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1 Helpful Vote
Sail Date: September 2018
This ship went to the towns that I wanted to visit and ended up in Quebec City, Canada, which was important to me. The rooms were itty-bitty. The bath had doors to toilet, etc. but no more than 1/2 of a person could fit in there at ... Read More
This ship went to the towns that I wanted to visit and ended up in Quebec City, Canada, which was important to me. The rooms were itty-bitty. The bath had doors to toilet, etc. but no more than 1/2 of a person could fit in there at a time and I am not a large person. I could only raise my arms to shampoo my hair if I turned on a diagonal. The food was terrible and served over and over. There wasn't a truly good meal the entire trip except maybe the prime rib on the last night. That too was thin and covered with an indescribable sauce. A few dishes of fish were ok, no shellfish except tiny, cut in half shrimp. The steak was terrible. Everything was overcooked and then covered with unrecognizable sauce. They had several days at the buffet with very strong Indian food that I could not eat, so it was back to salads and eggs. The tours were abominable based on what people said and I had read that earlier in the reviews. Most towns were easily walked in about an hour so tours were mostly unnecessary. I did take a Hop On-Hop Off Bus in Boston and asked why they were charging $69 for one person when I remember it being much cheaper last time I was in Boston, or any other city for that matter. The staff at the kiosk said it was because NCL owned the buses. At the very least, they had a connection. Never mention that you are on the NCL! The staff was remarkable but usually unhappy, we saw some cry while working. Entertainment was 2 days of real entertainment. There was a juggler/comic who couldn't. In the bars there was a piano player who was wonderful but they made him sing, which was awful. Being tone deaf would help the audience immensely. I have been on Holland America, Princess, and even Carnival (although I wouldn't recommend them either) I have loved the first two. I heard so many people complain, almost everyone I met. Also directions to exit were barely posted, not even the floor number so we had to ask other guests or follow any line we saw. Speakers didn't usually work in our room. Directions for the next day weren't even printed. Plus events were canceled so eventually we stopped going. Never again on NCL!!! Read Less
5 Helpful Votes
Sail Date: September 2016
We wanted to do a New England cruise, and stops in Newport and Boston were mandatory. This was the only cruise that visited both ports and worked well with our wallet and schedule. Trying Princess was also a plus, since our other cruises ... Read More
We wanted to do a New England cruise, and stops in Newport and Boston were mandatory. This was the only cruise that visited both ports and worked well with our wallet and schedule. Trying Princess was also a plus, since our other cruises have been on Celebrity and we wanted to try something different. There were interesting pluses and minuses between the Celebrity and Princess experiences. Bottom line, we'd be comfortable doing Princess again if the itinerary and timing were better for us. About this particular cruise, loved visiting NYC (flew in several days early). Newport, Boston, and Bar Harbor were great, Halifax was good, and St John was so-so. The Regal Princess was very clean and friendly, well staffed, with great public areas (except the public restrooms which, oddly, were very small, very poorly designed, and not cleaned often enough). There could have been more indoor activities/entertainment scheduled, particularly since it was too cold and windy to get much use of the outside amenities, which looked to be very, very nice. Embarkation was a little slow, disorganized, and tedious, but our cabin was ready immediately! Every other cruise we've had to wait 1-3 hours. Disembarkation was a dream come true. When we got off it was 9:30, more than half way through the process, and they were only 10 minutes behind schedule. Signage for luggage and customs was great, lines were very short. And, believe it or not, there were Princess employees everywhere inside and outside the terminal all smiling, all ready to answer any questions or assist with any problems. Certainly the most pleasant experience, by far, I've ever had leaving after a cruise. Read Less
8 Helpful Votes
Sail Date: September 2016
Not a good start thanks to British Airways, we flew out to Newark at 10.25 on BA 185, After checking in our baggage at 07.25 hrs. we then went to collect our wheelchairs and we had to wait over an hour and then taken to the first class ... Read More
Not a good start thanks to British Airways, we flew out to Newark at 10.25 on BA 185, After checking in our baggage at 07.25 hrs. we then went to collect our wheelchairs and we had to wait over an hour and then taken to the first class lounge by mistake. We were dying for a coffee and a bite to eat but by the time they got us to the correct lounge it was too late and we only just made the flight before it closed. Once on board we had the chance of a drink and we at least expected some nuts but no this is their latest cutback. We were traveling Traveller plus and in the past we could help ourselves to sweets or chocolates, but these are no longer available unless you pay. We stayed at the Hilton hotel for the night having to make the journey by taxi at our own cost as Celebrity had not laid on the usual coach. We were collected from the hotel by a Celebrity coach and taken to Cape Bayonne. We were impressed in that Celebrity had spent millions of dollars in building a new terminal, check in is much improved. This was our 40th cruise but our first on the Summit and we met many old friends and staff from the Eclipse, Equinox and other Celebrity ships. Our Accessible cabin was spacious but the floors were sloping causing problems for my wife. Celebrity provided a wheelchair so I could take her ashore which we did at Boston, Portland. and Bar Harbor. We had some delicious Lobster at Bar Harbor at Paddy's restaurant washed down with a Paddy whiskey which is very difficult to get in England. When in Portland we were pleasantly seen by Damien O'Connor Vice President in Miami, he even remembered our names and insisted we met with Brian Able and Patrick ??? his co directors. We had the pleasure of meeting Damien when he was the Hotel Director on four other ships. We hade met his wife and son but they were not with him this time.. A day at sea on route to Charlottetown but following the Captains Club celebration my wife lost her balance on the sloping floor in our cabin and hade a fall. This as it turned out was the end of what should have been a most pleasant cruise. I had to take my wife to they medical centre and x-rays were taken but the doctor considered the left leg was not broken and it was probably damage to the tendons and ligaments . How wrong he was as on our final return home and after a four wait at our local A & E we were told she had a fracture in her left femur . She had already had two replacement knees in the left leg about 20 years ago and they decided if they opened up she could end up with leg being amputated. Not pleasant news and they will now brace the leg and only when she can stand and put pressure on the leg will she be allowed home. Enough of our problems, but as previously mentioned we did not go ashore again but from the ship Charlottetown , Quebec, Sydney Nova Scotia, Halifax all looked all looked extremely pleasant but both New England and Canada still hade green leaves and it was obviously too early to see the Fall as we had expected. We as always met some delightful new friends for the US, Australia and Wales. We are in our 80's but our new US friends in their 70's kept calling us KIDS, I guess because we are so young at heart ands enjoy cruising. We have 3 more cruises booked, assuming we stay alive. Meeting Kate McCue our first female captain was a real pleasure and also Alana Abrahams the Guest Relations Manager whom we had met about 4 times mainly on the Eclipse and Equinox. Unfortunately due to our medical problem we can not provide our usual in depth review, but must say the refurbishment of the Summits gets a 85 to 90 rating, yes it is not perfect but very acceptable. We must say thank you to the 8 BA personnel including the Captain who helped get my wife from her Business Class seat to a wheelchair to get her off the plane. She was in extreme pain and I wanted to cry for her. I was proud to be her husband 58 years in that she managed to smile most of the time, which was more than I could do. Read Less

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