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2 Helpful Votes
Sail Date: September 2019
The ship overall looks old and the decorations are cheesy and tacky. The art hanging on the walls in the main gallery area have broken frames. Their suites are small. The dining rooms served a lobster dinner that totaled 4 bite and we ... Read More
The ship overall looks old and the decorations are cheesy and tacky. The art hanging on the walls in the main gallery area have broken frames. Their suites are small. The dining rooms served a lobster dinner that totaled 4 bite and we had to go up to the Lido deck to actually have dinner .As for entertainment, only four singer, but.eight performers, everyone should have at least one song in every show. In the soul performance there’s two blonde girls two white boys ...two dark-haired girls and two young men of color. It was racially and culturally insulting that everything was preformed by white singers. Magic show A+! Servers Are very polite and well mannered I saw people vacuuming dusting and cleaning day and night. And our room Stewart was phenomenal I felt pampered like a princess. As for our ports of call they were dirty and full of beggars and thief’s. only one was worth seeing. Read Less
2 Helpful Votes
Sail Date: August 2019
The Good • Room Steward service was actually very good. He asked us up front if wanted our rooms serviced once or twice per day. That was the first time I had ever been asked that question. With three people in our smallish balcony ... Read More
The Good • Room Steward service was actually very good. He asked us up front if wanted our rooms serviced once or twice per day. That was the first time I had ever been asked that question. With three people in our smallish balcony room we requested twice a day. Both ice and towels were replenished every day. • Bar service was also very good. We got the Cheers package, and certainly didn’t break even this time. Carnival has a decent cocktail menu that is worth exploring. The crowds on the ship sometimes made getting up to the bartenders a challenge. You just have to horn in and raise your voice a little. The Lobby Bar and Casino Bar stood out for us. • Main Dining Room service and food quality were certainly decent to very good. I was a little disappointed that the traditional surf and turf on the more formal night has been completely replaced by the upcharge menu. This is a noticeable cut to us veteran cruisers. You can get a hanger steak and some sort of seafood any night on the menu, but it is not quite the same thing. Expected more from formal night menu. • Both Embarkation and Debarkation were painless. Since we didn’t have a car, and we checked our bags with the stevedore downstairs, it almost seemed like a walk on and walk off situation. Using the express option, we showed our Passport, got in a cab, and left for the airport. Limiting luggage to a roller board and a personal bag helps tremendously. • Scarlett’s Restaurant was as good as any premium dining experience I have had on Holland America or Royal Caribbean. Steaks were expertly prepared. Art for the Table desert has to be experienced to really fully grasp. Delicious and entertaining. Service was 5*. Sadly, the restaurant never seemed fully booked on the whole cruise. • For the first time in 15 cruises, I actually had to use the Ship Hospital when I developed a case of pneumonia. The very kind female physician from South Africa could not have been better. Steroids, nebulizers, and antibiotics were ordered exactly as they would have been at home by a good family physician. She made a point to call and check on me after one very rough breathless night in a hot room. The Bad • The ship was crowded. With 3,700+ passengers on board, the 800 people above typical double occupancy could be felt all over the ship. Lots of lines for just about everything including the elevators. Mid-ship pool was a mob scene that I totally avoided. Carnival just does not do as great a job as RCI at dispersing the crowds with activities of equal draw in different parts of the ship simultaneously. • The Lido Buffet for breakfast was absolutely the same every day. On Day One, I was satisfied that it was the quality of a decent cafeteria. If you are going to eat here every day mix it up with the omelet station or eggs cooked to order. They are almost hidden along the side walls as you approach the buffet. This buffet pales in comparison to any one of Holland America’s. Sometime you just long for a pastry and a bowl of Muesli - not the strange pale sausage covered in onions, reconstituted eggs, and frozen hash brown patties. No problem finding corn flakes and fruit loops if that is more your speed. • Some of our party were smokers, and this meant that we all spent a good deal of time in the smoking areas. Tucked away on an obscure portion of the starboard side of deck 10, Cocktail service was really very sparse in the largest smoking area, and a simple trip to the bathroom requires a trip to another deck. Though clean, public bathrooms seemed fairly scarce overall. Another more agreeable choice is a small area on deck 3 starboard exterior deck – at least it was convenient to the Lobby Bar. Non-smokers would have to go out of their way to be offended here. Lastly, 4-5 bar stools jammed into the casino end of the Dream Bar is the only interior choice for smokers. I guess this is good news overall for non-smokers, but don’t complain when smokers are five deep behind five bar stools in the casino. • Though I did not think the ship was in bad shape at all, the overall design was not my favorite. Decks 3 and 4 present you with the “You can’t’ get there from here” dilemma if you dine in the Washington Dining Room. Back up to deck five to cross over. You will repeat this maneuver many times. • The muster drill was a bit of a mob scene. Cruise Director, Kevin’s very acerbic voice booming over the loudspeakers did not help lower the temperament or the temperature. It certainly wasn’t a great introduction or welcome being jammed onto another obscure exterior deck on level four that I never saw again. The Ugly • Our room was way too WARM. Any sailing out of New Orleans in August will come with heat, but did not expect this in my stateroom. It was reported twice and we received four pre-printed cards that stated that our room met Carnival standards for temperature control. I witnessed one of these inspections. Indeed, the vent was 72 degrees. The only problem was that it did not blow sufficient air into the room. The two letters received from guest services stating that it was important that we call them immediately to make sure our issues with our room temperature were resolved - not helpful. These phone calls just resulted in two more pre-printed cards. It just pissed me off even more when I was told that fans were reserved for those with medical problems. Alas, out of the blue, they did provide a fan. It did help a great deal, but the room was still very hot for a person who is sitting on the side of the bed all night long with a full-blown case of pneumonia. Having never experienced this myself, I have a new respect for my patients who suffer for respiratory problems. • Others reported that their room was a bit cold. Avoid the whole block of rooms that include stateroom 7396 back toward mid-ship if you don’t want a hot room. Many of our neighbors said the same thing. Too warm, but I am sure it meets Carnival’s standards for climate control. Would I do it Again? Nope. Not this time, and that is a first time ever saying that in 15 cruise reviews from RCI’s old Song of Norway to Cunard’s QM2. This ship did not meet my personal standards for comfort. There are many varieties of “Fun”, and I am not swearing off Carnival as a whole, but I am the entire crowded Conquest class of their ships. DONE! I will also stick to longer cruises outside of summer or any other holidays, as I am more compatible with that Journey’s crowd and I am not even a senior yet. There are things that really shined about this ship, but I am afraid that the bad and the ugly outweighed the good on this trip. One last note. The Shore Excursion to Uxmal is worth every penny. This is a world class heritage site that would definitely use Carnival to tour. Progresso is a great stop if you don't go to Progresso. Too logistical to do on your own, but they do a great job for less money. Read Less
