7 Helpful Votes
Sail Date: April 2019
We just got back from 6 nights on the Horizon. Had a great time and would sail this ship again. We were a family of 4 sailing at the same time as several other families from our neighborhood. My family stayed at Sunny Isles Residence Inn ... Read More
We just got back from 6 nights on the Horizon. Had a great time and would sail this ship again. We were a family of 4 sailing at the same time as several other families from our neighborhood. My family stayed at Sunny Isles Residence Inn and loved the pool and room. Price was more reasonable than anything closer to South Beach. Left for port around 9:30 AM and we were in the priority line by 10:00. We only had to wait about 5 minutes to get into the building. They began boarding the ship around 11am and we went straight to our cabins since we had Faster to Fun. We had Havana cabins 5209 and 5211. We had a cabana and our 13 and 16 yo had an interior. Our steward was efficient but I barely saw him. Our luggage didn’t arrive until after muster even with priority. Therefore plan accordingly and bring a carryon with a swim suit and change of clothes. We loved the Havana area but since our kids were mostly upstairs on decks 10 and 12. we didn’t use it as much as we thought. I did love the easy access of our location to the back stairs and everything on deck 5 including breakfast in Ocean Plaza and Coffee at Java Blue. We also loved having elevators and stairs nearby. We had early dining for our group of 17. Servers were good. Food was hit or miss. I had great short ribs but my friends was dry and crusty. Same with the prime rib. Best meal for me was taking advantage of the steakhouse selection and getting the filet and lobster. That and the teppayaki were worth the extra money. I also loved the pizza and I am disappointed they are switching to Papa Johns. I don’t even get that at home! My husband tried the Mongolian wok and hated it. He also had Sushi with my daughter and liked it. I tried guys burger and didn’t like it as much as last year on Glory. We only ate at the buffet 1 time and that was the late day in Cozumel. It was okay but nothing special. Kids did the ropes course and sky ride. They enjoyed the dive in movies but didn’t try the IMAX. Might be because the movies weren’t something they would want to see. My daughter said the waterslide was okay but gave her a wedgie. My son went to club O2 a lot and made a lot of good friends. He even went to Sea day brunch with a group of 16. Except for a couple of comedy shows we mostly went to the casino after dinner. Nice pit bosses but some of the dealers weren’t super friendly but most okay. I lost overall but that’s just bad luck or choice of seat! Overall it was s great week. Read Less
2 Helpful Votes
Sail Date: March 2019
This is not our first rodeo with Carnival. We keep telling ourselves that "it will get better." That is why we decided to book a spring break cruise on their newest and largest ship: the Horizon. Now we can honestly say that the ... Read More
This is not our first rodeo with Carnival. We keep telling ourselves that "it will get better." That is why we decided to book a spring break cruise on their newest and largest ship: the Horizon. Now we can honestly say that the bigger the ship, the worse the service and amenities get. I do have to say that with a ship of this size and about 4,500 fellow passengers, I thought we would have felt somewhat crowded, but honestly we did not. There was never an issue finding a chair by the pool, a wait for a table in the dining room, waiting for service at the bar, etc. The pools were not crowded and activities still felt intimate. The only time you realized how many people were actually sailing with you was when the deck parties happened. Carnival if known for FUN and they did not disappoint in this area. If you are unable to find something to do on a Carnival ship then you are NOT on a Carnival ship. The most memorable part of this cruise and what will probably keep making me come back to the brand is the FUN concept. Our cruise director on this sailing was Schwartz and he was AMAZING!!!! Carnival picked a winner when they brought him on board. Our room was your typical balcony stateroom. The only complaint I had with the room itself is that your key card is what turns on the power in the room. This is fine, but I was quick to realize that when I left the room, all power went out. Nothing could charge, including my phone, camera, etc. while I was gone because I took my key with me. The second complaint is that there is no power outlet next to the bed, but we made do. Ohhh... and the beds must have changed. They were not comfortable at all and you could feel the seam. I don't know if Carnival intended to skimp on the stateroom service, but they did skimp indeed. Granted, we did sleep