1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Cruises Cruise Reviews
3 Helpful Votes
Sail Date: August 2019
I booked this particular ship due to the itinerary as it related to the time in port in the three Alaska ports. The hours in port were longer and or better to my liking than the other cruise lines I explored when planning this trip. Out of ... Read More
I booked this particular ship due to the itinerary as it related to the time in port in the three Alaska ports. The hours in port were longer and or better to my liking than the other cruise lines I explored when planning this trip. Out of the 5 cruises I have been on (3 Carnival, 1 Royal Caribbean, and this one on Celebrity.) This was the overall worst of the 5 cruises. The only highlights was the food inside the Blu Restaurant and our server Orlando. He was so great I wanted to adopt him and even told him as such. The food in the buffet was dreadful. It was either exceptionally old as if it was sitting there all day or was cold. The food in the buffet on the rarity we went there, even made my girlfriend very sick, sick to the point of staying in the cabin near a bathroom for the last full day of the cruise which made us miss touring Victoria until the next day when we left the ship. Thankfully we didn't have too far of drive to return home. The cabin steward we had was also excellent, and one of the shop workers onboard by the name of Alson was beyond helpful and very much appreciated. Also the spa was a nice experience. I had a pedicure and my girlfriend had a manicure. The staff in the spa were great to interact with. They knew what they were doing and were very personable. The rest of the onboard experience was very hit or miss. The entertainment was very spotty as well. They had some great moments here and there, but nothing to really be thrilled by. Every show we went to, the theater was half empty or more. Read Less
4 Helpful Votes
Sail Date: July 2019
This was our second cruise with Celebrity, and it certainly won’t be our last… In fact it was our second cruise on the Eclipse; we’d been around the Baltics and to St Petersburg (another superb itinerary) when she was newer and shone ... Read More
This was our second cruise with Celebrity, and it certainly won’t be our last… In fact it was our second cruise on the Eclipse; we’d been around the Baltics and to St Petersburg (another superb itinerary) when she was newer and shone a little bit more, but the slightly older lady definitely hasn’t lost her sparkle! This was one amazing itinerary- sailing out of Vancouver (spectacular in itself), on to Icy Strait Point, a trip to Hubbard Glacier, back to Juneau, Ketchikan and back down the Inside Passage towards home. The sights in the right weather, which we were lucky enough to have all week, are unsurpassed: snow-topped mountains, small islands dotted with pines, early morning mists, clear blue skies, humpbacks, orcas, porpoises, sea otters, sea lions, seals, bald headed eagles, bears, and a glacier which grew before our eyes in a glassy sea dotted with curiously shaped ice blocks, some the size of a iceberg… Celebrity looked after us, and very well we felt: our balcony stateroom was cleaned twice a day by Imade, the best cabin steward we’ve ever had in our six cruises to date. Yes, it’s knocked about a little bit since the last time we were on board, but we’re all a bit weathered with age… Food was exceptionally good in the Moonlight Sonata Dining Room where service was prompt and good humoured, thanks to Julius Caesar (minus his helmet), Santos and wine waiter, Rakman. We enjoyed the variety and quality of the buffet but found it difficult to get a table at times, one of the disadvantages of doing a cruise where many would otherwise stay outside on their sunbeds from dawn til dusk. On this cruise, we took to having lunch back in the main dining room, where we enjoyed all sorts of treats such as duck and steaks. Service in the bars was good although we felt that there should have been more staff on occasions. The main shows in the theatre were a little odd for our tastes at times- some strange song choices, and some weird concepts, one of which involved a top hat (!) but the singers and dancers were all well drilled and worked hard around the ship with their ad hoc shows to keep us entertained. Well sone to Simon, our Cruise Director. We particularly liked Savannah Smith, and knew that if ever the ship’s fog-horn lost its bellow, Savannah would step right in. What a pair of lungs! We enjoyed her so much, we ate lunch early one day just to attend her extra matinee show. With only three ports in the week we chose to book independent excursions at Icy Strait Point (whale watching) and Juneau (a city tour, a trip to the Mendenhall Glacier and another whale watch) which were cheaper than those on offer with the cruise company. We were also on smaller boats for the whale watching, an obvious plus. We chose the Lighthouse, Totems and Eagles tour in Ketchikan and were glad we did. The added advantage of this particular itinerary was the fact that so much was seen from the ship itself- the scenery, the glacier and the wildlife were all completely unforgettable. This was the first cruise we’ve done which included a drinks package- and what a difference that made! And despite various crew members’ efforts to get us to upgrade from the Classic to the Premium, we felt our needs were more than catered for with the basic one on offer. Bottled water, coffees, hot chocolates, endless cocktails and glasses of wines from around the world kept us more than satisfied. In fact we’ve told ourselves that we’d have to think twice before booking another cruise without that particular offer… We were lucky enough to be invited onto the helipad for the Vancouver sailaway where we were treated to exceptional views of the disappearing city while drinking complimentary champagne. We also found ourselves invited to a lunchtime drinks and canapes party up in the Sky Observation lounge, our favourite bar- a generous gesture we felt. And we couldn’t believe our luck when we were sent a special invitation to dine with the Hotel and the Public Relations Directors in the Tuscan Grille one evening… all these little touches made it a holiday to remember. We’re particularly pleased that we’ve already got our next Celebrity cruise booked- to the far East at Christmas on the Millenium. We’re already considering the next, to Venice, and the next, to South America… Thanks to all the thoroughly nice people we met on board, crew and fellow travellers, who made our first trip to Alaska a trip of a lifetime! Read Less
1 Helpful Vote
Sail Date: July 2019
This ship was just refinished and it appeared brand new with lovely decor and finishing. Our balcony room was just big enough and service there was terrific. Only complaint was a toilet seat that slammed. And we heard neighbors slam too. ... Read More
This ship was just refinished and it appeared brand new with lovely decor and finishing. Our balcony room was just big enough and service there was terrific. Only complaint was a toilet seat that slammed. And we heard neighbors slam too. Food on ship was somewhat disappointing as Celebrity reputation was much better. Specialty restaurants were excellent but main dining room and buffet were hit and miss. Some of the portions were tiny and food typically arrived like warm Drinks were good but inconsistent. Don’t order old fashioned as they couldn’t get it right. Bloody Mary was great Our stops were marred by poor weather with two most exciting spots the worst. Our helicopter ride to Glacier was cancelled and inside passage was foggy. We also did a pre cruise land cruise with celebrity to Denali to see wildlife. Strange as Celebrity doesn’t really run that part of tour. Information was lacking Read Less
2 Helpful Votes
Sail Date: July 2019
I chose this cruise because it fit our schedule. It was a 'last minute' decision to replace a postponed Japan trip. Neither my husband nor I have been to Alaska and this was also our very first cruise. My husband and I don't ... Read More
I chose this cruise because it fit our schedule. It was a 'last minute' decision to replace a postponed Japan trip. Neither my husband nor I have been to Alaska and this was also our very first cruise. My husband and I don't have kids and are looking for a quiet environment with the best food. Celebrity was the cruise line that I found (based on research) to best fit these categories that also had a price that we were willing to pay for. I opted for the AquaClass due to the feedback I've seen here at Cruise Critic and some other research I've done. Neither me nor my husband like going to a spa, but I was looking forward to Blu - its the only reason why I picked AquaClass. The SuiteClass was a bit too pricey so AquaClass was the best we could afford. I also booked kind of late - about 30 days before the ship date. TRANSPORTATION: We flew to Anchorage on Thursday afternoon and booked a bus to Seward Friday morning. There are other options such as taking the train (no more seats available when I looked 30 days prior to sail date, so if you want to take the train, book early). The ticket price I saw was $238 for the gold service for 1 person. The other option was to rent a car from Hertz (apparently its the only car rental place in Seward and they wanted ~$400 for a compact car for that 2.5 hours that it would take to drive from Anchorage to Seward). I read somewhere there's Uber and Lyft available but I did not explore that option. The bus ticket (with ACT) was $126 per person for a direct transfer and they still had seats available. The bus also had a touring option which would extend the trip to 4 hours, but I just wanted to get to the ship and start the cruising experience so I chose direct transfer from the Anchorage airport to the port in Seward. They also have the option to pick you up at your hotel but the pick up time was too early and so I opted to just go to the airport (11AM). We just took the hotel shuttle from the hotel back to the airport that Friday morning. We stayed at the Courtyard Marriott. EMBARKATION DAY: The bus got to the port around 1:45PM. We did the expedited check-in and it was smoother than I thought. No lines whatsoever. The entry point lands at Deck 3, and we were welcomed with a glass of sparkling wine. Note this was our first cruise so we didn't know what's going on. We were not sure if there's a passengers gathering or whether we could go straight to our cabin, but then again we didn't know where to get our room keys. Since we were surrounded with cruise employees, we just asked and everyone was just so willing to help and answer questions. We were pointed to the nearest elevator and were told that our room keys will be at our door. OCEANVIEW CAFE: We went exploring and found the OceanView Cafe. Based on research I already knew this was the buffet with no additional charge - but my husband was floored when I told him everything he sees in there was free. The food at the cafe was okay. The only thing I did not like about the first day experience was almost everyone was really trying SO hard to sell the drink package. I was getting flustered in having to say no to so many people. But this selling was only on the first day, as I dont recall anyone asking again for the remainder of the cruise. Note: We did not purchase any drink package as we are not big on drinking. We thought about getting the non-alcoholic package but then again I was really only drinking 2 watermelon tropics a day, and 2 coffees in the morning between the two of us from Blu. We also brought two 1 litre of Aquafina with us onboard which lasted us a couple of days. After that we were happy with tap water from the cafe so we couldn't justify even the non-alcoholic package. Blu Restaurant: This was the reason why we ended up in AquaClass. For an entire month I have been looking forward to eating as much good food as I could. So when dinner time came, we headed up to Blu. The food definitely tasted so much better than the cafe. Also - nobody tried to sell us the drinking package at Blu. We ate here almost every morning and every night. Some dinner menu items changed daily (lobster, halibut, veil, ribeye steak) while some items are static (herb