Sail Date: September 2018
It was close to home so we didn't have to fly and we have never been to Bermuda. Overall the cruise was wonderful but we were a bit surprised and annoyed a bit. 1) The whole 7th floor smelled like smoke and gave us a headache cause ... Read More
It was close to home so we didn't have to fly and we have never been to Bermuda. Overall the cruise was wonderful but we were a bit surprised and annoyed a bit. 1) The whole 7th floor smelled like smoke and gave us a headache cause they allow smoking in the open area of the casino so we didn't gamble even though i really wanted to 2) the food was AMAZINGLY TASTY and FLAVORFUL. they also had a lot of choices 3) Most of the chairs in the sun had towels or personal items on them for hours with no people in site so it doesn't allow others to use it for the purpose for which it is meant. TO SUN BAITHE. 4)Plenty of activities but no itinerary for the whole week up front so it makes it hard to plan day by day in advance. 5)the bermuda beaches were fantastic 6) When booking your cruise PLEASE find out the EXTRA CHARGES you will be hit withi.e gratuities per day @ 14.95 per persondarts/bowling/pool all have to use ur swipe card and cost from 2-6$ to play. don't use your phone unless you are ok with 100-250 in inernet charges. most of the extra charges were just not made aware of to us prior but otherwise we had a lot of fun. i would recommend this cruise unless you like to gamble and shop on the boat and you don't like smoking. Read Less
2 Helpful Votes
Sail Date: September 2018
I booked with several friends from Houston, Tx., in fact, eight in all. I joined in with the solo cruisers and met some very nice fun people to eat with, hang out and dance with, and attend shows with. The entertainment was awesome and I ... Read More
I booked with several friends from Houston, Tx., in fact, eight in all. I joined in with the solo cruisers and met some very nice fun people to eat with, hang out and dance with, and attend shows with. The entertainment was awesome and I can't remember ever having as much fun as with this cruise. The personnel were remarkably friendly and eager to serve. My only regret was that it had to end. The ship was well maintained and the food was good. Lots of choices in the Main Dining Rooms as well as in the buffet area. The bars offered a variety of music and drinks and the personnel that led the game shows were amazing dancers and friendly while teaching the guests to dance. In spite of rainy weather and having to skip one port the extra day at sea was fun. I would not hesitate to sail on Norwegian again. In fact, I can hardly wait for my next adventure. Read Less
6 Helpful Votes
Sail Date: September 2018
The cruise wasn’t good we stayed on the boat more than we were suppose to didn’t get to go to the destination that we paid for instead ended up in Florida and a stop for a few hours at a private island. Didn’t get to see anything I ... Read More
The cruise wasn’t good we stayed on the boat more than we were suppose to didn’t get to go to the destination that we paid for instead ended up in Florida and a stop for a few hours at a private island. Didn’t get to see anything I wanted and customer service on the boat wasn’t the best. We still haven’t gotten money back for not going to Bermuda But other cruise lines did give their customers money back and a money off the next cruise. I won’t be going through them again for a cruise. The food on this cruise was okay. It could be better and also the entertainment was probably the only good part of the cruise. The shows saved my vacation but everything else was no worth the trip. Also the drink package was a good thing to have on the cruise without those two things I would have had a worse time. Read Less
1 Helpful Vote
Sail Date: August 2018
I had researched many of the cruise lines before picking NCL, and thought it would be a great fit for us. I read about all the things the ship had to offer and the positive reviews posted. I had cruised before with Princess and was looking ... Read More
I had researched many of the cruise lines before picking NCL, and thought it would be a great fit for us. I read about all the things the ship had to offer and the positive reviews posted. I had cruised before with Princess and was looking forward to comparing the differences. For me it was kind of like it looked/seemed better in the pictures than in reality. Very crowded in many of the popular things to do so couldn't even try things out. I thought the passengers on the cruise were very friendly and seemed to be behaved even with all the drinking. The kids didn't seem to be out of control either. Embarkation: Getting on the ship was okay we live local so just called an Uber. Long lines once we got there. It took us about 2 hour from puling up to the pier to sitting down to get something to eat once on board. They lost one of our bags and I had to hunt it down myself as the staff didn't seem to be too concerned. Food/Drinks: We ate at 3 specialty restaurants, LeBistro, Teppanaki, Cagney's. LeBistro was our least favorite. The entrees at Teppanaki were very good, dessert and soup not so much. At Cagney's my husband got the filet mingion, which was good. I got the rib eye which was very fatty. I was glad I didn't pay for any of the restaurants as I didn't feel they were worth the extra fee. We ate at Taste and Savor and felt their food was about he same as the specialty ones. The service was the best at Cagney's. We ate breakfast and some lunches at the Garden Cafe. The food there was average to poor. They had mostly all the same food everyday on repeat with a few new ones thrown in. The buffets were often crowded and you felt like you had to be aggressive to get in line or get a table. Hand washing before getting in line at the buffet was non-existent. I saw very few people use the machine, yuck. People were often refilling their bottles from the drink station. The seats were stained and often wet from people's wet bathing suits. The drinks at the bars were very hit or miss, either too weak/strong or wrong. Some were so bad I had to just discard them and try getting a drink from a different bar. By the end of the cruise I was just getting seltzer not to deal with the inconsistencies. Thankfully we had the UBP so we weren't paying out of pocket for poor drinks. On-board activities: Many were very crowded or had long lines so we didn't want to deal with the hassle. The pool was very crowded wall to wall people. Too small of a pool for all those people. We bought the spa package to void the pools and on certain days it was hard to find loungers there also because people were saving them or sleeping on the thermal ones (only supposed to be used for 30 min). The steam room was either not working or not working well on 3 days out of the 7. The staff seemed to care less when it was brought to there attention. We attempted to go to Bingo but the cheapest bundle/package was $39+ so we skipped that. Entertainment: We saw Brat Pack, After Midnight, comedians, Howl at the Moon, juggler, and guitarist. All of them were great. Better than on other cruises. Really was looking forward to going to the Glow party but it was so packed we left after a few minutes as you couldn't even move. Service and Staff: Most not very friendly. They would say hello once we initiated it. We had only staff member ask us about our trip and that was so she could get our room number as she was looking for ratings. We never meet her nor did she ever serve us before so not really sure what I would comment on. She was going from table to table in the buffet. No one walking around with coffee refills as on other cruises. I had one person ask if we wanted drinks while at the casino. Mostly we had to hunt them down. The bartenders seemed stressed and short as they were very busy with all the people. Cabin: The Cabin was fine. We requested extension cords in advance (an email form and 2 phone calls to make sure) for CPAP machines and they still weren't there. They scrambled around to find one, only to bring back a 25 foot thick orange contractors/construction wheel type one we had to leave on our counter. Next time I'll bring my own. Ship: Kind of a pain that floors don't go straight through from aft to forward, so you have to walk through the deck to get the elevators. The public bathrooms were not well cleaned, toilet paper and "water" in many of the stalls. The elevator floors were very sticky from people spilling drinks and not being mopped. The only day I saw staff cleaning hand rails etc was one day when we got into port. There was a lot of smoke from the casino that could be smelt on all floors in the Atrium. Even in the non-smoking section people were smoking so you couldn't get away from it. Port: Loved Bermuda! We had a great time in port. The water and the beaches were beautiful. We went to Hamilton on the ferry, Horseshoe bay, Jobson Cove and snorkeling. We did the helmet dive with Hartley great fun! I would definitely go to Bermuda again just probably not with NCL. Read Less
Sail Date: June 2018
Taste - main dining area day 2: My scrambled eggs and cheese were cold and they forgot my toast. Oddly they brought a gravy boat of shredded cheese rather than cooking it in my scrambled eggs. Manager, Moises, sent some wine and sweet ... Read More
Taste - main dining area day 2: My scrambled eggs and cheese were cold and they forgot my toast. Oddly they brought a gravy boat of shredded cheese rather than cooking it in my scrambled eggs. Manager, Moises, sent some wine and sweet treats to our room to apologize. Very classy and we appreciated it. Spa Zero spa shoes Zero lockers Zero access to thermal spa during appt Coed relaxation rooms There was some sort of detox seminar/tours to sell a service which is fine except that they hold it in the the relaxation room which isnt very relaxing for those of us trying to relax. Services were nice but overpriced for lack of additional amenities (like Thermal Spa usage with appt) Lots of upselling after appt with prices excessive for products. Amazon is much better for products over ship pricing. Sky bar has most of the late night activities but it's in n the middle of the casino so the smoke made me leave immediately. Most of the staff seemed very confused when asking where something was on the ship. So much so that after asking 3 people for directions where the sky lounge was, we never located it and missed the singles meet and greet. Not enough chairs on the ship so you have to wake up at the crack of dawn to claim your chairs. Vibe only allows for 100 people and though it has nice chairs, it only has a hot tub and no pool. All in all I'd rank the trip 4/5. Btw, our steward was Harvey and he was amazing. Read Less
Sail Date: October 2017
Hi...I chose this cruise to take advantage of the low price offered immediately after the hurricane season to the western carribean and mexico sadly after the devastation to the eastern carribean islands...some highlights... - even ... Read More
Hi...I chose this cruise to take advantage of the low price offered immediately after the hurricane season to the western carribean and mexico sadly after the devastation to the eastern carribean islands...some highlights... - even though sailing was close to november, climate was gorgeous, mid 70's outside and a little cooler inside the ship... - Out of the 10 or so Norwegian Cruises I have been on, I thought Andre was the best cruise director with his pure honesty and sometimes true to life views that were hilarious...I actually he was better than the legendary Julie. - shows were top notch, especially the chemistry between the group "The Mercy Boys" and their harmony was so good reflecting mostly british music along with some r&b hits from the us mainland... --unlike many of the harsh reviews, I thought Brat Pack was great for its 80's teenage saga and nostalgia but be careful there is a scene where they disrobe to their undies.. - After Midnight was great for the tap and rhythm section mostly harlem and jazz music reflecting the roaring 20's of that era -although I did not eat at dinner in the mdr, food was plentiful and delicious at the buffet during all hours, especially the asian food section... --i did tip well my room steward Jose who along with other room steward and the various staff on the ship literally work day and night - being platinum latitude member, I got a chance to go beneath the ship into the crew quarters, down the "I95" stretch, backstage of the theatre but most memorable of all are those gigantic machines that clean and fold all the laundry of the entire ship... -- I had a great time overall and would highly recommend NCL to everyone --one more thing, don't miss the shows in the atrium...even though they were crowded, they were absolutely hilarious and the high turnout reflected that... Bye and can't wait to sail the NCL Bliss next! Read Less
1 Helpful Vote
Sail Date: October 2017
We paid 2800 to go to Saint Thomas but they changed it to Cozumel we told them we could cruise there for 500 from galveston and not have the extra expense of flying to Miami, they were pretty rude and told us that they have the right to ... Read More
We paid 2800 to go to Saint Thomas but they changed it to Cozumel we told them we could cruise there for 500 from galveston and not have the extra expense of flying to Miami, they were pretty rude and told us that they have the right to take us where ever they want and would not refund our money or even credit us anything for the inconvenience. We did have a couple of credits for the better restaurants, "What a joke they gave us nothing" every restaurant we tried to go to they wanted a $15 up charge, on top of that most of the free drinks we were supposed to have, had a 3.00 up charge, the whole trip was a joke. We went to the Irish restaurant and ordered Shepards Pie it was Mashed potato with some kind of brown paste on the bottom, I,m from England I know what shepard's pie is . All the bar staff acted like you was in there way, with the exception of a couple who i tipped very well, the pursers desk was great and very apologetic i think they understood the whole situation. I have cruised Carnival about 30 time and never had problems like this. Norwegian will never see another penny of my money. Read Less
1 Helpful Vote
Sail Date: September 2017
We chose the cruise because we love NCL and had been on the Getaway and loved the boardwalk with the restaurants and bars that opened on it. The service was great on this ship and the ship was beautiful. Why I did not rate it higher is ... Read More
We chose the cruise because we love NCL and had been on the Getaway and loved the boardwalk with the restaurants and bars that opened on it. The service was great on this ship and the ship was beautiful. Why I did not rate it higher is that we like to find quiet places like the Martini Bar and Champagne Bar on other NCL ships to have a nice drink and have some quiet discussion. The only bar that came closest was the Prime Meridian where the bartender was probably the best we have ever had. we did not go on any shore excursions, so can not tell you about those. We were a little disappointed in Harvest Cay, as this was our first time there, as they did not have their bar on shore or serve lunch as on the other out island. But, it was very beautiful and well done. Overall the ship seemed to us to be very noisy, and that is not always relaxing. We will certainly go back on NCL, but probably not on the Escape again, it just was not our ship. Read Less
1 Helpful Vote
Sail Date: September 2017
Absolutely loved this cruise, we have been on multiple lines and multiple itineraries, this is by far our favorite ship. The room was gorgeous, spacious (as cruise cabins go), Bathroom was roomy and the cabin was laid out beautifully. It ... Read More
Absolutely loved this cruise, we have been on multiple lines and multiple itineraries, this is by far our favorite ship. The room was gorgeous, spacious (as cruise cabins go), Bathroom was roomy and the cabin was laid out beautifully. It was just myself and my wife in the cabin however, if you were to bring two children with you, the 3-4 bed layout was ideal and out of the way of beds 1-2 and you could walk around the cabin and not feel too cramped (looking at you Princess). The gym was never crowded, I was always able to get a machine. The shows were great, we loved all of the comedians, the illusionist and the "brat pack." we walked out of the "after midnight" show, really boring. The pool was adults only until 5 which was a first, if you wanted to stay away from the kids, this was easily accomplished. The waterslides were great, the ropes course was fun and thrilling. Food was comparable to other lines, smaller dining room (taste) seemed to be a bit better, would have liked to have tried some speciality restaurants but they book FAST. We rarely saw our steward RItzel (sounds like Pretzel, her words not mine) other than the first day yet our room was always spotless when we returned to it. The on board activities are what drew us back to Norwegian and this ship did not disappoint, I want to give a shout out to Andre the cruise director as he was a big part of why this ship is so fun, he genuinely enjoys his job and it translates to a relaxed and fun atmosphere, the Harry Potter trivia he puts on is one of the most entertaining trivia events I have been to. Embarkation and Disembarkation were uneventful which was a plus, the ports were as one would expect from any Western Caribbean itinerary, Cozumel is always the favorite for my wife and I, the diving is first class. Read Less
Sail Date: June 2017
It was my first time on a ship this large and I love the trip the lslands. I will never forget the time I spend on this cruise.All of the activties was wonderful, music was great, people were great they were very nice and helpfull. I have ... Read More
It was my first time on a ship this large and I love the trip the lslands. I will never forget the time I spend on this cruise.All of the activties was wonderful, music was great, people were great they were very nice and helpfull. I have never seen some much food of kinds and I tryed all of them. next time I will bring my daughter and grandson with me, in the next 2 years. the rocking of the ship just put me to sleep at night. I just didn't like not having communatcation with my family back home. But the cruise was so wonderful. I can't waite till the next time I come with my grandson and daughter, they will love it, like i did. Love it , Love it Love it Love it. I will also try to bring my son and his wife with me. Thanks for the time of my life. Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Service 3.0 0.0
Value For Money 4.0 0.0

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