3 Helpful Votes
Sail Date: November 2018
If you have kids under 8 years old. This is the cruise for you. This is our first cruise with the kids (5, 3). They enjoyed the Dr. Seuss Waterpark a lot. Green Eggs and Ham Breakfast on the last sea day was a wonderful experience. The ... Read More
If you have kids under 8 years old. This is the cruise for you. This is our first cruise with the kids (5, 3). They enjoyed the Dr. Seuss Waterpark a lot. Green Eggs and Ham Breakfast on the last sea day was a wonderful experience. The Seuss-a-palooza parade and storytime was one of the most memorable activities. The Hasbro game show was also a great hit! The fun squad were always smiling, upbeat and made things fun all the time. If you have picky eaters, there are plenty of "plain" kid friendly options. If you don't see what you are looking for just ask. I requested a plate of sliced raw carrots and cucumbers at dinner for the kids and our wait staff, Milosh, had it ready for us when we went for dinner. Kid's menu had lots of options: pizza, hot dog, hamburger, pasta, chicken nuggets and even filet mignon. These are usually paired with French fries. They had a large dessert option too: banana split, jello, brownie, ice cream and fruit. We didnt have issues using the main pool either since we usually go on port days around lunchtime. We would get off the ship and enjoy the beach for a few hours then get back on just in time for lunch by the pool. The kids would jump back into the pool after lunch for a swim again. Life jackets are available for use and you can exchange for fresh pool towels as needed. We would usually head back to the room for a quick shower and nap before dinner at 5:30pm. After dinner, we would go to the show or just walk around the Promenade. The Hasbro game show was lots of fun. Leilani (or LeiLei) was great at hosting. She is full of enthusiasm and greeted our group each time she saw us on the ship. The music productions were great too. Definitely not your cheesy shows. The promenade always had great musicians playing and singing after dinner. We also found the library a quite spot to play board games and hang out. Ocean Club for kids is a great option if your kids are willing to part with you. Sterling was very friendly, he showed us around and invited us back the last day for a take home prize. We also enjoyed going to the Dr. Seuss reading room to read the books there. It's a colorful inviting space for kids of all ages. The two things I did not like were some guests just had no class. This is not Carnival's fault and we dont have control who you end up sailing with. In the Lido buffet we were greeted by a large group being very rowdy. Using inappropriate language and creating a scene on multiple occasions. Many other guests could not hold their tongues and asked this group to stop as they are embarrassing themselves and bothering other guests. I chose to get up and move my family to a different spot and continue our lunch. Secondly, the spa and gym area were quite small. The spa and gym share a change room and shower facility. It only has ONE washroom and TWO showers. I dont think that was a well thought out layout for such a large ship. Also there were only a few public washrooms available. On my past sailings with other cruise lines. Every floor had pucluc restrooms horizon only had public restrooms on 3, 4, 5, 10 (by the pool) and 11. Staff were all great and super friendly. My kids were greeted every morning by Dusan at the Lido buffet. He made special heart straws and napkin parrots in a cup for my son. Milosh, our wait staff in the Meridian dining room had our hot water ready and colouring books laid out for the kids. Service was slow at times but we had a table of 10 with many others in our area. The staff were doing their best. We tried most of the eateries on the ship and my favorite was Farenheit 555 (worth the $). Guys burger and the soft tacos at Cucina were great too. Anytime pizzas and make your own pasta were great options too. I would recommend this ship for kids. Read Less
Sail Date: November 2018
Cabin was clean and bright, balcony was nice. Crew was outstanding and the food was excellent everywhere we went, especially the Steak House. The Steak House was outstanding! It was not only a visually delight but extremely delicious as ... Read More
Cabin was clean and bright, balcony was nice. Crew was outstanding and the food was excellent everywhere we went, especially the Steak House. The Steak House was outstanding! It was not only a visually delight but extremely delicious as well! The entertainment was good. The number of different shows was limited but what there was available was entertaining. The Casino was not well ventilated for those with asthma as many of the smokers congregrate at the bar and puff away for hours on end without playing in the casino. Bingo was held in the largest theatre room on the ship which allowed for many to join in keeping the cost down and the rewards up. The ship was easy to navigate and the Trivia games were newer and enjoyable. This is definitely a cruise that we will take again and hopefully with our grandchildren. Excellent value for the cost of the cruise. Read Less
1 Helpful Vote
Sail Date: November 2018
Being a new boat we thought would be great. Was ok but very average Food was ok at best and service very slow. Worst part was the excursions Very rushed once you get their . Almost penalized once tour operator finds out you ... Read More
Being a new boat we thought would be great. Was ok but very average Food was ok at best and service very slow. Worst part was the excursions Very rushed once you get their . Almost penalized once tour operator finds out you paid via cruise line Better off to book online and tip.you will get treated way better and enjoy your stay more. Good luck trying to discuss your experience with carnival if bad. Not very good customer service on the boat. The kids play area and drop off center was a judge hit with our 8 year old I must add. The people were great there. House keeping was also perfect. Mostly manager people were not good. If you plan to be on a budget it's not a bad cruise if you plan to just lay on a chair and do walking on the shore trips. If your looking for more there is definatly better cruise lines Read Less
1 Helpful Vote
Sail Date: November 2018
We have been busy doing other life stuff and had not been able to cruise in the last 4 years we wanted a ship that had a lot of activities for my DH and Son. I loved this ship, I didn't love the buffet but I use the dining room as ... Read More
We have been busy doing other life stuff and had not been able to cruise in the last 4 years we wanted a ship that had a lot of activities for my DH and Son. I loved this ship, I didn't love the buffet but I use the dining room as much as possible anyway. The Gelato station was a hit! Beer by the ounce would have been great but I only wanted a few ounces and you get warm foamy beer. This ship had a fabulous at Sea brunch menu which was open longer hours. There are many things that made this ship a hit, lots of really cool stuff to do. I wish the Movies would have been open during the day hours more. The cabin was wonderful Cove Balcony 2nd floor mid ship was the absolute best and we had an adjoining cabin with other family members. The shows in Main theater I didn't care for, but plenty of people seemed to like it so that's just me. Plus there are plenty other things to do. So no complaining. Read Less
3 Helpful Votes
Sail Date: October 2018
the cruise was actually introduced to me by my mother and i was skeptical about it but surely glad that i went on it. I love the service food and activities. i also want to give a special shout out to Lawrence the cabin maintenance worker ... Read More
the cruise was actually introduced to me by my mother and i was skeptical about it but surely glad that i went on it. I love the service food and activities. i also want to give a special shout out to Lawrence the cabin maintenance worker for always keeping my room clean when i got back Cabin 7362 and 7364 and Marius and lindo my waiters for dinner table 229. Marius, Lindo and Lawrence made me feel very welcome and comfortable, Marius, Lindo and Lawrence hospitality was also amazing they remembered my name for the whole cruise trip. It was experience i would never forget thanks to them. Mr Liu also made very good omelets for me the fun squad made sports and activities very exciting. The only negative thing i have to say is the casino. The smell inside of the casino was horrific and nasty i had to cover my nose when walking through the casino the smell of the smoke was unbearable. Read Less
6 Helpful Votes
Sail Date: October 2018
Ok, so, I'd read quite a few negative reviews on this site about Carnival Horizon which made me really not look forward to my cruise. I was expecting a ship with a horrible clientele, rude crew, awful food, a Sky Ride that didn't ... Read More
Ok, so, I'd read quite a few negative reviews on this site about Carnival Horizon which made me really not look forward to my cruise. I was expecting a ship with a horrible clientele, rude crew, awful food, a Sky Ride that didn't work and unclean public spaces. What I got was quite the opposite. I loved this cruise from start to finish. I loved the Dr Seuss waterpark and waterslides (my 13 year old daughter spent hours here whenever we were on board); I loved the Sky Ride too. I was expecting it to be a gimmick that wasn't too exciting, but it was much better than anticipated, whizzing up at certain points like a rollercoaster ride and taking me dizzyingly over the sea as well. I didn't try the high ropes course, but my daughter did - she found it tamer than other ships, but still liked it. Yes, the swimming pool areas were busy (although the slides never got too busy when we were there) but it you want to find a quiet sun bed, there are plenty of spaces where you can get away from the throng. Other reviews said that the bar staff didn't want to serve them. I didn't find this the case at all. I found ALL crew extremely friendly and bar staff were even happy to serve me regular iced waters for free. The vibe on the ship was always unplifiting, with a fun (but not in your face) entertainment team. We didn't spend much time at the shows (we did dip in and out of the theatre, but nothing took our fancy) because we LOVED the live music on board, more than we have on any other ship. We kept following the sounds of different music. An accoustic guitarist in the Pig & Anchor bar; then a pianist in the piano bar; then a