roasted chicken, new york strip, salmon). Breakfast menu is the same all week but our favorites were eggs benedict and berry-pecan pancakes. Note: Lunch is not served at Blu nor at Luminae (exclusive to suiteclass). We did not bother going to the Metropolitan (which is the main dining room) because the line starts building up 30 minutes prior to opening, when we could just walk-in at Blu and be seated right away (or at the cafe and find a seat somewhere). I also read somewhere here that the food at the cafe is just like the food served at the main dining, so I did not feel like we were missing anything. Qsine: We only had 1 lunch at the Qsine when they were having a King Crab feast. We paid the $45 for each of us and we got two king crab legs. I thought it was all you could eat king crabs so I was a bit disappointed that we only got 2 legs. It was good, but I havent decided whether it was worth the $45. We did not try Tuscan Grille (fully booked on embarkation day and did not bother for the rest of the week). We also did not get to try Sushi on Five - maybe next time. EXCURSIONS: We booked 3 excursions with Celebrity (as I did not want to stress about getting left behind). We went hiking in Juneau (4.45 hours hike) and got a good view of Mendenhall Glacier. We were fortunate enough that it did not rain too much (just small sprinkling, then again we were in a Rainforest). This was categorized as a strenuous activity and they did not lie. So please know that you're getting yourselves into before booking. We booked the White Pass trail (train ride) when we got to Skagway. This excursion requires passport as we crossed the Canadian border. Our favorite is the zip rider when we got to Icy Strait Point. It looked intimidating as its the worlds largest zipline but it's not scary at all! (Note that I'm the biggest chicken out there and I hate heights and roller coasters). The only reason why I got brave enough to do this ride is because of the videos I saw on youtube. The way they did this ride (with at seat that they buckle you in) really takes the scariness away. I felt really secure and I didn't feel the 60 MPH descent from the top of the mountain. Really, I would go back to Icy Strait Point, or do the whole cruise again just to do this zip rider again. We did not book anything in Ketchikan as I didnt find anything interesting. We heard the Lumberjack show was good. Activities on the ship: My husband enjoyed the gym and the basketball court on decks 11 and 12. We both went to a couple of wine tasting at the Cellar Master and enjoyed both. My husband discovered a his new favorite whiskey and I had the best Old Fashioned I've ever had. DEBARKATION: We opted for the Self-assist and carried our luggage down the gangway ourselves. This also went smoother than I had thought, so kudos to the people who planned the logistics. Service: I cannot say enough good things at the service we got at both Blu and the room service from Gusti and his team. They were all very accommodating and very friendly. The only other thing I did not like is the way they had setup the exit and entry at the ports (after the embarkation day). Seems the porters (?) had no problems keeping the lines long by waiting on unprepared passengers to look for their Seapass cards and keep the rest of us waiting in line despite having our SeaPass cards on hand. Our first port was Juneau and there was this family who couldn't wait to get out of the ship and actually CUT IN LINE only to find that they didn't know they needed their Seapass cards to get out and so everybody waited for them to finally find it in their jacket pockets and purses. The entire family was clueless! You would think the porters would have told them to step aside so the rest of us could scan our cards and leave the ship - but no! Everyone ended up waiting! It was even more irritating when we were getting back from our almost 5 hour hike and it was cold and started to rain and we were being held up right outside of the ship because a couple of the passengers could not find their Seapass cards that they have tucked away somewhere in their thick layered jackets. I would think the porters have done this multiple times before and they would know its more efficient to just let the people who are READY and had the cards on hand to board/deboard the ship while the unprepared passengers are set aside until they get their act together. This is the only thing that could be improved, and the only reason why I am leaving 4 stars out of 5 on this review. Read Less
1 Helpful Vote
Sail Date: July 2019
I selected this cruise for my annual summer vacation with my two grandchildren (both 6 years old). My grandson has Autism and I was searching for a vacation that would be appropriate for us all. I read that Celebrity Cruise had a Autism ... Read More
I selected this cruise for my annual summer vacation with my two grandchildren (both 6 years old). My grandson has Autism and I was searching for a vacation that would be appropriate for us all. I read that Celebrity Cruise had a Autism friendly program. I was excited to find out the details, so I contacted Celebrity direct and got the details. I was impressed that they were including a much ignored traveler and I booked the cruise the same day. I paid for two cabins and my grandchild were billed at the same rate as an adult. I won’t go into everything that was so “not” friendly about this cruise. But it started at boarding. It continued through the Muster drill and meal times were pathetic. Not only is this ship not Autism friendly. It really isn’t kid friendly. I went to guest relations to try to find a solution to standing in line for 30 minutes or more to feed two hungry six year olds. I was told that I could take my meals back to my stateroom. That wasn’t exactly true. The specialty restaurants will not accommodate you in any way. You have to eat the meal in the restaurant (with the exception of Sushi on Five).So we ended up eating in the buffet or room service for all 7 Days. We were able to order non- hot food from Sushi on Five ( most of their food was hot!) I refused to eat in a fancy restaurant and my grandchildren’s only options were hot dogs, pizza and an occasional hamburger. So we all ate the same foods. This was their vacation and it should have been special for them. We attempt to use their kids club. And after questioning the staff I learned that they have a “general” knowledge of Autism. The staff member complained that the parents with children afflicted Autism expected their children to have one on one supervision. That certainly wasn’t the case for me. I was looking for a safe place that the children could interact with their fellow shipmates. Not feeling comfortable with the staffs lack of training, we passed on that amenity. So to sum it up, I spent over $8,000 to eat hamburgers, pizza and hot dogs mainly in my cabin. But the highlight was the Alaskan scenery. I can best sum up this vacation as upscale camping. Nothing luxurious or special. I wouldn’t have been disappointed had they not misled me about their Autism program. There was no Autism program. This is pure marketing. Read Less
2 Helpful Votes
Sail Date: July 2019
We chose this cruise to celebrate our 20th wedding anniversary. We thought we would enjoy it because we had taken an Alaskan cruise 17 years ago on Princess - it was a wonderful experience. The ports/locations were almost the same as our ... Read More
We chose this cruise to celebrate our 20th wedding anniversary. We thought we would enjoy it because we had taken an Alaskan cruise 17 years ago on Princess - it was a wonderful experience. The ports/locations were almost the same as our previous cruise so we were confident that we would enjoy that part of the cruise. So our only "unknowns" had to do with sailing with Celebrity to Alaska. This was our 8th cruise and our second on Celebrity. Our first cruise on Celebrity was 20 years ago on a much smaller ship - The Galaxy. The ship is old and showing its age in some areas. The carpet, furnishings, and furniture needs to be upgraded and replaced. The worst are the seats in the Solstice theater. They are so worn that they are uncomfortable- especially those closest to the stage. It is my understanding that Solstice is scheduled for an refurbishment soon. It is time. Cabin: We had the Deluxe Veranda. Plenty of storage and space for the two of us. We were impressed with the size of the bathroom- it is the largest bathroom we have ever had in a ship cabin (even larger than on Disney). The veranda was large with two chairs and a table. We had breakfast (room service) on our veranda most mornings. Our only complaint is the lack of electrical outlets and no USB ports. I'm sure that will be addressed in a refurb. Dining: Let me first be clear - we are not picky eaters or food snobs. We have always used the MDR and buffets for cruises and most of the time have been happy and often impressed. We usually do not use the specialty restaurants because of the quality of the free options. However, we were gifted 3 visits to specialty restaurants on this cruise, so we ate at Murano twice and Silk Harvest once. Murano is superb! Silk Harvest was good but not any better than the MDR. We did not eat at Tuscan, so I cannot review it. MDR was excellent. Now for the buffet - IT WAS AWEFUL! The food was pretty good, but the design leads to such chaos I couldn't stand to eat there. We ate at the buffet three times, and all three experiences were terrible due to having to hunt for a table, stand in numerous lines, and then navigate through the crowds to locate foods. We quickly came to the conclusion that we would have room service for breakfast (on our veranda) and do lunch somewhere other than the buffet. Entertainment and Activities: Celebrity needs to let the singers and dancers go- they were mediocre at best. I've seen better at highschool talent shows. The best entertainment were the guest entertainers. The comedian and magician were excellent. Service: AMAZING! Everyone from our room attendant (Charley) to our waiter (Dipo) were wonderful and attentive. Embarkation and Debarkation: Easy and efficient! I had read on these reviews that it was a nightmare and embarkation could take as long as an hour. We arrived at the pier and 15 minutes later we were sitting on the deck having our first cocktail! No joke - 15 minutes! Debarkation was just as easy and smooth. And now..... the reason we are now Celebrity Loyal - We purchase our flights through Celebrity. It was easy and the cost was the same as us doing it on our own. I thought it was the best way to ensure we wouldn't be bumped off a flight and would be rebooked quickly if our flights were cancelled on our way to the start the cruise (a fear I have always had). I really didn't think it would be an advantage for our flights home - BOY, WAS I WRONG! We arrived in Seattle and debarked around 7:30 AM (self-assist walk off). Our flight was scheduled to leave Seattle that night at 10:00 PM so we scheduled a private day tour to Mt. Rainer. At 4:45 PM I got a text from American Airlines that our flight had been cancelled and we were rebooked for a flight on Sunday morning - that was 48 hours later! At that point I called the Celebrity to see if they could help me - WOW! They were awesome! I talked to a man named Aaron. He thought is was ridiculous that we had been rebooked for a flight leaving two days later. His words were "that is unacceptable, I am going to see how to change that". Aaron was then able to book us on a flight for the next morning on Delta. Next, he made a reservation for us at an excellent hotel near the airport and told me to be sure to keep any receipts for taxi/transportation to the airport so he could reimburse us for that expense. I WAS BLOWN AWAY! Aaron (Celebrity) took care of everything in about 30 minutes over the phone! Given that we were still on our tour of Mt. Rainier, we were able to finish our tour, our driver simply dropped us at our hotel, we had an easy check in, were given 2 coupons for the hotel breakfast, and spent the evening relaxing! We didn't have to spend hours on the phone arguing with the airline or stand in line at the airport hoping for a voucher for a hotel stay. With that experience, we became Celebrity Loyal! We are already looking at Celebrity itenararies for 2020. Read Less