in until 10 or 11 every day and maybe this is the reason, but our room was only serviced once a day if we were lucky. A few times, not at all. We had to call for towels and toilet paper. Also, I had to call room service for ice after 10:00pm and was charged. However, when our room WAS serviced, an outstanding job was done. Lets talk food... Your best bet is the "for fee" dining. We were only able to eat at the Italian place and the Sushi place because of availability, but neither disappointed. Actually, it was some of the best sushi I have ever had; anywhere. The Main dining room had the same outstanding service and the food was good and nothing was wrong with it, but it just wasn't memorable. I don't care for barbecue so my review of the Pig and Anchor wouldn't be a fair one. Both Guy's burgers and the Taco place are outstanding. If you are able to get a table for lunch for either Ji Ji's or the Italian place, do so. It's free. Some really great looking salads came from the Serinity pool deck for lunch too. Beware of the Lido Buffet for any meal. It is disgusting and there is no variety for any meal. What you have on day one will be what you have days two through eight. The only good item here is the made to order omelets in the morning that you have to wait a hour for because they have one crew member preparing them for 2,000 people. The pizza place is mediocre and you will stand I line here for approximately 30 minutes for 2 slices of pizza. Up to an hour after 11:00pm. Room service, although delicious, is a joke. Everything is ala carte. This can add up. Other lines charge you a flat rate which is acceptable, but Carnival has you reaching deep into your pockets if you don't wait in the hour line for those 2 slices of bland pizza. All of the shows were amazing. The even premiered a brand new show on our sailing and it was a treat. The layout of the auditorium, however, is that of a very poor design. Get there early to get a seat on the main floor, close to the stage, with no pillar. Pools were great. More whirlpools/hot tubs needed. Waterpark was a favorite with the kiddos. All other outdoor activities kept everyone busy during the day. Though my son was upset that they closed the basketball courts during dinner hours. No complaints with the kids clubs. Spa was wonderful. Shops could have carried a few more personal items and apparel. Elevators, though aggravating at first, made perfect sense after a few days. All in all it was a pretty good cruise. I think I like Carnivals smaller ships better. This big ship was, well, Forgettable in some ways. For me anyway. You may think different. Read Less
Sail Date: March 2019
Wanted to cruise on a newer ship. We had sailed the itinerary before. The Horizon is a very neat and clean ship, because it is new. However, I did not find it to be much different than the Carnival Dream. We stayed in a cloud spa balcony ... Read More
Wanted to cruise on a newer ship. We had sailed the itinerary before. The Horizon is a very neat and clean ship, because it is new. However, I did not find it to be much different than the Carnival Dream. We stayed in a cloud spa balcony room. There were a few perks, but we didn’t feel they were worth the extra cost. We bought several spa sessions, couples massage, facial, double close shave and stone massage. Be very careful and check your bill, they double and over charged us on every service. The elevators are very difficult for most people to use. You can’t just hop on any elevator and you want. You have to enter the floor you wish to go to and then go to the assigned elevator it gives you. We spent a lot of time waiting on elevators. The buffet on Lido deck was horrible. The food choices were limited and not very good. If you have been on one carnival cruise you have been on them all. We like Carnival, but did not see any difference in this ship than some of the others. The decor was very bland and insignificant compared to other ships we have been on. It is mostly just decorated with photos. Read Less
Sail Date: March 2019
Good Eastern 8 day trip itinerary , Great ports with off setting departure times . Ship was in Great Shape and crew/staff were terrific ,warm and friendly. Dinning was ok/good with no major flaw's, main dinning was accomplish in ... Read More