live Latino band in the Havana Bar. We particularly liked the Havana Bar and went there most nights after dinner to enjoy the music and dance to a few tracks. It was a lovely place and really felt like we were in Cuba - very atmospheric. Food - this was heavily criticised in some reviews I read. What I do agree with is that the food in the Lido restaurant is limited. It's not that the food itself isn't tasty, it's that the range of dishes was not usually so healthy - like deep fried chicken, mac and cheese. There were rarely any steamed vegetables, for example - just a boring salad bar. BUT, there were so many other great places to eat on the ship that we just didn't care. The specialty restaurants are free at lunch time, so we went to them then - we loved the Mongolian Wok and the Pig & Anchor especially. We also found Horizon's BEST KEPT SECRET. This is Ocean Plaza on deck 5. We had breakfast there every day. It has a small selection of hot and cold dishes, no queues, and its own al fresco eating area on the promenade deck next to it. We were practically the only ones there most days. It was a heavenly start to every day. We could have had lunch there too - there are salads etc and soups, but my daughter isn't a mad salad fan, so we didn't do that. And as for dinner, we ate in the Meridian restaurant and found the food to be pretty good, ditto the service. It wasn't slow ever. Most often we just had two courses and we were in and out in about an hour. Equally we could have lingered and had desert if we had room. We did try specialty restaurant Ji JI's one night - it is sensational, especially the duck and pork belly. We LOVED our meal. We also tried Cucina del Capitano (the Italian specialty restaurant) and the food here was excellent too - great meatballs, GREAT risotto - I love rissotto and this was one of my favourites ever. Ports were great too and we did exciting things from them all. If you want to check out what the whole cruise was like (ship and ports) then this video should give you a good idea: https://www.youtube.com/watch?v=IqRkOdBb4P4 Now for the ports: 1. Grand Turk: we did the ship eco kayak excursion - it was a nice gentle excursion with only 8 people on it. We liked it, but we didn't LOVE it, although my daughter really enjoyed the sea life the guide kept fishing out the water: sea cucumber, sponges, star fish, urchins, brittle stars etc. And we kayaked to a remote beach where we pootled around, looking for conches (we left them all there, don't worry) and finding lots of wild donkeys. There are lots of donkeys roaming free on Grand Turk. And then afterward we had time to chill on the beach by the ship for an hour or so before we had to get on board. 2. Dominican Republic: we didn't like the look of the ship excursions so we went to a gorgeous deluxe resort hotel near the port (Casa de Campo) for the day instead. It was gorgeous. There were ship excursions to this resort, actually, but they only took you to one bit of the resort and we wanted to decide what we did. In the end we stayed on their beach and went horse-riding at their ranch for an hour. 3. Curacao - I almost don't want to tell you what I did, because what we did was very untouristy and I don't want to drive the masses there, but we found a local beach an hour away from port called Playa Piscado which locals told us was home to green turtles. The beach isn't beautiful, but the turtles were there and we went snorkelling with them. It was AMAZING. We did this by ourselves. 4. Aruba - again, we went away from the crowds, on a guided hike I organised before coming through the tourist board. It was on the southern point of the island called Seroe Colorado and we clambered over rocks until we reached this amazing cenote (a Mexican word for swimming hole). Read Less
1 Helpful Vote
Sail Date: October 2018
Carnival Horizon is a brand new ship and is a very pleasant surprise, in that it seems to be a upgrade from the ordinary. We did the 8 day Exotic Southern cruise which was the 2nd time on this itinerary.Because of this we did not get off ... Read More
Carnival Horizon is a brand new ship and is a very pleasant surprise, in that it seems to be a upgrade from the ordinary. We did the 8 day Exotic Southern cruise which was the 2nd time on this itinerary.Because of this we did not get off in, La Romina Which was a great time to go and explore this beautiful ship. However we did go a shore in the other 3 ports Grand Turks not much to do and see, we have been here before so just a trip around the port area HIGH PRICES. CURACAO when you arrive and you are in a wheel chair don,t except to much we asked and was told we only have 1 lift bus and did not bring it we didn't think we needed it, they said talk to the taxi people well we tried but they blew us off, so we set out to explore on our own, did the shops and sight see in downtown area NICE. Aruba same thing with the wheelchair walked up to a cab operator and he said nice private tour about 2.5 hours 45.00 a person to some might not be a lot but to us to expensive, so we just went out on our own again. The islands are beautiful but the prices are pretty pricey. Now onto the The Horizon, Carnival is really making it handicap accessible,The Liquid Lounge main show room they have certain spaces set aside BUT arrive early as that they fill up fast The Limelight Lounge where comedy shows are is the same and if you are in a wheelchair you can skip the line and go to 2nd entrance just let the Carnival host know they will accommodate you or your spouse. The dining rooms and passage ways seem to be wider and easy to navigate> The crew on this ship is top notch and i would like to congratulate them on a job well done!!! We never had a problem with anyone and Mike the C.D. is a real professional and does his best to get everyone into a party mood. The food is typical Carnival food and after 15 ships i have had better and i have had worse the Lido area is a nice set up but more handicap seating PLEASE. With so many lunch choices we only ate there once then we tried the no charge lunch at the various places and the Italian was the best if you go for dinner there is a charge. The main dining room food was good 1st night it was, cold but did get better as we went along. We did The 555 steak house well worth the extra charge. The drinks are very pricey almost 14 dollars a round, we don't drink much but when we did OUCH. The entertainment top notch the Vegas style shows great the singers in Ocean Plaza THE BEST the Comics the worse I've seen in 15 cruise the R rated show was nothing short of being bullied Carnival please rethink. The CONS The ELEVATORS are the worse they are suppose to be smart so you tap the touch screen for how many people are waiting and it is suppose to send a car that could accommodate i would say 85 % of the time they show up full. That is when the rudeness of those inside went to 100% Carnival please rethink this system. In the past it seemed like we didn't notice the prices to much but now we cruise and we have to do it on a budget and it seems like the prices are going through he roof. In the past we would purchase pictures and trinkets this trip only a couple but i guess we have enough. If you or your spouse is handicap don't let that stop you this ship is a real nice treat and the handicap bathrooms are plentiful as long as you find one without the KIDS playing in it. In closing Carnival is still a great vacation for the money there are subtle changes and cut backs but all in all it is still the best bargain out there and we will cruise again SOON . Read Less
Sail Date: October 2018
I choose this cruise because of the sky ride. My grandsons really wanted to try it. Personally I was disappointed in the cruise. The casino was modern and clean I won at casino and that was nice. The entire ship staff seemed very ... Read More
I choose this cruise because of the sky ride. My grandsons really wanted to try it. Personally I was disappointed in the cruise. The casino was modern and clean I won at casino and that was nice. The entire ship staff seemed very unhappy. Very few of them spoke or even said Good morning. The FOOD in the dining room was always cold and the buffet did not look appetizing.FOOD TERRIBLE . Jiji restaurant was very good The food was fresh and truly tasty. The staff at that restaurant was great . They smiled and explained everything to us. Mr Gordon was very nice and accommodating. The dinner crew was very attentive. Freda was bubbly and very friendly. Our room steward was more interested in getting done quickly. Yes our room was made up but my daughter room directly across from mine never got clean towels and we had ask to put her bunk down & up . Even though he was given instructions. We are Platium cruisers with Carnival and this ship is not what we expected. We will not be back!!! Read Less
2 Helpful Votes
Sail Date: October 2018
I choose the cruise line because we love carnival and we have also cruise with them. I took this cruise on the Horizon for my 50th birthday and boy was I surprise this was the worst cruise I have every had on carnival ever taking. The most ... Read More
I choose the cruise line because we love carnival and we have also cruise with them. I took this cruise on the Horizon for my 50th birthday and boy was I surprise this was the worst cruise I have every had on carnival ever taking. The most of the service we receive on the ship was horrible most of the wait staff had no clue of what they were doing bring you the wrong food and forgetting it just not bringing you your drinks at the sea day breakfast and when you ask some of the questions they did know how to redirect you to the right person or even no how to speak to you in nice way. Now don't get me wrong there still so.e good part my dining room server in the Reflection dining room was excellent but the night we went to the Steakhouse 555 was the worst experience I have ever had the waitress was horrible just she acted like she did want to service as at all and it show in how she played the food and how long she took helping us and she never once ask if you could refill the drinks we had not did she ever refill them and she send other server's to the table and never came back but once to check on us the whole experience was horrible. We were seated at 745pm and did leave until after10pm it took 20 min before she even came and took the drink order and 15min before drinks came 20min before she took the food order 35 min before we got the food all with rudest. And all they ask if we where celebrities anything special and my sister told them my birthday and guest what no one ever acknowledge my birthday at all and yes we complain and nothing has happen yes we only paid for two meal out of the four but really it waking about the money it's about the services and if it wasn't for the fun squad and it being my sister first cruise I would have to a flight home early. So with all of that I think the ship and carnival has a lot of thing that needs to be look at in some of the personal and by the way we spoke to a number of the guest on the ship including some people sitting next to us at dinner that was having the same problem in different areas of the ship and they was of all races. They some work to do on this ship all and we also had the best room steward ever so there was some good but a lot of bad.....Sorry carnival I love you but this ship any other new ship that come out I will wait until for 2 year before go on new one again look like older ships for us... Read Less