2 Helpful Votes
Sail Date: July 2019
After reading reviews of all the lines serving Alaska, I chose Celebrity because I thought it would offer great service and dining, along with enough activities to keep my 10 year old grandson engaged. I also did not want a megaship ... Read More
After reading reviews of all the lines serving Alaska, I chose Celebrity because I thought it would offer great service and dining, along with enough activities to keep my 10 year old grandson engaged. I also did not want a megaship offering too many on-board activities as I wanted him to be interested in the excursions of the port cities and not want to stay on board. I also wanted to fly in/out of Seattle and wanted four ports. Embarkation and disembarkation were both smooth. Crew members were helpful. We booked Concierge class. It would have been helpful to receive a list of perks. We did not have robes or binoculars in the room when we arrived although our wonderful steward brought them to us when asked. We also had a welcome lunch on embarkation, a concierge dedicated to just this class and a couple of special events we were invited to. When we booked, our fare was not much different than a regular balcony room but I'm not sure how much this class was actually worth. My grandson enjoyed the Fun Factory. There were many children on board as this was summer and Alaska. He particularly liked being able to check in and out on his own. He made friends to pal around with and there were many activities that engaged the tweeners. The entertainment was great. We went to both musicals as well as the magician and comedian. The only one lacking was the impressionist. We also attended talks by the naturalist and historian that were quite interesting. We also enjoyed the live music which was in many locations on the ship. As for activities, we participated in many of the nightly games. My husband loved the gym and yoga classes. I did daily line dancing and meditation. We also took a swing dance class. We did excursions in all ports. The Skagway mushers' camp was a real highlight. We also enjoyed the White Pass train, the Wildlife Safari and Beach Bonfire, and the Lumberjack Show. We were a bit disappointed with the Mendenhall Glacier and Salmon Bake as you only see the glacier at a distance. In retrospect I wish we had explored Victoria on our own. The O Canada bus tour wasn't that great and was pricey for what it was. All these tours were booked on the website or on the ship. Note that the prices increase the closer to embarkation date. We did the Mt. Roberts Tram on our own. We usually had room service breakfast as the buffet gets quite crowded. We ate at both the buffet and main dining room for dinners, preferring the main dining room. Both venues offered a lot of choices. We had one meal in the Tuscan Grille that was excellent. My grandson loved the trip and did not want to come home. We all wished we had more days. I am already planning another trip. Interesting note--Capt. Tasos announced on our last day that it was his last day on the Solstice and that he would be moving to the Equinox. He is a captain who gets involved with the passengers, playing sports and games, and making the rounds. He has a great sense of humor and added to the enjoyment of this cruise. If this cruise is representative of Celebrity I cannot recommend it enough! Read Less
10 Helpful Votes
Sail Date: July 2019
We cruised on the Eclipse to Alaska out of Vancouver, embarkation July 21, 2019. The Eclipse is very well maintained, with ongoing maintenance, both interior and exterior; exterior painting while in ports. The Eclipse is very easy to ... Read More
We cruised on the Eclipse to Alaska out of Vancouver, embarkation July 21, 2019. The Eclipse is very well maintained, with ongoing maintenance, both interior and exterior; exterior painting while in ports. The Eclipse is very easy to navigate and even with a full passenger sailing, you never felt crowded. Both embarkation and debarkation in Vancouver was smooth and very well organized. On embarkation day, we enjoyed the Concierge Lunch in the MDR. It was nice to have a relaxing lunch as there was a lot of activity in the Oceanview Café. Likewise, on debarkation day, we enjoyed the Concierge class breakfast, also in the MDR and then waited for our luggage tag numbers to be called for debarkation. There was a continental breakfast table with coffee, tea, juices, ice water and croissants. It was a nice way to end our cruise. We are residents of Vancouver and while we are very proud of our city, I will defer to our visitors to our beautiful city, to comment on their experiences. We opted for a Concierge Class stateroom, Deck 10, Cabin 1162. The location was close to the glass elevators and stairways. Our stateroom attendant, Cosmas, was outstanding. He was very pleasant, friendly and very accommodating. Our stateroom was cleaned on a very timely basis each day, as was nightly turndown service. Our Concierge attendant, Dana, assisted us with certain requests and it was so convenient to not have to stand in line at Guest Services. Our evening canapes were delivered at 5:00 p.m. and while many reviews have been negative, we found them to be fresh and quite tasty. The nachos were crisp as was the garlic toasted bread. The bruschetta was cold and vegetables crisp. The salmon/caviar rolls were fresh as was the brie cheese. The Oceanview Café was very busy, especially for breakfast and lunch. Because the weather was quite cool and we experienced a lot of rain, it was not possible to eat outside of the Oceanview Café or at the Mast Grill so we were confined to finding a table inside and it was quite congested but it’s a matter of being patient. Unfortunately, by the time you secured a table, your food was not hot….warm at best but that’s not the fault of Celebrity. You can’t control the weather. The service staff was accommodating, very helpful and very welcoming and friendly. We noticed that tables were cleaned immediately after a guest left. I have very severe food allergies, resulting in carrying an EpiPen everywhere I went. Prior to the cruise, a Cruisecritic post recommended that you call Celebrity and advise them of your food allergies, which I did. But to be extra cautious, I made business card size pieces of paper outlining my allergies and included my name and cabin number. We dined in the Moonlight Sonata, Murano & Tuscan Grille and every server had a small printout from the ship of the allergies I reported to Celebrity. If there were any questions by the Chef, both Chefs in Murano & Tuscan Grille came to our table to ensure that the ingredients were safe. I was so impressed and appreciative of their attention to detail. We had Anytime Dining in the Moonlight Sonata. Our experience with our servers, Elmer & Ryan was so pleasant and entertaining and while we had a table for 2, we met wonderful people on either side of us. Consequently, we asked for their section every night we ate there and we were seated immediately, with the exception of one night where we had to wait 30 minutes. We went to the Martini Bar until we were called. We dined in Murano and had the best experience. The quality of food was exceptional. The Sommelier was outstanding. His knowledge of wines and showing true interest in your taste, exceeded our expectations. Our server, Gael was also fantastic and provided outstanding service. As an aside, we attended the Food & Wine Pairing event, hosted by the Murano Sommelier. If you enjoy wines and wanting to understand how foods can be mirrored or contrasted with wines, this is a must event. He was very entertaining and shared very valuable information. We dined in Tuscan Grille as well. While it was a pleasant experience, it was not Murano. While our server was knowledgeable, his suggestions and recommendations were overwhelming, consequently, resulting in far too much food. My DH had the filet mignon (medium) and it was served closer to medium well…very well. I ordered the Ribeye (medium rare) and it arrived medium well. The Entertainment was very good in the Theatre. The production show ROCK was done very well. We especially enjoyed the 2 comedians, Randy Johnson and Kevin Jordan. The adult show by Randy Johnson was hilarious. The 60s performance in the Grand Lobby was packed and while the passengers were invited to dance with the performers, passengers on Decks 4 & 5 were also participating. It was a great evening. We met with Artur in Future Cruise Sales as we had a few questions regarding ‘booked’ cruises we have in 2020 & 2021. He clarified our inquiries and was very pleasant to deal with. We appreciated his efforts. I attended the Glass Blowing class and made a flower. It was an incredible experience and the result so rewarding. Having no experience, it was a bit daunting but the instructor was very encouraging and helpful. It was great fun! Onboard Shopping was good. As we all know, the best day is the last day at sea. There was good selection and the staff in all stores were helpful and pleasant and we never felt pressured to buy. There are lots of onboard activities and you’re never bored. We were always busy. Our Ports of Call were Sitka, Juneau and Ketchikan and, of course, the Hubbard Glacier. The Hubbard Glacier was amazing to experience. Going through the ice flows to the Glacier was very exciting, hearing the ice rub against the side of the ship and seeing the calving were sights that no picture or video could do them justice. We attended the Park West Art Auction many years ago and decided to go again. The format certainly has changed. It’s hardly an ‘auction’ but an art ‘sale’. The price points were ridiculous. The first piece started at $15,000; saying the reserve was $13,500 and the ‘bidding’ started at $13,000. At an auction, you never divulge the ‘reserve’. All in all, not many pieces were sold and the 5 or 6 pieces that were sold were primarily purchased by one person. The format was basically to get you interested in pieces and then make appointments with you to get you to come back for the hard sell. It was disappointing. The Casino has the tightest slot machines we’ve ever encountered. Getting a bit of a return is fun but just feeding a machine helped us decide very quickly that we’d pass. Overall, this was an amazing cruise. The Eclipse is beautiful, the staff and service, the best! We met such wonderful people who made our cruise very memorable. Being Canadian, there were more Canadians than we have ever met on any other cruise – from our own city of Vancouver to the Prairies to the East Coast. Our neighbours to the South were fun and very entertaining and our friends from “Down Under” and the UK were very complimentary of Vancouver and, of course, Alaska. It truly was a once in a lifetime cruise. Read Less
1 Helpful Vote
Sail Date: July 2019
Cruise ship was supposed to be newly remodeled, but they went cheap on using double pane glass for the balcony doors, so you can hear EVERY LITTLE THING! We have been on several other cruises with other lines, and Celebrity advertises as ... Read More
Cruise ship was supposed to be newly remodeled, but they went cheap on using double pane glass for the balcony doors, so you can hear EVERY LITTLE THING! We have been on several other cruises with other lines, and Celebrity advertises as “luxury” and “superior” but that couldn’t be further from the truth. In the past one of the best parts of a cruise is how friendly and fun the staff is, but don’t expect that on a Celebrity cruise. The spa overcharged us and was the most rude of all, also not honoring our appointment time (which I had made months in advance), they saw us an hour late, which messed with our other plans for the day. The food was a huge letdown in quality and taste, it should also not take 3 hours to get through a meal. Tried to get issues resolved on the cruise ship and with their post cruise department, but they do not care. Spent $10k on a post deployment vacation for my fiancé so we could rest, relax and see beautiful Alaska together, what a letdown. Celebrity offered $500/each towards our next cruise, NOT GOING TO HAPPEN! Read Less
2 Helpful Votes
Sail Date: July 2019
We are frequent travelers but only our third cruise. We we found the ship to be clean, modern and with a friendly staff. We had an Aqua 2 class room on deck 11. Our steward Angelo was exceptional and friendly. The team of people that ... Read More
We are frequent travelers but only our third cruise. We we found the ship to be clean, modern and with a friendly staff. We had an Aqua 2 class room on deck 11. Our steward Angelo was exceptional and friendly. The team of people that keeps the entire ship running and clean should be applauded, great job! We booked through CostCo which we really like. The app is promising that they have one but not great the wifi was ok. Food: Food at the Oceanview Cafe for breakfast and lunch offered a lot of options, and healthy options . The food and staff at the restaurant Blu were fantastic. Nia the hostess, Rei the waiter, Micky the jr waiter and the maitre d and the woman sommelier were also excellent and friendly and greeted us by name. Cafe Baciao for a cappuccino was good. We had the premium drink plan and we are not big drinkers but it was part of our package and included specialty coffee drinks. The bars were good with lots of high end liquor choices but unfortunately only a handful wine choices for white , red and usually one to 3 sparkling to choose from by the glass. One in each wine category was always the Celebrity branded wine. Otherwise even with the Premium package you need to buy the whole bottle of wine which would be wasted on us. If you like wine but wouldn't need a whole package you might want to check - i think they let you bring two bottles on board, you can drink in your stateroom or pay a corkage fee in a dining area. Activities were good - we saw the Motown, Broadway and another one we saw most of. All were good productions and entertaining. We were lucky with exceptionally sunny and warm weather which allowed us to use both pools. They also had a naturalist from Nat Geo on board Chelsea which was an added bonus who spoke about what you would or might see the next day which was really informative. We used the spa once and the gym which was a good size, well equipped and clean. Excursions. We booked two with Celebrity and one on our own. We booked on our own an extended heli trip with both dog sled and extra landing for "hike" with Coastal helicopters. We also did a whale watch in Hoonah (ISP) . We saw a family of Orca's, Humpbacks and Sea Lions) pretty cool. We also did a Canoe Wildlife Safari which included a hike. Good trip but not much of a hike , not much a Canoe paddle and not much of a lunch ( turkey sandwich ) but the Glacier and staff made up for that. For transportation back we did the train. When I asked the conductor he said it was a cruise ship train only. The train is more expensive than Alaska Rail . It is like another tour so that was great. We put our bags out the night before they take them from there. They drop you off at either the airport around noon and if you have a flight after (approx.) 3 pm then you move on via bus to the Eagen Convention Center. It looked like many cruise ships had large rooms reserved at the Center with staff to oversea you getting your luggage back. Our bags were tagged and waiting there. From here you will also be able to reserve your seat on a bus back to the airport with your luggage for your flight. I think you can leave your bags there until 6 pm. A real plus for us, since our flight was not until 8 pm we were able to leave our bags, explored Anchorage a little had lunch and then got the 5 pm bus back to the airport. Read Less
2 Helpful Votes
Sail Date: July 2019
Overall perspective: We had a phenomenal time. I would do it again in a heartbeat. Our critiques are real, but ultimately we really enjoyed ourselves. Ship Condition: If you look hard, you can tell the Millie is not a new ship. ... Read More
Overall perspective: We had a phenomenal time. I would do it again in a heartbeat. Our critiques are real, but ultimately we really enjoyed ourselves. Ship Condition: If you look hard, you can tell the Millie is not a new ship. There are some layouts that clearly would not be picked if you were building a new ship (Qsine blocking a stairway, sushi on 5 in the middle of a wine bar). In other places there is a lot of paint trying to cover corrosion. I would not, however, describe her as worn or tired. She is in good shape and I think the revolution likely helped substantially. We liked the “old look,” but we like the “new look” too. The new colors are much brighter and it did not feel like ikea to me. Stateroom perspectives: We stayed in CS 8106. Overall, we were very pleased with the room. It looks nice in person and met our needs for the cruise. There were, however, “Kelly Hoppen” functionality issues in both our room, my parents room, and the retreat areas. On the balcony, there were only two seats, a table, and a couple of monolithic footrests. There was easily room for a third chair, but that request was too much for my stateroom attendant (who was otherwise very good). Having the aft balcony of the pair was nice and we spent substantial time out there. No USB outlets were available in our room that I could find. The only bedside plugs were stolen by bedside lamps. Limited plug availability in the rest of the room. As previously stated on the boards, the couch faces the TV instead of the great windows. I “accidentally” rotated it 90 degrees the first morning while everyone was asleep. Based on the carpet color and cleanliness underneath, I would guess I was the first one to do this in 8106 on Millie since revolution. This blocked one of the many underused cabinets, but was otherwise great. Staff didn’t say a word about it but very quickly vacuumed. My parents stayed in SS 8117. They had the now infamous chair that doesn’t slide under the desk. There were some orange highlights they did not enjoy, but it was not offensive to myself or my wife. The blue highlights in our CS were nicer. The couch on their balcony was nice, but there is a pole that is not ideal. We needed that stateroom to support our configuration, but I would not pick it if I had more flexibility. My kids were in 8119. There were more plugs and USB outlets in their room than in my room and my parents room combined. The stateroom attendant for 8117 and 8119 was Jay. He was great. At some point my 9 year old was about to get lost on the ship and Jay rescued him. I will try to find some pictures, but there have been previous photos on the boards of both 8117 and 8106. In general, Kelly Hoppen furniture is poorly thought out from a practicality perspective. Thankfully there are hundreds of throw pillows available and they work quite nicely at making oddly shaped chairs more comfortable. Dining: Most nights we ate at Luminae and loved it. Rolando was our server and he was phenomenal. Menu was varied and we were able to find something enjoyable with each experience. Even when we had the full party of 6, we did not have to wait for a table. At the strong suggestion of the maitre’d Bochi, we did try to aim before or after the big rush of 6:30 or 7. We definitely noticed improved service when it was less busy, but we weren’t terribly dissatisfied at any point. Wine by the glass with the premium drink plan is just awkward. If you want to get better than the equivalent of $10 a bottle stuff (retail price), it gets frustrating. The “sommelier” was nice but seemed to struggle with getting me things in the $12 to 20 dollar a glass range. One night I ended up getting a bottle because I was annoyed by his selections. He also seemed a little too revenue-driven. For example, the Caymus others have gotten for $55 a bottle when on the drink plan, he offered to me for $90. We also ate at sushi on 5. I have no strongly positive or negative perspectives on the experience. I would probably do it again if the cruise was long enough, but I found myself questioning the value. We worked our butler, Nelson, to the bone with room service breakfast. They weren’t perfect-a couple of times a side dish got forgotten. The one time it was “important,” Nelson noticed on his own and got it fixed. To their credit, I made it hard. Every order form had special requests. My wife likes a latte- handwritten in every day. A bowl of berries for the kids handwritten in every day... Bagel with smoked salmon and cream cheese handwritten in one day... to their credit, they did it right with capers and red onions. Room service breakfast is never going to be as good as fresh in the restaurant, but when you have a wife and kids that sleep like mine, it really made our vacation much less stressful and I am thankful for it. The OVC/buffet food was quite good for a buffet. It was not fancy like Luminae, but there were plenty of options and the international options were nice. I was pleasantly surprised with the food. Conversely, the service was inconsistent. For bar service, they should just set up convenient bar stations and let us go get our own drinks. Trying to do it with inadequate staff is a recipe for frustration. More than once, I just went to the closest bar to get my own drink. Similarly, at one point my daughter spilled pasta all over the place. No one noticed or helped even after we notified them. Thankfully there was no sauce on it... Lastly, the ice cream station got overwhelmed and the scooper desperately needed backup. Conversely, the food stations were kept fully stocked and the staff that was available were almost entirely competent and kind. None of the the issues caused me to have a bad vacation! Suite life: We used both the retreat lounge and sun deck fairly extensively. We liked the personalized service. Mary, the lead bartender in the retreat lounge, was of particular note. She was smart, attentive, and good at mixing drinks and interacting with my kids. The sun deck is nice, but not world class yet. It seemed a little underutilized with the notable exception of the Hubbard glacier day. The staff there was nice, but it was a lot slower to get drinks or food. At times we would visit and there didn’t seem to be anyone there who did bar service, just someone who cleaned things up. A short drink menu of things they can turn around quickly with their local limited bar would help them and their customers. At one point my wife ordered a cosmo and that just about blew their minds. While a gin and tonic might come out fast, other drinks could easily take 10 minutes. Whirlpool temperature should be 5-10 degrees warmer too. On the Hubbard glacier day, it would have been a no brainer to have mimosas and bloody Mary’s circulating, but alas it was not to be. They did circulate warm pea soup and beef consommé or broth or something. Shore side concierge was very kind, but useless to me. I asked for the mini bar to be cleaned out and no kiwi, walnuts, or pecans to enter the room because of my daughters allergies. That was a fail on both counts (kiwi on fruit plate for room service). My children, being young, were able to partake in all the suite things gratis. Ports: Embarkation was awkward. Vancouver makes you do a lot of walking. Some of it seemed quite unnecessary. We had all pre-taken pictures, but the person insisted on retaking several of them. Security was very annoyed by my retake which was apparently quite bad. I found that humorous. I saw the “special delivery,” drop off for RS and PS, but there was no escorting aboard and the lines were equally short for everyone. Not that we really needed one. Instead I escorted my family to the retreat and to Luminae soon after. I got to visit the naughty room! The staff onboard was quite amused that it was called the naughty room. For some reason I had decided to lug along my kids white noise machine (marpac). It is literally a fan in a box, but that was baffling to the security guys. I tried them to get an electrician involved, but it wasn’t going anywhere and I had important drinking to do. We have apps on our devices that can be used in these situations! All of the main ports were suffering from the cruise ship profit-making apparatus. Ketchikan, Juneau, and Skagway all were overwhelmed with diamond stores and other tripe like that. Not sure why people buy diamonds on vacation from chain stores. Thankfully, Mother Nature was not far away. We found it very easy to get out and enjoy through many