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6 Helpful Votes
Sail Date: January 2016
This was one of the worst vacations that I have ever been on. We are a family of 4 with 2 children, ages 6 and 8. Every port we came to we could not wait to get OFF the ship. The food is terrible and every day it's the same thing ... Read More
This was one of the worst vacations that I have ever been on. We are a family of 4 with 2 children, ages 6 and 8. Every port we came to we could not wait to get OFF the ship. The food is terrible and every day it's the same thing in and out. You literally gag walking through the buffet every morning because you are so disgusted and sick of the food. Everything costs extra $. You can't even have pop or a bottled water. It's all extra $. Drinking on the ship is outrageously priced. You are better off to just drink in a town when you port. The dining hall is loud and the meals are served with no rhyme or reason. You'll get your main course and THEN your soup and salad later. The food is mostly frozen and re-heated. Even the kids menu didn't have anything appetizing. A bottle of wine was $23 Euros so for us Canadians it turned out to be about $35 for wine that costs about $12 here. The cabin was the only decent part. We had a balcony room and it had a King bed and bunk beds. LOTS of storage space for your clothing and drawer space. Stow your suitcases right under the bed for more room. Good luck calling room service or trying to get ice. Bring bottles of water and fill them up using the water dispensers in the buffet. Just know they shut them down around 10 pm. In the morning, only coffee, tea and juice are included. The people on this cruise were RUDE and PUSHY! Zero manners! Maybe we're too friendly in Canada, but it was absolutely ridiculous how rude about 90% of the people are. Cutting in front of you in line, not waiting their turns, and I noticed so many people not washing their hands after using the bathroom. GROSS! We were likely in the 2% of English speaking people on the ship. The announcements are always in French and Italian first and then English. I have heard that this is the lowest of the low when it comes to cruises and I wasn't surprised as I read the reviews before hand. Don't expect much and you won't be disappointed! Instead, enjoy your time going to the different ports and getting off the terrible ship. Read Less
5 Helpful Votes
Sail Date: January 2016
Starting point was la Romana, Catalina Island, St-Kitts, Antigua, La Martinique, La Guadeloupe et finally St-Marteens. Lets start with the good point for this cruise: the personnel is very friendly, smiling, and always ready to help. I ... Read More
Starting point was la Romana, Catalina Island, St-Kitts, Antigua, La Martinique, La Guadeloupe et finally St-Marteens. Lets start with the good point for this cruise: the personnel is very friendly, smiling, and always ready to help. I was very happy with the service of M. Herlin for tidying up our cabin. I need also to mention M. Haroy Venzon, waiter in the dining room and his assistant M. Vu Congkien. The service in the dining room was great and almost every night, the staff was preparing a surprise, either dancing or singing, or games play. The main problem with this ship is the food. The main buffet is small, with hardly any choice of food for vegeterians. And when the buffet open, there is a long column of people waiting. I saw marinated raw fish 3 three times a day. Only one toaster for 3000 persons. The hour of departure for several excursion was very often 12h45. And we are asked to be there at least 10 minutes ahead. So as the buffet opens at 12h00, that leaves us very little time for eating. The dining room food is also very average. On night I was served a celeri stick cut in four pieces et covered with melted cheese. We book our shore excursion ahead of time on the net and planned the day according to the hour noted on the net. Well, a mistake because the shore excursions are not done on the time on the net, which cause us to have two excursions at the same time. With two shore excursion I heard people complaining that the tour was not what they expected. So I think the excursion manager should take time to explain what the shore excursions is. One excursion on Antigua was in English, and the group was french. So Valentina from Costa tried to translate the informations given by the English guide in Italian and french. Her french was so bad, i couldnt understand what she was talking about. Thanks good my English is not so bad. And shore excursions with people who speaks french, and other italian, that was terrible. When the guide talk in french, the italian people were talking to each other...same thing when the guide was talking italian, french people were not better. Shows at the theater were good. But some night they were no show. We had our safety information the first night around 6h00, although french people were told to watch the safety movie on tv. Another group had the safety information and test at midnight! I know to persons who were no show for this because they were sleeping. And they were never bother by the staff to do the safety regulations. Read Less
2 Helpful Votes
Sail Date: January 2017
we chose this cruise as we wanted to see some carribean islands that we have not visited before This was our second cruise we have also been on this ship previously approx 10 years ago around the canaries .This was actually our honeymoon ... Read More
we chose this cruise as we wanted to see some carribean islands that we have not visited before This was our second cruise we have also been on this ship previously approx 10 years ago around the canaries .This was actually our honeymoon and we informed thomson of this when booking..We booked only the one week. We flew form manchester...flight out was delayed slightly by approx an hour so seemed very long The flight back was also delayed but only slightly and was much shorter.Both the flight crew and entertainment were good both ways .Food was ok and drinks were offered regularly at no cost.Great transfer from plane to ship short and efficient.Only problem was delayed baggage ...the baggage coming onto the ship seemed disorganised and chaotic we got one bag after approx 2 hours but had to go to dinner in our daytime clothes as our other suitcase did not turn up till later that evening The service on board was fantastic most of the time.Our cabin steward,Aldrin was brilliant friendly and efficient nothing too much trouble he made us feel well looked after. The waiting staff were always friendly and happy to help but particularly in the lido restaurant they seemed short staffed and it was difficult to get a drink unless you had the water which was taken self service We loved how they came round with drinks trolley when we were sunbathing on deck.The reception were also friendly and helpful particularly one of the lady receptionists (whose name we never got ) The ship and cabins are kept very clean ,housekeeping is very good ,but the ship is aging and although we liked our cabin and it was spacious there was a lot of "creaks and groans" during the night when the ship was moving ,and also thuds when waves hit the ship occassionally.Some of the windows in the lido look in bad condition We felt there were things that were not as good as our previous cruise on this ship...I am sure we did not have large urns for tea and coffee very canteen like and the coffee was awful.If you wanted a decent coffee you need to order one seperately from one of the bars or pay for it at the coffee port another new addition which seemed deserted most of the time and why on an all inclusive cruise are there 3 paid restaurants and a coffee bar-ridiculous.The Lido restauarants food is great really good quality but it feels like a canteen with plastic trays and the tea/coffee urns. We loved the entertainment the crew were good fun and the shows were good.The cameron macintosh show in particular was excellent we also loved the comedian(Dave Christian I think) he was very funny We had 2 excursions from the ship one on St Lucia to the pitons and waterfall was great,our guide ,Lisa was fab and very informative and we saw a lot of the island fab views of the pitons and a great lunch on a lovely beach.The other on Antigua was the jeep trip-£50 and really not that good a couple of plastic cups of rum and a bumpy rattle up into the hills then a coatal drive past carlyle bay(lovely) to a beautful beach named freyes beach .Good company from our travel companions but £50 each was way overpriced.We did our own thing on the other islands,Grenada has alovely beach and a great water taxi transfer as does st martin.I would recommend the trolley bus tour on tortola as there is nothing in the town and its only 15$ I was disappointed that the fact it was our honeymoon was not acknowledged at all by the ships staff I have heard of hotels giving special meals ,room upgrades etc when you advise them its a special occassion The only other observation I would make is that there are lots of families on there of all ages which I thought was lovely but I think they need to decide which market they are aiming for as I dont think its as good as it was 10 years ago it seems to have gone down market despite it being expensive Read Less