Good Eastern 8 day trip itinerary , Great ports with off setting departure times . Ship was in Great Shape and crew/staff were terrific ,warm and friendly. Dinning was ok/good with no major flaw's, main dinning was accomplish in less than an hour and a half . Buffet items were also ok and with the amount of passengers that ship ship holds, items seemed fresh and not picked over Wife and I attended 2 shows and found them good, Vintage Pop and Soulbound which was our favorite the best , interaction with the players and audience make the show even better , don't want to spoil it but get there earlier for added extra's We do have issue's with what Carnival Horizon has done with the theater and seating thou, depending on where you are seated the view from the 2nd level is limited to viewing the main level as now there are no more fixed row seating on the first level and the show has extended from the stage onto the main level area . So some of the acting is out of view with the current new design if you are seated on the 2nd level . Show last about a half hour Comedy show's where just ok as we did see all comedies that week both their PG and R rated versions . there were 4 total comedies on our cruise 4900 passengers this week with spring break and didn't find the lines terrible... 5-10 mins before a show and seating was pretty easy Up-Charge restaurants were good as usual We did Pig and anchor with live entertainment while dinning , J.J's Asian and Bonsai Teppanyaki with the chief show very funny as he prepared our meal . We also had reservation set for the Steakhouse and when they called to confirm our reservation they informed us that since it was formal night dress shorts would not be allowed but jeans were ok ? As we have always done formal night's on our previous cruises we decided to pass on this cruise and just be lazy and on vacation, we did find this to be very disappointing as we both were looking forward to the Steak house as we have dine there on several other cruises and they are normally very good and worth the charge and did have jeans also but as they made it an unannounced stipulation to dine prior to our reservation made 6 months earlier that just annoyed us as we were the patrons paying additional for this restaurant . so a tip , make sure that its not a formal night when you make your reservation, as this was the first time we encounter an issue if your not planning on bring formal wear. Casinos seem to be paying with several witnessed good jack pot pay outs also speaking with several people thru out the cruise said the tables were friendly also . So go have a great time if your planning a Horizon trip and don't let the small stuff bother you, as we found on this trip there weren't many at all !!! Good Sailing ! Read Less
1 Helpful Vote
Sail Date: March 2019
Not a fan of port of Miami to start. The parking garage for our terminal was full and we arrived at 11:30 am .we had to drive to another garage and finally found a spot on the very top deck, 3of the 4 elevators were broke . I can’t image ... Read More
Not a fan of port of Miami to start. The parking garage for our terminal was full and we arrived at 11:30 am .we had to drive to another garage and finally found a spot on the very top deck, 3of the 4 elevators were broke . I can’t image the frustration for those arriving later or those who were older folks with difficulties walking stairs and having to carry there luggage . I have sailed on many different cruise lines and this was a complete disappointment. Giving this a mid rating. The ship was pretty, the beds were comfortable. We stayed in a balcony room and it was so loud with all the ignorant people who opened and slammed there balacony and room doors all hours of the night . We complained nightly to the manager and heard from multiple people on the ship it was continuous on every floor. The only food that was good was the BBQ from pig and Anchor & Burgers from Guys Burger joint. However these were only open for specific times . The buffet food and dining room food was gross. Even the Deserts were gross except for the soft serve ice cream. I was also extremely disappointed in the wait staff on the ship , I have never seen such minimal wait staff across a cruise ship to assist with drinks . There was only 2 bartenders per bar, and 2 on the deck . I asked the waitress after standing in line for 30 minutes at the bar if she could get me a drink , The deck waitress refused to get us drinks bc we weren’t sitting in a chair , however after 45 minutes waiting in a chair they still didn’t make it over to take our drink order. When you have 3900+ people on a ship you would think they would allocate more to wait staff. We had to wait in line at the bar for 30-45 minutes to get a drink and they only serve you 1 at a time, which was frustrating due to the wait time to even get a drink. This didn’t matter if you were getting a soda or a alcoholic drink. The plus side was embarkation and debarment, smooth and quick less than 10minutes . The 2 comedians who performed were actually funny. We had 5 kids and The kids were disappointed in the camps and refused to go back. There was minimal entertainment. I won’t get back on a Carnival ship again. I saved for 2 years to bring my family on a cruise that cost over $5K and everyone was disappointed. Read Less
11 Helpful Votes
Sail Date: April 2018