short hikes and excursions. In Ketchikan we took the Bering sea crab tour. Officially it was “on our own,” although the official celebrity tour cost more... they sat right next to us. If you booked through Celebrity, you got a sticker too! After lunch at Annabelle’s (an old brothel), we hiked the rain bird trail. Taxi up to the college parking lot and walk back to the ship. The last mile or so is on city streets, but downhill. You can have cab pick you up if desired. Internet describes it as “easy,” but be aware that rating is by people who hike a lot. With younger kids I would say it was intermediate. Icy Strait Point is unique. It is commercialized by the tribe, but only by local businesses. It is hokey, but in a nice way. We took a private tour through Hoonah Whale Tours that was phenomenal. An orca actually swam under our boat (boat was off & orca turned and swam towards us). It turned out the boat captain’s mom owned a shop in ISP. I would definitely take a private tour over those big boat tours if you can. That area in Alaska definitely seems to be better than Juneau or Skagway for whale watching. The nature trail on the property is very, very short and pretty short on nature too. Be aware they are building additional new docks. It appears ISP will be over-run next year. In Juneau we did the ship’s gold panning tour. It was cute, the guide was nice, and our 9 year old was happy. Amazingly, you actually can get flakes of gold out of the stream even today. We also did the Mt Roberts tram and hiked around on our own. Then we took a lyft to the hatchery, which is also good for kids and people who like salmon. Plan ahead- it is much less interesting when the fish aren’t running. Skagway we did the train ride and lunch at the brewery. The weather was rainier there for us, likely impacting my impression of the place. I had already done the helicopter tour thing, but if you haven’t, Seward is a good place to do it. Hubbard glacier was jaw-dropping. If you can cruise with an afternoon time slot (I think the southbound tours), your odds for better weather are improved, but we did fine. I certainly didn’t cruise away thinking “gosh I wish we had gone to glacier bay.” Seward disembarkation was easy from the boat perspective. The small bus transfer up to anchorage was a little awkward, but that was mainly my fellow cruisers’ fault. I will neither condemn nor praise the vendor. Afterwards, the guys went fishing for several days in Elfin Cove at Elfin Cove Resorts. It was a ton of fun, but their guides don’t have very much experience right now. I will refrain from doing a full review on cruisecritic. Travel: We had one of those cautionary tales about booking margin into your calendar. We had about 22 hours of margin to sail away in our planned schedule. Our first flight (Pittsburgh to Toronto) on Air Canada was cancelled due to a mechanical issue with the plane (a CRJ-200, well known in aviation circles for reliability issues). After much waiting on hold and standing in line, they were going to be unable to re-book us on any practical schedule that would assure us we would make the cruise. In a reminder of the value of flexibility, we saw how many flights happened between Toronto and Vancouver and rented a car on our own and drove to Toronto. Air Canada was then able to rebook us on a later flight the same day. We ended up about 8-10 hours late into Vancouver. Air Canada refunded the price of the Pittsburgh to Toronto leg after I submitted a request, but nothing beyond that. Read Less
3 Helpful Votes
Sail Date: July 2019
Always wanted to see Alaska and decided on Celebrity Solstice. This was our first time cruising with Celebrity and we were not disappointed. All Staff was wonderful and accommodating and very friendly. Dining was always a pleasure ... Read More
Always wanted to see Alaska and decided on Celebrity Solstice. This was our first time cruising with Celebrity and we were not disappointed. All Staff was wonderful and accommodating and very friendly. Dining was always a pleasure whether in the main dining, buffet and especially in the specialty restaurants. Murano was my particular favorite although the others were also outstanding. Cafe Biaco was also very very good for lattes and cafe mochas and of course their delightful desserts. Entertainment was top notch on the ship. All the musicians were fabulous. Don't miss Rock City! Although the ship could use some renovations, we found our balcony cabin to be perfect for storage and very comfortable. The ship was very clean throughout. The only thing we would have changed is to be forward rather than aft on our next cruise. For excursions, we did not book anything in Ketchikan but did go see the Lumberjack Show which was very fun! Skagway, we booked the Best of Skagway tour which included a visit to Liarsville with Salmon Bake Lunch (We loved it!) and train ride on the yukon/white pass railway. In Juneau we booked a whale watch cruise which was AWESOME!! All were booked through Celebrity. Our favorite was cruising through Endicott Arm and Dawes Glacier. The views were breathtaking and although everyone was out on their balconies to enjoy it, you couldn't hear a sound. People were in awe. We definitely will be cruising with Celebrity again! Read Less
Sail Date: July 2019
Great itinerary, visiting great Alaska areas. Weather in July was beautiful. We were in the pool on the first sea day! Sunny and warm. We opted for a suite, as you get expedited embarkation, disembarkation, a butler, access to ... Read More
Great itinerary, visiting great Alaska areas. Weather in July was beautiful. We were in the pool on the first sea day! Sunny and warm. We opted for a suite, as you get expedited embarkation, disembarkation, a butler, access to Luminae, and Michael’s Club. The ship is showing signs of age, but is due for refurbishment in 2020. Common areas are clean though. Staff are (for the most part) well trained, professional and personable. Our butler, Glenn, was OUTSTANDING. My friend traveled with us and was a tad demanding (ordering drinks, coffee, desserts at will), but Glenn responded quickly and with a smile. We ate breakfast in the cabin almost every day, and he delivered it hot and ACCURATE. Also enjoyed occasional wine, cheese and fruit. Luminae had a hiccup, but Sam, the Maitre D, quickly resolved the issue. Jules was a good waiter and Lewelyn was an excellent sommelier. Food was quite good on board, especially at Murano (Ricky was an excellent waiter there). LOVED the Dawes Glacier experience on the helipad with a mimosa. Got some fabulous photos getting that close, and saw harbor seals lounging on the icebergs. Captain Tasos was funny in both his announcements and his participation in the Liars Club. Funny show!! The captain was also very gracious and VISIBLE throughout the cruise, something we appreciated, given his personality. The SkySuites (S2, Cabin 2124) are a good size and comfortable for 3. Again, the perks and nice size verandah justify the extra cost. The naturalist provided us with some great education on what we were seeing (including orcas and humpback whales, 150-200 yards from the boat! Read Less
2 Helpful Votes
Sail Date: July 2019
Great experience with Celebrity cruises ships before decided to vacation with them again Great service above and beyond expectations Melvin -room man amazing talents, had our room in tip top shape every morning and night. Making ... Read More
Great experience with Celebrity cruises ships before decided to vacation with them again Great service above and beyond expectations Melvin -room man amazing talents, had our room in tip top shape every morning and night. Making sure that we had everything in our room that we would need. Very friendly and outgoing. Khristopher our waiter in dinning room met all our needs remembering our likes and dislikes , very positive and outgoing attitude Ajit -wine Steward met all our needs and remembered what we liked,also suggesting new wines to try. Very positive and great energy Booked a transfer with Celebrity from airport to ship terminal this was very well organized, staff toke our luggage all we had to do was follow the celebrity rep and get on the bus. All amazing staff on this vessel in all areas that we were exposed to., The embarkation was busy the celebrity team made the line move quickly, disembark was very quick and well planned out Read Less
Sail Date: July 2019
I choose this cruise line in part because it touted a great children's program. I thought I had investigated the details but when I got there the cost or the Kids at Sea was $6 extra an hour which was not at all advertised in the ... Read More
I choose this cruise line in part because it touted a great children's program. I thought I had investigated the details but when I got there the cost or the Kids at Sea was $6 extra an hour which was not at all advertised in the Celebrity materials. The person at the sign in desk said, among other things, "We have computer games, Minecraft and Fortnight." Of course my 10 year old was all excited and wanted to spend his cruise time there. $6 an hour for the kids to play computer games????? We take them on a cruise to get them away from the electronics! The Alaska cruise had NO heated pool outside and it was COLD. No one was in the outside pools and the indoor pool was open to children only from 4-7PM. I think for the price you pay for a cruise the ship should be able to afford to heat one pool especially if there are children on board. The only kids activity my child took part in was "Dodge Ball for ages 10-14"---When we got there the activity director invited the adults that were playing basketball to join in the fun. There was no mention of anything like "below the waist." Adults and teenagers were aiming at each other's heads while the children were just in the way. My child was hit hard in the chest with an adult elbow that was trying to avoid a head hit. Fortunately at that point he wanted to leave. I will likely choose a different line next time. Read Less
3 Helpful Votes
Sail Date: July 2019
This ship is not too big not too small. Easy to navigate with plenty of elevators. The Crew is friendly and attentive. Food in all restaurants was great. Lobster night had full size tails all you can eat. Prime rib on two nights and it ... Read More
This ship is not too big not too small. Easy to navigate with plenty of elevators. The Crew is friendly and attentive. Food in all restaurants was great. Lobster night had full size tails all you can eat. Prime rib on two nights and it was very good. The buffet breakfast and lunch were large and plenty of good choices. Several Indian and Asian dishes as there were many guest from those countries on board. Pool side grill had dogs and burgers with really good french fries. We had the drink package which included many top shelf brands and plenty of beer choices and wine. Our balcony 7027 was clean and had plenty of storage. A night light in the bathroom is great. Hot water at all times. A large TV on the wall is great. But not a large amount of channels. Entertainment was great with the exception of one comedy act which was so so. A lot of energy and talent in all the shows. Cruise director Manuel was terrific. The bartenders at the Martini bar put on a great show of mixing drinks. The ship is very modern and light and airy decor. The trip to Hubbards Glacier was the highlight as the ship gets very close and then slowly turns 360 so everyone gets a great view. This is our 7th cruise and first with Celebrity. It was as good as advertised. We self debarked which went smoothly. The guest services people were terrific and helpful. The celebrity app works great. Only booked the White Pass train ride through Celebrity which was nice but pricey. Other trips were booked with other vendors. All the ports offer trips and tours for less. Read Less
1 Helpful Vote
Sail Date: July 2019
We were asked to join another couple on an Alaskan cruise and after looking at all the cruise lines, we selected Celebrity because it was not as large as Royal Caribbean and not as expensive as smaller ships such as Viking. We spent one ... Read More
