6 Helpful Votes
Sail Date: October 2018
Ok, so, I'd read quite a few negative reviews on this site about Carnival Horizon which made me really not look forward to my cruise. I was expecting a ship with a horrible clientele, rude crew, awful food, a Sky Ride that didn't ... Read More
Ok, so, I'd read quite a few negative reviews on this site about Carnival Horizon which made me really not look forward to my cruise. I was expecting a ship with a horrible clientele, rude crew, awful food, a Sky Ride that didn't work and unclean public spaces. What I got was quite the opposite. I loved this cruise from start to finish. I loved the Dr Seuss waterpark and waterslides (my 13 year old daughter spent hours here whenever we were on board); I loved the Sky Ride too. I was expecting it to be a gimmick that wasn't too exciting, but it was much better than anticipated, whizzing up at certain points like a rollercoaster ride and taking me dizzyingly over the sea as well. I didn't try the high ropes course, but my daughter did - she found it tamer than other ships, but still liked it. Yes, the swimming pool areas were busy (although the slides never got too busy when we were there) but it you want to find a quiet sun bed, there are plenty of spaces where you can get away from the throng. Other reviews said that the bar staff didn't want to serve them. I didn't find this the case at all. I found ALL crew extremely friendly and bar staff were even happy to serve me regular iced waters for free. The vibe on the ship was always unplifiting, with a fun (but not in your face) entertainment team. We didn't spend much time at the shows (we did dip in and out of the theatre, but nothing took our fancy) because we LOVED the live music on board, more than we have on any other ship. We kept following the sounds of different music. An accoustic guitarist in the Pig & Anchor bar; then a pianist in the piano bar; then a live Latino band in the Havana Bar. We particularly liked the Havana Bar and went there most nights after dinner to enjoy the music and dance to a few tracks. It was a lovely place and really felt like we were in Cuba - very atmospheric. Food - this was heavily criticised in some reviews I read. What I do agree with is that the food in the Lido restaurant is limited. It's not that the food itself isn't tasty, it's that the range of dishes was not usually so healthy - like deep fried chicken, mac and cheese. There were rarely any steamed vegetables, for example - just a boring salad bar. BUT, there were so many other great places to eat on the ship that we just didn't care. The specialty restaurants are free at lunch time, so we went to them then - we loved the Mongolian Wok and the Pig & Anchor especially. We also found Horizon's BEST KEPT SECRET. This is Ocean Plaza on deck 5. We had breakfast there every day. It has a small selection of hot and cold dishes, no queues, and its own al fresco eating area on the promenade deck next to it. We were practically the only ones there most days. It was a heavenly start to every day. We could have had lunch there too - there are salads etc and soups, but my daughter isn't a mad salad fan, so we didn't do that. And as for dinner, we ate in the Meridian restaurant and found the food to be pretty good, ditto the service. It wasn't slow ever. Most often we just had two courses and we were in and out in about an hour. Equally we could have lingered and had desert if we had room. We did try specialty restaurant Ji JI's one night - it is sensational, especially the duck and pork belly. We LOVED our meal. We also tried Cucina del Capitano (the Italian specialty restaurant) and the food here was excellent too - great meatballs, GREAT risotto - I love rissotto and this was one of my favourites ever. Ports were great too and we did exciting things from them all. If you want to check out what the whole cruise was like (ship and ports) then this video should give you a good idea: https://www.youtube.com/watch?v=IqRkOdBb4P4 Now for the ports: 1. Grand Turk: we did the ship eco kayak excursion - it was a nice gentle excursion with only 8 people on it. We liked it, but we didn't LOVE it, although my daughter really enjoyed the sea life the guide kept fishing out the water: sea cucumber, sponges, star fish, urchins, brittle stars etc. And we kayaked to a remote beach where we pootled around, looking for conches (we left them all there, don't worry) and finding lots of wild donkeys. There are lots of donkeys roaming free on Grand Turk. And then afterward we had time to chill on the beach by the ship for an hour or so before we had to get on board. 2. Dominican Republic: we didn't like the look of the ship excursions so we went to a gorgeous deluxe resort hotel near the port (Casa de Campo) for the day instead. It was gorgeous. There were ship excursions to this resort, actually, but they only took you to one bit of the resort and we wanted to decide what we did. In the end we stayed on their beach and went horse-riding at their ranch for an hour. 3. Curacao - I almost don't want to tell you what I did, because what we did was very untouristy and I don't want to drive the masses there, but we found a local beach an hour away from port called Playa Piscado which locals told us was home to green turtles. The beach isn't beautiful, but the turtles were there and we went snorkelling with them. It was AMAZING. We did this by ourselves. 4. Aruba - again, we went away from the crowds, on a guided hike I organised before coming through the tourist board. It was on the southern point of the island called Seroe Colorado and we clambered over rocks until we reached this amazing cenote (a Mexican word for swimming hole). Read Less
1 Helpful Vote
Sail Date: October 2018
Carnival Horizon is a brand new ship and is a very pleasant surprise, in that it seems to be a upgrade from the ordinary. We did the 8 day Exotic Southern cruise which was the 2nd time on this itinerary.Because of this we did not get off ... Read More
Carnival Horizon is a brand new ship and is a very pleasant surprise, in that it seems to be a upgrade from the ordinary. We did the 8 day Exotic Southern cruise which was the 2nd time on this itinerary.Because of this we did not get off in, La Romina Which was a great time to go and explore this beautiful ship. However we did go a shore in the other 3 ports Grand Turks not much to do and see, we have been here before so just a trip around the port area HIGH PRICES. CURACAO when you arrive and you are in a wheel chair don,t except to much we asked and was told we only have 1 lift bus and did not bring it we didn't think we needed it, they said talk to the taxi people well we tried but they blew us off, so we set out to explore on our own, did the shops and sight see in downtown area NICE. Aruba same thing with the wheelchair walked up to a cab operator and he said nice private tour about 2.5 hours 45.00 a person to some might not be a lot but to us to expensive, so we just went out on our own again. The islands are beautiful but the prices are pretty pricey. Now onto the The Horizon, Carnival is really making it handicap accessible,The Liquid Lounge main show room they have certain spaces set aside BUT arrive early as that they fill up fast The Limelight Lounge where comedy shows are is the same and if you are in a wheelchair you can skip the line and go to 2nd entrance just let the Carnival host know they will accommodate you or your spouse. The dining rooms and passage ways seem to be wider and easy to navigate> The crew on this ship is top notch and i would like to congratulate them on a job well done!!! We never had a problem with anyone and Mike the C.D. is a real professional and does his best to get everyone into a party mood. The food is typical Carnival food and after 15 ships i have had better and i have had worse the Lido area is a nice set up but more handicap seating PLEASE. With so many lunch choices we only ate there once then we tried the no charge lunch at the various places and the Italian was the best if you go for dinner there is a charge. The main dining room food was good 1st night it was, cold but did get better as we went along. We did The 555 steak house well worth the extra charge. The drinks are very pricey almost 14 dollars a round, we don't drink much but when we did OUCH. The entertainment top notch the Vegas style shows great the singers in Ocean Plaza THE BEST the Comics the worse I've seen in 15 cruise the R rated show was nothing short of being bullied Carnival please rethink. The CONS The ELEVATORS are the worse they are suppose to be smart so you tap the touch screen for how many people are waiting and it is suppose to send a car that could accommodate i would say 85 % of the time they show up full. That is when the rudeness of those inside went to 100% Carnival please rethink this system. In the past it seemed like we didn't notice the prices to much but now we cruise and we have to do it on a budget and it seems like the prices are going through he roof. In the past we would purchase pictures and trinkets this trip only a couple but i guess we have enough. If you or your spouse is handicap don't let that stop you this ship is a real nice treat and the handicap bathrooms are plentiful as long as you find one without the KIDS playing in it. In closing Carnival is still a great vacation for the money there are subtle changes and cut backs but all in all it is still the best bargain out there and we will cruise again SOON . Read Less
3 Helpful Votes
Sail Date: October 2018
After reading countless negative reviews of the Carnival Horizon, I feel the need to clear the air. This was my 29th cruise, and one of my top few. I traveled with my octogenarian, but very active father. He's a lifelong Bostonian, ... Read More
