three days and it gives a sweet welcome every time we enter the room. We found an envelope that contained a card with information about our dining assignment with the location, time, and table number - late seating 8:30 PM table 301. We requested through our travel agent and also emailed the Summit with our table request that made an appeal for a large table near a window on the lower level of the Cosmopolitan Restaurant. With our table number in hand we headed to deck 4 to find our table. The dining room was not open so we went to the Rendez-Vous Lounge deck 4. There the Assistant Maitre'd Erdal was taking dining change requests. His assistant produced the table seating chart and showed us our table location. It was portside aft near a window in a quiet corner. We could not have been happier with the results. Thanks again Summit for honoring our request. Back to the room and soon our 2 large suitcases arrived. This is always a relief. Fourteen days in the same clothes and wearing sneakers on formal night would not be pretty. It only takes 15 minutes to unpack and organize as we are on auto-pilot for this task. Since we had been up since 0200 hours it was time for Linda to take a short nap while I unpacked and stowed our gear. The cabin had good storage space. It was easy to organize our clothes and supplies for the next 14 days. Just inside the cabin door was a 2 door closet that was about 5 feet wide and was used for long hanging clothes, shoes and a top shelf for additional storage. There are also 2 fold down bars on a lower part of the closed to hang shirts and shorter items. Also hanging in this closet we found 2 nice white Celebrity waffle robes. Next to that was another closet that contained a top shelf for the life vests, the safe and 5 drawers on the bottom. Also located in one of the drawers was a hair dryer. In the corner at the end of the closet area was an angled area that contained a top shelf, a TV with a remote, information directory and below was a small refrigerator that contained a good variety of "pay-for" drinks and snacks. Next to that was a king sized bed with rounded corners at the bottom. This makes it easier to navigate. On each side of the bed there was a night stand each with a light and one had the phone located there. At the far end to the left was a dresser/desk that had a small drawer on each side, a chair, and a waste can. On the desk was our copy of Celebrity Today that contained "In the Spotlight" that provided photos and background information about the senior staff. On the back was useful information concerning everything from Alcohol use to the youth evacuation plan (YEP).Also inside was the "Shore Excursions Booking Form" that provided much of what you needed to know about this sailing. The back page of "Celebrity Today" can be easily detached and taken with you. It contains a list of events and times. We use a highlighter to mark thing we want to do. On the desk we also found our Captain's Club coupons, schedule and guide. There were also 2 electrical outlets. There was a stainless steel/chrome tray with glasses and a filled ice bucket. To the right there was a wide chair and a small round glass table. And in the middle was a beautiful large window. The wall (bulkhead) at the foot of the bed had full length mirrors for that "final check". Fly up? The bathroom or HEAD was better and bigger than on most ships. It also had plenty of space to store items above and below. There was a hide-away trash holder, tissue dispenser, doors that had shelves and above counter storage of 2 shelves and 2 glass holders for personal items. The shower was extra large with the standard removable nozzle. The shower curtain was cloth and there was a corner held to hold soap and shampoo. The water was always hot and we never ran out. Towels and wash cloths were plentiful. The soap, conditioner, and shampoo were specially made for Celebrity. There was also a container with cotton balls and Q-tips. There is also a nightlight in the bathroom. This was great. The cabin was always spotless and we never wanted for anything. There was some slight wear due to the ships age but it was nothing to complain about. We were provided us with fresh fruit every day along with plates, napkins, and silverware. Thanks Alfredo. While waiting for the lifeboat drill we watch from our window the buses unload and people board. We then made our calls home to say our "good-byes". LIFEBOAT DRILL We headed to the Casino around 1515 hrs for the lifeboat drill. As with our last sailings on the Celebrity we did not need to take or wear our life preservers. Once we mustered in we were shown the proper donning of the vests. The drill was quick, smooth and painless and we also had the save the waves lecture - don't throw anything overboard, especially any of those annoying fellow passengers. TIPPING: We used the onboard system where $11.50 was added each day to our SeaPass account for each of us. This totaled $322.00 for both of us for the 14 day cruise. Well worth the service we received. We also spent another $170.00 for pre-tips and additional $152.00 for individual tipping. Our total onboard tips were $644.00. Most of the extra tips went to those normally receiving tips while others were given gratuities for personal services rendered. We usually pre-tip the Cabin attendant, Head Waiter, Waiter and Assistant Waiter provided they are delivering expected service (they always have). For this trip the pre-tip was about 25% per person of the normal tip and it was in addition to the standard daily tipping. As an example: The per/day per person tip for the waiter is $3.65 or $51.10 for this 14 day cruise. We gave the waiter $50.00 on day 2 and this was in addition to the $51.10 he would receive at the end of the cruise for each of us. In other words the total given to the waiter for both Linda and I totaled $152.20. Linda and I both continue to feel blessed and it is our personal mission to share our blessings. To those whom much is given, much is expected. We used $38.00 worth of $1.00 gold (looking) coins and $94.00 worth of $2.00 bills as an expression of appreciation for those providing additional service. SEA DAYS & PORTS OF CALL: FYI: I cannot usually go into great detail for the ports of call as we are boring tourists. We usually just walk around the towns' small shops buying a small souvenir if it is a port that we have never been to. In that case it is a small item with the location's name on it to display on our shelf. Not sure why we spend the money since no one looks at them anyway. Also this was our fourth trip cruising to New England and Canada, once in 2007, 2008 and again in 2011. Two were on the Explorer of the Seas and now two on the Summit. We mainly took this cruise to spend time on board and to enjoy the shows. Day 1: Embarkation and Sea Day We simply spent the time getting settled in, attended the lifeboat drill, dressed for dinner, attended the 7 PM Celebrity Showtime Opening night welcome in the Celebrity Theater on deck 4, a stop at the Rendez-Vous Lounge and caught a slow dance with great sounds by the "Rythmix Dance Quartet. Then it was off to dinner where we met our great table mates Tom and Miriam from England and Pat and Joan from the mid-west. It was a table for 8 but they were empty the first night. Rod would join us the next night and Steve on the 3rd night. Day 2: Sea Day Started off the day at the Captain's Club breakfast area and here we met with the Captain's Club Host Lionel and also got a chance to meet several of the wait staff. Mostly we simply enjoyed a relaxing day at sea. At 6:45 PM we attended the Captain's Gala Toast & the terrific Celebrity Showtime "Stars in their Eyes". We have seen it before but still worth seeing again. We then made our routine stop at the Rendez-Vous Lounge and got in a few more slow dances with the "Rythmix Dance Quartet followed at 8:15 by the talented "Aqua-Fellas Acappella Quartet". It was also the first formal night and dinner was incredible. Day 3: Bar Harbor, Maine This was our first stop and we were tendered. This was our 4th visit to this port and the last time we were here the fog was so thick they used a whale watching boat for the ride to the pier. We waited awhile for the line to go down and did not use the "Priority Tender Tickets". We gave them to an older couple at our table to use. It was a smooth ride and once in town it was warm and sunny. We walked the town and had an old fashioned Cherry-Coke at the West Side Drug Store before returning to the pier for the tender ride back. The show that night was Comedian Fred Klett who we have seen before but again worth watching again. Same routine following with a dance or two then dinner. Day 4: Halifax, Nova Scotia On this our 2nd stop we walked to the market place and bought some nuts to take home. This was our 4th time here. On our first visit we did the Peggy's Cove and harbor Lobster Shack tour we booked with Jonathan Duru. The next time we spent most of the day in the Maritime museum and the ship Arcadia. The last time we just walked around the Market Place. Told you we were dull tourists. We took in the show this night was an amazing juggling act by "Playing by Air". The band tonight at the Rendez-Vous Lounge was "Fusion Party Band". A bit too fast for us slow dancers. So we just listened. Then as predicted it was off to dinner. Day 5: Sydney, Nova Scotia We were tendered at this port and it was our third visit to this beautiful historic town. The weather was perfect. The terminal offers free WIFI but could not get on as it was too busy. We walked into town and stopped at Governor's Pub and Eatery which was within 3 blocks of the terminal. They have great music on the second floor bar area. This Irish Pub is a must stop. Make sure you try the Poutine for only $4.99. This is a large dish of great French fries covered in gravy and melting cheese. Tonight's show was pianist Brooks Aehron who made the ivorys dance. The Rythmix were back and so were a few slow dances. Dinner was amazing as usual. Day 6: Sea Day (Charlottetown, Prince Edward Island - Cancelled) This was to be our 4th stop but was cancelled due to high winds so we headed to Quebec City and we were able to out run the bad weather thanks to great thinking on the part of the Captain. We have been her 3 times and did not mind the change. Tonight's show was "Sirens" and this was the 3rd time we have seen it and it still is worth watching again. Followed by dancing to the sounds of Rythmix and and listening to the Aqua-fellas at the Rendez-Vous and dinner. Later the Senior officers hosted a dance contest with a fellow passenger at the Revelations Lounge on deck 11 and we have always enjoyed these. However on this trip we passed and went to bed early. Having late seating made it difficult to get a seat as this is always a jammed packed event. Days 7, 8 and 9: Quebec City, Quebec (Arrived a full day early) Day 7 was supposed to be a sea day and the second formal night. Due to being in port the formal night was cancelled. On this our 4th stop, which was originally to be only a one overnighter, was now extended to give us 3 days and 2 nights in Quebec City. What a gift. This was our 3rd visit and on the first time here we walked the town, hotel, and fort. The last stop we just ventured into town staying on the lower level. On this trip on the first 2 days we would venture into town and we would walk to the top where the Le Chateau Frontenac Hotel and Boardwalk. We needed the exercise to burn those calories and the almost 200 steps to get there helped. Bistro on Five: During day 7, our first day in Quebec City, we decided to try the Bistro for the first time. There were only 2 other couple there when we arrived around 2:00PM as most were ashore. We were met by Gusti Yudha Anggara who showed us the ropes. He was amazing in helping us decide what to try. Luis Sandoval also took great care of us there too. The crepes were incredible so much so that three days later we returned with our table gang of 6 for a repeat this time Luther Zabayle took good care of us. Day 7 we watched the movie Iron Lady in Conference room 3 and this meant we did not go to the show or the lounge for a pre-dinner dance. We really miss the old theater on the Summit. It was removed and a conference room took its place. The old theater had large comfortable tiered seating and resembled a small modern theater. The conference room set up makes it hard to see the screen. We were saddened to see this change after she was "Solsticized". FYI: Guitarist Nestor Santurio played at the Rendez-Vous and the Show was a variety type presentation on day 7. Day 8 they showed the movie "War Horse" in the Celebrity Theater on the big screen and it was HQ. The show was the Aqua-fellas and Nestor in the Revelations deck 11. Day 9 we watched another movie at 10 AM in conference room 3. The show this night was comedian Michele Balan and was good for a laugh. The Rythmix and Aqua-Fellas were back in the Rendez-Vous. Day 10: Sea Day We started off the day as we usually do on a sea day. Told you we were boring. The show this night was vocalist Jack Walker and he was great. Fusion was back at the Rendez-Vous. No dance this night. Day 11: Gaspe, Canada Tendered at this port which was our 5th stop. This time we used our priority tender tickets to go ashore. This was our first time here so we needed to buy that trinket, which turned out to be a drink coaster with the town's lighthouse on it. Once off the tender there is a small building to get information and a cup of coffee. We bought the ticket for the hop-on hop-off bus for $5.00 and rode the short distance into town .Normally we would have walked but there was a steady rain. The village looked like something out of a postcard from Alaska. Beautiful, clean, and friendly was the best way to describe this hidden treasure. Tonight's show was illusionist Ryan Joyce and it was the best show of the cruise. It was a bit spooky to see a floating table on the stage of a moving cruise ship. He was absolutely amazing. He used the audience in his act too and this made it even more enjoyable. Rythmix and Aqua-Fellas were back at the Rendez-Vous so another night to slow dance. Days 12: Sea Day Today was the same routine as before, with the exception that this afternoon they had the Captain's Club Celebration in Revelations. We were greeted at the door by the Captain and other senior officers. This is a great event with sliced prime rib and plenty of crepes and sushi not to mention plenty of free libations. This was also our second and last formal night. We were invited to the captain's table as the guests of the Staff Captain Filippos. We were treated again like celebrities. We are not sure why we were blessed by this opportunity but we are grateful to those who created another night to remember. We skipped the show tonight due to the dinner with the Captain. It was iHollywood and another great show that we have seen before. Since our dinner was early seating we decided that after dinner we would head to our table (301) and join our friends for another round of Oysters Rockefeller which were out of this world. Then it was time a stroll around the ship before turning in. Day 13: Portland, Maine This was our 6th and last port-of-call. This was our third time here and since we have been to the Portland Lighthouse we decided this time we would just walk off some of the great meals we were accumulating. This was our first US stop after leaving Canada and we had to clear immigration and this took awhile. It is understandable and expected. This also eliminated the need to clear immigration in Bayonne too. Day 14: Sea Day On this last full day there was a grand brunch in the Cosmopolitan Restaurant from 10:00 to 1:00 that was incredible. Roast pork, shrimp, eggs to order, too many items to remember or mention. This event is not to be missed. therwise is was a day to simply relax, read a few chapters, take a nap - or two, and started the packing ritual to get ready to go home. The show that night started out with the Cruise Director Caissie with a couple power solos. What an amazing voice. Day 15: Bayonne, NJ - Debarkation On this last sad day we were up early, had our last meal in the Ocean View Cafe, then we went to wait in the Normandie Restaurant for our number to be called. We were Green 3 and would be the third group called after the self-assists were completed. We were scheduled to be in port by 0700 but due to heavy fog we were delayed almost 90 minutes. We had beverages and snacks while we waited and we were called around 9:10 AM and onto the bus ride to the terminal where we easily found our 2 bags. Customs was a breeze and our ride arrived a short time later. We were home by 2:10 that same afternoon with a trunk full of wonderful memories. That is why this review is a bit wordy. It helps keep the memories alive. CREW AND STAFF COMMENDATIONS Below are individual compliments about many of those who have met the mission. I may have misspelled several names since some of my notes were hard to decipher. I am sure I missed some too. We never experienced a bad moment due to a member of the crew or staff. They all went out of their way to help make this another memorable cruise. Captain Panagiotis Mantzavinos: Captain Mantzavinos proved to be a competent and skilled Master of the Vessel. He was the Captain during our 9-11-11 sailing and just like that last time he kept us safe and out of the storm. He took time throughout the cruise to meet and greet passengers. He seemed to be everywhere and would always greet us with a warm and friendly smile. We enjoyed warm and wonderful short conversations with the Captain. He attended many events and he is a great Ambassador for Celebrity. We will always remember this cruise because of his kindness. It is specifically this type of treatment and attitude that will have us continue sailing on Celebrity. Staff Captain Filippos Adelfoulakos: Captain Filippos will always be remembered for his kindness extended to us as our host at the Captain's Table on the last formal night. He was friendly and put all of us at ease with his warm conversation. We will always remember this evening with fond memories. Hotel Director Ugo Vaccalluzzo: Ugo was the Hotel Director on our 5-20-12 sailing and just like on that cruise he has ensured we were treated like celebrities. His behind the scenes leadership is the reason we continue to receive outstanding service. What a terrific job he did in making sure all our needs were met. We could not have asked for better service. His personal attention to detail made sure of that. We will always remember this cruise because of his kindness. He was always accessible and his warm and friendly smile is another reason we will continue sailing on Celebrity. Captain's Club Host Lionel: As the Captain's Club Host he provided outstanding service and he personally made sure we were well taken care of. There were almost 500 guests taking advantage of Elite privileges. On the second day of the cruise we found in our room a rose he sent to Linda. He seemed to be everywhere. He could be found at the Captain's deck and warmly greet us in the evenings at the nightly socials in the Exclusive Lounge for Elite members. He always could be observed greeting and speaking with many of the guests. We believe he was also responsible for our invitations to the Captain's table on the last formal night. The deep personal friendship that was established during this cruise and the time talking with him were highlights of our day. The bouquet of flowers he sent to Linda was a pleasant surprise too. Celebrity always places their best in this position. It is superior service like this that will have us return to Celebrity. Guest Relations Manager Pearline Morgan: She was always warm and friendly and this is reflected shows in the commitment of her staff to deliver excellent service. Her leadership is another reason we will continue sailing on Celebrity. It is this type of personal touch that makes you feel like a "Celebrity". Guest Relations Officer - Juan Melmar Layson: He was always warm and friendly and helpful. This was our third sailing with Melmar. He is another reason we will continue sailing on Celebrity. It is this type of personal touch that makes you feel like a "Celebrity". Cruise Director Caissie Stafford: We loved Caissie. She was incredible and provided great entertainment. He was always warm and friendly and seemed to be everywhere. What a beautiful and powerful voice as she entertained us with a couple of songs on one of the last shows in the Celebrity Theater. She really made us feel like "Celebrities" by the way she treated everyone. Executive Chef Rene Rojas: My weight gain is proof of a job well done. He provided excellent food and service and he even visited the Captain's Table the night we were there. We had great food especially mouth watering rack of lamb. It was never cold. The only complaint was that there was too much food and I lacked self-discipline wanting to try everything. Maitre'd Mustafa: As our Maitre'd' Mustafa delivered outstanding service. He was on our last cruise in May too. We are appreciative of his excellent efforts and his leadership in taking good care of us. If we needed something special he took care of it. He was always greeting us with warm and friendly hugs even when we were in ports of call. We will remember his kindness and friendship for a very long time. It is service like this that will have us return to Celebrity. Assistant Maitre'd Erdal: We have had the honor of being with Erdal on our last 2 sailing. Once on the Summit last May and on the Silhouette last November. He too delivered outstanding service. We are also appreciative of his excellent efforts and his leadership in taking good care of us. His warm greetings were a welcomed sight each evening as we entered the Dining room. It is service like this that will have us return to Celebrity. Assistant Maitre'd Murat Dolas: We have had the honor of getting to know Murat on this cruise. He was in charge of the Ocean View Cafe and he too delivered outstanding service. We are appreciative of his excellent efforts and his leadership in taking good care of us. His warm greetings were a welcomed sight each morning and afternoon. It is service like this that will have us return to Celebrity. Waiter Abdullah Avci: We want to compliment once again the superior service provided by Abdullah. This is our third cruise on the Summit with Avci and he is another reason we keep returning. It started on the first cruise when he would extend an arm to help steady Linda as she would enter or leave the Ocean View Cafe or dining room. His outstanding "service oriented" attitude made him a "standout". We always sat in his assigned area in the Ocean View Cafe in the morning he would promptly make sure we had whatever we needed. His outstanding service was demonstrated by act of kindness that built lasting memories. When we first met him last September he would see Linda and I walking arm in arm to help steady her. This was due to her recovery still being a work in progress. Abdullah would immediately come over and offer his arm too on the opposite side. This soon became the anticipated highlight of our cruise. Meeting Abdullah and having him escort Linda to her table in the main dining room or the cafe. When we would leave he would provided this honored escort out to the lobby area. We have stayed in touch with him while he was on vacation and knew when he would return. At the end of this sailing he headed home for a short vacation before returning to the Summit later this year. It is memories and superior service like this that will have us return to Celebrity. Abdullah is to be commended for this personalized and priceless act of kindness. Stateroom Attendant Alfredo Dimaano: Upon arrival we entered one of the cleanest cabins we have experienced. It even smelled like fresh country air. He has kept our room spotless and the rose and fresh fruit has made us feel like celebrities. He was hard working and always warm and friendly. He would always go out of his way to see that our needs were met even though he had a lot of other cabins to take care of. He took care of a couple of small requests quickly. We will remember him for a long time to come and he proved to be another one of the best attendants we have ever had. He always made sure that if he saw us he would say hi and ask if we needed anything. At the end of this cruise he too was heading home on vacation to spend time with his family. We wish him a restful time off. Assistant Stateroom Attendant Kadek Kusuma: Kadek made sure we were well taken care of. He was always greeting us with a warm and friendly smile. He quickly helped us out with some small requests too. He had a great attitude and this continues to reflect the high quality of service that was consistent on the Summit. Waiter Savio (Table 301 Late seating): Savio provided superior service. He too was one of the best waiters we have ever had. He was fast, efficient, friendly, and helpful. He took excellent care of us during our 13 meals (we had one dinner at the Captain's Table) in the dining room. He worked hard to serve us and he made sure we were happy with our meals. He also assisted Linda with cutting here steak. It is waiters like Savio that will have us continue sailing on Celebrity. Assistant Waitress Jorge Arias (Table 301 Late seating): Jorge was our assistant waiter and he was also excellent in taking care of us. We really enjoyed having him at our table and he was warm and friendly and took care of everything we needed. He is another good reason we will continue sailing on Celebrity. Bar Server (Captain's Club - Evening) Norris Tyrell: Norris provided outstanding service in the Captain's Club lounge. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Bar Server (Captain's Club - Evening) Vijay R Naik: Vijay provided outstanding service in the Captain's Club lounge. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Bar Server (Captain's Club - Evening) Ricky: Ricky provided outstanding service in the Captain's Club lounge. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Chef De Rang (Captain's Club - Morning) Carlos Mosquera: Carlos provided outstanding service in the Captain's Club lounge in the morning. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Chef De Rang (Captain's Club - Morning) Francy Fermilien: Francy provided outstanding service in the Captain's Club lounge in the morning. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Chef De Rang (Captain's Club - Morning) David Hernandez: David provided outstanding service in the Captain's Club lounge in the morning. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Chef De Rang (Captain's Club - Morning) Gede Sugiarta: Gede provided outstanding service in the Captain's Club lounge in the morning. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Bar Server (Captain's Club - Morning) Roderick: Roderick provided outstanding service in the Captain's Club lounge in the morning. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Housekeeping Vijay R. Naik: Vijay provided outstanding service in the evenings manning the men's room near the mid-ships atrium on deck 4. This is a thankless job handing out clean hand towels but he did it with a smile. His warm and friendly smile demonstrated a true servant's heart. He also worked in the Captain's Club in the evening. He is another reason we will continue to cruise Celebrity. Sommelier Allan Orellanida: We will remember him for his kindness. He was also very professional. We loved his visits to our table and he is another reason we will continue to cruise Celebrity. Greeter Ocean View Cafe Mike: Mike provided excellent when greeting us in the morning with his hand sanitizer. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Greeter Ocean View Cafe Bernard: Bernard provided excellent when greeting us in the morning with his hand sanitizer. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Waitress Anna: Anna was initially as our Assistant waitress during our first 2 days. She did and excellent job and was always warm, friendly and efficient. Waiter Pedro Valencia: Pedro Valiencia did a great job and provided great service while we are in the Ocean View Cafe. We were also with Pedro on the Mercury during 2 sailings. He was always warm and friendly and he is one of the reasons we will continue sailing on Celebrity. Waiter Arnel Mendoza: Arnel did a great job and providing hot coco at the terminal in Halifax. He was greeted us with a warm and friendly smile. It is this type of service and attitude why we continue sailing on Celebrity. Snack Attendant Gusti Yudha Anggara (Bistro on five): Gusti provided excellent service during our visits to this great hidden gem. Snack Attendant Luis Sandoval (Bistro on five): Luis provided excellent service during our first visits to this great hidden gem. Culinary Tour Guide Luther Zabayle (Bistro on five): Luther provided excellent service during our second visit to this great hidden gem. Cook Marshall: Marshall provided great service preparing poached egg specialties. He took excellent care of us. He was always patient with special requests and his warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Future Cruise Department: They were outstanding. They were always helpful and friendly. We attended a presentation on the "Open Passage" program and they did a great job and they were able to answer every question. They are great ambassadors for Celebrity. Photo Staff They were very helpful in developing about 40 snapshots we took of crewmembers for only $0.32 each and after we used an Elite discount coupon. We give these photos back to the crew with a thank you note on the back. We normally have to locate a CVS at one of the ports to get them developed, but no more. We had a photo op with a white background and heart-shaped chair. I thought it might not turn out but Wow! They did a fantastic job and we ended up purchasing this photo. TO ALL THE REST WHOSE NAMES WE FORGOT: We regret if we failed to get their names so please accept this as our thanks for all those who worked behind the scenes for taking such good care of us. FOOD REVIEW: I will let any criticism in this area up to real experts. I am easy to please and, except for the rare dislike of a type of seasoning, I enjoy most foods. I will mention some things that were noteworthy though. About the food? While onboard we were never been disappointed by the meals. Just eat MRE's (Military Rations) for awhile in the desert in the middle-east and you will never complain again. Or at least you shouldn't. I only gained about 2 pounds on this sailing. We try and walk and use the stairs helps burn it off. Worth noting: In the Ocean View Cafe they have Great Belgian Waffles, bread pudding, made to order sandwiches, Superior Angus burgers at the pool grill, fish and chips on selected days, fried, eggs benedict, sticky buns, sorbet, and good coffee. Captain's Club Reception: One afternoon they had a special treat in the Revelations Lounge for Captain's Club Members that included drinks and plenty of special food like Sushi, Bananas flambE, roast beef to mention a few. There was also entertainment. This was well done. Officer's Reception: One afternoon they had a special reception for Select and Elite members in The Revelations Lounge. This gave us an opportunity to spend time with the Officers. This too was well done. Elegant Tea: What a neat experience. It should not be missed. Great scones with jam and whipped cream. STAYING CONNECTED AT SEA We used the internet service and it was great to stay connected. About every third day we would log on, update our Facebook page with a situation report and then we checked our email for anything important from the family. We spent an average of 9 to 14 minutes per day. The cost was $0.55 per minute if you bought the 90 minute package. We were fortunate that Captain's Club Elite members were given coupons for 90 minutes of free internet time. Since we are both Elite we had a total of 3 hours of free time but we only used one coupon for 90 minutes. This is an excellent benefit. Not bad! This saved us almost $50.00. This is another good reason to cruise Celebrity and to make Elite as soon as you can. We place our cell phone on "home only" mode to eliminate the mistake of getting nailed for an international call. We have the international feature turned on in the event we needed to make any calls. In order to use it we simply would turn off the home only feature. Laundry Service: We used the coupons provided to Elite Members of the Captain's Club. We were given 2 (1 each) for 30 pieces of laundry. We used two coupons on this cruise and it saved us over $100.00. Be advised that they cannot be used the last 3 days of the cruise. We also had the coupons for dry cleaning. These saved us a lot. We had 2 more coupons that would have allowed us to send a bag of clothes for wash, dry and fold for $20.00 a bag. There also were other coupons for having 2 items pressed and dry cleaned. We were extremely pleased with the service. The pants and shirts came neatly folded. On the Mercury they came back pressed and on hangers. I even think the underwear was pressed. At least they looked that way. This was the 6th cruise where we returned home with more clean clothes than dirty. This also allows us to pack less. Thanks laundry staff for another great job. Captain's Club Benefits (Elite): Celebrity has made a very important and positive decision to improve benefits to loyal members (even by proxy - Diamond Members on Royal Caribbean). These changes and enhancements have been an important factor for us as we choose our next cruise. It already worked. You can go online and check out the benefits for Select and Elite members. They are a powerful recruitment tool and this was smart decision making on the part of Celebrity's management. We estimate that the Captain's Club Benefits on this cruise alone were valued at almost $600.00. The Senior Officer's Cocktail Parties and the Captain's Club Celebrations are not just a "grip and grin" (smile and a handshake). They were excellent events. Debark We had filled out questionnaires during the cruise relative to our end of cruise traveling plans. This allowed us to get the same debarkation as those traveling with us. We had to give up our priority debarkation lounge and time. Processing started on time for those getting off early. We were scheduled to get off at 9:00 AM and our waiting area was in the Rendezvous Lounge. We were off by 9:35AM. Customs and Immigration was a breeze. No body cavity searches on this port entry. We found our luggage without any problems thanks to those orange bands. There was plenty of space in the rows to easily move them. TRIP HOME We were home around 2:15 PM without incident. Traffic was light and we made it in 3 hours and 40 minutes with one stop. PCD Syndrome (Post-Cruise Depression Syndrome) We purchased, while onboard, an OPEN PASSAGE booking for $100.00 on a Celebrity cruise. We have used these in the past and in fact they provide greater benefits on a 14 day or longer cruise than Shareholder Benefits. We used one to book this cruise for $300.00 Shipboard credit and we now have 2 to use for a future cruise. We can also use this same benefit on 2 other cabins for friends and family who will receive the same SBC. Finally: Well, that about wraps it up. I am sure I have forgotten many events that we enjoyed. This was another terrific cruise and we were blessed that nothing went wrong and that our families were kept safe while we were gone. As always we want to give a final compliment to the crew and staff. Well done faithful servants. May you have fair winds and following seas? Linda and Gary Read Less
Sail Date: September 2012
Celebrity Summit Sept 8, 2011 R/T Port Liberty Canada/New England Background information: Decision to take this cruise My target was to visit Quebec. We had visited most of the other ports so these were not a factor. We had just ... Read More
Celebrity Summit Sept 8, 2011 R/T Port Liberty Canada/New England Background information: Decision to take this cruise My target was to visit Quebec. We had visited most of the other ports so these were not a factor. We had just returned from a Celebrity cruise on the Silhouette, despite a noro-virus problem that dampened the voyage, the ship proved to rekindle my affection towards the Celebrity line. Celebrity offered the best itinerary of those ships sailing out of the NYC area. And, the perks associated with the "Elite" class are outstanding. I would recommend that anyone close to "Elite" make it their goal to reach this milestone. Cabin selection On our last Celebrity Cruise was in a Concierge Cabin. All I have to say the "little" perks associated with this class of cabin made the cruise very enjoyable. However, the price differential between an ocean view and concierge cabin was $1,200 PP. ($2,400 would give me another cruise) A balcony cabin, which represents the minimum that we will normally travel out as, was not that attractive because of the itinerary. Any Caribbean cruise deserves a balcony! So PRICE was the primary factor in the cabin selection. We will see later in this review if this was a good choice. Our cruise experience In the last 15 years, the majority of our vacation experiences have been with deep water cruising (30+). We have done river cruising in Europe, land tours of Central America and the South West, all-inclusive vacations in Jamaica, D.R, and Mexico, a couple of vacations to each of the following - OBX, Atlantic City, Las Vegas, and Florida, a post cruise tour of Alaska, and a land visit on our second trip to Hawaii. As we are not wealthy, the best value for a buck is a major factor. Clearly, the best bang for a buck rest with deep water cruising. A good ship, good crew, and good food have consistently been our experience. The cruise experience Pre cruise planning We selected My Time dinning and reserved a 6:30 seating. We also stated that we prefer a "large" table over a table for two. The time fit us the best by avoiding that "early" dinning time at the main seating. If we were able to share, this would add to our dinning experience. This time line fit in well with the Elite cocktail hour and the show times. We arranged for a private tour on P.E.I. with others on this cruise. Transportation to the port For us, Port Liberty represents the idea cruise departure for NYC area. NO NEED FOR AIR LINES!!!!! Parking -- There is a good system for parking. However, the cost @ $19/day, it is much less expensive for us to hire a car service to pickup and deliver us to the port. We've always used this type of service for both business and personal use without a problem. Historically, the Port has presented minor traffic problems upon arrival. In this instance, there were no vehicles in our path from the beginning of the entry road until we reached our unloading bay. The sight of absolutely no traffic initially had me concerned that we were on the wrong day. It was a relief to see the Summit when we turned into the departing area. We left our home in Wayne, NJ at 10:40 AM and were in the entry scanning area by 11:20 AM. Embarkation process The "Elite" line was much shorter than the regular line. The personnel were very friendly and efficient. We move quickly through the process and were enjoying lunch at the buffet at 11:50 AM Once on board We were met with the customary welcoming toast and preceded to the Ocean View Buffet. There was plenty of available seating and we partook in a light lunch. Our room was scheduled to be available at 1:30 PM but it was announced that it was a ready at 1:15 PM Our Cabin 2089 Deck 2 Initial observation presented a room well appointed and spacious enough to meet the standards expected from Celebrity. As mentioned earlier, we chose to forgo a balcony on this cruise because of the itinerary and price difference. Although there were times that I missed the balcony, overall, in this particular cruise I believe we made the correct choice. I will say that, as long as I can afford it, I would choose a balcony on every warm weather cruise. We had no complaints with the room's condition or size. There were no distracting noises except for one short period late on one night for about one hour. We encountered some very rough seas and this room was very stable and the rough seas went unnoticed. Crew From a very personable Captain to the bus boys in the buffet there was a consistent level of friendly, courteous, and efficient service. There were no exceptions. But there were exceptional levels of service that bear mentioning -- Selma the casino hostess and Lionel our Elite social gathering host Food The buffet -- Breakfast offered a very nice selection including "made to order" poached eggs, omelets, and freshly cooked eggs. (All exceptionally good.) There were numerous other offerings. Lunch had the usual flair of a wide variety of foods and had gourmet made-to-order sandwiches. Dinner offered many choices. One was sushi which was quite good. MDR- Breakfast, many times the meal arrived cool. Lunch was OK Dinner, the meals were exceptionally prepared with a great choice of offerings. I cannot say enough good things here. There was only one exception. Pool side - Lunch hamburgers and hot dogs were standard fare for cruise ships. Bristol at Five Any meal: Simply great. Do not miss this. ($5 cover charge worth it) Sea days Generally there was a lack of ingenuity, imagination, and creativity by the cruise director in entertaining the guest while confined indoors on the sea days. The facility for on board movies - UGH! American football both college and pro was dominate on the air waves but not on the ship. To their credit they did arrange for some games. (I say thank you) The problem was you had to go to your room to have a game with sound or watch it in a venue without sound. Entertainment Very good mix of shows and performers. The port of calls Portland, Maine We were met by a relative at the dock site. Very easy access for pick up and drop off. We took our relatives to eat at a local eatery called the Lobster Shack, a very popular tourist stop. Good meal at reasonable price. Just beat the rush of patrons. Could not enjoy the outdoor tables. It was just too cool. We also visited the 1,700 lb. chocolate moose, Lenny. Bar Harbor, Maine * Very picturesque area. Since we did tours on past visits we took the time to just enjoy this town. As a footnote- here you will find the best prices on shirts, jackets, and other gifts. Halifax, Nova Scotia * Interesting sites right along the waterfront. Sydney, Nova Scotia* See the giant fiddle and an easy walk into town. '* We did not take any tours on this trip but would suggest taking a tour. Charlottetown, P.E.I. Took a tour to "Anne of Green Gables". Went on a private tour arranged before the trip. Six passengers in a van. Stopped to have P.E.I. mussels for lunch. Previous tours in Bar Harbor and Halifax better. This is a nice town to visit on your own. Quebec City, Quebec This was the prize jewel of this cruise. What a beautiful stop! Easy self guided walking tour. Take the EroBus (sp?) $1 charge to anywhere. Good to do before you venture out by foot. Recommend taking the horse drawn carriage ride. Well worth it. We got lucky and spent 3 days here and missed Gaspe. Before you go check out TomsPortGuides.com -- great info no charge. Saving the best for last Elite Perks Absolutely the best! The Social Gathering was great. Little things like the flowers in the room mean a lot. Breakfast in the Normandie for Elite was super. Keep on Celebrity to reach this status. Well Worth it! Read Less
Sail Date: September 2012
Embarkation - Arrived at 11:45, there was no traffic going to the ship. Checked in at Suite check in and boarded in 15 minutes Suite was spacious and clean. Our butler Benjamin was great as was Ruel our cabin steward. Dining ... Read More
Embarkation - Arrived at 11:45, there was no traffic going to the ship. Checked in at Suite check in and boarded in 15 minutes Suite was spacious and clean. Our butler Benjamin was great as was Ruel our cabin steward. Dining Cosmopolitan - the food was better than I remembered The dining room menu had many interesting choices. I had never seen Ahi tuna on a cruise ship menu before, it was on the menu twice. The service was the best. Our waiter Ali and his assistant Hugh Allen were the best team that I have had on any of my cruises. I caught a cold 4 days before we returned to Bayonne. Ali saw me in the buffet at lunch and suggested I try some cinnamon tea with honey. Each of the next four nights at dinner Ali had Allen bring me a cup of cinnamon tea. Buffet was good. Nice choices for breakfast. We had salads for lunch. Normandie -- We were celebrating our 25th anniversary. We had dinner at Normandie for our anniversary. The food was excellent and the service was top notch Qsine -- this was a wonderful experience. I highly recommend it. Be careful not to order to much. Bistro on 5 -- wonderful crepes for breakfast. Worth the $5. Ports were great. Due to bad weather we missed Gaspe and had to spend an extra day in Quebec. As an Elite Captains club Member the perks were great. Daily cocktail party, internet savings and 30 free items laundered. Debarkation -- Our number was in the second group called. We were off the ship and on our way home just after 9 AM. To finish this was our 10th Celebrity cruise and it was by far the best. We have always loved Celebrity and we were not disappointed. Read Less
Sail Date: September 2012
This was our third cruise on Summit, the first after the upgrade. The ship was in good shape, clean and tidy throughout and the staff were really keen to oblige. Embarkation went well and we were soon in the buffet line! Most of the ... Read More
This was our third cruise on Summit, the first after the upgrade. The ship was in good shape, clean and tidy throughout and the staff were really keen to oblige. Embarkation went well and we were soon in the buffet line! Most of the buffet food was good except for the soggy scrambled eggs each morning. Good variety of choice, although some repetition is to be expected on a 14-day trip. The first evening, there was such a crush for Select dining that we ended up in Bistro on 5. The staff were excellent and we had an enjoyable meal for an extra $5 each. After that we found Alexandra to be most helpful with booking times and getting seated at Select dining. The food in the dining room was good, but the lobster was nowhere near as good as on the Silhouette earlier in the year. Our cabin crew was led by Noel and they were first class, no complaints there. We also tried qsine, on a two-for-one deal. It is an interesting format, but we had to cancel our last order as we were full! Complaints: We all had to assemble in the theatre to be processed by US Customs in Bar Harbor and there was no information on how we were going to proceed. Surely someone could have got on the stage and made an announcement? After being processed we went to the Conference room for (Elite priority) tendering, but were again met with no information other than wait 5-10 minutes. After half-an-hour we left and went for lunch on board. We were amazed at how late they were calling tender parties, given a fairly early departure. We left the Elite gathering spot and were off the ship by 8:30 only to have to wait over an hour while the shore staff located two missing cases! Read Less
Sail Date: September 2012
We have been on over 40 cruises. I am 65 and DH is 77. We have done about 16 Celebrity Cruises. We go on cruises for 2 reasons food and entertainment. Both were excellent on this cruise. I know there were problems for most people on ... Read More
We have been on over 40 cruises. I am 65 and DH is 77. We have done about 16 Celebrity Cruises. We go on cruises for 2 reasons food and entertainment. Both were excellent on this cruise. I know there were problems for most people on this cruise but they didn't seem to affect us. We had 2nd seating dinner which we prefer and it was not crowded at all. There were empty tables since a majority of people on this cruise wanted early seating. Obviously it was not possible for everyone that wanted 1st seating to be accomodated. The tendering on this ship was definitely a probelm. It took way too long. We were elite members and were always on the 1st or 2nd tender. We don't do shore excursions with the ship so were not affected at all by the tendering. We don't do a lot of activities on the ship. My husband did go to most of the lectures about space and thought they were excellent. Our service was excellent. Our waiter Mike & Shinde(Asst.) were excellent. We were out of the dining room by 9:45 every night. Our cabin steward also did a good job. We thought the entertainment on this ship was the best we have ever seen on a ship. All the guest entertainers were very good. I mentioned this to Caissie and she said even she was impressed. Most entertainers only did 1 show and only stayed on the ship 1 or 2 nights. The celebrity orchestra was one of the best ship orchestras we have heard. The Production Shows were good. We didn't really like the song in the I Hollywood but they did a good job with it. We liked the other 2 shows better. Phil Tag-a Comedian from New York was very funny. Gary Arbuthnot- a flute player from Ireland was entertaining. He did a variety of music from popular to Broadway to Classical. The show Bande Artistique(Emile & Marie-Claude) was great.It included opera, singing, & juggling. It was very funny & was great. Adam Trent a magician was great. He did simple magic tricks that were very effective. He got a standing ovation at his 1st show. He also did a show at 10:30 in the sky lounge which was very good close-up magic. Paul Tanner-Singer/impressionist was very good. He sang a song especially to me and to several other ladies in the audience. Brooks Ashron-Classical pianist was very entertaining. He did 2 shows and was very well received. We also enjoyed the a-capella group and the band Rhymix. We went ashore at all the ports. We did our own thing in most. In Prince Edward Island we joined 2 other couples from Cruise Critic for a tour. We booked through Fair Island Tours but had a driver Irwin(Rusty Rover Tours). The tour was supposed to be 4 hours but we agreed to 5. He was a good guide. He spoke very good English and knew a lot about the Island. We saw the House of Green Gables, the bridge, and a lot of the countryside. We paid him $100 + $10 tip. The van was a little crowded for 6 people but we did enjoy the people and the company of the other 2 couples. I took a ship tour in Quebec on the 2nd morning with a friend on the ship. It was a city tour and the falls. The guide was very good, very informative and spoke excellent English. We got back to the ship right before the rain. My only complaint on this cruise was the handling of the cruise critic party. It should have been on the 1st sea day and instead was several days into the cruise. The whole idea of the get together is to meet fellow members. It was held in Michael's Club which was not large enough. Caissie (CD) attended but no other officers. Disembarkation was fine for us. We went to the Elite Lounge at 8:40 and left at 9. We found our luggage and walked straight thru customs. There was no line. I Called Independent Driver to pick us up. He was at the port and was there in about 5 minutes. It was $45 for 2 people to the airport. For us one of our best ever cruises. Read Less
Sail Date: September 2011
We could not have a picked a better two-week period to visit New England and Canada. The weather was great - a little rough sailing on the first couple of days because of Hurricane Maria's distant roar but the we and the Summit ... Read More
We could not have a picked a better two-week period to visit New England and Canada. The weather was great - a little rough sailing on the first couple of days because of Hurricane Maria's distant roar but the we and the Summit handled it very well. This was our thirteenth cruise since 1990. The Summit is due for an uplift, however, the minor paint chipping, the railing rust, the morning sun shining through the pinholes in the drapes, did nothing to take away from her splendor. I cannot wait to see her when she's done with her Solstice-sizing at the beginning of the year. Now for some specifics: EMBARKATION - Excellant rapid service. No issues here. I had rented an electric scooter to use while on board and it was waiting for me outside my cabin door - this proved to be a great convenience throughout our trip. Charging it was not possible in the room, so our cabin steward Rolando suggested the Library, "Books", just down the hall. CABIN: We always go with Concierge class on Celebrity. But the first night suggested I would need another mattress - I filled out a complaint form and received a replacement which was much firmer for my back. My wife requested a third pillow, we requested three towels, we had a bottle of champaign and a fruit bowl waiting for us when we walked in the room - all in all the cabin was just fine as were all the pleasantries of Concierge Class. DINING: It has become evident that food portions have decreased over the past few years and rightfully so - there was probably so much waste in the past. However, there was never an issue with our waiter Percian and his assistant Christifano when we asked for more lamb chops or another lobster tail. In all, our dinner and our wine service was excellent. TOURS: All the cities we visited had something to offer by way of history and beauty. We took mostly full day tours that provided lunch - mostly 'CHOWDA' and 'LOBSTAH' in New England! Quebec est tres jolie. One of the prettiest cities we've ever been in. Arriving on a Sunday afternoon, we had pre-booked a two-hour horse and carriage tour with our friends which took us to places in the city that a tour bus could not go. Our tour guide Johnny had a good rapport with the horse and he was full of history and knowledge of Quebec. Calèches de la Nouvelle-France was the tour company. Sydney was the only tour that left much to be desired. Bus was old, tour guide had a microphone problem, etc. Lunch was good - never had Potato Pie before! ENTERTAINMENT: I don't like it when cruisers characterize the entertainment on board as "regular cruise-fare" - well, of course - it's not Broadway and we shouldn't have that expectation. Having said that, the Dance Shows were very entertaining - how those dancers can go on and on always amazes me. The Summit Band was terrific. All of the acts over the two weeks were good. SERVICE IN GENERAL: We have to give a shout-out to the Summit's Medical Staff - We had an issue which could have been disastrous had they not been able to solve it. Waiters in the buffet cafeteria on deck 10 were in abundance - if they saw you with a cain, they never hesitated to take your tray and wait with you online as you selected your food an bring it to your table. The hamburgers and the hot dogs just outside on the pool deck, were delicious. We got to know Captain Panos - he came from an island in Greece next to my parents island. Needless to say, we had an excellent rapport. We got to know the Hotel manager, Jamie Petts, who offered us the Bridge Tour. The Maitre D' was ever present at dinner; the dinner receptionist would always take my scooter and park it out of the way of the dining room entrance -like she was my personal valet. All in all, I would never hesitate to go on Celebrity again - this was our fourth Celebrity Cruise an dcannot wait to go on the Summit after she gets her new facial! Read Less
1 Helpful Vote
Sail Date: September 2011
Celebrity Summit: 11 September 2011, 14-Night Canada/New England Cruise - Round-trip Bayonne, NJ.Inside Cabin Deck 3 forward - port side.Just like our last two sailing on Celebrity ships, when you think your last cruise was the best ever ... Read More
Celebrity Summit: 11 September 2011, 14-Night Canada/New England Cruise - Round-trip Bayonne, NJ.Inside Cabin Deck 3 forward - port side.Just like our last two sailing on Celebrity ships, when you think your last cruise was the best ever and could not get any better - it always does. We continue to believe that this is a direct result of superior leadership on the part of the Senior Staff - From the Captain to the Head Waiters. The crew and staff have made our sailing on the Summit another trip to remember. We were treated very like "Celebrities" by everyone. That is why we continue to select Celebrity as our first choice in cruise linesWe booked this cruise on 28 March 2011 and we invited two other couples to go with us. They are cousins along with their wives. One of them wanted to do something special to celebrate their 50th wedding anniversary (and this is their first cruise). The other cousin and his wife had sailed for the first time on the Millennium last July during a 12 day Alaskan cruise-tour. Linda and I celebrated our 45th this past March and this is a special cruise for us too. We were also scheduled to sail on the Millennium last July, however Linda was diagnosed with cancer last June (2010), and we had to cancel. After 9 months of crippling treatments and God's mercy she has been given a second chance and for both of us this sailing had special meaning as we make every moment count together.Cruising had in effect become our "time share" at sea. We own 100 shared of RCL stock too. At the conclusion of this sailing we will have a total of 219 days on-board cruise ships. Many of our sailings have been on Royal Caribbean Ships (13 cruises / 118 cruise credits) for a total of 112 days on-board. Royal Caribbean had been our preferred cruise line and her Sister line Celebrity continues to meet and exceed our expectations. This was our 24th cruise and our last 3 three have all been on Celebrity including this sailing with a total of 40 days. Due to our Diamond status with Royal Caribbean we enjoy Elite Privileges on Celebrity.FYI: We used our Open Booking to book a 12 night sailing on the Silhouette November 30, 2011. Can't wait.Note: You will find that this review is similar to those previously submitted. This is due to the consistency of services received. I have been accused in the past of working from the cruise lines because of my reviews. Rest assured I do not. Linda and I enjoy taking time to get to know the crew and staff. Some will even comment that we must have been on a different ship because their experience was not like ours.In life my position is that the cup is always half-full and if there is criticism it will be as a result of something serious. You will not find whining in this review. We will offer some suggestions for their consideration.This review will focus more on individual crew members. We have come to the realization that the quality of any cruise is a direct result of those delivering the services. As a result we feel compelled to provide individual compliments and commendations. Celebrity Cruise Line, the Summit's Captain and the Crew's pleasure and number one priority was to make sure our cruise experience was unforgettable and was just as amazing as our previous sailings on Celebrity Ships. Again they achieved their mission by delivering excellent service beyond our expectation. As before, they again made us feel like "CELEBRITIES".We are appreciative of the services and sacrifices provided by the crew and staff. A grateful heart is the father of all virtues. A wise man taught me to be content no matter what my circumstances are. Drive to the cruise port:Four of us are from north-central Pennsylvania and we departed on Sunday morning at 0330 for the 200 mile drive to the port. Along the way we stopped for breakfast and picked up the remaining couple in Calonia, NJ. Luggage drop off:We arrived at the pier at around 0900. Dropped off our luggage, tipped the bag handlers $5.00 for our 2 checked bags.NOTE: We had received E-Docs and as a result we had to use the online check-in services to order luggage tags. They delivered on their promise that we would have them in 5 business days. Parking: We parked the car at the terminal's designated handicapped area for the $19.00 per day fee or $266.00 ("YIKES") for the 14 days. Initially the parking attendants tried to convince us that we were only going on a 7 day cruise. It took some convincing on our part that we were at the right terminal and the right ship. We even had to show them our documents to prove it. We then walked a short 20 yards to the terminal dragging our carry-on luggage.Terminal/boarding processing:We waited on benches outside the entrance only a short time before we were allowed in the terminal after we showed our passports and boarding passes. Our carry-on luggage was x-rayed. Next, we each had to fill out and sign a form indicating that we were not ill or recently ill. Good thing they did not ask us about our mental state. We were then directed to the main seating area to wait for the process to start. We were one of the first ones in the terminal and were given boarding cards based on our arrival order. We had to wait only a short time before they started the processing. We were directed to a line for Select and Elites which was already long due to guests being directed into the line as they entered the terminal. This meant that even though we were one of the first ones in the terminal there were about 30 people ahead of us. This was a glitch on the terminal operators that can be easily fixed with "a heads-up" on their part.Our cousins were not select or elite and there was no one in their lines so they actually were completed before we were half way down the line. We would have been better off simply taking the same line they did.We submitted our boarding pass, passports, "we-are-not-sick" forms, and credit card. We were welcomed by a very friendly staff and given our SeaPass cards. We were directed to another area for the photo ID part of the process and finally we had our welcome aboard photo taken by the ships photography staff. We always buy this photo. Note: After the photo was taken we were given a coupon providing a 25% discount on the boarding photo if purchased tonight. We did and saved $5.00.They had set up an area for VIP's but we decided to wait with our friends. Loyalty breeds loyalty, until it was time to board. They started the boarding a little after 1130 and we joined the Priority Line. So much for total loyalty. We then boarded the bus for the short hop to the ship. Welcome aboard:The gangway led to deck 1 mid-ship. There were glasses of champagne and juice there for the taking, or not! We were directed to the elevators which were manned by crew members to make sure you went to deck 10 for lunch as the cabins were not yet ready.Since our cabins would not be ready until 1315 hours we headed immediately to the Waterfall Cafe. We were the first ones there. On the way in we met Mario who was offering hand sanitizer. We accepted. An old Navy Corpsman friend of mine said that if you want to stay healthy and maintain unit integrity make sure to wash your hands before eating. We then picked a large table and using cell phones we were able to tell the rest of our group where we were.We had lunch together here and this would continue to be a place where we would spend a lot of time. This was our 1st meal on the Summit and by the time we disembarked we had 42 meals, not including snacks. At 1:15 we were off to our cabins to stow our carry-ons. Our cabin number was an inside Category 10 #3049 port side forward just aft of the forward elevators. This is a good location as it is close to the theater, and elevators to take you to the Solarium and Revelations Lounge. It was also close to the lobby area. We posted our door sign that includes our photo and a list of past cruises. Our stateroom attendant Elvis Fernandes from India (refer to his commendation under staff comments) showed up almost immediately. He provided us with a warm greeting and gave us the normal orientation. We showed him a small magnetic sign that we would place on the outside of the door whenever we were out of the room. That way he would know that we were gone and could make up our room. Note: On Royal Caribbean they have little cards to put into the door key-card slot to indicate that when you were out of the room and to "make up the room" or one for "do not disturb". Since Celebrity does not do this we created the door magnet system to help the attendant. They have their own secret simple method of telling if you have opened your door. I will keep their method confidential.We stored our carry-on items and hung our vanilla tree car air freshener for a smell of home. We use a new one every three days and it gives a sweet welcome every time we enter the room.We found an envelope that contained a card with information about our dining assignment with the location, time, and table number - late seating 8:30 PM table 407. We requested through our travel agent and also emailed the Summit with our table request that made an appeal for a large table near a window on the lower level of the Cosmopolitan Restaurant. With our table number in hand we headed to deck 4 to find our table. The dining room was open to explore and we soon found our table. It was port side aft near a window in a quiet corner. It was a table for 8 but our party of 6 was the only ones assigned to it. We could not have been happier with the results. Thanks again Summit for honoring our request.Back to the room and soon our 2 large suitcases arrived. This is always a relief. Fourteen days in the same clothes and wearing sneakers on formal night would not be pretty. It only takes 15 minutes to unpack and organize as we are on auto-pilot for this task. Since we had been up since 0200 hours it was time for Linda to take a short nap while I unpacked and stowed our gear. Cabin 3049 - Inside Category 10 (170 Square Feet)This cabin had good storage space. It was easy to organize our clothes and supplies for the next 14 days. Just inside the cabin door was a 2 door closet that was about 4 feet wide and was used for long hanging clothes, shoes and a top shelf for additional storage there we found 2 nice (slightly worn) white Celebrity waffle robes.Next to that was another closet that contained a top shelf for the life vests, the safe and 5 drawers on the bottom. In the corner at the end of the closet area was an angled area that contained a top shelf, a TV with a remote, a shelf that held 2 wine glasses and information directory and below was a small refrigerator that contained a good variety of "pay-for" drinks and snacks. Next to that was a dresser/desk that had a small drawer on each side, a chair and a waste can. On the desk was our copy of Celebrity Today and our Captain's Club coupons, schedule and guide. There was also an electrical outlet. There was a stainless steel/chrome tray with glasses, a filled ice bucket, and carafe. Nice touch.The opposite area also has a wide chair and a small round glass table.At the far end of the cabin are 2 twin beds. We had requested in our online profile that the beds be split as this gives us plenty of walking room and they can actually be used like couches. Between the beds were 2 nightstands with a light on each one and the phone. The nightstands had 2 drawers each for more storage. Behind the bed was a large wall mirror with a framed picture in the center.The hallway also had a full length mirror for that "final check". Fly up? The bathroom or HEAD was better and bigger than on most ships for an inside cabin. It also had plenty of space to store items above and below. There was a hide-away trash holder, tissue dispenser, doors that had shelves and above counter storage of 2 shelves and 4 glass holders for personal items.The shower was extra large with the standard removable nozzle. The shower curtain was cloth and there was a corner held to hold soap and shampoo. The water was always hot and we never ran out.Towels and wash cloths were plentiful with the exception of once when during the morning cleaning they initially had only one wash cloth and the attendant apologized and told us he would get the second one to us as soon as he received more wash clothes. This also happened once with the floor mat. It should be noted that they were in place by the time we needed them.The soap, conditioner, and shampoo were specially made for Celebrity and the soap sure smelled good. There was also a container with cotton balls and Q-tips.While we were there they installed a nightlight in the bathroom that was sensor activated. This was a great welcomed idea.The cabin was always spotless and we never wanted for anything. There was some slight wear due to the ships age but it was nothing to complain about.Once we noticed a slight sewer odor and it was taken care of before we returned to our cabin.On the Mercury we were provided us with fresh fruit every day along with plates, napkins, and silverware. This was not provided on the Summit.Carry-on items stowed, we then went to deck 11 to take photos of the New York Skyline. We also made our pre-departure phone calls home while topside to say our "good-byes". A quick tour of the public areas and then it was back to the room to get ready for the lifeboat drill. LIFEBOAT DRILL We headed to the theater for the lifeboat drill. As with our last sailings on the Celebrity we did not need to take or wear our life preservers. Once we mustered in the theater we were shown the proper donning of the vests. The drill was quick, smooth and painless and we also had the save the waves lecture - don't throw anything overboard, especially any of those annoying fellow passengers.TIPPING:We used the onboard system where $11.50 was added each day to our SeaPass account for each of us. This totaled $322.00 for both of us for the 14 day cruise. Well worth the service we received.We also spent another $170.00 for pre-tips and additional $100.00 for individual tipping. Our total on-board tips were $592.00. Most of the extra tips went to those normally receiving tips while others were given gratuities for personal services rendered. We usually pre-tip the Cabin attendant, Head Waiter, Waiter and Assistant Waiter provided they are delivering expected service (they always have). For this trip the pre-tip was about 25% per person of the normal tip and it was in addition to the standard daily tipping. We provide these on day 2 of the cruise. Linda and I both continue to feel blessed and it is our personal mission to share our blessings. To those whom much is given, much is expected.We used $50.00 worth of $1.00 gold (looking) coins and $50.00 worth of $2.00 bills as an expression of appreciation for those providing additional service. SEA DAYS & PORTS OF CALL: FYI: I cannot usually go into great detail for the ports of call as we are boring tourists. We usually just walk around the towns' small shops buying a tablecloth or small souvenir if it is a port that we have never been to. In that case it is a small item with the location's name on it to display on our shelf. Not sure why we spend the money since no one looks at them anyway. Also this was our third trip cruising to New England and Canada, once in 2007 and again in 2008 both on the Explorer of the Seas. We mainly took this cruise to spend time with my cousins and to celebrate Linda's recovery. As a result we planned to spend little time ashore.Day 1: Embarkation and Sea DayWe simply spent the time getting settled in, lifeboat drill, checking out the ship, dinner and the welcome aboard show.Day 2: Sea DayStarted off the day at the Captain's Club breakfast area and here we met with the Captain's Club Host and also got a chance to meet several of the wait staff. Mostly we simply enjoyed a relaxing day at sea. Took in a movie and spent much of the time talking at breakfast and lunch with our family. It was also the first formal night. Day 3: Boston, MassachusettsThis was our first stop and the last time we visited this port we took the shuttle bus to town and walked the historical trail. This time we were met at the terminal by a close friend who is a DEA Agent and has worked this area for the past 15 years. He was actually a cadet in the academy where I taught back in 1994. We went and had coffee, reminisced about the old days when he was a County Detective back home and took a nice walk along the harbor before returning to the ship.Day 4: Portland, MaineThis was our second stop. On this day Linda and I remained on-board. The last time we were here we took a tour of the area ending at the Portland Lighthouse. Day 5: Bar Harbor, MaineThis was our 3rd stop. A bit foggy in the morning. Took a tender ride to the town on a whale watching boat.. It provided a great ride. Once in town it was warm and sunny. We walked the town and the shore line before returning to the pier for the tender ride back. This time it was on one of the Summit's tenders. A bit crowded and a little more rocky but still a good and safe ride.The last time we were here we went to Rupinuni's for a bowl of their famous chowder and walked the town and shore.Day 6: Halifax, Nova ScotiaOn this our 4th stop we walked to the market place and tried to get on the free WIFI but too many were already on. On our last two visits here we did the Peggy's Cove and harbor Lobster Shack tour we booked with Jonathan Duru. A perfect day for sure. The last time we were here we spent most of the time in the Maritime museum and the ship Arcadia. Day 7: Sea DayStarted off the day again at the Captain's Club breakfast and repeated the events of day 1. We experienced 15-18 foot seas and 50+ knot winds in the Gulf of St. Lawrence. The ship handled it well.Days 8 and 9: Quebec City, QuebecOn this our 5th stop, which was an overnighter, we stayed on-board the first day. On the second day we ventured into town staying on the lower level and remembering the days when we visited here several years ago. Day 10: Sea DayWe started off the day as we usually do on a sea day. Told you we were boring folks.Day 11: Charlottetown, Prince Edward IslandShopped in one of the old converted buildings near the terminal and Linda bought an Ann of Green Gables doll. There we made arrangements to be picked up for a 30 minute carriage ride around town for $60.00 plus tip. Well worth the cost as this is one of Linda's favorite things to do. Day 12: Sydney, Nova ScotiaWe went ashore this day. The weather was perfect. The terminal offers free WIFI and it worked well. We walked into town and stopped at Governor's Pub and Eatery which was within 3 blocks of the terminal. There we enjoyed great music on the second floor bar area. This Irish Pub is a must stop. Make sure you try the Poutine for only $4.99. This is a large dish of great French fries covered in gravy and melting cheese.Days 13 & 15: Sea DaysSame routine as before with the exception of the last formal night on day 13. We were invited to the captain's table as the guests of the Hotel Director. We were treated again like celebrities. We are not sure why we were blessed by this opportunity but we are grateful to those who created a night to remember. Ports of call summary:This cruise provided us with an opportunity to see places that we have already been to. We still enjoyed every stop and it was well worth the trip. The spacing of the sea and port days was just right.Sea days:In addition to the 8 port days we had 5 sea days with the last 2 days on-board at sea. This gave us time to rest up and enjoy formal nights and all the shows.CREW AND STAFF COMMENDATIONS Below are individual compliments about many of those who have met the mission. I may have misspelled several names since some of my notes were hard to decipher. I am sure I missed some too. We never experienced a bad moment due to a member of the crew or staff. They all went out of their way to help make this another memorable cruise.CAPTAIN PANAGIOTIS MANTZAVINOSCaptain Mantzavinos proved to be a competent and skilled Master of the Vessel. He kept us safe even in some of the thickest fog I have ever seen. He took time throughout the cruise to meet and greet passengers. He seemed to be everywhere and would always greet us with a warm and friendly smile. We enjoyed warm and wonderful short conversations with the Captain. He attended many events including the Cruise Critic Connections Party. He is a great Ambassador for Celebrity. We will always remember this cruise because of his kindness. It is specifically this type of treatment and attitude that will have us continue sailing on Celebrity. Hotel Director Jamie Petts:What a terrific job Jamie did in making sure all our needs were met. We could not have asked for better service. His personal attention to detail made sure of that. We will always remember this cruise because of his kindness. He was our host at the Captain's Table on the last formal night and what an honor it turned out to be. Not only did we enjoy a terrific meal with superior service, we enjoyed a wonderful conversation. He was always accessible and his warm and friendly smile is another reason we will continue sailing on Celebrity. Guest Relations Manager Jacque DeGuzman:We remember Jacque from our time on the Mercury and she remembered us even greeting us with a hug. Priceless! She was always warm and friendly and her contagious attitude shows in the commitment of her staff to deliver excellent service. Her leadership is another reason we will continue sailing on Celebrity. It is this type of personal touch that makes you feel like a "Celebrity". Cruise Director Damian de Lorenzis:We loved Damian. He was incredible and provided great entertainment. He was always warm and friendly and seemed to be everywhere. He too made us feel like "Celebrities".Executive Chef Corleto De La Cruz:My weight gain is proof of a job well done. He provided excellent food and service and he even visited the Captain's Table the night we were there. I have read several comments posted on Cruise Critic's Roll call for this sailing and thought I must have been on a different ship. We had great food. It was never cold. The only complaint was that there was too much food and we lacked self-discipline. I have since found out that we can ask for reduced portions. We will try this the next time we sail.Stateroom Attendant Elvis Fernandes:Elvis was our hard working cabin attendant and he was outstanding in keeping our room spotless. He would always go out of his way to see that our needs were met even though he had 26 other cabins to take care of. He took care of a couple of small requests quickly. We will remember him for a long time to come and he proved to be another one of the best attendants we have ever had. He always made sure that if he saw us he would say hi and ask if we needed anything. Assistant Stateroom Attendant Andri Nazarchuk:Andri made sure we were well taken care of. He was always greeting us with a warm and friendly smile. He quickly helped us out with some small requests at a time when he was really busy. He dropped what he was doing and did this with a great willing attitude that continues to reflect the high quality of service that was consistent on the Celebrity. Waiter Supriyono:Supriyono provided superior service. He too was one of the best waiters we have ever had. He was fast, efficient, friendly, and helpful. He took excellent care of us during our 11 meals (we had one dinner at the Captain's Table) in the dining room. He worked hard to serve us and he made sure we were happy with our meals. We will remember this time with fondness for a long time to come. It is waiters like Supriyono that will have us continue sailing on Celebrity.Assistant Waitress Pauline Antoine:Pauline was our assistant waitress and she was also excellent in taking care of us. We really enjoyed having her at our table and she was warm and friendly and took care of everything we needed. She is another good reason we will continue sailing on Celebrity.Sommelier Juris Kalaw:Juris was the Sommelier (wine Guy) for our table. We will remember him for a long time for his kindness and his friendly conversations. He was also very professional. We loved his visits to our table and he is another reason we will continue to cruise Celebrity. Captain's Club Host Graeme Kelleher:As the Captain's Club Host he was excellent in making sure we were well taken care of. What a daunting task considering there were over 400 guests taking advantage of Elite privileges. On the second day of the cruise we found in our room a rose he sent to Linda. He seemed to be everywhere. He also attended the morning and nightly socials in the Exclusive Lounge for Elite members and he made sure he greeted and spoke to everyone. We believe he might have been responsible for our invitations to special events including dinner at the Captain's table on the last formal night, the elegant tea, and the Bridge tour. I especially appreciated the friendship that was established during this cruise. It is service like this that will have us return to Celebrity.Third Cook Antonius Prayitno:What a wonderful member of the cooking staff. He was the best omelet maker onboard. He was always friendly and served up his specialty with a warm smile and salute.Head Waiter - Maitre'd Sasha:Sasha was our head waiter and we are appreciative of his excellent efforts and his leadership in taking good care of us. If we needed something special he took care of it. Always greeting us with warm and friendly greetings. It is service like this that will have us return to Celebrity.Waiter Abdullah Avci:His outstanding "service oriented" attitude made him a "standout". We knew him from the Mercury and he remembered our names too. His work in the public areas was wonderful. Wherever we sat, and if he was assigned to that area, he would promptly make sure we had whatever we needed. Another example of his outstanding service was demonstrated by the following act of kindness; during the cruise Linda and I would be walking arm in arm to help steady her. This was due to her recovery still being a work in progress. Abdullah would immediately come over and offer his arm too on the opposite side. This soon became the anticipated highlight of our cruise. Meeting Abdullah and having him escort Linda to her table in the main dining room or the cafe. When we would leave he would provided this honored escort out to the lobby area. It is memories and superior service like this that will have us return to Celebrity. Abdullah is to be commended for this personalized and priceless act of kindness.Bar Server Alvaro Gil:Alvaro provided outstanding service in the Captain's Club lounge. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Waiter Ida Bagus Krisnawan: Ida always provided outstanding service in the Captain's Club Lounge in the morning. I always enjoyed our conversations and he was fast, courteous, and professional. Thanks Ida. Great job! Ida is one of the reasons we will continue sailing on Celebrity.Sommelier Neven Kovac: Ida provided great service in the Captain's Club Lounge in the morning. He was courteous, informative, and professional. He is one of the reasons we will continue sailing on Celebrity.Bar Server Kenroy:Kenroy provided great service. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Cook Erik Estrada: Erik provided great service preparing poached egg specialties. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Future Cruise Planner Toni Dunlap:Toni was outstanding. Extremely helpful and friendly. She was able to answer every question and one of the great ambassador's Celebrity has.Photo StaffThey were very helpful in developing 20 snapshots we took of crewmembers for only $0.32 each and after we used an Elite discount coupon. We give these photos back to the crew with a thank you note on the back. We normally have to locate a CVS at one of the ports to get them developed, but no more.TO ALL THE REST WHOSE NAMES WE FORGOT: We regret if we failed to get their names so please accept this as our thanks for taking such good care of us. FOOD REVIEW:I will let any criticism in this area up to real experts. I am easy to please and, except for the rare dislike of a type of seasoning, I enjoy most foods. I will mention some things that were noteworthy though.About the food? While on-board we were never been disappointed by the meals. Just eat MRE's (Military Rations) for awhile in the desert in the middle-east and you will never complain again. Or at least you shouldn't. I only gained about 3 pounds on this sailing. We used to walk and use the stairs helps burn it off and Linda used to get her 2 miles each day but that is no longer possible so we watched everything we ate and we ate just about everything we saw.Worth noting:In the Waterfall Cafe they have Great Belgian Waffles, made to order sandwiches, Superior Angus burgers at the pool grill, fish and chips on selected days, fried zucchini, eggs Benedict, sticky buns, sorbet, and their coffee there was as strong and good as Starbucks. Note: The coffee in the dining room was a bit wimpy. Captain's Club Reception:One afternoon they had a special treat in the Revelations Lounge for Captain's Club Members that included drinks and plenty of special food like Sushi, Bananas flambE, roast beef to mention a few. There was also entertainment. This was well done.Officer's Reception:One afternoon they had a special reception for Select and Elite members in The Revelations Lounge. This gave us an opportunity to spend time with the Officers. This too was well done.Brunch:On one day they had a brunch in the Cosmopolitan Restaurant that was incredible. Roast pork, shrimp, eggs to order, too many items to remember or mention. This was another event not to be missed.Entertainment:We saw most of the shows and they were great too. Ric Steel was a "HIT" for us. He provided music that we loved and he was sought out in other lounges when he preformed. I am no critic when it comes to judging entertainment.Elegant Tea:What a neat experience. It should not be missed. Great scones with jam and whipped cream.STAYING CONNECTED AT SEAWe used the internet service and it was great to stay connected. Once each day we would log on, update our Facebook page with a situation report and then we checked our email for anything important from the family. We spent an average of 9 to 14 minutes per day. The cost was $0.55 per minute if you bought the 90 minute package. We were fortunate that Captain's Club Elite members were given coupons for 90 minutes of free internet time. Since we are both Elite we had a total of 3 hours of free time. This is an excellent benefit. Not bad! This saved us almost $100.00. This is another good reason to cruise Celebrity and to make Elite as soon as you can.We place our cell phone on "home only" mode to eliminate the mistake of getting nailed for an international call. We have the international feature turned on in the event we needed to make any calls. In order to use it we simply would turn off the home only feature. Laundry Service:We used the coupons provided to Elite Members of the Captain's Club. We were given 2 (1 each) for 30 pieces of laundry. We used only one coupon on this cruise. Be advised that they cannot be used the last 3 days of the cruise. We also had the coupons for dry cleaning. This saved us a lot. We had 2 more coupons that would have allowed us to send a bag of clothes for wash, dry and fold for $20.00 a bag. There also were other coupons for having 2 items pressed.We were extremely pleased with the service. The pants and shirts came neatly folded. On the Mercury they came back pressed and on hangers. I even think the underwear was pressed. At least they looked that way. This was the third cruise where we returned home with more clean clothes than dirty. This allows us to pack less. Thanks laundry staff for another great job.Captain's Club Benefits (Elite):Celebrity has made a very important and positive decision to improve benefits to loyal members (even by proxy - Diamond Members on Royal Caribbean). These changes and enhancements have been an important factor for us as we choose our next cruise. It already worked. You can go online and check out the benefits for Select and Elite members. They are a powerful recruitment tool and this was smart decision making on the part of Celebrity's management. The Senior Officer's Cocktail Parties and the Captain's Club Celebrations are not just a "grip and grin" (smile and a handshake). They were excellent events.DebarkWe had filled out questionnaires during the cruise relative to our end of cruise traveling plans. This allowed us to get the same debarkation as those traveling with us. We had to give up our priority debarkation lounge and time. Processing started on time for those getting off early. We were scheduled to get off at 9:00 AM and our waiting area was in the Rendezvous Lounge. We were off by 9:35AM. Customs and Immigration was a breeze. No body cavity searches on this port entry. We found our luggage without any problems thanks to those orange bands. There was plenty of space in the rows to easily move them. TRIP HOMEWe were home around 3:30 PM without incident. Traffic was light and we made it in 3 hours and 40 minutes with one stop.PCD Syndrome (Post-Cruise Depression Syndrome)We purchased, while on-board, a Next-Cruise-Booking for $200.00 on a Celebrity cruise. We have used these in the past and in fact they provide greater benefits on a 14 day or longer cruise than Shareholder Benefits. We used it to book a 12 night sailing on the Silhouette out of Bayonne for the Southern Caribbean.Finally:Well, that about wraps it up. I am sure I have forgotten many events that we enjoyed. This was another terrific cruise and we were blessed that nothing went wrong and that our families were kept safe while we were gone. I want to give a special thank you to my cousins Richard and Rick along with their wives Sandra and Prudence. Fellowship might have gotten its root term from "fellows on a ship" - getting along in tight quarters. As always we want to give a final compliment to the crew and staff. Well done faithful servants. May you have fair winds and following seas?Linda and Gary Read Less
1 Helpful Vote
Sail Date: September 2010
We've just returned from this cruise sailing from New York to Quebec via Newport, Boston, Portland, Bar Harbour, Halifax, Quebec and Charlottetown on the Celebrity Summit. It was a real adventure because this was the first time I have ... Read More
We've just returned from this cruise sailing from New York to Quebec via Newport, Boston, Portland, Bar Harbour, Halifax, Quebec and Charlottetown on the Celebrity Summit. It was a real adventure because this was the first time I have visited the U.S. and Canada and the first time on board a Celebrity cruise ship. The ship was impressive with plenty of space inside and out in all areas, which meant the ship never felt crowded. It was immaculately clean, tidy and fresh and had a great atmosphere. I particularly liked Cafe Cova for drinks during the day and the Champagne/Cocktail lounges for evening drinks because they had a wonderful atmosphere and could be relaxing as well as stimulating depending on the time of day. We did not bother with the "crows-nest" bar at the top of the ship as it was either empty or was holding some form of "entertainment" that crowded the place out. All the serving and cabin staff were excellently trained and had slightly more professionalism than those on other cruise lines I have encountered. All food from breakfast to dinner was generally excellent, but avoid "Moroccan Style" dishes because they tasted bland and far from fruity and spicy as you might expect. The entertainment on board was expected to be really good, but for me it failed (apart from the bands). After dinner "shows" were at really stupid times and did not fit the timings for dinner. We were on the 8.30pm sitting and missed the early show (we were dressing for dinner)and the later show (we were eating dinner). Karaoke and quizzes are best left on land! We chose not to do any excursions, which like those offered by other cruise lines lack imagination and quite frankly mean alot of queuing - spending hours on a coach with people pointing out the obvious just to get to a destination where you get ten minutes to take photos (weather permitting) may suit some people, but we prefer to explore the ports of call and get to know the real town. Read Less
Sail Date: September 2010
My wife and I are in our early 50's and have sailed 8 times on RC and once on Disney. We wanted to try Celebrity and this itinerary was great because it went to Quebec. We had been to New England and Canada on RC, but they stopped ... Read More
My wife and I are in our early 50's and have sailed 8 times on RC and once on Disney. We wanted to try Celebrity and this itinerary was great because it went to Quebec. We had been to New England and Canada on RC, but they stopped going to Quebec about a year before I booked that one. This cruise also did a stop in Newport R.I. and P.E.I. which we didn't get on our earlier trip. As Diamond members with RC we were automatically made Elite members on Celebrity. We got the cheapest suite they offered. Because of this, we bypassed the long check-in line and were directed to a line with only one couple in front of us. According to the greeter "suite trumps everything" and the sky suites are not much more than the balconies. I'll get into other perks later because they are worth noting. Ship: Summit is one of the smaller and older ships we have traveled on but was very nice. I have read a lot of reviews talking about how old it is and showing its age. Because of them I spent a lot of time looking for defects and found problems here and there with cosmetics and deck tables which were in really bad shape. I don't know that I would have noticed or cared if I hadn't been purposely looking for them. I understand the ship is going into dry dock next spring for refurbishing but there was little to detract from our experience as it was. Being a cold cruise the crew repainted the pool, sanded the aft deck and did a lot of re-varnishing since most people didn't use the pool deck much. The only real problem I had is that at 6'6" I had to duck while taking a shower. I couldn't stand in the tub and I doubt the refurbish will correct this. Room: The room was small, about the size a standard balcony is on most ships. Storage was difficult going to a cold climate on a 14 day cruise but we managed. The closet was large but without a lot of hangers and there were only six shallow drawers and a couple small cabinets for folded clothes. I found the window from the living area into the bathtub (with mini-blinds) amusing. Food: I don't know why I have seen so many bad reviews on the food. We ate almost every meal in the Waterfall Cafe. We went once to the MDR on the second formal night and the food was great there as well. We don't like eating in formal settings much and prefer to grab meals whenever we like. Waterfall always had a great selection. There was always a sushi area, stir-fry, pasta and Indian section. They also had American fare which changed every night. There was usually a pizza area and sandwiches. I couldn't believe how good the steak was on the buffet, tender and medium-rare. The only thing I had which was bad was the grilled lamb, over-cooked and tough. But they had Scotch Eggs! The breakfast buffet always had 4-8 egg stations open for whatever you wanted, along with the excellent waffles. If the lines look long, just move toward the back of the Cafe, there are usually stations open with no line. I also have read complaints about how you cannot serve yourself at places on the buffet. This wasn't a problem with me and I think it helps keep the chance of contamination down. Entertainment: Celebrity seems to try to emphasize the music on the ship. The big band group was fantastic, as were the string quartet, Elk Island Quartet and A Capella group. The comedy show was very good. We were not really happy with the cruise director though. He seldom made announcements about events on the ship and just didn't really seem to be trying to make the cruise enjoyable. But his staff was fantastic, we especially like Lori, who did the trivia. Staff: This is where the cruise really shined! Servers in the the Waterfall were singing while they worked. They all seemed happy doing their jobs and some said it was because the managers treated them well and didn't run rough-shod over them. We were always greeted by the staff in a genuine manner and they went out of their way to make sure we had whatever we wanted. I have never been on a ship where all the staff seemed so genuinely pleased with their jobs. And did they have talent? You bet. They did a talent show on the last night which was fantastic. James, from the Philippines blew everyone away. But aside from that, we had some other examples. We spent a lot of time in the disco lounge. It was the only indoor area we disgusting, black-souled cigarette smokers could smoke. Yovani and Winston were a real team up there running the bar. Yovani brought his guitar up and played for us one night. We were usually the only people there between 7-10. He was excellent and a real professional at his job. Winston had a fantastic voice and sang with the band every now and then when they started up at 10:00. There was also a young man who juggled wine bottles when he wasn't busy. Perks: OK, here are all the perks we saw. A glass of champagne when you checked in. We had a bottle of Champagne in our room because of the suite and fresh fruit, canapes and desert tarts every night. When a clerk in the shoppes found out it was my wife's birthday, she got another bottle of champagne. (I think it helped that she bought a diamond ring). We don't drink wine, so we made some other cruisers happy and gave them away. Every single night there was a party for Captains Club members in the disco area and they got free drinks from 5-7. We never went to those, we had purchased drink packages before the cruise and could get whatever we wanted anyway. But I was really impressed that they did this for their members. There were also coupons for free laundry and other things along with a really nice leather-trimmed purse for my wife. Oh, we had a butler along with the normal cabin staff. How cool is that? And he really went out of his way to get us anything we wanted, brought my wife roses for her birthday. This cruise had an older crowd. There were only 3 children on the ship and they were all from the same family. Most of the people were around our age or older, not many younger, mostly older. This made it very relaxing. Lots of people from the U.K. on cruises out of Cape Liberty which is nice. I was impressed with the quality of the cruise line and booked another for next September in Alaska. I'm not going into any reviews of the ports because I wanted to keep this short and have already failed. But I will say Quebec and Bar Harbor should not be missed, absolutely fantastic. And take the horse-drawn ride in Cadillac Mountain in Bar Harbor if you go. Read Less
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