We were asked to join another couple on an Alaskan cruise and after looking at all the cruise lines, we selected Celebrity because it was not as large as Royal Caribbean and not as expensive as smaller ships such as Viking. We spent one night in Seattle and had plenty of time to check out Pike Place Market and walk around a bit. We waited to board till around 3 pm and it went very smoothly and quickly. We used the Valet service for our luggage at disembarkation and that went smoothly also. It was nice to not have to schlep around our luggage at the end of the cruise. The Solstice is a well maintained ship. It's not as new as some other ships, but it is beautifully appointed. The staff is always seen to be cleaning everything. We had a Sunset Veranda cabin and it was very nice. Roomy with a gorgeous view off the back of the ship. Note that it is very long walk to the elevator. Our cabin steward was excellent and always greeted us by name and asked about our day. The only downside was that we were sandwiched between two cabins that had parents in one room and their kids in another....We heard a lot of slamming doors and running back and forth at all times of the day/night. The food in the Cafe was always good because there is so much variety. We did get a little tired of seeing the exact same offerings at breakfast everyday. The food in the main dining room was average. Some meals were good and some were just so-do. We ate one time at the Tuscan Grille but decided it was too expensive ($30 per person) for just another version of the main dining room. We attended one of the wine tastings and it was pretty disappointing... plenty of wine but it was just kind of a "free for all". We were each given a glass and told we could drink as much as we wanted for 1 hour. I would have liked to have an explanation about each wine as we slowly enjoyed each one. We were so exhausted every day that we never made it to any of the evening shows. The wait staff was pretty good. There were a few surly people here and there but overall they were polite. We did feel like there were not enough servers in the public areas (such as the pool) for taking drink orders. We always had to walk up to the bar to get a drink. Our ports included Ketchikan, Juneau, and Skagway. In Ketchikan we booked (on our own) a salmon fishing trip. We caught a total of 10 salmon and had a great time! In Juneau, we booked the canoe trip to the Mendenhall glacier. This ended up being beautiful but a LOT of work. I thought it would be a leisurely canoe trip but it was a large canoe that held 14 people and we paddled about 2 miles across the lake at a very fast pace. We spent about 10 minutes at the glacier and then went to the waterfall. After a short rest, we paddled all the way back. My arms were quivering and I was sore the next day. In Skagway, we splurged and did the "Luxury Rail Car " train ride. This was worth every penny! We were picked up by golf cart at the shipped and taken right to the rail car. Only 14 people were in the car that was beautifully appointed with leather swivel seats and big glass windows. It also had a nice restroom onboard. A wonderful breakfast buffet was set out and all the beverages (non alcoholic as well as beer and wine) you could drink. Our guide was amazing and kept us entertained with many stories and local history. We only had a few hours in Victoria, so we took the shuttle bus to town and walked around and had a nice dinner out on the harbour. We did not travel with children however we saw a lot of children on the ship and they appeared to have a good time. This is our third alaskan cruise but everytime we go, we see new sights and try new excursions. Read Less
4 Helpful Votes
Sail Date: July 2019
Overall, an amazing cruise. Great weather. Amazing sites. Ship is beautiful and staff really works to keep it spotless. Service was spot on. Took the train/subway from the airport to the Waterfront stop - super easy and ... Read More
Overall, an amazing cruise. Great weather. Amazing sites. Ship is beautiful and staff really works to keep it spotless. Service was spot on. Took the train/subway from the airport to the Waterfront stop - super easy and convenient ($8 CAN). Though on a weekday it might be crowded with our luggage (it was Saturday). We stayed at the PanPacific right above the cruise port in Vancouver the night before the cruise. Nice but very expensive. Really appreciated the free luggage transfer to the ship though. This was our first Celebrity cruise (Diamond on Royal Caribbean) and although it was great, Royal does it better overall. However, I appreciated that Celebrity seems to be less pushy than Royal with the up-selling and shopping on the ship. I’ll start out with what I thought was lacking – again, overall a great cruise but just some items that I noticed. Though nice to look at, I think the Eclipse is not as well designed as the Royal ships we have been on (Grandeur, Anthem, Liberty) with respect to getting around. Seems like there are lots of dead ends with no way to get back without simply backtracking. The promenade is short and does not loop around at all – not in the front or the back of the ship. Entire back of deck 5 is just specialty restaurants with no public space at all – if you go back there you have to turn around. There is a deck with lounge chairs at the front of the ship that we were never able to find the door to access. Ensemble Lounge was ridiculously dark. Signage was just ok – it would tell you what was on a deck but not where on the deck. They need to install the interactive screens like Royal. Public spaces are generally small and a few are odd - not sure what Team Earth is supposed to be, though the big globe was neat. The iLounge – lots of computers but with no internet access without signing out of your own phone to use your package, I never saw anyone use them so just wasted space. I will say the Library was the best of any ship I’ve been on – most selection and nice place to read. The card/game lounge seemed to get a lot of use. Grass on back deck is neat but a bit pointless (though I did enjoy glass blowing on that deck). The fitness center elliptical machines are awful – a no-name brand that are very jerky. I’m a regular elliptical user and was not able to use them because they are so bad. I use them every day on Royal (they have either Precor or LifeFitness machines) I know Celebrity is supposed to be more laid back than Royal, but activities were severely lacking – I never thought I would want a bingo game or two because Royal overdoes it, but there were hardly any activities. The daily itinerary listing each day was not well designed and too busy with activities that were not really activities (things like table tennis that is available every day all day). Random items were highlighted. Some activities are not included in the overall list and are only in separate boxes, making it hard to plan the day. Cruise Compass on Royal is much better. Casino is small but nice. I do not play table games but like to watch and noticed they never opened the craps table. Dealers seemed very nice. Good though not extensive selection of slot machines. They did not publicize any special casino events very well. Buffet was the same as most ships – good selection, large quantities, ok taste. Could get extremely busy at lunch. Not much selection of non-bar (i.e., free) drinks – no flavored waters like Royal. Spa café was good, but they had only a few dishes for lunch that did not change. “Smoothies” were just cold juice, but it was nice to get something different to drink. We were able to afford a suite, so had access to Luminae. We ate most meals there – it was amazing food and service was impeccable. After first day, they knew our names and preferences. Rozi our waiter and Vira the assistant waiter were exceptional. Sky Lounge is awesome – great views and nice seating. Milo, the on-board expert was great – his talks were fun and informative and the commentary during Hubbard Glacier was a highlight. We liked the World Class Bar – Nikolas and Roberto are great. Though it’s stuck next to the art gallery and no windows, so not the best location. Again, overall a great cruise, and I’m just nit-picking because it’s easier to remember what isn’t perfect sometimes. All staff was friendly – they would all smile and say hello. Service was great overall. Read Less
11 Helpful Votes
Sail Date: July 2019
Traveled with my wife, two daughters (in their 20s), their boyfriends and one of his daughters (9) on the Celebrity Eclipse departing July 7 returning July 14 round trip from Vancouver. We stayed in Vancouver at JW Marriott Parque for ... Read More
Traveled with my wife, two daughters (in their 20s), their boyfriends and one of his daughters (9) on the Celebrity Eclipse departing July 7 returning July 14 round trip from Vancouver. We stayed in Vancouver at JW Marriott Parque for three nights prior to the Sunday departure. We had two full days in Vancouver. I woke up first thing in the morning and walked to the Canada Place Cruise Terminal to watch a HAL ship dock, walked back to the hotel and met up with the family. We did the Capilano River Regional Park (recommended), and then Gas Town. Had lunch at a restaurant named Local-ok. My wife and I had dinner at Provence Marinaside-excellent and enjoyed tasting many different BC wines. They are able to draw a glass or taste out of any bottle with a syringe and nitrogen. Following day went to Granville Island by Ferry (recommended) and then the Science Place (I have aged out of this attraction but interesting and more suited for young children. Dinner with everyone at Floata in China Town-food was excellent but ambiance was like being in the twilight zone. It is on the third floor of a mostly empty shopping center and it appears more like a banquet hall than a restaurant. The food made up for the atmosphere. Great Dim Sum and Peking Duck. That night, hung out at a bar on a 6th floor terrace-Paul McCartney was in concert next door, so we listened to the end and the encore while we enjoyed our nigh caps. Embarkation day my wife and I went to Mass at the Holy Rosary Cathedral and returned to the hotel to meet the kids et al and catch a private transfer to the terminal. I arranged the transfer through the concierge in a micro bus, rather than hail 3 cabs. There is no Uber et al in Vancouver. We arrived about 12:45 pm at the terminal and it was not too crowded. My wife and I were in a suite, so we all breezed through except for the bottleneck and US ICE. It took, about 30 minutes to clear. Once on the other side, we were met by a greeter and escorted on board and to our cabins. My wife and I were in RS 1612 and the children were in connecting Veranda staterooms 9233-9255. Suite was awesome, so was the butler and the steward. It was really nice to have the living area for congregations. First night we all dined at Luminae. Excellent food and service. Better quality wines than MDR. We did pay for our children to join us, but it was worth the price for the wines. There are higher quality wines not on the menu and you do not pay any up charges. First day at sea we explored and ate lunch at Sushi on 5-Lobster R amen highly recommended. Dinner at Muranos (excellent). Second day was Sitka. We watched the arrival from the Helicopter pad. I have been to Sitka many times before (cruises and fishing). So my wife and mostly walked, shopped, and did walk through the Historic Park. You now shuttle to town from a cruise dock located about 10 miles north. Last time I was in Sitka on a cruise, it was a tender. Kids did excursions. Third day was Hubbard Glacier-breathtaking. We catered a lunch in our cabin (sushi, salads, apps, and roast beef sandwiches). Very cool to entertain in your suite with a Glacier in the background. There was an excursion for an up and close view of the Glacier, in hindsight this would have been a very cool excursion. Next day was Junea. I hired a cab from the taxi line for a morning tour and we went to Mendenhal, the Arboretum and the Tram. Highly recommend all and the cab kept us away from the crowds. We had a late lunch of crab and Tracey's (recommended), shopped and then a drink at the Red Dog Saloon (must see). Dinner that night was MDR. Next day was Ketchikan were my wife and I went Zip lining. Good excursion but in hind sight on a short port day, I rather would have explored Ketchikan. My wife's advise is to book the excursions on longer port days, so you also have time to explore. Dinner was at Tuscan. Highlight was the appetizers. I order an upcharged NY Strip-flavor was good but the texture was mushy (think more short rib than steak). Stick to the apps and Italian offerings. Next day was at Sea with lunch at Sushi 5 and dinner at Luminae. We did the ship's tour which was very cool. My daughter won a bingo while playing our cards. I told her I would split the winnings, so I used my half to spread some love to the crew who had taken care of us so well the prior week. Embarkation is painless in suite class. My wife and I bar hopped the prior evening while our butler packed for us. So we just went to bed, woke up about 8:00, was at Michael's Club by 9:00, and hung out until after the last boarding group was called. We were escorted off the Ship through Customs. Two of our party disembarked first thing in the am to catch a flight home by 12:20 pm, they made it to the airport with plenty of time to spare in a cab. The remaining group needed a large Taxi, so we had to wait about 25 minutes for them to procure one. We stayed at the Westin Grand (JW was nicer but the service was very good). We went to church, had Pho and then went to the Maritime Museum with dinner at Granville Island. We walked home (doable but about an hour) and had Gelato as a reward. To bed for early return Passage home was unremarkable except for realizing we needed a duffel to fit our dirty clothes with the original space in our suitcases displaced by our purchases. Went downstairs at 6:30 am to inquire as to procuring luggage on an early Monday in downtown Vancouver from the bellman. The Concierge overheard my conversation, told me to sit tight, and procured me a large hard suit case from housekeeping that was left by another guest. Returned to my room, insured the lack of contraband in said suit case, and from leaving the hotel to sitting in the Maple Leaf Lounge was one hour. Every night was saw a show which we enjoyed. We also enjoyed Milos (a naturalist lector), the various live music and the silent disco. The ship is impeccable and so is the service. 95% of our food was delicious. I highly recommend the suite experience for two main reasons, first, you get to cut in line for everything and second you have free reign of the restaurants. My only expenses on the ship was inviting my kids plus to dinner, two excursions and the terrible steak. I did have some trepidation about a mass market ship but it exceeded my expectations and we reserved a cruise from Ireland to Iceland on Celebrity for next summer. The Ship itself is beautiful and well laid out. Time passed to quickly while on this cruise. I didn't even have time to visit the Casino other than 45 minutes of Blackjack showing my daughters how to play. My wife and I cruise with Crystal over Thanksgiving leaving from Miami. I will write a comparison then, but Celebrity is a great cruise for families in that my wife and I were abler to enjoy a Crystal like experience, while my kids enjoyed the plethora of activities available. Read Less
1 Helpful Vote
Sail Date: July 2019
We enjoyed our 7 day Alaska cruise on the Eclipse. The Eclipse ship was comfortable, spacious , and clean. Everyone was so friendly and the service was wonderful. Our stateroom 8257 was very comfortable & clean, we had a great view ... Read More
We enjoyed our 7 day Alaska cruise on the Eclipse. The Eclipse ship was comfortable, spacious , and clean. Everyone was so friendly and the service was wonderful. Our stateroom 8257 was very comfortable & clean, we had a great view from our Balcony. Our housekeeper "Melvin" was so very cheerful and helpful. Melvin took care of all our needs every day, ie extra towels as many time that we needed them , he placed ice in the ice bucket every evening for me at 9 pm, brought personal items for our person care when needed, . Melvin always greeted us every day when he saw us with a warm & cheerful good morning (day) & have a wonderful time I hope Celebrity realizes they have a winner they have n Melvin I have some severe food allergies & was very concerned about the preparation of the food during my cruise. I am very allergic to MSG, raw Ginger, raw Garlic, spices like curry, turmeric, cumin so had to avoid them especially Indian & Asian dishes. Therefore, on the first day of the cruise I spoke to the Maitre d" in the the main dinning room and explained my concerns. He was really understanding and made special arrangements for me, he spoke personally with the chef about my dietary needs. Then he arranged for me to see the next days menu so I could select what I would like to eat and then checked with the chef to confirm that the meal was safe. By doing this I was able to relax and enjoy my dinner every evening without having to make it an issue. I would like to say thank you to our amazing and charming waiter, Vincent and the assistant Viviano. They took special attention to all our needs and made every evening very special. I extent my special thank you to the Maitre d, and the Chef for taking very good care of me. We ate at two of the Specialty Dinning Restaurants and enjoyed the meal, and attentive service. We selected the Tuscan Grille for a romantic Italian dinner & exceptional service (2 times) also the Qsine La Petite Chef because of the unique dinning experience show & gourmet dining (2 times) We enjoyed the 4 shore excursions that we took. Alaska is a beautiful place and make sure you go ashore or take am excursion to experience the place.The excursions are expensive but worth it, It was difficult so select which ones to take. My favorite was the Hubbard Glacier Inside Passage Cruise. Make sure you dress warmly for Alaska as it was very cold during the Alaska cruise. I, actually had to purchase a warm fleecy hoodie at one of the stores on the cruise to wear to keep warm . The entertainment shows in the Theater were amazing. The director of entertainment Lauren was very profession, funny and delightful to speak to when she was on board the cruise. I would recommend this cruise to my friends and family if they show any interest in going on an Alaska in the near future. In closing I wish to say thank you to all the staff/crew that made this cruise a wonderful memory. Read Less
1 Helpful Vote
Sail Date: July 2019
First, the bad. The Celebrity Suite was remodeled and generally a very good job. Except, unlike the regular rooms where the renovation put in a glass-doored shower, the much more expensive Celebrity Suite is left with a difficult to ... Read More
First, the bad. The Celebrity Suite was remodeled and generally a very good job. Except, unlike the regular rooms where the renovation put in a glass-doored shower, the much more expensive Celebrity Suite is left with a difficult to climb into bathtub with a plastic shower curtain -- which we asked be replaced due to smell and which they promptly did. Most important, and referred to in another review, this room (9096) is NOISY! The public space (pool, pool cafe, walkway into pool) is not only noisy all day, including chairs scrapping across the floor, which resonates right into the expensive suite, the NOISE continued all night, somehow. Among all the hotels and cruise ships we've been on, this is by far the noisiest room we've ever experienced. After many complaints, they did close the walkway above us from 10 pm to 6 am, which helped some nights and for some reasons did not help the other nights. FYI, because it is the top floor for units, there is also a large overhang on the outdoor balcony which blocked part of the review. Second, the rest was pretty good. We found the staff, including our butler, to be great -- friendly, competent, nice. We were a large family group so ate mainly in the main dining room for dinner and it was fine. We'd been on this ship before (pre-renovation) and thought the food a bit better this time around. The Martini Bar is well named, and the wines available on the Premium Beverage Package were completely fine, though once or twice we did order a bottle off the wine list. Third, the intiniary overall was good -- most Alaska cruises follow the same route/stops. One excursion was hardly worth it, but others were very enjoyable. Hubbard Glacier was amazing. At Icy Point (Hoonah) we strongly recommend lunch at the Crab House (Crab Shack?) -- the freshest biggest best King Crab we've ever had (and I used to live in Alaska) -- not cheap, for sure, but awesome. Dungeness crab was good too. Read Less
Sail Date: July 2019
Inside Passage has been on our bucket list for years and we came across this cruise at a local travel agent and couldn't resist it. The ship has recently been re-fitted and it really shows. Gone are the days of plastic shower ... Read More
Inside Passage has been on our bucket list for years and we came across this cruise at a local travel agent and couldn't resist it. The ship has recently been re-fitted and it really shows. Gone are the days of plastic shower curtains in a tiny corner shower, our inside cabin actually had a full size shower with a glass shower door which sealed perfectly. The toiletries come in big pump bottles so you don't have to mess around with taking toiletries with you or dealing with those difficult to handle little bottles. The cabin itself was beautiful and again much better than I had anticipated. There are lots of storage places conveniently located around the cabin and plenty of room under the bed to tuck away the luggage. Each day our cabin attendant cleaned in the morning and again in the evening, ensuring that everything was in perfect order and left a daily plan for activities each day and chocolates in the evening when he did the turn down. Towels were always replaced for the evening if they had been used during the day. The dining was better than expected and of course the first few days we went a bit mad trying everything but settled down once we realized that we could hit the buffet at any sort of odd hour and there was always something good to eat or snack on as the menu changed between breakfast/lunch/tea/dinner and late night snacks. The entertainment was of good quality and varied content with many 'Beyond the Podium' presentations which were really interesting and well presented. All of the staff are amazingly happy and you can tell that they enjoy working aboard this ship and that they are happy Celebrity employees in general. They even happily helped us with our strange requests during a scavenger hunt even though they didn't know what was going on. Embarkation and disembarkation were handled very well and we were greeted with a glass of champagne during our initial embarkation, that made us feel very special. We had lots of time to explore the ship while waiting for the rest of the passengers and the restaurants and buffet were open for us. We enjoyed ourselves so much that we booked a cruise for next year - we were never pressured with sales talk and in fact had to go and hunt down the sales people in order to book the next cruise - Celebrity is definitely our go to cruise line. Read Less
2 Helpful Votes
Sail Date: July 2019
We chose Celebrity because our travel agent recommended it for fewer children travelling and a slightly more upscale experience. We upgraded to the premium drink package for an additional $10 per day which turned out to be a good ... Read More
We chose Celebrity because our travel agent recommended it for fewer children travelling and a slightly more upscale experience. We upgraded to the premium drink package for an additional $10 per day which turned out to be a good investment since it included all of the specialty coffees and premium drinks at no additional cost. We sampled only one specialty meal (Tuscan) which turned out be be good not great. The embarkation and disembarkation were suprisingly easy and smooth. We were eager to start our cruise and got to the terminal about 1/2 hour before the official start time for embarkation. Fortunately they were already processing people in and we were on board in under 15 minutes. Disembark was almost as easy although customs lines were a little slower. We planned/scheduled our own excursions and all turned out to be great. In Ketchikan we used Islands Wings Service and flew with Michelle to the Misty Fjords. Beautiful flight and all of the passengers wear headsets so the entire flight is narrated by Michelle. We landed on a fjord lake and coasted up onto a beach. We had time to take pictures and explore a little before heading back. Michelle is a very experienced pilot and I would highly recommend this trip with Island Wings. In Juneau we went out whale watching (~2 hrs) and the visited the Mendenhall glacier/Nugget falls (~1.5 hrs). We used Juneau Tours and were very happy with the experience. We got lots of video of humpback whales and were somewhat rushed at Mendehall since the last visitor bus left at 7 pm but we had enough time to make it to Nugget falls and take the pictures we wanted before catching the last bus of the day. I was probably most surprised by how much we enjoyed our excursion in Skagway. We signed up for the Yukon Dog Sledding Adventure with Skagway Day Trips and Skagway Scooter. Our driver/guide Mikey was enthusiastic and a pure pleasure as a guide. I don't recall any guide previously making us feel as if our enjoyment on this trip was the most important thing in his day. Our dog sledding excursion involved a comfortable van ride to the Yukon (~ 2 hrs) with stops along the way for waterfalls, glacier pictures and finally to the Tagish Lake Kennel where we got to hold husky puppies, play with older husky puppies, have a Q&A with Michelle Phillips an Iditarod musher before taking a husky pulled cart (think Polaris 4 wheeler) ride. You find out that these cart rides are part of the husky pairing process, conditioning, and evaluating which dogs work best together. If you take this excursion and have Mikey as your guide and you like dogs I guarantee you'll have a good time. Pros: - Room was larger than expected. - Service was 1st rate everywhere on the ship. - Nightly theater entertainment was good. We saw a comedy show and a couple of musical/dance shows and all were good. - Gym was good. I saw several whales jump while walking on the treadmill. - We are coffee drinkers and the 5th floor coffee shop is Celebrity's version of Starbucks (with alcohol drinks too). On sailing days this was a great place to hang out and read your book or surf the internet. Our package came with 1 device unlimited internet and most of the cruise I had good service on my Galaxy S10. My wife's Apple iPhone for some reason didn't seem to connect as well to the internet. When you are in port service wasn't as good but we have Verizon phone service and we could use Verizon in all of the ports. - Martini bar was fun each evening before dinner - Breakfast buffet was probably the best meal of the day for us. Omlettes and fresh squeezed OJ (premium drink package) were good. Good selection of fruit too. - Room service Turkey BLT & fries with a salad was lunch most days. Cons: Dinner meals were just OK. We always found the starters preferable so we would order 2 or 3 starters for most of our meal and then typically salmon. I tried the steak in the dining room a couple times and at the Tuscan and all were just average at best. Read Less
2 Helpful Votes
Sail Date: July 2019
We were three generations of our family (Grandparents, Parents and Toddler in tow) looking to make memories, and decided to go on a cruise to Alaska. We chose Celebrity just because it was the best deal our Travel Agent could get us. With ... Read More
We were three generations of our family (Grandparents, Parents and Toddler in tow) looking to make memories, and decided to go on a cruise to Alaska. We chose Celebrity just because it was the best deal our Travel Agent could get us. With a grand total of one cruise (on Carnival) behind us, we had nothing to compare with, really - but all I can say is - the Celebrity experience was fabulous and future cruises for us will have a high bar to live up to! We are local to Seattle so getting to the ship was the easiest thing - we drove up to the Pier. Parking at the Pier for a week is pretty expensive, but still, an Uber XL would cost almost the same, so it was an easy choice to make - at least we wouldn't have to carry our toddler's car seat along! Our embarkation experience was sadly, not the best. We unfortunately arrived at the peak rush period, and so the lines to check in were serpentine and endless, and the check in hall was stifling hot. The person at the counter also was very slow, and took ages to check us in and get us our SeaPass cards. We were still at the counter after people behind us had been checked in and gotten onboard! He took my credit card to put it on record, but that never happened, and I had to go to Guest Relations onboard to get it corrected. Once we got on the ship - well, it was a totally different world! The Solstice is amazingly luxurious, even if it is an "old" ship. The crew is hospitable, and very attentive to the passengers' comfort. My mother suffers from bad knees, and the attendants at the embarkation gangway guided her to an armchair so she could recover her breath, brought her some orange juice and generally took care of her till she felt rested. Our cabins were fantastic - we had booked Deluxe Verandahs on the mid ships "hump", and they were totally worth the price. Ours probably had the biggest balcony around - big enough to fit four deck chairs and a table. The cabins were neat, clean, well appointed with lots of storage areas and hidden cabinets. The bathroom was cramped, but adequate. Our cabins were close to the mid ship elevators, and the Team Earth lobby, but we never heard any outside noises ever. The food.. ahh, the food!! We ate most of our meals in the Ocean View Cafe buffet, and hardly ever felt we missed anything. This place served every kind of cuisine possible- including vegetarian, vegan and gluten free options. They also had "theme" meals - like a Taste of America, Taste of Mediterranean themed lunch, and a Taste of India, Taste of China, Taste of Eastern Europe themed dinners - where in addition to the regular stations, they had additional stations dedicated to the advertised cuisine. On the last night, they had a "Best of the Cruise" buffet, with the most popular items from the entire cruise, and to make things fun - a chocolate fountain with fruits and bits to dip into it. Absolute treat! We had a couple of meals in the MDR which were lovely - my family prefers Indian food, and the MDr had an excelltn Indian menu to choose from. They also adapted the menu items to cater to my father's dietary needs, and when requested for something that was not on the dining room menu, they went and fetched it from the Buffet! The entire Catering and Serving staff We didn't really indulge in any shows, etc on board the ship - preferred to spend our time enjoying the glorious views outside. the talks by the naturalist (and the running commentary during the fjord visit) and the destination highlight sessions were wonderful, though. And so was the Q&A session with Captain Tasos - I admire the way this man can talk, Greek accent and all, and the tongue in cheek manner he has! We did visit the Silent Disco (hilarious) and the dueling violins and band performances in the Atrium which were enjoyable. It might have been better to have them a bit further away from the Guest Relations desk though, since it made conversation harder. There were also quite a few good free movies on TV, on Demand, that we were able to catch up on. We avoided booking any excursions via the Cruise line, instead preferring to do our own thing in each port we visited. The Daily planners provided each ay were helpful though, in planning out what we could get done when in port. Overall, we had a fabulous family trip, and experienced something we can relive over and over again for the rest of our lives. Our kid enjoyed his time aboard the ship and was sad to say good bye to the Solstice. Read Less
3 Helpful Votes
Sail Date: July 2019
Ship: over the top great. I’ve cruised on 3 other lines, 6 other ships, none compare to the Solstice for design style or functionality. It’s like staying at an Intercontinental Hotel, only as sea. Atrium and elevator designs are ... Read More
Ship: over the top great. I’ve cruised on 3 other lines, 6 other ships, none compare to the Solstice for design style or functionality. It’s like staying at an Intercontinental Hotel, only as sea. Atrium and elevator designs are beautiful. Elevators came quickly on most occasions. Fellow passengers were friendly. There were two formal nights, branded “evening chic”. Everyone dressed up in their own way and posed for photos. Not many suits or tuxedos like the old days, but people made an effort and looked good. Had some nice elevator discussions on what everyone chose to wear. On more traditional cruise lines where they still call it “formal night”, I’ve seen passengers “protest” by showing up in jeans or a T shirt and a ball cap. Didn’t see anything like that on Celebrity. Main Dining Room (MDR): fantastic, well prepared and presented food and outstanding service. Knowledgeable sommeliers took good care of us. Beautiful venue; we were told it was designed to look like you are inside a glass of champagne. We had anytime dining and never had to wait for a table for two, aside from a maximum five minutes in the hostess line. They always gave us table 444 or 445, which are on the 2nd level, overlooking the lower, assigned time dining section. Great people watching. Buffet was good quality with a wide variety of choices. Sometimes hard to find a table, but we managed. More challenging to find ketchup and mayo – be sure to ask someone. On embarkation day, we avoided the buffet crowd and got burgers at the Mast Grill. Decent burger, good fries, good service and a great view leaving port. Wine lover? This is the ship for you. Great wine selection and they serve it in Reidel glasses at every venue except the pool bar, where they use plastic glasses for safety. No problem taking your drink with you if you need to be somewhere else. Not every venue has all the wines. Frequent Cellar Masters, MDR and the specialty restaurants for the best stuff. Say hi to Dimytro in Cellar Masters if you see him. A couple small tips ($2 - $5) early in the week and Dimytro will be your friend for life. If you like martinis, check out the martini bar, across from Cellar Masters on Deck 4. If whiskey is your thing, the World Class Bar is your place. Deal: by paying a larger, nonrefundable deposit, Celebrity comped us the premium beverage package, internet, gratuities and $300 on board spending credit. Wow! That made for a great cruise. We wanted for nothing the whole time. Beverage package includes much more than booze: fresh squeezed juice and brewed coffee at breakfast, fancy coffee drinks at Café Al Bacio, bottled water, tea – you name it. Once the servers know you have the premium package, they really take care of everything. Had fun spending the OBC at the shops and Sushi on Five. You can also use OBC for shore excursions or in the casino. Internet was sometimes slow and dropped out altogether on the first night. Specialty restaurants: expensive compared to other cruise lines. Enjoyed Sushi on Five twice. The Kobe beef slider is the best burger I’ve had. Also loved the sushi rolls and seafood stuffed wontons. Did not visit the other pay restaurants. Had room service breakfast once. They showed up right on time with everything we ordered. We also went off menu, requesting lox and cream cheese for our bagels. They brought the same spread that you get if you have breakfast in the MDR: smoked salmon, cream cheese, capers, onion, lemon and tomato. Bravo! Lots of good music throughout the ship. Almost always someone performing in the Grand Foyer. Danny Smart was our favorite. They had trivia every afternoon in the Sky Lounge, which has some of the best views on the ship, a good bar, and plenty of comfy places to sit and relax. Watched Captain Tasos do a slide show and Q&A on the construction of Solstice in the main theater. The Captain is informative and has great comedic timing. His PA announcements throughout the cruise are a hoot. Conclusion: Alaska was stunningly beautiful and the Celebrity Solstice ship, crew, food, drink and fellow passengers were first class. We have a new favorite cruise line. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise