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3 Helpful Votes
Sail Date: January 2016
Just arrived home from two great weeks on the Britannia. The balcony cabin was excellent, our steward Ebinson - fantastic. We loved ALL of the food. Spa services were great - Millie so obliging and helpful. No real problems. However: ... Read More
Just arrived home from two great weeks on the Britannia. The balcony cabin was excellent, our steward Ebinson - fantastic. We loved ALL of the food. Spa services were great - Millie so obliging and helpful. No real problems. However: the Sunbed fiasco was unbelievable. Signs are displayed on tv screens with 'rules' - not sure anybody reads them. At 0700 one morning, there were NO sun beds for our day at sea. 90% of these were vacant with towels and bags on them. So frustrating. This was the norm. Additionally, the noise level outside was mega - so much that my husband and I could not hear each other, three feet apart. We had to go inside. The day pass for the Hydropool area in the Spa at £25 each was reasonable value. However, only Earl Grey Tea and water available with Luke warm water in flasks. Also the Bath Robes would only fit a size 8 at the most. Britannia really need to get to grips with these issues and quickly. All age ranges use the outside facilities - not simply loud music lovers. Even the music played on the PA system was really loud. Such a shame as this colored our whole view of the cruise. The inside of the ship is immaculate and staff are so welcoming. Such a shame about the issues I have outlined. Read Less
3 Helpful Votes
Sail Date: October 2015
My husband and I have just returned from a cruise aboard Britannia to the Med. I was very sceptical having read the numerous bad reviews about the ship but we both went with an open mind. It is the second P & O ship we have been on ... Read More
My husband and I have just returned from a cruise aboard Britannia to the Med. I was very sceptical having read the numerous bad reviews about the ship but we both went with an open mind. It is the second P & O ship we have been on and hoped this cruise would be better than our previous one. We had said we would never go on a P & O cruise again but decided to give Britannia a try. We had previously cruised with Princess and Seabourn. As soon as we stepped aboard Britannia we loved it. The décor/colour schemes were beautiful and the whole feel of the ship was very classy. The art work was amazing. We opted for a midships suite on B deck which was very comfortable with a floor to ceiling divider housing a large TV in the lounge area and on the reverse a further large TV facing a lovely comfortable queen bed. There was plenty of drawers and wardrobes and we were pleased to see dozens of hangers. We had 2 patio doors leading to a balcony with 2 little tables, 2 footstools and 2 chairs and there was plenty of space to sit. There was a separate toilet with washbasin with a door leading to the very well appointed bathroom with spa bath and large shower. Everything had been well thought out and there was plenty of space for toiletries etc. The whole suite was immaculate. Our butler, Arun, was very helpful and, Christopher, our steward kept the suite spotless. There was never any problem getting around and it was no big deal to walk to the stairs instead of waiting for the lifts. At least it was exercise. We had freedom dining and the 2 restaurants - Meridian and Peninsular were beautifully laid out with plenty of room between tables. Only once did we have to wait for a table but we had a buzzer and sat for a short time in a bar until we were called. The food was excellent and there was plenty of variety and choice and always hot. We found the waiters very courteous. Being in a suite we were able to breakfast in the Epicurean restaurant on deck 16 which was the most beautiful room to have a leisurely meal in. The choice of food was excellent and the cooked-to-order breakfast was always piping hot. We also had dinner there once for which there is a supplement but well worth the extra charge. The food was superb and very quirky - the first time we have had a "fried egg" before our dessert, a pina colada lollipop as an amuse bouche and a candy floss cone petit four. No wonder many people were taking photos of their food. Something which I hate but I really couldn't blame them on that occasion. We ate in Sindhu on one occasion which had a very intimate feel about it and excellent food. We also had snacks and lunch a couple of times in the self-service Horizon restaurant and the array of food was quite outstanding. It did get crowded at times but you soon learn when the quieter times are. Again it was well laid out and very clean. The Glass House was very nice and we had a very good lunch there. The Crows Nest on deck 16 was a very comfortable place to sit with a drink, or like a lot of people did in the morning, to read. We went into Brodies Bar for the quiz each day which was always popular. There are plenty of places for coffee and cakes and although there are a lot of passengers it never appeared crowded. The shops are the usual ones on a cruise ship with the regular sales. The Gym was large and very well equipped. There were some sunny days and the pool was a popular place to relax. Although there were a few children on the cruise (don't know why as it was not half-term) you wouldn't have known they were there. I did hear that the children's club was very well run. There was lots to do each day and of course excursions at the ports. The Lladro tour in Valencia was very good as was the tour of Barcelona. We didn't book tours for the other ports of call, just wandered around exploring and took an open topped bus in Ajaccio which, although breezy, was a good choice. As the weather was not too good in Cannes the Captain decided not to dock there for safety reasons with the tenders. However, he docked just along the coast at Tulon where courtesy boats had been arranged. We thought this a good idea as we have