3 Helpful Votes
Sail Date: June 2019
I commend the Cruise Director, entertainment staff and Playlist Productions on a wonderful experience. The Celestial Strings was by far the best production i've seen on any ship. This was quite a stunning performance and the team is ... Read More
I commend the Cruise Director, entertainment staff and Playlist Productions on a wonderful experience. The Celestial Strings was by far the best production i've seen on any ship. This was quite a stunning performance and the team is very talented. The Cruise Director Mike is so entertaining and has so much energy and really knows how to pump up the crowd and include everyone. He was EVERYWHERE ensuring fun! Our family loved him. The dining room staff was upbeat and they had a few really good dancers surprisingly. The food was average and I recommend ordering from the Grill. There were several dishes I had to send back, but overall we were satisfied. The salmon was amazing and the lobster was very good! The buffet could use some healthier options and wish it was open after long port stays when pizza or burgers were the only options....i love guy's burgers but really dont want to live off them for days. I would like more fruit and green options as well for breakfast. Would be nice to have more than one cook on omelette station. The bar service was great and so was the pool service. Rarely had to wait for drinks. They were really on top of it. I had a balcony room, 7223 and our cabin steward was Arnell. He was by far the best i've had on over 10 cruises. The room was spotless and we always had fresh pool and bath towels. We were so impressed. I tend to do my own things for excursions and rented a jeep in Grand turk. This was such a great option for us as we got to go offroad to a few "off the beaten places" and felt completely safe on this island. Love this island and the snorkling here is topnotch. We rented a van in Aruba with another family and again, this was a great way to see the island and go at our pace. We took taxi in LaRamona to the beach which was 25 mins away. There were many "sales" people every 2 minutes trying to sell stuff but the service for chairs/food was nice. The beach was clean but we were not impressed with this port and would not want to return. No areas to walk too and many people didnt feel safe as there have been many issues in the country for tourists recently. Curacao was beautiful and we taxi'd to Mambo beach in the afternoon and enjoyed walking the city for shopping in the morning. Read Less
3 Helpful Votes
Sail Date: May 2019
It was my first time cruising so I wanted a cruise worth every penny. The ports sounded nice when I booked so I went for it. Once on board I was like a little kid with a new home, exploring all the decks walking around. I loved loved loved ... Read More
It was my first time cruising so I wanted a cruise worth every penny. The ports sounded nice when I booked so I went for it. Once on board I was like a little kid with a new home, exploring all the decks walking around. I loved loved loved the guys burger omg amazing and the pizza!!! Ugh I miss it so much!! Horizon is just amazing from the mike the director to the fun squad I loved every minuet. We also did the carnival quest which is led by mike and so much freaking fun! I am completely hooked on cruising it’s the best! The lido deck I think could of done better food wise but it was horrible. The captains night dinner was ok as well. Carnival from what am told is a part boat and boy are they right! There were parties every night! I miss it every day Read Less
1 Helpful Vote
Sail Date: April 2019
Horizon was great! Our handicap room, 10205, was excellent. The room was very large, and I could use the scooter everywhere. Even though it is listed as an interior room, the room has an slightly obstructive ocean view size window, and a ... Read More
Horizon was great! Our handicap room, 10205, was excellent. The room was very large, and I could use the scooter everywhere. Even though it is listed as an interior room, the room has an slightly obstructive ocean view size window, and a great view. All the staff were fantastic when dealing with handicap people... from the people helping to board, to the time we left! I was thrilled about that, as I had concerns before the cruise. The only MAJOR problem on the cruise was all the smoke in the casino!! People were having to leave the area allot just to get a breath of fresh air! I had a bad cough after 3 days, and it took me over a week and a half after the cruise to clear up. Other than that, great cruise! The food in the buffet was just okay, definitely not allot of write home about. The specialty restaurants were great!! Read Less
4 Helpful Votes
Sail Date: March 2019
We chose the Horizon for the itinerary since we had not traveled to these ports- Grand Turk, La Romana, Curacao and Aruba. Each port had it's own special things- Grand Turk, the beach, Jack's Shack and Margaritaville, La ... Read More
We chose the Horizon for the itinerary since we had not traveled to these ports- Grand Turk, La Romana, Curacao and Aruba. Each port had it's own special things- Grand Turk, the beach, Jack's Shack and Margaritaville, La Romana, the diverse souvenirs you could get there and the friendliness of the people, Curacao with its beautiful buildings and architecture. Also the good local beer and the wonderful gouda cheese., finally Aruba with its wonderful Catamaran sail. The great views, rum punch, music and people. Now we get to the ship. It was beautiful! The restaurants were wonderful, especially the Steakhouse. I Can't say enough about the bars and he service. Our cruise director, Schwartz was beyond wonderful, such energy! We went nightly to the Havana Bar for the music and dancing. The comedians were fabulous and the shows- WOW! Especially Amor Cubano. Strongly recommend Carnival and especially Horizon- Bravo to the staff! Read Less
7 Helpful Votes
Sail Date: January 2019
This was our 5th Carnival cruise, and our third to the Southern Caribbean in January. We choose this itinerary because the weather is always 80 degrees or above in this part of the world during this month, so "Fun In The Sun" is ... Read More
This was our 5th Carnival cruise, and our third to the Southern Caribbean in January. We choose this itinerary because the weather is always 80 degrees or above in this part of the world during this month, so "Fun In The Sun" is guaranteed regardless of where you are coming from! Now to the ship. The Horizon is beautiful and well thought out in its design. The transformation of the LIDO deck buffet from the single line concept, to multiple serving areas made for less congestion, and quicker service. My family and I were able to walk up, grab a plate and our food, and immediately sit down for a meal. BRAVO Carnival! We also found plenty of seating available, which made for short meal times allowing us to get back to the fun! The staff in the LIDO buffet were excellent by greeting everyone, clearing tables quickly and even walking around offering to gather more drinks, or desserts. I also enjoyed the speciality restaurants, including Bonsai Sushi and Pig & Anchor. Both are excellent with the full Pig & Anchor restaurant on board offering those amazing Greens and Barbeque at anytime a plus. You can also eat for free on Sea Days for lunch. Normally, my family and I are not MDR folks, because we travel for work often, and are not looking to sit down in a restaurant for a meal for a long period of time. The Horizon is the exception. We had breakfast several times, being served by the wonderful Harlene and Tomina, and used the Carnival app. to reserve a table for dinner, where I had the grilled lobster, which melted in my mouth. Including Pizza, Guy's Burger, Blue Iguana, and other food locations, Carnival provides a meal option for all cruisers on board. The cabins are also one of the reasons why I sail Carnival. If available, I would definitely book a Havana suite. But, I have a beautiful five year old daughter who comes along, so I have to go with another option. Must be 12 years or older to book a Havana room. Here's a tip, the hot tubs and pool in the Havana are open to everyone after 7 pm, so head on down for a virtually private bar, romantic getaway, or family fun time. Carnival handles other customers by offering Family Harbor Suites with a private fun area, and other excellent options. I could afford a balcony, suite, etc., but being the cost conscience guy I am, I always book us in a QUIET, Deluxe Ocean View Suite, located forward of the ship. Why? It has two bathrooms with one being a full , and the other a half. If you are a husband with a wife or daughter, no need to further explain why this is important. Secondly, the square footage of these rooms is 230 square feet, with none of that space being used by a balcony. A definite plus for us. Being a regular cruiser, I am also aware the Family Harbor suites are near the Aft of the ship, and below the galley. It can be very noisy so be careful in where you book here! Our room was clean, comfortable, and our Steward Suli was excellent. There when you needed him, and disappeared leaving you to enjoy your cruise at other times. Entertainment wise, Carnival has it all. We normally don't go to the shows, but speaking to other passengers these were excellent. The Southern Caribbean itinerary is one of the best at sea, which includes Grand Turk, La Romana, Curacao, and Aruba. Don't be afraid to explore La Romana, we hired a driver for $25 per person and explored the entire city. Just be prepared to say NO to some aggressive vendors along the way. The other ports are quiet, beautiful, and can be enjoyed by walking if you choose. Both embarking and disembarkation were painless and efficient. We always leave our rental car at the Miami International Airport, check in at the Carnival Kiosks located near the baggage claim areas, then the entire family rides in a taxi to the port for a flat fee of $27. Yes, I said $27! Compare this to taking the carnival shuttle, or other travel options where you have to wait for the bus, ride with a larger group, etc. $27 is the authorized fee for taxi service to the port in Miami, and being Florida residents, by driving down in a rental and picking one up at the airport after the cruise, we save a ton of money on both travel costs and parking. Also, by checking in at the Kiosk, you are allowed to go directly to the Security Line at the port and walk right onto the ship during your assigned time. No need to pay for Faster to the Fun and and no waiting in lines at the port! We still travel to Miami and spend the night before our cruise in a hotel to avoid any last minute hick-ups. Highly recommend Carnival, and enjoy your cruise with them! Read Less
