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2 Helpful Votes
Sail Date: March 2019
A number of poor things in relation to the Britannia, some easy to change, others just poor initial design: 1. A real faux pas to not have stairs up the centre of the ship, makes orientation around the ship problematic, means people ... Read More
A number of poor things in relation to the Britannia, some easy to change, others just poor initial design: 1. A real faux pas to not have stairs up the centre of the ship, makes orientation around the ship problematic, means people gravitate to the lifts unnecessarily, really poor design flaw. 2. Incredible that hand hygiene was not a significant issue, no staff on entrance to any of the dining areas and buffets ensuring hand hygiene from passengers. 3. Very lacklustre staff attitudes, told that automatic tipping on P&O is disappearing, wonder if it is affecting how staff work. 4. Size of the gym to the size of the ship is laughable, one shower and one toilet in the changing area - 4,000+ passengers! 2 sit up bikes too. Very poor considering that we should be pushing a healthier lifestyle. Think they are too busy promoting the pay for spa instead. 5. Steam room in the gym was scolding hot, came out burnt after 10 minutes. 6. Complaints pretty much ignored, fits with lacklustre staff, number of occasions I received half service. 7. Cabins are small, trying to get too many on board I had a good break as a holiday, but will avoid Britannia in future. Think this ship is really poorly managed at present. Read Less
4 Helpful Votes
Sail Date: March 2019
We chose this cruise as the Brittania is at present the flagship of P&O. We booked a balcony, again a first for us. We have to say we were delighted with the cabin and I spent as much time as possible sitting on the balcony. There was ... Read More
We chose this cruise as the Brittania is at present the flagship of P&O. We booked a balcony, again a first for us. We have to say we were delighted with the cabin and I spent as much time as possible sitting on the balcony. There was everything we would need in the cabin so no complaints there. The food was excellent in all the restaurants, however, the menus are very similar to the Ventura and Azura. The Sindhu......... brilliant. The food and the experience are superb and we would highly recommend a visit. The crew were helpful but we found the crew on the Ventura seemed more cheerful, saying that we do not have any complaints which we are pleased with as we wanted this cruise on the Brittania to be a pleasant experience. A bit disappointed that we didn't get to call in to Guernsey but fully understandable given the conditions, the other ports were pleasant although we would have preferred longer on our trip to Ypres. The only complaint about the tours are the expectations of a gratuity. They are expensive enough without the tour guide and driver waiting with their hands out......as pleasant people as they were. We would definitely go on Brittania again, but to different ports. Read Less
2 Helpful Votes
Sail Date: March 2019
Wanted to see the Bulb Fields and Keukenhof, which we did under our own steam. Pity P&O did not put on their own excursions to Keukenhof, a world class venue. Embarkation was excellent, seems to get slicker each time. Some new ... Read More
Wanted to see the Bulb Fields and Keukenhof, which we did under our own steam. Pity P&O did not put on their own excursions to Keukenhof, a world class venue. Embarkation was excellent, seems to get slicker each time. Some new dishes on MDR menus but basically still the same over last few years, still lots of choice but some more new dishes needed on the menu cycles. Contrary to all the negative reviews on stairs/lifts we have never had a problem (other than people who will not step out the lift to let people out). Britannia buffet works well with the serving stations placed between the two sides of the restaurant, much better than the single file lines of other earlier P&O ships. But why oh why do people get a table first and then go off singly to get their food while one "guards the table? New shows like Gravity are not our cup of tea, much prefer "song and dance" A lovely cruise, Rotterdam a very good maiden port call. Read Less
Sail Date: March 2019
I chose this cruise to get a little bit of sun, rather than sit at home watching the rain. This being my third time on Azura, I thought I knew what to expect. Embarkation went smoothly, and I was in my cabin swiftly. I noticed that the ... Read More
I chose this cruise to get a little bit of sun, rather than sit at home watching the rain. This being my third time on Azura, I thought I knew what to expect. Embarkation went smoothly, and I was in my cabin swiftly. I noticed that the plug in the basin was closed,and I wondered why. It didn't take me long to find the answer. I was on deck fourteen, but when I went to decks six and seven, THE SMELL OF RAW SEWAGE WAS OVERPOWERING !!!. Lots of people were complaining throughout the whole cruise. I spoke to reception desk about this,only to be told that they were aware of this problem, and they were working on it. Previous reviews that I have read have indicated that the problem has been on board the ship for some time. The Captain was never to be seen around the ship,except for photo shoots, nor was the chief Engineer,as I would have approached one of them to ask about the problem, which continued for the entire duration of the cruise.( I later found that the basin was kept plugged to prevent the smell entering my cabin). I dined in the restaurant on only three occasions,as the food was only lukewarm, and on one dinner the ribeye steak was so tough that three members at my table had to send it back. After that I dined at the buffet,where the food was Lukewarm too. The entertainment was mediocre,same old gags from old comedians. On one occasion the show was cancelled because of rough seas. To conclude, six sea days are too much,when the entertainment is poor. However if you like dancing,or quizzes,or overpriced bingo,or old movies then this ones for you. I won't be back on Azura! I have a Cruise booked on Brittania for next year,but I won't be going,unless P&o redress me for the disappointment that I endured on this cruise. Read Less
2 Helpful Votes
Sail Date: May 2018
For a Flag Ship & so new, certain areas looking tired already. Our mistake was not appreciating a "weekend" cruise would be full of badly behaved stag/hen parties! Also, Freedom Dining, as included was very average & the ... Read More
For a Flag Ship & so new, certain areas looking tired already. Our mistake was not appreciating a "weekend" cruise would be full of badly behaved stag/hen parties! Also, Freedom Dining, as included was very average & the buffet very underwhelming. The specialised restaurants were much better but of course at a price - not only a supplement but food supplements too. As a small group who wanted to sit together for dinner - not unreasonable - the only option to be able to book a table at a sensible time, was to dine at one of the specialised restaurants! Catch 22 situation. The "Formal" dining night requested was rather extreme for the ship/the clientele. Having been on a couple of other cruise ships, nothing about this experience will get us rushing back to this ship or PO I'm afraid. Recommend you read the reviews very carefully before committing. Overpriced for what it is, sadly. Lesson learnt. Read Less
2 Helpful Votes
Sail Date: May 2018
Living just 40 minutes from Southampton docks means we can take advantage of short two and three night cruises regularly, in fact this cruise was booked much further in advance as we were going as a group of six taking two passengers on ... Read More
Living just 40 minutes from Southampton docks means we can take advantage of short two and three night cruises regularly, in fact this cruise was booked much further in advance as we were going as a group of six taking two passengers on their very first cruise ship, we booked the cabins on a select fare meaning we could choose our cabin, dining preference and also receive an on board spend of £25 per person. We travelled to Bruges which we have been lucky enough to go to a couple of times and on this occasion we stayed on board and enjoyed the sunshine from the adult only pool on the top deck but if you have never been it is well worth a trip into, it’s very picturesque and also has some of the finest chocolate shops of anywhere in the world and they almost always give free samples. Boarding Britannia was docked at the Ocean Terminal, we turned up at the allotted time of 1300 on our ticket and were straight into the check in system without a wait, we queued for less than 3 minutes before we were seen, it was quick and efficient and after a short check in we were heading to security, we were on board within 30 minutes of arrival at the terminal, boarding into the stunning atrium and after a quick picture it was up to the buffet. Cabin GE Grade clear view balcony with sofa, G deck forward. First impressions were that the cabin was clean, light and airy. As you walk through the door you see the usual cabin layout, I was particularly impressed with the doing away off closed wardrobes with it instead being open and walk in rather than the standard closing door wardrobes. Moving into the bathroom we had a larger bathroom than the other members of the fleet, excellent bath products from the white company, moving through to a comfy queen size bed and two seater sofa which in our cabin could also be made into a sofa bed. The balcony as other passengers have said is a little on the small side and when opening the gate to the next door cabin it was hard to get in and out of our door. Restaurant We were seated both evenings on a set dining at 2045 in the Oriental restaurant, first impressions of the restaurant was it was smart, spacious and clean. On previous experiences with P&O I have found the food offering to be very middle of the road, nothing to write home about. Britannia has done some great work in restoring my faith in P&O’s food offering. I won’t bore you with the details of menus but the highlights for me were the Hampshire smoked trout starter, the beef wellington and as always they still offer a really great cheese board at the end of every meal. A quick note on the service, which was excellent, the waiter, his assistant and the wine waiter were all very happy, smiley and knowledgeable, making the service look effortless. A quick note on the buffet which also had an excellent range of food and was a much more pleasant space than many ship buffets, it was more spacious than some of the slightly older ships. Bars We particularly enjoyed the crystal room, it was a beautiful room with a large dance floor and offered a slightly more adult disco, the live lounge had a fantastic band playing although it was completely packed. We also visited the crow’s nest which was considerably larger than many ships it was also very beautiful with wonderful views, all bars we went into seemed to to have comfortable chairs with clean menus and an efficient staff. Spa Like most things on board the spa is large in expanse, however I was slightly disappointed as the thermal suite which we added was on the smaller side and neither steam room worked, the thermal pool however was very nice although the noise of the shower and bubbles being produced somewhat made the relaxation beds a little pointless and I found the general appearance lacked compared to other areas with pool towels and glasses everywhere which was a little bit of a shame. Those travelling with us took massages and were incredibly happy with both the deep tissue and the hot stone massage. Entertainment Aside from the excellent music playing in the bars during the evening, there was the theatre which hosts two shows each evening, the theatre itself is not huge for the number of passengers on board so if you don’t want to stand at the back it is worth to get there a little in advance, the show we caught was a Four seasons tribute which I think they do often have on these shorter cruises, they were a professional act and the show came across this way with excellent lighting and acoustics to match. During the day if the weather permits as mentioned above you can take advantage of the pools on the top deck, the adults only area towards to front end with pool and ample seating and bar was far more relaxing than the family area in the mid section where they had loud music playing throughout the day, it was a real positive that they had these two very different areas catering for almost everyone, there is also a small pool at the aft of the ship with a further bar this again was slightly quieter. We were not travelling with children so cannot comment on their facilities. Disembarkation Much like all disembarkation's it was very smooth, we disembarked at our allotted time after breakfast and picked our luggage up from the terminal and we were on our way home. General ship view The one thing that will hit you when you just arrive at the port is that the ship is huge, this view won’t change on boarding, a wonderful atrium with bars, shops and winding stair cases, be sure to get some pictures here on formal night. The one downside to Britannia’s size is that everywhere is a long distance walk but always worth it as the product on board is stylish and offers a five star style environment that I think P&O have lacked slightly on their other ships. Everybody also seemed to dress to the occasion and there were very few passengers who didn’t dress for the formal evening with black tie in abundance. An extra note was that as this was a two night cruise we didn’t have a full chance to experience everything and it would almost certainly have more to offer on a longer cruise. I have to praise P&O as the staff on board we all excellent, and they have certainly upped their game in terms of ship appearance. Overall this was an enjoyable two night break on board their flagship and I would not hesitate to return. Read Less
7 Helpful Votes
Sail Date: April 2018
First went on P&O canberra in the 80s' but this new one is not as good as the top class ones we have been on. RCI, Princess, and Holland America are the premier league ones.This new ship is very drab.The passengers who all deserve ... Read More
First went on P&O canberra in the 80s' but this new one is not as good as the top class ones we have been on. RCI, Princess, and Holland America are the premier league ones.This new ship is very drab.The passengers who all deserve a holiday age in 80+ if you do not have a wheelchair,scooter,walking wheel frame or walking stick you are in the minority.This is meant to be a family friendly ship? No so the children like us like ice cream, £1.95 a scoop or £2.15 for a Magnum on a stick.All other good cruise lines have these free.The shuttle bus in ports are £4.00 each way other cruise lines are free.Gratuities are £7.00 a day pp.14 night cruise is £98 With 3500 passengers = £343.000,and tips not going to the crew who have told us they get paid in US dollars.The cabin and bar staff and restaurant crew are excellent..The Headline theatre holds 930 seats for 2 shows a night.= 1860, then with 3500 passengers this leaves 1640 people who cannot see the main show.Dining is moderate to poor..Health & Safety, washing hands with anti bacterial is most important, the Horizion buffet has sinks to wash on entry,but the main dining rooms dis not have until we reported it,the the sprays were put in place at the entry to the dining areas..If you go ashore you have the sprays on you return to the ship,but if have all aboard by 4-30pm the sprays are taken away at 4-15pm so the last people on board cannot clean their hands. Read Less
5 Helpful Votes
Sail Date: April 2018
Decided to try a cruise from southampton. Embarkation very good disembarkation exceptionally good. This ship does not have any wow factor and appeared to be a little bit on the dull side with decor and is quite bland. The cabins are ... Read More
Decided to try a cruise from southampton. Embarkation very good disembarkation exceptionally good. This ship does not have any wow factor and appeared to be a little bit on the dull side with decor and is quite bland. The cabins are functional but the bathroom area is the smallest we have ever used on any ship as when you step out of the shower to dry yourself it is a tight space and on this particular cruise there were a vast number of disabled and elderly people who would have found this space very tight and I cannot believe there were sufficient disabled cabins on the ship to cater for them. There were an abundance of very large people also on the cruise and they could not fit in the bathroom space and went to the Spa to have a shower. The food in the Horizon Buffet was exceptionally good with a vast choice, there were also 4 speciality dining options on board with a cover charge of £25 per person this was also the charge for the Limelight Club which is a type of supper club where special guests performed. The entertainment in the theatre was very good but always full resulting in standing at the back, this spoiled any show as there were alot of people who had no idea what the show was but were there as it was a free show and promptly fell asleep and remained asleep even through the amazing voice of Sam Bailey. Apart from Bingo every lounge you visited seemed to be holding a quiz of some sort. Not an uplifting cruise by any means. Read Less
2 Helpful Votes
Sail Date: March 2018
Had a great holiday on the lovely BrittaniaI! This was my first cruise – France and Spain 7days from Southampton. The ship was impressed, large and magnificent with lots of activities to do, such as dance classes, gym, sauna, swimming ... Read More
Had a great holiday on the lovely BrittaniaI! This was my first cruise – France and Spain 7days from Southampton. The ship was impressed, large and magnificent with lots of activities to do, such as dance classes, gym, sauna, swimming pools, bars, etc. Food was good and plenty with lots of places to eat and drink - buffet, grill bar and black tie restaurants. There were also plenty of places to sit quiet and relax if you wanted to. Service was brilliant and staff were friendly and helpful. Our cabin was comfortable and the cabin steward hard working and efficient. In part entertainment was ok, but could be better. We met many nice people and had a great time chatting and having fun. P&O had computer problems on the last day of our cruise, so we weren’t able to get our final bill, this was posted to us a week after returning home. Overall, my first cruise was amazing, with really good food and excellent service from staff, but on the not so good side, I didn’t enjoy most entertainments and the P&O computer problem was a big let-down. Read Less
2 Helpful Votes
Sail Date: March 2018
Great Ship, very good staff and service. Entertainment was not as good as other cruise lines we have used.... The Pulse were brilliant the Crystal room dance band were dire and the general shows were middle of the road. (More Hi DE Hi than ... Read More
Great Ship, very good staff and service. Entertainment was not as good as other cruise lines we have used.... The Pulse were brilliant the Crystal room dance band were dire and the general shows were middle of the road. (More Hi DE Hi than London Paladium) The quality of food was average unless you paid extra for the alternative restaurants ( The Indian restaurant 'Sindhu' was excellent) Had issue with soot from the funnels landing on pool loungers and marking clothes (as did others) but no warning signs were put up. Also was very disappointed with passport control for some passengers with no obvious or given reasons. ( I don't like getting up at 0630 when I am at home never mind during my holiday) We gave the bar staff tips in cash as apparently they did not share in the daily service charge on the cabin bill - only cabin staff and waiters in the restaurant get that) Not a problem but it wasn't made clear and I would guess that most passengers didn't know. Read Less
Britannia Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 5.0 N/A

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