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6 Helpful Votes
Sail Date: September 2016
Had a great cruse 20 years ago. We always wanted to do it again. BIG MISTAKE!!!!!!! Paid extra for a balcony cabin on deck 9. We had 8 out of 10 nights without sleep. Buffet area is directly above the cabins as is the main pool area ... Read More
Had a great cruse 20 years ago. We always wanted to do it again. BIG MISTAKE!!!!!!! Paid extra for a balcony cabin on deck 9. We had 8 out of 10 nights without sleep. Buffet area is directly above the cabins as is the main pool area with nightime activities. The cleaning ou these areas is done in the early hours of the morning. Trolleys loaded with cups and plates etc roll over the textured vinyl flooring for hours. Its like sleeping under a ten pin bowling alley. We got a 35% rebait from them for the inconvenience, shows how bad it was. The entertainment is embarrassingly poor. Its like Butlins. Music was awful around the ship unless you are still at school. Food was very repetitive. Prices on board were astronomical,containing not only a service charge but 24% tax too. A steak meal with a bottle of wine for a (small cover charge) came to $130-00. Far too many things not included in the price. To get off the ship in Marsseille was $17 + 24%tax. Constant tannoy announcements from 8am through the day was so annoying. We have had cruises every year for many years now, sometimes 2 per year. Carnival will lose the European market, because on this showing we will not return. They cater for Americans only. They even flew in a juggler all the way from the U.S.A who forgot his props WHY???? A juggler as a main act ....rediculous. Everyone we spoke to hated it on board (except some Americans. Do yourself a favour dont waste your time here. Royal Caribbean and NCL are far better. Read Less
7 Helpful Votes
Sail Date: September 2016
A REAL FEELING OF BEING CONNED. The cruise was advertised at a very good price,without giving any clues of outrageous price additions once on board. The ship was clean and cabin and most areas in good condition(as expected as Vista ... Read More
A REAL FEELING OF BEING CONNED. The cruise was advertised at a very good price,without giving any clues of outrageous price additions once on board. The ship was clean and cabin and most areas in good condition(as expected as Vista is very new) Food was just OK nothing special in MDR. Speciality restaurants Ji Ji Asian and 555 superb (extra cost though) Pixel photographers popping up all over the ship,lost count of how many in total and although you just had to say no thanks I felt they were an intrusion. We booked with the sole intention of comparing with the other two cruise lines we have travelled with,and doing two specific trips,Pompeii and Rome. The trip to Pompeii was eventually sorted out,although not the small group as pre-paid for. We were left in the lounge,after being there for 1hour 15mins,to then be accused of not hearing our trip number called,a total fabrication,it then took a lot of heated discussion with other staff members whilst trying to placate a very very upset wife. As stated in previous reviews,the tax of 24per cent added to all drinks is a total disgrace by carnival and a con trick as far as I am concerned as Americans and Canadians can claim a very large amount of this back after their holiday.What about us!!! I could go on but you probably get the picture. Read Less
5 Helpful Votes
Sail Date: September 2016
We chose this cruise as it was a brand new Carnival Ship thinking it would be awesome, we were very disappointed in comparison with other Cruise Companies, the lifts were dreadful, we were on the 14th floor and only 2 lifts to this floor, ... Read More
We chose this cruise as it was a brand new Carnival Ship thinking it would be awesome, we were very disappointed in comparison with other Cruise Companies, the lifts were dreadful, we were on the 14th floor and only 2 lifts to this floor, we waited ages for lifts and had a person in a wheelchair. No reserved areas for wheelchair or disabled passengers in any of the function rooms or theatre. We had prepaid the drinks package only to have it cancelled 3 days before the cruise and on top of the 15% tips gratuity were charged 24% VAT. The theatre was the worst deigned I have ever seen all chairs on the ground floor the same level. No poolside live entertainment throughout the cruise. Only one plus side the food was fabulous, good portions and nice and hot. Only time we heard the captain was to tell us there was a problem with the engine and that we would be arriving in Barcelona Late. Tried it once never again better off sticking to what you know Read Less
9 Helpful Votes
Sail Date: September 2016
Things started off on the negative side since we lost Turkey, lost the Cheers program and got hit with a 24% VAT tax. Once we got on the ship on a sunny day in Athens, it was all good and it turned out to be a great experience. I'm ... Read More
Things started off on the negative side since we lost Turkey, lost the Cheers program and got hit with a 24% VAT tax. Once we got on the ship on a sunny day in Athens, it was all good and it turned out to be a great experience. I'm not sure if I'll cruise again since there are some aspects of the whole cruise experience I don't care for (too many deadlines and no night sight-seeing), but that has nothing to do with Carnival and if I do cruise again, I certainly would consider Carnival first. The itinerary was great. We enjoyed all the ports and took Carnival shore excursions on all but one day. The excursions were all fine and we had no issues whatsoever. I don't want to go searching for cheaper excursions and I like the idea that the ship won't leave without me if there's an issue getting back to the ship (which is easy to imagine in certain ports). Our room was great - no complaints whatsoever. Nice balcony (we were on level 9), comfortable bed and enough storage space. It would be nice if the balcony door didn't slam so hard or could be held open, but I understand the reasons for the door being the way it is so no complaints. Our steward was great. We demand very little, we even went without service a few days because it's just easier for us, but when we did ask the room to be cleaned it was always perfect. The ship is large, but laid out so there are no cramped areas packed with people other than the lounges. We did have trouble finding our way, but that could be just us being tired from very busy days. Even the last day, we couldn't remember where things were or how to get there. One negative - the first port day some of the passages through the ship we had taken all previous day were closed in the morning so we couldn't get through from one side of the ship to the other trying to get to the shore excursion lounge. We did watch an imax movie - didn't seem too much of a big deal, but had a nice time even though we thought Imax theaters are usually larger than this one. We went to several comedy shows and they were all great. Yes, there are beams that block the view, but find a spot without one or watch the monitors on the stage and it's fine. The serenity deck was nice, but only used that on the last day. Wish I had visited earlier. We don't sun bathe so we only walked through the pool areas although we had a very nice time watching a dive-in movie one evening. Didn't visit any of the bars - the Red Frog looked pretty empty to us, but we did eat at the paid Italian restaurant and it was excellent. Great service and great food. We also had some very good pizzas and Guy's burgers on several occasions. I avoided the buffet for the most part because I don't care for buffet/line service, but my wife enjoyed it and she did bring me back a huge plate of bacon one morning for breakfast which was great. We did room service every day for breakfast and it was very consistent and good. Strange that you can't order a side of bacon, but we just ordered a BLT and it worked out great every day. We probably ate at the main dining room 4 or 5 nights. The service was always excellent. My wife had better luck with the food than I did, and she enjoyed almost everything she ate. I had a few very good meals but also a few that I didn't care for. The desserts were always good. Miscellaneous thoughts - Jamie the cruise director did a good job as did Cookie, her right hand man. The string trio that plays in the atrium is nice to watch and they do a great job. There were enough hand sanitizer stations but we seemed to be the only people using them. Also, there are some deep washing hand stations in the buffet area that really clean your hands. I didn't see them until near the end of the cruise but you put your hands down in these little holes and they're washed and sanitized. I loved it. No troubles waiting for elevators. Sometimes they take longer than others, but that's life. I do wish that there were more directional signs on the ship. There are some at each elevator station, but even an "A" for aft or "F" for forward with an arrow every once in a while would be helpful. Ports: Athens - an amazing city. We stayed an extra day and loved it. Stay in the Plaka district and you can walk everywhere. The city is beautiful at night and the Greeks are the best. Rhodes - took a half price Lindos excursion through Carnival. Got to ride donkeys to the Acropolis. The schedule was tight on this excursion, but we enjoyed every second. Malta - Visited Mdina and Rabat with Carnival shore excursion. Our least favorite city and day, but still a great day. Pulling into the port of Valletta is amazing. You really feel like you're in a foreign land and it's breathtakingly simple, but beautiful. Messina - went to Taormina on our own through Carnival. Loved it! Naples - booked a different company for a Capri by boat tour. Morning of the tour they switched and said the water was too rough so we went to the Amalfi Coast. Can't complain since we saw some beautiful places, but not enough time in each (not a carnival excursion) Rome - we were going back to room at the end of the cruise so we went with Carnival's catacombs tour since we hadn't done that before. It was fine - Rome is amazing and the lunch they took us to was in a really neat restaurant and was very good. Florence - through Carnival, Florence on your own. Lovely city. We had been there before. We tried to do too much this time by booking museum tickets and spending time in the Uffizi instead of relaxing. Very crowded city. Marseilles - through Carnival visited Avignon and the Pope's palace. Marseilles wasn't impressive but when you get about 45 minutes away by bus the landscape changes and we ended up having a very nice day (our 30th anniversary). Barcelona - we had about 8 hours so we sent our bags to the airport and enjoyed a nice walk around the city, ate lunch and breakfast and checked out the waterfront area. Getting off the ship was a piece of cake - thought it would be more complicated. All in all, a great experience. Read Less
1 Helpful Vote
Sail Date: September 2016
Our first cruise was on the Carnival Magic during it's inaugural season in 2011 for our 30th Wedding Anniversary and it seemed only fitting that we repeat the experience for our 35th on Carnival's newest ship, Vista. We spent ... Read More
Our first cruise was on the Carnival Magic during it's inaugural season in 2011 for our 30th Wedding Anniversary and it seemed only fitting that we repeat the experience for our 35th on Carnival's newest ship, Vista. We spent a couple of days in Athens pre-cruise and made our way to Piraeus via taxi. The embarkation process was really impressive, we arrived at just about the time suggested on our boarding passes and sailed through (forgive the pun). It was a hot day and the registration took place in one of those semi-permanent canvas structures with an array of really good AC units. We were in our cabin within half an hour of getting out of the taxi. Bags arrived about 15 minutes later. We treated ourselves to our first balcony as an anniversary present and it made a nice change but we'll reserve that luxury for special occasions in the future as we found that we spent very little time in the cabin anyway. What a ship! there was plenty to do and I had a go at everything! We have done the Med about 6 times now and spent quite a lot of time ashore in a couple of the ports of call so decided that we would experience all that the ship had to offer during a couple of port days when there weren't so many people around. We spent most of the time on deck enjoying the water slides and water park. We met a family with young children and it was great to share the enjoyment of young children as we had left our own grandchildren at home! The Skyride was different but enjoyable and too short! You only get one circuit per go, as there wasn't a queue I would have liked to have spent a little more time on it. The rope course wasn't that difficult, I tried both levels before my legs told me to act my age and go on the Kaleid-o-slide again. We really enjoyed what we found on the ship, our first imax experience for one.. There were plenty of other things that we didn't get round to because we felt that we owed it to ourselves to lounge about as much as possible. Dining was predictable, we had set dining with a mix of nationalities at our table and looked forward to sharing our stories with our fellow travellers each night. The food was pretty good but not very varied and it did what it was designed to do - drove us towards a specialty restaurant on one night, which was a good experience. They had a thing on the menu each night that you always wanted to try but didn't have the guts to. I ordered one of these each night and dared my table mates to join me. Some of them did! Frogs legs, escargot etc. Yummy! The restaurant staff were excellent and seemed very happy in their work, even when they were forced to sing and dance for our entertainment (a ritual that I find demeaning for the staff and really disagree with). The ports of call were good, the only problem was that we didn't call in to Turkey which made the cruise taxable. Carnival cancelled and refunded everybody's prepaid drinks packages and charged 24% VAT on everything. The shops and bars were comparatively empty after that move. I went scuba diving in Rhodes $120 I think. It was fantastic. I wondered why I had never done it before! All in all, probably the best ship and cruise experience yet and we've been on 9 in the last 5 years. Read Less
16 Helpful Votes
Sail Date: August 2016
As with all reviews a lot comes down to taste. Personally we liked the modern fresh style on the ship. The one sea day was quite crowded but other than that had a great time on deck. Water world was great fun as were the sky ride and ... Read More
As with all reviews a lot comes down to taste. Personally we liked the modern fresh style on the ship. The one sea day was quite crowded but other than that had a great time on deck. Water world was great fun as were the sky ride and ropes. Loads of activities for all ages. The food wasn't great in the main dining. It promised a lot but just didn't deliver. Often bland/dry/overcooked. I know they are feeding a lot of people but it was fairly poor but as I say that may come down to personal preference. Top tips: DRINKS - we had the cheers programme, never got anywhere close to the 15 drink limit but once you've had a glass of wine or two($10) beers ($5) and a few cocktails ($10) it soon becomes worthwhile. You tend to drink more because you have it, but nice not to get a scary bar bill at the end! The kids had bottomless bubbles which unless your kids drink gallons of fizzy drinks you could live without and certainly get away with giving them soft drinks you have got for yourself ( sorry carnival). The only way the monitor it is with a sticker on your card. There is fruit juices available at breakfast time and then got apple juice with dinner. They can get cartons of milk(chocolate) at breakfast and they are available in the harbour lounge from the fridge all day. There are machines serving tea and coffee and lemonade iced tea and water available. Don't drink the water bottles in the room, stupidly expensive just get a glass from the machine. DINNER - kids menu is the same every night, we just ordered off the adult menu for our kids which they were happy for us to do EXCURSIONS - from what I could tell the carnival ones are horribly overpriced. For example the trip to Pompeii was something like $100 each. We got off the ship came across a shuttle bus, charged us 15E (kids were free) for a direct return to Pompeii, loads easier than public transport. Some people reported that carnival were charging for transfers at certain ports where these were available free locally ( not sure which port this was) CARNIVAL HUB- thought it was really cheeky that they charge you $5 per person to use the chat facility but helped us keep track of our daughter as obviously phones don't always work when out at sea!! SMOKING AREAS - these for once were fairly plentiful ! But shouldn't panic the non smokers as the smell didn't seem to travel Apart from the gripes about the lifts, occasionally grumpy bar staff, and a cramped cabin (but there were 5 of us, it was snug!!) the vista was good fun and good value for money. Read Less
4 Helpful Votes
Sail Date: August 2016
just returned from 12 days on the Carnival Vista. This is our 4th cruise and our first with the Carnival. The ship is new but does lack the wow of the Royal Caribbean, it a fun ship rather than an elegant ship. The layout is a bit ... Read More
just returned from 12 days on the Carnival Vista. This is our 4th cruise and our first with the Carnival. The ship is new but does lack the wow of the Royal Caribbean, it a fun ship rather than an elegant ship. The layout is a bit confusing but by the end of the cruise we had mainly cracked it. The Cruise Director has definitely got what it takes to add fun to the adventure and reminds me of a young Will Smith, loved by all the ladies young and old, to my husbands dismay! The embarkation was swift and simply we arrived at the terminal and it took us about 20 minutes to get on board, boarding started at 11.30am; our room was ready for about 1pm. The room wasn't as good as on the Royal Caribbean and was a bit plain. The balcony was very small and we found we had to house our luggage on the balcony, as the live jackets and couch cushions were housed under the bed. The main bed was very comfortable with feather quilts but the sofa bed was like a brick with no give and was uncomfortable for my 11 year old. Apart from this in general the room was sufficient with the room attend efficient. The free room service is very limited with only sandwiches, continental breakfast and a couple of deserts; the rest of the menu chargeable. There was a selection of free movies in your room to watch and some more up to date films being charged at $4.99. There is a fridge in your room but don't buy the in room bottled water at $3.75, if you have an adults drinks package you can get small ones free from behind the bars. The room also provides adults with dressing gown which is a nice touch. We went with some friends we selected a set 8.15pm dining time which was great and we found the food in general good quality especially the soups, the deserts were also great. Our friends selected my time dining and after 2 nights of waiting over an hour for a table we complained and got them allocated to our table. The upper decks felt inundated with children, the Royal Caribbean appear to deal with this better whether it is due to the layout? The swimming pools are sea water and very cold, although getting in them with all the children is a difficult task. We found the staff mixed in their attitudes the main problems were the bars where staff at times were rude, however Carnival should address this as they work a 9 month contract with no days off at all!! MOST ANNOYING THINGS 1. On the sea days sunbeds were a big issue, you needed to be up by 5am to get a sunbed and to guarantee one in a good spot many people were sleeping out, we did witness incidents with sunbeds where security was called. There simply isn't enough sunbeds for the amount of people, the most annoying thing was when people reserved sunbeds for their children who then spent most of the day in the pools and on the sports court. Labels was put on by Carnival Staff with a 40 minute removal time but many people just returned removed the sticker and disappeared again. 2. We purchased the drinks package which allows each adult up to 15 alcoholic drinks in a 24 hour window, this is not cheap and with a 15% service charge added on we were discussed to find that with no prior notice they had decided to add on to each drink you acquired a 10% tax which Carnival later agreed was due to the amount of British on the ship and the quantity they drank!! Some of the entertainment was good but with no grand theatre or cruising cast, Carnival had definitely cut down on the cost for entertainment but there was always something going on and a comedian show of some form every night. I never witnessed before as many children drinking alcohol and saw a child of about 10 fall off a buffet as he was drunk!! There is no curfew time for children to be with their parents and they ruled the ship with many running down corridor loudly at night. After saying all this however we did have a great holiday and didn't sit there moaning all day, I'm just pointing out a few of the bits to be aware about. I thought some of the food was great but the market place was a bit limiting, my son likes plain food at lunchtime you couldn't even get jacket potato or mash. We had a good time but will be returning to the Royal Caribbean for our next cruise Read Less
12 Helpful Votes
Sail Date: July 2016
This is our 4th cruise and second with Carnival. I booked this trip for my 50th birthday and took the family (two kids 10 and 12). Carnival is fantastic if you have a family or want to have fun. Here are a few items I wanted to share: ... Read More
This is our 4th cruise and second with Carnival. I booked this trip for my 50th birthday and took the family (two kids 10 and 12). Carnival is fantastic if you have a family or want to have fun. Here are a few items I wanted to share: Our room: 2409. Second floor mid ship. The room was very large with two baths. Note that only one has a toilet. There was a very large closet. The best part was that the second bed had its own TV and a privacy curtain. So we could close off the kids at night. The person who took care of the cabin was fantastic ! When we saw the Havana suites we were a little more interested in that style and it had a private pool area until 5 each day. However, as we sat back there for a few days you could really feel the movement of the ship so we were very happy with the location of the family harbor suite. Embarkation: We had a family harbor suite which provided priority boarding. We arrived at the port at about 12:15 and was in our room with luggage by 12:50. The line at the normal check in was very long but it was moving well and I did not hear any complaints from passengers about check in. But the priority was fantastic. Debarkation: If you can handle it, carry the bags off yourself as it is very fast. However, the port in Barcelona was empty and there was no wait. Plenty of Taxi's available also and the cost to the airport was not significant. Took us 40 minutes from debarkation to arrive at the airport. Excursions: Turkey: Was cancelled due to the military issues at the time.Good decision by Carnival as safety is #1 ! Rhodes: Tsambika Beach. The kids loved this. The beach was clean and the water was warm. This place is completely safe. You can pay 10 euros for the kids to use the floating trampolines, slides, etc. There is a bar and food service that is at normal prices. If you are into it, there is a small nudist beach to the far right. We wished that there was about 1 hour more as we wanted to stay longer since it was so nice. Malta: We did not book an excursion but did sight seeing on our own.The ship is right next to the town so it is easy to go there. Sicily: We did Toarmina on your own. The town is fantastic and there is so much food options and shopping. Naples: Pompeii for small groups: Highly recommend this as you get to go into small places that the big groups cannot nor are individuals allowed. The guide was fantastic and told you enough to help you know the history but did not read a book to you. Rome: Rome on your own via private train. The train is great ! Roomy, air conditioned and clean as well as fast. We did not want to sit in a bust for 1hr 45 mins and were very happy with this choice. Word of caution on the Colosseum. We purchased our tickets in advance. Which was useless as the line was 3 hours for even that ! So we paid 18 euros per person with some random group to bypass the line. It would have been better to use the Carnival option. Pisa: We decided on the Pisa and beach excursion and in the end were very happy with it. Pisa is a small town and if you choose to not go up the tower you have plenty of time to walk around. The beach was a lot of fun. We did not understand the negative review on the carnival site about this beach. Sure, it was not the best beach we have ever been, but it was clean and the water was deep/shallow at several points. After all of the walking on the other days this was a very nice break. Marseilles: Calanques. Was a beautiful boat ride and you will still have time for a lunch after. A few dining tips if you have extra $$$. Book the Italian and Mongolian in advance and it is worth the extra cost. You will get tired of the main dining room quickly. The Japanese place is also very good and the people who work there are much fun. Overall we were once again satisfied with the Carnival cruise and look forward to seeing this ship when it reaches the Caribbean ! Read Less
11 Helpful Votes
Sail Date: July 2016
We embarked the ship at 4pm therefore it was seamless, we were probably the last one's on the ship therefore no line-ups. We travelled with our 12 year old. The downside of the 12-14 year old camp was it was closed all day until ... Read More
We embarked the ship at 4pm therefore it was seamless, we were probably the last one's on the ship therefore no line-ups. We travelled with our 12 year old. The downside of the 12-14 year old camp was it was closed all day until 4pm which that didn't work for us since she didn't want to come on excursions with us. After a few days, I contacted the younger camp counsellor and enrolled my daughter in the 2 to 11 camp. The ship was not what I expected for a 2016 ship design. It was mediocre in design, the atrium did not have a wow factor like other ships. If I would design a ship, the atrium would be the focal point. The show lounge "the liquid lounge" was too small. We went once and left early since it was overcrowded and very uncomfortable. We weren't impressed with the show either. The Horizons dining room was ok but again no wow factor. The food was very bland and the wine over priced, for a bottle that normally you pay $8.95 was $24.00. The buffet was not very good in the lido, very repetitive. The breakfast choices for the room service was awful, cereal, yogurt or bagel. The entertainment during the day at sea were non existent. The pools were way too small for 4000 people, water was cold. The pool at the back of the ship was unbearable due to the smell from petroleum (smelly). We played mini-putt (nice course), played billiards. The cabin was very small, 70's design. They could've had a better set up for the shower (a shower curtain, how tacky). We did not take any shore excursions with Carnival, we did them all on our own. We rented cars or took shuttles on our own. We had sailed with Carnival Breeze in summer 2012 and that ship impressed, this time not so. The service was good in our cabin. As far as the staff, you could tell they were fed up, not personality, ambiance or enthusiasm. The future calls for robots to take their jobs. It's our last Carnival cruise. Read Less
2 Helpful Votes
Sail Date: June 2016
I took my daughter on this cruise for her high school graduation and 18th birthday. We stayed in a Cloud 9 suite. The spa was amazing and I went there almost every day. The food was unbelievable. I'm not quite sure how people can say ... Read More
I took my daughter on this cruise for her high school graduation and 18th birthday. We stayed in a Cloud 9 suite. The spa was amazing and I went there almost every day. The food was unbelievable. I'm not quite sure how people can say the food was "too fancy". Great food is great food! If you don't like steak and lobster or Beef Wellington...then just go get a pizza and cheese fries and quit complaining! The burgers at guys burger joint were so addicting. The sushi was terrific. I just can't say enough about the amazing food. The ship was beautiful. However, the IMAX theatre was FREEZING...so take a sweatshirt. They had warm blankets on the deck at night during the movie when it was chilly. The entertainment was great. I learned on this trip that I will alway get a balcony. It was infinitely better than a cabin without one. The ports and shore excursions were perfect. Climbing Mt. Etna, Scuba diving in Malta, Snorkeling in Greece, a tour of Pompeii. We saw the Leaning Tower of Pisa, spent the afternoon in France, and went to the beautiful Montserrat Monastery in Spain. It was nothing short of amazing. The crew was always friendly and helpful. I was on the Carnival Freedom previously and this ship wins hands down! Read Less
12 Helpful Votes
Sail Date: June 2016
Should be called the Carnival Waiting, because all we seemed to do was wait for everything on the ship. Not enough elevators for the size and capacity of the ship - embarkations and disembarkations were a nightmare at every port. Not ... Read More
Should be called the Carnival Waiting, because all we seemed to do was wait for everything on the ship. Not enough elevators for the size and capacity of the ship - embarkations and disembarkations were a nightmare at every port. Not enough guest laundry facilities - lines on every floor each night so most had to wait until the middle of the night. Long wait times for activities. My kids were looking so forward to the SkyRide, but could only ride it once in the 10 days due to very limited hours and very long lines. Also, only 4 bikes so very slow process. Same goes for the water slides - you would think a ship that new and big would have more water activities for guests, but only small pools and 2 water slides. The dining on the cruise was also disappointing. The service in the main dining room was Exceptional, but food and food choices were mediocre. The food and options in the Marketplace was average - very difficult to handle for the length of the cruise. The Vista website also seems to suggest many other separate "restaurants" but the Burger Joint, Blue Iguana, Seafood Shack, and Pizza were nothing more than take away areas. It also seemed those areas closed around dinner time, leaving less options for guests to dine. We did dine in the Italian restaurant one evening - not worth the extra charge. Did hear the Sushi spot was the highlight. We set up our own excursions, so the service from any Carnival workers at each destination was poor - if you weren't on a Carnival excursion they were rude and not helpful at all. Read Less
11 Helpful Votes
Sail Date: June 2016
10 day cruise on Carnival Vista. Mainly P & O cruisers but thought we would try a different cruise line company (all be it P & O are UK part of Carnival). To summarise Carnival is a lower level class than P & O aimed at Casual ... Read More
10 day cruise on Carnival Vista. Mainly P & O cruisers but thought we would try a different cruise line company (all be it P & O are UK part of Carnival). To summarise Carnival is a lower level class than P & O aimed at Casual American Family market. We expect cruising to be on the luxurious side, being pampered which on the Carnival Vista just did not happen. We make the most of any holiday and while we still enjoyed ourselves I've listed my positives and negatives: Negatives: -No White table cloths (except 2 formal nights) - Expected to re-use knife and fork for next course (we asked for new ones and were reluctantly given them) - some of the vegetables was frozen, even the waiter admitted it comes out of the freezer in a bag like we get at home - if you were not on the drinks package you had to pay for tea and coffee in the main dining rooms - on the first formal night our table of 6 was next to the maître d' desk, felt like we were eating in the foyer. - most nights in the dining room we had a 'show time' where the staff danced to music, was funny to start with but got really annoying and embarrassing for guests that were dragged up to dance for the whole tune! - Very little drinks waiter service(except in main dining room) - has to queue for drinks, waited and waited for waiters around pool and they were just not there... Expect as Carnival have the prepaid drinks package they have their money anyway so don't care - Over 21 to drink (even though sailing in Europe they would not accept a signed waiver for our 20 year old to have a drink - come on Carnival Royal Caribbean allow this) - no duvet covers, they use a sheet on top of duvet and underneath so you get tangled up in sheets and your skin then touches the uncovered duvet that other folk have been sleeping against. Yuk Carnival who thought of that one! - balconies small ( but Britannia balconies are small too) - staff use lifts and toilets and eating areas so very annoying when in a queue for these things to find staff are making it worse. When we were leaving the lifts were packed full only to find a member of staff was in one with two large towel containers...infuriating. And in a queue for the toilets just outside the main dining room to find two staff using them... - no large theatre, so no elaborate shows- instead an IMAX cinema. - air con really really loud so much so the TV volume had to be turned up loud and very difficult to sleep (although did drown out my husbands snoring!) - room service, free sandwiches and continental breakfast, had to pay extra fir fries, pizza etc. BLT sandwich was good though ! - room service, plastic tumblers, plastic coffee pot, toast was sweet hot bread! But nice coffee and croissants - bar staff and dining room staff did not have much chat, we found out most had been working for 8 months and wanted to go home, POSITIVES - we had a cloud 9 spa room, luxury towels, Elemis bath products (although when we used them they were not refilled). Had use of bath robes and Thermal suite in spa, which we used a few times and was worth it. - Guys burger joint which is free was excellent as was the burrito bar - very tasty indeed. - lido self service restaurant could always get a seat, food was average aimed at American market but always found something good - Matt and Orlando were the main entertainers, in fact Matt did all the announcements don't know when he slept, they were superb at their job. P&O need to get folk like them on board to make the day to day entertainment better. - larger portions in the main dining rooms and had the option of more casual food such as lasagne, macaroni cheese etc as well as more formal. Although on the whole P & O food much more tasty and better presented. - round the pool area, comfy seats with cushions and foot stools, lots of shaded areas where you could still see the pool. - great daytime activities with the sports areas, flumes, pool tables, basketball etc. PORTS We tend to do our own thing so cannot comment on excursions but they looked very expensive. There was a Carnival shuttle bus to take you to Marseille for $17 each way pp, you could get a taxi for 4 passengers for €20. We were apprehensive about Turkey, but shops were good although a lot of fake goods sold openly, locals were pushy to get you into shops but very friendly. Pompeii, probably best to get a tour guide, or do your homework before you go as it basically all looks the same and the 'bodies' are in various locations which is what we wanted to see. So get a map before you go and plan your day. Other cruisers said 'Capri' was beautiful. Athens, we got the little red road train which was €6 euros, well worth it, took you various sites. This was our disembarkation port so we hired a day room in the Crowne Plaza €117, which is quite expensive but there was 6 of us and we had the room all day. Pisa, we got the €5 shuttle into Livorno centre, at the same spot we got on the 'Tuscany bus' for we think $12 each return to Pisa, can't quite remember but was not expensive and far cheaper than organised tour. Read Less
9 Helpful Votes
Sail Date: June 2016
Was excited to be on a new cruise ship. The ship itself is beautiful, with many amenities and things to do. 5000 passengers is too much. Long lines at the buffets, uncaring US passengers dropping food and leaving it on floors and ... Read More
Was excited to be on a new cruise ship. The ship itself is beautiful, with many amenities and things to do. 5000 passengers is too much. Long lines at the buffets, uncaring US passengers dropping food and leaving it on floors and carpets, eating like it's their last meal (multiple plates, lots of food wasted) even though they are grossly overweight, and just plain loud and rude. Staff is nice, shore excursions are overpriced, daily cost of internet access is exorbitant. You will be attracted to the cruise based on the great price, but after tips, extras, and drinks expect to pay at least double of what your ticket prices were....or more. Main dining room menu's were adequate, but simple and boring. Best food on the ship was the pizzeria and Guys Burger Joint. If you drink, buy the unlimited plan. It's expensive, but cheaper than spending $8.95 per drink, plus tips. Unlimited Bubbles is a great value. Book shore excursions through Viator. Better tours, better guides, much less expensive. Expect to pay 35 euro PP for transportation from the port to the airport. Athens public workers were on strike when we ended our trip, so we had no choice. Smaller previous cruises on MSC or Royal Caribbean have been much more pleasant. Read Less
5 Helpful Votes
Sail Date: June 2016
The itinerary for this Cruise was good. Left from Barcelona, then Marseilles, Naples, Rome, Almalfi coast, Crete, Rhodes, Turkey, and Athens as the final destination. The ship was only on its third sailing. Carnival labels ... Read More
The itinerary for this Cruise was good. Left from Barcelona, then Marseilles, Naples, Rome, Almalfi coast, Crete, Rhodes, Turkey, and Athens as the final destination. The ship was only on its third sailing. Carnival labels itself as the fun ship and the decor in some of the public spaces seems to be child oriented with the bright orange and yellow combinations. The Havana lounge had the best decor. A tropical theme was used with various seating areas. The main dining room was quite plain like you would expect to see in a very inexpensive restaurant. A very long booth seat along walls served for seating for many tables. The deck spaces offered plenty and a variety of seating options. There were lounges, tables and chairs, sofa and chair groupings, stools and benches in the shallow pool areas , hammocks, and covered sunbeds. The rattan-looking seating was high quality and had comfortable cushions. The main atrium with a bar, shops, and entertainment area did not have the wow factor. The liquid lounge was a two story theater that had comfy seating but not ideal viewing from the back. The inside cabin on floor 9 in the center of the ship was roomy enough and allowed for storing 26" sized luggage under the bed. We were able to store all our clothes in the closet and toiletries on the bathroom shelves. The bed and pillows were great. Just include the charge for wifi with the cruise. There are too many extra charges. Pros.. Carnival does a great job providing transportation for guests at the ports. Even if you were not on Carnival excursion, there were buses to get you to the train, bus, or city center. Transportation was easy to use and readily available. The Vista was launched in May 2016. The entertainment was first rate. There was something to appeal to everyone. Shows with singing and dancing were amazing because of talented performers and beautiful sets. The live music in three more areas provided great entertainment for any taste. The deck seating spaces were plentiful. The cruise director did a great job providing information for the day and and acting as an MC for many performances. The 2 excursions booked through Carnival were well run and a good value. Cons.. food, quality, variety, and availability. I was told in a very curt manner all items are pre-prepared and could not be changed so order something else. There was only a burger stand or a small deli open after 2 pm. We were looking for something when we came back from being on tours all day. Very disappointing. Service was overall lacking. At a pool bar, I could not get a blender drink unless it was on their menu. Because this was a brand new ship, there were glitches. I asked for directions many times on this huge ship and half the time was given the wrong way to go. The most obvious example was when I asked 2 staff and they each pointed a different direction. Bad smell (made me nauseous) in the Serenity area due to painting or sealing on 2 days. On sea days, the 2 pools for 4,000 guests were too crowded. This ship definitely needs an adult only pool. We ate at the steakhouse for an additional $70. The service was better, but the food was not fabulous. I did not eat at the other 5 places that had upcharges. Some nights, there was a long wait (over 30 minutes) for any time dining. Read Less
Sail Date: June 2016
We love Carnival and wanted to do the Mediterranean aboard The brand new Vista ! Everything from our beautiful Havana Suite to the service on board Her was impeccable ! The Ports were awesome ! The following year we flew back to Barcelona ... Read More
We love Carnival and wanted to do the Mediterranean aboard The brand new Vista ! Everything from our beautiful Havana Suite to the service on board Her was impeccable ! The Ports were awesome ! The following year we flew back to Barcelona and stayed in the wonderful Port for 9 days ! The Vista was Grand ! I highly recommend this ship and encourage you to book a Havana cabin . The entertainment was great ! Our Cruise Director Matt was awesome , you could tell he overwhelmingly love his job ! The food on board was very good ! What we loved about the Havana Cabin was that it was very private , we had our own pool and bar with some great coffee in the morning ! The Aft view was phenomenal too ! Loved the Vista ! Looking forward to doing Her Sister Ship The Horizon ! Read Less
32 Helpful Votes
Sail Date: May 2016
Let me start off by saying we had an excellent time and the cruise was wonderful! Ship: Brand New! Second sailing, very exciting to be on. I have to say I was very underwhelmed by the atrium. I am a fan of the atrium's that open ... Read More
Let me start off by saying we had an excellent time and the cruise was wonderful! Ship: Brand New! Second sailing, very exciting to be on. I have to say I was very underwhelmed by the atrium. I am a fan of the atrium's that open up to the very top, feels more open where as this atrium was very enclosed. Not really somewhere that you wanted to be around. The brewery was awesome! Very fun feature for us beer lovers. I loved all the outdoor spaces on deck 5, but I do not like that the deck hangs out so that all the balconies over look that instead of the ocean. Overall a great ship but underwhelming for being the "brand new ship". Cabin: We had a balcony on Lido which was perfect! We were in the front too and had little to no movement felt. Having a balcony is very worth it, especially in the Med since you pass by so many places close by. Dining: We had "Your Time Dining" which is a must in Europe since your excursions go so late. We did not use the dining room as much a usual though because we were just plain exhausted from the long days. The buffet was surprisingly good. Pizza was AMAZING. Guys burgers are the best!! Our meals that we did eat in the dining room were for the most part good, nothing spectacular but decent. Entertainment & Activities: Every show we saw were really great. Comedians were all hilarious. We did not partake in as many activities as normal due to such long days in port. The sports were awesome! Skyride was so fun, but keep in mind if you are afraid of heights its terrifying, same to go with the ropes course. The slides were again, awesome!! Service: By far the best service I have had on any ship I have been on. Great staff all were attentive and just fun to talk to. Ports: This cruise had an amazing itinerary with Barcelona, Marseille, Livorno, Civitavecchia, Naples, Rhodes, Crete, Kuşadası, and Athens. I would skip Marseille if I had a choice though. I would definitely go on this ship again. I think they are still working out kinks, but still a very enjoyable cruise. Read Less
7 Helpful Votes
Sail Date: May 2016
I have never done a med cruise so my daughter convinced me to go on the second voyage of The Carnival Vista from Barcelona to Athens. It was a great trip lots of food maybe too much and long nights and a 7 hour jet lag coming home. The ... Read More
I have never done a med cruise so my daughter convinced me to go on the second voyage of The Carnival Vista from Barcelona to Athens. It was a great trip lots of food maybe too much and long nights and a 7 hour jet lag coming home. The ship and staff were all great and the brewery was really impressive .the meals in the dining room and the steak house were amazing.There were lots of daytime activities, cabin crawls where we met many new friends. The night scene was always interesting and entertaining and the many pubs made sure you never went thirsty. Each stop had many excursions available and they were amazing, especially in Italy, Cinque Terre, and the Amalfi coast, not much room for error on these roadways Going on Vista again in our own time zone, New York to Caribbean and ending up in Miami, hope for no hurricanes coming up the coast Read Less
17 Helpful Votes
Sail Date: May 2016
I think there were too many glitches to rate this any higher. We did expect the ship to have issues since it was the maiden voyage,,, however some were unexcusable. We had hot water only the first two days, and it was very hard to get ... Read More
I think there were too many glitches to rate this any higher. We did expect the ship to have issues since it was the maiden voyage,,, however some were unexcusable. We had hot water only the first two days, and it was very hard to get anyone up to fix it. Taking a hot, hot , hot shower was miserable and painful on scalp and skin. Many of the public restrooms were empty of paper towels, and were not filled up again for a long long time. There were two water spouts in the lido marketplace that did not work the whole cruise and one of the water spouts delivered only hot water, so it was very difficult to get a nice glass of water with your buffet meal. We were on your time dining, which normally is great for us,,but this ship decided to have us check in on the 5th floor and get our table and then we had to go down to 3rd floor to dine. So two lines instead of one,,, crazy,,, they claim it was to prevent crowding,, hmm not sure where they go that idea from. But we had wonderful staff expreineces. Everyone was very friendly and nice and helpful. We especially enjoyed our dining staff. We asked for their tables every time we dined in the dining room. All in all the ports were awesome, the excursions we bought through Carnival were great, on time and pleasant. But we didnt take all day excursions because we like to explore on our own too. I dont believe we will be on an innaugural cruise again. Rather they work out the kinks first. Read Less
61 Helpful Votes
Sail Date: May 2016
embarkation was a chaotic; late sailing need 3 tugs to get out of the port. Needed arms like Popeyes to open cabin and balcony doors. Balcony door has to be shut at all times or alarm sounds. Cruise with the balcony door open is a ... Read More
embarkation was a chaotic; late sailing need 3 tugs to get out of the port. Needed arms like Popeyes to open cabin and balcony doors. Balcony door has to be shut at all times or alarm sounds. Cruise with the balcony door open is a highlight for us, but not possible on the vista. When next cabin door slams our heads bounce off the beds headboard! Aircon cannot be switch off. TV only worked when it felt like it. Not enough wardrobe space for a two week cruise. Not only was the piped music terrible but constantly repeating of the same tracks of either old Motown, jazzed up 50/60's standards or brash R and B. Cruise Directors use of tannoy was a unitelliable gabble. Had to line up for everything; food, dining room(never opened on time for 8.15 pm sitting, get on or off the ship, booking trips, customer service desk. Library had a bar in it! Atrium was univiting; decor and furnishing bleak. Stage shows not for international passengers Swimming pools size and quantity for 4000 non swimmers only. GOOD THiNGS Crew top to bottom are ace quality of food is excellent, although repetitive decks and deck activities with the exception of swimming All ports of call, with exception of Polermo (graffiti capital of Europe) Ships stability Kens singing in the reflections dining room Open air cinema Read Less
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