After reading countless negative reviews of the Carnival Horizon, I feel the need to clear the air. This was my 29th cruise, and one of my top few. I traveled with my octogenarian, but very active father. He's a lifelong Bostonian, and I live in Albuquerque. We sailed an 8 day cruise to Grand Turk, San Juan, St. Kitts, and St. Maarten on 10/6/18. My Dad stayed for a few nights before the cruise at the Fountainbleu Hotel on Miami Beach. I can't speak to it personally, but he really enjoyed it, and has stayed there multiple times. The ship was one of the major draws for us, as we like all the cool things you can do on the Horizon. We were quite disappointed when we got an email a few days prior to sailing stating that the Sky Ride would be down for the duration of our cruise. We were lucky that they got it up and running on the fourth day, but more on that later. The bottom line is that the ship did not disappoint. She is a beautiful ship that was very well maintained. The activities on the ship were many. If you happened to read my Splendor review from June, you'd know that besides one ping pong tournament, there were no organized sports activities. I wasn't sure if this was a trend for Carnival, but I'm happy to report that there were several different sports tournaments: ping pong once, dodgeball scheduled three times but played twice due to rain one day, volleyball twice, soccer once I believe, and basketball knockout twice. I think there were also pool games one day. Besides the staff run tournaments, there were plenty of other activities. The aforementioned Sky Ride was a thrill. The lines could get long, so I'd suggest either going early or on a port day. The Sky Course was also a lot of fun. My Dad and I did each several times. The wait for the Sky Course ranged from 0-5 minutes. I'd recommend doing the course without grabbing your harness for support. Most people did the course while holding their own harness, and it defeats the purpose of the obstacles. The mini golf course was one of the best at sea. They also had cornhole, foosball, ping pong, billiards, and soccer billiards (that will be a new one to most, as it was to us). I also played several rounds of trivia of various subjects. The staff did an excellent job hosting these events. Service onboard was excellent. Our room steward was very capable. We had My Time Dining, and ate at around 6:45 most nights (which I'd consider around the peak time). We only waited on one night for about 15 minutes (the first formal night). All other nights we were assigned a table right away. All of our waiters (and we had different ones each night) were exceptional. Food was delivered quickly and our orders were always correct. Food was not always piping hot, but that is to be expected given the circumstances of serving several thousand guests. Speaking of dining, the food was really great. Horizon shines at lunch time. One negative thing that I read about before sailing was that the wait times at lunch venues was intolerable. I can tell you that for my sailing, we hardly waited at all, and we tried all of the lunch options. Our faves were probably Guy's BBQ and Guy's Burgers, but there isn't a bad choice in the bunch. I love the menu options in the main dining room - there are so many good choices that I ate way too much! I'm a lover of Royal Caribbean as well, and I have to say that Carnival far exceeds Royal in the MDR. Royal only has a few selections of each category, while Carnival has double the options. They even have special menu items based on the port you were in each day. Oh - check out the buffet at lunch, even if you eat elsewhere. They have 5-6 awesome cakes and a couple types of gelato, all of which are different each day. We stayed in an interior cabin on the 8th deck in the center of the ship. This was a very quiet area and we were easily able to get to the Lido deck only two floors up and the entertainment decks just a few decks down. The cabin was simple but very functional with two desktops and two 110v plugs, two USB plugs, and a European outlet. The fridge in the room was empty (as it was on Splendor), so you don't have to mess with freeing space for your own stuff. The beds were very comfortable. The entertainment on this ship is arguably the best in the Carnival fleet. I'd still say that Royal holds an edge here on Oasis Class ships, but Carnival's singer/dancer shows were extraordinary. I read reviews that said the show venue is too small and has poor sightlines. This is true, but if you arrive 20-30 minutes before the show starts, you will get great seats. The performers frequently come into the audience to perform, and it results in a really great show - as long as you get there early. The same goes for the comedy shows. For the late night performances, you definitely need to get there at least 15 minutes early to get a seat. The earlier shows do not fill up, so you can arrive just before showtime. I do love how Carnival offers so many comedy shows on their ships. We had late flights heading out of town, so we booked the Carnival Everglades trip with airport drop off. This was a great trip at a very fair price. The only negative is that you have to meet to get off the ship at 7:45am. I wish they offered a later option for people with really late flights like us. We were at the airport around 12:30pm, about five hours prior to our flights. All in all, we had an excellent trip at a great value. I look forward to cruising the Horizon or a sister ship in the future. Read Less
13 Helpful Votes
Sail Date: September 2018
I am a travel agent so I am an avid cruiser. Before our vacation, I came here to read reviews about the ship. I was shocked at how many negative reviews I read and in all honesty, I almost wasn't even excited for the trip anymore. I ... Read More
I am a travel agent so I am an avid cruiser. Before our vacation, I came here to read reviews about the ship. I was shocked at how many negative reviews I read and in all honesty, I almost wasn't even excited for the trip anymore. I can not think of one negative thing to say about the ship, staff, entertainment or itineraries. Anyone that could cruise on the Horizon and not have a good time is absolutely crazy in my opinion. I'll start with the activities and things to do on the ship. There was never a time to be bored- ever. From the movie theatre, the ropes course, the play area (one of my favorites!), swimming pools, water slides and water park, casino, games and shows, serenity area, spa, trivia, bingo, kids clubs and activities, etc... Carnival has it all. My children lost their father a little over a year ago and they have severe separation anxiety. We have tried kids clubs on other ships without luck and many tears. My children actually cried when it was time for me to pick them up. The kids staff was absolutely amazing and went above and beyond. Every single one made such sweet, genuine connections with our family and I am forever grateful. I wish that my children's teachers were this great in the real world. I was a little bit disappointed that the bicycles were broken on our sailing. However, I understand that these types of things are out of their control. The food was just okay, but there are so many options that there is something for everyone. I loved the Italian restaurant and I LOVE that it is complimentary during lunch time. I also really enjoyed Guy's Burger Joint and the Taco Bar area. Midnight pizza might have been my favorite way to end the night and I love that they deliver now to anywhere on the ship. Embarkation was a bit of a nightmare as boarding didn't start until 1 PM. After waiting in line for 2 hours, once we got on board it was time to go straight to the safety briefing. My children and I were starving and it took us a little while to find food after the sail away party started- but things happen! Most of the time, it isn't the cruise line's fault and I feel bad that the customers take it out on the staff. Until customs clears the ship, no one can get off or on! The Horizon can not be beat for the price. Carnival is the only cruise line to own all of their ships, which is why they can give their customers such great rates. Carnival is hands down my favorite cruise line and for the first time ever- I want to sail back on the Horizon ASAP! (I usually want to see new ships and have never wanted to sail on the same ship twice). If you are reading this and considering this cruise ship- PLEASE BOOK IT IMMEDIATLY! If you have a positive attitude and remember that you are sailing on a floating dream boat in paradise, who could possibly be disappointed? Read Less
3 Helpful Votes
Sail Date: September 2018
I must say, this was my first cruise and all around it was AMAZING. Everyday, every moment, every seconds I loved it. But what also made my 8 days at sea so wonderful is the amazing staff I came in contact with. First these to amazing ... Read More
I must say, this was my first cruise and all around it was AMAZING. Everyday, every moment, every seconds I loved it. But what also made my 8 days at sea so wonderful is the amazing staff I came in contact with. First these to amazing people Francisco and Thal in house keeping, always remember there pleasant and genuine smile in the mornings and evening. I should know because I LOVE people and these two they have a very gentleness and pleasant spirit towards them. I pray a special blessing upon them and their family. They were very kind. Next in Pixels is Sinisa (Serbia). He is very pleasant and does an amazing job at what he does in Pixel. He complements a girl's picture when he is in it. Must I also say, he is GORGEOUS. Just a bonus and glad he was on this ship. Now a sets of amazing waiters, Adi, William (Colombia), Esther or queen Esther (India), Edi (Indonesia) and James ( St. Vincent).... These crew made my Church sisters and I laugh so hard and was a great pleasure having them as our waiters. They made dinner in the evenings exciting and with a lot of laughter. I do pray they keep that excitement in them because they help made my first cruise very exciting and a great experience. And to top is off, Mike the cruise director, HE WAS AWESOME and FUNNY. Whatever he does he makes it very exciting and gets the crowd involved in fun and excitment. From start to finish was amazing getting on the ship was all pure excitement for me but leaving I wasn't ready. I am sure there are plenty more wonderful people on board like the few I mentioned, but I must say GREAT STAFF you have Carnival Horizon. Thanks to you and your staff especially the ones I mentioned for making my first experience a memorable one. Read Less
1 Helpful Vote
Sail Date: September 2018
Took this a day southern Caribbean cruise to celebrate my twins 15th birthday. Debarkation was a nightmare there was over 2000 people waiting over two hours with no information as to when we were going to board. Once on board the ship was ... Read More
Took this a day southern Caribbean cruise to celebrate my twins 15th birthday. Debarkation was a nightmare there was over 2000 people waiting over two hours with no information as to when we were going to board. Once on board the ship was extremely clean and staff was welcoming and present. We had a balcony state room on the Lido deck and it was absolutely fantastic location to be involved in all the activities. I never heard any of the movies being played on the deck or heard any loud music the entire eight day cruise. I met some amazing couples and some amazing staff members that I will remember forever. Our room was cleaned almost every time we left it and our room steward made amazing towel animals. I did have some motion sickness in my room steward had soda brought to the room for me to help me feel better. The food is a bit sub par but there’s a ton of variety you just have to pay for the better food. If you have a chance to do the Teppan-Yaki it is worth every penny. The alchemy bar was my absolute favorite place to get a few cocktails before and after dinner. My daughters went to the O2 teen club and the director was absolutely amazing!!! there is a bit of a discrepancy as far as dress code goes there are people who walk around in bitty bikinis and there’s people who walk around in ballgowns there isn’t a consistency in that department but it’s carnival . there is plenty of pools and hot tub‘s throughout the ship and they never seemed overcrowded but the hot tub’s are only about 95° it’s not a big difference from the pool. The entertainment is absolutely fantastic the comedy shows the adult quest the main stage they really do have great entertainment and you can keep yourself busy from 7 AM till midnight every day with activities! we are booking next year it is the perfect vacation for any parents with kids or fun couples it’s definitely not for those who have their nose in the air and stick in the mud!!! Read Less
3 Helpful Votes
Sail Date: September 2018
I am way over due to write my Horizon review. We sailed the 8 day out of Miami on September 22nd. First of all, I loved every minute on the ship. I have no complaints at all. I am going to talk about things I noticed that might ... Read More
I am way over due to write my Horizon review. We sailed the 8 day out of Miami on September 22nd. First of all, I loved every minute on the ship. I have no complaints at all. I am going to talk about things I noticed that might sound like a complaint, it is not. Just an observation that I might have wanted to know before I got on the ship. Getting on the ship did not go as planned. We were expecting to start getting on the ship about 11:00. It was after 11:30 and people were still getting off. I think we finally got on about noon. I heard all sorts of reasons for the delay in embarkation- problems in customs, problems with luggage, they were finger printing everyone in customs, someone committed a crime on the ship and they were talking to everyone as they got off the ship….. who knows what really happened. I just know that it was pretty frustrating. We arrived early as we are platinum and were supposed to start getting on the ship at 11:00 AM. Before we got on the ship we looked outside and there was a hug line of people waiting outside, in the heat. I felt terrible for them. They must have been miserable. When we finally let people on they pretty much opened to the doors – calling group numbers one after the other. People just flooded the ship. Everyone showed up for food at the same time, all wanting tables to sit at etc. I really didn’t get a change to unpack before we sailed so I had to spend my first night in the room unpacking. But, we sailed right on time and Miami got smaller and smaller just when it should have. Our room was an aft wrap around balcony. I booked it in February 2017 because there was only 1 wrap around left that was not Havana. We did not want Havana as we felt it was too expensive, we had 7 people. They ended up changing our room to a Havana suite because of high demand. I didn’t get to use the Havana pool during the day because only 2 of the 7 of us were Havana. But the room decorations and balcony furniture were awesome. I loved them. With the exception of one chair on all the Havana balconies that was just not comfortable. You couldn’t really sit on it. We all just laughed at that chair Other than it was great. Our room set up was a bit weird (8470). It seems we lost a chunk of the walking space in the room. We never have much room to walk around in the room when you get a wrap around balcony. But this room was far smaller than any other. The bed was so close to the wall you could barley get through. The TV was off to the side. That did not bother us because we only turned the tv on to check our pictures and the menu for the night. The outlets were at the desk which was in the far corner of the room and hard to get to. All the walking room was on the other side of the bed. I am not sure if the room changed because of the stairs to get down to the Havana pool, or if we were just on a different deck this year. There were only 2 closets. I really did miss the 3rd closet. It made a difference to us. Other than that, it was wonderful. Our kids got a room in the center section at the back of the ship. (8453 and 8455). They had a private hall way and a square shaped room. The hallway much quiet. With only 5 cabins sharing this hallway they didn’t have the people running up and down the hall and slamming their doors. With the square shape of the room it was much bigger than a normal inside cabin. One cabin had a couch and a table. The other room did not have a couch because they had a connecting door. The rooms were great. The Havana pool was very nice. The chairs were very comfortable, and I loved the endless pool. I just wish I spent more time there during the day. We swam there at night quite a bit. The main theater on the ship was smaller than other Carnival Theaters. There was a large bar in the back, which took up a lot of seats. I was happy to see a bar in the theater, that was really nice. I always arrived early so I didn’t have trouble finding a seat. I am not sure if the smaller size was a problem on a larger ship. It seems like it would be. The shows were really well done. The sports bar was the other place that was smaller than normal. It seemed like it would be a problem. The only time that I saw it be a problem was Monday night football. People were standing in the sports bar and in the hallway outside the sports bar. It clogged up the aisle and I am sure people had a hard time seeing the TV’s. I cannot comment on the casino too much. Only that I could not stand walking through it. It was so smoky I couldn’t ever do more than walk (quickly) through it. It also seemed smaller. The comedy club is a different design as well. The center portion was all seats, theater style. No tables. This made for more seats available. The line to wait for the comedy club was in a main walk way and it took up a lot of the aisle when people were waiting. It was also right next to the sports bar so it was an issue on Monday night when the sports bar spilled out into the same aisle. Also, there were 4 very thick pillars in the comedy club. No matter when I got there or how long I waited I always seemed to sit behind a pillar. There were screens on the wall that showed the comedians, so I didn’t miss too much. But it seems like there were a lot of blocked seats there. The dining room was great. We enjoy our waitstaff and the food was very good. We feel like dinner in the MDR is more of an event than just a meal. It’s a highlight of our trip. We enjoyed it very much. We ate at the steakhouse 1 night. It was great. We enjoyed every minute of it. The photos on the Horizon are all digital. You can view them in your room or on the app on your phone or computer, or in the Pixels studio. All you had to do was give your room number to the photographer every time you had your picture taken. I only had to wait for about an hour for them to show up. Sometimes even less. I did not miss searching through all the pictures looking for mine every day. The digital pictures are a huge plus to me. There are also a ton of notebooks in the Pixels area. Instead of walls and walls of pictures there have notebooks. There were plenty of notebooks available until the last night. Then you had to wait for a notebook. Try not to wait for the last night to order your pictures. I really liked being able to see them on my phone. I had the unlimited photo package and brought home 226 pictures. I am a photo nut so I could not have been happier. Okay here is my only complaint about the Horizon. There are only 2 ice cream stations on the ship. Both of them are inside, in the lido area. I really missed the ice cream they had outside by the aft pool. Having to go to one specific place every time I wanted an ice cream was not fun. I know I said I didn’t have any complaints, but I was wrong. The ice cream is a real complaint to me. There were so many things to do on the Horizon. It was almost hard because I wanted to do everything! There is no way to do everything and I felt like I was missing things. Which is crazy, I know. I always say you can stay busy all day or do nothing, what ever you want to do. But what if I want to do both? It was hard for me to balance it. The Skyride was shut down the week were on the Horizon. That was pretty disappointing. We were really looking forward to it. It was one of the reasons we booked on the Horizon. Oh well. The ropes walk was great. The sports area was great with miniature golf, basketball pool tables, fools ball, shuffleboard etc. It was really well done. There were so many places to eat. We couldn’t eat everywhere. We ate lunch at the Italian restaurant and at the Pig and Anchor on sea days. Both were very good. We had a brunch in the dining room twice. Again, it was great. The food in the lido deck was very good and I liked the way it was set up. I really didn’t wait in a long line all week. Guys burgers is my favorite and I ate there a lot. So good!!! I had trouble finding the chocolate buffet on the last day. But, I finally found it. Again, my only problem with the food was the ice cream machines. The Baked Alaska parade was great to see again. I missed that. Some of us took a tour of the beer distillery on the ship. There was a charge but they got to see where they make the beer, learn all about it and it included beer, a free glass, a certificate and a glass of beer sometime during the trip. They all really enjoyed it. The Carnival app has really improved since the last time I used it in 2016. Last time I had trouble with my Samsung phone. But this time it worked great. There was a new planner function on the app. I could go through the daily activities and put anything I wanted to do in my planner. All I had to do everyday was look at my own planner and I would know what I wanted to do next. Again, so many things to do I couldn’t do everything. I could see it on my planner if anyone in my group put the same thing on their planner. That was a great feature. As I said before, I loved seeing my pictures on the app. Facebook, Instagram and Whatsapp all worked great. The crew on the Horizon were all top notch. Everyone was great. Mike the CD was a lot of fun and very approachable. Mike had a Veteran’s appreciate event on the first sea day. My husband is a Vietnam Vet so we went. We weren’t expecting too much. We were both blown away. What a great job Mike did. Everyone left feeling great. We got to know a some of our cruise mates. And people were coming up to my husband to shake his hand and thank him. It made him feel great. I cried. But that is not unusual. Great job Mike!!! The Platinum party was the best one that I had been to. When we walked in the bar was covered with all kinds of drinks. Wine, fruity drinks etc. Plus they wait staff had plenty of drinks to pass out. In the past we have had a hard time getting drinks. This was not the case this time. They had daquiri’s, kiss on the lips, etc. They did a great job making sure everyone had what they wanted. It was a fun party. Getting on and off the ship was very smooth while we were in port. They only problem was trying to get in to the elevators. People would just jump on any elevator or not indicate how many people they had in their group. One time we had to wait for 4 elevators before we could get on one. Other than that they were well organized and efficient. The elevators work fine when you use them properly. The only problem was when people didn’t use them right. But I liked the system and I think it is a good process. I know a lot of people have complained about the layout of the Vista and the Horizon. I didn’t see it. I loved every bit of it. I hope to cruise on her again someday. Read Less
1 Helpful Vote
Sail Date: September 2018
Year after year Carnival just gets better and better. Carnival Horizon is Carnivals BEST, by far. We had just gotten on board and were waiting for the elevator. The door opens and out comes Shaq. He came to my 88 year old mother and gave ... Read More
Year after year Carnival just gets better and better. Carnival Horizon is Carnivals BEST, by far. We had just gotten on board and were waiting for the elevator. The door opens and out comes Shaq. He came to my 88 year old mother and gave her a hug and said a few nice words to her. He shook hands with 8 of us and he was off. About an hour later my mom and I were in the Pixels area and he saw my mom again. He walked over to her and gave her another hug and said " there's my friend again". He was so nice to her. I asked him if he could stand next to my mom for a picture, which he gladly did. He is such a great person. We had a Havana Cabana cabin and loved it. I had the exact same cabin number on the Vista when it first came to Miami. Our cabin was always spotless and so close to so much. Deck 5 is one of the main decks with so much to do. We were disappointed to find out SkyRide was not working but with so much to do, it really didn't matter. The kids with us had a great time at Waterworks and the pool. Guy's BBQ place was awesome. The food is great and the new Microbrewery beers were great. We had dinner the first night at Fahrenheit 555. The staff was fantastic and the food was some of the best I have ever eaten. One appetizer had bone marrow with it. I have never tasted anything so good before. My medium well Cowboy steak was perfect and was juicy and tasted great, too. My entire family, 12 of us, loved everything. A cruise on board the Carnival Horizon MUST include at least one dinner at Fahrenheit 555, the best of the best. I have been to Nassau so many times that I stayed on board with my mom who is in a wheel chair. I didn't want to take her off the ship there. We just sat by the Havana pool area and relaxed, it was great for me. Everybody else has a nice time in Nassau. The Carnival Horizon is so much fun and an AWESOME ship. Read Less
3 Helpful Votes
Sail Date: September 2018
We had family that was booked on this cruise.. about a month out we decided to join them.. This was the first time that we had cruised with others.. and only our 5th cruise...We had a fantastic time with minor and personal ... Read More
We had family that was booked on this cruise.. about a month out we decided to join them.. This was the first time that we had cruised with others.. and only our 5th cruise...We had a fantastic time with minor and personal disappointments.. By no means am I complaining at all.. It was great.. A few minor things.. Left out of NY. Which we have done a few times.. There was always someone at the parking pier to help with our bags.. I have COPD so its hard for me to help hubby sometimes.. Sadly no one was there to help us.. We did manage.. BUT there was a family with a few disabled children that had no help at all..When we got down stairs DH did ask that someone please go up and help this family.. There was no way they could do it alone.. We were thanked later that day by the family.. They said someone did come to help.. The Horizon is using the new elevator system.. Now this did work out for most of us after the first day.. On boarding day they do ask that you please not use the elevators until we are moving.. Go figure.. no one listened.. So it was a mess.. BUT.. How it works is simple.. and it worked great if people would listen or learn how it works. There are menu boards outside the elevators with the different floors.. They want you to press the floor you want for each person that will be using the elevator.. so if 4 people are going to floor 5 press it 4 times.. that way the elevators knows how many people will be boarding that elevator.. BUT some people would press it once and then expect to load 10 people in when we already have 7 of us waiting.. They need to stress how it works a bit louder so people understand.. When it was used correctly it was great.. Rooms.. Food.. staff.. all fantastic.. I would have preferred a better mix of music by the pools.. It was the same music everyday.. and not very entertaining.. Although the shows were great as always.. I would have liked them to mix it up a bit more..I like to do and see as much as I can.. The sitting ares outside were perfection.. I enjoyed sitting and relaxing on a few days which I never ever do. We ate in the dinning room at night and the staff was fantastic and the food was very good.. The last 2 nights I did notice that the shared bathrooms around the ship were not being cleaned as well as they had been. not sure why.. We did see some food left on th floor the next day after being cleaned.. which was also strange.. Normally the ships are very very clean.. But this was still nothing to complain about.. It was very minimal.. We did have a hurricane that was building so we had to miss a port.. but always need to be safer than not.. So now the real complaints.. I gained to much weight.. and I walked.. Enjoy your next cruise everyone.. I am already looking into ours.. Read Less
Sail Date: September 2018
As usual on this cruise I was with my husband and our daughter. This was our 6th cruise, third one with Carnival. Embarkation and Disembarkation Both the embarkation and the disembarkation were smooth and painless. We arrived to the ... Read More
As usual on this cruise I was with my husband and our daughter. This was our 6th cruise, third one with Carnival. Embarkation and Disembarkation Both the embarkation and the disembarkation were smooth and painless. We arrived to the pier at 11:30, which was our call time. After checking our boarding passes we were shepherded to the check-in desks. We waited less than 10 min after checking in for our number to be called. And then we boarded. 10 minutes before noon we were eating or lunch at Lido. For the disembarkation, we were looking to get off the ship earlier rather than later. The priority went by the deck the cabin was located on. However, for the passengers that had all their bags and were looking to leave before their deck was called, there were special waiting areas. We waited there for probably 20 min. We disembarked long before our deck was called. In addition, the entire process was so well organized, there was no crowding anywhere. At 8 a.m. we left the terminal. Service The service was excellent the entire week, from the cabin steward to senior officers, whom we had a chance to meet. Everyone was always very friendly, very helpful. And everyone had an exceptional memory, seemed like every member of the crew knew our names. Ship information We loved the ship. It was new, it was big, it was beautiful. Most importantly, it had a great layout and a great space to people ratio. There was always good places to sit all around the ship. Always, good spots to tan. Always available tables on Lido. The ship, despite being at full capacity, never felt crowded. For Muster Drill we were at the Theatre. Thomas from entertainment was leading the Muster Drill in the Theatre and he was great. Dining We were rather disappointed by the Lido deck buffet options. Perhaps on our 6th cruise, we started to get picky, however, it did seem as if there wasn't that much choice. The choices that were available were not particularly healthy. We found that on Carnival Horizon there was an abundance of deep fried food and food that was very salty. Coincidently, that is what we generally try to stay away from. With that said, we did not go hungry, not by a long shot. The buffet did not impress us and as a result we ate most of the meals in the restaurants. Breakfast/brunch, tea time, dinner. The food in the restaurant was very good. Our previous experience eating in the restaurant on the Carnival ships was that the service was extremely slow. It seemed that most of the time we were sitting waiting for something to happen. That was not the case on the Horizon! The service was very timely. Within minutes of sitting down our orders were taken. If it was dinner, appetizers were out within another 5 min. The orders would come in 20 min later. The service was impressive, on time and impeccable. Cabin After staying in several balcony cabins on previous cruises, we ended up in an inside cabin. And guess what, it was not bad. At first it was odd not to have windows and not know what time of the day it is. Overall, that had little effect on our ability to enjoy the cruise. It would be good to point out that we generally spend little time in the cabin. Entertainment We absolutely loved the shows. The cast was great, the production was exceptional. It seemed Horizon was looking to push the limits with what they can do. Disclosure - on our previous Carnival cruises we were not so impressed. On Horizon we were pleasantly surprised by the caliber of the shows. The bar was definitely raised. There was a con, of course. The theater design did not include the normal incline down seating. Instead there were regular chairs. That provided the flexibility of moving them around and for every show the setup was different. On the flip side, that limited the number of 'good spots'. So if you wanted to get a seat where you can see well, you had to ensure to be one of the first 20 people to enter the theater. And that meant you would have needed to line up 40 min before the show started. Movies under the sky, the Seaside theater. A variety of latest releases were shown, including the Avengers and Star Wars. What was great, as there was plenty of seating. In addition, you could sit on any of the 3 levels and see the screen. Plenty of choice. The sound was loud that you could hear well no matter where you sat. What was not so great - the ship is so big that in comparison the screen seemed a bit small. I suppose it's hard to get that perfect. Read Less
Sail Date: September 2018
Me and my family had used carnival cruise in the past and had a wonderful time,And being on the Horizon was amazing tons of activities foods was great i mean everything was outstanding going on a vacation where you are constantly having ... Read More
Me and my family had used carnival cruise in the past and had a wonderful time,And being on the Horizon was amazing tons of activities foods was great i mean everything was outstanding going on a vacation where you are constantly having fun i mean non stop fun all the way to your destination and back. A experience that you will never forget and come back for more.The crew on the ship are the finest people work hard and diligently to meet your expectation in everyday possible.Taking a walk around the ship and seeing the cleanliness of the ship very detailed. Whats a cruise without a great cursie director .Mike i must say my hat goes off to you full off energy vibrant a cruise director that will make the sun shine all day on your cruise. Most important dining on the ship very elegant the staff working every night so that your dining experience is house warming quality of the food is amazing Tip my hat to American Feast Team Headwaiter Slavsia Team Waitress Lairinkmi and Asst.Team Waiter Miriko for a fabulous job in making our dining experience a memorable time. Read Less
2 Helpful Votes
Sail Date: August 2018
We had an amazing time on the Carnival Horizon, I sailed with my husband and 2 children (7 & 10). Embarkation was a breeze, we arrived at the NY cruise port and within 15 minutes we were on the ship. We aren't priority either. ... Read More
We had an amazing time on the Carnival Horizon, I sailed with my husband and 2 children (7 & 10). Embarkation was a breeze, we arrived at the NY cruise port and within 15 minutes we were on the ship. We aren't priority either. The first day the elevators were slow, but after that we didn't have a problem with them. You select your floor at the kiosk screen near the elevator and it tells you what one to go to. Food in the dining room was Amazing. Food at the buffet is buffet food. We had food from the deli which was really good. Guys burgers are the BEST! We also had pizza, the wait wasn't too bad, but we also went and off times. The crew is friendly and helpful. Our room steward Wendall was fantastic! He was always talking to us and joking around with our kids. The cruise director Mike Pack is so energetic and fun, he never stops. We saw Vintage Pop, and loved it. We went to 2 family comedy shows and 1 adult comedy show and loved them. The Thrill Theater was fun and worth the extra charge. It was hard sometimes to get a chair at the pool or at the Dr. Seuss water park. We unfortunately didn't make it to Amber Cove due to propulsion issues. Though each person on the cruise received $50 on board credit (so that was $200 for our room) then we got our port fees and taxes back for Amber Cove. I did the Sky Course which was fun...my kids were afraid once they were up there. There were many things for the kids to do on the ship. My kids only went to Camp Ocean once, they aren't fond of it. They'd rather stay with us, but we needed at least one night out. Debarkation was easy and fast, we opted to carry off our own luggage. Going through customs was a breeze too. A Cruise is what you make it. Things go wrong and you don't always get your way, but remember you are on vacation, so relax and enjoy. Read Less
2 Helpful Votes
Sail Date: July 2018
Traveled with family 26 total, 21 adults 5 children. We had a ball. Embarkation was smooth, moment we stepped foot on deck it was party time till we return back to our home port. There were so may activities throughout the ship for all ... Read More
Traveled with family 26 total, 21 adults 5 children. We had a ball. Embarkation was smooth, moment we stepped foot on deck it was party time till we return back to our home port. There were so may activities throughout the ship for all ages. Need down time? Plenty of places to relax read a book. Mike Pack the cruise director was awesome!!! He is the energizer bunny, so much energy!!!. The shows were like Broadway shows, comedians were great as well..the food OMG..so much of it.. Who ever complained about the food must be out of their mind.. There were so many different varieties to satisfy everyone and those burgers!!! Delicious.. Been on 15+ cruises, Royal Caribbean, Norweigan.. Carnival tops them all hands down as far as entertainment and having a good time The kids really enjoyed the sky ride, obstacle course,the slides & water park.. They even have a movie theatre.. Overall,had a wonderful vacation can't wait to book our next family vacation.. Of course only with Carnival the fun ship The ship was absolutely beautiful,crew was very friendly..HORIZON is the ship Want fun go withCarnival Read Less
1 Helpful Vote
Sail Date: July 2018
We have cruised Carnival before and have never been disappointed! It is a BIG ship and yes, there are A LOT of people, but the atmosphere is amazing. Getting a chair on deck 10 or 11 is trying and I gave up after day one. BUT.......heading ... Read More
We have cruised Carnival before and have never been disappointed! It is a BIG ship and yes, there are A LOT of people, but the atmosphere is amazing. Getting a chair on deck 10 or 11 is trying and I gave up after day one. BUT.......heading down to deck 5 was the best.....so many empty seats and a combination of sun and shade. Quiet too - so if you like to read - bring lots of books! My kids LOVED Camp Ocean and the staff in the club is fantastic. They were so awesome with my children! My kids hated leaving and couldn't wait to go everyday. The pools are indeed packed particularly on the sea days, but there is so much to do that I was never bored. We had nothing but great interactions with the Horizon staff. They were terrific! The comedy shows and entertainment in the Liquid Lounge were great. Can't wait to book my next cruise! Read Less
3 Helpful Votes
Sail Date: July 2018
We chose this cruise as it is out of NYC, and had 3 great ports on the itinerary. We were a medium sized group, and not one of us has any complaints whatsoever. The ship is modern and beautiful. The staff were amazing and helpful and ... Read More
We chose this cruise as it is out of NYC, and had 3 great ports on the itinerary. We were a medium sized group, and not one of us has any complaints whatsoever. The ship is modern and beautiful. The staff were amazing and helpful and always could be found. As for the food, the buffet was really good, we had lunch and dinner there a few times. The Asian, Italian and Pig and Anchor served delicious food for lunch (included) and we dined at the Italian at night and wow, what can I say, it was DELICIOUS and well worth the extra $15 per person. We enjoyed all the bar drinks, they are generous with the alcohol. As for the pool, yes it was small, but we were able to take a quick dip, and enjoyed the water park to cool off as well. It was challenging to find an open deck chair, but all we did was be PATIENT. We went to the bar next to the pool, got ourselves a yummy drink, and Gasp... we waited til a chair opened. Never an issue. As for the entertainment, there was a new show every night, and the dancing and singing was spectacular as was the stage sets WOW. We went to several comedy shows and never left disappointed. We did take advantage of the many activities offered throughout the day, including the fun trivia contests, movies on deck, bingo, crafts, and dancing lessons. All I can say is we had a great time, and are not really quite sure why other people seem to have so many issues when we had absolutely none! Would go again in a heart beat! It is what you make of it and we took advantage of everything they offered! Read Less
4 Helpful Votes
Sail Date: July 2018
My daughter and husband told me about it so we went together great time food entertainment cruise director was the best if anybody wants to go on a cruise carnival horizon with Mike pack is the ship to go on we went on a eight day cruise ... Read More
My daughter and husband told me about it so we went together great time food entertainment cruise director was the best if anybody wants to go on a cruise carnival horizon with Mike pack is the ship to go on we went on a eight day cruise plenty of food great weather crew was where great but again mike the cruise director was the best, waiters,porters and mike's fun group cannot ask for a better time anybody that does not have a good it is there own fault went with 3 grand kids they also had a great time shows , l would love to see again looking to go again it took a little bit of time to find your way around but that was okay over 3900 people on ship and lines to me were not long all the people on board were to nice no trouble crew was there to help with anything you need Read Less
5 Helpful Votes
Sail Date: July 2018
My daughter friend birthday and the parents invited us to go with them,was great boarding the ship from NY was easy headed to the Lido deck for lunch by the time we got upstairs to our stateroom bags was there.The ship is huge this was our ... Read More
My daughter friend birthday and the parents invited us to go with them,was great boarding the ship from NY was easy headed to the Lido deck for lunch by the time we got upstairs to our stateroom bags was there.The ship is huge this was our first cruise the food was good we try three specialty resturant Ji Ji,cipiano italian,Bonsia all great and the main dining the Merridian ,all the negative reviews I read glad I did pay any attention to them .The cruise was relaxing I stayed on the 14 floor cloud 9 area was nice a little slamming of doors by passengers who could of just hold back the doors from slamming.Did not buy cheers package glad I did not ,you allowed two bottle of wine in your luggage and pay as I go at dinner time for drinks and I was fine drinks are between 7.50 to 9.50 unless you want to sit at a bar all day long,employees was nice hardworking. Read Less
7 Helpful Votes
Sail Date: July 2018
So...I was very hesitant to take this cruise after reading so many negative reviews! Fake News!!!! Some people are just negative in life and will find fault with anything. We had a FABULOUS cruise! This is my 9th cruise. I would put this ... Read More
So...I was very hesitant to take this cruise after reading so many negative reviews! Fake News!!!! Some people are just negative in life and will find fault with anything. We had a FABULOUS cruise! This is my 9th cruise. I would put this ship in my top 3. Oasis and Allure being my top 2. Did not have any problems. Embarkation was an absolute breeze! Elevators were great! Took the first day to get used to them...but they really are very simple. Press the floor you want to go on...(press multiple times for people in your party to ensure an elevator arrives with enough space for your party)...letter of the alphabet shows on monitor...stand in front of elevator. What is everyone going on and on about?? Chris Williams, The Flying Scottsman, was our cruise director filling in for Mike Pack. Chris was FANTASTIC! Loved his afternoon show on the last day. His performances in the Atrium were energizing! Hope he is appointed the main cruise director of Carnival's next big ship. Kyndall Fire, part of the Fun Squad was also great and made the family games and trivia a lot of fun for all. Our dining experience was great. We were a party of 11. Pedro, Piotr, and Igede are a fabulous team. The food was delicious! Zoran at the Alchemy bar really knows how to make a good cocktail. Milos and Dodge make a great smoked boulevardier at Guy's Pig and Anchor and are swift and engaging with the guests. Loved loved the Blue Iguana Cantina. Breakfast burritos and lunch burritos hit the spot. Guy's Burger Joint had great burgers! Fries were a little overcooked. My kids loved the pizza...always a line! There really should be 2-3 people working there at meal times. We ate in the Italian restaurant and the food there was very good. Family comedy shows (PG) were entertaining and good for all ages. Enjoyed the piano bar with Gregor, but wonder why the piano bar sing along was only late at night and 18 and older. My teens would have enjoyed that venue if earlier in the evening. There are many quiet spots on this ship. Main pool deck, as any ship, was a little too loud for our family. We found numerous quiet areas on all decks. Always a seat or lounge chair somewhere! My kids loved playing the numerous games in the Library Lounge. The coffee at the Java Cafe was delicious. We enjoyed the National Parks movie in the IMAX theater and the chills and thrills ride. I thought the picture package was a little overpriced. We purchased a few and had them downloaded digitally to our phone which was very easy. Our cabin steward, Mr. M. did a great job with our adjoining rooms. The only thing I wish was that the times of the shows were a little later. We had early dining at 6pm. Like clockwork, we finished dessert every night at 7:30pm. The comedy shows and performances start at 7:30pm. It's a little tough to find seats. We skipped dessert two nights to try to get a seat, and our family still had to sit separately. At 7pm, the Liquid Lounge was packed! A whole half hour before the performance. You must get to the shows early! Vintage Pop was great! My kids enjoyed all the trivia games at the Ocean Plaza. The Fun Squad does a great job! Carlos is very hardworking and was great with the kids during Karaoke. We enjoyed listening to Crushed Velvet in the Ocean Plaza most nights. ALL STAFF was very friendly and engaging. We chose to walk off with our luggage and had no waiting time or difficulty. Would I go on the Carnival Horizon again? ...Most definitely!!! :) Read Less
4 Helpful Votes
Sail Date: July 2018
We enjoyed NYC the night before the cruise. It made for an easy embarkation onto the ship the next day. Carnival's Horizon is a beautiful brand new ship. Our balcony stateroom on the Lido Deck couldn't have been in a better ... Read More
We enjoyed NYC the night before the cruise. It made for an easy embarkation onto the ship the next day. Carnival's Horizon is a beautiful brand new ship. Our balcony stateroom on the Lido Deck couldn't have been in a better location. We had great shows each night to entertain us, great food in their buffets and in their main dining room all week, and the crew couldn't have been more accommodating. We've been on over 25 cruises and this one did not disappoint us. We loved every minute of it. Carnival offers so many activities for singles and families. You can not be bored. My family and I are sad that it's over. The eight day cruise just flew by. Carnival made getting off the ship just as easy as getting on and there were over 4000 cruise passengers. We're are looking to sailing Carnival next year. This cruise celebrated our 50th Wedding Anniversary with five stars. Thank you Carnival! Read Less
2 Helpful Votes
Sail Date: July 2018
We're regular Carnival cruisers and liked being able to drive to the NYC port for an 8-day cruise. I titled this review "Accidental" Horizon cabin because when we booked last year, our cabin wasn't a Havana cabin. It ... Read More
We're regular Carnival cruisers and liked being able to drive to the NYC port for an 8-day cruise. I titled this review "Accidental" Horizon cabin because when we booked last year, our cabin wasn't a Havana cabin. It became one while fitting out in Italy. We weren't planning on being in Havana, but it really was a plus for our cruise - the pool was wonderful and never crowded. My description of Havana is "Serenity, only more limited." Our cabin itself was okay - it was an aft wrap, but I liked the aft wraps on Victory and Glory better. They were larger and had nicer balconies.The real benefit to this cabin was Havana access. Entertainment was very good. The comedians' shows were good (although I don't like the Limelight Lounge very much - the sight lines are awful). All of the music was very good and there were lots of venues to enjoy. I saw a couple of shows in the Liquid Lounge and while the shows were good, the Lounge tsself is not great - like Limelight Lounge, poor sight lines. All of our food was good, We had al dinners in the main dining room, early seating. Great wait staff. we ended up not having any dinners at the specialty restaraunts. However, we enjoyed lunch at the Mongolian wok one day and I had the Seafood Shack's fried clams another. We also tried the BBQ buffet one day and enjoyed it, and I had a Guy's burger twice. My choice is a Plain Jane with cheese and then topped with bacon and mushrooms fro the toppings bar. Sons spent a lot of tie on the sports deck; both did the Sky Ride and enjoyed it. I love the outer areas available on this class of ship - if I wanted to be somewhere other than our balcony or in the Havana area, you could usualy find me outside on deck 5, the Lanai. I'd sal Horizon in a heartbeat. Despite the number of passengers I never felt crowded and never had to wait in line for the buffet. Read Less
Sail Date: June 2018
A tradition in our family is to take a cruise for celebrations. This cruise was to celebrate our sons graduation with his masters degree. We typically sail out of Galveston but wanted a new ship out of a different port. The Carnival ... Read More
A tradition in our family is to take a cruise for celebrations. This cruise was to celebrate our sons graduation with his masters degree. We typically sail out of Galveston but wanted a new ship out of a different port. The Carnival Horizon did not disappoint! The entertainment was the best we have experienced. Celestial Strings was by far the best show we have seen on Carnival. Chris, the Flying Scotsman was the Cruise Director and provided stellar atrium shows and mega deck parties. Accompanying Chris was his talented fun squad, including Kyndall Fire, Joey, and Erin (Bingo Flamingo). Just a top notch team. The Walk the Plank for St. Jude was humbling, and truly showed the value Carnival and its staff place on the importance of contributing to this amazing charity. By far, the entertainment was the highlight! Other good points were the food, the service, the appearance and cleanliness of the ship. Not a huge fan of the layout, but nothing that would prohibit my visiting this ship again! Read Less
Sail Date: June 2018
We specifically sought out the Horizon for its fun and new features, i.e. imax, sky ride, on board brewery and smokehouse. Debarking from NYC was just gravy but it made our trip that much more special. We arrived the day before and were ... Read More
We specifically sought out the Horizon for its fun and new features, i.e. imax, sky ride, on board brewery and smokehouse. Debarking from NYC was just gravy but it made our trip that much more special. We arrived the day before and were able to take a pedicab tour through Central Park, visit MoMa, Ellis Island and take a train from Grand Central Terminal to a Yankees game all before we even got in the ship! There was very little wait in boarding. The food is fantastic. If Guy’s Fierri offered his burgers and barbecue in my town, they would be my new go to places to eat. Pizza was terrific. There is a wait, but usually no more than 15 minutes in line at any point in the day. Maybe the Lido l buffets aren’t Vegas style grabs buffets with unlimited choices but they have good food and it is always ready and easily accessible with little to no waiting. The main dining is really good. Some waiters try harder than others and you can tell the incentive for excellent service isn’t there due to them not getting direct tips. Still, that’s just nitpicking because we had some waiters that were very. attentive. I imagine it’s a very hard job with the long hours and number of guests but we still always felt taken care of. The entertainment is great. Funny comedians, great shows, good movies and plenty for the kids to do. Plenty of bars around and I never had to wait too long for a drink anywhere on the ship at anytime. The main pool does get over crowded but we didn’t hang out there too often. Our room steward was great and always had our room in perfect order. The ports were great on Grabd Turk, I would recommend the private beach home tour. Puerto Rico is awesome. You don’t need to book an excursion as you can find sage and much cheaper transportation to the Yunque rainforest and Old San Juan. Fantastic place to visit. In Amber Cove, we did the swim with the dolphins tour. I highly recommend this as it was the highlight of the trip. Pay extra for the video package. Overall we had an amazing trip full of fun and relaxation. Perfect trip for families. Read Less
1 Helpful Vote
Sail Date: June 2018
 Embarkation Embarkation was likely the most efficient I’ve ever experienced in New York.  From parking to ship was at most an hour.  That may not seem great, but for this port, its very good. Check in was completed by scanning ... Read More
 Embarkation Embarkation was likely the most efficient I’ve ever experienced in New York.  From parking to ship was at most an hour.  That may not seem great, but for this port, its very good. Check in was completed by scanning our boarding passes and passports on a tablet and sending us to the waiting area.  No computers, photos, cards or anything. In fact it seemed that overall security was maybe a little lax, but I’m sure they’ve got the bases covered. Carnival probably needs to update the VIFP program since there are so many at Platinum level these days.  The priority waiting area at 11am was more than just a little crowded.  Food Where to begin?  I don’t even hesitate to say that the food options on Carnival Horizon were the best we’ve experienced at sea.  I should add a disclaimer that we are old school when it comes to cruising with respect to specialty dining.  A big reason we cruise is because you pay one price and enjoy the week at a good value. Modern cruising attempts to nickel and dime you to death by the end of the week and we’ll buck that trend every step of the way.  You don’t have to fall for it, especially on the Horizon. So when I say food choices are plentiful, I mean free food is plentiful. Guy’s Burgers needs no description.  It’s the same on every ship and is excellent.  The line may be intimidating at peak times, but it moves fast.  If you’re on the deck and don’t want to go in and sit down for lunch somewhere, a Guy’s burger on a deck chair will hit the spot.  Blue Iguana is a favorite for me as well.  The burrito line can get long but the taco line usually wasn’t.  Unfortunately, these aren’t the fastest moving lines either since everything is assembled on ordering. A nice surprise was that taco salads are available even though they aren’t on the menu.  Blue Iguana at breakfast serves burritos, arepas and huevos rancheros.  The latter we ate probably three days out of the week.  The buffet is largely an unknown to us, which speaks to the number of alternatives on Horizon.  I did frequent the Cake stands which serve fantastic cakes and my wife loved the gelato.  Gelato was two flavors a day but they were repeating by the end of the week.  Other than that, I’m not sure we picked up a single thing from the buffet. Carnival has kicked up the Deli quite a bit since it’s introduction.  We had several excellent sandwiches throughout the week and the cookies they serve were a favorite. The lines can get quite long and aren’t at all fast.  It’s open longer hours than some other choices so it beat out the buffet a few times with us. Guys’s Pig and Anchor is very good.  We ate there first on embarkation thinking the lines would be prohibitive later since its only open for lunch on sea days. These lines didn’t turn out to be too bad and move quickly.  The meat was good and the sides were fantastic. The brisket was often a little fatty and disappointing, but it’s brisket so what do you expect?  We didn’t eat there for dinner, but they had live entertainment every evening and seemed to be somewhat popular.  They may have overshot with the space devoted to the restaurant. It’s a huge space, but it never appeared to be filled to capacity.  Perhaps others on this sailing were old fashioned like us. Ocean Plaza has food available for breakfast and lunch. Not nearly the selection of upstairs, but at least provides decent local alternative if you are staying in the Havana area.  The main dining rooms were very enjoyable.  Food choices were plentiful.  We had early seating and our service team could not have been better.  Dinner has always been a highlight of cruising for me and everything about traditional dining on the Horizon was great.  Deck/Pools/Havana A highlight of the cruise was spending the week in the Havana area of the ship.  With an inside cabin you get the perks without too much additional cost. The pool area never seemed crowded although much like Lido Deck, if you show up at 1pm on a sea day expecting to find deck chairs you may be out of luck.  The six “beds” for lack of a better word, were usually the first to go.  We had one most days because I’m not one to voluntarily bake in the sun all day.  I was often the first out there in the mornings due to my sleep schedule.  In fact once I was there before it had been cleaned from the night before.  The pool is small, but at most all week there were maybe 8 people in it at any one time.  The two hot tubs are huge on the other hand and most times we had them to ourselves. My chief complaint regarding Havana was the bar.  As I mentioned, I’m an early riser and begin the coffee intake as soon as I’m out of the cabin.  There is no coffee at Havana until 8 or 9 maybe.  I honestly don’t know for sure, because I’m generally done with coffee by then and had gotten my fill on Lido Deck.  So that was disappointing.  But worse was that there was no water available until 10!  We’re usually closing up deck time by 1 or so.  The service at the bar itself wasn’t too bad in the long run.  Since there was usually only one bartender, it wasn’t exactly quick, but not bad.    I didn’t care for the high shaded glass walls at Havana rather than the traditional rail.  It’s a small thing, but that and the coffee situation ensured that 5-7am was often spent on Deck 10 aft enjoying the sea and sunrise. We only ventured to the main pool once while the ship was at Amber Cove and it wasn’t even slightly crowded.  I will say however, that the presence of the big screen and it’s movies would make the main pool pleasant, crowded or not.  Other than that one time we stuck to Havana.    The red/white tube slide was very nice and fast.  The blue slide was more traditional, and as usual, my son got stuck on it.  So it was one and done for that one.  I don’t see what it would hurt to steepen those things a little.  The tube slides are wonderful, but the others are often more trouble than they are worth. Entertainment Celestial Strings is “can’t miss.”  As far as production shows go, I’d venture to say it’s been my favorite ever at sea. I don’t even know how to explain it.  Just go.  Marcus Monroe was my other favorite show at the theatre.  He is a juggler/comic who was very enjoyable.  Those are the only shows I recommend in the theatre.  A highlight of the cruise for me were the atrium entertainers.  I hope I’m not missing one but it appeared that 4 performers rotated throughout the week, the strings trio from Celestial Strings, Emma Jude, Jeffrey Munks and a brass trio.  Among those Jeffrey Munks was my favorite.  We watched this brilliant pianist a little nearly every day.  His stuff is on iTunes as well I was happy to learn.   The other bands throughout the ship were very country heavy and thus not for me.  The band in the Havana Bar played Cuban music nightly and appeared to be a hit.  The bar was most always crowded and dancers plentiful. The IMAX is a nice idea.  I wish there was more variety in the films though.  The Panda film we watched was excellent.  Thrill Theatre type shows tend to bring on motion sickness for me.  We did the first level which was ok, but nothing I want to invest my valuable cruise time in doing. Dive in movies are great. We watched one that week.  Depending on what’s playing, a movie on a deck chair may have been far more entertaining than much of what is in the theatre.   The Punchliner comedy shows could be so great if Carnival would bother to do it right, but for some reason they won’t.  Obviously among the most popular attractions, it’s held in the smaller lounge.  If you want a seat, you arrive 30min early at least.  Standing room only every single show, all week.  Two comedians the first half of the week and two the second half.  Each does 2 PG sets which usually contain at least a little repeated material.  I mention the PG sets because we can’t go to the 18+ shows.  Most places, such as movie theatres, acknowledge that if parents want their teen to see an R rated show, that’s their decision.  Carnival doesn’t play that way and instead imposes the no exceptions 18+ only rule.  Its none of their business what shows my son sees if he's accompanied by his parents.  I’d be more than happy with nothing but comedians all week long, 2 or 3 a night even, but Carnival says no.  The Liquid Lounge is a disaster.  Uncomfortable, moveable chairs for the main seating areas.  The comfortable ones are in the back. Huge circular booths in the main seating area as well. The layout is nuts.  Moveable chairs in a theatre is nuts.  You know what kids to do with movable chairs?  And the posts!  As a civil engineer, I know pretty much anything is possible if you are willing to spend the money.  I suspect the posts aren't a necessity as much as a money saver.    Ports We enjoyed Grand Turk and San Juan very much.  San Juan is always a favorite since you have all of the old City just off the ship.  Grand Turk is good if you just want to go to the beach since its right there as well.  The island is small enough and safe enough to explore on your own as well, which is what we did.  Amber Cove is beautiful, but since the port area was built by Carnival, you don't feel like you're in Domincan Republic so much as at a private island type experience without the beach.    Debarkation  Absolutely the most efficient ever.  We likely got lucky with timing, but we had no lines except maybe a handful of people leaving the ship. We walked off, down the escalators, through customs and out.  They hadn't called anyone yet since it was a half hour prior to the announced start time. All in all its a great ship as is evidenced by our recent booking of a Havana Interior on the Panorama in 2020.   This is too long, sorry, and just my thoughts in a largish nutshell. Read Less
6 Helpful Votes
Sail Date: June 2018
We wanted to sail the newest ship in the Carnival fleet. We also wanted to see some sights in New York City. So this cruise was our choice since the home port is NYC until later this year when it goes to Miami. We are fans of cruising and ... Read More
We wanted to sail the newest ship in the Carnival fleet. We also wanted to see some sights in New York City. So this cruise was our choice since the home port is NYC until later this year when it goes to Miami. We are fans of cruising and our foursome was ready for some fun and relaxation. We found the Horizon to be a well designed and comfortable ship and our experiences were great fun and memorable. I would do it again in a heartbeat. We’ve cruised Disney, NCL and Carnival and we’re close to platinum on Carnival. So we clearly like the CCL cruise experience. We’re experienced world travelers so we can discern good from bad and don’t see things with rose colored glasses. Everyone is different and has their own opinions. Carnival meets our needs for value and comfort and fun. And as long as it does that we don’t see a reason to alter the course. So when I make a review I focus on the objective things and not too much on subjective. Some things are outside the control of the cruise line. So how can I fault the cruise line for that? But things within their control, they should be called out for within reason. In short, I try to be fair. First, the ship. Horizon is the second ship of this design for Carnival. The sister is the Vista which we cruised about 18 months ago. They are almost identical. Horizon is only a few months old and it still has that new car smell! Lol. Just kidding, but everything is shiny and new and clean as a whistle. Contrary to another reviewer I found it super clean and well maintained. Crew members are everywhere cleaning, polishing and it shows. It’s been the same on prior Carnival cruises and Horizon is no different. Ship shape and then some. Horizon (and Vista) are much like the prior mega ships in the Carnival line, Magic, Breeze and Dream. If you like those you will love the Horizon. The ship has lots of food and entertainment options. And it has some new innovations that are cool and fun. Horizon has the traditional main dining room which has a fixed schedule of early and late seating. They also have the anytime dining option whereby you make a reservation or check in before you can be seated. We’ve done both and we prefer the fixed time early option. The menus are the same for both. Food options vary daily but there are some standard options that are available everyday. Overall our table of six ordered lots of choices and enjoyed them. One night a fish option was over cooked for one person but he said it was fine. I would have asked for a new one. For me, I like steaks and the flat iron steak is on the menu daily so I know I’ll be good. But I also had pasta and Indian main courses. Appetizers can be interesting and fun. We usually order one or two as they are usually small. Soups and salads are quite good. Not a fan of cold soups, but our son loves them. They also feature port of call cuisine which is a traditional starter and main course from the port of call that day. Opinions vary about food. We liked our food preparations and presentations. Never went hungry. And our service was top notch. Our waiters were always on top of refills, extra bread or clearing plates. It’s also nice when they remember you’re name and greet you by same. Dinners were relaxed and enjoyable. From what I saw everyone near us was enjoying themselves too. Desserts were really really good. Try them all. Food options are everywhere. Sushi. Japanese steakhouse. Italian. Asian. Seafood. Pizza (24 hours). 555 steakhouse. Guys burgers. Pig and anchor bbq. Burrito bar. Buffets. Deli sandwich counter. And more. Some have moderate charges. The 555 steakhouse is an extra 35 per person and is worth it. The steaks are amazing and the service superb. Best steak ever in my book. Our cabin was fine. More on that below. Our services were quite good. Our room steward was friendly and did a great job of keeping our cabin clean a stocked with fresh towels. I don’t know how they camel the bed look so crisp. Good training I guess. This room steward was a towel artist. Best towel animals ever. Thanks Arturo! I could go on and on, but overall the ship is high quality and the crew that we interacted with were friendly and good at their jobs. I found the fellow passengers to be fine. No wilding kids. People on vacation and enjoying themselves. Another reviewer mentions older passengers. I did not experience hat st all. Read Less
9 Helpful Votes
Sail Date: May 2018
My wife and I just did the back to back Trans Atlantic cruise, We were on the ship for 24 days. The ports were great, food was outstanding, crew was top of the line. Now this is not our 1st cruise, we are almost diamond members, Yes the ... Read More
My wife and I just did the back to back Trans Atlantic cruise, We were on the ship for 24 days. The ports were great, food was outstanding, crew was top of the line. Now this is not our 1st cruise, we are almost diamond members, Yes the crew had some bugs to work out but being a new ship that happens. I can't say enough about the food it was great, my wife and I always do the chef's table and Chef Danny made this a great time along with all his helpers. My wife and I were in room 6460 and our cabin steward was great always had a smile and friendly never did we have a day that we did not see him and had chances to talk with him. The whole crew was great..... t The steak House was prefect and we saw a lot of people working on the ship (crew members) that we had sailed with before(it was like old friends week). The Cruise Director (Mike), was one of the best I have seen in a long time. Now one of the ships officers that we know and have known for a long time (Brendon) food manager was on the ship, he is probably the best in the industry and the most friendly and outgoing person you will ever meet. He is always on the go checking on each food area and speaking with people to make sure that the dinning experience was the best, and asking for suggestion to make it better. I will close for now but if you want to go on a great ship with a great crew go on the Horizon. Yes we have already booked another one. Read Less
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.5
Entertainment 4.0 3.8
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.8
Family 5.0 3.8
Shore Excursion 3.5 3.6
Enrichment 1.0 3.4
Service 4.0 3.9
Value For Money 5.0 3.5

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