3 Helpful Votes
Sail Date: October 2018
After reading countless negative reviews of the Carnival Horizon, I feel the need to clear the air. This was my 29th cruise, and one of my top few. I traveled with my octogenarian, but very active father. He's a lifelong Bostonian, ... Read More
After reading countless negative reviews of the Carnival Horizon, I feel the need to clear the air. This was my 29th cruise, and one of my top few. I traveled with my octogenarian, but very active father. He's a lifelong Bostonian, and I live in Albuquerque. We sailed an 8 day cruise to Grand Turk, San Juan, St. Kitts, and St. Maarten on 10/6/18. My Dad stayed for a few nights before the cruise at the Fountainbleu Hotel on Miami Beach. I can't speak to it personally, but he really enjoyed it, and has stayed there multiple times. The ship was one of the major draws for us, as we like all the cool things you can do on the Horizon. We were quite disappointed when we got an email a few days prior to sailing stating that the Sky Ride would be down for the duration of our cruise. We were lucky that they got it up and running on the fourth day, but more on that later. The bottom line is that the ship did not disappoint. She is a beautiful ship that was very well maintained. The activities on the ship were many. If you happened to read my Splendor review from June, you'd know that besides one ping pong tournament, there were no organized sports activities. I wasn't sure if this was a trend for Carnival, but I'm happy to report that there were several different sports tournaments: ping pong once, dodgeball scheduled three times but played twice due to rain one day, volleyball twice, soccer once I believe, and basketball knockout twice. I think there were also pool games one day. Besides the staff run tournaments, there were plenty of other activities. The aforementioned Sky Ride was a thrill. The lines could get long, so I'd suggest either going early or on a port day. The Sky Course was also a lot of fun. My Dad and I did each several times. The wait for the Sky Course ranged from 0-5 minutes. I'd recommend doing the course without grabbing your harness for support. Most people did the course while holding their own harness, and it defeats the purpose of the obstacles. The mini golf course was one of the best at sea. They also had cornhole, foosball, ping pong, billiards, and soccer billiards (that will be a new one to most, as it was to us). I also played several rounds of trivia of various subjects. The staff did an excellent job hosting these events. Service onboard was excellent. Our room steward was very capable. We had My Time Dining, and ate at around 6:45 most nights (which I'd consider around the peak time). We only waited on one night for about 15 minutes (the first formal night). All other nights we were assigned a table right away. All of our waiters (and we had different ones each night) were exceptional. Food was delivered quickly and our orders were always correct. Food was not always piping hot, but that is to be expected given the circumstances of serving several thousand guests. Speaking of dining, the food was really great. Horizon shines at lunch time. One negative thing that I read about before sailing was that the wait times at lunch venues was intolerable. I can tell you that for my sailing, we hardly waited at all, and we tried all of the lunch options. Our faves were probably Guy's BBQ and Guy's Burgers, but there isn't a bad choice in the bunch. I love the menu options in the main dining room - there are so many good choices that I ate way too much! I'm a lover of Royal Caribbean as well, and I have to say that Carnival far exceeds Royal in the MDR. Royal only has a few selections of each category, while Carnival has double the options. They even have special menu items based on the port you were in each day. Oh - check out the buffet at lunch, even if you eat elsewhere. They have 5-6 awesome cakes and a couple types of gelato, all of which are different each day. We stayed in an interior cabin on the 8th deck in the center of the ship. This was a very quiet area and we were easily able to get to the Lido deck only two floors up and the entertainment decks just a few decks down. The cabin was simple but very functional with two desktops and two 110v plugs, two USB plugs, and a European outlet. The fridge in the room was empty (as it was on Splendor), so you don't have to mess with freeing space for your own stuff. The beds were very comfortable. The entertainment on this ship is arguably the best in the Carnival fleet. I'd still say that Royal holds an edge here on Oasis Class ships, but Carnival's singer/dancer shows were extraordinary. I read reviews that said the show venue is too small and has poor sightlines. This is true, but if you arrive 20-30 minutes before the show starts, you will get great seats. The performers frequently come into the audience to perform, and it results in a really great show - as long as you get there early. The same goes for the comedy shows. For the late night performances, you definitely need to get there at least 15 minutes early to get a seat. The earlier shows do not fill up, so you can arrive just before showtime. I do love how Carnival offers so many comedy shows on their ships. We had late flights heading out of town, so we booked the Carnival Everglades trip with airport drop off. This was a great trip at a very fair price. The only negative is that you have to meet to get off the ship at 7:45am. I wish they offered a later option for people with really late flights like us. We were at the airport around 12:30pm, about five hours prior to our flights. All in all, we had an excellent trip at a great value. I look forward to cruising the Horizon or a sister ship in the future. Read Less
4 Helpful Votes
Sail Date: September 2018
I was on the Carnival Horizon Sept 30, 2018 out of Miami with my daughter, son in law, husband and our 18 month old granddaughter. The first thing I would say is to download the Carnival Hub app for free before you go. It won’t do ... Read More
I was on the Carnival Horizon Sept 30, 2018 out of Miami with my daughter, son in law, husband and our 18 month old granddaughter. The first thing I would say is to download the Carnival Hub app for free before you go. It won’t do anything until you get on board, but once you are on board it does EVERYTHING. For $5 per person for the entire voyage you can text your travel companions. We used the heck out of this! Thank goodness the days of families using walkie talkies is over! The app performed almost perfectly, and you don’t need to purchase an onboard internet plan. You just have it ready to go, click on “I’m on board ” and you can chat, make your dinner reservations, get some of the menus, (not all!) find out what’s going on and which restaurants are open. Honestly, you’re going to love it. You put your phone in Airplane mode, and use the ship’s wifi for free. No cell phone bill! The food is definitely better! Everything we had was good, some excellent, and the Chef’s Table was life changing! That being said, the choices were down. Some nights there was only a choice of two entrees. But all the specialty restaurants were reasonably priced and the food and service were both excellent. How much do you drink? We don’t drink much, as we are old and alcohol interferes with our various medications. But most drinks were $10.95. If you are a drinker, and think you will do 5 or more drinks a day, get the “Cheers” program. It’s like $50 per person per day (buy it ahead of time to save a few bucks!) They call it “unlimited” but my understanding is that it’s actually 15 drinks a day...at 11 a drink, it can pay you to get this. You can also get free sodas and specialty coffees with this program. Embarkation was the usual madhouse, but honestly we made it thru in pretty much record time. The longest delay was at security, as would be expected. But since we had done everything online ahead of time, our Sail and Sign cards were waiting for us when we went to our cabin. Of course, finding a spot for lunch on the Lido Deck was pretty rough, but cleared out as cabins became available. About getting there: Flying from Denver, we had to go a day early and spend the night in a hotel in Miami. We could have done an airport hotel, but chose a downtown one instead for some ambiance. Good decision. Went to a Greek restaurant a couple of blocks from the hotel, and it was reasonable and wonderful! If you are traveling with children and don’t want to schlep a car seat with you, you can book a shuttle and tell them you need a car seat. We did this, and it cost us about $50 to get 4 adults and one baby from the airport to our hotel. The hotel had a free breakfast the next morning, and the free Trolley stop was literally across the street. It runs every 20 minutes, including Sundays. We took it to the Port, and it let us off directly across the street from the ship! So I think the cost evened out! And of course, no car seat needed on the Trolley. On the return, we booked transfers thru Carnival, and the cost was about the same. On busses in Miami you don’t need a car seat, but you DO in taxis, and most taxis don’t have them. So be careful. About the cabin: It felt smaller. Everything on this huge ship felt small! The shops are tiny, without much selection. Had to buy Tylenol for the baby. They had it. $17. The balcony felt smaller, and it just seems like they have stolen every inch possible to put in cabins and crowd in more people. They did have a decent hair dryer in the cabin. 