been on cruises before where we have had to miss out ports because of the weather and had to stay on the ship. Embarkation and disembarkation were hassel free. I liked the way the midday announcement told us about the sea and weather conditions we could expect and I felt reassured that when told there may be a little swell and high winds we may feel a little discomfort but there would be nothing to worry about. In fact we hardly felt any movement at all in midships. Needless to say, the Atrium was a very popular place and certainly had the wow factor. Only one thing which we were surprised about - the entertainment was not as good as on our previous cruise (The Arcadia) as the acoustics are poor and the music/singers far too loud and screechy. Something I heard several people complaining about. All in all we loved the Britannia which is a well run beautiful ship certainly not worthy of some of the comments about her which, quite frankly, I found hard to believe was the same ship we had an idyllic holiday on. I suppose you always get the moaners (some lady told me she'd hated it but had been on it twice!!) anywhere you go but go on the Britannia and make up your own mind. You certainly won't be disappointed. Read Less
2 Helpful Votes
Sail Date: July 2015
P&O have a strange way of boarding people you are given a time to arrive then a letter or colour to sit with until you are called to board the ship. Most cruise companies provide complimentary drinks while you are waiting but not ... Read More
P&O have a strange way of boarding people you are given a time to arrive then a letter or colour to sit with until you are called to board the ship. Most cruise companies provide complimentary drinks while you are waiting but not P&O. We had a fairly late boarding time, and we had been on 2 motorways with very heavy traffic, so the journey took twice as long as it should have. By the time we parked, went through check-in and boarded it was time for the lifeboat drill just prior to sailing. This was at 5pm and we had not eaten since 7am, so it was not a good start. Brittania is a lovely ship, but because of her size takes some time to find your way around. We were sailing to the Norwegian Fjords, a first time visit for myself and husband and something we had wanted to do for a long time. Our first day was a sea day and I had booked a massage at the spa, the treatment was first class but you are then expected to buy Elemis products before leaving (and it is difficult to get out without purchasing). We had a balcony cabin which was very nice and was designed to give you more hanging space without taking up most of the room, there were plenty of hangers and enough space for a large case the beds are high off the floor so a large case fits beneath. We opted for freestyle dining as we like to eat at different times. We were however not seated on arrival on any evening we were given a bleap to take away and wait until a table was available. The dining experience was the worse I have had in many years of cruising, mainly due to the surly waiters, they didn't speak, banged the plates down and generally ruined what is usually one of the nicest parts of cruising. It was as if they had been told to "get them in, feed them and get them out quick" P&O are charging 4 star prices for 2 star service. One evening we ate in the Epicurean and had a lovely meal in a nice atmosphere and the service was as it should have been in the main dining area. I do think the cover charge is too high though. The self service restaurant can get a bit crowded, especially at breakfast and you can spend some time wandering about looking for a table, the food is pretty much the same each day, a bit more variety would be better and they could be a bit more generous with the fillings in the afternoon sandwiches. Again, that feeling that things are being done on the cheap. We booked several shore excursions, which we enjoyed, the P&O staff seem very disorganised especially when getting people ashore by tender, we have experienced this before with this cruiseline on a different ship everybody tells you something different and people start to get very annoyed. The evening entertainment was good, we like to go to the theatre shows after dinner and the shows themselves did not disappoint, however the seating was the worse I have ever found on a cruise ship, you are jammed in like sardines and the chairs are more uncomfortable that the smaller airline seats. They may be ok if you are a size 10 most people are not, and they are even worse when you are wearing a formal evening gown. We set the alarm early most days so we could look at the amazing scenery coming up the fjord to dock in lovey quaint villages. Through the early morning cloud to see the spectacular mountains and waterfalls is a sight we won't ever forget. We had a trip on the Rauma Railway which was also amazing, coming down the mountain seeing fast flowing rivers and waterfalls. The weather was probably typical of Norway, 4 seasons in one day, overall it was not too bad, but there was a fair amount of rain which prevented us from spending much time out on deck which was disappointing. Disembarkation went surprisingly smoothly, we were able to pick a time to suit to leave. The other thing that has left a lasting impression is the endless waiting for a lift, they are not particularly big , you are asked, quite rightly to give priority to wheelchair users but one motorised chair and carer fill the lift. For those of us with bad knees walking up stairs to the 10th deck is not a comfortable option so you wait and wait, to get in a lift. Perhaps a couple of wheelchair only lifts might be a good idea. Overall, I liked Brittania, but most of the staff do not seem very happy or particularly friendly which can make or break a holiday so they need to address this. Read Less
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.1
Service 5.0 3.9
Value For Money 5.0 3.4
Rates 5.0 N/A

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