Sail Date: December 2018
My granddaughter works for carnival. So she booked me and friends on this ship Had a very good time. Food was pretty good and service was excellent. Plenty of room not to crowded any anyone spot Elevators were good. We were ... Read More
My granddaughter works for carnival. So she booked me and friends on this ship Had a very good time. Food was pretty good and service was excellent. Plenty of room not to crowded any anyone spot Elevators were good. We were in a spa suite on deck 14, there were not many cabins on that floor, so we had quiet all the time. The spa was too small for size of ship Rooms were just ok, plenty of closet space Most of the staff was great Had fun at the ports and excursions we went on. Comedy shows were very good and at many different times IMAX theater had good movies Lido deck which I personally don’t like wasn’t ever too crowded The cruise director worked very hard to please everyone They had the ship decorated for the holidays and made it feel like Christmas even though our cruise was the week before Christmas Read Less
4 Helpful Votes
Sail Date: December 2018
We wanted to check out the brand new Carnival Horizon. The shows were absolutely fabulous! The cabin was clean and spacious. The cabin attendant was fantastic. The cruise director was wonderful and very very fun! The dining room food was ... Read More
We wanted to check out the brand new Carnival Horizon. The shows were absolutely fabulous! The cabin was clean and spacious. The cabin attendant was fantastic. The cruise director was wonderful and very very fun! The dining room food was excellent. Sadly, the buffet and other food venues were absolutely horrible. The worst sad excuse for food I've ever seem on a ship (45 cruises). You had to wait in long lines for really nasty cheap salty greasy foods. I would hesitate to cruise on this ship again because the only way to get decent food is to sit down in the dining room to eat. Way too burdensome. Too difficult to eat. I really enjoy getting on a cruise ship and feeling like I have access to good food without any hassle. If I want to work that hard to get food, I would stay at home where I have to cook it myself! Read Less
3 Helpful Votes
Sail Date: December 2018
We wanted to be one of the first to cruise on the Carnival Horizon. There were so much hype and expectations. So glad we did!! Overall one of my top 3 cruises. Ship- Beautiful and decorated for Christmas Cabin- If I had to complain ... Read More
We wanted to be one of the first to cruise on the Carnival Horizon. There were so much hype and expectations. So glad we did!! Overall one of my top 3 cruises. Ship- Beautiful and decorated for Christmas Cabin- If I had to complain about something, it would be our cabin. We were in room 12221(Interior Spa Room). Only one closet to hang clothes and 3 small drawers for two to share. I don't remember ever having a room with only one closet to hang clothes or very little space for the fold up clothes. Dining - We had "our time dining", so it was a different waiting staff each time we went. It was the best dining experience we have had in the past. Entertainment- The shows are top notch. Wish we could see more. Service- Our Stewart was EXCELLENT! Ports and Shore Excursions- We did not book any excursions through Carnival Read Less
1 Helpful Vote
Sail Date: December 2018
Carnival Horizon was a different experience compared to previous Carnival cruise ships, added rides, water works, etc. This was our 10th Carnival cruise. Entertainment was better that previous cruises. It was nice to have a live band ... Read More
Carnival Horizon was a different experience compared to previous Carnival cruise ships, added rides, water works, etc. This was our 10th Carnival cruise. Entertainment was better that previous cruises. It was nice to have a live band for some of the shows, rather than canned music. Dining was as good as before, with the exception of too many extra charges for various restaurants. The Bonsi Teppanyaki ( habatchi style) wasn't worth the extra $80 dollars and the food preparation was slow, maybe due to lack of chef experience? The service was good as usual, the elevators were a different experience, but eventually grew on you) We do miss the elevators in the central lobby/bar area. As other ships, it takes a few days to get use to the layout. We do miss the Filipino bands from previous cruises which we consider better that the violin, singe guitar, etc entertainers (personal choice of course) If you want to dance, sing along, bands are much more fun. Karioki - only 4 times in 8 days, should be every day as other Carnival ships (I like to embarrass my wife) The wife enjoyed her spa visits! Dining - the midnite buffet is baack.. would be nice if it had some variety, rather than the same thing every night. One thing we have learned over the years, is on the first day, go find your best bar on the ship, find out who the lead bartender is, and give 'em a $100 tip. Then they will take care of you the rest of the cruise (and no extra tipping required!!) Another note: the muster station exercise was indoor (rather than melting beside the boats) however it was a bit confusing, so pay close attention. This is the best time of year to go cruising, just outside of hurricane season and before holiday vacations for us. Read Less
Sail Date: December 2018
We cruised from Dec. 1 to Dec. 15. It was a back to back. We had a room on deck 1, and had to change rooms for second half. That was not a big deal. we packed everything up and Lyndon our room steward moved our bags for us. Lyndon ... Read More
We cruised from Dec. 1 to Dec. 15. It was a back to back. We had a room on deck 1, and had to change rooms for second half. That was not a big deal. we packed everything up and Lyndon our room steward moved our bags for us. Lyndon and his crew are great. He is one of the best. Also, we ate in the Reflection Restaurant more this cruise than ever before. Our waiter Slavisa was great. We had table 236 and had a great time with all the diners around us. I really do not have anything bad to say about the cruise. Our cruise director Mike is fantastic and very friendly. Loved the ship , very beautiful. We were checked in at the airport so when we got to cruise terminal, we went right past everyone and thru security and on ship. This was the best boarding process we have ever had. Larry and Linda Read Less
2 Helpful Votes
Sail Date: November 2018
Cabin is not bad , ship is new, clean and not noisly BUT. My excursion was canceled but for my not say about this, Only 2 small pool for many hundered people, Too cold because air conditioner is too low, many people say "too ... Read More
Cabin is not bad , ship is new, clean and not noisly BUT. My excursion was canceled but for my not say about this, Only 2 small pool for many hundered people, Too cold because air conditioner is too low, many people say "too cold" but staff do not hear this, food is monotonous, all days food do not change, at 2-3 day eat this food tired of, "sky explorer" attraction is not work, too many people and ship have a private area but in ship app on mobile phone not say about this. We go at gavana bar at sit here at the last cruise day bur staff is for us "private area, go out" . But we say - in ship android application not writting about this... but staff say go out (( The mood was ruined ( Sorry for my bad eanglish and thank you for you attention, wish you do not mistake as me. , , , Read Less
1 Helpful Vote
Sail Date: November 2018
We booked this cruise for the sky ride feature since no other boat has it as of yet,but seen reviews right after it set sail that the sky ride was down for repair,was hoping after 4 months that they would get it fixed but No still not ... Read More
We booked this cruise for the sky ride feature since no other boat has it as of yet,but seen reviews right after it set sail that the sky ride was down for repair,was hoping after 4 months that they would get it fixed but No still not working .Then was very disappointed in the buffet all week seemed like same food every day and only 3 meats choices and 6 sides literally 10 items on bar.Everyone on ship was complaining about the buffet.The entertainment was ok and they did have a vast amount of scheduled activities.The wait staff was great and friendly.Just wish they would take sky ride off the advertisement so no one else feels deceived .Also a mention about the fitness center, I have seen better gyms in hotels,This fitness center was very small and little to no equipment.To sum it up I feel 3 stars is a fair rating. Read Less
1 Helpful Vote
Sail Date: November 2018
Carnival Horizon 11-17-2018 8 day-Southern Caribbean out of Miami, FL. Ultra-Premiere Casino Cruise. Room 11219, Interior Spa Stateroom, 4S Overall Rating of The Cruise 9 out of 10. Embarkation: It was a good surprise to ... Read More
Carnival Horizon 11-17-2018 8 day-Southern Caribbean out of Miami, FL. Ultra-Premiere Casino Cruise. Room 11219, Interior Spa Stateroom, 4S Overall Rating of The Cruise 9 out of 10. Embarkation: It was a good surprise to arrive at 11:15 AM and be onboard by 11:45 AM carrying our boarding pass. Embarkation 5 of 5 State Room 11219, Interior Spa Stateroom: Steward Eko had the room ready when we boarded. I highly recommend Eko and his team. This cabin is located 1 deck below the Spa. 1st order of business was to take a tour of the spa and amenities we received for having our fist spa room. Access to the Thalassotherapy pool, hot beds, sauna, steam room and other amenities was easy with our room key. The robe in our room was lots more comfortable than the ones you get in other rooms. Soaps, shampoo were definitely an upgrade. Access to the Spa area was easy either forward to the stairs or just use the main elevators. The Thalassotherapy pool was almost useless, shallow, seats shape was wrong and difficult to get in and out. The rest of the Spa amenities was very good and ready for use. Assigned Seating Reflection Lower, 6:00 PM, table 162. Team Head Waiter Paul Rodrigues, Team Waiter Onur Gvres and AssistantTeam Waiter Komang Gede, did their best to make the dining experience as pleasurable as they could. DW and I both noticed changes to the menu and I think it is better than previous cruises. Love the décor of the Dining room with the separation walls making it more intimate dining experience. On one occasion I ordered a stake from the steak house. For some reason they were very late bring our meal, but when it did arrive it was so tough that the steak knife would not cut it. Not acceptable! in fact I had them return it and start again. Now we are really late, DW was thru eating and most of the others in the dining area had already left before I received my second steak. Spoke to Matri d’ and let him know my dissatisfaction. Do not blame the food service staff but the Steak House needs to work on quality and timing. Casino: Can’t explain how well Carlos and Karol along with the rest of the team did on this Ultra Primer Casino Cruise. The games, prizes and staff interaction were nothing but 1st class. For some reason there is always one Bar Waiter who stands out and this cruise was no exception. Yoki was always at work, always calling us by name and always happy “5 star”. Why “NO” nonsmoking machines in the casino? Cruise Director: Mike Pack, lived up to everything I have heard. This was one of the best sail-away parties. When it come to a harry chest contest Mike made me laugh nonstop for the entire time. Will rate it “the best” I have ever witnessed. Mike took the time and spoke with DW and I numerous occasions while on this 8-day cruise. Misc. Cruise Particulars: Elevators on the Horizon are new but I liked them. When we arrived, some people would just jump in to find that did not know where it would stop and no way to select a floor. After the second day everyone seemed to understand how it worked and I believe it went smother and faster than elevators on other ships. The Pig and Anchor brewery is fantastic. Laundry is a great perk of being Diamond or Platinum and those who work below deck to support that effort deserve a pat on the back. “Thanks, Sholihin, and I Nengah Budasa”. Carnival needs to work on location of the hand sanitizers. Serenity spa water cold and pumps not working. Skybike was not functioning the entire cruise. Read Less
Sail Date: November 2018
This is yet another Thanksgiving Cruise we've taken and it's nice to see how the crew will decorate for the holiday. We were 2 adults and two children under 10 in an inside cabin. We traveled with family in a balcony cabin. ... Read More
This is yet another Thanksgiving Cruise we've taken and it's nice to see how the crew will decorate for the holiday. We were 2 adults and two children under 10 in an inside cabin. We traveled with family in a balcony cabin. I'm probably used to inside cabins but aside from the balcony, the usable interior space found in the balcony seemed quite comparable. We flew in the night before and stayed at a local FLL hotel before taking our pre-arranged shuttle to PortMiami. We received an email from Carnival saying that boarding would be delayed by an hour and not to arrive until then. I did switch out my shuttle reservation for the later time but they called that morning saying there were a lot of delays from others and that if we wanted to leave a half hour earlier than the new time I chose, we could. We took them up on it since they were saying it could further delay if we waited. We got to the port just after the time that was originally selected on the Carnival.com site during online check in. Check in was a breeze and so was security. We sat around waiting for our number to be called for about 15 minutes and were finally onboard just after 12pm. We signed up for communication package through the Carnival Hub App for $5 pp. On iPhone, you need to keep it open in the background in order to receive the text message through the app. A battery drain for those that use iPhone. We had a great steward Mauricio. He was able to sneak in and out of the room to tidy up during some short stints out of the cabin. I found it odd that the towel animals were done during the morning cabin tidy rather than the turn down service. The Your Time Dining option was really poorly run. Someone from your party will need to go to Deck 5 JavaBlue Cafe in order to let them know you were ready for dinner and then go down to deck 3 to be seated. No one mentioned that you can do it in the app until after we switched to a 5:30pm dining time. That's all we really wanted to begin with. We were then lucky enough to be waited on my Olimpiu from Romania. The nicest guy you will meet and full of great stories and experiences. His whole Team was quite helpful and had enough attentiveness to feel like you weren't neglected or waiting too long for anything. Even repeat entrees or replacement entrees were brought up quickly. Food tasted great and at the right temperature. I wish they had more Indian food to offer. There was one vegetarian option that stayed all week in the MDR but absolutely NOTHING in the buffet at all. Generally, lunch in the Lido buffet was the disappointment. There was one section of the buffet open and in each of the four corners was the same 7 or 8 items. On other lines I've sailed, the lunch buffet would have a number of different cuisines and variety for each. The alternative was to eat at the pasta bar, Mongolian wok, Guy's burger, Pig and Anchor. I know, I know... the horror of eating at those places. But it would be nice not to have to wait for a table at the first two, or in a line for the last two. Pig & Anchor didn't disappoint on sea day lunches. A little fatty with the brisket but so tasty. Guy's burgers was/is my favorite and I was looking forward to them as soon as I booked the cruise. Pizza was great!! Enough said. Desserts could have been better. Ice cream was plentiful so that filled the gap. Guest Services would take folks standing in the Platinum Diamond line first but when they realized the people were not either status, or, they were standing beside a friend that was that status, they continued to serve them. Another cruise where the Sky Ride wasn't working. Apparently there was a short period of time where there were two workers in there looking at the bikes. Though it still wasn't fixed for our sailing. Apparently, it was probably a better use of your time to just go to the gym rather than wait in line for the Sky Ride. They did have Sky Fitness for some basic elliptical, hip, walker, pull ups, abs and triceps exercises. I thought it was better than even going to the gym since when can you say you were working out on the deck sailing on the seas. My kids who were in the penguin and sting ray groups seemed to have enjoyed themselves the 3 or 4 times they did go to Camp Ocean. I can't comment much beyond that. Ports of call in order: Grand Turk, La Romana, Curacao, Aruba. We did not take any ship sponsored excursions. The first two were new for us and the last two were return trips from a cruise 17 years earlier. I go into these ports oblivious to what to expect. Grand Turk was great. We are not beach people but still stayed on the island for 2-3 hours and had fun swimming by the beach as well as in the large, expansive pool in the back. La Romana was more of a walk around and back to the ship. We took an open air bus ride around Curacao for $20/adult. We got into Curacao after 1:30pm and by the time the tour dropped folks off at the beach, it was closer to dusk. We went back to town and walked along the Queen Emma Pontoon Bridge at night and there were nice lights to look at as well as a tall Christmas tree at the other end as well. We took a similar tour as Curacao in Aruba but in an AC van. Great driver and tour of the area. Apparently Eagle beach is the place to go for all you beach lovers. Entertainment times were odd. There were many shows that only ran once an evening. So if you missed it, that was it. No 7:30pm or 9:30pm showings. Comedy in the Limelight was great. We had two comics leave mid cruise and replaced with two others which weren't as great. Disembarkation We had an early flight out of MIA. 11am. So we did the Express Disembarkation program they offered. This has been far and away the most efficient and well run disembark I have ever had in 20 cruises. We were told to meet in Liquid Lounge by 7am. By the time we were there a few minutes after 7, they were already calling decks to leave at the starboard side entrance to disembark the ship. They have a Global Entry line in the terminal but if you're off that early, it seemed that the regular line was SLIGHTLY quicker since there were more officers vs the 1 Global Entry officer. This line works for those that carry Nexus as well. Random observations The ship seemed "older" than it really was. There were some stalls in the restrooms that you would need to pull extremely hard in order to close. Then you feel like you can't get out afterwards. This is the men's room near the Blue Iguana. There was no push to sanitize your hands before entering the buffet or MDRs. I like the fact that they're not announcing that bingo is about to start each and every day. Read Less
Sail Date: November 2018
Cabin was clean and bright, balcony was nice. Crew was outstanding and the food was excellent everywhere we went, especially the Steak House. The Steak House was outstanding! It was not only a visually delight but extremely delicious as ... Read More
Cabin was clean and bright, balcony was nice. Crew was outstanding and the food was excellent everywhere we went, especially the Steak House. The Steak House was outstanding! It was not only a visually delight but extremely delicious as well! The entertainment was good. The number of different shows was limited but what there was available was entertaining. The Casino was not well ventilated for those with asthma as many of the smokers congregrate at the bar and puff away for hours on end without playing in the casino. Bingo was held in the largest theatre room on the ship which allowed for many to join in keeping the cost down and the rewards up. The ship was easy to navigate and the Trivia games were newer and enjoyable. This is definitely a cruise that we will take again and hopefully with our grandchildren. Excellent value for the cost of the cruise. Read Less
1 Helpful Vote
Sail Date: October 2018
I have been on many cruises but this was the first to Aruba. The price was down thanks to Hurricane Mathew . Just had a few gripes . Room 9380 is close to something that will wake you at 5:00 AM . That is not my time to get up. . After ... Read More
I have been on many cruises but this was the first to Aruba. The price was down thanks to Hurricane Mathew . Just had a few gripes . Room 9380 is close to something that will wake you at 5:00 AM . That is not my time to get up. . After two nights the staff found me 7296 and a midnight move made things greater. Come on Carnival wear is the variety of food on the buffet. NCL has you beat by 10 times. I know I need to lose a few pounds , but variety is the spice that makes me come back. The ports were great with four new to me adventures. I did turn a few rocks but no Natalie. I travel solo , so lets have a solo group gathering each night . Where did the chocolates on the pillow go and charge me a dollar more , Charmins would be great in the end. Read Less
4 Helpful Votes
Sail Date: October 2018
10/06/18 Carnival Horizon: Inaugural Flagship sailing out of home port Miami Hey there cruisers, Early October I received some really good VIFP Casino offers. Since I had some vacation time I browsed and found an opportunity to ... Read More
10/06/18 Carnival Horizon: Inaugural Flagship sailing out of home port Miami Hey there cruisers, Early October I received some really good VIFP Casino offers. Since I had some vacation time I browsed and found an opportunity to sail aboard the new flagship CARNIVAL HORIZON as it made its inaugural sailing from its new home port of Miami and jumped on it. This was the first opportunity I had to travel aboard a “vista class” ship and could not wait to see what was in store. Prior to this sailing my favorite Carnival ship was the Breeze. I really liked the layout and different décor. This sailing I traveled solo. I ultimately wanted to book a spa cabin or one of the new Havana cabins, but booking only 2 weeks out prices and availability changed my decisions. I weighed all my options and determined it was more affordable to book a regular deck nine interior and later add some Spa amenities. . This was my 20th Carnival cruise since 2006 and my 28th cruise over all. I have sailed with Fathom, Princess, NCL, RCI and Carnival cruise lines. I am Platinum aboard Carnival, but I do critique what I see and my overall experience in hopes the cruise line and future passengers may benefit. I tend to cover multiple captions in detail and I hope that my experience is helpful to you and possibly the cruise lines. I decided to focus this review primarily on the actual Carnival Horizon ship and its amenities and upgrades. Although this was a full 8 night sailing, I am certain that I did not get to see much of the ship, but I tried to hit most of the main areas. So let’s begin a walkthrough of the newest flagship CARNIVAL HORIZON. I hope I can pass along some incite to travelers and the cruise line to help make everyone’s voyage an exciting one. . EMBARKATION / DEBARKATION– Miami I have sailed from Miami several times. I arrived early and knew about the airport check in. I have used it before and it was always convenient. This trip I purposely wanted to test the timing at the port since this was a slightly larger ship with more passengers. Since I am Platinum this process is normally a simply process so I was not expecting much of a difference. I finally arrived around 12:00 with according to my expected check in time I selected during my online check in. To my surprise this embarkation was the quickest and easiest I have ever had. At the terminal door, my boarding pass was matched to my passport and security documents. My photo was taken for my boarding record and I was told “Proceed through the security metal detector and my stateroom was ready with my sail and sign card waiting for me in my mailbox” WOW! No additional desk check in, CC verification on my SS account etc. I was told all of that was completed online and unless I had a change to make everything was completed. I walked immediately onto the ship, WELCOME ABOARD! From exiting my UBER, handing the porter my luggage to entering my stateroom to drop my backpack was a total of 15-20 minutes if that. It could not be any easier. I proceeded to the Lido deck to grab a GUYS BURGER for lunch then took a tour of all of the rooms to grab some photos before they were flowing with guests. DEBARKATION: I opted for self-assist so was up and out of my stateroom by 6am. Once the ship was cleared everyone was escorted off and we were on our way. . SHIP: CARNIVAL HORIZON 10/06/18 I have sailed all three “Dream class” ships Dream, Magic and the Breeze and they have been my favorites recently in the fleet. I have heard much about upgrades to the “vista class” and could not wait to compare. This was my 4th cruise in 2018 preceded by the Magic and two Princess ships so the Horizon had some impressing to do for me as a comparison. As I mention in my past reviews, most cruise ships are simply floating amusement parks, so the neon and obscure décor I could overlook. The Breeze in 2014 I thought was a little more “sophisticated” with additional trees and foliage, but in the end it is simply style and comfort. Lately, I have been focusing on attributes such as side entertainment, cozy areas and new additions that manage to grab my attention and explore that I would not normally. It is one of the comforts of traveling solo without all the routine scheduling a group sticks to.. As you enter the atrium you are greeted by the tall centerpiece which sort of resembles a large tornado or funnel like shape. It has a digital skin and the graphics continuously change attracting your eyes upward. I honestly was expecting the Horizon atrium space to be grander and taller, but as the cruise progressed I found it to be just right as it was utilized for its acoustics and stage like presence for several side entertainments and games. The multi levels and landings created several great viewing areas while still keeping open the flow for traffic passing through. . INTERIOR STATEROOM 9211 4G Vista Deck FWD As mentioned, I chose to book an INTERIOR cabin. It has been a while since I have had a windowless interior and quickly was reminded how dark they can be at night. Traveling alone the space is adequate and works just fine. If I had a cabin mate I would prefer at least a window or porthole just to have that feeling of outward expansion. I am a FWD leaning cruiser since I do enjoy the spa and thermal suite. I often find it is the quieter portion of the ship with less flowing traffic. Although I was on deck 9 I did not notice much movement to the ship. I do not tend to get seasick and being a seasoned cruiser perhaps I simply pay it no mind. . The stateroom location was the furthest forward and I had no above or below concerns about noise. I definitely would choose 9211 again if I had to. The hall and stateroom reminded me a lot like the Spa rooms aboard the Breeze and Magic. Slatted wood paneling, upgraded linens on the Horizon gave it a warmer more comfortable feel. Some noticeable upgrades I discovered immediately were: Keyless electronic locks on the door that only needed to tap your sail and sign card to the door to open and USB additions at the desk for charging devices. The same energy saving device that you put your room key into is still there. One note, when you leave the stateroom all power shuts off once you remove your keycard. To bypass this, simple insert a random store card or even your room steward business card which will keep the toggle switch triggered. I tend to bring a clock so it helped not to have to reset it upon returning to my cabin each time. You can still manually shut off the lighting when needed. I was disappointed that there was only now one small desk drawer for storage which included the hair dryer that took up most of the space. I mostly used the large desk drawer to store my random paperwork, past daily schedules and misc. often used items keeping the desk clutter free. There was only one closet with hangers and a second with drawers and shelves. If I had a cabin mate only one hanging closet and no additional desk drawers would have been an issue. There is no sofa. I did appreciate the new contoured hangers which grasped the oval bars so they did not swing and make clicking noises in the night. Little things like this to me are noticeable. . Moving on to ROOMS, LOUNGES, BARS & SPECIATLY RESTAURANTS and DINING I chose YOUR TIME DINING which worked well for me as a solo traveler. There was a separate check-in desk you needed to go to away from the dining room at your convenience. You were given a ticket and which deck 3 or 4 to report to. Your reservation was help for 30 min and you simply handed it to the dining room attendant which escorted you to your table. It eliminated the long back-up at the dining room door as they tried to locate a table for you. You had the option of sitting alone or with others. The food was wonderful and I also managed to order off the Steakhouse menu in the main dining room without needing an appetite for a multi course meal or more formal setting.. The new PIG & ANCHOR with brewery is presented with the street-front entrance of an actual bar with simulated outside seating. The porch-like façade is inviting and leads you into an actual bar setting equipped with hi-top tables and bar seats. At the front you can see the brewery distillery of copper pipes and vats really giving atmosphere of a local Beer & Brew. It’s a great alternative gathering location for small parties or cocktails over the old conference room setting. The back of the bar utilizes the ship side windows allowing light to open up the space from a dark inside feel to a spacious pub-like social atmosphere. STOP IN and have a drink and you may forget you are onboard a cruise ship finding your nightly hangout for pre and post dinner cocktails. Also ask the bar staff about the “Behind the scenes tour of the Brewery”. It’s a fun look into the workings of the behind the scenes especially for the home brewing connoisseur. I was very pleased to see there was an ALCHEMY BAR on this ship and in yet another NEW location from the dream class. It seems like Carnival is finally realizing that this particular bar is very much a favorite for many and each time it has been relocated closer to the center of the ship, the busier it gets. I can remember when it first appeared at the far aft end of the ship just outside the piano lounge. It was a dead space during the day and only began to pick up around pre-dining cocktails and late PM. It is now located MID-SHIP adjacent to the Fahrenheit 911 Steakhouse, Piano Lounge and larger Bonsai specialty restaurant. This became my hang late night spot for late night drinks, laughs and friends. In the middle of this intersection is a 2nd Atrium like centerpiece which drops directly into the Casino bar below. Also with a digital skin that is pleasing to the eye with its multiple cyclone-like images. I did find one design flaw about this location. The BONSAI specialty restaurant has an open atmosphere with a simple fence like gate around its perimeter. Directly across was the lively ALCHEMY BAR. As you can expect, the noise level of the Alchemy bar could get elevated when it was full of rambunctious cruisers laughing and enjoying their own fun adventure. I couldn’t help but notice couples and tables of diners only 10-15 feet away wondering if they were a bit annoyed with the noise as they tried to enjoy their “specialty “extra charged” dining experience” If Carnival begins to receive feedback about this from the Bonsai attendees they may want to install either a simple Vined trellis or fabric noise reducer along the fenced perimeter. That said I was an Alchemy attendee and the staff was great. I have always managed to make friends at this bar and look forward to stopping in for my nightcap each night. Having the Bonsai so close also offered an appetizer option direct from the Alchemy bar. It's a nice option to grab a bite to eat. . If the Bonsai and Steakhouse specialty restaurants are not in your price range or sound too formal for your dining taste don’t worry your options are far from limited. The GUY’s BURGER JOINT at Pool-side Lido deck have pushed aside those frozen hamburger patties for a burger that simply crumbles into your mouth. Claim your burger and slip over to the complete TOPPINGS bar and customize the perfect sandwich. If burgers are not your “safe food” then on SEA DAYS there was a Pork-Roast BBQ is the hopping area. Visit the SEAFOOD SHACK located adjacent to the 24 hr. PIZZA PIRATE at the aft area of the ship. The newly designed LIDO MARKETPLACE has a more Caribbean-style feel transforming the vast “buffet” to food stations with comfort. The PIZZA PIRATE offered what I felt was a better made pizza then I have had aboard other ships. There is no longer an option for Caesar salad or Calzones which I was disappointed about. Since this is your only LATE PM option for food, not everyone wants to eat pizza just before bed.. Tucked away upstairs from the Lido Marketplace is CUCINA DEL CAPITANO, another family style Italian-like setting. They have a great free lunch on sea days set up sort of ALA-CART. In the evening for a small fee this is a reservation restaurant dinner option offering fantastic pasta dishes. It is less formal than the steakhouse and possible the more popular for the everyday cruiser. Also, don’t forget to start the day with sit down breakfast in the Southern dining room on the back of the ship. A NEW addition within the Lido Marketplace was the self-serve BEER STATION. Yes, you can now swipe your card and pour your own beer direct from the specialty taps. If beer is not your discretion, perhaps a pass through the newly remodeled library where several self-serve wine selections are offered by the glass. . HAVANA DECK and LOUNGE One new grand addition are the HAVANA STATEROOMS and HAVANA LOUNGE & DECK on the AFT. If lucky enough to secure one, you will have private access to the AFT Havana deck which includes a private pool, Havana bar, Jacuzzis and loungers. Think of it as a different type of serenity deck similar to the Aft Tides pool but with a Caribbean-Latin flare. This is a nice perk to get away from the noisy atmosphere around the main pool area. The lounge just inside has a nice seating area, Havana bar and small stage where Latin music is heard. The entire Havana section is comfortable, welcoming and has an exquisite feel of some of the finest Latin clubs. The big secret that many are not aware of is that after 7:00 pm the whole area is open to everyone on the ship right. Inside the lounge late after dinner the band strikes up and Latin inspired dancing takes over even the shyest cruiser to get up and have a great time. Once I experienced the Havana lounge, deck and cheerful cabin occupants I really look forward to booking a stateroom in the future. . GYM and CLOUD9 SPA The ADULTS only SPA SERENITY deck is just that. Peace, quiet, serenity. Cushioned Hammocks built for two, Cabana covered beds, and Full size opened SUN beds and adult only Jacuzzi. If you are finished with the outdoors and had enough sun, head inside and pamper yourself at the fully upgraded CLOUD9 SPA and GYM. The Horizon gym is surprisingly smaller then I was expecting it to be, however is still packed with all the needed treadmills, stair climbers and benches needed for a good workout. Upgraded exercise equipment and several classes to choose are available or experience pampering at its finest at CLOUD9 SPA. The spa also offers several fitness seminars for a healthier lifestyle. They are informative to attend and gives you a new perspective on how to shed off some of those extra calories you may be accumulating while enjoying your cruise and vacation. . I originally wanted to book a spa room, but it was more affordable for me to book a regular INT stateroom on deck nine then add the Thermal suite and Ala-cart Spa treatments. The Thermal suite on the Horizon does not have a Thalassotherapy pool unfortunately. Instead it has a large jetted pool which is located within the Thermal suite not in a separate room. There are still heated contoured loungers and four separate hot/steam rooms instead of the usual three. If you pre-book prior to sailing you can catch a discount, ($159 8nts) or take the SPA tour once you board and add it to your relaxation package right from the start. I took the tour and added the Thermal suite for $179 (8 nights). I also opted for the men’s triple package which included a Royal shave/arm-shoulder massage, a Bamboo massage and a Deep Tissue massage. At the end of the cruise I stopped back for a simple $25 haircut cleanup to go. One of my self-pampering gifts to myself whenever I travel solo is to add a spa treatment. They are relaxing and you always feel rejuvenated for the next day of your cruise. . ONBOARD ENTERTAINMENT, FUN SQUAD, SHOWS, CASINO & CRUISE DIRECTOR I will combine all of the above into this caption I am calling my “entertainment section” This contains all the areas and options that keep the time moving and passengers occupied. Over the past several sailings I have been paying more attention to what cruise lines are offering me as a passenger to feel like I am really receiving a full package of enjoyment and entertainment. Carnival Horizon does not disappoint. First off the Carnival Hub App is your central go to option at your fingertips to see what, when and where everything is happening. Download the APP before leaving home port and get started. If you cannot go without your connection to social media and on ground civilization more affordable internet packages are available for you. I grabbed the middle package which allowed me to stay connected to family and friends via social media. If you add an additional $5 you can pick up the onboard text messenger and stay in touch with fellow cruisers. This is a nice option for families and large groups to remain in touch around the ship. You are able to favorite certain activities into your personal to-do list and always see what your next activity time is. I wish they HUB APP had an option to ADD a personal activity and time on your personal side. (i.e. 7:00 meet friends at Lido pool etc). I really like the fact that Carnival continues to bring back and introduce live music entertainment again. When they began to replace some things like the Steel drum with a DJ at poolside and Playlist productions over a live show band and less electronic oriented performances I was beginning to worry. One act aboard the Horizon was the NEW AGE TRIO. An electric violin trio first introduced aboard the VISTA. The New Age Trio is now a feature performance in the main atrium twice daily and attracts large crowds. They caught my attention on their first appearance while passing through the area and coaxed me to pause and listen to the entire half hour performance. I was hooked and returned for every performance there on along with many others. One evening they were integrated into a Playlist Production in the main showroom which began in the atrium, progressed to the show theatre and dissolved back out into the atrium. CELESTIAL STRINGS may have been one of my favorite Playlist productions I have seen over the years. The NEW AGE TRIO is an asset to the entertainment aboard and a not to miss opportunity. Swing by and say hello to the trio from Spain: Dani, Marta and Eli are more than willing to take a photo with everyone and are the nicest people to chat with.. FUN SQUAD & CRUISE DIRECTOR The Cruise director aboard the Horizon is MIKE PACK. I have to admit Matt Mitchum is my all-time favorite CD, but Mike Pack certainly gives him a run for his money. Mike and his Fun Squad did a wonderful job keeping the passengers involved and engaged. This is what makes a good cruise director to me over one that stick mostly to the show theater and makes announcements. I will admit that the sail away party was an absolute blast and may have been one of the largest aboard a carnival ship I have seen. EVERYONE was celebrating and having fun. The fun squad and Mike were out and about all over the ship keeping smiles and laughter going the whole trip. They made the trip memorable for sure.. PLAYLIST PERFORMANCES I am not going to dance around this topic. (No pun) I have not actually been a fan of the change-over of the production shows to the more 2.0 Playlist Performances in the past. Perhaps the induction of the “entertainment director” over the more recent years has had Carnival paying attention to some of the feedback regarding some of the talent being offered. I found the Horizon cast to be an absolute great variety of talented dancers, singers and performers then I have on other ships. The lead male vocalist has a fantastic range and clear sound to his vocals. Bravo. I am frankly embarrassed that I did not catch his name to give him a shout out in my review. He deserves the recognition. I also thought the onboard shows were executed nicely. I understand the attempt to bring the performers into the theatre space and changing up the floor seating, but I do not believe this was though out too well. Eliminating the fixed seating for moveable chairs also eliminated table tops for drinks. It also only took one passenger here and there to move their seats and the already tight spaces became difficult to navigate if you needed to depart mid show. . CASINO Horizon casino was packed every night. This could also be due to the fact that it was also the first ULTRA CRUISE of 2018. Casino prizes, machines flashing and money was flowing. (For me flowing in the wrong direction into the machines I know the MAGIC is the CASINO of the seas for Carnival, but the Horizon could give it a challenge. If you are a slot tournament favorite, the GAME HAS CHANGED. No more White Siberian Tiger. It is now a coordinated game to press the button while you also pop balloons falling down from the upper screen machine. It was much more fun to play then the old Siberian tiger. I also like the fact that you are more in control to determine your outcome instead of a mindless pushing of a button and hope. The ventilation on the casino definitely was noticeably better then on other ships regarding smoking. I wish Carnival hosted a SMOKE FREE day like they do aboard Princess ships.. FUN, SPORTS, EXERCISE, WATERSLIDES OH MY! It does not matter if you were 10 years old or 50 years old, the active cruiser seeking Fun & water games did not need to look far. All around the Main pool area you could see the DR SEUS water adventure park packed with colorful waterslides and play areas any kid inside everyone at all ages. The SPORTS SQUARE offered a collection of mini golf, basketball courts, foosball or ping pong tables and variety of games. For the outdoor exercise conscious cruiser there is a variety of work out apparatus or a circular track to get in some fresh air jogging or a simple stroll in the sun. If you crave adventure let a crew member strap you in for a walk around the elevated obstacle course. You can also take a seat and try out the newest foot pedaled SKYRIDE suspended high above the deck for a birds eye peek of the water and horizon.. SMART ELEVATORS (work when smart people use them) The Horizon has also implemented the concept of SMART ELEVATORS. Personally, I try to use the stairs the entire trip, but I did a few test rides over the course of the cruise. During embarkation, crowded port day returns and late PM when fewer travelers would be around. The purpose is to move passengers quicker and more efficiently, especially on debarkation day. I took sample feedback from other passengers on how they liked them. I heard good and bad. Some thought they were great while others hated them. My experience was it is just something different to get used to. You choose the deck you want on a touch screen and tap it for the quantity of passengers you have. The board will tell you which elevator to go to that will be the most efficient. The problem is when other passengers do not follow procedure and pile into whichever doors open first. Now the elevator thinks there are 2 passengers when there are 8. So it will stop along the way to pick up others thinking there is sufficient space. The second dilemma is there are NO BUTTONS inside the elevator. So those extra passengers that just jumped in have no idea if the elevator is going up, down and/or what floor it will be stopping on. If you take the time to follow the directions I can see them working efficiently otherwise be prepared for complaints and sighs around you. I will let you decide. . SUMMARY LIKES: I loved the HORIZON and would definitely sail her again! I found the “vista class” my new favorite class over the Dream class. USB’s in the stateroom, Havana deck, relocation of the Alchemy bar, NEW AGE TRIO, SKY RIDE.. DISLIKES: The floor seating in the main show theater to chairs and no tables for drinks was a BAD update.. Ok, so I will cut off my review here. It has already become a novel and I may have lost many that started it long ago. Thank you if you made it to the end without falling off your chair. If you happen across a deal for a trip aboard the newest flagship CARNIVAL HORIZON I would recommend it. Get on the ship and work out your upgrades later. Happy sailing and might your upgrades and offers flow frequently! . I wanted to add photos but for ome reason CC is giving me a hard time adding any. grr Read Less
3 Helpful Votes
Sail Date: September 2018
I must say, this was my first cruise and all around it was AMAZING. Everyday, every moment, every seconds I loved it. But what also made my 8 days at sea so wonderful is the amazing staff I came in contact with. First these to amazing ... Read More
I must say, this was my first cruise and all around it was AMAZING. Everyday, every moment, every seconds I loved it. But what also made my 8 days at sea so wonderful is the amazing staff I came in contact with. First these to amazing people Francisco and Thal in house keeping, always remember there pleasant and genuine smile in the mornings and evening. I should know because I LOVE people and these two they have a very gentleness and pleasant spirit towards them. I pray a special blessing upon them and their family. They were very kind. Next in Pixels is Sinisa (Serbia). He is very pleasant and does an amazing job at what he does in Pixel. He complements a girl's picture when he is in it. Must I also say, he is GORGEOUS. Just a bonus and glad he was on this ship. Now a sets of amazing waiters, Adi, William (Colombia), Esther or queen Esther (India), Edi (Indonesia) and James ( St. Vincent).... These crew made my Church sisters and I laugh so hard and was a great pleasure having them as our waiters. They made dinner in the evenings exciting and with a lot of laughter. I do pray they keep that excitement in them because they help made my first cruise very exciting and a great experience. And to top is off, Mike the cruise director, HE WAS AWESOME and FUNNY. Whatever he does he makes it very exciting and gets the crowd involved in fun and excitment. From start to finish was amazing getting on the ship was all pure excitement for me but leaving I wasn't ready. I am sure there are plenty more wonderful people on board like the few I mentioned, but I must say GREAT STAFF you have Carnival Horizon. Thanks to you and your staff especially the ones I mentioned for making my first experience a memorable one. Read Less
3 Helpful Votes
Sail Date: September 2018
Okay first off I went last year on Carnival Victory and had an amazing time food, staff and entertainment was awesome...I wanted to book right away again for another Carnival cruise i chose Carnival Horizon because it looked amazing online ... Read More
Okay first off I went last year on Carnival Victory and had an amazing time food, staff and entertainment was awesome...I wanted to book right away again for another Carnival cruise i chose Carnival Horizon because it looked amazing online the pictures so i figured it would be an even better experience. By far from the truth. My husband and I went with our very good friends just this past week and i must say i will not return to Horizon. ALOT of the things on the ship you were not able to use the Sky rider was not running and the basketball courts were locked and it was at 3pm daytime still when we attempted to try and use it. A few of the staff members were extremely rude and their AC throughout the ship felt like it was not working. I did enjoy the comedy show and my waitstaff in the main dining room. There was no one telling us how to get around i had to keep bothering the bartenders for directions and the service in the BBQ restaurant was horrible. When i got off the ship i had better service and the hardrock cafe in Miami. I definitely still love carnival i just think Horizon needs to step their game up in a few areas! Read Less
3 Helpful Votes
Sail Date: September 2018
We had family that was booked on this cruise.. about a month out we decided to join them.. This was the first time that we had cruised with others.. and only our 5th cruise...We had a fantastic time with minor and personal ... Read More
We had family that was booked on this cruise.. about a month out we decided to join them.. This was the first time that we had cruised with others.. and only our 5th cruise...We had a fantastic time with minor and personal disappointments.. By no means am I complaining at all.. It was great.. A few minor things.. Left out of NY. Which we have done a few times.. There was always someone at the parking pier to help with our bags.. I have COPD so its hard for me to help hubby sometimes.. Sadly no one was there to help us.. We did manage.. BUT there was a family with a few disabled children that had no help at all..When we got down stairs DH did ask that someone please go up and help this family.. There was no way they could do it alone.. We were thanked later that day by the family.. They said someone did come to help.. The Horizon is using the new elevator system.. Now this did work out for most of us after the first day.. On boarding day they do ask that you please not use the elevators until we are moving.. Go figure.. no one listened.. So it was a mess.. BUT.. How it works is simple.. and it worked great if people would listen or learn how it works. There are menu boards outside the elevators with the different floors.. They want you to press the floor you want for each person that will be using the elevator.. so if 4 people are going to floor 5 press it 4 times.. that way the elevators knows how many people will be boarding that elevator.. BUT some people would press it once and then expect to load 10 people in when we already have 7 of us waiting.. They need to stress how it works a bit louder so people understand.. When it was used correctly it was great.. Rooms.. Food.. staff.. all fantastic.. I would have preferred a better mix of music by the pools.. It was the same music everyday.. and not very entertaining.. Although the shows were great as always.. I would have liked them to mix it up a bit more..I like to do and see as much as I can.. The sitting ares outside were perfection.. I enjoyed sitting and relaxing on a few days which I never ever do. We ate in the dinning room at night and the staff was fantastic and the food was very good.. The last 2 nights I did notice that the shared bathrooms around the ship were not being cleaned as well as they had been. not sure why.. We did see some food left on th floor the next day after being cleaned.. which was also strange.. Normally the ships are very very clean.. But this was still nothing to complain about.. It was very minimal.. We did have a hurricane that was building so we had to miss a port.. but always need to be safer than not.. So now the real complaints.. I gained to much weight.. and I walked.. Enjoy your next cruise everyone.. I am already looking into ours.. Read Less
Sail Date: September 2018
Me and my family had used carnival cruise in the past and had a wonderful time,And being on the Horizon was amazing tons of activities foods was great i mean everything was outstanding going on a vacation where you are constantly having ... Read More
Me and my family had used carnival cruise in the past and had a wonderful time,And being on the Horizon was amazing tons of activities foods was great i mean everything was outstanding going on a vacation where you are constantly having fun i mean non stop fun all the way to your destination and back. A experience that you will never forget and come back for more.The crew on the ship are the finest people work hard and diligently to meet your expectation in everyday possible.Taking a walk around the ship and seeing the cleanliness of the ship very detailed. Whats a cruise without a great cursie director .Mike i must say my hat goes off to you full off energy vibrant a cruise director that will make the sun shine all day on your cruise. Most important dining on the ship very elegant the staff working every night so that your dining experience is house warming quality of the food is amazing Tip my hat to American Feast Team Headwaiter Slavsia Team Waitress Lairinkmi and Asst.Team Waiter Miriko for a fabulous job in making our dining experience a memorable time. Read Less
15 Helpful Votes
Sail Date: August 2018
My family frequently travel to the hottest vacation spots. Our last destination, Disney cruise, ship fantasy, was one to remember. Our latest was carnival horizon and is one we need to quickly forget. Be warned, stay away. My son asked ... Read More
My family frequently travel to the hottest vacation spots. Our last destination, Disney cruise, ship fantasy, was one to remember. Our latest was carnival horizon and is one we need to quickly forget. Be warned, stay away. My son asked me if I received a free horizon vacation would I still go, and I quickly answered NO WAY. Staff here are overworked and are not well trained in service hospitality. Day 5 was the first day I got an hello or a good morning. Common areas are always dirty. It is very common to see wine glasses from last night stacked up and uncollected well into the next day. In cabin is less dirty, but mostly because we complained. Bar service is on caribean time, drinks take ten or more minutes to make. With an Unlimited drink package, Bar tenders make you feel guilty of doing something wrong when you order a drink with an extra shot, which was just to get to a normal undiluted drink. Overcrowded buffet style lunch and dinners have limited selection and food quality may be just below dog food. Ship activity is also not planned out according to quoted time slots noted on everyday event calendar. We waited thirty minutes for the karaoke person to arrive. This was the same issue with the work out trainer we paid money for the class we took, he was late by twenty minutes. Does no one care about our time? We have loud noises in our cabin from outside banging. Rooms 2409, 2411, 2415, 2417 all have the same loud noise issue every morning. Booking execursions is a do it yourself process. The person that can help you offers no expertise or advise on any options. Excursion person at the desk basically asks you to read your options and decide. Don't even know what is the point of having the excursion person there. Dirty dishes are left uncollected at dinner and lunch buffet areas. Bonsai specialty dinning experience was ruined from overly aggressive staff about booking for 20 people but only 18 showed up. They were looking to charge for everything and not accommodating for kids. We had to ask for plastic cups ten times before they realized kids with glass cups are not a good idea. The shows on the ship match our overall experience, poor. Vocals were out of tune and dancers were out of sync with each other. Early comedian show was not that funny either. Also waiting in line for ten minutes or more to get into shows and still not having enough seats for all of us to sit increased our frustration with the ship. Ship set up is all wrong. You have drunken adults mixed in with young children and many adults were too trashy for any kid to see and experience how bad of an adult world can be. Having twerk competition next to the kids slide is plain out insane. Apologies from management were frequent with emphasis of improving our experience and training the staff to do better, but the apologies kept coming for all different things and different sections. Nothing got better, we just stopped complaining. Read Less
Sail Date: August 2018
I love the layout and amenities of the new ship, Horizon, the indoor and outdoor spaces were great. My problem was with the food and staff. The free food was horrible. Very few options, low quality. If you don't pay for your ... Read More
I love the layout and amenities of the new ship, Horizon, the indoor and outdoor spaces were great. My problem was with the food and staff. The free food was horrible. Very few options, low quality. If you don't pay for your food, you will not be happy. Very little or poor quality alcohol in drinks. The staff was mostly not helpful and did not take any extra steps for you. For example, I arrived early at the dining hall for breakfast. I was told they didn't open until 8:30. That was it. Staff could have told me where my other options were if I wanted to eat immediately and not wait. This is one of many such examples. There was only one show, the staff show. Carnival takes nickel and diming to new heights by charging $5 to use the on ship app. After paying for the cruise, I find this additional charge insulting, it should be a free courtesy. The bingo was on paper, no tablets??? New ships or not NCL and Royal have Carnival beat in every area. My only plus was my room in the beautiful Havana Cabana area. Very exclusive, the only thing that made the cruise bareable, seriously. Read Less
1 Helpful Vote
Sail Date: August 2018
We chose the Horizon because it was a brand new ship leaving from New York Which made it convenient to us. We had previously sailed on the Pride which we loved and the Sunshine which we liked almost as much as the Pride. Embarkation ... Read More
We chose the Horizon because it was a brand new ship leaving from New York Which made it convenient to us. We had previously sailed on the Pride which we loved and the Sunshine which we liked almost as much as the Pride. Embarkation went smoothly as did disembarkation. Luggage was taken immediately at curb and we moved continuously on to the ship. Disembarking was also organized and smooth. Ship: Although it is huge and brand new, we were not overly impressed. Upon entering the lobby we immediately noticed the lack of elegance. Later at the dining room we were surprised at the lack of décor. After having sailed with Carnival many times we expected much more. The sports deck was also located above the Italian Restaurant and because of the noise the courts are closed everyday from 5:30pm to 11:00pm. Such poor planning when there are so many young adults and kids that want to play basketball. I'd suggest dividing the court in half to 18+ and under 18 to give the younger kids a chance to play. The floors on the Lido deck are extremely slippery when wet. Many people slipped during the day, myself included. The air conditioning was another issue. Although our room was cool many people in my party complained that theirs wasn’t. Many common areas were warm especially the elevators and casino! The ship is clean, organized and looks beautiful from the outside, but overall, we were not impressed. I got the feeling that Carnival added more rooms to fit more people but didn't put much thought into the common areas of the ship. Cabin: We were in a balcony room on the 8th floor, room 8353. We liked our room. It was clean, comfortable and the balcony views were unbelievable. Surprisingly, for a brand new ship, rooms looked exactly like ones we have stayed in. In fact I think the showers were smaller than the Sunshine. Our beds were comfy and our room steward IPuto was wonderful! I highly recommend a balcony!! My aunt also had a Havana room which we went to look at and was definitely worth the extra $$ for the private pool area and aft balcony views. Dining: We were very pleased with dining. We loved the Tacos and Burrito Bowls from the Blue Iguana Cantina for lunch. Guys burgers also delicious! We realized on the last day that Guys Pig and Anchor was included for lunch,that buffet included pulled pork, fried chicken, beans and mac and cheese.All yummy! My husband and daughters also went to the Italian restaurant for lunch to order specific pasta dishes and thought it was great.The breakfast buffet was the same everyday but there were many options to choose from. We enjoyed dinner in the MDR for late seating each night and had no complaints about the food, I think Carnival stepped up their game in this area. We also enjoyed Fahrenheit Steakhouse for dinner one evening and we couldn't stop talking about it. Everyone in my party loved the food there. I highly recommend going there one night! We tried to book the Dr. Seuss breakfast which we have always attended but it was booked the morning of our second day. Entertainment/Activities We attended almost all the shows in the Liquid Lounge and loved all of them.The singers and dancers are very talented and entertaining! We also attended the comedy shows and they were funny, not hysterical. We went to the first bingo but never went back because there were more bad jokes and talking than actually playing the game. The hosts made attempts to be funny but just became irritating IMO. The ropes course and skyride were tons of fun. The pools are small and often but they served the purpose when I wanted to cool off. We also loved the Thrill Theater and Imax. The one area that needs fixing immediately are the basketball courts. They are closed from 5:30 until 11 pm each night. When they are open there are activities such as dodgeball planned only for 18+. It wasn't until the last day when they had a knockout tournament open for all ages. I'd suggest dividing the court in half to 18+ and under 18 to give the younger kids a chance to play. My son spent a lot of time trying to get in a game.....when it was actually open. Because of this he spent much more time in the game room then previous cruises and of course this cost me more money. Service: We were happy with the service for the most part. We loved the cruise director Mike, He was very energetic, friendly and entertaining. Our room steward was efficient as were our waiters and bartenders, always giving us anything we asked for. The only thing I felt was missing is the personal touch we have always had on a Carnival cruise. In the past our waiters talked to us each night, told jokes and got to know us and we them. This did not happen. My feeling is that they are tending to many more tables now and do not have the time for that extra touch. I missed that. Ports/Excursions: We had been to Grand Turks twice before and looked so forward to going again. The beach is beautiful but you need to walk down to Jack's Shack to get away from the crowds. We did feel the beach had become a lot more commercialized with boats and people selling water sports. The beach had a lot more seaweed than ever before not sure if that is because of recent storms but just something we took note of. We booked a banana boat trip for the kids. We used Papa J Tours. They had a boat for 12 and we paid 20$ per person in total $240. They boat left and was back in 5 minutes. I complained to the operator bt he just said that's what it is. So be sure to get a time amount before you pay! I felt like we had been ripped off. In Puerto Rico we enjoyed the shops and the streets of Old San Juan. There are little huts along the way with different items for sale. We stopped in Barrachina Restaurant for a delicious Pina Colada. Amber Cove: Unfortunately, as was told to us... due to a shallow port, lack of tugboats and mechanical failure we were unable to disembark. This was a low point of the trip. We were all so very disappointed and not looking forward to 3 full days at sea after expecting to be on a beautiful island all day. This was the one port we have never ben and looked so forward to going to. I understand things happen but this was an awful disappointment. I traveled with my husband and 3 children but we were part of a larger group of 40 family and friends.Although we made the best of it, this was not our favorite cruise. I am definitely taking a break from Carnival. I feel overall their goal was to get more people on the ship and in doing that they lost some of the things that made them great. Read Less
Sail Date: July 2018
First let me start off saying that this is NOT my first cruise #6 but this was my first time cruising on a Carnival Ship. There was at least 30 people in my party filled with family & friends of All ages. Many who only cruise ... Read More
First let me start off saying that this is NOT my first cruise #6 but this was my first time cruising on a Carnival Ship. There was at least 30 people in my party filled with family & friends of All ages. Many who only cruise with Carnival. We had a Great time enjoying each other's company & making the best out of our cruise. Now, with that said here's my overall review of Carnival Horizon: The Good: 1. I loved the Carnial App in was the best thing on the boat & it allowed us to keep up with each other on the ship. 2. Guy Fury's Burger Joint was by far the best food on the ship. The location sucked, because the lines blocks the entrance to the dining hall. There is not enough space for it where it is located. 3. Ehar our stewardship was the absolutely BEST! He handled the rooms on the lido deck fwd 10243 what a great guy! Read Less
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.5
Entertainment 4.0 3.8
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.8
Family 5.0 3.8
Shore Excursion 3.5 3.6
Enrichment 1.0 3.4
Service 4.0 3.9
Value For Money 5.0 3.5

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