17 Helpful Votes
Sail Date: December 2017
Firstly this was a 3 star cruise with 5 star staff. Having done two previous cruises on Majesty and Spirit we knew what to expect and were not disappointed. Some useful information first. 1. If you are just doing the cruise for one ... Read More
Firstly this was a 3 star cruise with 5 star staff. Having done two previous cruises on Majesty and Spirit we knew what to expect and were not disappointed. Some useful information first. 1. If you are just doing the cruise for one or two weeks without a hotel stay you do not have to pay 10 Dollar entrance or 20 dollar exit from Dominican Republic. 2. There is a charge for the safe in the room which is £15 for one week or £25 for a two week cruise. 3. Do check in early online to get seats together. On previous flights we were only allowed to check in 7days before but on this trip you could do it a month before. 4. The flight out from London Gatwick took 8 hrs 30 mins and back just under 8 hours. Food served around 2 hours into flight going out and a free drink and wine with dinner. Flight back we had Chicken Pie and veg with wine and Breakfast 90 mins before landing. 5. Transfer time from La Romana airport to the ship is 15 minutes then you queue outside for about 30-40 mins to check in and get your room cards and safe keys. Baggage gets to your room about 2 hours later. Suggest have light clothes for arrival as it was 29c when we got there. 6. Wifi is expensive on the ship in my opinion £7 for one hour or £15 per day. I think you can buy a weekly package if you need to use it a lot. The ship is dated 35 years old but the staff are constantly cleaning and maintaining the ship. Whilst we were aboard the captain invoked enhanced santitation which meant you could not serve yourself in the buffet not even coffee or tea. This caused delays which some passengers got frustrated with. This action was taken because a few passengers went down with tummy bugs and they did not want it to spread. Also there was no access to the Saunas, Jacuzzi, or laundry/ironing rooms. It was fine with us. A couple of things that did irritate us were the inconsiderate passengers that gathered in groups and wanted to chat through the shows. Go to the bar or coffee shop if you want to chat. Secondly there is a noticeable engine vibration that feels like a worn prop shaft and you shake in your seat in some parts of the theatre or Lido buffet. The food was ok, always found something to eat some of the starter portions were miniscule like 5 pieces of calamari or the potatoes with blue cheese were just two tiny spuds cut with a bit of blue cheese in the middle. One chap on our table ordered this as a main course and got 4 potatoes on their own no garnish. One tip here is that if you don’t fancy the soups there is a tomato and basil option that is not shown on the menu. The fish was overcooked on a couple of occasions particularly the salmon. The food in the Lido was ok, the sweets and jellies were a bit repetitive but we enjoyed what we chose. A good selection of herb teas and decaff coffee was also available. There are two speciality restaurants, one that serves indian cuisine and costs £17.95 per person extra or the other ala carte which cost £19.95 per person. The main entertainment was in the Broadway Theatre for the shows or in Liberties for the Quizzes or Mr and Mrs evening. If you do participate don’t get caught cold with the answer to the question ‘What unusual place have you had amorous relations’ i.e back of an Austin Alegro or in the sea at the resort!. It is a bit of fun and Gavin the cruise director does a great job at comparing this show. Tarin, Amy and Taylor The Milky bar Kid are also great fun. The two must see shows in my opinion are The Man in The Mirror Michael Jackson tribute and Cameron Classics with a fabulous Les Miserable Finale. The show team were excellent . A couple of the shows were shown twice in the two week cruise. Queen Tribute and Cameron Classics. Andre the Magician was good but Kamika the male/female duo reminded me of a pub act although the guitarist was good with his Eagles rendition. The first port of call after leaving La Romana is Road Town Tortola. The island is just getting back on its feet and some devastation is still there to see but the people are so friendly and welcoming. The ship is only in port for 4 hours we just walked into the town and had a look at the shops but the second week we visited Pussers Bar ‘ Serving cruise ships since 1979’ looks nothing from outside but do go inside and have a look at the art deco, nautical bric a brac and tiffany lamps. Also an exclusive (expensive clothes) shop at the rear of the bar. Next Stop was St Martin, we got a water taxi over to the beach 7 dollars return 15 dollars for two sun beds and brollie some vendors were also offering 5 bottles of beer for 10 dollars. Nice beach and plenty of shops to browse. Off to Granada next, here we did a Tui tour Highlights of Granada £36 each which was 2 hours long with a 20 minute drink stop halfway through at a nice bar in a lovely location. Drink included in cost interesting info from Driver/Guide. Then onto Antigua where we took a Tui tour Sun and Rum £34 each to the Beach which was called Mistic beach. This was very nice two sunbeds and free unlimited Rum Punch ( be careful because after 3 you start to feel tipsy) Fruit punch is another option. You do have to pay an extra 10 dollars if you want a sunshade. I was impressed they had 3 life guards on the beach. Sea a little rough pm so no good for snorkelling. Castries St Lucia next and this was the only place we felt unsafe and hassled. Water Taxi to the centre was $5 return from the berth we were berthed at. As you approach the Water taxi booths choose the one on the right for the nicer boat transfer. You can walk to the nearest beach which is about 20 mins but as a policeman told us be vigilant and keep your eyes open. Do not wear any bling as one guy had his necklace ripped from his neck. Suggest maybe do a tour here but not the little train around the town reports were not good. Back to La Romana where we booked the Altos De Chavron and Boat trip. Supposedly where they filmed Jurrasic park but the tour guide told us that was 100km away! It was a nice tour but the cost is £55 and if you don’t want to do the boat trip part then you can get a courtesy bus to the replica 16th century village for $8. The boat trip 30-40 mins was nice and free drinks on board and sandwiches but all there is to see are a couple of expensive houses palm trees and maybe some Iguana. We enjoyed it. After a second visit to Road town we went onto Bassetere St Kitts. A free shuttle bus takes you to the centre and there are lots of shops a nice town to pootle around. There are also local tours available here at a much cheaper price than the tours on the ship. Also if you are looking at Jewellery and are serious about buying push for an extra 10% off their offer price. As you walk out they may accept your offer!. Martinique was the next port of call with a large port promenade area where you can either pick up a ferry to the beach for $7 or just have a walk around to the castle and around the shops. Bridgetown Barbados is about a 30 minute walk to the centre and it is worth paying $2 each way for a taxi. We docked on a Sunday and the shops do not open until 10am. In the afternoon we did the Beach Transfer to Carlisle beach with Tui which included sunbeds and shade and a free drink. A busy but nice beach cost of trip £24 each. Last port of call was Kingstown St Vincent. Now just to be clear The Botanical gardens are walkable from the ship 30-40 mins at a stroll but last 800m is up hill so do it early in the morning. Price of entry is $2 and $4 dollars extra if you want a guide. We were told by the rep it was a 20 minute taxi ride and $20 dollars entry (not true). In the afternoon we did the Tui Caribbean Pirate Sailaway which was a 3.5 hour trip along the coast to see where Pirates of The Caribbean one was filmed. Rum Punch and soft drinks served on board and one hour stop for snorkelling Not cheap at £55 each but a very enjoyable afternoon. In summary we had a lovely time, the room on deck one was fine, our cabin steward Adang was amazing. As we were at the front of the ship Room 802 there was a couple of nights when the ship was sailing into a headwind and as the waves hit the ship you could hear a loud thud. We took earplugs for situations like this. You have to vacate your room at 8am but you can ask to keep your room til noon for £25 or there is also a courtesy room available for a 20 min shower, key at reception. We met some lovely people each night at dinner and hello to Carol and Chris and Len and Karen whose company and chat we enjoyed. Read Less
1 Helpful Vote
Sail Date: December 2017
This cruise was the first for my partner and the third for myself. My partner has been put off for ever cruising again. This ship should of been weighed in along time ago, we were never told that the norovirus was present on the ship ... Read More
This cruise was the first for my partner and the third for myself. My partner has been put off for ever cruising again. This ship should of been weighed in along time ago, we were never told that the norovirus was present on the ship before we embarked, had we known we would not have went. You could not serve yourself at all to ANYTHING .. not even a glass of water. the food and service was terrible... over cooked / undercooked / small portions , it was awful, the waitress had a cold and was sniffing all over the place. they all looked miserable as hell and would ignore you most of the time. There was nothing to do on this ship due to virus even the pools were empty half the time. The excursions were expensive and all very samey, if you wanted to do your own thing there wasn't much going on in the ports obviously so you had to get cabs to get anywhere which is ok if you know where you want to go. The only thing that saved the day was the entertainment gang, they were fabulous and should be on a better ship as they are wasted on this one. Our inside cabin had paper thin walls and we could hear conversations and tv's on both sides of our cabin, at night the constant vibration of the engines did not let up and creaked and groaned all night long , the air condition was so bad that I felt I was suffocating by the early hours of the morning every morning, two days. before we disembarked I started to get a bad persistent cough and sore throat which developed into a cold and severe chest infection which spoilt the weeks holiday after the cruise, its the 4 jan 2018 as I right this and I'm still ill and only started to unpack today, we got home on the 28 dec 2017. I strongly strongly advise anybody to avoid this ship like your life depends on it...Thompson should be absolutely ashamed to advertise this old tub as a cruise ship, everything about it, its crew, amenities, restaurants etc is way over its sale by date... I could go on and on and on.... AVOID AVOID AVOID Read Less
7 Helpful Votes
Sail Date: December 2017
I've just had the most amazing 2 weeks in the Caribbean with my friend on our first cruise, having the opportunity to visit 10 different islands, meeting wonderful people from around the world and seeing so many beautiful locations in ... Read More
I've just had the most amazing 2 weeks in the Caribbean with my friend on our first cruise, having the opportunity to visit 10 different islands, meeting wonderful people from around the world and seeing so many beautiful locations in fantastic weather. The plane journey there and back was questionable, however I could not be more impressed by the level of service and quality of staff on the Marella Celebration cruise ship. There was a slight hitch with our account being blocked a few days in when we went to order drinks although we were all inclusive, however this was quickly resolved and staff were very apologetic. The activities and entertainment on the ship was plentiful, however we tended to only stick to Hemingways and the Lounge for the shows in the evenings, some which were good and others according to taste. Horizon's was a relaxed atmosphere whereas Liberties was more party like. We were a regular visitor for breakfast, lunch, afternoon tea and late night snacks to Lido that was open until 1pm - so we quickly go too know a lot of the staff and fellow passengers. Plenty of food and drink choices hot and cold. We booked 2 excursions via the excursion team ( One for the BVI as on our first visit, due to the hurricane it was fairly quiet, however on our second visit it seemed to be a little busier, hopefully with more visitors the economy will be back to normal) and the rest we booked as and when we got off the ship depending on what we wanted to do. I was particularly amazed by the following staff members on the ship who went above and beyond to make us feel welcomed and enjoy our time. Starlin ( Deck steward) always greeted us with the warmest of smiles and professionalism either on the deck or in Mistral's restaurant. Silvio, the Lido buffet manager always ensured he took some time out to speak to us even at the most busiest of times. Edward, would always ensure we had something to drink wherever we were on the ship. Igor was impeccable in his service and directions to the assistant to ensure we had the best dining experience in Mistrals. Gusti, the housekeeper amazed us every time to return to an immaculate clean and tidy room at least 2 to 3 times a day. The Captain (John) himself was friendly whenever he spoke to us, possibly recognising us due to almost being late once to board the ship Read Less
6 Helpful Votes
Sail Date: December 2017
Spent a fortnight on the Celebration in the Caribbean from 20th Dec 2017 to 3rd Jan 2018 and to be honest it was a great holiday apart from the very very poor entertainment from the cheesy dancers performing the same old shows in the ... Read More
Spent a fortnight on the Celebration in the Caribbean from 20th Dec 2017 to 3rd Jan 2018 and to be honest it was a great holiday apart from the very very poor entertainment from the cheesy dancers performing the same old shows in the Broadway Lounge and not at a decent level at all ,they were badly out of sync and the sound was rubbish ,to say they had some technical issues was not inspiring any confidence at all ,must do better !! sack the sound man ! Also in the Broadway Lounge was a guest comedian for the first week and another for the 2nd week ,let me start with the first weeks shambolic performance ,He was diabolical his jokes were older than the ship itself ,I really cant recall anybody laughing at all. The second week the comedian was equally as bad. we and other passengers found him racist and unfunny all his show mainly consisted of was slagging off the people from Liverpool, it was embarrassing, old hat and disgraceful . Waring a ridiculous suit to perform in does not make you funny, who the hell booked these halfwits. The singers around the ship were good until 2 of the acts went off ill with throat infections as did my wife and numerous other guests. The Cruise director did not replace these acts so again it was more lack of entertainment although they were advertised to perform in the daily cruise news. The Game shows in Liberties were rubbish, using the same old format... shabba , yawn yawn ... If it wasn't for the fabulous staff , from the cabin stewards, cleaners, bar staff , waiters etc holding the ship together it would have been a disaster , they even had a staff show that was excellent and far more entertaining than the so called professionals , well done to them , not to forget the food in the restaurant and Lido it was spot on , well done to little chimiy (restaurant manager) and his team. Tui / Marella need a complete overhaul with there entertainment they provide ,it was a load of rubbish. but apart from them it was a great cruise........shabba.......... Read Less
3 Helpful Votes
Sail Date: December 2017
The only good thing about this cruise was the single cabin - food available without having to pay was extremely poor choice and quality - entertainment was terrible unless you were drunk which many on ship were due to all inclusive package ... Read More
The only good thing about this cruise was the single cabin - food available without having to pay was extremely poor choice and quality - entertainment was terrible unless you were drunk which many on ship were due to all inclusive package - I have sailed on many cruise lines but first time with Thompson or Marella as it is called now and never again !!! Complete waste of money and a Christmas ruined !! The hotel after cruise made up for the terrible cruise but then extremely bad check in experience and late flight - replacement airline and no information given by Thompson then they have lost my luggage made this a holiday from hell when I was looking forward so much for a relaxing and enjoyable christmas and new year holiday - should have stayed home and saved myself over three thousand pounds !! Shall never use Thompson or Marella again Read Less
4 Helpful Votes
Sail Date: December 2017
First of all this is not my first cruise my 3rd in the last 12 months Marella Celebration is a old ship and feels old passages are mostly 99 percent on all-inclusive and Are drinking most of the day and not even seeing the ports of ... Read More
First of all this is not my first cruise my 3rd in the last 12 months Marella Celebration is a old ship and feels old passages are mostly 99 percent on all-inclusive and Are drinking most of the day and not even seeing the ports of call. Let start of the food not the greatest food ever been severed on any ship lukewarm and just basic if you want to pay more and go to that paid restaurants then of course it ups its standards. Now the entertainment on board is where I have some real issues the leadership of the cruise director called Gavin is a lot to be desired when he's around the poolside doing games he makes ridiculous noises dogs other sounds and looks like a complete fool who is in charge of his team also I'm not a great lover of shows when you are never sure if the singers are really singing. The game show are great if you have been drinking all day and night because I have never had the pleasure of being to any holiday camps in the UK but I was told by most people sitting around me thats how they come across very poor and badly presented . The cabins are fine but any vibrations around the ship can be heard most nights. I will not be booking any more Tui ships in the future I understand that the company have new ships what I can't understand why they let This ship carry on in the fleet because it's a very poor example stay well clear of this company and its ships till they rethink their ships Read Less
1 Helpful Vote
Sail Date: January 2018
We chose this cruise as it offered good value for money (food, drinks and tips included) and also offered 5 island visits. We weren't expecting a lot of luxury but were pleasantly surprised about our whole experience. The staff were ... Read More
We chose this cruise as it offered good value for money (food, drinks and tips included) and also offered 5 island visits. We weren't expecting a lot of luxury but were pleasantly surprised about our whole experience. The staff were all very friendly and helpful. The service in the restaurants was great and the food really good. The choice, presentation and service were all excellent. The entertainment was quite good too, although we didn't really bother with the shows - apart from the comedian who was excellent. There was a good choice of drinks including cocktails and again the service was usually very good. We had an inside cabin which was clean and had quite a lot of storage space - the bed was very comfy as well. Our cabin steward did an excellent job of keeping it clean and tidy. All the island visits were great - we sorted our own trips which saved a fortune on what the ship were charging. All in all were were pleasantly surprised with the whole experience and would recommend it (but maybe not if you like a bit more luxury!) Read Less
20 Helpful Votes
Sail Date: January 2018
This cruise ship is one of the smallest in the fleet, and therefore does not have a large amount of things to do. The interior is tired but they have updated the carpets and curtains. Accommodation: Typical inside double room, ... Read More
This cruise ship is one of the smallest in the fleet, and therefore does not have a large amount of things to do. The interior is tired but they have updated the carpets and curtains. Accommodation: Typical inside double room, with 2 single beds, and a butler who does a great job, and always kept the cabin clean & tidy. Entertainment: Every night there was a musical show, usually with 2 performances, which was excellent, the team put on a great show. With 4 bars in total, which all have they’re own musical themes, jazz, piano bar, disco etc, and an outside pool music after the last show most nights. A casino & slot machines, are attached to one of the bars, which opens during the afternoon and evening, until around 2am. Daily games of Bingo, pool games, trivia quiz shows. Also on board is a small gym, photo studio, spa & beauty salon, and duty free shop. Every day we arrived in a new port, which was excellent, with trips to great locations, however we did our own thing, using the local taxi’s, which were cheaper, and where we wanted to visit, with no time restraints. Food: The food is either buffet or A la Carte, which are British style menus. The pool side offers a quick snack area, with Pizza, Burgers & Hot Dogs etc. The brochure boasts 2 other restaurants, (French & Oriental), both are available at additional costs, even though I chose to upgrade to the All Inclusive Package, they are not included. Drink: When I booked this trip I paid the additional cost to go all inclusive, however TUI’s idea of All Inclusive is not what I expected. Firstly, if you want cans of Fizzy Juice, Bottled Water, Blue Bombay Gin, Malt whisky, certain cocktails, Peach Shnaps, or bottled beer, then this is chargeable. If you want to go to the Coffee Pot, which offers various styles of coffee, muffins & cakes, this also is chargeable, (not included in the All Inclusive Package), however you can go to your cabin, or any of the bars and get a cup of coffee, for free!! As stated I feel the All Inclusive Package is not clearly defined at booking point. Within 10 mins of getting on board I was pushed to upgrade to the Premium Package, at an additional cost of £50 per person for a week. Room service is available 24/7, food & drinks, and the cabin mini bar is not covered by the All Inclusive Package or the Premium Package. Communication: When booking this trip, I was informed that Wifi was available and mobile access was available whilst at sea. The truth is, I very rarely had any signal or able to connect to the ships network provider. The only time you get signal is in ports, but on this trip we had 2 days at sea, so no contact during these occasions. WiFi is charged at £8 for an hour, £15 per day, £25 for 3 days or £49 for the week, but only available in public areas not the cabins. Services: Laundry service (wash & fold), at a cost of £14.95 a bag. Pool towels, which are replaced daily Safety Deposit box in the cabin, which is chargeable. Smoking areas are available. This was my first cruise holiday, and I enjoyed the port stops, crew were great, food excellent, however I feel TUI are always looking at ways to get more money out of you. They are not clear at pointing out the all Inclusive Package or communication when booking stage. Read Less
4 Helpful Votes
Sail Date: January 2018
Fantastic time on this cruise. The staff and crew made the holiday from the time we boarded until the time we left. We would like to thank all the staff but would like to name a few who made our first time special. Our cabin ... Read More
Fantastic time on this cruise. The staff and crew made the holiday from the time we boarded until the time we left. We would like to thank all the staff but would like to name a few who made our first time special. Our cabin steward was Ronaldo who always smiled and was always there if we needed anything. Every morning in the Meridian restaurant we were greeted by the staff who were all pleasant and helpful especially Rosey. At night we returned to the Meredian and was spoilt by Frank our waiter who was always pleasant, polite and who spent time learning our names so we felt special (especially my mother who is in her 80’s and everyone called met mammy). Our wine waiter was Kumar who was so polite and always smiling, he made sure our glasses were never empty and made the most fantastic cocktails. After the show at night (which were always brilliant) we went to the Horizons bar were the staff could not do enough for you. They were so funny the way the reacted to each other it was sometimes like being at another show. We would like to thank Mohammed, Roger, Cecelia, Benjamin and Rohan for making our time on the Marella a memorable one. All the officers were pleasant but we enjoyed chatting to Chimi who was in charge of all the restaurants. If we met any of the staff or officers around the ship they always spoke and therefore when we look at cruising again in the future it will be with Thompson’s. Read Less
5 Helpful Votes
Sail Date: January 2018
This cruise was the first part of a cruise and stay holiday, and we were a little bit apprehensive about going back to an old ship ( a very old ship) we started our cruising holidays on thomsons and the defunct air tours ships but 48 ... Read More
This cruise was the first part of a cruise and stay holiday, and we were a little bit apprehensive about going back to an old ship ( a very old ship) we started our cruising holidays on thomsons and the defunct air tours ships but 48 cruises later and cruising on all the major cruise lines, it was a step back to the celebration, we paid extra for one of the balcony cabins, and it was well worth the money the room was large and spacious and had a bath with over shower, the balcony had two sun beds and a table and chairs, and the room overhaul was perfect, large comfortable bed, a nice size dressing table and ample storage for a two week cruise, black out curtains, fridge, in fact nothing at all was missing and we were very impressed with the room, the ship is small by modern standards but very friendly and that is down to most of the staff being from the phillipenes who have a very friendly nice aptitude to life, a small casino onboard wth two tables for cards one black jack, the other five card caribean poker, and one roulette table this casino is in Hemingway’s piano bar and is a lovely place for pre dinner drink and after a nice place to retire to bed from, with a singer on keyboard and a singer with guitar performing for you, you don’t have a full theatre on this ship but a nice showbar with adequate shows from the on board entertainers and some guest acts, dress code is poor a lot of people who think dressing up is cut off jeans with at t shirt is formal, but overhaul good value for money with all drinks and tips included in the price. Read Less
9 Helpful Votes
Sail Date: January 2018
This was the first cruise my partner and I had been on. We were unsure of what to expect but this ship was recommended to us by a friend of the same age so thought we would give it a go. The ship is quite small but I think this was a ... Read More
This was the first cruise my partner and I had been on. We were unsure of what to expect but this ship was recommended to us by a friend of the same age so thought we would give it a go. The ship is quite small but I think this was a good thing as it meant things were accessible and we got to know both the staff and other passengers. The ship is on the older side and did creek at times, especially when it was rough at sea. There is plenty to do on board - it depends what you are looking for. There were daily quizzes, loads of live music in the bars and outside on deck and then daily demonstrations like ice sculpturing, napkin shaping and cooking masterclasses. They had the occasional lecture (frozen shoulder and how to look after yourself) - I have heard other cruises offer more lectures there was probably one per week on this one. There are 2 pools - on the smaller size but big enough and a whirlpool. On sea days the pool got a little busy. Thomson offer their own excursions but we often found it easier and cheaper to do the excursions ourselves as their offers were usually horrendously over priced (eg £40 just to go to a beach when a local taxi would do it for £10). We did do 2 of their trips - the St Kitts railway (as you cannot do this on your own) and snorkelling in Martinique (as it was our first time snorkelling, they gave you the equipment and the boat to take you was just at the port so it was very convenient). We thought these trips were very well ran and would recommend these ones. I am sure some of the others are just as good and convenient but we would just get off at the port and see what was on offer - sometimes with a bit of bartering. Getting off the ship each day was easy - you just swipe your card and off you go. On one day we had to get a tender to shore but was very easy and quite fun. The service was unfaultable. All of the staff were always so friendly, smiling and looked like they were genuinely enjoying their jobs. We got to know some of the waiting staff well. Tips are included in the price and is not expected, however, we gave a tip to a few of the waiters who had looked after us well at the end of the cruise. Once we got off the plane we got straight onto a coach to the embarkation port. We did not have to pick up luggage and that arrived later that night outside our cabins which was amazing. Travelling back was also easy - we put our luggage outside our cabin the night before disembarkation and did not see it again until we got back to the home airport. Our cabin was one of the larger ones - 716. Unfortunately it was right next to where people disembarked each day so sometimes we would be woken up by us docking and then the beeping of the cards being swiped. We didn't have long lie ins but this started from around 7 when we would get up after 8. The wardrobes were spacious - 2 double ones and there were 3 large drawers for storage. The bed was big but was quite rigid. It was a double but there was a bit of a cover rolled up in between 2 separate mattresses to stop there being a drop in between - this felt like wood at times! The bathroom was rather small but was manageable. There was a TV and a big desk with a large mirror on one wall. There was also a little window you could see out to sea. The cabin was always made up well. The dining was exceptional. They have the main Meridian restaurant which is waiter service, the lido which is a buffet style self service restaurant and then 3 other small speciality restaurants you have to pay a supplement on. The Meridian is superb. Breakfast is good - full English, omelettes, French toast, daily specials as well as toast and cereals. Lunch is a highlight - 3 courses and all amazing with wine or any other drin from the bar. Dinner was amazing - 4 courses (you can chose 2 starters - one from the left box and one from the right). When you come in you are asked if you mind sharing - this gets you a table faster and there was often a big queue for couples wanting to sit on their own. Depends what you fancy doing - the people we met at dinner were really nice and had great stories to tell. Towards the end of the cruise we did just fancy our own space so chose to sit on our own - no issues either way! The service was very good - always so fast and they will get you anything you want. Wine was free flowing. The Lido wasn't too bad - we went there for afternoon tea which was ok and would sometimes go there for snacks in the late afternoon like pizza, chips and they have a great wrap bar as well. We would go here for a midnight snack too - it is open until 1am. We thought this was good. We got an all inclusive deal (which wasn't actually all inclusive but did give us access to most of the drinks). There are some drinks and cocktails you have to pay extra for and they do a premium wine deal for better wines. What we had in the basic drinks package was good enough though but it is a bit annoying when you think you have all inclusive to find that you actually don't! I would recommend the basic drinks package as we thought it was good value for money. The bars are cool - especially horizons at the front of the ship. Annoyingly, we had to pay for the cabin safe which was a little magnet device. It did not feel very safe and we had to hide the magnet in the room (fear that it would get lost if we carted it around with us). We again thought it was a little annoying having to pay extra for this as with all inclusive you thought that everything was included. The entertainment was great. Each evening there was 2 shows - an early and a late showing. We went on a behind the scenes of the show team and it was fascinating to learn what the team have to go through to be selected and then rehearse it all. They have different themes each night - musicals, Africa, queen etc. One day per week they had a comedian on. Annoyingly some of the shows were repeated - queen on the first night and the musicals on the last night. All the shows were great. To be honest, we could not fault the cruise itself and it had everything you would want. We did find though that some people (not all by any means) were a bit rude and had a lack of manners - for example taking menus from our table without asking, pushing in the queues etc. As it was our first cruise I cannot comment on if this was the cruise itself that attracted this kind of people or not. The majority of people we met were not like this but it did grind you down by the end of the cruise. I'd like to go back on a cruise at some point but perhaps would try another ship. I would go back on this one though but want to explore others first to see how they compare. Read Less
4 Helpful Votes
Sail Date: January 2018
for the ilands , the menbers off the excursions were not very patient whit people from quebec, everytime we ask for information they said read your paper you get at your room ,only 1 restaurent la carte and buffet all the reste must ... Read More
for the ilands , the menbers off the excursions were not very patient whit people from quebec, everytime we ask for information they said read your paper you get at your room ,only 1 restaurent la carte and buffet all the reste must pay ,theatre show are done by 9pm then left whit there bars ship,there was entertainement was ok. was clean and cabin also the dinning the service was very good exelente waiters excursions were goog but expensive and everything in euro , one off our freinds was at the pool a italien lady took the long chair he ask for it back. went to explain to the people in charge they said nothing cold be done fellt very ognored,when we were leaving the cruize they ask how many people were loking foward to go home everybody put there hand up exept 1 ,then he ask wouls anyone like to spend another week on board only 1 person put her hand up, so i think you need to work on the social for quebec everyone was desappointed did not feel support was good Read Less
4 Helpful Votes
Sail Date: January 2018
We picked this cruise as a package leaving La Romana in the Dominican Republic a one week cruise and then a one week stay at the Be Live Canoa in La Romana. At almost every port new travellers boarding the ship, and every time a safety ... Read More
We picked this cruise as a package leaving La Romana in the Dominican Republic a one week cruise and then a one week stay at the Be Live Canoa in La Romana. At almost every port new travellers boarding the ship, and every time a safety drill onboard even as late as10:30pm at night blasting in our rooms even us who already did our drill on the first day. Food menu is basically always the same day to day. If you look for tea in the evening the hide it away, and you must ask for it. Who knows why? The state rooms are well kept, and ship is clean. We had a cabine on the second level and heard loud noises from the floor above us which were the fridge units for the dining area. At all times of the night heard shovelling noises and piling of boxes or so. Last day of cruise they offered us to sleep on the eight floor balcony room, and we did, sleped like a baby no noise. We should have complained sooner. I had my lounge chair taken away from me by an Italian tourist, him saying its an italian boat and they have sonority over us. Called security and argued for a while but he won, and me off looking for another place to sit. We watched him and his group to get off the chair but they never left. He had people relaying him to sit in my place. They can keep there ships. Never again will our group of 10 travel on any Italian ship including the Costa line. Does not compare in any way to Celebrity or Royal Caribbean which we both did years before. Read Less
2 Helpful Votes
Sail Date: February 2018
This is our sixth cruise on-board the Celebration, the first being 10 years ago. Yes we will agree that the ship is getting a little old, however, the refurbishments to the ship, made over the period we have enjoyed here, are significant ... Read More
This is our sixth cruise on-board the Celebration, the first being 10 years ago. Yes we will agree that the ship is getting a little old, however, the refurbishments to the ship, made over the period we have enjoyed here, are significant and have made a huge improvement to our enjoyment. Let's go from the start. Our luggage was taken from us at Manchester Airport, and the next we saw of it was in the cabin. (The same applied to our return journey) The transfer from plane to the ship, was effortless. The greeting and issue of the 'on board' cards was simple and quick. Once onboard, the staff were as friendly as always. The cabin (Deck 6 Outside Plus) was very large, very clean and well equipped. The food, especially in the main Dining Room, The Meridian, was nothing short of first class, great variety, great service, if variations were requested, they were always delivered. The food in the Lido self service dining area, has been greatly improved. The food is fresh, hot and beautifully presented. The entertainment staff were some of the best we have had. The 'show team' had fantastic harmonies together and produced a fantastically entertaining evening every night. (Congratulations' to them all) If there was a slight fault, we think it was with the ports of call. All Islands were affected by the recent hurricane. Most of the islands have repaired quickly from this devastation, however some have done little to repair, but we still go, twice during a 2 week cruise. Yes we know they want the tourist's money, but there is nothing to do and see, a 15 min. walk around and back on the ship, is all that they see of us and our money. Other ports have 'No Go' area's, which are a little off-putting. The excurtions listed onboard were extremly expensive and to be honest, not worth the prices stated. Some changes to the itinerary are required. It was my wife's special birthday whilst onboard. The staff (And Guests) made a huge fuss, and made this trip even more special. This cruise is highly recommended and we will be returning to the Celebration for future explorations in the near future. Thank you to all the staff. Read Less
2 Helpful Votes
Sail Date: February 2018
Our third cruise with Thompson, the first two very enjoyable, but this will be our last. If you want a time expired tatty ship and a company that wants to up sell the minute you are on board, this might be perfect for you. Upgraded to a ... Read More
Our third cruise with Thompson, the first two very enjoyable, but this will be our last. If you want a time expired tatty ship and a company that wants to up sell the minute you are on board, this might be perfect for you. Upgraded to a suite and inclusive drinks package. BIG MISTAKE. Suite: description - ‘view may be partly restricted by lifeboat’. Reality: hardly any view through two tiny windows, largely obscured by lifeboat. Very little natural light, dingey furnishings in shades of brown that made it a depressing place that we couldn’t use during the day. The lighting in the ‘suite’, (actually just a fractionally larger cabin) was so poor that even in daytime it was impossible to read a book unless right next to the window .The cabin noise was dreadful all night as the structure of the cabin creaked. Drinks package a waste of time, all the wine, red, white, rose, prosecco, of an undrinkable standard (previously very good), meaning that wine had to be bought from the special wine menu at full restaurant prices. Cocktails were frequently lacking the alcohol described - are the staff instructed to restrict it? THE TATTY SHIP! Oh my word, it just vibrated100 per cent of the time, even in port. When you look around you everyone is shaking in their seats, it looks like a ship of Parkinson’s disease sufferers. Even in bed you are stil being shaken. Nausea for the whole week and that had nothing to do with the action of the waves. Bad supervision of the sun beds at sea, people hogging beds all day with towels, most of the time less than 50 per cent beds occupied, while people were away for hours, hence lots of people couldn’t get one. AND THEN THE UPSELLING - starts the minute you are on the ship, £15 for use of your cabin safe, bad value excursions, £15 a day for internet that was patchy and could be used in reception or coffee shop, and the final insult, £2 a time for sickness pills that you only needed because of the ships vibration! Good point? The excellent, friendly, efficient, hard working staff (actually the only good thing about the cruise). Message to Tui Management: if your new business model is to rip off the customer with a sub standard experience and extract every penny you can from them while they are at your mercy onboard - you will get what you deserve. Among my family members we have between us 20 Thomson cruises. They have complained about similar attitudes on Discovery 2. You have seen the last of us, and advised our friends about our experiences. Read Less
1 Helpful Vote
Sail Date: February 2018
Check-in Process: I booked a cruise holiday simply enough on the website and had confirmation emails. As part of my booking documentation it clearly states: “You’ll be able to check-in online from 7 days before your departure date ... Read More
Check-in Process: I booked a cruise holiday simply enough on the website and had confirmation emails. As part of my booking documentation it clearly states: “You’ll be able to check-in online from 7 days before your departure date and once you do, you’ll automatically be allocated your seats on the plane” That’s simple to understand, However….. When I proceeded to check-in online the following error message appeared: “We're currently unable to offer you online check-in for your flight. Don't worry, you can proceed to TUI Airways bag drop desk at the airport on your day of departure where check-in will be completed for you and your boarding passes will be issued.” I thought this was strange so I ask TUI customer service why I could not check-in online and this was their response: “Online check in it is a complimentary service that we offer. We only allow 70-80% of our customers to check in online” This is information is not mentioned on the TUI website, Terms & Conditions’ or my booking forms so basically rather than being up front so I could make an informed decision before the check-in date, I am now stuck with the hassle of check-in at the Airport with no way to avoid it. This is before my holiday begins, so, who knows what else TUI will fail to mention. Airport: So got to Gatwick the day before the flight and despite advertising "day before bag drop" on their website, I could not use this service on a TUI Fly/Cruise holiday. Great Check-In on the day: This was actually good. Bags get taken straight to the ship so no need to collect at the Airport which is a nice bonus. Please note they do weight your "hand/cabin" luggage as well as your hold luggage. Make sure you don't go over your limit otherwise they will definitely charge you. The excess baggage charge for long haul is £17 a Kilo Arrival: The arrival at Dominican Republic Airport was excellent, got on coach straight after arrival, received a welcome drink and on-boarding onto the ship was very quick. Accommodation/cabin: This was basic but the bed was comfortable and shower was good. Only problem was that they charge you £15/£25 to use the in-room safe. No not a deposit, they actually charge you. wow Inclusive Package: They advertised as an all-inclusive cruise however the drinks are limited and extremely watered down (Many other guests said the same thing). Note Bottle water is not included or premium drinks such as JD etc. If you pay another £50 Per person you can get premium drinks but this still does not include bottle water (except one bottle a day in you cabin). Also if you want to have the odd premium drink with the basic all-inclusive you can pay a supplement but that is nearly the cost of the drink (Example Heineken supplement is £3.00 when the drink cost £3.90). Tours: Excellent tours and good trips. A really positive. Staff: The best thing about the cruise was the staff. They were excellent, very helpful and always attentive. Food: Lido Restaurant was nice but limited range of food. Terrible pizza and Burgers in the outdoor lido, funny considering this a basic on most cruises. Main Restaurant was excellent (£10 Steak supplement was very good) but Gala Night was a bit disappointing. Went to the one of the three paid restaurants, food was good but not worth £35 Supplement (For 2). Activities: Absolutely awful, there were seminars on water retention, bingo (£5 ago), table tennis and quiz's. There were two pools and one Jacuzzi's on board and on the only day at sea one pool and the Jacuzzi was closed. There were no movies or sports TV's in the bars or theatre and no real stand out activities. Rubbish Shows: The show team were enthusiastic and lovely people but the shows were terrible. Nothing much to write home about except the comedian shows which saved it for me. Overall, good holiday but it would be 50/50 on whether I would use TUI/Marella again. Everything comes with supplement rather than being a true all-inclusive cruise (as advertised) and food/activities/shows very underwhelming. The staff and tours saved it for me but not enough to fully recommend. If you do book with TUI, be prepared for some hidden surprises and factor this into the cost. Read Less
1 Helpful Vote
Sail Date: February 2018
My husband and I were due to take this cruise at Christmas and New Year but was called for replacement hip surgery so we put it back until mid February by which time he was doing extremely well. I had upgraded our cabin to deck 8 ... Read More
My husband and I were due to take this cruise at Christmas and New Year but was called for replacement hip surgery so we put it back until mid February by which time he was doing extremely well. I had upgraded our cabin to deck 8 (bridge deck) and also took the all inclusive drinks package at £798 so, all in all, this was not a cheap cruise. However, once on board we were invited to upgrade our drinks package for another £200 (making £1000 altogether for drinks for two for 14 days). Apparently our package did not include "top shelf" spirits and we had to pay extra for every can of coke, sprite, orange etc. and even for bottled water. The water in the cabin was charged at 1.90 per bottle and everything in the mini bar was charged as extras. The house wine which was included was just about palatable but ordering from the wine list could set us back another £20 - £25 per bottle for even mediocre wine. A wine package for £174 for 12 bottles was available, but again it was limited mediocre wine on offer..cocktails were also extra. The safe cost £40, yoga £7 pp, a voyage certificate £4.99, wine tasting 7.99 pp. Photographs by the ship's photographer were extortionate prices. Wi Fi was charged at £50 . The coffee shop on board was not included in the drinks package, neither were the cakes and cookies. A la carte restaurant bookings were charged at £20pp so all, in all, we could have spent another £500 each had we been taken in by the hype. The cabin was good, the food was good and the service was excellent but when we tried to get off the ship after one week and go into a Tui hotel in La Romana for our second week we were told that there would be no refund on our second week at sea and we would have to find and pay for our hotel in La Romana. The Marella Celebration is an old ship in need of a great deal of money spending on it. The buffet windows had perished sealing and rust showing through the paint. Carpets were tired and need replacing. The entertainment was adequate but we found that the crew during the days activities talked down to us like children. We met some really nice people on this cruise who were delighted with their experience . It is not an experience I shall be undertaking again. Read Less
1 Helpful Vote
Sail Date: February 2018
What went well: The flight, crew, and service were excellent, safety was a priority. Transfers were good with no added delay other than the wings being deiced which was acceptable. No hassle, boarding the ship was easy and well managed ... Read More
What went well: The flight, crew, and service were excellent, safety was a priority. Transfers were good with no added delay other than the wings being deiced which was acceptable. No hassle, boarding the ship was easy and well managed with the exception of the booker not being aware of 25-night passengers. The cruise director Gavin Carroll was a joy, he was always smiling and friendly and always approachable, his team was always on hand and very friendly. The performers including guest performers were all brilliant and very professional, some of the very best we have experienced on ten different cruises (some not Marella) I disagree with other reviews who have hinted at miming!!!! The cabin was dark but well maintained by the cabin steward Komang. A person worthy of mention was Glynis's from Hemingway's bar, she was a star and remembered drinks, names and cabin numbers and always had a laugh and a joke with us. Hygiene was well covered and the antibacterial gel was readily available at all relevant points. Food in both the lido and the Meridian restaurant was always great, but breakfast service in the Meridian was always very slow and things were forgotten or not provided on several occasions. The Itinerary was great one of the reasons we chose this cruise. What didn't go so well: once onboard we were hassled by every waiter or person in blue trying to upswell drinks packages. Again on other cruises, we have been on, there have been points around the ship where this happens and hassling customers has not been an issue. Things said like: "don't you want quality drinks" and "nice wines instead of Spanish" and even one barman when seeing our card said "if you can afford a suite, you can afford to upgrade" it wasn't his place to think or say this, let alone in front of customers. I asked at reception to speak to the bar manager, he came out to see me and I told him of our experience, he was apologetic for the comments. I mentioned that we had chosen this cruise because it had everything included but were now being made to feel inferior by not buying the upgrade. He explained that many people were happy with the All Inclusive drinks, so suggested we try it and see how we go. He then told me that it would be £176 each to upgrade to premium drinks, which on top of what we had paid would be too expensive. I mentioned that my brother has been on Discovery twice and recommended Marella to us, he mentioned Casselero Diablo wine and Bells whiskey, which we regularly drink, so we were more than happy, only to be told by the bar manager that Discovery was a premium ship. We were not given a safe key on the port when booking in as the people there didn't know how much to charge and were not aware of the 25 night cruise, we were told to go to reception, when we did go to reception they told us all the keys were in the port and could we come back. We finally were issued with a key later that evening, but staff couldn't tell us how much a 25-night cruise fee cost. When we tried to use the magnet key to open the safe, we discovered it was a digital safe and we didn't need a key, on returning it to reception, the receptionist said well you will still have to pay. Although there were policies onboard about reserving sunbeds or seats, this clearly happened and was rarely addressed by Marella. On one occasion whilst looking for a sunbed we observed one person lying across a double sunbed, and over 100 sunbeds with towels on but no bums on the beds, this was infuriating and as we didn't want any hassle we left without a bed. This wasn't just a one-off but most days especially at sea and there didn't seem any staff readily available to address this with. Many times seats were reserved in the Broadway by a handbag on the seat or a mobile phone or scarf, with one person guarding many seats. Our main gripe again was over the drinks, when ordering in the Broadway show lounge, the drinks were inferior and you could never taste the alcohol, (possibly because they drowned the drinks with ice and carbonated mixers) we were given drinks in strange glasses when we queried this,(a Baileys in a half pint tumbler) we were told there weren't any other glasses available, this also happened in Hemingways. We drank regularly in Horizons and Hemingways and on occasion felt the drinks didn't taste quite right, only to observe unbranded alcohol being provided when requesting gin or whisky etc. when we mentioned we were All Inclusive and expected branded drinks as per the drinks menu, I.e. Gordon's or Beefeater Gin, and J&B, johnny walker red label etc. This happened so often that my husband waited at the bars to be served to ensure we were getting what we asked for, this practice even happened when we asked specifically for Gordon's Gin or Red label whiskey, so we brought this to the attention of the bar manager on one of his fleeting visits to Horizons. He thanked us for bringing it to his attention and he would address it. We saw him enter the bar area and help clear glasses etc, he seemed to chat to staff, but we were not sure if he addressed the problem. We feel it was a wide-ranging norm on this ship, as otherwise why did they regularly stock the unbranded drinks. Read Less
10 Helpful Votes
Sail Date: March 2018
Don't be swayed by negative reviews, we've sailed with P&O, Fred Olsen etc and were a little dubious about this ship but decided to go with it as the itinerary for the caribbean suited us perfectly plus we prefer the smaller ... Read More
Don't be swayed by negative reviews, we've sailed with P&O, Fred Olsen etc and were a little dubious about this ship but decided to go with it as the itinerary for the caribbean suited us perfectly plus we prefer the smaller ships. Admittedly on embarking the Celebration first impression weren't brilliant but all I can say is the ship's ambience and charm grows on you not to mention the crew..... Our spacious cabin on deck 1 was great - large double bed, double wardrobes (30 rigid hangers), tea/coffee facilities, hairdryer, more drawers than we could fill, flat screen tv with SKY sports/news , the usual small but manageable bathroom and the most wonderful cabin steward (Aris). The entire ship is kept absolutely spotless by the attentive crew including the outside deck areas which were cleaned overnight. The food was absolutely fine with several dining options, We loved the Meridian restaurant, open dining meant that we chose to sit with fellow passengers, meeting different people each evening - speed dating at sea!!. Drinks and wine packages available were very reasonably priced (if not on the all inclusive option) and we loved the coffee pot for our daily Lavazza fix with cake. I was a bit anxious about the atlantic crossing but the communication, visibility and professionalism of the captain and the officers put me at ease. Excellent Cruise Director who provided a variety of daytime enrichment opportunities - learn to dance, join a choir, murder mystery, quiz, bingo, table tennis, line dancing etc...we really wish we'd got off our sunbed and engaged more! Entertainment options were great and the live music provided in all bar areas was wonderful. Two form​al nights held whilst we were on board, one with drinks and the opportunity to meet the captain. Would say this ship is better suited to adults given it's size.....All in all this ship and crew far exceeded all our expectations and we will most definitely return. Read Less
14 Helpful Votes
Sail Date: March 2018
We have been on the Celebration three times before this cruise.Reading some of the reviews we were apprehensive about the way things had changed since we were on the ship in March 2017. We need not have worried we found that the ship was ... Read More
We have been on the Celebration three times before this cruise.Reading some of the reviews we were apprehensive about the way things had changed since we were on the ship in March 2017. We need not have worried we found that the ship was still as good as before with the same excellent service from all the crew.They really make this ship and cannot do enough for you and they are always cheerful. Cabin This was an inside cabin on deck 1 it was in a quiet location with not too much vibration.Our cabin steward Aris really looked after us and nothing was too much trouble for him.The cabin was kept very clean and although the towels we not the bath towel size we are used to they were thick fluffy and clean and changed twice a day. Food We used all the restaurants having breakfast and lunch in the Lido and our evening meal in the Meridian.We also dined in Mistrals.The breakfast was very appetising with a good variety of food.There was full English breakfast and continental style breakfast,plenty of choice for everyone.The staff were all very helpful and efficient clearing the tables promptly.There was also plenty of choice at lunch time both in the Lido and the Terrace Grill.The Meridian is waiter service and again the food was delicious and we were served by cheerful and efficient waiters.Mistrals was well worth the extra supplement,the meal was excellent and the waiters were very attentive.An enjoyable experience. We never had afternoon tea or the late night meals but the people who did have them said they were very good. Bars and entertainment We frequented both Horizons and Hemingways the service in these bars was very efficient Alex in Hemingways was a star he and his team Randy, Nosi and Glenys were extremely efficient and could not do enough for you they were always there to replenish your drinks as soon as you had nearly finished your drink they were there to take your order for the next one.They were always cheerful and enjoyed banter with the guests. The entertainment in this bar consisted of a young man with a guitar called King who has a beautiful voice and is an exceptional guitarist.There was another entertainer who played the electronic organ he did Reggae music.They were not too intrusive and you can carry on a conversation without having to shout. Irwin in Horizons bar was an excellent barman and always happy to serve you.The waiters Grace and Edward were brilliant and always happy to serve you too.The entertainment was a duo called 2Intense.They were really good and had a huge repertoire They too were very entertaining. The pool bar on deck 9 was run by Eferan and his team Geraldine and Jovan.They always had a smile and were happy to serve you even when it was blowing a gale one day. The ship may be old but it was clean the crew were cleaning all day every day and during the night too. As this was a repo cruise almost every one left the ship at the same time this disembarkation was managed very well by the crew. All in all this was an enjoyable cruise and we have booked to go on the old girl again in October . Read Less

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