Went to find some April sunshine. Good points first: Never found the ship overcrowded even though almost 4000 passengers on board. Plenty of sunbeds and comfortable beds in the cabin. Bad Points: VAT on drinks!!. Who are they paying VAT ... Read More
Went to find some April sunshine. Good points first: Never found the ship overcrowded even though almost 4000 passengers on board. Plenty of sunbeds and comfortable beds in the cabin. Bad Points: VAT on drinks!!. Who are they paying VAT too in the middle of the Med??. Excursions are extortionately priced and much easier to make your own way around. Food in main restaurant is mediocre to average at best with not much choice. If you wish to dine in the 555 steakhouse it is an extra $35 per head, if you wish to dine in the Tepanyaki, Asian fusion, Pig roast or any feature restaurant it is another $20 or $25 extra.. If you have a drink brought to your table you have to pay VAT and service charge. Wine in main restaurant advertised for $38 actually cost more than $47 with added VAT and service charge. How many restaurants charge you to bring wine to a table??. Carnival constantly push bingo sales and so called deals in the casino, there are numerous photographers around the main decks pushing you to have photo's taken at silly prices. Main theatre is on 2 levels, DO NOT choose upper level as you will see very little. I have done many cruises and will never use Carnival again. Only choose them if you wish to offload a lot of money!!! Read Less
3 Helpful Votes
Sail Date: April 2018
suitable for children new cruise ship. taken several carnival cruises before. staff bend over backwards to be helpful mike the cruise director was entertainment on his own!! a great asset to carnival. fun squad always cheerful and ... Read More
suitable for children new cruise ship. taken several carnival cruises before. staff bend over backwards to be helpful mike the cruise director was entertainment on his own!! a great asset to carnival. fun squad always cheerful and hard working. restaurant staff were very helpful and caring for our vegetarian grand daughter. the waiter Goran and assistant Nemanaja and Gabor were great. extra bath and sink in family harbor rooms are very useful our group of 2 adults and 2 grand children. we dont mind paying $5 pp for the IMAX cinema and our grand children loved choosing sweets and candy in cherry on top. the children looked forward every evening to the photographers attention and posing in the very many backdrops. we bought a photo package in advance of the cruise which was very reasonable. overall we had a great week and look forward to carnival returning to europe in the near future. overall, anything we asked for or wanted was made possible by the ever helpful staff. Read Less
8 Helpful Votes
Sail Date: April 2018
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in ... Read More
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in the beautiful dining room. also recommnded to eat at Bonsai, we had a great time there and definitely go to the pig & anchor pub which offers 4 kinds of homemade draft beers. the rooms are large and bright, the casino was big and very active and fun was all over including the shows and the comdian which i highly recommend to go at least one night. the hamburgers are big wow!! the ice cream is unforgettable ... i didn't sail with kids but i saw so many features that they will love! skyride, waterslides, video games, IMAX and many more. well done to Carnival! it's definitely best value for money !!! Read Less
1 Helpful Vote
Sail Date: April 2018
We choose to travel on Horizon for many reasons, firstly the sailing dates suited us very nicely and also it was a maiden voyage of Horizon. We came to know many fantastic staff on board during our cruise, Ms. Erbu from Turkey who was ... Read More
We choose to travel on Horizon for many reasons, firstly the sailing dates suited us very nicely and also it was a maiden voyage of Horizon. We came to know many fantastic staff on board during our cruise, Ms. Erbu from Turkey who was very nice, caring and helpful to us, , Ms Melina from Romania, Felix- from Peru, Vicktor from Hungry, David from Peru, Nikolina from Bosnia, Milutia from Bosnia , Frank who kept our rooms clean and tidy, There were many more staff that we had met and they made our our trip a great and memorial one. You had a great cruise director Mike. He made all the shows great and enjoyable for everyone. They was many varieties of food on board, We, both have highly recommended cruising to many of our friends. The shows every night was fabulous. we look forward to our next cruise on Carnival. Read Less
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.5 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

Find a Carnival Horizon Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise