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5 Helpful Votes
Sail Date: January 2016
Starting point was la Romana, Catalina Island, St-Kitts, Antigua, La Martinique, La Guadeloupe et finally St-Marteens. Lets start with the good point for this cruise: the personnel is very friendly, smiling, and always ready to help. I ... Read More
Starting point was la Romana, Catalina Island, St-Kitts, Antigua, La Martinique, La Guadeloupe et finally St-Marteens. Lets start with the good point for this cruise: the personnel is very friendly, smiling, and always ready to help. I was very happy with the service of M. Herlin for tidying up our cabin. I need also to mention M. Haroy Venzon, waiter in the dining room and his assistant M. Vu Congkien. The service in the dining room was great and almost every night, the staff was preparing a surprise, either dancing or singing, or games play. The main problem with this ship is the food. The main buffet is small, with hardly any choice of food for vegeterians. And when the buffet open, there is a long column of people waiting. I saw marinated raw fish 3 three times a day. Only one toaster for 3000 persons. The hour of departure for several excursion was very often 12h45. And we are asked to be there at least 10 minutes ahead. So as the buffet opens at 12h00, that leaves us very little time for eating. The dining room food is also very average. On night I was served a celeri stick cut in four pieces et covered with melted cheese. We book our shore excursion ahead of time on the net and planned the day according to the hour noted on the net. Well, a mistake because the shore excursions are not done on the time on the net, which cause us to have two excursions at the same time. With two shore excursion I heard people complaining that the tour was not what they expected. So I think the excursion manager should take time to explain what the shore excursions is. One excursion on Antigua was in English, and the group was french. So Valentina from Costa tried to translate the informations given by the English guide in Italian and french. Her french was so bad, i couldnt understand what she was talking about. Thanks good my English is not so bad. And shore excursions with people who speaks french, and other italian, that was terrible. When the guide talk in french, the italian people were talking to each other...same thing when the guide was talking italian, french people were not better. Shows at the theater were good. But some night they were no show. We had our safety information the first night around 6h00, although french people were told to watch the safety movie on tv. Another group had the safety information and test at midnight! I know to persons who were no show for this because they were sleeping. And they were never bother by the staff to do the safety regulations. Read Less
6 Helpful Votes
Sail Date: January 2016
This was one of the worst vacations that I have ever been on. We are a family of 4 with 2 children, ages 6 and 8. Every port we came to we could not wait to get OFF the ship. The food is terrible and every day it's the same thing ... Read More
This was one of the worst vacations that I have ever been on. We are a family of 4 with 2 children, ages 6 and 8. Every port we came to we could not wait to get OFF the ship. The food is terrible and every day it's the same thing in and out. You literally gag walking through the buffet every morning because you are so disgusted and sick of the food. Everything costs extra $. You can't even have pop or a bottled water. It's all extra $. Drinking on the ship is outrageously priced. You are better off to just drink in a town when you port. The dining hall is loud and the meals are served with no rhyme or reason. You'll get your main course and THEN your soup and salad later. The food is mostly frozen and re-heated. Even the kids menu didn't have anything appetizing. A bottle of wine was $23 Euros so for us Canadians it turned out to be about $35 for wine that costs about $12 here. The cabin was the only decent part. We had a balcony room and it had a King bed and bunk beds. LOTS of storage space for your clothing and drawer space. Stow your suitcases right under the bed for more room. Good luck calling room service or trying to get ice. Bring bottles of water and fill them up using the water dispensers in the buffet. Just know they shut them down around 10 pm. In the morning, only coffee, tea and juice are included. The people on this cruise were RUDE and PUSHY! Zero manners! Maybe we're too friendly in Canada, but it was absolutely ridiculous how rude about 90% of the people are. Cutting in front of you in line, not waiting their turns, and I noticed so many people not washing their hands after using the bathroom. GROSS! We were likely in the 2% of English speaking people on the ship. The announcements are always in French and Italian first and then English. I have heard that this is the lowest of the low when it comes to cruises and I wasn't surprised as I read the reviews before hand. Don't expect much and you won't be disappointed! Instead, enjoy your time going to the different ports and getting off the terrible ship. Read Less
Costa Favolosa Ratings
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