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4 Helpful Votes
Sail Date: October 2018
Wanted a longer cruise of three weeks. We have enjoyed a number of trans Atlantic cruises so this suited us well. The cruise out was generally calm and the weather fantastic, excellent for the time of year. The ship itself was in ... Read More
Wanted a longer cruise of three weeks. We have enjoyed a number of trans Atlantic cruises so this suited us well. The cruise out was generally calm and the weather fantastic, excellent for the time of year. The ship itself was in generally good condition,albeit showing signs of wear in places. Carpets were almost threadbare in places. The main point of criticism of the ship itself is that there is a distinct lack of sunbathing space. Sun beds are lined up along the available decks with no room between. The rows themselves are also very close to those in front and behind. My wife who has had both knees replaced could not get on these beds except for those on the end of a row, and once or twice we could not get off the deck without asking people to move their bed as all isles were blocked. Staff as is usually the case were excellent, they do seem busier than ever, but this might be me. They still seem to make time to smile while making sure you have what you need. Finally our ongoing gripe with P&O is their dress code, simply it’s not enforced. Increasingly people are going to diner in shorts, and tea shirts are very popular also. Both theoretically against policy. Formal nights are similar. People do not wear jackets and or ties but still dine in the main restaurants. I accept P&O are loath to upset these customers but it does, by its inactivity, seem happy to upset those of us who like the dress codes. Please P&O either enforce or end the dress codes but stop sitting on the fence!! Read Less
8 Helpful Votes
Sail Date: March 2018
We were lured onto Britannia as a last minute booking hence we were on a Saver Fare. We had experienced sailing with P & O prior to this booking and to be frank did not feel that this cruise company did not compare with our other ... Read More
We were lured onto Britannia as a last minute booking hence we were on a Saver Fare. We had experienced sailing with P & O prior to this booking and to be frank did not feel that this cruise company did not compare with our other cruises on Princess and Royal Caribbean,but felt that the this new vessel coupled with the itinery ticked the box. Cabin - G730 was our allocated cabin. Lovely spacious cabin on the aft end of the vessel with unrestricted balcony views. Unfortunately unknown to us this cabin was situated directly above the Live Lounge. This resulted in unbearable vibration and sound pervading our cabin. This was resolved after 48 hours and we were moved to C218 which proved to be very acceptable. The company is aware of this problem and we have suggested that this cabin should not be allocated. Check that you don't have this cabin or indeed either side of it! Cabins are clean and comfortable and well serviced by our cabin steward. Dining - Having booked late we found we were not able to access Freedom Dining before we departed and when we enquired on arrival we were told that Freedom Dining was fully booked. This led us to be allocated second sitting in Club Dining at 8.30pm. This was disasterous for us as 1. We like to eat early 2. We enjoy the company of others for our dining experience, as in the past we have made many friends this way. Due to the policy adhered to for Club Dining ( Oriental ) passengers are allocated seats on specific tables for the whole of the cruise. Unfortunately for the first three nights we were the only two on a table for six. No-one appeared to dine on the three evening in question on our table. Two couples on adjacent tables of six were also experiencing the same problems. On the first formal night we decided to personally instigate a move onto another table as indeed did another couple this was met with an obvious concern from the waiters who informed the Maitre de. He explained to us that whilst the seats on our table were empty they had been allocated and as a result he was reluctant to allow us to join other passengers in a similar situation. There was a lack of thinking outside the box here for the benefit of the passengers. We remained as a group on this table despite the concerns expressed by the staff but however they did return later in the evening to say they had changed our seating permanently so that we could remain together on that table. Due to the situation we did not return to eat at the ORIENTAL choosing to dine in the Horizon or the excellent speciality restaurants. Entertainment - A wide variety of very good entertainment probably one of the best selection experienced on many other cruises. We are used to watching West End standard entertainment but failed to follow the theme for the Underground production! which was very disjointed. Read Less
5 Helpful Votes
Sail Date: March 2018
We have cruised nine times now. First time as an adult on P&O. Britannia is a lovely ship. I would recommend highly. But avoid the loyalty crew. We were on deck 9 and had a balcony, which we used, a lot. Its a shame people ... Read More
We have cruised nine times now. First time as an adult on P&O. Britannia is a lovely ship. I would recommend highly. But avoid the loyalty crew. We were on deck 9 and had a balcony, which we used, a lot. Its a shame people still think its ok to smoke on their balconies and we did a couple of times end up with cigarette butts on the floor, these were promptly cleaned away by our lovely steward. There are two designated smoking areas on the open decks for people to use. Limelight club, has a cover charge but is worth every penny. We saw the three acts that were available for these dinner shows and enjoyed everyone. Morecambe and Wise tribute was the best, it was like going back to my childhood, amazing. Epicurean, if we had eaten there earlier in the cruise we would have eaten there most nights. Cover charges, but worth it. Sindhu, We were a little disappointed and concluded that the our local Indian restaurant must have an amazing chef! food was good, but not great. We would book again on another cruise, but if our budget was tight, probably give it a miss. Beachhouse, Cover charge again, we had a lovely waiter called Nelson, charming and funny. Food is kind of American diner and was excellent. Freedom dining. This works well for us. But the downside is the tables for two are not in the best places in the restaurant, which annoyed me. Always stuck in an area of high travel from waiters or other passengers. Which is another reason to pay a cover charge and dine else where, nobody likes to dine in annoyed company, as I pointed out to hubby ;) Food was sadly a bit lack lustre, fish sometimes bland, chicken over cooked on one occasion and mushy veg every time. Another reason to either eat in the Horizon or pay a cover charge and eat to a higher standard. Cookery Classes - Highly recommended, I was surprised that hubby agreed to join the class. He really enjoyed it and I have the pictures to prove it! Next time the family are staying he's helping out with the cooking. He enjoyed it so much he actually booked us onto another one. Spa. I can honestly say I arrived limping, not able to move my neck without pain on day one and by the time the spa therapist and the acupuncturist had finished with me I was 100% better. What price health? Costa coffee - Trouble with Costa is they allow people to buy beans from anywhere. The coffees are also one button push delivered, which isn't what you expect from a premium price. The coffee was variable. Tip? go back to the last place you had good coffee on the ship. Smart Casual - I have no idea what they wanted and from the outfits the other passengers where wearing some other were confused as well. I will happily stick with what I asked, if P&O were clear and stuck by some kind of rule. I packed almost one cocktail dress for every evening and two long dresses for the formal nights. People were in leggings in the dining room, cut off tops, men in t-shirts, hardly a jacket in sight on casual nights. Weird and confusing. Formal nights - I have to say the passengers on the ship know how to dress for formal nights! fantastic stuff. Would we book again? We have, but a different P&O ship as we were so angered and disappointed by the treatment of the loyalty team that it will take a while to think about going back to anywhere they could claim a credit for. I can only say they were VERY rude and dismissive. Their customer service was appalling, we saw frustration, shortness of temper, excuses for behaviours and then being fobbed off in a way that makes your jaw go slack. Awful. Read Less
1 Helpful Vote
Sail Date: March 2018
Love the transatlantic crossings, as you get time to relax on the sea days. Loved some of the talks, particularly ones by Dr Ken MacTaggart. Absolutely loved Peter Piper, J'Adele, and Pete Matthews (I was on Stage!) Some of ... Read More
Love the transatlantic crossings, as you get time to relax on the sea days. Loved some of the talks, particularly ones by Dr Ken MacTaggart. Absolutely loved Peter Piper, J'Adele, and Pete Matthews (I was on Stage!) Some of the waiters in the Live Lounge were just not interested in bringing the drinks ordered, which was exceptionally disappointing. The meals and buffet I think were noticeably 'cheap' and a smaller selection than previous P&O cruises. The layout of the new ship is unbelievably poor with the up and down decks and only port and starboard side to get certain places. P&O try and take every opportunity to extract more money out of you at every turn! If things continue the way they are you might end up paying to go to the buffet. (They will then confiscate food brought on board!) Who puts the gym on the side of the ship, so that when you are running everything is going left to right in front of you! One shower in the gym changing room, seriously P&O? Well clearly very seriously, as there were no towels in the changing rooms to get dry with, another first with any cruise ship I have been on. 50% of the washing machines were out of action and 3 treadmills too, that I know about. The new 'no alcohol' Policy sucks, but I guess they are just getting in line with other lines. The webcam was turned off for many sea days, just showing Bosch instead. I like to use this with muted sound to give an indication of the light outside and a simulated sunrise in the inside cabin. I don't know about the Costa, as it didn't taste like Costa, and I drink a lot of Costa coffee!! Some of the Bath towels were well past their best and overdue replacement. Not nice white and fluffy! I was left behind on a tour in Ponta Delgada!!! Great to have a glass shower door, but I do think a larger person will have problems with the way it opens. It still leaks, but there are none of the normal drain holes on the bathroom floor, so it just floods. The Headliners have usually be absolutely fantastic, but had to walk out a few times this cruise as they were disappointing. All that said I did have a very relaxing holiday and none of the above really spoiled things, it was just not expected, particularly from their current flagship. Finally a first for everyone... Because of the Portuguese dock workers strike we were apparently the first ever ship to Tender at Ponta Delgarda!! All very well managed by P&O at the last minute - Well done! Read Less
3 Helpful Votes
Sail Date: March 2018
Our first time on P&O, although we have cruised over 12 times in 10 years. Our UK friends highly recommended Britannia, and they we spot on. Service was impeccable. The cabin staff was the best we have encountered, and the wait staff ... Read More
Our first time on P&O, although we have cruised over 12 times in 10 years. Our UK friends highly recommended Britannia, and they we spot on. Service was impeccable. The cabin staff was the best we have encountered, and the wait staff was efficient and entertaining. The meals were very good in all the restaurants, and the drinks were reasonably priced, unlike other lines who add a surcharge to each drink. The entertainment was quite good, especially in the Limelight Club, which we visited on two occasions. A nice touch was the receipt from the dining room staff of a copy of all the menus on the cruise. We have only had this once before on another line, and that only after we requested them. The trivia and other activities were well organised and attended. There was always something to do, even on port days, which can be a problems on some lines. We have already booked a 35 night cruise next year on P&O Ventura, and can't wait. Read Less
9 Helpful Votes
Sail Date: November 2017
This was our first cruise with P&O having cruised previously with Cunard and Royal Caribbean. The coach transfer from Gatwick to Southampton was chaotic, meaning we arrived at the ship at 16.45! Once on board we found our inside ... Read More
This was our first cruise with P&O having cruised previously with Cunard and Royal Caribbean. The coach transfer from Gatwick to Southampton was chaotic, meaning we arrived at the ship at 16.45! Once on board we found our inside cabin to be fine and we had an excellent room steward (Martino). We were given the Freedom Dining option in the Peninsular Restaurant and we found the food and service really good. The entertainment was very good throughout the voyage and the entertainment staff were really good too. The problem with this ship is that it seems to have been designed to cram as many guests on board as possible, over 3600! One guest told us that the Headliners Theatre has a capacity of 1000, so if you want a seat to see a good show you need to be there quite early. If a good act is on in the Live Lounge you have little chance of getting a seat. Similar problems arise when trying to get on equipment in the gym. The walking deck is very small-I went to check it out on the second morning and, in terms of traffic, it reminded me of the M25! Sun loungers were definitely at a premium too! We still enjoyed the cruise overall and would cruise with P&O again, but on another ship. Read Less
5 Helpful Votes
Sail Date: October 2017
Just saying that there was little fun on this ship to be had apart from for the riotous kids who had taken over the swimming pool. A badly designed ship, with sharp elbows from fellow diners in the self service restaurant. Did they think ... Read More
Just saying that there was little fun on this ship to be had apart from for the riotous kids who had taken over the swimming pool. A badly designed ship, with sharp elbows from fellow diners in the self service restaurant. Did they think that there would be nothing left for them? The cabin was good as was the cabin steward. The food was not so good, and the areas cordoned off and charged for separately seemed to be an apt comment on p&o money grabbing. We normally go with Royal Carribean and missed out on the fun, the use of Sauna without having to pay tens of pounds a day, the only thing that we really did not like on our RCI cruise to the Canaries last year was the BIG TELLY which took over the top deck and pumped out football all day and night. No wonder they are throwing cruises away cheap! Read Less
7 Helpful Votes
Sail Date: October 2017
After 15 years of cruising with Royal Caribbean and Celebrity cruises ... the choice came up including Britannia for a transatlantic cruise to celebrate two 70th birthdays......assuming that the reputation of P&O was alive and well .. ... Read More
After 15 years of cruising with Royal Caribbean and Celebrity cruises ... the choice came up including Britannia for a transatlantic cruise to celebrate two 70th birthdays......assuming that the reputation of P&O was alive and well .. we decided to book with them ... even the cruise agent suggested that the standard passenger on P&O was more discerning and service minded... so we booked. From the first night - in freedom dining .. noisy faulty radio speakers (drowned us out)we were by a service station......... noise level was incredible ... we laughed it off as first night hiccups ...... food in main dining was mostly good ..... Grab & Go - terrible sandwiches along with greasy pale burgers from Market Place....... Boring, dull , unimaginative and uninviting décor throughout and many of us newbies found it very hard to find our way around - some stairways difficult to negotiate............ lack of signage and clocks!!! Balcony far too small .. no reading or bedside light (nightmare for those who wake in the night and don't want to disturb their partner) great having a kettle ! Sullen and disinterested crew on the whole like they were working out their notice ... We were not previously aware that 95% are from the Asian continent ... apparently a P&O tradition.... but every night our dining experience was hit and miss ........ mostly miss...... having been used to the rich tapestry of nations on RCI and Celebrity X great fun and above all great service .......it was a stark difference ....... I could go on about so many small issues ... continual drumming up of "extras" on board ... hard to find tap water ....... no interactive TV in the cabin .. therefore hard to keep a check on spending ..... no free ice cream ...... or towel babies ... wet slippery decks in the morning (a few bad falls resulting in ambulance departures) lack lustre in every direction! So - never again !!! Too many negative issues ............. boring, utterly boring ship ... food variable ...service generally poor and indifferent ......... so much for discerning cruisers ??? .. Read Less
4 Helpful Votes
Sail Date: October 2017
Quick and speedy embarkation. We were wondering what the holiday would be like after reading previous reviews but we were impressed with the organisation, food, ship......maybe the service in the restaurants could have been a bit sharper ... Read More
Quick and speedy embarkation. We were wondering what the holiday would be like after reading previous reviews but we were impressed with the organisation, food, ship......maybe the service in the restaurants could have been a bit sharper and the overall cleanliness of the public areas could have had a bit more attention. However, our cabin and cabin housekeeper were first class. The entertainment team worked very hard and we never had a problem finding a seat in the theatre...the shows were very well produced and well presented. The Live Lounge was like a club and had a good atmosphere...the live band 'Pulse' were excellent and their Monsters of Rock set was great. The T/A crossing was like a mill pond the whole way...perfect...the food was first class..the ship was beautiful despite being huge! The return from Barbados on our Thomson flight on board the dreamliner was first class. we would certainly recommend and we will look forward to sailing with P&O again.... Read Less
2 Helpful Votes
Sail Date: October 2017
Two weeks on the transatlantic, repositioning, cruise gave us 8 beautifully restful sea days with very calm seas throughout. P&O run an extraordinarily smooth operation in every department whether it is embarkation, entertainment or ... Read More
Two weeks on the transatlantic, repositioning, cruise gave us 8 beautifully restful sea days with very calm seas throughout. P&O run an extraordinarily smooth operation in every department whether it is embarkation, entertainment or restaurants. Without exception, all of the stewards, waiters, reception, croupiers et al were efficient, friendly and often went out of their way to go the extra mile. Food in the Peninsular, apart from one lunch, was very good. The waiters will serve you with almost any desired combination from the menu and their memories as to what to give where and to whom were impressive. The Horizon buffet is superbly organised, the food is varied and generally hot, and there will always be seating to be found especially as the Beach House no longer exists. Afternoon tea, to be had in the Oriental, was a delight with finger sandwiches, toasted tea cakes and crumpets, scones with clotted cream and jam, and then half a dozen cakes to finish you off. Apologies for waxing lyrical, but I did enjoy it. The presentation and quality of the food in the Epicurean was excellent. Sindhu was interesting but, for us, was the least enjoyable of the select restaurants. Food was good in the Limelight and, in order to accommodate the entertainers, the organisation in getting all tables served almost simultaneously was very impressive. The Glass House had run out of a number of wines towards the end of the two weeks and that spoilt many of their flites of three wines. Brodie’s was a busy place and the quizzes were often well presented and enjoyable. The range of beers is excellent and the prices (of all the drinks on board) are reasonable. We used the casino, next to Brodie’s, to play in the organised blackjack tournaments in the afternoon. Good, cheap fun. If you like to hear young people shouting loudly into microphones then the Headliners or the Live Lounge are for you. The staging is very good indeed. The comedians and the ventriloquist were well worth seeing in both venues. Leon (our cuddly Head of Entertainment) always gave excellent value. His two talks on astronomy, using outstanding software, are not to be missed. Don't forget to have your 'free' patisserie with your coffee at Java (deck 7). £2.50. Daily crosswords and the Britannia News (a short Bulletin from Blighty) are available. Expensive ship tours are available but not widely advertised. Pools have a minimum depth of about 5 1/2 ft. Travel POSH transatlantic. Read Less
3 Helpful Votes
Sail Date: October 2017
My main concern was with the number of people on board would there be queues at embarkation, restaurants, disembarking or even getting sun loungers? Well, there was no need for me to worry * Embarkation with luggage deliIt wavered ... Read More
My main concern was with the number of people on board would there be queues at embarkation, restaurants, disembarking or even getting sun loungers? Well, there was no need for me to worry * Embarkation with luggage deliIt wavered to the cabin during lunch was completed within a couple of hours * There was no waiting in line to enter restaurants * Disembarking to go ashore went extremely smoothly * We always found sun loungers Our overall experience was positive. However,...... P&O need to address the service in the main restaurants. Waiters were slow, did not have a proper grasp of English and sometimes were quite rude. It was if they were doing us a favour by serving our meals. It was an effort to get mustard , marmite or honey at breakfast for instance, Also, one could not get a swim unitl 0800. It was only after a little pesuasion that we managed a swim at 0715. Come on P&O , on a Caribbean Cruise get the pool open earlier. Read Less
5 Helpful Votes
Sail Date: May 2017
I have been wanting to see London, and also Norway (The Fiords) for quite awhile. I was going to do a land tour, but since my health is now working against me sometimes, I realize that I need to slow down (74ys), and a widower on top of ... Read More
I have been wanting to see London, and also Norway (The Fiords) for quite awhile. I was going to do a land tour, but since my health is now working against me sometimes, I realize that I need to slow down (74ys), and a widower on top of it. I love the people of Great Britain as they are polite and have a special way to be proud, so I put all of that together and I decided to sail on the newest ship and also visit the Norway coast and Fiords. I arrived early so I could spend 4 days visiting London and having a great time. I had to find a way to get to Southampton, but it is only about 2 to 2 1/2 hours from my hotel near the Victoria Bus Station to the station in Southampton in a comfortable bus. The crew of the ship were polite and efficient and took my luggage and got me on the ship very fast. The ship was beautiful, and my table mates were so nice, as they were from all over England, but did not hesitate to include me in all the festivities. The entertainment was excellent and the music and dancing was just wonderful. The food gave me a chance to sample British style, and I really loved it. We had to cross the North Sea to get to Norway, and the water was calm as a lake and I was glad as it could be rough if there were storms. We stopped at the main locations and had great tours as we headed toward our last stop in Bergen. The country was lovely and the Norwegian people are alos polite and glad to see everyone as we got to explore the views and shops. This was definitely a trip to remember. I was glad I sailed on the P&O line and someday will go back and sample other ships from the line. When we disembarked on the last day, I was amazed how smooth and fast, and how they had people in the large terminal area where you picked up your suitcases who were able to assist you and get you out very fast. I must say Great Ship and Captain and all the crew I met were the best personally and efficiently. Read Less
12 Helpful Votes
Sail Date: March 2017
We have just returned from the reposition cruise on the Britannia front the Caribbean to Southampton. We few from Manchester on a 15 year old TCX airbus that had great leg room and a great crew. At Bridgetown we left the plane straight ... Read More
We have just returned from the reposition cruise on the Britannia front the Caribbean to Southampton. We few from Manchester on a 15 year old TCX airbus that had great leg room and a great crew. At Bridgetown we left the plane straight onto the usual coaches to the port. I had chosen seats at the rear of the aircraft hoping that there would be front and rear steps to leave the aircraft but there was only front steps which meant quite a long delay leaving the aircraft whist the dodderers and chatterers left huge gaps in the queue to leave. At the ship we had a 10 minute queue before receiving a cabin cards and then proceeding through security onto the Britannia. Our cabin was ready and after about 10 minutes I spotted that my case was outside the staff lifts. One of the crew passed it to me. My wife's case arrived at our cabin about 30 minutes later. I always look by the nearest staff lifts as the poor stewards are so busy it can often be hours before they have time to deliver your case. We were on the starboard side of the ship which is the sunny side on the crossing to Southampton. Sadly we were on A deck which had a large overhang which meant that after about 2 hours from sunrise you are shaded from the sun. Another problem with our cabin was that between 4am and 5am every morning there was a sound like a 747 taking off as the staff in the buffet above moved heavy trolleys around then dropped something heavy on the floor above. I would not recommend A deck for those who want a peaceful night. At Dominique we parked at the berth about a mile from the town. Apparently the week before the ship had berthed at the town. It is pleasant 30 minute walk along the front into town or there is a private shuttle bus for 2$. Our next stop was Tortilla were we had a nice walk along the beach to the small colourful craft village 15 minutes away. Next was St Maarten where, along with the majority of the guests on the other 2 ships in port with us, we took the 7$ day return 5 minute boat across the bay to the beautiful beach. From here and after a few beers we had our Great British Sailaway party as we set off on the 5 day sail to Ponta Delgada. For the first 4 days the temperature slowly dropped from 27° to 22°. There was lots of sun and most people were sunbathing on the top decks. We had there nights were we lost an hour so the when we arrived in the Azores we were 1 hour behind UK time. The day we left the Azores the weather took a turn for the worst. We soon got a heavy gale with wind at 80mph and gusts of over 100mph. Britannia rode the winds and massive waves splendidly, it's huge hulk being steadied by her stabilisers. We then had a final hour removed so that we arrived in Southampton with UK time. We had a free P&O coach to return us from Southampton to Manchester Airport. We assembled in the theatre until our Group were called to go down one flight of stairs and disembark on deck 5. You then go into the large warehouse where the cases are all lined up in deck order. Make sure you grab a free luggage trolley as you enter as it is a bit of a walk to the Manchester coaches. After a bit of a search we found our cases, went through Customs and left the building.. We were directed to the Manchester coaches which were being loaded in arrival at your coaches order. We were lucky went on the coach used as the Southampton FC team coach which left at 8.45am. We arrived at Manchester Airport at 2.30pm, despite a section of the M6 being closed. You get off the coach at a coach dropping off bay next to Terminal 1. Overall it was another great trip on Britannia. The towels have lost a lot of their fluff since our last 2 trips but you expect that after a few years of daily washing. The cabin stewards now have to service 18 cabins. The centre lift stairs only go up to deck 7. Read Less
2 Helpful Votes
Sail Date: October 2016
This was our first cruise & possibly our last ! The ship itself was nice. There are a lot of facilities & we couldn't fault these. The dining facilities were good with the evening meals very good & on occasion ... Read More
This was our first cruise & possibly our last ! The ship itself was nice. There are a lot of facilities & we couldn't fault these. The dining facilities were good with the evening meals very good & on occasion excellent. The service was impressive & professional, however some of the waiters/waitresses in the dining room at dinner were rude & perfunctory. The accommodation was very good considering this was a ship with a limited amount of space available. The cabin steward was very hard working & kept the cabin spotless. My biggest disappointment was the ports of call. The ports themselves with the exception of St Kitts & Barbados were uninteresting, probably as due to the restraints of time available ashore before sailing to the next port meant we were unable to traverse too far or explore any island very well. I think my overriding beef was for the money I spent I could have had better value by booking two beach-based Caribbean holidays with more possibility of a tan !! I appreciate that you either like cruising or not (the majority of people we spoke to were multiple cruise ship veterans who loved it) however I was not overawed & am unlikely to try a cruise again (unless the price was "right" !!) Read Less
19 Helpful Votes
Sail Date: October 2016
I thought I would focus my review on the features of this lovely new ship I loved the most. Overall the interior of the ship is stunning. The variety of finishes of wood, fabrics, metal and marble used with effective lighting accents ... Read More
I thought I would focus my review on the features of this lovely new ship I loved the most. Overall the interior of the ship is stunning. The variety of finishes of wood, fabrics, metal and marble used with effective lighting accents plus the wide, spacious passageways are terrific. There are an infinite number of great places to sit in and enjoy. I was seldom conscious that I was sharing the ship with 4000 people. Another highlight was the Lido deck with three very large pools, one forward reserved exclusively for adults. There are plenty of lounges to go around. We took good advantage of the speciality restaurants as well. They cost extra, however. My favorite hands down was the Epicurean. It is elegant, quiet and the service as well as the cuisine on two different menus were outstanding. The other outstanding feature for me was the Retreat which costs extra, but provides a welcome opportunity to be in a more intimate, secluded outdoor environment, away from all the music around the lido deck pool area. Limited food is served at lunch in the Retreat as well. Read Less
9 Helpful Votes
Sail Date: October 2016
I'm astonished that it appears that over half of Britannia's passengers appear to have endured an unpleasant experience. Either their standards are infinitely higher than mine (possible) or they are more sensitive to ... Read More
I'm astonished that it appears that over half of Britannia's passengers appear to have endured an unpleasant experience. Either their standards are infinitely higher than mine (possible) or they are more sensitive to disappointment (equally possible). I've seen the decor complained about - others found it pleasing. I've seen the food complained about - others enjoyed it. I've seen the entertainment complained about - others had only praise for it. I've seen the staff complained about - I had no complaints. Are there niggles - of course. There were times when a mid ship staircase would have been appreciated and I found the deck area pretty slippery at times but I'm fortunate to be able to walk and it's no bad thing to watch your step. I probably wouldn't chose A Deck under the overhang again but my husband wasn't bothered by it at all and we had shade to read in the warmth of the Caribbean. The ship never felt crowded, the library was excellent and the performers in the Theatre exceeded my expectations. The talks that I chose to attend were informative and the Ship's Tour was one of the highlights of the Cruise. I would strongly recommend it. I think it's desperately sad if people didn't enjoy their holiday. What I find frustrating is that many of the reviews are both positive and negative but when it comes to rating Britannia they rate on the negative. Read Less
23 Helpful Votes
Sail Date: March 2016
Just back from the Barbados to Southampton Transatlantic. We were left feeling very disappointed. We don't usually moan and we never try to find fault with things but there was so many obvious problems that we just found the whole ... Read More
Just back from the Barbados to Southampton Transatlantic. We were left feeling very disappointed. We don't usually moan and we never try to find fault with things but there was so many obvious problems that we just found the whole experience not enjoyable. We so wanted to love this ship but P&O made it very hard for us. Firstly boarding in Barbados was fine, quick and efficient with friendly staff. We boarded and first impressions were good - we thought that she was a pretty ship. We had a balcony cabin on Deck 15 forward. It was very tasteful, on the small size but with a comfortable bed it was more than adequate. The TV was excellent, loads of free to watch movies and TV shows in on demand format. Our cabin steward was pretty good, we did have problems having our free conditioner and shampoo replaced when it ran out, he actually came in to our room when we asked him for it to be refilled after 10 days to check we had in fact ran out! How stingy is that? There was ample storage and tea and coffee making facilities. There was a small fridge to keep your own drinks in and a small safe to keep your belongings safe. The bathroom was tiny but very functional - the shower had a glass screen so no annoying shower curtain to stick too! The balcony was again on the small side but this wasn't helped with the ridiculous large furniture they had placed on there, we kept tripping over it! If made the balcony feel tiny with no room for maneuvering. The entertainment was excellent during the night, shows and acts were all very good. The big problem was that there was barely nothing on during the day, entertainment was basically non existent! We had 8 sea days, most of them with cooler weather - the horizons guide was full of activities but 90% were paid! All spa and shopping opportunities. We were incredibly disappointed. It was all money, money money - thats all P&O were interested in. They did not care that their passengers were kept entertained. This led to the ships interior areas being totally overcrowded. All the venues were too small for a ship this size, it was uncomfortable to say the least. Everywhere was packed, no seats anywhere. This included the theatre and live lounge too - the two main entertainment venues were massivley undersized. Finding a seat on a busy night in the live lounge was a nightmare - so many were left standing for the full night. This goes for the outside areas too - sunbeds crammed together like sardines. They were reserved from 6.30am on the warmer days with no action but empty threats from P&O. Two small hot tubs (if you don't count the paid Retreat) for a ship with 4000 passengers! Crazy! The whole back of the ship was covered in soot and stunk of engine fumes so mostly unusable on sea days when the engines were under power. The service in general was poor, no smiles or interaction. We are always very polite and try to talk to staff on the ship but this was like pulling teeth! They looked bored and uninterested. The waiters were only bothered about getting a drink sale. During one song in the live lounge we were asked 8 - yes 8 times!! If we wanted a drink. You were never left alone for more than 15 seconds if you didn't have a drink or were close to finishing one. There was no system in place to tell waiters we had already been asked. It became a running joke about how many times we could be asked! We were refused point black to the point of an argument in Java Coffee shop when we asked for our free cake! The waitress refused us and shouted "you should have asked when ordering" bear in mind that this was about 7 seconds after we placed the order! She continued to shout at us and refused us our free piece of cake. Well we were both bemused and astonished - had this really just happened over a free piece of carrot cake?! When trying to eat at the Glass House one evening we were told there would be a 45 minute wait. This was fine but when we saw a group of entertainment team being sat two minutes later we were so angry! I have no problem with staff using the ships facilities when it quiet but when paying customers were having to queue behind staff we could not believe it! We complained about both instances but were given a half hearted sorry. Now the food. It was very poor on the whole. The quality and selection was poor compared to other liners we have sailed with. It was so uninspired, it was often cold with poor cuts of meat and served with the same overcooked vegetables each day. The buffet was the same, the selection was very poor - especially the sea food which was only to be seen a few times throughout the cruise. The paid Epicurian was very good but we were left with the impression to eat well you had to pay more! The hygiene was a joke, the sinks outside the buffet barely ever worked. Hand sanitizers were often empty and none of the staff seemed to care. We reported it a few times and nothing was done about it at all. No enforcement, people just walked in without washing their hands - it was disgusting! No wonder P&O are failing health inspections on some of their ships! Would we travel on her again - not a chance! We didn't have the best time. I came down with food poisoning the morning we left the ship, it took me over a week to recover from it. It topped off a terrible cruise! Read Less
24 Helpful Votes
Sail Date: March 2016
I had read numerous reviews about this vessel and in general they did not make for good reading but I joined the ship with an open mind. First impressions were good, a modern ship with what looked like modern facilities but this ... Read More
I had read numerous reviews about this vessel and in general they did not make for good reading but I joined the ship with an open mind. First impressions were good, a modern ship with what looked like modern facilities but this eventually just felt like window dressing. There is no one big thing wrong, rather lots and lots of little things that fail to hit the spot which meant that this felt like the worst cruise we have ever done to date. The Atrium should be the beating heart of the ship, however on Britannia, it is a lifeless, soulless void that feels more rest home than resort hub. On a trip that incuded so may sea days, we expected a wide variety of entertainment across the day to keep us occupied but this failed to happen, unless you like shuffleboard, whist drives, line dancing or juggling! Thankfully SINDHU and The Limelight Club help the dining experience here as without these 'select dining' venues that you pay extra for, the review score would have been lower. Poor quality and in some case, tinned food that was bland and repetitive. Who eats stodgy puddings and custard in the tropics? Some of the food was so salty it was inedible The toast at breakfast was white or brown and be careful as it will break your teeth, a request for just sliced bread brought blank stares from the crew. Eggs Benedict in the resturant came without the sauce which showed that they had also forgotten the ham! Asking for crispy bacon resulted in bacon so had and dry you needed a chisel and when asking for plum tomatos, you expect more than one! The Marco inspired Gala Dinner on Black Tie Night was terrible, numerous people sending back their badly prepared lobster, what a waste! Entertainment? Where? The ships team were conspicuous by their absence most of the time. The saving grace was that the guest entertainers were, in the main, good. Had to leave 2 songs into Sound of the Underground as we couldnt stand the poor vocals. The Limelight Club is a nice venue but you have to go to the other side of the Atrium to go to the toilet, poor thought there when you have paid extra for this intimate venue Service was provided by bored, uninterested staff. Unless you were close to a bar outside, the deck service was pretty much non existent and painfully slow at best. The upper deck areas were, in the main, unloved and never seemed to be cleaned at all. Poor product knowledge and inability to waiver from the menu showed a lack of training. Bad hygiene by the table clearing staff in the Horizon Buffet, using guests used napkins to wipe down tables. Wiping seating then tables with the same cloth, just wiping round what was left on the table and resetting, I could go on......... A real shame as I was hoping that all the bad reviews were people being overly fussy but, after speaking with plenty of people onbaord from newbiews to P&O groupies, the consensus is that 'Room for Plenty of Impovement' and 'Must Try Harder' is the report for this ship. Read Less
25 Helpful Votes
Sail Date: March 2016
Very disappointed to see our cruise came down by 50% a few weeks before. This is the second time this has happened to us. My advice would be to not book early with P&O. Our cabin was situated mid ship, there was no access to any ... Read More
Very disappointed to see our cruise came down by 50% a few weeks before. This is the second time this has happened to us. My advice would be to not book early with P&O. Our cabin was situated mid ship, there was no access to any stairs so even if you wanted to go up or down one flight of stairs you had to wait on a lift. The lifts were very small and it could take up to 10 minutes to get a lift at peak times. The main buffet restaurant (The Horizon) was very poor for the size of ship. Very little choice of food on offer. At night there was a themed food cuisine (ie Indian, Mexican etc), if you didn't like the type of cuisine on offer then there was a one type of meat with potatoes and vegetables to have. Limited salad choice and only ever one type of soup on offer. We had freedom dining which we thought would be good to catch the shows as we could go when we wanted between 6pm and 9.30pm. We only went a couple of times as choice of menu wasn't great and it took approx 2.5hrs to get served all your courses. We treated ourselves to the Eric Lanlard afternoon tea which was a cover charge of £15 per head. It was beautifully presented but it was all types of sweet cakes there was very little savoury bites and no sandwiches at all. We also sampled the Sindhu Indian Restaurant (also £15 per head), service and food was great although the food offered wasn't your usual Indian restaurant type starters, curries etc. The sun beds on deck were crammed together, no room to move. The swimming pools were very deep, shallow end was 5.5ft and deep end was 7.5ft. To get a seat in the main theatre (Headliner Theatre) you had to arrive at least 45 minutes before. The theatre was very small for the size of the ship and the amount of passengers on board. There was also no waiter service in the theatre. Difficult to get out of the theatre at the end of a show due to small pathways and the amount of people trying to get out. Lack on entertainment on a ship of this size. Lack of selection of drinks and cocktails in the bars/entertainment venues. Internet packages very expensive and could only be accessed in the public areas (not always a seat available in the public areas). For this being P&O's flag ship, it didn't have that WOW factor, no real focal point that stands out. Read Less
9 Helpful Votes
Sail Date: March 2016
Having read most of the reviews of the Britannia, we were a little concerned about what would be in store for us, have spent over £3K just on the booking. This would be our fourth cruise, having previously sailed with; Cunard/QE2, ... Read More
Having read most of the reviews of the Britannia, we were a little concerned about what would be in store for us, have spent over £3K just on the booking. This would be our fourth cruise, having previously sailed with; Cunard/QE2, Thomson/Celebration, and Celebrity/Solstice. What we found was plenty of good, and a little bit of not-so-good. The Good:- I've used P&O ferries fairly frequently, especially those from Hull, and you could be either cruel or kind by likening the Britannia to an upmarket ferry. I mean this as a compliment, in that they processed and dealt with the 3,600 passengers in a very effective way, and I think many of those who have written poorer reviews maybe haven't appreciated how well they did this, in comparison to other cruise lines. The embarkation was amazingly smooth as quick, as were all the shore excursion admin and logistics. OK, so they blotted their copy book a little with the disembarkation in Southampton where they could have staggered the departure times better, but in truth we only water half an hour longer than expected. The ship never felt too busy, other than when trying to get in to see the prime entertainment events, but we soon found that getting in there half an hour early ensured a seat. We did take advantage of a full cruise pass for 'The Retreat' which in hind sight was very poor value at £400 per couple, considering that it was only really usable for the first 3 sea days, due to the weather cooling rapidly as we approached the Azores. Other costs were better value, certainly the bar prices were very reasonable, and the shore excursions not the usual rip-off. Some of the entertainment was excellent; Cheryl Baker in the Limelight, Gareth Oliver the ventriloquist for example. Some not so good (The Beatles Experience was dire, and the in-house groups not so hot). Some of the food was great. Sindu for us was the best, for all reasons, quality of the food, service, ambiance, value. The food in the Limelight was also very good. The general look of the Britannia is fine. It does again seem to honor its P&O Ferry roots, rather than the glitz of the American ships, or the elegance of the Cunard etc. More function over form perhaps, but still quite stylish. Our cabin, a superior deluxe on A Deck was indeed superb, with its full bath, and separate lounge area. We were well attended to by the steward. Not so good:- Probably the general standard of food, and the service of such, was the biggest disappointment, and felt of a lower standard than all other cruises we'd been on. It wasn't bad by any means, but even the 'Pride of Hull' P&O ferry can deliver better food. They make a big play on food on the Britannia, what with all the James Martin promo stuff and cooking sessions, but we found it average, apart from Sindu and The Limelight. The worst meal we had during the 13 day cruise was actually in their prime Epicurian restaurant. This was all style and no substance for us, plus the service was shambolic. The overall 'vibe' on the cruise was quite low key, and seemed to lack the fun of their competitors. The pinnacle of this was the Captain's Reception Party, where his speech sounded like an apology for some obvious criticisms he'd been made aware of, and a self-indulgent intro to his 'senior management team' (you could even pay for group photos with them!). We agree with others that the general level of service in most restaurants (esp. Peninsula) was poor, the reception desk staff were chocolate fireguard material, and a distinct lack of Wow about the place. Summary:- The Britannia provides a sound base for your holiday. If you like to keep yourself to yourself and prefer a 'low key' style of cruise, but appreciate good organisation, little queuing, and plenty of choice of bars/restaurants, and reasonable prices for drinks and excursions, then this ship is fine. If however you like a little glitz, better food/service, but can cope with the 'hard-sell' in your face American style of cruise, then I'm sure you'd be much happier with Celebrity or Royal Caribbean etc. ps. Can't understand the complaints regarding lack of stairs at midships, all you need to do is walk a little along the corridor in either direction!! Read Less
29 Helpful Votes
Sail Date: March 2016
We are mid 50s husband and wife and have cruised for nearly 20 years more than 20 times. We have been with Royal Caribbean, Celebrity, Princess, P&O, Cunard, Ocean Village, Regent, Holland America and NCL. (P&O three times now - ... Read More
We are mid 50s husband and wife and have cruised for nearly 20 years more than 20 times. We have been with Royal Caribbean, Celebrity, Princess, P&O, Cunard, Ocean Village, Regent, Holland America and NCL. (P&O three times now - most sailings with Celebrity/RCI). So we have decent experience and a sense of standards. We had a Suite and organised our own flights and transfers as we had been in USA for a while. Embarkation at Barbados - signage a bit lacking at the port and not the slick operation one usually finds but still very efficient in a laid back Caribbean way. On the ship by 12, allowed into suite although it hadn't quite been finished. Ship - large and generally impressive. Some areas did feel a bit like a big hotel lobby especially the lower atrium but ships are really hotels at sea. Other reviewers have commented negatively on the décor - it was a bit beige/grey but not offensive. The atrium does have some wow factor and other areas are pretty standard. Ship was largely clean. As many people have said the stairs/lifts are a bit unsatisfactory in that the mid ship stairs do not run the whole range of floors so if you want to knock off a few calories you can only walk the full range of floors at the back or front and Britannia is a long ship. Otherwise you end up waiting for a lift at midships which could sometimes take a little time. Food - we were freedom dining being in a suite. We ate at the Peninsula for about half the dinners. Food and service was consistently either good or fair. Not massive portions but on 2 or 3 occasions I asked for extra beef/lamb and they simply brought another plated meal and gave me the extra meat - no fuss. Our waiting staff were always pleasant and helpful. On the one time there was a delay getting the main course they told us in advance and it was handled well. Food was not memorable but certainly pleasant. Cheese selection after dinner was a bit ordinary but if you asked for blue stilton you would get it, but only if you asked. One unbelievable naff thing in the main dining room was if you asked for a decaf coffee after dinner, they opened up, in front of you, a small paper sachet of decaf instant and put it in your cup then poured hot water on it! Very amateurish. Lunch in main dining room was ok, but not memorable. Curries pretty good. Any meal in Horizon buffet was pretty poor. Poor choice, poor quality, (a trough of baked beans and sausage rolls and swiss roll), people (Brits) pushing and shoving and eating like pigs, loud, bad tattoos and lots of football tops, and that was just the women! Many food items not labelled, poor or non-working wash hand basins and soap dispensers. Sindhu speciality restaurant very good modern Indian food. Well worth the price. Epicurean more expensive but borderline genuine fine dining. We ate there 3 times and they rotate the menu so worth checking which one you might get. Staff delightful. Because we were in a suite we had breakfast in Epicurean - high quality and choice and away from the buffet scrum. Wine choice - very good but mostly middle of the road and similar wines. Good prices and very good prices on vintage champagne eg Dom Perignon was £109.50 a bottle but it costs £100 in a shop (not restaurant) on land. Glasshouse - good selection of better wines and many flights of wine where you get to try small measures of 3 different wines. Some staff at Glasshouse not very friendly. Market Café - better coffee than Costa - cakes look great but are nothing special. Drinks prices - wine good but cocktails expensive and weak and small measures! On USA ships it's all free-pouring but on Britannia it was all carefully measured and stingy for the price. Suite - smallish for a suite and balcony a slightly odd long and thin shape. Bathroom in suite great - large with separate loo but shower was very weak indeed. Entertainment - great piano recitals and Beatles tribute very good but otherwise little to excite us. We saw Jaki Graham at Limelight Club - she has a great voice but too much inane chat and her piano player thought he was the star of the show. Overall? Some great speciality restaurants but far too many weak areas for the flagship of P&O. I think that P&O offer a fair experience for Brits who don't now any better and don't have high expectations. Celebrity still the one to beat. Disembarking (self help) was ok and pretty quick. Laughably there was no one at all at HM Customs and no one at all at Passport Control. Read Less
16 Helpful Votes
Sail Date: March 2016
Previously cruised on nearly all of P&O fleet so were a bit apprehensive prior to cruise due reviews but really enjoyed Britannia. We have done the repositioning cruise before on Ventura so were happy for the number of sea days and ... Read More
Previously cruised on nearly all of P&O fleet so were a bit apprehensive prior to cruise due reviews but really enjoyed Britannia. We have done the repositioning cruise before on Ventura so were happy for the number of sea days and thought it would be ideal to see new ship. It is big but this is good as many places to experience and sit. We had no problem with theatre, possibly because we did not turn up 5 minutes before start and expect to sit where we wanted. Also able to walk into all restaurants including Horizon and no waiting. Tables always available. We cannot praise the crew or entertainment staff enough. Used the spa which was excellent and enjoyed the casino. Being picky we can say that the cabins and balconies are smaller than Ventura but still comfortable and the larger shower is great. Also disappointed not to see captain around ship as on all previous vessels. No trouble with lifts and the night club a lot better to see acts than on Ventura or Azura. Although artwork around ship excellent missed art gallery. Also although singers and dancers appeared very talented missed the Headliners. The shows on board were very modern and loud. Overall fantastic time would book Britannia again. Read Less
1 Helpful Vote
Sail Date: March 2016
Had been looking forward to a break, flew from Bournemouth Dreamliner up-grade for extra leg room..... my husband enjoys a G & T inflight only 6 cans Tonic on board for the whole plane. Arrived Barbados smooth transfer, strange ... Read More
Had been looking forward to a break, flew from Bournemouth Dreamliner up-grade for extra leg room..... my husband enjoys a G & T inflight only 6 cans Tonic on board for the whole plane. Arrived Barbados smooth transfer, strange boarding left to find own way to cabin. Cabin steward Lourenzo greeted us with smile and welcome. Did not experience any problems with lifts, ship is large so you will always need to walk. Cabin D612 adequate. Freedom dining: Meridian as long as willing to share a table usually able to sit down without waiting, occasionally issued with a bleeper 10min. max wait. Usually liked to go in for dinner 7.45pm ish. Food lacked flavour, imagination. Horizon: Ate here for breakfast. Would have liked to see a better variety of fruit - what happened to grapes? Coffee = brown liquid. (was this because they want you to buy coffee from Costa & Market Cafe). Lunch: geared for those wanting quantity. Beach Cafe: ok Sindu: Good Epicurean: over priced. Shows: As many have said the Headliners not big enough, or need another showing 3 not 2. No seats if you tried to get into the 10.30pm show at 10.15pm. Entertainment team perhaps need to look a little more closely at schedules. Excursions: Barbados: City walk good. St Lucia: Rainforest slightly disappointed after long climb up, no view over tree tops just a seat looking at cable car docking station.. Not circular walk, same way up-down. Porta Delgado Azores: Countryside & Wine Tasting: Expensive and disappointing not what I had expected. Wine & Cheese took place in hotel on harbour side opposite ship, no atmosphere, no information, & miserable staff. We took a horse & buggy ride in the morning with a very kindly gentleman who gave us a very informative excursion around the town. Overall I'm not at the moment thinking about booking another P&O Cruise, feel I paid an entrance fee to get on the ship and from then on asked for ££££. I will add I cruised 15years ago on the Arcadia which I enjoyed & have cruised with other shipping lines. Read Less
Sail Date: October 2015
Two week cruise on Britannia from Southampton to Caribbean via Madeira, sailing on 23rd October 2015. Four days before sailing P&O advised the ship would call at Tenerife instead of Madeira - disappointing as we had been to Tenerife ... Read More
Two week cruise on Britannia from Southampton to Caribbean via Madeira, sailing on 23rd October 2015. Four days before sailing P&O advised the ship would call at Tenerife instead of Madeira - disappointing as we had been to Tenerife before but never visited Madeira. Embarkation: rather shambolic, P&O apparently employing a new system. Our check-in time at Ocean terminal shown on tickets as 12-3pm, we arrived 12:15. Boarding commenced 12:30 but was suspended after 20 mins as there was a "problem with the airbridge". This lasted 45 mins. Eventually boarded at 3pm. Cruise overall: OK, but we were disappointed with the quality of the ship. Prior to this we had been on Celebrity twice, Oceania once, Fred Olsen twice and P&O once (Azura). We would rate Oceania the best, then Celebrity, then Olsen then P&O. On Britannia we found the balcony tiny, also the bathroom (although the toiletries were good quality (White Stuff), we could hear next cabins TV, there were no nibbles with drinks at the bars unless it was formal night, for a supposed flagship the atrium had no 'wow' factor, and there's no facility to check your account or order wine etc on the TV. Dining: We opted for 2nd sitting in the Oriental restaurant as opposed to Freedom Dining. Lunches were in the Horizon buffet, which was a bit of a crush, and there were three other venues where you paid a supplement. On the whole the quality of the food was OK but no more, for example there was no fillet steak choice unless we paid a supplement. Also disappointing was the lack of attention to hygiene. On the first night and the following lunchtime the crew dispensed hygiene gel but after that there was no enforcement of hygiene practice. Service: Our cabin steward from Goa was excellent, dining room staff varied (some were cheerful, others quite surly), service was slow on occasion, bar staff OK though few seemed to want to enter into conversation, let alone a bit of banter. Deck areas: As soon as the weather improved near the Canaries the sun deck was packed, the pool filled most of the time with children. We didn't pay for entrance to the Retreat. Smoking was allowed in certain areas, but not on balconies. We were on port side so the sun was on our balcony most of the time. Entertainment: We could never get a seat in the LIve Lounge where various cabaret-style acts were on, and seats were difficult to find in the Headliners theatre. Brodies was a pub which had quizzes and karaoke, the Crows Nest was a piano bar but the pianist wasn't on for long. The atrium is three decks high with masses of seating and two bars but we felt Britannia has missed a trick by not having any entertainment here at all (eg pianist, acoustic artist, classical trio etc, which other ships have had). We went to the Limelight Club twice (£22 per head supplement) and saw Kiki Dee and Madeline Bell - very good. Read Less
Sail Date: October 2015
WE set sail in rainy conditions but the weather soon picked up as we were on our way to Tenerife, an Itinerary change that occurred just before we were to go. However i enjoyed the Mt Teide cable car trip even though we had to queue for ... Read More
WE set sail in rainy conditions but the weather soon picked up as we were on our way to Tenerife, an Itinerary change that occurred just before we were to go. However i enjoyed the Mt Teide cable car trip even though we had to queue for nearly 3 hrs before we finally made the ascent! After that it was sun all the way to St Maarten. Obviously as the sun got hotter the sunbeds became fewer which was a bit of a problem especially as they had been placed so close together. People were out bagging them at 7 am despite daily warnings in Horizon magazine not to. The entertainment was varied during the cruise but I particularly enjoyed Kiki Dee in the Limelight club, The Beatles experience and Peter Howarth (The Hollies). However it would be so much better if there could be 3 performances every night in the Headliners theatre for those eating on the late sitting as there are never enough seats and it would be better if they introduced a ticket system to stop people who have already seen the performances earlier watching again and blocking the seats . OUr deluxe cabin was great , very roomy and slightly bigger balcony than in standard size cabins. We had full size bath, dressing gowns, slippers, fruitx1, canapes x2, chocs and chilled champagne on departure.That was wonderful. The meals in the Epicurean and Glass House and Sindhu and Beach House were great. They always have such beautiful steak even in the MDR.We had a table of 6 and met some very nice people . Dominica was great where we did Whale watching, and Grenada the lobster snorkelling in a sailing boat ws also a great trip even though we were drenched with torrential rain at the end! Good flight with Thos Cook to Gatwick in Premier which i would recommend if you can afford it. Great holiday overall. Read Less
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.1
Service 5.0 3.9
Value For Money 5.0 3.4
Rates 5.0 N/A

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