1200 watts but an improvement from other ships. Our cabin steward was great! The first day they ask if you want your cabin made up in the morning, in the evening, or both. And they ask you to sign for this decision. You can always call and ask for an extra make up, but once a day was fine for us. They still came in at night and left the towel animals! The elevators are a bit strange! There are no buttons inside. You have to select the floor you want from an outside keypad that will then tell you which elevator to get on. No changing your mind because the only buttons inside are to keep the doors open or to close them. At least kids can’t get in them and push all the buttons! It seemed to work OK, but sometimes your elevator was full, so you had to let it go, and then select and wait again. People grew frustrated with the process and just got on any elevator going their general direction. I suggest the stairs whenever possible. About dining: We were not able to secure “early” dining, in spite of booking 6 months ahead of time, and I have a diagnosed medical condition that means I can’t eat after 6:30pm. We only used the “your time dining” once, and it was fine. It looked to me like you could probably get a table any time you wanted one. We only ate in the dining room one time, on the first formal night because they were having lobster, which I love. Even then, there were plenty of open tables so I’m sure anyone who wanted to could get a place. It’s just a hassle and I don’t like the uncertainty and having to make a reservation every night. Guy’s burgers are free and absolutely excellent. There is always a huge line, but it moves quickly. There are actually two lines, one from inside the “Marketplace,” the Lido deck buffet, and one from outside, by the pool. The pool line is always significantly shorter, if you’re in a hurry! The “toppings bar” includes sauteed mushrooms, caramelized onions, and tons of bacon. If you want a salad, go up on the Serenity deck. The salads there are worth the trip. The salad bar on the Lido deck is pretty unexciting. Guy’s Pig and Anchor was pretty good. We lived for 14 years in Texas and are picky about BBQ. This was not the best we’ve ever had (Corkscrew BBQ in Spring, Texas, north of Houston!) But it was pretty darned good! The sides were $2 each, and the mac and cheese was a favorite of all the adults, and the 18 month old. The Broccoli Salad was also an adult favorite. We got a an entire rack of ribs with cornbread and roasted seasoned corn on the cob for $12. The “La Cocina de Capitan” is upscale italian. It’s a prix fixe $15 each, and all of it was excellent. The shrimp was the best, and my dessert of a sort of apple galette with ice cream was outstanding. My daughter and her husband did the 4 hour Chef’s Table and it was 14 courses and they basically said it was just an incredible experience. However, you have to be a “Foodie.” I’m not. Just be sure to peruse sample menus before you try to book this experience at $95 per person. They loved it, but they do this type of thing often! They limit to 14/16 guests, and they said that everyone else had done it before on other ships, so it obviously attracts repeat customers. Shore excursions: Once again, these really depend on what you want. I’ve been on dozens of these, and I’ve never had a “bad” one, but I do my research. We booked a beach day on Jamaica, and I read all the reviews that said it was a “boring” excursion. Well, that’s exactly what we wanted! We wanted a small group, and a private beach to spend a few hours with the baby. Most people recommended that we not buy the version that included lunch, and we figured that we really didn’t need it, we would just do a big breakfast and then a late lunch on the ship. Baby wouldn’t eat most of it anyway. The guy cooking the lunch said we could purchase individual items if we wanted. We bought a huge plate of french fries for $5, and then the baby fell asleep and we ended up only eating a couple. They did sell cokes and a cup of ice for $3. I would recommend that you buy the $1.25 bottles of water they sell on the ship as you are disembarking. We booked the turtle farm on Grand Cayman, and it was great! Baby was a bit too young for most of it, but they had a great pool with a water slide and she had a 45 minute swim that wore her out. They also have a lagoon you can snorkel in (equipment is free!) and that would have been fun for older kids. Baby enjoyed the bird aviary and seeing the just hatched baby turtles. We did not try the restaurant. They have a large bathroom and changing area, if you don’t want to go home in a wet swimsuit. Daughter and husband did a 2 tank dive, and said it was awesome! Once again, do your research and read the reviews and see what’s important to you. There were only 8 in their group and they had a fantastic time! On Cozumel we just got off the ship and walked around the shopping area, which is very clean, and pretty reasonably priced. The farther you go in, the cheaper the prices! First place we looked at dresses for the granddaughter they were $28 each. A few doors down, $15. And they will bargain. Not a lot, but definitely some in the smaller shops. Bring some cash as there is a great little snow cone place for $5 and trust me you are going to want one! There’s a nice little coffee shop too, but it was too hot for coffee for me! Entertainment: OK, we had a baby. We did everyone a favor and avoided the shows. But the musicians in the lounges were absolutely amazing! If you like music, you can definitely find a place to hang out that you will totally enjoy! We got an e-mail 24 hours before departure telling us that the sky ride was broken and would not be fixed during our cruise. VERY disappointed because this was a major reason for booking this ship! And 24 hours before we left! No time to do anything about it. No offer of any extra perks to make up for it either... OK, bad things, or things I would change: You can’t get all the menus, all the time, on the app. You just have to walk around the Lido deck and see what appeals to you. There is a very underutilized pasta bar every day from 12 noon to 2:30pm in the “La Cocina de Capitan” for free. They used to have menus on the TV. Nope. It’s on the app now. Used to show you where the ship was on the TV. Nope. Gone. My geography is not that good, and I miss it. There was something wrong with the air conditioning for the first half of the cruise. They fixed it when we were in Cozumel. The hallways were sweltering. And we were on deck 9 and there was a leak coming from somewhere and when we went to take the stairs to the Lido Deck, we had water drip on us. It’s a new ship. Less than 6 months old. Come on. The “skyride” was broken. See above. It’s a new ship. They sent us an e-mail 24 hours before embarkation, asking us to come an hour later than our assigned time. We couldn’t really do that, as we had plans and transportation arranged. It was just bad form and I’m pretty sure most people ignored it. The staff is as overworked as ever, and they look so tired all the time, I just feel sorry for them. There is only one coffee place, on deck 5. Everyone is eating on deck 10...They should have a coffee bar on the Lido deck. They do on other ships. Not this one. The only free beverages are water and tea. They have “juice” in the mornings, but it tasted like Tang. It was definitely not real juice. At lunch and dinner they add lemonade. And it runs out. And so do the cups. Should not happen. We saw a “manager” give a busboy a dressing down. In public. In front of guests. Unacceptable behavior. The rate of super obesity on this ship was frightening. On walks around we started counting the number of people we saw who were NOT morbidly obese or super obese. Usually only 3 to 5, if you did not count children or staff members. It’s distressing because the aisles are constantly blocked with scooters and walkers. Don’t try to get somewhere quickly. Soundproofing of cabins leaves a lot to be desired. Slamming doors woke us up constantly, as we had a balcony cabin between two sets of smokers. So at 4:00am they were out smoking on the balcony, and SLAMMED the doors when they went in. And you hear the drunks and/or kids screaming as they walk down the hallway. Because we were just under the Lido deck, I think we got some extra noise from what sounded like carts being moved. Loved the location of our cabin, but not the noise. I called guest services several times. Never once got them to answer the phone. Lines there were also very long! Had a problem with our in-room safe, but my husband snagged our room steward at 07:30 am and a nice lady was there to get it open for us within 10 minutes. Calls to guest services went unanswered, with a recording that kept telling us how important our call was…. Bottom line, would I do Carnival again? Probably not, although I will cruise again! I think that all the things we used to like are gone now, and we will probably try NCL or Royal Caribbean. Read Less
2 Helpful Votes
Sail Date: September 2018
The cruise was chosen because of the skyride. Of course, the night before the cruise, a email was sent stating the ride was down. The staff was inexperienced and unformed. The food was good, but the same for lunch and dinner on the lido ... Read More
The cruise was chosen because of the skyride. Of course, the night before the cruise, a email was sent stating the ride was down. The staff was inexperienced and unformed. The food was good, but the same for lunch and dinner on the lido deck. Not a large variety to choose from and shut down time in between breakfast, lunch and dinner. Most popular food venues were expensive. Entertainment was good, but the venue was too small to accommodate the large amount of people. Long lines were often the sight prior to a show. The dining room experience was somewhat difficult. Singing in for dinner on one floor, and eating on another. The staff was pleasant, but never had a chance to get to know them because of unassigned table settings and locations. My room steward was excellent, very nice and polite. The ports were great and the weather was beautiful. Read Less
13 Helpful Votes
Sail Date: September 2018
I am a travel agent so I am an avid cruiser. Before our vacation, I came here to read reviews about the ship. I was shocked at how many negative reviews I read and in all honesty, I almost wasn't even excited for the trip anymore. I ... Read More
I am a travel agent so I am an avid cruiser. Before our vacation, I came here to read reviews about the ship. I was shocked at how many negative reviews I read and in all honesty, I almost wasn't even excited for the trip anymore. I can not think of one negative thing to say about the ship, staff, entertainment or itineraries. Anyone that could cruise on the Horizon and not have a good time is absolutely crazy in my opinion. I'll start with the activities and things to do on the ship. There was never a time to be bored- ever. From the movie theatre, the ropes course, the play area (one of my favorites!), swimming pools, water slides and water park, casino, games and shows, serenity area, spa, trivia, bingo, kids clubs and activities, etc... Carnival has it all. My children lost their father a little over a year ago and they have severe separation anxiety. We have tried kids clubs on other ships without luck and many tears. My children actually cried when it was time for me to pick them up. The kids staff was absolutely amazing and went above and beyond. Every single one made such sweet, genuine connections with our family and I am forever grateful. I wish that my children's teachers were this great in the real world. I was a little bit disappointed that the bicycles were broken on our sailing. However, I understand that these types of things are out of their control. The food was just okay, but there are so many options that there is something for everyone. I loved the Italian restaurant and I LOVE that it is complimentary during lunch time. I also really enjoyed Guy's Burger Joint and the Taco Bar area. Midnight pizza might have been my favorite way to end the night and I love that they deliver now to anywhere on the ship. Embarkation was a bit of a nightmare as boarding didn't start until 1 PM. After waiting in line for 2 hours, once we got on board it was time to go straight to the safety briefing. My children and I were starving and it took us a little while to find food after the sail away party started- but things happen! Most of the time, it isn't the cruise line's fault and I feel bad that the customers take it out on the staff. Until customs clears the ship, no one can get off or on! The Horizon can not be beat for the price. Carnival is the only cruise line to own all of their ships, which is why they can give their customers such great rates. Carnival is hands down my favorite cruise line and for the first time ever- I want to sail back on the Horizon ASAP! (I usually want to see new ships and have never wanted to sail on the same ship twice). If you are reading this and considering this cruise ship- PLEASE BOOK IT IMMEDIATLY! If you have a positive attitude and remember that you are sailing on a floating dream boat in paradise, who could possibly be disappointed? Read Less
3 Helpful Votes
Sail Date: September 2018
I must say, this was my first cruise and all around it was AMAZING. Everyday, every moment, every seconds I loved it. But what also made my 8 days at sea so wonderful is the amazing staff I came in contact with. First these to amazing ... Read More
I must say, this was my first cruise and all around it was AMAZING. Everyday, every moment, every seconds I loved it. But what also made my 8 days at sea so wonderful is the amazing staff I came in contact with. First these to amazing people Francisco and Thal in house keeping, always remember there pleasant and genuine smile in the mornings and evening. I should know because I LOVE people and these two they have a very gentleness and pleasant spirit towards them. I pray a special blessing upon them and their family. They were very kind. Next in Pixels is Sinisa (Serbia). He is very pleasant and does an amazing job at what he does in Pixel. He complements a girl's picture when he is in it. Must I also say, he is GORGEOUS. Just a bonus and glad he was on this ship. Now a sets of amazing waiters, Adi, William (Colombia), Esther or queen Esther (India), Edi (Indonesia) and James ( St. Vincent).... These crew made my Church sisters and I laugh so hard and was a great pleasure having them as our waiters. They made dinner in the evenings exciting and with a lot of laughter. I do pray they keep that excitement in them because they help made my first cruise very exciting and a great experience. And to top is off, Mike the cruise director, HE WAS AWESOME and FUNNY. Whatever he does he makes it very exciting and gets the crowd involved in fun and excitment. From start to finish was amazing getting on the ship was all pure excitement for me but leaving I wasn't ready. I am sure there are plenty more wonderful people on board like the few I mentioned, but I must say GREAT STAFF you have Carnival Horizon. Thanks to you and your staff especially the ones I mentioned for making my first experience a memorable one. Read Less
1 Helpful Vote
Sail Date: September 2018
Took this a day southern Caribbean cruise to celebrate my twins 15th birthday. Debarkation was a nightmare there was over 2000 people waiting over two hours with no information as to when we were going to board. Once on board the ship was ... Read More
Took this a day southern Caribbean cruise to celebrate my twins 15th birthday. Debarkation was a nightmare there was over 2000 people waiting over two hours with no information as to when we were going to board. Once on board the ship was extremely clean and staff was welcoming and present. We had a balcony state room on the Lido deck and it was absolutely fantastic location to be involved in all the activities. I never heard any of the movies being played on the deck or heard any loud music the entire eight day cruise. I met some amazing couples and some amazing staff members that I will remember forever. Our room was cleaned almost every time we left it and our room steward made amazing towel animals. I did have some motion sickness in my room steward had soda brought to the room for me to help me feel better. The food is a bit sub par but there’s a ton of variety you just have to pay for the better food. If you have a chance to do the Teppan-Yaki it is worth every penny. The alchemy bar was my absolute favorite place to get a few cocktails before and after dinner. My daughters went to the O2 teen club and the director was absolutely amazing!!! there is a bit of a discrepancy as far as dress code goes there are people who walk around in bitty bikinis and there’s people who walk around in ballgowns there isn’t a consistency in that department but it’s carnival . there is plenty of pools and hot tub‘s throughout the ship and they never seemed overcrowded but the hot tub’s are only about 95° it’s not a big difference from the pool. The entertainment is absolutely fantastic the comedy shows the adult quest the main stage they really do have great entertainment and you can keep yourself busy from 7 AM till midnight every day with activities! we are booking next year it is the perfect vacation for any parents with kids or fun couples it’s definitely not for those who have their nose in the air and stick in the mud!!! Read Less
3 Helpful Votes
Sail Date: September 2018
I am way over due to write my Horizon review. We sailed the 8 day out of Miami on September 22nd. First of all, I loved every minute on the ship. I have no complaints at all. I am going to talk about things I noticed that might ... Read More
I am way over due to write my Horizon review. We sailed the 8 day out of Miami on September 22nd. First of all, I loved every minute on the ship. I have no complaints at all. I am going to talk about things I noticed that might sound like a complaint, it is not. Just an observation that I might have wanted to know before I got on the ship. Getting on the ship did not go as planned. We were expecting to start getting on the ship about 11:00. It was after 11:30 and people were still getting off. I think we finally got on about noon. I heard all sorts of reasons for the delay in embarkation- problems in customs, problems with luggage, they were finger printing everyone in customs, someone committed a crime on the ship and they were talking to everyone as they got off the ship….. who knows what really happened. I just know that it was pretty frustrating. We arrived early as we are platinum and were supposed to start getting on the ship at 11:00 AM. Before we got on the ship we looked outside and there was a hug line of people waiting outside, in the heat. I felt terrible for them. They must have been miserable. When we finally let people on they pretty much opened to the doors – calling group numbers one after the other. People just flooded the ship. Everyone showed up for food at the same time, all wanting tables to sit at etc. I really didn’t get a change to unpack before we sailed so I had to spend my first night in the room unpacking. But, we sailed right on time and Miami got smaller and smaller just when it should have. Our room was an aft wrap around balcony. I booked it in February 2017 because there was only 1 wrap around left that was not Havana. We did not want Havana as we felt it was too expensive, we had 7 people. They ended up changing our room to a Havana suite because of high demand. I didn’t get to use the Havana pool during the day because only 2 of the 7 of us were Havana. But the room decorations and balcony furniture were awesome. I loved them. With the exception of one chair on all the Havana balconies that was just not comfortable. You couldn’t really sit on it. We all just laughed at that chair Other than it was great. Our room set up was a bit weird (8470). It seems we lost a chunk of the walking space in the room. We never have much room to walk around in the room when you get a wrap around balcony. But this room was far smaller than any other. The bed was so close to the wall you could barley get through. The TV was off to the side. That did not bother us because we only turned the tv on to check our pictures and the menu for the night. The outlets were at the desk which was in the far corner of the room and hard to get to. All the walking room was on the other side of the bed. I am not sure if the room changed because of the stairs to get down to the Havana pool, or if we were just on a different deck this year. There were only 2 closets. I really did miss the 3rd closet. It made a difference to us. Other than that, it was wonderful. Our kids got a room in the center section at the back of the ship. (8453 and 8455). They had a private hall way and a square shaped room. The hallway much quiet. With only 5 cabins sharing this hallway they didn’t have the people running up and down the hall and slamming their doors. With the square shape of the room it was much bigger than a normal inside cabin. One cabin had a couch and a table. The other room did not have a couch because they had a connecting door. The rooms were great. The Havana pool was very nice. The chairs were very comfortable, and I loved the endless pool. I just wish I spent more time there during the day. We swam there at night quite a bit. The main theater on the ship was smaller than other Carnival Theaters. There was a large bar in the back, which took up a lot of seats. I was happy to see a bar in the theater, that was really nice. I always arrived early so I didn’t have trouble finding a seat. I am not sure if the smaller size was a problem on a larger ship. It seems like it would be. The shows were really well done. The sports bar was the other place that was smaller than normal. It seemed like it would be a problem. The only time that I saw it be a problem was Monday night football. People were standing in the sports bar and in the hallway outside the sports bar. It clogged up the aisle and I am sure people had a hard time seeing the TV’s. I cannot comment on the casino too much. Only that I could not stand walking through it. It was so smoky I couldn’t ever do more than walk (quickly) through it. It also seemed smaller. The comedy club is a different design as well. The center portion was all seats, theater style. No tables. This made for more seats available. The line to wait for the comedy club was in a main walk way and it took up a lot of the aisle when people were waiting. It was also right next to the sports bar so it was an issue on Monday night when the sports bar spilled out into the same aisle. Also, there were 4 very thick pillars in the comedy club. No matter when I got there or how long I waited I always seemed to sit behind a pillar. There were screens on the wall that showed the comedians, so I didn’t miss too much. But it seems like there were a lot of blocked seats there. The dining room was great. We enjoy our waitstaff and the food was very good. We feel like dinner in the MDR is more of an event than just a meal. It’s a highlight of our trip. We enjoyed it very much. We ate at the steakhouse 1 night. It was great. We enjoyed every minute of it. The photos on the Horizon are all digital. You can view them in your room or on the app on your phone or computer, or in the Pixels studio. All you had to do was give your room number to the photographer every time you had your picture taken. I only had to wait for about an hour for them to show up. Sometimes even less. I did not miss searching through all the pictures looking for mine every day. The digital pictures are a huge plus to me. There are also a ton of notebooks in the Pixels area. Instead of walls and walls of pictures there have notebooks. There were plenty of notebooks available until the last night. Then you had to wait for a notebook. Try not to wait for the last night to order your pictures. I really liked being able to see them on my phone. I had the unlimited photo package and brought home 226 pictures. I am a photo nut so I could not have been happier. Okay here is my only complaint about the Horizon. There are only 2 ice cream stations on the ship. Both of them are inside, in the lido area. I really missed the ice cream they had outside by the aft pool. Having to go to one specific place every time I wanted an ice cream was not fun. I know I said I didn’t have any complaints, but I was wrong. The ice cream is a real complaint to me. There were so many things to do on the Horizon. It was almost hard because I wanted to do everything! There is no way to do everything and I felt like I was missing things. Which is crazy, I know. I always say you can stay busy all day or do nothing, what ever you want to do. But what if I want to do both? It was hard for me to balance it. The Skyride was shut down the week were on the Horizon. That was pretty disappointing. We were really looking forward to it. It was one of the reasons we booked on the Horizon. Oh well. The ropes walk was great. The sports area was great with miniature golf, basketball pool tables, fools ball, shuffleboard etc. It was really well done. There were so many places to eat. We couldn’t eat everywhere. We ate lunch at the Italian restaurant and at the Pig and Anchor on sea days. Both were very good. We had a brunch in the dining room twice. Again, it was great. The food in the lido deck was very good and I liked the way it was set up. I really didn’t wait in a long line all week. Guys burgers is my favorite and I ate there a lot. So good!!! I had trouble finding the chocolate buffet on the last day. But, I finally found it. Again, my only problem with the food was the ice cream machines. The Baked Alaska parade was great to see again. I missed that. Some of us took a tour of the beer distillery on the ship. There was a charge but they got to see where they make the beer, learn all about it and it included beer, a free glass, a certificate and a glass of beer sometime during the trip. They all really enjoyed it. The Carnival app has really improved since the last time I used it in 2016. Last time I had trouble with my Samsung phone. But this time it worked great. There was a new planner function on the app. I could go through the daily activities and put anything I wanted to do in my planner. All I had to do everyday was look at my own planner and I would know what I wanted to do next. Again, so many things to do I couldn’t do everything. I could see it on my planner if anyone in my group put the same thing on their planner. That was a great feature. As I said before, I loved seeing my pictures on the app. Facebook, Instagram and Whatsapp all worked great. The crew on the Horizon were all top notch. Everyone was great. Mike the CD was a lot of fun and very approachable. Mike had a Veteran’s appreciate event on the first sea day. My husband is a Vietnam Vet so we went. We weren’t expecting too much. We were both blown away. What a great job Mike did. Everyone left feeling great. We got to know a some of our cruise mates. And people were coming up to my husband to shake his hand and thank him. It made him feel great. I cried. But that is not unusual. Great job Mike!!! The Platinum party was the best one that I had been to. When we walked in the bar was covered with all kinds of drinks. Wine, fruity drinks etc. Plus they wait staff had plenty of drinks to pass out. In the past we have had a hard time getting drinks. This was not the case this time. They had daquiri’s, kiss on the lips, etc. They did a great job making sure everyone had what they wanted. It was a fun party. Getting on and off the ship was very smooth while we were in port. They only problem was trying to get in to the elevators. People would just jump on any elevator or not indicate how many people they had in their group. One time we had to wait for 4 elevators before we could get on one. Other than that they were well organized and efficient. The elevators work fine when you use them properly. The only problem was when people didn’t use them right. But I liked the system and I think it is a good process. I know a lot of people have complained about the layout of the Vista and the Horizon. I didn’t see it. I loved every bit of it. I hope to cruise on her again someday. Read Less
Sail Date: September 2018
I choose the Carnival Horizon for a 2 day cruise because I wasn't sure when I would be able to go on this one for a week or longer. The ship is beautiful! The food was great, however at the lido for breakfast their weren't many ... Read More
I choose the Carnival Horizon for a 2 day cruise because I wasn't sure when I would be able to go on this one for a week or longer. The ship is beautiful! The food was great, however at the lido for breakfast their weren't many options as I expected. There are 2 buffets at the lido and each station is set up with 4 sides, each station had the same stuff. Also, for lunch at the lido it was the same set up so of course we had many options besides the lido such as the pizza, Guy's burgers, the deli and Blue Iguana. Guy's Burgers as usual is awesome. Blue Iguana was great. The deli really surprised us. Normally on Carnival ships the deli is pretty basic with wraps and not too many options but this deli had a menu of cold and hot items, plus fries and cookies. The hot items were great you had hot dogs, buffalo chicken sandwiches and meatball subs plus more. The gelato station was nice they offer 2 flavors and then you have a toppings bar. Unfortunately we couldn't find the cotton candy station. The dinner at the main dining was great we never had a complain about the service or the food. The breakfast served at the Meridian restaurant was just as great. Another big surprise was seeing a Victoria Secret which was very different. Cherry on top was great especially in the back where you can sit and eat your ice cream, it was very quiet and relaxing. We do have unfortunately some cons to write about. When we first got on the ship until about after the Muster drill ended, the elevators were not working so most people did not want to wait 20 plus minutes so we all decided to take the stairs to each deck which was horrible. This has never happened on any ship. Every Carnival ship that we go on we get 1 free liter of water for each guest and after asking our room steward for them we only ended up getting 2 bottles and we were 4 in our cabin. I didn't have the time or energy to continue asking for them. Another disappointment was the comedian (PG) I completely forgot his name but he was not funny at all and I feel like Carnival failed when it came to this type of entertainment. Also the Sky ride and obstacle course were down due to maintenance...really? Why couldn't this get fixed before you boarded 3,000 plus people? Huge disappointment that we couldn't experience that. The thrill theater was very fun and when we got there it was 8 pm and I was able to book tickets for an 8:15 show so we were very lucky. Overall we had a great time although it was very short. We are looking forward to booking on the Horizon again for a much longer time. Read Less
1 Helpful Vote
Sail Date: September 2018
Year after year Carnival just gets better and better. Carnival Horizon is Carnivals BEST, by far. We had just gotten on board and were waiting for the elevator. The door opens and out comes Shaq. He came to my 88 year old mother and gave ... Read More
Year after year Carnival just gets better and better. Carnival Horizon is Carnivals BEST, by far. We had just gotten on board and were waiting for the elevator. The door opens and out comes Shaq. He came to my 88 year old mother and gave her a hug and said a few nice words to her. He shook hands with 8 of us and he was off. About an hour later my mom and I were in the Pixels area and he saw my mom again. He walked over to her and gave her another hug and said " there's my friend again". He was so nice to her. I asked him if he could stand next to my mom for a picture, which he gladly did. He is such a great person. We had a Havana Cabana cabin and loved it. I had the exact same cabin number on the Vista when it first came to Miami. Our cabin was always spotless and so close to so much. Deck 5 is one of the main decks with so much to do. We were disappointed to find out SkyRide was not working but with so much to do, it really didn't matter. The kids with us had a great time at Waterworks and the pool. Guy's BBQ place was awesome. The food is great and the new Microbrewery beers were great. We had dinner the first night at Fahrenheit 555. The staff was fantastic and the food was some of the best I have ever eaten. One appetizer had bone marrow with it. I have never tasted anything so good before. My medium well Cowboy steak was perfect and was juicy and tasted great, too. My entire family, 12 of us, loved everything. A cruise on board the Carnival Horizon MUST include at least one dinner at Fahrenheit 555, the best of the best. I have been to Nassau so many times that I stayed on board with my mom who is in a wheel chair. I didn't want to take her off the ship there. We just sat by the Havana pool area and relaxed, it was great for me. Everybody else has a nice time in Nassau. The Carnival Horizon is so much fun and an AWESOME ship. Read Less
1 Helpful Vote
Sail Date: September 2018
I chose this cruise with the thought of how wonderful it would be to sail on a new cruise ship. This was not my first cruise and I can say I was not that impressed. The hot tubs were filled with kids and no parents, soon became a kiddie ... Read More
I chose this cruise with the thought of how wonderful it would be to sail on a new cruise ship. This was not my first cruise and I can say I was not that impressed. The hot tubs were filled with kids and no parents, soon became a kiddie pool with kids sitting on steps and diving in splashing around, went in with shoes on, complained to a staff member and nothing was done. Bathrooms were far and few between, had to travel quite a bit to find one, they were not that clean either. Not impressed with the Cruise Director, barely saw him or heard him, except for the two times he was dancing on the bar and at the sail away party. Buffets were not impressive, and "the fun ship" always had a lot more things going on, especially on the lido deck, they used to have ice sculptures and midnight buffets on the deck itself. Didn't think it was appropriate to pay to watch a movie or thrill ride in the 2 new theaters, and one reason that really made me want to take this ship was the sky ride that was not working. Embarkation and disembarkation was very good and moved quickly. The Meridian Main Dining Room was great, wait staff great as well as the food. Read Less
3 Helpful Votes
Sail Date: September 2018
We had family that was booked on this cruise.. about a month out we decided to join them.. This was the first time that we had cruised with others.. and only our 5th cruise...We had a fantastic time with minor and personal ... Read More
We had family that was booked on this cruise.. about a month out we decided to join them.. This was the first time that we had cruised with others.. and only our 5th cruise...We had a fantastic time with minor and personal disappointments.. By no means am I complaining at all.. It was great.. A few minor things.. Left out of NY. Which we have done a few times.. There was always someone at the parking pier to help with our bags.. I have COPD so its hard for me to help hubby sometimes.. Sadly no one was there to help us.. We did manage.. BUT there was a family with a few disabled children that had no help at all..When we got down stairs DH did ask that someone please go up and help this family.. There was no way they could do it alone.. We were thanked later that day by the family.. They said someone did come to help.. The Horizon is using the new elevator system.. Now this did work out for most of us after the first day.. On boarding day they do ask that you please not use the elevators until we are moving.. Go figure.. no one listened.. So it was a mess.. BUT.. How it works is simple.. and it worked great if people would listen or learn how it works. There are menu boards outside the elevators with the different floors.. They want you to press the floor you want for each person that will be using the elevator.. so if 4 people are going to floor 5 press it 4 times.. that way the elevators knows how many people will be boarding that elevator.. BUT some people would press it once and then expect to load 10 people in when we already have 7 of us waiting.. They need to stress how it works a bit louder so people understand.. When it was used correctly it was great.. Rooms.. Food.. staff.. all fantastic.. I would have preferred a better mix of music by the pools.. It was the same music everyday.. and not very entertaining.. Although the shows were great as always.. I would have liked them to mix it up a bit more..I like to do and see as much as I can.. The sitting ares outside were perfection.. I enjoyed sitting and relaxing on a few days which I never ever do. We ate in the dinning room at night and the staff was fantastic and the food was very good.. The last 2 nights I did notice that the shared bathrooms around the ship were not being cleaned as well as they had been. not sure why.. We did see some food left on th floor the next day after being cleaned.. which was also strange.. Normally the ships are very very clean.. But this was still nothing to complain about.. It was very minimal.. We did have a hurricane that was building so we had to miss a port.. but always need to be safer than not.. So now the real complaints.. I gained to much weight.. and I walked.. Enjoy your next cruise everyone.. I am already looking into ours.. Read Less
Sail Date: September 2018
As usual on this cruise I was with my husband and our daughter. This was our 6th cruise, third one with Carnival. Embarkation and Disembarkation Both the embarkation and the disembarkation were smooth and painless. We arrived to the ... Read More
As usual on this cruise I was with my husband and our daughter. This was our 6th cruise, third one with Carnival. Embarkation and Disembarkation Both the embarkation and the disembarkation were smooth and painless. We arrived to the pier at 11:30, which was our call time. After checking our boarding passes we were shepherded to the check-in desks. We waited less than 10 min after checking in for our number to be called. And then we boarded. 10 minutes before noon we were eating or lunch at Lido. For the disembarkation, we were looking to get off the ship earlier rather than later. The priority went by the deck the cabin was located on. However, for the passengers that had all their bags and were looking to leave before their deck was called, there were special waiting areas. We waited there for probably 20 min. We disembarked long before our deck was called. In addition, the entire process was so well organized, there was no crowding anywhere. At 8 a.m. we left the terminal. Service The service was excellent the entire week, from the cabin steward to senior officers, whom we had a chance to meet. Everyone was always very friendly, very helpful. And everyone had an exceptional memory, seemed like every member of the crew knew our names. Ship information We loved the ship. It was new, it was big, it was beautiful. Most importantly, it had a great layout and a great space to people ratio. There was always good places to sit all around the ship. Always, good spots to tan. Always available tables on Lido. The ship, despite being at full capacity, never felt crowded. For Muster Drill we were at the Theatre. Thomas from entertainment was leading the Muster Drill in the Theatre and he was great. Dining We were rather disappointed by the Lido deck buffet options. Perhaps on our 6th cruise, we started to get picky, however, it did seem as if there wasn't that much choice. The choices that were available were not particularly healthy. We found that on Carnival Horizon there was an abundance of deep fried food and food that was very salty. Coincidently, that is what we generally try to stay away from. With that said, we did not go hungry, not by a long shot. The buffet did not impress us and as a result we ate most of the meals in the restaurants. Breakfast/brunch, tea time, dinner. The food in the restaurant was very good. Our previous experience eating in the restaurant on the Carnival ships was that the service was extremely slow. It seemed that most of the time we were sitting waiting for something to happen. That was not the case on the Horizon! The service was very timely. Within minutes of sitting down our orders were taken. If it was dinner, appetizers were out within another 5 min. The orders would come in 20 min later. The service was impressive, on time and impeccable. Cabin After staying in several balcony cabins on previous cruises, we ended up in an inside cabin. And guess what, it was not bad. At first it was odd not to have windows and not know what time of the day it is. Overall, that had little effect on our ability to enjoy the cruise. It would be good to point out that we generally spend little time in the cabin. Entertainment We absolutely loved the shows. The cast was great, the production was exceptional. It seemed Horizon was looking to push the limits with what they can do. Disclosure - on our previous Carnival cruises we were not so impressed. On Horizon we were pleasantly surprised by the caliber of the shows. The bar was definitely raised. There was a con, of course. The theater design did not include the normal incline down seating. Instead there were regular chairs. That provided the flexibility of moving them around and for every show the setup was different. On the flip side, that limited the number of 'good spots'. So if you wanted to get a seat where you can see well, you had to ensure to be one of the first 20 people to enter the theater. And that meant you would have needed to line up 40 min before the show started. Movies under the sky, the Seaside theater. A variety of latest releases were shown, including the Avengers and Star Wars. What was great, as there was plenty of seating. In addition, you could sit on any of the 3 levels and see the screen. Plenty of choice. The sound was loud that you could hear well no matter where you sat. What was not so great - the ship is so big that in comparison the screen seemed a bit small. I suppose it's hard to get that perfect. Read Less
Sail Date: September 2018
Me and my family had used carnival cruise in the past and had a wonderful time,And being on the Horizon was amazing tons of activities foods was great i mean everything was outstanding going on a vacation where you are constantly having ... Read More
Me and my family had used carnival cruise in the past and had a wonderful time,And being on the Horizon was amazing tons of activities foods was great i mean everything was outstanding going on a vacation where you are constantly having fun i mean non stop fun all the way to your destination and back. A experience that you will never forget and come back for more.The crew on the ship are the finest people work hard and diligently to meet your expectation in everyday possible.Taking a walk around the ship and seeing the cleanliness of the ship very detailed. Whats a cruise without a great cursie director .Mike i must say my hat goes off to you full off energy vibrant a cruise director that will make the sun shine all day on your cruise. Most important dining on the ship very elegant the staff working every night so that your dining experience is house warming quality of the food is amazing Tip my hat to American Feast Team Headwaiter Slavsia Team Waitress Lairinkmi and Asst.Team Waiter Miriko for a fabulous job in making our dining experience a memorable time. Read Less
14 Helpful Votes
Sail Date: August 2018
My family frequently travel to the hottest vacation spots. Our last destination, Disney cruise, ship fantasy, was one to remember. Our latest was carnival horizon and is one we need to quickly forget. Be warned, stay away. My son asked ... Read More
My family frequently travel to the hottest vacation spots. Our last destination, Disney cruise, ship fantasy, was one to remember. Our latest was carnival horizon and is one we need to quickly forget. Be warned, stay away. My son asked me if I received a free horizon vacation would I still go, and I quickly answered NO WAY. Staff here are overworked and are not well trained in service hospitality. Day 5 was the first day I got an hello or a good morning. Common areas are always dirty. It is very common to see wine glasses from last night stacked up and uncollected well into the next day. In cabin is less dirty, but mostly because we complained. Bar service is on caribean time, drinks take ten or more minutes to make. With an Unlimited drink package, Bar tenders make you feel guilty of doing something wrong when you order a drink with an extra shot, which was just to get to a normal undiluted drink. Overcrowded buffet style lunch and dinners have limited selection and food quality may be just below dog food. Ship activity is also not planned out according to quoted time slots noted on everyday event calendar. We waited thirty minutes for the karaoke person to arrive. This was the same issue with the work out trainer we paid money for the class we took, he was late by twenty minutes. Does no one care about our time? We have loud noises in our cabin from outside banging. Rooms 2409, 2411, 2415, 2417 all have the same loud noise issue every morning. Booking execursions is a do it yourself process. The person that can help you offers no expertise or advise on any options. Excursion person at the desk basically asks you to read your options and decide. Don't even know what is the point of having the excursion person there. Dirty dishes are left uncollected at dinner and lunch buffet areas. Bonsai specialty dinning experience was ruined from overly aggressive staff about booking for 20 people but only 18 showed up. They were looking to charge for everything and not accommodating for kids. We had to ask for plastic cups ten times before they realized kids with glass cups are not a good idea. The shows on the ship match our overall experience, poor. Vocals were out of tune and dancers were out of sync with each other. Early comedian show was not that funny either. Also waiting in line for ten minutes or more to get into shows and still not having enough seats for all of us to sit increased our frustration with the ship. Ship set up is all wrong. You have drunken adults mixed in with young children and many adults were too trashy for any kid to see and experience how bad of an adult world can be. Having twerk competition next to the kids slide is plain out insane. Apologies from management were frequent with emphasis of improving our experience and training the staff to do better, but the apologies kept coming for all different things and different sections. Nothing got better, we just stopped complaining. Read Less
7 Helpful Votes
Sail Date: August 2018
Food - dog food may be better Staff - hate their job and New Yorkers more Clean - forget it. That word does not exist on this cruise. Shows - amateur week, off tune and out of sync most of the time Apologies - expect alot for ... Read More
Food - dog food may be better Staff - hate their job and New Yorkers more Clean - forget it. That word does not exist on this cruise. Shows - amateur week, off tune and out of sync most of the time Apologies - expect alot for Everytime you complain but don't expect to get much more Expectations - you should have none and then you can enjoy. Smell - in all bathrooms and common areas are horrible. Don't worry your sense of smells gets used to it over time and long period of being in the same place. A/c not working in many of the common area. Drink specials are costly and Evey bar tender makes you feel like a criminal for ordering more than one drink at a time. You need to wait 5 minutes to get an extra shot and by the way. The extra shot is for the drink to tasted normal and undiluted. Kids club. Unaccomdating. My kids never wanted to be in there. Nothing for my kids to do. Fitness instructor was late Shows would not start on time Morning noises are expected so don't be alarmed if you need a day or two to rest from sleepless loud noises every morning from 5-8am Read Less
1 Helpful Vote
Sail Date: August 2018
First off, a little background. I am a 62 year old widower traveling with my 33 year old son.This was my 5th cruise with Carnival (in addition to 2 with Royal Caribbean, 1 with Princess, and 1 with Norweigan). This was the 6th with my son, ... Read More
First off, a little background. I am a 62 year old widower traveling with my 33 year old son.This was my 5th cruise with Carnival (in addition to 2 with Royal Caribbean, 1 with Princess, and 1 with Norweigan). This was the 6th with my son, so we have a pretty good level of experience. Embarkation in New York went smoothly and we were on the ship within an hour of arrival to the port. The ship: We selected this ship because my son wanted to try a new ship that was large and had the newest "bells and whistles".The Horizon just hit the water a few months prior and with The Vista is the largest of the Carnival fleet.Its passenger capacity is about 4,000 (double occupancy, but when you consider the 3rd and 4th in the cabins, the census is probably over 5,000.We had an inside cabin (our usual choice ) that was quite adequate for us with everything in good working order.It has a new computerized elevator system (more on that later), a "sky ride", a rope course, a large waterpark area, an I-Max theatre, and a few other "bells and whistles". Because of the large capacity, some of the lunch venues and activities sometimes have some sort of lines, but only a very few times were the lines a problem. For the most part, the ship handled the passenger density well enough with the many food and activity venues. For those who have cruised before, you'll appreciate that it was rare not to find lounge chairs when you looked for one. The flaws: My main complaint with the ship is that it seemed every venue's music was blasting. I understand during a party or whatever, but when one seeks out an area to converse with a bar and some background music, it was almost impossible to find. Also (but it didn't really apply to me), this was the 1st ship I've sailed on that didn't have a dedicated dance club. If that is your thing, you have to check out the daily activities sheet to find out the location of that night's dancing. The elevators: You may read about the computerized system from other reviews, etc. It is a big bag of "nothing". Yes, it works differently from your usual elevator experience, but you get used to it with a short period of time...and it does work a bit better, but not earthshattering. The food: First dinners in the main dining room: Plenty of variety every night with at least several choices for soups, salads, appetizers, entrees, and desserts...all quite yummy. The breakfast and lunch and other included dinner venues (mostly on the Lido deck, but also spread out on other decks) include a large general buffet, a deli, 24 hour pizza, a Guy Fieri branded hamburger stand, a build your own burrito area, as well as quite a few more (plus the availability of a sit down meal in the dining room). We never ate in any of the "premium" venues, but in speaking to some who did, they apparently were top notch. I can never understand those that think negatively of Carnival's food. The activities: Typical cruise stuff- trivia, bingo, comedy shows, multiple movie venues (poolside under the stars, I-Max, etc.), shows in the main theatre, themed parties, etc....certainly the "something for everybody" mentality. The staff: I can't compliment them enough, especially our dining room waitstaff headed by Antonio, and the 2 ladies handling the bar at the Guy Fieri BBQ restaurant on deck 5. They were, without exception, wonderful. However, the stateroom staff had a habit of waking us early (3 x including 7:00 AM on disembarkation day). An annoyance that shouldn't occur on a cruise vacation. The ports: Did not do any of the excursions, walked the Old City of San Juan which was right at the ship's location in port. Hung out at Margaritaville in Grand Turk, and walked the port area at Amber Cove. Disembarkation: Not nearly as smooth as getting on the ship, but tolerable. Took a bit long with delays. Overall, a good, experience.My son loved the Sky Ride and the other "bells and whistles" Should lower the volume is some of the venues, but overall the positives greatly outweigh the negatives. Read Less
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.5 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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