1 Helpful Vote
Sail Date: July 2019
I am a former cancer patient. I entered remission just a few months ago and had my leg amputated. This was my first cruise. I want to start off with the musicians. There was music for everybody’s taste. But I enjoyed ALL of them. Luisa, ... Read More
I am a former cancer patient. I entered remission just a few months ago and had my leg amputated. This was my first cruise. I want to start off with the musicians. There was music for everybody’s taste. But I enjoyed ALL of them. Luisa, Juliana and Juan in the Accidental String Trio were just...the only word to describe it was beautiful. Neil was singing and Jammin’ the reggae hits on the steel drums. And Rob was rocking it on the guitar. DJ JD with the hits. The Brassaholics with the amazing Maroon 5 medley. And the Latin Band covering latin hits. Emma, Layla and Francois brought so much energy throughout the whole ship. Vargus Mason with the jokes! T.A. Williams at the Piano Bar. Diana and other bartenders tending the bar at the Lobby very well, including the bartenders on Lido who also bring their energy to the ship. I tipped what I could. Next I want to say how much I really appreciate how kind, thoughtful, and caring the staff was. They always offered help. I don’t usually accept help but I made some exceptions. I also made some friends on the cruise. The whole experience is one to remember. They always had smiles on their faces, and always greeted as we cross paths. And as you’re reading this to all of the staff, I just want to thank all of you from the bottom of my heart. I hope I get to meet you all again. Cheers "Let your smile change the world, don't let the world change your smile..." - unknown "My cup is full to the brim, I could go on and on, the full has never been told" - Buju Banton Side Note: Im looking for a job also (galvancromeo@gmail.com) all photos are unedited Read Less
3 Helpful Votes
Sail Date: May 2019
We went with 3 dear close friends on a 5 day from New Orleans. We had an excellent time. Tony our Steward was excellent and took great care of us !! Food outlets and restaurants as well steak house were great, We loved Café Denis ... Read More
We went with 3 dear close friends on a 5 day from New Orleans. We had an excellent time. Tony our Steward was excellent and took great care of us !! Food outlets and restaurants as well steak house were great, We loved Café Denis in Cozumel but stayed on ship in Progresso as its too far to go anywhere in our opinion. The folks at The Alchemy Bar especially EDUARDO were fabulous !! Great service and great fun !! Didn't care for the comedian but that's a personal taste. Many enjoyed the show. We would sail it again. The Love and Marriage show was fun but not LGBTQ friendly in terms of having a same sex couple up there. There were numerous gay couples on board, and a diverse crowd. Everyone got along and there were no issues on board except a late fire alarm that I didn't hear about thanks to a few too many XO Martinis. I love the glory and would sail it again. Its an easy ship to navigate and not too large. Its starting to show its age a touch but Im sure Carnival will refurbish it within a few years. We loved it and I recommend it. Read Less
8 Helpful Votes
Sail Date: May 2019
First, the date I chose was purposeful and intentional! It rains 98% of the time. May is the least rainy time if the whole year. It did not rain a single time, at any of our stops and the sun came out! I figured, if I'm going to ... Read More
First, the date I chose was purposeful and intentional! It rains 98% of the time. May is the least rainy time if the whole year. It did not rain a single time, at any of our stops and the sun came out! I figured, if I'm going to Alaska; I want to see snow and it all melts in the summer months... So May it was! We experienced sun, snow, green spring/ early summer colors and seriously, it was AMAZING!!!!! At every single stop the locals kept saying "You picked a good day. No rain today, and it rains every day here". The ship itself is well maintained. I only encountered ONE rude crew member and it was an American crew member in the gift shop. Everyone else was superb and helpful and kind. Our first stop was Juneau. We went whale watching. The crew on the boat were knowledgeable and friendly and very helpful! We saw humpback whales (a mom and baby) that breeched several times. We also saw eagles and and see lions and seals! Our second stop was Skagway. We booked 2 excursions because it was a long day in port. First we did a zodiac rafting adventure which I highly recommend! We were outfitted in all weather, WARM, sub Arctic deck suits with goggles, gloves, and face masks. Captain Jen was incredible as was her crew. She made the ride FUN by doing donuts in the middle of the water multiple times. We saw waterfalls that blew our actual minds and eagles and sea lions of all different varieties and otters playing in the water. We stopped for several photo ops. We were brought back to the staging area by the ship where the next excursion started. We did the 3 hour White Pass Railway Adventure. I don't even have words to do that trip up the mountain justice. It's not an exaggeration when I say the views were spectacular and impossible to really process at first. We saw lush green mountains and snow covered mountains side by side. We learned a lot about the gold Rush and how the railway was made, etc. Going through the mountain tunnels was exhilarating. You can't go to Skagway and not do the White pass Railway. We cruised Glacier Bay next. Please do yourself a favor and book a balcony (try to get an Aft Balcony. They go FAST and there are only 20 on the ship) and bring binoculars. I was brought to tears by the stunning beauty!!! You don't understand how INCREDIBLE it was. We watched the Margorie Glacier calve. First you hear rolling thunder then you see part of the glacier crash into the water making huge splashing waves. Some of the glaciers are ice blue and others not so much. When you cruise Glacier Bay, Carnival gives you warm blankets to cuddle up with so you don't freeze to death. All along the way we saw whales breeching and see otters floating lazily on their backs with their cute paws and heads just above the water. This was one of my favorite days!!! I was pretty much euphoric all day. Our next stop was Icy Straight Point. I didn't book an excursion here but my friend in the cabin next to me did. She went whale watching and saw multiple whales breech very close up. She also went on a bear excursion and saw brown bears. I was a little jealous if the pictures she got. We rode into town and saw how the natives live. Then we went to The Crab Shack. GO TO THE CRAB SHACK!!!! There we got Alaskan King Crab legs that were HUGEEEEE and Bloody Mary's full of crab meat, shrimp, and a crab claw!! The crab the best we've ever had and we were unexpectedly so full it wasn't even funny. Finally we went to Ketchikan. Here is my ONLY complaint. We were only there for 4 hours which is ludicrous because Ketchican is huge and we didn't get to experience even a quarter of Ketchikan. We did a Go Kart Adventure thru the rainforest. It was a gorgeous, sunny, dry, day so we didn't need the rain gear offered. The ride was kick ass and although I've seen some people complain that it wasn't long enough; we found it to be the perfect length. We stopped for a few beautiful photo ops and a quick snack and water. Our guide was Rhianna Marie! We wanted to put her in our suitcase and bring her home. She was GREAT. Our next stop was Victoria BC. from 7pm - 11 pm. Honestly, that's a huge waste of a stop. I would much rather have had more time in Ketchikan. I got the feeling they stopped in Canada just so Canada could try to make a few bucks off of the tourists. Not this girl! Let me just close by saying I will be booking another Alaskan cruise!!! You couldn't pay me to go in the heat of summer and get rain EVERY DAY and miss all the snow and be hot. Who wants to be hot in Alaska!? Not me.... Read Less
3 Helpful Votes
Sail Date: March 2019
My family and I went on a carnival cruise. (freedom) We didn't like the high pressure sales, the fact that how whenever you would buy a drink the tip would already be added on (I noticed on the 3rd day of the cruise), we had tons of ... Read More
My family and I went on a carnival cruise. (freedom) We didn't like the high pressure sales, the fact that how whenever you would buy a drink the tip would already be added on (I noticed on the 3rd day of the cruise), we had tons of money charged to my moms credit card. There was already a tip of 70 plus dollars for our "team" on the cruise. There was ONE person who made my experience on the Carnival Freedom amazing. She is a playlist performer on the carnival freedom and other carnival ships. Her name is Victoria and she always said "hey" and would wave at me whenever she would see me. If you go on the Carnival Freedom be aware it is a party ship. Not made for older couples or family with newborns. If you go on a cruise from Galveston be prepared for long waits and being split up from your family. My aunt is disabled and they split us up when getting on the ship. On the way back we made sure we didn't get split up. The only reason we didn't get split up on the way back was because my mom made sure they knew we would not be split up. We told the lady we would not have it any other way. They also had LGBTQ mixers almost every night along with singles mixers. Read Less
Sail Date: February 2019
Just returned from our first cruise with my daughter and adult grandchildren on Carnival Imagination from Long Beach CA to Ensenada Mexico. We booked the smaller suites with balconies on the Veranda deck. We had a fantastic time and it ... Read More
Just returned from our first cruise with my daughter and adult grandchildren on Carnival Imagination from Long Beach CA to Ensenada Mexico. We booked the smaller suites with balconies on the Veranda deck. We had a fantastic time and it was just what we needed in a mini vacation. We knew the Imagination was an older smaller ship which was fine for a short trial cruise. I arrived first and was so relieved the garage had benches so I could sit and wait for family and be out of the cold weather. There were many porters to take bags out of cars and they worked quickly to move bags to the ship. Checking in was easy and quick and along the path to board, there were many Carnival staff welcoming us. What I appreciated and liked best was the very diverse and friendly Carnival staff from so many countries; and any time we had a question any staff member was happy to help. When I had an issue about a charge, Lori Ann in Guest Services took care of the bill quickly and very efficiently. Also, we were assigned the Spirit Dining Room where Abigail, Kamaljet and Angela served us each night flawlessly and food was so delicious. What was lacking was some of food in the food court was very much below par so we went to the deli and Guy's Burgers which always had lines. It seemed that Alcohol was highly promoted and the main activity for many, there were so many bars and people drinking. We had to call to report our loud drunk room neighbors who were arguing at 11pm; security took care of the issue and called us back to make sure it solved the problem very quickly. I use a walker and cane which was a little difficult at times moving through crowds; my rollator walker had a strap on the seat which I could lift to make the walker narrower which helped a great deal. We all decided cruising is for us and we will definitely be making reservations at a future time. Thank you terrific Carnival employees! Read Less
3 Helpful Votes
Sail Date: December 2018
There is no question that the price of the cruise makes it worth while. It is not the top of the cruise ship line but neither were the prices. Everything is there for you to make a great trip for yourself. It will be what you make it. We ... Read More
There is no question that the price of the cruise makes it worth while. It is not the top of the cruise ship line but neither were the prices. Everything is there for you to make a great trip for yourself. It will be what you make it. We went on the Dec 30th 2018 4 day cruise. Come prepared - this is a much older ship. There are few portholes, fewer balconies - book an owners suite, grand suite or junior suite for those extra amenities. We had an inside cabin, M100, small, but comfortable. Shower was excellent. The beds were converted to king at out request, so less room. Very limited electrical outlets - bathroom on had shave outlet over mirror. Plug into the ground 3 prong US outlet on left side of mirror with multi-socket extension cord. Will support hair dryer, curling iron, etc. - if not used same time. The ship is basically sealed and the air flow system is excellent. There is smoking around the casino and the smell spreads to adjacent areas. Love Charmin toilet paper so brought our own. Bring some air deodorant, just in case. If you have not gone on a Carnival cruise before beware of daily parking fees; have someone drop you off and pick you up or use Uber/Lyft/Taxi. If you drive drop off people with luggage and then park. Had a very difficult time finding entrance to parking facility and it was jammed with cars. Take a photo of where you are parked so you won't struggle to remember. We brought our own booze on board as Carnival charges a lot for a drink and adds a 15% tip to the mandatory 18% you will pay on your overall expenses. Carried booze on ourselves. Not in luggage. Fast on and off if use transport own luggage. Forget the TV, too small and inadequate. Forget the expensive wifi package. Use your phone and laptop when in port. Found the locally based trips to be better than Carnivals. Went on the Conservancy 3 hour jeep ride over Catalina. Was terrific. It was cold - insulated clothing and gloves needed in open jeep during cold weather. Worth it. Ensenada was closed - except tourist area when we debarked on January 1. Easy walk to and from ship, if you are in reasonably good shape. The ship was essentially full. No problems with kids running/screaming. All kept in check by parents and activities.. Cabin walls are paper thin. Sneeze and hear your neighbors say 'Gesundheit". Shows were good. Better later in evenings when kids not allowed. But, Carnival likes to wake up at 8:00a to tell you about the joys of the day. Cant sleep through it. For us, not a whole lot to do on the ship. All games and entertainment, nothing to learn or listen to. Too cold to be outside beyond mid-afternoon. Ship inside warm and comfortable. Dress - casual and somewhat less. New Year's eve most people dressed up. Ship decoration like Vegas in the 80's - gold, brass, glitz, but nicely kept up. New Year's Eve in the atrium was a lot of fun with music, balloons and streamers galore. Everyone in party mood. People are very friendly. Staff generally great. The food the first night was terrible-essentially non-edible. Then it became really great. Had the Captain's table - if you can get it,+$75/person, do it. Wonderful experience. Breakfast and lunch buffets - excellent. Three hot stations where will cook fresh for you in accord with meal at that time. Must try the hamburgers. Had no room for the burritos but folks said they were great. Again, trip is what you make of it. Read Less
2 Helpful Votes
Sail Date: December 2018
My partner and I were very excited to travel on one of Carnival’s larger, “newer” ships. Our first cruise was Carnival Conquest in May 2017. This was a disappointment for both of us compared to Conquest. Dream seemed too large for ... Read More
My partner and I were very excited to travel on one of Carnival’s larger, “newer” ships. Our first cruise was Carnival Conquest in May 2017. This was a disappointment for both of us compared to Conquest. Dream seemed too large for its crew to cope with. Service was severely impersonal, though most crew was at least cordial. At embarkation, a person who I assume works for Carnival at the port of New Orleans was on a microphone trying to direct people, demanded to see my boarding pass over her microphone and chastised me for being behind another guest over the microphone to the entire queue of people outside. I was pretty embarrassed by her awful attitude. Then no porters were around to take our luggage that we could find. Microphone lady rushed us inside and we had to carry our suitcases on and wait with them for about 1.5 hours on in both the crowded boarding area and deck 3 before we could get our stateroom. Maintenance in certain areas like decks and pools was handled by one person in any area it appeared, so a lot of time elapsed between cleanings or upkeep. Only the port side Serenity deck whirlpool was “hot” for the entire cruise. The aft starboard whirlpool was temperate, and every other whirlpool was about 90° or lower. In the dining room, we were often left without certain items on the table and had to ask for the wait team to bring them to us, meals were badly cooked (very tough, over cooked prime rib one night), but we did have two really great servers on different teams. Upon returning to the ship at our last port, our cabin door’s lock died and couldn’t read our S&S cards. Guest services had to replace them, and then we returned when that didn’t work, and maintenance had to change batteries and reprogram twice, as first maintenance still had us locked out later when we left the room. Shows were fine. Only the 80’s Pop To the Max was outstanding, though. The cast couldn’t seem to stay on key in the other shows we went to. The comedians were pretty funny in the adult shows most nights, but the Burgundy lounge has many “blind spots,” where you can’t see the stage, so get there 30 minutes early for a decent seat. The laundry facility was alright for washing ($3, drying is free). The ironing boards and irons were a bit confusing and felt cheap/shoddy. Another guest had to give us a tip on how to use the iron as there were no instructions. For good things: air in the cabin worked well. A couple cool nights we had to use the heater for, and warm nights the AC worked fine. The cabin was good sized, and felt about as big as our interior cabin on Conquest, and bathroom was the same. Disembark was so much better than off Conquest in May 2017! Breezed right out through Customs with a quick check of ID’s. Our cruise director Alex was GREAT! Very friendly and fun. Always nice to see him around the ship when we were walking around. We didn’t do the LGBT mixer, but guests and staff we met seemed mostly friendly with us as a gay couple. So I would say it was an LGBT friendly environment. Read Less
4 Helpful Votes
Sail Date: October 2018
The crew is friendly but rather unhelpful, they never clarified any instructions and I was offered a drink maybe once in my several days by the pool. There was no one out taking drink orders and bringing drinks. The food at the formal ... Read More
The crew is friendly but rather unhelpful, they never clarified any instructions and I was offered a drink maybe once in my several days by the pool. There was no one out taking drink orders and bringing drinks. The food at the formal dining was not great, and even upon sitting at the bar my younger sister tried to get the crews attention for over 30 minutes. I’m addition when we made it to our second stop we originally were told we could get off at 11, well going through customs has people still on the boat it’s alrwady 2 o’clock. Originally they also said we didn’t have to be back on the hot until 8, that has also been moved up until 6:30. This is the most unruly cruise I’ve ever been on, people are missing their excursions they paid hundreds of dollars for, and frankly it isn’t even worth it to get off the boat anymore. Simply ridiculous. All of this said, we were looking for a cheaper cruise but I feel even for the price it wasn’t worth it. Read Less
1 Helpful Vote
Sail Date: October 2018
This cruise matched perfectly my kids fall break and it was the reason we chose it. We got the extended balcony Grand Suite and had priority embarkation and debarkation. We are not heavy drinkers so we did not get any drink package and ... Read More
This cruise matched perfectly my kids fall break and it was the reason we chose it. We got the extended balcony Grand Suite and had priority embarkation and debarkation. We are not heavy drinkers so we did not get any drink package and actually brought some wine in the boat. All the restaurants were really good and we did not have to wait long in line at the buffet or to be seated. There had so many activities to do that overwhelms. The evening shows were amazing as well as the comedy club. My favorites were Cam the cruise director, Neil the guitar player and Mow Mow (butchering the name) who had great voices and were able to entertain all day long. My kids love the mini golf and the water slides. They also enjoyed the kids Camp Ocean so much they wanted to go there every day (not the case when we travel to all inclusive hotels in the Caribbean). Overall it was a great first cruise for some of us and a way better cruise for one of us who had cruise before. There were great deals at the shop, the spa, the art gallery, etc, but not that much time to enjoy it all. The crew were so kind and helpful, Wayan the steward would leave nice notes with the fun towels everyday. Anatoliy performed 2 magic tricks for my kids in the dining room. Magali was so sweet and kind to my kids and family. I mean, I could go on, but they really made us feel like family and appreciated. Looking forward to our next cruise. Read Less
Sail Date: August 2018
Me and my wife took the cruise for our honeymoon and first vacation ever to ourselfs. I was surprised at the selections of food they had on the cruise. Me and my wife definately did not go hungry, if anything we gained a few pounds while ... Read More
Me and my wife took the cruise for our honeymoon and first vacation ever to ourselfs. I was surprised at the selections of food they had on the cruise. Me and my wife definately did not go hungry, if anything we gained a few pounds while on our cruise. The sun decks were perfect for many people to enjoy the sun as well as other company. I enjoyed trying my hand at many games in the casino, even thou I didn't win anything. My wife enjoyed a couple of the games in the video arcade, at least the easy ones. The pool side movies were a nice touch, even thou I only got to watch one of the many they showed. The cabin was spacious for two people to share, might've been crowed if more than two had the same room. The steward we had, Junaedi, was very nice and helpful with any request. We thoroughly enjoyed our excursion we decided at the last minute to go snorkeling and eat a Mexican lunch with tequila tastings with Claudia. I would highly recommend taking the cruise with the triumph going to Cozumel, Mexico. Just make sure to bring plenty of spending cash. Read Less
Sail Date: August 2018
Not all impressions are lasting but Canival Elation Cruise Staff/crew members made sure that my first ever cruise will be memorable. Food was limitless, amazing. The staff went above and beyond to make the cruise welcoming, friendly, and ... Read More
Not all impressions are lasting but Canival Elation Cruise Staff/crew members made sure that my first ever cruise will be memorable. Food was limitless, amazing. The staff went above and beyond to make the cruise welcoming, friendly, and enjoyable. T’was a blast. Time spent well. Allow me to mention staff/crew members who went above and beyond their services. 1) Bryan Venecero: house keeping, who kept our room spotless at our most convenient time 2) Luna Hugo Jr: Restaurant, the “good morning good morning” gentleman who in some way or another made the ambience of the dining area more homely 3) Febie Jane Quero: hotel stewardess who was all the time ready to assist us in the pool area esp with kids, very pleasant. 4) To the 3 gentlemen in the Imagination Dining Area, Richard, Gener, and Alvaro were always there to make our experience incomparable, i salute to these guys, 10 out of 10, excellent service. Keep it up guys. 4) and last but not the least, Jaymar Sandoval: housekeeping/restaurant, this guy is exceptional, providing service at its best. He greeted us with a welcoming smile and managed to have a chat with me. Jaymar is very professional, thumbs up to this new friend of mine, he will go far, he deserves excellent recognition of his hardwork/professionalism. To the Captain and the rest of the crew members, soar high... excuse some of the misspelled words. elmer_aranas@yahoo.com Read Less
2 Helpful Votes
Sail Date: August 2018
Overall in a nutshell, the cruise was great. Our cruise embarked from Fort Lauderdale, FL and that was semi stressful only because we flew out the day of the cruise. It was nice that you can choose your boarding time (1:30-2:30), saving a ... Read More
Overall in a nutshell, the cruise was great. Our cruise embarked from Fort Lauderdale, FL and that was semi stressful only because we flew out the day of the cruise. It was nice that you can choose your boarding time (1:30-2:30), saving a lot of time being overcrowded with all 3,000 people trying to get on at the same time. Embarkation went smoothly though for the most part. The ship was beautiful. The staff worked 24/7 to cater to passangers needs, including cleaning the ship at all hours of the night, making food and carrying luggage to doors. I was a bit worried when my luggage didnt arrive with my husbands, but it eventually made it within the half hour. The cabin was small but we chose the least expensive once since we were not planning to be in the cabin unless we were sleeping. The king was 2 twin sized beds pushed together, but they were comfortable. The first thing I did was flip the mattress over to check for bedbugs....negative for bugs. The dining was okay in my opinion. There was A LOT of fried food...and to someone that tried to eat healthy, it was a little stressful to find a meal that was not deep fried. I ate sushi a couple of nights, but the sushi was not included, so you had to pay out of pocket for it. Just a tip for those who have never been on a cruise before- if it shows a $ and has a price, it is not included. Food included will not have a price next to it. The food was okay, breakfast was my favorite. The pirate pizza was actually to die for- never fails for a late night snack after drinking all day. Entertainment was great...I LOVED Matt the cruise director. He was always getting people up and dancing, at every stop off the ship as well. He was hallerious and always started the party. He made my trip, big time. The only negative was that the ship only had 1 water slide (which was super slow- you had to push yourself down so you wouldnt get stuck), there were only 3 pools and surprisingly they were small (people were cramming in there like sardines), and there were not a lot of activities to do outdoors but lay out. The service was phenominal. The staff was sooo accomodating and did so much for everyone. Everyday going back to the room, I found a different animal that was made from towels- which always put a smile on my face. I also heard some passangers being very rude with some employees, and the employees bit their lip and did not comment back. They took a lot from people and still managed to fake a smile. Our cabin leader Oka was fabulous. He even gave me a $50- spa giftcard for my birthday which was super generous. Jonathon was the best entertainer there- he was in the piano bar. Very nice, greeted everybody who walked in- and was a pleasure to be around. He had a great voice and his piano skills were on fleek. I also loved his english accent- was never a dull moment. As for the ports, I was not too impressed with Nassaeu Bahamas because of the people there. There was a woman who worked in hair braiding who chased me and my sister in law to thread our hair- even though we told her we did not want to do it. They are money hungry and will not stop at anything to get your service. Half moon cay was the absolute best. We only had 4.5 hours there, which was too short. I would stay there forever if I could. Matt the cruise director had people line up for limbo on the beach and put together some fun activities. The water was the most crystal clear water that I had ever seen. I would seriously want to be buried in half moon cay. Turks and Caicos was kind of a disappointment. There was brown stuff in the water- not sure if it was from the last hurricane but it made me hesitant to swim in the water. Once you get passed the brown water, it was nice and warm. Most of the people from the cruise ship stayed in Margaritaville (where chairs were free), and Matt got together dance groups (girls vs males)- let me tell you: there was a LOT of twerking. It was so much fun though, he kept us laughing the whole time. I would ultimately go again, and this time I would bring my 2 kids. Carnival conquest offers a kids room where they keep them occupied with books, games and activities- my husband and I did a quick walk through and felt that it would be fun to bring our 2 daughters and leave them there for activities that kids cannot do. Read Less
Sail Date: June 2018
This was my second cruise on the Magic and I don’t really have any complaints. The ships is beautiful and the staff is attentive and friendly. Our Cabin steward Samsul was excellent and greeted us by name and with a big smile EVERY time ... Read More
This was my second cruise on the Magic and I don’t really have any complaints. The ships is beautiful and the staff is attentive and friendly. Our Cabin steward Samsul was excellent and greeted us by name and with a big smile EVERY time he saw us. Cruise Director Cookie was high energy and very entertaining, would go out of my way to book a sailing with him in the future. Ship was sold out but other than the breakfast rush it didn’t really feel overcrowded. The new embarkation process is a huge improvement, from arrival at port to sitting on the ship was 10-15 minutes max. Goes smooth now that you skip the check in desk and sail and sign cards are waiting in the mailbox by your cabin. Will say the 16 yo old we had with us found the teen club to be a little on the “adult” side with far too much grinding and general overly sexual behavior without much intervention from staff. After the first 2 nights she just hung out with her new friends other places and avoided the club. We did have to make an unscheduled stop in Cozumel on our way home for a passenger that had a heart attack onboard and needed to be hospitalized after being initially treated and stabilized by the medical staff onboard. This delay plus a technical issue that arose the following night caused the ship to arrive about 6 hours late to Port Canaveral. The crew worked hard to keep everyone entertained and happy, and also assisted as best they could with making arrangements for flights and such. They opened the phones for free use and were reimburssing passengers a decent amount to cover any extra fees for changes. Excellent example for why you don’t book a flight super early on debarkation day. Overall it was an excellent trip on one of my favorite ships and our entire family had a great time. Read Less
1 Helpful Vote
Sail Date: May 2018
First, the embarkation on the ship went very quick. We had an embarkation appointment at 1:00 p.m, but we were with a group and your company called Jett Tours. We arrived early at around lunch time so 12:00 p.m. The embarkation was quick ... Read More
First, the embarkation on the ship went very quick. We had an embarkation appointment at 1:00 p.m, but we were with a group and your company called Jett Tours. We arrived early at around lunch time so 12:00 p.m. The embarkation was quick went straight in got through the metal detectors, went and added cash money in my Sail & Sign account. Then after about 15 minuets we were on the boat by 12:15 p.m. upon getting on the ship R41 me and my sisters room was ready by 1:30 p.m. Now, exactly at 4:00 p.m. we left Charleston, South Carolina for a fun sea day. The sea day was just going and basically eating, laying out, looking at Duty - Free Shops, and other miscellaneous things. It was the same for both sea days. I did an excursion on each of the islands we went to which we went to first Eleuthera, Princess Cays, Bahamas. On the first island me and my party went for a Adult Santuary Bungalow. The bungalow did come with food and everything and was really good. Even had soda. The bad part is with the rocks. Princess Cays is such a rocky place and I got cutband hurt many times and I was looking for rocks but they still scraped. The second island was New Providence, Nassau, Bahamas. It was so much better and we went to Atlantis. Other than being attacked by a seagull Atlantis was wonderful and the best and so fun. We had the water park and aquarium for Atlantis. To add they also did have mixers for LGBT guests to meet and mingle each day which was nice and felt very comfortable and inclusive of everyone. The debarktion process was good as well. Very quick and efficient. I was off the ship in like at 8:30 a.m. and by 9:00 was on the Charter Bus. They were no issues at all and all I needed was my License and my declaration sheet for the cigarettes for my mother. Then we were on our way. All in all it was a nice experience and I would definitely sail on the Ecstasy again. Even though it’s a older ship, a little dated, and a little more moving. It was still nice. It didn’t bother me and the staff is always nice. Gabriela at guest services even game me a free drink because I just looked like I needed one. They are nice and everything. I have no complaints really. Would 100% recommend it. Read Less
8 Helpful Votes
Sail Date: April 2018
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in ... Read More
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in the beautiful dining room. also recommnded to eat at Bonsai, we had a great time there and definitely go to the pig & anchor pub which offers 4 kinds of homemade draft beers. the rooms are large and bright, the casino was big and very active and fun was all over including the shows and the comdian which i highly recommend to go at least one night. the hamburgers are big wow!! the ice cream is unforgettable ... i didn't sail with kids but i saw so many features that they will love! skyride, waterslides, video games, IMAX and many more. well done to Carnival! it's definitely best value for money !!! Read Less
1 Helpful Vote
Sail Date: February 2018
My spouse and I were not looking for adventure...we needed to relax and unwind. This cruise allowed us to do so in style and comfort. On previous cruises I sought adventure and that is definitely available if you want to mingle, gamble, ... Read More
My spouse and I were not looking for adventure...we needed to relax and unwind. This cruise allowed us to do so in style and comfort. On previous cruises I sought adventure and that is definitely available if you want to mingle, gamble, and party. On this trip we wanted to escape from the world for 7 days and so we stayed in a grand suite. We played hooky from most of the shore excursions we purchased because our suite was so comfortable. However we did go to Rhythms of the Night in Puerto Vallarta- that was incredible! Highly recommend that excursion. The food was good overall but not as tasty as I remembered from prior cruises. The best daytime food was definitely the Tandoor Grill and for dinner you can't miss the steakhouse ($35 per person extra). Service is outstanding and we loved talking to cabin stewards and wait staff about their countries of origin. Read Less
Sail Date: February 2018
The crew, security and cleaning staff were all stellar. Melbourne folks are an absolute blast to party with. Carnival Liberty sells more alcohol than any other ship in the fleet largely due to the good folks from Melbourne's love for ... Read More
The crew, security and cleaning staff were all stellar. Melbourne folks are an absolute blast to party with. Carnival Liberty sells more alcohol than any other ship in the fleet largely due to the good folks from Melbourne's love for celebrating life to the fullest! If your looking for a glass-half-full trip then this is the one. It's also largely suitable for families, we could see no evidence of any impropriety.. just great great times. Truffles restaurant was great and they would break the dinner up with their dancing cabaret through the enthused diners. We didn't really try the buffet up on the Lido deck except for cooked breakfasts. The staff were so very courteous and helpful. They made the whole experience very personable one which I really love. The best advice I can give is don't try to participate in all the activities all the time - you will exhaust yourself. Just pace yourself and give yourself a little buffer to go and enjoy the view of Bass Straight from the observation deck. Read Less
3 Helpful Votes
Sail Date: February 2018
I did not know what to expect after hearing good and bad on Carnival. So, I did what I always do, I decided to take a chance. I'm so glad I did. I will make a few recommendations first. Get your cruise booked months in advance. Book ... Read More
I did not know what to expect after hearing good and bad on Carnival. So, I did what I always do, I decided to take a chance. I'm so glad I did. I will make a few recommendations first. Get your cruise booked months in advance. Book your parking (if driving)in advance. Read the reviews on the tours, in advance. Get your passport squared away. There are some cruise ticket holders for sale on line, if you want them. Get your cruise tickets just before you leave. You can book your land tours in advance but you pay when you book. That may be good for budgeting. Get your camera batteries charged just before you leave. Bring your phone chargers, dramamine and Bug repellent. Finally, they allow you to bring a case of soda and a bottle of wine p/p. I really recommend this one. Okay so the cruise. Trip scheduled to go to Cayman, Mohogany Bay Honduras, Belize and Cancun. First stop, Cayman, we booked the Stingray city and Reef snorkeling trip. Awesome. Allot of time spent with the stingrays. Everybody got a chance to pet and even kiss the rays. We had a chance, at the end, to eat local food before boarding the ship again. Next stop, Mohogany Bay. We booked the Private Island with lunch. This little Island is a sanctuary for animals found in need of help. They nurse them back to health and release them back to the wild. They also have a Mayan Temple and an arena. The Food, Animals and Temple were all way batter than expected. Next, Belize. Mayan ruins and River boat tour. Wow. An actual Temple from way back. Again, Awesome. This tour was the best. Lunch place is provided and you have to buy your lunch for about $10 buck. Affordable and good local food. Lastly, Cozmel and the Secret River tour and lunch. Awesome. Very informative and really cool. Literally. I don't want to spoil all the fun for you so I will not speak about everything at each place. I will say that I highly recommend all 4 of these tours. They were the highlight our land trip. Ok, now the ship. The Miracal was fantastic. The service was fenominal. Cabin Stewart was great. Food was great. I recommend the Steak house and the Chefs Table highly. These are must do. You have never had a meal like the Chefs table offers. Well worth the money. In all, everybody was genuinely interested in knowing if you are having a great time and what can they do to assure you are. Every thing about this trip was fantastic. I can't wait to take another trip. I asked many people on board, if this was their first or tenth trip. Many said this is multiple trips on Carnival and they only travel on Carnival. I asked, why? Cost, fun, service, ships, crew and bang for the buck. I'm going Carnival again. Are you? I heard so many different comments, good and bad, on Carnival, I was not sure what to expect. So, as I often do, I decided to take a chance. (People are so fickle). First off, I would recommend getting in town the day before. I heard some people talk about delayed flights, traffic etc. They were stressed. Also, get all your stuff, tickets, passports, etc before time. The day of the cruise was a very nice experience. We arrived at the pre arranged time and everything went as expected. We dropped off bags and I parked with, again, the pre reserved valet. They took my car and we were off to our vacation. We followed direction and went to check in. Unlike the airport, this TSA experience was pleasant. 1 - 12 pack of soda p/p and a bottle of wine p/p is allowed. I recommend this. We continued to the check in desk and that went off without a hitch. So far so good. We were then called and allowed to board. Here we go. Once on board, they directed us to the bar. Imagine that. Starting off with a drink. We were later allowed to go to the room. We unpacked and chilled out for a bit. We got underway and prepared for lunch. For our first meal on board, it was pretty good. We later went to customer service to confirm our tours. We booked 4 tours before our trip but you really don't have to do that. You can wait till you arrive to book land tours. I recommend reading the reviews on each tour. It will help you make a good choice. I did that and found 4 tours that were highly recommended. Booking ahead of time also helps with budgeting money. You can pay for this before the trip. As you will find out, they require a credit card be tied to your on board account. That is how you charge evening on board. We walked around the shop and learned our way around the ship. We ran into the SPA people. If you don't want to spend a ton of money, run away. They are very good sales people and you will be caught up in the excitement of getting a great treatment We later checked in for dinner at the main dining room. It took me 3-4 days to figure this out but you can order everything on the menu or even seconds. Now you know. As for the food, wow, very good dinner. Read Less
5 Helpful Votes
Sail Date: January 2018
This was my second cruise with Carnival, and we had a great time as expected. The service was outstanding. Most of all we want to give a shout out to several crew members: Thuthisa and Sanja-servers in the Saphire dining room, ... Read More
This was my second cruise with Carnival, and we had a great time as expected. The service was outstanding. Most of all we want to give a shout out to several crew members: Thuthisa and Sanja-servers in the Saphire dining room, Glenn-server at the Red Frog Pub, and Arnata-our cabin host. These folks truly made our trip such a delight; we will deeply miss seeing them, and we will cherish all the memories of the laughs we shared night after night. I am not a big snob about decor so we can sum it up as clean and beautiful. The food was good. We stuck to eating mostly in the dining room, but we also tried Guy's burgers a few times, and we have no complaints. Carnival ships are all about having fun, and they do a great job of giving you the opportunity to stay engaged. As far as the cruise ports... I hated Jamicia. The Montego Bay port runs a racket for duping tourists. We asked for a cab to take us to Doctors Cove and were shown to a small bus that charged 7.00. Once on the bus and driving, we were informed that we would not be going to Doctors Cove. Instead, they were offering for 11.00 more than the 14.00 fair to a souvenir shop and back, they would take us all around to several places so that we can experience Jamicia to the fullest and we would also go to a "much more beautiful" beach than the crowded tourist destinations. At this point, you were already stuck paying 14.00, so it didn't sound so bad. What ended up happening was we stopped at a shop with a bunch of crap made in China, drove halfway up a driveway and looked at a former plantation house (but we never went up to the house), sat in a hot, crowded bus as we went through a part of town that was not safe for tourists, and ended up at a beach that we had to pay 5.00 each to get in and had broken glass everywhere and garbage strewn about. I highly recommend you book a cruise excursion. You've been warned. The Cayman Islands If you like to shop, this place is for you, but the island dollar is worth more than USD so prepare to pay a bit more for your souvenirs. The snorkeling part of our Pirate Boat excursion was canceled due to high winds, but we made the most of the open bar and had a good time nonetheless. Cozumel We had the most fun here. The locals are friendly, there is a lot of stuff to explore around the ports, and we booked a private excursion of horseback riding for over two hours through the jungle and to Mayan ruins. I can't wait to revisit Cozumel. Overall, I have no complaints about the ship or Carnival Cruise lines. As for the ports, we should have booked more excursions. Lesson learned. Read Less
1 Helpful Vote
Sail Date: January 2018
This was our second Carnival cruise. First one was almost 4 years ago and I am so glad they improved on the embarkment and disembarkment. Before, they use to snap pictures of people when trying to get off the ship at ports right on the ... Read More
This was our second Carnival cruise. First one was almost 4 years ago and I am so glad they improved on the embarkment and disembarkment. Before, they use to snap pictures of people when trying to get off the ship at ports right on the gang plank. Now, they moved that to the dock, much better and disembarkation went so quickly going on and off. We did have a 2 hour delay getting on in Miami which was crazy and no one ever explained to us what was going on, but you're on vacation and away from the snow so no big deal standing in the sun in Miami for us Canadians. We had a balcony and it is the only way I have cruised so far so can't compare it to anything. Room was the usual small cabin/comfy quarters but how much time does one spend in their room, right? The cabin steward kept our room clean and lovely towel animals. Use to get chocolate on pillows but didn't get any this time. We went to Grand Turks, Puerto Rico, St. Kitts and St. Maarten - Puerto Rico is still my favourite place. Saw damage from hurricane's in PR but especially in St. Maarten. So sad. The planes are returning to St. Maarten. Did not do any excursions on this trip so can't recommend. Entertainment was good. Matt the Entertainment Director was great, very funny. The staff on the ship work very hard and are always so polite and friendly. The ship is kept very clean considering there are thousands of people on it. Dining, Buffets and Food: I am a plant based vegan and that was impossible on the ship unless I only wanted to eat salad every meal. I started eating vegetarian on the ship, which also was harder than you would think given it is 2018. In the dining room one evening, I was about to order the tomato soup as a starter but my waiter informed me it was made with "chicken" stock. Seriously! Then whenever I found stir fry at the buffet, it had chicken or shrimp or both. Only once I found it with just veggies. I went to the asian place for lunch and ordered a veggie stir fry and it was good, although very small. I found the selection of food anywhere on the ship terrible if you were vegetarian and for get it if you were vegan. Family I was with had lobster one night at dining and the lobster was mostly raw. I think for the amount of money I paid (and for Canadians, we also have to fly to a port), the food should be better with options that are not ALL meat, cheese and dairy. And if you make a soup that contains no meat like vegetable or tomato, use vegetable stock to make it not chicken. So many of the various salad options were loaded with mayo ... vegans don't do ANY dairy. I have to say, I was very disappointed in the food. I expected better. I contacted Carnival prior to going and mention I was vegan/vegetarian and they said talk to my waiter. One night in the dining room they made me a special meal, two pieces of broccoli, over cooked asparagus and two hunks of not cooked tofu. It was disgusting. Carnival, you need to dedicate a cook to vegetarians/vegans at meal time. Someone who can make at least one thing completely tasty and healthy. Waterslides - so much fun! Skyride- LOVED it! Summary: for us, cruising is so expensive when you take in account the airfare to get to a port, cost of the cruise, all the gratuities, extras for decent coffee or a drink and then all the expenses when you go off at various ports. I think it is cheaper to go to a resort for 2 weeks then one week on a cruise. I also think that since I have only been on Carnival, I will have to research the other cruise lines to see if they have vegan/vegetarian options that Carnival just does NOT have. If so, my cruising dollar will go to the line that does. I'm not going to neglect my health just because I'm on vacation. Read Less
1 Helpful Vote
Sail Date: January 2018
1) because my brother and his wife have never cruised before. 2) the price 3) where it was going. 4) because my brother and his wife still like to party. Carnival seems more like a party type atmosphere. The staff was wonderful from our ... Read More
1) because my brother and his wife have never cruised before. 2) the price 3) where it was going. 4) because my brother and his wife still like to party. Carnival seems more like a party type atmosphere. The staff was wonderful from our room steward Wayan to our dinner stall Dede, Ignatius, and Polett. to the staff in cloud-9. spent the day in New Orleans before embarkation. Embarkation went very smoothly ( great job) our cabin 7203 is classified interior, but has a window. It is interior with a picture(walkway view).It was our highest level yet. and a good choice. they do sell out fast. we enjoyed most of our dinning I was disappointed in the main buffet, but like the other 3 buffet or was it 4? guy burgers was very good, the pasta bella was not a buffet, but a sit down where you place an order and drop it off at the head of serving line and then go sit down and they deliver it piping hot as you ordered. a don't miss if you travel on the Dream. Main dinning room was very good. the chef's table was an outstanding experience. It di cost extra, but we thought it well worth it. the shows in the encore lounge were to mush like Vegas style and loud. we like more Broadway style performances. disembarkation went very smooth also. Read Less
3 Helpful Votes
Sail Date: December 2017
I have am a slight handicapped passenger. i did not need a wheel chair. I had preregistered on line and the curbside support was great. the first dock people in the terminal were more interested in text on thier cell phones and not ... Read More
I have am a slight handicapped passenger. i did not need a wheel chair. I had preregistered on line and the curbside support was great. the first dock people in the terminal were more interested in text on thier cell phones and not helping the passengers. when I asked what time I had to board she said its on my boarding pass. No zone was or number was on the pass that I made on line. I am a gold member and that meant nothring. I had signed up for a 12:30 boarding time and the not attentive two gate agents siad you wil jjust have to wait. when i was charging my phone I can what appeared to the supevisor or the gate area and she said I could have boarded already. We finally started the process of getting onto the ship. That is when all service disappeared. We go to the room after waiting and hour in the buffet area. the buffet line was over an hour wait. there was no assistance offered and I finally gave up and went directly to the salad bar. for a ship with over 3000 guest I would have thought more possible stations then the pasta hamburger and buffet areas would be open. the pizza was also an hour wait and the hambuger and pasta areas were also an hour wait. why the main dining rooms werent open I have no clue. When qwe got to the room. the 3rd wasnt there. We had expected a drop down bed but instead with had a trundle bed with a reaslly crappy mattress. No one was answering the steward line and no one was answering the service line. we finally went to the front desk another 45 min wait. Once I got the desk I was completely rebuffed with the fine print of the contract. if we had been told it was a trundle bed we would not have reserved the extended balcony for three. we would have gotten a standard balcony wiht the drop down ben. I asked for wheel chair assist and waited over 25 min. so my first 4 hours with Carnival were horrible. No food. room number ready and no wheel chair every showed up. when I gave up on the wheel chair another supervisor who was directing the traffic asked if he could help. My legs at that point had giving out and caused me to fall. Again no help from a staff to get up or get a wheel chair. then the continuous annoouncements. We douldnt understand and single word fo the announcements. if the ship needs to do this as load as they are it needs to be fixed. the announcements at 10 am and later should be eliminated and teh training load horns on the cozumel day were horrible. I thinki I load the hearing from laying out on the serenity deck. The food on the ship was about mcdonalds level of tastiness. poor soups, same deserts every night and the meat was 1/2 rate. this was my 11th crusie and 10th with carnival my gold level on this cruise ment nothing except the pin. no captains toast and nothing in docking etc. The service team needs to go to jet blue RCCL or southwest about service. our room steward was decent and no one got an additianal tip. I should have actually reduced all of the tips to $0 dollars. I was with 10 other men and trying to get carnival to get us onto a single table was like asking moses to party the red sea. We ended up with drunk lady that pissed off one of our guest who was celebrating his birthday and we ahd men at 3 other tables. The pizza was only decent. for the wait I would have expected more. It was basic but very greasy. I asked for vinegar for my fries and was told they didnt have any. IN all of my cruises on carnival I looked forward to different appetizer and never turned away a main because the pasta, sauce or meats were great. the sauses were average, the plate was filled with stuff that didnt look or taste good and the desert bar at the buffet was the same stuff each day. I guess the desert chefs have been allowed to serve substandard fare. I will not take the Victory again. I have had a ton better service on teh smaller ships like sendation and facination. and the ship we had in Alaska. I think we will use RCCL and celebrity for future cruises. Read Less
4 Helpful Votes
Sail Date: November 2017
My husband and I booked a quick 4 night cruise without the kids and had a wonderful time on the Carnival Liberty. Embarkation was smooth and the personnel at the terminal were friendly. We were on board within an hour of arriving. ... Read More
My husband and I booked a quick 4 night cruise without the kids and had a wonderful time on the Carnival Liberty. Embarkation was smooth and the personnel at the terminal were friendly. We were on board within an hour of arriving. Our room was ready when we arrived. Our cabin steward was unobtrusive, but always around if we needed him. We were in cabin 2473. It is in the aft of the ship and was always quiet and peaceful. No one was ever in the hallway near our cabin. We have been on about 12 different Carnival ships and this was one of our favorites. It didn't look like a circus threw up! The colors were muted pastels and everything was actually coordinated nicely. The ship was in good repair and well maintained. Every employee we encountered was polite and seemed genuinely happy to be there. We have never been on a cruise with such a wonderful, happy atmosphere. The food seems to improve every time we cruise with Carnival. They are really stepping up their game. Overall, we were very pleased with our experience on the Liberty. The only complaints we had was the temperature in our room was warm the whole time. If it were summertime it would have been miserable. Also, there was a horrible smell of raw sewage in a couple of the hallways. I mean HORRIBLE smell. I hope it was due to a temporary problem and not a permanent one! Read Less
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