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Cruise Ratings
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1 Helpful Vote
Sail Date: September 2019
Reasonable prices... yet the cruise is crying out for remodeling looks like an old vegas casino. Smells very much like one too, alcohol n cigarettes . I don’t feel is family friendly as the bar is right next to the pool. People were too ... Read More
Reasonable prices... yet the cruise is crying out for remodeling looks like an old vegas casino. Smells very much like one too, alcohol n cigarettes . I don’t feel is family friendly as the bar is right next to the pool. People were too drunk we saw 3 fights not something I want my kids to experience on our family vacation. The pool I feel is too small for everyone on board it gets too crowded... the main activities took place on the days where you can get offthe ship, and the actual day when everyone stays on board not much to see or do.... In regards of the food not much vegan or vegetarian options but like anywhere else is all about getting creative with your options. But the high light of the trip has to be dinner, the staff is amazing made us feel like royalty..... Not sure if I would spend my money on a cruise again maybe I can try a different cruise line, definitely a resort is the way to go, for us as a family. Read Less
Sail Date: September 2019
Let me start by saying I have spent the last 20 years sticking up for Carnival. I would tell people I was going on a carnival Cruise for vacation and they would try to take a collection so I could buy up to RCCL. I figured it was fun and ... Read More
Let me start by saying I have spent the last 20 years sticking up for Carnival. I would tell people I was going on a carnival Cruise for vacation and they would try to take a collection so I could buy up to RCCL. I figured it was fun and had great service, so I could live with the food being mediocre and the bed being basic......and then I had a much different experience. 18 friends on a Carnival 5 day at my recommendation. Mostly first timers. It started with the confiscation of our 8" fan which my wife needs to sleep. After 2 hours of standing in line at guest services and losing my temper, they retrieved the fan that they said couldn't be retrieved. You may think this is an odd carryon but at least 8 other people were standing n line for the same thing. You see, it isn't listed as a restricted item and I have taken the same fan on several other Carnival Cruises. My room steward stopped by while we were unpacking to set up a time for his one visit per day. They leave 1 towel per person, so if you shower more than once you are using a damp towel. On to the dining room where the waiter told me if I brought an open bottle of wine 1/3 of the way full, he was going to charge me a corkage fee......I poured it into a water glass and proceeded. The menu has changed as well and the items we used to look forward to are now an upcharge. Guys Burgers was good, the Taco place was good and the Pizza place was good but it always had a long line late at night. If you have a soda card, expect to wait until alcohol drinkers are served before you get yours. I actually was delivered a second beer before the waiter brought my wife's Diet Coke. The activities crew was good, Donkey the Activities Director was quite entertaining. Both Comedians were good and the port of Galveston did a nice job with crowd control. One more tip, luggage tags are no longer dropped at your room, if you want to check your luggage, you have to go to guest services to get tags Most of our group decided to self carry in order to get off the ship sooner. We were in group 18 for the checked luggage and beat them by 20 minutes..... Read Less
3 Helpful Votes
Sail Date: August 2019
This was my first cruise however my parents were with us and they had been on many cruises. We were extremely disappointed as soon as we stepped on the ship. This shop had 2 tiny pools, 3 whirlpools and an over 21 area that did not mean ... Read More
This was my first cruise however my parents were with us and they had been on many cruises. We were extremely disappointed as soon as we stepped on the ship. This shop had 2 tiny pools, 3 whirlpools and an over 21 area that did not mean anything. The pools were so small it was impossible to get in. There was 1 store, a tiny candy shop for kids and 1 jewelry store. Nothing at all to do. They had a treasure hunt for the pictures that team members on the ship had taken. Each day you had to go on a search. No link or sign in to make things easier. I know I missed pictures and was very disappointed. Now the food that’s a whole different story. The buffet was so packed that it became too much and it was easier not to eat. No healthy food at all. It was also beyond hot. How can you stand in a line for an hour to eat in the heat. It was complete insane. The ports were beautiful and the staff was top notch. It is unfortunate that a ship like that has to have such bad reviews because the waiters, housekeepers and all were simply amazing. Unfortunately this ship left a really bad taste in my mouth and probably will be the first and last cruise for my family! Read Less
1 Helpful Vote
Sail Date: August 2019
I was on the Sensation many many years ago. There was a sale I couldn't pass up. Cost for both my husband and I 377.00 with a 100.00 OBC for an inside room. I did get a call the night before because I am platinum that they had an ... Read More
I was on the Sensation many many years ago. There was a sale I couldn't pass up. Cost for both my husband and I 377.00 with a 100.00 OBC for an inside room. I did get a call the night before because I am platinum that they had an ocean view no charge for us so I took it. I forgot about the fantasy ship purple and brass. Carnival really needs to do something when they do refurbishments they need to make more changes. The pool area was ugly. Maybe I am spoiled but I do not like the mega ships so I have cruised many times on sunshine ( my favorite ), Dream and others. I did fly down from CT I did spend money to get the ship so it wasn't that cheap when I added everything in. Our cabin was m39 and our room steward was awesome!! Our room was nice and cold and always clean. FYI no hair dryer. I forgot to bring mine. Sea days were boring. I am not into bingo , art sales etc. I spent all my time on the serenity area. Way too many kids for one small pool on the lido deck. They need more umbrella's . They only had 4 the first row and after that good luck. It was so hot we used the shower to cool off. If we went into the hot tub we went in early and sat in the shaded part. Food was the worst ever. Pizza , I would not even call it that. I loved it on the the other carnival cruises I have no clue what happened here. I had a grilled cheese at the deli and my bread wasn't even grilled. Dining room only item worth eating was the braised beef, and some of the soups. We did the buffet twice and at least we can maybe find a couple of items. The desserts were lacking at the buffet at night most were diet desserts. The water tasted like water that came out of garden hose. I was so upset not to enjoy any meals. Guys burger too much paprika on the fries and the burger was just okay. Crew staff was always smiling and I thought the ship was kept very clean . Now, the entertainment was awesome, this is what saved my trip. Deon the CD was terrific. Don't miss his trivia nights in the atrium lobby. He sings and dances and gets the crowd going. Just June the comedian was great. We went to all of her shows and the shows at the main theater were actually very good. Casino very smokey and small. Not many places to just chill inside and people watch. Just the main strip near the casino and coffee cafe. They didn't hound the people much for pictures so that was a plus. If they made some major cosmetic changes ( pool area, serenity, and upped their food I would try it again. I like the fact that it's a small ship. Read Less
2 Helpful Votes
Sail Date: August 2019
I rarely take the time to write reviews, but I think that cruises are something that a lot of people depend on reviews to help them in their choice. I am the same way, and I should have paid closer attention I guess. We sailed very ... Read More
I rarely take the time to write reviews, but I think that cruises are something that a lot of people depend on reviews to help them in their choice. I am the same way, and I should have paid closer attention I guess. We sailed very recently on at the end of August 2019. So to start off, Carnival Valor is an older ship built in 2004 I believe, and it does show outside and inside of the cruise liner. On the outside appearance there is quite a bit of rust showing on the hull and a lot of over painting of rust areas. The deck areas seem in decent shape, and they work hard to keep the surfaces clean. The inside stateroom, we had a balcony stateroom, there are several issues. There are light switches missing, or pushed into the receptacles, lights not working, lights blinking, receptacles not working, and very few of them, stains on carpet, and I think every glass on the outside of ship had not been cleaned in quite some time. The main attraction decks, 3,4, and 5 were actually pretty nice, but there was always elevators out of service, so wait times were sometimes up to 10 minutes, so be prepared for stair usage. The dining areas just seemed dated, almost a 1950's maybe 60's look to them, and just did not give you that wow feeling around the buffet areas, but the main dining room, Lincoln, was in nice shape, and had a comfortable feeling to it. There is a lot of 4 person booths, so do not expect to be sitting with a large group of people, and meeting over dinner. I am going to do my best and be nice about the food, cause hey, that's why we do cruises right. Well, to be honest the main dining food was just, NOT GOOD! Appetizers, yeah very, very small portions, you will need to order more than 1, like the shrimp cocktail comes with 5 very small shrimp, fried calamari you will get 3 as well.. The main courses, are always a treat, if they are tasty, but sadly not so. The taste of most items were bland, or just not worth eating, and most of the time we left over half of it on the plate, and left the dining hall before dessert. The salads were OK, but it seemed they used store bought type dressings, and sometimes they would have a smell as if they had been left out too long, my wife even felt a little sick after eating a Cesar salad one evening. We tried the buffet a few times because of our dining hall experiences, and it was worse off that the main dining. I cannot recommend eating the buffet unless it's for the breakfast which was actually good. We basically survived for 5 days by eating Guy's Burger shack ( Delicious by the way ), and the pizza shack. I know it's sad, but actually enjoyed the room service sandwiches more than the main dinning. We will move into the entertainment portion, and i only have a few words on it. The shows we watched were enjoyable, fun, and well entertaining, so I can't knock them on that. I think the entertainment is what saved the trip overall. The services by the employees were top notch as expected, and our stateroom was always taken care of by our room steward Putrauwn. He provided excellent service, and knew our names every time we met in the hall. Ports and Shore excursions. Whew, were to start.. Cozumel, beautiful water, nice people, and very enjoyable. We went on the Passion Isles excursion, but I cannot recommend this experience for the price point. There is boat ride to the isle, and that will use up 45 minutes of your time if your lucky, then a couple meetings later, a hour and a half has gone my of your time, and your finally able to go get a place on the beach. This is an all inclusive excursion, well somewhat.. The free drinks are out of coolers that are just awful, if you want any frozen drink, it's 8 bucks a pop, want some goggles for a little snorkeling in the small swimming are, 10 bucks. Oh, don't forget about the 4 photo ops you must make before you get your seats, they come round for 12 bucks a photo. Then you get the massage ladies that will what feels like hound you , us 7 times, for a 30 minute massage for 50 bucks. I cannot say to eat the buffet food, birds everywhere and flies. We saw a bird dive right into one of the buffet trays, and take food, and nothing was done. The food was also not very good for what we tried. There is a nice little shopping area the locals have setup on the isle for some souvenirs, but if you get close, they come at you like street vendors. So, we made it through a couple hours of beach time, and now we have to make the 45 minute ride back to the port area. Yes, that is deducted from your 5 hours total time for the excursion. Lets move on, to Progresso!! Progresso, very nice people, and you can get your start right off the bat. We did another excursion, The all inclusive beach, and it's all inclusive... There is a 30 minute bus ride to the location, which is deducted from total time but hey the pier is 6 miles long as well, so at least no walking. You get to the beach house, with 2 pools, 2 bars, lots of space and fantastic food. You do not need to walk to any bar, the workers take such good care of you, and oh yeah, all your frozen drinks are free as well.I forgot to mention, it's a FULL OPEN BAR, not just some lousy whiskey or no name drinks... You can go here without a single dime in your pocket, cause you don't need it, unless you want to tip or get a massage, 30 bucks 30 minutes, which we were never asked to get. I will definitely go back to this location. I really wish I could rate this higher, but due to the extra cost of everything, and the Poor, Poor food quality, and the state of the staterooms, I just can't. Read Less
2 Helpful Votes
Sail Date: August 2019
So to first begin our room was not set up like we asked for. There was no menu for room service or pen to write down breakfast room service. No complementary water in our rooms either. The staff are not nearly as talkative or friendly as ... Read More
So to first begin our room was not set up like we asked for. There was no menu for room service or pen to write down breakfast room service. No complementary water in our rooms either. The staff are not nearly as talkative or friendly as they were on the Victory! Internet did not work on my husbands phone that we paid for. The fun shops should be renamed dud shops. They had nothing no shot glasses or cool keepsakes, nor cool toys for kids. The children’s activities are done later in the evening during most kids nap times. The food was extremely bland my two year old loves pizza but hated the pizza on the ship. The cruise director Kevin was annoying he tried way to hard to be friendly and liked that it was annoying to hear him. There was no music ever on the lido deck no one was dancing. The play area for kids is completely unsafe and none of the toys were bolted down! Not the ship for me! If you go carnival stick with the ship you love! Read Less
3 Helpful Votes
Sail Date: August 2019
I have been on many carnival cruises, royal Caribbean cruises and Norweign cruises. Pros of the Horizon: Italian specialty restaurant, food was spectacular. Dining staff was great, as was the whole crew staff. Good movie selections ... Read More
I have been on many carnival cruises, royal Caribbean cruises and Norweign cruises. Pros of the Horizon: Italian specialty restaurant, food was spectacular. Dining staff was great, as was the whole crew staff. Good movie selections in cabin. Cons: Low ceilings throughout ship. Atrium small with generic decor. No windows and sitting area to just sit and gaze outside to look at ocean and just watch people walking by (very confining). No band and dance area in casino like they have on other carnival ships. Casino is small with poor layout. "Smart Elevator" system was terrible extremely long waiting time. Floors are very slick on lido deck. Lunch buffet horrendous. You will be eating a lot of Guy hamburgers, pizza and deli selections. I was never informed of the "Family Harbor" section of the ship so if you decide to go on this ship inquire about the Family Harbor. No pool in the serenity area. The entertainment was amateur hour. There are much better carnival ships just remember the newer the ship does not mean it's better. Read Less
Sail Date: August 2019
The cruise was affordable for our party of ten especially we booked at the last minute. My party and I went on a 4 day cruise to Cozumel Mexico on the Carnival Valor; this is my third time cruising with Carnival cruise line and first ... Read More
The cruise was affordable for our party of ten especially we booked at the last minute. My party and I went on a 4 day cruise to Cozumel Mexico on the Carnival Valor; this is my third time cruising with Carnival cruise line and first time on the Valor. Other than the Cruise Director, Kevin, my family and I didn't have a good time and I didn't like the ship. The Valor seemed small, congested and cluttered and it could use some updates especially in the sports area, which was small and dated; also, they could use some new loungers because a lot were stained and need to be replaced. My party included kids, teens and young adults, and I found that there wasn't a lot of activities for the teens and kids. The pool area was crowded the majority of the time as well as the sports area, and the sports area closed at 5 pm everyday, "which didn't make much sense to me," so my kids really didn't do much. Some of the food was okay, especially the burgers from Guy's that was a hit for those that like burgers, but the other selection of food could have been better. The cabins were a decent size and considering that there was so many people on the ship the washrooms throughout the ship were kept clean so that was a positive. My only complaint with the cabin is one wasn't ready when we arrived. There were dirty linen left in the room and they didn't have the beds set up for the four individuals staying in the room. The bars stayed busy throughout the day, and a lot of time we had to wait a long time to be served. I wasn't crazy about the entertainment: the comedian we saw our first night there was not funny so we ended up leaving, I didn't enjoy the singers they didn't make it exciting and everything else just seemed boring. We planned for this trip for two months, but everyone was disappointment on the cruise and couldn't wait to go home. Read Less
1 Helpful Vote
Sail Date: August 2019
My husband and I cruised royal Caribbean in the past and after finding their staff rude and condescending Carnival seemed like the logical choice when we were looking for a cruise line to take our kids on for our family vacation. So ... Read More
My husband and I cruised royal Caribbean in the past and after finding their staff rude and condescending Carnival seemed like the logical choice when we were looking for a cruise line to take our kids on for our family vacation. So first let down was during embarkation, going through security my husband who is a former active marine gets stopped because he has an hollow bullet bottle opener on his keys. A gift I bought him because it was a bullet fired in Iraq during a former tour that had been custom made. Keep in mind this is hollow with a tip so dull even if it was fired it would bounce off its Target. I might be able to overlook this if we had not made it through security with a wine bottle opener that not only had a stainless steel corkscrew on it but also a 2 inch straight blade. So please tell me what the more dangerous thing ? So thanks for the appreciation for your veterans service. The towel policy is completely assanine , while most ships have crates of white towels for you to take from, Carnival makes you sign out every towel you take with your folio number , which is yet another 4 digit number for you to remember on top of your room number. AND ! If you are in a room that is ajoined to another room don't think you can check out and return towels to your ajoining room account where say your husband and 2 kids are assigned , no no no , your folio number only , doesn't matter your one big happy family , keep track of everything you sign out or prepare to be harrassed . But THE CHERRY ON TOP of everything had to be ..... Carnival makes it super nice and convenient to pre pay for things. Which we did with everything we possibly could ! Paid for the rooms in full ... Obviously that's required but we also paid our gratuities in full , paid for our excursions in full , all 4 of our kids bubbles packages as well as my husband's cheers package . We also placed a $15 limit on each of our children's sign and sail cards to visit the arcade or the candy shop or whatever they chose to do while enjoying their time on the ship. So the kids go to the arcade and spend their money and two days later my husband and I go to the arcade with them to play and everyone's cards are declined , so we proceed to guest services to see what's going on and much to our surprise our children have racked up somewhere around $600 worth of an arcade tab. So we ask what happened to the $15 limits and carnivals guest service response ? Why didn't you come to the service counter to verify the limits were properly set on the first day on board ? Well I don't know , how about the fact that the first 2 days on board the line for guest services was 2 miles long wrapping around the boat with a 2 hour minimum wait . And considering I took care of everything BEFORE I got on the boat my idea of vacation is not starting it off verifying that you did your job ! Everything else was taken care of , we had the tickets for our excursions , our kids were able to get their hearts desire of soda and my husband his fill of alcohol why would this not also be taken care of ? So what else did Carnival do or say ? Nothing and we got stuck with a $600 arcade bill , a pretty hearty mistake for us to have to cover , so thanks for that treat Carnival. The one good thing I have to say is about the dining team. We had a crew from the Philippines, the primary guy serving us was GERENE and he is fantastic ! Day 1 he had our kids drinks memorized as well as my husband's preferred drink beverage. He was always on top of everything , interacted with our kids so well , catered to our picky eater without batting an eye and knew everyone's names at the table by the second night. Truly the only people on board that made the cruise enjoyable and worth the money we spent. In the end I would rather pay Royal more money to have rude service people who do their jobs than pay carnival to have them completely fall short of impressive customer service or even mediocre service . Read Less
Sail Date: August 2019
Destination cruises are just that. You board a ship with the intention of having an amazing onboard experience as well as having wonderful destination experiences. To that end, this trip is definitely what you make of it. The onboard ... Read More
Destination cruises are just that. You board a ship with the intention of having an amazing onboard experience as well as having wonderful destination experiences. To that end, this trip is definitely what you make of it. The onboard entertainment was less than overwhelming due to the repetitive with the string instrument trio playing EVERY evening and one of the two comedians having NO routine WHATSOEVER - he concluded his last nights TERRIBLE performance with asking the audience to give him a break (from our silence) and taking a bow to let us know that he was finished. The lines for meals were insufferably long irrespective of whether it was breakfast, lunch or any of the snack stations (pizza, burger, or BBQ). We had breakfast in the Southern Lights 3rd floor dining room and you could not be in hurry for that meal insofar as breakfast there was at least a 45-60 minute undertaking. The dinner portions were the smallest of any cruise that I've been on and it was rare to hear anyone in our party RAVE about their evening meal. Now to the destinations - Half Moon Cay (supposedly the Bahamas), Grand Turks (a 7 mile long by 1.5 mile wide island attached somehow to Turks and& Caicos) and Amber Cove (an $86 million dollar Carnival Cruise manufactured destination on the Dominican Republic). None of these destinations can be remotely associated with what one would perceive the Bahamas or Turks and Caicos or the DR to be. They're Truman Show-ish prefabricated stops affiliated tangentially with sovereign Caribbean nations but requiring no passport for passengers to disembark and infiltrate. Tantamount to changing sets in a Hollywood production. Now I do understand that the resort industry would not appreciate 4,000+ people infiltrating these luxurious $1,000+ a-night resort towns with their world famous beaches for 6-hours at a time; but we didn't visit the Bahamas or Turks and Caicos or the DR. We visited Carnival prefabricated (or owned islands like Half Moon Cay) destinations with no organic link to these sovereign Caribbean nations whatsoever - unless you consider the very industrious and ubiquitous Jamaicans who worked EVERYWHERE...NO PROBLEM MON!!! I'm married to one, so that was a plus!! Overall, this trip was disappointing. My floor, our cabin smelled like no other ship I've ever been on. The internet (a $15/per day up-charge) NEVER worked!! The entertainment outside of the Showroom was mediocre and the cruise director Simon's "lovely jovely" (yes JOVELY) was not as nifty as his million repeats of him saying it would suggest. Read Less
2 Helpful Votes
Sail Date: August 2019
We chose the Dream because we enjoyed sailing on her out of New Orleans and got a casino offer at a pretty good rate out of Galveston which is where we live. Embarkation was simple and quick. It was really nice that the muster was ... Read More
We chose the Dream because we enjoyed sailing on her out of New Orleans and got a casino offer at a pretty good rate out of Galveston which is where we live. Embarkation was simple and quick. It was really nice that the muster was indoors since it was mid August. Our stateroom was on Lido forward. This meant a lot of walking (I had a knee injury and had to use a cane), but we chose this stateroom so that's on us. The room was clean and tidy, but we didn't see much of our steward. Room was cleaned once per day during dinner hour. This is a far cry from the service Carnival provided in the past, though it's no fault of the steward. He did his best. Smoking areas on 5 and 11 received no bar service. They were very small areas with no access to pool nor whirlpools. Smokers were confined to the very small areas and not allowed to use sun loungers. Deck 5 smoking area was blocked off about half the cruise. Deck 11 smoking was right behind the stack and black oil spots were all over our clothes. Casino area was of course full of smokers. Where else could they go? Carnival makes a good bit of money off of smokers. STOP TREATING THEM LIKE TRASH!! One other thing about the casino...there was a drawing held one night and we were to receive an entry for every 100 points we had. We each had around 1300 points. We realized as we watched the names roll around on the screen that neither of our names were there. That didn't give us a very good feeling. Steakhouse. What happened here? This used to be a very nice experience with yummy food and beautiful composed plates. Now you get a piece of meat and roasted tomato dropped on your plate. Why this change??? Terrible. Raise the price if you need to, but don't just ruin it by destroying the ambience! Main dining Food mediocre as usual, but the service was impeccable. Yaco and his assistants were awesome. Yaco served drinks at the back pool on shore days and was the only server to come up to no man's land (smoking area). Thanks Yaco! Crew They were as awesome as they could be. They are overworked and treated like crap by many cruisers. We always treat them well, enjoy talking with them and tip extra. They are the only really enjoyable part of this cruise. Entertainment Violinists were good. Otherwise really lacking. I know you can get better entertainment. Finally We've all seen the carnival experience go downhill over the years. I understand keeping costs down to allow more people the opportunity to cruise. I've never cuised another line so have nothing to compare it to. I've always loved the cruising experience til now. It was the first time I've wanted to go home from a cruise. If you smoke, be warned you'll be treated by the cruise line as a lower class citizen. I won't say that I'll never cruise again, but right now I sure don't want to. Sad. Read Less
2 Helpful Votes
Sail Date: August 2019
The main attraction for choosing Vista was the sky ride. This ship went out of a service for almost 2 weeks to fix the propulsion issue, why did they not service the sky ride(first problem)? There were 5 adults and 4 young adults (17-21) ... Read More
The main attraction for choosing Vista was the sky ride. This ship went out of a service for almost 2 weeks to fix the propulsion issue, why did they not service the sky ride(first problem)? There were 5 adults and 4 young adults (17-21) only 1 liked Vista. This was cruise number six for 4 of us with Carnival. Embarkation and disembarkation went well, cabin(great), service(great). The second problem we en counted was no air conditioning as soon as we stepped unto the ship. It felt like outside. There were fans on the floor all the way to the lobby. The elevator ride to the 10th floor was no better. The 10th floor lobby and the cabin had air conditioning. The cabin did not cool as well as other ships (Breeze,Magic,Freedom) the thermostat has no digital readout, only red bars for heat and blue bars for cold. The third problem was the minimal air conditioning in the buffet(Lido). The middle was ok, but on either end near the pools you could fell the heat. The fourth problem was the temperature of the food in the buffet, it was always too low and the choices of food could have been better. Thank goodness for Guy's Burger Joint!! This ship also lost power while we were away our 3 rd excursion trapping my elderly in-laws in the elevator. They had to walk 2 flight of stairs to their room. For the amount of money spent on this ship it should not be having these problems on a continuous basis. It's like this ship was built with no plans or means to fix something if it breaks. We always hate to leave the ship on the final day but we were happy to leave today. We are also planning another Carnival cruise next year but not on Vista. Read Less
2 Helpful Votes
Sail Date: August 2019
This was my platinum cruise and was very convenient choice for us but I absolutely do not want to ever go on this ship again and will def rethink ships remodeled! This ship was old and had a negative history. ( fire,arrest and even a ... Read More
This was my platinum cruise and was very convenient choice for us but I absolutely do not want to ever go on this ship again and will def rethink ships remodeled! This ship was old and had a negative history. ( fire,arrest and even a death ) So in order to save the ship they had to change the name and redo. Big problem was they didn't think it all through or just didnt care) It was a smaller older ship. The corrections made them more money and passengers more annoyed They did away with laundry rooms on most floors and added more rooms. They made everything we like smaller! They added more dining choices BUT many are for a price! They took away much of the dining space ( free) and left people waiting in ridiculousy long lines for food... The pools were literally standing room only ! Serenity did not have their own pool either. SMOKING!!!!!!!!!!!! I smelt smoke pretty much everywhere. I know this is huge issue for many but one would think remodeling would help things but it certainly did not. Carnival ships are set up the worst of all ships when it comes to avoiding second hand smoke,, In order to get to certain areas you have to walk through the casino which is ALWAYS disgustingly full of smoke! Not only that but the area is open to all the floors of the atrium so the smoke hits everyone! Constantly seeing people walking around with their faces covered. They have very very little food for kids and it was an issue just to get milks and juices. unless the go to the camp carnival, there is nothing for them to do. They took away most of the free room service . It now only goes to 6p . After 6 you pay! To sum it up. They added more rooms to make more money . More people with less room to play ( except casino) less free dining, Read Less
2 Helpful Votes
Sail Date: August 2019
We sailed on the Carnival Sunrise as part of a large 40+ group of friends, so we did not choose this particular ship or itinerary. We have sailed with Carnival before and are Gold level members. Embarkation: We were pre-assigned a ... Read More
We sailed on the Carnival Sunrise as part of a large 40+ group of friends, so we did not choose this particular ship or itinerary. We have sailed with Carnival before and are Gold level members. Embarkation: We were pre-assigned a time to show up to check in for boarding. That was excellent and went very smoothly. Hats off to Carnival and the NYC port for making what used to be a nightmare, a pleasant experience. Cabin. We had a balcony cabin on level 6. We were near the Atrium. The room was quiet despite the loud night-time parties in the Atrium. The room location was ok for most areas of the ship we frequented. Our cabin steward and staff were extremely friendly and efficient. Our plumbing worked fine! Balconies were cleaned during our cruise, which was nice. Plenty of USB & AC outlets for our electronics. Air conditioning was sufficient. Public areas: The pool areas were crowded as usual on a ship, especially on sea days as you would expect, however, the pools are too small for the number of guests on board. We did not even want to go in as there were shoulder to shoulder people in the pool most of the time. NOT INVITING!. The lack of staff to clean the dishes from the pool area made for a messy area much of the time. Poor ship design between the Guy's Burger joint and the Lido Marketplace made a narrow passageway that caused traffic jams constantly. I was always afraid my food would be knocked into and spilled moving from outside to inside. The coffee/tea area, ice cream machine and the pillar/railings make for a very narrow 2 way passage. The air conditioning in some areas either did not work or was poorly designed. We found "hot spots" all over the ship. Food: The dining room food was fine, wait staff worked very hard. Most of the time I received what I ordered. The Lido marketplace buffet was overcrowded most times, It seemed to run past the stated closing each day as there were still people waiting in line to get food at the closing hour. Buffet food was ok, not exceptional. We ate there only twice. Guys burger joint was fast and good, the Blue Iguana Cantina was OK but fast to get food, Pig & Anchor was excellent! Highly recommend if you like southern BBQ! Lucky Bowl was excellent! No lines to speak of most of the time. we ate there frequently. Did not try the 24 hour pizza but we heard it was good. Did not try Bonsi Sushi (extra charge), it was empty most of the time. The Red Frog pub was a large area, not crowded, beers were ok. Personally I did not like the Red Frog "red ale", but the Toasted Amber was good. The ship seems to have only 4 flavors of ice cream (chocolate, vanilla, strawberry & butter pecan). Only the first 3 are available soft serve, butter pecan is available in the dining room with the other 3 flavors. Personally I wanted more choices in the dining room as Ice cream ins my choice of dessert. Not a fan of cakes, etc. Lido buffet was also one of the poorly air conditioned areas of the ship, it was hot most of the time, which made eating uncomfortable. Staff was good cleaning the tables. Ports of call: Grand Turk: The ship dock at Jimmy Buffet Margaritaville. Just a pool/beach stop, nothing to see there. Food & drink is for purchase only, not free. We took a private trolley tour with Island Trolley Tours (not a ship excursion). the were excellent. If you want to see the island, this is the only way ($30/pp) Ship tour is twice that. Buy tickets on beach or online prior. San Juan: Ship docks right in town, El Morro is a long walk but do able with the time allowed. Amber Cove: Another pool stop. Pools are very crowded both in Margaritavile & Amber Cove. Nothing to do there other than shop & swim in the waist high water. We did not swim in the pools as we dislike over crowded pools with no shade opportunity other than hiding under a foot bridge. Disembarkation: Handled well. we lined up around 0830 to get tags. we had tag # 8. This got us off the ship around 1030. We waited in the Liquid Lounge. The only complaint I had was I did not have any idea when our number would be called. We had someone picking us up and I was not sure when to tell him to be at the dock. Geting off the ship and getting our luggage was excellent, and efficient. Customs was a breeze! Final thoughts: Level 3 was the best serenity area on the ship. Forget the official Serenity deck as it was also overcrowded and no shade. Deck 3 off the Atrium was quiet, had a panoramic ocean view, a nice breeze, and was near the Atrium bar. Plenty of deck chairs also! If you like crowds, loud parties, so so ports of call and long lines...this is the cruise for you! Read Less
3 Helpful Votes
Sail Date: August 2019
We booked the cruise for end of summer, we had to stand in line at guest services 4 times the first day, because our cards wouldn't work for purchases or as our room keys! So our first day we stood in line at guest services for over ... Read More
We booked the cruise for end of summer, we had to stand in line at guest services 4 times the first day, because our cards wouldn't work for purchases or as our room keys! So our first day we stood in line at guest services for over 1.5 hours trying to get keys to work. At supper we were on anytime dining, so we went to dinner in dining room, we were greeted and seated. After 20 minutes, I asked a waiter, who would be taking care of our table? He immediately said I will send someone over shortly. If anytime dining is a problem for the staff, then do away with it! We didn't ask for anytime dining, that's what we were given. If carnival wants the vista to be there flagship, they missed the bar!! They have tried to include everything and left out the basics. An example of this, the casino is on the fourth floor, and there is not a mens restroom. The casino dealer told me the restroom was on 3rd level for the men. Makes no sense. If you have a womens restroom go ahead and spend the money for a mens restroom too. Again Thursday evening we are standing in line at guest services, card is not working again. They have our credit card on file, all charges are to go to the credit card, and guest services said our card is inactive, but she didn't know why? Guest services reactivated our card, and now we can make purchases again. Guest services has been a nightmare!! Supper on Thursday night, I ordered lobster tail which was an additional $20, the waiter brought me 2 lobster tails, I cut into the first one and took a bite. It was like a rubber band, overcooked!! I informed the waiter that it was not good, he kindly took it away, and explained that I would not be charged the $20 for the lobster. I thanked him for not charging me. Generally the table is cleared and then dessert menus are brought, not tonight! My wife was still eating her supper, and here comes the dessert menu. I know this was because I returned the overcooked lobster. Highlight of the cruise for us was the comedy show on Thursday evening and Mr. Sanchos at cozumel. Mr sanchos is not a carnivasl excursion, but is worth every penny. JiJi Chinese restaurant is a great place to eat! Cost like 15 per person, but you get way more food, than you can eat. Unfortunately, we have already booked the vista for December. Hopefully we will have a better experience in December. Read Less
2 Helpful Votes
Sail Date: August 2019
I'm not sure that I've ever given a negative review of a cruise before but there is a first time for everything ... We live in Charleston so we were very excited to sail out of our home port. Avid cruisers, we've enjoyed ... Read More
I'm not sure that I've ever given a negative review of a cruise before but there is a first time for everything ... We live in Charleston so we were very excited to sail out of our home port. Avid cruisers, we've enjoyed Carnival, RCCL and Disney cruises and have always praised Carnival for its service and food quality, as well as the variety of entertainment. That said, I feel that the service has deteriorated dramatically since our last Carnival cruise. This ship, in particular, was aged badly and there was no sign of the daily maintenance that we were used to seeing in the past. Our room steward was Ok but the room itself looked old and unclean. Our wait staff was below average; one was even visibly annoyed when my nephew and I would order multiple desserts to share. The food wasn't appetizing, except for the Guy's Burger Joint, the taco stand and the deli. One word of caution, Guy's Burger would only give you one onion ring per burger... I've never been denied any food request on a cruise ship until now...Anyone else think that pre-paying tips may be the death of good service on a cruise??? I've also noticed that with the new drink package option, there are no longer nearly as many waiters available pool side. With the exception of one day, we had to walk to the bar for each drink. Given that we have two kids that were playing in the pool or napping; that is way easier said than done. Finally, the ship wasn't family friendly and the kids' club hours were not long enough and it didn't matter because my kids didn't want to go anyway.... Unfortunately, this will probably be our 11th and FINAL Carnival cruise. Read Less
4 Helpful Votes
Sail Date: July 2019
If I could do two and a half stars, I would. We decided to do a cruise, which was not something we had ever done before. We decided on this ship because it was well priced, out of NYC (which is where we live), recently refurbished, and ... Read More
If I could do two and a half stars, I would. We decided to do a cruise, which was not something we had ever done before. We decided on this ship because it was well priced, out of NYC (which is where we live), recently refurbished, and Carnival has a good reputation as being a family friendly cruise line with great kids amenities. The Good: The stewards and other staff were lovely. Very nice and friendly. The Bonsai Sushi Restaurant was very good and well priced. Lucky Bowl was a terrific lunch time option if you didn't mind eating soup for lunch when it was 90 degrees out. The lobster rolls were good at the seafood shack, but also had an additional up-charge. The fries were consistently excellent. Chris Williams (the cruise director) was a lot of fun. Puerto Rico was an excellent port and we had a terrific time there. The kids really enjoyed putting on their bathing suits and watching movies while in the pool on the Lido deck. The Average: I was in one of the Port Hole rooms and one of the beds is obviously a sofa that is converted into a bed. It was very hard. My husband slept in the other bed which was far too soft for me. In room entertainment is very limited. Our snorkel excursion at Grand Turk was fine. Trivia contents we mostly esoteric and not real competitive trivia. The Bad: Honestly, where to begin? There were lines for everything. The ship is very poorly laid out and very cramped. They said the anytime dining and the set time dining had the same menus, but they did not. My kids (7/9/10) HATED the kids club. After the first day they referred to it as "baby jail" and refused to go. The reason for this cruise was the great amenities for kids. While they liked the water slides and the ropes course, that was about it. For a ship that was recently refurbished, it was very run down. Sewage smells in the hallways, the sprinkler head in our cabin was held on with duct tape, doors did not close, things had already fallen off the walls and elevators consistently did not work. Restaurants: (in order of appreciation): Bonsai Sushi (mentioned above) -- up-charge Fahrenheit 555 -- up-charge. The Waygu beef was excellent, the lobster bisque excellent, and that was about it. It was as good as any third tier steakhouse. The service was OK. Seafood Shack -- up-charge Excellent lobster rolls and fries. The crab was meh. Avoid the oysters. Lucky Bowl -- Included VERY good, as long as you are okay with soup on a hot day. Cucina de Capitano -- Up-charge. Pretty consistent pasta place. Not sure why there needs to be more than a $5 up charge on this. Hit or miss at lunch (when it is free). Meat Lasagna was odd. Felt like it was made with brisket. The Pizza place (I can not remember the name) - Included. It's good. Sunrise Restaurant -- Included. VERY hit or miss. The service is slow. The waiters mostly didn't understand special requests and you would have to ask multiple times. The food went from absolutely awful (salmon my first night...sad shrimp cocktail) to delicious (my kids loved the pork chop. The chicken breast was very good). Avoid the fruit "soups". They taste like melted ice cream. Brunch here was surprisingly good, however, and I highly recommend the brunch spaghetti. It was delicious. Guys Burger Joint (burgers) -- Fine for burgers. Tastes like fast food, which is is. Blue Iguana (Mexican) - Not great. BBQ Place -- never tried. Deli - (hit or miss) Lido Marketplace - AWFUL. Badly laid out. No concept of line management. We did this as infrequently as possible, but it made all the other restaurants around it feel cramped and uninviting. The food was truly awful with the exception of the Indian buffet day for some reason.(I tried it that day as a joke and was pleasantly surprised). I will not do a carnival cruise again. avoid. Read Less
3 Helpful Votes
Sail Date: July 2019
Where do I start? The food was AWFUL. We paid extra for the steakhouse the last 2 nights just to get a tasty meal. The food was bland and tasteless. The food service was great, but the food was terrible. The pools are completely crowded ... Read More
Where do I start? The food was AWFUL. We paid extra for the steakhouse the last 2 nights just to get a tasty meal. The food was bland and tasteless. The food service was great, but the food was terrible. The pools are completely crowded and the buffets have monster lines and are completely full. 4500 people is too many people for that amount of square footage. The only time I felt comfortable was when everyone else got off the boat. Then we got to enjoy the water slide and pool. Make sure you have swim shoes for the kiddos if they are going to do water slides as the floor is crazy hot. If you hate crowds this is not for you. To get off the boat we ate breakfast at 8:30 (the latest we could sit down) and 3 hours later we got off the boat. Then to make things worse they started loading passengers for the next cruise before we got off. The shows were enjoyable and the staff were great, but overall for a first time cruiser I was not impressed. I will do an all inclusive in Mexico before taking another cruise. Read Less
Sail Date: July 2019
Usually good. Limited choices Poor quality, poor service in main dining room. Buffet cut choices by more than 1/2. Afternoon is a burger or pizza. Not a whole lot more. Long lines at buffet, pizza took forever to make. Long line as well ... Read More
Usually good. Limited choices Poor quality, poor service in main dining room. Buffet cut choices by more than 1/2. Afternoon is a burger or pizza. Not a whole lot more. Long lines at buffet, pizza took forever to make. Long line as well there. Deli: forget it. One person helping long line, and selections have changed. Found many areas dirty. Public bathrooms not cleaned enough. Ship showing its age. Rust around doors. Shows: well boring. Not the best. Not great for kids. Same show we saw on another Carnival cruise. Oh, but if you want to have stuff sold to you every minute, well then come on board. That they excel at. Will sell you anything and everything, and pushy to make you buy. Drinks were good, but some bars took quite a while to serve you. Hey not every Carnival cruise can be the best. This one did let me down in many ways. Hopefully we’ll give them a try again in the future. Read Less
5 Helpful Votes
Sail Date: July 2019
Short weekend cruise. Taking my grandson for his first cruise. This was our 5th cruise with Carnival. We have always talked highly of Carnival and enjoy the diversity of age on most of their ships. This ship felt overly crowded. Almost ... Read More
Short weekend cruise. Taking my grandson for his first cruise. This was our 5th cruise with Carnival. We have always talked highly of Carnival and enjoy the diversity of age on most of their ships. This ship felt overly crowded. Almost impossible to get to the buffet. Even harder to find a chair by the pool and forget getting in the 1 pool they have available on the ship. The room steward for the 1st time ever told us that things have changed on carnival and we can have our room cleaned in the morning or evening but not both there are just not enough people to work. In the dining room we watched as the waiters and waitresses in the dining room walked back and forth empty handed and walked by our table 4-5 times not stopping once to pick up the dirty dishes. When asked one waitress walking by our table she said that wasnt her area and we would have to wait for someone else. Really not sure what is going on with this cruise ship but it does not come close to comparing to any of the other carnival cruises I have taken. Read Less
4 Helpful Votes
Sail Date: July 2019
They say that there's no such thing as a bad cruise. You're not at work. You're healthy and fortunate enough to afford such a luxury. But there are levels to these things. In case you don't want to read a novel ... Read More
They say that there's no such thing as a bad cruise. You're not at work. You're healthy and fortunate enough to afford such a luxury. But there are levels to these things. In case you don't want to read a novel here's the summary: Come with realistic expectations. There's a reason Disney and Virgin Voyages charge a premium. There's a reason Carnival doesn't, particularly on this ship. Walmart or worse quality of service in most areas. We had a great time but the deficiencies in operations, maintenance and staff were glaring. Bottom line- you get what you pay for. Overall I would have traded the balcony room on this ship/cruise and paid the same for interior on NCL or Royal and had a higher quality experience. The affordability of this cruise opens up cruising to a lot of folks, and that's wonderful. Unfortunately the bad experience may leave anyone with an actual option of who to cruise with to never willingly coming back. For some background we've sailed Carnival before and also, Royal Caribbean, Norwegian and Disney. My wife and our 10-year-old daughter stayed in an AFT extended balcony room on the 7th deck and were on the 4 night Caribbean to Key West and Cozumel. We'll start with the positive and go downhill from there. The Best Hunter Deblanc at Piano Bar. Hands down, most entertained I've ever been. We're from Vegas. We have no shortage of fun places and entertaining things to do. Hunter was biggest highlight of this cruise. If I we were on the fence between two cruises in future and he were on one of them, I'd pick that one. He's that good. Not your mother's piano guy. At least not after 1030pm. Extra awesome was the fact that he was making extra sure that the server Suresh was being taken care of and treated well by patrons. Outstanding in every way. The Pretty Darn Good Gym. Overwhelmed. Clean. Well stocked and exceeded expectation. Sauna being free, albeit aged, was also a plus. Adult's only deck area was nice and enjoyable, when the slide line wasn't full of kids that is. Above Par- Oswi & Ace our servers on our next to last night were the only meal time service that was above par. They were excellent. Everyone else was Walmart or worse. These guys stood out like a sore thumb they were so good and attentive. More Oswi's and Ace's and this cruise is a different level. My wife had two treatments at the Spa and said both technicians were excellent, particularly the massage therapist The Ok- Food options. For the price, the options of food was good. Not necessarily the quality, but the options were better than expected. Mind boggling Who puts a small sushi car next to the bar in a smokey casino?! The freshest, cleanest food available (for a $ too) and you stick it in an ash tray? We would have gotten sushi if it were anywhere else on the ship. Terrible decision. Busy lunch time as port time ended in Key West and there's one person at the very popular Pizza Pirate. A line of 10-15 people, myself included waited for 15 minutes without the lone employee so much as saying a word. A simple "I'll be with you as soon as possible" would have done wonders. This is the Walmart level stuff that was evident throughout the ship. The Bad Balcony glass was filthy. Like nasty. Beautiful ocean view only to be ruined by being seen through nasty, grimy lenses. Total shame. Curtains had holes and various questionable stains. Coffee, maybe a little blood. Who knows but they were nasty and since we had a balcony we saw the dirty curtains every time we stepped in/out to look at the dirty glass... I mean nice view. The Worse In hindsight I wish I would have said something at the time. After boarding we were waiting in Camp Ocean for our daughter to check it out and some middle aged white corporate lady with a British accent was belittling a camp employee. She made a comment about Carnival being a multi million dollar company while criticizing the employee. First off, you're saying that to a person making very little money during 9 month tour. Secondly, I've never reprimanded a subordinate in public. Doing what she did in front of customers who could clearly hear was very unprofessional. Left me with bad taste in my mouth. Read Less
8 Helpful Votes
Sail Date: July 2019
We chose this cruise as a family vacation for 16 of us. We love cruising and have probably done about 6 over the years, but this was our first Carnival cruise, and sadly will probably be our last. This crew is MISERABLE, never, EVER have ... Read More
We chose this cruise as a family vacation for 16 of us. We love cruising and have probably done about 6 over the years, but this was our first Carnival cruise, and sadly will probably be our last. This crew is MISERABLE, never, EVER have I ever met a staff so UNFRIENDLY! Our only saving grace was our waiters, other than that, NO ONE ! Yes, we all have bad days, but to be down right rude to guests is unacceptable. For example being told, "Isn't that what the sign says?" (with a shake of her head) after asking a simple question at one of the stores on the Promenade, having eyes rolled at you by more than ONE staff member, or having pictures swiped out of your hand at PIXELS... What is that about? I believe this ship is severely understaffed, and yes, that will cause unhappiness with the crew, but honestly you expanded the number of guests to close to 4,000 and yet did not increase your staff (I asked, they didn't!). So, what does this result in? LONG lines EVERYWHERE (ex: food, and events), not enough seating to adequately meet the needs of your guests, oh and did I mention, grumpy, rude, staff? You go on vacation to get away from it all, this was a rude awakening for us. Every other cruise we ever went on had staffs that went above and beyond, and truly deserved praise (, to actually have my room steward ask we twice, "So, you mean you want me to come in twice a day?" ....LOL, ummmmmmm, yes, a steward straightens in the morning, and folds down the beds at night. What am I missing? Is this not a "Carnival" norm? This is a beautiful ship, and with all this being said, we made the most of this vacation. My issue is really with Carnival, we are long time Royal Caribbean guests, and wanted to give the FUN ship a try, but this was it for us. When you invite almost 4,000 guests aboard, the expectation is that it will be a memorable experience for all 4,000 on board, I mean after all, isn't that what they paid for? I understand this is my opinion, and others may feel differently, however, when 16 people in one group agree that this was the worse cruise experience any of us have ever had...I am glad I wasn't the only one to experience it. Like others, I was so excited for this cruise, and now that it is over, this is the ONLY negative review I have ever written. When someone as easy going as myself has a problem, believe it! Read Less
Sail Date: July 2019
The service was awful the ship had an AWFUL smell. Only had lemonade, tea, & water to drink. The lemonade & tea taste like water. The food options was very slim, only one restaurant was open 24 hours which is unheard of on a cruise ... Read More
The service was awful the ship had an AWFUL smell. Only had lemonade, tea, & water to drink. The lemonade & tea taste like water. The food options was very slim, only one restaurant was open 24 hours which is unheard of on a cruise ship. Most crew members was very rude couldn’t speak English the drinks were watered down. The crew half way clean my cabin. The tables in the restaurants where half way cleaned. This was my first and last time cruising with Liberty. The floors was nasty went to lunch and they still had food from breakfast on the floor. The ice machines were out most of the cruise. It was just an awful experience. Being this was my husband first time cruising, awful first impression. The only thing we enjoyed was the club, the deck party, and getting off the ship to tour Bahamas. Other than that it was an awful experience. Not worth my money at all. Read Less
Sail Date: July 2019
We choose this cruise because we have been on Carnival cruises in the past and enjoyed the party atmosphere and service from the ships staff. We decided to take this cruise 4 day cruise because we have little kids and wanted to test out ... Read More
We choose this cruise because we have been on Carnival cruises in the past and enjoyed the party atmosphere and service from the ships staff. We decided to take this cruise 4 day cruise because we have little kids and wanted to test out there sea legs before jumping into a longer cruise. Day One Embarkation went smoothly with faster to the fun. Once on the ship my kid wanted a soda so we went up to the bar requesting a drink the bartender asked for our sail and sign card but we only had boarding documents because the sail and sign cards weren’t handed out yet. I told him we were told to use the documents but he seemed annoyed by that and took the papers in a forceful manner. I ignored this and moved on. The Barbecue served was horrible and we didn’t get to our rooms until 1:30pm. We were told that rooms would be ready when we boarded because we had FTTF. Dinner at the steakhouse was not great the waiter there was impatient and I was ready to leave. The rooms light fixtures were filthy. Not sure if it was bugs in there or just large debris but eww! The balcony was grimy so we did t enjoy that very much. The shows weren’t great but I’ve seen better on carnival. Day 2 at sea was okay until we went to the coffee bar and the waiter was frustrated because we asked questions about the drinks. Not the typical carnival experience. Camp Ocean was great my kids enjoyed that. Later that night vomit was in the halls and it smelled from that point on until we debarked. Day three was gray only because of the dolphin swim encounter and beach snorkeling. The $300+ couples message was relaxing but the best part of the cruise. Day four just sad couldn’t wait to get home. Read Less
3 Helpful Votes
Sail Date: July 2019
DO NOT BOOK THIS CRUISE! We had a family reunion / birthday party on the ship. The ship/cruise line was picked by someone in the family who cruises often and promoted the trip as a "great deal" . Although I was happy that ... Read More
DO NOT BOOK THIS CRUISE! We had a family reunion / birthday party on the ship. The ship/cruise line was picked by someone in the family who cruises often and promoted the trip as a "great deal" . Although I was happy that someone else planned the trip, this is the last trip that family member will ever plan for us...#sensationFail. There was "NOTHING GREAT" about this cruise, and Carnival nickels and dimes you for everything, so once you add it all up - it was also "NOT A DEAL". There are many better options than this for a great trip. Food: Horrible. If you are into greasy Guy Fierri hamburgers and fries, then you'll be very happy... because that's about the only thing worth eating. Other than that, the entire cruise food choices are very very bad. There are no "restaurants" so your choices are buffets or dining room - both were gross. The crew members on the boat work their butt's off, so no disrespect to them, but sit down dinner service took on average of 3+ hours --- once food arrived, it was a joke. A "side" of broccoli = 1 piece of broccoli with two sprouts. A drink at dinner would take at least 45 minutes to arrive. Entertainment: Horrible. There is almost nothing to do on this ship. You will be out of options on day-2. Pool areas: Horrible. 2,000 people sharing an overgrown hot tub (the pool) and an actual hot tub. The slides -- hahahah -- they don't slide. The kids went down the slide and would get stuck half-way down because there's no water in the middle of slide. Rooms: Good - actually a bright spot here... had a Junior Suite, beds were clean and comfortable, bathroom and shower was fine, balcony was fine. Clean. Embarking/Disembarking - best part of cruise was getting on, then getting off the ship. Very well organized, fast and error free. Read Less
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